Navigation Officer Jobs in Egypt

Job Summary:The Senior Employee Relations Officer is responsible to lead and oversee the employee relations function within an organization, ensuring the effective management of employee relations issues and the promotion of a positive work environment. They are responsible for providing strategic direction and guidance on complex employee relations matters, such as grievance resolution, disciplinary actions, and labor disputes. Additionally, Senior Employee Relations Officers play a key role in developing and implementing employee relations policies, procedures, and programs to foster a culture of fairness, respect, and compliance with employment laws and regulations. They also collaborate with senior management and HR leadership to address systemic issues and develop initiatives to improve employee engagement and morale.<br>Responsibilities: Assist in developing, reviewing and updating the employee relations policies and procedures and ensures their implementation. Administer the HR Services in a precise and timely manner; and ensures a high quality standard is applied to all transactions. Monitor and control employees’ data to ensure timely processing and compliance with related policies. Assist in investigating and conducting disciplinary cases, prepare case briefs, and follow up with regards to the agreed/decided actions. Coordinate with the recruitment and business partnership section to plan and arrange induction for new recruits, as well as advise new staff on Company’s employee relations policies and procedures. Coordinate the planning of the employees’ leaves with the different divisions/departments. Manage the resolution of employee HR inquiries and grievances while ensuring adequate support is provided to employees. Process and communicate employees’ action letters (i.e. promotions, salary adjustments, disciplinary actions etc.). Communicate and circulate new and updated policies, procedures and regulation to Company employees. Create, maintain, and update employees’ files while ensuring their confidentiality. Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies.<br>Skills and Knowledge: Proficient knowledge of labor laws, regulations, and best practices in employee relations is essential for navigating complex employment issues and ensuring compliance. Strong communication and interpersonal skills are necessary for effectively mediating conflicts, conducting investigations, and providing guidance to employees and managers. Analytical skills are valuable for assessing employee feedback, identifying trends, and making data-driven recommendations for improving employee relations. Empathy and emotional intelligence are important qualities for understanding the needs and concerns of employees and building trust and rapport. Experience in conflict resolution, negotiation, and mediation enhances the ability to address and resolve employee grievances and disputes in a fair and equitable manner. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

About the job:<br> Med Net Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Senior Quality Assurance Officer- L2 who will conduct standardized quality audits of claims and approvals to ensure accuracy, compliance, and timely resolution of findings. Perform detailed review, documentation, and escalation of audit results in accordance with the department’s SOP and QA framework.<br>Your Job:<br>Extract data, sample claims / approvals, and distribute audit samples according to SOP guidelines. Perform detailed audits based on the audit checklist, document findings per service line, including decision validation, final category per invoice, root cause, financial impact, and corrective measure recommendations. Share initial audit findings with responsible departments, track department feedback, and re-evaluate claims as needed. Share audit findings with L1 Team, track department feedback, and re-evaluate cases as needed. Escalate unacknowledged items per SOP timelines. Escalate unacknowledged items or unmet SLAs as per escalation matrix and to line Manager(s). Participate in L1 and L2 calibration, finalize audit results, and align findings with respective teams. Identify trends in fraud, waste, and abuse from network providers or insured members and report to QA Management/FWA team. Contribute to system and process enhancements, including automation rules and provide regular feedback and action plan to Rule Engine team. Coach team members on policy and procedure updates, Workflows, regulatory updates, new packages, and coding (ICD/CPT) queries. Respond accurately and within SLA to queries from payers, providers, members, and internal stakeholders. Ensure continuous improvement of QA processes for claims / approvals audits, including tracking, reporting RCA findings and overpayment recoveries.<br><br>Your Profile:Bachelor’s degree in medicine, pharmacy & dentistry2 years of experience in Claims/ Approvals processing or audit and reporting. Experience in the Insurance industry with Insurer/TPA in claims is a plus Computer literacy (MS Office, Excel, Power Point) Industry knowledge related to the local health services system is a plus Strong understanding of claim auditing, QA frameworks, and workflows. Analytical thinking and attention to detail Strong communication and documentation skills Good command of English

Company Description City Parking is a leading provider of integrated parking solutions, offering a comprehensive range of services and technologies to optimize parking operations and enhance the mobility experience. We specialize in off-street parking, on-street parking, parking guidance systems, robotic parking, traffic intelligence, toll gates, speed radars, and weight in motion solutions. Our team of experienced professionals leverages cutting-edge technology to deliver innovative parking solutions that are tailored to the unique needs of our clients. Role Description The Executive Assistant to the Chief Executive Officer is a full-time, on-site role based in Cairo, Egypt. This role provides high-level administrative and organizational support to the CEO, including managing calendars, coordinating meetings, preparing correspondence, and maintaining confidential records. The Executive Assistant will organize travel arrangements, handle expense reports, and ensure timely follow-up on key actions and deadlines. Day-to-day tasks include screening and prioritizing communications, preparing presentations and reports, supporting internal and external stakeholder interactions, and assisting with special projects. The role requires a proactive approach, strong attention to detail, and the ability to maintain professionalism in a fast-paced environment. Qualifications Strong Executive Administrative Assistance and Executive Support skills, with experience supporting senior leadership. Proficiency in Diary Management and scheduling, including organizing complex calendars and meetings. Experience preparing and managing Expense Reports and related documentation with high accuracy. Solid Administrative Assistance skills, including document preparation, filing, and office coordination. Excellent written and verbal communication skills in English; proficiency in additional languages is an advantage. Advanced skills in Microsoft Office or similar productivity tools (Word, Excel, Power Point, Outlook). Strong organizational skills, discretion in handling sensitive information, and ability to prioritize multiple tasks. Bachelor’s degree in Business Administration, Management, or a related field, or equivalent practical experience. Previous experience in retail or a fast-paced commercial environment is preferred. Requirements2 to 3 years of Experience Salary up to 10,000 NETLocation Nasr City Working Days 6 Days

Med Net Egypt is one of the leading managed care service organisation that caters to healthcare needs. We are looking for a skilled Network Officer who will Manage operations in the Network team which includes the development of the health care service provider network of the Med Net in accord with business plan.<br>Your Job<br>Receiving the Checkup request from the Insurance Companies and book the appointment on the selected providers. Collecting the results and send it the Insurance Companies. Reply client’s complaints which are sent from customer service or client relation and investigation in complaints as second line Reactivation of suspended service of providers &work to solve the issue of provider Reply providers inquiry received by phone,meeting or call centre and record all the requests. Follow up with finance provider payment and send PO to providers by email or to be printed with cheques Send swift codes to providers upon request Update provider data maintenance for any additions Update providers’ branches and stop terminated providers on system after doing all investigations & test call Support in NW campaign for any new instructions Check cash rates by test call to providers with renewals requests Identify opportunities for continuous improvement of network development and management operations and systems,processes and practices considering international leading practices, improvement of business processes, cost reduction and productivity improvement. Meeting providers to maintain relation with them &reply to their inquiries<br><br>Your Profile:Medical doctor or Diploma in Hospital Administration / Allied healthcare sciences like Physiotherapy, Pharmacy, Radiology, Laboratory technician, Biology or Chemistry.2-3 years’ experience in a network environment in the local TPA/medical insurance sector or health insurance industry would be plus. Computer literacy (MS Office, Excel, Power Point) Excellent interpersonal and negotiation skills Excellent written and verbal communication skills. Verbal and written communication skills in English. Strong leadership, planning and organisational skills Analytical and problem-solving skills Willingness to travel extensively locally and internationally.

Med Net Egypt is one of the leading managed care service organisations that cater to healthcare needs. We are looking for a skilled Senior Officer - Medical Customer Service (Quality) will be responsible for ensuring the delivery of high-quality customer service, monitoring and evaluation customer service interactions, identifying areas of improvement, and implementing quality assurance initiatives to enhance the overall customer experience.<br>Your Job:<br>Review calls, emails, and chats to ensure compliance with quality standards and regulations. Design and maintain quality assurance initiatives to continuously elevate service delivery. Collect and interpret CSAT, t NPS, and FCR data to identify trends and improvement opportunities. Deliver constructive feedback to agents, guiding them to improve performance against QA benchmarks. Conduct targeted call evaluations to assess professionalism, accuracy, and policy adherence. Analyze QA metrics, prepare regular reports, and present actionable insights to management. Maintain accurate QA records, evaluation logs, and process documentation. Work with training teams to develop and deliver programs addressing identified performance gaps. Enforce adherence to internal policies, industry regulations, and QA standards. Propose and implement process optimizations, automation, and efficiency gains. Partner with cross-functional teams (Operations, IT, Claims, etc.) to align QA objectives with business goals. Proactively handle escalations related to fraud or compliance, ensuring timely resolution per company protocols.<br><br>Your Profile:<br>Bachelor’s degree in Business Administration, Communications, or a related field.2–4 years’ experience in customer service quality assurance (healthcare/TPA experience a plus). In-depth knowledge of QA methodologies, customer service best practices, and regulatory requirements. Strong analytical skills with the ability to interpret data and derive actionable insights. Meticulous attention to detail to ensure accuracy in evaluations and reporting. Excellent verbal and written communication for feedback delivery and stakeholder reporting. Technical proficiency with call center platforms, QA tools, and MS Office (Excel, Word, Power Point). Coaching and development skills to mentor agents and drive performance improvement. Adaptability & teamwork: Flexible, resilient, and able to collaborate effectively in a fast-paced environment.

Role Description This is a full-time, hybrid Chief Information Security Officer (CISO) role based in Cairo, Egypt, with flexibility for partial work from home. The CISO will define and lead CYBER سايبر’s information security strategy, policies, and frameworks, ensuring alignment with business objectives and regulatory requirements. Daily responsibilities include overseeing security operations, monitoring threats, managing incident response, and coordinating vulnerability assessments and penetration testing. The role involves partnering with executive leadership and department heads to assess risk, prioritize security initiatives, and support secure digital transformation. The CISO will guide security architecture for applications and infrastructure, manage security awareness programs, and lead the development and testing of business continuity and disaster recovery plans. The position includes managing security vendors and tools, preparing regular risk and compliance reports, and leading, mentoring, and growing the security team.<br>Qualifications<br> Strong expertise in Information Security Management and Information Security, with a track record of building and maintaining enterprise-wide security programs. Deep knowledge of Cybersecurity practices, including threat detection, incident response, security monitoring, and risk assessment. Hands-on experience with Application Security, including secure SDLC, code review practices, and collaboration with development teams to embed security by design. Proven experience in Business Continuity planning, disaster recovery, and resilience strategies to ensure minimal disruption to critical operations. Familiarity with relevant security standards and frameworks (e.g., ISO 27001, NIST, CIS Controls) and regulatory or industry compliance requirements. Demonstrated leadership experience managing cross-functional security initiatives and guiding technical and non-technical stakeholders. Excellent communication, presentation, and stakeholder management skills, with the ability to translate complex security topics into clear business language. Bachelor’s degree in Computer Science, Information Security, Engineering, or a related field; advanced degree or recognized security certifications (e.g., CISSP, CISM, CISA, CCSP) are preferred. Experience in hybrid or cloud environments (e.g., AWS, Azure, GCP) and modern security technologies such as SIEM, EDR, IAM, and DLP is highly beneficial. Proven ability to operate in a fast-paced environment, make informed risk-based decisions, and uphold high ethical and professional standards.

We are hiring a Senior Logistics Officer to plan and execute the complete logistics cycle and ensure the efficient movement of goods across international routes. The role involves liaising with freight forwarders, optimizing air, ocean, and land shipments, and ensuring full compliance with local and international transportation regulations. <br>About us NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.<br>Key Responsibilities Plan and implement the end-to-end logistics cycle, ensuring timely and cost-effective delivery of goods. Optimize international shipments so goods are collected and delivered efficiently. Collaborate with freight forwarders to understand business requirements and execute shipments effectively. Identify and mitigate constraints in shipment execution, including the handling of hazardous cargo. Ensure compliance with local and international transportation laws and regulations. Assess and determine the most economical and reliable transportation mode (air, ocean, or land) based on cost and time constraints. Coordinate with logistics service providers to resolve service failures and deliver creative solutions for on-time delivery. Conduct data analysis to drive continuous improvement, enhancing logistics efficiency and cost savings.<br>Requirements Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, or a related field; a Master's or MBA is a plus.1-5 years of proven experience in logistics and supply chain management. SAP experience and prior 3PL and logistics planning experience preferred. Knowledge of international trade legislation, customs processes, and hazardous cargo transportation preferred. Relevant certifications such as CISCP or CSFFP are beneficial. Proficiency in Microsoft Office (Excel, Word, Outlook) and analytics tools, with a digital mindset and familiarity with AI tools and technology. Strong communication skills across operations, finance, sales, and supply chain functions, with the ability to multitask and work under pressure.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Talent Acquisition Officer oversees the talent acquisition function within an organization, ensuring the effective sourcing, attraction, and recruitment of top talent to meet the Company's staffing needs and strategic objectives. They are responsible for developing and implementing talent acquisition strategies, policies, and initiatives to attract and retain qualified candidates. Additionally, Senior Talent Acquisition Officers play a key role in building and maintaining relationships with internal stakeholders, such as hiring managers and department heads, to understand staffing requirements and align recruitment efforts with business goals. They also supervise and mentor talent acquisition professionals, providing guidance, coaching, and support to ensure successful recruitment outcomes. </p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Liaise with internal departments to determine recruitment needs.</p><br> <p>Conduct sourcing activities to fill open positions.</p><br> <p>Design and manage recruitment and selection processes (resume screening, screening calls, interviews, etc.).</p><br> <p>Compile interview questions and conducting in-person or video call interviews with shortlisted candidates.</p><br> <p>Review employment applications and background check reports.</p><br> <p>Serve as brand ambassador at various events, like career fairs or on-campus recruiting events.</p><br> <p>Represent the Company internally and externally at events with the goal of networking and relationship building with potential candidate communities.</p><br> <p>Counsel the candidate on corporate benefits, salary, and corporate environment.</p><br> <p>Develop hiring strategies and procedures in line with industry trends, as well as keeping informed of advancements in the field.</p><br> <p>Build long-term relationships with past and potential candidates.</p><br> <p>Manage respective candidate pools to ensure qualified candidates remain engaged in current or future opportunities.</p><br> <p>Administer and submit all hiring paperwork for new employees.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Advanced knowledge of talent acquisition strategies, recruitment methodologies, and sourcing techniques to attract top talent effectively.</p><br> <p>Strong leadership and team management skills are essential for supervising a team of recruiters, providing guidance, coaching, and support to ensure successful recruitment outcomes.</p><br> <p>Proficiency in applicant tracking systems (ATS), recruitment software, and social media platforms enables efficient management of recruitment processes and candidate pipelines.</p><br> <p>Experience in employer branding, candidate experience optimization, and diversity recruiting enhances the ability to attract diverse talent and promote the employer brand effectively.</p><br> <p>Excellent communication and negotiation skills are vital for building relationships with hiring managers, candidates, and external partners, and negotiating job offers to secure top talent for the organization.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Recruitment DB Knowledge L2<br>SAP ERP Human Resources L2<br>Employee interviewing L2<br>Online Recruitment L2<br>Recruitment Industry Knowledge L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree<br><br><br><br> </div>

Company Description City Glass, founded in 1986, is dedicated to producing high-quality glass products using premium Soda-Lime glass and modern manufacturing technologies. The company operates multiple factories automated production, City Glass focuses on useful, affordable, and simple designs that highlight special moments in everyday life.<br>Role Description The Deputy Chief Executive Officer is a full-time, on-site role based in Cairo, Egypt. This role supports the Chief Executive Officer in steering overall business performance, translating strategic objectives into actionable plans for operations, finance, sales, and production. The Deputy CEO oversees day-to-day operational activities, monitors key performance indicators, and ensures that manufacturing processes align with quality, cost, and safety targets. Responsibilities include collaborating with senior leaders to optimize resource allocation, drive revenue growth, maintain strong customer relationships, and reinforce brand positioning. The role also involves leading cross-functional projects, managing organizational change, developing leadership capabilities within the team, and representing the company in key internal and external meetings. Qualifications Strong Finance skills, including budgeting, cost control, and financial performance analysis. Proficiency in Operations Management, with experience overseeing production, process optimization, and supply chain efficiency. Expertise in Business Planning and Strategic Planning, with the ability to develop and implement long-term growth strategies. Proven track record in Sales, commercial leadership, and market development within manufacturing or related industries. Demonstrated leadership and people management skills, including team development and performance management. Excellent analytical, problem-solving, and decision-making abilities, with a data-informed approach. Strong communication and stakeholder management skills, with the ability to collaborate across functions and levels. Bachelor’s degree in Business, Finance, Engineering, or a related field; a graduate degree (MBA or equivalent) is an advantage. Experience in manufacturing or glassware production environments is highly beneficial. High level of integrity, adaptability, and commitment to quality, safety, and customer satisfaction.

Company Description Cognify is an innovative startup focused on transforming education for children with autism through tailored programs, teacher training, and integrated psychological support in schools. By partnering closely with educational institutions and families, Cognify promotes inclusive, personalized learning experiences that address critical resource gaps. The organization has demonstrated success in collaborating with schools and implementing impactful solutions that improve student outcomes. Cognify is now scaling its services to meet growing demand for specialized education across Egypt and the broader MENA region. Joining Cognify offers the opportunity to contribute to meaningful, mission-driven work in a rapidly evolving educational landscape. Role Description The Assistant to Chief Executive Officer is a full-time, on-site role based in Cairo, Egypt. This position supports the CEO in managing daily operations, including scheduling, calendar management, and coordination of meetings with internal and external stakeholders. The assistant prepares documents, presentations, and reports, and helps track action items, deadlines, and follow-ups related to strategic initiatives. The role involves organizing travel and events, maintaining accurate records and files, and ensuring efficient office workflows around the CEO’s activities. The assistant also helps gather information, draft communications, and liaise with teams and partners to support decision-making and smooth execution of Cognify’s projects. Qualifications Candidates should possess strong Executive Administrative Assistance and Administrative Assistance skills to effectively support the CEO and leadership activities. Candidates should possess excellent Communication skills to prepare clear correspondence, interact with stakeholders, and represent the CEO professionally. Candidates should possess robust Organization Skills and Office Administration capabilities to manage calendars, documentation, and office processes efficiently. Relevant qualifications such as a bachelor’s degree in Business Administration, Management, or a related field are beneficial. Prior experience in executive support, startup environments, or education/health-related organizations is an advantage. Strong proficiency with productivity tools (e.g., email, calendar, spreadsheets, presentation software) and the ability to handle sensitive information with discretion. Fluency in English and Arabic, with the ability to work independently, prioritize tasks, and adapt in a fast-paced setting.

Job Description:Implement communication campaigns across all ATL & BTL mediums to promote and differentiate AAIB’s brand image in the market to improve AAIB brand positioning and brand value. Handle all corporate branding and positioning projects such as campaigns, channels selection, Reports, Brochures and stationary along with manging their monetary, legal, branding and positioning aspects to assure the optimum return on AAIB’s investment Organize AAIB’s sponsorships and corporate events in terms of creative concepts, design and production to maintain high standards outcome, while creating physical and focused brand presence in targeted segments and areas. Conduct market research to pursue local and global peers’ communications for new market trends and to select the best service providers in terms of quality and price. Manage the good relations with all external stakeholders by maintaining all agreed commitments to provide them with a good experience and to guarantee the bank’s right. Apply crisis management protocol when a crisis ensues to wisely manage the situation internally and externally. Use media, PR, online ads, outdoors, radio & TV as mediums to manage AAIB’s internal and external communication such as products and deals announcements by all lines of business, interviews by the VCMD and senior management, and select the right channels for each communication. Handle the public relation for retail and corporate products and initiatives to present them through PR events such as press conferences, signing events, launch events. Developing campaigns and marketing strategies, liaising between creative and account departments, and overseeing the design and implementation of new brand concepts Handle AAIB annual report preparations and ensure releasing in a timely manner meeting the financial institution’s international standards. Creating promotional collateral to establish and maintain product branding.initiating the budget for advertising and promotional items Deliver the bank yearly giveaways/gifts in line with the bank strategy. Ensure that a brand remains recognisable, up to date and close to target segment through geographical allocations of outdoors portfolio to plan ways to promote and increase the brand equity. Handle the daily workflow with agencies, suppliers and ensure the abidance to projects set delivery dates. Monitor annual department budget to ensure spending is allocated efficiently. Ensure proper yearly budget allocation in line with the business initiatives launches, Re-launches to meet targeted objectives. Monitoring budget against expenses and assure not bot exceeded while ensure proper expenses/expenditure documentation and obtain all stakeholders approvals whenever required. Collaborate with internal and external stakeholders (including NGOs) to implement the Bank’s CSR activities and Underline AAIB leading CSR presence. Assist in developing the Corporate Donations’ strategy, budget and objectives and scan and assess NGOs in collaboration with internal relevant stakeholders including the Legal Division and ensure proper execution. Capitalize on AAIB business partnerships for climate action and sustainable environmental initiatives. Do the required research across different peers and supervise the 3rd party agency and/or write all the bank required publications in a professional written content, editing, and proofreading that matches AAIB brand standards, tone of voice and clearly communicate the brand-related content, products, services, financial performance, press interviews, official statements, articles, opinion pieces, internal announcements, biographies, SMSs, website content, role in the community, etc. fulfilling the management & business requirements.<br>Qualifications & Experience: Bachelor’s degree in Marketing, mass communication, business administration or a related discipline. For Senior Officer: 4 – 6 years of experience in marketing field. For Officer: 0 – 4 years of experience in marketing field Proven experience and knowledge of the Banking and Financial industries. Project management<br>Skills:Excellent command of English and Arabic languages. Good organizing and planning skills. Excellent communication and networking skills. Excellent presentation skills. Strong Problem-solving skills Negotiation skills Research and analysis Adaptability Strong attention to detail Good organisation and planning skills Creativity and writing skills

We’re Hiring: Student Success & Instructional Support Officer Location: Nasr City, Cairo, Egypt — On-site Employment Type: Full-Time Schedule: Flexible 8-hour shifts, mainly afternoon/evening Organization: Windsor University USA — Washington, D. C.-based Windsor University USA is looking for a motivated and student-focused professional to join our Cairo team as a Student Success & Instructional Support Officer. This role is ideal for someone who enjoys working with students, supporting faculty, following academic processes, and helping students stay on track from enrollment through graduation. About the Role This position combines student affairs, academic support, student follow-up, and instructional coordination. The selected candidate will work closely with students, faculty, and university staff to help provide a smooth and supportive academic experience. Who We’re Looking For We are looking for someone who is:• Experienced in the education field• Comfortable working directly with students• Organized and detail-oriented• Professional in communication• Able to follow academic policies and procedures• Patient, supportive, and student-centered• Able to work independently and follow up consistently• Comfortable working in an international university environment• Available to work on-site in Nasr City Important Location Requirement Because this is an on-site position, candidates must live within approximately 30 minutes of our Nasr City office. Applicants who live too far from Nasr City or outside Greater Cairo may not be considered. Office Location Nasr City, Cairo, Egypt Near El Tayaran Street / Al Hay As Sabea area Main Responsibilities• Support students with academic questions and general university guidance• Assist students with registration questions and graduation requirements• Follow up with students regarding attendance, academic progress, and deadlines• Help students understand university policies, procedures, and expectations• Assist faculty with course coordination and student communication• Support instructional delivery and academic follow-up• Communicate with students in a professional and helpful manner• Help resolve student concerns calmly and constructively• Support student engagement and student affairs activities• Assist with organizing student-related events and initiatives• Support student retention by identifying concerns early and following up• Maintain accurate student communication and follow-up records• Represent Windsor University USA professionally with students, applicants, faculty, and external contacts Required Qualifications• Bachelor’s degree required• Master’s degree preferred• Prior experience in the education sector is required• Strong English communication skills• Strong interpersonal and organizational skills• Good problem-solving ability• Ability to work independently in a fast-paced student-centered environment• Professional attitude and commitment to student success Preferred Experience Candidates with experience in any of the following areas are encouraged to apply:• Student affairs• Academic advising• Admissions• Enrollment• Teaching assistance• University administration• Student services• English language education• Education or training institutions• Computer Science or related academic fields Work Schedule• Full-time position• On-site at the Nasr City office• Flexible 8-hour shifts• Afternoon and/or evening availability preferred• Schedule may align with U. S. Eastern Time when needed Application Process Interested candidates should apply through the Windsor University USA application process. After initial review, selected candidates will receive an email with instructions to complete the application form on our website. Candidates may also be asked to complete a free English proficiency test through Windsor University USA. Applicants should expect to receive a response within approximately one week after completing the required steps. Apply Herehttps://windsoruniversity.us/careers/available-jobs/employee-information-form/English Proficiency Testhttps://windsoruniversity.us/duolingo/Interview Process• Shortlisted candidates may be invited to an online interview• Successful candidates may then be invited for an in-person interview• In-person interviews are usually held on Saturdays at the Nasr City office Note Recruitment is conducted on a rolling basis. Early applications are encouraged.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Title</strong> <br>Learning &amp; Development Officer<br> <br><br><strong>Summary</strong> <br>We are seeking a skilled <strong>Learning &amp; Development Officer</strong> to join our client’s team on-site in <strong>Cairo, Egypt</strong>. This position is well-suited for professionals experienced in managing Learning Management Systems (LMS) who are passionate about driving employee development. If you’re detail-oriented and eager to make an impact in the Oil &amp; Gas sector, this is an excellent career opportunity.<br> <br><br><strong>Salary</strong> <br>USD 1,100 – 1,300 per month<br> <br><br><strong>Location and Working Pattern</strong> <br>Cairo, Egypt – On-site<br> <br><br><strong>Client Overview</strong> <br>Our client is a leading organisation in the Oil &amp; Gas sector, committed to operational excellence, innovation, and the continuous development of its workforce.<br> <br><br><strong>Responsibilities</strong><ul><li>Configure, maintain, and manage LMS features, settings, and integrations</li><li>Oversee system upgrades, releases, and ensure platform reliability</li><li>Manage user accounts, roles, permissions, and enrolments</li><li>Upload and organise learning content, courses, and certifications</li><li>Generate reports on enrolments, completions, and compliance metrics</li><li>Provide first-line support for learners and instructors, resolving technical issues</li><li>Ensure data protection, privacy standard compliance, and audit readiness</li><li>Recommend and implement process improvements and test new functionalities</li></ul><strong><br>Must-have Requirements</strong><ul><li>Bachelor’s degree in HR, Education, Psychology, Business Administration, or related field</li><li>4–6 years’ experience in a Learning &amp; Development role</li><li>Proven proficiency with Learning Management Systems (LMS)</li><li>Strong knowledge of MS Office (PowerPoint, Excel, Word)</li><li>Excellent communication, organisational, and analytical skills</li></ul><strong><br>Nice-to-have Skills</strong><ul><li>Previous experience in the Oil &amp; Gas industry</li><li>Ability to manage projects and improve training processes</li></ul><strong><br>Apply Now</strong> If this role aligns with your skills and experience, apply now and take the next big step in your Learning &amp; Development career in Cairo!<br><br>The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.<br>&nbsp;<br>We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.<br>&nbsp; </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><br> LMS Administration, Data Analysis, Project Management, Communication, Problem-Solving<br> <br> </div>

We’re Hiring: Student Success & Instructional Support Officer Location: Nasr City, Cairo, Egypt — On-site Employment Type: Full-Time Schedule: Flexible 8-hour shifts, mainly afternoon/evening Organization: Windsor University USA — Washington, D. C.-based Windsor University USA is looking for a motivated and student-focused professional to join our Cairo team as a Student Success & Instructional Support Officer. This role is ideal for someone who enjoys working with students, supporting faculty, following academic processes, and helping students stay on track from enrollment through graduation. About the Role This position combines student affairs, academic support, student follow-up, and instructional coordination. The selected candidate will work closely with students, faculty, and university staff to help provide a smooth and supportive academic experience. Who We’re Looking For We are looking for someone who is:• Experienced in the education field• Comfortable working directly with students• Organized and detail-oriented• Professional in communication• Able to follow academic policies and procedures• Patient, supportive, and student-centered• Able to work independently and follow up consistently• Comfortable working in an international university environment• Available to work on-site in Nasr City Important Location Requirement Because this is an on-site position, candidates must live within approximately 30 minutes of our Nasr City office. Applicants who live too far from Nasr City or outside Greater Cairo may not be considered. Office Location Nasr City, Cairo, Egypt Near El Tayaran Street / Al Hay As Sabea area Main Responsibilities• Support students with academic questions and general university guidance• Assist students with registration questions and graduation requirements• Follow up with students regarding attendance, academic progress, and deadlines• Help students understand university policies, procedures, and expectations• Assist faculty with course coordination and student communication• Support instructional delivery and academic follow-up• Communicate with students in a professional and helpful manner• Help resolve student concerns calmly and constructively• Support student engagement and student affairs activities• Assist with organizing student-related events and initiatives• Support student retention by identifying concerns early and following up• Maintain accurate student communication and follow-up records• Represent Windsor University USA professionally with students, applicants, faculty, and external contacts Required Qualifications• Bachelor’s degree required• Master’s degree preferred• Prior experience in the education sector is required• Strong English communication skills• Strong interpersonal and organizational skills• Good problem-solving ability• Ability to work independently in a fast-paced student-centered environment• Professional attitude and commitment to student success Preferred Experience Candidates with experience in any of the following areas are encouraged to apply:• Student affairs• Academic advising• Admissions• Enrollment• Teaching assistance• University administration• Student services• English language education• Education or training institutions• Computer Science or related academic fields Work Schedule• Full-time position• On-site at the Nasr City office• Flexible 8-hour shifts• Afternoon and/or evening availability preferred• Schedule may align with U. S. Eastern Time when needed Application Process Interested candidates should apply through the Windsor University USA application process. After initial review, selected candidates will receive an email with instructions to complete the application form on our website. Candidates may also be asked to complete a free English proficiency test through Windsor University USA. Applicants should expect to receive a response within approximately one week after completing the required steps. Apply Herehttps://windsoruniversity.us/careers/available-jobs/employee-information-form/English Proficiency Testhttps://windsoruniversity.us/duolingo/Interview Process• Shortlisted candidates may be invited to an online interview• Successful candidates may then be invited for an in-person interview• In-person interviews are usually held on Saturdays at the Nasr City office Note Recruitment is conducted on a rolling basis. Early applications are encouraged.

We’re Hiring: Student Success & Instructional Support Officer Location: Nasr City, Cairo, Egypt — On-site Employment Type: Full-Time Schedule: Flexible 8-hour shifts, mainly afternoon/evening Organization: Windsor University USA — Washington, D. C.-based Windsor University USA is looking for a motivated and student-focused professional to join our Cairo team as a Student Success & Instructional Support Officer. This role is ideal for someone who enjoys working with students, supporting faculty, following academic processes, and helping students stay on track from enrollment through graduation. About the Role This position combines student affairs, academic support, student follow-up, and instructional coordination. The selected candidate will work closely with students, faculty, and university staff to help provide a smooth and supportive academic experience. Who We’re Looking For We are looking for someone who is:• Experienced in the education field• Comfortable working directly with students• Organized and detail-oriented• Professional in communication• Able to follow academic policies and procedures• Patient, supportive, and student-centered• Able to work independently and follow up consistently• Comfortable working in an international university environment• Available to work on-site in Nasr City Important Location Requirement Because this is an on-site position, candidates must live within approximately 30 minutes of our Nasr City office. Applicants who live too far from Nasr City or outside Greater Cairo may not be considered. Office Location Nasr City, Cairo, Egypt Near El Tayaran Street / Al Hay As Sabea area Main Responsibilities• Support students with academic questions and general university guidance• Assist students with registration questions and graduation requirements• Follow up with students regarding attendance, academic progress, and deadlines• Help students understand university policies, procedures, and expectations• Assist faculty with course coordination and student communication• Support instructional delivery and academic follow-up• Communicate with students in a professional and helpful manner• Help resolve student concerns calmly and constructively• Support student engagement and student affairs activities• Assist with organizing student-related events and initiatives• Support student retention by identifying concerns early and following up• Maintain accurate student communication and follow-up records• Represent Windsor University USA professionally with students, applicants, faculty, and external contacts Required Qualifications• Bachelor’s degree required• Master’s degree preferred• Prior experience in the education sector is required• Strong English communication skills• Strong interpersonal and organizational skills• Good problem-solving ability• Ability to work independently in a fast-paced student-centered environment• Professional attitude and commitment to student success Preferred Experience Candidates with experience in any of the following areas are encouraged to apply:• Student affairs• Academic advising• Admissions• Enrollment• Teaching assistance• University administration• Student services• English language education• Education or training institutions• Computer Science or related academic fields Work Schedule• Full-time position• On-site at the Nasr City office• Flexible 8-hour shifts• Afternoon and/or evening availability preferred• Schedule may align with U. S. Eastern Time when needed Application Process Interested candidates should apply through the Windsor University USA application process. After initial review, selected candidates will receive an email with instructions to complete the application form on our website. Candidates may also be asked to complete a free English proficiency test through Windsor University USA. Applicants should expect to receive a response within approximately one week after completing the required steps. Apply Herehttps://windsoruniversity.us/careers/available-jobs/employee-information-form/English Proficiency Testhttps://windsoruniversity.us/duolingo/Interview Process• Shortlisted candidates may be invited to an online interview• Successful candidates may then be invited for an in-person interview• In-person interviews are usually held on Saturdays at the Nasr City office Note Recruitment is conducted on a rolling basis. Early applications are encouraged.

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSEGarnishment Senior Officer is responsible to execute all Service requests / Cases assigned to account opening team within the agrees TAT. Responsible to sort , scan and upload all Garnishment requests received during the day. Review and execute Garnishment requests on CRM system and take the appropriate action. Responsible for the efficient management, organization, and maintenance of the bank's records and documents. This role involves ensuring that all records are accurately archived, easily retrievable, and securely stored in compliance with regulatory requirements and internal policies. Will work closely with various departments to facilitate document retrieval and contribute to the development and implementation of effective archiving policies and procedures<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE<br>Qualifications and Education Bachelor's degree. General knowledge of the bank’s rules and policies. Able to work with all team members Good understanding of the end 2 ends Process & workflow. Solid understanding of the systems Usage of Agile PM tools such as JIRA, Green Hopper, Mingle, Usage of document repositories such as Sharepoint Ability to learn products, services and procedures quickly and accurately A minimum of 1 year of experience working in banking sector. <br>JOB DUTIES AND RESPONSIBILITIES<br>To ensure compliance with applicable laws and regulations. Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to Account opening manager immediately Resolve and execute all Service requests and ensure that all valid documents are in place. Prepare Garnishment letters sent to governmental authorities. Must know all types of Garnishment requests and ensure that documents are uploaded correctly. Manage the lifecycle of bank records from creation, classification, storage, and retrieval to disposal. Develop and maintain efficient archiving systems (both physical and electronic) to ensure documents are stored in an organized manner.

Employer Overview A fast-growing, AI-powered startup offering an all-in-one business management platform designed to empower entrepreneurs and SMEs. The company combines innovative technology with a strong social mission to enable sustainable and scalable business growth across emerging markets.<br>Job Summary The Chief Revenue Officer (CRO) will lead the company’s commercial strategy and own full revenue and P&L performance. This role is responsible for driving sustainable growth by aligning Sales, Marketing, Customer Success, and Partnerships, while transforming the business into a scalable and profitable engine.<br>Key Responsibilities Own and drive the company’s full revenue strategy and P&L performance Develop and execute Go-to-Market (GTM) strategies across target markets Lead and align Sales, Marketing, Customer Success, and Partnerships teams Optimize pricing, packaging, and monetization strategies (freemium to paid) Drive Net Revenue Retention (NRR) and reduce churn through lifecycle strategies Build and scale customer success infrastructure and engagement models Establish and manage strategic partnerships with payment providers and key institutions Identify and resolve commercial bottlenecks to accelerate growth Represent the company in public forums, media, and industry events Collaborate with leadership to define long-term growth and expansion strategy<br>Qualifications Bachelor’s degree in Business Administration, Marketing, Finance, or related field MBA is a strong plus10+ years of experience in revenue, commercial, or growth roles3+ years in senior leadership roles (Director/VP/C-level) Proven experience owning P&L and revenue targets Experience scaling startups (Saa S or Fintech preferred) Strong background in business development and closing complex deals Experience leading cross-functional teams (10+ employees) Strong leadership and team-building capabilities Excellent stakeholder management and communication skills Strategic thinking with a hands-on execution mindset High level of ownership and accountability Charismatic and influential personality Strong understanding of Saa S business models Experience with pricing strategy and revenue optimization Knowledge of customer lifecycle management (NRR, LTV, churn) Familiarity with AI tools and data-driven decision making Proficiency in CRM systems (e.g., Salesforce, Hub Spot) Advanced Excel / Google Sheets Experience using AI tools (Chat GPT, Gemini, etc.) Familiarity with analytics dashboards Fluent in English (mandatory) Ability to operate in fast-paced, early-stage environments Ability to build and scale teams from scratch Strong negotiation and deal-closing abilities Ability to manage multiple functions simultaneously Strong analytical and decision-making capabilities

Reports to: Senior HR Business Partner<br>Role Purpose:The officer will serve as the operational HR focal point for designated areas and grants, executing end-to-end recruitment, organizational structure updates, and employee cycle transactions in alignment with University policies.<br>Core Responsibilities: Organizational Design and Systems Management: Maintain and update the physical and digital organizational structures of all offices and newly funded grants within the assigned areas Recruitment and Talent Acquisition: Execute the full-cycle operational recruitment process to meet the staffing needs of regular departments and externally funded grant programs Performance Management and Area Support: Act as the dedicated HR liaison to handle field inquiries and provide direct technical support during the institutional performance appraisal cycle Records Governance and Reporting: Establish and maintain a secure, efficient historical and current filing system for area personnel and structural records General Administrative Support: Perform other administrative duties as required<br>Qualifications and Skills:Education and Experience: Bachelor’s degree required; HR Diploma is an asset Minimum of eight years of experience, including at least three years operating within a multicultural environment with a strong emphasis on core HR operations Experience in university or large institutions is preferred<br>Technical Skills: Language and System Proficiency: Excellent command of English and Arabic languages Proficient with MS Office, e.g. Word, Excel, Visio, and Power Point, and experience working with a known HCM system, e.g. SAP or Success Factors Core Attributes: Detail-oriented, dependable, and trustworthy Possesses initiative thinking, a customer service orientation, and strong analytical skills Interpersonal and Communication: Strong communication, presentation, and problem-solving skills Ability to maintain excellent teamwork spirit Organizational Management: Ability to organize and prioritize workflow Proven ability to manage and complete multiple tasks within deadlines<br> This position is open until August 20, 2026<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted. <br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply." <br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

About the job<br>Med Net Egypt is one of the leading managed care service organisations that cater to healthcare needs. We are looking for a skilled Officer - User Acceptance Test will be responsible for executing comprehensive test plans and test cases, including functional testing, integration, and user acceptance testing for all Med Net Systems encompassing both project-based and continuous development enhancements changes and identify gaps and opportunities for improvements throughout the development life cycle and collaborate with Med Net PMO to manage the scope and quality of the deliverables within the agreed timelines.<br>Your Job<br>Work closely with Functional Business Owners to become a comprehensive expert in Med Net systems and underlying business logic. Analyse and validate use cases, user stories, and requirements to ensure they are complete, accurate, and testable. Execute comprehensive test plans and test cases, including functional testing, integration, and user acceptance testing. Identify and document any gaps, ambiguities, or inconsistencies with the approved business requirements or solution design. Test the user interface (UI) for usability, accessibility, and visual appeal. Ensure the software meets the defined quality standards and user expectations. Effectively communicate testing progress, issues, and risks to the Team Leader – User Acceptance Test, Project Manager, and IT team. Collaborate with cross-functional teams (developers, product owners, designers) to ensure successful CR and solution delivery. Assist in the development of UAT planning and execution, consistently tracking UAT activities and progress against defined timelines. Documenting as per PMO standard Test cases traceability throughout the testing lifecycle. Contribute as required to business requirements elicitation activities, project progress meetings, and report creation.<br>Your Profile<br>Minimum 2 years of experience in an operational role within the healthcare or insurance industry. Strong understanding of core operational processes within the healthcare/insurance domain, including [claims processing lifecycle, policy management]Experience in reviewing and implementing business requirements documents (BRDs), user stories, and quality standards. Excellent analytical and problem-solving skills Strong attention to detail and accuracy with a focus on data quality and process integrity. Excellent command of the English language. Ability to prioritise tasks and manage dependencies effectively. Basic knowledge of project management methodologies and project management tools (Jira, Manage Engine, Service Desk, Smartsheet) Proficiency in Microsoft Office Suite (Excel, Word, Power Point) and other relevant software tools.

About the Role We are seeking an experienced and highly organized Project Management Officer (PMO) to lead and oversee software implementation projects, primarily within the healthcare and Hospital Information Systems (HIS) domain. The ideal candidate will be responsible for ensuring successful project delivery by coordinating cross-functional teams, managing stakeholders, mitigating risks, and driving projects to completion within scope, budget, and timeline. Key Responsibilities Lead and manage multiple software implementation projects simultaneously. Coordinate internal teams and external vendors to ensure seamless project execution. Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders. Develop comprehensive project plans, schedules, and resource allocation strategies. Monitor project progress and performance using appropriate project management tools and methodologies. Ensure projects are delivered on time, within scope, and aligned with business objectives. Identify, assess, and mitigate project risks and issues proactively. Manage project changes related to scope, schedule, and cost through established change control processes. Prepare and present project status reports to executive management. Build and maintain strong relationships with clients, partners, and internal stakeholders. Ensure proper project documentation, governance, and compliance throughout the project lifecycle. Escalate critical issues and risks to management when necessary. Requirements Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Engineering, Healthcare Informatics, or a related field. PMP (Project Management Professional) certification is mandatory. Proven experience managing software implementation projects, preferably within hospitals or healthcare organizations. Strong knowledge of Hospital Information Systems (HIS). Experience leading and coordinating cross-functional project teams. Demonstrated ability to manage multiple parallel projects in complex environments. Strong understanding of project management methodologies, tools, and best practices. Experience with Sure Step Methodology is required. Hands-on experience with:Microsoft Project Microsoft Project Server Microsoft Office Suite Other project management and collaboration tools Skills Excellent project planning, execution, and stakeholder management skills. Strong analytical and problem-solving abilities. Outstanding client-facing, communication, and presentation skills. Excellent written and verbal communication in English. Strong organizational and multitasking capabilities. Ability to work under pressure and manage competing priorities effectively. Key Stakeholders Internal Technical Department Quality Team Sales & Marketing Technical Support Finance Department External Clients Partners Shareholders