Operation Manager Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>The <strong>Procurement Manager</strong> is responsible for building and leading the end-to-end procurement function for Portaluna, Ras El Hekma. You will define sourcing strategy, establish supplier networks, and ensure all goods and services reflect the brand’s design vision, operational needs, and ultra-luxury standards.</p><br><p>From pre-opening through operations, you will play a critical role in shaping how the hotel comes to life—ensuring quality, value, and consistency across every touchpoint.</p><br><p><strong>What you’ll do…</strong></p><br><p><strong>Pre-Opening Responsibilities</strong></p><br><ul><li>Establish the full procurement framework, including policies, workflows, approval processes, and governance structures.</li><li>Lead sourcing and procurement for FF&amp;E, OS&amp;E, services, and all operational requirements for launch.</li><li>Identify, evaluate, and onboard local and international suppliers aligned with brand standards and project timelines.</li><li>Partner with design, project, finance, and operations teams to align specifications, budgets, and delivery schedules.</li><li>Develop procurement tracking systems, reporting tools, and dashboards to ensure transparency and control from day one.</li></ul><p><strong>Operational Responsibilities</strong></p><br><ul><li>Manage end-to-end procurement activities, ensuring efficiency, compliance, and cost effectiveness.</li><li>Oversee supplier performance, contract negotiations, and commercial agreements.</li><li>Monitor budgets, purchase orders, and spend analysis to support financial discipline and value optimisation.</li><li>Ensure timely delivery of goods and services to support seamless hotel operations.</li><li>Work closely with operational departments to translate needs into effective sourcing solutions.</li></ul><p><strong>Supplier &amp; Stakeholder Management</strong></p><br><ul><li>Build and maintain strong relationships with regional and global suppliers.</li><li>Negotiate contracts that balance quality, cost, and brand alignment.</li><li>Continuously evaluate supplier performance and drive accountability and improvement.</li><li>Act as a key commercial partner to all departments across the hotel.</li></ul><p><strong>Brand &amp; Compliance</strong></p><br><ul><li>Ensure all procurement activity reflects Portaluna and Morgans Originals brand standards.</li><li>Promote ethical sourcing, sustainability, and responsible procurement practices.</li><li>Maintain full compliance with internal governance, audit requirements, and local regulations.</li><li>Support a culture of transparency, accountability, and operational excellence.</li></ul><br>Qualifications<br><br><p><strong>What we’re looking for…</strong></p><br><ul><li>Degree or diploma in Supply Chain Management, Procurement, Business Administration, or a related field. Professional certifications (CIPS or equivalent) are an advantage.</li><li>Minimum 5+ years’ experience in procurement, ideally within luxury hospitality, lifestyle, or large-scale pre-opening developments.</li><li>Strong knowledge of end-to-end procurement processes including sourcing, contract negotiation, supplier management, and cost control.</li><li>Proven ability to manage FF&amp;E, OS&amp;E, and operational procurement in a high-volume, deadline-driven environment.</li><li>Excellent negotiation, communication, and stakeholder management skills, with a strong commercial mindset.</li><li>Highly organised, detail-oriented, and solutions-driven, with the ability to balance quality, cost, and timelines effectively.</li><li>Fluency in English; Arabic and additional languages are a plus.</li></ul><br>Additional Information<br><br><p><strong>What’s in it for you...</strong></p><br><ul><li>Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> TITLE: Cash and Voucher Assistance Officer <br> TEAM/PROGRAMME: Gaza Response / Programme Operations LOCATION: Cairo and Alexandria <br> GRADE: 4&nbsp; CONTRACT LENGTH: Until the end of June 2026 <br> <p>CHILD SAFEGUARDING: &nbsp;</p><br> <p>Level 3: The post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p>ROLE PURPOSE: The CVA Officer is leading CVA coordinators and volunteers who are also responsible for delivering quality and timely implementation of the cash &amp; voucher assistance, monitoring the CTP process, coordination, and representation, and, with support from Technical and Operations teams, leading on sectoral assessment on multiple funded project</p><br> <p>The CVA Officer is expected to work closely with the Technical Advisors, MEAL, Operations, Finance, Advocacy &amp; Communications and Safeguarding teams to ensure quality and timely implementation of CVA operations in multiple funded projects in more than one governorate.</p><br> <p>In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.</p><br> <p>Projects Scope:</p><br> <p>The project targets children, youth, and families affected by the emergency to meet their urgent and basic needs, through provision of multi-sectoral services including cash and voucher assistance. The program is multi-faceted and will require coordination with multiple organizations and actors including local, national, and International NGOs.</p><br> <br> <p>SCOPE OF ROLE:&nbsp;</p><br> <p>Reports to: Senior Operations Officer.</p><br> <p>Dotted line: CVA Specialist &nbsp;&nbsp;</p><br> <p>Supervises: CVA coordinators and volunteers</p><br> <br> <p>KEY AREAS OF ACCOUNTABILITY:</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and Lead CVA assessments, in line with SC internal standards and processes, with support from CVA technical advisor: feasibility &amp; risk assessment, CVA risk assessment, market assessments and need &amp; vulnerability assessments.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with other SC thematic areas and other relevant external sector agencies, ensuring assessment findings are documented and that all assessments include a disaggregated analysis of children’s needs and vulnerabilities.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Working with the Senior Operations Officer and other key members of the response team to develop CVA sector plans and master budgets and contribute to SC’s overall response objectives.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead on the CVA sector plan revisions and implementation, focusing on identified and emerging risks, as well as prevention &amp; response to violence for children and caregivers, referral pathways, coordination with relevant service providers, and the implementation of international standards and best practices.</p><br> <br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; In close collaboration with the Senior Operations Officer and the assistance of the CVA specialist from the sector; design, pilot and supervise the implementation of the cash transfer components of the projects.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that SOPs are maintained up to date and disseminated internally across relevant stakeholders, ensuring that teams are clear about the procedures to follow, the timelines and their roles.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead on the Capacity building for partner NGOs, including ongoing coaching, follow-up, and monitoring of partners’ progress under the guidance of the Senior Operations Officer.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with our Safety and Security Director to develop and implement effective security procedures for our specific cash transfer programming activities, ensuring that these are updated and reviewed at regular intervals and that new programmes are built around safety and security considerations.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with the relevant technical advisors and MEAL team to put in place a strong CVA monitoring system including baseline, post-distribution monitoring and endline surveys to monitor and evaluate CVA processes, outputs, and outcomes.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that the identified CVA risks are incorporated in the CVA program design and SoPs and that mitigation measures are put in place at program level to reduce such risks to an acceptable level.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure learning from projects feeds into local and global learning and that data and evidence drive operational and technical decision-making for CVA.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that CVA is effectively integrated into Protection programming, notably through effective referral pathways and protocols, appropriate calculation methodologies of transfer values, and the identification and mitigation of risks.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with finance providers so transfers can be done properly and promptly.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with the MEAL team for the management and update of the CVA program database of beneficiaries.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor CVA and humanitarian trends and propose program adaptations in a timely manner when relevant, focusing on identified and emerging risks, as well as prevention &amp; response to violence for children and caregivers, internal/external referral pathways, coordination with relevant service providers, capacity building, and the implementation of international standards and best practices.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop timely programme and donor reports on CVA activities in compliance with internal Save the Children requirements and any relevant external donor requirements.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Working closely with the CO teams to identify the CVA staffing needs and support respective recruitment, induction, and training of new staff.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure strong accountability to beneficiaries by putting in place accountability activities, ensuring that feedback from all relevant stakeholders is considered in program design.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that the humanitarian minimum standards are maintained in accordance with the Inter-Agency Standing Committees’ recommendations for CVA, the CALP Network, the Sphere Charter and Minimum Standards, and the Core Humanitarian Standards.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Embed counter-fraud and ethical controls in all operational planning, implementation, and monitoring processes.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure compliance with donors, legal, and SCI internal controls in program delivery</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with Finance and Counter-Fraud to mitigate operational risks.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct risk assessments for high-value programs and activities.</p><br> <br> <p>BEHAVIOURS (Values in Practice) Accountability:</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p>Ambition:</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development, and encourages their team to do the same</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; widely shares their personal vision for Save the Children, engages and motivates others</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Future-oriented, thinks strategically and on a global scale.</p><br> <p>Collaboration:</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; builds and maintains effective relationships with their team, colleagues, Members, and external partners and supporters</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; values diversity, sees it as a source of competitive strength</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; approachable, good listener, easy to talk to.</p><br> <p>Creativity:</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; develops and encourages new and innovative solutions • &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; willing to take disciplined risks. Integrity:</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p>QUALIFICATIONS</p><br> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; • &nbsp;&nbsp;&nbsp; Bachelor’s degree in social sciences, development studies or any relevant area</p><br> <br> <p>EXPERIENCE AND SKILLS</p><br> <p>Essential:</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum 4-5 years of previous relevant experience in cash programming for refugees or migrants.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Professional experience in partner collaboration and capacity-building</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent drafting, interpersonal, interviewing, and communication skills.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leadership experience at a similar job.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in Arabic and English, written and spoken is a must.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated ability to work with highly vulnerable groups.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Able to work effectively within a team and/or individually.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Well-organized with strong time-management skills.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work under pressure and to handle heavy and competitive work effectively.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shares Save the Children’s vision and values.</p><br> <p>Desirable:</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous experience and technical knowledge of CVA for Sectoral Outcomes (Protection/Child Protection, Nutrition, Education, Food Security and Livelihood).</p><br> <br> Additional job responsibilities The duties and responsibilities as set out above are not exhaustive, and the role holder may be required to carry out additional duties within the reasonableness of their level of skills and experience. <br> <p>Equal Opportunities&nbsp;</p><br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p>Child Safeguarding:</p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p>Safeguarding our Staff:</p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p>Health and Safety</p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> JD written by: Project manager Date: August 2026 <br> JD agreed by: Date: <br> Updated By: Date: <br> Evaluated: Date: <br> <br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs&nbsp;We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Job Summary: </b></b></p><br><br><br><p><b><span>Partnering closely with functional leads and business lines, the Head of Customer Services Latin America &amp; Caribbean (LAC) drives the achievement of agreed AOP targets, services business development, and order intake growth across the region and its subsidiaries, spanning SATAIR, FHS/TSP, Airframe Services, Training, and SKYWISE Digital Services.&nbsp;</span></b></p><br><br><p><b><span>Strategically aligned with our corporate focus on reliability and customer satisfaction, the job holder secures operational paths to maintain a great CSIP confidence index and customer satisfaction, continuously monitors fleet operational reliability, and ensures regional support deliverables consistently meet or exceed customer expectations. Adhering to our core company values, the leader is fully accountable for cultivating and growing a high-performance regional Customer Services team.&nbsp;</span></b></p><br><br><br><p><b><b>Primary Responsibilities:&nbsp;</b></b></p><br><br><br><br><br><p><b><span>Manage all regional Customer Services activities:</span><span> 50%</span></b></p><br><br><ul><li><p><b><span>Achieve Customer satisfaction through CSIP (Customer Support Improvement Program) and objectives for support and services (Prepare the future)</span></b></p><br><br></li><li><p><b><span>Ensuring Safety of Operations in the LAC</span></b></p><br><br></li><li><p><b><span>Delivering the Customer Support and Services business objectives, and securing Customer Satisfaction with customers in the LAC region (airlines/MROs/lessors)</span></b></p><br><br></li><li><p><b><span>Contribute to services sales campaigns through GAM.&nbsp;</span></b></p><br><br></li><li><p><b><span>The job holder is responsible for S services order intake targets (Satair, Skywise, Customer care) in the region in accordance with business objectives and specific business line AOP targets</span></b></p><br><br></li><li><p><b><span>Develop new business services (airport services, MRO services, training partnership, FHS local repair,...) in the region in accordance with business objectives.</span></b></p><br><br></li><li><p><b><span>Secure and accelerate successful development of services (Boost competitiveness)</span></b></p><br><br></li><li><p><b><span>Deliver our AOP in terms of support, cost, services revenues gross margin (Deliver on commitment)</span></b></p><br><br></li><li><p><b><span>Sustain aircraft operational reliability (Deliver on commitment)</span></b></p><br><br></li></ul><br><p><b><span>In coordination with Central Customer Services organization and relevant functional organisations, lead and ensure the following activities are properly conducted for the LAC region:&nbsp;</span></b></p><br><br><ul><li><p><b><span>Customer Support Directors</span></b></p><br><br></li><li><p><b><span>Field Service</span></b></p><br><br></li><li><p><b><span>Customer Services Business Development</span></b></p><br><br></li><li><p><b><span>Services delivery (e.g. FHS-TSP, Flight crew and maintenance training, airframe services, digital services)</span></b></p><br><br></li><li><p><b><span>Materials and logistics delivery and support through SATAIR</span></b></p><br><br></li><li><p><b><span>Engineering and technical publications support</span></b></p><br><br></li><li><p><b><span>Fleet efficiency and Engineering activity</span></b></p><br><br></li><li><p><b><span>Digital development and solutions support</span></b></p><br><br></li><li><p><b><span>Flight Operations support activity</span></b></p><br><br></li><li><p><b><span>Flight Operations and Digital Services delivery through SKYWISE</span></b></p><br><br></li><li><p><b><span>Supplier Support</span></b></p><br><br></li></ul><br><br><p><b><span>Strategic initiatives: </span><span>20%</span></b></p><br><br><ul><li><p><b><span>Drive Airbus Customer Services Strategic initiative in the region (e.g. infrastructure development, MRO activity through partners, training partnerships, supporting delivery of solutions to nations, ecosystem development, developing alliances)</span></b></p><br><br></li><li><p><b><span>Safely support growing fleet in Latin America &amp; Caribbean Region</span></b></p><br><br></li><li><p><b><span>Secure fleet growth and prepare Airbus Latin America &amp; Caribbean, in particular on the support platform&nbsp;</span></b></p><br><br></li><li><p><b><span>Support customer services’ cooperation strategy</span></b></p><br><br></li><li><p><b><span>Increase proximity to customer for facilitating support and services</span></b></p><br><br></li></ul><br><br><br><br><p><b><span>Local management for Customer services : </span><span> 20%</span></b></p><br><br><p><b><span>Lead Local Customer services activities, projects and continuous improvement initiatives .Team management Oversee the planning, execution, and delivery of customer services LAC projects and activities, ensuring they are completed on time, within budget, and to the required quality standards. Develop services and partnerships (MRO, Airlines)</span></b></p><br><br><p><b><span>Lead a team located in Miami, Fl, and in the LAC countries, fostering a culture of innovation, collaboration, and continuous improvement. Provide mentorship and guidance to team members, supporting their professional development and ensuring high levels of performance. Implement the Airbus People Tempo (HR cycle) actions for each direct employee and ensure the actions are closed at lower organizational levels</span></b></p><br><br><p><b><span>Global Continuous Alignment </span><span> 5%</span></b></p><br><br><ul><li><p><b><span>Ensure associated worldwide processes are applied to ensure continuity with all other geographic regions.</span></b></p><br><br></li><li><p><b><span>The job holder ensures and is accountable for the Customer Support process adherence in the LAC region</span></b></p><br><br></li><li><p><b><span>The job holder contributes to Airbus overall strategy in the region including driving Customer Services’ cooperation strategy</span></b></p><br><br></li></ul><br><p><b><b>Additional Responsibilities:</b><span> 5%</span></b></p><br><br><br><p><b><span>Other duties as assigned by the operations or functional management (5%)</span></b></p><br><br><br><p><b><b>Qualified Experience and Training:&nbsp;</b></b></p><br><br><br><p><b><b>Education:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>BS degree or equivalent in Engineering or Business Administration or related fields.</span></b></p><br><br></li></ul><p><b><span>Preferred</span></b></p><br><br><ul><li><p><b><span>Master degree</span></b></p><br><br></li><li><p><b><span>Aviation Engineering degree preferred&nbsp;</span></b></p><br><br></li></ul><br><p><b><b>Experience:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>15 years of professional experience including&nbsp;</span></b></p><br><br></li><li><p><b><span>5 years in a leadership role with direct or Indirect (functional or project) people management</span></b></p><br><br></li><li><p><b><span>5 years experience in a Customer Services functions OR Airline operations</span></b></p><br><br></li><li><p><b><span>Significant Proven experience with Airline operations exposure, technical and business</span></b></p><br><br></li></ul><p><b><span>Preferred</span></b></p><br><br><br><p><b><b>Licensure/Certifications: NA</b></b></p><br><br><br><p><b><b>Travel Required:&nbsp;</b></b></p><br><br><ul><li><p><b><span> 50% </span><span>Domestic and International</span></b></p><br><br></li></ul><p><b><b>Citizenship:</b></b></p><br><br><ul><li><p><b><span>&nbsp;Eligible for employment in the U.S.</span></b></p><br><br></li></ul><p><b><b>Clearance:</b><i> NA</i></b></p><br><br><br><p><b><b>Qualified Skills:&nbsp;</b></b></p><br><br><br><p><b><b>Knowledge, Skills, Demonstrated Capabilities:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>Capacity to connect and influence a very diverse and multicultural environment with a strong understanding of Latin America and Caribbean culture (Mexico, Colombia, Chile, Brazil, Argentina, Peru) and European culture.&nbsp;</span></b></p><br><br></li><li><p><b><span>Communication</span></b></p><br><br><ul><li><p><b><span>Excellent presentation skills both oral and written with negotiations skills,&nbsp;</span></b></p><br><br></li><li><p><b><span>Commercial and financial exposure,&nbsp;</span></b></p><br><br></li><li><p><b><span>Active listener&nbsp;</span></b></p><br><br></li><li><p><b><span>Complex problem Solving and creativity </span></b></p><br><br></li></ul></li><li><p><b><span>Strong customer focus with a deep ingrained services-minded approach to continuously exceed customer expectations and drive regional satisfaction indexes</span></b></p><br><br></li><li><p><b><span>Organization and Coordination to coordinate support deliverables across disparate international teams&nbsp;</span></b></p><br><br></li><li><p><b><span>Leadership:&nbsp;</span></b></p><br><br><ul><li><p><b><span>Agility</span></b></p><br><br></li><li><p><b><span>Strategic vision,&nbsp;</span></b></p><br><br></li><li><p><b><span>Emotional intelligence, to lead inspire diverse teams</span></b></p><br><br></li><li><p><b><span>Facilitation</span></b></p><br><br></li><li><p><b><span>Negotiation and Influence</span></b></p><br><br></li></ul></li></ul><br><p><b><span>Preferred:</span></b></p><br><br><br><p><b><b>Organizational information:</b></b></p><br><br><p><b><span>Operational report to Head of Latin America &amp; Caribbean (AAIL)</span></b></p><br><br><p><b><span>Functional report to Airbus Head of Customer Support (SC)</span></b></p><br><br><br><p><b><b>Communication Skills:&nbsp;</b></b></p><br><br><p><b><i>Languages Required</i><span>:</span></b></p><br><br><ul><li><p><b><span>Fluent (influence level) in English</span><span> and Spanish&nbsp;</span></b></p><br><br></li></ul><p><b><span>Languages Preferred:</span></b></p><br><br><ul><li><p><b><span>Portuguese, French, German</span></b></p><br><br></li></ul><br><p><b><b>Technical Systems Proficiency:</b></b></p><br><br><p><b><span>Required:</span></b></p><br><br><ul><li><p><b><span>Good technical knowledge of aircraft and services portfolio, probably gained through education and/or experience and interest&nbsp;</span></b></p><br><br></li></ul><br><p><b><b>Complexity of the Role:</b></b></p><br><br><br><p><b><b>Level of Decision Making:</b></b></p><br><br><ul><li><p><b><span>Strategic decision making</span></b></p><br><br></li><li><p><b><span>Fully accountable on his budget and activities</span></b></p><br><br></li></ul><br><p><b><b>Direct Reports:&nbsp;</b></b></p><br><br><p><b><span>Is this a people manager? </span><i>YES</i></b></p><br><br><p><b><span># of Exempt Reports: 25 in Miami + 100 in LAC region </span></b></p><br><br><br><br><p><b><b>Job Dimensions:&nbsp;</b></b></p><br><br><ul><li><p><b><span>The jobholder has the overall responsibility for ensuring Safety of Operations, delivering Customer Support and Services business objectives, and securing Customer Satisfaction with customers in the region (airlines/MROs/lessors)</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to contribute to services sales campaigns through GAM&nbsp;</span></b></p><br><br></li><li><p><b><span>The jobholder has responsibility for S services order intake targets (Satair, Skywise, Customer care) in the region in accordance with business objectives and specific business line AOP targets.</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to develop new business services (airport services, MRO services, training partnership, FHS local repair,...) in the region in accordance with business objectives.</span></b></p><br><br></li><li><p><b><span>The jobholder has responsibility for Customer Support process adherence in the region</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to contribute to Airbus overall strategy in the region including driving Customer Services’ cooperation strategy</span></b></p><br><br></li><li><p><b><b>Operating Budget (financial terms):&nbsp;</b></b></p><br><br><ul><li><p><b><u>Operating budget: 7,8M USD target in 2026</u></b></p><br><br></li><li><p><b><u>Region Services Sales Order Intake target 2026</u><span>: 308 MUSD</span></b></p><br><br></li></ul></li></ul><br><ul><li><p><b><b>Other dimensions relevant to the position:&nbsp;</b></b></p><br><br><ul><li><p><b><u>Number of customers</u><span>: 17&nbsp;</span></b></p><br><br></li><li><p><b><u>Airline Fleet in service</u><span>: ~809 aircraft</span></b></p><br><br></li><li><p><b><u>Airline Fleet backlog</u><span>: ~800+ aircraft</span></b></p><br><br></li></ul></li></ul><br><p><b><b>Nature of Contacts:&nbsp;</b></b></p><br><br><ul><li><p><b><span>Internal and External Executive level (Influencing and Negotiating)</span></b></p><br><br></li><li><p><b><span>Customers at all levels including CEOs (Influencing and Negotiating)</span></b></p><br><br></li><li><p><b><span>Internal Airbus network (all levels and all countries)</span></b></p><br><br></li><li><p><b><span>Influence in a multicultural environment, and strong understanding of Latin America and Caribbean culture (Mexico, Colombia, Chile, Brazil, Argentina, Peru)</span></b></p><br><br></li></ul><br><p><b><b>Physical Requirements:</b></b></p><br><br><br><ul><li><p><b><span>Onsite or remote: 100% on site </span></b></p><br><br></li><li><p><b><span>Vision: Daily able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.&nbsp;</span></b></p><br><br></li><li><p><b><span>Hearing: Daily able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.&nbsp;</span></b></p><br><br></li><li><p><b><span>Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications.&nbsp;</span></b></p><br><br></li><li><p><b><span>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</span></b></p><br><br></li><li><p><b><span>Carrying: Occasonally able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.&nbsp;</span></b></p><br><br></li><li><p><b><span>Lifting: Occasonally able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></b></p><br><br></li><li><p><b><span>Pushing / Pulling: Occasonally able to push and pull small office furniture and some equipment and tools.&nbsp;</span></b></p><br><br></li><li><p><b><span>Sitting: Daily able to sit for long periods of time in meetings, working on the computer.&nbsp;</span></b></p><br><br></li><li><p><b><span>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.</span></b></p><br><br></li><li><p><b><span>Standing: Daily able to stand for discussions in offices or on production floor.&nbsp;</span></b></p><br><br></li><li><p><b><span>Travel: able to travel independently and at short notice. 50%</span></b></p><br><br></li><li><p><b><span>Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces.&nbsp;</span></b></p><br><br></li><li><p><b><span>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</span></b></p><br><br></li><li><p><b><span>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.</span></b></p><br><br></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>Permanent<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Leadership &lt;JF-FA-EM&gt;<p>------</p><br><br>Job Posting End Date: 07.13.2026<p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div>

<p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h2>PREFERRED QUALIFICATIONS</h2><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>

<p>POSITION SUMMARY Personally contribute to the youth program s team goal of providing fun, educational and caring services to the children of members and guests, in a warm and welcoming environment. Build rapport with and take a genuine interest in all children and parents utilizing the club s child activity services. Participate in everyday activities such as organizing arts and crafts time, leading games, reading stories and singing songs. Promote the club s youth programs and activities and assist parents in program registration. Help keep facilities and equipment clean, neat and well maintained. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines; reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>PREFERRED QUALIFICATIONS</strong> Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. <strong>REQUIRED QUALIFICATIONS</strong> License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies.</p>

About Koroot Koroot helps businesses build stronger relationships with their customers through digital loyalty solutions. Our loyalty program is designed for businesses such as cafés, restaurants, beauty salons, retail shops, and other customer-facing brands that want to increase repeat visits and customer retention. Koroot’s public website describes its solution as digital stamp cards for Apple Wallet and Google Wallet, helping coffee shops build customer loyalty without requiring customers to download an app. Role Overview We are looking for a motivated and energetic Senior Sales Executive to join Koroot’s first sales team. The main responsibility of this role is to visit businesses on the ground, introduce Koroot’s loyalty program, explain its value, and onboard new merchants. This is a field-based role ideal for someone who enjoys meeting people, building relationships, and learning how to sell technology products to local businesses. Key Responsibilities As a Senior Sales Executive, you will:Visit cafés, restaurants, beauty salons, barbershops, retail stores, and other local businesses. Introduce Koroot’s loyalty program and explain how it can help businesses bring customers back more often. Identify decision-makers such as owners, managers, or branch supervisors. Present Koroot’s solution clearly and confidently in face-to-face meetings. Collect business information and understand each merchant’s customer loyalty needs. Help onboard new merchants and guide them through the setup process. Follow up with potential clients through calls, Whats App, email, or in-person visits. Maintain a daily pipeline of leads, meetings, follow-ups, and closed deals. Achieve weekly and monthly sales and onboarding targets. Share market feedback with the team, including objections, competitor insights, and merchant needs. Represent Koroot professionally in all client interactions. What Success Looks Like<br>A successful Senior sales Executive at Koroot will:Visit a high number of relevant businesses every week (50+ new merchants per week) Book meetings with business owners and managers. Convert interested merchants into active Koroot clients. Build strong relationships with cafés, restaurants, salons, and retail stores. Keep accurate sales records and follow up consistently. Become confident in selling Koroot’s loyalty program independently. Compensation Basic salary. Sales commission or performance bonus. Medical Insurance. Transportation allowance, if applicable. Mobile allowance, if applicable. Growth opportunity into Senior Manager, Head of Sales, or Business Development roles.<br>Job Requirements The ideal candidate should have: Bachelor’s degree in Business, Marketing, Communications, or any related field. Minimum 3-5 years of sales experience. Strong communication and interpersonal skills. Confidence in approaching new businesses and starting conversations. Good presentation and persuasion skills. Ability to explain simple technology products to non-technical business owners. Self-motivated, energetic, and comfortable working outside the office. Strong follow-up skills and attention to detail. Basic computer and mobile app skills. Ability to use CRM tools, spreadsheets, or sales tracking systems. Good command of English; Arabic is a plus depending on the market. Valid driving license and access to transportation is preferred. Preferred Qualities We are especially interested in candidates who are:Outgoing and comfortable speaking with business owners. Hungry to learn sales and grow in a startup environment. Resilient and not discouraged by rejection. Organized and able to manage daily visits and follow-ups. Interested in technology, customer loyalty, restaurants, cafés, and local businesses. Able to build trust quickly with merchants.<br>How to Apply Please send your CV or resume by email to careers@koroot.io

<p>POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>PREFERRED QUALIFICATION</strong></p> <p>Education: Technical, Trade, or Vocational School Degree.</p> <p>Related Work Experience: At least 3 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p>

:Key Duties and Responsibilities Record all daily financial transactions in the accounting system. Prepare journal entries and perform periodic bank and accounting reconciliations. Review invoices and expenses to ensure compliance with supporting documents and financial policies. Prepare monthly trial balances and periodic financial reports. Monitor accounts receivable and payable and prepare follow-up and collection reports. Assist in the preparation of final financial statements (Balance Sheet, Income Statement, Cash Flow Statement). Coordinate with purchasing, warehouse, and sales departments to ensure accuracy of cost and inventory records. Maintain organized and accurate financial documents and records for easy retrieval. Monitor and control operating expenses in line with the approved budget. Cooperate with external auditors during annual audits and provide all required financial data. Perform any other tasks assigned by the direct manager related to the job scope. :Educational Requirements Bachelor’s Degree: Bachelor of Commerce (Accounting or Finance). Postgraduate Studies: Not required. :Training & Certifications Proficiency in accounting software (e.g., QuickBooks, Odoo, SAP). Proficiency in Microsoft Office applications, especially Excel. :Work Experience Requirements Experience: 2–5 years of accounting experience. Previous experience in the electrical or construction sector is preferred. Good knowledge of Egyptian and International Accounting Standards and tax regulations. :Professional Skills Strong financial analysis and reporting skills. High attention to detail and accuracy. Excellent organizational skills and ability to work within a team. :Personal & Soft Skills Proficiency in computer and accounting applications. Strong communication and interpersonal skills. Good time management, problem-solving, and teamwork abilities. Initiative and quick learning ability. High accuracy in data entry, financial analysis, and review. Ability to meet deadlines and work under pressure. High level of integrity and confidentiality when handling financial data. :Age Requirement From 25 to 30 years old <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 4</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، ساعات إضافية</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><u><b>About AkzoNobel</b></u></p><br> <p>Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.</p><br> <p>For more information please visit www.akzonobel.com&nbsp;</p><br> <p>© 2024 Akzo Nobel N.V. All rights reserved.</p><br> Job Purpose <br> <ul> <li>Provides order-to-cash service support to the organization by verifying the accuracy of order information and processing orders in a timely manner to ensure products reach customers on time and in full.</li> <li>Has an interactive&nbsp;discussion with customers to understand their requirements and fulfilling their needs.</li> <li>Executes any process changes&nbsp;and/or corrective action identified by key stakeholders to ensure an excellent standard of service and a high level of&nbsp;customer satisfaction are maintained.</li> <li>Records customer complaints and responds in accordance with guidelines from&nbsp;supervisor</li> </ul><br><br>Key Accountabilities <br> <p>1. Customer Order Service Administration:</p><br> <ul> <li>Receive process and follow up orders. Confirm orders in writing.</li> <li>Review Outstanding Order Report for pending orders and ensure OTIF is met for all orders.</li> <li>Agree on delivery dates, documentation, transport and packaging matters with customers.</li> <li>Send product information to customers (product data, material safety data).</li> <li>Work with the organization’s other regional offices to resolve problems, facilitate solutions and enhance&nbsp;customer service experience.</li> <li>Ensure timely invoicing to customers. Invoices should be sent to customers as soon as proof of delivery has been established or as per agreed incoterms.</li> <li>Extremely close communication with other regional customer service teams to ensure orders are fulfilled as per agreed timelines</li> <li>Prepare the lab requests to R&amp;D for sample request from clients. Follow-up on their processing.</li> <li>Divert customer complaints to Technical Support and arranges products returns from customers</li> <li>Administrate and file customer complaints.</li> <li>Archiving of all COS related documentation in a proper and timely manner.</li> <li>Ensures customer orders comply with any defined local authority matrices.</li> <li>Ensure correct order maintenance for OTIF reporting.</li> <li>Ensure all customers &amp; orders documentation is properly filed and desks are clear of any unnecessary&nbsp;paperwork.</li> </ul> <p>2. Connect with warehouse &amp; logistics team:</p><br> <ul> <li>Extremely close communication with regional as well as local production as well as planning teams to&nbsp;ensure strict timelines are met.</li> <li>Serve as communication link between external customers and internal local and regional stakeholders.</li> <li>Prepare picking lists for dispatches and liaise with warehouse staff.</li> <li>Prepare daily dispatch requests for the warehouse / logistics team.</li> <li>Ensure that delivery dates, transport and packaging matters are agreed with customers</li> </ul> <p>3. Invoicing &amp; OWC management:</p><br> <ul> <li>Create and verify invoices, debit/credit notes, and rebate agreements (where relevant).</li> <li>Improve OWC in cooperation with Sales Manager, Credit Control and customers.</li> <li>Ensure correct date maintenance for orders to improve OWC. Special emphasis on bulk orders.</li> <li>Ensure minimum numbers of orders are processed which require manual input of prices into system..</li> <li>Ensure timely invoicing in system basis to ensure no pending invoices</li> </ul> <p>4. Customer Communication &amp; Sales related activities:</p><br> <ul> <li>Answers customer inquiries/communications as required.</li> <li>Ensure that all orders are processed on time with order acknowledgements sent to customers</li> <li>Serve as communication link between external customers and internal stakeholders</li> <li>Write internal and external correspondence according to instructions of the COS Manager and Sales Manager</li> <li>Contribute as a checker function to ensure quotations and customers contracts comply with any locally&nbsp;defined authority matrices</li> </ul><br><br>Key Accountabilities (Continued) <br> <p>5. Maintenance of Process Flowcharts &amp; SOP’s:</p><br> <ul> <li>Contributes to the development and maintenance of standards, policies and procedures regarding&nbsp;customer service.</li> <li>Regularly provides feedback on the soundness and effectiveness of the customer service department’s&nbsp;policies and procedures.</li> <li>Based on feedback gathered from ERP users, proposes and implements approved improvements in the&nbsp;service &amp; distribution process flow.</li> </ul> <p>6. Reporting:</p><br> <ul> <li>OTIF Reason Code maintenance and OTIF Reporting.</li> <li>Outstanding Order Report.</li> <li>Standard reporting on a daily/weekly/monthly basis on COS activities in line with defined KPIs.</li> </ul> <p>7. Compliance:</p><br> <ul> <li>Adheres to all corporate policies, guidelines and statutory requirements and recommends to (senior)&nbsp;management adoption and/or changes to policies and guidelines to reflect circumstances within the&nbsp;customer service area</li> <li>Is familiar with the applicable corporate &amp; site policies/procedures with regard to personal conduct and&nbsp;HSE standards and acting in compliance with all applicable regulations</li> </ul> <p>8. Cover for colleagues:</p><br> <ul> <li>Provide vacation cover for other COS colleagues in other businesses</li> </ul><br><br>Experience <br> <ul> <li>At least<strong>&nbsp;2-3 years progressive customer service experience</strong>&nbsp;required, with strong ERP experience&nbsp;(preferably SAP)</li> <li>Bachelor degree in relevant discipline.</li> <li>This role requires an individual who is&nbsp;fluent in written and spoken English&nbsp;who is&nbsp;numerate, able to manage&nbsp;complex data, operationally and service focused, has good&nbsp;<strong>ERP&nbsp;</strong>experience&nbsp;(preferably SAP), and is a good&nbsp;<strong>communicator</strong>.</li> <li>Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good&nbsp;interpersonal and communication skills. Must be able to work well in a team environment.</li> <li>Good MS Office (Excel / Word / PowerPoint).</li> <li>Good customer service and negotiation skills.&nbsp;</li> <li>Able to manage time and prioritize activities effectively. Must be able to execute tasks quickly and efficiently.</li> <li>Knowledge of ERP systems and Order to cash processes in a business to business environment.</li> <li>Sound understanding of other functional areas: sales, supply chain, marketing and logistics.</li> </ul><br><br><br><p><span>At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.</span></p><br> <p><span>Requisition ID:&nbsp;<span>55216</span>&nbsp;</span></p><br> </div>

<p>Recruitment Fraud Alert We ve learned that scammers are impersonating Commvault team members including HR and leadership via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at EMAIL_ADDRESS</p><p>As an organization, we are committed to a great work culture that embraces our values and promote professional growth. Our vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customer s business forward. We re all about getting the job done and having FUN doing it. As vaulters, we pride ourselves on visibility, integrity, and respect in everything that we do. NOW is the time to join a growing company with strong roots, where you can take on your new challenge. We are looking for a Success Account Manager to join us on a full-time basis in Egypt!</p><p>The Success Account Manager (SAM) will primarily be responsible for supporting large enterprise customers who have signed up for Enterprise Support, and additionally providing customer critical situation management from the field. The SAM will act as the customer liaison between Technical Support, SW Engineering, Product Management and Field Operations. The SAM must display a rigorous work ethic and thrive in an often unstructured, dynamic environment. The SAM will be required to be flexible with their work schedule in supporting customers.</p><p>Display proficiency with all customer interactions including kick-off, training, onboarding, business reviews, customer issues, renewals. Leverage internal teams to deliver to customers' needs. Navigate through multiple organizations (Product Management, Engineering, Sales, Support, Marketing, Services) to address questions and issues on current and future solution set. Continuously monitoring all key accounts metrics and accurately assessing account health and proactively reaching out Responsible for quarterly business reviews with sales management on the performance and health of Commvault customers in their region Incident management participating in follow the sun coverage through regional handovers. Weekly cadence meetings, best practice recommendations Demonstrates critical thinking as it relates to customer interactions and develops sense of ownership for account portfolio and their success. Capable of building initial relationship and growing the relationship into other groups and partners of the account Can identify difficult situations and chart a path to resolution independently and/or bring up to critical teams or management. Understands the importance of follow-up/follow-through and uses necessary resources to get client to satisfactory state. Deep understanding of the various verticals and the business need Commvault is fulfilling training, success planning, establishing metrics of success, etc. as it relates. Hungry for ongoing education opportunities that are offered for Commvault products. Understands the technology from a user s perspective and help the customer identify the best ways for the intended business use of that technology. Complies to all processes and Gainsight customer journey touchpoints. Including but not limited to using proper document templates, storing, and linking correctly in Gainsight, etc. Understand and capable of influence customer advocacy needs. Embody a constant attitude of driving accounts to substantial active use through Commvault Customer Success methodology.</p><p>We offer an attractive compensation and benefits package. Employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing eg. Commvault Certifications Good company environment to work in with some of the best talent around! An all-embracing company culture, an opportunity to join our Employee Resource Groups Are you ready to make a difference? Join Commvault in helping our customers protect their data in a difficult world! Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics, or any other status protected by the laws or regulations in the locations where we work. Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email EMAIL_ADDRESS For any inquiries not related to an accommodation please reach out to EMAIL_ADDRESS . Commvault's Privacy Policy</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineering Degree or equivalent is desired.</li><li>Up to 4 years experience within a Support, Customer Success, Account, or Relationship Manager role.</li><li>Must be fluent in Spanish to a professional level along with English (written and verbal) to a professional level.</li><li>Strong understanding of data management, backup, and recovery solutions.</li><li>Demonstrable ability to handle large deployments of hardware and software for SMB and Enterprise customers.</li><li>Consulting experience with data centre operations</li><li>Customer-facing experience, handling customer relationships in a commercial and government environment.</li><li>Ability to bridge technology and business goals to provide productive solutions.</li><li>Must have the ability to grasp new technical information quickly.</li><li>Project Management experience</li><li>Strong written and oral communication skill</li><li>Demonstrated customer service, leadership and team interaction skills are required.</li><li>Ability to handle various tasks and work well in a tense environment.</li><li>Flexibility to work in a fast-paced and demanding work environment.</li><li>Ability to convey technical information to business centric audiences.</li><li>Be able to collaborate closely with various customer teams technical, management and Executives.</li><li>Working Knowledge of hardware platforms (CPQ/HP, IBM, Dell, Etc.)</li><li>Working knowledge of WAN technologies and TCP/IP networking</li><li>Working knowledge of Windows/Unix/Netware/Linux</li><li>Experience with storage related solutions (e.g., Veritas, EMC, HDS, etc.)</li><li>Previous Technical Support experience with supporting large enterprise customers is a plus.</li><li>Working knowledge of an enterprise application (Exchange, SQL, Oracle, Lotus Notes, etc.)</li><li>Working knowledge of clustering or databases</li><li>Working knowledge of disaster recovery and design capabilities</li><li>Working knowledge with backup and recovery products (Simpana, Veritas NBU, CA, etc.)</li><li>Ability to read and interpret complex diagrams and specification requirements.</li><li>Commvault Product knowledge is desirable but not essential.</li><li>Business Administration Training and Project Management Training will be a plus.</li></ul>

<p><h4>What will you do?</h4> <p><strong>•</strong> Handle all software for all our POS products to ensure that machine problems have been solved.<br> <strong>•</strong> Test the device thoroughly and ensure that the problem has been solved with high quality before delivery to maintain our maintenance reputation in the market.<br> <strong>•</strong> Handle all under maintenance cases within SLA to achieve customer satisfaction regarding maintenance time.<br> <strong>•</strong> Ensure availability of spare parts needed for quick maintenance and necessary accessories required by customers to resolve problems quickly in the shortest possible time.<br> <strong>•</strong> Record all maintenance actions into the maintenance system (Remedy) to get an accumulated record of all maintenance actions.<br> <strong>•</strong> Provide periodic reports to the direct manager on maintenance achievements.<br> <strong>•</strong> Build good contact with customers to create a strong database that helps us reach merchants as soon as possible.<br> <strong>•</strong> Handle all Level 2 repair activities for payment terminals and related devices, including assembly and disassembly processes, to ensure timely resolution of technical issues and optimal device performance.<br> <strong>•</strong> Review and validate merchant data in the Remedy system, including serial numbers, terminal information, and related records, to ensure data accuracy and support efficient operational and maintenance activities.</p> <h4>Skills description</h4> <h4>What will you need?</h4> <p><strong>•</strong> Educational background: university graduate.<br> <strong>•</strong> Experience:<br> ??o 0-2 years’ experience in any related field.<br> <strong>•</strong> Technical proficiency:<br> ??o Ownership<br> ??o Functional skills<br> ??o Ideas presentation and taking initiative<br> ??o Continuous learning<br> ??o Customer centricity</p> <p><strong>Functional level:</strong><br> ??o Very good understanding of the system.<br> ??o Having the required business knowledge.<br> ??o Very good understanding of the POS.</p> <p><strong>Business level:</strong><br> ??o Ability to understand how the POS works and identify errors, if any.</p></p><p></p>

<p>Job purpose The North Africa MTT Area manager Egypt and Levant is based in Cairo and will serve as a crucial link between the North Africa Branch and Dubai Head Quarters and local sales teams in assigned countries, providing expert technical knowledge on Bridgestone products and technical leadership. Reporting to the North Africa Branch MTT Manager, this role will enhance product understanding, support sales efforts, ensure customer satisfaction across diverse markets, ensures compliance with local regulations and embodying Bridgestone's commitment to "Serving Society with Superior Quality with branch team.</p><p>Main Responsibilities Technical Product Support (Commercial &amp; Consumer) RACI Main accountabilities:</p><ul><li>Follow up on tire tests for new products and prototypes</li><li>Gather and analyze competitor tire information</li><li>Develop and maintain Product Power Index</li><li>Provide after-sales monitoring support</li><li>Accountable / Responsible Market Research and Analysis (Commercial &amp; Consumer) Main accountabilities:</li><li>Conduct operating condition surveys and scrap tire analysis</li><li>Perform Market Service condition Index (MSI) surveys</li><li>Collect and analyze Voice of Customer (VOC) data</li><li>Execute count surveys to assess market presence</li><li>Accountable / Responsible Sales support (Commercial &amp; Consumer) Main accountabilities:</li><li>Provide product and claim handling training and technical seminars to local branch teams, distributor partners and fleet team</li><li>Daily support to sales team</li><li>Provide fleet approach and sales promotion with sales team</li><li>Develop strong relationships with fleet customers, distributors and technical stakeholders</li><li>Accountable / Responsible Area quality management (Commercial &amp; Consumer) Main accountabilities:</li><li>Local claim handling</li><li>Claim data analysis</li><li>Quality Concern Information and PL report</li><li>Spec suitability judgment</li><li>Responsible / Accountable OE distributor approach (Commercial &amp; Consumer) Main accountabilities:</li><li>Local OEM distributor approach</li><li>Consult Standard &amp; Regulation activities Main accountabilities:</li><li>Local regulation monitor and negotiation with authority</li><li>Local tire certification arrangement</li><li>Accountable Education Main accountabilities:</li><li>Provide and coach technical knowledges like how to summarize report and how to involve related team proactively as a Manager</li><li>Accountable</li></ul><p>Countries in responsibility</p><p>Based in Cairo</p><p>Primary : Egypt and Levant Region Egypt, Jordan, Libya, Lebanon, Iraq, PNA</p><p>Secondary : PAF region Pakistan, Afghanistan</p><p>Experience and Qualifications</p><p>Education</p><p>Bachelor's Degree in Mechanical Engineering, Automotive Engineering or a related Engineering discipline</p><p>Additional technical certifications are considered an advantage</p><p>Language Skills</p><p>Fluent English spoken and written</p><p>Fluent Arabic Speaker</p><p>Optional: French</p><p>Experience</p><p>Minimum 5 7 years of experience in the tire or automotive industry within technical segment</p><p>Proven track record in account management and technical sales</p><p>Experience in data analysis and presentation of technical information with proficiency in MS Office (especially Excel and PowerPoint) and Power BI, Tableau or else</p><p>Experience in technical support, product engineering, quality management, or field engineering</p><p>Previous regional or multi-country responsibility is preferred</p><p>Experience working closely with commercial and sales organizations</p><p>Technical Skills</p><p>Strong technical knowledge of Commercial and Consumer tire products</p><p>Experience in product performance analysis and tire testing</p><p>Knowledge of claim handling and quality management processes</p><p>Market intelligence and competitor benchmarking experience</p><p>Advanced Microsoft Office (especially Excel and PowerPoint) and Power BI, Tableau or else skills</p><p>Strong presentation and technical training skills</p><p>Soft / Behavioral Skills</p><p>Strong leadership and coaching capabilities</p><p>Excellent stakeholder management and communication skills</p><p>Customer-focused with strong commercial awareness</p><p>Analytical thinker with structured problem-solving skills</p><p>Ability to manage multiple countries and priorities simultaneously</p><p>Highly collaborative and able to work effectively across cross-functional and multicultural teams</p><p>Self-motivated with excellent planning and organizational skills</p><p>Familiarity with both Egypt and Levant markets is highly desirable</p><p>Required capabilities</p><p>Collaborative and supportive mindset with strong teamwork skills</p><p>Adaptable to different cultural contexts, demonstrating respect for diverse business practices across Egypt and Levant regions</p><p>Ability to prioritize, plan, and organize effectively in a dynamic environment</p><p>Self-motivated with the ability to work autonomously while maintaining strong communication with colleagues and key stakeholders</p><p>Agile learner, able to quickly adapt to and utilize new software and technologies</p><p>Eager to travel and work directly with customers in diverse field environments</p><p>Strategic thinker who focuses on benefits rather than features/methods when approaching solutions</p><p>Strong coordination skills, adept at managing cross-functional relationships</p><p>Excellent analytical skills with a focus on deriving actionable insights</p><p>Proactive problem-solver with a customer-centric approach</p><p>Proven ability to train and coach others, contributing to team growth and development</p><p>Commitment to continuous personal and professional growth aligned with Bridgestone's value</p><p>Key Performance Indicators Performance will be evaluated based on project-specific goals, including but not limited to:</p><p>Quality of market intelligence gathered and analyzed for diverse market conditions</p><p>Improvement in product performance and customer satisfaction metrics across all assigned markets</p><p>Effectiveness of technical support provided to sales teams in Egypt and Levant regions</p><p><strong>Desired Candidate Profile</strong></p><p>Experience and Qualifications</p><p>Education</p><p>Bachelor's Degree in Mechanical Engineering, Automotive Engineering or a related Engineering discipline</p><p>Additional technical certifications are considered an advantage</p><p>Language Skills</p><p>Fluent English spoken and written</p><p>Fluent Arabic Speaker</p><p>Optional: French</p><p>Experience</p><p>Minimum 5 7 years of experience in the tire or automotive industry within technical segment</p><p>Proven track record in account management and technical sales</p><p>Experience in data analysis and presentation of technical information with proficiency in MS Office (especially Excel and PowerPoint) and Power BI, Tableau or else</p><p>Experience in technical support, product engineering, quality management, or field engineering</p><p>Previous regional or multi-country responsibility is preferred</p><p>Experience working closely with commercial and sales organizations</p><p>Technical Skills</p><p>Strong technical knowledge of Commercial and Consumer tire products</p><p>Experience in product performance analysis and tire testing</p><p>Knowledge of claim handling and quality management processes</p><p>Market intelligence and competitor benchmarking experience</p><p>Advanced Microsoft Office (especially Excel and PowerPoint) and Power BI, Tableau or else skills</p><p>Strong presentation and technical training skills</p><p>Soft / Behavioral Skills</p><p>Strong leadership and coaching capabilities</p><p>Excellent stakeholder management and communication skills</p><p>Customer-focused with strong commercial awareness</p><p>Analytical thinker with structured problem-solving skills</p><p>Ability to manage multiple countries and priorities simultaneously</p><p>Highly collaborative and able to work effectively across cross-functional and multicultural teams</p><p>Self-motivated with excellent planning and organizational skills</p><p>Familiarity with both Egypt and Levant markets is highly desirable</p><p>Required capabilities</p><p>Collaborative and supportive mindset with strong teamwork skills</p><p>Adaptable to different cultural contexts, demonstrating respect for diverse business practices across Egypt and Levant regions</p><p>Ability to prioritize, plan, and organize effectively in a dynamic environment</p><p>Self-motivated with the ability to work autonomously while maintaining strong communication with colleagues and key stakeholders</p><p>Agile learner, able to quickly adapt to and utilize new software and technologies</p><p>Eager to travel and work directly with customers in diverse field environments</p><p>Strategic thinker who focuses on benefits rather than features/methods when approaching solutions</p><p>Strong coordination skills, adept at managing cross-functional relationships</p><p>Excellent analytical skills with a focus on deriving actionable insights</p><p>Proactive problem-solver with a customer-centric approach</p><p>Proven ability to train and coach others, contributing to team growth and development</p><p>Commitment to continuous personal and professional growth aligned with Bridgestone's value</p>

<p>Job purpose The North Africa MTT Area manager Egypt and Levant is based in Cairo and will serve as a crucial link between the North Africa Branch and Dubai Head Quarters and local sales teams in assigned countries, providing expert technical knowledge on Bridgestone products and technical leadership. Reporting to the North Africa Branch MTT Manager, this role will enhance product understanding, support sales efforts, ensure customer satisfaction across diverse markets, ensures compliance with local regulations and embodying Bridgestone's commitment to "Serving Society with Superior Quality with branch team.</p><p>Main Responsibilities Technical Product Support (Commercial &amp; Consumer) RACI Main accountabilities:</p><ul><li>Follow up on tire tests for new products and prototypes</li><li>Gather and analyze competitor tire information</li><li>Develop and maintain Product Power Index</li><li>Provide after-sales monitoring support</li><li>Accountable / Responsible Market Research and Analysis (Commercial &amp; Consumer) Main accountabilities:</li><li>Conduct operating condition surveys and scrap tire analysis</li><li>Perform Market Service condition Index (MSI) surveys</li><li>Collect and analyze Voice of Customer (VOC) data</li><li>Execute count surveys to assess market presence</li><li>Accountable / Responsible Sales support (Commercial &amp; Consumer) Main accountabilities:</li><li>Provide product and claim handling training and technical seminars to local branch teams, distributor partners and fleet team</li><li>Daily support to sales team</li><li>Provide fleet approach and sales promotion with sales team</li><li>Develop strong relationships with fleet customers, distributors and technical stakeholders</li><li>Accountable / Responsible Area quality management (Commercial &amp; Consumer) Main accountabilities:</li><li>Local claim handling</li><li>Claim data analysis</li><li>Quality Concern Information and PL report</li><li>Spec suitability judgment</li><li>Responsible / Accountable OE distributor approach (Commercial &amp; Consumer) Main accountabilities:</li><li>Local OEM distributor approach</li><li>Consult Standard &amp; Regulation activities Main accountabilities:</li><li>Local regulation monitor and negotiation with authority</li><li>Local tire certification arrangement</li><li>Accountable Education Main accountabilities:</li><li>Provide and coach technical knowledges like how to summarize report and how to involve related team proactively as a Manager</li><li>Accountable</li></ul><p>Countries in responsibility</p><p>Based in Cairo</p><p>Primary : Egypt and Levant Region Egypt, Jordan, Libya, Lebanon, Iraq, PNA</p><p>Secondary : PAF region Pakistan, Afghanistan</p><p>Experience and Qualifications</p><p>Education</p><p>Bachelor's Degree in Mechanical Engineering, Automotive Engineering or a related Engineering discipline</p><p>Additional technical certifications are considered an advantage</p><p>Language Skills</p><p>Fluent English spoken and written</p><p>Fluent Arabic Speaker</p><p>Optional: French</p><p>Experience</p><p>Minimum 5 7 years of experience in the tire or automotive industry within technical segment</p><p>Proven track record in account management and technical sales</p><p>Experience in data analysis and presentation of technical information with proficiency in MS Office (especially Excel and PowerPoint) and Power BI, Tableau or else</p><p>Experience in technical support, product engineering, quality management, or field engineering</p><p>Previous regional or multi-country responsibility is preferred</p><p>Experience working closely with commercial and sales organizations</p><p>Technical Skills</p><p>Strong technical knowledge of Commercial and Consumer tire products</p><p>Experience in product performance analysis and tire testing</p><p>Knowledge of claim handling and quality management processes</p><p>Market intelligence and competitor benchmarking experience</p><p>Advanced Microsoft Office (especially Excel and PowerPoint) and Power BI, Tableau or else skills</p><p>Strong presentation and technical training skills</p><p>Soft / Behavioral Skills</p><p>Strong leadership and coaching capabilities</p><p>Excellent stakeholder management and communication skills</p><p>Customer-focused with strong commercial awareness</p><p>Analytical thinker with structured problem-solving skills</p><p>Ability to manage multiple countries and priorities simultaneously</p><p>Highly collaborative and able to work effectively across cross-functional and multicultural teams</p><p>Self-motivated with excellent planning and organizational skills</p><p>Familiarity with both Egypt and Levant markets is highly desirable</p><p>Required capabilities</p><p>Collaborative and supportive mindset with strong teamwork skills</p><p>Adaptable to different cultural contexts, demonstrating respect for diverse business practices across Egypt and Levant regions</p><p>Ability to prioritize, plan, and organize effectively in a dynamic environment</p><p>Self-motivated with the ability to work autonomously while maintaining strong communication with colleagues and key stakeholders</p><p>Agile learner, able to quickly adapt to and utilize new software and technologies</p><p>Eager to travel and work directly with customers in diverse field environments</p><p>Strategic thinker who focuses on benefits rather than features/methods when approaching solutions</p><p>Strong coordination skills, adept at managing cross-functional relationships</p><p>Excellent analytical skills with a focus on deriving actionable insights</p><p>Proactive problem-solver with a customer-centric approach</p><p>Proven ability to train and coach others, contributing to team growth and development</p><p>Commitment to continuous personal and professional growth aligned with Bridgestone's value</p><p>Key Performance Indicators Performance will be evaluated based on project-specific goals, including but not limited to:</p><p>Quality of market intelligence gathered and analyzed for diverse market conditions</p><p>Improvement in product performance and customer satisfaction metrics across all assigned markets</p><p>Effectiveness of technical support provided to sales teams in Egypt and Levant regions</p><p><strong>Desired Candidate Profile</strong></p><p>Experience and Qualifications</p><p>Education</p><p>Bachelor's Degree in Mechanical Engineering, Automotive Engineering or a related Engineering discipline</p><p>Additional technical certifications are considered an advantage</p><p>Language Skills</p><p>Fluent English spoken and written</p><p>Fluent Arabic Speaker</p><p>Optional: French</p><p>Experience</p><p>Minimum 5 7 years of experience in the tire or automotive industry within technical segment</p><p>Proven track record in account management and technical sales</p><p>Experience in data analysis and presentation of technical information with proficiency in MS Office (especially Excel and PowerPoint) and Power BI, Tableau or else</p><p>Experience in technical support, product engineering, quality management, or field engineering</p><p>Previous regional or multi-country responsibility is preferred</p><p>Experience working closely with commercial and sales organizations</p><p>Technical Skills</p><p>Strong technical knowledge of Commercial and Consumer tire products</p><p>Experience in product performance analysis and tire testing</p><p>Knowledge of claim handling and quality management processes</p><p>Market intelligence and competitor benchmarking experience</p><p>Advanced Microsoft Office (especially Excel and PowerPoint) and Power BI, Tableau or else skills</p><p>Strong presentation and technical training skills</p><p>Soft / Behavioral Skills</p><p>Strong leadership and coaching capabilities</p><p>Excellent stakeholder management and communication skills</p><p>Customer-focused with strong commercial awareness</p><p>Analytical thinker with structured problem-solving skills</p><p>Ability to manage multiple countries and priorities simultaneously</p><p>Highly collaborative and able to work effectively across cross-functional and multicultural teams</p><p>Self-motivated with excellent planning and organizational skills</p><p>Familiarity with both Egypt and Levant markets is highly desirable</p><p>Required capabilities</p><p>Collaborative and supportive mindset with strong teamwork skills</p><p>Adaptable to different cultural contexts, demonstrating respect for diverse business practices across Egypt and Levant regions</p><p>Ability to prioritize, plan, and organize effectively in a dynamic environment</p><p>Self-motivated with the ability to work autonomously while maintaining strong communication with colleagues and key stakeholders</p><p>Agile learner, able to quickly adapt to and utilize new software and technologies</p><p>Eager to travel and work directly with customers in diverse field environments</p><p>Strategic thinker who focuses on benefits rather than features/methods when approaching solutions</p><p>Strong coordination skills, adept at managing cross-functional relationships</p><p>Excellent analytical skills with a focus on deriving actionable insights</p><p>Proactive problem-solver with a customer-centric approach</p><p>Proven ability to train and coach others, contributing to team growth and development</p><p>Commitment to continuous personal and professional growth aligned with Bridgestone's value</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATION</h2><ul><li>Education: Technical, Trade, or Vocational School Degree.</li><li>Related Work Experience: At least 3 years of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

As part of our Cyber Technology Consulting practice, you will support the delivery of cybersecurity governance, technology risk and regulatory compliance programs for leading organizations across the Middle East. You will work closely with other senior consultants, managers and client stakeholders to identify regulatory obligations, perform compliance assessments and support governance initiatives.<br>The opportunity We’re looking for consultant/ senior consultant/ assistant manager with strong consulting background and hands-on expertise in implementing enterprise cyber risk and governance programs. This is an exceptional opportunity to work with senior leadership across industries and influence strategic cybersecurity decision-making at the highest levels.<br>Your key responsibilities Deliver cybersecurity and technology risk consulting engagements across various industries. Conduct cybersecurity and technology risk assessments covering applications, infrastructure, cloud environments, and business processes. Ability to develop risks, controls, compliance requirements and implementation guidance Ability to review regulatory circulars, notices, standards and guidelines and identify applicable technology and cybersecurity obligations Perform cybersecurity governance, compliance, maturity, and control effectiveness assessments against industry standards and regulatory requirements. Assess and enhance governance structures, risk management frameworks, and cybersecurity operating models. Develop and review cybersecurity policies, standards, procedures, and supporting governance documentation. Support clients in establishing and improving compliance monitoring, risk management, and assurance programs. Conduct gap assessments and develop remediation roadmaps aligned with leading frameworks and regulations. Support resilience initiatives including business continuity, disaster recovery, and operational resilience assessments. Identify risks, evaluate controls, analyze findings, and provide practical recommendations to improve security and risk posture. Develop detailed reports, executive presentations, and management summaries tailored to both technical and business audiences. Facilitate stakeholder workshops, interviews, and working sessions with technology, security, risk, and business teams. Manage multiple engagements, ensuring timely delivery, quality assurance, and adherence to leading practices. Mentor and coach junior team members, contributing to capability development and knowledge sharing across the practice. Stay updated on emerging cyber threats, technology trends, regulatory changes, and industry best practices<br>Skills and attributes for success Strong understanding of cybersecurity governance, cybersecurity and technology risk management as well as risk assessment methodologies. Experience conducting technology, cybersecurity, and operational risk assessments. Knowledge of industry frameworks and standards such as ISO 27001, NIST CSF, NIST 800-53, CIS Controls, COBIT, and ITIL. Familiarity with cybersecurity regulations and regulatory compliance requirements across regional (MENA) and international jurisdictions. Experience developing and reviewing cybersecurity policies, procedures, standards, and governance documentation. Understanding of cyber resilience, business continuity, disaster recovery, and third-party risk management concepts. Ability to analyze complex technical and business issues and communicate findings clearly to stakeholders. Experience working within consulting environments and managing multiple stakeholder groups. Strong analytical, problem-solving, and critical-thinking skills. Excellent written, verbal, and presentation skills. Ability to work independently while collaborating effectively within multidisciplinary teams.<br>To qualify for the role, you must have A bachelor's or master’s degree in information technology, cyber security etc. Excellent communication skills with a consulting mindset.3-8 years of experience in cybersecurity, technology risk, IT risk, compliance, governance, resilience, or consulting services A valid passport for travel. Excellent communication skills with a consulting mindset.<br>Ideally, you’ll also have Industry-recognized certifications such as CISSP, CRISC, CISM ISO 27001 LA/LIExperience working with GRC platforms (e.g., Archer, Service Now GRC etc.). Familiarity with cloud security, privacy, operational resilience, or third-party risk management programs Experience supporting clients in highly regulated sectors such as financial services or government Knowledge of regional frameworks and regulations within the Middle East

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Organize cleaning chemicals and supplies. Organize supply rack, including pots, pans, serving spoons, utensils, etc. Rotate stock, bringing wares from storage bin or areas into kitchen. Complete cleaning checklists to determine appropriate timelines for cleaning and sanitizing. Collect dirty pans from the cooking line and transport to pot station for cleaning. Clean and maintain sanitation areas and organize cleaning supplies including hanging up mops and brooms. Clean and maintain loading dock areas. Clean ceiling, walls, and vents in dish room. Ensure clean wares are stored appropriately. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>