Operation Manager Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Description</b></p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Customer relations</p><p>• Enhances guest satisfaction through his/her warm and friendly manner, availability and frequent presence in the hotel</p><p>• Handles guest comments and complaints, ensuring follow-up</p><p>• Develops strong relationships with guests with the aim of gaining their loyalty</p><p>• Ensures the quality of service provided for guests, that they are comfortable and receive a warm and personal welcome</p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Professional techniques / Production&nbsp;</p><p>• Steers and promotes all the F&amp;B points of sale</p><p>• Ensures that all information is duly passed on to the applicable departments</p><p>• Organises and supervises the preparation of points of sale according to activity forecasts and product information</p><p>• Ensures the brand's reference standards are properly applied</p><p>• Ensures that sales materials are of good quality and ensures that pricing is in line with strategy</p><p>• In conjunction with the Head Chef, prepares the menus, organises purchases and updates the cooking instructions</p><p>• Plans changes in the menu, sets prices and organises the work for the day in coordination with the Chef</p><p>• Is responsible for keeping equipment and furniture in good condition, for keeping machinery and appliances in reliable working order, and for following up technical maintenance.</p><p>• Assures hotel management cover early mornings, evenings, weekends and on bank holidays</p><p>• Attends meetings for Heads of Department</p><p>• Passes on the management team's decisions</p><p>• Knows how all the hotel's departments operate and is able to replace another Head of Department in case of absence</p><p>• May occasionally be asked to replace the General Manager</p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Team management and cross-departmental responsibilities&nbsp; &nbsp;• Evolves working methods in line with brand philosophy</p><p>• Develops team spirit and motivation by creating a good working atmosphere</p><p>• Supervises recruitments in conjunction with the Points of Sale Managers</p><p>• Organises the welcome of new employees</p><p>• Carries out annual performance appraisals on managers under his/her responsibility, sets targets and ensures that appraisals are conducted for employees</p><p>• Prepares the training plans in conjunction with the managers under his/her responsibility</p><p>• Ensures that work schedules are consistent with activity forecasts for the hotel</p><p>• Leads working and information meetings and team discussions</p><p>• Involves and motivates the managers and employees under his/her responsibility to meet the department's quantative targets</p><p>• Ensures compliance with labour legislation in the F&amp;B department</p><p>• Trains and motivates the team to use the sales pitches and ensures they are put into practice</p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Commercial / Sales&nbsp; • Establishes excellent relations with guests</p><p>• Prepares the commercial action plan for the department and ensures its implementation</p><p>• Sets daily sales targets to be met by the team</p><p>• Is familiar with all the hotel's services and informs guests about them to encourage use</p><p>• Analyses guests' comments and implements any corrective actions as required</p><p>• Launches and deploys marketing initiatives in the local area in order to increase revenue</p><p>• Works in close collaboration with the sales department to ensure high standards of service and satisfaction for meetings customers</p><p>• Is actively involved in the local area to keep up-to-date with specific issues and needs</p><p>• Keeps close track of what the competition is doing</p><p>• Uses creativity and innovation to facilitate commercial operations</p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Management and administration&nbsp; • Draws up the annual budget for the department and implements any corrective actions required</p><p>• Ensures that the management results for the department are in line with the hotel's targets</p><p>• Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand's internal audit guidelines</p><p>• Adapts department organisation as required and manages headcount for optimum "prime cost"</p><p>• Draws up, implements and ensures that internal checks are carried out</p><p><br></p><p><b><br></b></p><p><b>Qualifications</b></p><p>University Degree or College diploma in Hotel or F&amp;B Management and/or culinary institute is preferred;</p><p>Valid Food Safety/Food Handler’s Certification and Smart Serve Certification;</p><p>Valid Pro serve certification and must maintain certification;</p><p>Minimum of 6 years of progressive leadership within hotel Food &amp; Beverage operations;</p><p>Experience managing progressive beverage program in multi-outlet operation, focusing on trends.</p><p>Proven ability to drive revenues and profit, without sacrificing colleague and customer experiences with strong business acumen.</p><p>Proven ability in menu concept and design, effective marketing, and on-line reputation management.</p><p>Excellent business skills, including pricing, revenue management and cost controls;</p><p>Excellent communication, organizational skills and interpersonal skills to assist in problem resolution with guests.</p><p>Management experience in a unionized environment as asset.</p><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree or College diploma in Hotel or F&amp;B Management and/or culinary institute is preferred;</li><li>Valid Food Safety/Food Handler s Certification and Smart Serve Certification;</li><li>Valid Pro serve certification and must maintain certification;</li><li>Minimum of 6 years of progressive leadership within hotel Food &amp; Beverage operations;</li><li>Experience managing progressive beverage program in multi-outlet operation, focusing on trends.</li><li>Proven ability to drive revenues and profit, without sacrificing colleague and customer experiences with strong business acumen.</li><li>Proven ability in menu concept and design, effective marketing, and on-line reputation management.</li><li>Excellent business skills, including pricing, revenue management and cost controls;</li><li>Excellent communication, organizational skills and interpersonal skills to assist in problem resolution with guests.</li><li>Management experience in a unionized environment as asset.</li></ul><p></p></section>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <h4>Team supervision & leadership:</h4> <ul> <li>Supervise and lead the team of waiters/waitresses, runners, ensuring they deliver exceptional service that aligns with the restaurant’s standards and vision.</li> <li>Provide ongoing training, coaching, and feedback to team members to improve service delivery and knowledge of the specialty menu.</li> <li>Foster a positive, engaged, and high-performing team environment.</li> <li>Ensure that all team members maintain a high level of professionalism and uphold company standards.</li> </ul> <h4>Guest experience & service excellence:</h4> <ul> <li>Oversee the delivery of a personalized and memorable dining experience for each guest, ensuring the service is aligned with the theme or cuisine specialty of the restaurant.</li> <li>Address any guest concerns or issues promptly and professionally, ensuring their satisfaction.</li> <li>Ensure that team members provide detailed and accurate explanations of the menu, including ingredient sourcing, preparation methods, and wine pairings.</li> </ul> <h4>Menu expertise & recommendations:</h4> <ul> <li>Maintain a deep understanding of the restaurant’s specialized menu, including unique ingredients, preparation techniques, and drink pairings.</li> <li>Supervise and guide the team in offering wine, cocktail, or non-alcoholic beverage pairings, and assist guests with dietary restrictions or special requests.</li> <li>Stay updated on seasonal menu changes and ensure that the team is well-informed of any new specialty dishes or drinks.</li> </ul> <h4>Operational efficiency:</h4> <ul> <li>Oversee the daily operations of the specialty dining area, ensuring all service areas are properly organized and that all guest orders are taken and delivered efficiently.</li> <li>Ensure proper organization of dining areas, including table settings, glassware, utensils, and condiments, for smooth service transitions.</li> <li>Coordinate with kitchen and bar teams to ensure that all orders are prepared and delivered promptly, according to guest preferences.</li> </ul> <h4>Upselling & revenue generation:</h4> <ul> <li>Supervise the team in upselling premium dishes, beverages, and exclusive items to enhance the guest experience and increase revenue.</li> <li>Encourage team members to suggest additional menu items or beverage pairings to complement the meal.</li> </ul> <h4>Reporting & administrative duties:</h4> <ul> <li>Ensure accurate reporting of daily operations, including guest feedback, sales data, and staff performance.</li> <li>Prepare and submit operational reports to senior management, highlighting areas for improvement or adjustment.</li> <li>Monitor stock levels of restaurant supplies (e.g., menus, utensils, glasses) and ensure timely replenishment as needed.</li> </ul> <h4>Health & safety compliance:</h4> <ul> <li>Enforce health and safety standards, ensuring that all staff follow proper hygiene practices and maintain a clean and safe dining environment.</li> <li>Ensure all safety protocols are followed in the dining area, including emergency procedures.</li> </ul> <h4>Problem resolution & continuous improvement:</h4> <ul> <li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li> <li>Collect and act on guest feedback to continuously improve the quality of in-room dining service and experience.</li> <li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li> </ul> <h4>Additional responsibilities:</h4> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Experience / certificates / education</h4> <ul> <li>Experience: Minimum of 1-2 years in a supervisory role in restaurant operations, preferably in a high-end restaurant or a luxury hospitality environment.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <h4>Team supervision & leadership:</h4> <ul> <li>Supervise and lead the team of waiters/waitresses, runners, ensuring they deliver exceptional service that aligns with the restaurant’s standards and vision.</li> <li>Provide ongoing training, coaching, and feedback to team members to improve service delivery and knowledge of the specialty menu.</li> <li>Foster a positive, engaged, and high-performing team environment.</li> <li>Ensure that all team members maintain a high level of professionalism and uphold company standards.</li> </ul> <h4>Guest experience & service excellence:</h4> <ul> <li>Oversee the delivery of a personalized and memorable dining experience for each guest, ensuring the service is aligned with the theme or cuisine specialty of the restaurant.</li> <li>Address any guest concerns or issues promptly and professionally, ensuring their satisfaction.</li> <li>Ensure that team members provide detailed and accurate explanations of the menu, including ingredient sourcing, preparation methods, and wine pairings.</li> </ul> <h4>Menu expertise & recommendations:</h4> <ul> <li>Maintain a deep understanding of the restaurant’s specialized menu, including unique ingredients, preparation techniques, and drink pairings.</li> <li>Supervise and guide the team in offering wine, cocktail, or non-alcoholic beverage pairings, and assist guests with dietary restrictions or special requests.</li> <li>Stay updated on seasonal menu changes and ensure that the team is well-informed of any new specialty dishes or drinks.</li> </ul> <h4>Operational efficiency:</h4> <ul> <li>Oversee the daily operations of the specialty dining area, ensuring all service areas are properly organized and that all guest orders are taken and delivered efficiently.</li> <li>Ensure proper organization of dining areas, including table settings, glassware, utensils, and condiments, for smooth service transitions.</li> <li>Coordinate with kitchen and bar teams to ensure that all orders are prepared and delivered promptly, according to guest preferences.</li> </ul> <h4>Upselling & revenue generation:</h4> <ul> <li>Supervise the team in upselling premium dishes, beverages, and exclusive items to enhance the guest experience and increase revenue.</li> <li>Encourage team members to suggest additional menu items or beverage pairings to complement the meal.</li> </ul> <h4>Reporting & administrative duties:</h4> <ul> <li>Ensure accurate reporting of daily operations, including guest feedback, sales data, and staff performance.</li> <li>Prepare and submit operational reports to senior management, highlighting areas for improvement or adjustment.</li> <li>Monitor stock levels of restaurant supplies (e.g., menus, utensils, glasses) and ensure timely replenishment as needed.</li> </ul> <h4>Health & safety compliance:</h4> <ul> <li>Enforce health and safety standards, ensuring that all staff follow proper hygiene practices and maintain a clean and safe dining environment.</li> <li>Ensure all safety protocols are followed in the dining area, including emergency procedures.</li> </ul> <h4>Problem resolution & continuous improvement:</h4> <ul> <li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li> <li>Collect and act on guest feedback to continuously improve the quality of in-room dining service and experience.</li> <li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li> </ul> <h4>Additional responsibilities:</h4> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Experience/certificates/education</h4> <ul> <li>Experience: Minimum of 1-2 years in a supervisory role in restaurant operations, preferably in a high-end restaurant or a luxury hospitality environment.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for dynamic and experienced AV &amp; BMS Design Engineer to support ongoing design development of several luxury projects worldwide focusing on boutique hospitality assets.<br> This role requires a creative and technical professional who can deliver efficient and innovative engineering solutions while maintaining the aesthetic and functional standards expected in luxury developments.<br> In this role, you will be responsible for design development of luxury villas and boutique hotels engineering systems.<br> You should be able to work independently throughout the day, coordinate with the team when needed, and deliver intermediate results weekly.<br> You will report to a MEP design manager, but collaborate with the entire design team, including but not limited to architects, interior designers, structural engineers, the FF&amp;E procurement team, and client representatives.<br> To succeed in this role, you should have excellent communication and presentation skills, be punctual, detail-oriented, self-organized, and motivated to deliver quality results.<br> Responsabilities Design AV&amp;BMS engineering systems for luxury villas and boutique hotels, ensuring compliance with local building codes, industry standards and client requirements.<br> Collaborate closely with architects, interior designers, and other engineers to integrate systems seamlessly into the overall project Proactively participate in spatial coordination with architectural and structural model, research efficient methodologies, equipment, systems to secure the initial design intent and high-end user experience Timely resolve technical issues and challenges during the design phase Lead the development of detailed drawings, technical documentation, and system specifications using CAD tools, with the support of BIM modelers Perform market research for most updated features and equipment.<br> Oversee equipment selection, ensuring it aligns with project requirements and sustainability goals Provide input during value engineering discussions to achieve the best balance between cost, quality, and performance Supervise the design development, review and approve deliverables of third party designers, consultants, surveyors Stay updated on the latest technologies, trends, and regulations related to AV &amp; BMS systems in the luxury and hospitality sectors Global project exposure — contribute to luxury hospitality developments across Europe, Africa, and Latin America.<br> A truly international team — collaborate across cultures, disciplines, and time zones with people bringing diverse perspectives and expertise.<br> High ownership environment — we value initiative, independent thinking, and people who take responsibility for meaningful work.<br> Growth opportunities — as we scale, we create new roles internally and support team members in expanding their scope and responsibilities.<br> Flexible collaboration formats — depending on the role, we offer fully remote, hybrid, and on-site opportunities designed to support effective collaboration and individual productivity.<br> Work on projects from concept to realization — contribute across the full architectural and engineering journey, from early design through execution.<br> Cross-disciplinary collaboration — engage directly with interiors, architecture, landscape, construction, and operations teams from the earliest project stages.<br> Utopia does not provide visa sponsorship for this position.<br> Degree in Electrical or Building Engineering with a concentration in AV &amp; BMS systems 4 to 10 years of experience in design consultancy or general contractor Experience working on low-rise residential and hospitality projects - private homes and villas, hotels and resorts Excellent communication and presentation skills Proficiency in AutoCAD Professional level of English, both written and verbal</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Monitor all CCTV cameras and surveillance systems throughout the hotel to ensure the safety and security of guests, employees, visitors, and hotel property.</li><li>Observe and report any suspicious activities, security breaches, or unusual incidents to the Security Supervisor immediately.</li><li>Maintain continuous surveillance of all assigned camera systems during the shift without interruption.</li><li>Record, document, and report all security incidents accurately and in a timely manner.</li><li>Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes.</li><li>Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning properly and report any faults immediately.</li><li>Maintain confidentiality of CCTV footage and security-related information at all times.</li><li>Assist security officers by providing real-time information during emergencies, incidents, or investigations.</li><li>Monitor fire alarm systems, access control systems, and other security monitoring systems where applicable.</li><li>Ensure all CCTV recordings are stored and archived according to hotel policies and legal requirements.</li><li>Keep accurate logs of incidents, equipment status, maintenance requests, and daily activities.</li><li>Report any unauthorized access to restricted areas or suspicious behavior observed through the CCTV system.</li><li>Coordinate with Security Supervisors and other departments during emergencies or security incidents.</li><li>Comply with all hotel security procedures, emergency response plans, and safety regulations.</li><li>Ensure the CCTV Control Room is kept clean, secure, and organized at all times.</li><li>Use all communication equipment such as telephones, radios, and intercom systems professionally and for official purposes only.</li><li>Protect all hotel information and refrain from sharing security-related information with unauthorized persons.</li><li>Participate in emergency drills, security training, and departmental meetings as required.</li><li>Continuously improve knowledge of CCTV systems, security procedures, and surveillance technology.</li><li>Carry out all responsibilities related to the hotel's quality management, health and safety, and environmental management systems.</li><li>Perform any other duties assigned by the Security Supervisor, Security Manager, or Hotel Management that are related to the position.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> At least a high school diploma.</li><li><strong>Experience: </strong>At least 2 years of work experience in the related field. Experience in the industry is an asset.</li><li><strong>Foreign Language:</strong> Not required.</li><li><strong>Courses and Training:</strong>&nbsp; Prior attendance in courses and seminars in the related field.</li><li><strong>Computer Literacy:</strong> Not required.</li><li><strong>Skills:</strong> Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

Company Description<br><br>Portaluna, a Morgans Originals Hotel<br><br>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br><br>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.<br><br>Job Description<br><br>People & Culture (P&C) Specialist<br><br>Department: People & Culture<br><br>Reports to: People & Culture Manager / Director of People & Culture<br><br>Industry: Hospitality<br><br>Job Purpose<br><br>The P&C Specialist supports the daily People & Culture operations and helps ensure a positive, professional, and engaging work environment. The role supports recruitment, onboarding, employee relations, training coordination, attendance, personnel administration, and employee engagement while ensuring compliance with company policies and local labor regulations.<br><br>Key Responsibilities<br><br>Recruitment & Onboarding<br><br> Support the recruitment process, including posting vacancies, screening CVs, arranging interviews, and communicating with candidates. Prepare job offers and required employment documentation. Coordinate the onboarding and induction process for new employees. Ensure new employees complete all required documents and receive the necessary information about hotel policies and procedures. Coordinate with relevant departments to ensure a smooth joining experience. <br><br>Personnel & Administration<br><br> Maintain accurate and updated employee records and personnel files. Prepare HR letters, certificates, contracts, and other employee-related documents. Monitor attendance, absence, annual leave, sick leave, and other employee records. Support payroll preparation by providing accurate attendance and employee information. Ensure employee documentation complies with company requirements and Egyptian labor regulations. <br><br>Employee Relations & Engagement<br><br> Act as a point of contact for employees regarding routine P&C inquiries. Support a positive work environment and encourage open communication between employees and management. Assist in handling employee concerns professionally and confidentially. Coordinate employee engagement activities, celebrations, recognition programs, and internal events. Support initiatives that improve employee satisfaction and workplace culture. <br><br>Learning & Development<br><br> Coordinate training sessions and maintain training records. Support employee induction and mandatory training programs. Follow up with departments regarding training attendance and completion. Assist in identifying training and development needs. <br><br>Performance & Development<br><br> Support the performance review process and ensure required documentation is completed on time. Maintain records related to employee performance and development plans. Assist managers with P&C procedures and documentation when required. <br><br>Policies & Compliance<br><br> Ensure P&C policies and procedures are properly communicated and followed. Maintain confidentiality of employee and company information. Support compliance with labor law, health and safety requirements, and company standards. Assist with P&C reports, audits, and required documentation. <br><br>Qualifications & Experience<br><br> Bachelor’s degree in Human Resources, Business Administration, Management, or a related field. Previous experience in Human Resources / People & Culture, preferably within the hospitality industry. Good knowledge of HR administration and Egyptian labor regulations. Good command of English and Arabic. Good knowledge of Microsoft Office applications. <br><br>Skills & Competencies<br><br> Strong communication and interpersonal skills. Good organizational and time-management skills. Attention to detail and accuracy. Ability to maintain confidentiality. Positive and professional attitude. Ability to work effectively with employees at different levels. Problem-solving and teamwork skills. Ability to handle multiple tasks and priorities. <br><br>Key Success Measures<br><br> Accuracy and completeness of employee records. Timely completion of recruitment and onboarding processes. Effective coordination of P&C activities and training. Employee satisfaction and engagement. Compliance with company policies and labor regulations. <br><br>Qualifications<br><br>Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.<br><br> 1–3 years of experience in Human Resources / People & Culture; hospitality experience is preferred. Good knowledge of Egyptian Labor Law, Social Insurance, and HR procedures. Good command of English and Arabic, both written and spoken. Good computer skills, especially Microsoft Office (Word, Excel, Power Point, and Outlook). Familiarity with HR systems and payroll/attendance systems is an advantage. Good understanding of recruitment, onboarding, personnel administration, employee relations, and training coordination. Strong communication and interpersonal skills with the ability to deal professionally with employees at all levels. Strong organizational skills, attention to detail, and ability to manage multiple priorities. Ability to handle confidential and sensitive employee information professionally. Positive attitude, teamwork mindset, and a people-oriented approach. Previous experience in an international hotel chain or hospitality environment is an advantage. <br><br>Additional Information<br><br>What awaits you...<br><br>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.

<p>The Quality Manager is responsible for leading the quality assurance function and driving continuous improvement across all operational processes. This role champions a data-driven culture, leveraging analytics to identify trends, root causes, and opportunities for process optimization. The Quality Manager collaborates with cross-functional teams to implement best practices, ensure compliance with internal and external standards, and deliver superior customer experiences.</p><p><strong>Key Responsibilities</strong></p><p><strong>Quality Leadership:</strong></p><ul><li>Develop, implement, and maintain quality management systems, policies, and procedures aligned with organizational goals and regulatory requirements.</li><li>Lead and mentor a team of Quality Analysts and other quality professionals, fostering a culture of continuous improvement and accountability.</li></ul><p><strong>Process Improvement:</strong></p><ul><li>Identify, prioritize, and lead process improvement initiatives using methodologies such as Six Sigma, Lean, or similar frameworks.</li><li>Collaborate with operations, customer service, and other departments to streamline workflows, eliminate inefficiencies, and enhance service delivery.</li><li>Monitor and evaluate the effectiveness of implemented improvements, adjusting strategies as needed.</li></ul><p><strong>Data Analysis &amp; Reporting:</strong></p><ul><li>Define and track key performance indicators (KPIs) for quality and process efficiency.</li><li>Analyze quality data, audit findings, and operational metrics to uncover trends, anomalies, and root causes of defects.</li><li>Prepare and present actionable insights and recommendations to senior management, supporting data-driven decision-making.</li></ul><p>Business Insights Reviews and is aware of market trends into client objectives and effects it has both on customer base and site performance outputs. Provides recommendations back to business back to business stakeholders on findings, potential implications, and recommended way forward that help sustain and enable our client business and relations as a partner of choice.</p><p><strong>Automation and Solutions</strong></p><p>Familiar with automated solutions and latest AI Automation tools or platforms. Support or lead automation and digital projects that enable or enhance reporting, monitoring and reporting efficiencies, and drive proactive risk awareness and management.</p><p><strong>Risk Management:</strong></p><ul><li>Proactively identify potential risks to quality and operational performance.</li><li>Develop and implement mitigation strategies to address identified risks and ensure business continuity.</li></ul><p><strong>Stakeholder Engagement:</strong></p><ul><li>Serve as a liaison between business units, leadership, and external partners to ensure alignment on quality objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5-7 years of experience in quality assurance, process improvement, or a related discipline, with at least 3-5 years in a leadership or managerial role.</li><li>At least 3 years of direct experience in customer service, consumer support with applied skills delivery a white-glove servicing experience within an environment that requires high level of documentation accuracy.</li><li>Proven expertise in process improvement methodologies (e.g., Six Sigma, Lean) and quality management systems (e.g., ISO 9001).</li><li>Strong analytical skills with proficiency in data analysis tools (e.g., Excel, Power BI, statistical software).</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Experience managing audits, compliance, and corrective action plans.</li><li>Certification in quality management (e.g., Certified Quality Manager, Six Sigma Black Belt).</li><li>Experience supporting and managing Consumer Packaged Goods (CPG) type work and servicing.</li><li>Work experience across multiple markets and regions within a highly regulated industry where policy compliance and documentation accuracy are critical.</li><li>Experience with automation and/or AI platform solutions.</li><li>Familiarity with CRM, case tracking, and reporting dashboards.</li><li>Ability to drive change and influence stakeholders at all levels.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>TJM Labs builds AI-driven automation that strips away the repetitive, error-prone tasks slowing pharmacies down so teams can focus on patient care.<br> Our bots handle prescription intake, fax processing, insurance workflows and more, helping pharmacies scale efficiently without adding headcount.<br> TJM Labs is looking for a Technical Product Manager to join our growing team.<br> We're expanding what we build — more features on our existing products, plus entirely new ones — and we're looking for a Technical Product Manager who can not only shape what we build but help build it.<br> This is a hands-on role, roughly an even split between building and product work: about half your time writing code and building dashboards, internal tools, and automations, and half shaping what we build and why.<br> You'll own product areas end to end and turn real client and operational needs into working software.<br> As a Technical Product Manager, you’ll support the development of internal tools, automations, and software products that help drive our business forward.<br> You’ll work closely with technical and operational team members to build practical solutions, troubleshoot issues, and contribute to ongoing product improvements.<br> What You'll Do Own product features and new products from idea to shipped, setting the roadmap for your areas and prioritizing what to build next.<br> Build hands-on — code dashboards, internal tools, and automations, plus AI-assisted building with Claude.<br> Turn client needs and internal team pain points into working solutions: write clear specs and acceptance criteria, prototype, ship, and refine.<br> Work day-to-day with engineering in an Agile cycle, keeping the backlog focused and moving.<br> Think up new products and features, not just execute a set list.<br> Run fast feedback loops with clients and internal teams, using data and product metrics to validate what you build.<br> Own specific product areas end to end, from prioritization through launch and iteration.<br> Fully remote work environment.<br> Competitive compensation.<br> Meaningful projects with direct business impact.<br> High ownership and autonomy.<br> Opportunity to work with AI-driven technologies and modern development tools.<br> A collaborative team focused on solving real problems for healthcare customers.<br> A software engineering background — you can actually code and build, not just write specs and hand them off.<br> 2–4 years in product management, engineering, or a closely related role, having shipped software end to end.<br> Proficiency with AI and LLMs — comfortable building with Claude and using AI tools as a core part of your workflow.<br> Hands-on Agile / Scrum experience: backlog ownership, prioritization, and writing clear specs and acceptance criteria.<br> Data literacy — comfortable querying and analyzing data (e.<br>g. SQL) to size problems, run experiments, and measure impact.<br> Solid understanding of REST APIs, software architecture, and how modern products fit together.<br> Product sense — able to prioritize, weigh user needs against effort, and decide what's worth building.<br> A clear communicator, fluent in written and verbal English, comfortable working across clients, engineering, and internal teams.<br> Nice to Have Experience building internal tools, dashboards, automations, or data products.<br> Background in healthcare, pharmacy, or another regulated, workflow-heavy domain.<br> Familiarity with product and analytics tooling (Linear, Mixpanel, Amplitude, Google Analytics).<br> Experience taking products from zero to one, not only iterating on established ones.<br></span> </div>

<p>Are you a seasoned HR professional ready to make a significant impact? We are seeking a dynamic and visionary <strong>HR Manager</strong> to join us. This is an exciting <strong>on-site</strong> opportunity for a leader who thrives on building strong organizational cultures and driving human capital excellence. If you are passionate about fostering talent, shaping effective HR strategies, and contributing to a thriving workplace, we want to hear from you!</p><p><strong>Overview:</strong> As our HR Manager, you will be the cornerstone of our Human Resources department, responsible for overseeing all HR functions and strategic initiatives. You will play a pivotal role in designing and implementing HR programs that align with our business objectives and cultivate an environment where our employees can flourish.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Lead and execute comprehensive <strong>Recruitment</strong> strategies to attract, hire, and onboard top-tier talent.</p></li><li><p>Drive <strong>Organizational Development</strong> initiatives, including talent management, succession planning, and performance improvement programs.</p></li><li><p>Oversee the effective utilization and optimization of <strong>HR Systems</strong> to streamline HR operations and enhance data integrity.</p></li><li><p>Develop and implement robust <strong>Employee Relations</strong> strategies, fostering a positive and productive work environment.</p></li><li><p>Manage full-cycle <strong>Performance Management</strong>, including goal setting, reviews, and feedback mechanisms.</p></li><li><p>Design and administer competitive <strong>Compensation &amp; Benefits</strong> programs that attract and retain high-performing individuals.</p></li><li><p>Formulate and update <strong>HR Policy Development</strong>, ensuring compliance with local labor laws and best practices.</p></li><li><p>Champion a culture of continuous learning and development, identifying <strong>Talent Management</strong> and growth opportunities for employees.</p></li><li><p>Provide expert guidance and strategic advice on all HR matters to management and staff.</p></li></ul><p><strong>Growth Opportunities:</strong> This role offers substantial potential for professional growth, allowing you to shape the HR landscape of our organization. You will have the opportunity to lead impactful projects, mentor a growing team, and directly influence strategic business decisions, all while expanding your expertise in a dynamic market.</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team where innovation and employee well-being are at the forefront. We believe in empowering our people, fostering open communication, and celebrating successes together. Your leadership will be crucial in maintaining our positive and high-performing culture.</p><p><strong>Impact:</strong> Your contributions will directly enhance employee engagement, optimize organizational efficiency, and ensure our company remains a top employer. You will be instrumental in building a talented workforce that drives our mission forward and achieves remarkable results.</p><p><strong>Requirements</strong></p><p><strong>Experience &amp; Expertise:</strong></p><ul><li><p>A minimum of <strong>5-10 years of progressive Human Resources experience</strong></p></li><li><p>Proven expertise in <strong>Recruitment</strong>, including sourcing, interviewing, and onboarding best practices.</p></li><li><p>Demonstrated success in <strong>Organizational Development</strong>, including change management and cultural initiatives.</p></li><li><p>Strong command of <strong>HR Systems</strong> for efficient data management and reporting.</p></li><li><p>Exceptional skills in <strong>Employee Relations</strong>, with a track record of fostering positive workplace environments.</p></li><li><p>In-depth knowledge of <strong>Performance Management</strong> strategies and implementation.</p></li><li><p>Solid understanding of <strong>Compensation &amp; Benefits</strong> design and administration.</p></li><li><p>Proficiency in <strong>HR Policy Development</strong> and ensuring regulatory compliance.</p></li><li><p>A strategic mindset with proven abilities in <strong>Talent Management</strong> and succession planning.</p></li><li><p>Outstanding <strong>Leadership</strong> and team development capabilities.</p></li><li><p>Excellent <strong>Communication</strong> and interpersonal skills, capable of engaging with all levels of an organization.</p></li><li><p>Thorough understanding of labor law and HR <strong>Compliance</strong> in Egypt.</p></li><li><p><strong>Career Level:</strong> This is a <strong>Manager</strong> level position, requiring a proactive leader with a strategic vision and hands-on operational excellence.</p></li></ul><p></p>

Role Overview<br><br>We are looking for a motivated International Telesales Agent to engage with international buyers interested in investing in premium real estate in Saudi Arabia. You will be responsible for qualifying leads, building relationships, conducting online sales meetings, and guiding customers through the buying journey until closing.<br><br>Key Responsibilities<br><br>Contact and qualify inbound and outbound leads from international markets Understand customers’ needs and recommend suitable property options Conduct professional online sales meetings with qualified prospects Build trust and maintain strong follow-up throughout the sales cycle Achieve monthly sales and activity targets Keep system records accurate and up to date Work closely with Team Leaders and Managers to maximize conversion rates<br><br>Requirements<br><br> 1–3 years of experience in telesales, inside sales, or customer-facing sales Excellent spoken and written English Strong communication, negotiation, and relationship-building skills Confident presenting and selling through online meetings Target-driven, resilient, and self-motivated Experience in international sales is a plus<br><br>Benefits<br><br>Competitive salary and attractive commission scheme Social insurance and medical coverage Comprehensive onboarding and continuous sales training Clear career path to Team Leader and Manager roles Opportunity to work with international clients on premium real estate projects<br><br>This Role Is Not For You If<br><br>You are uncomfortable speaking with customers throughout the day You don’t enjoy sales, negotiation, or closing deals You dislike following up with prospects and building long-term relationships You are not comfortable working toward ambitious sales targets You prefer routine work over a fast-paced, performance-driven environment

<p>Job Description: Digital Marketing Manager Role Purpose Lead the execution, optimization, and performance of Elfaleh's digital marketing activities across all relevant online channels to drive traffic, customer acquisition, engagement, and sales. Ensure digital campaigns are delivered efficiently, continuously optimized, and aligned with overall business objectives. Key Responsibilities Plan, execute, monitor, and optimize digital marketing campaigns across Meta, Google, TikTok, Snapchat, and other relevant digital platforms. Continuously optimize campaign budgets, audience targeting, creative performance, placements, and bidding strategies to maximize ROI and ROAS. Manage paid media budgets and ensure efficient allocation of spend across channels based on performance and business priorities. Track, analyze, and report on key digital marketing KPIs including ROAS, CPA, CPC, CPM, CTR, conversion rate, customer acquisition, and revenue contribution. Prepare weekly and monthly performance reports, translating campaign data into clear insights, recommendations, and actionable optimization plans. Support the development and execution of digital marketing strategies, promotional calendars, seasonal campaigns, and commercial initiatives. Coordinate with internal teams to ensure campaigns, promotions, content, and marketing activities are delivered accurately and on schedule. Work closely with the E-Commerce team to improve website traffic, conversion rates, customer journeys, and overall online sales performance. Collaborate with the Creative team to develop and deliver high-performing campaign creatives, ensuring assets are aligned with platform requirements and campaign objectives. Support SEO, email marketing, SMS, and WhatsApp marketing initiatives in collaboration with relevant stakeholders. Monitor competitors, market trends, consumer behavior, and emerging digital marketing opportunities to identify new growth opportunities. Ensure accurate implementation and ongoing monitoring of digital tracking tools, including GA4, Google Tag Manager, Meta Pixel, and conversion tracking. Identify and implement opportunities for A/B testing across audiences, creatives, campaigns, landing pages, and customer journeys. Monitor landing-page performance and collaborate with relevant teams to improve user experience, conversion rates, and campaign efficiency. Maintain strong coordination with internal stakeholders and external partners where required to ensure smooth campaign execution and performance.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements &amp; Qualifications Bachelor's degree in Marketing, Business Administration, Digital Marketing, or a related field. 5 8 years of professional experience in Digital Marketing, including at least 1 2 years in a senior or supervisory role. Strong hands-on experience managing paid campaigns across Meta Ads, Google Ads, TikTok Ads, Snapchat Ads, and other relevant platforms. Strong understanding of Google Analytics 4 (GA4), Google Tag Manager, Meta Pixel, conversion tracking, attribution, and digital measurement. Proven experience managing digital marketing budgets and optimizing campaigns based on performance data. Strong analytical and problem-solving skills, with the ability to interpret performance data and translate insights into actionable decisions. Good understanding of the digital marketing funnel, customer acquisition, conversion optimization, and performance marketing principles. Familiarity with SEO, email marketing, CRM, WhatsApp/SMS marketing, and marketing automation is preferred. Experience working with e-commerce businesses, retail brands, or consumer-focused businesses is highly preferred. Strong communication, project management, and stakeholder management skills. Ability to manage multiple campaigns, channels, budgets, and deadlines simultaneously in a fast-paced environment. Strong commercial mindset with a focus on measurable business results, growth, and return on marketing investment.</p>

International Telesales Agent<br><br>Role Overview<br><br>We are looking for a motivated International Telesales Agent to engage with international buyers interested in investing in premium real estate in Saudi Arabia. You will be responsible for qualifying leads, building relationships, conducting online sales meetings, and guiding customers through the buying journey until closing.<br><br>Key Responsibilities<br><br>Contact and qualify inbound and outbound leads from international markets Understand customers’ needs and recommend suitable property options Conduct professional online sales meetings with qualified prospects Build trust and maintain strong follow-up throughout the sales cycle Achieve monthly sales and activity targets Keep system records accurate and up to date Work closely with Team Leaders and Managers to maximize conversion rates<br><br>Requirements<br><br> 1–3 years of experience in telesales, inside sales, or customer-facing sales Excellent spoken and written English Strong communication, negotiation, and relationship-building skills Confident presenting and selling through online meetings Target-driven, resilient, and self-motivated Experience in international sales is a plus<br><br>Benefits<br><br>Competitive salary and attractive commission scheme Social insurance and medical coverage Comprehensive onboarding and continuous sales training Clear career path to Team Leader and Manager roles Opportunity to work with international clients on premium real estate projects<br><br>This Role Is Not For You If<br><br>You are uncomfortable speaking with customers throughout the day You don’t enjoy sales, negotiation, or closing deals You dislike following up with prospects and building long-term relationships You are not comfortable working toward ambitious sales targets You prefer routine work over a fast-paced, performance-driven environment

<p>???? <strong>WE’RE HIRING | Business Development Manager</strong></p><p><strong>TRAFFIX</strong> is growing, and we’re looking for an ambitious <strong>Business Development Manager (BDM)</strong> to join our team in <strong>New Cairo</strong>! ????</p><p>TRAFFIX is a leading <strong>Mobile Digital Out-of-Home (MDOOH)</strong> advertising company operating across Egypt. Through high-impact mobile digital billboard trucks, we transform city streets into dynamic media platforms that connect brands with audiences in real urban environments.</p><p></p><h3>What will you do?</h3><p>As a <strong>Business Development Manager</strong>, you’ll be responsible for driving revenue growth by identifying, acquiring, and developing relationships with brands, companies, advertising agencies, and media-buying agencies.</p><p>Your responsibilities will include:</p><p>• Identify and target potential brands, companies, advertising agencies, and media agencies.<br>• Build and maintain strong relationships with key decision-makers and marketing teams.<br>• Conduct outreach, client meetings, presentations, and business negotiations.<br>• Generate and close new advertising campaign opportunities for TRAFFIX.<br>• Build, manage, and continuously develop a strong B2B sales pipeline.<br>• Understand clients’ marketing objectives and propose suitable TRAFFIX campaigns and solutions.<br>• Prepare commercial proposals, negotiate terms, and close deals.<br>• Develop strategic partnerships with advertising, marketing, and media-buying agencies.<br>• Maintain long-term relationships and identify upselling, cross-selling, and renewal opportunities.<br>• Maintain accurate CRM records and provide weekly reports on pipeline, activities, opportunities, and revenue.<br>• Achieve monthly and quarterly sales and revenue targets.<br>• Identify new industries, market segments, and business opportunities for TRAFFIX.<br>• Represent TRAFFIX in client meetings, industry events, networking opportunities, and presentations.</p><p></p><h3>Who are we looking for?</h3><p>We’re looking for someone who is:</p><p>- Highly driven, ambitious, and results-oriented.<br>- Confident in dealing with senior decision-makers.<br>- Strong in sales, negotiation, and closing.<br>- Excellent in communication and relationship building.<br>- Experienced in B2B sales and business development.<br>- Comfortable with prospecting, cold outreach, meetings, and presentations.<br>- Able to build and manage a sales pipeline independently.<br>- Commercially minded and motivated by achieving targets.<br>- Comfortable working in a fast-paced startup environment.</p><p><strong>Experience in Advertising, Media, Marketing, Digital Media, Outdoor Advertising, or Agency Sales is highly preferred.</strong><br></p><h3>Location</h3><p><strong>New Cairo, Egypt</strong></p><p></p><h3>Work Structure</h3><p><strong>Hybrid</strong></p><p>• 4–5 days per week from the office<br>• Remaining working days may be performed remotely</p><p></p><h3>Compensation &amp; Incentives</h3><p><strong>Fixed monthly salary + highly attractive performance-based commission structure</strong></p><p><strong>Shared Campaigns — Per Quarter:</strong></p><ul><li><p>1st Deal: <strong>5% commission</strong></p></li><li><p>2nd Deal: <strong>7% commission</strong></p></li><li><p>3rd Deal and above: <strong>10% commission</strong></p></li></ul><p><strong>Exclusive Campaign Bonuses:</strong></p><ul><li><p>1st Deal: <strong>EGP 30,000</strong></p></li><li><p>2nd Deal: <strong>EGP 40,000</strong></p></li><li><p>3rd Deal and above: <strong>EGP 50,000</strong></p></li></ul><p><strong>Renewals:</strong> 50% of the applicable commission applies to renewed contracts.<br></p><h3>Your Mission</h3><p><strong>Find the opportunity → Build the relationship → Pitch the solution → Negotiate → Close the deal → Grow the account.</strong></p><p>If you’re a strong <strong>Business Development professional</strong> who knows how to open doors, build relationships, and close business, this is your opportunity to help shape the future of <strong>MDOOH advertising in Egypt.</strong><br></p><p>???? <strong>Send your CV and join TRAFFIX.</strong></p><p>#Hiring #TRAFFIX #BusinessDevelopment #BDM #SalesJobs #B2BSales #BusinessDevelopmentManager #SalesManager #EgyptJobs #CairoJobs #NewCairo #Advertising #MDOOH #Media #OutdoorAdvertising</p><p><strong>Requirements</strong></p><p>• Minimum 3–7 years of proven B2B sales experience.<br>• Strong track record of consistently achieving and exceeding sales targets.<br>• Experience managing high-value accounts and leading complex negotiations.<br>• Having an existing client base is highly preferred.<br>&nbsp;</p>

<p><b>SCOPE: </b>Sales person managing Leisure, Corporate or Group accounts within the Sales &amp; Marketing department and possibly working with local and international travel agents/ tour operators, conference-meeting-incentive organizers/DMC for individual and group bookings. Responsible for managing their assigned group of agencies and following up to materialize the budgeted revenues of group &amp; travel trade segments through existing clientele and key prospects. Assisting to and cooperating with the Director of Sales / Director of Sales &amp; Marketing in reaching the targeted goals as defined in the Sales &amp; Marketing Plan.</p><p><b><br></b></p><p><b>OVERALL OBJECTIVES The job of Sales Executive is executed satisfactorily when:</b></p><p>The Hotel achieves its Financial Objectives.</p><p>The Sales team that the person works with achieves their Revenue Objectives.</p><p>The person achieves their Personal Objectives.</p><p><b><br></b></p><p><b>MAIN RESPONSIBILITIES</b>&nbsp;</p><p><br></p><p>Assist the Director of Groups and Events in the Management of the Department especially in the absence of the Director of Groups and Events. Attend meetings and client events in the absence of and / or instead of the Director of Groups and Events. Direct receipt, qualification and coordination of event &amp; group requests (incl. leads, RFPs, etc.) defined by her/his direct supervisor. Handle requests according to the relevant standards within a maximum of five (business) hours of its receipt. Apply the Kempinski MICE SOP s from Group Enquiry to Contracting. Ensure the ideal and most effective utilization of the Meeting and Conference Rooms. Carry out site inspections with potential MICE clients in coordination with the Field Sales department. Realize up sell possibilities to meet and surpass Group &amp; Event budget goals. Thoroughly input, supervise and maintain the requests in the Opera S&amp;C System according to the data input standards. Create activities to ensure ongoing maintenance of bookings. Generate proper proposals and contracts. Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues. Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Groups &amp; Events Coordinator). Ensure a proper handover of the converted business to the Event Manager / Groups &amp; Events Coordinator with all relevant information forwarded. Introduce the Event Manager / Groups &amp; Events Coordinator to the client. Conduct Exit Interviews with important customer after their event asking for future business. Cross-sell to other hotels within the Kempinski Group (and GHA). Regular competition checks. Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue. Properly maintain LOS/CAN and UNC business. Further administrative tasks and other possible assigned duties. Perform any other duties as assigned to them by management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree or Hotel Apprenticeship.</li><li>Minimum one (1) year experience in a Sales position, preferably in a 5 star hotel.</li><li>Ability to work and communicate in a multinational environment: Local language excellent oral and written skills (as applicable) English excellent oral and written skills</li><li>Additional language - beneficial</li></ul>

<p>·&nbsp;&nbsp; Provide daily technical support through phone, email, remote assistance, and on-site visits.</p><p>·&nbsp;&nbsp; Diagnose and resolve hardware, software, Windows, printer, peripheral, and network issues.</p><p>·&nbsp;&nbsp; Prioritize support tickets, production-line checks, and urgent requests to reduce operational downtime.</p><p>·&nbsp;&nbsp; Install and configure desktops, laptops, printers, peripherals, and approved business applications.</p><p>·&nbsp;&nbsp; Configure access to network shared folders according to approved authorization procedures.</p><p>·&nbsp;&nbsp; Escalate complex incidents to the IT Manager or relevant service provider.</p><p>·&nbsp;&nbsp; Maintain accurate incident records, actions taken, and final resolutions.</p><p>·&nbsp;&nbsp; Support meeting rooms, presentation equipment, and video-conferencing devices.<br>·&nbsp;&nbsp; Conduct daily physical checks in server rooms at Factories</p><p>·&nbsp;&nbsp; Check cooling performance, visible server and storage status indicators, and backup internet equipment.</p><p>·&nbsp;&nbsp; Report alarms, abnormal indicators, cooling issues, or connectivity failures immediately.</p><p>·&nbsp;&nbsp; Assist with basic network switch, patch panel, cabling, and connectivity checks.</p><p>·&nbsp;&nbsp; Install, configure, and maintain wireless access points.</p><p>·&nbsp;&nbsp; Support approved emergency Wi-Fi or 4G connectivity during machine-network incidents.<br>·&nbsp;&nbsp; Record hardware specifications, serial numbers, assigned users, locations, and asset status.</p><p>·&nbsp;&nbsp; Prepare and distribute laptops, desktops, monitors, phones, and peripherals, and collect signed handover forms.</p><p>·&nbsp;&nbsp; Update asset records after each assignment, transfer, return, repair, or replacement.</p><p>·&nbsp;&nbsp; Complete employee IT offboarding clearances and verify returned equipment against asset records.</p><p>·&nbsp;&nbsp; Report missing, damaged, or incomplete equipment to the IT Manager.</p><p>·&nbsp;&nbsp; Maintain organized storage for available, faulty, repaired, and retired equipment.</p><p>·&nbsp;&nbsp; Participate in periodic physical inventory checks and asset reconciliation.</p><p>·&nbsp;&nbsp; Support CCTV camera positioning and operational checks and coordinate faults with approved vendors.</p><p>·&nbsp;&nbsp; Maintain basic records of camera locations, equipment, and reported faults.</p><p>·&nbsp;&nbsp; Follow company procedures for CCTV footage requests.</p><p>·&nbsp;&nbsp; Do not extract or release footage without a documented management request and IT Manager approval.</p><p>·&nbsp;&nbsp; Maintain confidentiality during CCTV support and footage handling.</p><p><strong>Requirements</strong></p><p>. Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.</p><p>·&nbsp;&nbsp; 2 to 4 years of practical experience in IT helpdesk, desktop support, or technical support.</p><p>·&nbsp;&nbsp; Experience in manufacturing, industrial, warehouse, or multi-site environments is preferred.</p><p>·&nbsp;&nbsp; Experience supporting on-site users, infrastructure contractors, and physical IT assets is an advantage.<br>·&nbsp;&nbsp; Understanding of IP addressing, local and wide-area networks, DNS, and DHCP.</p><p>·&nbsp;&nbsp; Practical experience troubleshooting desktops, laptops, printers, and peripherals.</p><p>·&nbsp;&nbsp; Basic knowledge of network switches, patch panels, structured cabling, network-point testing, and RJ45 termination.</p><p>·&nbsp;&nbsp; Experience configuring and troubleshooting wireless access points.</p><p>·&nbsp;&nbsp; Familiarity with shared-folder permissions and approved access procedures.</p><p>·&nbsp;&nbsp; Familiarity with biometric attendance devices and CCTV infrastructure.</p><p>·&nbsp;&nbsp; Basic understanding of server room environmental checks and backup connectivity tools such as 4G routers and adapters.</p><p>·&nbsp;&nbsp; Ability to maintain accurate assets, repair, network, and operational records.</p><p>. preferred certificates <strong>CompTIA A+ ,CompTIA Network+ or Cisco CCNA , Microsoft Certified: Endpoint Administrator Associate , ITIL Foundation</strong></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>2.1 Protect and ensure proper use of supplies in the housing area under his/her responsibility.<br> 2.2 Provide accommodation for employees entitled to housing and ensure that no other person except for those granted such entitlement stay in the housing.<br> 2.3 Provide supplies to employees entitled to housing and charge responsibility of these supplies.<br> 2.4 Ensure the cleaning of the housing.<br> 2.5 Protect the housing against fires and ensure full safety.<br> 2.6 Prevent individuals staying at the housing from harming the environment and causing any inconvenience.<br> 2.7 Immediately identify any needs and breakdowns in the housing and report them to his/her manager.<br> 2.8 Keep lists of persons staying at the housing, plan their accommodation and ensure that the housing is used in the most efficient manner possible.<br> 2.9 Report any personnel that violate the housing rules to his/her manager.<br> 2.10 Report daily to his/her manager.<br> 2.11 Take delivery of supplies handed over to employees that are leaving and ensure that they sign the exit document.<br> 2.12 As an employee, set an example to other employees with his/her behaviour, conduct and appearance.<br> 2.13 Prepare the rooms in the housing area beforehand.<br> 2.14 Change the dirty pillow covers and bed sheets of employees on the days determined by the hotel management.<br> 2.15 Ensure that foreign persons and relatives of employees are not allowed to stay in the housing without the management’s approval.<br> 2.16 Ensure security and peace in the housing.<br> 2.17 Carry the full set of spare keys for the rooms.<br> 2.18 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <ul> <li>Education: At least a primary school diploma.</li> <li>Experience: At least 2 years of experience in the related field.</li> <li>Foreign language: Knowledge of Turkish and Arabic to communicate effectively with employees.</li> <li>Courses and training: Sufficient theoretical and practical background. Prior attendance in courses and seminars in the field.</li> <li>Computer literacy: Not required.</li> <li>Skills: Expected to possess detailed and comprehensive knowledge of systems/legislation in the related field and offer consulting to other employees when needed.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

International Telesales Agent<br><br>Role Overview<br><br>We are looking for a motivated International Telesales Agent to engage with international buyers interested in investing in premium real estate in Saudi Arabia. You will be responsible for qualifying leads, building relationships, conducting online sales meetings, and guiding customers through the buying journey until closing.<br><br>Key Responsibilities<br><br>Contact and qualify inbound and outbound leads from international markets Understand customers’ needs and recommend suitable property options Conduct professional online sales meetings with qualified prospects Build trust and maintain strong follow-up throughout the sales cycle Achieve monthly sales and activity targets Keep system records accurate and up to date Work closely with Team Leaders and Managers to maximize conversion rates<br><br>Requirements<br><br> 1–3 years of experience in telesales, inside sales, or customer-facing sales Excellent spoken and written English Strong communication, negotiation, and relationship-building skills Confident presenting and selling through online meetings Target-driven, resilient, and self-motivated Experience in international sales is a plus<br><br>Benefits<br><br>Competitive salary and attractive commission scheme Social insurance and medical coverage Comprehensive onboarding and continuous sales training Clear career path to Team Leader and Manager roles Opportunity to work with international clients on premium real estate projects<br><br>This Role Is Not For You If<br><br>You are uncomfortable speaking with customers throughout the day You don’t enjoy sales, negotiation, or closing deals You dislike following up with prospects and building long-term relationships You are not comfortable working toward ambitious sales targets You prefer routine work over a fast-paced, performance-driven environment

<p><strong>Are you a visionary leader ready to elevate a casual dining experience in the vibrant heart of Cairo?</strong> We are searching for an exceptional <strong>Area Manager</strong> who possesses a passion for hospitality, a knack for operational excellence, and a proven track record of driving success. This is a unique opportunity to lead a dynamic team, shape unforgettable dining experiences, and significantly impact our brand's growth in a bustling, on-site environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Strategic Operational Leadership:</strong> Oversee all facets of restaurant operations, ensuring seamless service delivery and adherence to the highest quality standards across multiple units.</p></li><li><p><strong>Financial Acumen:</strong> Take full ownership of the P&amp;L, implementing robust strategies for sales growth and meticulous cost control to maximize profitability.</p></li><li><p><strong>Team Empowerment:</strong> Recruit, train, mentor, and inspire a high-performing team, fostering a positive and productive work environment where every team member can thrive.</p></li><li><p><strong>Guest Experience Champion:</strong> Ensure every guest receives an exceptional dining experience, consistently exceeding expectations and building lasting loyalty.</p></li><li><p><strong>Innovation &amp; Efficiency:</strong> Continuously seek opportunities to enhance operational efficiency, implement best practices, and introduce innovative ideas to elevate our offerings.</p></li><li><p><strong>Compliance &amp; Safety:</strong> Uphold all health, safety, and hygiene regulations, ensuring a safe and compliant environment for both staff and guests.</p></li></ul><p><strong>Growth Opportunities:</strong></p><p>This role offers a significant platform for a seasoned professional to make a tangible impact, with potential for advancement into senior leadership positions within our expanding hospitality portfolio. You'll have the autonomy to implement your vision and drive initiatives that directly contribute to the company's success and your professional development.</p><p><strong>Team &amp; Culture:</strong></p><p>Join a passionate and dedicated team committed to excellence and innovation in the hospitality sector. We foster a supportive, collaborative, and fast-paced culture where creativity is encouraged, and hard work is recognized and rewarded. You'll be part of a team that celebrates success and learns together.</p><p><strong>Impact:</strong></p><p>As our Restaurant Manager, you will be instrumental in shaping the reputation and success of our casual dining establishment in Cairo. Your leadership will directly influence customer satisfaction, financial performance, and the overall morale and development of our team, leaving a lasting mark on our brand's legacy.</p><p><strong>Requirements</strong></p><ul><li><p><strong>A Minimum of 10-15 years of progressive experience</strong> in Restaurant Management, specifically within casual dining and multi-unit operations, demonstrating a clear trajectory of increasing responsibility.</p></li><li><p><strong>Exceptional proficiency in Multi-Unit Operations</strong> and a deep understanding of the intricacies involved in managing diverse restaurant environments.</p></li><li><p><strong>Mastery of P&amp;L Management</strong>, with a proven history of driving sales growth and implementing effective cost control measures.</p></li><li><p><strong>Demonstrated expertise in Team Leadership</strong>, including successful workforce planning, staff training, and fostering a high-performance culture.</p></li><li><p><strong>Strong command of Hospitality Management principles</strong>, committed to delivering unparalleled customer service excellence.</p></li><li><p><strong>Advanced analytical skills</strong> and proficiency with tools like <strong>Microsoft Excel</strong> for reporting, forecasting, and strategic decision-making.</p></li><li><p><strong>A strategic mindset</strong> with the ability to develop and execute innovative strategies for menu development, inventory management, and operational efficiency.</p></li><li><p><strong>Unwavering commitment to quality, consistency, and guest satisfaction</strong>, with a proactive approach to problem-solving.</p></li><li><p><strong>Career Level: Manager</strong> – ready to take on significant responsibility and lead with authority and vision.</p></li></ul><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a manager on duty, you’re not just overseeing hotel operations in the absence of the general manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Manage daily hotel operations:</strong> Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance</li> <li><strong>Delight our guests:</strong> Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner</li> <li><strong>Assist across departments:</strong> Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods</li> <li><strong>Monitor the property:</strong> Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly</li> <li><strong>Facilitate team knowledge:</strong> Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions</li> <li><strong>Track and improve performance:</strong> Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed</li> <li><strong>Inspire and develop the team:</strong> Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous duty manager or supervisory experience in a luxury/five-star hotel.</li> <li>Hospitality or hotel management qualification preferred.</li> <li>Strong leadership, communication, and problem-solving skills.</li> <li>Proven ability to deliver exceptional guest service and handle VIPs and complaints professionally.</li> <li>Excellent knowledge of hotel operations.</li> <li>Ability to work effectively under pressure and across flexible shifts.</li> <li>High level of professionalism, discretion, and attention to detail.</li> <li>Fluent English; additional languages desirable.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p>Are you a seasoned sales professional ready to lead and inspire? We are seeking an exceptional <strong>Sales Manager</strong> to drive our success in Qalubia, Egypt! This is a thrilling opportunity to take the reins of a dynamic sales team, exceed targets, and make a significant impact on our growth.</p><p><strong>Overview:</strong> As our Sales Manager, you will be at the forefront of our sales operations, responsible for developing and executing strategies that elevate our market presence and achieve ambitious sales goals. You will cultivate a high-performance culture, mentoring your team to reach their full potential while directly contributing to our overall business objectives.</p><p></p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Strategize &amp; Execute:</strong> Develop and implement comprehensive sales strategies to expand our customer base and ensure strong market penetration in Qalubia.</p></li><li><p><strong>Target Achievement:</strong> Consistently meet and exceed individual and team <strong>Sales Targets</strong>, driving revenue growth and profitability.</p></li><li><p><strong>Team Leadership:</strong> Recruit, train, and manage a high-performing sales team, fostering an environment of continuous improvement and success.</p></li><li><p><strong>Performance Management:</strong> Monitor sales performance, analyze data, and provide regular feedback and coaching to enhance team productivity.</p></li><li><p><strong>Client Engagement:</strong> Build and maintain robust relationships with key clients, understanding their needs and ensuring exceptional service.</p></li><li><p><strong>Market Insight:</strong> Conduct thorough market analysis to identify new opportunities and stay ahead of competitive trends.</p></li><li><p><strong>Reporting:</strong> Prepare accurate sales forecasts and detailed reports on sales activities and outcomes.</p></li></ul><p></p><p><strong>Skills &amp; Technologies:</strong> This role demands a mastery of <strong>Sales Skills</strong>, including negotiation, client relationship management, and strategic planning. Experience with CRM software and a data-driven approach to sales are highly valued.</p><p><strong>Growth Opportunities:</strong> This position offers unparalleled growth for a driven individual. You'll have the chance to shape sales strategies, expand your leadership capabilities, and contribute significantly to the company's expansion, paving the way for advanced career paths within our organization.</p><p><strong>Team &amp; Culture:</strong> Join a supportive and results-oriented team where collaboration and innovation are celebrated. We pride ourselves on a culture of excellence, empowering our employees to achieve greatness and fostering a positive and engaging work environment.</p><p><strong>Impact:</strong> Your leadership will directly influence our market share and profitability in Qalubia. You will play a pivotal role in driving our brand forward, securing new business, and ensuring our continued success in the competitive retail landscape.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> A minimum of <strong>5 years of progressive experience in Sales</strong>, with a proven track record of success in achieving and exceeding <strong>Sales Targets</strong>, ideally within a retail or similar dynamic environment.</p></li><li><p><strong>Career Level:</strong> This exciting opportunity is tailored for a seasoned <strong>Manager</strong> ready to take on significant responsibility and lead a high-performing team.</p></li><li><p><strong>Essential Skills:</strong></p><ul><li><p>Exceptional proficiency in <strong>Sales Skills</strong>, including strong negotiation, persuasion, and closing abilities.</p></li><li><p>Demonstrated success in achieving and surpassing <strong>Sales Target Achievement</strong>.</p></li><li><p>Proven ability to effectively manage and motivate a sales team.</p></li><li><p>Strong capabilities in <strong>Client Relationship Management</strong> and business development.</p></li><li><p>Excellent communication, interpersonal, and presentation skills.</p></li><li><p>Strategic thinking with the ability to analyze market trends and develop effective sales plans.</p></li><li><p>Proficiency in using CRM software and sales analytics tools.</p></li><li><p>A proactive, results-oriented mindset with a passion for driving sales success.</p></li><li><p><strong>Home appliances, Cookware or Manufacturing industries are preferable </strong></p></li></ul></li></ul><p></p>