Network Administrator Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Position Summary</strong></p><br><br><br><p>The Research Network Administrator holds the responsibility for managing and sustaining the network, servers, databases, and software platforms that underpin survey research activities.</p><br><br><p>This role is crucial for ensuring secure data collection, consistent system performance, and compliance with data privacy and security standards.</p><br><br><br>Key Responsibilities<ul><li>Install, configure, and maintain network infrastructure supporting survey research activities.</li><li>Administer survey platforms and databases used for data collection and reporting.</li><li>Monitor network performance and troubleshoot connectivity, hardware, and software issues.</li><li>Ensure data security, backup, disaster recovery, and system availability.</li><li>Support researchers with survey deployment, user access, and technical issues.</li><li>Maintain user accounts, permissions, and authentication systems.</li><li>Collaborate with research teams to implement new technologies and improve survey processes.</li><li>Document network configurations, system changes, and technical procedures.</li><li>Ensure compliance with organizational policies and applicable data protection regulations.</li><li>Perform software updates, patches, and preventive maintenance.</li></ul>Required Qualifications<ul><li>Experience in network administration or IT systems support.</li><li>Knowledge of:<ul><li>TCP/IP networking</li><li>Windows and/or Linux server administration</li><li>Database management (SQL Server, MySQL, PostgreSQL)</li><li>Cloud platforms (AWS, Azure, or Google Cloud)</li><li>Network security and firewalls</li></ul></li><li>Experience supporting research or survey platforms is preferred.</li><li>Strong troubleshooting and analytical skills.</li></ul>Preferred Skills<ul><li>Familiarity with survey software such as Qualtrics, REDCap, SurveyMonkey, or LimeSurvey.</li><li>Understanding of research data management and statistical software.</li><li>Knowledge of cybersecurity best practices.</li><li>Experience with virtualization and backup solutions.</li><li>Strong communication and project management skills.</li></ul>Typical Duties<ul><li>Monitor system uptime and performance.</li><li>Resolve technical support tickets.</li><li>Manage network equipment and server infrastructure.</li><li>Secure sensitive research data.</li><li>Coordinate software upgrades and testing.</li><li>Generate system performance reports.</li><li>Train users on research technology tools.</li></ul>Work Environment<ul><li>Office, university, healthcare, government, or research institute setting.</li><li>May require occasional after-hours maintenance or on-call support.</li><li>Hybrid or remote work may be available depending on the organization.</li></ul> <br><br> </div>

About the Role<br>We are seeking a highly skilled and results-oriented IT Infrastructure & Service Management Specialist to join our Information Technology team. This role is responsible for ensuring the stability, security, availability, and continuous improvement of the organization's IT infrastructure while delivering high-quality IT services aligned with business objectives. The successful candidate will possess strong technical expertise across infrastructure, networking, cloud platforms, virtualization, and IT Service Management (ITSM). This position requires a proactive professional with excellent analytical, communication, and problem-solving skills who can effectively manage enterprise infrastructure, support business-critical systems, and drive operational excellence.<br>Key Responsibilities:<br>Infrastructure Administration<br>Administer, monitor, maintain, and optimize enterprise IT infrastructure, ensuring maximum system availability and performance. Install, configure, upgrade, and maintain Windows Server, Linux, and other enterprise server operating systems. Manage Active Directory, Group Policy, DNS, DHCP, file services, and other core infrastructure services. Perform system health monitoring, capacity planning, performance tuning, and preventive maintenance. Develop and maintain infrastructure documentation, technical procedures, and operational standards. Ensure infrastructure compliance with organizational security policies and industry best practices.<br>Network Administration Configure, administer, and troubleshoot enterprise routing and switching environments. Monitor network performance and proactively resolve connectivity, latency, and performance issues. Manage LAN, WAN, VPN, wireless infrastructure, and network segmentation. Support firewall configurations, network security policies, and secure remote connectivity. Participate in network architecture planning and infrastructure expansion projects.<br>Cloud Infrastructure Management<br>Deploy, administer, and optimize cloud environments across Microsoft Azure, Amazon Web Services (AWS), and Oracle Cloud Infrastructure (OCI). Manage cloud resources, virtual networks, storage, identity management, backup, and disaster recovery solutions. Monitor cloud performance, availability, utilization, and cost optimization. Implement cloud governance, security controls, and operational best practices. Support cloud migration and digital transformation initiatives.<br>Virtualization & Data Center Operations Administer VMware and Microsoft Hyper-V virtualization platforms. Manage virtual machines, storage, resource allocation, clustering, snapshots, and backups. Optimize virtualization environments to improve scalability, resilience, and operational efficiency. Support business continuity and disaster recovery strategies.<br>IT Service Management<br>Lead the daily operation of IT Service Management processes in accordance with ITIL best practices. Manage customer-focused ticketing systems while ensuring compliance with established Service Level Agreements (SLAs). Monitor incident, problem, request, change, and asset management activities. Analyze recurring incidents and implement long-term corrective and preventive solutions. Develop service reports, KPIs, dashboards, and operational metrics for management. Drive continual service improvement initiatives across the IT organization.<br>Security & Compliance<br>Implement infrastructure security standards, policies, and controls. Monitor system vulnerabilities and coordinate remediation activities. Support endpoint protection, identity management, access control, and security auditing. Participate in disaster recovery planning, backup validation, and business continuity testing. Ensure compliance with organizational governance, regulatory requirements, and cybersecurity standards.<br>Project Delivery<br>Participate in infrastructure implementation, upgrade, migration, and modernization projects. Collaborate with vendors, external partners, and internal stakeholders throughout project lifecycles. Provide technical recommendations to improve infrastructure reliability, scalability, and operational efficiency. Evaluate emerging technologies and recommend suitable solutions aligned with business objectives.<br>Technical Support<br>Provide advanced (Level 2/Level 3) technical support for infrastructure-related incidents. Troubleshoot complex hardware, software, networking, virtualization, and cloud-related issues. Mentor junior IT staff and provide technical guidance when required. Maintain high levels of customer satisfaction through timely issue resolution and effective communication.<br>Qualifications:<br>Education<br>Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a related discipline.<br>Professional Experience<br>Proven experience in enterprise IT infrastructure administration and technical support. Demonstrated experience managing Windows Server and Linux environments. Strong practical experience with enterprise networking, including routing, switching, TCP/IP, VLANs, VPNs, DNS, and DHCP. Hands-on experience administering Microsoft Azure, AWS, and Oracle Cloud Infrastructure. Practical experience with VMware and Hyper-V virtualization platforms. Experience managing enterprise backup and disaster recovery solutions. Experience supporting enterprise security technologies and infrastructure. Demonstrated experience administering customer-focused IT Service Management and ticketing platforms. Experience participating in enterprise infrastructure implementation and migration projects.<br>Required Technical Skills<br>Windows Server Administration Linux Administration Active Directory & Group Policy DNS, DHCP, TCP/IPRouting & Switching LAN/WAN Technologies VPN Technologies VMware Microsoft Hyper-VMicrosoft Azure Amazon Web Services (AWS) Oracle Cloud Infrastructure (OCI) Infrastructure Monitoring Backup & Disaster Recovery Endpoint Security Microsoft 365 Administration IT Service Management (ITSM) Enterprise Ticketing Systems Power Shell or Bash scripting is considered an advantage.<br>Certifications<br>The following certifications are highly desirable:ITIL Level 3 Service Management Framework Microsoft Certified (Azure) AWS Certified Oracle Cloud Infrastructure Certification VMware Certified Professional (VCP) Cisco CCNA or CCNP (preferred) Microsoft Windows Server Certifications (preferred)<br>Competencies<br>The successful candidate should demonstrate the following competencies:Customer Focus Teamwork and Collaboration Communication and Influencing Executing with Excellence Analytical Thinking Problem Solving Accountability Planning and Organization Adaptability and Continuous Learning Decision Making Results Orientation Time Management<br>Language Requirements<br>English: Fluent Arabic: Fluent or Professional Working Proficiency

<p>So what does an IT Supervisor do? Think of yourself as someone who will oversee the activities and performance of IT Support/Helpdesk personnel and ensure exemplary customer service to all internal customers. You will drive for compliance to all processes and procedures regarding the resolution and rectification of I.T. systems problems / issues (i.e. case submission, resolution methodology). As you tackle your new tasks for the day, you know that it will lead to one thing: that you will coordinate with product development, R&amp;D, and other internal departments to resolve issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future releases.</p><p>As an IT Supervisor, you will:</p><ul><li>You will develop and manage effective working relationships with other departments, groups and personnel. You will provide direction, supervision, and leadership to members of the Desktop Support/IT Support Team.</li><li>You will be responsible for assigning and prioritizing work, setting expectations, promoting goals and priorities, and performance management.</li><li>You will conduct periodic performance reviews of IT Support Specialists.</li><li>You will oversee desktop support operations and ensure excellent customer service to all internal or external customers.</li><li>You will provide expert technical support, training, and assistance to desktop support personnel on network computer system issues and on new technology.</li><li>You will provide analysis on desktop related issues, determines problems, implements solutions, resolves or forwards work orders to appropriate personnel within the IT team (i.e. Sr. Network Administrator, Sr. Systems Administrator).</li><li>You will coordinate with product development, and other internal departments to resolve issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future releases.</li><li>You will provide assistance to other teams within the department (i.e. Sr. Network Administrator, Sr. Systems Administrator,etc) to improve services, processes, roll out new applications, increase and promote security.</li><li>You will ensure service level agreements are communicated and understood by the desktop support team.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Do you have what it takes to become an IT Supervisor?</p><p>Requirements:</p><ul><li>Bachelor s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT/Computer-related course.</li><li>You must have minimum of 5 years IT support experience in Supervisory capacity and 7+ years of IT Support experience</li><li>Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair.</li><li>Knowledge of Active Directory management , and basic network troubleshooting.</li><li>Knowledge of I.T. requirements / demands in call center Operations and organization, particularly in the area of Operations support.</li><li>Skilled technical writer able to document problems and solutions for customers and other technical support personnel.</li><li>Strong time and project management skills.</li><li>Excellent oral and written communication skills. Fluency in the English language.</li><li>Adaptive to changing work schedules and working hours.</li><li>Excellent problem determination technique.</li><li>Excellent customer orientation.</li><li>Well-organized and good follow through on commitments to customers.</li><li>Strong problem-solving, decision-making, and analytical skills.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>About TaskUs:</b></span>TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.&nbsp;</p><br><br><p>The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.</p><br><br><p>It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.</p><br><br><p><span><b>What We Offer:</b></span>At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.</p><br><p><span><span><b>IT Supervisor</b></span></span></p><br><br><p><span><span>So what does an IT Supervisor do? Think of yourself as someone who will oversee the</span></span></p><br><p><span><span>activities and performance of IT Support/Helpdesk personnel and ensure exemplary</span></span></p><br><p><span><span>customer service to all internal customers. You will drive for compliance to all processes</span></span></p><br><p><span><span>and procedures regarding the resolution and rectification of I.T. systems problems /</span></span></p><br><p><span><span>issues (i.e. case submission, resolution methodology).</span></span></p><br><p><span><span>As you tackle your new tasks for the day, you know that it will lead to one thing: that you will</span></span></p><br><p><span><span>coordinate with product development, R&amp;D, and other internal departments to resolve</span></span></p><br><p><span><span>issues, develop solutions to minimize cycle time for problem resolution, and make</span></span></p><br><p><span><span>improvements for future releases.</span></span></p><br><br><p><span><span><b>As an IT Supervisor, you will:</b><br>- You will develop and manage effective working relationships with other departments,<br>groups and personnel. You will provide direction, supervision, and leadership to members<br>of the Desktop Support/IT Support Team.<br>- You will be responsible for assigning and prioritizing work, setting expectations, promoting<br>goals and priorities, and performance management.<br>- You will conduct periodic performance reviews of IT Support Specialists.<br>- You will oversee desktop support operations and ensure excellent customer service to all<br>internal or external customers.<br>- You will provide expert technical support, training, and assistance to desktop support<br>personnel on network computer system issues and on new technology.<br>- You will provide analysis on desktop related issues, determines problems, implements<br>solutions, resolves or forwards work orders to appropriate personnel within the IT team (i.e.<br>Sr. Network Administrator, Sr. Systems Administrator).<br>- You will coordinate with product development, and other internal departments to resolve<br>issues, develop solutions to minimize cycle time for problem resolution, and make<br>improvements for future releases.<br>- You will provide assistance to other teams within the department (i.e. Sr. Network<br>Administrator, Sr. Systems Administrator,etc) to improve services, processes, roll out new<br>applications, increase and promote security.<br>- You will ensure service level agreements are communicated and understood by the desktop<br>support team.</span></span></p><br><p><span><span><b>Do you have what it takes to become an IT Supervisor?</b></span></span></p><br><p><span><span><b>Requirements:<br></b>- Bachelor’s Degree in ECE, Computer Engineering, Computer Science, Information<br>Technology, or any IT/Computer-related course.<br>- You must have minimum of 5 years IT support experience in Supervisory capacity and 7+ years of IT<br>Support experience<br>- Knowledge of I.T. systems and equipment as well as their installation, configuration,<br>maintenance, and repair.</span></span></p><br><p><span><span>- Knowledge of Active Directory management , and basic network troubleshooting.<br>- Knowledge of I.T. requirements / demands in call center Operations and organization,<br>particularly in the area of Operations support.<br>- Skilled technical writer able to document problems and solutions for customers and other<br>technical support personnel.<br>- Strong time and project management skills.<br>- Excellent oral and written communication skills. Fluency in the English language.<br>- Adaptive to changing work schedules and working hours.<br>- Excellent problem determination technique.<br>- Excellent customer orientation.<br>- Well-organized and good follow through on commitments to customers.<br>- Strong problem-solving, decision-making, and analytical skills.</span></span></p><br><br><p><b><span><b>How We Partner To Protect You: </b></span></b><span>TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.</span></p><br><p><br><b><b><span>DEI:</span></b></b> <span>In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to </span><i>opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.</i></p><br><p><span>We invite you to explore all TaskUs career opportunities and apply through the provided URL</span><b><u><span>https://www.taskus.com/careers/</span></u><span>.</span></b></p><br> </div>

<p><strong>* Bachelor's degree in Computer Science, Information Technology, or a related field.</strong></p><p><strong>* 3–5 years of experience as a System &amp; Network Administrator or similar role.</strong></p><p><strong>* Strong knowledge of Windows Server Administration (2016/2019/2022).</strong></p><p><strong>* Hands-on experience with Active Directory, DNS, DHCP, Group Policy, and File Servers.</strong></p><p><strong>* Strong experience with VMware and/or Hyper-V virtualization.</strong></p><p><strong>* Solid understanding of TCP/IP, VLAN, Routing, Switching, VPN, Wireless, and Network Security.</strong></p><p><strong>* Hands-on experience configuring and managing FortiGate and Sophos Firewalls.</strong></p><p><strong>* Experience with Veeam Backup &amp; Replication and Disaster Recovery solutions.</strong></p><p><strong>* Hands-on experience with Panasonic PBX Systems.</strong></p><p><strong>* Experience administering and supporting 3CX Phone System.</strong></p><p><strong>* Familiarity with endpoint security, antivirus solutions, and cybersecurity best practices.</strong></p><p><strong>Requirements</strong></p><p></p><p><strong>- Install, configure, and maintain Windows Server environments (2016/2019/2022).</strong></p><p>&nbsp;</p><p><strong>- Administer Active Directory, Domain Controllers, Group Policy, DNS, DHCP, and File Servers.</strong></p><p>&nbsp;</p><p><strong>- Design, implement, configure, and maintain LAN, WAN, VPN, Wireless, and network infrastructure.</strong></p><p>&nbsp;</p><p><strong>- Configure, manage, and troubleshoot routers, switches, firewalls (FortiGate &amp; Sophos), VPN tunnels, and network security policies.</strong></p><p>&nbsp;</p><p><strong>- Monitor network performance, WAN connectivity, and proactively resolve infrastructure issues.</strong></p><p>&nbsp;</p><p><strong>- Install, configure, and maintain virtualization platforms (VMware &amp; Hyper-V).</strong></p><p>&nbsp;</p><p><strong>- Manage VMware infrastructure, virtual machines, clusters, and storage resources.</strong></p><p>&nbsp;</p><p><strong>- Administrator Veeam Backup &amp; Replication, create backup jobs, verify backup integrity, and support disaster recovery operations.</strong></p><p>&nbsp;</p><p><strong>- Install, configure, and maintain endpoint security, antivirus solutions, and security patches.</strong></p><p>&nbsp;</p><p><strong>- Apply Windows updates, firmware upgrades, and system patches to ensure infrastructure stability and security.</strong></p><p>&nbsp;</p><p><strong>- Monitor system health, storage utilization, and network availability to ensure maximum uptime.</strong></p><p>&nbsp;</p><p><strong>- Install, configure, administer, and troubleshoot Panasonic PBX Systems.</strong></p><p>&nbsp;</p><p><strong>- Administrator and support 3CX Phone System, including extensions, SIP trunks, IVR, Ring Groups, Call Queues, Call Routing, and reporting.</strong></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dedicated and experienced <strong>Systems Administrator</strong> to join our team. This is a <strong>FULL_TIME</strong>, fully remote position responsible for maintaining and enhancing our IT infrastructure. As an organisation committed to providing a safe, educational, and fun environment for young people, we rely on robust and secure technology to support our vital programmes. The ideal candidate will be a proactive problem-solver with a passion for technology and a desire to contribute to a meaningful cause. You will play a crucial role in ensuring the smooth operation of our systems, directly supporting our mission to help every young person graduate with a plan for their future, demonstrate good character, and live a healthy lifestyle.<br><strong>Responsibilities</strong><br>As a Systems Administrator, you will be responsible for the management, maintenance, and security of our IT environment. Key duties include:<br>* Installing, configuring, and maintaining servers, networks, and other critical IT infrastructure.<br>* Providing timely and effective technical support to our staff, troubleshooting hardware and software issues.<br>* Managing system security, including implementing security protocols, monitoring for threats, and performing regular updates.<br>* Overseeing data backup and recovery procedures to ensure data integrity and availability.<br>* Managing user accounts, permissions, and access rights across all systems.<br>* Monitoring system performance and reliability to ensure optimal operation.<br>* Developing and maintaining comprehensive documentation for IT processes, policies, and systems.<br>* Collaborating with various departments to assess and address their technology needs.<br><strong>Qualifications</strong><br>The successful candidate will possess a strong technical background and the ability to work independently in a remote setting. Essential qualifications include:<br>* Proven experience as a Systems Administrator, Network Administrator, or in a similar role.<br>* Strong knowledge of system administration, including network management (LAN/WAN), databases, and patch management.<br>* Familiarity with various operating systems and platforms, such as Windows Server and Linux.<br>* A solid understanding of IT security principles and data backup/recovery best practices.<br>* Excellent diagnostic and problem-solving skills.<br>* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.<br>* Highly organised with the ability to manage multiple priorities effectively.<br>Desirable qualifications:<br>* Relevant professional certifications (e.g., CompTIA Network+, MCSA).<br>* Experience working within a non-profit organisation.<br>* Familiarity with cloud services (e.g., Microsoft 365, Google Workspace).<br><strong>Compensation</strong><br>This position offers a competitive hourly wage and the flexibility of fully remote work.<br></p><br><br> <br><br> </div>

<b>Shape &amp; Create - And make it happen!</b> <p> </p> <p> </p> The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. Want to become part of us? #shapeandcreate <p> </p> <p> </p> <ul> <li>Configuring, maintaining, and troubleshooting a wide range of network devices, including routers, switches, firewalls (e.g., Cisco ASA, Palo Alto, FortiGate), and load balancers, along with wireless access points.</li> <li>Ensuring high network performance, security, and availability through continuous monitoring, proactive maintenance, and rapid incident response.</li> <li>Managing VPN solutions, network access control (NAC) systems, and other network-centric security mechanisms to protect V&amp;B's digital assets.</li> <li>Utilizing network monitoring and management tools (e.g., SolarWinds, PRTG, Zabbix) to identify, diagnose, and resolve complex network issues, performing thorough root cause analysis.</li> <li>Design, implement, and maintain robust, secure, and scalable LAN, WAN, and WLAN infrastructures across all locations.</li> <li>Develop and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.</li> <li>Collaborate with IT teams and external vendors to understand requirements, propose solutions, and implement new network services and technologies.</li> <li>Manage network addressing schemes (IPAM), implement and configure routing protocols (e.g., BGP, OSPF, EIGRP), and configure network devices for authentication and authorization services.</li> <li>Ensure strict compliance with company s IT security policies and industry best practices specifically related to network infrastructure.</li> <li>Participate actively in network capacity planning, disaster recovery initiatives, and business continuity planning relevant to network infrastructure.</li> <li>Provide specialized technical guidance and support to other IT teams and end-users on network-related issues, ensuring optimal network connectivity for all enterprise systems.</li> </ul> <p>Your Profile:</p> <ul> <li> Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a closely related field. </li> <li> A Master's degree is a Core networking certification such as CCNA, CCNP, or CompTIA Network+ is preferred. </li> <li> Highly Desirable: Specialized certifications in cloud networking (e.g., Azure Network Engineer Associate, Google Cloud Certified Network Engineer), advanced Cisco (CCIE), or specific firewall vendors (Palo Alto PCNSE, Fortinet NSE). </li> <li> 3-5 years of proven experience in a dedicated Network Engineer or Network Administrator role. </li> <li> Excellent command of the English language, both written and spoken, to facilitate global collaboration. </li> <li> Proficiency in Microsoft Office Suite for documentation and reporting. </li> <li> Deep knowledge of network protocols including TCP/IP, routing protocols (BGP, OSPF, EIGRP), and switching technologies (VLANs, STP). </li> <li> Extensive experience with network devices: Configuration, maintenance, and troubleshooting of routers, switches, firewalls, and load balancers. </li> <li> Strong grasp of network security: VPN management (IPSec, SSL), ACLs, IDS/IPS), and NAC solutions. </li> <li> Proficiency in network monitoring, diagnostic, and analysis tools. </li> </ul> <p> </p> <ul> <li> Excellent analytical, diagnostic, and problem-solving skills with a methodical approach to troubleshooting. </li> <li> Strong communication and collaboration skills, with the ability to articulate technical information clearly and effectively to diverse audiences (technical and non-technical stakeholders) and to create comprehensive documentation. </li> <li> Ability to work effectively in cross-functional teams, fostering positive relationships with development teams, business users, and other IT colleagues. </li> <li> A proactive individual who can anticipate potential issues, propose effective solutions, and take ownership of tasks to improve system reliability and performance. </li> <li> Highly detailed-oriented in configuration, monitoring, and problem diagnosis to prevent errors and ensure high-quality service delivery. </li> </ul> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <b>Think outside the box with us! #shapeandcreate</b>

<p><strong>Job Purpose</strong></p><p>The Senior Network Administrator is responsible for the design, implementation, administration, monitoring, maintenance, and optimization of the organization's network infrastructure. The position ensures the availability, performance, reliability, and security of wired and wireless network services and supports the organization's business and technology requirements.</p><p>The role provides advanced technical support for network-related incidents, leads network troubleshooting and improvement activities, and works with internal IT teams and external service providers to maintain a stable and secure network environment.</p><p><strong>Key Responsibilities</strong></p><p><strong>A. Network Administration and Infrastructure</strong></p><ul><li><p>Administer and maintain LAN, WAN, WLAN, VPN, and other network infrastructure.</p></li><li><p>Configure, manage, and troubleshoot switches, routers, firewalls, wireless controllers, access points, and related network devices.</p></li><li><p>Manage network services, including VLANs, DHCP, DNS, IP addressing, routing, and network access controls.</p></li><li><p>Monitor network availability, performance, capacity, and utilization.</p></li><li><p>Identify network bottlenecks, performance issues, and potential points of failure and implement corrective actions.</p></li><li><p>Maintain accurate network diagrams, configurations, IP address records, and technical documentation.</p></li><li><p>Ensure network infrastructure remains aligned with approved architecture and technical standards.</p></li></ul><p><strong>B. Network Security</strong></p><ul><li><p>Implement and maintain network security controls in coordination with the Information Security function.</p></li><li><p>Configure and maintain firewall rules, VPN access, network segmentation, access controls, and security policies within the scope of the role.</p></li><li><p>Monitor network traffic and security events for unusual or suspicious activity.</p></li><li><p>Support the investigation and resolution of network-related security incidents.</p></li><li><p>Ensure network devices are maintained with approved firmware, patches, and security updates.</p></li><li><p>Apply the principle of least privilege when configuring network access.</p></li></ul><p><strong>C. Network Monitoring and Troubleshooting</strong></p><ul><li><p>Monitor network infrastructure using approved network monitoring and management tools.</p></li><li><p>Diagnose and resolve complex network connectivity, performance, and availability issues.</p></li><li><p>Analyze network logs, alerts, traffic patterns, and performance data to identify root causes.</p></li><li><p>Lead troubleshooting activities for critical network incidents and service interruptions.</p></li><li><p>Conduct root-cause analysis for major and recurring network incidents and recommend preventive measures.</p></li></ul><p><strong>D. Network Projects and Implementation</strong></p><ul><li><p>Participate in the planning, design, implementation, and testing of network infrastructure projects.</p></li><li><p>Configure and deploy network devices, wireless infrastructure, VPN solutions, and network services.</p></li><li><p>Support network upgrades, expansions, migrations, and technology refresh projects.</p></li><li><p>Assess network requirements for new systems, facilities, applications, and services.</p></li><li><p>Prepare technical specifications and contribute to the evaluation of network equipment and solutions.</p></li><li><p>Coordinate with vendors and contractors during network implementation and maintenance activities.</p></li><li><p>Conduct testing and validation following network changes and implementations.</p></li></ul><p><strong>F. Network Availability and Business Continuity</strong></p><ul><li><p>Support the implementation and maintenance of network redundancy and high-availability solutions.</p></li><li><p>Participate in disaster recovery and business continuity planning for network services.</p></li><li><p>Perform network backup and configuration recovery activities in accordance with established procedures.</p></li><li><p>Test network failover and recovery procedures when required.</p></li><li><p>Identify network infrastructure risks and recommend measures to improve resilience.</p></li></ul><p><strong>G. Vendor and Service Provider Management</strong></p><ul><li><p>Coordinate with Internet Service Providers (ISPs), network equipment vendors, and external service providers.</p></li><li><p>Monitor vendor performance and ensure technical issues are followed through to resolution.</p></li><li><p>Support contract, service, and technical evaluations related to network infrastructure.</p></li><li><p>Review vendor recommendations and assess their suitability against organizational requirements.</p></li></ul><p><strong>H. Documentation and Reporting</strong></p><ul><li><p>Maintain up-to-date network architecture diagrams and technical documentation.</p></li><li><p>Document network configurations, changes, troubleshooting activities, and resolutions.</p></li><li><p>Maintain network asset and configuration records.</p></li><li><p>Prepare reports on network performance, availability, capacity, incidents, and risks.</p></li><li><p>Provide technical input for IT audits, risk assessments, and compliance activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Network Engineering, or a related field.</p></li><li><p>Professional certifications such as <strong>Cisco CCNA/CCNP </strong>are preferred.</p></li><li><p>Relevant IT service management or cybersecurity certifications are an advantage.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum <strong>5–8 years of relevant experience</strong> in network administration or network infrastructure, preferably in a manufacturing environment.</p></li><li><p>Experience administering enterprise LAN, WAN, WLAN, VPN, and firewall environments.</p></li><li><p>Experience with network monitoring and management tools.</p></li><li><p>Experience troubleshooting complex network and connectivity issues.</p></li><li><p>Experience with network security solutions, including Sophos, network segmentation, access controls, and firewall administration</p></li><li><p>Experience working with Internet service providers and external technology vendors.</p></li><li><p>Experience participating in network infrastructure projects, upgrades, and implementations.</p></li><li><p>Experience working in an IT service management environment is preferred.</p></li></ul><p><strong>Technical Competencies</strong></p><ul><li><p>Enterprise LAN/WAN administration.</p></li><li><p>Wireless network administration.</p></li><li><p>TCP/IP, DNS, DHCP, VLANs, and subnetting.</p></li><li><p>Routing and switching.</p></li><li><p>Firewall administration and network security.</p></li><li><p>VPN configuration and troubleshooting.</p></li><li><p>Network monitoring and performance management.</p></li><li><p>Network redundancy and high-availability concepts.</p></li><li><p>Network access control and segmentation.</p></li><li><p>Network troubleshooting and packet analysis.</p></li><li><p>Network configuration and change management.</p></li><li><p>Network documentation and diagramming.</p></li><li><p>Backup and recovery of network configurations.</p></li><li><p>IT service management and ticketing systems.</p></li><li><p>Microsoft Windows and Microsoft 365 environments.</p></li><li><p>Basic understanding of virtualization, cloud networking, and data center infrastructure.</p></li></ul><p><strong>Language Skills</strong></p><ul><li><p>Very good command of both English and Arabic languages</p></li></ul><p><strong>Behavioral Competencies</strong></p><ul><li><p>Analytical and problem-solving skills.</p></li><li><p>Strong troubleshooting and decision-making skills.</p></li><li><p>Communication and interpersonal skills.</p></li><li><p>Teamwork and collaboration.</p></li><li><p>Planning and organization.</p></li><li><p>Attention to detail.</p></li><li><p>Ability to work under pressure and respond to critical incidents.</p></li><li><p>Ownership and accountability.</p></li><li><p>Continuous learning and technical development.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><ul><li>Configuring, maintaining, and troubleshooting a wide range of network devices, including routers, switches, firewalls (e.g., Cisco ASA, Palo Alto, FortiGate), and load balancers, along with wireless access points.</li><li>Ensuring high network performance, security, and availability through continuous monitoring, proactive maintenance, and rapid incident response.</li><li>Managing VPN solutions, network access control (NAC) systems, and other network-centric security mechanisms to protect V&amp;B's digital assets.</li><li>Utilizing network monitoring and management tools (e.g., SolarWinds, PRTG, Zabbix) to identify, diagnose, and resolve complex network issues, performing thorough root cause analysis.</li><li>Design, implement, and maintain robust, secure, and scalable LAN, WAN, and WLAN infrastructures across all locations.</li><li>Develop and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.</li><li>Collaborate with IT teams and external vendors to understand requirements, propose solutions, and implement new network services and technologies.</li><li>Manage network addressing schemes (IPAM), implement and configure routing protocols (e.g., BGP, OSPF, EIGRP), and configure network devices for authentication and authorization services.</li><li>Ensure strict compliance with company’s IT security policies and industry best practices specifically related to network infrastructure.</li><li>Participate actively in network capacity planning, disaster recovery initiatives, and business continuity planning relevant to network infrastructure.</li><li>Provide specialized technical guidance and support to other IT teams and end-users on network-related issues, ensuring optimal network connectivity for all enterprise systems.</li></ul><p>Your Profile:</p><br><ul><li><span>Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a closely related field.</span></li><li><span>A Master's degree is a Core networking certification such as CCNA, CCNP, or CompTIA Network+ is preferred.</span></li><li><span>Highly Desirable: Specialized certifications in cloud networking (e.g., Azure Network Engineer Associate, Google Cloud Certified – Network Engineer), advanced Cisco (CCIE), or specific firewall vendors (Palo Alto PCNSE, Fortinet NSE).</span></li><li><span>3-5 years of proven experience in a dedicated Network Engineer or Network Administrator role.</span></li><li><span>Excellent command of the English language, both written and spoken, to facilitate global collaboration.</span></li><li><span>Proficiency in Microsoft Office Suite for documentation and reporting.</span></li><li><span>Deep knowledge of network protocols including TCP/IP, routing protocols (BGP, OSPF, EIGRP), and switching technologies (VLANs, STP).</span></li><li><span>Extensive experience with network devices: Configuration, maintenance, and troubleshooting of routers, switches, firewalls, and load balancers.</span></li><li><span>Strong grasp of network security: VPN management (IPSec, SSL), ACLs, IDS/IPS), and NAC solutions.</span></li><li><span>Proficiency in network monitoring, diagnostic, and analysis tools.</span></li></ul><ul><li><span>Excellent analytical, diagnostic, and problem-solving skills with a methodical approach to troubleshooting.</span></li><li><span>Strong communication and collaboration skills, with the ability to articulate technical information clearly and effectively to diverse audiences (technical and non-technical stakeholders) and to create comprehensive documentation.</span></li><li><span>Ability to work effectively in cross-functional teams, fostering positive relationships with development teams, business users, and other IT colleagues.</span></li><li><span>A proactive individual who can anticipate potential issues, propose effective solutions, and take ownership of tasks to improve system reliability and performance.</span></li><li><span>Highly detailed-oriented in configuration, monitoring, and problem diagnosis to prevent errors and ensure high-quality service delivery.</span> <span>​</span></li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><ul><li>Configuring, maintaining, and troubleshooting a wide range of network devices, including routers, switches, firewalls (e.g., Cisco ASA, Palo Alto, FortiGate), and load balancers, along with wireless access points.</li><li>Ensuring high network performance, security, and availability through continuous monitoring, proactive maintenance, and rapid incident response.</li><li>Managing VPN solutions, network access control (NAC) systems, and other network-centric security mechanisms to protect V&amp;B's digital assets.</li><li>Utilizing network monitoring and management tools (e.g., SolarWinds, PRTG, Zabbix) to identify, diagnose, and resolve complex network issues, performing thorough root cause analysis.</li><li>Design, implement, and maintain robust, secure, and scalable LAN, WAN, and WLAN infrastructures across all locations.</li><li>Develop and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.</li><li>Collaborate with IT teams and external vendors to understand requirements, propose solutions, and implement new network services and technologies.</li><li>Manage network addressing schemes (IPAM), implement and configure routing protocols (e.g., BGP, OSPF, EIGRP), and configure network devices for authentication and authorization services.</li><li>Ensure strict compliance with company’s IT security policies and industry best practices specifically related to network infrastructure.</li><li>Participate actively in network capacity planning, disaster recovery initiatives, and business continuity planning relevant to network infrastructure.</li><li>Provide specialized technical guidance and support to other IT teams and end-users on network-related issues, ensuring optimal network connectivity for all enterprise systems.</li></ul><p>Your Profile:</p><br><ul><li><span>Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a closely related field.</span></li><li><span>A Master's degree is a Core networking certification such as CCNA, CCNP, or CompTIA Network+ is preferred.</span></li><li><span>Highly Desirable: Specialized certifications in cloud networking (e.g., Azure Network Engineer Associate, Google Cloud Certified – Network Engineer), advanced Cisco (CCIE), or specific firewall vendors (Palo Alto PCNSE, Fortinet NSE).</span></li><li><span>3-5 years of proven experience in a dedicated Network Engineer or Network Administrator role.</span></li><li><span>Excellent command of the English language, both written and spoken, to facilitate global collaboration.</span></li><li><span>Proficiency in Microsoft Office Suite for documentation and reporting.</span></li><li><span>Deep knowledge of network protocols including TCP/IP, routing protocols (BGP, OSPF, EIGRP), and switching technologies (VLANs, STP).</span></li><li><span>Extensive experience with network devices: Configuration, maintenance, and troubleshooting of routers, switches, firewalls, and load balancers.</span></li><li><span>Strong grasp of network security: VPN management (IPSec, SSL), ACLs, IDS/IPS), and NAC solutions.</span></li><li><span>Proficiency in network monitoring, diagnostic, and analysis tools.</span></li></ul><ul><li><span>Excellent analytical, diagnostic, and problem-solving skills with a methodical approach to troubleshooting.</span></li><li><span>Strong communication and collaboration skills, with the ability to articulate technical information clearly and effectively to diverse audiences (technical and non-technical stakeholders) and to create comprehensive documentation.</span></li><li><span>Ability to work effectively in cross-functional teams, fostering positive relationships with development teams, business users, and other IT colleagues.</span></li><li><span>A proactive individual who can anticipate potential issues, propose effective solutions, and take ownership of tasks to improve system reliability and performance.</span></li><li><span>Highly detailed-oriented in configuration, monitoring, and problem diagnosis to prevent errors and ensure high-quality service delivery.</span> <span>​</span></li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>