Operation Manager Jobs in Egypt

About the Company We are a digital marketing agency providing integrated marketing solutions through an experienced team equipped with the expertise and tools needed to help businesses achieve their goals. Job Description We are looking for a Full-Time Remote Content Writer to join our team. The Content Writer will be responsible for:Creating engaging and impactful content across various platforms, including social media, websites, and advertisements. Writing in both Arabic and English, with the ability to adapt the writing style and tone of voice to different target audiences. Coordinating with the Graphic Design team to ensure content and visuals work effectively together. Coordinating with the Community Manager on content publishing and scheduling. Qualifications Minimum 2 years of experience in content writing. Strong experience in writing social media content, website content, and advertising copy. Strong creative writing and storytelling skills. Excellent research skills and attention to detail. Ability to meet deadlines and work independently in a remote environment. Ability to understand and follow creative and content briefs accurately. Ability to propose suitable creative/content directions for different clients and present ideas effectively through presentations.

Role Purpose Manage assigned homeowner journeys across handover and post-handover, ensuring proactive communication, timely resolution of requests, and a seamless client experience in line with approved processes and SLAs.<br>Key Responsibilities Act as the main point of contact for assigned homeowners throughout the property handover journey. Coordinate the end-to-end handover process, from pre-handover communication and onboarding through readiness, appointments, documentation, handover meetings, keys, kits and post-handover initiatives. Manage and follow up on DLP/warranty cases until closure, coordinating with relevant internal teams. Handle client requests, complaints, and escalations, referring complex cases to the Manager when required. Coordinate with all stakeholders to resolve client matters. Ensure proactive, accurate and professional communication with homeowners. Maintain accurate CRM records, logs, trackers, and required reports, ensuring timely updates on client requests, handovers, DLP cases, follow-ups, SLAs, and outstanding actions. Follow approved SOPs, communication templates, SLAs, and service standards. Identify recurring issues, process gaps and improvement opportunities, and report them to the Head of department. Support the implementation and continuous improvement of the handover experience and related initiatives.

<p>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines</p><p>Ensure the quality of the food items and notify manager if a product does not meet specifications.</p><p>Carry full responsibilities of his section when his immediate supervisor is not there.</p><p>Work according to the menu specifications (pictures or/and portions) set by Chef.</p><p>Keep working area at all times in Hygienic conditions according to the rules set by the hotel.</p><p>Communicate to his direct supervisor in all relevant &amp; important matters.</p><p>Promote efficiency, confidence, courtesy and an extremely high standard of social skills.</p><p>To generally promote and ensure good inter-departmental relations.</p><p>Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues</p><p>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</p><p>Adhere to Company and Hotel rules and regulations at all times.</p><p>Report any equipment failures/problems to the Maintenance Department.</p><p>Pass any maintenance requests to the Maintenance Department.</p><p>Participate in any Training/Developments schemes as recommended by senior management.</p><p>Assist the Duty Manager in any task outlined/detailed by him/her.</p><p>Comply with any reasonable request made by management to the best of your ability.</p><p>Ensure that the standards required by laws and by management are maintained at all times in the areas specified above.</p><p>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</p><p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma.</p><p>Experience: Can learn the job in 3 year and perform duties at expected level.</p><p>Foreign Language: Not required.</p><p>Courses and Seminars: Prior attendance in trainings in the related field.</p><p>Computer Literacy: Not required.</p><p>Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a Talent Manager, Technology, Product &amp; Operations for one of our partners, a leading Digital Bank!<br> THE ROLE The best companies are built by the people who imagine them, design them, and write the code beneath them.<br> As Talent Manager for Technology, Product &amp; Operations, those people are yours to find.<br> You own hiring end to end across engineering, product, and the teams around them, competing for talent the whole market wants and giving each one a reason to believe before they've written a single line of code.<br> WHAT YOU'LL DO Own full-cycle hiring across engineering, product, design, AI, and data, from first conversation to signed offer Source proactively in a market where the best are never looking, building relationships long before they move Assess for capability and for belonging in equal measure, through a structured, evidence-based process Partner with technology and product leaders as a genuine advisor Hold living pipelines for critical and emerging technical roles, so the hardest hires start from strength Protect every candidate’s experience of the digital bank', so even those you don’t hire leave believing in it WHAT SUCCESS LOOKS LIKE Within your first year, you'll have: Filled the roles that matter, on time and to the standard the digital bank's launch demands Built living pipelines for the critical and emerging technical roles, so the next hard hire is already in motion Made the digital bank a name the best builders in Egypt’s technology community want to be part of WHAT WE'RE LOOKING FOR Several years of running full-cycle recruitment for technology, product, or engineering talent in fast-moving organizations A proven ability to find and win candidates in a market where everyone is chasing the same people Enough fluency in how technology teams work to earn the trust of the leaders you hire for A structured, evidence-based way of assessing talent, and the discipline to back a decision with more than instinct Banking experience isn’t required; we’d welcome you from tech, fintech or a startup YOU'LL THRIVE HERE IF YOU You’d rather build the hiring engine than inherit one You believe in what you’re building, and it shows You treat every candidate as the digital bank's reputation, because to them, you are the digital bank You want to build the bank the whole category ends up named after</span> </div>

<p>Lead the day-to-day operations of Meraki Sharm, an upscale adult-only lifestyle resort with a strong nightlife and entertainment focus, ensuring exceptional guest experiences, financial performance, and brand standard compliance while fostering a vibrant, service-driven culture.</p><p>Responsibilities</p><ul><li>Oversee all hotel operations including Front Office, Housekeeping, F&amp;B, Recreation, and Maintenance</li><li>Drive guest satisfaction and service excellence tailored to adult-only lifestyle resort expectations</li><li>Develop and execute nightlife, clubbing, and international entertainment programming to position the resort as a destination venue</li><li>Achieve revenue, GOP, and RevPAR targets through effective commercial and F&amp;B/entertainment strategies</li><li>Implement and monitor brand standards, SOPs, and quality audits</li><li>Manage P&amp;L, budgeting, forecasting, and cost control across all departments</li><li>Lead, coach, and develop HODs and team members to build a high-performance culture</li><li>Ensure compliance with health, safety, hygiene, and legal regulations</li><li>Handle guest relations, complaints, and VIP/high-profile client requirements with discretion and efficiency</li><li>Drive upselling, ancillary revenue, and curated event experiences</li><li>Maintain strong owner relations with transparent reporting and alignment on business goals</li><li>Oversee recruitment, training, and performance management in coordination with HR</li><li>Represent the hotel with tour operators, corporate clients, DJs, promoters, and local authorities</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: Bachelor Degree</li><li>Experience: 8 10 years</li><li>Bachelor s degree in Hotel Management or related field</li><li>Minimum 8 years hotel operations experience, with at least 3 years as Hotel Manager or Operations Manager</li><li>Proven experience in clubbing hotels, nightlife operations, and international entertainment management</li><li>Previous experience in upscale/lifestyle/adult-only resorts strongly preferred</li><li>Demonstrated success in delivering high client service standards for affluent international clientele</li><li>Proven track record in P&amp;L management and achieving financial KPIs</li><li>Strong background in F&amp;B and entertainment-driven properties</li><li>Fluency in English; Arabic preferred</li><li>Experience in pre-opening or rebranding is a plus</li><li>Willing to reside in Sharm El Sheikh</li><li>Strong leadership and people management skills</li><li>Commercial acumen and revenue-focused mindset</li><li>Excellent guest relations and problem-solving ability</li><li>Deep understanding of nightlife, music, and international entertainment trends</li><li>High energy with hands-on operational approach</li><li>Budgeting and financial analysis</li><li>Brand and quality standards champion</li><li>Crisis and conflict management</li><li>Communication and interpersonal skills</li><li>Discretion in handling VIP/high-profile guests</li><li>Adaptability to dynamic, trend-driven hospitality concepts</li><li>Cultural sensitivity for diverse international clientele</li></ul>

<p><b><br></b></p><p><b>Job Description </b>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station. Assigned to work in the restaurant or bars. Prepare the restaurants and bars, taking into account the service flow in these areas. Take and serve orders from customers. Inform customers about order alternatives and encourage the sales of targeted services. Deliver maximum service in each unit, keeping in line with service rules. Prepare the service plates needed throughout service, collect the empty plates, and instruct the Bus Boys and interns. Maintain and any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors. Comply with the departmental instructions and procedures published by the F&amp;B Department. Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager. Comply with operational rules. Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours. Attend the orientation training. Undergo two performance assessments each year. Strive to achieve 100% customer satisfaction. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a primary school diploma. Experience: Can learn the job in 3 year and perform duties at expected level. Foreign Language: Not required. Courses and Seminars: Prior attendance in trainings in the related field. Computer Literacy: Not required. Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><span><span>Interpret domestic and international sanctions (UAE, US, UK, EU, UN etc.) and maintain sufficient awareness and knowledge of Sanctions that impact the bank and/or its branches or subsidiaries.&nbsp;</span></span></li><li><span><span>Conduct investigation of complex and high-risk Sanctions alerts as per the regulatory requirements and in accordance with&nbsp;</span></span><span><span>internal Compliance policies and procedures.</span></span></li><li><span><span>Ensure full adherence to Group Sanctions Policy, including but not limited to related Sanctions Guidance and operating procedures.</span></span></li><li><span><span>Support Compliance Manager in identifying Sanctions risk themes and trends and improve sanctions risk management capability.</span></span></li><li><span><span>Review and disposition of Sanctions screening alerts through effective investigation and adherence to policies, standards and procedures. Highlight concerns, trends and patterns to Compliance Manager.</span></span></li><li><span><span>Coordinate with the business units in relation to resolution of alerts and client information.</span></span></li><li><span><span>Handle Sanctions referrals as per the Bank’s policy, ensuring no breach of the applicable sanctions policies, standards and guidance.&nbsp;</span></span></li><li><span><span>Provide effective support and maintain metrics as per internal procedures; prepare monthly and adhoc management reports.</span></span></li><li><p><span><span>Identify and escalate areas requiring attention or strengthening and recommend changes and improvements in line with industry standards and applicable regulations.</span></span></p><br></li><li><span><span>Record keeping</span></span><ul><li><span><span>All records of the unit must be kept in a confidential and secure state&nbsp;</span></span></li><li><span><span>Adhere to record retention policy and the SOP guidelines</span></span></li></ul></li><li><span><span>Maintain effective working relationships with Business, Operations and other Compliance functions.</span></span></li><li><span><span>Assist in Compliance projects as and when required including effective deployment of s</span></span><span><span>ystem and procedural changes as required</span></span><span>.</span></li><li><span><span>Effective knowledge of the Bank’s Compliance, Sanctions, AML and KYC / CDD policies and procedures.</span></span></li><li><span><span>Adequate understanding of various sanction programmes, e.g., OFAC, UN, UK, EU, UAE Target Financial Sanctions etc.</span></span></li><li><span><span>Experience within the financial services industry.</span></span></li><li><span><span>Clear understanding of relevant business and operations processes that support sanctions screening.</span></span></li><li><span><span>Good understanding of core banking and Sanctions screening systems and their interaction / use.</span></span></li><li><span><span>3 + years banking experience including compliance experience.</span></span></li><li><span><span>Compliance risk professional with experience in one or more risk compliance roles including relevant Sanctions experience.</span></span></li><li><span><span>Knowledge of Sanctions regulations and guidance.</span></span></li><li><span><span>Lateral thinker with an ability to interpret and solve complex issues.</span></span></li><li><span><span>Excellent communicator with strong inter-personal and influencing skills.</span></span></li><li><span><span>Ability to adapt to change and provide inputs where necessary.</span></span></li><li><span><span>Effective team player with ability to work collaboratively</span></span></li><li><span><span>Professional qualification (like ACAMS, CGSS) is desirable.</span></span></li></ul><br> </div>

<p>Assist in supervising and monitoring maintenance activities to ensure asset availability and compliance with approved standardized maintenance regulations and SOPs. Support the Maintenance Monitoring Engineer and Manager in tracking and reporting maintenance performance.</p><p><strong>RESPONSIBILITIES/DUTIES</strong></p><p><strong>Maintenance Planning &amp; Implementation</strong></p><ul><li>Assist in the implementation and monitoring of maintenance plans and procedures.</li><li>Support the monitoring of daily maintenance activities in the field for assigned subsystems.</li><li>Track the condition of assets within assigned subsystems and assist in assessments.</li><li>Ensure timely and effective maintenance actions to improve asset life and availability.</li><li>Support and participate in testing and commissioning activities for new phases, ensuring systems meet operational requirements.</li></ul><p><strong>Performance Monitoring &amp; Reporting</strong></p><ul><li>Help with the calculation and reporting of maintenance KPIs.</li><li>Assist in preparing monthly maintenance performance reports.</li><li>Track project progress and follow up on snag lists or outstanding maintenance tasks.</li><li>Maintain accurate records of maintenance activities and asset conditions.</li></ul><p><strong>Analysis &amp; Compliance</strong></p><ul><li>Support failure mode analysis by documenting issues and performance failures.</li><li>Assist in auditing subcontractor performance to ensure compliance with procedures and standards.</li><li>Assist in implementing corrective actions resulting from audits, incidents, or equipment failures.</li></ul><p><strong>Coordination &amp; Support</strong></p><ul><li>Collaborate with the Manager to enhance system availability and operational safety.</li><li>Perform any additional tasks as assigned by direct managers.</li></ul><p><strong>Safety Responsibilities</strong></p><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</strong></p><p><strong>QUALIFICATIONS:</strong></p><ul><li>BSc. Engineering Degree (Mechanical, Electrical, Communication, etc.).</li></ul><p><strong>KNOWLEDGE:</strong></p><ul><li>General technical knowledge.</li><li>Basic MMS knowledge is a plus.</li><li>Basic understanding of asset management.</li><li>Strong knowledge of Microsoft Office and presentation skills.</li><li>Familiarity with maintenance KPIs and analysis methods.</li></ul><p><strong>EXPERIENCE:</strong></p><ul><li>3-5 years of experience in maintenance engineering or a related field.</li><li>Preferably familiar with maintenance monitoring or similar roles.</li></ul><p><strong>DESIRED BEHAVIORS &amp; EXPERIENCES</strong></p><ul><li>Demonstrates strong analytical abilities with a proactive approach to problem-solving.</li><li>Able to work effectively both independently and within a collaborative team environment.</li><li>Shows a strong willingness to learn, adapt, and continuously develop technical and professional skills.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Business Development Manager (Fitness and Wellness) <p>We are seeking a dynamic, commercially driven <strong>Business Development Manager</strong> to lead growth initiatives in&nbsp;the <strong>fitness and wellness industry</strong>. This role is responsible for identifying new business opportunities, developing strategic partnerships, increasing corporate memberships, and driving sustainable revenue growth. The ideal candidate is passionate about building relationships, expanding market presence, and contributing to the success of a fast-growing fitness brand.</p><br> Key Responsibilities <ul><li>Develop and execute business development strategies to increase revenue and market share.</li><li> Identify and secure new business opportunities, including corporate partnerships, B2B memberships, wellness programs, and strategic alliances.<br>Build and maintain long-term relationships with corporate clients, partners, and key stakeholders.</li><li> Generate qualified leads through networking, referrals, industry events, and outbound prospecting.</li><li> Negotiate and close commercial agreements that align with the company's business objectives.</li><li> Collaborate with Sales, Marketing, and Operations teams to develop tailored solutions for corporate and individual clients.</li><li>Analyze market trends, competitor activities, and customer needs to identify growth opportunities.</li><li>Develop proposals, presentations, and partnership packages for prospective clients.</li><li>Manage the sales pipeline and maintain accurate records using CRM systems.<br>Track business development KPIs, prepare performance reports, and provide recommendations to improve results.</li><li>Represent the company at fitness, wellness, and corporate networking events to strengthen brand awareness and generate new business.</li></ul> Requirements <ul><li>Bachelor's degree in Business Administration, Marketing, Sales, or a related field.+5 years of experience in Business Development, Corporate Sales, Partnerships, or Account Management.</li><li>Previous experience in the fitness, wellness, hospitality, healthcare, or lifestyle industry is highly preferred.</li><li>Proven track record of achieving revenue targets and securing strategic partnerships.</li><li>Strong understanding of B2B sales, corporate wellness programs, and partnership development.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong commercial mindset with the ability to identify and capitalize on growth opportunities.</li><li>Experience using CRM platforms to manage pipelines and client relationships.</li><li>Ability to work independently in a fast-paced, target-driven environment.</li><li>Proficiency in Microsoft Office Suite.</li></ul> Preferred Qualifications <ul><li>Existing network of corporate contacts and decision-makers.</li><li>Experience selling memberships, wellness solutions, or subscription-based services.</li><li>Knowledge of the fitness and wellness market, customer engagement strategies, and industry trends.</li></ul> What We Offer <ul><li>Competitive salary with an attractive performance-based incentive structure.</li><li>Opportunities for professional growth and career advancement.</li><li>A collaborative and energetic work environment.</li><li>The chance to contribute to the growth of an innovative brand in the fitness and wellness industry.</li></ul> <br> <br> </div>

<p>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines</p><p>Ensure the quality of the food items and notify manager if a product does not meet specifications.</p><p>Carry full responsibilities of his section when his immediate supervisor is not there.</p><p>Work according to the menu specifications (pictures or/and portions) set by Chef.</p><p>Keep working area at all times in Hygienic conditions according to the rules set by the hotel.</p><p>Communicate to his direct supervisor in all relevant &amp; important matters.</p><p>Promote efficiency, confidence, courtesy and an extremely high standard of social skills.</p><p>To generally promote and ensure good inter-departmental relations.</p><p>Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues</p><p>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</p><p>Adhere to Company and Hotel rules and regulations at all times.</p><p>Report any equipment failures/problems to the Maintenance Department.</p><p>Pass any maintenance requests to the Maintenance Department.</p><p>Participate in any Training/Developments schemes as recommended by senior management.</p><p>Assist the Duty Manager in any task outlined/detailed by him/her.</p><p>Comply with any reasonable request made by management to the best of your ability.</p><p>Ensure that the standards required by laws and by management are maintained at all times in the areas specified above.</p><p>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</p><p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education:</strong> At least a high school or vocational diploma.</p><p><strong>Experience:</strong> Can learn the job in 3 year and perform duties at expected level.</p><p><strong>Foreign Language:</strong> Not required.</p><p><strong>Courses and Seminars:</strong> Prior attendance in trainings in the related field.</p><p><strong>Computer Literacy:</strong> Not required.</p><p><strong>Skills:</strong> Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We're hiring Group HR &amp; Training Manager!<br> Location: Multiple Locations (Head Office, Restaurants, Central Kitchen &amp; Project Sites) Employment Type: Full-Time About the Role: Unlimited Group is seeking a highly experienced and dynamic Group HR &amp; Training Manager to lead and oversee the full HR and training function across all group brands.<br> This is a leadership role responsible for building, managing, and continuously improving the people strategy, ensuring operational excellence, workforce stability, and a strong performance-driven culture.<br> Key Responsibilities: HR Strategy &amp; Workforce Planning Develop and implement HR structures aligned with business growth and operational needs Lead manpower planning across restaurants, central kitchen, head office, and new projects Identify staffing gaps, risks, and organizational inefficiencies Recruitment &amp; Onboarding Manage end-to-end recruitment cycles across all business units Ensure proper candidate screening, hiring processes, and onboarding programs Build and maintain a strong talent pipeline for critical roles Training &amp; Development Design and manage training calendars across operations, service, kitchen, and leadership roles Implement Train-the-Trainer programs, certifications, and performance-based training Ensure training aligns with operational standards, guest experience, and brand quality Performance Management &amp; KPIs Develop and maintain job descriptions, KPIs, and performance review systems Support managers in performance evaluation, promotions, and improvement plans Ensure data-driven performance decisions Employee Relations &amp; Compliance Handle employee relations, disciplinary actions, and HR compliance Ensure alignment with labor laws and company policies Manage workplace culture, communication, and employee engagement HR Operations &amp; Administration Oversee payroll inputs, attendance, employee records, and HR documentation Coordinate with Finance on payroll processes and reporting Maintain accurate HR systems and documentation Pre-Opening &amp; Expansion Support Lead HR readiness for new openings, including hiring, onboarding, and training Align with operations and project teams to meet opening timelines Support post-opening stabilization and performance tracking Reporting &amp; Leadership Provide regular HR reports on recruitment, turnover, training, and performance Lead and develop HR and training teams across all locations Continuously improve HR processes and operational efficiency Requirements: Bachelor’s degree in HR, Business Administration, or related field 7–10+ years of HR experience, with at least 3–5 years in a leadership role Strong experience in F&amp;B, hospitality, or multi-site operations Proven experience in recruitment, training, performance management, and HR operations Experience in new openings and building HR systems from scratch is a must Strong knowledge of labor laws and HR compliance Excellent leadership, communication, and problem-solving skills</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Channel Manager<br><br>Job Scope <br></span><p>The Channel Manager is accountable for developing the sales strategy while driving the recruitment of partners, overseeing account profiles and planning a growing market share through set targets. S/He monitors competitors’ activities, deals with resellers and coordinates with the marketing team on channel activities and programs.</p><br><br><br>Main Duties and Responsibilities <br>Technical and Operations <ul> <li>Define and implement the channel strategy and roadmap of the assigned service/product’s line in alignment with the management</li> <li>Lead the partners’ relations in alignment with the company’s management and strategy</li> <li>Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory</li> <li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li> <li>Specify market requirements for current and future services/products by conducting market research supported by on-going visits to existing and potential customersv</li> <li>Execute and supervise the entire sales cycle from quotation to collection</li> <li>Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly</li> <li>Generate sales for the entire service/product line in terms of long-term revenue and profitability</li> <li>Secure the highest level of engagement and support to channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs</li> <li>Develop and deliver accurate sales forecasts and market development reports in line with business objectives</li> <li>Promote the service(s)/product(s) and the company within the region</li> <li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li> <li>Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization</li> </ul> <br><br>Position Requirements <br><br>Education <br><p>Bachelor's degree in Information Technology or Computer Engineering.</p><br><br><br>Experience <br><p>5–8 years of experience in Channel Sales or Channel Management, with a strong track record of managing channel partners in Egypt.<br>Previous experience with IBM products, solutions, or the IBM partner ecosystem is highly preferred.<br>Proven experience in partner relationship management, business development, sales negotiations, and commercial account management.<br>Ability to build, manage, and grow strategic partner relationships through regular partner engagement and on-site visits.<br>Strong knowledge of enterprise infrastructure solutions, including servers, AI, cybersecurity, and related technologies..<br>Excellent communication, negotiation, and stakeholder management skills.<br>Results-driven with the ability to achieve sales targets and drive partner performance</p><br> <p>#LI-DNI&nbsp;</p><br><br><br><br> </div>

<p>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines Ensure the quality of the food items and notify manager if a product does not meet specifications. Carry full responsibilities of his section when his immediate supervisor is not there. Work according to the menu specifications (pictures or/and portions) set by Chef. Keep working area at all times in Hygienic conditions according to the rules set by the hotel. Communicate to his direct supervisor in all relevant &amp; important matters. Promote efficiency, confidence, courtesy and an extremely high standard of social skills. To generally promote and ensure good inter-departmental relations. Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment. Adhere to Company and Hotel rules and regulations at all times. Report any equipment failures/problems to the Maintenance Department. Pass any maintenance requests to the Maintenance Department. Participate in any Training/Developments schemes as recommended by senior management. Assist the Duty Manager in any task outlined/detailed by him/her. Comply with any reasonable request made by management to the best of your ability. Ensure that the standards required by laws and by management are maintained at all times in the areas specified above. Implement necessary warnings and departmental trainings in order to save energy inside the facility. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma. Experience: Can learn the job in 3 year and perform duties at expected level. Foreign Language: Not required. Courses and Seminars: Prior attendance in trainings in the related field. Computer Literacy: Not required. Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months.</p>

<p>The Ocean Services Manager is responsible for leading and developing the district's Ocean Freight Services product while driving operational excellence, financial performance, productivity, and employee development. This role works closely with branch leadership, sales, and product teams to support business growth, enhance customer satisfaction, and ensure compliance with company standards and procedures.</p><p>As the Ocean Services Manager, you will:</p><ul><li>Lead and develop the Ocean Freight Services department, ensuring organizational flexibility, scalability, and operational excellence.</li><li>Prepare, execute, monitor, and regularly update department business plans and strategic objectives.</li><li>Drive departmental productivity and service performance through effective leadership and continuous improvement initiatives.</li><li>Review and support ocean freight quotations, local charges, and agreement pricing to maximize profitability and minimize risk.</li><li>Maintain a strong understanding of end-to-end ocean freight operations, including import and export services across FCL and LCL products.</li><li>Conduct regular department meetings to review market intelligence, industry trends, performance metrics, and business opportunities.</li><li>Collaborate with branch leadership and sales teams to support customer retention, business development, and account growth.</li><li>Lead the implementation of new systems, processes, and technology enhancements within the department.</li><li>Identify opportunities for process improvements and support district-wide productivity initiatives.</li><li>Ensure accurate financial management, reporting, and accountability within the department.</li><li>Partner with Trade Compliance and other stakeholders to support regulatory compliance and operational excellence.</li><li>Develop and maintain strong relationships with carriers, trucking providers, vendors, and key business partners.</li><li>Conduct performance reviews, coaching sessions, and development planning to strengthen team capability and succession readiness.</li><li>Foster a culture of accountability, collaboration, continuous learning, and employee engagement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree or equivalent business experience.</li><li>Minimum 10 years of industry experience, including at least 3 years in a leadership role within ocean freight forwarding or a related logistics environment.</li><li>Strong knowledge of international ocean freight operations, including import and export processes, FCL, LCL, carrier management, and pricing.</li><li>Proven experience leading and developing high-performing teams.</li><li>Demonstrated ability to drive operational excellence, productivity improvements, and business growth.</li><li>Strong financial acumen with experience managing budgets, profitability, productivity, and departmental performance.</li><li>Excellent problem-solving, analytical, decision-making, and organizational skills.</li><li>Outstanding communication, interpersonal, and leadership capabilities.</li><li>Strong customer focus and relationship management skills.</li><li>Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.</li><li>Fluent in English.</li><li>High level of integrity, professionalism, and accountability.</li></ul>

<p><br></p><p><b>Job Summary </b>Our client is a leading company in the chemicals and mining industry based in New Nozha, Cairo. They are seeking a Senior Export Sales Executive to support the growth of their international business, develop new export markets, manage key customer accounts, and contribute to the achievement of export sales targets. The successful candidate will work closely with the Regional Export Sales Manager to identify business opportunities, maintain strong customer relationships, and support the development of effective export sales plans.</p><p>Job Responsibilities Conduct market research to identify new international markets, sales opportunities, and customer needs. Generate new business opportunities through cold calling, professional networking, referrals, and social media platforms. Arrange meetings and conference calls with prospective international customers. Prepare and deliver professional presentations about the company's products and services. Negotiate commercial terms, close sales deals, and handle customer concerns or objections. Respond to customer inquiries and provide timely support throughout the sales process. Manage key accounts and maintain long-term relationships with existing customers. Identify opportunities to increase sales and expand business with current accounts. Build and maintain an updated database of existing and prospective customers. Follow up on pending orders and specific customer requests to ensure a high level of customer satisfaction. Evaluate customer issues and coordinate appropriate solutions with the relevant internal departments. Gather customer and market feedback and communicate relevant insights to internal teams. Collaborate with team members to achieve individual and departmental sales targets. Coordinate with the Export Sales Manager to develop and implement effective business and sales plans. Perform additional responsibilities as required.</p><p>Key Requirements</p><p>Skills Excellent written and spoken English. French language proficiency is preferred. Strong communication and presentation skills. Excellent negotiation and deal-closing abilities. Strong planning, organization, and time-management skills. Customer-focused mindset with strong problem-solving abilities. Ability to work effectively within a team. Proficiency in Microsoft Office applications. Ability to conduct market research and develop customer databases.</p><p>Certifications Relevant certifications in export management, international trade, logistics, or sales are considered an advantage.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor's degree in Business Administration, Commerce, Marketing, or a related field. A degree in Business Administration is preferred.</p><p>Experience 4 7 years of experience in export sales, international sales, or a similar position. Previous experience managing international customers and export markets. Good knowledge of logistics, shipping, and export procedures. Experience managing key accounts and developing long-term customer relationships.</p>

<p><b>Job Description:</b></p><p>Our client is a leading manufacturing company based in Beni-Suef, Egypt , seeking a highly experienced Senior Production Manager to oversee daily production operations, optimize manufacturing processes, improve productivity, and ensure the highest quality standards. The successful candidate will lead production teams, manage resources efficiently, and contribute to the company's continuous operational improvement.</p><p><b>Job Responsibilities</b></p><ul><li>Report directly to the Factory Manager on production activities, performance, and production statistics.</li><li>Manage the day-to-day operations of the production department and supervise production teams.</li><li>Ensure manufacturing processes operate reliably, efficiently, and safely.</li><li>Plan, organize, and adjust production schedules to meet business requirements.</li><li>Establish and maintain quality standards across production processes.</li><li>Monitor and oversee all production operations to ensure optimal performance.</li><li>Communicate production challenges and operational issues to management promptly.</li><li>Improve productivity while reducing manufacturing costs and minimizing waste.</li><li>Set productivity targets and performance goals for production teams.</li><li>Develop and implement workflow policies and procedures to enhance efficiency without compromising safety or quality.</li><li>Organize and facilitate relevant training programs for production staff.</li><li>Manage the entire product lifecycle from production planning through execution.</li><li>Optimize the utilization of materials, machinery, consumables, and manpower to maximize output.</li><li>Coordinate production activities to minimize downtime and ensure smooth operations.</li><li>Make informed decisions regarding production scheduling and operational adjustments.</li><li>Motivate, mentor, and provide leadership to production personnel.</li><li>Implement production tracking systems and quality control measures.</li></ul><p>Key Requirements</p><ul><li>Education Bachelor's Degree in Engineering or a related field.</li><li>Experience Minimum 5 8 years of experience in a manufacturing environment.</li><li>Experience in the cement or chemical industry is highly preferred.</li><li>Skills Strong leadership and team management abilities.</li><li>Excellent interpersonal and communication skills.</li><li>In-depth knowledge of manufacturing operations and production management.</li><li>Strong multitasking and organizational skills.</li><li>Effective time management and prioritization abilities.</li><li>Problem-solving and decision-making skills.</li><li>Very good command of the English language.</li></ul><p>Job Conditions</p><ul><li>Location Beni-Suef, Egypt</li><li>Work Mode On-site</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor's Degree in Engineering or a related field.</p><p>Experience Minimum 5 8 years of experience in a manufacturing environment.</p><p>Experience in the cement or chemical industry is highly preferred.</p><p>Skills Strong leadership and team management abilities.</p><p>Excellent interpersonal and communication skills.</p><p>In-depth knowledge of manufacturing operations and production management.</p><p>Strong multitasking and organizational skills.</p><p>Effective time management and prioritization abilities.</p><p>Problem-solving and decision-making skills.</p><p>Very good command of the English language.</p>

<p>As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer's success and their perceived value of the AVEVA software set</p><p>The Customer Success Manager will focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers</p><ul><li>Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness</li><li>Deployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the Services budget, and request, quote, coordinate AVEVA Services and Resources</li><li>Adoption - understand customer's business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.)</li><li>Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer's business and frequent contacts</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>4+ years experience in similar roles</li><li>Strong Verbal and written Communication skills</li><li>Strong presentation skills on AVEVA core technologies, business initiatives and services OR similar products (Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT)</li><li>Ability to work well with cross-function and geographically distributed teams</li><li>Strong multi-tasking ability with a keen sense of prioritization</li><li>Strong relationship management and organizational skills</li><li>Experience with project and program management methodology and techniques</li><li>Out-of-the-box thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations</li><li>Ability to think strategically, as well as tactically</li><li>Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday</li><li>Language Requirements: Arabic and English</li><li>4+ years of relevant experience in the manufacturing and/or services industry</li><li>2+ years of experience with AVEVA software products, with working knowledge of one or more of the following, or similar solutions: Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT</li><li>Experience with AVEVA Engineering products would be considered an added advantage</li><li>Industry knowledge in one or more of the following sectors: Oil &amp; Gas, Mining, or Power</li><li>French language proficiency would be considered a strong asset</li></ul>

<p>We are seeking an experienced Training &amp; Development Manager to lead the Learning &amp; Development function within our contact center operations. The successful candidate will be responsible for designing, implementing, and continuously improving training programs that enhance employee performance, customer experience, and operational excellence. The ideal candidate is a strategic learning professional with extensive experience in BPO or contact center environments, capable of developing high-impact training initiatives that support business growth, employee engagement, and client satisfaction. Key Responsibilities Develop and execute the organization's learning and development strategy in alignment with business objectives. Design and manage onboarding, induction, product, process, systems, soft skills, and leadership development programs. Lead and mentor a team of Trainers and Learning Specialists, ensuring high-quality training delivery across multiple accounts. Conduct training needs analyses using performance metrics, quality reports, client feedback, and operational requirements. Develop training materials, facilitator guides, e-learning modules, assessments, and certification programs. Evaluate training effectiveness through KPIs such as training scores, nesting performance, speed to proficiency, quality improvement, and employee retention. Partner with Operations, Quality Assurance, Workforce Management, and Recruitment teams to support hiring, onboarding, and continuous learning initiatives. Coordinate client-specific training requirements and ensure compliance with contractual learning standards. Implement coaching and development programs for Team Leaders and Operations Managers. Monitor industry trends and integrate modern learning methodologies, digital learning platforms, and AI-powered training solutions where applicable. Prepare training reports, dashboards, and recommendations for senior leadership.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Human Resources, Education, Communications, or a related field. Minimum 6 years of experience in Learning &amp; Development or Training within a BPO or contact center environment. At least 3 years of experience in a Training Manager or Learning &amp; Development leadership role. Strong knowledge of adult learning principles, instructional design, coaching methodologies, and performance management. Experience developing instructor-led, virtual, and e-learning training programs. Proficiency in Microsoft Office, Learning Management Systems (LMS), and digital learning platforms. Excellent leadership and team management skills. Strong presentation, facilitation, and communication abilities. Ability to design engaging training programs for large operational teams. Strong analytical skills with the ability to measure training effectiveness and business impact. Experience working with operational KPIs including CSAT, Quality Score, AHT, FCR, Productivity, and Employee Performance. Professional proficiency in English; additional languages are considered an advantage.</p>

We’re Hiring: Junior Architect<br>Fashion International Group, representing more than 20 international fashion brands, is looking for a Retail Projects Architect to join the Projects & Maintenance Department.<br>Due to the company’s upcoming expansion and new store openings, the selected candidate will work closely with and support the Project Manager in:• New store fit-out projects• Store maintenance follow-up• Contractors and suppliers coordination• Site progress and project schedules• Reviewing drawings, shop drawings, and BOQs• Technical office documents and reports• Furniture production and installation• Imported fixtures and decorative items• Coordination with malls and international brands• Site visits and quality inspections• Project follow-up from design until handover• Simple 3D tasks when required<br>Requirements:• Bachelor’s degree in Architecture • 1–2 years of relevant experience • Experience in retail fit-out or interior finishing • Good technical office experience • Strong Auto CAD and Microsoft Office skills • Experience in 3D software for occasional simple tasks • Good command of English • Strong communication and follow-up skills • Ability to manage multiple tasks and projects • Retail or shopping mall experience is preferred<br>???? Location: Cairo, Egypt

<p>The Duty Manager is responsible for overseeing the day-to-day operational performance of the hotel, ensuring all departments operate efficiently, safely, and in line with company standards. This role is focused on back-of-house operations, team leadership, and operational excellence rather than direct guest interaction.</p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Take full ownership of the day-to-day operational performance of the hotel, ensuring all departments run efficiently and in line with company standards.</p></li><li><p>Work closely with the Housekeeping team to ensure rooms and public areas are maintained to the highest standards and operational priorities are met.</p></li><li><p>Lead, coach, and support departmental teams, creating a high-performing, accountable, and engaged working environment.</p></li><li><p>Plan and optimize staffing levels, resource allocation, and rota management to meet business demands and operational requirements.</p></li><li><p>Monitor compliance with company policies, health and safety regulations, and brand standards across all operational departments.</p></li><li><p>Coordinate daily operations between Housekeeping, Maintenance, Food &amp; Beverage, and other support functions to ensure seamless service delivery.</p></li><li><p>Identify opportunities to improve operational efficiency, productivity, and cost control while maintaining quality standards.</p></li><li><p>Manage employee performance through regular coaching, feedback, and performance reviews, addressing any issues promptly and professionally.</p></li><li><p>Oversee operational issues, resolve internal challenges, and make effective decisions to ensure the smooth running of the business.</p></li><li><p>Produce operational reports, monitor key performance indicators (KPIs), and support the implementation of continuous improvement initiatives.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Essential Requirements</h3><ul><li><p>Previous experience in a Duty Manager, Operations Supervisor, or similar leadership role within the hospitality industry.</p></li><li><p>Strong operational background with experience overseeing Housekeeping and daily hotel operations.</p></li><li><p>Proven ability to lead, motivate, coach, and develop teams to achieve high performance.</p></li><li><p>Experience managing staffing levels, rota planning, and resource allocation.</p></li><li><p>Strong knowledge of health and safety regulations, operational compliance, and company standards.</p></li><li><p>Excellent organisational, planning, and problem-solving skills.</p></li><li><p>Ability to work under pressure and make effective decisions in a fast-paced environment.</p></li><li><p>Strong communication and interpersonal skills with the ability to build effective working relationships across departments.</p></li><li><p>Proficient in Microsoft Office and hotel property management systems.</p></li><li><p>Flexible to work shifts, including evenings, weekends, and public holidays.</p></li></ul><h3>Desirable Requirements</h3><ul><li><p>Experience working in a branded hotel environment.</p></li><li><p>Housekeeping management experience.</p></li><li><p>Knowledge of labour cost control and departmental budgeting.</p></li><li><p>IOSH, First Aid, or other relevant health and safety qualifications.</p></li><li><p>Experience using hotel management and workforce scheduling systems.</p></li></ul><p></p>