Operation Manager Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p><p>Job Description The Rooms Division Manager at Movenpick Waterpark Resort &amp; Spa Soma Bay is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.</p><p>Key Responsibilities:</p><ul><li>Leadership and Team Management: Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement. Recruit, train, and develop staff to ensure high levels of performance and engagement. Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.</li><li>Operational Excellence: Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning. Develop and implement standard operating procedures to ensure consistency and quality in guest service. Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.</li><li>Guest Experience Management: Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively. Implement guest service standards and continuously monitor guest feedback to drive improvements. Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.</li><li>Financial Performance: Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability. Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency. Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.</li><li>Quality Assurance and Compliance: Ensure compliance with all health, safety, and security standards, as well as company policies and procedures. Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance. Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li><li>Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.</li><li>Strong leadership, management, and interpersonal skills.</li><li>Excellent communication and problem-solving abilities.</li><li>Proficiency in hotel management software and Microsoft Office Suite.</li><li>Ability to work flexible hours</li><li>Good communication and customer contact skills</li><li>Service oriented with an eye for details</li><li>Ability to work effectively and contribute in a team</li><li>Self-motivated and energetic</li><li>Well-presented and professionally groomed at all times</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Associate Manager - Campaign | MAF Retail | Retail Corporate Egypt<br><strong>ROLE SUMMARY</strong><br>The Associate Manager - Campaign will serve as the execution backbone of the Campaign Management team, working closely with the Director – Digital Marketing. The role holder will be responsible for ensuring that all campaigns are executed seamlessly, on time, and in full.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Own the day-to-day execution of campaigns across digital and physical channels, ensuring all workstreams progress against agreed timelines and deliverables.</li><li>Coordinate with internal teams - retail operations, e-commerce, CRM, performance marketing, creative - and external agencies to ensure seamless campaign delivery.</li><li>Track and follow up on campaign deliverables, flagging delays or blockers to the cross functional teams proactively.</li><li>Ensure all campaign assets (creatives, copies, push notifications, WhatsApp, SMS, email) are reviewed, approved, and deployed on schedule.</li><li>Support the setup and QA of campaign mechanics across channels — including app banners, landing pages, and digital activations.</li><li>Build and maintain detailed campaign workback schedules, tracking all dependencies from brief to post-launch analysis.</li><li>Maintain the live campaign tracker covering status, ownership, timelines, and deliverables across all active campaigns.</li><li>Identify execution risks early and escalate to the management with proposed solutions.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor's degree in Marketing, Business Administration, or a related field.</li><li>3+ years of experience in a marketing, campaign coordination, or project management role.</li><li>Prior exposure to retail, e-commerce, QSR, or FMCG marketing environments preferred.</li><li>Hands-on experience coordinating campaigns across multiple stakeholders and channels.</li><li>Exceptional organisational skills - able to manage multiple campaigns and workstreams simultaneously without losing detail.</li><li>Strong cross-functional coordination and stakeholder management abilities.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li> <li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li> <li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li> <li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li> <li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li> <li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li> <li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li> <li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li> <li>Ensure staff attendance and document any late or absent employees</li> <li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li> <li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li> <li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li> <li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li> <li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li> <li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li> <li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li> <li>Provide performance feedback and handle disciplinary matters according to hotel standards</li> <li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li> <li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li> <li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li> <li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li> <li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li> <li>Assist guests with reports of lost or stolen articles following hotel policy</li> <li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li> <li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li> <li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li> <li>Review credit check reports and follow up on accounts beyond approved credit limits</li> <li>Coordinate delivery of in-room amenities to ensure timely service</li> <li>Review late checkout requests and communicate approvals to Housekeeping</li> <li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li> <li>Complete nightly rate checks and maintain awareness of discrepant rooms</li> <li>Conduct monthly departmental meetings and attend designated organizational meetings</li> <li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li> <li>Conduct performance reviews in a timely manner</li> <li>Foster a cooperative working climate that maximizes productivity and colleague morale</li> <li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li> <li>Document pertinent information in department logs and complete all closing duties</li> <li>Perform additional duties as assigned by management</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree, preferably in hospitality management or related field</li> <li>Minimum two years of leadership experience in concierge or front office operations in a luxury hotel environment</li> <li>Certification in an alcohol awareness program (TABC)</li> <li>Food handling certification</li> <li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li> <li>Fluency in English, both verbal and written</li> <li>Proficiency in basic arithmetic and financial calculations</li> <li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li> <li>Demonstrated ability to suggestively sell services and amenities</li> <li>Strong guest relations training background and experience</li> <li>Exceptional leadership and team management skills</li> <li>Advanced problem-solving and conflict resolution abilities</li> <li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li> <li>Excellent communication and interpersonal skills</li> <li>Strong organizational and time management abilities</li> <li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li> <li>Demonstrated crisis management and decision-making capabilities under pressure</li> <li>Cultural awareness and sensitivity in a diverse, international environment</li> <li>Meticulous attention to detail in documentation and record-keeping</li> <li>Ability to train, mentor, and develop team members effectively</li> <li>Strong analytical skills with the ability to interpret data and trends</li> <li>Resilience and adaptability in a fast-paced hospitality environment</li> </ul></p><p></p>

Management:To Strategize, develop and implement Data Protection Controls in coordination with stakeholders across the Organization globally. To ensure compliance of the Organization with the defined policy & framework with a data driven approach<br>Execution To ensure that the protection operations are executed effectively in a timely manner and with required quality Assists in the development and implementation of Data Protection strategic initiatives. Leads all Data protection related tasks with effective monitoring and protection of information security assets.<br>Manager – Data Protection has overall responsibility to coordinate and support the Head of Data Privacy and Protection to achieve organization’s Protection strategy and goals.<br>He/she is a T-Shaped expert with proven skills in most core capability areas of Data Protection and security: Policy, Governance, Protection Strategy & Program Management. Performance evaluation of the role will be based on the positive impact on the bank in terms of Data protection posture enhancement rather than the effort put in place.

Review and monitor Schedule and budget of MEP works and its integration within overall business plan, close monitoring of Planned values during project life cycle. Closely coordinate with technical team to assure the completion of MEP works in the relevant deadline. Identify non-compliances and seek resolution or escalate the issue. Closely coordinate with the procurement team any required materials to be delivered. Manage the timely completion of construction deliverables in accordance with handing over dates and assure the quality of the deliverables as per the scope. Evaluate the variations and adjustments to client scope, review and assess the impacts. Follow established budgets, cost plans, and report any variances to project controls team. Follow progress updates and communicates them regularly to the operations manager.<br>Knowledge, Skills and Experience:• Bachelor's degree in electrical or mechanical engineering.• Minimum 10 years of experience in Facility management.• Proficient in Microsoft Office, Excel, Word and Outlook

Reporting to: Multi Unit Manager<br>Are you a hands-on leader who thrives in fast-paced, high-energy environments? We’re looking for a results-driven Branch Manager to take full ownership of one of our thriving F&B retail branches. This isn’t just a management role—it’s an opportunity to lead, grow, and make a measurable impact every day. You’ll be the heartbeat of the store, ensuring operational excellence, financial health, and a high-performing team, all while upholding our commitment to exceptional customer experiences and food quality.<br>From forecasting orders and minimizing waste to coaching your team and driving profitability, you’ll wear many hats—and wear them well. If you're passionate about food, service, and people—and you know how to translate that passion into performance—this is your place to shine.<br>Who are we? Lychee is the leading player in the rapidly growing healthy food industry in Egypt, with a unique and highly scalable position in the market that combines a healthy fast- food retail arm and a manufacturing arm for healthy packaged foods. Most notably fresh juices and Greek yogurt.<br>As part of our greater mission to make healthier food choices accessible and sustainable for people's everyday lifestyle - we're extending our commitment to the region with our entry into the Saudi Arabian market, with a substantial retail expansion plan and on-ground operations starting Q2, 2025 in Riyadh.<br>Lychee relies on both its manufacturing capabilities and brand recognition built over a decade to expand its retail operations seamlessly based on customer demand and to scale its existing presence in modern trade, traditional trade and quick commerce.<br>What will you be doing? Lead, mentor, and inspire a diverse team to deliver top-tier customer service and operational excellence. Own the P&L for the branch—monitor sales, control costs, and drive profitability through smart, data-driven decisions. Forecast product orders accurately and manage stock levels to ensure availability while minimizing waste. Analyze daily operations and implement improvements to optimize workflow, reduce inefficiencies, and enhance the customer experience. Ensure full compliance with food safety regulations, hygiene standards, and company policies at all times. Train and develop team members, creating a culture of accountability, engagement, and high performance. Maintain a customer-first mindset, resolving complaints and feedback with urgency and professionalism. Collaborate with the supply chain team to ensure timely deliveries and resolve any stock or supplier issues proactively. Monitor branch KPIs, prepare reports, and present action plans to meet and exceed targets. Drive in-store excellence, including cleanliness, merchandising, and product display standards. Act as a role model in upholding the company’s values and creating an inclusive, respectful workplace environment. Ensure effective and professional communication with the landlord to support a positive ongoing relationship<br>What are we looking for? Bachelor's degree in Tourism, Hospitality Management, or Business Administration Minimum of 3 years of work experience in managerial role within F&B or Retail Industry. Proven track record in managing store operations, team leadership, and hitting sales targets Strong knowledge of inventory management, stock forecasting, and waste control Solid understanding of P&L Management, cost control, and revenue growth strategies Familiarity with food safety regulations, hygiene standards, and compliance best practices Strong interpersonal skills Ability to work effectively in a fast-paced and collaborative environment.<br>At Lychee, we value the unique strengths each individual brings, fostering a diverse, inclusive workplace that thrives on varied perspectives. We celebrate differences as drivers of innovation, creativity, and growth, ensuring every team member can contribute their best.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.</p><br> <p>Could you be the full-time Rail Infrastructure Unit Manager - WON in Cairo we’re looking for?</p><br><p><strong>Your future role</strong></p><br> <p>Take on a new challenge and apply your technical and leadership expertise in a cutting-edge field. You’ll work alongside collaborative, driven, and innovative teammates.</p><br> <p>You'll ensure the performance, reliability, and lifecycle management of critical rail infrastructure systems, contributing to safe and uninterrupted operations. Day-to-day, you’ll work closely with teams across the business (Operations, Maintenance Units, Procurement), lead maintenance activities, and optimize asset performance, and much more.</p><br> <p>You’ll specifically take care of managing systems like Traction Power Supply, Electric Traction Systems, Track Switches, and Conductor Rail Systems, but also oversee lifecycle management and continuous improvement initiatives.</p><br> <p>We’ll look to you for:</p><br> <ul> <li> <p>Acting as the technical owner for rail infrastructure systems, ensuring optimal performance and reliability.</p><br> </li> <li> <p>Planning and supervising preventive, corrective, and overhaul maintenance activities.</p><br> </li> <li> <p>Implementing best practices in asset lifecycle management and sustainability strategies.</p><br> </li> <li> <p>Ensuring proper operation and maintenance of traction power and protection systems.</p><br> </li> <li> <p>Establishing structured failure reporting and root cause analysis processes.</p><br> </li> <li> <p>Leading and managing a team of engineers, supervisors, and technicians.</p><br> </li> <li> <p>Managing critical spare parts, tools, and consumables to maintain system reliability.</p><br> </li> <li> <p>Collaborating with other maintenance units and operations teams for seamless system integration.</p><br> </li> <li> <p>Ensuring compliance with safety, quality, and regulatory standards.</p><br> </li> <li> <p>Defining and tracking KPIs to drive continuous improvement initiatives.</p><br> </li> </ul> <p><br><strong>All about you</strong></p><br> <p>We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:</p><br> <ul> <li> <p>Bachelor’s degree in Electrical Engineering or a related field.</p><br> </li> <li> <p>Minimum 8–12 years of experience in railway, metro, or monorail infrastructure systems</p><br> </li> <li> <p>Strong understanding of traction power supply systems, electric traction, and distribution.</p><br> </li> <li> <p>Knowledge of protection and control systems.</p><br> </li> <li> <p>Familiarity with rail infrastructure maintenance practices.</p><br> </li> <li> <p>A PMP or CMRP certification (preferred).</p><br> </li> <li> <p>Strong leadership and team management skills.</p><br> </li> <li> <p>Asset and maintenance management expertise.</p><br> </li> <li> <p>Commitment to safety and quality standards.</p><br> </li> </ul> <p><br><strong>Things you’ll enjoy</strong></p><br> <p>Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:</p><br> <ul> <li> <p>Enjoy stability, challenges, and a long-term career free from boring daily routines.</p><br> </li> <li> <p>Work with innovative technologies and new security standards for rail signalling.</p><br> </li> <li> <p>Collaborate with transverse teams and helpful colleagues.</p><br> </li> <li> <p>Contribute to innovative projects that shape the future of mobility.</p><br> </li> <li> <p>Utilise our flexible and inclusive working environment.</p><br> </li> <li> <p>Steer your career in whatever direction you choose across functions and countries.</p><br> </li> <li> <p>Benefit from our investment in your development, through award-winning learning programs.</p><br> </li> <li> <p>Progress towards senior leadership roles in rail infrastructure management.</p><br> </li> </ul><p>You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!</p><br> <p><br><strong>Important to note</strong></p><br> <p>As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.</p><br> <p>Could you be the full-time Rolling Stock &amp; Depot Equipment Unit Manager - WON Monorail in Cairo we’re looking for?</p><br><p><strong>Your future role</strong></p><br> <p>Take on a new challenge and apply your technical and operational expertise in a cutting-edge field. You’ll work alongside a dedicated and collaborative team of professionals.</p><br> <p>You'll play a pivotal role in ensuring the performance, reliability, and maintenance of monorail rolling stock, depot equipment, and train onboard systems. Day-to-day, you’ll work closely with teams across operations, maintenance units, and supply chain management, lead maintenance activities, and drive continuous improvement in performance and reliability.</p><br> <p>You’ll specifically take care of managing the entire fleet lifecycle, including operation, maintenance, and upgrades, but also leading a team of engineers in achieving optimal performance and safety standards.</p><br> <p>We’ll look to you for:</p><br> <ul> <li> <p>Acting as the technical and operational owner for monorail rolling stock, train onboard systems, and depot equipment.</p><br> </li> <li> <p>Developing and implementing fleet management strategies to ensure availability, reliability, and performance.</p><br> </li> <li> <p>Planning and optimizing preventive, corrective, and overhaul maintenance programs.</p><br> </li> <li> <p>Establishing failure reporting systems and leading root cause analysis to enhance reliability.</p><br> </li> <li> <p>Implementing asset management practices aligned with lifecycle cost optimization.</p><br> </li> <li> <p>Leading a team of engineers, ensuring competency through training and development programs.</p><br> </li> <li> <p>Managing spare parts, tools, and consumables to support maintenance and operational demands.</p><br> </li> <li> <p>Coordinating depot activities to ensure rolling stock availability and efficient workflows.</p><br> </li> <li> <p>Ensuring compliance with safety regulations, quality standards, and internal policies.</p><br> </li> <li> <p>Monitoring and reporting key performance indicators (KPIs) such as fleet availability, MTBF, and MTTR.</p><br> </li> </ul> <p><br><strong>All about you</strong></p><br> <p>We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:</p><br> <ul> <li> <p>Bachelor’s degree in Mechanical, Electrical, or Railway Engineering.</p><br> </li> <li> <p>8–12 years of experience in railway, metro, or monorail systems.</p><br> </li> <li> <p>Proven experience in rolling stock maintenance, fleet management, and depot operations.</p><br> </li> <li> <p>Strong background in asset and maintenance management.</p><br> </li> <li> <p>PMP or CMRP certification is a plus.</p><br> </li> <li> <p>Expertise in rolling stock systems and depot equipment.</p><br> </li> <li> <p>Strong leadership and team management skills.</p><br> </li> <li> <p>Proficiency in failure analysis and problem-solving.</p><br> </li> <li> <p>Excellent communication and stakeholder coordination abilities.</p><br> </li> <li> <p>Commitment to safety, quality, and compliance standards.</p><br> </li> </ul> <p><br><strong>Things you’ll enjoy</strong></p><br> <p>Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:</p><br> <ul> <li> <p>Enjoy stability, challenges, and a long-term career free from boring daily routines.</p><br> </li> <li> <p>Work with new security standards for rail signalling.</p><br> </li> <li> <p>Collaborate with cross-functional teams and supportive colleagues.</p><br> </li> <li> <p>Contribute to innovative projects that shape the future of mobility.</p><br> </li> <li> <p>Utilise our inclusive and dynamic working environment.</p><br> </li> <li> <p>Steer your career in whatever direction you choose across functions and countries.</p><br> </li> <li> <p>Benefit from our investment in your development, through award-winning learning programs.</p><br> </li> <li> <p>Progress towards leadership roles in operations, maintenance, or engineering functions.</p><br> </li> </ul><p>You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!</p><br> <p><br><strong>Important to note</strong></p><br> <p>As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Spa Operations and Budgets<br>• Assumes the responsibilities of the Spa Director in his/her absence.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Manages supplies and equipment inventories within budget.<br>• Maintains cleanliness of spa and related areas and equipment.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Participates in employee progressive discipline procedures.<br>• Participates in an on-going employee recognition program.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Supervises on-going training initiatives and conducting training when appropriate.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Job Title: ERP & Warehouse Operations Specialist Location: Benghazi<br>We are seeking a highly competent and proactive leader to join our team as the “ERP & Warehouse Operations Specialist”. In this role, you will hold overall responsibility for leading, guiding, and monitoring unit operations. Your mission is to ensure total synergy, integration, and data alignment across system data entry, reporting, and administrative record-keeping to prevent discrepancies and eliminate operational gaps. <br>Administrative & Operational Leadership:Direct daily operations for unit personnel (System Data Entry, Administrative Officers, and Reporting Specialists), assigning tasks with clear accountability. Ensure flawless alignment between digital ERP inputs and physical documentation, tracking inventory movements, custodian records, and archives without conflict. Review and audit daily/weekly operational reports prior to executive submission to guarantee top-tier accuracy and reliability. Efficiency Measurement & Operational Problem-Solving:Prepare periodic efficiency and productivity reports, evaluating team adherence to Key Performance Indicators (KPIs). Identify, analyze, and address operational or technical bottlenecks, escalating formal reports with actionable solutions to Department Manager. Resolve field conflicts and streamline coordination between administrative unit staff and site/warehouse execution teams. Continuous Improvement & Strategic Coordination:Continuously evaluate current workflows, recommending innovative archiving methods and ERP system enhancements to save time and boost control. Formulate adaptable administrative and technical solutions to meet evolving project timelines and field contingencies. Oversee professional development and skill-building programs for unit staff to keep pace with evolving corporate systems. Maintain direct communication with Project Engineers, Procurement, and IT departments to strengthen operational integration.<br>Qualifications & Requirements Proven experience in managing systems, operational reporting, and administrative affairs (preferably in Logistics, Warehousing, Contracting, or Construction sectors). Excellent expertise in Enterprise Resource Planning (ERP) systems, inventory data management, and digital transformation of administrative workflows. Very good analytical skills with a proven track record in performance reporting, KPI tracking, and root-cause problem solving. Very good communication and conflict-resolution abilities to manage cross-functional touchpoints with IT, Procurement, and Site Engineering teams. Demonstrated capability to adapt workflows to high-volume, dynamic site project environments.

We are seeking an experienced, strategic, and results-driven Senior Finance Manager to lead the Group financial operations and governance in all operating Jurisdictions. The candidate should ideally come from a big 4 background. The candidate will oversee entity-level financial reporting, budgeting, treasury, audit and commercial decision support. Beyond core technical capabilities, the candidate must bring the seniority, soft skills and the ability to manage and drive a team—providing effective governance, objective oversight, and risk mitigation across our operations. Having an experience in ERP environment is a plus.<br>Duties & Responsibilities Financial Reporting Oversight:Oversee the preparation of annual financial statements, ensuring compliance with IFRS or relevant local standards. Support the consolidation of financial data from multiple entities. Regulatory Compliance:Ensure all financial reports comply with local, regional, and international regulatory requirements, including filing deadlines for statutory and regulatory reports. Assist and support the tax team with tax calculation and filing. Audit Management:Lead the coordination of external audits, ensuring all audit queries are addressed, and implement recommendations for improvement. Collaborate with internal auditors to strengthen controls and compliance. Technical Accounting Expertise:Provide in-depth analysis on complex accounting issues, staying up-to-date with evolving accounting standards and advising the leadership team on the potential impact. Internal Controls & Process Improvement:Design and maintain robust internal controls over financial reporting. Drive continuous improvement initiatives to enhance reporting processes, reduce errors, and improve efficiency.<br>Stakeholder Engagement:Collaborate with internal teams (Treasury, Tax, commercial finance etc.) and senior leadership to deliver insights and recommendations based on financial data. Provide transparency and ensure clear communication of financial performance to management and the business.<br>Financial Systems Management:Ensure the financial reporting systems (Mainly Microsoft dynamics 365) and tools are optimized for accuracy, compliance, and efficiency.<br>Team Leadership & Development:Lead, mentor, and develop the finance team, ensuring high performance and professional growth. Build a culture of accuracy, accountability, and continuous improvement.<br> People Excellence (internal/external customer engagement and relationship management)· To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty, and desire to support others.· To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures.· To display confidence, self-belief, and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel.· Continuously develop own skills by attending all required training courses and maintaining an up-to-date knowledge of products, services, systems, and work processes. Qualifications, experience, skills and competencies Experience required:· Extensive experience (typically 10+ years) in financial reporting, with a strong background in statutory and regulatory reporting.· Big 4 accounting firm background (Audit or Financial Advisory) is strongly preferred.<br>Education requirement:<br>· Bachelor’s degree in Accounting, Finance, or a related field (Master’s or MBA is a plus).· Professional certification (e.g., CPA, ACCA, ACA) is required<br>Knowledge & Skills: · Solid understanding of IFRS, GAAP, and other relevant accounting standards.· Demonstrated experience in managing audits and dealing with external auditors.· Strong leadership skills with experience managing and developing high-performing teams.· Excellent analytical and problem-solving skills, with a strong attention to detail.· Proficiency in financial systems and reporting tools (Preferable Microsoft Dynamics 365).· Strong communication skills with the ability to present financial data to non-finance stakeholders.· Ability to work in a fast-paced and deadline-driven environment.

Company Overview:Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Job Summary:The Senior Product Manager will own and lead Khazna’s core product lines across the Egypt and Saudi applications, defining product strategy, driving customer discovery, building and managing the product roadmap, leading cross-functional collaboration to deliver impactful customer and business outcomes.<br>Key responsibilities:<br>Product strategy & roadmap. Define and own the product vision, strategy, and roadmap for Khazna's core product lines across the Egypt and Saudi apps. Translate company objectives into clear product outcomes, prioritize ruthlessly, and present your bets to leadership with conviction and clear rationale. Customer discovery & research. Lead continuous customer discovery to deeply understand Khazna's underbanked customers. Maintain a weekly customer interview cadence, run usability tests, field visits, support-ticket analysis, and synthesize learnings into opportunity solution trees that guide product decisions. Data-driven decisions. Use data to understand customer behavior, validate hypotheses, and inform product decisions throughout the cycle. Partner with the data team to surface the insights that drive prioritization and trade-offs. Market & competitive intelligence. Monitor market trends, regulatory shifts, and competitive moves. Benchmark Khazna's offering against peers, identify openings, and recommend where Khazna should compete, differentiate, or hold back. Stakeholder management. Build trusted partnerships with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment across the organization. Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build. Go-to-market & launch. Plan and execute successful product launches. Define success metrics before shipping, partner with Marketing, Growth, Sales, Support, and Operations on rollout, and own positioning, messaging, and adoption strategy. Performance & iteration. Define and track the KPIs that matter for your product lines. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does. People & process leadership. Mentor mid and junior product managers, and raise the bar for product craft across the team. Continuously improve how Khazna discovers, builds and ships, treating the product cycle itself as a product worth refining.<br>Qualifications5+ years in product management, with 2+ years in fintech, lending, payments, BNPL, or cards. Bachelor's degree in Engineering, Business, Computer Science, or related field. Proven track record of launching and scaling consumer digital products. Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus. Customer-obsessed and outcome-oriented. Fluent in Arabic and English.<br>Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!

Only the applications submitted via email will be considered. <br>How to Apply Read the job description carefully. If your profile and interests matches this role, please submit your CV to iamtheone@torasna.com with “Sales & Sponsorships Manager” in the subject line accompanied by a short statement on why you think your profile and interests align with the job advertised as a cover letter in the body text. <br>Company Description Torasna is a heritage development company dedicated to unlocking the experiential, l economic, and creative potential of heritage destinations. Our Purpose is to empower contemporary culture and creativity through the celebration of heritage. We develop and operate sustainable adaptive reuse propositions that breathe new life into heritage assets, elevate the visitor experience, and empower creative communities.<br>Role Description The Sales & Sponsorships Manager is responsible for driving commercial revenue at Ghurnata by securing event bookings, closing sponsorship opportunities, building strategic partnerships, and generating new business. This is a commercially focused role that requires a proactive sales professional who is motivated by identifying opportunities, building relationships, negotiating commercial agreements, and achieving ambitious revenue targets.<br>Working closely with the Programming, Marketing, and Operations teams, the Sales & Sponsorships Manager will contribute to the growth of Ghurnata by expanding its commercial partnerships, increasing venue utilisation, and creating sustainable revenue opportunities across events, programming, and sponsorship.<br>Key Responsibilities Outbound Sales & Business Development Develop and execute proactive sales strategies to generate new event business. Build and manage a strong pipeline of qualified corporate, private, cultural, and community event opportunities. Identify prospective clients through research, networking, referrals, partnerships, Linked In, direct outreach, and industry events. Initiate contact with prospective clients through calls, emails, meetings, networking, and presentations. Build long-term relationships with corporates, event agencies, wedding planners, embassies, educational institutions, community organisations, and strategic partners. Represent Ghurnata at networking events, exhibitions, and industry functions to generate new business opportunities. Consistently achieve agreed monthly and annual sales targets. Maintain accurate CRM records, pipeline reports, and sales forecasts.<br>Sponsorship & Partnership Development Identify and secure sponsorship opportunities for events, festivals, exhibitions, and public programming. Develop compelling sponsorship packages tailored to different sectors and commercial partners. Build relationships with marketing managers, brand managers, CSR teams, and decision-makers across relevant organisations. Prepare sponsorship proposals and presentations. Negotiate sponsorship agreements and commercial partnerships. Maintain long-term relationships with sponsors to encourage repeat investment. Collaborate with Programming and Marketing to maximise sponsor visibility and value.<br>Venue Sales & Client Management Manage inbound sales enquiries and convert opportunities into confirmed bookings. Conduct engaging venue tours and presentations tailored to client requirements. Prepare detailed quotations, proposals, and commercial agreements. Negotiate contracts while protecting Ghurnata's commercial interests. Identify opportunities to upsell venue services and maximise event revenue. Build trusted client relationships that generate repeat business and referrals. Act as the primary point of contact throughout the sales and planning process.<br>Event Handover & Delivery Support Ensure a seamless transition from sales to event delivery through effective communication with the Operations team. Accurately communicate client requirements, event specifications, and contractual commitments. Remain engaged throughout the planning process to ensure client satisfaction. Attend key events where appropriate to strengthen client relationships and identify future business opportunities. Resolve client concerns promptly and professionally.<br>Commercial Planning & Market Development Identify emerging market opportunities and new revenue streams. Monitor market trends, competitor activity, and industry developments. Contribute to pricing strategies, commercial packages, and promotional campaigns. Recommend new event concepts, partnerships, and commercial initiatives that increase venue utilisation and revenue. Share market intelligence and client feedback with internal teams to support business growth.<br>Key Competencies Proven outbound sales and business development capability. Strong commercial awareness and revenue-driven mindset. Excellent negotiation and closing skills. Experience developing strategic partnerships and sponsorship opportunities. Strong networking and relationship-building abilities. Excellent presentation and proposal-writing skills. Ability to manage a dynamic sales pipeline and prioritise opportunities effectively. Strong organisational and time management skills. Customer-focused with exceptional client relationship management abilities. Self-motivated, resilient, and results-oriented. Strong problem-solving and decision-making skills. Fluency in English and Arabic, written and spoken.<br>Qualifications Demonstrated skills in sales strategy, business development, and account management, with a track record of meeting or exceeding revenue targets. Strong abilities in client relationship building, stakeholder engagement, and professional communication across diverse audiences. Experience in presenting proposals, negotiating commercial terms, and closing deals in B2B or institutional environments. Solid understanding of market analysis, forecasting, and pipeline management using CRM or similar tools. Background in tourism, real estate, heritage development, or related sectors is highly beneficial. Bachelor’s degree in Business, Marketing, Tourism, Economics, or a related field; advanced degrees are an advantage. Fluency in English and Arabic, with excellent written and verbal communication skills. Ability to work on-site in Cairo, travel to heritage destinations as needed, and collaborate effectively in a multidisciplinary team. Strong organizational skills, attention to detail, and comfort working with measurable goals and deadlines. High level of integrity, respect for cultural heritage, and commitment to non-discriminatory, inclusive business practices.

We are looking for an experienced Senior account manager to join our team!<br>Key Responsibilities:· Set Sales Plan for new EDEN technologies solutions.· identifying market segments, client persona, lead generation approaches, and sales operation plans.· Improve product marketability and profitability by researching, identifying, and capitalizing on market opportunities.· Collect, analyse, and summarize data and trends.· Lay down and supervise the implementation of sales process KPI's aimed at achieving targets.· Determine annual and gross-profit plans by forecasting and developing annual· sales quotas for regions.· Meeting and Sustaining rapport with key accounts stakeholders.· Set down annual Marketing plan for Eden's solutions.· Communicate job expectations by planning, monitoring, and reviewing job contributions.· Liaising with Marketing Agencies on the implementation of Eden Technologies' marketing goals.· Achieve objectives by creating marketing and sales strategies.· Prepare and complete the marketing action plan.· Meet financial objectives by forecasting requirements and preparing annual budgets.· Accomplish marketing and sales objectives by planning, developing, implementing, and evaluating advertisements.· Identify marketing opportunities by understanding consumer requirements.<br>Requirements:· Bachelor’s degree in business administration, Marketing, Information Technology, Computer Science, or a related field.· 8+ year of experience in software sales, business development, account management, or project management.· Proven track record of achieving sales targets and driving business growth in the software or technology industry.· Strong understanding of software development lifecycle, Saa S solutions, ERP systems, web and mobile applications, and digital transformation projects.· Experience in preparing proposals, quotations, presentations, and commercial offers for clients.· Strong experience in managing client relationships and key accounts throughout the project lifecycle.· Ability to coordinate between clients, project teams, and management to ensure successful project delivery.· • Experience in planning, forecasting, and monitoring sales pipelines and business opportunities.· Strong analytical, problem-solving, and decision-making skills.· Excellent communication, negotiation, presentation, and stakeholder management skills.· Proven leadership skills with the ability to manage teams and drive performance.· Experience using CRM systems and project management tools.· Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.· Excellent command of written and spoken English and Arabic.· Willingness and ability to travel regularly to the Kingdom of Saudi Arabia (KSA) for client meetings, business development activities, project follow-ups, and relationship management.· Ability to build and maintain strong relationships with clients, partners, and stakeholders across the Saudi market.· Familiarity with the Saudi business environment and experience working with clients in KSA is highly preferred.<br>???? Location: Remotely/ Egypt???? Employment Type: Full-time<br>????If you're interested or know someone who might be a great fit, please send your CV to: maha.osama@eden-tech.io

About Immensa Immensa is transforming how the world’s largest energy companies address critical spare part challenges. Our solutions help asset-intensive organisations decrease over-stocking, reduce downtime, manage obsolescence, and strengthen supply chain resilience through advanced digital inventory and distributed manufacturing technologies. We partner with some of the world’s largest Oil & Gas and industrial companies, supporting mission-critical operations where reliability, quality, and trust are essential.<br>Role Overview We are seeking a Strategic Account Manager to develop and expand relationships with enterprise customers in the Energy sector. This role is responsible for driving long-term value creation across key accounts, ensuring customers fully adopt and scale Immensa’s Digital Inventory solutions. You will operate at the intersection of commercial engagement, account strategy, and stakeholder management, helping grow partnerships across multiple sites, business units, and operational teams. Working closely with Immensa’s commercial, technical, and operational teams, you will ensure Immensa is positioned as a trusted partner supporting critical supply chain and operational challenges.<br>Key Responsibilities Strategic Account Leadership• Own and develop a portfolio of enterprise accounts within Energy and asset-intensive industries• Build trusted relationships across engineering, operations, supply chain, procurement, and leadership teams• Manage complex organisational dynamics across large industrial customers Long-Term Account Growth• Develop and execute strategic account plans aligned to customer priorities and Immensa’s growth objectives• Identify and prioritise expansion opportunities across additional sites, business units, and use cases• Grow Immensa’s share of wallet while protecting long-term customer trust and partnership Customer Value & Adoption• Ensure customers fully adopt and maximise the value of their Digital Inventory programmes• Coordinate with internal technical, operational, and delivery teams to support successful deployments• Maintain strong visibility into customer priorities, risks, and evolving operational challenges Executive Engagement & Governance• Support senior-level discussions, reviews, and planning sessions with customer leadership• Manage relationships across complex, multi-layered organisations• Help resolve customer issues and coordinate internal resources when needed Account Intelligence & Expansion Strategy• Gather and synthesise account intelligence to identify strategic growth opportunities• Contribute to prioritisation of expansion opportunities• Maintain disciplined forecasting and account planning processes<br>Required Experience & Background<br>Essential• 5–10 years’ experience in enterprise account management, strategic sales, or major account roles• Experience working with large organisations in Oil & Gas or Energy industry• Proven ability to develop and expand enterprise relationships• Comfortable navigating complex stakeholder environments• Strong communication and stakeholder management skills Highly Desirable• Experience in Energy industry supply chain, manufacturing, or spare parts• Familiarity with spare parts management, MRO, asset management, or industrial operations• Experience supporting multi-site enterprise customers<br>Skills & Attributes• Exceptional relationship-building and stakeholder management capabilities• Strategic thinker able to prioritise long-term growth opportunities• Strong commercial judgement with a partnership-first mindset• Structured and disciplined in account planning and forecasting• Comfortable navigating complex organisational environments• Patient, resilient, and able to build trust over long enterprise cycles<br>What Success Looks Like• Strong trusted relationships established with enterprise customers• Successful adoption and expansion of Digital Inventory programmes• Growth of account revenue and share of wallet• Recognition by customers as a trusted operational partner<br>Why Join Immensa?• Work on mission-critical industrial challenges with global industry leaders• Be part of shaping the future of Digital Inventory and distributed manufacturing• Operate at the intersection of technology, operations, and industrial transformation• Join a growing company with global ambition and meaningful impact

About Enpal:<br>Enpal is Europe’s leading new-energy company, on a mission to accelerate the energy transition by building a decentralized, digital, and sustainable energy infrastructure for households across Europe. Founded in Germany, Enpal has grown rapidly into a large-scale energy technology platform combining renewable hardware, intelligent software, and data-driven optimization. Enpal offers a fully integrated home energy ecosystem that includes solar panels, battery storage systems, heat pumps, EV chargers, and smart meters, all connected through its AI-powered energy management platform. This platform enables real-time optimization of energy generation, storage, and consumption—making energy more affordable, efficient, and resilient for customers. With a fast-growing international footprint, Enpal operates a strong operations hub in Egypt, supporting critical business functions and working in close collaboration with cross-functional teams in Germany and across Europe. The company combines the speed and ownership of a startup with the scale and complexity of a mature, asset-heavy, technology-driven organization.<br>Job Profile Summary:<br>We are seeking a proactive and detail-oriented Project Manager (German Speaker) to join our Operations team. In this role, you will take ownership of complex operational projects and cases beyond standard processes, actively driving process improvements, optimization initiatives, and cross-functional alignment, with a strong focus on leveraging AI-driven solutions to enhance efficiency and scalability.<br>The ideal candidate has 2–5 years of experience in project management, process management, or process optimization within a fast-paced environment. You thrive in structured and unstructured problem-solving, enjoy improving systems at scale, and are comfortable working across multiple stakeholders. Experience using AI tools to optimize workflows is required. Strong German and English communication skills are essential.<br>Key Duties and Responsibilities:<br>Take full ownership of complex operational cases and projects, including contract changes, special requests, and system-related exceptions Lead process management and process optimization initiatives, identifying inefficiencies and implementing scalable improvements Leverage AI tools and automation solutions to optimize workflows, reduce manual effort, and improve operational efficiency Use SQL (nice to have) for data extraction, analysis, and reporting to support decision-making and process improvements Analyze existing workflows, define optimization opportunities, and drive execution of improvements Collaborate closely with cross-functional teams such as Legal, Finance, and Customer Care to resolve operational and project-related challenges Monitor, track, and analyze key performance indicators (KPIs), preparing insights and reports for leadership Support and lead operational ad-hoc projects, including the development of new standards in operations and contract management Ensure accurate execution, documentation, and continuous improvement of non-standard processes within internal systems Drive alignment between teams to ensure efficient end-to-end process execution<br>Qualifications and Experience:<br>2–5 years of experience in project management, process management, process optimization, or a fast-paced operational environment Strong hands-on experience in process management and process optimization (must have) Experience using AI tools to optimize workflows and operational processes (must have) SQL skills are a strong plus (nice to have) for data analysis and reporting Strong analytical and structured working style with the ability to simplify complex processes Highly proactive, solution-oriented mindset with strong ownership mentality Comfortable working in a dynamic, high-growth environment with changing priorities Proficient in Microsoft Office; experience with CRM systems (e.g. Salesforce) is a strong plus Fluent in German and English, both written and spoken Strong communication skills and ability to work effectively across multiple stakeholders High attention to detail and ability to manage multiple priorities simultaneously

<p>Envision Employment Solutions is currently looking for a Complaints Handling Unit Manager for one of our partners, a leading Digital Bank! THE ROLE You own how the digital bank puts things right. When a customer complaints, the process that resolves it fairly and on time is yours, and so is the harder job of finding why the complaint happened and fixing it at the source. In a bank the regulator watches closely, you are the one who keeps the digital bank honest with its customers and defensible with the CBE.</p><p>WHAT YOU LL DO</p><ul><li>Own complaint handling end to end, from intake and investigation through to fair, timely resolution</li><li>Hold the function to CBE consumer protection regulations and the applicable complaint handling frameworks</li><li>Manage regulatory escalations and coordinate the digital bank s formal responses to official complaints</li><li>Analyze complaint trends, run root cause analysis and drive remediation across the business units that caused them</li><li>Report complaint trends, resolution times and regulatory exposure to leadership with the details they can act on</li><li>Coach and manage the Complaints Handling Analysts to meet quality and timeliness targets</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>5 to 8 years in complaints management or customer operations in a regulated financial institution</li><li>Strong knowledge of CBE consumer protection regulations and complaint handling frameworks</li><li>Experience managing regulatory interactions and formal complaint responses</li><li>The analytical skill to identify trends and turn them into root cause remediation</li><li>High attention to detail and strong written communication</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You believe a complaint is a gift, because it tells you exactly what to fix</li><li>You d rather remove the cause than resolve the same complaint twice</li><li>You hold fairness and timeliness together, never one at the cost of the other</li><li>You want to build the function that keeps a bank honest with its customers</li></ul>

About the Company<br><br>We are a growing FMCG company specialized in the manufacturing and distribution of potato chips and snack products. With a strong focus on quality, customer satisfaction, and market expansion, we are continuously growing our distribution network and strengthening our presence across the Egyptian market.<br><br>Job Description<br><br>We are looking for an experienced and results-driven Business Development Manager to join our team in Menoufia.<br><br>The ideal candidate will be responsible for identifying new business opportunities, expanding market coverage, developing strong relationships with customers and distributors, and driving sustainable revenue growth.<br><br>Key Responsibilities:<br>• Develop and execute business development strategies to achieve growth targets.<br>• Identify new customers, distributors, markets, and business opportunities.<br>• Build and maintain strong relationships with key customers and business partners.<br>• Analyze market trends, competitors, and customer needs.<br>• Expand the company’s distribution network and market coverage.<br>• Negotiate commercial agreements and follow up on business opportunities.<br>• Work closely with Sales, Marketing, and Operations teams to achieve business objectives.<br>• Monitor KPIs, market performance, and revenue growth.<br>• Prepare regular reports and provide recommendations for business improvement.<br><br>Requirements:<br>• Bachelor’s degree in Business Administration, Marketing, or a related field.<br>• 5+ years of experience in Business Development, Sales, or Commercial roles, preferably in FMCG/Food & Beverage.<br>• Strong knowledge of the Egyptian FMCG market and distribution channels.<br>• Excellent communication, negotiation, and relationship-building skills.<br>• Strong analytical and problem-solving abilities.<br>• Target-oriented with strong leadership and business development skills.<br>• Willingness to travel when required.<br>• Location: Menoufia.

???? Account Manager (Field & Operations Focus)bluworks is on fire and we’re just getting started. We’re a fast-growing, venture-backed HR tech startup on a mission to revolutionize how companies run their workforce. We serve dynamic industries with complex shifts, and we need a team that moves as fast as our clients do. We are searching for a high‑energy, field-oriented Account Manager who thrives outside the office and is ready to get hands-on to drive our rocket‑ship trajectory.<br>???? What You’ll DoAs an Account Manager at bluworks, you won’t just be behind a screen. You will be the strategic partner our customers see face-to-face. You will be responsible for driving adoption on the ground and ensuring our solution fits seamlessley into our clients' daily operations. You will:Be the Face of bluworks: Conduct frequent onsite visits to client HQs, factories, and branches to build strong relationships with decision-makers and frontline users. Lead Onsite Implementations: Manage the rollout process physically at client sites to ensure rapid time-to-value. Flexible Availability: Support client needs during their peak operational hours, which may include evenings or variable shifts depending on the industry. Expand Our Reach: Travel extensively outside of Cairo to manage and grow accounts in different governorates. Drive Activation: actively troubleshoot and train users on the ground to guarantee product adoption. Spot Opportunities: Identify upsell and cross-sell opportunities during your site visits and business reviews. Collaborate: Relay on-the-ground feedback to Product, Sales, and Tech to elevate the customer journey.<br>???? Who You Are You bring the energy, the drive, and the startup grit. You are a "road warrior" who dislikes sitting at a desk all day and thrives in a high-mobility environment.<br>You’ll shine if you have:2+ years in Account Management, Field Sales, or a high-impact client-facing role. High Mobility: Willingness to travel up to 50% of the time (domestic travel) and visit clients in industrial or remote zones. Flexibility: Ability to adapt your working hours to meet client schedules, including potential late-day meetings or urgent onsite support. A track record of owning relationships and driving measurable growth. Excellent communication, negotiation, and storytelling skills. Bonus: Experience in HR tech, logistics, or working with blue-collar workforces.<br>???? What You Get Join bluworks, and you’re joining a team that’s scaling fast and dreaming big. You’ll shape the future of workforce technology while accelerating your own career. Here’s what’s waiting for you: ✨ Hybrid work environment (Office + Field) ✨ Family medical insurance ✨ Competitive, growth-friendly salary ✨ A hyper-supportive, fast-moving startup culture ✨ Huge opportunities for advancement ✨ A chance to influence account strategy and company direction from day one

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.</p><p>CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employee's concerns. Uses coaching skills throughout the property. Demonstrates self confidence, energy and enthusiasm. Motivates and encourages staff to solve guest and employee related concerns. Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Follows up to ensure complaints have been addressed to the guest's satisfaction. Develops a relationship with all guests to build repeated clientele internally and externally. Additional Responsibilities as Assigned Complies with all corporate accounting procedures. Assists GM as needed with annual Quality audit.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>