Operation Manager Jobs - Cairo Egypt

???? We're Hiring | Customer Service & Logistics Senior Specialist We're looking for an experienced Customer Service & Logistics Senior Specialist to join our growing team. If you have a passion for customer excellence, strong commercial awareness, and hands-on experience in order management and logistics operations, we'd love to hear from you. Key Responsibilities• Provide advanced sales support and manage complex customer accounts.• Drive the achievement of sales targets through effective customer and order management.• Lead logistics planning and proactively resolve operational challenges.• Ensure outstanding customer satisfaction by delivering professional and timely support. What We're Looking For✔ 7–10 years of experience in:Inside Sales Customer Service Order Management Logistics Operations Preferred Qualifications• Hands-on experience with SAP.• Experience using a well-known CRM platform.• Additional language proficiency is a strong advantage (French, Spanish, or Turkish). If you're looking for a role where you can make an impact, collaborate with a high-performing team, and contribute to operational excellence, we'd be excited to connect with you.???? Interested? Please send your CV via Linked In or share it in a private message. If you know someone who would be a great fit, feel free to tag them or share this opportunity.#Hiring #Customer Service #Logistics #Inside Sales #Order Management #SAP #CRM #Supply Chain #Career Opportunity #Now Hiring

Company Description Arabian Open Source (AOS), established in 2022, is a trusted Odoo partner operating in Egypt and Saudi Arabia. Specializing in customized Odoo ERP systems, AOS empowers businesses to manage data and operations seamlessly from a single platform. AOS stands out as a pioneer in introducing innovative trends in business operations, data management, and system integration. Backed by a team of skilled experts, AOS consistently delivers high-quality solutions for varied business needs.<br>We are currently looking for a Sales Executive to join our team.???? Location: Helwan???? Working Hours: 9:00 AM – 5:00 PM<br>Key Responsibilities:• Generate and follow up on sales opportunities and leads.• Build and maintain strong relationships with clients.• Understand customer needs and recommend suitable solutions.• Negotiate and close deals to achieve sales targets.• Coordinate with internal teams to ensure customer satisfaction.• Maintain accurate sales records and prepare regular reports.• Follow up with prospects throughout the sales cycle. Requirements:• Previous experience in Sales, Business Development, or a related field.• Strong communication and negotiation skills.• Ability to build and maintain client relationships.• Target-oriented with a proactive attitude.• CRM experience is a plus.• Experience in Software, ERP, or Odoo sales is a plus..???? Apply now by sending your CV to: 01060500993

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Fixed Network Planning Specialist to lead the planning, assessment and design of fixed network services across multiple technologies and vendors. The role focuses on delivering scalable, efficient and high-quality network solutions while collaborating with cross-functional teams to support service innovation, operational stability and future network evolution.</p> <h4>What you’ll do</h4> <ul> <li>Contribute to technical assessment, planning and design of fixed network solutions aligned with product catalogue, strategy and architecture</li> <li>Collaborate with senior colleagues to gather and analyse business and customer requirements for technical feasibility</li> <li>Support technical migrations and solution delivery in partnership with technology teams and stakeholders across business and operations</li> <li>Act as a technical representative within project teams, ensuring alignment with stakeholders and customer expectations</li> <li>Develop low-level designs and produce comprehensive solution documentation</li> <li>Prepare annual planning activities based on business forecasts, ensuring optimal resource allocation within budget constraints</li> </ul> <h4>Who you are</h4> <ul> <li>Demonstrated experience in fixed network and enterprise planning within a service provider environment</li> <li>Strong knowledge of fixed network technologies, including planning, implementation and service roll-out</li> <li>Experience in IP networking and telecom environments, with an understanding of operational practices</li> <li>Ability to translate business needs into practical and scalable technical solutions</li> <li>Degree in Electronics or Telecommunications Engineering or equivalent</li> <li>Professional certification such as CCNP, CCIP or equivalent in IP networking domain</li> <li>Solid understanding of WAN access technologies (xDSL, Ethernet, SDH), IP networking and security networking</li> <li>Advanced knowledge of IP backbone protocols including RIP, OSPF, EIGRP, ISIS, BGP, MPLS, VPN technologies and Quality of Service</li> <li>Familiarity with programming or automation tools such as Python, C++ or Ansible</li> <li>Working knowledge of data centre technologies (e.g. Cisco Nexus, ACI), virtualisation and cloud platforms is advantageous</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale, complex network transformation programmes</li> <li>Exposure to cutting-edge fixed network technologies and multi-vendor environments</li> <li>Collaborative working culture with cross-functional teams across global markets</li> <li>Continuous learning and development in IP networking, cloud and automation technologies</li> <li>Ability to influence strategic network planning and service innovation</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced network design and architecture planning</li> <li>Cross-functional stakeholder management and communication</li> <li>Automation and programmability in network operations</li> <li>End-to-end service lifecycle management</li> <li>Strategic decision-making in telecom network evolution</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLEChef De Partie | Majid Al Futtaim Entertainment | Food & Beverage<br>ROLE SUMMARYThe role of the Chef de Partie is to oversee the back-of-house operations in F&B operations and manage the shift and staff. This role will be responsible for the quality of all food and beverages served including the health and safety, presentation, timing of delivery, and temperature. <br>ROLE PROFILESupport employee training, development, onboarding, and team leadership activities. Be fully competent in all kitchen stations and provide production/line support when needed. Ensure compliance with Health & Safety regulations and safe food handling practices. Maintain awareness of food allergies and food safety standards. Ensure kitchen equipment, refrigerators, and work areas are clean and organized. Monitor food production levels to minimize waste and excessive leftovers. Manage proper food labeling, dating, storage, and stock rotation procedures. Demonstrate strong culinary knowledge, including knife skills, meat and vegetable preparation, starch cookery, sauces, soups, garnishes, and cooking temperatures.<br>REQUIREMENTSExperience: Minimum 3-4 years of experience in a similar role, preferably within an upscale restaurant or hotel environment, with previous Kitchen Supervisor experience being an advantage. Education: Certificate, Course, or Diploma in Hospitality or a related field, with PIC 2 and Food Safety Certification (HACCP preferred). Strong commitment to delivering exceptional customer service and maintaining high-quality standards. Professional appearance, communication skills, and confidence in interacting with guests. Ability to multitask effectively, work under pressure, and maintain attention to detail. Good English communication skills, including reading, writing, and speaking.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

About Instashop<br><br>Instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>As a Coordinator Accounting, you will play an essential role in supporting Insta Shop’s operations by managing<br><br>partner relationships, assisting with financial processes, and ensuring smooth financial operations across<br><br>our growing network of partner shops. You’ll be the go-to person for partner inquiries, help set up new<br><br>shops, and support our finance team with monthly closures, playing a vital part in ensuring our partners’<br><br>success on the Insta Shop platform.<br><br>WHAT’S ON YOUR PLATE?<br><br>Coordinating the setup and onboarding process for new partner shops, ensuring a seamless integration into Insta Shop’s platform. Providing ongoing assistance to existing partner shops, guiding them through Insta Shop’s operational processes, addressing questions, and ensuring a positive partner experience. Responding to partner inquiries and emails, resolving any issues or questions partners may have regarding their operations on our platform. Conducting regular updates and adjustments to partner shops’ information as needed to ensure accuracy and relevance. Supporting the Business Development team by assisting with partner-related inquiries to aid in smooth expansion efforts. Managing office petty cash, tracking expenses, and ensuring accurate record-keeping for all office-related costs. Maintaining up-to-date financial records, including bank details for partner shops, to facilitate accurate payments and reporting. Assisting the finance team with monthly closing tasks, including reconciliation and other accounting responsibilities.<br><br>Qualifications<br><br>WHAT DID WE ORDER?<br><br>Bachelor’s degree in accounting, Finance, Business, or a related field0 to 2 years of experience in accounting, finance, or a similar role, preferably in e-commerce or retail Strong organizational and multitasking skills, with an eye for detail Proficiency in MS Excel Excellent communication skills. Knowledge of petty cash management and reconciliation processes.

About Bosta:<br>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.<br><br>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br><br>About the Role: <br>The Fleet Acquisition Supervisor is responsible for leading the fleet acquisition process by managing recruitment activities, contractor relationships, and the acquisition team to ensure the required number of active couriers is achieved across all assigned regions. The role focuses on meeting hiring targets, improving activation and retention rates, and ensuring smooth coordination with cross-functional teams.<br><br>Job Code:<br>2024OPER-328<br><br>Job Responsibilities<br><br>Lead and manage the Fleet Acquisition team to achieve daily, weekly, and monthly hiring targets Build and maintain strong relationships with contractors and recruitment partners Monitor the end-to-end acquisition process, from candidate sourcing to activation Track and analyze recruitment KPIs and prepare regular performance reports Ensure sufficient courier supply across all assigned regions based on operational demand Coordinate with Operations, HR, Finance, and other stakeholders to resolve acquisition-related issues Identify recruitment bottlenecks and implement improvement plans Monitor contractor performance and ensure compliance with company standards Develop action plans to improve activation, retention, and overall recruitment efficiency Coach, support, and evaluate team members to improve performance and productivity<br><br><br><br><br>Job Qualifications<br><br>Bachelor's degree2-4 years of experience in Fleet Operations, Recruitment, Logistics, or Vendor Management Previous supervisory or team leadership experience is preferred Experience in last-mile delivery or logistics companies is an advantage Strong leadership and people management skills Sound knowledge of vehicle maintenance, road safety, and logistics operations Proficient in fleet management software and MS Office tools Strong problem-solving, communication, and organizational skills Ability to work under pressure and manage multiple priorities Flexibility to work shifts, weekends, and respond to operational emergencies<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new " Application Support Specialist "<br>Job Purpose:managing the daily operations of application support services, ensuring high availability, performance, and reliability of business-critical applications., oversees incident resolution, drives root cause analysis, and ensures SLA compliance in a 24/7 operational environment. The position acts as the primary escalation point between business stakeholders, development teams, infrastructure, and operations to ensure seamless service delivery<br><br>Key accountabilities:Leadership & Team Managementmentor Application support staff. Allocate tasks, manage workload, and track performance KPIs. Conduct technical reviews and ensure best practices are followed. Provide escalation support for critical network incidents. Operations & Infrastructure Investigate and resolve application incidents within agreed SLAsPerform root cause analysis (RCA) for recurring issues Escalate critical issues to relevant teams Maintain incident documentation and knowledge base Monitor production applications and ensure maximum uptime Track system performance, response times, and error rates Proactively identify potential issues before they impact users Ensure SLAs are consistently met<br>Qualifications:1+ Years of experience, with Bachelor’s degree in IT or engineering Experience with SQL and database queries Familiarity with monitoring tools (e.g., Grafana, Zabbix, Solar Winds) Understanding of ITIL framework (Incident, Problem, Change Management) Strong knowledge of Windows/Linux servers Strong troubleshooting and analytical skills SQL querying and database troubleshooting Log analysis API monitoring Basic scripting (Power Shell / Bash preferred) Understanding of networking fundamentals<br>Our values guide how we think and act - They describe what we care about the most:Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team We are changing lives by constantly striving for a better solution Click apply and become part of the Geidea story

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new " Application Support Specialist "<br>Job Purpose:managing the daily operations of application support services, ensuring high availability, performance, and reliability of business-critical applications., oversees incident resolution, drives root cause analysis, and ensures SLA compliance in a 24/7 operational environment. The position acts as the primary escalation point between business stakeholders, development teams, infrastructure, and operations to ensure seamless service delivery<br><br>Key accountabilities:Leadership & Team Managementmentor Application support staff. Allocate tasks, manage workload, and track performance KPIs. Conduct technical reviews and ensure best practices are followed. Provide escalation support for critical network incidents. Operations & Infrastructure Investigate and resolve application incidents within agreed SLAsPerform root cause analysis (RCA) for recurring issues Escalate critical issues to relevant teams Maintain incident documentation and knowledge base Monitor production applications and ensure maximum uptime Track system performance, response times, and error rates Proactively identify potential issues before they impact users Ensure SLAs are consistently met<br>Qualifications:1+ Years of experience, with Bachelor’s degree in IT or engineering Experience with SQL and database queries Familiarity with monitoring tools (e.g., Grafana, Zabbix, Solar Winds) Understanding of ITIL framework (Incident, Problem, Change Management) Strong knowledge of Windows/Linux servers Strong troubleshooting and analytical skills SQL querying and database troubleshooting Log analysis API monitoring Basic scripting (Power Shell / Bash preferred) Understanding of networking fundamentals<br>Our values guide how we think and act - They describe what we care about the most:Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team We are changing lives by constantly striving for a better solution Click apply and become part of the Geidea story

Offline Trade Marketing Specialist Key Responsibilities:POSM Deployment: Coordinate the design, production, and distribution of Point-of-Sale Materials (POSM) like displays, end-caps, and shelf-talkers Planogram Compliance: Apply localized planograms, ensuring correct brand blocks and share-of-shelf, while auditing perfect store pillars Field Audits: Conduct regular market visits to inspect execution quality, shelf hygiene, and competitive product placements B2B Incentives: Formulate incentive programs for wholesalers, sub-distributors, and retailers to increase brand stocking ROI Evaluation: Analyze the effectiveness and financial return of promotional trade spends after each campaign cycle Budget Tracking: Manage localized trade marketing budgets to prevent overspending on regional activations Competitor Intelligence: Monitor and report on competitor pricing adjustments, newly launched items, and trade schemes Vendor Management: Liaison with third-party production and activation agencies to manage production/delivery deadlines Education & Experience Degree: Bachelor’s degree in marketing, Business Administration, or a related field Experience: +2 years of proven field marketing, commercial sales support, or trade marketing experience strictly within the FMCG sector Skills & Competencies Channel Knowledge: Deep understanding of Traditional Trade (GT) and Modern Trade (MT) operations Data Literacy: Advanced skills in Microsoft Excel and data reporting tools to track regional sales data Mobility: Physical stamina and a strong willingness to travel frequently across the assigned geographic territory for field operations & market audits

Develop and ensure implementation of relevant engineering policies and procedures to ensure all procedural/legislative requirements are fulfilled ▪ Supervise the day-to-day operations assigned to ensure compliance with the established standards and procedures and continuity of work and to provide some guidance as needed ▪ Contribute to the preparation of the related entity budget and ensure that the activities within a certain project are implemented as per the assigned budget ▪ Coordinate with the operations and maintenance function on system weaknesses to identify improvement and planning priorities ▪ Monitor design of solutions for customers and make sure of its feasibility, appropriateness and meets with customer pricing expectations ▪ Review vendors’ performance results and use as an input for the selection / re-selection of vendors, and set SLA’s with vendors to always meet with WE Data requirements and criteria ▪ Liaise with the finance and procurement functions to cost proposed activities and ensure that they are implemented as per the assigned budget ▪ Keep self-up to date with changes in technology affecting systems, equipment and procedures relevant to the role in order to maintain knowledge levels required to do the job<br>Experience & Education<br><br>Engineering degree and / or Computer Science o IT Department: Bachelor’s degree in Management Information System or any other related technical certificates (as per approved Memo) 4-6 year of experience

We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Cairo, Egypt. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery in our fast-paced corporate setting.<br>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail Perform administrative tasks including data entry, filing, document preparation, and record management Coordinate with various departments to facilitate smooth office operations and information flow Manage incoming and outgoing mail, packages, and deliveries with care and organization Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards Monitor visitor access and ensure security protocols are consistently followed Assist with basic office maintenance, supply inventory management, and restocking as needed Support other administrative staff and team members as required to meet organizational goals Handle inquiries and resolve basic issues with empathy and problem-solving skills Adapt to changing priorities and work flexibly in a fast-paced environment Maintain confidentiality and discretion when handling sensitive information and communications

Egy Bell is hiring and On Ground Marketing Specialist for an E-commerce company.<br>Responsibilities:Plan & Execute: Oversee diverse on-ground marketing activations, events, pop-ups, retail campaigns, partnerships, and community initiatives to drive engagement and ROI. Logistics & Operations: Coordinate all activation and shoot logistics, including venue scouting, permits, setups, material delivery, transportation, and dismantling, ensuring alignment with brand guidelines. Team & Vendor Management: Manage and brief suppliers, venue partners, on-ground staff, creators, and production freelancers on campaign objectives, deliverables, and brand messaging; track timelines and invoices. Production & Content Oversight: Supervise on-ground shoots and activations to ensure strict quality control, excellent customer experience, proper content capture, and product visibility. Cross-Functional Collaboration: Partner with marketing, creative, social media, sales, and operations teams to align activations with overarching campaign goals. Data & Reporting: Gather customer feedback and campaign data; track KPIs (footfall, leads, costs) to deliver comprehensive post-activation performance reports and recommendations.<br>Qualifications:● Bachelor’s degree in marketing, Business, Mass Communication, Event Management, or a related field.● 2–4 years of experience in on-ground marketing, event management, activations, retail marketing, field marketing, or brand experience.● Very good command of English.● Strong experience managing suppliers, logistics, promoters, permits, and physical setups.● Good understanding of retail, customer behavior, footfall generation, and local market dynamics.● Comfortable being present on-site before, during, and after activations.● Ability to manage budgets, timelines, checklists, and multiple stakeholders.● Good reporting skills

Egy Bell is hiring and On Ground Marketing Specialist for an E-commerce company.<br>Responsibilities:Plan & Execute: Oversee diverse on-ground marketing activations, events, pop-ups, retail campaigns, partnerships, and community initiatives to drive engagement and ROI. Logistics & Operations: Coordinate all activation and shoot logistics, including venue scouting, permits, setups, material delivery, transportation, and dismantling, ensuring alignment with brand guidelines. Team & Vendor Management: Manage and brief suppliers, venue partners, on-ground staff, creators, and production freelancers on campaign objectives, deliverables, and brand messaging; track timelines and invoices. Production & Content Oversight: Supervise on-ground shoots and activations to ensure strict quality control, excellent customer experience, proper content capture, and product visibility. Cross-Functional Collaboration: Partner with marketing, creative, social media, sales, and operations teams to align activations with overarching campaign goals. Data & Reporting: Gather customer feedback and campaign data; track KPIs (footfall, leads, costs) to deliver comprehensive post-activation performance reports and recommendations.<br>Qualifications:● Bachelor’s degree in marketing, Business, Mass Communication, Event Management, or a related field. ● 2–4 years of experience in on-ground marketing, event management, activations, retail marketing, field marketing, or brand experience. ● Very good command of English.● Strong experience managing suppliers, logistics, promoters, permits, and physical setups. ● Good understanding of retail, customer behavior, footfall generation, and local market dynamics. ● Comfortable being present on-site before, during, and after activations. ● Ability to manage budgets, timelines, checklists, and multiple stakeholders. ● Good reporting skills

Egy Bell is hiring and On Ground Marketing Specialist for an E-commerce company.<br>Responsibilities:Plan & Execute: Oversee diverse on-ground marketing activations, events, pop-ups, retail campaigns, partnerships, and community initiatives to drive engagement and ROI. Logistics & Operations: Coordinate all activation and shoot logistics, including venue scouting, permits, setups, material delivery, transportation, and dismantling, ensuring alignment with brand guidelines. Team & Vendor Management: Manage and brief suppliers, venue partners, on-ground staff, creators, and production freelancers on campaign objectives, deliverables, and brand messaging; track timelines and invoices. Production & Content Oversight: Supervise on-ground shoots and activations to ensure strict quality control, excellent customer experience, proper content capture, and product visibility. Cross-Functional Collaboration: Partner with marketing, creative, social media, sales, and operations teams to align activations with overarching campaign goals. Data & Reporting: Gather customer feedback and campaign data; track KPIs (footfall, leads, costs) to deliver comprehensive post-activation performance reports and recommendations.<br>Qualifications:● Bachelor’s degree in marketing, Business, Mass Communication, Event Management, or a related field. ● 2–4 years of experience in on-ground marketing, event management, activations, retail marketing, field marketing, or brand experience. ● Very good command of English.● Strong experience managing suppliers, logistics, promoters, permits, and physical setups. ● Good understanding of retail, customer behavior, footfall generation, and local market dynamics. ● Comfortable being present on-site before, during, and after activations. ● Ability to manage budgets, timelines, checklists, and multiple stakeholders. ● Good reporting skills

We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Cairo, Egypt. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery in our fast-paced corporate setting.<br>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail Perform administrative tasks including data entry, filing, document preparation, and record management Coordinate with various departments to facilitate smooth office operations and information flow Manage incoming and outgoing mail, packages, and deliveries with care and organization Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards Monitor visitor access and ensure security protocols are consistently followed Assist with basic office maintenance, supply inventory management, and restocking as needed Support other administrative staff and team members as required to meet organizational goals Handle inquiries and resolve basic issues with empathy and problem-solving skills Adapt to changing priorities and work flexibly in a fast-paced environment Maintain confidentiality and discretion when handling sensitive information and communications

Company Description Ganting is a casino organization focused on delivering a secure, fair, and engaging gaming environment for guests. The company operates in accordance with local regulations and international best practices to maintain high standards of integrity and compliance. Team members are encouraged to uphold professional ethics while contributing to a positive guest experience. Ganting values vigilance, reliability, and attention to detail in all aspects of its operations. Role Description The Inspector in casino role at Ganting is a full-time, on-site position based in Cairo, Egypt. The Inspector is responsible for monitoring gaming tables and casino floors to ensure compliance with internal policies and regulatory requirements, as well as verifying that games are conducted fairly and accurately. Daily tasks include observing dealer performance, checking gaming equipment and chips, documenting irregularities, and reporting any suspicious behavior or potential violations to management. The Inspector works closely with security, surveillance, and operations teams to resolve issues promptly, protect casino assets, and safeguard guests. The role also involves maintaining accurate records, preparing incident reports, and supporting audits and internal investigations as needed. Qualifications Possess strong observational skills, attention to detail, and the ability to identify irregularities in gaming activities. Demonstrate knowledge of casino operations, table games rules, and relevant gaming regulations, or willingness to learn quickly. Show excellent integrity, ethical judgment, and a commitment to maintaining fairness and compliance. Have effective communication skills for reporting findings, preparing clear documentation, and collaborating with cross-functional teams. Exhibit the ability to stay calm under pressure, manage conflicts professionally, and make sound decisions in fast-paced environments. Bring prior experience in casino operations, auditing, compliance, or security as an advantage. Hold a high school diploma or equivalent; additional training or education in hospitality, business, or law-related fields is beneficial. Be willing to work shifts, weekends, and holidays as required by casino operations, and adhere to company dress and conduct standards.

Telecommunications & IT Services | 3–5 Years Experience About the Role We are seeking a highly motivated and customer-focused Client Program Management Senior Specialist (CPMS) to support customer engagements across the full contract lifecycle, from presales and onboarding through service delivery, governance, and continuous improvement. The ideal candidate will have 3–5 years of experience within Telecom, IT Services, Managed Services, or Technology environments, with strong capabilities in stakeholder management, business analysis, reporting, service governance, and operational excellence. Key Responsibilities Client & Contract Management Support customer governance models, communication plans, and engagement frameworks. Assist with contract onboarding, service transitions, and operational readiness activities. Coordinate customer communications and stakeholder engagement across multiple teams. Monitor contract performance, service levels, and governance requirements. Maintain risk, issue, action, and decision registers. Support billing governance and customer review meetings. Ensure high levels of customer satisfaction through proactive relationship management and effective communication. Program & Service Delivery Support Support program governance and operational management activities. Coordinate resource planning, capacity management, and forecasting activities. Track contractual obligations, service performance, and operational KPIs. Produce customer-facing and executive-level reports and presentations. Collaborate with Sales, Presales, Delivery, Operations, and Support teams to ensure seamless service delivery. Support service improvement planning and change management initiatives. Business Analysis & Data Analytics Analyze operational and account performance data to identify trends and improvement opportunities. Develop KPI dashboards, reports, and business insights using Excel and Power BI. Conduct business process analysis, workflow reviews, gap analysis, and root cause analysis. Support process automation, optimization, and operational efficiency programs. Define, track, and report on performance objectives and improvement initiatives. Provide data-driven recommendations to enhance customer and operational performance. Process Improvement & Governance Document, maintain, and improve operational processes, standards, and best practices. Support governance meetings, service reviews, and customer presentations. Contribute to continuous improvement, knowledge management, and transformation initiatives. Identify opportunities to enhance efficiency, quality, and operational performance. Support organizational and cross-functional improvement programs. Required Qualifications Bachelor's degree in Business Administration, Telecommunications, Information Technology, Engineering, or a related discipline.3–5 years of experience in Telecom, IT Services, Managed Services, Service Delivery, Customer Operations, Program Coordination, Business Analysis, or similar customer-facing roles. Experience working within cross-functional and multicultural environments. Strong understanding of service delivery, governance, operational processes, and customer lifecycle management. Excellent written and verbal communication skills in English. Required Skills & Competencies Client & Stakeholder Management Customer Relationship Management Stakeholder Management Executive Communication Customer Satisfaction Management Client-Facing Engagement Cross-Functional Collaboration Presentation Skills Reporting Skills Program & Project Management Program Coordination Project Governance & Support Resource Forecasting & Capacity Planning Risk Management Issue Management Governance Management Service Improvement Planning Change Management Business Analysis & Process Improvement Business Process Analysis Requirements Gathering Process Mapping Process Optimization Business Improvement Initiatives Gap Analysis Workflow Analysis Root Cause Analysis Data Analysis & Reporting Data Analysis KPI Reporting Dashboard Development Data Interpretation Trend Analysis Performance Measurement Business Intelligence & Business Insights Reporting Automation Service Delivery & Operations Contract Governance SLA Monitoring & Management Service Delivery Support Operational Reporting Continuous Improvement Quality Assurance Vendor & Partner Coordination Telecommunications & IT Knowledge Telecom Industry Operations IT Services & Managed Services Environments Customer Lifecycle Management Service Governance Knowledge Management Practices ITIL Principles International & Matrix Organization Experience Technical Skills Advanced Microsoft Excel Power BIMicrosoft Office Suite Reporting & Dashboarding Tools Data Visualization & Analytics Personal Attributes Customer-focused mindset Strong analytical and problem-solving skills Excellent organizational and planning abilities Ability to manage multiple priorities and work under pressure Strong attention to detail Collaborative team player Adaptability and continuous learning mindset Passion for innovation, process improvement, and operational excellence Preferred Certifications ITIL v4 Foundation PRINCE2 Foundation/Practitioner PMP or CAPMAgile PMScrum Master Certification SAFeSix Sigma (Yellow Belt or Green Belt) CBAP, CCBA, or BCS Business Analysis Certification

Business insight and decision support: Translate strategic and operational questions into clear analyses, dashboards, reports, and recommendations for leadership and functional teams KPI and metrics ownership: Define, document, and govern business metrics across fuel consumption, transaction activity, customer adoption, fleet performance, station coverage, invoicing, product usage, savings, churn, and operational efficiency Dashboard and reporting delivery: Build reliable self-service dashboards for executives, product, sales, finance, operations, customer success, and country or regional teams Customer and product analytics: Analyze user journeys, feature adoption, customer cohorts, fleet behavior, transaction trends, fuel limits, budget usage, and drop-off points to guide product and growth decisions Operations and finance analytics: Support reconciliation, invoicing, station performance, wallet movement, service usage, cost analysis, revenue tracking, and profitability insights Fraud and anomaly insight: Partner with product, operations, and data engineering to identify unusual fuel patterns, tampering indicators, policy exceptions, and monitoring rules that improve trust and control Experimentation and forecasting: Design analyses for pilots, pricing, campaigns, product launches, and operational changes; support forecasting for consumption, transactions, customer demand, and station utilization Data storytelling: Present insights clearly, explain trade-offs, quantify impact, and convert analysis into practical recommendations and action plans Data quality partnership: Work with data engineering to improve source data, metric definitions, documentation, dashboard reliability, and analytics-ready datasets Analytics mentorship: Set standards for analysis quality, dashboard design, metric governance, and stakeholder communication while mentoring less experienced analysts<br><br>Requirements<br><br>Required qualifications<br><br>5+ years of experience in data analytics, business intelligence, product analytics, revenue analytics, operations analytics, or a similar analytical role Advanced SQL skills with the ability to independently extract, transform, join, validate, and analyze complex data from multiple domains Strong experience building dashboards and data products using Power BI, Tableau, Looker, Metabase, Superset, or similar BI tools Strong understanding of KPI design, metric definitions, funnel analysis, cohort analysis, segmentation, trend analysis, forecasting, and root-cause analysis Ability to convert ambiguous business questions into analytical plans, structured hypotheses, and actionable recommendations Experience working with transactional, product, customer, payment, operational, or financial datasets at scale Working knowledge of Python or R for analysis, automation, statistical exploration, or notebook-based research Excellent stakeholder management and communication skills, including the ability to explain technical findings to non-technical audiences Strong attention to data accuracy, definitions, documentation, and reproducibility Comfort working in fast-paced product and engineering environments with changing priorities and high ownership expectations<br><br>Preferred qualifications<br><br>Experience in fintech, fleet management, logistics, mobility, fuel, marketplace, Saa S, or high-volume transaction businesses Experience with dbt, semantic layers, data catalogs, metric stores, or analytics engineering workflows Familiarity with fraud analytics, anomaly detection, operational controls, pricing analysis, or customer savings measurement Experience with A/B testing, causal inference, retention analysis, churn prediction, LTV modeling, or commercial performance analytics Arabic and English business communication skills are a plus for regional stakeholder engagement<br><br>Core analytics stack expectations<br><br>The exact stack may evolve, but the successful candidate should be comfortable operating across the following categories:<br><br>Analysis: SQL, spreadsheets, Python or R, notebooks, statistical methods, and business case modeling BI and visualization: Power BI, Tableau, Looker, Metabase, Superset, or equivalent dashboarding tools Data modeling: dimensional thinking, metric definitions, cohort tables, funnel tables, and curated analytical datasets Collaboration: requirements gathering, stakeholder workshops, documentation, presentations, and decision memos Governance: metric catalog, dashboard ownership, access control awareness, and data quality issue management Product analytics: event data, customer journeys, feature usage, adoption metrics, retention, and conversion analysis<br><br>Benefits<br><br>Competitive salary and benefits package Opportunity to work on cutting-edge technology with a passionate team Career growth and development opportunities A collaborative and inclusive work environment

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary<br><br>The Head of Account Management is responsible for driving strategy, growth, sales, account management, and marketing by identifying key performance drivers and KPIs, and translating them into targeted strategies, clear objectives, and actionable plans.<br><br>The role requires a strong leadership presence, capable of shaping high-level strategy while remaining hands-on and detail-oriented. The individual must effectively influence both direct and indirect stakeholders, internally and externally.<br><br>What’s On Your Plate?<br><br>Own overall operational and financial performance to drive profitability and sustainable growth. Develop and execute strategic business plans to achieve sales and revenue targets on a monthly, quarterly, and annual basis. Identify growth opportunities and set clear targets for new acquisitions and existing accounts. Manage end-to-end performance, with a deep understanding of performance drivers across segments to win with partners and customers. Plan and lead on-ground marketing activities in alignment with the company’s broader marketing strategy to drive demand and sales. Monitor competitor activity and develop strategies to strengthen market positioning and drive growth. Unlock additional revenue streams through non-commission initiatives (e.g., advertising solutions). Lead, coach, and develop the team to ensure high performance, accountability, and achievement of targets. Set clear individual goals, evaluate performance, and provide constructive feedback to support team development. Scale the team in line with business needs and onboard new talent effectively. Create and analyze detailed performance reports, ensuring data accuracy and actionable insights. Ensure effective use of internal tools, systems, and dashboards to track performance and execution. Collaborate cross-functionally with Marketing, Finance, and Operations to achieve KPIs. Uphold company policies and procedures to ensure consistency in operations and culture. Partner with Public Relations and Communications to represent the business in external engagements.<br><br>Qualifications<br><br>What Did We Order?<br><br>Bachelor’s degree in Business Administration, Marketing, or a related field.8+ years of experience in Sales, Account Management, Operations, or a related field. Minimum 5 years of leadership and team management experience. Strong understanding of the food industry and market dynamics. Experience with commercial proposals and pricing strategies. Proficiency in CRM systems. Proven track record in managing and developing high-performing teams. Strong analytical and problem-solving skills. Excellent leadership and stakeholder management capabilities. Strong communication and interpersonal skills. Advanced English proficiency. E-commerce experience is highly preferable.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary<br><br>The Head of Account Management is responsible for driving strategy, growth, sales, account management, and marketing by identifying key performance drivers and KPIs, and translating them into targeted strategies, clear objectives, and actionable plans.<br><br>The role requires a strong leadership presence, capable of shaping high-level strategy while remaining hands-on and detail-oriented. The individual must effectively influence both direct and indirect stakeholders, internally and externally.<br><br>What’s On Your Plate?<br><br>Own overall operational and financial performance to drive profitability and sustainable growth. Develop and execute strategic business plans to achieve sales and revenue targets on a monthly, quarterly, and annual basis. Identify growth opportunities and set clear targets for new acquisitions and existing accounts. Manage end-to-end performance, with a deep understanding of performance drivers across segments to win with partners and customers. Plan and lead on-ground marketing activities in alignment with the company’s broader marketing strategy to drive demand and sales. Monitor competitor activity and develop strategies to strengthen market positioning and drive growth. Unlock additional revenue streams through non-commission initiatives (e.g., advertising solutions). Lead, coach, and develop the team to ensure high performance, accountability, and achievement of targets. Set clear individual goals, evaluate performance, and provide constructive feedback to support team development. Scale the team in line with business needs and onboard new talent effectively. Create and analyze detailed performance reports, ensuring data accuracy and actionable insights. Ensure effective use of internal tools, systems, and dashboards to track performance and execution. Collaborate cross-functionally with Marketing, Finance, and Operations to achieve KPIs. Uphold company policies and procedures to ensure consistency in operations and culture. Partner with Public Relations and Communications to represent the business in external engagements.<br><br>Qualifications<br><br>What Did We Order?<br><br>Bachelor’s degree in Business Administration, Marketing, or a related field.8+ years of experience in Sales, Account Management, Operations, or a related field. Minimum 5 years of leadership and team management experience. Strong understanding of the food industry and market dynamics. Experience with commercial proposals and pricing strategies. Proficiency in CRM systems. Proven track record in managing and developing high-performing teams. Strong analytical and problem-solving skills. Excellent leadership and stakeholder management capabilities. Strong communication and interpersonal skills. Advanced English proficiency. E-commerce experience is highly preferable.