Operation Manager Jobs in Egypt
16830 Jobs Found
<h2 class="h5">Job description</h2>
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<p>The Retail Credit Policy and Portfolio Management Senior Manager is responsible for formulating, implementing, and overseeing credit policies and portfolio management strategies for retail lending products. This role ensures that credit policies align with regulatory requirements, business objectives, and the organization’s risk appetite while optimizing portfolio performance and mitigating risks. That position is overlooking both the conventional business and digital initiatives in line with the organizational strategy.</p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Closely deal with all requests, problems and needs of guests staying at the hotel and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions, report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day and report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least a vocational high school certificate or a related field or equivalent experience.</li><li>Proven experience in the same role within the hotel industry.</li><li>Knowledge of hotel operations, service standards, and guest expectations.</li><li>Effective communication and interpersonal abilities.</li><li>Detail-oriented and capable of managing multiple tasks and priorities.</li><li>Flexibility to adapt to a dynamic and fast-paced environment.</li><li>Fluency in verbal and written English is essential.</li><li>Additional Russian language is a must, Arabic will be an advantage.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<br>Job Description<br><br><ul><li>Closely deal with all requests, problems and needs of guests staying at the hotel and find solutions to problems, focusing on guest satisfaction.</li><li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li><li>Handle guest complaints and find solutions, report any problems that take time to solve to his/her direct manager and follow-up on the matter.</li><li>Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li><li>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</li><li>Write down any comments, requests, suggestions and complaints received from guests during the day and report together with their answers and actions.</li><li>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</li><li>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</li><li>Work in coordination with all departments and ensure the flow of necessary information.</li><li>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</li><li>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</li><li>Follow the VIP procedures and greet VIP guests and bid them farewell.</li><li>Walk agency representatives and potential guests around the facility.</li><li>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li><li>Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department.</li><li>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</li><li>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li><li>Support hotel sales. Is authorised to sell charged services.</li><li>Take part in the Emergency Response Teams.</li><li>Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail.</li><li>Respond to guest inquiry forms and all written suggestions, complaints etc.</li><li>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</li><li>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li><li>Take part in training programmes and departmental internal communication meetings.</li><li>Due to being in direct contact with guests, must always look clean, neat and fresh.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><br>Qualifications<br><br><ul><li>At least a vocational high school certificate or a related field or equivalent experience.</li><li>Proven experience in the same role within the hotel industry.</li><li>Knowledge of hotel operations, service standards, and guest expectations.</li><li>Effective communication and interpersonal abilities.</li><li>Detail-oriented and capable of managing multiple tasks and priorities.</li><li>Flexibility to adapt to a dynamic and fast-paced environment.</li><li>Fluency in verbal and written English is essential.</li><li>Additional Russian language is a must, Arabic will be an advantage.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <div><b> About Us </b><br></div> <div> <p>Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. </p>
<p>We are looking for a highly skilled AI Product Manager Agentic Platform in the CET time zone (EMEA region, South Africa, Egypt or India) to lead the development of Foundever s internal agentic platform empowering teams across the organization to design, build, and scale agentic and automation-based solutions. </p> </div> </div> <div> <div> Job Summary <br></div> <div> <p>We are seeking an experienced and technically strong AI Product Manager to join our growing AI Product & Design team, with ownership of Foundever s agentic platform. This platform enables internal users to create agentic systems, automation workflows, and AI-driven solutions that improve efficiency, scalability, and innovation across the business. </p>
<p> </p>
<p>In this role, you will lead the product vision, roadmap, and delivery of an AI-native platform built on LLMs, automation frameworks, and conversational AI technologies. You will work closely with engineering, data science, UX, and business stakeholders to identify high-impact automation use cases and translate them into scalable platform capabilities. </p> </div> </div> <div> <div> Primary Job Responsibilities <br></div> <div> <ul>
<li>Own the end-to-end product lifecycle of Foundever s agentic platform from vision and discovery to delivery, adoption, and continuous improvement.</li>
<li>Define and evolve the product roadmap for agentic capabilities, automation workflows, and AI orchestration aligned with business objectives.</li>
<li>Partner with stakeholders across operations, CX, IT, and analytics to identify, prioritize, and shape high-value automation and agentic use cases.</li>
<li>Translate complex business and technical needs into clear product requirements, user stories, and platform capabilities.</li>
<li>Define, prioritize, and manage the product backlog, ensuring alignment with the overall agentic platform strategy.</li>
<li>Lead sprint planning, retrospectives, and agile ceremonies to drive efficient and predictable delivery.</li>
<li>Collaborate closely with engineering, data science, UX/UI, and architecture teams to ensure scalable, secure, and reliable platform design.</li>
<li>Guide decisions around LLM integration, agent orchestration, workflow automation, and conversational AI capabilities.</li>
<li>Track platform adoption, usage, performance metrics, and user feedback to guide prioritization and improvements.</li>
<li>Communicate product strategy, platform capabilities, and progress clearly to technical and non-technical stakeholders. <br>Represent the agentic platform at internal forums, demos, and company-wide events. </li>
</ul> </div> </div> <div> <div> Experience <br></div> <div> <ul>
<li>Minimum of 4 7 years of experience as a Product Manager or Product Owner, with strong exposure to AI-driven or platform products.</li>
<li>Proven experience managing technically complex products involving AI, LLMs, or automation systems.</li>
<li>Hands-on experience with automation workflows or agentic platforms (e.g., n8n, Langflow, or similar orchestration frameworks).</li>
<li>Experience working with Conversational AI platforms, chatbots, or virtual agents in production environments.</li>
<li>Demonstrated success working closely with cross-functional technical teams and senior business stakeholders.</li>
<li>Strong stakeholder management skills, with the ability to uncover, evaluate, and prioritize automation opportunities. </li>
</ul> </div> </div> <div> <div> Skills/Abilities <br></div> <div> <ul>
<li>Strong understanding of LLM-based systems, agentic architectures, and AI-driven automation concepts.</li>
<li>Knowledge of workflow orchestration, API-based integrations, and event-driven architectures.</li>
<li>Comfort working with technical teams on platform-level decisions and trade-offs.</li>
<li>Deep understanding of agile and scrum methodologies and product management best practices.</li>
<li>Ability to create, maintain, and prioritize complex backlogs and write clear, actionable user stories.</li>
<li>Excellent communication and presentation skills, able to bridge technical and business audiences.</li>
<li>Analytical and systems-thinking mindset with a focus on scalability and reuse. </li>
</ul> </div> </div> <div> <div> Education <br></div> <div> <ul>
<li>Degree in Computer Science, Engineering, Business, Data Science, or a related field. </li>
</ul> </div> </div> <div> <div> Language <br></div> <div> <ul>
<li> <span> <span> <span>Excellent conversational and written knowledge in English (C1 level minimum).</span> </span> </span> </li>
<li> <span> <span> <span>French and Spanish language skills are a bonus.</span> </span> </span> </li>
</ul>
</div> </div> <div> <div> Tools <br></div> <div> <ul>
<li>Proficiency with product and delivery tools (e.g., Jira, Confluence, Miro, Loom).</li>
<li>Familiarity with automation and agentic platforms (e.g., n8n, Langflow, or equivalent).</li>
<li>Experience working with Conversational AI, chatbot, or virtual agent platforms.</li>
<li>Strong practical use of Generative AI and LLM-based tools as part of daily product work.</li>
<li>Knowledge of CX platforms and enterprise environments is a strong advantage. </li>
</ul> </div> </div> <div> <div> Our Offer <br></div> <div> <ul>
<li> <strong>Impactful work</strong>. Ownership of a core agentic platform enabling AI-driven automation at enterprise scale.</li>
<li> <strong>Professional growth</strong>. Continuous learning in a highly technical, AI-native product environment.</li>
<li> <strong>Competitive compensation</strong>. Attractive salary and benefits package.</li>
<li> <strong>Collaborative environment</strong>. A global, cross-functional team with opportunities for occasional travel, training, and innovation forums. </li>
</ul>
<span> <span>#<span>LI-KH1 </span> </span> </span>
<p> <span> <span>#LI-REMOTE</span> </span> </p> </div> </div> </div></div></section>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p>
<h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4>
<p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p>
<p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p>
<h4>The role of assistant learning & development manager:</h4>
<p>We are currently seeking a creative talent - full-time talented assistant learning & development manager for Cairo at Nile Plaza that is well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept to join our team.</p>
<p>You would typically be expected to support the coordination, assistance and delivery of workplace learning and performance improvement initiatives that contribute to business success. This includes assisting in identifying learning needs, helping implement training programs, maintaining accurate training records and reports, communicating with departments to ensure participation, and supporting the logistics of workshops and development sessions aligned with the hotel’s priorities, and promoting a culture of continuous learning. You will work with team members to support leadership development activities and help ensure employees receive the training required to perform their roles effectively and deliver excellent service.</p>
<h4>Our ideal assistant learning & development manager:</h4>
<p>A special talent and passion for ensuring you deliver the highest of learning standards. A university degree or equivalent experience is required for this role. The ideal candidate will have a minimum of two years of experience in a managerial capacity, with a background in either hotel operations or other high-level service environments or a similar learning-focused setting. Experience managing teams in diverse cultural environments is also essential. Strong communication skills in English, both spoken and written, is required.</p>
<h4>Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li>
<li>Comprehensive private medical insurance, dental, disability, and life insurance</li>
<li>Retirement benefits and pension</li>
</ul>
<p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>
تبحث MINERVA SECRET عن GCC Performance Media Buyer بنظام العمل الحر، للانضمام إلى فريق التسويق الحالي ودعم خطة توسع العلامة التجارية في دول الخليج.هذا الدور مخصص بالكامل لإدارة الحملات الإعلانية في السوق الخليجي، ولا يشمل إدارة الحملات داخل السوق المصري.الدول المستهدفة:• الإمارات العربية المتحدة• المملكة العربية السعودية• الكويت• قطر• البحرين• سلطنة عُمانالمسؤوليات:• وضع استراتيجية إطلاق وتوسع خاصة بكل سوق خليجي• إدارة وتحسين الحملات على Meta Ads• دراسة سلوك العملاء والمنافسين داخل دول الخليج• اختبار الدول والجماهير والعروض والأسعار والمواد الإعلانية• تحديد الأسواق الأكثر قابلية للنمو وتوزيع الميزانية بينها بكفاءة• بناء خطط لاختبار الـCreatives وتوسيع الحملات الناجحة• متابعة وتحسين ROAS وCAC وCPA وConversion Rate• تحليل رحلة العميل ونتائج متجر Shopify واقتراح التحسينات اللازمة• التأكد من دقة Pixel وConversions API وCatalog وتتبع المبيعات• التنسيق مع فريق التسويق الحالي لتطوير محتوى يناسب كل سوق خليجي• إعداد تقارير دورية توضح النتائج والمشكلات وخطة العمل التاليةالمتطلبات:• خبرة لا تقل عن 3 سنوات في Performance Marketing للتجارة الإلكترونية• خبرة مثبتة في إدارة حملات موجهة إلى دول الخليج، خاصة السعودية والإمارات• معرفة قوية بسلوك المستهلك والمواسم والعروض المناسبة للسوق الخليجي• خبرة قوية في Meta Ads Manager وإدارة الميزانيات وتوسيع الحملات• خبرة في Shopify وتتبع المبيعات وقياس التحويلات• القدرة على تحليل البيانات واتخاذ القرارات بناءً على النتائج• يُفضّل وجود خبرة سابقة في الأزياء أو الملابس أو العلامات التجارية الموجهة للنساء• تُعد الخبرة في Google Ads وTik Tok Ads وSnapchat Ads ميزة إضافية• إجادة إعداد التقارير والتواصل المستمر مع الفريقنظام العمل: عن بُعد — Freelance / Contract<br>للتقديم، يُرجى إرسال السيرة الذاتية ونماذج موثقة من حملات سابقة داخل دول الخليج، موضحًا الدول والميزانيات والنتائج المحققة، عبر Linked In.لن يتم النظر في الطلبات التي لا تحتوي على خبرة فعلية ونتائج مثبتة في حملات التجارة الإلكترونية داخل السوق الخليجي.
The Senior Fullstack Engineer will be responsible to design and deliver scalable, secure, and high-performance software systems. In this role, you will participate in technical decision-making and mentoring other teams, while contributing to our platform's architecture and development. Experience with AWS and cloud-native solutions is highly preferred and will be a significant advantage in this position.<br><br>Architect, design, build and maintain frontend applications using Vue.js Develop robust, scalable backend systems using Node.js and Nest JSDesign and optimize RESTful APIs to ensure high performance, security, and reliability Communicate regularly with the engineering manager, QA teams, and other developers regarding progress on the technology roadmap Drive technical initiatives and mentor team members to foster a culture of continuous learning and innovation Leverage AI-assisted development tools to accelerate coding, debugging, testing, and documentation workflows Conduct code reviews<br><br>Requirements<br><br>4+ years in software development with a focus on full stack roles BS in Engineering or Computer Science Proficiency in Web Frontend Development with Vue.js and strong skills in HTML, CSS, Java Script, and Type Script Proficiency in Node.js for building scalable and secure backend services Proficiency in designing, developing, and consuming RESTful APIsKnowledge of CI/CD pipelines Demonstrated experience in using AI Tools: Git Hub Copilot, Amazon Q/Kiro, prompt engineering, AI-augmented testing Familiarity with AWS services is preferred. Experience with other cloud platforms and cloud-native architectures is a plus Proficiency in SQL/NoSQL databases<br><br>Benefits<br><br>Health insurance for employee and family The company will contribute up to EUR 25 per month towards staff perks Benefit from our performance-based bonus scheme, in line with company policy. EUR equivalent salaries paid in EGP
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Transport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle, and refuel as necessary. Notify appropriate personnel of any vehicle maintenance needs. Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: Valid Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
WE ARE HIRING | SENIOR SALES ENGINEER<br>Position: Senior Sales Engineer (panels) Reporting To: Sales, Marketing & Tendering Manager We are looking for an experienced Senior Sales Engineer to join our team and drive profitable sales growth for LV/MV Electrical Panels and related solutions.???? Key Responsibilities:Develop and execute sales strategies within assigned markets and customer segments. Identify new business opportunities and develop key accounts. Build and maintain strong relationships with Consultants, Contractors, EPCs, Project Owners, Industrial Customers, Panel Builders, and Distributors. Identify and qualify leads through market research, tender portals, consultant listings, and contractor pipelines. Understand customer technical requirements and provide suitable electrical solutions. Coordinate with Tendering and Engineering Teams to prepare accurate technical and commercial offers. Review SLDs (Single Line Diagrams), specifications, and technical requirements. Support component selection and ensure compliance with project specifications. Prepare competitive quotations while maintaining targeted profit margins. Follow up on submitted offers, negotiate with customers, and support order closing. Maintain continuous communication with customers throughout the sales cycle. Coordinate with internal teams to ensure smooth project handover after order award.???? Requirements:Bachelor's degree in Electrical Engineering. Solid experience in Sales / Business Development / Tendering within the electrical industry. Strong knowledge of LV/MV Panels, Switchgear, Electrical Distribution Systems, and related solutions. Good understanding of SLDs, electrical specifications, and technical offers. Experience dealing with consultants, contractors, EPC companies, and industrial clients is highly preferred. Strong negotiation, communication, presentation, and customer relationship management skills. Commercial awareness with the ability to understand pricing, margins, and business opportunities. Very good command of English. Strong Microsoft Office skills.???? Location: [Maadi ]???? How to Apply: Please send your updated CV with the subject line "Senior Sales Engineer" to:[muhamedabrahem87@gmail.com]
<p>The in-house designer will work closely with the marketing team to create visual assets that support the overall marketing strategy. They will ensure that all designs align with the brand s identity and resonate with the target audience. Duties Design graphics for digital and print marketing materials. Collaborate with the marketing team to create compelling visuals for campaigns. Develop branding materials, including logos, brochures, and packaging. Ensure all design work adheres to brand guidelines and industry best practices. Revise and iterate on designs based on feedback from stakeholders. Stay updated on design trends and tools to enhance creativity and effectiveness. KPIs Timeliness of project delivery. Quality and creativity of design outputs (measured through feedback). Consistency of designs with brand guidelines. Effectiveness of visual content in driving engagement (e.g., click-through rates). Several design revisions are required before final approval. Contribution to overall campaign performance (e.g., sales impact). Overlapping Areas: Content Creation: Related to the Senior Marketing Executive Manager and Digital Marketing Manager regarding visual content. Branding: Aligns with the Marketing Director for brand consistency.</p><p>Software Scope The in-house designer will create visual content that aligns with the overall marketing strategy. This includes:</p><ul><li>Brand Identity : Designing logos, color schemes, and typography that reflect the brand.</li><li>Digital Assets: Creating graphics for social media, websites, email campaigns, and digital advertisements.</li><li>Print Materials : Designing brochures, flyers, posters, and other print collateral.</li><li>User Experience (UX) Design : Working on website layouts and ensuring a user-friendly experience.</li><li>Presentation Design: Crafting visually appealing presentations for internal and external stakeholders.</li></ul><p>Software Proficiency The designer should be skilled in the following software :</p><ul><li>Adobe Creative Suite</li><li>Adobe Photoshop: For photo editing and creating graphics.</li><li>Adobe Illustrator: For vector graphics and logo design.</li><li>Adobe InDesign: For layout design, especially for print materials.</li><li>Figma or Sketch: For UI/UX design and prototyping.</li><li>Canva: For quick graphic creation, especially for social media and digital marketing assets.</li><li>Adobe XD or InVision: For prototyping and user interface design.</li><li>Microsoft PowerPoint or Google Slides: For creating presentations.</li><li>Web Design Tools: Basic knowledge of HTML/CSS /WordPress can be beneficial for website design and collaboration with developers.</li><li>Project Management Tools: Familiarity with tools like Trello, Asana, or Monday.com for project tracking and collaboration.</li></ul><p>2D and 3D Design Scope and Required Skills</p><p>2D Design The designer will work on various 2D design elements, which include:</p><ul><li>Graphic Design: Creating logos, banners, infographics, and other visual content.</li><li>Illustrations: Developing custom illustrations for branding and marketing materials.</li><li>User Interface (UI) Design: Designing layouts for websites and applications to enhance user experience.</li></ul><p>Software Proficiency for 2D Design:</p><ul><li>Adobe Photoshop: For image editing and composition.</li><li>Adobe Illustrator: For vector graphics and illustrations.</li><li>Figma or Sketch: For UI design and prototyping.</li></ul><p>3D Design The designer may also engage in 3D design, especially if the marketing strategy involves product visualization or immersive experiences. This includes:</p><ul><li>3D Models: Creating realistic product models for marketing materials or advertisements.</li><li>Animations: Developing 3D animations for video content or digital ads.</li><li>Virtual Reality (VR) and Augmented Reality (AR): Designing experiences that allow users to interact with products in a virtual space.</li></ul><p>Software Proficiency for 3D Design:</p><ul><li>Autodesk Maya or Blender: For 3D modeling and animation.</li><li>Cinema 4D: For motion graphics and 3D design.</li><li>3ds Max: For architectural visualization and product design.</li><li>Unity or Unreal Engine: For developing interactive experiences in VR/AR.</li></ul><p><strong>Desired Candidate Profile</strong></p>The in-house designer will work closely with the marketing team to create visual assets that support the overall marketing strategy. They will ensure that all designs align with the brand s identity and resonate with the target audience. Duties Design graphics for digital and print marketing materials. Collaborate with the marketing team to create compelling visuals for campaigns. Develop branding materials, including logos, brochures, and packaging. Ensure all design work adheres to brand guidelines and industry best practices. Revise and iterate on designs based on feedback from stakeholders. Stay updated on design trends and tools to enhance creativity and effectiveness. KPIs Timeliness of project delivery. Quality and creativity of design outputs (measured through feedback). Consistency of designs with brand guidelines. Effectiveness of visual content in driving engagement (e.g., click-through rates). Several design revisions are required before final approval. Contribution to overall campaign performance (e.g., sales impact). Overlapping Areas: Content Creation: Related to the Senior Marketing Executive Manager and Digital Marketing Manager regarding visual content. Branding: Aligns with the Marketing Director for brand consistency. Software Scope The in-house designer will create visual content that aligns with the overall marketing strategy. This includes: Brand Identity : Designing logos, color schemes, and typography that reflect the brand. Digital Assets: Creating graphics for social media, websites, email campaigns, and digital advertisements. Print Materials : Designing brochures, flyers, posters, and other print collateral. User Experience (UX) Design : Working on website layouts and ensuring a user-friendly experience. Presentation Design: Crafting visually appealing presentations for internal and external stakeholders. Software Proficiency The designer should be skilled in the following software : Adobe Creative Suite Adobe Photoshop: For photo editing and creating graphics. Adobe Illustrator: For vector graphics and logo design. Adobe InDesign: For layout design, especially for print materials. Figma or Sketch: For UI/UX design and prototyping. Canva: For quick graphic creation, especially for social media and digital marketing assets. Adobe XD or InVision: For prototyping and user interface design. Microsoft PowerPoint or Google Slides: For creating presentations. Web Design Tools: Basic knowledge of HTML/CSS /WordPress can be beneficial for website design and collaboration with developers. Project Management Tools: Familiarity with tools like Trello, Asana, or Monday.com for project tracking and collaboration. 2D and 3D Design Scope and Required Skills 2D Design The designer will work on various 2D design elements, which include: Graphic Design: Creating logos, banners, infographics, and other visual content. Illustrations: Developing custom illustrations for branding and marketing materials. User Interface (UI) Design: Designing layouts for websites and applications to enhance user experience. Software Proficiency for 2D Design: Adobe Photoshop: For image editing and composition. Adobe Illustrator: For vector graphics and illustrations. Figma or Sketch: For UI design and prototyping. 3D Design The designer may also engage in 3D design, especially if the marketing strategy involves product visualization or immersive experiences. This includes: 3D Models: Creating realistic product models for marketing materials or advertisements. Animations: Developing 3D animations for video content or digital ads. Virtual Reality (VR) and Augmented Reality (AR): Designing experiences that allow users to interact with products in a virtual space. Software Proficiency for 3D Design: Autodesk Maya or Blender: For 3D modeling and animation. Cinema 4D: For motion graphics and 3D design. 3ds Max: For architectural visualization and product design. Unity or Unreal Engine: For developing interactive experiences in VR/AR.
<p>To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team. The Restaurant Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximizes profit. The Restaurant Manager is responsible of the following Talent Development tasks for their outlet: Support and implement new Talent Development initiatives. Identify internal and external talents* that match Kempinski s DNA values. Support career development by training and assigning multi-tasking. Grow talent in order to present candidates in quarterly Talent Transfer Calls. Give constant feedback to all employees of the outlet. Conduct yearly performance appraisals and TTTT s for all employee of the outlet (unless Head of Department is able to do it), providing feedback on their job performance. Responsible to Head of Department/ Assistant Head of Department. Responsible for Assistant Restaurant / Outlet Manager, Restaurant Supervisor, Restaurant Head Waiter / Waitress, Waiter / Waitress, Host / Hostess, Outlet Cashier. Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example. Ensure that the place of work and surrounding area is kept clean and organised at all times. Execute and demand the team to execute the highest level of service and set-up standards at all times. Be knowledgeable of all services and products offered by the hotel. Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept. Set an example in terms of service, products and guidance of the team that reflects the concept. Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier. Organise tastings of daily dishes and new menus. Know the restaurant scene and gastronomic character of the destination and be recognized in the market. Perform up selling for all items offered by the department assigned as well as offering alternatives. Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. Produce reports and analysis of the outlet and present report in the monthly performance meeting. Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit. Assist in preparation of the outlet s budget. Conduct monthly inventory of operating supplies and equipment together with the stewarding department. Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required. Identify errors and correct them as required during set-up, service and breakdown of operations. Implement a flexible work schedule based on business patterns. Establish a pool of qualified and trained full and part time employees in conjunction with the hotel s People Services Department. Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food & Beverage departments. Monitor operating supplies, equipment and reduce spoilage and wastage successfully. Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings. Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success. Attend all required trainings as described by the department. Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served. Report incidents that require disciplinary actions immediately to the Head of Department. Prepare and review outlet s operations manual updates annually in accordance with the Assistant Head of Department. Constantly improve the product quality by sourcing the best available products. Support activities and cooperation with the suppliers. Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey). Organise all required outlet specific trainings as described by the department. Undertake reasonable tasks and secondary duties as appointed by the Head of Department. Respond to any changes in the department as dictated by the hotel management. Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest. Ensure that the opening and closing procedures established for the outlet are followed. Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department. Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.</p><p><strong>Desired Candidate Profile</strong></p><p>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury. Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service. For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual. In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.</p><p>NATIONALITY: Egyptian.</p><p>EDUCATION: BA/BSc in Hospitality Management or related field, preferably from hotel school or MBA.</p><p>EXPERIENCE: Minimum 2 years in F&B management role, preferably with a 5* Hotel chain.</p><p>LANGUAGE: Ability to work and communicate in a multinational environment Local language excellent oral and written skills. English excellent oral and written skills. Additional language beneficial.</p><p>COMPETENCIES: Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Ability to establish and retain effective working relationships with hotel staff and clients/vendors. Ability to identify and delegate tasks effectively. Excellent organizational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organized manner.</p><p>TECHNICAL COMPETENCIES: Ability to operate computer and office equipment. Proficiency in Excel and Word.</p>
Job Description: Media Buyer (Full-Time, Hybrid) Location: Maadi, Cairo Job Type: part-Time, onste Industry: Software Development / Enterprise Resource Planning (ERP)<br>Position Overview We are seeking a highly skilled Media Buyer to manage our digital advertising campaigns with a primary focus on generating qualified B2B leads for our flagship ERP solution. You will be responsible for planning, executing, and optimizing paid campaigns across multiple platforms to achieve ambitious lead generation targets . This role is critical to our growth strategy and requires a data-driven individual who can manage budgets effectively, analyze performance, and collaborate with sales to drive pipeline growth.<br>Key Responsibilities Campaign Strategy & Execution<br>Plan, launch, and manage paid campaigns on key platforms including Google Search, Linked In Ads, Meta Ads (Facebook/Instagram), and You Tube Ads .<br>Conduct in-depth keyword research and competitive analysis specific to the ERP and B2B software landscape .<br>Develop and implement comprehensive media buying strategies aligned with business objectives and target audience demographics.<br>Lead Generation & Funnel Management<br>Own the lead generation funnel from ad creation to landing page optimization and CRM integration, with the objective of generating 200–500 qualified leads per month from target markets, particularly the UAE .<br>Develop retargeting funnels to re-engage warm audiences and drive conversions .<br>Collaborate closely with the sales team to improve lead quality, align on targeting, and enhance pipeline performance .<br>Budget Management & Optimization<br>Effectively manage a monthly advertising budget, optimizing spend to maximize return on investment (ROI) and achieve target Cost Per Lead (CPL) .<br>Continuously test creatives, ad copy, audiences, and messaging to improve campaign performance .<br>Ensure all media buys comply with company policies and brand guidelines.<br>Analytics & Reporting<br>Implement and manage accurate tracking using GA4, Google Tag Manager, and conversion tracking .<br>Analyze campaign performance data to provide clear, actionable insights and weekly reports .<br>Monitor and report on key performance metrics such as leads, CPA, CPL, engagement rates, and web traffic.<br>Qualifications & Requirements Experience: 2–5 years of proven experience in a Performance Marketing or Media Buying role, preferably within the software, Saa S, or technology sector .<br>Platform Expertise: Strong, hands-on expertise in Google Search Ads and B2B lead generation. Solid understanding of Linked In Lead Gen campaigns, Meta Ads for remarketing, and You Tube Ads for warm traffic .<br>Market Experience: Experience running paid campaigns for the UAE or GCC markets is a strong advantage .<br>Technical Skills:<br>Proficiency with GA4, Google Tag Manager, UTM tracking, and CRM integrations .<br>Strong analytical and reporting skills with the ability to interpret data and explain results clearly .<br>Soft Skills:<br>Excellent English copywriting skills (Arabic is a plus) .<br>Strong organizational, negotiation, and multitasking abilities with a keen attention to detail.<br>Self-motivated, proactive, and able to work independently while being a collaborative team player.<br>Preferred Skills (Bonus Points) Experience working with software, Saa S, or ERP products .<br>Familiarity with the Saudi or broader Middle Eastern advertising market.<br>Experience with programmatic advertising platforms.<br>Work Arrangement & What We Offer Hybrid Model: This role is based in our Maadi office, offering a flexible hybrid work arrangement.<br>Competitive Salary: Commensurate with experience and industry standards.<br>Career Growth: The opportunity to work with a leading ERP provider and contribute to our ambitious growth plans .<br>Dynamic Environment: Be part of a supportive, multicultural team that values innovation and initiative.
<p><br></p><p>OVERALL OBJECTIVES The job of E-Commerce & Digital Marketing Manager is executed satisfactorily by:</p><ul><li>Ensuring accuracy of the property content and presentation on the brand and GHA websites, as well as third party portals, directories and websites where the hotel is listed and/or distributes inventory.</li><li>Report, analyze and act upon the Kempinski website statistics (using brand key performance indicators); Assist in reaching the targeted website sales and distribution goals.</li><li>Ensuring consistent brand delivery through social and digital channels.</li><li>Supporting the brand s channel and distribution strategy.</li></ul><p>MAIN RESPONSIBILITIES:</p><ol><li>Strategy & Campaign Development<br><ul><li>Develop and execute comprehensive digital marketing strategies aligned with the hotel s overall business objectives & revenue goals.</li><li>Plan a clear calendar focused on local audiences and lifestyle positioning.</li><li>Conduct market research, competitor analysis, and audience segmentation to identify opportunities and optimize campaign performance.</li><li>Stay up to date with the latest digital marketing trends, tools, and best practices, particularly within the hospitality sector.</li><li>Partner with F&B, Spa, PR, E-Commerce and Revenue teams to shape high-impact campaigns for outlets, seasonal promotions, weekend concepts, events and offers.</li><li>Analyze campaign performance and adjust based on engagement, reach and ROI.</li><li>Establish and implement the hotel s F&B annual advertising plan for digital channels.</li><li>Work on the annual digital marketing strategy for the F&B, Spa and lifestyle offers.</li><li>Ensure brand and marketing messages on all platforms align with hotel campaigns and corporate identity guidelines.</li></ul></li><li>Digital Advertising & Paid Campaigns (Local F&B, Spa & Lifestyle Campaigns)<ol><li>Plan, execute and optimize paid digital campaigns across Meta, Google and relevant local platforms.</li><li>Manage budgets, bid strategies, keyword research, ad copy creation, and landing page optimization for maximum ROI.</li><li>Monitor campaign performance, analyze data, and generate reports on key metrics such as to improve effectiveness.</li><li>Align advertising initiatives with feeder market dynamics and commercial objectives.</li><li>Check the trending social channels in our feeder markets and the know-how on conducting paid campaigns on them. For example, on Snapchat, VK, Weibo, WeChat etc.</li><li>Track and report on paid campaign results and digital ROI.</li></ol></li><li>Performance Monitoring, Analytics & Reporting:<ol><li>Track, analyze, and report on key digital marketing KPIs (e.g., website traffic, conversion rates, ROI, social media engagement, email performance).</li><li>Provide regular insights and recommendations for optimizing campaign performance and achieving marketing objectives.</li><li>Utilize various analytical tools to gain actionable insights.</li><li>Prepare weekly and monthly reports tracking social growth, content engagement, and campaign ROI.</li><li>Monitor competitor activity to maintain market leadership.</li><li>Benchmark electronic media trends and share proactive insights with the marketing team.</li></ol></li><li>Social Media Management<ol><li>Own and manage the hotel s social media channels (Instagram, Facebook, LinkedIn), with a priority on lifestyle storytelling and local engagement.</li><li>Develop and implement the hotel's social media strategy, including content creation, scheduling, and community engagement across relevant platforms.</li><li>Monitor social media channels for mentions, reviews, and trends, responding to inquiries and feedback promptly.</li><li>Analyze social media performance and adapt strategies to maximize reach, engagement, and conversions.</li><li>Curate visually engaging, authentic and on-trend content that reflects the mood and experience of our venues.</li><li>Engage with followers, respond to DMs, comments and inquiries, and monitor sentiment and trends.</li><li>Ensure consistent representation of the brand across platforms.</li></ol></li><li>Email Marketing<ol><li>Cooperate with the hotel E-Commerce & Digital Strategy Manager to develop and execute email marketing campaigns, including newsletters, promotional offers, and loyalty programs, using the CRM system.</li><li>Collaborate with the E-Commerce & Digital Strategy Manager to manage emails lists segmentation, A/B testing, and performance tracking to optimize open rates, click-through rates, and conversions.</li><li>Cooperate with the E-commerce & Digital Strategy Manager to actively develop and maintain a database of local guests and patrons through online and offline solicitation.</li><li>Design and send engaging newsletters featuring offers, events, menus, and Spa treatments.</li><li>Ensure all email marketing complies with corporate standards and local data privacy laws.</li></ol></li><li>Content Creation & Visual Branding<ol><li>Collaborate with the marketing team to create engaging and relevant digital content (e.g., blog posts, videos, infographics, virtual tours) that attracts and converts target audiences.</li><li>Ensure all F&B & Lifestyle digital content is brand-consistent and optimized for various platforms.</li><li>Oversee production of content (photos, videos, reels, stories, creative copy) for all F&B And Lifestyle digital campaigns.</li><li>Collaborate with PR, photographers, designers and content creators to generate high-quality visuals and messaging.</li><li>Maintain a curated image and video library aligned with Kempinski brand guidelines.</li><li>Upload the photos & videos on Picture Park, follow up on the approval process to update other connected solutions such as Ice portal etc. to ensure that the latest approved photos & videos are updated & uploaded on relevant digital channels.</li><li>Ensure professional artwork designs for digital collaterals (e-flyers, e-posters, digital menus) are reviewed and aligned with quality standards.</li><li>Brainstorm and conceptualize campaign visuals and layouts to bring F&B and Spa experiences to life, including outside catering & social events.</li></ol></li><li>Influencer & Community Engagement<ol><li>Identify and engage with relevant local & international influencers, KOL and content creators.</li><li>Plan collaborations, activations and giveaways in coordination with the PR and Marketing teams.</li><li>Support community outreach and content partnerships.</li></ol></li><li>Website & Listings Management<ol><li>Ensure that hotel website pages, menus, promotions, and event listings are up-to-date, accurate and SEO-optimized.</li><li><br></li></ol></li></ol><p><strong>Desired Candidate Profile</strong></p><p>NATIONALITY: Eligible for a working permit in country of hire EDUCATION: Professional Certification (Bachelor, University Degree) EXPERIENCE: Three (3) years in a similar position within Web & Electronic Distribution or Digital Marketing At Least 3 years of Experience in the hospitality field and at a luxurious five stars hotel. LANGUAGE: Local language excellent oral and written skills English excellent oral and written skills Additional language - beneficial Ability to work and communicate in a multinational environment: COMPETENCIES: Passionate about achieving web traffic and revenue goals Strong communication skills Detail-oriented and hands-on Being able to formulate a strong digital strategy and convince key stakeholders Knowledge of industry-specify measurements and best practices regarding Paid Media, SEO, Social Media, Conversion Rate Optimisation, etc. Ability to adapt to a frequently changing market environment. Be proactive and able to think outside of the box . Relevant experience in web-related work; hotel operations and revenue management experience are a plus Embraces shifts in digital/social marketing Team player with strong interpersonal skills Ability to investigate system malfunctions or user-input errors High analytical and reporting skills Demonstrates self-confidence, energy, enthusiasm and motivation Ability to analyse data, make meaningful conclusions and base sound decisions and strategies on these TECHNICAL COMPETENCIES: Computer literacy adapted to the field of training: Proven working knowledge of Microsoft Office and Google Suite Content Management System (open source) Web Analytics Tools INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: Integrity & trustworthiness People Oriented Straightforward Situational Awareness Self development Interpersonal and intercultural skills Motivational skills Planning & organizational skills Communication and listening skills Follow-up OTHER SKILLS: Depending on region and property Initiative</p>
<h2 class="h5">Job description</h2>
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Introduction <br>
<p>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.</p><br><br>
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<br> Your role and responsibilities <br>
<p>- Expertise in SAP Basis, including system installation, upgrades, and performance tuning.</p><br><br><p>- In-depth knowledge of conversion from S4HANA HUB deployment to standalone merge.</p><br><br><p>- In-depth knowledge of Designing high available and disaster recovery scenarios.</p><br><br><p>- In-depth knowledge of SAP applications and system landscapes, including the ability to configure, monitor, and troubleshoot SAP systems.</p><br><br><p>- In-depth knowledge of Operating System (Linux/Unix/Windows).</p><br><br><p>- Sybase knowledge and experience.</p><br><br><p>- Expertise in PO , BOBJ and BW4HANA.</p><br><br><p>- Experience of SAP Security activities during SAP S/4HANA upgrade projects, ensuring secure and compliant implementation of new releases.</p><br><br><p>- Perform authorization impact assessments and identify security-related changes introduced by the upgraded SAP S/4HANA version.</p><br><br><p>- Execute and validate SU25 upgrade activities, including authorization proposal updates and role adjustments.</p><br><br><p>- Review, remediate, and optimize SAP roles, profiles, and authorization objects affected by the upgrade.</p><br><br><p>- Conduct security testing and validation for business processes, interfaces, SAP Fiori applications, and custom developments following the upgrade.</p><br><br><p>- Analyze and resolve authorization issues identified during upgrade testing, cutover, and post-go-live support.</p><br><br><p>- Review and update SAP Fiori catalogs, spaces, pages, business roles, and OData service authorizations as part of the upgrade process.</p><br><br><p>- Validate Single Sign-On (SSO), Identity Management, and authentication mechanisms after the upgrade.</p><br><br><p>- Collaborate with Basis, Functional, Development, Audit, and Compliance teams to ensure security requirements are met throughout the project lifecycle.</p><br><br><p>- Support hypercare and stabilization activities by resolving security-related incidents and user access issues.</p><br><br><p>- Maintain security documentation, role design standards, and upgrade-related compliance records.</p><br><br><p>- Expertise in executing SAP S/4HANA version upgrades, Feature Package Stack (FPS) updates, and Support Package Stack (SPS) implementations.</p><br><br><p>- Plan and perform end-to-end SAP S/4HANA upgrade activities, including assessment, preparation, execution, cutover, and post-go-live support.</p><br><br><p>- Conduct SAP Maintenance Planner activities and prepare upgrade roadmaps and technical strategies.</p><br><br><p>- Execute SAP Software Update Manager (SUM) upgrade procedures and manage upgrade-related technical tasks.</p><br><br><p>- Perform impact analysis for SAP S/4HANA upgrades, including custom developments, interfaces, Fiori applications, and third-party integrations.</p><br><br><p>- Coordinate upgrade activities across SAP Basis, Security, Development, Functional, Infrastructure, and Business teams.</p><br><br><p>- Validate system readiness and perform pre-upgrade and post-upgrade health checks.</p><br><br><p>- Manage SAP kernel upgrades, database revisions, and operating system compatibility requirements.</p><br><br><p>- Support SAP Fiori, SAP Gateway, and embedded analytics upgrades associated with SAP S/4HANA releases.</p><br><br><p>- Troubleshoot and resolve technical issues encountered during upgrade cycles.</p><br><br><p>- Develop upgrade runbooks, rollback procedures, and cutover plans to minimize business downtime.</p><br><br><p>- Ensure compliance with SAP best practices, security standards, and performance requirements during upgrade projects.</p><br><br><p>- Support hypercare activities and system stabilization following upgrade go-live.</p><br><br><p>- Perform capacity planning and performance optimization to support new S/4HANA release requirements.</p><br><br><p>- Designs the overall structure of the SAP system, including modules, interfaces, and integration points.</p><br><br><p>- Ensure that the solution aligns with industry's best practices and meets security and performance requirements.</p><br><br><p>- Effective documentation skills to maintain clear and organized records of system configurations, changes, and processes.</p><br><br><p>- Ability to provide guidance to development teams and oversee the implementation process to ensure successful delivery of the SAP solution.</p><br><br><p>- Define user roles and permissions, implement user provisioning and deprovisioning processes & Monitor user activity and identify suspicious behavior.</p><br><br><p>- Work closely with business stakeholders to understand their requirements and translate them into technical specifications.</p><br><br>
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<br> Required education <br> Bachelor's Degree <br>
<br> Preferred education <br> Bachelor's Degree <br>
<br> Required technical and professional expertise <br>
<p>- Bachelor's degree in computer science, Information Technology, or related field.</p><br><br><p>- Proven hands-on experience performing SAP S/4HANA version upgrades, FPS/SPS updates, and technical maintenance projects.</p><br><br><p>- Proven experience as an SAP Basis consultant E2E implementation with minimum 4 years as SAP Basis consultant.</p><br><br><p>- Strong expertise in SAP Software Update Manager (SUM), Maintenance Planner, and Software Provisioning Manager (SWPM).</p><br><br><p>- Proven experience supporting SAP Security activities during SAP S/4HANA upgrade projects, including version upgrades, FPS, and SPS implementations.</p><br><br><p>- Strong expertise in SAP Authorization concepts, role design, user administration, and security governance.</p><br><br><p>- Hands-on experience with SU25, SU24, PFCG, SU53, SUIM, STAUTHTRACE, and authorization troubleshooting tools.</p><br><br><p>- Experience performing security impact assessments and role remediation activities during SAP upgrades.</p><br><br><p>- Strong knowledge of SAP S/4HANA Security architecture and authorization framework.</p><br><br><p>- Experience with SAP Fiori Security, including catalogs, spaces, pages, business roles, and OData service authorizations.</p><br><br><p>- Knowledge of SAP Single Sign-On (SSO), Identity Management, and authentication technologies.</p><br><br><p>- Experience validating security controls and user access after SAP upgrades and support package implementations.</p><br><br><p>- Strong analytical and problem-solving skills with the ability to identify and resolve complex authorization issues.</p><br><br><p>- Excellent communication and stakeholder management skills, with experience working in cross-functional upgrade project teams.</p><br><br><p>- Strong understanding of SAP kernel upgrades, HANA revisions, and SAP release management processes.</p><br><br><p>- Strong knowledge of SAP system architecture, HANA database administration, and operating systems, SAP system architecture, SAP security standards.</p><br><br><p>- Strong knowledge of SAP HANA backup, recovery, system replication, high availability, and disaster recovery solutions.</p><br><br><p>- Experience in the interaction of business processes and SAP systems with regards to SAP Security implementation best practice.</p><br><br><p>- Familiarity with SAP system installations, upgrades, and patches.</p><br><br><p>- Proficiency in SAP system monitoring and performance tuning.</p><br><br><p>- Knowledge of SAP security concepts and user management.</p><br><br><p>- Experience in SAP SSO solutions.</p><br><br><p>- Excellent problem solving and analytical skills.</p><br><br><p>- Strong communication and interpersonal abilities to collaborate effectively with cross functional teams.</p><br><br><p>- Advanced in English (Speaking, Written).</p><br><br><p>- SAP certifications for the mentioned role.</p><br><br><p>- Flexibility to work in different time zones.</p><br><br><p>- Experience with SAP Solution Manager, Charm, and ITSM processes in upgrade projects.</p><br><br><p>- Experience in troubleshooting upgrade-related performance, integration, and authorization issues.</p><br><br><p>- Experience performing technical validation and impact assessments for SAP S/4HANA upgrades.</p><br><br><p>- Knowledge of SAP Readiness Check, Simplification Item Checks, and Upgrade Dependency Analyzer tools.</p><br><br><p>- Experience supporting SAP Fiori Front-End Server, SAP Gateway, and embedded Fiori deployments during upgrades.</p><br><br><p>- Familiarity with Linux/Unix operating systems and database administration in enterprise SAP landscapes.</p><br><br><p>- SAP Certified Technology Associate certification in SAP S/4HANA or SAP System Administration is highly preferred.</p><br><br><p>- Strong communication, documentation, and stakeholder management skills in enterprise upgrade projects.</p><br><br>
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<br> Preferred technical and professional experience <br>
<p>N/A</p><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About the Role We are is seeking a skilled and detail-oriented Finishing Site Engineer on behave of one of our top clients to join thier construction & Finishing Team team.<br> The successful candidate will be responsible for supervising all finishing activities on-site, ensuring work is executed according to project specifications, quality standards, and approved schedules.<br> Working Conditions Head Office: Sheikh Zayed, 6th of October City Work Location: Construction Sites Working Days: Saturday – Thursday Working Hours: 9:00 AM – 5:00 PM Benefits Competitive Salary Professional & Collaborative Work Environment Career Growth Opportunities Opportunity to Work on High-Profile Construction Projects Key Responsibilities Supervise and manage all finishing activities on-site, including plastering, painting, flooring, tiling, ceilings, joinery, marble, façade, and fit-out works.<br> Ensure all finishing works are executed in accordance with approved drawings, specifications, and quality standards.<br> Coordinate daily activities with subcontractors, consultants, suppliers, and site teams.<br> Review shop drawings, material submittals, and method statements.<br> Monitor project progress and ensure timely completion of finishing activities.<br> Conduct site inspections and prepare snag lists, ensuring timely closure of outstanding items.<br> Resolve on-site technical issues and provide practical engineering solutions.<br> Ensure compliance with health, safety, and quality requirements.<br> Prepare daily and weekly progress reports and coordinate with the Project Manager.<br> . Requirements Bachelor's degree in Civil Engineering .<br> Minimum 4 years of experience as a Finishing Site Engineer.<br> Hands-on experience in all finishing work aspects is a must.<br> Strong knowledge of finishing materials, construction methods, shop drawings, and quality control procedures.<br> Excellent coordination, communication, and problem-solving skills.<br> Ability to manage subcontractors and work efficiently in a fast-paced site environment.<br> Proficiency in Microsoft Office; AutoCAD knowledge is an advantage.<br></span> </div>
<p><h4>Relief pharmacist - open to Scottish trainee pharmacists</h4>
<p><strong>Location:</strong> Edinburgh, Central Belt<br>
<strong>Salary:</strong> £55,250.00 - £66,690.00 / year</p>
<p>If you are looking for variety to your day as a relief pharmacist within an independent pharmacy group that values and supports their pharmacists, then the search is over!</p>
<p><strong>Trainee pharmacists with knowledge of the Scottish pharmacy contract are encouraged to apply.</strong></p>
<p><strong>Full time and part time positions available.</strong></p>
<p>This role is ideal for newly qualified (NQ) pharmacists and experienced pharmacists alike, who enjoy different learning experiences across various branches within the same organisation. If you find job satisfaction in collaborating with colleagues to enhance service delivery in different communities, this may well suit your requirements.</p>
<p>Locations will mainly be Edinburgh, with some occasional visits to the Borders. If visits are longer than one day, accommodation and meals will be provided.</p>
<p>Additional training and support will be offered as part of your role to ensure that you are able to deliver all services, including being supported as you undertake the independent prescriber (IP) qualification.</p>
<h4>Key duties</h4>
<p>Your responsibilities will include optimising the delivery of dispensing and professional services as well as overseeing the implementation of the Scottish pharmacy contract, reporting directly to the branch manager. Your role will be crucial in assisting the growth of our teams and ensuring that we meet the General Pharmaceutical Council (GPhC) standards of practice.</p>
<h4>Package and benefits</h4>
<ul>
<li>Monday to Friday, alternate Saturdays</li>
<li>From 3 to 6 days per week</li>
<li>Potential earnings: £55,250 per annum (full time newly qualified) up to £66,690 per annum (full time experienced)</li>
<li>33 days holiday</li>
<li>Bonuses available in addition to basic salary (to be discussed)</li>
<li>Company pension</li>
<li>Mileage allowance</li>
</ul>
<h4>Essential requirements</h4>
<ul>
<li>Must be a qualified pharmacist in the UK (or taking summer 2026 GPhC exams)</li>
<li>Must have GPhC registration (once qualified)</li>
</ul></p><p></p>
<p><h4>Relief pharmacist - open to Scottish trainee pharmacists</h4>
<p><strong>Location:</strong> Edinburgh, Central Belt<br>
<strong>Salary:</strong> £55,250.00 - £66,690.00 / year</p>
<p>If you are looking for variety to your day as a relief pharmacist within an independent pharmacy group that values and supports their pharmacists, then the search is over!</p>
<p><strong>Trainee pharmacists with knowledge of the Scottish Pharmacy contract encouraged to apply.</strong></p>
<p><strong>Full time and part time positions available.</strong></p>
<p>This role is ideal for newly qualified pharmacists and experienced pharmacists alike, who enjoy different learning experiences across various branches within the same organisation. If you find job satisfaction in collaborating with colleagues to enhance service delivery in different communities, this may well suit your requirements.</p>
<p>Locations will mainly be Edinburgh, with some occasional visits to the Borders (if longer than one day, accommodation and meals provided).</p>
<p>Additional training and support will be offered as part of your role to ensure that you are able to deliver all services - including being supported as you undertake the independent prescribing qualification.</p>
<h4>Key duties:</h4>
<ul>
<li>Optimise the delivery of dispensing and professional services</li>
<li>Oversee the implementation of the Scottish Pharmacy Contract</li>
<li>Report directly to the branch manager</li>
<li>Assist the growth of our teams and ensure compliance with GPhC standards of practice</li>
</ul>
<h4>Package and benefits:</h4>
<ul>
<li>Monday to Friday, alternate Saturdays</li>
<li>From 3 to 6 days per week</li>
<li>Huge potential earnings: £55,250 per annum (full time newly qualified) up to £66,690 per annum (full time experienced)</li>
<li>33 days holiday</li>
<li>Bonuses available in addition to basic salary (to be discussed)</li>
<li>Company pension</li>
<li>Mileage allowance</li>
</ul>
<h4>Essential requirements:</h4>
<ul>
<li>Must be a qualified pharmacist in the UK (or taking summer 2026 GPhC exams)</li>
<li>Must have GPhC registration (once qualified)</li>
</ul></p><p></p>
<p><h4>Relief pharmacist - open to Scottish trainee pharmacists</h4>
<p><strong>Location:</strong> Edinburgh, Central Belt<br>
<strong>Salary:</strong> £55,250.00 - £66,690.00 / year</p>
<p>If you are looking for variety to your day as a relief pharmacist within an independent pharmacy group that values and supports their pharmacists, then the search is over!</p>
<p><strong>Trainee pharmacists with knowledge of the Scottish pharmacy contract encouraged to apply.</strong></p>
<p><strong>Full time and part time positions available.</strong></p>
<p>This role is ideal for newly qualified pharmacists and experienced pharmacists alike, who enjoy different learning experiences across various branches within the same organisation. If you find job satisfaction in collaborating with colleagues to enhance service delivery in different communities, this may well suit your requirements.</p>
<p>Locations will mainly be Edinburgh, with some occasional visits to the Borders. If visits are longer than one day, accommodation and meals will be provided.</p>
<p>Additional training and support will be offered as part of your role to ensure that you are able to deliver all services, including being supported as you undertake the independent prescribing qualification.</p>
<h4>Key duties</h4>
<p>Your responsibilities will include optimising the delivery of dispensing and professional services as well as overseeing the implementation of the Scottish Pharmacy Contract, reporting directly to the branch manager.</p>
<p>Your role will be crucial in assisting the growth of our teams and ensuring that we meet the General Pharmaceutical Council standards of practice.</p>
<h4>Package and benefits</h4>
<ul>
<li>Monday to Friday, alternate Saturdays</li>
<li>From 3 to 6 days per week</li>
<li>Huge potential earnings: £55,250 per annum (full time newly qualified) up to £66,690 per annum (full time experienced)</li>
<li>33 days holiday</li>
<li>Bonuses available in addition to basic salary (to be discussed)</li>
<li>Company pension</li>
<li>Mileage allowance</li>
</ul>
<h4>Essential requirements</h4>
<ul>
<li>Must be a qualified pharmacist in the UK (or taking summer 2026 General Pharmaceutical Council exams)</li>
<li>Must have General Pharmaceutical Council registration (once qualified)</li>
</ul></p><p></p>
<p>The Finance Manager is responsible for AMIDEAST field office accounting, budgeting, forecasting, reporting, cash management, operations data analysis, analyze markets for business opportunities planning and strategics, investigate and advise senior managers on ways to improve profitability. The Finance Manager reports directly to the Country Director with the capacity to liaise with the Regional Finance Director and HQ Controller.</p><p><b>RESPONSIBILITIES:</b></p><ul><li>Monitor the AMIDEAST financials to ensure appropriate design,implementation and management to fall financial systems</li><li>Direct the preparation and negotiation of a proposed project, grant and services for a fee budget and modifications,and coordinate with partners/donors as appropriate ensuring compliance with international and local donor procedures and regulations in implementation of all program activities</li><li>Manage,monitor,and update project budgets and obligated funds and also review and analyze variations and share with donors as may be required</li><li>Supervise,manage and maintain organization finances,transactions,purchase orders,contracts, and petty cash</li><li>DesignandregularlyupdatetheAMIDEADTEgyptfinancemanualincoordinationwiththeRegional Director and HQ</li><li>Provideassistanceandguidancetoallprojectmanagersoncomprehendingfinanciallyandlabor reports.</li><li>Lead development of AMIDEAST s field office annual operating the budget ,rolling forecasts,and related internal management and operational reporting</li><li>Review and assist the Country Director in monitoring field office (functional)and program financial performance keeping management abreast of current and projected performance and trends.</li><li>Provide training to staff on budgeting,accounting procedures and other relevant are as a needed</li><li>Work closely with HQ Controller and Regional Finance Director in response to external audits, as well as with our Internal Auditor on internal audits</li><li>Work closely with HQ Treasury department to effectively prepare accurate cash forecasts and weekly cash positions</li><li>Prepare financial reports as required for program sponsors in coordination with HQ accounting and HQ contracts and grants departments</li><li>Participate in the proposal pricing process as a key member of pricing team</li><li>Monitors and reviews field office(functional) and program financial performance keeping management abreast of current and projected performance and trends</li><li>Work closely with the Country Director,HQ Controller and Regional Finance Director in response to external and internal audits</li><li>Supervise all financial staff in Cairo and Alexandria and serve as the point person for organization -related financial queries,coordinating all correspondence from Head Quarters in DC regarding wiring of cash, payments and other financial matters together with effective preparation of accurate cash forecasts and weekly cash positions</li><li>Oversightofallfieldofficeaccountingincludingmonthlyclosingprocess, accounts payable, accounts receivable, payroll and monthly reconciliation activities. All to be completed on a timely manner and in accordance with HQ standardized processes</li><li>Monitor the review and clearance of vouchers for disbursement to vendors, contactors, consultants, suppliers and employees</li><li>Develop,review,and punctually submit monthly,quarterly,and annual financial statements/reports for donors as may be required by grant/donor agreements and in coordination with HQ accounting and HQ contracts and grants departments</li><li>Ensure staff liaises with the authorized bank on day to day operational matters; ensure preparation and transmission of domestic and international wires, Electronic Funds Transfer (EFT) payments (where available)</li><li>Ensurethatmonthlytimesheetsoffinancestaffaresignedandapprovedinatimely manner</li><li>Ensure compliance with local statutes, including internal reviews and annual audits, etc.</li><li>Maximize the use of our transactional accounting system- Deltek Costpoint, as well as the AMIDEAST s proprietary, Pro-class(point of sale system)</li><li>Managethedailyperformanceoffinancestaffandconductstheirperformancemanagementevaluation in a conscience and timely manner</li><li>Oversee training and development of accounting staff as required</li><li>Other accounting/finance and analysis duties as assigned</li><li>Demonstrateworldclassculturalattributesandbehaviorsinallinteractionswithcountrydirectors,project managers, department heads, and senior staff</li></ul><p><b>QUALIFICATIONS AND SKILLS:</b></p><p><b>REQUIRED</b></p><ul><li>Bachelor s degree (or equivalent)in Finance, Accounting,or related field required, Higher Degree or Certification preferable</li><li>At least 8 years experience as an Operations and/or Finance Manager, preferably with a donor-funded project</li><li>Holder of CPA/CMA professional certification</li><li>Proficiency in English spoken and written</li><li>Understanding of non-profits relative to FASB and GAAP rules</li><li>Understanding of OMB Circulars A-110 and A-122 preferred</li><li>Experiencewithsuccessfulimplementationoftechnicalassistancecooperativeagreementsandcontracts in Egypt with international programs and knowledge of their policies and procedures</li><li>Experience in Grants Management with knowledge of contracts and grants</li><li>Demonstrated capacity to create and/or maintain systems and procedures for managing multiple programs/grants with different partners and beneficiaries</li><li>Experience coordinating interface between technical,administrative and financial departments</li><li>Experience conducting oversight of similar duties in prior USAID projects/programs</li><li>Deep awarenessandunderstandingofspecialtaxlawsandregulationsthataffectthebusiness</li><li>Understandingofauditstobeabletointerfaceeffectivelywithoutsideauditors</li><li><br></li></ul><ul><li>MBA degree will be an added value.</li><li>Has experience with USAID financial management</li><li>Willingness to learn and take on increasing responsibilities.</li><li>Ability and willingness to work in a challenging and dynamic environment.</li><li>TOEIC Score of minimum 900 or equivalent.</li></ul><p>WORK ENVIRONMENT:</p><p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (temporarily due to COVID-19).</p><ul><li>Computer(laptopor desktop)</li><li>Printer/Photocopier/Scanner/Fax</li><li>Telephone</li><li>Other(Specifyif any)</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree (or equivalent)in Finance, Accounting,or related field required, Higher Degree or Certification preferable</li><li>At least 8 years experience as an Operations and/or Finance Manager, preferably with a donor-funded project</li><li>Holder of CPA/CMA professional certification</li><li>Proficiency in English spoken and written</li><li>Understanding of non-profits relative to FASB and GAAP rules</li><li>Understanding of OMB Circulars A-110 and A-122 preferred</li><li>Experiencewithsuccessfulimplementationoftechnicalassistancecooperativeagreementsandcontracts in Egypt with international programs and knowledge of their policies and procedures</li><li>Experience in Grants Management with knowledge of contracts and grants</li><li>Demonstrated capacity to create and/or maintain systems and procedures for managing multiple programs/grants with different partners and beneficiaries</li><li>Experience coordinating interface between technical,administrative and financial departments</li><li>Experience conducting oversight of similar duties in prior USAID projects/programs</li><li>Deep awarenessandunderstandingofspecialtaxlawsandregulationsthataffectthebusiness</li><li>Understandingofauditstobeabletointerfaceeffectivelywithoutsideauditors</li><li>Advanced Excel skills required</li><li>Analyzecomplexfinancialbusinesssituationsanddesigninnovativesolutions</li><li>Serve as a key resource on technical concerns/challenges</li><li>Demonstrate an advanced level of technical skills in carrying out the responsibilities of this position that require profound knowledge in: Budgeting and Financial Analysis; Financial/Accounting policies, procedures and common practices, Risk Management, Cash Management and Banking Relations, Monitoring and Evaluation of financial/accounting treatments and processes, Payroll Administration, Egyptian Taxes and Applications</li><li>Exceptional strategic thinking and business oriented philosophy</li><li>Experience leading and managing change skills</li><li>Ability to lead and manage a team</li><li>Communication,interpersonal and team work skills</li><li>Strong Analytical thinking,problem solving and decision making ability</li><li>Effective planning and organizing skills</li><li>Excellent computer skills(windows,Microsoft Office,accounting package software)</li><li>MBA degree will be an added value.</li><li>Has experience with USAID financial management</li><li>Willingness to learn and take on increasing responsibilities.</li><li>Ability and willingness to work in a challenging and dynamic environment.</li><li>TOEIC Score of minimum 900 or equivalent.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description: <ul><li>Develops Healthy Customer Relationship.</li><li>Acts as a Customer Advocate and point of contact.</li><li>Upsell services and products with the brand image and achieves expansion targets.</li><li>Review customer complaints and concerns and seek to improve the customer experience.</li><li>Achieve a financial target based on customer retention and products and services expansion.</li><li>Drive Customer Success outcomes by driving adoption and increasing active usage.</li><li>Conduct periodic touch points to measure customer satisfaction and product deployment levels.</li><li>Proactively review customer consumption VS purchase to help customers optimize their investment.</li><li>Drive Customer Success outcomes by driving adoption and increasing active usage.</li><li>Work with internal cross-functional counterparts in Sales, Product, Engineering and Professional Services to evolve, scale and mature our customers</li><li>Maintain customer satisfaction by removing roadblocks, and influencing product roadmaps in support of our existing customers</li><li>Work with customer to programmatically measure success & operationalize business cadence through regular communication along with thoughtful Quarterly Business Reviews</li><li>Develop services plan, and overall services alignment, to drive appropriate levels of enablement and adoption for long term growth and consumption of products</li><li>Partner with internal Account team on cross-sell, up-sell and renewal opportunities</li><li>Collaborate with peers to share best practices on Adoption, Enablement & Change Management</li><li>Share customer success stories & related ROI</li></ul><p>Requirements:</p><br><ul><li>Demonstrated ability to negotiate contracts and close deals.</li><li>Exceptional communication and interpersonal skills.</li><li>Extremely detail-oriented, thrives in an ambiguous, and at times, fast-paced environment.</li><li>Strong organizational skills Able to multitask, prioritize tasks.</li><li>Experienced with CRM tools</li><li>1-3 years experience as CSM, Account Manager or Sales roles in the tech field.</li><li>Able to speak confidently with C-level associates as well as technical personnel.</li><li>Fluent in English, verbal and written, additional languages will be a plus.</li></ul> </div>