Operation Manager Jobs in Egypt 2026

Full Time LinkedIn

Call Center Manager

On-site - Egypt - Cairo 22 June 2026

Administration

We’re Hiring – Call Center Manager Join our team at Real Mark, a leading real estate company in Egypt, and be part of a dynamic and growing team. Key Responsibilities: • Manage daily inbound and outbound call center operations to ensure excellent customer service and lead follow-up. • Lead, coach, and motivate call center agents to achieve performance tragets. • Design and monitor KPIs, call quality, productivity, and customer satisfaction levels. • Handle customer complaints and escalations, ensuring timely resolution within SLAs. • Use existing customer databases and old leads to generate interest, qualify prospects, and schedule appointments. • Develop call scripts, service standards, and process improvements to enhance performance. • Conduct regular call quality reviews and audits to improve service quality and customer experience. • Work closely with sales and Marketing teams to support business growth and customer engagement. Requirements: • Bachelor’s degree in Business Administration or a related field. • 7-10 years of experience in Call Center Managment. • Previous experience in the real estate industry is required. • Excellent communication and problem-solving abilities. • Ability to analyze reports and improve performance based on data • Good command of English. • Leadership and people management skills. • High attention to details and strong organizational abilities. • Advanced proficiency in Microsoft Office. If you’re interested, please send your CV via email: Nourhan. Ahmed@realmark.com.eg

5 to 12 years Naukri Gulf

Customer Care Manager

On-site - Egypt - Egypt 10 August 2026

Customer Service

Envision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank!THE ROLEYou run the front line. When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team. In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.WHAT YOU LL DO<ul><li>Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns</li><li>Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback</li><li>Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly</li><li>Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer</li><li>Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance</li><li>Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales</li></ul>Desired Candidate ProfileWHAT WE RE LOOKING FOR<ul><li>5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment</li><li>A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling</li><li>The judgement to know which cases resolve at first contact and which must go to a specialist</li><li>A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures</li><li>Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential</li></ul>YOU LL THRIVE HERE IF YOU<ul><li>You believe a customer s problem solved in one contact is worth more than ten polished replies</li><li>You d rather fix the reason cases escalate than clear the queue and move on</li><li>You coach in the moment, because the team is only as good as its last hard call</li><li>You want to build the front line a bank is judged by</li></ul>

تبحث خدمات التوظيف إينفجين عن مدير رعاية العملاء لأحد شركائنا، بنك رقمي رائد!الدورأنت تقود الخط الأمامي. عندما يرسل العميل رسالة أو يتصل بالبنك الرقمي، الفريق الذي تقوده هو من يجيب، وما إذا تم حل مشكلتهم في تواصل واحد أم تم تسليمه بسلاسة إلى متخصص فذلك يعتمد على مدى بناء وتدريب الفريق جيداً. في بنك يُفترض أن ينتمي إليه الأشخاص، أنت الدليل البشري على وجود البنك الرقمي عندما يكون الأمر مهمًا.ما ستفعله<ul><li>إدارة عمليات الدعم اليومية عبر المحادثة والهاتف، مع مراقبة الصفوف في الوقت الفعلي والتغطية بالورديات التي تستمر خلال أوجه الذروة والحوادث والانقطاعات والحملات</li><li>قيادة محللي دعم العملاء لتحقيق مستويات الخدمة ومعايير الجودة وحلها من الاتصال الأول، مع تدريبهم من خلال عيّنات QA منتظمة وتغذية راجعة مركّبة</li><li>التعامل مع كل تفاعل وفقاً لإجراءات التشغيل القياسية وقاعدة المعرفة، والتأكد من توثيق وتوجيه الحالات التي تتطلب تحقيقاً بشكل صحيح</li><li>متابعة القضايا المفتوحة والتذاكر القديمة والتسليمات والمتابعة حتى إغلاق كل منها، حتى لا يهدأ شيء مع العميل</li><li>تصعيد حالات الاحتيال والمدفوعات والشكاوى والعملاء المعرضين للمخاطر بشكل صحيح إلى المختصين المناسبين، من وحدة معالجة الشكاوى إلى وحدة مخاطر مكافحة الاحتيال والامتثال</li><li>بناء مواد التدريب والتوجيه التي ترفع رضا العملاء وحل المشكلة عند الاتصال الأول مع توسع الفريق</li></ul>الملف المرشح المرغوبما نحن ببحث عنه<ul><li>5 إلى 7 سنوات في دعم العملاء، بما في ذلك قيادة أو إشراف فريق، في بيئة خدمات مالية مُنظَّمة أو بيئة فنتك</li><li>سجل إيجابي في رفع رضا العملاء وحل المشكلة بالاتصال الأول ومستويات الخدمة عبر المحادثة والهاتف باستخدام CRM وأدوات الدعم</li><li>الحكم في معرفة أي الحالات تُحل عند الاتصال الأول وأي منها يجب أن ينتقل إلى متخصص</li><li>نهج منظم لعينة QA والتوجيه وبناء قواعد المعرفة وإجراءات التشغيل القياسية</li><li>الاطلاع على الجرائم المالية أو نزاعات الدفع أو سير عمل معالجة الشكاوى قيّم، ليس ضرورياً</li></ul>ستزدهر هنا إذا<ul><li>كنت تعتقد أن حل مشكلة العميل في تواصل واحد يساوي أكثر من عشر ردود مصقولة</li><li>تفضل إصلاح السبب الذي يؤدي لتصعيد الحالات بدلاً من تفريغ الصف والتقدم إلى الأمام</li><li>تقدِّم التوجيه في اللحظة، لأن الفريق فقط كما هو في أقوى مكالاته</li><li>تريد بناء الخط الأمامي الذي يحكم عليه البنك</li></ul>

Full Time LinkedIn

Real Estate Project Operations Specialist

Remote - Egypt - Cairo 8 June 2026

Administration

المسمى الوظيفي: أخصائي تشغيل المشاريع العقارية (Real Estate Project Operations Specialist) الهدف الوظيفي: إدارة ومتابعة دورة تجهيز المشاريع العقارية منذ استلام بيانات المشروع من المطور العقاري وحتى جاهزيته للتسويق والبيع، مع ضمان دقة البيانات وجودة المحتوى والتنسيق بين الأقسام المختلفة والالتزام بالمتطلبات التنظيمية والتشغيلية.المهام والمسؤوليات:استلام المشاريع العقارية الجديدة ومراجعة متطلبات التشغيل. جمع وتدقيق واعتماد بيانات ووثائق المشروع بالتنسيق مع المطور العقاري. التنسيق مع فرق التسويق والمبيعات والتصميم والمحتوى لضمان جاهزية المشروع. متابعة المطور العقاري لاستكمال البيانات والموافقات المطلوبة. مراجعة جودة البيانات والمحتوى والمواد التسويقية قبل النشر. متابعة متطلبات الجهات التنظيمية والمنصات الحكومية ذات العلاقة. تحديث وإدارة بيانات المشاريع داخل أنظمة. CRM تجهيز المعلومات والمواد اللازمة لدعم فرق التسويق والمبيعات. المساهمة في تدريب وتغذية مساعد الذكاء الاصطناعي بالبيانات والمحتوى المعتمد. إعداد التقارير الدورية الخاصة بحالة المشاريع ومراحل الإنجاز. متابعة الالتزام بالإجراءات التشغيلية ومعايير الجودة المعتمدة. المؤهلات المطلوبة:بكالوريوس إدارة أعمال، أو تسويق أو تخصص ذي صلة. خبرة من سنتين إلى 5 سنوات في العقارات أو إدارة العمليات أو إدارة المشاريع. إجادة استخدام أنظمة CRM وMicrosoft Excel. مهارات عالية في التنظيم والمتابعة والتنسيق. القدرة على التعامل مع البيانات وإدارة المحتوى واستخدام أدوات الذكاء الاصطناعي.المهارات المطلوبة: إدارة الوقت وتحديد الأولويات.مهارات التواصل والتنسيق.التدقيق ومراجعة الجودة.إعداد التقارير وتحليل البيانات.العمل تحت ضغط وإدارة عدة مشاريع في وقت واحد.الراتب: 300 دولار شهريا. إذا كانت المتطلبات تناسبك، أرسل سيرتك الذاتية إلى عنوان البريد الإلكتروني التالي: hr@fana.sa

Full Time

Real Estate Project Operations Specialist

Remote - Egypt - Cairo 8 June 2026

Administration

المسمى الوظيفي: أخصائي تشغيل المشاريع العقارية (Real Estate Project Operations Specialist) الهدف الوظيفي: إدارة ومتابعة دورة تجهيز المشاريع العقارية منذ استلام بيانات المشروع من المطور العقاري وحتى جاهزيته للتسويق والبيع، مع ضمان دقة البيانات وجودة المحتوى والتنسيق بين الأقسام المختلفة والالتزام بالمتطلبات التنظيمية والتشغيلية.المهام والمسؤوليات:استلام المشاريع العقارية الجديدة ومراجعة متطلبات التشغيل. جمع وتدقيق واعتماد بيانات ووثائق المشروع بالتنسيق مع المطور العقاري. التنسيق مع فرق التسويق والمبيعات والتصميم والمحتوى لضمان جاهزية المشروع. متابعة المطور العقاري لاستكمال البيانات والموافقات المطلوبة. مراجعة جودة البيانات والمحتوى والمواد التسويقية قبل النشر. متابعة متطلبات الجهات التنظيمية والمنصات الحكومية ذات العلاقة. تحديث وإدارة بيانات المشاريع داخل أنظمة. CRM تجهيز المعلومات والمواد اللازمة لدعم فرق التسويق والمبيعات. المساهمة في تدريب وتغذية مساعد الذكاء الاصطناعي بالبيانات والمحتوى المعتمد. إعداد التقارير الدورية الخاصة بحالة المشاريع ومراحل الإنجاز. متابعة الالتزام بالإجراءات التشغيلية ومعايير الجودة المعتمدة. المؤهلات المطلوبة:بكالوريوس إدارة أعمال، أو تسويق أو تخصص ذي صلة. خبرة من سنتين إلى 5 سنوات في العقارات أو إدارة العمليات أو إدارة المشاريع. إجادة استخدام أنظمة CRM وMicrosoft Excel. مهارات عالية في التنظيم والمتابعة والتنسيق. القدرة على التعامل مع البيانات وإدارة المحتوى واستخدام أدوات الذكاء الاصطناعي.المهارات المطلوبة: إدارة الوقت وتحديد الأولويات.مهارات التواصل والتنسيق.التدقيق ومراجعة الجودة.إعداد التقارير وتحليل البيانات.العمل تحت ضغط وإدارة عدة مشاريع في وقت واحد.الراتب: 300 دولار شهريا. إذا كانت المتطلبات تناسبك، أرسل سيرتك الذاتية إلى عنوان البريد الإلكتروني التالي: hr@fana.sa

Full Time

Real Estate Project Operations Specialist

Remote - Egypt - Cairo 8 June 2026

Administration

المسمى الوظيفي: أخصائي تشغيل المشاريع العقارية (Real Estate Project Operations Specialist) الهدف الوظيفي: إدارة ومتابعة دورة تجهيز المشاريع العقارية منذ استلام بيانات المشروع من المطور العقاري وحتى جاهزيته للتسويق والبيع، مع ضمان دقة البيانات وجودة المحتوى والتنسيق بين الأقسام المختلفة والالتزام بالمتطلبات التنظيمية والتشغيلية.المهام والمسؤوليات:استلام المشاريع العقارية الجديدة ومراجعة متطلبات التشغيل. جمع وتدقيق واعتماد بيانات ووثائق المشروع بالتنسيق مع المطور العقاري. التنسيق مع فرق التسويق والمبيعات والتصميم والمحتوى لضمان جاهزية المشروع. متابعة المطور العقاري لاستكمال البيانات والموافقات المطلوبة. مراجعة جودة البيانات والمحتوى والمواد التسويقية قبل النشر. متابعة متطلبات الجهات التنظيمية والمنصات الحكومية ذات العلاقة. تحديث وإدارة بيانات المشاريع داخل أنظمة. CRM تجهيز المعلومات والمواد اللازمة لدعم فرق التسويق والمبيعات. المساهمة في تدريب وتغذية مساعد الذكاء الاصطناعي بالبيانات والمحتوى المعتمد. إعداد التقارير الدورية الخاصة بحالة المشاريع ومراحل الإنجاز. متابعة الالتزام بالإجراءات التشغيلية ومعايير الجودة المعتمدة. المؤهلات المطلوبة:بكالوريوس إدارة أعمال، أو تسويق أو تخصص ذي صلة. خبرة من سنتين إلى 5 سنوات في العقارات أو إدارة العمليات أو إدارة المشاريع. إجادة استخدام أنظمة CRM وMicrosoft Excel. مهارات عالية في التنظيم والمتابعة والتنسيق. القدرة على التعامل مع البيانات وإدارة المحتوى واستخدام أدوات الذكاء الاصطناعي.المهارات المطلوبة: إدارة الوقت وتحديد الأولويات.مهارات التواصل والتنسيق.التدقيق ومراجعة الجودة.إعداد التقارير وتحليل البيانات.العمل تحت ضغط وإدارة عدة مشاريع في وقت واحد.الراتب: 300 دولار شهريا. إذا كانت المتطلبات تناسبك، أرسل سيرتك الذاتية إلى عنوان البريد الإلكتروني التالي: hr@fana.sa

Bayt

Category Manager - Private Label

On-site - Egypt 14 August 2026

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description ROLE SUMMARY We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! WHAT’S ON YOUR PLATE? <ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.  </li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.  </li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.  </li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc. </li><li>Reviewing and resolving any issues with local suppliers.  </li><li>Assortment:  </li></ul><ul><li>Ensuring cost efficiency across our consumers that meets their needs/wants.  </li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.  </li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.  </li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.  </li></ul><ul><li>Price:  </li></ul><ul><li>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.  </li><li>Collecting market prices and conducting country price audits.  </li></ul><ul><li>Promos:  </li></ul><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.  </li><li>Developing the country promotion calendar.  </li><li>Following up and ensuring effective execution of all activities required for each promotional event.  </li><li>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.  </li></ul> Qualifications WHAT DID WE ORDER? <ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting - Private Label experience is a plus </li><li>You have built teams and led cross-functional projects at scale. </li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. </li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. </li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. </li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools. </li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. </li><li>Language skills: Fluent English and Arabic would be highly advantageous. </li></ul> </div>

<h2 class= "h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> وصف الشركة Talabat جزء من مجموعة Delivery Hero، أول منصة توصيل محلية رائدة في العالم، مهمتنا هي تقديم تجربة مذهلة—سريعة، سهلة، وعند بابك. نحن نعمل في حوالي 65 دولة حول العالم. مقرنا في برلين، ألمانيا. تم إدراج Delivery Hero في بورصة فرانكفورت منذ 2017 وهو جزء من مؤشر MDAX. وصف الوظيفة ملخص الدور نحن نبحث عن مدير فئة للانضمام إلى الفريق ويركز على تعزيز متجرنا للبقالة الخاص “tMart”، وهو أول مفهوم متجر سحابي في المنطقة يوفر توصيل خلال 30 دقيقة للبقالة بأسعار هايبرماركت. الخدمة توسعت بسرعة في الكويت، الإمارات، قطر، الأردن، البحرين، مصر، عمان والعراق! ما المطلوب منك؟ <ul><li>الملكية الكاملة لدور إدارة الفئة من حيث التشكيلات، التسعير، العروض والتوريد.  </li><li>المسؤول عن متابعة الأداء الاقتصادي لقِسم / الفئات المعينة عبر المبيعات، الهامش الإجمالي، الربح والخسارة والتوافق مع استراتيجية الشركة التجارية.  </li><li>ضمان التنفيذ الصحيح للاستراتيجية التجارية والتوجيهات الاستراتيجية، بما في ذلك خطة الفئات واستراتيجية التسعير.  </li><li>تقديم مدخلات إلى تدفقات فريق العمليات، والتجاورات، والأدوات والقوالب، والتركيبات، الخ. </li><li>مراجعة وحل أي مسائل مع الموردين المحليين.  </li><li>التشكيلة:  </li></ul><ul><li>ضمان الكفاءة من حيث التكلفة لتلبية احتياجات المستهلكين.  </li><li>تحديد والحفاظ على التشكيلة المحلية ودمج التشكيلة الأساسية للقسم/الفئات.  </li><li>توفير معلومات للفرق الإقليمية حول المنتجات والكميات اللازمة للاتفاقيات الدولية والإقليمية.  </li><li>اختيار الموردين المحليين، والتفاوض والشراء بما يتماشى مع الاحتياجات المتوقعة الموجهة بمعايير مثل سعر التكلفة، الخصومات، الاسترداد، شروط الدفع، الخصومات، إلخ.  </li></ul><ul><li>السعر:  </li></ul><ul><li>تسعير العناصر وفقًا لإرشادات التسعير والأسعار الموصى بها لسلع PL/المستوردة.  </li><li>جمع أسعار السوق وإجراء عمليات تدقيق الأسعار على مستوى البلد.  </li></ul><ul><li>العروض الترويجية:  </li></ul><ul><li>تحديد منتجات ترويج محلية وتسعير كل عنصر وتقديم معلومات التنبؤ/إعادة الطلب ذات الصلة إلى قسم التوريد.  </li><li>تطوير تقويم الترويج على مستوى البلد.  </li><li>المتابعة وضمان التنفيذ الفعال لجميع الأنشطة المطلوبة لكل حدث ترويجي.  </li><li>تحليل وتقديم مدخلات لفعاليات ترويجية أكثر فاعلية مثل تفضيلات المستهلك، والمنافسين المحليين والاتجاهات.  </li></ul> المؤهلات ماذا طلبنا؟ <ul><li>لديك خبرة لا تقل عن 5+ سنوات في التطوير والإدارة المتقدمين لعدة فئات منتجات، مُكتسبة من العمل لدى بائعي تجزئة كبار (FMCG)، في بيئة دولية - خبرة العلامة الخاصة ميزة إضافية </li><li>بناء فرق وقيادة مشاريع عابرة للوظائف على نطاق واسع. </li><li>أنت شديد الانتباه للتفاصيل، منظم وتعرف كيف تعطي الأولويات -- تعتبر نفسك شخصاً يقدم حلول وليس عوائق يجب حلها. </li><li>مستعد للقيام بأي شيء ضروري لنجاح المشروع، بما في ذلك العمل في أرضية المستودع عندما تكون الموارد قليلة لإتمام توصيل للعميل، أو للرد على مكالمات العملاء. لا وظيفة صغيرة جداً، لا تفصيل صغير لك. </li><li>قادر على التفاعل مع التنفيذيين من المستوى الأعلى وإدارة توقعات عدة أصحاب مصلحة. أنت شخص ننشط بفضل المجهول وتتطلع لتعلّم يومياً في العمل. لديك مهارات تحليلية واتصالات ممتازة، وتحب دوماً أن تكون عملياً مع عدة أدوات. </li><li>لديك مهارات تحليلية واتصالات ممتازة، وتحب دائماً أن تكون عملياً مع عدة أدوات. </li><li>بالإضافة إلى ذلك، لديك مهارات تواصل بين الأشخاص وبين الثقافات قوية. يمكنك إلهام عدة فرق وأصحاب مصلحة للوقوف خلف مهمة. </li><li>مهارات اللغة: الطلاقة في الإنجليزية والعربية ستكون مفيدة للغاية. </li></ul>

Full Time Gulf Talnet

Director of Food and Beverage

On-site - Egypt - Egypt 24 July 2026

Information Technology

<h4>Company description</h4> Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster. <h4>Job description</h4> To ensure that each food and beverage outlet and banquet is managed successfully as an independent profit center. To ensure that each outlet is managed by a management team (outlet manager) who are totally accountable for their profitability. To coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the annual business plan. To monitor all costs and recommend measures to control them. To ensure that the department operational budget is strictly adhered to. To ensure that all the outlets and banquet is managed efficiently according to the established concept statements. To ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the departmental operations manual. To represent the food and beverage department on the hotel's executive committee. <h4>Qualifications</h4> <ul> <li>Minimum three years experience required</li> <li>Managerial skills</li> <li>Communication skills</li> <li>Leadership skills</li> <li>Fluent in English</li> <li>Luxury attitude</li> <li>Egyptian nationality</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English; additional languages are a plus</li> </ul>

<h4>وصف الشركة</h4> انضم إلى فندق عضو في شبكة أكور، التي تجمع مجموعتها أكثر من 45 علامة تجارية، 5,500 فندق، 10,000 مطعم ووجهات نمط الحياة. هنا، نؤمن بك وبما تقدمه إلى الطاولة. هناك العديد من الفرص للتطوير والتقدم. كل إيماءة، وكل ابتسامة، وكل إجراء، يساهم في خلق أثر إيجابي وذي طابع لا يُنسى لعملائنا وزملائنا وللكوكب أيضاً. معاً، نجسد رؤية الضيافة المسؤولة. اغتنم الفرصة لتصبح Heartist® ودع قلبك يقودك في هذا العالم الذي تتسارع فيه الحياة. <h4>وصف الوظيفة</h4> لضمان إدارة كل منفذ للأطعمة والمشروبات وكبارات الولائم بنجاح كمركز ربح مستقل. لضمان أن يتم إدارة كل منفذ بواسطة فريق إداري (مدير المنفذ) يتحمل المسؤولية الكاملة عن ربحيته. للتنسيق من صياغة ميزانية التشغيل السنوية في تحديد العائدات والتكاليف المتوقعة للمنفذ، ومتطلبات المعدات والتجهيزات والأثاث والديكور في إطار إعداد خطة العمل السنوية. لرصد جميع التكاليف وتوصية التدابير للتحكم فيها. لضمان الالتزام الصارم بميزانية القسم التشغيلية. لضمان إدارة جميع المنافذ والولائم بشكل فعال وفقاً لبيانات المفاهيم المعتمدة. لضمان الالتزام بالحد الأدنى لمعايير التشغيل من أجل تحقيق مستوى الخدمة المحدد في دليل عمليات القسم. لتمثيل قسم الأغذية والمشروبات في اللجنة التنفيذية للفندق. <h4>المؤهلات</h4> <ul> <li>خبرة لا تقل عن ثلاث سنوات مطلوبة</li> <li>مهارات إدارية</li> <li>مهارات تواصل</li> <li>مهارات قيادية</li> <li>إتقان اللغة الإنجليزية</li> <li>سلوك فاخر</li> <li>الجنسية المصرية</li> </ul> <h4>معلومات إضافية</h4> <ul> <li>الخبرة ميزة</li> <li>خبرة سابقة في العمل مع أوبرا أو نظام ذي صلة</li> <li>قدرات قوية في التعامل مع الآخرين وحل المشكلات</li> <li>الإتقان في الإنجليزية؛ اللغات الإضافية تعتبر ميزة</li> </ul>

Full Time LinkedIn

Human Resources Manager

On-site - Egypt - Cairo 16 July 2026

Engineering

Job Summary The HR Manager is responsible for leading and managing the Human Resources function across all HR disciplines. The role ensures the effective delivery of HR services, compliance with labor laws and company policies. The HR Manager partners with business leaders to align people strategies with the company’s business objectives while fostering a high-performance culture and continuously improving HR processes and practices. Key Responsibilities Lead the overall Human Resources function and ensure alignment of HR strategies with organizational objectives. Develop, review, and implement HR policies, procedures, and governance frameworks. Oversee HR budgeting and resource planning. Manage annual salary reviews, compensation adjustments, and HR-related organizational changes. Maintain and update the organizational structure and workforce planning. Prepare and communicate HR announcements and organizational communications. Lead HR transformation and continuous improvement initiatives. Ensure compliance with local labor laws, HR regulations, and company policies. Oversee the complete employee lifecycle, including onboarding, probation, transfers, promotions, resignations, offboarding, exit interviews, clearances, and final settlements. Manage payroll administration, including overtime, allowances, deductions, payroll tax, bank transfers, and salary payments. Administer government relations activities, including social insurance, labor office requirements, work permits, GOSI/social insurance forms, medical insurance administration, medical checkups, and retirement processes. Oversee employee records, HRIS administration, employment letters, salary certificates, and document management. Ensure proper handling of employee investigations, disciplinary actions, grievances, and legal employment matters. Coordinate contract renewals, employee benefits administration, and leave management. Lead the performance management cycle, including goal setting, probation reviews, annual performance reviews, and performance improvement initiatives. Develop and implement learning and development strategies, including training needs analysis, internal and external training programs, technical certifications, digital learning initiatives, and vendor management. Drive organizational development initiatives to improve organizational effectiveness and employee capability. Lead employee engagement initiatives, including surveys, recognition programs, employee events, orientation programs, and internal communication. Support succession planning, talent development, and career progression initiatives. Monitor employee engagement metrics and recommend continuous improvement initiatives. Develop and execute recruitment strategies to attract qualified talent. Manage the full recruitment lifecycle, including workforce planning, job descriptions, sourcing, interviewing, selection, offer management, and onboarding. Build and strengthen employer branding initiatives. Manage relationships with recruitment agencies and external consultants. Oversee onboarding, induction, welcome programs, and joining formalities. Supervise internship, graduate trainee, and student programs. Coordinate IT asset requests and onboarding requirements for new employees. Lead, coach, and develop the HR team to ensure high performance and continuous development. Establish HR KPIs and monitor departmental performance. Prepare HR dashboards, reports, and analytics to support business decisions. Partner with senior leadership on workforce planning, organizational effectiveness, and strategic HR initiatives. Promote a culture of collaboration, accountability, diversity, and continuous improvement. Qualifications and Experience Bachelor’s degree in human resources, Business Administration, or a related field. A master’s degree and/or professional HR certification (CIPD, SHRM, PHR, SPHR, etc.) is preferred.10–15 years of progressive HR experience, with at least 5 years in an HR leadership role. Proven experience managing the full spectrum of HR functions, including:HR Management HR Operations Payroll & Government Relations Recruitment & Talent Acquisition Organizational Development Learning & Development Employee Engagement Performance Management Strong knowledge of Egyptian labor law, social insurance, payroll practices, and HR compliance requirements. Experience implementing HR policies, organizational development initiatives, and employee engagement programs. Strong analytical, leadership, communication, and stakeholder management skills. Experience with HRIS and HR reporting systems. Experience within the facilities management, engineering, or services industry is considered an advantage.

Full Time LinkedIn

Quality Control Manager

On-site - Egypt - Cairo 16 July 2026

Hospitality & Tourism

Reporting to: Plant Manager Team: +15 We are seeking a highly skilled Quality Control Manager to oversee all In-Process Control (IPC) activities and ensure strict compliance with food safety standards across our manufacturing lines. This role will manage quality processes for Greek yogurt, fresh juice, pasteurized juice, and central kitchen operations, ensuring that every product meets our quality, safety, and regulatory requirements. The ideal candidate will lead the QC team, implement best practices, and drive continuous improvement in food safety and product consistency. Who are we? Lychee is Egypt’s premier homegrown healthy F&B brand, proudly serving since 2012. With a 5,000 sqm factory housing a Greek yogurt production line, central kitchen, and bakery, we ensure top-quality products for our 30+ branches in premium locations. As part of our growth journey, we are excited to expand into Saudi Arabia, bringing our commitment to healthier food choices to a new market. Our mission is clear and unwavering: to make healthier food choices accessible and sustainable, empowering people to embrace a healthier lifestyle every day. Lychee's offering has evolved across our four ever growing sales channels; branches, online, HORECA & modern trade, boasting our diverse product portfolio. From salads, wraps, warm bowls & natural juices to homemade granola, protein bars and of course our authentic Greek yogurt. What will you be doing? Develop, implement, and maintain quality control and food safety systems in compliance with local and international standards (HACCP, ISO 22000, GMP). Oversee all In-Process Control (IPC) activities during production for Greek yogurt, fresh juice, pasteurized juice, and central kitchen products. Conduct regular inspections, audits, and sampling to ensure product quality at every stage of production. Manage microbiological, chemical, and sensory testing in coordination with the laboratory team. Ensure raw materials, packaging, and finished goods meet quality specifications. Investigate and resolve any non-conformities, customer complaints, or product recalls. Maintain proper documentation for quality reports, test results, and regulatory compliance. Train and mentor QC staff on quality control methods, hygiene practices, and food safety requirements. Collaborate with production, maintenance, and supply chain teams to prevent quality issues. Monitor compliance with sanitation, hygiene, and environmental standards in production areas. Liaise with regulatory authorities and certification bodies during inspections and audits. Drive continuous improvement initiatives to enhance product quality and reduce wastage. What are we looking for? Bachelor's degree in Food Science, Microbiology, Chemistry or any related field Minimum of 12 years of work experience in cost control within FMCG industry Strong knowledge of HACCP, GMP, ISO 22000, and food safety legislation Experience in dairy and juice processing is preferable Proven ability to lead and develop QC Team Strong Analytical skills and attention to detail Strong problem solving and decision making skills Ability to work effectively in a fast-paced and collaborative environment. At Lychee, we recognize and appreciate the unique strengths that each individual brings to our team. We are dedicated to fostering a workplace that values diversity and believes that a variety of perspectives, backgrounds, and experiences make a significant impact on our business success. We embrace and celebrate differences, viewing them as opportunities to enhance innovation, creativity, and overall company growth. We are an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive and contribute their best.

Full Time LinkedIn

Brand, Marketing & Communication Manager

On-site - Egypt - Cairo 14 July 2026

Education & Training

About Innovvette Innovvette for Education is one of Egypt's leading education companies, operating 14 centers across 10 governorates under two brands — STEAMulation Hub and Kidz Ground. Beyond preschool operations, Innovvette delivers enrichment programs and camps, runs a training academy for educators, provides curriculum advisory and consultancy services, publishes educational content, and is building toward a regional franchise model. We are growing, and we are building the brand and marketing engine to support what comes next. The Opportunity We are hiring a Brand, Marketing & Communication Manager to personally own the Innovvette master brand and lead the marketing function across our full portfolio. This is not a purely strategic role, and it is not a purely executional role — it is both. You will be the senior voice of the Innovvette corporate brand, elevating our positioning in the market as a leading regional education company. At the same time, you will lead a small, capable team executing marketing and communications across two program brands, digital channels, and all business lines. You will report to the Commercial & Growth Director and lead a team of two Brand Digital Marketing Coordinators and coordinate the External Media Buyer. What You'll Own Personal ownership and execution of the Innovvette master brand — corporate positioning, thought leadership, executive branding, Linked In presence, corporate communications, group-level PR, and cross-brand messaging Brand strategy and architecture across the Innovvette master brand and the two program brands (STEAMulation Hub and Kidz Ground) Integrated marketing campaigns across all brands and business lines, driving awareness, demand generation, and revenue support Digital marketing strategy and execution — social media, digital advertising, content marketing, SEO, website management, email marketing, and marketing automation Content strategy and production across all brands, including thought leadership, parenting content, brand storytelling, and multimedia Public relations, media relations, and industry thought leadership positioning Innovvette in the Egyptian and regional education sector Media planning and buying oversight, working with the External Media Buyer for optimal media investment Employer branding strategy execution in coordination with our HR Manager Team leadership and development of two Brand Digital Marketing Coordinators Brand and marketing budget management across all brands and channels Marketing performance analytics, brand health tracking, and campaign ROI What We're Looking For10+ years of marketing, brand, or communications experience, with at least 3-5 years in a senior leadership role Significant experience managing multi-brand or multi-product marketing portfolios Strong track record of building brands and driving demand generation in consumer-facing and/or professional services categories Hands-on expertise across digital marketing, content marketing, PR, and integrated campaign development Experience in education, hospitality, healthcare, retail, or similar service-driven environments preferred Proven ability to manage marketing budgets and deliver measurable ROIBachelor's degree in Marketing, Communications, Business Administration, or related field; MBA or master's degree a plus Strong verbal and written communication skills in both English and Arabic Prior experience in education, childcare, or family-facing brands is a plus Demonstrated ability to lead, coach, and develop marketing teams What We Offer Competitive salary aligned with experience Childcare and programs discount Career development opportunities in a growing regional education company A senior leadership role with real ownership — you will personally shape how Innovvette is seen in the market The chance to build something meaningful in a company that impacts thousands of children, families, and educators every year.

Full Time LinkedIn

Quality Control Manager

On-site - Egypt - Cairo 30 June 2026

Hospitality & Tourism

Reporting to: Plant Manager Team: +15 We are seeking a highly skilled Quality Control Manager to oversee all In-Process Control (IPC) activities and ensure strict compliance with food safety standards across our manufacturing lines. This role will manage quality processes for Greek yogurt, fresh juice, pasteurized juice, and central kitchen operations, ensuring that every product meets our quality, safety, and regulatory requirements. The ideal candidate will lead the QC team, implement best practices, and drive continuous improvement in food safety and product consistency. Who are we? Lychee is Egypt’s premier homegrown healthy F&B brand, proudly serving since 2012. With a 5,000 sqm factory housing a Greek yogurt production line, central kitchen, and bakery, we ensure top-quality products for our 30+ branches in premium locations. As part of our growth journey, we are excited to expand into Saudi Arabia, bringing our commitment to healthier food choices to a new market. Our mission is clear and unwavering: to make healthier food choices accessible and sustainable, empowering people to embrace a healthier lifestyle every day. Lychee's offering has evolved across our four ever growing sales channels; branches, online, HORECA & modern trade, boasting our diverse product portfolio. From salads, wraps, warm bowls & natural juices to homemade granola, protein bars and of course our authentic Greek yogurt. What will you be doing? Develop, implement, and maintain quality control and food safety systems in compliance with local and international standards (HACCP, ISO 22000, GMP). Oversee all In-Process Control (IPC) activities during production for Greek yogurt, fresh juice, pasteurized juice, and central kitchen products. Conduct regular inspections, audits, and sampling to ensure product quality at every stage of production. Manage microbiological, chemical, and sensory testing in coordination with the laboratory team. Ensure raw materials, packaging, and finished goods meet quality specifications. Investigate and resolve any non-conformities, customer complaints, or product recalls. Maintain proper documentation for quality reports, test results, and regulatory compliance. Train and mentor QC staff on quality control methods, hygiene practices, and food safety requirements. Collaborate with production, maintenance, and supply chain teams to prevent quality issues. Monitor compliance with sanitation, hygiene, and environmental standards in production areas. Liaise with regulatory authorities and certification bodies during inspections and audits. Drive continuous improvement initiatives to enhance product quality and reduce wastage. What are we looking for? Bachelor's degree in Food Science, Microbiology, Chemistry or any related field Minimum of 12 years of work experience in cost control within FMCG industry Strong knowledge of HACCP, GMP, ISO 22000, and food safety legislation Experience in dairy and juice processing is preferable Proven ability to lead and develop QC Team Strong Analytical skills and attention to detail Strong problem solving and decision making skills Ability to work effectively in a fast-paced and collaborative environment. At Lychee, we recognize and appreciate the unique strengths that each individual brings to our team. We are dedicated to fostering a workplace that values diversity and believes that a variety of perspectives, backgrounds, and experiences make a significant impact on our business success. We embrace and celebrate differences, viewing them as opportunities to enhance innovation, creativity, and overall company growth. We are an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive and contribute their best.

Full Time LinkedIn

Infrastructure Manager

On-site - Egypt - Cairo 22 June 2026

Accounting, Finance & Banking

Geidea Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net To maintain a competitive advantage as we grow, we are currently looking for a new "Infrastructure Manager" Job purpose:The Infrastructure Manager is responsible for designing, implementing, and maintaining the organization's IT infrastructure across on-premises and cloud environments. The role ensures high availability, performance, security, and scalability of systems including cloud platforms, virtualization, operating systems, and directory services. The position requires strong expertise in hybrid cloud infrastructure, system administration, and automation. Responsibilities: Infrastructure Management Design, deploy, and manage hybrid infrastructure environments integrating on‑premises systems with cloud platforms such as AWS and AWS Outposts. Maintain high availability, performance, and scalability of infrastructure platforms. Manage datacenter infrastructure including compute, storage, networking, and virtualization platforms. Cloud & Hybrid Environment Administer and optimize AWS services and AWS Outposts environments. Implement infrastructure best practices including automation, monitoring, and cost optimization. Ensure seamless integration between cloud and on‑prem infrastructure. Virtualization & Platform Management Manage and maintain Nutanix hyperconverged infrastructure environments. Monitor system performance and ensure optimal utilization of resources. Systems Administration Manage Windows and Linux server environments including Ubuntu and RHEL. Administer Active Directory including user management, group policies, authentication, and directory services. High Availability & Clustering Design, configure, and maintain MSCS (Microsoft Cluster Service) clustering environments. Ensure business continuity through proper redundancy, failover, and disaster recovery planning. Automation & Scripting Develop and maintain automation scripts using Shell scripting for system administration tasks. Automate routine infrastructure operations to improve efficiency and reduce manual intervention. Security & Compliance Implement infrastructure security policies and ensure compliance with organizational and regulatory standards. Perform patch management, vulnerability management, and system hardening. Monitoring & Troubleshooting Monitor infrastructure health, performance, and availability. Troubleshoot complex infrastructure issues and implement root cause analysis. Team Leadership & Collaboration Lead and mentor system administrators and infrastructure engineers. Work closely with network, security, and application teams to ensure reliable service delivery. Manage infrastructure projects and coordinate with vendors and stakeholders. Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field.7–10+ years of experience in infrastructure engineering or system administration. Proven experience managing hybrid cloud and on‑premises infrastructure environments. Required Technical Skills Strong expertise in AWS Cloud and AWS Outposts Experience with Nutanix HCI platforms Administration of Active Directory Experience with MSCS Clustering Strong Linux administration (Ubuntu / RHEL) Shell scripting for automation Infrastructure monitoring and troubleshooting Hybrid cloud architecture Preferred Skills AWS certifications (Solutions Architect or Sys Ops Administrator) Experience with infrastructure automation tools Knowledge of disaster recovery and business continuity strategies Experience managing enterprise-scale infrastructure environments Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.

Full Time Gulf Talnet

Credit Manager

On-site - Egypt - Egypt 24 July 2026

Accounting, Finance & Banking

<h4>Company description</h4> Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. <h4>Job description</h4> <h4>Responsibilities</h4> Credit assessment and risk management: <ul> <li>Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</li> <li>Review and approve credit applications, ensuring they meet the hotel’s credit policy.</li> <li>Analyze customer financial history and determine appropriate credit limits for each account.</li> <li>Regularly monitor and assess accounts to identify and mitigate potential credit risks.</li> </ul> Accounts receivable management: <ul> <li>Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</li> <li>Follow up on outstanding accounts and overdue payments to ensure timely resolution.</li> <li>Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</li> <li>Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</li> </ul> Credit policy enforcement: <ul> <li>Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</li> <li>Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</li> <li>Approve or decline requests for extended credit or credit extensions in line with hotel policy.</li> </ul> Collections and dispute resolution: <ul> <li>Lead and manage the collections process, working with customers to ensure timely and full payment.</li> <li>Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</li> <li>Negotiate payment arrangements with clients who may be facing financial difficulties.</li> <li>Work with the legal department or external collections agencies when necessary to recover overdue payments.</li> </ul> Reporting and financial analysis: <ul> <li>Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</li> <li>Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</li> <li>Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</li> </ul> Team leadership and supervision: <ul> <li>Supervise and train the accounts receivable and credit team to ensure efficient operations.</li> <li>Provide guidance on credit management best practices, improving team performance and reducing errors.</li> <li>Foster a collaborative and effective working environment within the credit and finance departments.</li> </ul> Internal and external coordination: <ul> <li>Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</li> <li>Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</li> <li>Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</li> </ul> Compliance and documentation: <ul> <li>Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</li> <li>Maintain accurate records of all credit agreements, transactions, and payment history.</li> <li>Ensure proper filing and documentation of all credit-related documents for auditing purposes.</li> </ul> Additional responsibilities: <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>People & culture</h4> Employee relations <ul> <li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li> <li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li> </ul> Recruitment <ul> <li>Hire new Heartists in conjunction with the People & Culture leader through INES.</li> <li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li> </ul> Employee engagement and communications <ul> <li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li> <li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li> <li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li> </ul> <h4>Learning & talent development & performance management</h4> <ul> <li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li> <li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li> <li>Ensure departments have adequate departmental trainers, and these are well utilised.</li> <li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li> <li>Development of direct reports to give them ongoing feedback and development.</li> <li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li> <li>Performs additional duties as directed by supervisors.</li> <li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li> <li>Is fully conversant with all health and safety, fire and emergency procedures.</li> <li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li> <li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li> <li>Attends meetings and training as required by supervisors.</li> <li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li> <li>Interacts with guests actively soliciting feedback.</li> </ul> <h4>Finance</h4> <ul> <li>The activities and contribution of the role will impact the performance of the hotel.</li> <li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li> <li>Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li> <li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li> <li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li> </ul> This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability. <h4>Qualifications</h4> Abilities/key competencies/skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience. Leading myself <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> Leading others <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> Leading the business <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> Experience/certificates/education <ul> <li>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li> <li>Education: A degree in finance, accounting, business administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li> <li>Skills & attributes: <ul> <li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li> <li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li> <li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li> <li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li> <li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li> <li>Ability to resolve issues related to billing, collections, and disputes effectively.</li> <li>Experience in supervising and guiding a team to meet departmental objectives.</li> </ul> </li> </ul> <h4>Additional information</h4> Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture. Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<h4>وصف الشركة</h4> انضم إلى فندق عضو في شبكة Accor، حيث تضمن مجموعتها أكثر من 45 علامة تجارية، و5,500 فندق، و10,000 مطعم ووجهة أسلوب حياة. هنا، نحن نؤمن بك وبما تجلبه إلى الطاولة. هناك العديد من الفرص للتطوير والتقدم. كل إيماءة، وكل ابتسامة، وكل إجراء، يسهم في خلق تأثير إيجابي ولا ينسى لعملائنا وزملائنا وأيضاً لكوكبنا. معاً، نجسد رؤية الضيافة المسؤولة. اغتنم الفرصة لتصبح Heartist®، ودع قلبك يوجهك في هذا العالم حيث تتسارع وتيرة الحياة. <h4>وصف الوظيفة</h4> <h4>المسؤوليات</h4> تقييم الائتمان وإدارة المخاطر: <ul> <li>تقييم الجدارة الائتمانية للعملاء المحتملين، بما في ذلك العملاء الشركات، ووكلاء السفر، والمجموعات.</li> <li>مراجعة واعتماد طلبات الائتمان، مع التأكد من مطابقتها لسياسة ائتمان الفندق.</li> <li>تحليل التاريخ المالي للعميل وتحديد حدود ائتمانية مناسبة لكل حساب.</li> <li>مراقبة وتقييم الحسابات بانتظام لتحديد وتقليل مخاطر الائتمان المحتملة.</li> </ul> إدارة الحسابات المدينة: <ul> <li>الإشراف على إدارة الحسابات المدينة، والتأكد من إرسال جميع الفواتير في الوقت المناسب وجمع المدفوعات في الموعد المحدد.</li> <li>المتابعة مع الحسابات المتأخرة والمدفوعات المستحقة لضمان الحل بشكل مست timely.</li> <li>إدارة تقارير السنين المتقادمة والعمل بنشاط للحد من الحسابات المتأخرة وتقليل الديون السيئة.</li> <li>التأكد من أن جميع المدفوعات مدونة بشكل صحيح ودقيق في أنظمة الفندق المالية.</li> </ul> إنفاذ سياسة الائتمان: <ul> <li>التأكد من التزام الضيوف والعملاء باستراتيجيات الائتمان، ووكلاء السفر، وأصحاب المصالح الآخرين.</li> <li>مراقبة وتطبيق شروط الائتمان في الفندق، والتأكد من احترام حدود الائتمان وشروط الدفع للعملاء.</li> <li>الموافقة أو رفض طلبات الائتمان الممتد أو التمديدات وفقاً لسياسة الفندق.</li> </ul> الجمع والتحكيم في الخلافات: <ul> <li>قيادة وإدارة عملية التحصيل، والتعاون مع العملاء لضمان الدفع الشامل وفي الوقت المحدد.</li> <li>معالجة وتسوية النزاعات أو القضايا المتعلقة بالفوترة وشروط الائتمان واختلافات الدفع.</li> <li>التفاوض على ترتيبات الدفع مع العملاء الذين قد يواجهون صعوبات مالية.</li> <li>العمل مع القسم القانوني أو وكالات التحصيل الخارجية عند الضرورة لاسترداد المدفوعات المتأخرة.</li> </ul> التقارير والتحليل المالي: <ul> <li>إعداد وتقديم تقارير دورية عن الحسابات المستلمة، وأرصدة التقدم للشيكات، وتقدم التحصيل، ومخاطر الائتمان للإدارة العليا.</li> <li>تقديم توصيات لتحسين التدفق النقدي، وتقليل الحسابات المتأخرة، وتحسين عملية مراقبة الائتمان.</li> <li>المساعدة في إعداد البيانات المالية من خلال التأكد من احتساب جميع المستحقات والإبلاغ بدقة.</li> </ul> القيادة الفريق والإشراف: <ul> <li>الإشراف وتدريب فريق الحسابات المدينة والائتمان لضمان كفاءة التشغيل.</li> <li>تقديم التوجيه حول أفضل ممارسات إدارة الائتمان، وتحسين أداء الفريق وتقليل الأخطاء.</li> <li>تعزيز بيئة عمل تعاونية وفعالة ضمن أقسام الائتمان والمالية.</li> </ul> التنسيق الداخلي والخارجي: <ul> <li>التنسيق مع أقسام المبيعات، والاحتجاز، والمكتب الأمامي لضمان فواتير دقيقة ومعالجة الدفع في الوقت المناسب.</li> <li>العمل عن كثب مع قسم المالية لضمان إدارة التدفق النقدي والالتزام بالميزانيات.</li> <li>التواصل الفعّال مع العملاء، والفرق الداخلية، وأصحاب المصلحة الآخرين لمعالجة قضايا الائتمان.</li> </ul> الامتثال والتوثيق: <ul> <li>التأكد من الامتثال لجميع الأنظمة المعمول بها والمعايير الصناعية والسياسات الداخلية المتعلقة بإدارة الائتمان.</li> <li>الحفاظ على سجلات دقيقة لجميع اتفاقيات الائتمان، والمعاملات، وتاريخ الدفع.</li> <li>التأكد من الملفات والتوثيق الصحيح لجميع المستندات المتعلقة بالائتمان لأغراض التدقيق.</li> </ul> مسؤوليات إضافية: <ul> <li>أداء أي واجبات أو مسؤوليات أخرى يكلف بها الإدارة لدعم تشغيل القسم بفعالية وتحقيق أهداف الملكية الأوسع.</li> </ul> <h4>الأشخاص والثقافة</h4> علاقات الموظفين <ul> <li>تعزيز بيئة عمل إيجابية ومنظمة تشجع التشغيل الناجح للأعمال، بالاعتماد على العمليات اللازمة للتعامل مع التنظيمات والانضباط والإجراءات والقضايا المتعلقة بسوق العمل.</li> <li>العمل جنباً إلى جنب مع قائد الأشخاص والثقافة للتحقيق والتوثيق واتخاذ الإجراءات التصحيحية فوراً وبفعالية لتحقيق الأهداف المشتركة للأعمال والـ Heartist.</li> </ul> التوظيف <ul> <li>تعيين موظفي Heartists جدد بالتعاون مع قائد الأشخاص والثقافة عبر INES.</li> <li>استخدام أدلة المقابلة ومقياس المواهب للحصول على معلومات إضافية عن أي مرشح محتمل.</li> </ul> المشاركة والاتصالات مع الموظفين <ul> <li>السعي لزيادة مشاركة Heartist من خلال تعزيز بيئة عمل إيجابية حيث يكون كل Heartist مطلعاً ومبادرًا بشأن أهداف العمل الشاملة. ضمان تقديم معلومات العمل والشركاء باستمرار بشفافية حتى يفهم كل Heartist كيف يساهم في نجاح الشركة. وهذا يشمل العمل على استبيان مشاركة الموظفين (EES) وتدقيق الأشخاص والثقافة. التأكد من أن أبطال EES للخطط الإجرائية للفندق/القسم من أجل زيادة مشاركة Heartist وتحسين درجات EES عامًا بعد عام.</li> <li>تمثيل المنظمة كـسفير نموذجي لثقافة خدمة Heartist Accor All Inclusive.</li> <li>يجب متابعة معدل دوران العمل واتخاذ إجراءات استباقية فيما يخص الاتجاهات والاقتراحات إلى قائد People & Culture وكذلك مدير الفندق/المدير العام.</li> </ul> <h4>التعلم وتطوير المواهب وإدارة الأداء</h4> <ul> <li>التأكد من إجراء عملية مراجعة المواهب نصف السنوية والحفظ اللازم للوثائق بالمعيار المطلوب.</li> <li>تسهيل دورة إدارة الأداء من مراجعات فتره التجربة، ومراجعات الأداء السنوية، وخطط التطوير، وكذلك التدريب أثناء العمل.</li> <li>التأكد من أن لدى الأقسام مدربين قسميين كافيين ويتم استخدامهم بشكل جيد.</li> <li>لكل مناصب الإشراف وجود برنامج تطوير شفاف بالتعاون مع قادة المواهب والثقافة إضافة إلى التعلم والتطوير.</li> <li>تطوير التقارير المباشرة لتقديم تغذية راجعة وتطوير مستمر.</li> <li>يساهم في رفع الروح المعنوية وروح الفريق في الفندق من خلال الحفاظ على علاقات فعالة مع الزملاء.</li> <li>أداء واجبات إضافية كما يوجهه المشرفون.</li> <li>تقديم اقتراحات وتوصيات مناسبة للمشرفين لتحسين عام في الفندق.</li> <li>التعرف الكامل على جميع إجراءات الصحة والسلامة والإنذار والطوارئ.</li> <li>الحفاظ على مستوى عالٍ من النظافة الشخصية والملبس والزي ولغة الجسد.</li> <li>يكون مهذباً ومحترفاً في أي موقف تمثل فيه صورة الفندق أو تنظيمه.</li> <li>حضور الاجتماعات والتدريبات حسب الحاجة من قبل المشرفين.</li> <li>ضمان إجراء جميع الأنشطة بصدق وأخلاق وضمن نطاق القوانين المحلية.</li> <li>يتفاعل مع النزلاء بنشاط لاستطلاع آرائهم.</li> </ul> <h4>المالية</h4> <ul> <li>أنشطة ومساهمة الدور ستؤثر في أداء الفندق.</li> <li>القيام نيابة عن الشركة بالعمل من خلال المواقف المعقدة وتقليل المخاطر، وتفسير وتنفيذ سياسات الشركة وتشريعات العمل حسب الاقتضاء.</li> <li>ممارسة الحكم الصائب والنزاهة في جميع الأوقات لضمان سرية المعلومات المحمية.</li> <li>أن تكون كفؤاً مالياً في وضع الميزانية والتنبؤ بما في ذلك التعليقات المصاحبة للمستندات/الاجتماعات.</li> <li>إظهار وعي كامل بميزانية القسم/قائمة الأرباح والخسائر والعمل نحو تحقيقها من خلال تقليل النفقات وزيادة الإيرادات من الغرف.</li> </ul> يتطلب هذا الدور تفكيراً استراتيجياً، وقيادة قوية، والتركيز على تقديم تجارب استثنائية للضيوف مع تحقيق الإيرادات والربحية. <h4>المؤهلات</h4> القدرات/الكفاءات الأساسية/المهارات إلى جانب هذه الكفاءات الأساسية، سيكون من المطلوب من شاغل الوظيفة إظهار مبادئ ثقافة خدمة Heartist بالشركة لتكون فعالة ومتنبهة وتقدم تجربة رائعة. قيادة الذات <ul> <li>التوجه الإيجابي</li> <li>اتخاذ القرارات التشغيلية</li> <li>تطوير الذات والإدارة</li> </ul> قيادة الآخرين <ul> <li>تطوير فريق مفعّل</li> <li>قيادة فريق مشارك ومتعدد الثقافات</li> <li>التواصل</li> </ul> قيادة الأعمال <ul> <li>الترويج لشغف النزلاء</li> <li>التخطيط والتحليل التجاري</li> <li>تحسين الأعمال والتغيير</li> </ul> الخبرة/الشهادات/التعليم <ul> <li>الخبرة: ما لا يقل عن 3-5 سنوات من الخبرة في إدارة الائتمان، ويفضل في صناعة الضيافة.</li> <li>التعليم: درجة في المالية أو المحاسبة أو إدارة الأعمال أو مجال ذي صلة. شهادة في إدارة الائتمان أو المالية (مثلاً Certified Credit Executive - CCE) تعتبر ميزة.</li> <li>المهارات والسمات: <ul> <li>إتقان برامج المحاسبة وأنظمة إدارة الممتلكات (مثل Opera، SAP، أو منصات مماثلة).</li> <li>مهارات متقدمة في Microsoft Excel لتحليل البيانات والتقارير والمتابعة المالية.</li> <li>القدرة على تحليل البيانات المالية وتقييم مخاطر الائتمان واتخاذ قرارات مدروسة.</li> <li>مهارات تفاوض قوية لحل مشكلات الدفع، أو تمديد شروط الائتمان، أو تسوية النزاعات.</li> <li>القدرة على إدارة السجلات المالية وضمان الدقة في جميع الأنشطة المتعلقة بالائتمان.</li> <li>القدرة على حل المسائل المتعلقة بالفوترة والتحصيل والنزاعات بشكل فعال.</li> <li>الخبرة في الإشراف وتوجيه فريق لتحقيق أهداف القسم.</li> </ul> </li> </ul> <h4>معلومات إضافية</h4> فريقك وبيئة العمل: في جملتين إلى ثلاث جمل، قدِّم الفريق أو بيئة الفندق أو المكتب بطريقة تعكس الثقافة. التزامنا بالتنوع والشمول: نحن شركة شاملة وطموحنا جذب وتوظيف وترقية مواهب متنوعة.

Bayt

Training Manager

On-site - Egypt 28 June 2026

Manufacturing & Production

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Training & Quality Manager  is responsible for successfully onboarding, skill, and training the hotel team through well designed and operationally viable blended learning solutions and ensure that every corporate training initiative has been successfully implemented and each hotel employee is to developed in both skills and competencies to deliver a consistent beautiful performance that creates a signature differentiation for our brand in the luxury hotel segment, includes ensuring optimal communication between management, all administrative and operational departments. Quality assurance and enhancement according to Kempinski standards and hotel-specific standards. <ul><li>Analyse training needs and training effectiveness.</li><li>Plan, design and deliver training programmes.</li><li>Devise a training marketing strategy, which is evident both at the back of house and reflected in campaigns or initiatives to address training topics/themes accordingly.</li><li>Establish and foster relationships and partnerships with external suppliers, training providers, and legal and safety entities.</li><li>Establish a training network according to Kempinski standards, including spending time in operations to foster this network.</li><li>Coach and train managers and Departmental Trainers to improve departmental performance.</li><li>Organise and supervise Kempinski DNA and brand immersion activities.</li><li>Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered.</li><li>Train and develop Training team members.</li><li>Identify potential training talent and propose &amp; foster Master Trainer candidates.</li><li>In absence of a Training Coordinator, ensure that the responsibilities are fulfilled.</li><li>Lead by example and promote Kempinski’s core values.</li><li>Promote and implement Kempinski Corporate Training policies and procedures.</li></ul>Quality Management: <ul><li>Daily processing of guest feedback on GSS, Review Pro, care/Compliment entries and direct correspondence in cooperation with all administrative and operational departments, including resubmission and ongoing guest correspondence.</li><li>Implementation of individual quality measurements and guest surveys.</li><li> Send daily updates about the current status of quality ranking on all channels internally.</li><li> Analysis of the causes of guest dissatisfaction in cooperation with the responsible department managers.</li><li> Implementation of improvement processes in cooperation with the responsible department managers.</li><li> Implementation and sustainable continuation of Lobster Ops in cooperation with the training department.</li><li>Establishment and maintenance of a sustainable quality management system, including statistical analysis and analysis with solutions.</li><li>Implementation of a regular quality meeting structure with the creation, implementation and adherence to quality action plans.</li><li> Creation and communication of a monthly quality snapshot for the 5th of a month - based on the measured results of: - GSS and Review Pro Feedback MTD &amp; YTD, Care statistics, naming the top 3 weaknesses at the hotel level including measures, taking into account positive feedback on employees, communication and DNA stories.</li><li> Significant promotion of the Care &amp; Compliment culture, exhorting deviations with the support of the Executive Committee where necessary.</li><li>Participation in internal meetings, referring to the quality management.</li><li>Accompanying and implementing all Kempinski Guest Experience initiatives.</li><li> Form control of the local policy &amp; procedure structure as well as regular update management.</li><li>Control the implementation of all Kempinski Policies, Procedures &amp; Standards with feedback to the Executive Committee.</li><li> Creation of a guest intelligence program and control of execution.</li><li> Daily hotel inspection to check quality standards in Front of House and Back of House areas.</li><li> Regular quality checks in cooperation with Lobster Ops.</li><li> Best practice exchange with other Kempinski hotels.</li><li> Active participation in HOD and Direct Line Meeting.</li></ul> </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> The Training & Quality Manager  is responsible for successfully onboarding, skill, and training the hotel team through well designed and operationally viable blended learning solutions and ensure that every corporate training initiative has been successfully implemented and each hotel employee is to developed in both skills and competencies to deliver a consistent beautiful performance that creates a signature differentiation for our brand in the luxury hotel segment, includes ensuring optimal communication between management, all administrative and operational departments. Quality assurance and enhancement according to Kempinski standards and hotel-specific standards. <ul><li>Analyse training needs and training effectiveness.</li><li>Plan, design and deliver training programmes.</li><li>Devise a training marketing strategy, which is evident both at the back of house and reflected in campaigns or initiatives to address training topics/themes accordingly.</li><li>Establish and foster relationships and partnerships with external suppliers, training providers, and legal and safety entities.</li><li>Establish a training network according to Kempinski standards, including spending time in operations to foster this network.</li><li>Coach and train managers and Departmental Trainers to improve departmental performance.</li><li>Organise and supervise Kempinski DNA and brand immersion activities.</li><li>Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered.</li><li>Train and develop Training team members.</li><li>Identify potential training talent and propose &amp; foster Master Trainer candidates.</li><li>In absence of a Training Coordinator, ensure that the responsibilities are fulfilled.</li><li>Lead by example and promote Kempinski’s core values.</li><li>Promote and implement Kempinski Corporate Training policies and procedures.</li></ul>Quality Management: <ul><li>Daily processing of guest feedback on GSS, Review Pro, care/Compliment entries and direct correspondence in cooperation with all administrative and operational departments, including resubmission and ongoing guest correspondence.</li><li>Implementation of individual quality measurements and guest surveys.</li><li> Send daily updates about the current status of quality ranking on all channels internally.</li><li> Analysis of the causes of guest dissatisfaction in cooperation with the responsible department managers.</li><li> Implementation of improvement processes in cooperation with the responsible department managers.</li><li> Implementation and sustainable continuation of Lobster Ops in cooperation with the training department.</li><li>Establishment and maintenance of a sustainable quality management system, including statistical analysis and analysis with solutions.</li><li>Implementation of a regular quality meeting structure with the creation, implementation and adherence to quality action plans.</li><li> Creation and communication of a monthly quality snapshot for the 5th of a month - based on the measured results of: - GSS and Review Pro Feedback MTD &amp; YTD, Care statistics, naming the top 3 weaknesses at the hotel level including measures, taking into account positive feedback on employees, communication and DNA stories.</li><li> Significant promotion of the Care &amp; Compliment culture, exhorting deviations with the support of the Executive Committee where necessary.</li><li>Participation in internal meetings, referring to the quality management.</li><li>Accompanying and implementing all Kempinski Guest Experience initiatives.</li><li> Form control of the local policy &amp; procedure structure as well as regular update management.</li><li>Control the implementation of all Kempinski Policies, Procedures &amp; Standards with feedback to the Executive Committee.</li><li> Creation of a guest intelligence program and control of execution.</li><li> Daily hotel inspection to check quality standards in Front of House and Back of House areas.</li><li> Regular quality checks in cooperation with Lobster Ops.</li><li> Best practice exchange with other Kempinski hotels.</li><li> Active participation in HOD and Direct Line Meeting.</li></ul> </div>

Full Time LinkedIn

Office Manager

On-site - Egypt - Al Fayyum 11 August 2026

Engineering

About Korra Energi Korra Energi is a leading Egyptian company with over 25 years of experience specializing in energy efficiency solutions and construction services. Our team of over 3,000 professionals has established us as market leaders across diverse sectors, including Sustainable Green Energy, Construction, Energy Systems – encompassing aftersales and facility management services – and Utilities. As part of our continued growth, we are seeking a highly experienced Technical Office Manager – Site to lead all technical office functions on-site and ensure seamless coordination between design, procurement, and execution teams. Guided by our ultimate goal of “إعمار الأرض” – fostering "Growth & Prosperity", we are committed to delivering value and building a better, greener future. Key Responsibilities Lead and manage the Technical Office team on-site, ensuring efficient workflow and task allocation. Review all project documents (drawings, BOQs, specifications, contracts) and ensure proper implementation. Oversee preparation and submission of shop drawings, RFIs, method statements, and material submittals. Ensure timely approvals from consultants and alignment with project requirements. Coordinate closely with site, procurement, and planning teams to resolve technical issues. Lead multi-disciplinary coordination between Civil, Architectural, and MEP teams to avoid conflicts. Monitor technical submission logs and ensure alignment with project schedule and milestones. Review quantities, variation orders, and support cost control processes. Propose value engineering solutions to optimize cost and improve efficiency. Ensure preparation and submission of as-built drawings and handover documentation. Attend technical meetings with consultants, clients, and project stakeholders. Qualifications Bachelor’s degree in Engineering (Civil, Architectural, or relevant discipline).10+ years of experience in technical office roles within construction or contracting companies. Proven experience in managing Technical Office operations on-site. Strong knowledge of shop drawings, coordination drawings, and construction documentation. Experience in multi-disciplinary coordination (Civil, Arch, MEP). Proficiency in Auto CAD and MS Office (Revit is a plus). Strong leadership, communication, and problem-solving skills. Ability to manage multiple priorities and work under pressure. Very good command of English. Why Join Korra Energi? At Korra Energi, you will discover a distinctive culture and value system that sets us apart. You will become part of a team at the forefront of construction and energy efficiency solutions. We offer a dynamic work environment, opportunities for professional growth, and exposure to cutting-edge equipment and methodologies. As a company with a long-term vision, guided by strong governance and a focus on operational excellence, we are collectively building a better future.

Contract LinkedIn

Account Manager

On-site - Egypt - Cairo 10 August 2026

Information Technology

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction. What’s On Your Plate Partner Relationship Management: Build and maintain strong, long-term relationships with existing restaurant and vendor partners. Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. Serve as a trusted advisor, providing partners with insights that support their business growth on the platform. Data-Driven Consulting Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. Share actionable recommendations based on performance metrics to drive revenue and efficiency. Conduct regular business reviews to align on results, opportunities, and growth plans. Account Growth & Optimization Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance. Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. Recommend and coordinate marketing campaigns and promotional offers to drive order volume. Cross-Functional Collaboration Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts. Contract Management & Compliance Negotiate and renew commercial agreements to ensure a fair and strategic partnership. Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability. Qualifications Bachelor's degree in Business, Marketing, or a related field.2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. Excellent communication, negotiation, and interpersonal skills. Customer-first mindset with a strong focus on delivering value to partners. Residency in Alexandria is a must Self-starter with the ability to work independently in a fast-paced environment.

Full Time LinkedIn

Corporate Sales Manager

On-site - Egypt - Cairo 6 August 2026

Accounting, Finance & Banking

MNT Halan is seeking an experienced and results-driven Corporate Sales Manager to drive the growth of its ROSCA (Game'eya) product across corporate clients in Greater Cairo and Giza. This is a mid-to-senior level position requiring a minimum of 5 years of relevant corporate sales experience. The ideal candidate will have a strong background in selling retail financial products—or similar financial solutions—to corporate clients, particularly SMEs and mid-sized companies The successful candidate will be responsible for developing new corporate partnerships, managing the full sales cycle, and expanding the corporate customer portfolio. As the business grows, the role will evolve to include leading and managing a team of Sales Officers. Key Responsibilities Promote and sell MNT Halan's ROSCA (Game'eya) product to corporate clients across Greater Cairo and Giza. Identify, approach, and acquire new corporate customers, with a focus on SMEs and mid-sized organizations. Build and maintain strong relationships with HR departments, administration teams, and key decision-makers. Conduct client meetings, product presentations, demonstrations, and seminars to introduce the ROSCA product. Negotiate and close corporate partnership agreements while achieving assigned sales targets. Develop and manage a strong pipeline of prospective corporate clients. Collaborate closely with Product Management, Credit, Operations, and Technology teams to ensure a seamless customer experience. Prepare regular sales reports, forecasts, and performance updates for senior management. Manage and coach a team of Sales Officers responsible for maintaining existing corporate accounts as the business expands. Represent MNT Halan professionally and strengthen the company's presence within the corporate market. Qualifications Bachelor's degree in Business Administration, Commerce, Finance, Marketing, or a related field. Minimum 5 years of experience in corporate sales within banking, financial services, fintech, or related industries. Proven experience selling retail finance products or similar financial solutions to corporate clients. Strong understanding of retail banking products and financial services. Knowledge of ROSCA (Game'eya) products or similar savings and lending solutions is highly preferred. Previous fintech experience is considered a strong advantage. Demonstrated success in building and managing a portfolio of corporate accounts. Experience engaging with senior executives, HR departments, and corporate decision-makers. Excellent presentation, negotiation, communication, and relationship management skills. Strong analytical and financial acumen. Ability to work effectively in a cross-functional and collaborative environment. Strong leadership skills with the ability to manage and develop a sales team. Preferred Skills Corporate sales and business development. B2B relationship management. Retail banking and consumer finance knowledge. Fintech industry exposure. Presentation and public speaking skills. Sales pipeline management. Negotiation and closing techniques. Strategic account management. Team leadership and coaching. Work Location Office: Mohandessin Coverage Area: Greater Cairo & Giza Work Type: Primarily Field-Based

Contract LinkedIn

Account Manager

On-site - Egypt - Cairo 20 July 2026

Information Technology

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction. What’s On Your Plate Partner Relationship Management: Build and maintain strong, long-term relationships with existing restaurant and vendor partners. Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. Serve as a trusted advisor, providing partners with insights that support their business growth on the platform. Data-Driven Consulting Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. Share actionable recommendations based on performance metrics to drive revenue and efficiency. Conduct regular business reviews to align on results, opportunities, and growth plans. Account Growth & Optimization Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance. Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. Recommend and coordinate marketing campaigns and promotional offers to drive order volume. Cross-Functional Collaboration Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts. Contract Management & Compliance Negotiate and renew commercial agreements to ensure a fair and strategic partnership. Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability. Qualifications Bachelor's degree in Business, Marketing, or a related field.2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. Excellent communication, negotiation, and interpersonal skills. Customer-first mindset with a strong focus on delivering value to partners. Residency in Alexandria is a must Self-starter with the ability to work independently in a fast-paced environment.

Bayt

Account Manager

On-site - Egypt 11 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are looking for an experienced Account Manager to serve as the key link between clients and internal teams, ensuring the successful delivery of projects from brief to execution. The ideal candidate will have a strong background in client servicing, project coordination, and business development, with the ability to manage multiple stakeholders and drive long-term client relationships. Key Responsibilities * Manage and grow a portfolio of client accounts across different industries and sectors. * Act as the primary point of contact, building strong client relationships and ensuring high levels of satisfaction. * Lead client briefing sessions and translate business objectives into clear and actionable internal briefs. * Identify opportunities for account growth through upselling and cross-selling. * Support business development initiatives, including lead generation, prospect qualification, and pitch preparation. * Coordinate closely with creative, operations, production, and finance teams to ensure seamless project execution. * Develop and manage project timelines, action plans, and deliverables while ensuring deadlines are met. * Oversee quotations, approvals, and project documentation throughout the project lifecycle. * Attend events, activations, and project executions when required to ensure successful delivery. * Present creative concepts, proposals, and project updates to clients with confidence and professionalism. * Stay informed about industry trends, market developments, and competitor activities to provide valuable client insights. • Competitive salary package. • Medical & Social Insurance. • Career growth opportunities. • Professional development and learning opportunities. • Dynamic and collaborative work environment. ? Interested candidates are invited to submit their CV. * 5+ years of experience in Account Management, Client Services, or a related role. * Previous experience within a BTL, experiential, events, marketing, or creative agency environment is required. * Proven experience managing multiple stakeholders and high-profile client accounts. * Strong understanding of project management processes from briefing through execution. * Excellent communication, presentation, and relationship-building skills. * Strong commercial awareness with experience handling budgets, quotations, and client negotiations. * Highly organized with the ability to manage multiple projects simultaneously under tight deadlines. * Proficiency in Microsoft Office, particularly PowerPoint, Excel, and Word. * Fluent in both Arabic and English. Preferred Qualifications * Experience working with multinational clients and regional accounts. * Exposure to business development, pitching, and proposal preparation. * Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. Personal Attributes * Proactive and solutions-oriented mindset. * Strong sense of ownership and accountability. * Excellent problem-solving and decision-making abilities. * Ability to remain composed and effective in fast-paced environments. * Collaborative team player with strong interpersonal skills </div>

Bayt

Senior Account Manager

On-site - Egypt 6 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are looking for an experienced Account Manager to serve as the key link between clients and internal teams, ensuring the successful delivery of projects from brief to execution. The ideal candidate will have a strong background in client servicing, project coordination, and business development, with the ability to manage multiple stakeholders and drive long-term client relationships. Key Responsibilities * Manage and grow a portfolio of client accounts across different industries and sectors. * Act as the primary point of contact, building strong client relationships and ensuring high levels of satisfaction. * Lead client briefing sessions and translate business objectives into clear and actionable internal briefs. * Identify opportunities for account growth through upselling and cross-selling. * Support business development initiatives, including lead generation, prospect qualification, and pitch preparation. * Coordinate closely with creative, operations, production, and finance teams to ensure seamless project execution. * Develop and manage project timelines, action plans, and deliverables while ensuring deadlines are met. * Oversee quotations, approvals, and project documentation throughout the project lifecycle. * Attend events, activations, and project executions when required to ensure successful delivery. * Present creative concepts, proposals, and project updates to clients with confidence and professionalism. * Stay informed about industry trends, market developments, and competitor activities to provide valuable client insights. • Competitive salary package. • Medical & Social Insurance. • Career growth opportunities. • Professional development and learning opportunities. • Dynamic and collaborative work environment. ? Interested candidates are invited to submit their CV. * 5+ years of experience in Account Management, Client Services, or a related role. * Previous experience within a BTL, experiential, events, marketing, or creative agency environment is required. * Proven experience managing multiple stakeholders and high-profile client accounts. * Strong understanding of project management processes from briefing through execution. * Excellent communication, presentation, and relationship-building skills. * Strong commercial awareness with experience handling budgets, quotations, and client negotiations. * Highly organized with the ability to manage multiple projects simultaneously under tight deadlines. * Proficiency in Microsoft Office, particularly PowerPoint, Excel, and Word. * Fluent in both Arabic and English. Preferred Qualifications * Experience working with multinational clients and regional accounts. * Exposure to business development, pitching, and proposal preparation. * Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. Personal Attributes * Proactive and solutions-oriented mindset. * Strong sense of ownership and accountability. * Excellent problem-solving and decision-making abilities. * Ability to remain composed and effective in fast-paced environments. * Collaborative team player with strong interpersonal skills </div>

Operation Manager Jobs in Egypt

Call Center Manager

Customer Care Manager

Real Estate Project Operations Specialist

Real Estate Project Operations Specialist

Real Estate Project Operations Specialist

Category Manager - Private Label

Director of Food and Beverage

Human Resources Manager

Quality Control Manager

Brand, Marketing & Communication Manager

Quality Control Manager

Infrastructure Manager

Credit Manager

Training Manager

Office Manager

Account Manager

Corporate Sales Manager

Account Manager

Account Manager

Senior Account Manager

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