Operation Manager Jobs in Egypt

<p>Who we re looking for</p><p>Do you have a proven track record of delivering exceptional client experience and service, creating efficient buying processes for clients, and establishing rhythm and rigour around account management disciplines? We re looking for a Manager to focus on delivering account management excellence as part of our relationship management capability. The role supports a portfolio of clients and delivers a defined catalogue of account management services that promote excellent service for both internal and external clients. Key activities include:</p><ul><li>Establishing account team meetings</li><li>Pipeline reviews</li><li>Opportunity management in Salesforce</li><li>Input into key processes around reporting and service agreements</li></ul><p>You will work directly with clients predominantly in the procurement space delivering meaningful interactions that create a positive and consistent client experience.</p><p>About the Account Management Role</p><p>This Manager-level role focuses on delivering best-in-class account management across a portfolio of clients, providing a defined suite of services. The Account Management team supports the firm s Priority Client Programme , and this role is part of a wider community dedicated to those priority clients. Depending on the client profile, the role may work alongside a Senior Manager , with both contributing to:</p><ul><li>Account management best practice across the full sales cycle</li><li>A consistently high-quality client experience</li><li>Strong collaboration across teams</li><li>Incremental growth for the firm</li></ul><p>You will be part of a team of account management specialists, where sharing best practices, success principles, and client management expertise is critical to evolving the service we provide. The role also leverages firmwide insight and trends to support sales performance across the priority client portfolio.</p><p>Your Responsibilities</p><p>As part of the Account Management team, you will be responsible for:</p><ul><li>Creating an account cadence , ensuring firmwide account teams are aligned on client priorities and strategy</li><li>Bringing discipline, structure, and support to account teams through management information, market insight, knowledge sharing, and meeting preparation</li><li>Supporting internal networks (e.g. Commercial Excellence, Risk, Finance) to build a suite of expertise across the client portfolio and drive efficiencies in responding to client requests</li><li>Owning the delivery of timely client reporting , including regulatory reporting, working with Integrated Services to ensure accuracy and consistency</li><li>Supporting the creation of value reports and other client-facing collateral</li><li>Acting as a subject matter expert on account excellence technology ( e.g. Salesforce), ensuring it enhances client service</li><li>Ensuring data hygiene and accuracy across Salesforce client records, including sales pipeline information, to enable collaboration and a single view of client activity</li><li>Tracking client stakeholder changes using tools such as LinkedIn and maintaining governance across Salesforce contact records and client outreach cadence</li><li>Driving client feedback volumes , creating feedback loops back into account teams and embedding client insight into all activity</li></ul><p>Skills and Experience Required</p><ul><li>Excellent communication skills with strong gravitas when engaging senior stakeholders (clients and internal leaders)</li><li>Expert understanding of best practice account management , with the ability to implement strategic and tactical initiatives</li><li>Creative communicator, able to articulate key business messages to diverse audiences</li><li>Proven track record in customer service, account management, and sales within a highly competitive B2B environment</li><li>Proactive self-starter, able to manage a personal portfolio while working effectively within a team</li><li>Highly collaborative, contributing actively to the wider Account Management capability</li><li>Understanding of sales methodologies and their application to building meaningful client relationships</li><li>Strong attention to detail, ensuring accuracy in client-facing materials and reports</li><li>Solid understanding of CRM platforms ; Salesforce knowledge is an advantage</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent communication skills with strong gravitas when engaging senior stakeholders (clients and internal leaders)</li><li>Expert understanding of best practice account management , with the ability to implement strategic and tactical initiatives</li><li>Creative communicator, able to articulate key business messages to diverse audiences</li><li>Proven track record in customer service, account management, and sales within a highly competitive B2B environment</li><li>Proactive self-starter, able to manage a personal portfolio while working effectively within a team</li><li>Highly collaborative, contributing actively to the wider Account Management capability</li><li>Understanding of sales methodologies and their application to building meaningful client relationships</li><li>Strong attention to detail, ensuring accuracy in client-facing materials and reports</li><li>Solid understanding of CRM platforms ; Salesforce knowledge is an advantage</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span><span><span><span>Position:</span><span> <span>Patient Care Lead&nbsp;&nbsp;</span></span></span></span></span></span></span></p><br> <p><span><span><span><span>Position Purpose</span><br>The Patient Care Lead plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.<br>The Patient Care Lead serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the Patient Care Lead brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient’s experience convenient and compliant.<br>At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.</span></span></span></p><br> <p><span><span>Duties and Responsibilities</span></span></p><br> <p><span><span>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.<br>• Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.<br>• Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.<br>• Maintain accurate, complete patient files, prepared for timely submission in line with project standards.<br>• Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.<br>• Ensure patients receive their medications efficiently and without delay.<br>• Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.<br>• Maintain and update electronic records related to patient data and quality assurance.<br>• Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.<br>• Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).<br>• Perform administrative duties related to program operations and general office support.<br>• Utilize Axios’ Patient Management System (PMS) exclusively for all program activities.<br>• Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.<br>• Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.<br>• Promote awareness of escalation protocols for any deviations or non-compliance issues.<br>• Support governance and operational monitoring activities across all Axios programs.<br>• Provide guidance, training, and ongoing support to subordinates and newly onboarded team members to ensure smooth integration and performance.<br>• Liaise with external stakeholders to ensure clear, effective, and professional communication.<br>• Ensure the satisfaction of all involved external stakeholders by providing high quality service<br>• Collaborate with various internal divisions to ensure alignment.<br>• Ensure proper utilization of all provided digital platforms for both internal and external usage.<br>• Oversee the day-to-day operations to ensure timely, accurate processing of patient applications and support requests.<br>• Ensure the team provides compassionate and effective support to patients, addressing their needs, and resolving issues promptly.<br>• Conduct regular team meetings to review progress, address challenges, and drive improvements.<br>• Conduct field visits to meet with healthcare providers, and other stakeholders.<br>• Conduct quality assurance and monitoring procedures for Patient Safety data reporting.<br>• Perform additional duties as assigned by your line manager.</span></span></p><br> <p><span><span><span>Relationships</span><br>• Work closely with the Line Manager and program team members.<br>• Work with the related divisions of Axios.<br>• Maintain ongoing and frequent communication with Axios staff.<br>• External Partners.</span></span><br></p><br> <p><span><span>Benefits of working with Axios include</span>:</span><br></p><br> <ul> <li><span>Paying fair market value</span></li> <li><span>Annual performance-based bonus (based on role, levels, and contract)</span></li> <li><span>Premium Private health insurance</span></li> <li><span>Career progression aligned with a competency framework. Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients' lives.</span></li> <li><span>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.</span></li> </ul> <p><span>Competencies</span><br>• Application of job knowledge.<br>• Concern for order and quality.<br>• Adaptability and flexibility.<br>• Dependability.<br>• Teamwork.</p><br> <p><span>Educational Background and Experience</span><br>• A degree in a Scientific or healthcare-related field is preferred<br>• Hands-on experience in a healthcare or scientific field or NGO is ideal<br>• Experience in data monitoring and management is an advantage.<br>• Experience coordinating and handling logistics/supply chain is a plus<br>• Experience in customer service management</p><br> <p><span>Job Circumstances</span><br>• The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.<br>• Flexibility in ability to travel as well as working hours is essential.</p><br> </div>

<p>Ensure and provide flawless, upscale, professional and high class guest service experiences</p><p>Analyse guest feedback and provide strategic direction to continuously improve overall rating</p><p>Create a communication bridge between guests and operational departments.</p><p>Shed light for all operational departments through the eyes of guests and deal closely with every request, problem and needs of the guests. Find solutions by keeping guest satisfaction at the fore.</p><p>Approve the Through Our Guests Eyes report prepared according to requests, needs and demands placed by guests throughout the day.</p><p>Ensure that the rooms are checked and organise the complimentary services before VIP guests enter the facility. Ensure that VIP guests are greeted in the reception. Inform the General Manager, Hotel Manager and other departments of VIP guests.</p><p>Ensure that a Welcome Letter is written and sent to guests staying at the hotel.</p><p>Ensure that reservations for the A la Carte restaurants in the hotel are scheduled in an orderly manner.</p><p>Identify the training needs of employees, prepare an annual training plan and deliver the necessary trainings. Submit the training participation records to the Human Resources Department.</p><p>Conduct an internal communication meeting with the department at least twice every month and record the items discussed.</p><p>Responsible for procuring and protecting the supplies required to manage the office.</p><p>Identify any physical conditions in the facilities that lessen guest satisfaction and ensure that the investments to be made aim at achieving guest satisfaction.</p><p>Identify the personal expectations and tendencies of guests and work on future concepts accordingly.</p><p>Evaluate the results of the Guest Satisfaction Questionnaire and prepare a report containing statistics, graphs and comments. Provide guidance to the Sales and Marketing Department through the statistical data gathered from guests.</p><p>Inform the General Manager about any diseases and health problems of guests.</p><p>Prepare the Monthly Timecard Report for Guest Relations employees and submit the report to the Personnel Department.</p><p>Prepare the weekly work schedules for Guest Relations employees.</p><p>Adopt the principle of 100% guest satisfaction and ensure that all employees adopt and work towards this principle.</p><p>Take part in the Emergency Response Teams and manage and deploy his/her own team.</p><p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for savingenergy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><p>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</p><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><p>Carry out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least a Bachelor`s Degree.</li><li>At least 7 years of experience in the industry following theoretical education.</li><li>Excellent level of English to communicate with guests and employees.</li><li>Prior attendance in seminars and trainings in the related field.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Has excellent command of guest profiles.</li><li>Trains his/her team and instructs them on how to address guests.</li><li>Knows, applies and ensures application of all services and product ranges in the related field.</li><li>Has knowledge of other departments and processes that it affects.</li><li>Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field.</li><li>Expected to integrate and coordinate the operations that concern an important unit in the facility.</li></ul>

<p>Ensure and provide flawless, upscale, professional and high class guest service experiences</p><p>Analyse guest feedback and provide strategic direction to continuously improve overall rating</p><p>Create a communication bridge between guests and operational departments.</p><p>Shed light for all operational departments through the eyes of guests and deal closely with every request, problem and needs of the guests. Find solutions by keeping guest satisfaction at the fore.</p><p>Approve the Through Our Guests Eyes report prepared according to requests, needs and demands placed by guests throughout the day.</p><p>Ensure that the rooms are checked and organise the complimentary services before VIP guests enter the facility. Ensure that VIP guests are greeted in the reception. Inform the General Manager, Hotel Manager and other departments of VIP guests.</p><p>Ensure that a Welcome Letter is written and sent to guests staying at the hotel.</p><p>Ensure that reservations for the A la Carte restaurants in the hotel are scheduled in an orderly manner.</p><p>Identify the training needs of employees, prepare an annual training plan and deliver the necessary trainings. Submit the training participation records to the Human Resources Department.</p><p>Conduct an internal communication meeting with the department at least twice every month and record the items discussed.</p><p>Responsible for procuring and protecting the supplies required to manage the office.</p><p>Identify any physical conditions in the facilities that lessen guest satisfaction and ensure that the investments to be made aim at achieving guest satisfaction.</p><p>Identify the personal expectations and tendencies of guests and work on future concepts accordingly.</p><p>Evaluate the results of the Guest Satisfaction Questionnaire and prepare a report containing statistics, graphs and comments. Provide guidance to the Sales and Marketing Department through the statistical data gathered from guests.</p><p>Inform the General Manager about any diseases and health problems of guests.</p><p>Prepare the Monthly Timecard Report for Guest Relations employees and submit the report to the Personnel Department.</p><p>Prepare the weekly work schedules for Guest Relations employees.</p><p>Adopt the principle of 100% guest satisfaction and ensure that all employees adopt and work towards this principle.</p><p>Take part in the Emergency Response Teams and manage and deploy his/her own team.</p><p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for savingenergy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><p>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</p><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><p>Carry out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least a Bachelor`s Degree.</li><li>At least 7 years of experience in the industry following theoretical education.</li><li>Excellent level of English to communicate with guests and employees.</li><li>Prior attendance in seminars and trainings in the related field.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Has excellent command of guest profiles.</li><li>Trains his/her team and instructs them on how to address guests.</li><li>Knows, applies and ensures application of all services and product ranges in the related field.</li><li>Has knowledge of other departments and processes that it affects.</li><li>Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field.</li><li>Expected to integrate and coordinate the operations that concern an important unit in the facility.</li></ul>

We are hiring a PMO Project Manager & Business Analyst to support project planning, execution, reporting, and governance across complex cross-functional initiatives. The role will maintain accurate project data, support resource allocation and bandwidth tracking, and provide leadership with clear visibility into project timelines and critical decisions. You will guide project teams through end-to-end processes, support communication and decision-making, and use data to improve project execution. The position requires strong agility, stakeholder management, and the ability to operate effectively in a fast-changing environment.<br>NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.<br>Key Responsibilities Maintain project databases and ensure accurate, timely updates for weekly and bi-weekly PMO reporting. Support project managers with project planning, scoping, execution, and timeline management. Prepare leadership communications, decision papers, and project status updates. Guide project teams through end-to-end project management and governance processes. Track resource allocation, team bandwidth, and project capacity across multiple initiatives. Support annual project intake, review, prioritization, and consolidation activities. Build and maintain project reporting views and dashboards using relevant data and reporting tools. Collaborate with cross-functional stakeholders to drive alignment, resolve challenges, and support effective project delivery.<br>Requirements Bachelor's degree in a relevant field.4+ years of experience in project management, project control, PMO, business analysis, or related roles. Demonstrated experience managing or supporting large, cross-functional projects and initiatives. Strong stakeholder management skills with the ability to communicate effectively with multiple organizational levels. Experience using data and performance metrics to identify opportunities and drive improvements. Strong ability to work independently, manage multiple priorities, and operate effectively in an agile and ambiguous environment. Experience with Tableau and SQL is preferred.

<p>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.</p><p>Could you be the full-timeOPC Wayside Manager in Cairo we re looking for?</p><p>Your future role</p><p>Take on a new challenge and apply your construction management expertise in a cutting-edge field. You ll work alongside collaborative and detail-oriented teammates. You'll play a key role in ensuring the seamless execution of line segment construction activities, contributing to the successful delivery of our projects. Day-to-day, you ll work closely with teams across the business (such as civil partners, internal subsystems, and Alstom construction managers), coordinate priorities, and ensure compliance with EHS guidelines, and much more. You ll specifically take care of managing weekly coordination meetings and ensuring timely issuance of PTWs (Permit to Work), but also oversee the resolution of interface issues and the closure of snags in alignment with project timelines.</p><p>We ll look to you for:</p><ul><li>Coordinating weekly meetings with subsystems to assign PTW priorities for line segments.</li><li>Issuing PTWs on time to prevent delays.</li><li>Engaging with civil partners to agree on remaining works related to line segments.</li><li>Ensuring shared working areas are managed without disruption to Alstom activities.</li><li>Managing the milestones related to line segments.</li><li>Overseeing and coordinating line segment gauge tests with the Alstom team.</li><li>Managing civil partners for beam rectification works and organizing weekly KPI meetings.</li><li>Mobilizing execution teams and aligning with Alstom construction managers.</li><li>Coordinating with civil partners and internal subsystems to resolve interface issues and unblock line segments.</li><li>Anticipating and addressing issues and concerns proactively.</li><li>Ensuring timely signature of checklists with civil partners and subsystems.</li><li>Managing and closing all snags in checklists within agreed timelines.</li><li>Following up with civil partners on open points and blocking issues in checklists.</li><li>Implementing and adhering to EHS guidelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>All about you</p><p>We value passion and attitude over experience. That s why we don t expect you to have every single skill. Instead, we ve listed some that we think will help you succeed and grow in this role:</p><ul><li>Engineering degree.</li><li>10-15 years of experience as a construction manager.</li><li>Knowledge of rail installation processes.</li><li>Strong coordination and stakeholder management skills.</li><li>Proven ability to manage complex projects with multiple interfaces.</li><li>Commitment to safety and EHS guidelines.</li><li>Excellent problem-solving and communication skills.</li></ul><p>Things you ll enjoy</p><p>Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You ll also:</p><ul><li>Enjoy stability, challenges, and a long-term career free from boring daily routines.</li><li>Work with new security standards for rail signalling.</li><li>Collaborate with transverse teams and helpful colleagues.</li><li>Contribute to innovative projects.</li><li>Utilise our dynamic and inclusive working environment.</li><li>Steer your career in whatever direction you choose across functions and countries.</li><li>Benefit from our investment in your development, through award-winning learning.</li><li>Progress towards leadership roles or specialized expertise in construction management.</li></ul><p>You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you!</p><p>Important to note</p><p>As a global business, we re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We re committed to creating an inclusive workplace for everyone. You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you!</p><p>Important to note</p><p>As a global business, we re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We re committed to creating an inclusive workplace for everyone. Job Segment: Manager, Management</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growth marketing agency that helps ambitious consumer brands scale through performance marketing, paid media, creative strategy, lifecycle marketing, SEO/AEO, analytics, and affiliate marketing. By combining strategic thinking, execution excellence, and data-driven decision-making, the agency delivers measurable business outcomes while continuously improving internal operations through AI-powered workflows and automation.</p><br>Role Overview<p>The <strong>Operations Manager (AI &amp; Growth Operations)</strong> will be responsible for leading cross-functional operational initiatives, improving internal workflows, and implementing AI-powered systems that enhance organizational efficiency. The <strong>Operations Manager</strong> will partner with leadership, marketing, operations, and technical teams to manage projects, optimize processes, implement automation, and ensure strategic initiatives move from planning to execution. This role is ideal for someone who thrives in fast-paced environments, enjoys solving operational challenges, and is passionate about leveraging AI and technology to build scalable systems.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesOperations &amp; Project Management<ul><li><p>Lead cross-functional operational projects across the organization.</p><br></li><li><p>Coordinate project timelines, priorities, owners, and deliverables.</p><br></li><li><p>Track project progress, identify blockers, and proactively resolve issues.</p><br></li><li><p>Hold teams accountable for deadlines, milestones, and project commitments.</p><br></li><li><p>Maintain visibility into strategic initiatives through documentation and reporting.</p><br></li></ul>Workflow Optimization &amp; Process Improvement<ul><li><p>Analyze existing workflows to identify inefficiencies and opportunities for improvement.</p><br></li><li><p>Partner with marketing and operational leaders to streamline business processes.</p><br></li><li><p>Develop and maintain SOPs, documentation, and scalable operational procedures.</p><br></li><li><p>Improve internal systems that support organizational growth.</p><br></li><li><p>Introduce structure while maintaining operational agility.</p><br></li></ul>AI Implementation &amp; Automation<ul><li><p>Support the implementation of AI-powered workflows across the organization.</p><br></li><li><p>Identify opportunities where AI and automation improve productivity, reporting, and execution.</p><br></li><li><p>Collaborate with technical teams to translate business requirements into AI-enabled solutions.</p><br></li><li><p>Implement automations, dashboards, reporting systems, and operational tools.</p><br></li><li><p>Stay informed on emerging AI technologies and recommend innovative solutions.</p><br></li></ul>Project Management Systems &amp; Reporting<ul><li><p>Manage and optimize project management platforms such as ClickUp.</p><br></li><li><p>Improve project planning, prioritization, assignment, and tracking processes.</p><br></li><li><p>Build operational reporting dashboards and performance metrics.</p><br></li><li><p>Ensure project information remains accurate and teams follow established workflows.</p><br></li></ul>Cross-Functional Collaboration<ul><li><p>Serve as the operational bridge between marketing, leadership, operations, and technical teams.</p><br></li><li><p>Improve communication, coordination, and execution across departments.</p><br></li><li><p>Translate business challenges into actionable operational solutions.</p><br></li><li><p>Align teams around organizational priorities and strategic initiatives.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>4–8 years</strong> of experience in operations, consulting, project management, agency operations, or a related field.</p><br></li><li><p>Experience leading cross-functional projects and operational initiatives.</p><br></li><li><p>Experience improving business processes and organizational workflows.</p><br></li><li><p>Experience working in fast-paced environments with multiple priorities.</p><br></li><li><p>Marketing agency, growth marketing, or digital marketing experience is strongly preferred.</p><br></li></ul>Skills<ul><li><p>Strong project management and operational leadership skills.</p><br></li><li><p>Experience implementing workflows, automation, dashboards, and operational systems.</p><br></li><li><p>Strong analytical, problem-solving, and organizational abilities.</p><br></li><li><p>Ability to collaborate effectively with technical teams and developers.</p><br></li><li><p>Excellent written and verbal communication skills.</p><br></li><li><p>Ability to organize complex information and communicate clearly with stakeholders at all levels.</p><br></li><li><p>Strong ownership mentality with exceptional follow-through.</p><br></li><li><p>Experience using <strong>ClickUp, Asana, </strong><strong>Monday.com</strong><strong>, ChatGPT, Claude, Gemini, and other AI-powered productivity and automation tools.</strong></p><br></li></ul>What Success Looks Like<ul><li><p>Cross-functional projects are consistently delivered on time with clear ownership and accountability.</p><br></li><li><p>Operational workflows become more efficient, organized, and scalable.</p><br></li><li><p>AI-powered tools and automations successfully reduce manual work and improve productivity.</p><br></li><li><p>Teams have greater visibility into priorities, deadlines, and project progress.</p><br></li><li><p>Project management systems are optimized and consistently adopted across the organization.</p><br></li><li><p>Operational processes are documented, repeatable, and continuously improved.</p><br></li><li><p>Leadership receives accurate reporting and operational insights that support strategic decision-making.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to help shape the future of a modern, AI-enabled growth marketing agency. As the <strong>Operations Manager (AI &amp; Growth Operations)</strong>, you'll build scalable systems, optimize cross-functional operations, and implement AI-powered workflows that improve how teams collaborate and execute. You'll work across marketing, operations, and technology while making a lasting impact on the organization's growth and operational excellence.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Would you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon’s sustainability goals?<br>Equal parts advisor and operating partner, Amazon’s team of Delivery Partner Managers and Senior Managers assists and guides our Amazon DSPs (Delivery Service Partner) business owners as they build and grow successful middle-mile businesses during a transformational time.<br>As a Delivery Partner Senior Manager, you will manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, you will work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.<br>Key job responsibilities<br>- Partner with 25-30 DSP owners across Egypt including entrepreneurs with no background in the logistics industry, or seasoned logistics carriers (Depending on business program)<br>- Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics.<br>- Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.<br>- Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.<br>- As Lead, the Delivery Partner Senior Manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.<br>- Collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, Fleet, and Network Health, to name a few. The Delivery Partner Senior Managers support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and Strategy.<br>- The Delivery Partner Senior Manager will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively.<br>A day in the life<br>- Safety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance.<br>- Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period.<br>- Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only)<br>- Performance: Coach and ensure effective upskilling and utilisation of AMZL tools.<br>- Performance: Deep dive to identify customer metric improvement opportunities.<br>- Performance: Champion the consistent application of Last Mile processes within Delivery Stations – challenge UTR processes that impact OTR.<br>- Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive)<br>- Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.<br>- Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements)<br>- Experience: Communication alignment to DSP business owners following close collaboration with OTR partners.<br>- Be the voice of the DSP within and represent them within the AMZL business.<br>- Experience: Improve driver standards to protect brand image.<br>- Capacity Management: Work with the DSP’s to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands.<br>- Experience analyzing data and best practices to assess performance drivers<br>- Experience influencing internal and external stakeholders<br>- Experience successfully managing dynamic account portfolios<br>- 7+ years of team management experience<br>- Bachelor's degree<br>- MBA<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<p><h4>Position summary</h4> <p>Build, install, and repair walls and partitions, including drywall, wallpaper, millwork/molding, and faux finishing. Install and repair finishes, such as laminates. Perform rough-in framing for doors, frames, windows, and cabinetry. Repair, maintain, and construct wood structures such as partitions, doors, furniture, and similar items throughout the property.</p> <p>Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Order items, including filling out requisitions, obtaining manager approval, and using appropriate vendors. Load, transport, and unload freight from elevator to designated area, using hand truck.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine</p><p></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.</p> <p>Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and</p><p></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions or offerings.</p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Process all payment methods in accordance with accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.</p> <p>Follow all company and safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank</p><p></p>

<p>Position: Patient Care Lead Position Purpose The Patient Care Lead plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. The Patient Care Lead serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the Patient Care Lead brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient s experience convenient and compliant. At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve. Duties and Responsibilities Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders. Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines. Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures. Maintain accurate, complete patient files, prepared for timely submission in line with project standards. Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation. Ensure patients receive their medications efficiently and without delay. Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team. Maintain and update electronic records related to patient data and quality assurance. Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings. Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs). Perform administrative duties related to program operations and general office support. Utilize Axios Patient Management System (PMS) exclusively for all program activities. Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures. Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs. Promote awareness of escalation protocols for any deviations or non-compliance issues. Support governance and operational monitoring activities across all Axios programs. Provide guidance, training, and ongoing support to subordinates and newly onboarded team members to ensure smooth integration and performance. Liaise with external stakeholders to ensure clear, effective, and professional communication. Ensure the satisfaction of all involved external stakeholders by providing high quality service Collaborate with various internal divisions to ensure alignment. Ensure proper utilization of all provided digital platforms for both internal and external usage. Oversee the day-to-day operations to ensure timely, accurate processing of patient applications and support requests. Ensure the team provides compassionate and effective support to patients, addressing their needs, and resolving issues promptly. Conduct regular team meetings to review progress, address challenges, and drive improvements. Conduct field visits to meet with healthcare providers, and other stakeholders. Conduct quality assurance and monitoring procedures for Patient Safety data reporting. Perform additional duties as assigned by your line manager. Relationships Work closely with the Line Manager and program team members. Work with the related divisions of Axios. Maintain ongoing and frequent communication with Axios staff. External Partners. Benefits of working with Axios include: Paying fair market value Annual performance-based bonus (based on role, levels, and contract) Premium Private health insurance Career progression aligned with a competency framework. Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients' lives. Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs. Competencies Application of job knowledge. Concern for order and quality. Adaptability and flexibility. Dependability. Teamwork.</p><p><strong>Desired Candidate Profile</strong></p><p>Educational Background and Experience A degree in a Scientific or healthcare-related field is preferred Hands-on experience in a healthcare or scientific field or NGO is ideal Experience in data monitoring and management is an advantage. Experience coordinating and handling logistics/supply chain is a plus Experience in customer service management Job Circumstances The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region. Flexibility in ability to travel as well as working hours is essential.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Would you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon’s sustainability goals?<br>Equal parts advisor and operating partner, Amazon’s team of Delivery Partner Managers and Senior Managers assists and guides our Amazon DSPs (Delivery Service Partner) business owners as they build and grow successful last-mile businesses during a transformational time.<br>As a Sr. Delivery Partner Senior Manager, you will manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, you will work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.<br>Key job responsibilities<br>Partner with 25-30 DSP owners across Egypt including entrepreneurs and established businesses in last mile industry, or seasoned logistics carriers (Depending on business program)<br>Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics.<br>Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.<br>Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.<br>As Lead, the Delivery Partner Senior Manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.<br>Collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, Fleet, and Network Health, to name a few. The Delivery Partner Senior Managers support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and Strategy.<br>The Delivery Partner Senior Manager will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively.<br>A day in the life<br>A day in the life<br>Safety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance.<br>Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period.<br>Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only)<br>Performance: Coach and ensure effective upskilling and utilisation of AMZL tools.<br>Performance: Deep dive to identify customer metric improvement opportunities.<br>Performance: Champion the consistent application of Last Mile processes within Delivery Stations – challenge UTR processes that impact OTR.<br>Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive)<br>Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.<br>Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements)<br>Experience: Communication alignment to DSP business owners following close collaboration with OTR partners.<br>Be the voice of the DSP within and represent them within the AMZL business.<br>Experience: Improve driver standards to protect brand image.<br>Capacity Management: Work with the DSP’s to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands.<br>- Experience using analytical, account management, and productivity tools, such as, Oracle Business Intelligence, SalesForce, Tableau, or similar<br>- 8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience<br>- MBA<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<p>Are you a visionary leader with a passion for creating exceptional retail experiences? Do you thrive in dynamic environments where every day brings new opportunities to innovate and inspire? We are seeking an extraordinary <strong>Mall Manager</strong> to lead our vibrant retail destination in <strong>Cairo, Egypt</strong>. This is your chance to shape the future of shopping and entertainment, driving success through strategic leadership and impeccable operational execution. If you're ready to make a significant impact in a bustling, full-time, on-site role, then this is the perfect opportunity for you!</p> <p><strong>Overview:</strong> As the Mall Manager, you will be the driving force behind the overall success and profitability of our premier retail property. You will be responsible for overseeing all facets of mall operations, ensuring a world-class experience for tenants and visitors alike. This is a pivotal leadership role where your strategic vision and operational prowess will directly contribute to the mall's reputation as a leading destination.</p> <p><strong>Responsibilities:</strong></p> <ul> <li><strong>Strategic Leadership:</strong> Develop and implement comprehensive business strategies to enhance mall performance, tenant satisfaction, and customer engagement.</li> <li><strong>Operational Excellence:</strong> Oversee all daily operations, including security, maintenance, cleaning, and facilities management, ensuring the highest standards are consistently met.</li> <li><strong>Financial Management:</strong> Manage budgets, control expenses, and drive revenue growth through effective lease management, marketing initiatives, and operational efficiencies.</li> <li><strong>Tenant Relations:</strong> Cultivate strong relationships with tenants, addressing their needs, ensuring lease compliance, and fostering a collaborative retail community.</li> <li><strong>Sales & Marketing:</strong> Collaborate with the marketing team to develop and execute innovative campaigns and events that attract visitors and boost sales for tenants.</li> <li><strong>Team Leadership:</strong> Recruit, train, and mentor a high-performing team, fostering a culture of excellence, accountability, and continuous improvement.</li> <li><strong>Risk Management:</strong> Implement robust safety and security protocols to ensure a safe and secure environment for all patrons and staff.</li> <li><strong>Community Engagement:</strong> Represent the mall within the local community, building positive relationships and identifying opportunities for partnership.</li> </ul> <p><strong>Skills & Technologies:</strong> Success in this role demands a blend of strong <strong>Administration</strong>, <strong>Management</strong>, and deep expertise in <strong>Retail Operations</strong>. You will leverage skills in strategic planning, financial oversight, team leadership, and stakeholder communication to navigate the complexities of a large-scale retail environment.</p> <p><strong>Growth Opportunities:</strong> This role offers significant opportunities for professional growth within a dynamic and expanding organization. As a key leader, you will have the chance to implement innovative strategies, develop new initiatives, and mentor future leaders, expanding your influence and expertise in the retail and real estate sectors.</p> <p><strong>Team & Culture:</strong> Join a dedicated and passionate team committed to delivering exceptional experiences. Our culture values collaboration, innovation, and a proactive approach to challenges. You will work alongside professionals who are experts in their fields, all striving to make our mall a vibrant hub for the community.</p> <p><strong>Impact:</strong> Your leadership will directly influence the economic success of our tenants, the satisfaction of our visitors, and the overall standing of the mall as a premier destination in Cairo. You will play a crucial role in shaping memorable experiences and contributing to the local economy.</p><p><strong>Requirements</strong></p><ul> <li><strong>Seasoned Leadership:</strong> A minimum of <strong>10-12 years of progressive experience</strong> in retail management, operations management, or a similar leadership role within a large commercial or retail environment.</li> <li><strong>Managerial Prowess:</strong> Proven experience at a <strong>Manager career level</strong>, demonstrating exceptional leadership, decision-making, and problem-solving capabilities.</li> <li><strong>Essential Skills:</strong></li> <ul> <li><strong>Administration:</strong> Demonstrated excellence in administrative oversight and process optimization.</li> <li><strong>Management:</strong> Superior abilities in strategic planning, resource allocation, and performance management.</li> <li><strong>Retail Operations:</strong> In-depth understanding and hands-on experience in managing complex retail environments.</li> <li><strong>Sales Management:</strong> A strong track record in driving sales growth and implementing effective retail strategies.</li> <li><strong>Customer Service:</strong> A passion for delivering unparalleled customer experiences and fostering strong tenant relationships.</li> <li><strong>Team Leadership:</strong> Proven ability to inspire, motivate, and develop high-performing teams.</li> <li><strong>Strategic Planning:</strong> Capacity to develop and execute long-term strategies for mall growth and profitability.</li> <li><strong>Financial Management:</strong> Expertise in budget management, financial analysis, and cost control.</li> <li><strong>Lease Management:</strong> Experience in managing tenant leases, renewals, and compliance.</li> <li><strong>Marketing Strategy:</strong> Ability to contribute to and understand effective retail marketing initiatives.</li> <li><strong>Problem Solving:</strong> Adept at identifying challenges and implementing effective solutions swiftly.</li> <li><strong>Stakeholder Communication:</strong> Excellent verbal and written communication skills to engage with tenants, staff, and external partners.</li> <li><strong>Security Management:</strong> Understanding and implementation of robust security protocols.</li> <li><strong>Facility Management:</strong> Experience overseeing building maintenance and operational efficiency.</li> <li><strong>Negotiation:</strong> Strong negotiation skills for tenant agreements and vendor contracts.</li> </ul> </ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We are looking for an experienced Product Management Consultant to partner with our team in shaping and accelerating the development of high-impact product aligned with business objectives. This is a consulting engagement designed for a senior product manager who can provide strategic guidance, establish product best practices, and support execution across key initiatives. The ideal candidate combines strong product expertise, strategic thinking, and hands-on experience delivering successful digital products while effectively collaborating with cross-functional teams. Key Responsibilities Advise leadership on product strategy, vision, and roadmap development. Lead product discovery activities, including user research, market analysis, and opportunity assessment. Facilitate alignment between business stakeholders, product, design, and engineering teams. Translate business goals and customer needs into clear product requirements and prioritized initiatives. Support product teams in roadmap prioritization and decision-making through data-driven insights. Review product performance metrics and recommend optimization opportunities. Provide guidance on go-to-market planning and product launch readiness. Share industry best practices, market trends, and emerging technology insights. Coach and mentor product managers and cross-functional teams on product management methodologies. Identify risks, dependencies, and strategic opportunities to improve product outcomes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor's degree in Business, Engineering, Computer Science, or a related field (MBA is a plus). 6+ years of product management experience, preferably within technology, AI, SaaS, or digital product environments. Proven track record of defining product strategy and supporting successful product delivery. Strong analytical and problem-solving skills with a data-driven approach. Excellent communication, facilitation, and stakeholder management capabilities. Experience working in Agile environments and collaborating with cross-functional teams. Ability to influence without direct authority and drive alignment across teams.</p><h2>Preferred Skills</h2><p>Experience with AI/ML, automation, or platform-based products. Familiarity with product analytics tools such as Mixpanel, Amplitude, or GA4. Strong understanding of UX/UI principles and product design processes. Experience scaling product organizations or establishing product management frameworks.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">Job Summary: As a Project Manager in the Project and Development Services team, you will play a key role in providing client-oriented project management support for various real estate development projects. With a strong focus on client satisfaction, you will collaborate with the Project Manager and other team members to ensure successful project delivery, on time and within budget. Your goal will be to effectively manage all aspects of the project, maintain strong client relationships, and exceed client expectations.</span></p><p>Responsibilities:</p><p>Client Management:</p><ul><li>Develop and maintain strong client relationships, acting as the primary point of contact for project-related inquiries, updates, and issue resolution.</li><li>Understand and align with the client's objectives, providing regular communication and updates on project progress, milestones, and deliverables.</li><li>Conduct meetings and presentations to gather project requirements, provide recommendations, and manage client expectations.</li><li>Provide effective design management input, review, consultation, and advice to the client to ensure their vision and requirements are met.</li></ul><p>Project Planning and Coordination:</p><ul><li>Collaborate with the Project Director r to develop project plans, budgets, and timelines based on client requirements and objectives.</li><li>Assist in drafting project proposals, contracts, and other project-related documentation.</li><li>Coordinate and liaise with various internal and external stakeholders to ensure effective project coordination and execution.</li><li>Monitor project progress, identify potential risks, and proactively implement mitigation strategies to ensure successful project outcomes.</li><li>Manage all aspects of concept and detail design related to projects, including architectural, structural, mechanical, and electrical designs.</li><li>Drive the design efforts to adhere to the stated program and scheduled deliverables, costs, and quality standards.</li><li>Provide regular updates and feedback to Project Controls and Management on the progress.</li><li>Ensure that all designs follow best practices and align with environmental and sustainability standards and regulations.</li><li>Manage technical resources efficiently, ensuring they fully understand deliverables, requirements, and client objectives.</li><li>Contribute to the drafting of design guidelines, briefs, and scope of works, providing valuable insights and recommendations.</li><li>Effectively manage and review all design submissions through different stages of the project, including providing review comments and managing the change process.</li><li>Implement and oversee the required quality checking and approval procedures for design submissions.</li></ul><p>Team Support and Collaboration:</p><ul><li>Support the Project Manager in managing internal project teams, conducting regular meetings, and delegating tasks to team members.</li><li>Foster a collaborative and positive working environment, promoting effective teamwork and communication.</li><li>Assist in resource allocation, tracking, and organizing project documentation, ensuring streamlined project workflows.</li><li>Coordinate with vendors, contractors, and consultants to ensure their deliverables align with project requirements and timelines.</li><li>Coordinate and liaise with internal teams and external stakeholders daily to manage design options, proposals, and recommendations for projects.</li><li>Identify potential value engineering ideas to reduce costs and save time, providing recommendations and approving proposed value engineering options.</li></ul><p>Reporting and Documentation:</p><ul><li>Generate regular project status reports, including updates on project milestones, budget tracking, and any changes to scope.</li><li>Maintain accurate and up-to-date project documentation, including project plans, schedules, contracts, and meeting minutes.</li><li>Assist in the preparation of project presentations and other client-facing materials.</li><li>Prepare client reports on the quality of design team submittals, evaluating them against the contractual agreements and coordinating with JLL staff and contractors.</li><li>Chair progress meetings and report on project progress regarding the program, quality, and other key parameters to clients and internal stakeholders.</li></ul><p>Quality Assurance:</p><ul><li>Ensure compliance with project management best practices, internal standards, and industry regulations.</li><li>Conduct periodic quality checks on project deliverables, ensuring they meet client expectations and project requirements.</li><li>Proactively identify areas for improvement and implement corrective actions when necessary.</li><li>Take responsibility for excellence in health and safety during the design process, minimizing risks and ensuring compliance with safety guidelines.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in construction management, real estate, engineering, or a related field.</li><li>Proven experience in project management, preferably in an architecture, engineering, or construction environment.</li><li>Strong client management and interpersonal skills, with the ability to build and maintain positive relationships.</li><li>Excellent organizational and time management abilities, with attention to detail.</li><li>Proficiency in project management software, Microsoft Office Suite, and collaboration tools.</li><li>Strong written and verbal communication skills.</li><li>Professional certifications such as PMP are desirable.</li></ul><p></p></section>