Navigation Officer Jobs in Egypt

<p><h4>Job summary</h4> <p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p> <br> <h4>Candidate profile</h4> <br> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li> </ul> <br> <h4>Core work activities</h4> <br> <h4>Ensuring culinary standards and responsibilities are met</h4> <ul> <li>Manages kitchen shift operations and ensures compliance with all food & beverage policies, standards and procedures.</li> <li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li> <li>Assists executive chef with all kitchen operations and preparation.</li> <li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li> <li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li> <li>Assists in determining how food should be presented and creates decorative food displays.</li> <li>Maintains purchasing, receiving and food storage standards.</li> <li>Ensures compliance with food handling and sanitation standards.</li> <li>Performs all duties of kitchen managers and employees as necessary.</li> <li>Recognizes superior quality products, presentations and flavor.</li> <li>Ensures compliance with all applicable laws and regulations.</li> <li>Follows proper handling and right temperature of all food products.</li> <li>Operates and maintains all department equipment and reports malfunctions.</li> <li>Checks the quality of raw and cooked food products to ensure that standards are met.</li> </ul> <br> <h4>Leading kitchen operations</h4> <ul> <li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li> <li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors.</li> <li>Maintains the productivity level of employees.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Ensures property policies are administered fairly and consistently.</li> <li>Communicates performance expectations in accordance with job descriptions for each position.</li> <li>Recognizes success performance and produces desired results.</li> </ul> <br> <h4>Ensuring exceptional customer service</h4> <ul> <li>Provides services that are above and beyond for customer satisfaction and retention.</li> <li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li> <li>Sets a positive example for guest relations.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Handles guest problems and complaints.</li> </ul> <br> <h4>Maintaining culinary goals</h4> <ul> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li> <li>Utilizes the labor management system to effectively schedule to business demands and for tracking of employee time and attendance.</li> <li>Trains employees in safety procedures.</li> </ul> <br> <h4>Managing and conducting human resource activities</h4> <ul> <li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li> <li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li> <li>Participates in the employee performance appraisal process, providing feedback as needed.</li> <li>Brings issues to the attention of the department manager and human resources as necessary.</li> </ul> <br> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Attends and participates in all pertinent meetings.</li> </ul> <br> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job description</h4> <p>He should be able to operate independently to provide quality work products to an engagement, to perform complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. He should have experience and be able to apply Oracle methodology, company procedures, and leading practices. Ability and experience in acting as the team lead on projects will be seriously taken into consideration. The successful candidate should be able to conduct C-Level communication and effective communication with management of customer organizations. The candidate should also demonstrate proven expertise to deliver functional and technical solutions on moderately complex customer engagements.</p> <p>Ideally, the candidate should be able to demonstrate 4-5 years of experience relevant to this position including 2 years consulting experience and holding a university degree. Ability to build rapport with team members and clients is essential. Ability to travel across MEA as needed.</p> <p>We believe that different points of view are essential for innovation, and we will offer the chance to be part of an inclusive culture where individuality thrives. We aim to build sustainable relationships both internally with our colleagues, externally with our customers, and the communities we are part of.</p> <h4>What does Oracle’s consulting organization do?</h4> <p>We deliver Oracle Cloud solutions with speed, efficiency, and predictability based on our vast experience of more than 1,500 successful Cloud implementations in EMEA. Over 5,500 consultants across EMEA and JAPAC are passionately dedicated to ensuring Oracle Cloud success through our unparalleled experience and extensive global network. The One Oracle approach helps our clients reduce risk and maximize their return on investment. We look at our clients’ business holistically to ensure business outcomes and empower continuous innovation.</p> <p>The initial collaboration is through a contractor relationship with Oracle Consulting with high probabilities for converting to Oracle employee based on performance, delivery quality, ability to travel, and personality of the candidate.</p> <h4>The job – Oracle Cloud SC Consultant</h4> <p>An exciting, high-profile opportunity exists to join our growing Oracle Consulting MEA Delivery team (known internally as Pharos team) as a Senior Principal, or Principal SC Consultant, or a SC Workstream Lead for Oracle Cloud implementations across the MEA region depending on your experience. Your role will be to implement Oracle SC Fusion for customers typically across MEA.</p> <ul> <li>Work with the Project Manager and Solution Architect to plan the SC implementation project workstream</li> <li>Analyse customer business requirements, define solution parameters and specifications</li> <li>Map requirements with Oracle Fusion capabilities</li> <li>Conduct formal workshops with the client to agree the solution design, displaying knowledge of the business environment in defining the customer’s needs</li> <li>Work with offshore and/or local team to configure the solution</li> <li>Support business comparison test plans and activities</li> <li>Assess business and technical impacts of solutions</li> <li>Perform software version control and maintain periodic compilation schedule</li> <li>Conduct the knowledge transfer to the customer</li> <li>Ensure project accomplishment on time, on quality, as contracted, and meeting customer satisfaction</li> <li>Ability to manage the stream deliverables</li> <li>Responsible for data migration and cutover topics for the stream</li> <li>Responsible for issue resolution post-go-live and transition to support</li> <li>Ability to assist and provide the technical team with any business clarification required for technical developments</li> </ul> <h4>What you’ll bring</h4> <p>Your enthusiasm, knowledge, and customer-centricity will help us remain the number one cloud company in the world.</p> <ul> <li>Education level/Qualifications: University degree in relevant field</li> <li>Professional SC consulting experience as practitioner and/or implementation consultant/lead</li> <li>Proven experience implementing at least three or more of the Oracle Fusion SC modules</li> <li>Understanding of SC business process area for core engine, UAE, KSA, and typical integrations</li> <li>Superior ability to understand, articulate and address business issues, business drivers, and needs</li> <li>Able to plan and facilitate design sessions</li> <li>Able to conceptualize a solution of significant scope, across multiple business processes</li> <li>Very good presentation and communication skills</li> </ul> <h4>What we offer</h4> <ul> <li>International team with diverse backgrounds</li> <li>Strong and supportive consulting community</li> <li>Opportunities for learning and to work with cutting edge technologies</li> <li>Conversion to Oracle employee based on results, performance, and contribution</li> </ul> <p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p> <p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p> <p>We’re committed to including people with disabilities at all stages of the employment process. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>At NIQ, the world’s leading consumer intelligence company, we transform data into insights that shape the future of global commerce. With a legacy dating back to 1923 and a&nbsp;cutting-edge&nbsp;AI-powered platform, we empower brands and retailers to understand consumer behavior across every channel and market.&nbsp;</p><br><p>The Strategic Analytics &amp; Insights (SA&amp;I)&nbsp;division at&nbsp;NielsenIQ&nbsp;is a&nbsp;powerhouse of data-driven strategy, designed to help businesses navigate complexity and unlock growth. By integrating Advanced Analytics Consulting, Consumer &amp; Marketing Insights, and BASES innovation testing, SA&amp;I delivers tailored, actionable solutions that empower clients to make smarter decisions faster.&nbsp;Within this context, the Senior Sales Executive&nbsp;plays a critical role as an individual contributor, responsible for driving revenue growth, expanding client relationships, and&nbsp;identifying&nbsp;new business opportunities across the SA&amp;I portfolio.&nbsp;</p><br><p>The Senior Sales Executive will&nbsp;be responsible for&nbsp;generating profitable revenue and expanding the adoption of SA&amp;I solutions&nbsp;across assigned clients and prospects. This role requires a strong consultative mindset, combining commercial acumen with&nbsp;deep&nbsp;understanding of analytics-driven solutions to address client challenges.&nbsp;You will act as a trusted advisor to clients, leading sales conversations, uncovering business needs, and positioning SA&amp;I’s full portfolio to drive measurable impact.&nbsp;</p><br><p><strong>Responsibilities&nbsp;&nbsp;&nbsp;</strong></p><br><ul><li>Drive Revenue Growth: Own and deliver against individual sales targets by expanding existing accounts and&nbsp;acquiring&nbsp;new clients.&nbsp;</li><li>Build &amp; Manage Pipeline: Develop and&nbsp;maintain&nbsp;a robust, high-quality sales pipeline with&nbsp;accurate&nbsp;forecasting and consistent progression of opportunities.&nbsp;</li><li>Identify&nbsp;Opportunities: Proactively uncover new revenue streams, use cases, and stakeholders within client organizations.&nbsp;</li><li>Expand Client Relationships: Engage with multiple levels of the organization, including senior stakeholders and C-level, to grow SA&amp;I presence.&nbsp;</li><li>Consultative Selling: Understand client business challenges and translate them into tailored SA&amp;I solutions aligned to their KPIs.&nbsp;</li><li>Lead Proposal Development: Own end-to-end proposal creation, working closely with Product Specialists, Client Services, and subject matter experts.&nbsp;</li><li>Cross-functional Collaboration: Partner with internal stakeholders (cluster teams, delivery, operations, finance) to ensure feasibility and strong commercial outcomes.&nbsp;</li><li>Voice of the Customer: Bring client feedback and market insights to internal teams to support continuous improvement and innovation.&nbsp;</li><li>Ensure Process Excellence: Follow internal processes, including CRM discipline, pricing and profitability guidelines, and sales governance.&nbsp;</li></ul><p><strong>Qualifications</strong></p><br><ul><li>Solid&nbsp;professional&nbsp;experience&nbsp;in market&nbsp;research, insights or consulting</li><li>Experience in&nbsp;sales / business&nbsp;development in the above mentioned fields is a plus&nbsp;</li><li>Ability to work under pressure to deliver &amp; exceed revenue targets</li><li>Strong consultative selling skills and ability to navigate multi-stakeholder environments.&nbsp;</li><li>Good understanding of data analytics, insights, or consulting solutions and their business applications.&nbsp;</li><li>Awareness of market trends and industry dynamics&nbsp;impacting&nbsp;clients.&nbsp;</li><li>Strong communication&nbsp;and stakeholder management skills.&nbsp;</li><li>Active personality, resourceful and confident to proactively generate new client leads and convert into successful deals &nbsp;</li><li>Advanced English (mandatory).&nbsp;</li></ul><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br> <p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on:&nbsp;LinkedIn&nbsp;|&nbsp;Instagram&nbsp;|&nbsp;Twitter&nbsp;|&nbsp;Facebook</p><br> <p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.&nbsp;&nbsp;All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.&nbsp;We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.&nbsp;To learn more about our ongoing efforts in diversity and inclusion, please visit the&nbsp;https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><b><span>About TaskUs:</span> </b></b><span>TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.&nbsp;</span></p><br><p><span>The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.</span></p><br><p><span>It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.</span></p><br><p><b><span><b>What We Offer:</b></span></b><span>At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.</span></p><br><p>Payroll Specialist is in charge of processing payroll from start to finish in compliance with local regulation per the assigned site (s) as well as assisting in projects related to Payroll as needed.</p><br><p><b>As a Payroll Specialist, you will:</b></p><br><ul><li><p>Processing semi-monthly payroll for Egypt.</p><br></li><li><p>Address and resolve employee, management and government agency inquiries</p><br></li><li><p>Generate and send reports</p><br></li><li><p>Assist with internal and external audit requirements</p><br></li><li><p>Reconcile payroll data</p><br></li><li><p>Conduct payroll talks and focus group discussions</p><br></li><li><p>Maintain payroll system updated</p><br></li></ul><p><b>Do you have what it takes to become a Payroll Specialist?</b></p><br><p><b>The Payroll Specialist position covers the following responsibilities, but not limited to:</b></p><br><ul><li><p>Generate and send reports to Operations for exceptions and items to be corrected for payroll transmission.</p><br></li><li><p>Review and process payroll discrepancies and complete entries in the payroll system accordingly.</p><br></li><li><p>Coordinate with agencies for tax and social insurance reporting and payments.</p><br></li><li><p>Coordinate issue resolution with payroll vendor regarding payroll processing, changes and or inquiries.</p><br></li><li><p>Maintain payroll records current with relevant pay period data for auditing and reference purposes in compliance with local regulation requirements for record retention and handling of private and sensitive data.</p><br></li><li><p>Participate in gathering Payroll information for the different businesses.</p><br></li><li><p>Collect and Validate payroll data in Payroll Register matches information submitted to the vendor or what was entered in the payroll system as applicable.</p><br></li><li><p>Complete multiple validation reports to ensure Gross to Net is calculated properly for each payroll run.</p><br></li><li><p>Process termination cases</p><br></li><li><p>Ensure timely payments of statutory dues social insurance, Martyrs and Tax</p><br></li><li><p>Process off cycle payments.</p><br></li><li><p>Participate in payroll orientation for new hires.</p><br></li><li><p>Process year end and annual tax reconciliation and preparation of employee and employer tax returns.</p><br></li><li><p>Identify root cause and assist in proposing solutions to payroll impacting issues.</p><br></li><li><p>Reconcile and verify timely and accurate payroll tax and contribution payments are done.</p><br></li><li><p>Communicate and contribute to providing data to key business owners such as Human Resources, Finance, Operations and other approved contacts.</p><br></li><li><p>Reconciling payroll registers vs bank account transactions and accounting entries.</p><br></li></ul><p><b>Other Related Duties</b></p><br><ul><li><p>Participate in projects as needed.</p><br></li></ul><p><b>Minimum Education and Experience:</b></p><br><ul><li><p>High school diploma required</p><br></li><li><p>Bachelor’s Degree with emphasis on business or accounting preferred</p><br></li><li><p>Experience with computerized payroll processing</p><br></li><li><p>Experience with ORACLE/WD systems a plus</p><br></li><li><p>Microsoft Excel and Word</p><br></li><li><p>Must be detailed oriented</p><br></li><li><p>Able to meet deadlines</p><br></li><li><p>International Payroll processing experience preferred</p><br></li><li><p>Multi-state payroll processing</p><br></li></ul><p><b>Knowledge, Skills and Abilities:</b></p><br><ul><li><p>Outstanding customer service</p><br></li><li><p>Excellent written and verbal communication. Ability to communicate with all levels across the various departments.</p><br></li><li><p>Able to work in fast paced and high volume process environment</p><br></li><li><p>Diligent in following through to guarantee full completion of task or issue.</p><br></li><li><p>Should be able to work independently to ensure day to day functions and projects are completed and should be able to work as a team for collaboration, projects or achievement of team and company goals.</p><br></li><li><p>Use all resources available to resolve issues and escalate as needed to the manager.</p><br></li><li><p>Be able to respond assertively regarding payroll matters.</p><br></li><li><p>Must have a good sense of urgency</p><br></li></ul><p><b>Physical Demands and Working conditions</b></p><br><ul><li><p>Able to sit for long periods.</p><br></li><li><p>Activities may also involve walking, standing, speaking and listening to.</p><br></li><li><p>Hand / eye coordination.</p><br></li><li><p>Repetitive clerical tasks</p><br></li></ul><p><b>Environment Conditions</b></p><br><ul><li><p>Climate controlled environment</p><br></li><li><p>Mild noise</p><br></li><li><p>Computer, desk and typical office equipment</p><br></li></ul><p><b>Reports to:</b> Payroll Manager</p><br><p><b><span><b>How We Partner To Protect You: </b></span></b><span>TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.</span></p><br><p><br><b><b><span>DEI:</span></b></b> <span>In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to </span><i>opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.</i></p><br><p><span>We invite you to explore all TaskUs career opportunities and apply through the provided URL</span><b><u><span>https://www.taskus.com/careers/</span></u><span>.</span></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Associate Director - Operations (Egypt)<br><p>Job Description</p><br><br><p><span><b>Responsibilities</b></span></p><br><br><ul><li><span>Collaborate with senior management and staff to develop strategic plans; coordinate with other departments to establish open communications systems that ensure information is mutually shared to achieve optimal results</span></li></ul><br><ul><li><span>Develop and retain team of managers, providing coaching and development opportunities that continuously build and expand both the individual and the team capabilities and bench strength</span></li></ul><br><ul><li><span>Drive continuous operating improvements and quality performance of site metrics such as quality, CSAT, client satisfaction, productivity, staffing, training, attrition, and costs</span></li></ul><br><ul><li><span>Provide expert knowledge of workforce forecasting and planning to ensure necessary staffing levels to support customer demand</span></li></ul><br><ul><li><span>Drive recruitment, selection, and retention of highly qualified internal and external candidates</span></li></ul><br><ul><li><span>Manage department resources and provide leadership to ensure that production and quality work meets company goals</span></li></ul><br><ul><li><span>Actively support growth and expansion initiatives, proactively work with existing and new clients, manage expectations, and align them with overall business goals</span></li></ul><br><ul><li><span>Participate with cross-functional departments in strategic decisions designed to meet quality and service goals</span></li></ul><br><ul><li><span>Identify, analyze, and resolve a wide range of technical, process, and operational issues, providing quick and decisive solutions</span></li></ul><br><ul><li><span>Set plans to overcome industry challenges and seek opportunities internally and externally.</span></li></ul><br><ul><li><span>Direct system implementations that capture and report service metrics.</span></li></ul><br><ul><li><span>Support designing, building and implementation of new new business</span></li></ul><br><ul><li><span>Responsible for the financial performance by managing departmental budgets and costs, forecasting revenues and expenses, ensuring that the department is operating within its budget, and communicating financial information to the company's senior management</span></li></ul><br><ul><li><span>Responsible for the overall satisfaction and well-being of the employees within Operations department by setting policies and programs that support employee engagement, development, and retention, and creating a positive work environment.</span></li></ul><br><ul><li><span>Identify and solve any escalated issues that may negatively impact customer satisfaction and collaborate with other departments to ensure customers receive a consistent, high-quality experience.</span></li></ul><br><ul><li><span>Facing local/global clients from a senior leadership perspective to manage their expectation and fulfill our promise as best in class service</span></li></ul><br><ul><li><span>Support technology and innovation driven service approach</span></li></ul><br><ul><li><span>Perform other job-related and responsibilities as assigned by direct manager.</span></li></ul><br><p><b><span>Core Competencies</span></b></p><br><br><ul><li><span>Act as escalations point of contact with the client and proactively maintain regular engagement with key contacts to align with the client expectations and promote company growth.</span></li></ul><br><ul><li><span>Oversee, analyze, and evaluate all aspects of operations policies, procedures and initiatives.</span></li></ul><br><ul><li><span>Present company image to employees, customers, and community positively.</span></li></ul><br><ul><li><span>Direct, motivate and inspire the relevant operational teams to effectively deliver key client outcomes and achieve market-leading client satisfaction.</span></li></ul><br><ul><li><span>Manage succession planning in partnership with talent management to ensure key roles are filled and individual talent is recognized.</span></li></ul><br><ul><li><span>Conduct performance evaluation for team members and oversee all operations performance evaluations and feedbacks.</span></li></ul><br><ul><li><span>Manage operations related direct and indirect resource decision making and planning.</span></li></ul><br><ul><li><span>Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement and develop service level standard.</span></li></ul><br><p><b><span>Interpersonal Competencies</span></b></p><br><br><ul><li><span>Cultural Awareness</span></li></ul><br><ul><li><span>Client relationship management </span></li></ul><br><ul><li><span>Conflict Management</span></li></ul><br><ul><li><span>Growth focus</span></li></ul><br><ul><li><span>Result Focus</span></li></ul><br><ul><li><span>Analytical Skills</span></li></ul><br><ul><li><span>Negotiation &amp; Persuasion</span></li></ul><br><ul><li><span>Financial Awareness</span></li></ul><br><ul><li><span>Presentation Skills</span></li></ul><br><ul><li><span>Leadership Skills</span></li></ul><br><p><b><span>Candidate Criteria:</span></b></p><br><br><br><p>8-10 years' experience managing large, scaled teams in BPO industry</p><br><br><p>Corp Experience</p><br><br><p>Ability managing multiple global clients</p><br><br><br><br><br><br><p>Location:</p><br><br>EGY Cairo - Building F16<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>2.1 Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.<br> 2.2 When necessary, clean the rooms or floor corridors.<br> 2.3 Clean all of the hotel windows.<br> 2.4 Clean the carpets and mop the floors.<br> 2.5 Clean and treat the marble surfaces.<br> 2.6 Wipe the walls and ceilings and carry and arrange furniture.<br> 2.7 Vacuum and dust the curtains.<br> 2.8 Clean the chairs and carpets.<br> 2.9 Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.</p> <p>2.10 Carry material that the Housekeeping Department needs from the storage house or warehouse.<br> 2.11 Empty the garbage in the general areas.<br> 2.12 When necessary, make up rooms.<br> 2.13 Immediately hand over any lost and found items to the Housekeeping Office.<br> 2.14 Immediately report any suspicious persons or packages etc. to senior managers for security purposes.<br> 2.15 Public area attendant working in the restaurants, bars, room and ballrooms are responsible for vacuuming, shampooing and window cleaning.<br> 2.16 Responsible for cleaning and wiping all of the windows at the hotel.<br> 2.17 Is familiar with security and protection methods.<br> 2.18 Attend vocational training.<br> 2.19 Is clean, friendly, and hygienic.<br> 2.20 Perform all tasks assigned by seniors.<br> 2.21 Take part in the Emergency Response Teams.<br> 2.22 Responsible for reporting all breakdowns identified in his/her section to seniors.<br> 2.23 Carry out all responsibilities related to the quality management systems implemented at the facilities.<br> 2.24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a primary school diploma.<br> <strong>Experience:</strong> Can learn the job in a few months and enhance knowledge in one year.<br> <strong>Foreign language:</strong> Not expected.<br> <strong>Courses and training:</strong> Not expected.<br> <strong>Computer literacy:</strong> Not required.<br> <strong>Skills:</strong> Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Job summary</h4> <p>Supports the general manager and his/her team by assisting on administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 1 year experience in administrative assistance, clerical services, or related professional area. OR</li> <li>2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Providing documentation and reporting support</h4> <ul> <li>Assists managers in preparation of various reports and presentations.</li> <li>Attends, transcribes and distributes minutes, and participates in staff meetings, executive committee meetings and department meetings as needed.</li> <li>Makes new files, maintains existing files.</li> <li>Maintains giveaway/donation files and assists in making reservations.</li> <li>Provides administrative support to manager(s) and department.</li> </ul> <h4>Supporting correspondence</h4> <ul> <li>Composes, produces and signs correspondence on routine matters.</li> <li>Produces and distributes correspondence as required.</li> <li>Answers department phones.</li> <li>Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.</li> <li>Sorts and distributes mail.</li> </ul> <h4>Providing exceptional customer service</h4> <ul> <li>Provides services that are above and beyond for customer satisfaction and retention.</li> <li>Ensures the quality, standards and meets the expectations of the customers on a daily basis.</li> <li>Attends meetings and communicates with executives and peers as an effort to improve quality of service.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Ensures VIP amenity requests from GM/DOPS are handled in a timely manner.</li> <li>Signs for managers and releases, with specific permission.</li> <li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li> <li>Attends meetings to plan, organize, prioritize, coordinate and manage activities.</li> <li>Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.</li> <li>Informs and/or updates the executives and peers on relevant information in a timely manner.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Reports to: Country Coordinator - Egypt Location: Cairo, Egypt Main purpose of the position The Administrative Assistant will provide clerical and administrative support to ensure the smooth functioning of the Country Coordinator Office in the Agricultural Genetic Engineering Research Institute (AGERI).<br> The role focuses on routine office administration, logistical coordination, and basic support for meetings, travel, and office supplies.<br> About ICARDA The International Center for Agricultural Research in the Dry Areas (ICARDA) is a treaty-based international non-profit research organization supported by CGIAR.<br> ICARDA's mission is to reduce poverty and enhance food, water, nutritional security, and environmental health in the face of global challenges, including climate change.<br> We do this through innovative science, strategic partnerships, linking research to development, and capacity development that consider gender equality and the role of youth in transforming the dry areas.<br> ICARDA works in partnership with governments, universities, civil society, national agricultural research organizations, other CGIAR research centers, and the private sector.<br> With its temporary Headquarters in Beirut, Lebanon, ICARDA operates in regional and country offices across Africa, Asia, and the Middle East.<br> For more information : www.<br>icarda.org. Main responsibilities Perform reception duties- meeting and greetings office visitors, handling all incoming calls &amp; transferring it to the designated person, taking clear messages or notes, and photocopying.<br> Arrange meetings, field visits &amp; appointments for the ICARDA/ AGERI staff as needed.<br> Provide clerical and administrative support to staff as required.<br> Assist in the delivery of the workshops/conferences with assigned tasks as required (preparing the participants folders, workshop materials, presentations, handouts and displays).<br> Assist when needed in preparing the travel expenses claim of the ICARDA/AGERI staff to be ready for payments.<br> Responsible for sending the office courier either by regular mail or express mail in coordination with the ICARDA Maadi Office.<br> Translating documents from English to Arabic and vice versa when needed.<br> Generate Purchase Orders (POs) and Purchase Request (PRs) in ICARDA OCS system for AGERI staff.<br> Coordinate presence, availability, office supplies and functioning services (e.<br>g., Printers, Laboratory needs).<br> Printing and photocopying reports and other documents, as maybe required.<br> Any other duties assigned by the Country Coordinator.<br> Terms of appointment, salary, and benefits This is a nationally recruited staff position open for Egyptian nationals for which ICARDA offers an attractive compensation package including a competitive salary, medical insurance, 30 days of annual leave, five months’ maternity leave, 15 days’ paternity leave.<br> The successful candidate will be offered an initial contract of 3 years, renewable subject to continued need for the position and satisfactory performance.<br> The first 3 months will be a probationary period.<br> Please be advised that ICARDA accepts applications only in English, as per the organization's standard communication language.<br> Applications in other languages will not be considered.<br> Only shortlisted candidates will be contacted.<br> Education, qualifications, and experience Bachelor’s degree in Business Management, Administration or equivalent.<br> Minimum of 2 years’ experience in administrative support.<br> Proficiency in MS Office (Word, Excel, PowerPoint).<br> Fluency in English and Arabic are required (oral and written).<br> Excellent organizational and time management abilities, with demonstrated skills in prioritizing tasks effectively.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Talent Acquisition <br> <p> <span> <span><span> <span> Lead end-to-end recruitment<br>across a diverse range of roles, encompassing sourcing, screening,<br>interviewing, and offer negotiation.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Develop and maintain a robust talent pipeline<br>for critical and hard-to-fill positions, ensuring business continuity and<br>readiness. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Partner closely with<br>department heads and hiring managers to translate staffing needs into effective<br>recruitment strategies.<br> </span></span></span></span></p><p> <span> <span><span> <span> Ensure that all job<br>postings, sourcing activities, and interview processes adhere to company<br>standards, timelines, and compliance requirements.<br> </span></span></span></span></p><p> <span> <span><span> <span> Monitor and report on<br>talent acquisition performance through key metrics, including time-to-fill,<br>quality-of-hire, and pipeline health.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Oversee structured candidate screening,<br>assessments, and selection processes to ensure a consistent and objective<br>evaluation methodology. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Champion an outstanding<br>candidate experience throughout the hiring lifecycle, reinforcing Orion's<br>employer brand at every touchpoint.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Apply demonstrated expertise in recruiting for<br>technical roles, including Data &amp; Analytics Engineers, Data Scientists,<br>Supply Chain Digitization Engineers, and Automation Engineers. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Administer Zoho Recruit as the organisation's<br>Applicant Tracking System (ATS), managing candidate pipelines, job posting<br>workflows, interview scheduling, and recruitment reporting. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Strengthen the employer<br>brand through strategic professional networking and a commitment to<br>best-in-class candidate engagement.<br> <span>Core HR Operations <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Act as a trusted, impartial<br>resource for employee concerns, grievances, and conflict resolution,<br>consistently upholding a fair, respectful, and inclusive workplace environment.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Develop, review, and implement HR policies and<br>procedures in full compliance with applicable labor laws and regulatory<br>requirements. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Manage structured<br>offboarding processes and conduct meaningful exit interviews to generate<br>actionable insights that inform and strengthen retention strategies.<br> </span></span></span></span></p><p> <span> <span><span> <span> Administer employee<br>benefits enquiries and requests through the HRIS, ensuring timely, accurate,<br>and professional service delivery.<br> </span></span></span></span></p><p> <span> <span><span> <span> Prepare and issue a range<br>of HR documentation, including salary letters, experience certificates, and<br>employee relations correspondence, as required.<br> <span>Culture &amp; Employee Engagement <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Collaborate with senior<br>leadership to define, embed, and sustain the organisation's values, behaviors,<br>and desired cultural identity, ensuring alignment across all people practices<br>and business functions.<br> </span></span></span></span></p><p> <span> <span><span> <span> Champion and actively<br>contribute to internal culture and engagement initiatives, including the design<br>and delivery of company events and recognition programs.<br> </span></span></span></span></p><p> <span> <span><span> <span> Serve as an ambassador for<br>the Orion culture, modelling the behaviors and standards expected across the<br>Bachelor's degree in Human Resources, Business Administration, or a related field. <br> </span></span></span></span></p><div> <br> <br> <span> Requirements <p> <span> <span><span> <span> <span>Bachelor's degree in Human Resources, Business<br>Administration, or a related field. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> 3u20135 years of progressive HR<br>experience, with a minimum of 2 years dedicated to technical recruitment across<br>Technology, IT, software development, or data and analytics domains.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Demonstrated success in sourcing and hiring for<br>roles such as Data Engineers, Data Scientists, Software Developers, and IT<br>Consultants. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Advanced sourcing capabilities utilizing<br>LinkedIn Recruiter, job boards, social media, and professional networks. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Proficiency with Applicant Tracking Systems<br>(ATS) and recruitment analytics platforms; hands-on experience with Zoho<br>Recruit is an advantage. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Exceptional interpersonal,<br>communication, and negotiation skills.<br> </span></span></span></span></p><p> <span> <span><span> <span> Proven capacity to manage<br>multiple open requisitions concurrently within a fast-paced, high-growth<br>environment.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Track record of measuring, analyzing, and<br>optimizing recruitment KPIs, including time-to-fill and quality-of-hire. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Solid understanding of<br>employment law, HR compliance, and best practices in candidate and employee<br>experience.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Professional HR certifications and/or technical certifications are considered an asset. <br> </span></span></span></span></span></p><div> <br> <br>","Work_Experience":"4-5 years","</div></span></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At Dsquares, we transform traditional loyalty programs into engaging and innovative experiences that delight customers and drive brand loyalty.<br> Our cutting-edge solutions are tailored to meet the specific needs of our clients, ensuring that they not only build loyal customer bases but also enhance overall business performance.<br> Our team is our greatest asset.<br> We foster a collaborative and inclusive culture where every idea is valued, and every employee has the opportunity to shine.<br> Join us as we shape the future of customer loyalty!<br> About The Role: As a Senior Partnerships Executive , you will play a key role in driving business growth by identifying, acquiring, and managing strategic partnerships across multiple sectors.<br> You will own high-value partner relationships, lead commercial discussions, negotiate partnership agreements, and ensure long-term partner success.<br> You will also collaborate closely with cross-functional teams to maximize partnership performance while supporting and mentoring junior team members.<br> Key Duties &amp; Responsibilities: Identify, acquire, and develop strategic partnerships with key merchants and enterprise accounts.<br> Own and manage a portfolio of high-value partners, ensuring long-term growth and retention.<br> Lead commercial negotiations and finalize partnership agreements aligned with business objectives.<br> Build trusted relationships with senior stakeholders and act as the primary point of contact for strategic accounts.<br> Develop partnership growth plans and identify new revenue opportunities within existing accounts.<br> Analyze partnership performance, provide actionable insights, and present regular business reviews to management.<br> Collaborate with internal teams to ensure seamless execution of partnership initiatives and campaigns.<br> Support, coach, and share best practices with junior team members.<br> Stay informed on market trends, competitor activities, and emerging business opportunities.<br> Consistently achieve and exceed commercial and partnership growth targets.<br> Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover , plus extra days off for every year you're part of the team.<br> Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.<br> Work-Life Balance: Achieve optimal well-being with our hybrid work environment , generous maternity and paternity benefits, and regular team-building events .<br> Continuous Development: Expand your horizons through our commitment to l earning and development opportunities.<br> Perks and Privileges: Celebrate your journey with us through birthday offs , mobile allowances , transportation support , and a host of other employee-centric perks.<br> Required Skills &amp; Abilities: Fluent in spoken and written English.<br> Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.<br> Excellent communication, negotiation, presentation, and stakeholder management skills.<br> Strong commercial acumen with the ability to identify growth opportunities.<br> Strong analytical, problem-solving, and relationship management skills.<br> Ability to manage multiple strategic accounts in a fast-paced environment.<br> Education &amp; Experience: 2-4 years of experience in Partnerships, Business Development, Account Management, or B2B Sales.<br> Proven track record of acquiring, managing, and growing strategic partnerships.<br> Experience leading commercial negotiations and managing enterprise or key accounts.<br> Bachelor's degree in Business Administration, Marketing, or a related field.<br> Experience in Loyalty, FinTech, Telecom, FMCG, Banking, or Technology industries is a strong plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Overview The Analytics DEM Specialist is responsible for analyzing and interpreting data from Digital Experience Monitoring (DEM) platforms to provide actionable insights into digital employee experience, endpoint performance, and application health.<br> The role supports proactive IT operations, service improvement initiatives, and data-driven decision-making across IT delivery and Experience Management Office (XMO) functions.<br> Key Responsibilities Analyze and interpret data collected from DEM tools such as Nexthink and SysTrack.<br> Monitor device performance, application usage, endpoint health, and overall user experience.<br> Design, develop, and maintain dashboards, reports, and analytics views for various stakeholders.<br> Identify trends, performance issues, anomalies, and root causes affecting digital employee experience.<br> Provide actionable recommendations to improve user satisfaction and IT service quality.<br> Support Incident, Problem, and Change Management processes through data-driven insights.<br> Collaborate with Service Delivery, Workplace, Infrastructure, and ITSM teams to define analytics requirements and use cases.<br> Translate complex technical data into clear business-focused reports and presentations.<br> Support Experience Level Agreement (XLA) measurement, reporting, and continuous improvement initiatives.<br> Identify opportunities for automation, optimization, and operational efficiency improvements.<br> Ensure the accuracy, consistency, and quality of reporting data.<br> Maintain documentation related to dashboards, analytics methodologies, KPIs, and reporting processes.<br> Participate in regular service review meetings and present key findings and recommendations.<br> Monitor user experience trends and proactively highlight potential risks before they impact business operations.<br> RequirementsExperience Proven experience working with Digital Experience Monitoring (DEM) platforms such as Nexthink, SysTrack, or similar solutions.<br> Experience in data analysis, reporting, and visualization within IT operations or digital workplace environments.<br> Hands-on experience building and maintaining dashboards and reporting solutions.<br> Experience supporting service improvement and operational excellence initiatives.<br> Technical Skills Strong analytical and problem-solving skills.<br> Hands-on experience with reporting and visualization tools such as Nexthink Dashboards and Power BI.<br> Good understanding of Digital Workplace technologies, endpoint environments, and application performance monitoring.<br> Ability to analyze large datasets and identify meaningful insights and trends.<br> Understanding of key digital experience metrics and performance indicators.<br> Familiarity with data-driven decision-making methodologies.<br> Communication &amp; Stakeholder Management Ability to communicate technical findings to both technical and non-technical audiences.<br> Strong stakeholder management and relationship-building skills.<br> Excellent presentation, documentation, and reporting capabilities.<br> Ability to work effectively in cross-functional and multicultural environments.<br> Nice to Have Experience working within an Experience Management Office (XMO) environment.<br> Knowledge of ITSM processes including Incident, Problem, and Change Management.<br> Experience with automation, APIs, scripting, or advanced analytics capabilities within DEM platforms.<br> Familiarity with Experience Level Agreements (XLAs) and Digital Employee Experience (DEX) frameworks.<br> Exposure to Service Management reporting and operational KPI tracking.<br> Experience supporting workplace transformation or end-user experience improvement programs.<br> Core Competencies Data Analysis Reporting &amp; Dashboarding User Experience Analytics Problem Solving Automation &amp; Process Improvement Stakeholder Management Business Communication English Proficiency (B2 or above)</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Overview The Analytics DEM Specialist is responsible for analyzing and interpreting data from Digital Experience Monitoring (DEM) platforms to provide actionable insights into digital employee experience, endpoint performance, and application health. The role supports proactive IT operations, service improvement initiatives, and data-driven decision-making across IT delivery and Experience Management Office (XMO) functions. Key Responsibilities Analyze and interpret data collected from DEM tools such as Nexthink and SysTrack. Monitor device performance, application usage, endpoint health, and overall user experience. Design, develop, and maintain dashboards, reports, and analytics views for various stakeholders. Identify trends, performance issues, anomalies, and root causes affecting digital employee experience. Provide actionable recommendations to improve user satisfaction and IT service quality. Support Incident, Problem, and Change Management processes through data-driven insights. Collaborate with Service Delivery, Workplace, Infrastructure, and ITSM teams to define analytics requirements and use cases. Translate complex technical data into clear business-focused reports and presentations. Support Experience Level Agreement (XLA) measurement, reporting, and continuous improvement initiatives. Identify opportunities for automation, optimization, and operational efficiency improvements. Ensure the accuracy, consistency, and quality of reporting data. Maintain documentation related to dashboards, analytics methodologies, KPIs, and reporting processes. Participate in regular service review meetings and present key findings and recommendations. Monitor user experience trends and proactively highlight potential risks before they impact business operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Requirements</h2>Experience Proven experience working with Digital Experience Monitoring (DEM) platforms such as Nexthink, SysTrack, or similar solutions. Experience in data analysis, reporting, and visualization within IT operations or digital workplace environments. Hands-on experience building and maintaining dashboards and reporting solutions. Experience supporting service improvement and operational excellence initiatives. Technical Skills Strong analytical and problem-solving skills. Hands-on experience with reporting and visualization tools such as Nexthink Dashboards and Power BI. Good understanding of Digital Workplace technologies, endpoint environments, and application performance monitoring. Ability to analyze large datasets and identify meaningful insights and trends. Understanding of key digital experience metrics and performance indicators. Familiarity with data-driven decision-making methodologies. Communication &amp; Stakeholder Management Ability to communicate technical findings to both technical and non-technical audiences. Strong stakeholder management and relationship-building skills. Excellent presentation, documentation, and reporting capabilities. Ability to work effectively in cross-functional and multicultural environments. Nice to Have Experience working within an Experience Management Office (XMO) environment. Knowledge of ITSM processes including Incident, Problem, and Change Management. Experience with automation, APIs, scripting, or advanced analytics capabilities within DEM platforms. Familiarity with Experience Level Agreements (XLAs) and Digital Employee Experience (DEX) frameworks. Exposure to Service Management reporting and operational KPI tracking. Experience supporting workplace transformation or end-user experience improvement programs. Core Competencies Data Analysis Reporting &amp; Dashboarding User Experience Analytics Problem Solving Automation &amp; Process Improvement Stakeholder Management Business Communication English Proficiency (B2 or above)<p></p></section>

Job Title: ERP & Warehouse Operations Specialist Location: Benghazi<br>We are seeking a highly competent and proactive leader to join our team as the “ERP & Warehouse Operations Specialist”. In this role, you will hold overall responsibility for leading, guiding, and monitoring unit operations. Your mission is to ensure total synergy, integration, and data alignment across system data entry, reporting, and administrative record-keeping to prevent discrepancies and eliminate operational gaps. <br>Administrative & Operational Leadership:Direct daily operations for unit personnel (System Data Entry, Administrative Officers, and Reporting Specialists), assigning tasks with clear accountability. Ensure flawless alignment between digital ERP inputs and physical documentation, tracking inventory movements, custodian records, and archives without conflict. Review and audit daily/weekly operational reports prior to executive submission to guarantee top-tier accuracy and reliability. Efficiency Measurement & Operational Problem-Solving:Prepare periodic efficiency and productivity reports, evaluating team adherence to Key Performance Indicators (KPIs). Identify, analyze, and address operational or technical bottlenecks, escalating formal reports with actionable solutions to Department Manager. Resolve field conflicts and streamline coordination between administrative unit staff and site/warehouse execution teams. Continuous Improvement & Strategic Coordination:Continuously evaluate current workflows, recommending innovative archiving methods and ERP system enhancements to save time and boost control. Formulate adaptable administrative and technical solutions to meet evolving project timelines and field contingencies. Oversee professional development and skill-building programs for unit staff to keep pace with evolving corporate systems. Maintain direct communication with Project Engineers, Procurement, and IT departments to strengthen operational integration.<br>Qualifications & Requirements Proven experience in managing systems, operational reporting, and administrative affairs (preferably in Logistics, Warehousing, Contracting, or Construction sectors). Excellent expertise in Enterprise Resource Planning (ERP) systems, inventory data management, and digital transformation of administrative workflows. Very good analytical skills with a proven track record in performance reporting, KPI tracking, and root-cause problem solving. Very good communication and conflict-resolution abilities to manage cross-functional touchpoints with IT, Procurement, and Site Engineering teams. Demonstrated capability to adapt workflows to high-volume, dynamic site project environments.

Company Description Proleaders Company - شركة نخبة القادة is a training solutions provider focused on empowering individuals and organizations through tailored, market-relevant programs. The company offers a wide range of language, administrative, and technical training designed to support both professional and educational goals. Its team of experienced trainers delivers knowledge and skills using innovative, interactive methods that create an engaging learning environment. All programs are based on modern educational approaches and practical application to ensure measurable results. Proleaders is committed to continuous improvement, high-quality training, and meeting client needs in a professional and impactful way.<br>Role Description The Telesales Representative is a full-time, on-site role based in Giza. In this position, the representative will make outbound calls to prospective and existing clients, introduce training programs, and clearly explain their benefits and features. The role involves responding to inquiries, providing accurate information, and guiding potential customers through the enrollment process. The representative will follow up on leads, maintain detailed records of interactions, and work toward achieving individual and team sales targets. Daily responsibilities also include collaborating with the training team to understand program updates, sharing feedback from customers, and supporting overall customer satisfaction.<br>Qualifications<br> Candidates should possess strong Communication skills, including clear phone communication and active listening. Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve issues, and ensure a positive client experience. Candidates should possess Sales skills, including lead follow-up, negotiation, and closing enrollments for training programs. Candidates should possess Training-related awareness to effectively describe program content, benefits, and learning outcomes. Relevant skills and qualifications include proficiency in basic computer and CRM tools, the ability to work toward targets, strong organizational skills, and prior experience in telesales or call center environments. A high school diploma or equivalent is required; a diploma or degree in business, marketing, or a related field is an advantage, as is experience in the education or training sector.

Job Purpose<br><br> JOB DESCRIPTION <br><br>Supervise the HSE Reps. & ensure that all project employees understand their individual responsibilities towards Heath, Safety, and Environmental protection according to OC’s HSE policies and procedures and adhere to them.<br><br>Roles & Responsibilities<br><br> Administer consistently all aspects of accident prevention, fire protection, first aid, and other safety policies. Ensure property, equipment, supplies and material to be used at work sites complies with OC’s HSE policies and procedures. Ensure routine HSE activities and safety controls are carried out to ensure protection of the life and health of employees and subcontractors. Ensure workers are provided with suitable protective equipment. Participate in weekly ‘Tool Box’ meeting as per plan scheduled by the HSE training unit. Assist the HSE Manager to analyse, report and investigate all all accidents and incidents and issue preliminary reports. Provide specialist advice and information on HSE to project employees or Managers as required. Participate in implementing the policies and procedures applicable to the section. Engage actively with, and use technology and equipment allocated to unit. Conduct HSE trainings and orientation to all new employees. Right/authorities to stop the work, and take the necessary action in case if he found unsafe act/ condition Perform other assignments as necessary to support the function/department Ensure working according to the company HSE policies and regulations, risk assessment and environmental aspects. <br><br>REPORTING & INTERACTIONS<br><br>Report to Subordinates<br><br>Senior HSE Supervisor<br><br>Senior HSE Representative<br><br>HSE Representative<br><br>Internal Contact Nature & Purpose Frequency<br><br> Project Management Project Staff HSE Department <br><br>Operational As required<br><br>External Contact Nature & Purpose Frequency<br><br>Sub Contractor’s employees Operational As required<br><br>Minimum Qualification & Requirements<br><br>Education/ Qualifications High Education level<br><br>Professional Certification ISO 45001/Environmental ISO 14001/ OSHA construction and general/ accident investigation/ HSE relevant technical courses.<br><br>Work Experience 5-7 years' of experience in a relevant position<br><br>Language<br><br>Good Command of English Language<br><br>Technical Writing is a plus<br><br>Computer Skills Microsoft Office, Internet Browsing

Job Purpose<br><br> JOB DESCRIPTION <br><br>Maintain clear communication with suppliers in order to ensure timely purchasing activities in adherence with relate policies and procedures. Coordinate with various departments to meet their related purchasing needs.<br><br>Roles & Responsibilities<br><br> Coordinate with internal entities as well as with vendors and suppliers to support the purchasing activities and to meet business related requirements. Use related software to support daily activities. (very week role) Handle the delegated tasks in coordination with related staff as required while ensuring the implementation of the applicable policies and procedures. Ensure purchasing requests collection from projects highlighting their needs, request clarifications and follow up as appropriate. Highlight any gap or risk that might face the purchasing operations to the Purchasing aiming to set preventive or corrective actions as required. Collect the purchase request from the Project Managers or project’s Technical Office Department after being approved by Project Managers. Collect material requisitions from the project Technical Office approved by project Manager. Coordinate with Purchasing Department in order to proceed with the purchasing activities. Perform tasks related to project purchasing as required and directly handle activities in coordination with the project manager (when the budget is below 2500 LE). Coordinate with Logistics Department/suppliers and seek for clarify and follow up the status of purchasing activities. Review invoices with quotations and purchase orders in order to verify accuracy. Update the purchasing database regularly to reflect actual purchasing activities status. Generate related reports as requested by the Purchasing Section Head and conduct additional analysis if needed. Ensure that employee is working according to the company HSE policies and regulations, and fully aware of his job risk assessment and environmental aspects. <br><br>REPORTING & INTERACTIONS<br><br>Report to Subordinates<br><br>Senior Purchasing Supervisor<br><br> Purchasing Assistant Purchasing Representative<br><br>Internal Contact Nature & Purpose Frequency<br><br> Accounting Department Logistics Department <br><br>Follow up and operational activities<br><br> Day to day As required <br><br>External Contact Nature & Purpose Frequency<br><br>Suppliers Negotiate and follow up As required<br><br>Minimum Qualification & Requirements<br><br>Education/ Qualifications BA Business Administration<br><br>Professional Certification<br><br>Work Experience 5 years’ experience in the same field<br><br>Language Good command of English language<br><br>Computer Skills Microsoft Office

Job Summary:We are seeking a motivated and results-driven Sales Executive to join our Pharma & Food Ingredients Division. The ideal candidate will be responsible for promoting and selling a range of food ingredients to manufacturers in the food and beverage industry. This role requires strong sales skills, market understanding, and the ability to build long-term customer relationships. Key Responsibilities:Develop and maintain relationships with existing and potential clients in the food and beverage sector. Sales Executive - Pharmaceutical APIs and food ingredients in the Pharmaceutical field Identify new business opportunities and grow market share within the assigned territory. Promote and sell the company’s range of food ingredients to manufacturers, distributors, and other B2B customers. Understand customer needs and provide appropriate technical and commercial solutions. Conduct product presentations, trials, and sample follow-ups with R&D and purchasing teams. Prepare and deliver sales forecasts, reports, and market analysis to management. Negotiate contracts, pricing, and payment terms in line with company policies. Stay updated with market trends, competitor activities, and new product developments. Collaborate with technical and logistics teams to ensure smooth order fulfillment and customer satisfaction. Qualifications & Requirements:Bachelor’s degree in Food Science, Chemistry, Chemical Engineering, Business Administration, or a related field. Minimum 2–4 years of sales experience in the food and pharma ingredients or food raw materials industry. Strong understanding of food manufacturing processes and applications. Proven record of achieving or exceeding sales targets. Excellent communication, negotiation, and presentation skills. Proactive, self-motivated, and able to work independently. Proficiency in Microsoft Office; CRM experience is an advantage. Valid driver’s license and willingness to travel as needed. Key Competencies:Customer-oriented mindset Strong analytical and problem-solving abilities Technical understanding of food ingredients and formulations Team collaboration and adaptability Time management and organizational skills What We Offer:Competitive salary and performance-based incentives Continuous training and career development opportunities Dynamic and supportive work environment Opportunity to represent leading global ingredient brands

About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers.<br>As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences.<br>Job Purpose We are seeking a customer-focused and enthusiastic German Customer Service Associate to join our team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and delivering an exceptional customer experience through various communication channels.<br>Key Responsibilities Handle inbound customer interactions via phone, email, chat, and other support channels. Provide accurate information regarding products, services, policies, and procedures. Resolve customer inquiries, concerns, and complaints in a professional and timely manner. Maintain detailed records of customer interactions in the relevant systems. Escalate complex issues to the appropriate departments when necessary. Meet individual and team performance targets, including quality and productivity metrics. Deliver a high level of customer satisfaction and contribute to continuous service improvement. Adhere to company policies, processes, and compliance requirements.<br>Required Qualifications Bachelor's degree or equivalent qualification. German language proficiency at B2+ level or above (mandatory). Good command of the English language, both written and spoken.0-2 years of experience in customer service, call center, or customer-facing roles. Fresh graduates are welcome to apply. Excellent communication and interpersonal skills. Strong problem-solving and customer-handling abilities. Ability to multitask and work in a fast-paced environment. Basic computer proficiency, including Microsoft Office applications.<br>What We Offer Competitive salary and benefits package. Comprehensive training and development programs. Career growth opportunities within a global organization. Exposure to international clients and best-in-class customer experience practices. A diverse, inclusive, and collaborative work environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Sr. Analyst WFM Planning ( Planner )<br><p>Job Description</p><br><br><ul><li><p>1 YEAR as Scheduler is a MUST</p><br><br></li><li><p>Analyse information to develop Short- and Long-Term Forecasts for multiple clients.</p><br><br></li><li><p>Analyse trending data to help build accurate assumptions of various Key Metrics for programs including Shrinkage, AHT and Attrition.</p><br><br></li><li><p>Lead Staffing Calls to discuss Staff Plan with Departments such as Operations, TA, Account Management, Training etc.</p><br><br></li><li><p>Owns HC reconciliation with Operations, Training and Recruitment teams to ensure accurate starting point for Capacity plan roll out from running and next week onwards.</p><br><br></li><li><p>Coordinates with Scheduler to ensure Capacity plan outputs are in-line with Schedule outputs prior to release.</p><br><br></li><li><p>Maintain a high level of quality and accuracy while managing capacity plans for multiple programs.</p><br><br></li><li><p>Plan hiring and ramp down needs for your programs to maintain an acceptable level of staffing to meet business requirements.</p><br><br></li><li><p>Implementation &amp; transition of new projects. Should possess skills in developing &amp; coaching team members.</p><br><br></li><li><p>Represent the Workforce Management Team in cross-directorate discussions, providing a resource-focused viewpoint and subject matter expertise.</p><br><br></li><li><p>Implements productivity and revenue increase by driving efficiency and other related initiatives.&nbsp;</p><br><br></li></ul><br><p><b>Essential Criteria</b></p><br><br><ul><li><p>client facing experience</p><br><br></li><li><p>be able to work US hours</p><br><br></li><li><p>F15 site (Smart village)</p><br><br></li><li><p>Must have been in scheduling role for at least 10 Months.</p><br><br></li><li><p>English B2</p><br><br></li><li><p>knowledge with IEX scheduling</p><br><br></li><li><p>Ability to work independently with minimal supervision, meeting multiple deadlines in a high-pressure environment.</p><br><br></li><li><p>Ability to plan well and set priorities based on need</p><br><br></li><li><p>Background of Call center experience</p><br><br></li><li><p>Good decision-making skills</p><br><br></li><li><p>Excellent written and oral communication skills required to interact with all levels of management &amp; client representatives.</p><br><br></li><li><p>Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds</p><br><br></li><li><p>Maintain confidentiality.</p><br><br></li></ul><br><p><b>Desirable Criteria for the External Applicants Only (outside Concentrix)</b></p><br><br><p><b>In addition to the above, needs to have:</b></p><br><br><ul><li><p>WFM background (Scheduling and RTA) and knowledge with MS Excel</p><br><br></li><li><p>Experience with other WFM tools such as Teleopti, Genesys, etc.</p><br><br></li></ul><br><p>Location:</p><br><br>EGY Cairo B224-F15, KM28 Cairo Alexandria Desert Road,<br><p>Language Requirements:</p><br><br>English<br><p>Time Type:</p><br><br>Full time<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><ul><li><span><span>Recording, updating, and following up CRM Database with the information collected by Sales, Marketing and Distributors Teams.</span></span></li><li><span><span>Support the Teams by partnering with IT department / software provider to solve user’s problems &nbsp;</span></span></li><li><span><span>Suggests / Create procedures and techniques to the Management, to maximize CRM data and minimize time required to enter or update contract data.</span></span></li><li><span><span>Opening and maintaining new accounts of Business Partners based on the relevant segmentation of the business</span></span></li><li><span><span>(Architects, consultants, contractors, etc.)</span></span></li><li><span><span>Coordinating with Sales and marketing teams as required based on departmental actions.</span></span></li><li><span><span>Identifying potential new business leads and Growth Opportunities through researching various sources of information / external data base</span></span></li><li><span><span>Special Focus on the business development data base concerning the&nbsp;two main market channelsof Business of the company related to Projects &amp; Showroom /OTC.</span></span></li><li><span><span>Ensuring Pipeline Report processes are running smoothly</span></span></li><li><span><span>Sub channels are activated and related to the business growth model of supportive data processing needed for growth.</span></span></li><li><span><span>Linking Trade Promotions and other Marketing events with relevant data base, for R.O.I report purposes</span></span></li><li><span><span>Maintaining excellent business relationships with clients</span></span></li><li><span><span>Introducing, educating, and training the teams of our sales distributors</span></span></li><li><span><span>Creating a system designed to align with our business objectives</span></span></li></ul><p><span><span><b>Your Profile</b></span></span></p><br><ul><li><span><span>Bachelor’s degree in business administration/marketing.</span></span></li><li><span><span>2+ years’ experience in related fields (experience in GCC countries is preferred)</span></span></li><li><span><span>Excellent communication skills and fluency in English</span></span></li><li><span><span>Excellent knowledge of MS Office Programs</span></span></li><li><span><span>Great Organization skills and ability to multitask</span></span></li><li><span><span>Outstanding Interpersonal skills</span></span></li><li><span><span>Ability to work with a team and being an affective team member</span></span></li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>