Navigation Officer Jobs in Egypt

<h2>Collection Representative Job Description</h2><h2>Job Title</h2><p><strong>Collection Representative</strong></p><h2>&nbsp;</h2><h2>Job Summary</h2><p>The Collection Representative is responsible for contacting customers and collecting outstanding payments in a timely manner. The role involves monitoring customer accounts, following up on overdue invoices, maintaining accurate collection records, and ensuring compliance with company policies while maintaining positive customer relationships.</p><p>&nbsp;</p><h2>Key Responsibilities</h2><h3>&nbsp;</h3><h3>Collections &amp; Follow-Up</h3><ul><li>Contact customers via phone, email, and site visits to collect outstanding payments.</li><li>Follow up on overdue invoices and payment commitments.</li><li>Negotiate payment arrangements with customers when necessary.</li><li>Monitor customer accounts and aging reports.</li><li>Ensure collection targets are achieved within agreed timelines.</li></ul><h3>&nbsp;</h3><h3>Account Management</h3><ul><li>Maintain accurate records of collection activities and customer communications.</li><li>Verify customer payment information and update account records.</li><li>Resolve billing discrepancies and payment-related issues in coordination with relevant departments.</li><li>Reconcile customer accounts and outstanding balances.</li></ul><h3>&nbsp;</h3><h3>Reporting &amp; Documentation</h3><ul><li>Prepare daily, weekly, and monthly collection reports.</li><li>Submit collected payments and supporting documentation according to company procedures.</li><li>Track and report collection performance against targets.</li></ul><h3>&nbsp;</h3><h3>Customer Service</h3><ul><li>Build and maintain professional relationships with customers.</li><li>Respond to customer inquiries regarding invoices, statements, and payment status.</li><li>Handle customer complaints professionally and escalate issues when required.</li></ul><h3>&nbsp;</h3><h3>Compliance</h3><ul><li>Ensure compliance with company policies and collection procedures.</li><li>Maintain confidentiality of customer and financial information.</li><li>Adhere to legal and ethical collection practices.</li></ul><h2>&nbsp;</h2><h2>Qualifications</h2><ul><li>Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.</li><li>1–3 years of experience in collections, accounts receivable, customer service, or a related role.</li><li>Experience in field collections is an advantage.</li><li>Valid driver's license (for field collection positions).</li><li>Proficiency in Microsoft Office, especially Excel.</li></ul><h2>&nbsp;</h2><h2>Skills &amp; Competencies</h2><ul><li>Strong communication and negotiation skills.</li><li>Ability to persuade and influence customers professionally.</li><li>Excellent organizational and time-management skills.</li><li>Attention to detail and accuracy.</li><li>Problem-solving and conflict-resolution skills.</li><li>Ability to work under pressure and meet collection targets.</li></ul><h2>&nbsp;</h2>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>? About DIRECT</b></p><p>Direct is a leading Saudi company and one of the largest in the Kingdom’s travel and tourism sector.</p><p>We believe that travel is a passion-driven experience — that’s why we’re dedicated every day to creating smart, innovative solutions that make our customers' journeys easier, smarter, and more enjoyable.</p><p>Our team is made up of incredible talents working in a vibrant, creative environment where collaboration thrives. If you're looking for a place to grow your skills and make a real impact, Direct is where you belong!</p><p><br></p><p><b><span></span>✅ Key Responsibilities:</b></p><p>- Evaluate student profiles and recommend suitable universities based on admission requirements.</p><p>- Provide guidance on scholarship programs, sponsorships, self-funded study options, and university admission requirements.</p><p>- Prepare and submit university applications accurately and within deadlines.</p><p>- Communicate with universities and educational partners, and follow up on applications until admission offers are secured.</p><p>- Support students with enrollment procedures and CAS / I-20 documentation requirements.</p><p>- Maintain accurate student records and application updates within approved systems.</p><p>- Coordinate with students, sponsors, universities, and internal departments to ensure a smooth admissions process.</p><p>- Comply with company policies, data confidentiality requirements, and quality standards</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>? Personal Skills:</b></p><p>- Strong communication skills</p><p>-Excellent command of Arabic and English (spoken and written).</p><p>- Attention to detail</p><p>-Time management and organization</p><p>- Customer service orientation</p><p>- Problem-solving ability</p><p>- Teamwork and collaboration</p><p>- Accountability and professionalism</p><p><b>? What We Offer:</b></p><p>- Competitive salary and performance-based incentives.</p><p>- Opportunities for professional growth and career advancement within a leading tourism company.</p><p>- Comprehensive training and development programs.</p><p>- A dynamic and supportive work environment.</p><p><br></p><p><b>?? Additional Perks:</b></p><p>- Discounts on travel services.</p><p>- Incentive programs for top-performing employees.</p><p><br></p><p><b>DIRECT </b>is on the rise in the Gulf's travel-tech landscape—this is your chance to be part of something big!</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices. When necessary, clean the rooms or floor corridors. Clean all of the hotel windows. Clean the carpets and mop the floors. Clean and treat the marble surfaces. Wipe the walls and ceilings and carry and arrange furniture. Vacuum and dust the curtains. Clean the chairs and carpets. Ensure maintenance and cleaning of the devices used in the public area, learn how touse these devices and use them. Carry material that the Housekeeping Department needs from the storage house or warehouseEmpty the garbage in the general areas. When necessary, make up rooms. Immediately hand over any lost and found items to the Housekeeping Office. Immediately report any suspicious persons or packages etc. to senior managers for security purposes. Public area attendant working in the restaurants, bars, room and ballrooms are responsible for vacuuming, shampooing and window cleaning. Responsible for cleaning and wiping all of the windows at the hotel. Is familiar with security and protection methods. Attend vocational training. Is clean, friendly, and hygienic. Perform all tasks assigned by seniors. Take part in the Emergency Response Teams. Responsible for reporting all breakdowns identified in his/her section to seniors. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least a primary school diploma.</li><li>Can learn the job in a few months and enhance knowledge in one year.</li><li>Expected to know the standard work routines and general rules.</li><li>Required topossess certification for the job, if necessary.</li><li>Expected to use basic tools and devicesrelated to the job.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p></div></div></section>

<ul><li><p>Provide customer support to Etisalat UAE customers through calls.</p></li><li><p>Respond to customer inquiries in a timely and professional manner.</p></li><li><p>Resolve customer issues while ensuring a high level of customer satisfaction.</p></li><li><p>Deliver accurate information about products and services.</p></li><li><p>Maintain service quality standards and achieve performance targets.</p></li><li><p>Handle customer interactions in accordance with company policies and procedures.</p></li></ul><p><strong>What’s in it for you?</strong></p><ul><li><p>Net Salary 19K EGP + Commission up to 700 AED</p></li><li><p>Fast career growth (In-source)</p></li><li><p>Social &amp; medical insurance</p></li><li><p>3K bonus</p></li><li><p>Referral bonus 6K EGP</p></li><li><p>Opportunity to travel to UAE<br>&nbsp;</p></li></ul><p></p>

<p><h4>Position summary</h4> <p>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.</p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<h2>Job Description</h2><h3>Key Responsibilities</h3><ul><li>Management and coordination of daily operational tasks to ensure smooth workflow according to the established timeline.</li><li>Supervision of the organization's digital assets, such as business management systems, accounting platforms, and communication tools, to ensure their stability and updates.</li><li>Act as the primary point of contact for monitoring projects and tasks with relevant stakeholders and ensuring their delivery at high quality.</li><li>Prepare detailed periodic reports on performance and workflows and submit them to management.</li><li>Draft and monitor administrative communications, and organize files and work documents securely and accessibly.</li><li>Propose and implement improvements to workflows to increase efficiency and reduce turnaround time.</li></ul><h2>Working Days and Hours</h2><ul><li><strong>Working Days:</strong> Sunday to Thursday.</li><li><strong>Working Hours:</strong> 8 hours daily, with flexibility to be discussed during the personal interview.</li></ul><h2>Essential Requirements</h2><ul><li>Previous experience in administrative coordination, operations, or project management (1 to 3 years).</li><li>Excellent proficiency in dealing with digital assets and business management systems (Business Managers / Digital Assets).</li><li>Outstanding written and verbal communication skills.</li><li>Strong problem-solving abilities, prioritization skills, and the capacity to manage multiple tasks efficiently.</li></ul><h2>Benefits</h2><ul><li>Competitive monthly salary based on experience and competence.</li><li>Flexible working environment that allows significant room for professional development and growth.</li><li>Opportunities for promotion and taking on regional responsibilities as the scope of operations expands.</li></ul><h2>Skills</h2><ul><li>Experience of no less than 1 to 3 years in administrative coordination, customer service, or operations management.</li><li>Exceptional communication skills via phone, with a high level of proficiency in speaking and responding to customer inquiries.</li><li>High professionalism in managing electronic communications (emails) and drafting responses clearly.</li><li>Good skills in graphic design, such as using Canva or Adobe programs, for creating and designing materials for social media.</li><li>Ability to interact with digital assets and business management systems, such as Meta systems.</li><li>Strong problem-solving abilities, prioritization skills, and the capacity to manage multiple tasks efficiently.</li><li>Proficiency in using Microsoft Office programs and Google Workspace applications.</li><li>Attention to detail and a keen awareness of details.</li></ul><h2>Preferred Candidate</h2><ul><li><strong>Years of Experience:</strong> 3–5 years</li><li><strong>Residence Location:</strong> Egypt</li><li><strong>Degree:</strong> Bachelor's Degree / Higher Diploma</li><li><strong>Career Level:</strong> Mid Career</li><li><strong>Major:</strong> Business Administration</li></ul>

<p><h4>Job description<\/h4>\n<p><strong>\u2022<\/strong> Conducts daily field visits to delinquent customers based on pre-planned routes to ensure direct follow-up and recovery actions focusing on SMEs customers.<\/p>\n<p><strong>\u2022<\/strong> Negotiate payment plans and settlements directly with customers while maintaining a professional and mannered approach to maximize successful debt recovery.<\/p>\n<p><strong>\u2022<\/strong> Locate customers who have changed their addresses or contact information to support effective account resolution.<\/p>\n<p><strong>\u2022<\/strong> Document the outcome of each field visit accurately to ensure proper reporting and tracking of collection activities (e.g., \"Promise to Pay\", \"Refusal to Pay\", or \"Address Vacant\") in the collection system.<\/p>\n<h4>Skills description<\/h4>\n<p><strong>What will you need?<\/strong><\/p>\n<p><strong>\u2022<\/strong> Educational background: Bachelor\u2019s degree in commerce or any related field.<\/p>\n<p><strong>\u2022<\/strong> Experience: 2-3 years\u2019 experience.<\/p>\n<p><strong>\u2022<\/strong> Technical proficiency:<\/p>\n<ul>\n<li>Ownership<\/li>\n<li>Functional skills<\/li>\n<li>Ideas presentation and taking initiative<\/li>\n<li>Continuous learning<\/li>\n<li>Customer centricity<\/li>\n<li>Communication and negotiation skills, problem-solving, customer service, teamwork, and target achievement<\/li>\n<\/ul><\/p><p><\/p>

Company Description Soft Trend is a fast-growing company specializing in Software Licensing and IT services. The organization focuses on helping partners and clients maximize profits through state-of-the-art technology solutions that reduce costs and improve efficiency. With strong experience in the information technology field, Soft Trend is able to address diverse customer needs and requirements effectively. Team members join a dynamic environment that values innovation, technical excellence, and long-term client relationships.<br>Role Description The Human Resources Specialist will work on-site in Cairo, Egypt in a full-time capacity. This role is responsible for managing day-to-day HR operations, including administering HR policies, maintaining employee records, and coordinating personnel-related processes. The specialist will support recruitment activities, onboarding, and orientation, while also assisting in performance management procedures and career development initiatives. Daily tasks include handling employee inquiries, supporting employee benefits administration, ensuring compliance with local labor regulations, and collaborating with managers to foster a positive and inclusive work environment. The role also involves preparing HR reports, contributing to HR process improvements, and supporting internal communication related to HR programs.<br>Qualifications<br> Strong foundation in Human Resources (HR) and HR Management, with experience handling core HR functions. Practical knowledge of HR Policies and local labor laws, with the ability to ensure consistent and compliant implementation. Experience in Personnel Management and Employee Benefits administration, including documentation and employee support. Relevant bachelor’s degree in Human Resources, Business Administration, or a related field. Excellent interpersonal, communication, and conflict-resolution skills, with a focus on confidentiality and professionalism. Ability to work on-site in Cairo, Egypt, manage multiple tasks, and collaborate effectively with cross-functional teams. Proficiency in MS Office and HR information systems; prior experience in the IT or software industry is an advantage.

Company Description ASA Business Group is a real estate developer with over 25 years of experience building sustainable, comfortable, and high-quality communities. The company focuses on environmentally friendly residential and commercial properties, using innovative designs and sustainable practices to create functional and eco-conscious spaces. ASA Business Group emphasizes exceptional customer service, guiding clients through the buying process with transparency and integrity. The organization is committed to creating living environments where individuals and families can thrive, making it a preferred choice for those seeking trusted, community-focused real estate development. As ASA Business Group grows, it continues to develop projects that reflect care, passion, and long-term value for residents and investors.<br>The Opportunity Reporting directly to the CEO and partnering with the executive team, the CFO will serve as a trusted strategic advisor—shaping financial direction, strengthening the firm's capital position, and driving long-term value creation. Scope of the Role Define and lead the firm's financial strategy and long-range planning Oversee financial reporting, budgeting, forecasting, and cash flow management Manage capital structure, project funding, and banking/investor relationships Lead financial modeling and feasibility analysis for development projects Ensure robust governance, risk management, and internal controls Guide compliance with accounting, tax, and regulatory standards Deliver strategic insights to inform board and executive decisions Build and mentor a high-performing finance team Candidate Profile12+ years of progressive financial leadership, including senior/C-suite experience Strong background in real estate development or a capital-intensive sector Deep expertise in real estate finance, capital markets, and project funding MBA, CPA, or CFA strongly preferred A strategic, discreet, and commercially astute leader Proven ability to operate at both board and operational levels What's on Offer A highly competitive executive package with performance incentives A pivotal leadership seat within an ambitious, growing organization The opportunity to shape the financial future of the business

Accounting & Business Support Associate Cairo, Egypt<br>TSC is seeking a proactive and detail-oriented Business Support Associate to join our Cairo office. This is a diverse role that combines accounting, payroll, and business administration, making it ideal for a professional who enjoys working across multiple business functions. The successful candidate will play a key role in supporting the Finance team while ensuring efficient administrative operations and accurate payroll processing.<br>About the Role Business Support Associate will provide day-to-day support across finance and business operations, ensuring the timely execution of accounting activities, payroll coordination, and administrative functions.<br>Key Responsibilities Support daily accounting operations, including recording financial transactions and maintaining accurate financial records Process accounts payable and receivable transactions Prepare bank reconciliations and assist with month-end closing activities Assist in preparing financial reports and supporting schedules Coordinate monthly payroll and maintain payroll records, ensuring timely and accurate processing Liaise with payroll providers and support payroll-related documentation Provide administrative support across the business, including documentation, correspondence, and record management Coordinate meetings, travel arrangements, and office administration Prepare reports, presentations, and business documentation Support budgeting, audits, and other finance-related activities Coordinate with internal teams and external stakeholders to support business operations<br>Qualifications & Experience Bachelor's degree in Accounting, Finance, Business Administration, or a related field2-4 years of experience in accounting, finance, payroll, or business administration Excellent English Solid understanding of accounting principles and bookkeeping practices Experience coordinating payroll and maintaining payroll records Proficiency in Microsoft Excel and Microsoft Office applications Experience with ERP, accounting, or payroll systems is preferred Strong analytical, organizational, and problem-solving skills High attention to detail and ability to manage multiple priorities Ability to maintain confidentiality and handle sensitive financial information Strong communication and stakeholder management skills

We are hiring a GM to lead and scale end-to-end operations. In this role, you will drive operational strategy, optimize processes, and ensure high-performance execution across all functions. You will work closely with the executive team to translate vision into measurable outcomes and sustainable growth. This position plays a critical role in building systems, teams, and data-driven practices that enable operational excellence at scale.<br>About us NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.<br>Key Responsibilities Lead and oversee all operational functions, ensuring efficient service delivery and team performance Define and implement scalable processes, systems, and workflows to enhance operational efficiency Partner with executive leadership to develop and execute operational strategies Drive cross-functional initiatives across operations, product, finance, and other business units Build, lead, and develop high-performing teams while fostering a culture of accountability and excellence Establish and monitor KPIs, leveraging data insights to drive continuous improvement Design and implement systems for quality assurance, compliance, and risk management Oversee budgeting, cost optimization, procurement, and vendor management<br>Requirements Bachelor’s degree in Business Administration, Operations, or a related field; MBA or Master’s degree is a plus8–10+ years of progressive experience in operations, strategy, or a related field, preferably in high-growth environments Proven experience in building and leading teams and delivering operational results at scale Strong analytical mindset with experience in data-driven decision-making and KPI management Excellent leadership, communication, and stakeholder management skills Highly organized with strong systems-thinking and problem-solving capabilities Fluency in English and Arabic, both written and spoken Strong personal competencies including strategic thinking, accountability, and resilience

We are hiring a GM to lead and scale end-to-end operations. In this role, you will drive operational strategy, optimize processes, and ensure high-performance execution across all functions. You will work closely with the executive team to translate vision into measurable outcomes and sustainable growth. This position plays a critical role in building systems, teams, and data-driven practices that enable operational excellence at scale.<br>About us NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.<br>Key Responsibilities Lead and oversee all operational functions, ensuring efficient service delivery and team performance Define and implement scalable processes, systems, and workflows to enhance operational efficiency Partner with executive leadership to develop and execute operational strategies Drive cross-functional initiatives across operations, product, finance, and other business units Build, lead, and develop high-performing teams while fostering a culture of accountability and excellence Establish and monitor KPIs, leveraging data insights to drive continuous improvement Design and implement systems for quality assurance, compliance, and risk management Oversee budgeting, cost optimization, procurement, and vendor management<br>Requirements Bachelor’s degree in Business Administration, Operations, or a related field; MBA or Master’s degree is a plus8–10+ years of progressive experience in operations, strategy, or a related field, preferably in high-growth environments Proven experience in building and leading teams and delivering operational results at scale Strong analytical mindset with experience in data-driven decision-making and KPI management Excellent leadership, communication, and stakeholder management skills Highly organized with strong systems-thinking and problem-solving capabilities Fluency in English and Arabic, both written and spoken Strong personal competencies including strategic thinking, accountability, and resilience

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSE<br>To monitor and respond to card and e-payment transactions in real time on a 24/7 basis, ensuring timely detection, investigation, and prevention of fraudulent activities. The role is responsible for protecting customers and minimizing fraud losses by taking immediate action on suspicious transactions, while maintaining high service standards and adherence to established fraud policies and procedures.<br>JOB DUTIES AND RESPONSIBILITIES<br>Monitor real-time transaction alerts/report on 24x7 across cards, wallets, ACH, and digital payments Investigate flagged transactions, identify suspicious patterns and report the suspicious and fraud cases on daily basis Take immediate actions (block card/account, decline transaction, raise case) Contact customers to verify suspicious activity/transaction when required Accurate document cases in the fraud management system Respond to verification requests received from acquiring banks to confirm transactions performed by cardholders Review and take appropriate action on compromised cards alerts received from card schemes (e.g., Visa and Mastercard). Ensuring immediate action, respond and investigation on BIN attack Escalate complex or high-risk cases to senior team. Follow defined process, rules, and fraud scenarios Follow Bank rules, policy and procedure.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE<br>Post Graduate Degree Finance and Accounting Flexible with rotational shifts is must0–2 years' experience in banking/non-banking

Job Summary:<br>Responsible for acquiring new customers to increase bank market share in Showroom Model. Pursuit new business opportunities by attracting a multitude of new to bank customers.<br><br>Duties & Responsibilities:<br>1. Promote the bank Car Loans product to convince the customers to deal with QNBAA.2. Calculate and inform the client with full Car loan instalment details.3. Use a new efficient sales technique to attract new to bank customers and increase bank market share.4. Establish and develop positive business and customer relationships to create new opportunities through referrals and connections.5. Achieve agreed upon sales targets within schedule.6. Maintain a proper and professional relationship with the clients and ensure that they receive the desired quality of service from the back-office.7. Direct the potential clients to the convenient branch to complete the car loan process.8. Maintain full coordination with the Direct Business Support team throughout the whole cycle (starting from sending the client’s NID to the commercial team until confirming the car delivery and loan disbursement).9. Inspect the cars before delivering it to the customer and ensure that all the specifications match the price offer.10. Maintain positive and professional attitude at the dealer showroom in compliance with QNB AA policy and regulation.11. Ensure correct adoption of policies and procedures in order to guarantee that QNB AA business is conducted in compliance with local laws, internal rules and regulations, as well as, international standards.12. Ensure the correct functioning and implementation of Permanent Supervision system, compliance, money laundering, operational risk & workplace success guidelines whenever & wherever possible.<br>Education:Bachelor’s degree in business administration or commerce.<br>Experience:Minimum 1 years of experience in relevant field (Sales experience) with a sound of knowledge in banking field to match the job qualifications.<br>Skills:Excellent Sales & Communications Skills. Excellent persuasive selling techniques. Ability to work under pressure. Analytical, Innovative, Self-motivated, Cooperative, Creative & Proactive.<br>Working Conditions:Based in the Showroom premises Night shift condition

Production Management:Release work order for production line. Coordinate production workflow for one or multiple products Plan operations to ensure maximum performance and minimum delay Liaises with customer service and production team to update and follow up production status. Organizes project paperwork and maintains records Prepares weekly production report to present to plant manager Address issues when they arise aiming for minimum disruption Obtain output information (number of finished products, delays, etc.)<br>Safety, Health and Environment:Direct compliance to all relevant safety, health and environmental management policies, procedures and controls in order to guarantee employee safety, legislative compliance and responsible environmental behaviors Oversee the resolution of escalated non-compliance to policies and procedures in order to foster a safety, health and environment culture, mitigate risks, and protect APC’s interests Oversee the application and improvement of all relevant safety, health and environmental management related policies, procedures and controls<br>Policies, Processes and Procedures:Assist the development and oversee the implementation of Operations policies, systems, processes, procedures and controls so that all relevant procedural/legislative requirements are fulfilled while delivering high quality and cost-effective results Promote a culture of innovation and continuous improvement through adapting to changes in international standards, changes in the business environment and adoption of leading practices People Management:Help instil a culture of development, guidance and performance within Operations Lead, guide and evaluate a team of unit heads Provide development opportunities to the team and ensure career paths and succession plans are charted out Empower team members to take business decisions by effectively delegating authority Identify and recruit key senior talent for Operations Set and communicate clear performance expectations, coach and provide support and regular feedback to Finance unit heads on performance Act as a role model to champion APC's values to employees

Accountabilities & Key Roles:Develop and execute the digital marketing activities in alignment with the overall branding, marketing, and communication strategy. Plan, coordinate, and optimize digital marketing campaigns in collaboration with internal stakeholders and external agencies to support brand-building, product launches, tactical offers, sponsorships, activations, and corporate communication activities. Handle the Bank’s digital presence across digital channels, including the website, social media platforms, and any other digital touchpoint. Manage content planning and publishing across digital channels, ensuring consistency of messaging, visual identity, and adherence to brand guidelines. Monitor and analyze digital marketing performance metrics, audience behavior, and market trends, and prepare regular performance reports with actionable insights and recommendations for continuous improvement. Coordinate paid digital media activities with media agency and monitor campaign performance to maximize effectiveness and efficiency. Support the digital amplification of activations, sponsorship, and corporate events through content development and digital channel management. Ensure compliance with brand governance standards, regulatory requirements, and internal policies across all digital marketing activities. Stay updated on the latest digital marketing trends, tools, and technologies to drive continuous improvement and innovation. Monitoring, and optimize the budget to ensure efficient utilization of resources. Prepare regular digital marketing reports and presentations highlighting campaign performance, key insights, and recommendations. Job Requirements :Education: Bachelor’s degree in Marketing, Digital Media, Communications, Business Administration, or a related field. Professional certifications in digital marketing, google analytics and ads or related areas (preferred). Experience:Minimum 2- 5 years of experience in digital marketing, social media, digital communications or related roles. Experience within a marketing agency, media agency, digital agency or corporate marketing environment Proven track record in managing digital marketing campaigns. Competencies:Digital Marketing & Campaign Management. Social Media & Content Management. Paid Media & Performance Marketing Knowledge. Digital Analytics & Performance Reporting. Agency & Stakeholder Management. Content Development & Communication Skills. Project Management & Organizational Skills. Brand Governance, Compliance & Professional Integrity.

Join an ambitious Egyptian food group Located )6th October City – Giza) scaling from billions to many more. We’re building a high‑performance leadership team across multiple factories (mix powders, biscuits & cakes, juices, coffee mixes, chocolate, jams, halawa, Qamar Eldin, compotes, sugar candies, and more). ERP experience and same‑sector background are a plus. Perfect English is a must. If you are target‑driven, collaborative, and fluent in English, we want you. We’re hiring Costing Manager Business to Business (B2B) Manager Trade Marketing Manager Legal Manager Costing Senior Accountant Treasury Senior Accountant B2B Senior Sales Senior Social Insurance What we expect Proven results orientation and strong collaboration. Same‑sector experience is a plus. ERP experience is an advantage. Perfect English is mandatory. How to apply Send updated CV with a recent photo to:(careers@holwelsham.net) Put the job title in the email subject. We move fast. Exceptional candidates will shape our next growth chapter. Apply now. Be part of our success.<br>انضم لمجموعة غذائية مصرية طموحة تتوسع من مليار إلى مليارات إضافية نعمل فى (بودر، بسكويت وكعك، عصائر ومركزات، قهوة سريعة التحضير، شوكولاتة، مربى ومعجون طماطم، حلاوة طحينية، قمر الدين، كومبوت وكرز، حلويات سكرية والمزيد). نبحث عن قادة عمليين، موجهين نحو النتائج، ويعملون بروح الفريق عبر مصانع ومنتجات متعددة. المسميات المطلوبةمدير التكاليفمدير مبيعات B2Bمدير تسويق تجاريمدير قانونيمحاسب أول تكاليفمحاسب أول خزينةفريق مبيعات أول B2Bأخصائي تأمينات اجتماعية أولالمتطلبات الأساسيةشخصية عملية وموجهة نحو النتائج مع قدرة عالية على التعاون.خبرة في نفس القطاع ميزة.خبرة في أنظمة ERP ميزة.إجادة تامة للغة الإنجليزية شرط.هل أنت شغوف وتريد التألق؟ خبرة في نفس المجال أو أنظمة ERP ميزة،إجادة اللغة الإنجليزية شرط أساسي. طريقة التقديم أرسل السيرة الذاتية المحدثة + صورة حديثة إلى careers@holwelsham.net. اكتب المسمى الوظيفي في عنوان الإيميل. نبحث عن من يترك بصمة في رحلة نموّنا القادمة

Reports to: Director, Gift Administration<br>Purpose: Responsible for the prompt and accurate processing and recording of all gifts and pledges, including checks, credit cards, and EFTs. The role ensures strict adherence to internal controls, policies (especially the 72-hour turnaround), and CASE standards. This position supports donor acknowledgment, assists in drafting gift agreements, and generates essential financial reports.<br>Responsibilities:Gift Processing and Accuracy: Coordinate and manage the accurate and timely processing of all daily gift batches, pledges, and unique transactions, adhering to the 72-hour turnaround receipting policy. Compliance & Data Integrity: Ensure all processing methods comply with CASE standards and related tax laws. Conduct data verification, cleansing, and updates to maintain high data integrity in the advancement database. Financial Support & Reporting: Assist the Controller's Office with the reconciliation and monthly close process. Generate required financial reports, dashboards, and assist the Director in drafting gift agreements. Donor Acknowledgment: Produce gift receipts and individualized acknowledgement letters promptly, ensuring donor records are consistent and accurate across all Advancement units.<br>Requirements:Minimum Education Requirements:Bachelor’s degree in finance, economics, or business is highly desired.<br>Experience:Minimum 5 years of experience, preferably in higher education.<br>Skills:Data Management: Highly detail-oriented and comprehend a complex database, policies, and procedures. Software Proficiency: Extensive experience with MS Office (Word, Excel, Power Point) and knowledge of any CRM. Process Learning: Ability to quickly learn the principles and practices of gift counting and complex data entry. Accountability & Compliance: Ability to prioritize work and perform multiple tasks simultaneously while maintaining a high degree of accuracy and adherence to deadlines. Strong commitment to the highest standards of customer service and professionalism; maintains confidentiality, and a strong work ethic. Communication and Collaboration: Exemplary interpersonal skills to clearly explain policies to all internal and external customers. Ability to take responsibility, work well as a team member and independently. Fluent in written and verbal English and Arabic.<br>This position is open until September 6, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”