Operation Manager Jobs in Egypt

Company Description Bascota is a farm-to-table concept that focuses on fresh, locally sourced ingredients and thoughtfully crafted food and beverage experiences. The company is committed to transparent sourcing, sustainable practices, and high-quality service. Bascota aims to provide guests with wholesome meals that highlight seasonal produce and authentic flavors. Team members join a culture that values collaboration, integrity, and continuous improvement in every aspect of operations.<br>Role Description The Food and Beverage Operations Manager is a full-time, on-site role based in Cairo. This position oversees daily food and beverage operations, including coordinating front-of-house and back-of-house activities to ensure smooth service and consistent product quality. Responsibilities include managing staff schedules, supervising service standards, monitoring inventory and procurement, and enforcing food safety and hygiene regulations. The manager will analyze sales and customer feedback, implement improvements to enhance guest satisfaction, and support menu execution in alignment with the farm-to-table concept. The role also involves training and coaching team members, controlling operational costs, and collaborating with leadership on strategic initiatives and promotions.<br>Qualifications<br> Candidates should possess strong Operations Management skills, including workflow coordination and cost control. Candidates should possess Food Service and Food & Beverage knowledge, with a solid understanding of menu execution and food safety standards. Candidates should possess Customer Service and Customer Satisfaction skills, with the ability to handle feedback and maintain high service quality. Candidates should possess team leadership, staff training, and performance management capabilities. Relevant experience in restaurant, hotel, or hospitality food and beverage operations is highly beneficial. Strong organizational skills, attention to detail, and the ability to work in a fast-paced, on-site environment in Cairo. Ability to collaborate across departments and communicate clearly with diverse teams and guests. Formal education in hospitality management, business, or a related field is an advantage but equivalent experience is also valued.

About the Role<br>The Housekeeping Site Manager oversees daily housekeeping operations, ensuring high cleanliness standards, staff efficiency, and compliance with safety policies. They manage budgets, inventory, and client satisfaction to maintain service excellence.<br>The Housekeeping Site Manager is responsible for leading and managing the housekeeping staff, ensuring operational efficiency, and maintaining service quality.<br>Responsibilities<br>Housekeeping Staff Management & Training Lead and mentor housekeeping staff to maintain high cleanliness standards. Monitor training programs, ensuring compliance and timely performance evaluations. Encourage personal growth through periodic reviews.<br>Operational Efficiency & Service Quality Oversee daily housekeeping operations to meet SLA requirements. Conduct QPE inspections to maintain quality and compliance. Review and address service scores and client feedback for continuous improvement.<br>Inventory & Equipment Management Implement and manage inventory processes to optimize operations and reduce costs. Ensure all cleaning equipment is in proper working condition and schedule necessary repairs. Recommend new equipment and amenities to enhance safety and service delivery.<br>Budgeting & Resource Allocation Manage labor budgets, operating expenses, and staffing levels. Prepare and complete necessary financial and operational reports.<br>Client & Safety Compliance Enforce safety policies and procedures within the department. Attend monthly review meetings with customer representatives to discuss service performance. Qualifications<br>Education: A High school diploma is a Min Total Years of Experience: 3-5 years Years of Relevant position: 2 years in managerial role Professional Certification: TOT

Job Summary: The Operations Supervisor will be responsible for the recruitment, training and ongoing development of their team members to ensure all operational processes are performed efficiently and an excellent service is delivered to Consultants and patients at all times. The Operations Supervisor will report directly to the Assistant operations manager and work collaboratively with other Supervisors, Team leaders and staff to ensure change initiatives are fulfilled and service targets achieved at all times<br>Job Description:Manage and motivate a team of PAs and Admin Assistants to deliver an excellent level of service and support to their assigned Consultants. Supervise and coordinate the activities of staff in the daily operations of the Operations Centre. Communicate with their team, on a regular basis (including monthly performance reviews), to ensure everyone is familiar with their performance, goals and any required information or new initiatives. Hold monthly one to one meetings with the PAs / Team Leader to ensure they are meeting all targeted team and individual performance standards. Discuss performance information and suggestions for training or coaching to develop the skills and output of each PA/ TL. Ensure all operational processes are performed efficiently to meet team and departmental objectives. Monitor and analyze operational metrics to identify areas for improvement and action accordingly. Ensure any complaints are handled speedily and efficiently in line with company policy. Works on the reports provided by the Assistant Operations Manager to ensure effective collaboration with other departments, working collectively to fulfill the company's overall goals. Listen in to difficult calls and take escalation of queries when necessary, feeding back to Team leader and PA to offer advice on managing in the future. Handle consultant’s complaints to deliver a satisfactory resolution and prevent any similar issues occurring in the future. Responsible for recruitment and onboarding of new team members. Coach PAs / TLs to develop skills, output and general performance, including onboarding development for new team members. Onboarding of new consultants and ensuring all information is collected and making sure consultant profiles and insurance are on the system Ensure all files and insurance companies are added to the system. Review quality and productivity reports monthly coming from their direct manager, share with each team member and plan required resourcing and coaching program for the following month. Organize quarterly reports on team leaders’ performance and share them with the operations/ training managers to plan for needed training. Undertake all other actions and activities as reasonably requested, or delegated, by Senior Management. Complying with the line manager in work-related tasks and instructions. Other duties within the job role as reasonably identified by the management team.<br>Job Requirements:A bachelor's degree in a related field. Fluent English is A MUST. Proven work experience in the relevant department. Experience in supervising operational processes. Good working knowledge of operational procedures and policies. Excellent leadership and decision-making skills. Excellent Client facing & Internal Communication Skills Excellent Computer skills, Advanced MS excel is required Organizational and time-management skills.<br>Working Days: Monday to Friday ( Saturday & Sunday off ). Working Hours: 11:00AM to 7:00PM. Work Location: Heliopolis, Cairo.

Job Title - Production and Service Center Manager Reporting To - General Manager/Service Manager/Operations Director Location - Cairo, Egypt<br>Key Responsibilities Production and Output Plan and manage daily or weekly production schedules. Monitor product quality control and fix issues fast. Initiate ordering raw materials, spare parts, and tools. Schedule machine maintenance to stop costly breakdowns. Proper staffing and resources utilisation. Ensure production plans are synchronised with contractual obligation.<br>Service Center Operations Direct daily customer service and repair workflows. Supervision of, planning activities and safety management of Service Center Team. Repair and manufacturing of equipment as per Torishima standards and procedures. Resolve client complaints and high-priority service issues. Track service metrics like response times and repair rates. Manage part inventories and stock par levels.<br>Team and Budget Management Hire, train, and supervise technicians and floor workers. Track operational budgets and control labour costs. Enforce workplace health and safety rules. Write performance reports for senior leaders.<br>Qualifications & Requirements Bachelor's degree in Engineering, preferably Mechanical and Production, Business Administration or a related field.10+ years of relevant experience, including at least 5 years in a managerial or supervisory role. Commercial background with good P/L experience. People Management and leadership skills. Experience in managing or working with CNC machining operations is an advantage.<br>Prior Work Experience & Skills Experience in the service industry or related field. Strong leadership and team management skills. Excellent problem-solving abilities. Good computer skills and proficiency in ERP / management systems. Oracle Net Suite knowledge would be an advantage. Solid understanding of financial management. Ability to multitask and handle high-pressure situations. Experience in process improvement methodologies. Service Center, Workshop, Production, Manufacturing or similar Operations Management role. Excellent communication and interpersonal skills. Strong organisational and time-management abilities. Basic computer skills. Knowledge of service management principles. Ability to manage and motivate a team. Customer service-oriented mindset. Strong analytical and decision-making skills. Good physical condition and stamina.

General Purpose of the Role:Apply standard operating procedures in accordance with company policy to ensure efficient, accurate, timely, and cost-effective operations within the district at the highest quality standards. This involves monitoring and supervising direct and indirect subordinates as well as supporting departments, while continuously developing methods to achieve maximum customer satisfaction in alignment with strategic company goals.<br>Key Responsibilities & Tasks Monitor, implement, and administratively/operationally review district plans to carry out decisions and recommendations in compliance with district needs and company strategy. Supervise the activities of service departments within the district, assessing their performance to ensure city-wide standards are met and customer satisfaction is maximized. Conduct daily inspection tours across the district, identifying violations or defects, and coordinating with relevant departments to initiate necessary legal actions to safeguard the architectural theme. Maintain rigorous inspection routines, log any violations, and submit a weekly zone-by-zone inspection schedule to maintain comprehensive district data and resolve customer service reports efficiently. Detect unauthorized facade modifications or structural/architectural works, verifying valid technical approvals to enforce community residential regulations. Oversee legal actions against unauthorized conversions of residential units into commercial or administrative spaces, ensuring strict follow-up until violations are fully rectified. Deliver target outcomes outlined in the master plan provided by the Head of the City Authority, submitting periodic MBO reports tied directly to Key Performance Indicators (KPIs). Partner with the Security Department to maintain public order and protect private property, ensuring strict compliance with rules regarding non-authorized day laborers in open residential areas. Analyze recurring issues identified in CRM reports that affect city utilities or facilities, developing sustainable solutions alongside specialized departments to prevent recurrence. Devise advanced strategies to enhance district efficiency and present cost-saving proposals/recommendations to Senior Management. Assess and recommend human and financial resource requirements to maintain district standards for inclusion in the general budget prepared by Senior Management. Actively contribute to cost containment across district operations by ensuring optimal utilization of tools, equipment, and resources to achieve expected ROI on expenditures. Coordinate with external entities (e.g., Alexandria for Energy, Landscaping contractors), review contract execution, verify/approve financial invoices, and consult with agricultural experts to elevate service standards. Ensure unit owners adhere to internal residential bylaws set by the developer, protecting the city's overall aesthetic, architectural integrity, and structural safety. Engage directly with residents and owners to resolve complaints or feedback, striving for the highest levels of customer satisfaction. Monitor the operational effectiveness of all service units within the district, coordinating resolution of any service delivery issues facing residents.<br>Job Requirements:Education: Bachelor's Degree in a relevant field (Engineering, Business Administration, or equivalent). Experience: Extensive management experience (Senior/General Manager level) in Facility Management, Operations, or Real Estate Development/Compound Management.<br>Core Competencies & Skills:Deep knowledge of compound operations, maintenance management, and vendor/contractor oversight. Strong understanding of architectural compliance, local housing bylaws, and property usage enforcement. Experience in preparing, monitoring, and rationalizing departmental budgets, as well as reviewing contractor invoices and ROI. Ability to lead, evaluate, and direct large teams of direct and indirect subordinates. Proficiency in handling high-level resident relations, CRM reporting, and resolving complex customer complaints. Capability to align operational goals with corporate strategy, analyze performance metrics (KPIs/MBOs), and present cost-saving recommendations to Senior Management.

Company Description Data Flow Group is a global leader in Primary Source Verification (PSV), background screening, and immigration compliance services that help organizations manage risk and make informed decisions. The company combines advanced technology, stringent processes, and qualified research analysts with a global network of over 100,000 issuing authorities to verify professional credentials directly from original sources. Data Flow operates to the highest regulatory standards, including JCI, ISO, and GDPR, ensuring robust data security and compliance. Headquartered in Dubai with offices across multiple regions, Data Flow serves clients in more than 200 countries with multilingual, market-tailored services supported by specialized language partners.<br>Role Description The Senior Operations Manager – Client Delivery is a full-time, on-site role based in Giza, responsible for overseeing end-to-end delivery of services to key clients. This role includes managing daily operations, ensuring service level agreements are met, and driving process efficiency and quality across verification and compliance workflows. The Senior Operations Manager leads and mentors cross-functional teams, coordinates resource allocation, and resolves operational and client issues in a timely manner. This position collaborates closely with internal stakeholders and clients to improve performance, implement best practices, and support strategic initiatives that enhance customer satisfaction and operational excellence. The role also involves reporting on key performance indicators, identifying risks, and recommending continuous improvement measures.<br>Qualifications<br> Strong operations management skills with experience overseeing service delivery, workflow optimization, and performance metrics. Demonstrated people leadership capabilities, including team supervision, coaching, and building high-performing, client-focused teams. Client relationship management skills, with experience handling escalations, managing expectations, and delivering solutions in a service-driven environment. Analytical and problem-solving skills, including the ability to interpret data, identify trends, and implement process improvements. Knowledge of compliance, quality assurance, or risk management, ideally within verification, background screening, or related regulated industries. Excellent communication and stakeholder management skills, with the ability to work effectively across multicultural and cross-functional teams. Relevant academic background, such as a bachelor’s degree in Business Administration, Operations Management, or a related field; an advanced degree is an advantage. Proficiency with operational and reporting tools (e.g., spreadsheets, dashboards, workflow systems) and comfort working with technology-enabled processes. Proven experience in a senior operations or service delivery role, preferably in a global or multi-site organization.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Position description</strong><br><strong>Domain</strong><br>SUPPORT FUNCTION - Accounting and finance<br><strong>Job title</strong><br>Regional Chief Financial Officer - Middle East M/F<br><strong>The NGE adventure</strong><br>As part of the development and management of our activities in the Middle East, we are looking for a <strong>Regional Finance Director</strong> to lead the finance function across a portfolio of several legal entities in three countries.<br>Reporting to the Regional Director, you will play a key role in structuring, coordinating and steering the region's financial performance. You will oversee all aspects of finance, including accounting, financial planning, tax, treasury, internal control, compliance, legal matters, and insurance, while acting as the primary interface with the Group Finance organization.<br><strong>In this role, your main responsibilities will include :</strong><br><strong>Financial management and reporting</strong><br><ul><li>Ensure accurate and timely monthly, quarterly, and annual financial reporting in compliance with Group requirements.</li><li>Oversee the preparation of statutory financial statements and coordinate tax reporting with the Group Tax team.</li><li>Lead the region annual budget process in collaboration with the operation management team and ensure its monitoring and quarterly updates.</li><li>Deliver insightful financial analyses and recommendations to regional and corporate management.</li></ul><br><strong>Management and leadership of the finance function</strong><br><ul><li>Lead, coordinate, and develop the finance teams across the countries within the region.</li><li>Contribute to the development of the cost controlling function within the region.</li><li>Partner closely with operational managers to enhance financial awareness and support the successful delivery of strategic projects.</li></ul><br><strong>Internal control, compliance and risk management</strong><br><ul><li>Ensure strong financial governance in the application of administrative and financial procedures, as well as the effective use of Group tools.</li><li>Maintain compliance with legal, tax, social, insurance and regulatory obligations applicable in the countries within the region.</li><li>Manage relationship with auditors, banks, financial advisors, JV partners and other external stakeholders.</li></ul><br><strong>Treasury and cash management</strong><br><ul><li>Oversee cash flow forecasts and maintain a strong focus on cash generation.</li><li>Monitor collections, debt levels, and key treasury indicators.</li><li>Identify opportunities to optimize cash generation and improve financial efficiency across the region.</li></ul><br><strong>The ideal profile</strong><br>You have a strong track record in <strong>senior finance leadership roles within an international operational environment.</strong><br>You bring broad expertise across the finance function, encompassing accounting, tax, treasury, financial control and performance management. Comfortable operating in complex and evolving business environments, you provide clear insight and support informed decision-making.<br>You combine this technical credibility with a collaborative approach building effective partnerships with operational teams.<br>You are known for your rigour, sound judgement and pragmatic approach, and you have the resilience and diplomacy to move initiatives forward in a demanding international environment.<br><strong>Fluency in English and Arabic is essential to succeed in this regional role.</strong><br><strong>Contract type</strong><br>Permanent<br><strong>Why join us?</strong><br>This role offers the opportunity to lead a strategic regional finance function at the heart of the business, working closely with operational teams in a demanding and fast-evolving international environment.<br>As a key member of the regional leadership team, you will play a central role in supporting business performance, strengthening financial governance and processes, and contributing to the continued development of our Middle East operations.<br>By joining TSO, you become part of an independent group that is:<br>Innovative, responsible and supportive<br>Committed to a people-first approach<br>Offering genuine career development opportunities (with more than 50 professions to explore)<br>Dedicated to diversity and inclusion (gender balance, social integration, disability, etc.)<br><strong>Position location</strong><br><strong>Job location</strong><br>Middle-East/North Africa, Egypt<br><strong>City</strong><br>Cairo, Egypt<br><strong>Candidate criteria</strong><br><strong>Minimum level of education required</strong><br>5-year university degree<br><strong>Minimum level of experience required</strong><br>Over 10 years<br> </div>

Operations Manager (Wiring & Cable Manufacturing) Reports To: Plant Manager Department: Operations / Manufacturing Job Summary The Operations Manager is responsible for leading and coordinating all production operations within the wiring and cable manufacturing plant. The role ensures that production targets are achieved safely, efficiently, and in compliance with quality standards while optimizing costs, productivity, and resource utilization. The Operations Manager works closely with Production, Maintenance, Quality, Supply Chain, Engineering, and EHS teams to drive continuous improvement and operational excellence. Key Responsibilities Production Management Plan, organize, and oversee daily production activities to meet customer demand and delivery schedules. Ensure achievement of production KPIs including output, efficiency, OEE, yield, and on-time delivery. Monitor manufacturing processes including wire drawing, annealing, stranding, insulation, cabling, sheathing, armoring, testing, and packaging. Optimize production scheduling and machine utilization to maximize throughput. Minimize downtime through effective coordination with the Maintenance team. Operational Excellence Implement Lean Manufacturing, Six Sigma, 5S, Kaizen, and continuous improvement initiatives. Identify process bottlenecks and implement corrective actions. Drive productivity improvements and cost reduction programs. Standardize work practices and improve operational efficiency. Quality Management Ensure compliance with ISO 9001 and applicable cable manufacturing standards (IEC, BS, UL, ASTM, or customer specifications). Work closely with the Quality department to reduce defects, scrap, and customer complaints. Lead root cause analysis and corrective/preventive actions (CAPA). Health, Safety & Environment Promote a strong safety culture across all operations. Ensure compliance with company HSE policies and local regulations. Conduct safety audits and risk assessments. Lead investigations of production-related incidents and implement preventive measures. People Management Lead, coach, and develop production supervisors and team leaders. Conduct performance evaluations and establish development plans. Manage workforce planning, training, and succession planning. Foster teamwork, accountability, and employee engagement. Planning & Coordination Coordinate with Supply Chain to ensure availability of raw materials such as copper, aluminum, PVC, XLPE, compounds, tapes, and packaging materials. Work with Engineering on new product introductions and process improvements. Collaborate with Sales and Planning to meet customer delivery requirements. Financial Management Manage production budgets and operating costs. Monitor manufacturing costs, labor efficiency, energy consumption, and material waste. Support annual budgeting and capital expenditure planning. Reporting Prepare and present operational reports to the Plant Manager covering:Production performance OEE and productivity Quality metrics Downtime analysis Safety performance Labor utilization Cost performance Continuous improvement initiatives Customer service and delivery performance Key Performance Indicators (KPIs) Production output achievement Overall Equipment Effectiveness (OEE) First Pass Yield (FPY) Scrap and waste percentage Manufacturing cost per unit On-Time Delivery (OTD) Equipment downtime Labor productivity Customer complaints Safety performance (LTIFR/TRIR) Inventory accuracy Continuous improvement savings Qualifications Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Manufacturing Engineering, or a related discipline. Master's degree (MBA or Engineering Management) is an advantage. Experience8–12 years of experience in manufacturing operations. Minimum 5 years in a leadership role within the wire and cable manufacturing industry. Strong experience in wire drawing, stranding, extrusion, cabling, armoring, testing, and finishing processes. Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or similar). Experience with Lean Manufacturing and continuous improvement methodologies. Technical Skills Strong knowledge of cable manufacturing processes. Understanding of copper and aluminum conductor processing. Knowledge of extrusion technologies (PVC, XLPE, PE, LSZH). Production planning and scheduling. Capacity planning. Process optimization. Quality systems and statistical process control. Root cause analysis tools. Budget and cost management. KPI analysis and reporting. Leadership Competencies Strategic thinking Results-oriented leadership Decision-making Team development and coaching Cross-functional collaboration Problem-solving and analytical thinking Change management Effective communication Conflict resolution Continuous improvement mindset Working Relationships Reports to:Plant Manager Direct Reports:Production Supervisors Shift Managers Production Planners (where applicable) Manufacturing Engineers (depending on organization) Production Coordinators Internal Interfaces:Quality Assurance Maintenance Supply Chain Engineering Warehouse EHSFinance HRSales & Customer Service Preferred Certifications Lean Six Sigma Green Belt or Black Belt ISO 9001 Internal Auditor OSHA or equivalent Safety Certification Project Management certification (PMP) is an advantage

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Handling day-to-day operations and solving operations issues Handling purchasing and receiving from Issuing PO’s and collect Invoices Report staff performance to the operations manager Contribute and add new menu items regularly with the operations manager. Develop and motivate team members through identify certain KPI’s and targets. Implement loss/risk prevention to minimize shrinkage and wastages. Handle compliance with food and beverage hygiene policies and procedures. Manage scheduling and training of baristas. Be “on-call” with the responsibility to respond to problems or fill-in when needed.solve problems and make decisions that benefit the business within his work scope.<br><br>Qualifications<br><br>Excellent communication and teaching skills Proactive approach to problem-solving and staff management Superior leadership capabilities Ability to work well within groups At least 5 years of experience in the coffee industry Be a model barista, both as far as bar skills, customer service and enthusiasm to shareknowledge Detail-oriented Previous management experience is a must .

An opportunity in KSA for the Factory Operation Manager Key Responsibilities:Manage daily factory operations and ensure smooth production workflow. Supervise and lead maintenance, production, and operational teams including supervisors and department heads. Monitor machinery performance and coordinate preventive and corrective maintenance activities. Ensure production targets, quality standards, and operational KPIs are achieved. Develop and implement operational improvement, optimization, and automation strategies. Oversee production orders, operational reporting, and process efficiency analysis. Ensure compliance with safety regulations, company policies, and operational procedures. Coordinate with cross-functional departments to improve overall plant performance. Utilize the SAP ERP system for operational planning, reporting, and resource management. Lead and motivate teams while maintaining strong operational discipline and leadership presence. Job Requirements: Bachelor’s degree in engineering, industrial management, or any related field. Minimum 15 years of experience in industrial manufacturing operations. Minimum 5 years of experience in a managerial or leadership role. Experience within the steel industry is a MUST SAP ERP system experience is mandatory. Strong leadership and people management skills. Strong personality with the ability to manage large operational teams. Experience in maintenance management, production operations, machinery handling, and process optimisation. Knowledge of automation and operational efficiency improvement methodologies is highly preferred.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Full time Job - Rotational Shifts - 5 working days Job objective : The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to post-donation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through the implementation of competent quality control measures &amp; staff training program, ensure the donor safety and satisfaction, optimize the whole operations related to the DC including financial, marketing, administrative, quality, personnel, systems, supplies, equipment and other infrastructure_x000C_acility-related controls as well as achieving centers KPIs and targets in coordination with the Center Manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>B.S. degree in the medical field and health-related science (Examples includes but not limited to; Medicine, pharmacy, dentistry, sciences, nursing, etc.).</li><li>Minimum 5 years of relevant experience.</li><li>Previous supervisory/ people management experience is essential.</li><li>Experience in a GxP regulated environment and Quality standards.</li><li>Post-Graduate Certification in Quality Assurance, preferrable.</li><li>Proficiency in all Microsoft Office applications.</li><li>Leadership.</li><li>People management skills.</li><li>Emotional intelligence.</li><li>Assertiveness &amp; decision-making ability.</li><li>Resourcefulness and proactivity.</li><li>Strong communication skills.</li><li>Critical thinking and problem solving.</li><li>Teamwork and collaboration.</li><li>Professionalism and strong work ethic.</li><li>Excellent customer service.</li><li>Organized and able to manage time effectively.</li><li>Analytical.</li><li>Interpersonal skills.</li><li>Ability to work within a highly regulated, labor intensive, fast paced medical environment.</li><li>Excellent written and spoken English and Arabic.</li></ul><p></p></section>

Cloudors is a fast-growing technology and Oracle Cloud consulting firm operating across Egypt and the Gulf. We're looking for a Finance & Operations Manager to own the company's entire operating backbone — finance, administration, compliance, and operations: everything that keeps the company running that isn't sales, technology, or customer success. You'll lead a small team today and grow the function as we scale. This is a force-multiplier role, partnering directly with leadership — ideal for someone who would rather build and automate a function than simply inherit one. In this role, you'll:Own the full accounting cycle and month-end close; review the team's work and ensure accurate, timely financial reporting. Own treasury — cash flow, bank balances, and payments — within clearly defined approval controls. Own the compliance calendar — ensure all tax and statutory obligations are met on time across our group entities. Own government, legal, and administrative processes — company registrations and work-visa/residency coordination across Egypt and KSA — with local agents. Oversee accounts receivable, accounts payable, procurement, and vendor relationships. Oversee office and facilities operations and the safekeeping of company assets and access. Oversee people operations alongside the team — payroll, onboarding/offboarding, and employee insurance administration. Build and document scalable processes, controls, and SOPs, and drive automation of routine work using modern ERP and AI-enabled tools. Manage and mentor the finance and administration team. Set the operating cadence and act as a trusted partner and force multiplier to leadership, providing accurate, decision-ready information. What we're looking for:6+ years in finance and/or operations, including owning a function and/or managing a team. BSc in Accounting or Finance; a professional qualification (CMA/CPA/ACCA) is a plus. Strong command of Egyptian tax and statutory compliance; Gulf/KSA exposure is a strong plus. A true generalist who moves comfortably between finance, administration, operations, and people. A proven process-builder and self-starter, with high integrity and discretion. Tech-forward, with a genuine automation mindset. Fluent in English and Arabic. Nice to have: multi-entity / multi-jurisdiction (Egypt + KSA) experience ·Oracle or other cloud ERP · a track record of scaling or automating a back-office function ·experience building or managing a people/HR function. How to Apply:Send your CV to (vacancy@thecloudors.com) with subject line: Finance & Operations Manager

About The Role<br><br>At Octane, we are transforming how businesses manage and control fleet and vehicle-related expenses across Egypt through our digital payment and fleet management ecosystem.<br><br>As an Account Manager, you will be responsible for managing and growing strategic B2B relationships with fleet operators, logistics companies, and enterprise clients within the automotive ecosystem. You will ensure that clients are fully utilizing Octane’s platform to optimize their fuel, maintenance, toll, and operational spending.<br><br>This role is ideal for someone with strong experience in the automotive or mobility sector who understands fleet operations and thrives in managing enterprise-level client relationships in a fast-paced, tech-driven environment.<br><br>What You'll Be Doing<br><br>Manage a portfolio of B2B enterprise accounts in the automotive, logistics, and fleet sectors Serve as the main point of contact for key clients using Octane’s fleet payment platform Drive adoption and full utilization of Octane’s ecosystem (fuel, maintenance, tolls, and services) Build strong relationships with fleet managers, operations directors, and finance stakeholders Identify upselling and expansion opportunities across existing accounts Ensure client satisfaction, retention, and long-term account growth Collaborate with Sales, Operations, Product, and Tech teams to ensure smooth onboarding and execution Monitor account performance, transaction behavior, and usage trends using dashboards and CRM tools Handle client escalations and ensure timely resolution of operational issues Conduct regular business reviews (QBRs) and performance reporting for clients Stay updated on fleet operations, logistics trends, and automotive market dynamics in Egypt<br><br>Key Areas of Ownership<br><br>Enterprise Account Management (Fleet & Automotive Clients) Revenue Growth & Account Expansion Client Success & Retention Fleet Platform Adoption & Usage Optimization Cross-functional Execution (Ops / Product / Tech) Data-driven Account Performance Monitoring<br><br>What We're Looking For<br><br>Bachelor’s degree in Business, Marketing, Engineering, or related field3–5 years of experience in Account Management, Sales, or Customer Success Must have experience in the automotive, mobility, logistics, or fleet industry Strong B2B enterprise account management experience Familiarity with fleet operations, fuel management, or automotive services is a strong plus Excellent communication, negotiation, and stakeholder management skills Strong analytical skills and ability to interpret usage and performance data Experience working with CRM systems (Salesforce, Hub Spot, or similar) Ability to manage multiple enterprise accounts simultaneously Strong problem-solving mindset and ownership attitude<br><br>If you’re excited to join a fast-growing company and want to play a key role in supporting our people and operations, we’d love to hear from you.<br><br>Send us your updated resume to hr@octane-tech.io with the subject line "Account Manager – Cairo".

Location : Sheikh Zayed, Egypt Job Type : On-Site (Office Based-Full Time)<br>JOB SUMMARYAs a French Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You will be responsible for employees’ satisfaction and development, enhancing the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving quality of service, communication skills and technical ability.<br>KEY JOB RESPONSIBILITIESManage team of Customer Support Representatives Provide coaching to team members to support their professional and personal Support the Operation Manager in identifying areas of improvement. Provides accurate and timely communication to all applicable parties on any customer support issue Attends regular operational and business review meetings Monitors specific KPIs to ensure the proper delivery of the business Participates in reviewing processes and workflow to diagnose areas for improvement Builds and sends updated reports to the management team (site manager, global operations manager, office manager, etc.) as required Proactively proposes improvement plans where gaps are noticed Participate in the recruitment process for new hires in the program Ensure legal compliance and safety of content uploaded to the short video platforms Fulfill base productivity and quality requirements We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.<br>KEY JOB REQUIREMENTSFluency in French (B2/C1) Fluency in English (B2/C1) Proven working experience as Team Leader in BPO environment (minimum of 1 year) Excellent organization and leadership skills Strong knowledge of MS Office (Word, Excel) Eager to learn, self-motivated and goal oriented Logical problem-solving skills and ability to multi-task Proven oral and written communication skills Possess a high level of Professionalism<br>But that’s just the start–here are a few more reasons to consider Alorica. Career development opportunities Extensive training programs Access top notch technologies and best practices Excellent working environment Company events

Location : Sheikh Zayed, Egypt Job Type : On-Site (Office Based-Full Time)<br>JOB SUMMARYAs a French Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You will be responsible for employees’ satisfaction and development, enhancing the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving quality of service, communication skills and technical ability.<br>KEY JOB RESPONSIBILITIESManage team of Customer Support Representatives Provide coaching to team members to support their professional and personal Support the Operation Manager in identifying areas of improvement. Provides accurate and timely communication to all applicable parties on any customer support issue Attends regular operational and business review meetings Monitors specific KPIs to ensure the proper delivery of the business Participates in reviewing processes and workflow to diagnose areas for improvement Builds and sends updated reports to the management team (site manager, global operations manager, office manager, etc.) as required Proactively proposes improvement plans where gaps are noticed Participate in the recruitment process for new hires in the program Ensure legal compliance and safety of content uploaded to the short video platforms Fulfill base productivity and quality requirements We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.<br>KEY JOB REQUIREMENTSFluency in French (B2/C1) Fluency in English (B2/C1) Proven working experience as Team Leader in BPO environment (minimum of 1 year) Excellent organization and leadership skills Strong knowledge of MS Office (Word, Excel) Eager to learn, self-motivated and goal oriented Logical problem-solving skills and ability to multi-task Proven oral and written communication skills Possess a high level of Professionalism<br>But that’s just the start–here are a few more reasons to consider Alorica. Career development opportunities Extensive training programs Access top notch technologies and best practices Excellent working environment Company events

Location : Sheikh Zayed, Egypt Job Type : On-Site (Office Based-Full Time)<br>JOB SUMMARYAs a French Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You will be responsible for employees’ satisfaction and development, enhancing the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving quality of service, communication skills and technical ability.<br>KEY JOB RESPONSIBILITIESManage team of Customer Support Representatives Provide coaching to team members to support their professional and personal Support the Operation Manager in identifying areas of improvement. Provides accurate and timely communication to all applicable parties on any customer support issue Attends regular operational and business review meetings Monitors specific KPIs to ensure the proper delivery of the business Participates in reviewing processes and workflow to diagnose areas for improvement Builds and sends updated reports to the management team (site manager, global operations manager, office manager, etc.) as required Proactively proposes improvement plans where gaps are noticed Participate in the recruitment process for new hires in the program Ensure legal compliance and safety of content uploaded to the short video platforms Fulfill base productivity and quality requirements We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.<br>KEY JOB REQUIREMENTSFluency in French (B2/C1) Fluency in English (B2/C1) Proven working experience as Team Leader in BPO environment (minimum of 1 year) Excellent organization and leadership skills Strong knowledge of MS Office (Word, Excel) Eager to learn, self-motivated and goal oriented Logical problem-solving skills and ability to multi-task Proven oral and written communication skills Possess a high level of Professionalism<br>But that’s just the start–here are a few more reasons to consider Alorica. Career development opportunities Extensive training programs Access top notch technologies and best practices Excellent working environment Company events

Location : Sheikh Zayed, Egypt Job Type : On-Site (Office Based-Full Time)<br>JOB SUMMARYAs a French Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You will be responsible for employees’ satisfaction and development, enhancing the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving quality of service, communication skills and technical ability.<br>KEY JOB RESPONSIBILITIESManage team of Customer Support Representatives Provide coaching to team members to support their professional and personal Support the Operation Manager in identifying areas of improvement. Provides accurate and timely communication to all applicable parties on any customer support issue Attends regular operational and business review meetings Monitors specific KPIs to ensure the proper delivery of the business Participates in reviewing processes and workflow to diagnose areas for improvement Builds and sends updated reports to the management team (site manager, global operations manager, office manager, etc.) as required Proactively proposes improvement plans where gaps are noticed Participate in the recruitment process for new hires in the program Ensure legal compliance and safety of content uploaded to the short video platforms Fulfill base productivity and quality requirements We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.<br>KEY JOB REQUIREMENTSFluency in French (B2/C1) Fluency in English (B2/C1) Proven working experience as Team Leader in BPO environment (minimum of 1 year) Excellent organization and leadership skills Strong knowledge of MS Office (Word, Excel) Eager to learn, self-motivated and goal oriented Logical problem-solving skills and ability to multi-task Proven oral and written communication skills Possess a high level of Professionalism<br>But that’s just the start–here are a few more reasons to consider Alorica. Career development opportunities Extensive training programs Access top notch technologies and best practices Excellent working environment Company events

We are seeking an experienced and results-driven Commercial Manager to join our team at our bonded warehouse operation in Ain Sokhna.<br>Key Responsibilities<br>* Develop and implement commercial strategies to drive business growth and maximize warehouse occupancy.* Build and maintain strong relationships with importers, exporters, freight forwarders, customs brokers, and logistics partners.* Identify new business opportunities and generate leads within the logistics and supply chain sector.* Negotiate commercial agreements and contracts with clients.* Prepare commercial proposals, pricing, and service offerings.* Monitor market trends, competitor activities, and customer requirements.* Collaborate with operations to ensure excellent customer service and contract fulfillment.* Achieve sales targets and contribute to the company’s revenue growth.<br>Requirements<br>* Minimum 10 years of commercial experience, preferably within bonded warehouses, logistics, freight forwarding, or supply chain operations.* Proven experience in the Ain Sokhna area with a strong industry network.* Excellent negotiation, communication, and relationship management skills.* Strong business development and strategic planning capabilities.* Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.* Proficiency in Microsoft Office and CRM systems.* Fluent in English and Arabic.<br>What We Offer<br>* Competitive salary and performance-based incentives.* Opportunity to work with a growing logistics organization.* Professional and dynamic work environment.<br>Location: Ain Sokhna, Egypt<br>Qualified candidates are invited to submit their CV, mentioning “Commercial Manager – Bonded Warehouse” in the subject line.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary Are you ready to take your skills to the next level and become our next Account Manager? IFF is a global leader in flavors, fragrances, food ingredients and health &amp; biosciences, we deliver sustainable innovations that elevate everyday products. Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success. We are seeking a talented Account Manager to plan and implement sales to specific, existing major accounts where growing relationships, identifying opportunities in the region! This is exciting opportunity is based in Cairo, Egypt!</p><p>Where You ll Make a Difference</p><ul><li>Develop multi-level cross-functional customer relationships with key customer decision makers/influencers</li><li>Contribute/lead commercial negotiation (e.g., annual pricing, payment terms)</li><li>Maximize potential advantage to IFF while delivering optimal solutions to customer.</li><li>Acts as the main customer point of contact in all matters</li><li>Demonstrate IFF Culture Principles and live our values</li><li>Lead projects through effective communication, and collaboration with key external and internal stakeholders(CI/Marketing/Creative Teams/formulation etc.)</li><li>Build and execute account plans successfully</li><li>Responsible for setting clear commercial targets (Sales/GP/New Win/Grow Market share) with the manager / Achieve new wins / grow market / market share aligned with account strategic plan</li><li>Define and suggest the required account resources, investment, and relevant service model to support the account.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree preferably in Food Science/ Business/Sciences or Engineering</li><li>Ability to understand basic financial concepts/processes (pricing/margin/forecasting)</li><li>Curiosity and passion with strong interests in sales &amp; business development</li><li>Minimum 3-5 Years experience in sales, sales service, product development, FMCG, flavors, chemical or ingredients industries</li></ul><p>Good communicator with negotiation and presentation skills</p><p>Ability to cross collaborate with internal &amp; external teams</p><p>Self-driven with a track record for delivering results</p><p>Collaborative and demonstrated team player</p><p>Digital savvy with an ability to leverage online resources</p><p></p></section>

Company Description<br>8One Burger is a growing quick-service restaurant brand focused on delivering high-quality burgers, consistent operations, and a strong customer experience. As the brand continues to expand, we are looking for experienced operators who can take ownership of branch performance, develop strong teams, and maintain high operational standards.<br><br><br>Role Description<br>This is a full-time, on-site Branch Manager position based in Cairo, Egypt.<br>The Branch Manager will be responsible for the overall performance and day-to-day operation of the branch, including team management, service quality, food quality, inventory, cost control, sales performance, and compliance with 8One Burger’s operational and food safety standards.<br>This is a hands-on operational role. The successful candidate is expected to be present on the floor, identify operational gaps, take corrective action, develop the team, and continuously improve branch performance.<br><br><br>Key Responsibilities<br>Lead and manage daily branch operations across all shifts. Recruit, train, coach, and manage branch employees. Ensure compliance with operational, food safety, hygiene, and service standards. Monitor sales performance and branch KPIs. Manage food cost, labor cost, waste, and overall branch profitability. Control inventory, ordering, receiving, and stock variances. Improve service speed, order accuracy, food quality, and customer experience. Monitor customer feedback and delivery platform performance. Identify operational issues and implement corrective actions. Maintain a disciplined, accountable, and performance-driven work environment. Prepare and follow up on operational and performance reports.<br><br>Qualifications<br>Proven experience in the QSR, fast-food, or casual dining industry. Previous experience in burger, fast-food, or QSR concepts is required. Strong understanding of restaurant operations, food cost, labor cost, inventory management, and P&L. Demonstrated ability to manage and develop restaurant teams. Strong leadership, communication, and problem-solving skills. Hands-on management style with a strong sense of ownership and accountability. Strong customer service orientation. Ability to work effectively in a fast-paced environment. Experience with delivery platforms and high-volume restaurant operations is preferred. Ability to work full-time on-site in Cairo, Egypt