Operation Manager Jobs in Egypt

At RAF Specialty Coffee, we are not just growing stores — we are building a disciplined, performance-driven specialty coffee operation.<br>We're looking for an experienced Area Manager to lead multiple branches, drive sustainable revenue growth, enforce operational discipline, and standardize the customer experience across the region. If you understand specialty coffee operations beyond the surface level, this role is for you.<br>Role Objective Lead and manage a group of branches to ensure:Sustainable revenue growth Operational consistency Unified quality standards Exceptional customer experience Full compliance with company policies This role requires strong field presence, analytical thinking, and the ability to develop branch leaders.<br>Key Responsibilities<br>1️⃣ Regional Operations Leadership Develop and execute a structured monthly branch visit plan (100% coverage). Conduct full operational audits covering: quality, cleanliness, customer experience, inventory, shift management, and training. Issue structured visit reports with corrective action plans and deadlines. Analyze branch performance variances (Sales, Waste, Customer Satisfaction, Discipline). Intervene directly in underperforming branches with structured turnaround plans. Ensure equipment readiness and maintenance coordination.<br>2️⃣ Financial Performance Management Review daily, weekly, and monthly sales reports. Analyze Same Store Growth trends. Monitor waste percentage vs. target. Control sales vs. cash discrepancies. Ensure compliance with discount and promotion policies. Maintain strong Cost / Waste / Labor control discipline.<br>3️⃣ Leadership & Talent Development Conduct monthly one-on-one performance meetings with Branch Managers. Approve development plans. Identify promotable talents within the region. Build internal leadership succession readiness. Intervene in cases of leadership gaps.<br>4️⃣ Customer Experience & Brand Standards Review OVR and Mystery Audit reports. Analyze recurring complaint patterns. Ensure unified customer journey across branches. Monitor standards: presentation, ambiance, music, lighting, hygiene. Support proper execution of promotional campaigns.<br>5️⃣ Compliance & Governance Ensure full adherence to company SOPs. Review attendance and discipline reports. Oversee food safety and occupational health standards. Escalate major violations to senior management.<br>6️⃣ Commercial & Market Intelligence Monitor competitors within the region. Report pricing trends and competitor offers. Suggest applicable operational improvements. Support new product testing initiatives.<br>Requirements Education Bachelor’s degree (required) Experience2+ years as Area Manager3–7 years in the Specialty Coffee industry (highly preferred)<br>Core Competencies Expert in Operational Quality & Standardization Strong Commercial & Sales Data Analysis Advanced Financial Control (Cost / Waste / Labor) Strong Problem-Solving & Data-Based Decision Making Leadership Development & Team Building High Accountability & Result Orientation

Summary:The Sales Account Manager is responsible for handling an end-to-end sales process, starting from approaching clients to providing after-sales services.<br>Responsibilities: Responsible for generating new leads and approaching them. Develop a trusted advisor relationship with primary accounts, key stakeholders, and critical decision makers. Promote the company’s portfolio to the new and existing customers. Maintain a deep understanding of customers’ operations and determine technical needs. Providing proper samples to the customers to ensure products’ quality. Ensure the timely and successful delivery of our products in coordination with the logistics team. Follow up with the customer to ensure the payment collection. Handles any after-sales issues received from the clients and submits them to the specialized team. Monitor sales volume, revenues, and costs against forecasts to identify problem areas. Document and track the progress of all accounts, opportunities, samples, and account communication using the company’s CRM. Negotiate pricing agreements and contracts in accordance with internal guidelines. Assist and collaborate with other sales team members on opportunities related to your specific technical experience and knowledge. Keeping clients updated with new products & services.<br>Requirements:Bachelor’s degree in chemistry, chemical engineering, Petroleum Engineering, or any relevant field5 to 7 years of experience in chemicals/raw material sales for Oil & Gas (Process Engineers & R&D Engineers are welcomed to apply) Strong interpersonal and communication skills Very good command of English

Objective of the Position:<br><br>We are seeking an experienced and detail-oriented Spare Parts Manager to lead our parts<br><br>department for Jeep & Alfa brand. The ideal candidate will be responsible for overseeing the<br><br>efficient management of spare parts inventory, ensuring parts availability, managing supplier<br><br>relationships, and delivering exceptional service to both internal (workshop) and external<br><br>(retail/wholesale) customers.<br><br>Duties & Responsibilities <br><br>Manage and oversee the daily operations of Jeep & Alfa spare parts department Monitor parts inventory levels to ensure optimal stock availability while minimizing excess<br><br>inventory.<br><br>Forecast parts requirements based on service trends and upcoming vehicle models Coordinate with Subaru regional/head office for parts ordering, warranty returns, and<br><br>promotional campaigns.<br><br>Supervise parts team staff: hiring, training, setting objectives, and conducting performance<br><br>reviews.<br><br>Ensure accurate and timely order fulfillment for workshop, retail, and wholesale clients Maintain compliance with Jeep & Alfa global parts standards and policies Develop and maintain strong relationships with Jeep & Alfa service advisors, workshop<br><br>managers, and external customers.<br><br>Prepare and analyze monthly reports on sales, inventory turnover, and parts performance Monitor and control parts pricing, discounts, and promotional offers in line with company<br><br>policy.<br><br>Implement best practices for storage, safety, and inventory control<br><br>Requirements<br><br>Bachelor's degree in mechanical/automotive engineering or relevant technical field Minimum 5 years of experience in spare parts managementdealership or similar automotive brand Strong knowledge of automotive parts cataloging systems (e.g., EPC, DMS) Excellent organizational and leadership skills Strong analytical and problem-solving abilities

Job Summary:We are looking for a Policies and Procedures Technology Unit Manager to lead the development, governance, and lifecycle management of technology policies and procedures, ensuring compliance with regulatory requirements, technology governance standards, and organizational controls.<br>Job Responsibilities:Develop, review, and maintain technology policies, procedures, and governance documentation. Ensure documentation aligns with IT, Information Security, Data Governance, and regulatory requirements. Manage document lifecycle, version control, and quality assurance processes. Coordinate with cross-functional stakeholders to resolve documentation and governance gaps. Drive continuous improvement of technology documentation, standards, and governance practices.<br>Job Qualifications: Bachelor’s degree in Information Technology, Information Systems, Computer Science, Engineering, Business Administration, Banking, or a related field. MBA, Master’s degree, or executive education/certification in IT Governance, Information Security, Data Governance, Policy Management, Risk Management, or Compliance is preferred.6–8+ years of relevant experience in IT governance, information security governance, data governance, technology documentation, policy management, banking operations, risk, compliance, internal control, or other banking/IT-related roles. Banking or financial services experience is strongly preferred, with proven exposure to institutional policy frameworks, procedure development, regulatory alignment, documentation lifecycle management, central repository governance, stakeholder coordination, and audit readiness. Preferred certifications include Policy Management, Governance, Compliance, Risk Management, Lean Six Sigma, BPM, Internal Control, Operational Excellence, COBIT, ITIL, ISO 27001 (Awareness, Lead Implementer, or Lead Auditor), Data Governance Certification, or an equivalent professional certification.<br>Human Capital Sector

Job Summary The Commercial Manager – E-commerce is responsible for driving the commercial success of the company's online business by maximizing sales, profitability, and customer growth. The role oversees pricing, promotions, product assortment, marketplace performance, and commercial partnerships while ensuring alignment with the company's overall business strategy. Key Responsibilities Develop and execute the e-commerce commercial strategy to achieve revenue and profitability targets. Manage product assortment, pricing, promotions, and online merchandising to maximize sales. Monitor sales performance, customer behavior, and market trends to identify growth opportunities. Manage relationships with online marketplaces, vendors, and commercial partners. Collaborate with Marketing, Supply Chain, Operations, and Finance to ensure product availability and successful campaign execution. Analyze key business metrics and prepare regular commercial performance reports. Develop sales forecasts, budgets, and commercial plans. Identify new business opportunities, product categories, and online sales channels. Ensure a seamless customer journey by improving conversion rates and overall shopping experience. Lead, coach, and develop the e-commerce commercial team. Qualifications Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.5–8 years of experience in e-commerce, retail, or commercial management, including at least 3 years in a managerial role. Strong understanding of e-commerce platforms, digital merchandising, pricing strategies, and online marketplaces. Experience with ERP systems, Google Analytics, Microsoft Excel, and BI reporting tools. Strong analytical, negotiation, leadership, and communication skills.

Company Description<br> Founded in April 2013, Innovera is a leading multinational EdTech company dedicated to transforming education through technology. With extensive operations across the Middle East and Africa, Innovera partners with acclaimed international EdTech brands to bridge the gap between mature and emerging markets. The company offers professional development for educators, curriculum design, application development, and consultancy services, maintaining global standards. Innovera’s mission is to empower educators and elevate classroom learning, driving meaningful change in schools and communities.<br> Role Description<br> This is a full-time hybrid role for a Sales Account Manager located in Cairo, Egypt. The role involves building and maintaining relationships with clients, ensuring customer satisfaction, and managing accounts to meet and exceed sales targets. Responsibilities also include developing and executing sales strategies, identifying and generating leads, and providing exceptional customer service. Some work-from-home flexibility is available for this position.<br> Qualifications<br> Experience in Account Management, Customer Satisfaction, and maintaining professional relationships Strong Customer Service skills to deliver exceptional experiences Proficiency in Lead Generation and identifying new business opportunities Excellent Communication skills, both verbal and written Proven ability to meet or exceed sales targets with a results-driven mindset Familiarity with the EdTech industry or educational solutions is a plus Bachelor's degree in Business, Marketing, or a related field is preferred Ability to work independently, with strong organizational and time-management skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Investment Manager at Nawy Real Estate will be responsible for overseeing the company’s investment portfolio, developing investment strategies, and managing real estate investment projects from inception to completion.<br> This role requires a strategic thinker with strong leadership abilities, extensive knowledge of real estate markets, and a proven track record of successful investment management.<br> Key Responsibilities: Develop and implement investment strategies aligned with the company’s objectives and market trends.<br> Manage the acquisition, disposition, and asset management of real estate properties.<br> Conduct thorough financial analysis, due diligence, and risk assessments for investment opportunities.<br> Lead negotiation efforts, contracts, and agreements related to investments and partnerships.<br> Monitor portfolio performance and prepare detailed reports for senior management and investors.<br> Coordinate with cross-functional teams including finance, legal, and operations to ensure successful execution of investments.<br> Stay informed on market developments, regulatory changes, and economic indicators that affect the investment portfolio.<br> Mentor and lead junior investment team members, fostering professional development.<br> Qualifications: Bachelor’s degree in Finance, Real Estate, Business Administration, or a related field.<br> A Master’s degree or MBA is highly preferred.<br> 7+ years of experience in real estate investment management or a related field.<br> Proven experience in managing real estate investment portfolios and leading successful investment deals.<br> Strong analytical, negotiation, and communication skills.<br> Ability to work strategically and lead cross-functional teams.<br> Comprehensive understanding of real estate markets, financial modeling, and investment principles.<br> Strong leadership and team management capabilities.<br></span> </div>

Company Description MUSE Art House is a creative arts hub in Cairo dedicated to one thing: turning passion into craft. We train actors, filmmakers, and content creators with working professionals — not academics. We're building our core team, and we're looking for an Admin / Receptionist who understands that first impressions are everything.<br>What You'll Do• Welcome students, and guests in person and over the phone• Manage schedules, bookings, and student files• Handle payments, receipts, and financial records• Respond to general inquiries and emails• Support the Workshop Manager in daily operations<br>What We're Looking For• Extremely organized, no missed appointments, no lost files• Warm, professional communication, you are the face of MUSE• Proficient in Excel or Google Sheets• Arabic (fluent) + English (basic to intermediate)<br>The Role• Full Time | On Site | Cairo• Competitive salary based on experience<br>Qualifications Strong Customer Service and Customer Satisfaction skills to ensure positive client experiences. Proficiency in Receptionist Duties and Reservations to manage front desk operations and bookings efficiently. Excellent Communication skills to interact professionally with clients, partners, and team members. Ability to multitask and maintain attention to detail in a fast-paced environment. Previous experience in customer service, hospitality, or front desk management is preferred. Proficiency in relevant software and tools for scheduling and communication is an asset.<br>If you believe in craft, care about people, and want to be part of something being built from the ground up, Send your CV to: [musearthouseeg@gmail.com]

The Project Manager is responsible for the full operational readiness, productivity, and lifecycle maintenance of a heavy equipment fleet of 80+ units (excavators, dozers, loaders, graders, compactors, tipper trucks, and support vehicles) supporting a large-scale earthworks project at Sukari Gold Mine (SGM), Marsa Alam. The role owns equipment availability and utilization targets, workshop and maintenance operations, spare parts and inventory management, HSE compliance for plant operations, and coordination between operations, maintenance, and site production teams. The successful candidate must be a qualified Mechanical Engineer with hands-on heavy equipment maintenance and workshop management experience.<br>Key Responsibilities Fleet Operations & Production Support• Plan and coordinate daily deployment of 80+ heavy equipment units across excavation, hauling, grading, and compaction activities to meet earthworks production targets.• Monitor equipment utilization, idle time, and productivity (m³/hour, cycle times) and drive continuous improvement in fleet efficiency.• Coordinate with site engineers and production teams to align equipment allocation with the project schedule and daily/weekly work plans. Ensure optimal equipment-to-task matching (e.g., excavator-truck pairing) to minimize costs and maximize output. Maintenance Management• Own the preventive maintenance (PM) program for the entire fleet, ensuring PM schedules, service intervals, and OEM guidelines are followed for all equipment types and tipper trucks.• Minimize unplanned breakdowns through predictive/condition-based maintenance practices and root-cause analysis of recurring failures.• Set and monitor fleet KPIs: mechanical availability, MTBF (mean time between failures), MTTR (mean time to repair), and overall equipment effectiveness (OEE).• Approve major repair scopes, overhaul plans, and decisions on repair vs. replace for aging units.• Maintain equipment maintenance records, service history, and digital/manual maintenance tracking systems for all 80+ units. Workshop Management• Manage day-to-day operations of the maintenance workshop, including workshop layout, work bays, mobile maintenance units, and field service teams.• Supervise mechanics, technicians, electricians, welders, and workshop support staff; plan manpower and shift coverage against workload.• Ensure the workshop is equipped with the right tools, lifting equipment, diagnostic tools, and calibrated instruments.• Implement workshop HSE standards, 5S/housekeeping, and safe systems of work (lockout-tagout, working at height on equipment, hot works).• Oversee mobile workshop/field service response for breakdowns occurring away from the main yard. Spare Parts, Inventory & Vendor Management• Forecast spare parts requirements based on fleet size, usage, and maintenance plans; maintain optimal stock levels to avoid downtime while controlling inventory cost.• Manage relationships with OEM dealers, parts suppliers, tire suppliers, and subcontracted repair/overhaul vendors.• Review and approve purchase requisitions for parts, consumables (oils, filters, tires), and outsourced repair services.• Negotiate service contracts, warranty claims, and extended maintenance agreements with equipment suppliers. HSE & Compliance• Ensure all equipment operates in compliance with project HSE requirements, client (e.g., mining/industrial client) HSE standards, and Egyptian labor and traffic regulations.• Ensure operators hold valid licenses/certifications and that equipment inspections (daily pre-use checks, periodic statutory inspections) are enforced.• Lead incident investigations related to equipment failure or accidents and implement corrective/preventive actions.• Maintain compliance documentation for equipment certifications, insurance, and registration. HSE & Compliance• Ensure all equipment operates in compliance with project HSE requirements, client (e.g., mining/industrial client) HSE standards, and Egyptian labor and traffic regulations.• Ensure operators hold valid licenses/certifications and that equipment inspections (daily pre-use checks, periodic statutory inspections) are enforced.• Lead incident investigations related to equipment failure or accidents and implement corrective/preventive actions.• Maintain compliance documentation for equipment certifications, insurance, and registration.<br>Qualifications & Requirements • Bachelor's Degree in Mechanical Engineering (required).• 12+ years of experience in heavy equipment maintenance and operations, with at least 3–5 years in a project management or fleet/workshop management role.• Proven experience managing large heavy equipment fleets (50+ units) in earthworks, mining, or heavy civil construction projects.• Strong technical knowledge of excavators, bulldozers, wheel loaders, motor graders, compactors, and tipper/dump trucks (diesel engines, hydraulics, powertrains, undercarriage systems).• Solid understanding of preventive maintenance systems, CMMS/fleet management software, and maintenance KPIs.• Experience managing workshop operations, spare parts inventory, and vendor/OEM relationships.• Working knowledge of HSE standards applicable to heavy equipment operations.• Strong budgeting, cost control, and reporting skills. Proficient in English and Arabic (spoken and written); strong command of MS Excel and maintenance/ERP systems.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Viatris Egypt S.A.E</p><p>Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. </p><br><p>We have been included on number of <span><u>award lists</u></span> that demonstrate the impact we are making. <br>&nbsp;</p><br><p>Every day, we rise to the challenge to make a difference and here’s how the “<b>Quality Control Manager</b>” role will make an impact:</p><br><p>Key responsibilities for this role include:</p><br><ul><li>Responsible for the QC laboratory functions (Chemical, Stability, Methodology, Raw material, Packaging &amp; Microbiology) and the corresponding documentation to support the timely disposition of products and materials</li><li>The laboratory function encompasses raw material, packaging, Stability, finished product testing, method validation and QC Compliance.</li><li>Manage the overall Quality control release and disposition of incoming materials and finished products.</li><li>Performing routine Gemba walks in QC Labs to ensure GMP and safety practices are strictly followed</li><li>Review and approval of Laboratory out-of-specification and failure investigations</li><li>Support regulatory inspections and audits and address findings</li><li>Track and evaluate Quality Control KPIs, identifying trends and leading improvement initiatives to enhance performance and compliance and present to Quality Council</li><li>Review and approval of the entire SOPs relating to Quality control tasks and ensure understanding and implementation of these SOPs.</li><li>Responsible for closing the gaps between Viatris Quality Policies, regulatory requirements and compliance practices.</li><li>Responsible for ensuring implementation and sustaining QC data integrity program and ALCOA+ on laboratory level and ensure data integrity implementation throughout lab operations</li><li>Support laboratory colleagues in all aspects of their work to achieve the completion of tests and/or investigations in a timely manner as well as maintaining an updated knowledge base in the technical, operations, company policy and regulatory fields.</li><li>Facilitate continuous improvement in QC day-to-day operations and general systems and will actively support achievement of site goals.</li><li>Responsible for QC resource planning including preparation of budgets and monitoring budget adherence with QO manager.</li><li>Coaching and developing QC colleagues to achieve high performance.</li><li>Implementation of Viatris Operational Excellence standards and facilitating PHE (Production Health Evaluation), HEP (Human Error Performance) and Continuous Improvement Projects</li><li>Ensuring compliance with Pharmacopeial requirements and up to date with Pharmacopeial notifications and updates</li><li>Leading and guiding QC inspection readiness</li><li>Review and approve the protocol and the results of the Analytical Method Transfer Exercise (AMTE) locally (for the new analysts) and for other locations.&nbsp; Also, responsible for receiving and implementing AMTE for the new product manufacturing.</li><li>Ensure implementation of all the stability (Ongoing and Accelerating stability) programs, including review and approval of the stability reports.</li><li>Review and Approve the Validation of new developed test procedures.</li><li>Review and Approve the Validation protocols and reports</li><li>Preparing and ensuring the execution of the development plan (IDP) for QC colleagues</li><li>Encourage the QC members in applying RFT projects for M1, M2, and M3 and follow up these projects.</li><li>Ensure that safety guidelines are implemented and followed in QC lab</li><li>Active implementation of Critical Quality Notifications and Notification to Management procedures.</li><li>Delegate for Site Quality Operation Head in case of his/her absence (if needed).</li><li>Delegating Finished goods Section Head, Microbiology Section Head, Raw Materials Section Head, QC Compliance Section Head or Quality Control Section Head (Stability and Methodology) in case of absence.</li><li>Being eligible to be registered as QC Manager according to EDA requirements and legislation</li></ul><p>The minimum qualifications for this role are:</p><br><ul><li>Bachelor’s degree in Pharmaceutical Sciences is a must</li><li>Minimum 10 years’ experience in QC lab operations</li><li>cGMP &amp; cGLP Extensive Knowledge</li><li>Data Integrity and ALCOA+ Knowledge</li><li>Good understanding of the pharmaceutical regulatory process.</li><li>Complying with EDA legislation for QC Manager registration</li></ul><p>The following documents to be available:</p><br><ul><li>Experience letter(s) for 10 years of relevant experience in QC</li><li>Original certificate confirming the pharmacist’s position regarding mandatory assignment (Taklif)</li><li>Valid Pharmacy Syndicate Membership Card</li></ul><p>The essential personal qualifications for this role are:</p><br><ul><li>Six Sigma Knowledge and Green Belt holder is a plus.&nbsp;</li><li>Good command of English both written and spoken.</li><li>Excellent problem-solving and investigative skills</li><li>Experience in handling regulatory audits and inspections</li><li>Logical thinking.</li><li>Management and decision-making skills.</li><li>High analytical skills.</li><li>Communication &amp; high interpersonal skills.</li><li>Good planning skills.</li><li>Time Management skills.</li></ul><p>A<span><span>t Viatris, we offer</span></span><span><span>competitive</span></span><span><span>salar</span></span><span><span>ies</span></span><span><span>, benefits</span></span><span><span>and</span></span><span><span>an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.</span></span></p><br><p><span>Viatris is an Equal Opportunity Employer. </span></p><br> </div>

About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a (add title) who can help us move even faster. Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.noon’s mission: Every door, every day.<br>What you'll do:Skilled Facility Manager to oversee the operations and maintenance of a chain of dark stores. The ideal candidate will ensure that all facilities are fully operational, compliant with regulations, and maintained to high standards to support seamless store operations and customer fulfillment.<br>1) Facility Maintenance and Operations Manage the day-to-day maintenance of dark stores, including HVAC, refrigeration, plumbing, electrical systems, and general repairs. Develop and implement preventive maintenance programs to reduce downtime and optimize equipment performance. Oversee the maintenance and monitoring of cold storage systems, ensuring temperature consistency and compliance with food safety standards.2) Vendor and Contractor Management Liaise with service providers, contractors, and suppliers for maintenance, repairs, and equipment procurement. Negotiate contracts to ensure cost-effectiveness while maintaining quality. Monitor vendor performance to ensure adherence to SLAs (Service Level Agreements).3) Compliance and Safety Ensure all facilities comply with local regulations and safety standards, including fire safety, electrical safety, and hygiene standards. Conduct regular audits and inspections to identify and address compliance gaps. Implement and enforce health and safety policies for all staff and contractors working in dark stores.4) Budget and Resource Management Prepare and manage facility management budgets, including forecasting expenses and tracking costs. Identify opportunities to optimize energy consumption and reduce operational costs. Plan for long-term asset replacement and upgrades.5) Team Coordination and Support Work closely with operations and procurement teams to ensure facilities support store operations. Train and supervise on-site staff and technicians for routine maintenance and emergency protocols.6) Emergency Management Develop and execute emergency response plans for equipment failures, power outages, or other crises. Ensure readiness of backup systems, including generators and alternative storage solutions.<br>What you'll need:1) Educational Qualifications Bachelor’s degree in Facility Management, Engineering, or a related field. Professional certifications (e.g., IFMA, BIFM, or similar) are an advantage.2) Experience Minimum of 6-7 years of experience in facility management, preferably in retail, warehousing, or logistics sectors. Proven experience managing cold storage or temperature-controlled facilities is highly desirable.3) Skills and Competencies Strong understanding of MEP systems, refrigeration units, and other critical equipment. Knowledge of local compliance and safety regulations. Excellent problem-solving and crisis management skills. Strong vendor negotiation and contract management abilities. Proficiency in facility management software and tools. Highly organized and detail-oriented. Strong leadership and interpersonal skills. Ability to work under pressure and handle multiple locations simultaneously.<br>Who will excel? We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.

About Befit Sports Solutions:<br>Befit Sports Solutions is a leading provider of premium fitness, sports, and wellness solutions, offering world-class fitness equipment, sports flooring, and integrated solutions for commercial, corporate, hospitality, government, and private clients across the region.<br>As part of Al Khayyat Investments (AKI), Befit partners with internationally recognized fitness and sports brands to deliver high-quality solutions that support health, wellness, and active lifestyles. With a strong focus on innovation, customer experience, and premium service delivery, Befit continues to expand its presence across the GCC fitness and sports industry.<br>Job Summary:The Retail Manager will be responsible for leading and managing Befit’s retail operations, driving sales growth, enhancing customer experience, and ensuring operational excellence across all retail channels. The role will focus on maximizing revenue, improving retail performance, managing and developing the retail team, and strengthening Befit’s position as a premium fitness and sports solutions provider. The ideal candidate will have proven retail leadership experience within the fitness, sports, premium lifestyle, luxury, or high-end consumer brands, with a strong track record in sales performance, team management, customer experience, and retail operations.<br>Key Responsibilities:<br>Retail Operations & Sales Performance:Manage and oversee daily retail operations, ensuring achievement of sales targets, KPIs, and profitability objectives. Develop and implement retail strategies to drive revenue growth, customer acquisition, and market expansion. Monitor store performance, sales trends, conversion rates, average transaction value, and customer feedback. Ensure a premium customer experience aligned with Befit’s brand positioning. Lead retail campaigns, promotions, product launches, and seasonal initiatives.<br>Team Leadership & Development:Lead, coach, and develop the retail sales team to achieve business objectives. Set performance targets, conduct regular reviews, and implement team development plans. Manage workforce planning, scheduling, and resource allocation. Build a high-performance and customer-focused retail culture.<br>Brand & Customer Experience:Maintain premium brand standards across all customer touchpoints. Ensure effective product presentation and merchandising in line with brand guidelines. Build strong relationships with customers, fitness professionals, corporate clients, and key stakeholders. Drive customer loyalty and repeat business through exceptional service.<br>Inventory & Store Management:Monitor stock availability, inventory levels, and product movement to maximize sales opportunities. Coordinate with supply chain and commercial teams to ensure product availability. Ensure compliance with retail policies, procedures, and operational standards.<br>Reporting & Business Analysis:Prepare regular sales and operational reports. Analyze retail performance data and provide recommendations for improvement. Identify business growth opportunities and operational efficiencies.<br>Key Skills & Competencies:Strong retail management and commercial mindset. Proven ability to achieve sales targets and drive revenue growth. Excellent leadership and team management skills. Strong understanding of premium customer experience and brand positioning. Analytical skills with the ability to use data to improve performance. Strong communication, negotiation, and stakeholder management skills. Passion for fitness, sports, wellness, and lifestyle brands.<br>Qualifications & Experience:Bachelor’s degree in Business Administration, Retail Management, Marketing, or a related field. Minimum 7 years of retail experience, including at least 3 years in a retail management leadership role. Proven experience managing retail teams, store operations, and sales performance. Experience in premium, high-end, or international retail brands is highly preferred.<br>Preferred Industry Experience:Candidates should come from industries such as:Fitness Equipment & Sports Solutions Sports Retail & Apparel Premium Lifestyle Brands Luxury Retail Consumer Electronics / High-End Consumer Products Wellness & Health Brands Premium Automotive or Hospitality Brands

Company Overview:<br>Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Job Summary:The Product Manager will own and drive one of Khazna’s product lines across the Egypt and/or Saudi applications. The role is responsible for leading product discovery, defining detailed product requirements, collaborating closely with cross-functional teams and delivering impactful solutions that support business and user outcome.<br>Key responsibilities Product strategy & roadmap. Define and own the strategy and roadmap for your product line. Translate company objectives into clear product outcomes, prioritize ruthlessly, and surface trade-offs to Leadership. Customer discovery & research. Run continuous customer discovery to deeply understand Khazna's underbanked customers. Maintain a weekly customer interview cadence, run usability tests, field visits and support-ticket analysis and synthesize learnings into opportunity solution trees that guide product decisions. Data-driven decisions. Use data to understand customer behavior, validate hypotheses and inform product decisions for your product line. Partner with the data team to surface the insights that drive prioritization and trade-offs. Market & competitive intelligence. Conduct market and competitive analysis for your product line. Track competitor moves, identify openings, and recommend implications for your roadmap. Stakeholder management. Partner with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment on your work. Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build. Go-to-market & launch. Plan and execute product launches for your product line. Define success metrics before shipping, partner with Marketing, Growth, Sales, Support, and Operations on rollout, and own positioning, messaging, and adoption strategy. Performance & iteration. Define and track the KPIs that matter for your product line. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does.<br>Qualifications3+ years of experience in product management. Bachelor's degree in Engineering, Business, Computer Science, or related field. Proven track record of launching and shipping consumer digital products. User-centric and outcome-oriented, with a strong eye for detail. Experience in fintech, lending, payments, BNPL, or cards is a plus. Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus. Eager to grow your discovery and data toolkit. Fluent in Arabic and English.<br>Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!

<p>Role Overview We re looking for a Finance Manager with a strong FP&amp;A and business partnering mindset to lead day-to-day finance operations and drive financial performance across multiple business units. This role goes beyond traditional accounting you ll act as a strategic partner to leadership , supporting decision-making, improving financial visibility, and ensuring alignment with group governance and reporting standards. Key Responsibilities Lead day-to-day finance operations and ensure smooth coordination with outsourced finance teams Support and drive budgeting, forecasting, and financial planning cycles Review GL and financial data , ensuring accuracy and completeness Deliver timely and accurate financial reports to senior management Translate financial results into actionable business insights Partner with CEO, CFO, and brand managers to support strategic decisions Monitor business performance and enhance financial visibility across brands Ensure compliance with group finance governance and reporting frameworks Handle multiple priorities in a fast-paced, evolving environment What We re Looking For Strong experience in FP&amp;A and business partnering (not just accounting/bookkeeping) Experience working within a matrix organization Hands-on experience managing or reviewing work of outsourced finance teams Strong ownership mindset with ability to work independently and follow through Excellent communication skills with exposure to senior stakeholders Ability to simplify financial data into clear insights and actions Experience in multi-entity or group structures is highly preferred Familiarity with ERP systems (preferably Odoo) Comfortable working within structured governance and reporting environments Ability to perform under pressure and manage shifting priorities Why Join? Strategic exposure working closely with C-level leadership Opportunity to influence business decisions across multiple brands High-impact role with strong ownership and visibility Dynamic and fast-paced environment with room for growth Interested? Apply now or reach out to learn more about this opportunity.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong experience in FP&amp;A and business partnering (not just accounting/bookkeeping)</li><li>Experience working within a matrix organization</li><li>Hands-on experience managing or reviewing work of outsourced finance teams</li><li>Strong ownership mindset with ability to work independently and follow through</li><li>Excellent communication skills with exposure to senior stakeholders</li><li>Ability to simplify financial data into clear insights and actions</li><li>Experience in multi-entity or group structures is highly preferred</li><li>Familiarity with ERP systems (preferably Odoo)</li><li>Comfortable working within structured governance and reporting environments</li><li>Ability to perform under pressure and manage shifting priorities</li></ul>

JOB PURPOSE The Supply Planning Manager is responsible for managing all the country's supply chains and liaises with a variety of internal and external parties, including suppliers, manufacturers and stores. RESPONSIBILITIES - Analyze and resolve logistical issues, conduct feasibility studies, and prepare supply chain simulations for new brands or products to support business development.- Manage the complete process of receiving goods while ensuring timely delivery to proper venues.- Benchmark and evaluate rates between different logistics providers and update the regional office accordingly.- Define, develop, set up, and monitor the implementation of a comprehensive operations base that encompasses all relevant parties, including internal contacts, forwarding companies, clearing agents, insurance companies, warehousing facilities, and land transportation services.- Direct the proper start-up of operations by validating information received from the regional operations department.- Reduce costs where possible by managing allocated budgets and expenditures, and report variances between actual and set budgets to ensure effective cost management.- Periodically manage the quality, cost, and efficiency of item movement and storage.- Assess the logistics network to ensure it consistently delivers optimal service to the business.- Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company. BEHAVIORAL COMPETENCIES Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas. Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. Resourcefulness: Secures and deploys resources effectively and efficiently. For example, seeks the most efficient approach to tasks; ensures timely completion by monitoring deadlines and requesting additional resources when needed to meet deadlines or quality standards. Optimizes available resources in ways that may cause a reprioritization of the tasks in order to maximize their value. Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work. Ensures Accountability: Holds self and others accountable to meet commitments. For example, tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments. Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example,

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Role overview</h4> <p>We are seeking a dynamic, commercially driven and strategic Director of Sales to lead the overall sales, marketing, revenue generation and brand positioning efforts for our property. Reporting directly to the General Manager, the Director of Sales & Marketing will be responsible for developing and executing comprehensive commercial strategies that maximize revenue, market share, brand awareness and profitability across all business segments.</p> <p>The ideal candidate is an inspiring leader with strong hospitality expertise, exceptional relationship-building skills and a passion for creating innovative sales and marketing initiatives that drive sustainable business growth.</p> <h4>What you’ll do</h4> <strong>Commercial strategy & revenue growth</strong><br> <li>Develop and implement the hotel's annual sales and marketing strategy aligned with business objectives and budget targets.</li> <li>Identify new market opportunities and revenue streams to maximize profitability.</li> <li>Drive transient, corporate, leisure, MICE, group and wholesale business segments.</li> <li>Collaborate closely with Revenue Management to optimize pricing, distribution and demand strategies.</li> <li>Monitor market trends, competitor activity and industry developments to maintain competitive positioning.</li> <li>Prepare and manage annual commercial budgets, forecasts and performance reports.</li> <strong>Sales leadership</strong><br> <li>Lead, coach and develop the Sales team to achieve and exceed revenue targets.</li> <li>Establish and maintain strong relationships with key corporate accounts, travel agencies, tour operators, DMCs and strategic partners.</li> <li>Conduct regular sales calls, client presentations and networking activities.</li> <li>Oversee contract negotiations and account management initiatives.</li> <li>Ensure effective prospecting and conversion strategies are in place across all market segments.</li> <strong>Business development & partnerships</strong><br> <li>Identify and cultivate strategic partnerships that support revenue generation and brand growth.</li> <li>Represent the property at trade shows, industry events, sales missions and networking functions.</li> <li>Build strong relationships within local communities, tourism boards and industry associations.</li> <li>Support the development of unique destination experiences that align with the Mantis brand ethos.</li> <strong>Leadership & team development</strong><br> <li>Foster a high-performance culture focused on collaboration, accountability and continuous improvement.</li> <li>Mentor and develop team members through coaching, training and succession planning.</li> <li>Promote employee engagement and alignment with company values.</li> <li>Drive cross-functional collaboration with Operations, Revenue Management and Finance teams.</li> <h4>Qualifications</h4> <h4>What we're looking for:</h4> <li>Minimum 8+ years of progressive sales and marketing experience in the hospitality industry, with at least 3 years in a director-level or equivalent leadership role</li> <li>Proven track record of developing and executing successful commercial strategies that drive revenue growth and market share expansion</li> <li>Demonstrated expertise in managing multiple business segments including transient, corporate, leisure, MICE, and group sales</li> <li>Strong proficiency in revenue management, pricing optimization, and demand forecasting</li> <li>Excellent communication skills, both verbal and written, with the ability to influence and inspire at all organizational levels</li> <li>Exceptional relationship-building and networking capabilities with corporate accounts, travel agencies, tour operators, and industry partners</li> <li>Strategic mindset with strong analytical and problem-solving abilities</li> <li>Proven leadership experience in building, coaching, and developing high-performing sales teams</li> <strong>Preferred qualifications:</strong><br> <li>Bachelor's degree in Business Administration, Hospitality Management, Marketing, or related field</li> <li>Experience with hotel property management systems (PMS) and sales/CRM software</li> <li>Knowledge of luxury or upscale hospitality brands</li> <li>Experience with destination marketing and tourism board partnerships</li> <li>Certification in hospitality sales or revenue management</li> <h4>Key competencies:</h4> <li>Guest-centric mindset with commitment to exceptional service standards</li> <li>Highly responsible, reliable, and accountable in all professional endeavors</li> <li>Solution-oriented approach to business challenges</li> <li>Strong interpersonal and social skills with cultural awareness</li> <li>Calm, courteous demeanor under pressure</li> <li>Strategic thinking combined with tactical execution capabilities</li></p><p></p>

Company Description<br><br>Portaluna, a Morgans Originals Hotel<br><br>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br><br>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.<br><br>Responsibilities<br><br>Job Description<br><br>Beverage Operations Management:<br><br> Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets. Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times. Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation. <br><br>Team Leadership:<br><br> Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently. Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to the team to enhance performance and career growth. Conduct performance reviews, provide feedback, identify areas for improvement support development plans, to enhance team effectiveness and ensure a motivated team culture. <br><br>Menu Development & Innovation:<br><br> Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends. Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings. Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales. <br><br>Inventory & Stock Management:<br><br> Oversee the beverage inventory, ensuring proper storage, rotation, and control of products. Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items. Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts. <br><br>Cost Control & Revenue Growth:<br><br> Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction. Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations. Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning. <br><br>Guest Experience & Satisfaction:<br><br> Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation. Address guest complaints or concerns promptly and professionally, ensuring swift resolution to ensure maximum guest satisfaction. Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience. <br><br>Health & Safety Compliance:<br><br> Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices. Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas. Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment. <br><br>Staff Scheduling & Budgeting:<br><br> Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods. Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals. Monitor staffing levels and adjust as necessary based on business needs and guest demand. <br><br>Reporting & Documentation:<br><br> Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback. Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation. Provide insights and recommendations to senior management for continuous improvement. <br><br>Collaboration with Other Departments:<br><br> Work closely with the Food & Beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction. Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales. <br><br>Promotions & Events:<br><br> Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales. Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events. <br><br>Additional Responsibilities:<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>Qualifications<br><br>Experience/Certificates/Education<br><br> Experience: Minimum of 3-5 years in a supervisory / leadership role in beverage management, preferably in a high-end restaurant or a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs. Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus. Skills & Attributes:Strong leadership and people management skills. Excellent interpersonal and communication abilities. Attention to detail and strong organizational skills. Proven ability to manage multiple priorities and meet deadlines. Ability to handle confidential and sensitive information. In-depth knowledge of beverage trends, mixology, and premium beverage offerings. Ability to create unique and appealing beverage menus tailored to guest preferences. Strong financial acumen and experience in managing budgets, costs, and profitability. Proficiency in relevant software and MS Office Suite. Professional and well-presented at all times. Customer-centric approach with a passion for hospitality. Proactive problem-solver with a solutions-oriented mindset. Ability to work in a fast-paced, dynamic environment. Must be able to handle multiple tasks and adapt to changing priorities. Language:Excellent reading, writing and oral proficiency in English language. Ability to speak other languages and basic understanding of local languages will be an advantage. <br><br>Additional Information<br><br>What awaits you...<br><br>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.

<p><h4>General manager opportunity at The Westin Cairo Golf Resort & Spa</h4> <p>We are seeking a dynamic and results-driven general manager to lead The Westin Cairo Golf Resort & Spa, a luxury wellness-focused destination. This role requires a seasoned hospitality leader with a strong operations background, proven experience in managing large-scale resort or luxury hotel environments, and the ability to drive operational excellence, guest satisfaction, and financial performance. The ideal candidate will embody Westin’s commitment to well-being, delivering enriching guest experiences while fostering a high-performance culture across all departments. Fluency in Arabic is preferred to support effective engagement with guests, associates, and local stakeholders.</p> <h4>Key responsibilities</h4> <p><strong>Operational leadership</strong><br> Provide strategic direction and hands-on leadership across all hotel operations, ensuring seamless service delivery and execution of brand standards.<br> Drive operational excellence across rooms, food & beverage, spa, golf, and recreation offerings.<br> Continuously enhance guest satisfaction, service quality, and overall experience in line with Westin brand expectations.</p> <p><strong>Financial performance</strong><br> Achieve and exceed financial targets, including revenue growth, GOP, and profitability metrics.<br> Lead budgeting, forecasting, and cost management efforts with a strong focus on driving efficiencies.<br> Identify new revenue opportunities, particularly within resort, wellness, and leisure segments.</p> <p><strong>People leadership & culture</strong><br> Build, develop, and inspire a high-performing leadership team.<br> Champion Marriott International’s culture, values, and associate engagement initiatives.<br> Foster a collaborative, inclusive, and guest-centric work environment.</p> <p><strong>Guest experience & brand positioning</strong><br> Act as the primary ambassador for the hotel, ensuring an elevated and personalized guest journey.<br> Strengthen the resort’s positioning as a leading wellness and luxury destination in Cairo.<br> Maintain strong visibility with guests, VIPs, and key clients.</p> <p><strong>Stakeholder & owner relations</strong><br> Maintain effective relationships with ownership, ensuring alignment on performance and strategic goals.<br> Provide regular updates on operational and financial results.<br> Engage with local community, partners, and tourism stakeholders to enhance brand visibility.</p> <p><strong>Compliance & risk management</strong><br> Ensure full compliance with Marriott International policies, brand standards, and local regulations.<br> Maintain high standards in safety, security, and asset protection.</p> <h4>Candidate profile</h4> <ul> <li>Proven track record as a general manager or hotel manager in a luxury hotel or resort environment.</li> <li>Strong operations background with deep expertise across multiple hotel functions.</li> <li>Demonstrated ability to lead large, complex teams and deliver strong financial results.</li> <li>Experience in resort, wellness, or lifestyle hospitality concepts is highly advantageous.</li> <li>Strong commercial acumen with a guest-centric mindset.</li> <li>Excellent communication and leadership skills.</li> <li>Arabic language skills preferred.</li> <li>Degree in hospitality management or related field preferred.</li> </ul> <h4>Why join us</h4> <p>At Marriott International, you will be part of a global hospitality leader committed to empowering associates and delivering exceptional guest experiences. At The Westin Cairo Golf Resort & Spa, you will have the opportunity to shape a premier wellness destination while advancing your leadership career within a world-class organization.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p> <p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

Egy Bell is hiring an Assistant Manager Operations for a well-known multinational company located in New Cairo<br>KEY ACCOUNTABILITIES: <br>Responsible for implementing the housekeeping plan for the internal areas of the mall as well as the external areas, i.e. the immediate periphery of the Mall, such as the stairways, the roads and the car parks areas; by directing the housekeeping staff in their routine and non-routine jobs; ensuring compliance to set standards; and carrying out regular inspection, with the objective of enforcing adherence to standards, assessing performance levels and preventing any shortfalls that may lead to any inconvenience to the visitors<br>Responsible for implementing pest control, bird control, waste management services with objectives of ensuring standards, assessing performance and preventing shortfalls<br>Budgets & Plans:Recommend and oversee the budget for the Operations and monitor financial performance versus the budget so that the business is aware of anticipated costs, areas of unsatisfactory performance and potential areas of cost reduction are identified, and performance improvement opportunities are realized. Manage the Operations department while ensuring the planning and allocation of all resources, and the implementation of the appropriate standards and controls to ensure that all activities are carried out in an efficient and effective manner to meet and exceed objectives. Discuss “Side-Specific-Budgets” with management including CAPEX for example, advise on expenditures, opportunities for cost reductions, and the viability/ feasibility of changing/ buying assets to ensure budgeting is as appropriate and as accurate as possible.<br>Leadership:Manage the effective achievement of the objectives through leading the Operations team in the mall, by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates’ performance.<br>Contract Management:Responsible for tracking performance levels of the contractor providing the services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management review and provide suggestions regarding actions for improving service standards<br>Usage of Equipment:Ensure that the service providers staff are using the right equipment’s and tools for the various kinds of material (such as glass marble, tiles etc.) and services so as to maintain standards as well as to ensure that there is no damage to company asset due to incorrect usage of equipment<br>Staff Supervision:Plans and directs the number, placement of staff and the supervisory staff, to monitor standard of job done; as well as frequency of check in the different areas of the mall, with the objective of ensuring that areas most prone to housekeeping and pest control issues are attended to, within shorter intervals with the objective of maintaining standards of cleanliness and hygiene of the premises<br>Service Standards:Communicates expected service standards to the service provider’s staff and monitors them in terms of personal grooming, hygiene levels, communication skills, and the service offered to visitors with the objective of ensuring a superior visitor experience<br>Consumables:Responsible for keeping track of quality of consumables provided for customer usage and their distribution as per consumption patterns for different areas of the mall<br>Minimum Qualifications and Knowledge:University graduate, in any discipline preferred.<br> Minimum Experience: 5-7 years of relevant experience in a shopping centre/ mall/ hotel/ hospital, with a very high customer focus and adherence to service standardsvery good in English Ability to work in a collaborative and diverse team environment Must be well familiar with computer applications and capable of generating & presenting maintenance reports Job-Specific Skills:Ability to work under pressure and flexibility to work long hours and shift timings, if the situation demands

Egy Bell is hiring an Assistant Manager Operations for a well-known multinational company located in New Cairo<br>KEY ACCOUNTABILITIES: <br>Responsible for implementing the housekeeping plan for the internal areas of the mall as well as the external areas, i.e. the immediate periphery of the Mall, such as the stairways, the roads and the car parks areas; by directing the housekeeping staff in their routine and non-routine jobs; ensuring compliance to set standards; and carrying out regular inspection, with the objective of enforcing adherence to standards, assessing performance levels and preventing any shortfalls that may lead to any inconvenience to the visitors<br>Responsible for implementing pest control, bird control, waste management services with objectives of ensuring standards, assessing performance and preventing shortfalls<br>Budgets & Plans:Recommend and oversee the budget for the Operations and monitor financial performance versus the budget so that the business is aware of anticipated costs, areas of unsatisfactory performance and potential areas of cost reduction are identified, and performance improvement opportunities are realized. Manage the Operations department while ensuring the planning and allocation of all resources, and the implementation of the appropriate standards and controls to ensure that all activities are carried out in an efficient and effective manner to meet and exceed objectives. Discuss “Side-Specific-Budgets” with management including CAPEX for example, advise on expenditures, opportunities for cost reductions, and the viability/ feasibility of changing/ buying assets to ensure budgeting is as appropriate and as accurate as possible.<br>Leadership:Manage the effective achievement of the objectives through leading the Operations team in the mall, by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates’ performance.<br>Contract Management:Responsible for tracking performance levels of the contractor providing the services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management review and provide suggestions regarding actions for improving service standards<br>Usage of Equipment:Ensure that the service providers staff are using the right equipment’s and tools for the various kinds of material (such as glass marble, tiles etc.) and services so as to maintain standards as well as to ensure that there is no damage to company asset due to incorrect usage of equipment<br>Staff Supervision:Plans and directs the number, placement of staff and the supervisory staff, to monitor standard of job done; as well as frequency of check in the different areas of the mall, with the objective of ensuring that areas most prone to housekeeping and pest control issues are attended to, within shorter intervals with the objective of maintaining standards of cleanliness and hygiene of the premises<br>Service Standards:Communicates expected service standards to the service provider’s staff and monitors them in terms of personal grooming, hygiene levels, communication skills, and the service offered to visitors with the objective of ensuring a superior visitor experience<br>Consumables:Responsible for keeping track of quality of consumables provided for customer usage and their distribution as per consumption patterns for different areas of the mall<br>Minimum Qualifications and Knowledge:University graduate, in any discipline preferred.<br> Minimum Experience: 5-7 years of relevant experience in a shopping centre/ mall/ hotel/ hospital, with a very high customer focus and adherence to service standardsvery good in English Ability to work in a collaborative and diverse team environment Must be well familiar with computer applications and capable of generating & presenting maintenance reports Job-Specific Skills:Ability to work under pressure and flexibility to work long hours and shift timings, if the situation demands