Operation Manager Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Software Project Manager , you ll be responsible for Full ownership of project delivery, starting from contract signing until final delivery and getting sign off from client side. Duties &amp; Responsibilities: Full ownership of project delivery, starting from contract signing until final delivery and getting sign off from client side. Manage client s communication during project implementation. Coordination between internal stakeholders to make sure of delivery according to timelines and scope agreed on. Responsible for creating all project documentations (project plan, SOW documentation and weekly status reporting for client). Follow up on project timelines between all internal and external stakeholders. Setting prioritization based on projects delivery pipeline and align this with product analysis. Manage implementation of scope and raise flag of CR creation with solution architect (when needed). Ensure of compliance of overall company process flow during all project life cycle.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education &amp; Experience:</h2><p>Education: BSc Degree (Preferably in Engineering)</p><p>Project management certificate (is a plus)</p><p>Agile project management (is a plus)</p><p>+5 years of experience (Preferably in software project management)</p><h2>Required Skills &amp; Abilities:</h2><ul><li>Ownership</li><li>Project management</li><li>Time management</li><li>Communication skills</li><li>Microsoft applications (MS Word, Excel, PowerPoint and MS Project)</li><li>Technical skills (is a plus)</li><li>Jira background (is a plus)</li><li>Agile methodology (is a plus)</li><li>Software development background (is a plus)</li></ul><p></p></section>

About Hietech LLC: Hietech LLC is an international company from Texas, USA. We work in the construction and project management industry, specializing in business consulting. Now, we are opening our new office in Alexandria, Egypt. Role Overview: Are you a motivated professional with excellent English looking to grow your career? We are hiring a Junior Sales Account Manager for our Alexandria office. In this role, you will learn to reach out to new corporate clients and manage our business relationships in the global market. Key Responsibilities:Contact B2B decision makers within the construction and project management industry. Coordinate communication between the client and our technical team. Use professional phone calls and emails to reach out to new corporate clients. Maintain strong, long-term relationships with our existing clients. Keep client information updated on our system. Strict Job Requirements:Experience: Junior level / Entry level. English Level: Excellent English (Fluent or C1/C2 level) is a must. You must be confident speaking and writing. Education: University degree. Workplace: 100% On-site (working from our Alexandria office). Shifts: Fixed, stable hours. No rotation. What We Offer:Good fixed salary + extra bonuses plus commission. Full training from day one. A clear and fast way to grow your career.

About Hietech LLC: Hietech LLC is an international company from Texas, USA. We work in the construction and project management industry, specializing in business consulting. Now, we are opening our new office in Alexandria, Egypt. Role Overview: Are you a motivated professional with excellent English looking to grow your career? We are hiring a Junior Sales Account Manager for our Alexandria office. In this role, you will learn to reach out to new corporate clients and manage our business relationships in the global market. Key Responsibilities:Contact B2B decision makers within the construction and project management industry. Coordinate communication between the client and our technical team. Use professional phone calls and emails to reach out to new corporate clients. Maintain strong, long-term relationships with our existing clients. Keep client information updated on our system. Strict Job Requirements:Experience: Junior level / Entry level. English Level: Excellent English (Fluent or C1/C2 level) is a must. You must be confident speaking and writing. Education: University degree. Workplace: 100% On-site (working from our Alexandria office). Shifts: Fixed, stable hours. No rotation. What We Offer:Good fixed salary + extra bonuses plus commission. Full training from day one. A clear and fast way to grow your career.

A leading Frozen Fruits & Vegetables manufacturing company is seeking an experienced Export Sales Manager <br>to drive international business growth and expand our global market presence.<br>Key Responsibilities:<br>• Develop and execute export sales strategies to achieve company targets.• Identify and penetrate new international markets.• Build and maintain strong relationships with importers, distributors, and key accounts.• Negotiate contracts, pricing, and commercial agreements with overseas customers.• Monitor market trends, competitor activities, and customer requirements.• Coordinate with production, logistics, and quality teams to ensure smooth order fulfillment.• Participate in international trade fairs and exhibitions.• Prepare sales forecasts, reports, and market analysis.<br>Requirements:<br>• Bachelor's Degree.• Minimum 7 years of experience in Export Sales.• MUST have proven experience in Frozen Fruits & Vegetables (IQF).• Strong network of international buyers and distributors.• Excellent negotiation and business development skills.• Strong knowledge of export procedures, documentation, and international trade regulations.• Fluent English is a must. Additional languages are a plus.• Willingness to travel internationally when required. These qualifications are commonly required for export sales leadership roles in the frozen fruits and vegetables sector.<br>What We Offer:<br>• Competitive Salary Package.• Attractive Performance-Based Incentives.• Dynamic and International Work Environment.• Social & Medical Insurance<br>???? Interested candidates please send their CVs to: hr@agoraeg.com

Company Description tali® is more than just a platform; it is a dynamic hub where creativity and connection come together. Dedicated to being at the forefront of innovation, tali® thrives on delivering impactful experiences. By joining our team, you’ll be a part of shaping the future and contributing to exciting developments in a collaborative and energized environment.<br> Role Description The Project Delivery Manager will oversee the planning, execution, and successful delivery of projects. Key responsibilities include managing timelines, coordinating with cross-functional teams, ensuring adherence to project requirements, performing onsite inspections, and optimizing logistics operations. This is a full-time, on-site role based in Heliopolis.<br> Qualifications Strong skills in Expediting and coordination to ensure project milestones are met efficiently. Proficiency in Project Management, including planning, execution, and performance tracking. Experience in conducting inspections to ensure quality and compliance. Expertise in Logistics Management, ensuring smooth and timely operations. Ability to communicate effectively and collaborate with various stakeholders and teams. Proven problem-solving skills and adaptability in a fast-paced, dynamic environment. Bachelor's degree in Business Administration, Project Management, or a related field preferred. Experience in a project delivery or related role within a corporate environment is advantageous.

We are hiring a Digital Marketing Supervisor to lead the execution and optimization of digital campaigns across major online platforms. You will manage performance marketing activities, budgets, tracking, and reporting to drive customer acquisition, engagement, online sales, and strong ROAS. The role works closely with E-Commerce, Creative, and Marketing teams to improve campaign performance, conversion rates, and the overall digital customer journey.<br>About us NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.<br>Key Responsibilities Plan, execute, and optimize digital marketing campaigns across Meta, Google, Tik Tok, Snapchat, and other relevant platforms. Manage paid media budgets and optimize targeting, creatives, bidding strategies, and channel allocation to maximize ROI and ROAS. Track and analyze digital marketing KPIs, including ROAS, CPA, CPC, CPM, CTR, conversion rate, and revenue contribution. Prepare weekly and monthly performance reports with actionable insights and campaign optimization recommendations. Collaborate with E-Commerce and Creative teams to improve website traffic, conversion rates, campaign assets, and online sales performance. Support SEO, email marketing, SMS, Whats App marketing, promotional calendars, and seasonal digital campaigns. Ensure proper implementation of GA4, Google Tag Manager, Meta Pixel, and conversion tracking while identifying opportunities for A/B testing and landing page optimization.<br>Requirements Bachelor's degree in Marketing, Business Administration, Digital Marketing, or a related field.5–8 years of experience in Digital Marketing, including at least 1–2 years in a senior or supervisory role. Strong hands-on experience with Meta Ads, Google Ads, Tik Tok Ads, and Snapchat Ads. Solid knowledge of Google Analytics 4, Google Tag Manager, Meta Pixel, conversion tracking, and digital performance measurement. Proven experience managing digital marketing budgets and optimizing campaigns based on performance data. Strong analytical, communication, project management, and stakeholder management skills. Experience with e-commerce or retail brands is highly preferred, with familiarity in SEO, CRM, email marketing, and marketing automation considered an advantage. Based in Egypt and able to manage multiple campaigns simultaneously in a fast-paced, full-time environment.

Employer Overview A fast-growing, AI-powered startup offering an all-in-one business management platform designed to empower entrepreneurs and SMEs. The company combines innovative technology with a strong social mission to enable sustainable and scalable business growth across emerging markets.<br>Job Summary The Sales Manager will lead and manage the sales team, ensuring the achievement of subscriber, conversion, and revenue targets. The role will oversee lead distribution, sales activities, pipeline management, coaching, CRM discipline, forecasting, and performance reporting, while personally handling high-value opportunities when required.<br>Key Responsibilities Lead, manage, and supervise the sales team, including setting individual and team targets and monitoring daily sales activities. Own monthly and quarterly sales, subscriber, conversion, and revenue targets. Manage and distribute incoming leads, ensuring timely contact and follow-up. Monitor the sales pipeline, identify gaps and sales leakage, and take corrective actions. Analyze conversion rates and improve sales scripts, follow-up strategies, and closing approaches. Conduct regular performance reviews and coach team members to improve individual and team performance. Train sales team members on pitching, objection handling, negotiation, closing, and CRM processes. Ensure 100% accuracy and discipline in CRM updates, lead statuses, follow-ups, and opportunities. Prepare accurate sales forecasts and daily, weekly, and monthly performance reports for senior management. Work closely with Marketing to improve lead quality and share customer, competitor, and market insights.<br>Qualifications Bachelor's degree in Business Administration, Marketing, Sales, Communications, or a related field.7–10 years of experience in Sales, Inside Sales, Business Development, or a related field. Minimum 2–3 years in a Sales Manager, Team Lead, or similar people-management role. Proven experience managing a sales team and owning sales targets. Experience in Saa S, technology, telecommunications, e SIM, subscription-based, or digital businesses is preferred. Coaching and team development Strong communication and negotiation Problem-solving and decision-making Analytical thinking Ownership and accountability Strong organization and time management Ability to work in a fast-paced, target-driven environment Sales target and quota management Sales funnel and conversion optimization & Sales forecasting Sales reporting and dashboard preparation Outbound and inbound sales Pitching, objection handling, negotiation, and closing Hands-on experience with CRM systems. Familiarity with sales tracking and reporting tools. Excellent English. Strong verbal and written communication skills.

Company Description Media Tech Group began in 1998 as an importer of electronics accessories and later expanded into home appliances in 2010. In 2016, the company launched Media Pro for Manufacturing to build local industrial capabilities and support a sustainable model for the domestic market. By 2020, Media Tech Group evolved to meet international standards and now manufactures 27 categories of small home appliances, with plans to add ten more by 2025. The organization is driven by a clear vision to become a rising star in the MEA region’s home appliances industry. Media Tech Group places strong emphasis on people as its most important asset and focuses on growth, innovation, and long-term partnerships. Role Description The Key Account Manager is a full-time, on-site role based in Qesm 2nd 6 October. This role is responsible for managing and growing relationships with key accounts, acting as the primary point of contact to ensure satisfaction and long-term partnership. Day-to-day tasks include developing account plans, monitoring sales performance, analyzing data and trends, and identifying new business opportunities within assigned accounts. The Key Account Manager will coordinate with internal teams such as sales, marketing, logistics, and finance to ensure timely delivery, resolve issues, and support customer needs. The role also involves preparing reports, conducting regular business reviews with major clients, and contributing to the development of strategies that align with Media Tech’s goals in the MEA region. Qualifications Strong Account Management and Key Accounts experience, including building and sustaining long-term client relationships.experience in home appliances field is a must Solid Analytical Skills and Business Planning capabilities to interpret data, forecast demand, and develop effective account strategies. Proven Customer Service skills, with the ability to manage expectations, handle escalations, and provide responsive support. Experience in sales or commercial roles within consumer electronics or home appliances is highly beneficial. Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience. Effective communication and negotiation skills, with the ability to collaborate across cross-functional teams. Strong organizational skills and attention to detail, with the ability to manage multiple accounts and priorities. Proficiency in MS Office (especially Excel and Power Point) and familiarity with CRM tools.

Social Media Manager – English & Arabic Location: Dubai/Remote Employment Type: Full-Time Department: Marketing Work Timings: 9:00 AM – 6:00 PM (Dubai Time, GST)<br>About the Role Rednox is looking for a creative and results-driven Social Media Manager to manage and organise social media for multiple client brands and support Rednox's own digital presence. The ideal candidate will have strong experience in Social Media Management, Content Strategy, Content Marketing, Copywriting, Brand Storytelling, and Audience Engagement, with excellent written communication skills in both English and Arabic. Key Responsibilities Develop monthly social media strategies and content calendars for multiple brands. Create content concepts for Reels, carousels, static posts, and Linked In content. Manage Instagram, Facebook, and Linked In accounts, including scheduling and publishing. Write engaging English and Arabic captions, hooks, CTAs, and social media copy. Maintain consistent brand voice, messaging, and visual identity. Research industry trends, competitors, audiences, and emerging content opportunities. Prepare creative briefs for designers and video editors. Collaborate with creative teams to produce high-quality social media content. Monitor engagement and organic social media performance. Analyse content performance and recommend strategies to improve reach and engagement. Requirements2 – 4 years of experience in Social Media Management, Content Marketing, Digital Marketing, or a similar role. Immediately available. Excellent English and Arabic copywriting skills. Strong understanding of Instagram, Facebook, and Linked In. Experience developing and managing social media content calendars. Experience managing multiple brands or client accounts. Strong storytelling, communication, and organisational skills. Excellent attention to detail. Ability to work independently and manage multiple deadlines. Preferred Skills Experience with Canva, Figma, Cap Cut, Adobe Premiere Pro, Meta Business Suite, Notion, Chat GPT, AI assisted content workflows, or GCC-focused brands is a plus. Key Skills Social Media Management | Social Media Marketing | Content Strategy | Content Marketing | Content Creation | Copywriting | English Copywriting | Arabic Copywriting | Brand Management | Brand Storytelling | Instagram | Facebook | Linked In | Content Calendar | Community Management | Audience Engagement | Social Media Analytics | Canva | Meta Business Suite | AI Content Creation What We Offer Competitive salary based on experience. Fully remote work environment. Performance-based bonuses. Annual performance reviews. Opportunity to work with premium UAE & GCC brands. Career growth within a fast-growing Dubai-based performance marketing agency.<br>For any questions or assistance, reach out to richa@rednox.ae

The Project Management Manager is responsible for leading the execution and end-to-end delivery of real estate development and construction projects. This strategic and operational role focuses heavily on overseeing external contractors, managing consultancy firms, and ensuring all works strictly adhere to national engineering regulations. The position acts as the primary focal point for critical external stakeholders—specifically the Military Sector—and takes ultimate ownership of the successful integration and handover of project deliverables to Facility Management (FM) and Handover & Technical Client Affairs teams. Key Responsibilities : Lead, direct, and oversee contractors and consultancy firms to ensure full compliance with engineering regulations, safety standards, and project parameters. Direct and maintain high-level coordination and liaison with the Military Sector to secure necessary alignment and facilitate project execution phases. Drive the end-to-end project lifecycle pipeline from initial technical studies and approvals through to final delivery, ensuring robust milestone controls at every stage gate. Oversee the comprehensive handover process, ensuring seamless transfer of operational assets and documentation to Facility Management (FM) and the Handover & Technical Client Affairs teams. Ensure all critical project touchpoints, including site branding, temporary signage, banners, and access gates—are executed on time and aligned with corporate guidelines. Review contract packages, monitor variations, and manage overall construction risk profiles, establishing effective mitigation plans to prevent delays. Partner with the Planning & Control team to track sub-phases, analyze process delays, and implement corrective measures across the construction pipeline. Conduct value engineering exercises to maximize construction efficiency, optimize quality, and manage overall project cost profiles. Manage, mentor, and evaluate the performance of the Project Management Engineers within the division. In addition to any other tasks assigned by the direct manager.<br>- Education: Bachelor’s degree in Civil or Architectural Engineering. PMP or equivalent project management certification is highly preferred.- Previous Experience: 10–15 years of experience in project management, construction, or real estate development within reputable developers or tier-1 contractors in Egypt.- Special requirements: Demonstrated, hands-on experience dealing with the Military Sector and relevant regulatory bodies in Egypt. Strong strategic understanding of real estate development cycles, stage gates, and multi-stakeholder handovers. Exceptional leadership, negotiation, and contract management skills. Proficiency in advanced project management software, technical reporting dashboards, and AI tools.

Location: Heliopolis, Cairo Employment Type: Full-time, on-site Required Experience: 10+ years Work Arrangement: On-site; remote work is not available for this position.<br><br>About the Role Andersen in Egypt is seeking an experienced Marketing Manager to lead and develop the firm’s marketing activities and strengthen its online presence.<br>The ideal candidate will be responsible for developing data-driven digital strategies, increasing brand visibility, managing digital channels, and optimizing campaigns to support the firm’s marketing and business development objectives.<br><br>Key Responsibilities Develop and implement comprehensive marketing strategies aligned with the firm’s business objectives. Manage and optimize the firm’s website, social media platforms, email marketing, and other digital channels. Plan, execute, and monitor paid digital advertising campaigns across relevant platforms. Lead SEO and content marketing initiatives to improve organic visibility and website performance. Develop and oversee engaging digital content that strengthens brand positioning and audience engagement. Monitor website traffic, campaign performance, conversions, and other key digital marketing KPIs. Use analytics and reporting tools to evaluate performance and identify opportunities for improvement. Conduct market, competitor, and audience research to support digital marketing strategies. Coordinate with internal teams and external service providers to ensure consistent brand communication. Stay up to date with digital marketing trends, technologies, platforms, and best practices. Prepare regular performance reports and provide actionable recommendations to management.<br><br>Qualifications & Experience10+ years of proven experience in digital marketing, marketing, brand management, or a related field. Bachelor’s degree in Marketing, Business Administration, Communications, or a related discipline. Excellent command of Arabic and English, both written and spoken. Strong experience in developing and managing digital marketing strategies and campaigns. Solid knowledge of SEO, SEM, social media marketing, email marketing, content marketing, and paid advertising. Hands-on experience with digital analytics and advertising platforms such as Google Analytics, Google Ads, Meta Ads Manager, and Google Search Console. Strong analytical skills with the ability to interpret marketing data and translate insights into actionable strategies. Excellent written and verbal communication skills. Strong organizational and project management abilities with attention to detail. Ability to work independently while collaborating effectively with internal teams. Professional English communication skills, both written and spoken. Experience within professional services, legal, tax, consulting, or financial services is an advantage.

The Regional Sales Manager is responsible for developing and executing ND Paper's sales strategy within the assigned territory of Cairo, Egypt. This role is focused on driving profitable growth by expanding market share, acquiring new customers, strengthening strategic customer relationships, and growing ND Paper's direct sales business.<br>The Regional Sales Manager is accountable for achieving assigned sales and revenue targets while leading regional sales initiatives, developing high-performing customer relationships, and collaborating with cross-functional teams to support the long-term success of ND Paper throughout the Middle East and North Africa (MERA) region.<br>Location: Cairo, Egypt Work Arrangement: Onsite (Local Office)<br>Key Responsibilities:Achieve assigned sales volume, revenue, and profitability targets. Identify, develop, and secure new customers while expanding ND Paper's direct sales business within the assigned region. Develop and manage strategic customer accounts to increase customer retention, market share, and long-term business growth. Monitor gross margin performance and implement strategies to maximize profitability. Gather competitor intelligence, monitor local market pricing trends, prepare accurate sales forecasts, and execute regional sales and promotional initiatives. Collaborate with Production, Logistics, Sales, and After-Sales teams to ensure timely deliveries, resolve customer claims, manage port detention and overdue balances, and deliver exceptional customer service. Build and maintain strong relationships with key customers, distributors, and business partners. Support the development and performance of the regional sales team through coaching, guidance, and performance management. Represent ND Paper at customer meetings, industry events, and trade shows as needed.<br>Qualifications:Bachelor's degree or higher in Business, Marketing, Sales, or a related field. Fluent in English and the local spoken language (spoken and written). Minimum of three (3) years of sales experience within the paper industry, including printing paper, folding boxboard, or containerboard. Demonstrated success in sales growth, business development, customer relationship management, and account management. Strong negotiation, communication, and presentation skills. Proven ability to analyze market trends, develop sales strategies, and deliver results in a competitive market. Self-motivated, results-oriented, and capable of working independently while collaborating effectively with cross-functional teams. Proficient in Microsoft Office and CRM systems.<br>This position is compensated under a base salary plus commission structure.

Company Description Motive provides integrated solutions and supplies for factories, helping industrial clients operate more efficiently and cost-effectively. The company focuses on delivering high-quality industrial equipment, machinery, and products at competitive prices across diverse manufacturing sectors. Motive also offers operational support services, including business consultation, marketing and PR, human resources, and comprehensive training. Guided by a vision to be a leading global partner for factories and companies, Motive is committed to being a trusted destination for end-to-end industrial and operational solutions. Role Description The Lubricants Key Account Manager is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing and growing key lubricant accounts, maintaining strong relationships with industrial clients, and ensuring high levels of customer satisfaction. Day-to-day activities include identifying customer needs, proposing tailored lubricant solutions, preparing and executing account plans, and coordinating with internal teams to ensure timely delivery and service.<br>The Key Account Manager will monitor market trends, analyze sales performance, prepare forecasts, and contribute to business development initiatives. The role also involves regular site visits, technical discussions with customers, handling inquiries and complaints, and reporting on account status and opportunities to management. Qualifications:Candidates should possess strong Account Management and Key Accounts skills to build, maintain, and grow strategic customer relationships. Candidates should possess solid Analytical Skills and Business Planning capabilities to evaluate performance, forecast demand, and develop effective sales strategies. Candidates should possess excellent Customer Service skills to respond promptly to client needs, resolve issues, and ensure a high-quality customer experience. Experience in lubricants, industrial products, or related manufacturing sectors is highly beneficial. Bachelor’s degree in Business, Engineering, or a related field is preferred. Strong communication and negotiation skills, with the ability to work collaboratively with cross-functional teams. Proficiency in MS Office and basic CRM tools, with the ability to prepare clear reports and presentations. Fluency in English and Arabic, and the ability to travel locally for client visits as needed. Must have a car with a valid driving license. Please apply by sending your updated CV to:info@motive-eg.com

Company Description Alorica is a global customer experience (CX) company focused on building long-term customer relationships and elevating brands through innovative service solutions. As a full-service CX partner, Alorica combines proven performance, deep industry expertise, and advanced technology to deliver measurable results and new possibilities for clients. The company is known for pioneering customer experiences, challenging convention, and maintaining strong client partnerships grounded in integrity and authenticity. With about 100,000 professionals across 17 countries, Alorica serves over 250 brands in more than 75 languages, offering diverse career paths in a highly connected and values-driven environment.<br>Role Description The Team Manager role at Alorica in Cairo is a full-time, on-site position responsible for leading and supporting a team of customer experience professionals. Day-to-day responsibilities include supervising team performance, monitoring key metrics, and providing coaching and feedback to ensure service quality and productivity. The Team Manager will handle escalations, support staffing and scheduling needs, and collaborate with internal stakeholders to meet client expectations and operational goals. The role also involves implementing company policies, driving continuous improvement initiatives, and fostering a positive, inclusive team culture aligned with Alorica’s values. The successful candidate will be expected to use data-driven insights to optimize processes and contribute to overall business performance.<br>Qualifications<br> Leadership and people management skills, including team supervision, performance coaching, and conflict resolution. Customer service and client relationship management experience, ideally within contact center or CX environments. Operational and analytical skills, such as monitoring KPIs, reporting, and using data to improve processes. Strong communication and interpersonal skills, with the ability to motivate diverse teams and collaborate across functions. Organizational and time management abilities, including prioritizing tasks, managing shifts, and ensuring service levels. Proficiency with productivity tools and contact center technologies; familiarity with CRM systems is an advantage. Experience in coaching, training, or mentoring team members to develop skills and enhance performance. Previous experience in a supervisory or team lead role; contact center leadership experience is preferred. Bachelor’s degree in business, management, or a related field is beneficial, or equivalent relevant experience. Fluency in English and strong local language skills; additional language capabilities are a plus.

Next Technology Development is Egypt's market authority in technology training and talent development. For over 20 years, we've partnered with global technology leaders to transform careers and organizations. We need a University Programs Manager who can build meaningful partnerships with universities, activate student communities, and create a sustainable pipeline of future talent. This is a unique role that bridges relationship management, community building, and commercial impact.<br>What You'll Do<br>University Relations (External Front #1):<br>· Build and maintain strong relationships with university administration, faculty, and staff.<br>· Secure smooth access to students and alumni networks with institutional support.<br>· Identify and develop opportunities for mass training programs sponsored or funded by universities.<br>· Negotiate partnership agreements and maintain ongoing relationships.<br>Community Activation (External Front #2):<br>· Recruit, train, and manage Student Ambassadors across target universities.<br>· Mobilize student and graduate leaders to strengthen brand presence and awareness.<br>· Coordinate campus events, seminars, and career-focused activities.<br>· Work closely with Inside Sales team to convert community-generated leads to enrollments.<br>Commercial Impact:<br>· Drive enrollment pipeline through university channels.<br>· Identify corporate-sponsored training opportunities originating from university relationships.<br>· Support Inside Sales team with qualified lead flow from campus activities.<br><br>What You'll Bring<br>Must-Have:<br>· 5+ years of experience in university relations, business development, or partnership management.<br>· Proven ability to build and maintain relationships with university leadership and key stakeholders.<br>· Strong network within Egyptian universities (private and public).<br>· Excellent communication skills in Arabic and English.<br>· Ability to mobilize and inspire student communities.<br>Nice-to-Have:<br>· Experience in the education, training, or professional development sector.<br>· Experience managing ambassador or community programs.<br>· Understanding of the technology job market and career paths.<br>Who You Are:<br>Relationship Builder: You connect with people at all levels and build lasting partnerships<br>Community Leader: You inspire and mobilize groups toward common goals<br>Self-Starter: You don't wait for permission—you create opportunities<br>Strategic Thinker: You see the big picture and understand how relationships drive results<br>Adaptable: You navigate university bureaucracy and politics with ease.<br>If you're intrested Kindly send your CV to hr@next-eg.com with subject: "University Program Manager"Industry Professional Training and Coaching Employment Type Full-time

Company Description CAPITAL IT is an end-to-end solutions provider specializing in Networking, Security, Collaboration, Internet of Things, and Data Center technologies. The company focuses on integrating advanced technological products with reliable technical support to drive customers’ business success. CAPITAL IT works with a wide range of leading vendors across cabling, switches, UPS, CCTV, IT security, racks, data center infrastructure, servers, and network management solutions. The organization also delivers specialized professional services, ensuring customers receive comprehensive, high-quality solutions tailored to their operational needs. Role Description The Reseller Account Manager is a full-time, on-site role based in Qesm Nasr City. This role is responsible for managing and growing relationships with reseller partners, including identifying new reseller opportunities, onboarding partners, and maintaining regular contact to support sales activities. Daily tasks include developing account plans, presenting CAPITAL IT solutions and vendor offerings, preparing quotations and proposals, and coordinating with internal technical and logistics teams to ensure timely delivery and post-sales support. The Reseller Account Manager will track sales performance, maintain accurate records in CRM tools, and provide market and competitor feedback to help refine go-to-market strategies. The role also involves participating in partner trainings, events, and promotions to increase product awareness and drive revenue. Qualifications Account management and sales skills, including experience in B2B channel or reseller management, opportunity qualification, and deal closing. Knowledge of networking, security, data center, and infrastructure solutions, with familiarity with major IT vendors and their product portfolios. Strong communication and presentation skills for engaging partners, delivering product overviews, and negotiating commercial terms. Organizational and administrative skills, including pipeline management, CRM usage, and accurate documentation of account activities. Customer service and relationship-building abilities, with a focus on long-term partnerships and collaborative problem-solving. Ability to work on-site in Qesm El Nozha, collaborate with cross-functional teams, and adapt to a fast-paced, technology-driven environment. Relevant experience in IT distribution, system integration, or technology sales; prior exposure to capital equipment or enterprise solutions is an advantage. Bachelor’s degree in Business, IT, Engineering, or a related field, or equivalent practical experience. Proficiency in basic office software and, preferably, CRM tools; strong analytical skills to interpret sales data and market trends.

Senior Customer Service Manager – High Volume / Remote We're Founders Arm, a recruitment partner connecting top MENA talent with leading US startups. We are seeking a Senior Customer Success & Support Manager to own and elevate customer support across a portfolio of consumer EdTech apps serving hundreds of thousands of US students. This role is ideal for sharp, investigative problem-solvers with a native background in e-commerce or DTC support who are ready to own a function end-to-end and eventually build a team beneath them. Location: Remote (Egypt & Morocco) Type: Full-time Key Responsibilities Own the full ticket queue across multiple EdTech products (~100 tickets/day) centralized in Help Scout Investigate root causes behind every ticket — not just close them, but understand and fix them Reproduce reported issues firsthand using full product access before escalating to engineering Escalate clearly defined, reproduced bugs to the development team and follow through to resolution Spot recurring patterns across the portfolio and surface them as actionable product improvement recommendations Investigate cancellations and chargebacks — identify why users leave and use insights to reduce churn and disputes Build SOPs, workflows, and escalation systems ready to scale as a support team is hired beneath you Candidate Profile Must have native e-commerce or DTC support experience — candidates from traditional CS, B2B, or phone-based support backgrounds will not be considered Proven experience managing high-volume B2C support queues (~100 tickets/day) in e-commerce or consumer apps Hands-on experience with ticketing platforms such as Help Scout, Zendesk, Gorgias, or Freshdesk Strong investigative instincts — tracks down root causes, not just symptoms Experience escalating technical issues to development or product teams and seeing them through to resolution Excellent written English — support is primarily email and ticket-based for a US audience Experience with churn analysis, cancellation workflows, or payment dispute handling is a strong plus Prior experience building SOPs or managing junior support agents is a strong plus Why This Role Earn in USD while gaining remote international experience Own a critical function across a growing portfolio of consumer EdTech products Work directly with product and engineering to drive real improvements This is a future team-lead seat — strong performers will build and manage the support team beneath them

Role Description The Influencer Manager role at Digi Zag exists to manage and grow the company's network of influencers and partners in support of Digi Zag's performance marketing objectives. This position is responsible for handling assigned accounts, recruiting and onboarding new influencers and partners, and executing day-to-day partnership activities that drive campaign performance. The role contributes to the company's success through consistent relationship management, campaign monitoring, and close collaboration across internal teams.<br>Responsibilities Strategic Planning & Execution●Support the execution of influencer strategies in alignment with Digi Zag's business objectives.●Assist in initiatives to grow and optimize the influencer network.●Execute communication plans tailored to each assigned influencer, based on direction provided by the Senior Influencer Manager.<br>Campaign Management & Performance Monitoring●Manage allocated campaigns from onboarding to execution.●Monitor and analyze campaign performance daily, taking timely action to optimize results.●Support top influencers directly, identifying growth opportunities and helping ensure performance excellence.<br>Cross-Team Coordination●Collaborate with internal departments to ensure cohesive execution of influencer marketing efforts.●Act as a liaison between external influencers and internal stakeholders to resolve issues and maintain workflow efficiency.<br>Reporting & Knowledge Sharing●Prepare and share regular reports on assigned activities, performance metrics, and progress updates with the Senior Influencer Manager.<br>Market Research & Trend Monitoring●Stay updated on influencer marketing trends, competitor movements, and performance benchmarks.●Share actionable market insights with the Senior Influencer Manager and business development team.<br>Recruitment & Onboarding●Identify, evaluate, and onboard new influencers that align with Digi Zag's performance and brand standards.●Ensure a smooth onboarding experience and provide continuous support to new and existing influencers.<br>Relationship Management●Serve as the main point of contact for assigned influencers.●Maintain consistent communication to ensure alignment and smooth collaboration.●Address inquiries and resolve issues in a timely, professional manner.<br><br>Other Duties●Perform additional responsibilities as assigned by management to support Digi Zag's partnership and growth objectives.<br>Qualifications●Qualifications: Bachelor's degree in Marketing, Business Administration, Communications, or a related field (or equivalent experience).●A relevant master's degree is a plus.●Experience: 2-4 years of relevant experience in partnerships, influencer marketing, or affiliate/performance marketing.●Background: Exposure to digital marketing, affiliate marketing, performance-based partnerships, and influencer networks.●Language: Proficiency in English (Written & Spoken)

Company Description Milat Egypt is a leading carpet manufacturer with more than 30 years of global experience in the industry. The company has built its reputation by bringing the essence of Turkish craftsmanship and design to the Egyptian market. Combining artistic vision with technical mastery, Milat Egypt focuses on high-quality, aesthetically refined carpets. The organization values innovation, attention to detail, and long-term partnerships with clients and suppliers. Team members join a company committed to excellence in design, production, and customer satisfaction. Role Description The Design Manager – Carpet is a full-time, on-site role based in El Sadat City. This position oversees the entire carpet design process, from concept development to final production, ensuring collections align with brand identity, market trends, and customer needs. Day-to-day responsibilities include leading the design team, reviewing and refining patterns, colors, and materials, and coordinating closely with production to confirm feasibility and quality standards. The Design Manager will develop seasonal design plans, maintain a design library, and collaborate with sales and marketing to support product presentations and client requests. The role also involves setting design guidelines, mentoring designers, and ensuring timely delivery of design projects within budget. Qualifications Proven experience in carpet, textile, or rug design, with a strong portfolio demonstrating pattern development, color usage, and material selection. Experience managing design teams, including task allocation, performance feedback, and design process optimization. Strong collaboration skills with production, sales, and marketing teams to align design concepts with manufacturing capabilities and market demands. Ability to research global design trends, customer preferences, and competitive products, and translate findings into commercially viable designs. Proficiency with design tools and software commonly used in textile and carpet design (e.g., CAD or graphic design applications). Attention to detail, strong visual and aesthetic sense, and ability to maintain consistent quality across multiple collections. Excellent communication and organizational skills, with the ability to manage multiple projects and meet deadlines. Bachelor’s degree in textile design, industrial design, fine arts, or a related field, or equivalent professional experience. Experience working in a manufacturing environment and familiarity with carpet production processes is an advantage. Commitment to a gender-neutral, inclusive workplace and ability to work effectively with colleagues from diverse backgrounds.

Company Description Kozamtik is a beauty-focused company based in Egypt, specializing in the development, manufacturing, import, and distribution of beauty tools, cosmetics, perfumes, and hair-care products. The company combines international manufacturing standards with deep local market insight to deliver reliable, market-driven beauty solutions tailored to Egyptian consumers. Kozamtik manages several private brands, including Bio Soft, Natural Fix, Alice Beauty Tools, and RA, while also partnering with international names such as Dear body, and Pearl Max. Supported by a trusted nationwide distribution network, Kozamtik connects global beauty excellence with the Egyptian market and positions itself as a long-term partner for retailers and brands. Team members join a growing organization that values product innovation, strategic partnerships, and strong local market presence.<br>Role Description The Marketing Account Manager is a full-time, on-site role based in Cairo, responsible for managing key customer and brand accounts within Kozamtik’s beauty portfolio. This role oversees day-to-day communication, ensuring that marketing campaigns, promotions, and product launches are executed effectively and aligned with client and company goals. The Marketing Account Manager will coordinate internal teams to deliver projects on time, manage sales pipelines and forecasts for assigned accounts, and track performance metrics to support business growth. Daily tasks include identifying new business opportunities, leading presentations and proposals, monitoring market trends and competitor activity, and providing regular reports and insights to management. The role also involves maintaining strong, long-term relationships with distributors, retailers, and brand partners while ensuring consistent brand positioning across all marketing activities. Qualifications Candidates should possess strong Account Management skills, including relationship building, client servicing, and retention. Candidates should possess excellent Communication skills, including clear written and verbal communication and effective presentation abilities. Candidates should possess Project Management skills, including planning, coordination, timeline management, and cross-functional collaboration. Relevant experience in marketing or commercial roles within beauty, FMCG, or related industries is highly beneficial. Bachelor’s degree in Marketing, Business Administration, or a related field is preferred. Strong analytical skills, familiarity with basic sales/CRM tools, and the ability to interpret market data and performance reports. Fluency in English and Arabic, with the ability to work effectively in a fast-paced, on-site environment in Cairo.