Operation Manager Jobs in Egypt
16817 Jobs Found
Egypt - Cairo
Digital Marketing Manager<br>We are looking for a hands-on Digital Marketing Manager to work closely with the CEO and drive operational excellence across the agency.<br>This role requires a strong blend of strategic thinking, creative vision, and performance-driven execution. The ideal candidate understands both the business and creative sides of a marketing agency and knows how to scale them effectively.<br><br>Key Responsibilities:<br> •Work directly with the CEO to align on company vision, priorities, and growth plans •Lead day-to-day operations across all departments ensuring efficiency and consistency •Build, manage, and develop cross-functional teams (creative, media buying, account management) •Set clear quarterly growth strategies focused on expanding client base in Egypt and GCC markets •Define, track, and optimize KPIs across departments and projects •Oversee and elevate the agency’s creative output and art direction standards •Drive performance in media buying campaigns and ensure ROI optimization •Identify growth opportunities, partnerships, and new revenue streams •Create systems and processes that support scalability and long-term stability •Recognize individual team strengths and actively develop talent to maximize performance<br><br>Qualifications:<br> •Proven experience in a senior leadership role within a marketing or digital agency •Strong background in media buying and performance marketing •Solid understanding of creative strategy and art direction •Demonstrated ability to lead and scale teams effectively •Experience working with clients in Egypt and/or GCC markets •Track record of building and executing growth strategies with measurable results •Strong analytical mindset with hands-on experience in KPI tracking and optimization •Excellent leadership, communication, and decision-making skills •Ability to work in a fast-paced, performance-driven environment
Egypt - Cairo
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support the Architectural Design Manager in coordinating and reviewing architectural designs across all project stages, ensuring full alignment with approved standards, regulatory requirements, and overall project objectives while maintaining design quality and consistency.</p>
<h4>What you will do</h4>
<ul>
<li>Support the preparation of scopes of work for design packages.</li>
<li>Assist in the design tendering process.</li>
<li>Support the monitoring of project KPIs and tracking design progress against the development plan.</li>
<li>Assist in design development from concept through to construction stages under the Design Manager’s supervision.</li>
<li>Support coordination and follow-up with design consultants.</li>
<li>Assist in ensuring compliance with Egyptian codes and authority requirements.</li>
<li>Coordinate with MEP, structural, and internal stakeholders to ensure proper design integration.</li>
<li>Support the maintenance of design quality, functionality, and constructability.</li>
<li>Follow up on design-related matters during construction and assist in coordination with contractors.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>6-7+ years of experience in architectural design review and coordination; experience in design management is a plus.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bachelor’s degree in Architecture is preferred; PMP certification is a plus.</li>
<li>Strong experience coordinating with international and local consultants, as well as key stakeholders, with hands-on architectural exposure.</li>
<li>Experience in scope of work preparation and design management is an advantage.</li>
<li>Strong capabilities in architectural design, coordination, and design review.</li>
<li>Proficiency in SketchUp and Revit is required.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
Egypt - Cairo
Job Purpose:Responsible for leading and managing the sales team to achieve revenue, market share, and profitability targets. This role combines strategic planning, team leadership, and customer engagement to drive sales growth and strengthen the company’s market position. The Sales Manager ensures effective execution of sales strategies, builds strong relationships with key clients and partners, and provides guidance to the sales team in line with the company’s commercial objectives. By monitoring performance, analyzing market trends, and ensuring high-quality customer service, the Sales Manager contributes directly to the sustainable growth and long-term success of the business.<br>Key Responsibilities:• Achieve and exceed sales targets for assigned markets in alignment with company objectives, growth strategies, and profitability goals.• Lead the end-to-end sales cycle, including reviewing customer RFQs, clarifying technical and commercial specifications, and overseeing timely and competitive quotations in collaboration with the sales support team.• Develop and implement strategic sales plans for assigned markets, ensuring sustainable revenue growth, market penetration, and alignment with business objectives.• Negotiate contracts, agreements, and pricing strategies with customers to maximize profitability while maintaining competitive positioning.• Proactively identify and qualify new business opportunities, while maintaining strong, long-term relationships with key accounts and strategic customers.• Provide technical and commercial presentations to customers, ensuring clear communication of value propositions and differentiation of company offerings.• Oversee and monitor sales performance metrics, regularly preparing sales reports, forecasts, and activity summaries for executive management.• Gather and analyze market intelligence, competitor activity, and emerging trends to inform strategic decisionmaking and identify growth opportunities.• Collaborate closely with cross-functional teams (Engineering, R&D, Contracts, Operations, Supply Chain, etc.) to ensure customer requirements are met and solutions are technically and commercially sound.• Represent and promote the company brand externally, enhancing its reputation, visibility, and relationships within the market.• Ensure accurate and timely data entry into quotation, CRM, and customer management systems to maintain pipeline visibility and performance tracking.• Provide executive-level updates to the Market Manager, Director of Sales, and other stakeholders, offering insights on sales activities, progress, and key opportunities.• Support team capability-building initiatives, mentoring and guiding junior sales team members to strengthen overall performance.<br>Technical competencies:• Strategic Sales Planning & Execution• Team Leadership & Coaching• Key Account Management• Contract Negotiation & Closing Deals• Market & Competitive Analysis• CRM & Sales Forecasting Tools• Channel Development & Distribution Management<br>Qualification & Education:• Education: Bachelor’s degree in Business Administration, Electrical/Mechanical Engineering, or related field. / MBA preferred.• Years of Experience: 10–12 years of progressive sales experience, with at least 3 years in a managerial or supervisory role within electrical products, industrial solutions, or manufacturing.
Egypt - Cairo
Company Description Inter Mar Shipping & Logistics Services LLC is a logistics and shipping company focused on delivering efficient, reliable, and cost-effective solutions for clients in regional and international markets. The company provides services such as freight forwarding, transportation, and end-to-end supply chain coordination across multiple modes of shipping. Inter Mar Shipping & Logistics Services LLC works closely with commercial and industrial customers to ensure timely, compliant, and secure movement of goods. Team members collaborate in a fast-paced, customer-centered environment with opportunities to drive growth and improve operational performance. The organization values integrity, accountability, and long-term client relationships.<br>Role Description This is a full-time hybrid Sales Manager role based in Alexandria, Egypt, with the flexibility to work from home for part of the week. The Sales Manager will lead the sales process from prospecting to closing, including identifying potential clients, qualifying leads, and developing new business opportunities in shipping and logistics. Responsibilities include managing and growing a portfolio of accounts, preparing and presenting tailored proposals, and negotiating contracts and rates in line with company guidelines. The role involves setting and tracking sales targets, analyzing market trends, and reporting performance metrics to leadership. The Sales Manager will collaborate closely with operations, customer service, and finance teams to ensure service quality, resolve issues, and maintain strong, long-term client relationships. The position also includes mentoring and guiding junior team members and representing the company at client meetings, industry events, and networking activities.<br>Qualifications<br> Experience in B2B sales, preferably in shipping, freight forwarding, logistics, or related supply chain services, with a proven track record of meeting or exceeding revenue targets. Strong skills in client relationship management, including prospecting, account management, and retention, with the ability to build trust and long-term partnerships. Solid negotiation and presentation abilities, including drafting commercial proposals, explaining service offerings, and closing complex deals. Comfort with sales forecasting, pipeline management, and using CRM tools or other sales systems to track opportunities and performance. Effective communication skills in English (and Arabic strongly preferred), both written and spoken, with the ability to engage diverse stakeholders. Organized, detail-oriented, and able to manage multiple accounts and priorities in a fast-paced, deadline-driven environment. Knowledge of shipping and logistics concepts, such as Incoterms, freight rates, customs considerations, and multimodal transport, is highly beneficial. Bachelor’s degree in Business, Marketing, Logistics, Supply Chain, or a related field, or equivalent practical experience. Ability to work effectively in a hybrid setup from Alexandria, Egypt, including in-person client visits and office meetings as required.
Client of Talent 360
Egypt - Egypt
<p>Talent 360 is hiring a Construction Manager on behalf on of it's clients to oversee and manage construction projects from planning through completion. The ideal candidate will lead site operations, manage multidisciplinary teams, coordinate with stakeholders, and ensure projects are delivered safely, on schedule, within budget, and to the highest quality standards. Extensive experience in finishing works is mandatory.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Manage all phases of construction projects, ensuring timely and cost-effective project delivery.</li><li>Lead and supervise site engineers, supervisors, subcontractors, and construction teams.</li><li>Oversee structural, architectural, and finishing works, ensuring compliance with approved drawings and specifications.</li><li>Develop and monitor project schedules, budgets, and resource allocation.</li><li>Coordinate with clients, consultants, suppliers, and subcontractors to resolve technical and operational issues.</li><li>Ensure all finishing works are executed to the highest quality standards and project requirements.</li><li>Review shop drawings, material submittents, BOQs, and method statements.</li><li>Monitor project progress and prepare daily, weekly, and monthly reports for management.</li><li>Ensure compliance with health, safety, environmental, and quality standards.</li><li>Identify project risks, resolve site challenges, and implement corrective actions.</li><li>Lead project handovers, snag list closure, and final project completion.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Civil Engineering or a related field. Minimum 7 years of experience in construction management. Extensive hands-on experience managing all finishing works is a must. Proven experience managing residential, commercial, or mixed-use construction projects. Strong knowledge of construction methods, finishing materials, shop drawings, BOQs, quality control, and project planning. Excellent leadership, communication, negotiation, and decision-making skills. Proficiency in Microsoft Office and project management software. Ability to manage multiple projects and work under pressure.</p>
Egypt - Cairo
Company Description Essence Adverts is a world-class integrated marketing communications agency focused on delivering measurable results. The agency provides a full range of services, including media production, social media content creation and management, media planning and buying, and technology development. Headquartered in Cairo and Dubai, with operations in Istanbul and Canada, Essence Adverts serves clients across diverse markets with innovative marketing solutions. Since its founding in 2013 as a digital marketing agency specializing in paid search, display advertising, and social media campaigns, the company has continuously evolved to meet changing industry needs. Team members join a fast-paced, agile environment that values efficiency, creativity, and client success.<br>Role Description The Senior Account Manager is a full-time, on-site role based in Cairo, responsible for leading client relationships and ensuring the successful delivery of integrated marketing campaigns. This role oversees day-to-day account management, including briefing and coordinating with creative, media, and production teams, managing timelines and budgets, and monitoring campaign performance against agreed KPIs. The Senior Account Manager prepares proposals, presentations, and regular performance reports, translating client objectives into clear strategies and actionable plans. This position involves collaborating closely with internal stakeholders to drive continuous improvement, identify upsell or cross-sell opportunities, and maintain high levels of client satisfaction. The role also requires staying informed about market trends and competitive activities to provide strategic recommendations that support clients’ business goals.<br>Qualifications<br> Strong account management and client service skills, including relationship building, expectation management, and issue resolution. Experience in integrated marketing communications, with exposure to digital marketing, media planning and buying, and social media campaign management. Proven ability to manage projects end-to-end, including briefing, workflow coordination, budgeting, scheduling, and performance tracking. Analytical skills for interpreting campaign data, generating insights, and creating clear reports and presentations. Excellent written and verbal communication skills in English; Arabic proficiency is an advantage. Ability to work on-site in Cairo, collaborate across multidisciplinary teams, and operate in a fast-paced environment. Relevant experience in an agency setting, preferably in a senior account management or similar client-facing role. Bachelor’s degree in Marketing, Business, Communications, or a related field; advanced certifications in digital marketing or media are a plus.
Egypt - Al Jizah
Company Description Abo Ali Pharmacies is a growing chain of 30 pharmacies serving the Sixth of October and Sheikh Zayed areas, founded in 1996 by Dr. Ahmed Abo Ali. The organization is driven by a vision to expand nationwide while maintaining high standards of pharmaceutical care and customer service. Team development is a core priority, with ongoing training to strengthen skills and professional growth. The company fosters a supportive, people-focused culture where staff are recognized as the foundation of its success. Joining Abo Ali Pharmacies means contributing to a mission of elevating pharmaceutical services through expertise, dedication, and customer-centric values. Role Description The Area Manager - Pharmacist is a full-time role responsible for overseeing multiple pharmacy branches within the Qesm 2nd 6 October area in a hybrid work arrangement, combining on-site presence with some work-from-home flexibility. This role includes managing pharmacy operations, ensuring compliance with pharmacy regulations, supervising pharmacists and pharmacy staff, and maintaining high standards of medication safety and customer care. The Area Manager will monitor inventory levels, oversee ordering and stock control, and ensure adherence to company policies and standard operating procedures. Daily tasks also involve analyzing performance metrics, implementing improvement plans, coordinating staff training, and supporting the professional development of team members. The role requires collaboration with senior management to execute strategic initiatives, resolve operational issues, and uphold the organization’s commitment to exceptional service. Qualifications Candidates should possess strong pharmacy practice skills, including thorough knowledge of medications, dispensing procedures, and pharmaceutical regulations. Candidates should possess leadership and team management skills, such as supervising staff, coaching performance, and coordinating schedules across multiple branches. Candidates should possess operational and organizational skills, including inventory management, workflow optimization, and adherence to standard operating procedures. Candidates should possess communication and customer service skills, including clear professional communication, conflict resolution, and a customer-centric mindset. Candidates should possess analytical and problem-solving skills, such as interpreting performance data, identifying issues, and implementing practical solutions. Relevant qualifications include a Bachelor’s degree in Pharmacy and a valid pharmacist license or registration in the applicable jurisdiction. Experience in retail pharmacy management or multi-branch supervision is highly beneficial. Proficiency with pharmacy management systems and basic office software, along with the ability to work effectively in a hybrid environment, is preferred.
Egypt - Al Jizah
We’re Hiring: Senior Business Development Manager – BPO & Outsourcing Central Tact is looking for an experienced Senior Business Development Manager to help build and lead our business development function. We are a Cairo-based BPO and outsourcing company providing cold calling, appointment setting, customer support, lead generation, CRM follow-up, back-office support, and dedicated staffing solutions to clients across the US, UK, Europe, UAE, and KSA. We are looking for someone who understands how to sell outsourcing services, generate qualified opportunities, manage the full sales cycle, and close international clients. Key Responsibilities Build and execute the business development strategy. Identify and approach potential clients in international markets. Generate qualified opportunities through email, Linked In, calling, partnerships, and referrals. Conduct discovery meetings and understand client requirements. Prepare proposals, pricing, and commercial offers. Negotiate contracts and close new business. Manage the CRM pipeline and maintain accurate sales forecasts. Develop partnerships and referral channels. Coordinate with operations, recruitment, and management before finalizing client commitments. Help recruit and train future business development representatives. Requirements5+ years of experience in business development, B2B sales, or international sales. Proven experience in BPO, call center, staffing, outsourcing, Saa S, or managed services is strongly preferred. Demonstrated success in personally closing contracts. Experience selling to clients in the US, UK, UAE, KSA, or other international markets. Strong understanding of lead generation, discovery calls, proposals, negotiation, and closing. Excellent spoken and written English. Strong CRM and pipeline-management experience. Ability to work independently and build processes from the ground up. An existing international network is considered a major advantage. What We Are Looking For We are not looking for someone who only books meetings or manages inbound inquiries. We need a hunter and closer who can generate opportunities, build relationships, manage negotiations, and convert prospects into paying clients. Compensation Competitive fixed salary. Attractive commission based on collected revenue. Additional performance and quarterly target bonuses. Strong growth opportunity to lead and expand the entire business development department. Location: Cairo, Egypt Work Model: Office-based To apply, please send your CV along with a brief summary of:The services you have sold. The markets you have worked with. Your previous sales targets. Examples of deals you personally generated and closed.
Egypt - Al Jizah
Retail Private Label Manager Job Summary The Retail Private Label Manager is responsible for developing, managing, and growing the company's private label portfolio. This role oversees product development, supplier management, pricing strategy, category performance, and brand positioning to deliver profitable growth while meeting customer needs and maintaining high quality standards. Key Responsibilities Develop and implement the private label strategy aligned with the company's commercial objectives. Identify market trends, customer insights, and category opportunities for new private label products. Manage the end-to-end product lifecycle, from concept and sourcing to launch and post-launch performance. Collaborate with merchandising, buying, marketing, quality assurance, supply chain, and operations teams. Identify, evaluate, negotiate, and manage relationships with local and international suppliers. Lead product assortment planning and category reviews. Conduct competitive benchmarking, pricing analysis, and market research. Develop business cases for new product introductions and range extensions. Ensure compliance with quality, regulatory, packaging, and labeling requirements. Monitor sales performance, margins, inventory levels, and profitability of private label products. Work with marketing to develop branding, packaging, promotional campaigns, and in-store merchandising. Manage product cost optimization and continuous improvement initiatives. Resolve supplier performance issues and ensure service level agreements are met. Prepare regular performance reports and recommendations for senior management. Qualifications Bachelor's degree in Business Administration, Marketing, Supply Chain, Food Science, or a related field. MBA or professional certification is an advantage.5–10 years of experience in retail buying, category management, merchandising, sourcing, or private label management. Experience with FMCG, grocery, consumer goods, health & beauty, or household products is highly preferred. Proven experience working with domestic and international manufacturers. Skills & Competencies Private label development Category management Product sourcing Supplier relationship management Negotiation Product development Financial analysis and margin management Pricing strategy Inventory management Market and consumer research Brand management Project management Commercial acumen Strong analytical and problem-solving skills Excellent communication and stakeholder management Key Performance Indicators (KPIs) Private label sales growth Gross margin improvement Private label market share New product launch success rate Supplier performance and on-time delivery Product quality and compliance Inventory turnover Cost savings achieved through sourcing initiatives Customer satisfaction and product ratings Preferred Industry Experience Supermarkets and hypermarkets Grocery retail FMCGPharmacy chains Home and household retail Consumer goods Wholesale and distribution E-commerce retail
Egypt - Bani Suwayf
Company Description At Competent, we provide smart, reliable HR outsourcing solutions tailored to the specific needs of each client. Since our launch, we have supported more than 80 organizations across diverse industries, building long-term partnerships through quality, speed, and competitive pricing. Our clients frequently refer new business because we focus on measurable results rather than generic services. Whether a company requires full HR support or targeted solutions, our team takes time to understand their environment and adapt accordingly. This commitment to excellence drives our growth and shapes how we support employers and talent alike.<br>Role Description The Steel Production Manager is a full-time, on-site role based in Markaz El Wasta. The person in this role oversees daily steel production operations, including planning, coordinating, and monitoring manufacturing activities to meet quality, safety, and output targets. Key responsibilities include supervising production teams, optimizing use of materials and equipment, enforcing safety and maintenance standards, and ensuring compliance with relevant regulations and procedures. The Steel Production Manager also analyzes production data, addresses operational issues, and collaborates with maintenance, quality, and supply chain teams to improve efficiency and reduce downtime. In addition, this role contributes to budgeting, capacity planning, and continuous improvement initiatives to support sustainable, high-performance operations.<br>Qualifications<br> Strong background in steel manufacturing or heavy industrial production, with experience managing day-to-day plant operations. Proficiency in production planning, scheduling, and resource allocation to meet output and quality goals. Knowledge of safety, health, and environmental regulations applicable to steel or metal processing environments. Experience with quality control practices, process optimization, and continuous improvement methodologies (e.g., Lean, Six Sigma). Demonstrated leadership skills, including team supervision, performance management, and coaching in a production setting. Ability to interpret technical drawings, process documents, and production reports, and make data-driven decisions. Strong problem-solving skills and ability to respond effectively to operational issues, equipment failures, and production delays. Effective communication and collaboration skills to work with cross-functional teams such as maintenance, quality, and supply chain. Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Metallurgy, or a related field; equivalent experience may be considered. Comfort working on-site in an industrial environment in Markaz El Wasta, with flexibility for shift work if required.
Egypt - Cairo
JOB PURPOSE (Overall Objective) The Accounting Manager is responsible for overseeing the company’s financial operations, ensuring the accuracy and timeliness of financial reporting, and maintaining compliance with regulatory requirements. This role involves managing the accounting team, preparing detailed financial statements, and analyzing financial data to support strategic decision-making.<br>JOB PRINCIPAL ACCOUNTABILITIES and JOB CONTENT<br>Core Accounting Duties:Prepare and maintain financial statements including balance sheets, income statements, and cash flow statements. Supervise, mentor, and manage the accounting team to ensure efficiency and accuracy in operations. Oversee accounts payable and receivable processes to ensure timely payments and collections. Lead the preparation of budgets and financial forecasts to support planning and resource allocation. Perform reconciliations for bank statements and general ledger accounts. Financial Oversight:Monitor and control company expenses, ensuring alignment with budgetary constraints. Analyze financial data to identify trends, variances, and cost-saving opportunities. Provide strategic financial reports and updates to senior management. Implement, evaluate, and enhance accounting systems and processes for operational efficiency. Establish and maintain accounting policies, fiscal controls, and procedures to safeguard company assets. Ensure compliance with accounting standards, international regulations, and company policies. Regulatory Compliance and Policies:Develop and implement policies to align with newly issued accounting standards. Provide guidance on accounting treatments to ensure adherence to local GAAP, IFRS, and company standards. Assist in internal and external audits by providing required documentation and analysis. Note: Additional job-related tasks may be assigned by the line manager as needed. This job description is not exhaustive and reflects the type and range of tasks responsibilities and outcomes associated with the role within Dimensions<br>QUALIFICATION, SKILLS & EXPERIENCE :Education Bachelor’s degree in Accounting, Finance, or a related field. Professional certification (e.g., CPA, CMA) is a plus. Experience+15 years of experience in accounting and at least +4 years’ in leadership roles Skills Very Good command of English, able to understand, assess and articulate a response Strong knowledge of accounting principles and practices. Proficiency in accounting software (e.g.,AX, Quick Books, SAP) and Microsoft Office applications.<br>Competency profile Excellent analytical and problem-solving skills. Strong attention to detail and accuracy. Good communication and interpersonal skills.<br>Computer knowledge Proficiency in accounting software (e.g., AX dynamics, SAP) and Microsoft Office applications.
Egypt - Cairo
Company Description Restore Cafe Gh is a new, concept-driven cafe brand focused on creating a welcoming, modern environment for guests to relax, connect, and enjoy quality food and beverages. The cafe aims to offer consistently high service standards, fresh menu items, and a clean, comfortable setting. Restore Cafe Gh values teamwork, reliability, and a guest-first mindset in all operations. As a growing brand, it provides opportunities to help shape standards, systems, and culture from the ground up. The team is committed to building a workplace that supports learning, professional development, and mutual respect. Role Description The Pre Opening Cafe Manager is a full-time, on-site role based in Accra, Ghana, responsible for overseeing all activities leading up to and immediately following the cafe’s launch. This includes coordinating pre-opening tasks such as vendor selection, equipment installation, inventory setup, and establishing operational procedures and checklists. The Manager will recruit, train, and schedule team members, implement service standards, and ensure that staff are prepared to deliver consistent guest experiences from day one. Daily responsibilities include supervising front-of-house and back-of-house operations, monitoring quality and hygiene, managing cash handling and reporting, and resolving guest concerns. The role also involves working closely with ownership on budgeting, marketing support, and continuous improvement initiatives to meet performance and customer satisfaction goals. Qualifications Experience in cafe, restaurant, or hospitality management, including pre-opening or launch-phase operations. Strong skills in team leadership, staff training, scheduling, and performance management. Ability to develop and implement operational processes, checklists, and standard operating procedures. Knowledge of food safety, hygiene standards, and basic health and safety regulations relevant to cafe operations. Competence in inventory control, cash handling, POS systems, and basic budgeting or cost management. Excellent communication and customer service skills, with the ability to handle guest feedback and resolve issues calmly. Organized and detail-oriented, with strong time management and problem-solving abilities. Ability to work flexible hours as needed, including weekends and holidays during pre-opening and initial launch periods. Previous experience in Cairo or familiarity with the local market and suppliers is an advantage. Relevant diploma or degree in hospitality, business management, or a related field is preferred, or equivalent practical experience.
Egypt - Cairo
Company Description Suppy is a global technology partner focused on helping traditional retailers successfully expand into e-commerce. The company provides proprietary tools and expert solutions in fulfillment, commerce, customer experience, and analytics to support scalable online operations. Suppy’s team designs profitable online delivery systems tailored to diverse retail formats, including brick-and-mortar stores, grey stores, and dark stores. By streamlining e-grocery operations and boosting efficiency, Suppy enables retailers and marketplaces to grow into dynamic online platforms. Applicants joining Suppy will be part of a growing organization dedicated to transforming retail and driving measurable business results.<br>Role Description The Marketing Communications Manager is a full-time. This role is responsible for planning and executing integrated marketing communications that support Suppy’s brand positioning and business objectives. Day-to-day tasks include developing and refining messaging, writing and distributing press releases, creating content for digital and offline channels, and coordinating campaigns that promote Suppy’s solutions to retailers and marketplaces. The Marketing Communications Manager will collaborate with cross-functional teams to ensure consistent brand narratives, manage timelines and deliverables for communication projects, and track performance to optimize future initiatives. This role also involves maintaining relationships with media and industry partners, supporting events, and identifying opportunities to enhance visibility and thought leadership in the retail and e-commerce space.<br><br>Qualifications Strong communication skills, including clear written and verbal communication and the ability to tailor messages to different audiences. Experience in marketing communications, with a track record of developing and executing multi-channel campaigns. Background in strategic communications, including planning, messaging frameworks, and alignment with business goals. Ability to draft and manage press releases and work effectively with media contacts and external stakeholders. Proficiency in project management, including managing timelines, resources, and cross-functional coordination. Experience in digital marketing, content creation, and social media management is highly beneficial. Analytical skills to interpret campaign performance data and recommend improvements. Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent practical experience. Comfort working in a hybrid environment and collaborating with geographically distributed teams. Experience in retail, e-commerce, or technology sectors is a plus.
Egypt - Al Jizah
Company Description Abo Ali Pharmacies is a well-established pharmacy chain serving the Sixth of October and Sheikh Zayed areas since 1996. Founded by Dr. Ahmed Abo Ali with a single pharmacy, the group has grown to 30 branches in the Zayed and October regions, with plans to expand nationwide. The organization is committed to providing high-quality pharmaceutical services and a customer-centric experience. Team members are viewed as the core of the Abo Ali family, with continuous training and development to enhance their professional skills. Joining Abo Ali Pharmacies means contributing to the advancement of pharmacy standards in a supportive and growth-oriented environment.<br>Role Description The Branch Manager (Pharmacist) is responsible for overseeing the daily operations of a pharmacy branch in 6th of October, ensuring safe, accurate, and efficient dispensing of medications and pharmaceutical products. This full-time, on-site role includes supervising and scheduling staff, supporting their development, and fostering a collaborative work environment. The role involves providing professional counseling to customers on prescriptions and over-the-counter medications, promoting rational drug use, and ensuring a high level of customer satisfaction. The Branch Manager monitors inventory levels, manages ordering and stock rotation, and oversees the storage and handling of medications in line with regulatory and company standards. They also ensure compliance with all legal, ethical, and quality requirements, handle branch reporting, support sales targets, and coordinate with head office on operational and promotional activities. <br>Qualifications Licensed Pharmacist with a Bachelor’s degree in Pharmacy (or equivalent) and eligibility to practice in the relevant jurisdiction. Proven experience in community pharmacy practice, including dispensing, medication counseling, and pharmacovigilance. Demonstrated branch or team leadership experience, including staff supervision, coaching, and performance monitoring. Strong customer service orientation with the ability to handle inquiries, resolve issues, and maintain a welcoming environment. Solid knowledge of pharmacy regulations, prescription validation, controlled drugs handling, and quality assurance procedures. Competence in inventory management, including stock control, expiration follow-up, ordering, and loss prevention. Good communication and interpersonal skills, with the ability to collaborate effectively with colleagues, physicians, and suppliers. Organizational and problem-solving abilities, with attention to detail and accurate documentation practices. Basic proficiency in pharmacy management systems and common office software tools. Flexibility to work shifts, weekends, and holidays as needed to support branch operations.
Egypt - Al Jizah
Company Description Abo Ali Pharmacies is a well-established pharmacy chain serving the Sixth of October and Sheikh Zayed areas since 1996. Founded by Dr. Ahmed Abo Ali with a single pharmacy, the group has grown to 30 branches in the Zayed and October regions, with plans to expand nationwide. The organization is committed to providing high-quality pharmaceutical services and a customer-centric experience. Team members are viewed as the core of the Abo Ali family, with continuous training and development to enhance their professional skills. Joining Abo Ali Pharmacies means contributing to the advancement of pharmacy standards in a supportive and growth-oriented environment.<br>Role Description The Branch Manager (Pharmacist) is responsible for overseeing the daily operations of a pharmacy branch in 6th of October, ensuring safe, accurate, and efficient dispensing of medications and pharmaceutical products. This full-time, on-site role includes supervising and scheduling staff, supporting their development, and fostering a collaborative work environment. The role involves providing professional counseling to customers on prescriptions and over-the-counter medications, promoting rational drug use, and ensuring a high level of customer satisfaction. The Branch Manager monitors inventory levels, manages ordering and stock rotation, and oversees the storage and handling of medications in line with regulatory and company standards. They also ensure compliance with all legal, ethical, and quality requirements, handle branch reporting, support sales targets, and coordinate with head office on operational and promotional activities. <br>Qualifications Licensed Pharmacist with a Bachelor’s degree in Pharmacy (or equivalent) and eligibility to practice in the relevant jurisdiction. Proven experience in community pharmacy practice, including dispensing, medication counseling, and pharmacovigilance. Demonstrated branch or team leadership experience, including staff supervision, coaching, and performance monitoring. Strong customer service orientation with the ability to handle inquiries, resolve issues, and maintain a welcoming environment. Solid knowledge of pharmacy regulations, prescription validation, controlled drugs handling, and quality assurance procedures. Competence in inventory management, including stock control, expiration follow-up, ordering, and loss prevention. Good communication and interpersonal skills, with the ability to collaborate effectively with colleagues, physicians, and suppliers. Organizational and problem-solving abilities, with attention to detail and accurate documentation practices. Basic proficiency in pharmacy management systems and common office software tools. Flexibility to work shifts, weekends, and holidays as needed to support branch operations.
Egypt - Cairo
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>As part of the Commercial team and reporting to the Head of Retail Media, this role is responsible for planning and orchestrating QC campaigns across Partnerships, Commercial, Ad Operations, and Marketing stakeholders.<br><br>The objective is to deliver impactful QC campaigns including seasonal events, product launches (new in-app media assets), regional campaigns, and other initiatives that drive sales and customer growth.<br><br>Own the full campaign strategy and execution roadmap across Partnerships, AdOps, Commercial, and Marketing functions.<br><br>Oversee campaign governance (trackers, timelines, reporting), ensuring discipline in execution and accountability across teams.<br><br>Build and present campaign briefs, documentation, and post campaign reviews with insights and recommendations for future improvements.<br><br>Lead cross-functional alignment, anticipating risks, and driving resolution; mentor and guide the teams<br><br>Represent the local market in the regional team, providing feedback and ensuring best-in-class execution and adoption of campaign practices.<br><br>Champion the adoption of new in-app product assets, ensuring integration into the campaign ecosystem and maximizing impact on visibility and sales.<br><br>Collaborate with Partnerships and Commercial teams to design and optimize high-value campaigns for partners and seasonal peaks, balancing customer engagement and revenue growth.<br><br>Partner with Marketing teams to ensure campaigns are seamlessly integrated into broader marketing, media, and CRM strategies.<br><br>Qualifications<br><br>BSc degree in Marketing or relevant field related to retail, FMCG, Product and Tech<br><br>6-8 years of experience<br><br>Brand Manager & trade marketing or Marketing Manager experience is a MUST<br><br>E-commerce & FMCG Or Retail Experience Is a MUST<br><br>Experience working effectively with cross functional teams at all levels of management.<br><br>Proven track record in delivering in a complex and fast paced environment<br><br>Ability to manage multiple projects while maintaining a high level of attention to detail.<br><br>Ability to build strong relationships and influence cross functionally.<br><br>Advanced Excel skills, experience with analyzing datasets and delivering actionable insight (experience with Looker, Tableau is a plus).<br><br>Great deal of understanding the content/e-merchandising and customer funnel
Egypt - Cairo
MOHM, a leader in office furniture manufacturing, is growing and searching for talented individuals to support our expansion and take our innovative designs to new heights. If you’re ready to make an impact, apply to join us as a Marketing Manager.<br>(Marketing Manager)<br>Job Description:· Create and execute tailored marketing and advertising plans for each brand, ensuring alignment with the overall business strategy and objectives.· Conduct thorough market trend analysis through comprehensive research to uncover customer insights, assess competitive landscapes, and identify opportunities for growth and improvement.· Ensure consistent brand messaging and positioning across all marketing channels.· Oversee developing and producing various marketing materials, including brochures, catalogs, social media content, and website updates … etc.· Manage digital marketing initiatives, including SEO/SEM, email marketing, social media campaigns, and content creation.· Utilize analytics tools to track campaign performance, enabling data-driven decision-making.· Oversee the creation of Digital marketing content, ensuring that it aligns with the brand identity and resonates with the target audience.· Collaborate with product development teams to successfully launch new products, which includes the creation of marketing materials and showroom displays, ensuring alignment with target markets and positioning.· Work closely with sales, operations, and customer service teams to ensure that marketing strategies are effectively implemented and support overall business objectives.· Liaise with external partners and vendors, including advertising agencies and media outlets.· Develop and manage the marketing budget, ensuring effective allocation of resources to maximize return on investment (ROI).· Lead and mentor a team of marketing professionals, fostering a collaborative and creative work environment.· Enhance the overall shopping experience for customers through effective retail management practices.· Organizing in-store events for better customer engagement and brand awareness.· Conduct showroom experience training for the sales team to showcase products effectively.· Manage public relations efforts, including events, activations, and exhibitions, to boost brand visibility and customer satisfaction. Job Requirements:· Experience: 5-7 years in marketing, with experience in manufacturing required.· Education: Bachelor’s degree in Marketing, Business Administration, or a related field.· Language Skills: Fluent in spoken and written English.· Communication Skills: Excellent communication and writing skills.· Campaign Management: Proven experience in identifying target audiences and leading multi-channel marketing campaigns that engage, educate, and motivate. Benefits:· Competitive salary package· Social and medical insurance
Egypt - Cairo
<p><strong>1. Position Overview</strong></p><p>The Planning Manager is responsible for end-to-end planning and inventory management across all business units. The role oversees demand planning, production planning, replenishment, and inventory control for both trading items and raw materials used in manufacturing. The Planning Manager drives the Sales & Operations Planning (S&OP) process, ensures optimal stock levels, and leads a cross-functional planning team to achieve supply continuity, cost efficiency, and service level targets.</p><p> </p><p><strong>2. Key Responsibilities</strong></p><p><strong> </strong></p><p><strong>A. Demand Planning & Forecasting</strong></p><p>• Develop and maintain rolling demand forecasts (monthly / quarterly / annual) across all product categories — medical devices, consumables, and raw materials.</p><p>• Collaborate with Sales, Marketing, and Business Unit Managers to gather market intelligence and incorporate into statistical forecast models.</p><p>• Monitor forecast accuracy (MAPE / Bias) and implement corrective actions to continuously improve forecasting precision.</p><p>• Analyze historical sales data, seasonality, product lifecycle stages, and market trends to refine demand signals.</p><p> </p><p><strong>B. Sales & Operations Planning (S&OP)</strong></p><p>• Facilitate and chair the monthly S&OP cycle: Pre-S&OP demand review, supply review, financial reconciliation, and Executive S&OP sign-off.</p><p>• Prepare S&OP meeting packs including demand vs. supply gap analysis, inventory projections, and risk/opportunity registers.</p><p>• Ensure alignment between commercial commitments and supply capacity across all 7 business units.</p><p>• Track and communicate consensus plan to procurement, warehouse, and finance teams.</p><p> </p><p><strong>C. Inventory Management & Optimization</strong></p><p>• Define and maintain optimum inventory levels — safety stock, reorder points, and min/max parameters — using ABC/XYZ segmentation across ~4,000 active SKUs.</p><p>• Monitor inventory health metrics: Days of Supply on Hand (DSOH), stock coverage, excess & obsolete (E&O) inventory, and slow-moving items.</p><p>• Execute periodic physical inventory counts and cycle counts; reconcile system vs. physical balances in ERP system.</p><p>• Drive inventory reduction initiatives without compromising service levels; maintain target fill rate across all product categories.</p><p>• Manage shelf-life and expiry risk for medical consumables and pharmaceutical-grade raw materials.</p><p><strong> </strong></p><p><strong>D. Production Planning (MTO / MTS)</strong></p><p>• Develop and release Master Production Schedules (MPS) for Make-to-Stock (MTS) and Make-to-Order (MTO) products aligned with capacity constraints.</p><p>• Coordinate with Manufacturing and Quality teams to incorporate production lead times, batch sizes, and changeover requirements into plans.</p><p>• Monitor production adherence to plan (Schedule Attainment %) and escalate deviations in a timely manner.</p><p>• Plan raw material requirements using MRP outputs and ensure materials are available ahead of production schedules.</p><p> </p><p><strong>E. Purchase Requisitions (PRs)</strong></p><p>• Issue and manage Purchase Requisitions (PRs) for all trading items, raw materials, and imported goods across 40+ foreign agents/suppliers.</p><p>• Review and approve replenishment orders generated from MRP/DRP runs in ERP system</p><p>• Coordinate with the Procurement team on supplier lead times, MOQs, LC requirements, and import documentation to align purchase plans.</p><p>• Manage order prioritization during supply shortages or disruptions, ensuring critical items are sourced on time.</p><p> </p><p><strong>F. Team Leadership & Development</strong></p><p>• Directly manage and develop the planning team (demand planners, inventory analysts, production planners, and data analysts).</p><p>• Set clear KPIs, conduct regular performance reviews, and build individual development plans for team members.</p><p>• Foster a culture of continuous improvement, data-driven decision making, and cross-functional collaboration.</p><p>• Conduct training on planning tools, ERP system usage, and best-practice supply chain methodologies.</p><p> </p><p><strong>G. Reporting & Analytics</strong></p><p>• Prepare and present monthly planning dashboards covering: DSOH, forecast accuracy, stock coverage, fill rate, E&O value, and PR/PO cycle time.</p><p>• Provide the Supply Chain Director with regular insights on supply risks, inventory exposure, and improvement opportunities.</p><p>• Develop and maintain ERP reports and Power BI / Excel dashboards for planning performance tracking.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p><strong>3. Required Qualifications</strong></p><p><strong>Education</strong></p><p>• Bachelor’s degree in supply chain management, Industrial Engineering, Business Administration, Pharmacy, or a related field.</p><p><strong>Professional Experience</strong></p><p>• Minimum 8–10 years of progressive experience in supply chain planning, with at least 3 years in a managerial role.</p><p>• Proven experience in the medical devices, pharmaceutical, or FMCG industry — preferably within Egypt or the MENA region.</p><p>• Demonstrated track record of managing planning for both trading (import) and manufacturing (MTO/MTS) environments.</p><p>• Hands-on experience managing large SKU portfolios (>1,000 SKUs) with multiple product categories and diverse supplier bases.</p><p>• Prior exposure to S&OP facilitation and cross-functional stakeholder management at a senior level.</p><p><strong>Professional Certifications (Preferred)</strong></p><p>• CPIM (Certified in Planning and Inventory Management) - Preferred</p><p> </p><p><strong>4. Required Skills & Competencies</strong></p><p><strong>Technical Skills</strong></p><p>• Deep expertise in demand planning, MRP/DRP, MPS, safety stock modelling, and inventory optimization techniques.</p><p>• Proficiency with ERP systems — MS Dynamics 365 (preferred), or equivalent; ability to configure and leverage planning modules.</p><p>• Strong command of ABC/XYZ inventory segmentation, EOQ/ROP models, and service-level target setting.</p><p>• Advanced Excel skills (pivot tables, solver, scenario modelling); experience with Power BI or similar BI tools is a plus.</p><p>• Familiarity with import/export operations, LC mechanics, and coordination with foreign agents and freight forwarders.</p><p>• Understanding of medical device regulatory requirements (MOHP, GAFI registrations) as they affect planning lead times.</p><p>• Knowledge of manufacturing planning concepts: capacity planning, OEE, batch manufacturing, and BOM management.</p><p><strong> </strong></p><p><strong>Leadership & Soft Skills</strong></p><p>• Strong leadership presence with the ability to motivate, coach, and develop a diverse planning team.</p><p>• Excellent analytical and critical thinking skills — comfortable translating data into actionable business decisions.</p><p>• Effective communicator at all organizational levels; capable of presenting complex supply plans to senior management.</p><p>• High attention to detail with the ability to manage multiple priorities under time pressure.</p><p>• Collaborative cross-functional mindset; skilled at influencing without direct authority (sales, finance, operations).</p><p>• Continuous improvement orientation — proactively identifies process gaps and drives structured solutions.</p><p>• Fluent in Arabic and English (written and spoken).</p>
Confidential
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>About us:</strong> </p> <p>Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.</p> <p> </p> <p> <strong>Role Summary:</strong> </p> <p>The Senior Product Manager owns the vision, strategy, and delivery of enterprise systems, core platforms and integrations that enable secure, compliant, and scalable fintech products. This role has end-to-end ownership of shared capabilities and operational platforms including 3rd-party integrations, CRM, customer support systems, admin portals, and data platforms used across multiple product and business squads.</p> <p>This is a senior, high-impact role requiring strong judgment in regulated environments, the ability to lead through influence, and a deep understanding of how platform decisions affect customer experience, operational efficiency, and regulatory posture.</p> <p> </p> <p> <strong>Key Responsibilities:</strong> </p> <p> </p> <p>Platform & Internal Systems Strategy:</p> <ul> <li>Define and own the long-term platform and internal systems strategy aligned with business growth and regulatory requirements.</li> <li> Set platform principles and standards (API-first, reuse-driven, audit-ready, security-by-default).</li> <li>Proactively identify structural platform gaps and lead initiatives to address scalability, reliability, and operational risk.</li> </ul> <p> </p> <p>Senior Ownership of 3rd-Party Integrations:</p> <p> Lead product ownership for complex 3rd-party integrations, including:</p> <ul> <li> Identity and verification providers</li> <li>Credit bureaus and risk data services</li> <li> Banking, payments, and financing partners</li> <li> Government and regulatory systems</li> <li> Drive integration strategy across vendors, including:</li> <li>Standardized integration patterns</li> <li>SLA, monitoring, and incident management requirements</li> <li> Versioning, migration, and deprecation strategies</li> <li>Partner with procurement, legal, and engineering on vendor selection and onboarding.</li> </ul> <p> </p> <p>CRM, Customer Support & Case Management Platforms:</p> <ul> <li>Own the product direction for CRM and customer support systems supporting:</li> <li>Customer lifecycle management</li> <li> Case handling, disputes, and escalations</li> <li>Compliance-driven workflows (KYC/AML reviews, investigations)</li> <li>Ensure deep integration between CRM, support platforms, and core fintech systems.</li> <li>Optimize operational workflows to reduce manual effort and improve resolution times.</li> </ul> <p> </p> <p>Admin Portals & Operational Tooling:</p> <p> Lead product ownership of admin portals and internal dashboards used by:</p> <ul> <li>Operations</li> <li> Risk and compliance</li> <li>Customer support</li> <li>Finance and reconciliation teams</li> <li>Ensure admin tools support:</li> <li>Role-based access control and audit trails</li> <li> Secure approvals and exception handling</li> <li> High-volume operational throughput with strong usability</li> <li> Balance flexibility for ops teams with strong governance and controls.</li> </ul> <p> </p> <p>Regulatory, Risk & Compliance Leadership:</p> <ul> <li>Act as a senior product partner to Risk, Compliance, Legal, and InfoSec.</li> <li> Translate regulatory obligations into scalable platform capabilities rather than ad-hoc processes.</li> <li>Ensure all platform and ops systems are audit-ready by design, with full traceability and reporting.</li> <li> Lead product responses to regulatory findings, audits, and remediation initiatives.</li> </ul> <p> </p> <p>Roadmap Ownership & Cross-Squad Alignment:</p> <ul> <li> Own and communicate a multi-quarter platform roadmap, balancing:</li> <li> Regulatory commitments</li> <li>Operational efficiency</li> <li> Product enablement and scalability</li> <li>Drive prioritization decisions that consider company-wide impact and long-term platform health.</li> <li>Manage complex dependencies across product squads and business functions.</li> </ul> <p> </p> <p>Execution, Quality & Resilience:</p> <ul> <li> Work closely with engineering leadership to define and enforce:</li> <li> Non-functional requirements (availability, performance, security)</li> <li> Business continuity and disaster recovery expectations</li> <li>Ensure safe delivery through staged rollouts, monitoring, and incident management practices.</li> </ul> <p> </p> <p>Metrics, Outcomes & Continuous Improvement:</p> <p>Define and own senior-level platform KPIs, including:</p> <ul> <li> Platform adoption and reuse across squads</li> <li> Integration reliability and failure rates</li> <li> Operational efficiency gains</li> <li> Reduction in manual and high-risk processes</li> <li>Use data, incidents, and audit outcomes to drive continuous improvement.</li> </ul> <p> </p> <p> <strong>Required Skills & Experience:</strong> </p> <p> </p> <ul> <li> 8+ years of Product Management experience, with significant ownership of platform or internal products in fintech or other regulated industries.</li> <li> Proven experience leading:</li> <li>3rd-party integrations at scale</li> <li> CRM and customer support platforms</li> <li> Admin portals and operational tooling</li> <li> Strong understanding of:</li> <li>Financial transaction flows and risk controls</li> <li> APIs, distributed systems, and integration patterns</li> <li> Regulatory frameworks (KYC, AML, data privacy)</li> <li> Demonstrated ability to lead through influence in complex, cross-functional environments.</li> </ul> <p> </p> <p> <strong>Preferred Qualifications:</strong> </p> <p> Experience as a Senior / Lead Platform PM or Technical PM.</p> <p> Background in lending, mortgages, payments, or identity platforms.</p> <p> Experience working directly with regulators, auditors, or compliance reviews.</p> <p> Familiarity with cloud security, access management, and observability.</p> <p> Experience mentoring junior PMs or shaping product standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> </p> <p> </p><p></p></section>
Egypt - Egypt
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p><p>Job Description The Rooms Division Manager at Movenpick Waterpark Resort & Spa Soma Bay is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.</p><p>Key Responsibilities:</p><ul><li>Leadership and Team Management: Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement. Recruit, train, and develop staff to ensure high levels of performance and engagement. Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.</li><li>Operational Excellence: Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning. Develop and implement standard operating procedures to ensure consistency and quality in guest service. Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.</li><li>Guest Experience Management: Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively. Implement guest service standards and continuously monitor guest feedback to drive improvements. Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.</li><li>Financial Performance: Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability. Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency. Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.</li><li>Quality Assurance and Compliance: Ensure compliance with all health, safety, and security standards, as well as company policies and procedures. Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance. Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li><li>Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.</li><li>Strong leadership, management, and interpersonal skills.</li><li>Excellent communication and problem-solving abilities.</li><li>Proficiency in hotel management software and Microsoft Office Suite.</li><li>Ability to work flexible hours</li><li>Good communication and customer contact skills</li><li>Service oriented with an eye for details</li><li>Ability to work effectively and contribute in a team</li><li>Self-motivated and energetic</li><li>Well-presented and professionally groomed at all times</li></ul><p></p></section>