Operation Manager Jobs - Cairo Egypt

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled Customer Senior Project Manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <p><strong>Vision, planning and control</strong><br> Define and communicate the high-level vision and desired future state for the programme.<br> Create detailed programme plans, including resource requirements, interdependencies, and critical paths.<br> Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.<br> Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</p> <p><strong>Organisation & leadership</strong><br> Build and lead high-performing cross-functional teams.<br> Clarify skills requirements and manage recruitment and development during engagement.<br> Act as a coach and mentor, fostering collaboration and motivation.<br> Influence relationships with internal and external stakeholders and support effective business change.</p> <p><strong>Quality assurance and reporting</strong><br> Apply quality assurance standards across all work streams.<br> Implement robust reporting mechanisms for budget, timelines, and KPIs.<br> Maintain accurate financial and project documentation, including lessons learned and closure reports.</p> <p><strong>Risk, issue and change management</strong><br> Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</p> <p><strong>Financial management</strong><br> Align outcomes with benefits realisation plans and manage scope changes effectively.<br> Maintain business cases and ensure ongoing viability of projects and programmes.<br> Forecast and report on budgets and expenditure accurately.</p> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled customer senior project manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 7 years of experience managing major programmes within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact programmes for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Generating or increasing revenue growth with existing and new corporate accounts in specific industry, segment, or territory through selling Vodafone voice products, services, and fixed solutions. Responsible for developing, winning, project managing, and executing corporate network connectivity and voice solution bids, with the main purpose of driving penetration in the accounts and increasing customer satisfaction through a proactive, customized, personalized relationship.</p> <h4>Job profile</h4> <p>Sales executive will be responsible for managing an account portfolio of 30-40 Vodafone industrial accounts.</p> <p>Ensures delivery of all financial targets including revenue, connections for voice and data, market share, and net margin contribution in line with company vision and values.</p> <p>Ensures delivery of all financial targets including revenue, total contract value (TCV), and gross margin.</p> <p>Evaluates risks and threats appropriately across portfolio and revises plans where appropriate.</p> <p>Ensures sales and net promoter score (NPS) targets are achieved for the assigned accounts and industry.</p> <p>Identifies new sales opportunities and grows sales pipeline by qualifying and developing opportunities through the sales cycle.</p> <p>3-4 daily customer visits.</p> <p>Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEOs and sales directors within all key clients. Understands upfront through engagement at the right business level the customer’s strategic and operational issues.</p> <p>Gathers and analyses data regarding competitor pricing and products and ensures that Vodafone products and services fit customer requirements in line with the marketing team.</p> <p>Establishes appropriate relationships with customers in Vodafone and leverages those relationships to ensure maximum financial return from Vodafone customers.</p> <p>Focuses on the customer experience and ensures that they are up to date with all new offers on time.</p> <p>Fills in and updates full accounts information on Siebel account profile on a daily basis or after successful activation transaction.</p> <p>Fills market opportunities and schedules to identify specific targets and to project the number of contacts to be made using the Siebel calendar and forecasted accounts upon account status reports on Siebel.</p> <p>Plans and manages personal business portfolio, territory, and business according to an agreed strategy with the segment manager.</p> <p>Monitors and maintains cross-function activities such as fraud, activation, and bidding.</p> <p>Submits performance dialogue and evaluations on time.</p> <p>Adheres to all company policies, procedures, and business ethics code.</p> <h4>Qualifications</h4> <p>Identifies and qualifies up-selling sales opportunities to increase growth and revenue on customer accounts.</p> <p>Secures, manages, and deepens the Vodafone customer relationship with the long-term focus of expanding the overall footprint, penetration, and introduction of innovative products and services.</p> <p>Updates marketing team with the competitive new offers.</p> <p>Is able to operate at all levels within the customer organization with the highest levels of communication skills, converses professionally, and has the ability to own and solve customer issues whilst building excellent rapport to ensure the customer experience is maximized.</p> <p>Works together with marketing and decision support to ensure account strategies are understood and actioned for assigned accounts.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p></p><p></p>

Job Description: Social Media Manager<br><br>We're looking for a creative, independent thinker with a deep understanding of Instagram and social media trends. You'll be responsible for managing the social presence of five brands, with a strong focus on aesthetics and reel editing. The ideal candidate will be able to create visually appealing, creative daily Instagram Stories and well-edited, sharp reels using the content we have, while ensuring a sleek, modern aesthetic that resonates with our audience.<br><br>Key Responsibilities:<br><br>Create visually captivating, daily Instagram Stories and reels that align with our sleek, minimalistic brand aesthetic Edit sharp, engaging reels, using the right fonts for text to enhance storytelling and match the brand's voice Have a strong focus on aesthetics—selecting and pairing fonts, aligning text, and using lowercase text to create a clean, minimal look Use Canva and Cap Cut (required) for content creation; proficiency in Premiere Pro and Lightroom is a plus Edit videos and photos with advanced creativity and organization, ensuring high-quality output Write engaging, witty, and emotionally resonant captions that reflect the brand's voice and support visual storytelling Manage and engage with the community by interacting with similar brands, answering DMs, and responding to comments in line with the brand's tone Use tools like Click Up, Notion (preferred), or Airtable to manage multiple projects efficiently Spend at least 15 minutes daily engaging with the audience to foster a relatable and socially intelligent brand presence Use creative strategies like Q&A sessions, quizzes, and other interactive tools to build community engagement Stay current with Instagram algorithms and analytics to maximize content reach and growth<br><br>Requirements<br><br>excellent copywriting skills<br><br>creative and thinks outside the box<br><br>should have a minimalistic design style.<br><br>Proven experience creating cohesive and aesthetically pleasing Instagram feeds and reels, with a focus on minimal, modern designs.<br><br>At least 1 year of social media management experience<br><br>Expertise in selecting fonts and text alignment for both stories and reels, ensuring a polished, engaging presentation.<br><br>Proficiency in Canva and Cap Cut (required); Premiere Pro and Lightroom (preferred but optional).<br><br>Strong video/photo editing skills with a keen eye for creative storytelling through Instagram reels and stories.<br><br>Familiarity with project management tools like Click Up, Notion, or Airtable.<br><br>Benefits<br><br>Work From Home<br><br>Full - Time

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The Corporate Sales Assistant Manager is responsible for driving revenue growth and maximizing customer value through the acquisition of new corporate customers and the expansion of existing accounts. The role ensures the effective promotion and sale of Vodafone’s voice, fixed, and enterprise solutions, while building strong relationships with key stakeholders and decision-makers. The individual acts as a trusted business partner to customers, identifying business needs and translating them into tailored technology solutions. Working closely with internal teams and external stakeholders, the role is responsible for managing the end-to-end sales cycle, increasing account penetration, enhancing customer satisfaction, and contributing to the achievement of the organization's commercial objectives through proactive account management and strategic business development.</p> <h4>Job profile</h4> <ul> <li>Develop, implement and maintain security policies, standards and procedures in alignment with industry best practices and compliance requirements for the customers.</li> <li>Oversee the security delivery process, ensuring services are delivered on time, within budget, and meet client quality standards.</li> <li>Serve as the primary point of contact for key clients, ensuring communication is clear and that client needs are understood and met.</li> <li>Ensure the delivery of services meets the agreed SLAs (Service Level Agreements), KPIs (Key Performance Indicators), and business objectives.</li> </ul> <p><strong>Project management:</strong></p> <ul> <li>Monitor and report on service performance, ensuring that corrective actions are taken when performance deviates from agreed standards.</li> <li>Proactively identify opportunities for continuous improvement in service delivery processes.</li> <li>Ensure that security solutions adhere to regulatory requirements, industry standards, and organizational policies.</li> <li>Identify and mitigate risks throughout the delivery lifecycle.</li> </ul> <p><strong>Stakeholder management:</strong></p> <ul> <li>Lead and manage security delivery teams, ensuring alignment with organizational objectives and high performance.</li> <li>Foster a collaborative and high-performance culture within the security delivery team.</li> <li>Conduct regular performance reviews and coaching sessions for team members.</li> <li>Drive innovation by exploring and adopting cutting-edge security tools and methodologies.</li> </ul> <p><strong>Risk management:</strong></p> <ul> <li>Oversee the establishment and implementation of contingency plans.</li> <li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li> <li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li> <li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li> <li>Manage budgets and resources for security delivery projects, ensuring the efficient use of resources and adherence to financial constraints.</li> <li>Identify potential risks to security delivery and implement mitigation strategies to minimize disruption.</li> <li>Collaborate with other departments (e.g., sales, IT, product development) to introduce innovative solutions and services that add value to clients.</li> </ul> <p><strong>Compliance and auditing:</strong></p> <ul> <li>Ensure the security delivery aligns with the relevant regulations, compliance frameworks and industry standards.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>10 years experience with at least 5 years as a security delivery manager.</li> <li>Bachelor’s degree in computer science, information technology, engineering, or a related field.</li> <li>Strong communication, interpersonal and presentation skills.</li> <li>Proven leadership and team management skills, with the ability to motivate and guide teams toward achieving objectives.</li> <li>Excellent command of Arabic and English.</li> <li>Extensive experience managing large-scale security programs and projects across diverse environments.</li> <li>Demonstrated expertise in areas such as threat management, incident response, identity and access management (IAM), and cloud security.</li> <li>Experience with managing service delivery in a fast-paced, complex environment and experience in managing large-scale multi-disciplinary service delivery teams.</li> <li>Must have technical and professional qualifications:</li> <li>Strong understanding of ICT systems integration methodologies.</li> <li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly desirable.</li> <li>Familiarity with IT service management frameworks (e.g., ITIL v4) and related tools (e.g., ServiceNow, BMC Remedy).</li> <li>Strong knowledge of security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li> <li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li> <li>Familiarity with security technologies and tools, including SIEM, firewalls, and endpoint protection solutions.</li> <li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li> <li>Understanding of budgeting principles and experience in managing project budgets, tracking expenses, and making financial decisions within budget constraints.</li> <li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.</p><p>CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.</p><p>CORE WORK ACTIVITIES Managing Banquet Operations Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). Applies knowledge of all laws, as they relate to an event. Uses banquet beverage Use records to control liquor costs and manage the banquet beverage perpetual inventory. Ensures accurate customer billing for banquet events. Ensures coordination and execution throughout the event. Attends pre-conference meetings to ensure specifications of the group event are well executed. Ensures function space and corresponding heart of the house areas are cleaned and maintained. Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.</p><p>Leading Banquet Team Attends and participates in all pertinent meetings. Leads shifts and actively participates in the servicing of events. Leads discussions to review scheduled events and proactively avoid service challenges and failures. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p><p>Managing Profitability Assists team in developing lasting relationships with groups to retain business and increase growth. Manages department controllable expenses to achieve or exceed budgeted goals.</p><p>Ensuring Exceptional Customer Service Anticipates guests' needs and responds promptly. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Strives to improve service performance.</p><p>Conducting Human Resources Activities Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. Observes service behaviors of employees and provides feedback to individuals and/or managers. Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Ensures property policies are administered fairly and consistently. Monitors and manages the payroll function. Schedules banquet service staff to forecast and service standards, while maximizing profits. Ensures employees are treated fairly and equitably. Effectively schedules to business demands and for tracking of employee time and attendance. Celebrates successes and publicly recognizes the contributions of team members. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Sets goals and delegates tasks to improve departmental performance. Provides additional training to employees of other departments when additional assistance is needed for larger functions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.</p><p></p></section>

Presales & Professional Service Manager<br>Requirenents:<br>▪ Develop project technology strategy by understanding key client objectives; diagnosingand mapping client requirements; articulating solution risks and barriers; recommendingproject approaches; preparing time and cost estimates; and planning full project lifecycle.<br>▪ Prepare and deliver the business value solutions for customers, including proposalwriting, presentation, and conduct proof-of-concept to showcase its technical feasibilitywhen necessary.<br>▪ Propose technical solutions and oversee the selection of technologies and estimateresources required to develop the proposed solutions to meet customer’s requirements.<br>▪ Engage with customers to understand business and cybersecurity requirements.▪ Design and propose cybersecurity solutions aligned with customer needs and industrybest practices.<br>▪ Prepare technical proposals, solution architectures, BoQs, compliance matrices, andstatement of work documents.▪ Participate in RFP/RFI/RFQ responses and technical bid evaluations.<br>▪ Conduct technical presentations, demonstrations, workshops, and lead the Proof of Concepts (PoCs).<br>▪ Provide technical consultation and act as a trusted cybersecurity advisor to customers.▪ Work closely with sales teams to develop account strategies and identify new businessopportunities.<br>▪ Coordinate with vendors and partners for solution design, sizing, pricing, and technicalsupport.<br>▪ Support project teams during implementation handover and technical clarification phases.<br>▪ Stay updated with the latest cybersecurity technologies, threats, trends, and marketdevelopments.<br>▪ Assist in developing cybersecurity service offerings and go-to-market strategies.<br>▪ Build strong relationships with customers, vendors, and internal stakeholders.<br>▪ Support compliance and governance requirements related to cybersecurity projects.<br>▪ Mentor junior presales engineers and support knowledge-sharing initiatives.<br>▪ Any other ad-hoc duties as required or assigned.<br>Qualifications:<br>▪ Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Cybersecurity, or a related field.<br>▪ From 6-10 years of experience in Cybersecurity Presales, Security Consulting, or Cybersecurity Engineering.<br>▪ Strong technical and customer-facing expertise.<br>▪ Proven experience in enterprise cybersecurity solution design, proposal preparation, technical presentations, and RFP/RFQ response management.<br>▪ Strong knowledge of cybersecurity domains<br>▪ Ability to design secure enterprise architectures and integrated cybersecurity solutions.<br>▪ Excellent customer presentation and communication skills.<br>▪ Strong capability in identifying customer requirements and translating them into technicalsolutions.<br>▪ Experience in conducting: Technical workshops, Product demonstrations, Proof of Concept (PoC), Security assessments<br>▪ Strong proposal writing and documentation skills.<br>▪ Experience in responding to RFPs/RFIs/RFQs.<br>▪ Commercial awareness and ability to align technical solutions with business needs.<br>▪ Strong negotiation and stakeholder management skills.<br>▪ Leadership and mentoring capabilities.<br>▪ Team collaboration and cross-functional coordinatio

Main Responsibilities<br><br>Reporting to the Director (Banking Legal Services), the Manager (Banking Legal Services) will assist the Legal Department in ensuring that it contributes fully to the Bank's mission of stimulating a consistent expansion of and diversification of African trade so as to rapidly increase Africa's share of global trade, while operating as a first class, profit oriented, socially responsible financial institution and a Centre of Excellence in African trade matters.<br><br>Providing strategic direction and leading the development of the Bank's strategy in the area of legal services delivery to ensure that this is managed with a long -term perspective, linked to the overall business strategy.<br><br>Key Responsibilities:<br><br> Providing advice to the Bank and its subsidiaries on a broad range of banking and finance matters to ensure delivery of tailored, commercially focused legal solutions Providing legal and strategic advice to the Bank and its subsidiaries entities on special projects/initiatives and identifying potential legal risks Participating in the planning, organisation and implementation of legal support for business activities of the Bank, research of relevant precedents, presentation of appropriate solutions Providing guidance on the proper application and interpretation of laws and regulations as applicable to the Bank's business and ensuring adequacy of controls to mitigate legal and other risks or concerns that may arise thereto Providing assistance in connection with the formulation and implementation of effective legal processes to ensure timely delivery of transaction documentation. and facilitating the development of appropriate forms of standardised documentation/legal precedents Serving as subject matter expert and key legal advisor to business stakeholders by providing counsel on all aspects of legal matters related to the Bank's loan products Serving as Legal stakeholder on internal committees/working groups, managing special projects and engaging with advocacy efforts relating to the Bank's development mandate Coordinating the engagement of external legal counsel in order to ensure value for money in the procurement of legal services Providing legal advice to management and staff in all areas of the Bank's activities and proffering solutions to legal problems, constraints, risks, options, consequences and approaches Providing advice in connection with the Bank borrowings in the international capital and money markets, including the review and negotiation of legal documentation required for the implementation of the Bank's borrowing strategy and capital markets transactions Providing legal advice on the Bank's Asset and Liability Management procedures and policies and participating in the work of the Bank's Asset and Liability Management Committee and its working groups Providing legal advice on equity participations, grants and other financing and co-financing agreements with other multilateral and bilateral financial institutions and related arrangements Representing the Bank internally and externally in negotiation, disputes, consultations and other proceedings that require legal representation Working with internal staff and external parties as required by management; Conducting deal appraisals (with provision of input) and legal due diligence exercises on proposed transactions; Preparing a variety of legal documentation including transaction documentation designed to protect the interests of the Bank as lender, borrower and in other capacities Negotiating a wide range of legal documents with the Bank's transaction counterparties, under the guidance of management; Providing legal advice to management and staff in all areas of the Bank's activities and proffering solutions to legal problems, constraints, risks, options, consequences and approaches Reviewing documentation and assessing legal matters arising from the various financing and non-financing activities of the Bank; Conducting, managing and monitoring the legal workstreams of ongoing transactions<br><br>Compliance Responsibilities<br><br> Understanding and adhering to the Bank's AML, Regulatory and Conduct Compliance policies and procedures, notably:<br><br>(i) Staff Handbook (has code of conduct provisions)<br><br>(ii) Anti-Money Laundering (AML), Counter Financing of Terrorism and Counter Proliferation Financing<br><br>(iii) Conflicts of Interest and Policies on Staff Involvement in External Engagements/Activities<br><br>(iv) Anti-Bribery & Corruption<br><br>(v) Insider Trading Guidelines<br><br> Reporting any suspicious or non-compliant activities or matters relating to the Bank's staff or the customers to the Compliance Department Completing the Annual Compliance Training/Assessment<br><br>Requirements<br><br>Post graduate degree in Law from a recognised University and a Diploma in Legal Practice of a recognised Bar Course Professional legal practice and experience of not less than 8 years, with particular emphasis on the Banking and financial services industry. Experience in handling documentation in connection with cross-border trade and project finance transactions, particularly in the following areas: structured trade and corporate finance; project and asset-based finance; guarantees and specialised finance; sovereign lending, and private equity. Ability to communicate and function in a culturally diverse and change oriented setting with good knowledge of banking practices in Africa Ability to interact with senior officials of banks, corporates and governments and to present legal advice on various management issues to the Bank's senior management Excellent verbal and written communication skills in English. Knowledge of one of more of the Bank's other working languages is an added advantage (i.e. French, Arabic and Portuguese) Strong skills in drafting a variety of legal documents and communicating complex issues clearly and concisely Familiarity with trade and project finance issues, treasury issues and transnational transactions Ability to speedily grasp the essence, content and implications of the Bank's constitutive documents in order to be able to provide advice on them Ability to review under strict deadlines Negotiating skills and capacity to work with other professionals including non-legal professionals to develop innovative solutions to conflicting interests and positions Ability to organise and manage human resources to attain goals<br><br>Benefits<br><br>Private Health Insurance Training & Development Performance Bonus

Main Responsibilities<br><br>Reporting to the Director (Banking Legal Services), the Manager (Banking Legal Services) will assist the Legal Department in ensuring that it contributes fully to the Bank's mission of stimulating a consistent expansion of and diversification of African trade so as to rapidly increase Africa's share of global trade, while operating as a first class, profit oriented, socially responsible financial institution and a Centre of Excellence in African trade matters.<br><br>Key Responsibilities:<br><br> Providing advice to the Bank and its subsidiaries on a broad range of banking and finance matters to ensure delivery of tailored, commercially focused legal solutions Providing legal and strategic advice to the Bank and its subsidiaries entities on special projects/initiatives and identifying potential legal risks Participating in the planning, organisation and implementation of legal support for business activities of the Bank, research of relevant precedents, presentation of appropriate solutions Providing guidance on the proper application and interpretation of laws and regulations as applicable to the Bank's business and ensuring adequacy of controls to mitigate legal and other risks or concerns that may arise thereto Providing assistance in connection with the formulation and implementation of effective legal processes to ensure timely delivery of transaction documentation. and facilitating the development of appropriate forms of standardised documentation/legal precedents Serving as subject matter expert and key legal advisor to business stakeholders by providing counsel on all aspects of legal matters related to the Bank's loan products Serving as Legal stakeholder on internal committees/working groups, managing special projects and engaging with advocacy efforts relating to the Bank's development mandate Coordinating the engagement of external legal counsel in order to ensure value for money in the procurement of legal services Providing legal advice to management and staff in all areas of the Bank's activities and proffering solutions to legal problems, constraints, risks, options, consequences and approaches Providing advice in connection with the Bank borrowings in the international capital and money markets, including the review and negotiation of legal documentation required for the implementation of the Bank's borrowing strategy and capital markets transactions Providing legal advice on the Bank's Asset and Liability Management procedures and policies and participating in the work of the Bank's Asset and Liability Management Committee and its working groups Providing legal advice on equity participations, grants and other financing and co-financing agreements with other multilateral and bilateral financial institutions and related arrangements Representing the Bank internally and externally in negotiation, disputes, consultations and other proceedings that require legal representation Working with internal staff and external parties as required by management; Conducting deal appraisals (with provision of input) and legal due diligence exercises on proposed transactions; Preparing a variety of legal documentation including transaction documentation designed to protect the interests of the Bank as lender, borrower and in other capacities Negotiating a wide range of legal documents with the Bank's transaction counterparties, under the guidance of management; Providing legal advice to management and staff in all areas of the Bank's activities and proffering solutions to legal problems, constraints, risks, options, consequences and approaches Reviewing documentation and assessing legal matters arising from the various financing and non-financing activities of the Bank; Conducting, managing and monitoring the legal workstreams of ongoing transactions<br><br>Compliance Responsibilities<br><br> Understanding and adhering to the Bank's AML, Regulatory and Conduct Compliance policies and procedures, notably:<br><br>(i) Staff Handbook (has code of conduct provisions)<br><br>(ii) Anti-Money Laundering (AML), Counter Financing of Terrorism and Counter Proliferation Financing<br><br>(iii) Conflicts of Interest and Policies on Staff Involvement in External Engagements/Activities<br><br>(iv) Anti-Bribery & Corruption<br><br>(v) Insider Trading Guidelines<br><br> Reporting any suspicious or non-compliant activities or matters relating to the Bank's staff or the customers to the Compliance Department Completing the Annual Compliance Training/Assessment<br><br>Requirements<br><br>Requirements<br><br>Master's degree in French Civil Law from a recognized university Minimum of 8 years of professional legal practice and experience, with particular emphasis on the banking and financial services industry Experience in handling documentation related to cross-border trade and project finance transactions, particularly in the following areas:Structured trade and corporate finance Project and asset-based finance Guarantees and specialised finance Sovereign lending Private equity Good knowledge of banking practices in Africa and the ability to communicate and function effectively in a culturally diverse and change-oriented environment Ability to interact with senior officials of banks, corporates and governments, and to present legal advice on various management issues to the Bank's senior management Excellent verbal and written communication skills in English Knowledge of one or more of the Bank's other working languages is an added advantage: French, Arabic or Portuguese Strong drafting skills across a variety of legal documents, with the ability to communicate complex issues clearly and concisely Familiarity with trade and project finance issues, treasury matters and transnational transactions Ability to quickly grasp the essence, content and implications of the Bank's constitutive documents in order to provide sound legal advice Ability to review documents and provide advice under strict deadlines Strong negotiation skills and the ability to work with legal and non-legal professionals to develop innovative solutions to conflicting interests and positions Ability to organise and manage human resources to achieve goals Proficiency Level<br><br>Leadership Skills<br><br>Specialists or managers should be able to:<br><br>Oversee teams and manage transactions from a legal perspective throughout the credit value chain Advise internal and external stakeholders and staff Contribute to innovation in business practices Engage with internal and external stakeholders, representing Afreximbank Group at third-party events and meetings Contribute to negotiations, primarily in a technical capacity, with firm-wide impact Proactively explore opportunities for technical or innovative advancements for the Bank Influence within their own team, and occasionally beyond their team, to drive and achieve results<br><br>Interpersonal Skills<br><br>The role requires the ability to:<br><br>Strengthen internal and, where relevant, external relationships Mentor junior colleagues and share technical knowledge to foster collaboration and support project outcomes Influence decisions at the functional level Contribute to external negotiations using technical knowledge where required Articulate complex ideas clearly and succinctly Manage the delivery of projects and communicate information effectively to senior staff members<br><br>Problem Solving and Business Impact<br><br>The role requires the ability to:<br><br>Use experience and deeper technical knowledge to identify core issues Analyse complex data and synthesise information to support the development and implementation of strategic solutions Support technical initiatives and contribute to strategy Occasionally contribute new ideas to drive innovation<br><br>Supporting Afreximbank's Mandate<br><br>The role requires:<br><br>A substantial understanding of Afreximbank Group's products and services A clear understanding of how the role contributes to Afreximbank Group's values and mission Good knowledge of the Continent and African Diaspora's political, economic and trade landscape The ability to offer well-informed opinions on relevant matters internally and to external counterparts The ability to identify practical ways in which Afreximbank Group's values and mission can be cascaded to junior colleagues and external parties<br><br>Key Competencies<br><br>Self-Starter with Minimal Supervision<br><br>Proactive, motivated and able to manage tasks with minimal oversight Timely, detail-oriented and sensitive to deadlines, ensuring that assigned tasks are delivered to the required quality<br><br>Team Collaboration and Communication<br><br>Strong team player with good interpersonal skills Ability to work effectively as part of a multidisciplinary and multicultural team Ability to influence teams and build networks across boundaries High level of emotional intelligence and emotional resilience, with the ability to work effectively in a diverse legal team<br><br>Leadership Experience<br><br>Strong analytical skills Ability to think strategically, analyse and synthesise information from diverse sources, and draw conclusions from complex materials and publications Experience in communicating complex transactional and legal risk management issues to the Board, Executive Management and external stakeholders High level of emotional intelligence and emotional resilience<br><br>Skills, Knowledge and Attitude<br><br>Excellent oral and written communication skills in English Knowledge of the Bank's other working languages is an added advantage: French, Arabic and Portuguese Proficiency in Microsoft Office programs, including Word, Power Point, Excel and Outlook Familiarity with legal risk management systems Good project management skills Ability to manage multiple tasks simultaneously under tight deadlines<br><br>Internal Change Agent<br><br>Ability to function in a change-oriented environment Good knowledge of legal risk management practices in Africa and globally Ability to articulate and promote the Bank's legal risk management narrative to various internal stakeholders<br><br>Afreximbank's Core Values<br><br>Commitment to Africa and supporting the emancipation and empowerment of Africans Uncompromising integrity Passion for learning and drive Teamwork Trust and respect for the individual Innovation, excellence and flexibility Professionalism and responsiveness<br><br>Benefits<br><br>Private Health Insurance Training & Development Performance Bonus

A well-known Company in Logistic industry located in Heliopolis is seeking an experienced Operations Specialist<br>Location in: Sheraton Heliopolis-Working hours: 9:00 AM- 5:00 PM<br>-Days off: 2 Days <br>-English level: Very Good-Computer Skills: Microsoft Office<br>Key Responsibilities:<br>She will be responsible for relationships with lines and agents locally and internationally <br>She will be responsible for sourcing and negotiating preferred rates with customers <br>She will be responsible to lead and motivate the operation team, drive quality and performance <br>She will be responsible for handling clients <br>must have experience in the shipping processmust have experience in customs clearancemust have relationships with lines and agents locally and internationallywill be responsible for sourcing and negotiating preferred rates with custom lead and motivating the operation team, driving quality and performancemust have experience with Nafeeza's website<br>**If your qualifications meet these criteria, kindly send your resume to 01228283222 and mention the job title " Operation" and expected net salary

A well-known Company in Logistic industry located in Heliopolis is seeking an experienced Operations Specialist<br>Location in: Sheraton Heliopolis-Working hours: 9:00 AM- 5:00 PM<br>-Days off: 2 Days <br>-English level: Very Good-Computer Skills: Microsoft Office<br>Key Responsibilities:<br>She will be responsible for relationships with lines and agents locally and internationally <br>She will be responsible for sourcing and negotiating preferred rates with customers <br>She will be responsible to lead and motivate the operation team, drive quality and performance <br>She will be responsible for handling clients <br>must have experience in the shipping processmust have experience in customs clearancemust have relationships with lines and agents locally and internationallywill be responsible for sourcing and negotiating preferred rates with custom lead and motivating the operation team, driving quality and performancemust have experience with Nafeeza's website<br>**If your qualifications meet these criteria, kindly send your resume to +201211558519 and mention the job title " Operation" and expected net salary

A well-known Company in Logistic industry located in Heliopolis is seeking an experienced Operations Specialist<br>Location in: Sheraton Heliopolis-Working hours: 9:00 AM- 5:00 PM<br>-Days off: 2 Days <br>-English level: Very Good-Computer Skills: Microsoft Office<br>Key Responsibilities:<br>relationships with lines and agents locally and internationally <br>responsible for sourcing and negotiating preferred rates with customers <br>lead and motivate the operation team, drive quality and performance <br>She will be responsible for handling clients <br>must have experience in the shipping processmust have experience in customs clearancemust have relationships with lines and agents locally and internationallywill be responsible for sourcing and negotiating preferred rates with custom lead and motivating the operation team, driving quality and performance must have experience with Nafeeza's website<br>**If your qualifications meet these criteria, kindly send your resume to +201228283222 and mention the job title " Operation" and expected net salary

A well-known Company in the logistics industry since 1997, located in Heliopolis, is seeking an experienced Operations Specialist<br>Location in: Sheraton Heliopolis-Working hours: 9:00 AM- 5:00 PM<br>-Days off: 2 Days <br>-English level: Very Good-Computer Skills: Microsoft Office<br>Key Responsibilities:<br>She will be responsible for relationships with lines and agents locally and internationally <br>She will be responsible for sourcing and negotiating preferred rates with customers <br>She will be responsible to lead and motivate the operation team, drive quality and performance <br>She will be responsible for handling clients <br>must have experience in the shipping processmust have experience in customs clearancemust have relationships with lines and agents locally and internationallywill be responsible for sourcing and negotiating preferred rates with custom lead and motivating the operation team, driving quality and performancemust have experience with Nafeeza's website<br>**If your qualifications meet these criteria, kindly send your resume to 01228283222 and mention the job title " Operation" and expected net salary

A well-known Company in the logistics industry since 1997, located in Heliopolis, is seeking an experienced Operations Specialist<br>Location in: Sheraton Heliopolis-Working hours: 9:00 AM- 5:00 PM<br>-Days off: 2 Days <br>-English level: Very Good-Computer Skills: Microsoft Office<br>Key Responsibilities:<br>She will be responsible for relationships with lines and agents locally and internationally <br>She will be responsible for sourcing and negotiating preferred rates with customers <br>She will be responsible to lead and motivate the operation team, drive quality and performance <br>She will be responsible for handling clients <br>must have experience in the shipping processmust have experience in customs clearancemust have relationships with lines and agents locally and internationallywill be responsible for sourcing and negotiating preferred rates with custom lead and motivating the operation team, driving quality and performancemust have experience with Nafeeza's website<br>**If your qualifications meet these criteria, kindly send your resume to 01228283222 and mention the job title " Operation" and expected net salary

Company Description Patmos Tool Market operates in the tools and machinery trade industry with a strong focus on excellence, innovation, and customer satisfaction. The company aims to be the preferred partner for businesses seeking advanced solutions and reliable products. Patmos Tool Market promotes a culture of continuous improvement and adoption of emerging technologies to support client growth and operational success. The organization is committed to building long-term relationships with customers and stakeholders based on integrity, quality, and consistently exceeding expectations. Team members are encouraged to contribute to this vision through high performance and a customer-centric mindset. Role Description The Operation Supervisor is a full-time, on-site role based in Cairo, Egypt. This role is responsible for overseeing daily operations, coordinating workflows, and ensuring that tools and machinery orders, inventory, and logistics are managed efficiently. The Operation Supervisor monitors performance metrics, identifies process bottlenecks, and implements improvements to enhance service quality and operational reliability. Daily tasks include supervising the operations team, assigning duties, resolving operational issues, and maintaining clear documentation and reporting. The role also involves close collaboration with sales, procurement, and customer service teams to align operations with business goals and customer requirements. Qualifications Candidates should possess strong Supervisory Skills, including team leadership, task delegation, and performance monitoring. Candidates should possess solid Operations and Operations Management skills to oversee workflows, inventory, logistics, and process optimization. Candidates should possess robust Analytical Skills to interpret data, identify trends, and support operational decision-making. Candidates should possess clear and effective Communication skills for coordinating with cross-functional teams and interacting with customers and stakeholders. Relevant experience in retail, wholesale, or industrial tools and machinery operations is beneficial. Proven ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Proficiency with basic office software and inventory or ERP systems is an advantage. A diploma or bachelor’s degree in Business, Operations Management, Industrial Engineering, or a related field is preferred.

We Are Hiring Operation Trainer<br> Requirements:Must have previous hands-on experience as a trainer within shipping company. Strong background in operational processes, last-mile delivery training, handling standard operating procedures (SOPs), and performance evaluation. Excellent communication, presentation, and coaching skills.<br> What We Offer:Competitive Salary (Based on experience). Medical Insurance. Social Insurance. Transportation provided.

About the Role:<br>We are looking for a proactive and detail-oriented Fintech Operations Specialist to join our Fintech Operations team. In this role, you will ensure the smooth day-to-day operation of our digital financial products across our branch network by monitoring performance, supporting branch teams, coordinating with internal stakeholders, and driving operational excellence.<br>This position is ideal for candidates who enjoy data analysis, problem-solving, cross-functional collaboration, and improving customer and branch experiences through digital solutions.<br>Key Responsibilities:<br>Digital Performance Monitoring Monitor daily digital leads, product performance, and branch activity. Track lead assignment, call activities, conversion rates, and digital feature activation. Monitor the adoption and utilization of fintech products across branches. Identify performance gaps, operational issues, and improvement opportunities. Prepare regular reports and dashboards to support business decisions. Follow up on technical and operational issues until resolution.<br>Branch Operations & Support-Serve as the primary operational support contact for branch teams regarding fintech products and digital processes.-Ensure newly onboarded branches complete required digital training and operational readiness activities.-Distribute operational guidelines, training materials, and product updates.-Promote consistent execution of fintech operational procedures across all branches. Cross-Functional Coordination-Escalate critical issues when necessary.-Performance Improvement-Assist branches in resolving operational challenges affecting digital products and lead conversion.-Conduct field visits when required to identify operational gaps and recommend improvements.<br>Qualifications: <br>-Bachelor's degree in Business Administration, Finance, Information Systems, or a related field.-1–3 years of experience in Operations, Fintech, Digital Banking, Business Operations, Customer Operations, or a similar role.-Strong analytical and problem-solving skills.-Advanced proficiency in Microsoft Excel and Microsoft Office.-Experience preparing reports and analyzing operational KPIs.-Ability to manage multiple priorities in a fast-paced environment.-Understanding of digital financial products, digital onboarding, payment solutions, or financial operations.

Job Purpose The Operation Shift In-Charge will be responsible for leading shift operations within a large-scale Direct Reduced Iron (DRI) facility, covering project execution, pre-commissioning, commissioning, start-up and subsequent plant operation.<br>The position will ensure safe, stable and efficient operation of the DRI process while coordinating control room and field activities, troubleshooting process abnormalities and maintaining production, quality, energy-consumption and safety targets.<br>The role requires strong hands-on knowledge of HYL/Energiron or Midrex DRI technology, combined with proven supervisory experience in large continuous-process plants.<br>Key Responsibilities<br>Lead and coordinate all DRI plant activities during the assigned shift. Participate in project execution, equipment installation verification, system walk-downs, punch-list clearance and mechanical completion. Review P&IDs, process flow diagrams, operating philosophies, equipment specifications and control narratives. Support pre-commissioning and commissioning activities including flushing, blowing, hydrotesting, leak testing, loop checking and equipment trials. Lead plant start-up, stabilization, normal operation and planned/emergency shutdown activities. Monitor and optimize major process areas including the reduction reactor/shaft furnace, Process Gas Heater (PGH), process gas circuit, CO₂ removal system, natural-gas system, water-treatment facilities and associated utilities. Ensure process parameters remain within operating limits to achieve required DRI/HBI quality and production targets. Coordinate closely with panel operators, field operators, maintenance, electrical, instrumentation, laboratory and other supporting functions. Identify process deviations and equipment abnormalities and lead first-line troubleshooting. Ensure strict compliance with Permit to Work, LOTO, confined-space, gas-safety and other HSE procedures. Maintain accurate shift logs, production reports, abnormality reports and shift handover documentation. Develop and review SOPs, operating checklists and emergency operating procedures. Coach and supervise operators and ensure effective allocation of manpower during shifts. Support continuous improvement initiatives related to plant availability, productivity, energy efficiency and operational reliability.<br>Candidate Requirements<br>Bachelor's degree in Chemical Engineering/Science or Diploma in Chemical Engineering or equivalent. Minimum 8 years' relevant experience for degree holders or 12 years for diploma holders. At least 3 years' experience as a Shift Production Supervisor/Shift In-Charge in a DRI or comparable continuous-process facility. Strong preference for experience in Tenova HYL/Energiron and/or Midrex DRI plants. Previous greenfield, brownfield expansion, revamp or commissioning experience is highly desirable. Strong understanding of DRI process chemistry, reducing-gas systems, natural-gas handling, CO₂ removal, water treatment and process utilities. Demonstrated leadership, troubleshooting and shift-management capabilities. Strong commitment to process safety and safe plant operation.

We're Hiring | Senior Operation Executive – Freight Forwarding Ready to take the next step in your logistics career? Quick Quote is looking for a Senior Operation Executive – Freight Forwarding to join our Alexandria team. Responsibilities • Manage export & import shipments (FCL, LCL, Air & Reefer). • Coordinate with shipping lines, airlines, trucking companies, and overseas agents. • Handle bookings, documentation, customs clearance, and delivery follow-up. • Resolve operational issues and ensure smooth shipment execution. • Maintain strong relationships with customers and partners. Requirements • 3–5 years of experience in freight forwarding operations. • Strong knowledge of import/export procedures. • Excellent English communication skills. • Good command of Microsoft Office.???? Location: Alexandria, Egypt ???? Employment Type: Full-time Apply Now???? Call: +20 1000556878???? Email: info@quickquote-egy.com???? https://quickquote-egy.com