Medical Representative Jobs in Egypt

<p>2.1 Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. 2.2 Compiles and distributes list of anticipated services and amenities to relevant departments. 2.3 Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. 2.4 Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. 2.5 Follows up with guests to ensure their requests or problems have been met to their satisfaction. 2.6 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. 2.7 Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. 2.8 Writes down any comments, requests, suggestions and complaints received from guests during the day. 2.9 Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. 2.10 Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. 2.11 Works in coordination with all departments and ensures the flow of necessary information. 2.12 Follows the VIP procedures and greets VIP guests and bid them farewell. 2.13 Walks agency representatives and potential guests around the facility. 2.14 Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. 2.15 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. 2.16 Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. 2.17 Responds to guest inquiry forms and all written suggestions, complaints etc. 2.18 Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. 2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. 2.22 Carries out all responsibilities related to the quality management systems implemented at the facilities. 2.23 Carries out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p>Education: At least High School Degree. Experience: At least 4 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>We are looking for a Coating Advisor to join our Alexandria team to provide expert technical support to customers through on-site coating application guidance, inspections, performance assessments, and detailed reporting. Collaborate closely with the local Technical Sales Support (TSS) team by providing product performance feedback to ensure coating specifications are met, projects are completed in accordance with contractual requirements, and customer satisfaction is achieved. <br>This position is based at our office in Alexandria and will report to the Protective Team Leader.<p><b>Responsibilities:</b></p><br><ul><li><p>Provide clear instructions to clients and relevant Jotun personnel on paint application by working independently on-site with customer representatives to ensure coating specifications are met and customer expectations are fulfilled.</p><br></li><li><p>Support in developing on-the-job training and technical guidance.</p><br></li><li><p>Manage projects involving advanced coating products by providing clear technical guidance to clients and relevant Jotun personnel in accordance with established working procedures, ensuring compliance with specifications and customer expectations.</p><br></li><li><p>Conduct inspections of assigned projects independently, following the Inspection and Test Plan (ITP) and relevant working procedures, to verify that products are applied in accordance with the specified coating requirements.</p><br></li><li><p>Prepare detailed technical reports, inspection records, and project documentation by compiling and analyzing inspection findings to demonstrate compliance with project specifications, industry standards, and customer requirements.</p><br></li><li><p>Ensure all activities are performed in compliance with company HSE requirements, industry best practices, and applicable international standards.</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b>Requirements:</b></p><br><ul><li><p>Bachelor’s degree in engineering or science.</p><br></li><li><p>Should be able to communicate fluently in English.</p><br></li><li><p>Minimum 3 years of experience in the coatings industry, preferably with Protective and Marine Coatings.</p><br></li><li><p>Strong knowledge of coating applications, inspection practices, and corrosion protection systems is preferred.</p><br></li><li><p>Professional certifications such as NACE Coating Inspector Program (CIP) or other recognized corrosion/coating inspection qualifications is prefered.</p><br></li></ul><p><b>Personal qualities we look for:</b></p><br><ul><li><p>Acts on own initiative, makes things happen and accepts responsibility for the results</p><br></li><li><p>Makes an impact; convinces and persuades others; promotes plans and ideas successfully</p><br></li><li><p>Builds a useful network of contacts and relationships and utilizes it to achieve objectives</p><br></li><li><p>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively</p><br></li><li><p>Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</p><br></li><li><p>Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</p><br></li></ul><p><b>What We Offer:</b></p><br><ul><li><p>Competitive compensation and benefits.​</p><br></li><li><p>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.​</p><br></li><li><p>Career development opportunities across multiple disciplines and geographies.​</p><br></li><li><p>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.​</p><br></li><li><p>A supportive and inclusive company culture where you can be your authentic self.​</p><br></li><li><p>A focus on having fun together through team buildings and social activities.</p><br></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>El-Mohandes Jotun S.A.E.<p><br><b>Contract Type:</b></p><br>Fixed Term (Fixed Term)<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>22.08.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun’s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>We are looking for a Coating Advisor to provide expert technical support to customers through on-site coating application guidance, inspections, performance assessments, and detailed reporting. Collaborate closely with the local Technical Sales Support (TSS) team by providing product performance feedback to ensure coating specifications are met, projects are completed in accordance with contractual requirements, and customer satisfaction is achieved. <br>This position is based at our headoffice in Cairo and will report to the Protective Team Leader<p><b>Responsibilities:</b></p><br><ul><li><p>Provide clear instructions to clients and relevant Jotun personnel on paint application by working independently on-site with customer representatives to ensure coating specifications are met and customer expectations are fulfilled.</p><br></li><li><p>Support in developing on-the-job training and technical guidance.</p><br></li><li><p>Manage projects involving advanced coating products by providing clear technical guidance to clients and relevant Jotun personnel in accordance with established working procedures, ensuring compliance with specifications and customer expectations.</p><br></li><li><p>Conduct inspections of assigned projects independently, following the Inspection and Test Plan (ITP) and relevant working procedures, to verify that products are applied in accordance with the specified coating requirements.</p><br></li><li><p>Prepare detailed technical reports, inspection records, and project documentation by compiling and analyzing inspection findings to demonstrate compliance with project specifications, industry standards, and customer requirements.</p><br></li><li><p>Ensure all activities are performed in compliance with company HSE requirements, industry best practices, and applicable international standards.</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b>What we look for:</b></p><br><ul><li><p>Bachelor’s degree in engineering or science.</p><br></li><li><p>Should be able to communicate fluently in English.</p><br></li><li><p>Minimum 3 years of experience in the coatings industry, preferably with Protective and Marine Coatings.</p><br></li><li><p>Strong knowledge of coating applications, inspection practices, and corrosion protection systems is preferred.</p><br></li><li><p>Professional certifications such as NACE Coating Inspector Program (CIP) or other recognized corrosion/coating inspection qualifications is prefered.</p><br></li></ul><p><b>Personal qualities we look for:</b></p><br><ul><li><p>Acts on own initiative, makes things happen and accepts responsibility for the results</p><br></li><li><p>Makes an impact; convinces and persuades others; promotes plans and ideas successfully</p><br></li><li><p>Builds a useful network of contacts and relationships and utilizes it to achieve objectives</p><br></li><li><p>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively</p><br></li><li><p>Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</p><br></li><li><p>Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</p><br></li></ul><p><b>What We Offer:</b></p><br><ul><li><p>Competitive compensation and benefits.​</p><br></li><li><p>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.​</p><br></li><li><p>Career development opportunities across multiple disciplines and geographies.​</p><br></li><li><p>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.​</p><br></li><li><p>A supportive and inclusive company culture where you can be your authentic self.​</p><br></li><li><p>A focus on having fun together through team buildings and social activities.</p><br></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>El-Mohandes Jotun S.A.E.<p><br><b>Contract Type:</b></p><br>Fixed Term (Fixed Term)<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>15.08.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun’s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

<p style=\"text-align:left\"><b>Job Location</b></p>CAIRO BUSINESS OFFICE<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><ul><li><p>The Egypt Global Security Manager is accountable for implementing and advising the  security program following Global Security standards and direction. May be called upon occasionally to provide security consultation for other organizations located across the Asia-Pacific Middle East Africa (AMA) Region.</p></li><li><p>Provides consultation in identifying, developing, implementing, and maintaining security processes across various business units to reduce financial loss to the Company. Identify significant risks, design, and implement strategies and programs to prevent/reduce loss of Company assets. Achieve risk reduction through increased security awareness.</p></li><li><p>Provides advisory for Travel Security and support company travelers with guidelines on travel risks and protection especially for high-risk travel.</p></li><li><p>Previous experience in remote monitoring and remote access and ability to craft of site security solutions (access control systems, CCTV, intrusion detection alarms, etc.)</p></li><li><p>Following global mentorship, this role will coordinate and implement security operations and activities to ensure protection of executives, managers, employees, physical and proprietary assets while ensuring efficient use of personnel and equipment. Develops and ensures services in response to criminal financial loss, crimes against persons, sabotage, threats, emergencies, illegal acts, and property or environmental crimes.</p></li><li><p>Researches and deploys groundbreaking technology solutions and innovative security management techniques to provide total asset protection for Company assets.</p></li><li><p>Participates in and occasionally advises approach, deployment, and execution of investigations.</p></li><li><p>Develops close relationships with law enforcement agencies, security agencies, and private sector counterparts across the geographical region while guiding development of these same relationships for Facility Security Owners.</p></li><li><p>Briefs senior management on status of security issues. Provides leadership direction to the management and professional staff within the geographical region’s various business units.</p></li><li><p>Supports supply chain business partners in the logistics, transportation, distribution, and storage of company products and assets to ensure security standards are implemented.</p></li><li><p>Carries out periodic risk assessment to identify, evaluate and counter security threats to company personnel, Information, Infrastructure, and business operations/activities in a timely and efficient manner.</p></li><li><p>Performs other duties as assigned by Regional Security Leader relating to advisory and consulting services, security risk & site assessment, surveys and related security concerns and responses.</p></li><li><p>In addition, to the above-mentioned responsibilities, this role will also support Global Security on sophisticated or high-impact investigations and projects, as needed.</p></li><li><p>Provides direction for and completion of Asset Protection Rating assessments for the geographical region ensuring all Company facilities maintain the appropriate level of security.</p></li><li><p>Stays up-to-date on current events to assess changes to geopolitical risks and provides updates as vital.</p></li><li><p>Consults for crisis management and business continuity planning as it relates to security.</p></li><li><p>Maintains communication with Security Representatives at plants.</p></li><li><p>Takes Direction from AMA ME and Africa Security Director</p></li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><ul><li>University Degree or equivalent 3-5 years of physical security experience, including work with CCTV and access control systems, security guard force management, site security design, security and risk assessments, supply chain security, and investigations.</li><li>Experience and fair cultural awareness MENA Fluency in English and proficiency in Arabic a must.</li><li>Niche education/certifications in Security management and physical security are desirable. Preferred law enforcement experience</li><li>Experience networking and engaging with law enforcement agencies</li><li>Creative problem solver who is outspoken and well-adapted to lead change. Knowledge of Microsoft Office software. Training and presentation skills.  </li><li>Proven teamwork skills – can lead internal/external multi-functional teams and meet externally driven deadlines despite multiple priorities.</li></ul><p></p><p><span><b><u>About us</u></b> </span></p><p></p><p><span>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. </span></p><p></p><p><span>Visit </span><a href=\"http://www.pg.com/\" target=\"_blank\"><span>http://www.pg.com</span></a><span> to know more. </span></p><p></p><p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor. </span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000158690<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Experienced Professionals

Export & Import Pricing Specialist Company: Evertrans Location: Alexandria, Egypt Employment Type: Full-time | On-site Department: Pricing<br><br>At Evertrans, we provide integrated logistics solutions covering international freight forwarding, import & export, and customs clearance. We are looking for an experienced and commercially minded Export & Import Pricing Specialist to join our team and play a key role in developing competitive freight quotations, managing supplier rates, supporting our sales team, and maximizing shipment profitability.<br>As an Export & Import Pricing Specialist, you will be responsible for preparing accurate and competitive quotations for our customers, sourcing and negotiating rates with shipping lines, airlines, transport providers, and overseas agents, and ensuring that every quotation is both commercially competitive and profitable.<br><br>Key Responsibilities1. Pricing & Quotations Prepare accurate and competitive quotations for Import & Export shipments. Handle pricing requests for Sea, Air, and Land freight. Calculate freight costs, local charges, surcharges, transportation costs, and profit margins. Ensure quotations are aligned with customer requirements, routing, transit time, and service scope. Respond to RFQs and spot-rate requests within the required turnaround time. Follow up on quotations and support the conversion of opportunities into confirmed shipments.2. Carrier & Vendor Management Request and negotiate competitive rates with:Shipping Lines Airlines Trucking & Transportation Providers Overseas Agents Other Logistics Service Providers Maintain strong relationships with existing vendors and continuously develop new sources of competitive rates. Monitor available routes, schedules, transit times, and capacity. Identify the most cost-effective and reliable routing options for each shipment.3. Sales Support Work closely with the Sales team to provide fast and commercially competitive pricing solutions. Support sales representatives in customer negotiations and special pricing requests. Assist with tenders, RFQs, and key-account quotations. Provide pricing recommendations that balance customer competitiveness with company profitability. Follow up on quotation results and analyze won/lost opportunities.4. Market & Rate Monitoring Monitor freight market trends and rate fluctuations. Keep track of carrier pricing, surcharges, and market changes. Monitor competitor pricing when applicable. Identify opportunities for cost optimization and improved margins. Provide regular market and pricing updates to management.5. Pricing Database & Reporting Maintain accurate and updated rate sheets and pricing databases. Ensure all freight rates and local charges are regularly reviewed and updated. Track quotation volumes, conversion rates, and margins. Prepare periodic pricing and performance reports.6. Internal Coordination Coordinate closely with Sales, Operations, Customs Clearance, Finance, and overseas agents. Ensure that quoted services are operationally feasible before submitting quotations. Support the operations team when pricing or cost-related clarification is required. Ensure smooth handover of confirmed shipments from Pricing/Sales to Operations. Requirements2+ years of experience in freight forwarding, logistics pricing, or a related commercial/operations role. Practical experience in Import & Export freight pricing. Strong knowledge of Sea Freight is essential; experience in Air & Land freight is a strong advantage. Existing relationships with shipping lines, airlines, and/or overseas agents are a major plus. Good understanding of freight costs, local charges, surcharges, and logistics cost structures. Good knowledge of Incoterms and international shipping processes. Strong negotiation and communication skills. Excellent command of English, written and spoken. Strong MS Excel skills and ability to work with pricing sheets and databases. Strong analytical skills and attention to detail. Ability to work under pressure and meet tight quotation deadlines. Commercial mindset with the ability to balance competitive pricing and profitability. Team player with strong follow-up and problem-solving skills. What Makes You a Great Fit? We're especially interested in candidates who:✔ Know the freight market and current shipping rates✔ Can negotiate rather than simply request rates✔ Have strong relationships with carriers and overseas agents✔ Understand how to build a profitable quotation✔ Can support Sales with fast, smart pricing decisions✔ Are proactive, organized, and commercially driven✔ Take ownership of their quotations from request to result<br>What We Offer Competitive salary based on experience and qualifications Performance-based incentives Professional and supportive work environment Opportunity to grow within a growing logistics company Exposure to international freight forwarding and diverse logistics solutions Career development opportunities How to Apply If you have the experience, commercial mindset, and logistics knowledge we're looking for, we'd love to hear from you. Send your CV with the subject: "Export & Import Pricing Specialist - Evertrans"???? Info@ever-trans.co???? Alexandria, Egypt

Job Title: Sales Supervisor – Modern Trade Reports To: Modern Trade Sales Manager Business Unit: ACCBC – Egypt Function: Sales & Commercial Location: Egypt (as assigned) Grade: TBC<br>Job Purpose To achieve monthly volume, value, and profitability targets across assigned Modern Trade accounts and chains in Egypt by building strategic customer relationships, negotiating and executing annual commercial contracts (JBP), leading a team of Account Representatives and Merchandisers, managing key account performance metrics, and ensuring full compliance with ACCBC credit, collection, and commercial policies.<br>Operating Context The role operates within the Modern Trade channel in Egypt, covering major hypermarket, supermarket, and mini-market chains – a centralised, contract-driven retail environment where commercial relationships are managed at a corporate level through Annual Agreements and Joint Business Plans. Egypt's Modern Trade landscape is characterised by a concentrated retailer base with significant buying power, complex internal account structures, and high commercial standards for execution, compliance, and financial governance. The role reports to the Modern Trade Sales Manager and directly leads a team of Pre-Sellers and Merchandisers across the assigned account portfolio.<br><br>Key Roles and Responsibilities<br>A. Key Account Management & Contract Execution Enforce the execution of Annual Agreements, commercial terms, growth rebates, and activation calendars with all assigned accounts – ensuring all contractual commitments are delivered accurately and on time. Conduct regular monthly and quarterly business review meetings with key account category managers to align on volume achievement, service levels, and growth opportunities. Act as the primary point of contact for assigned accounts, managing conflicts, handling daily operational escalations, and unlocking new listing opportunities. Track account profitability, reconcile monthly and quarterly invoices against trade investments, and ensure zero unapproved deductions or financial claims from accounts. B. Commercial Execution & Visibility Ensure 100% Core Range distribution and immediate listing of new product launches (NPDs) across all branches of assigned chains. Enforce the agreed Share of Shelf (SOS) and secondary visibility placements – including displays and gondola ends – in coordination with the merchandising team. Plan, execute, and evaluate the ROI of promotional calendars, tailored bundles, and seasonal activations across assigned accounts. C. Field Operations & Merchandising Management Supervise and align with the field merchandising team or agency to ensure 100% adherence to planograms, stock rotation (FEFO), and zero out-of-stock (OOS) situations across all assigned account branches. Conduct regular field visits to key account stores to audit execution, pricing compliance, stock availability, and competitor activity. Collaborate with the demand planning and logistics teams to ensure optimal order fulfilment rates (OTIF) and minimise returns or stock rejections. D. Reporting, Financials & Compliance Analyse and report daily and weekly sales achievements, service levels (Fill Rate), and account aging balance status to the Modern Trade Sales Manager. Own payment collections and aging statements (SOA) to ensure all accounts pay within their agreed credit days – taking immediate corrective measures if credit blocks occur. E. Team Leadership & Management Lead, coach, and motivate the team of Modern Trade Pre-Sellers and Merchandisers, setting clear performance expectations and supporting individual development. Handle team grievances and apply disciplinary measures strictly in line with ACCBC HR Policy and Egyptian Labour Law.<br>Key Performance Indicators<br>Financial & Sales Performance Monthly and quarterly volume and value targets achieved vs. plan per account Gross Margin and Trade Spend Efficiency (ROI) within approved budget thresholds Zero outstanding or unreconciled debit notes or deductions Account Operations Service Level Agreement (SLA) / Order Fill Rate (OTIF) %Core Range Distribution – 100% listing of mandatory SKUs across assigned chains Share of Shelf (SOS) percentage vs. competitors per chain Collection & Compliance Days Sales Outstanding (DSO) matching contract terms100% on-time submission of monthly reconciled Statements of Account (SOA)100% compliance with corporate commercial, credit, and listing policies<br><br>Required Experience and Qualifications<br>Minimum Qualifications Bachelor's degree in Commerce, Business Administration, or a related field. Excellent written and verbal English skills are mandatory – required for corporate emails and business review presentations. Minimum Experience Minimum 5 years of sales experience in FMCG, with at least 2 years specifically handling Modern Trade or Key Accounts in Egypt. Knowledge and Skills High proficiency in analysing commercial financials – P&L, margins, and rebates. Advanced negotiation techniques for corporate-level account discussions. Proficiency in MS Excel and Power Point. Strong corporate presentation capabilities for business review and senior stakeholder engagement.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>About Signify</b></span></p><br><br><p>Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.</p><br><br><p>At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.</p><br><br><p>Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.&nbsp;</p><br><br><p><span><b>More about the role</b></span></p><br><br><p><span><b>Job Summary</b></span></p><br><p>Supports and collaborates with the sales team by preparing and managing sales quotes. Coordinates with various departments to ensure accurate, timely quote delivery and correct maintenance of customer´s pricing conditions. Maintains and updates quote databases and documentation.<br>Purpose: Offer to our customers the best professional service in quotations, working as a Team together with Sales, contributing in the most efficient way to sales processes.</p><br><p><span>Key Areas of Responsibility</span><br>• <span>Prepares sales quotes based on customer requests and pricing guidelines.</span><br>• <span>Coordinates with sales representatives and other departments to gather necessary information for quote preparation.</span><br>• <span>Ensures accuracy and compliance of quotes with company policies and customer requirements.</span><br>• <span>Maintains and updates quote tracking systems and documentation for record-keeping.</span><br>• <span>Communicates with customers to clarify quote details and resolve any discrepancies.</span><br>• <span>Develops standard reports and commercial analysis related to quotes to support the sales performance management.</span><br>• <span>Supports the sales team by providing timely and efficient quote-related administrative assistance.</span><br>• <span>Supports the sales organization to develop or validate Deal/Special Price Agreement/Promotion conditions/Project Quote ensuring completeness, accuracy, and delivering to requester in time.</span><br>• <span>Adheres to the quote/deal/pricing/promotion process, including the pricing compliance policy.</span><br>• <span>Coordinates with Sales and Marketing the correct maintenance of prices of our customers (Strategic customer discounts and net prices/Deals/Special Price Agreements/Promotion conditions/Project Quotes and rebates) ensuring compliance with existing contracts, completeness, accuracy, and delivering to requester in time.</span><br>• <span>Prepares templates together with Legal for the most common contracts (annual contracts with distribution) and exceptional customized addendums/updates for them. Provides information on contracts and agreements signed-off.</span><br>• <span>In some cases, ensures the proper maintenance of information in ICON (and physical contract archive, if applicable), CPQ, SAP and SAP Cloud for Customer (C4C), as well as the correct flow and use of these tools.</span><br>• <span>In some cases, owns the customers' Due Diligence Process (DDPs) process management.</span><br>• <span>Maintains effective communication with internal stakeholders to ensure alignment on quote status and requirements.</span><br>• <span>In case of tender management, manages tenders in every stage of the process, shaping the solution and deciding whether to compete and at what price levels in coordination with cross-functional internal teams. Ensures standardization and optimization of tender process, ensuring that the documentation submitted for tenders complies with the tender and the legal requirements.</span><br>• <span>Provides training to the sales organization on quotation process and tools (updates and new sales employees)</span><br>• <span>Conducts lead qualification process</span><br>• <span>Drives continuous improvement initiatives of the quotation process, ensuring increase of speed, quality and customer satisfaction.</span></p><br><p><span>Critical Experiences</span><br>• Bachelor's degree in Business Administration, Sales, Marketing, Engineering, or a related field to ensure foundational knowledge in sales processes and business operations.<br>• Minimum 2 years of experience in sales support or administrative roles involving quote preparation, coordination with sales teams, and data management to develop practical skills in sales operations.<br>• No specific licenses required; however, proficiency in CRM and sales quoting software (CPQ Configit) certifications is advantageous for effective performance.</p><br><br><p><span><b>Everything we’ll do for you</b></span></p><br><br><p>You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our&nbsp;27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.&nbsp;</p><br><br><p>Come join us, and together we can light up the future.</p><br> </div>

<p><h4>Job description</h4> <p>Closely deal with all requests, problems and needs of guests staying at the hotel and find solutions to problems, focusing on guest satisfaction.</p> <p>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p> <p>Handle guest complaints and find solutions, report any problems that take time to solve to his or her direct manager and follow up on the matter.</p> <p>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p> <p>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p> <p>Write down any comments, requests, suggestions and complaints received from guests during the day and report together with their answers and actions.</p> <p>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and send them to all of the department managers.</p> <p>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</p> <p>Work in coordination with all departments and ensure the flow of necessary information.</p> <p>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p> <p>Ensure that requests for a babysitter, plane or coach/bus ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p> <p>Follow the VIP procedures and greet VIP guests and bid them farewell.</p> <p>Walk agency representatives and potential guests around the facility.</p> <p>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p> <p>Handle guest requests for the À la Carte restaurants and fill out a reservation form for each À la Carte restaurant and inform the F&B Department.</p> <p>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager or Supervisor about the atmosphere.</p> <p>Have detailed knowledge of all physical features of the facility as well as all activities and services offered at the facility.</p> <p>Support hotel sales. Is authorised to sell charged services.</p> <p>Take part in the Emergency Response Teams.</p> <p>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</p> <p>Respond to guest inquiry forms and all written suggestions, complaints etc.</p> <p>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p> <p>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p> <p>Take part in training programmes and departmental internal communication meetings.</p> <p>Due to being in direct contact with guests, must always look clean, neat and fresh.</p> <p>Predict that all activities and purchased equipment and belongings may create disease for the environment. Join all activities which are organised to protect biological diversity and share the responsibilities. Share individual responsibilities in order to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed out etc.).</p> <p>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Continue implementing decisions which were taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</p> <p>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead staff.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <ul> <li>At least a vocational high school certificate or a related field or equivalent experience.</li> <li>Proven experience in the same role within the hotel industry.</li> <li>Knowledge of hotel operations, service standards and guest expectations.</li> <li>Effective communication and interpersonal abilities.</li> <li>Detail-oriented and capable of managing multiple tasks and priorities.</li> <li>Flexibility to adapt to a dynamic and fast-paced environment.</li> <li>Fluency in verbal and written English is essential.</li> <li>Additional Russian language is a must, Arabic will be an advantage.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Testing Specialist is responsible for the successful and cost-effective implementation of Amideast Testing programs: ETS: CMD, SAT, PROMETRIC and Miscellaneous tests effectively as per the set policies and procedures. S/he plays an active role in providing customer service and strong public relationship with institutions (schools, academies, universities, and corporates) and create public awareness of Amideast s testing services in the community. S/he will support registration, administration, training; contacting Proctors, Test Center Administrators (TCAs), Test Center Supervisors (TCSs), tracks documents and forms and update databases; complete reporting documentation; consistently ensure that that testing quality and security standards are met; and will actively interact with all stakeholders in a professional and positive manner and all associated logistics.</p><p>RESPONSIBILITIES</p><ul><li>Support testing department members in all projects &amp; tasks assigned</li><li>Perform actively in cross-functional projects teamwork tasks</li><li>Learn all testing product knowledge and act as testing resource for all projects</li><li>Handle testing unit duties (test registrations, back-office work &amp; results)</li><li>Comply with all procedures set forth by the various international test regulations &amp; client s agreement</li><li>Handles onsite &amp; offsite test administrations</li><li>Maintain excellent relationship with all stakeholders including schools, academies, universities, and corporates</li><li>Supervise Test Center Administrators (TCAs), Test Center Supervisors (TCSs ), and Proctors. Support in scheduling their assignments</li><li>Registers candidates for paper and pencil examinations and computer-based examinations by accurately collecting, entering, and verifying candidate information and payment information</li><li>Receive, verify test materials, and securely store them till test date</li><li>Handles all filling system &amp; maintain organized track for storage inventory</li><li>Score, and distribute test scores</li><li>Handle local registration, confirmation with test takers and candidate complaints courteously and promptly</li><li>Monitor the usage and expiration of voucher logs for local registration of international tests</li><li>Complete PROMETRIC certification and pass certification exam annually</li><li>Act as Prometric TCA when needed</li><li>Support in preparing accurate data for invoice, annual business plan, budget, etc</li><li>Respond promptly to testing inquiries and provide information about various testing programs to candidates</li><li>Acts as test day supervisor in Institutional TOEFL and TOEIC examinations for internal and external clients and takes all required security precautions according to set rules &amp; regulations to maintain test security</li><li>Work in remote proctoring project for TOEIC and TOEFL Exams. Handle 2 roles proctor and administrator</li><li>Schedule TOEIC public exams with ETS according to set deadlines and arrange and proctor test administrations.</li><li>Handle online shopping cart and ensure test takers are registered, rescheduled to proper exams, ensure refunds are processed, extract rosters for online registrations, update test policies</li><li>Submit a full report following any event or testing administration regarding policy violations and any issue that occur during the test administration</li><li>Distributes TOEFL, TOEIC and SAT score</li><li>Create additional score reports and mail them to institutions</li><li>Assist in the preparation and distribution of SAT scores</li><li>Coordinate none ETS paper-based exams, online exam activities, and arrange for test events including their staffing and work closely with the client to meet and exceed customer service levels and maintain test security and integrity</li><li>Complete departmental forms by thoroughly and accurately documenting information to provide quality service</li><li>Records and prepares accurate monthly statistics</li><li>Attend ETS &amp; Amideast H.Q meetings, training &amp; calls</li><li>Provide backup support for Testing Unit Representatives during peak hours, shifts and staff absence</li><li>Handle work tasks and responsibilities independently and with minimal supervision</li><li>Work closely with several internal departments &amp; grant</li><li>Handles all escalated calls in a professional and positive manner</li><li>Identify customer issues and concerns and respond where needed</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in any relevant field</li><li>Minimum of 3 - 7 years of work experience preferably in the field of Education/ administration</li><li>High language proficiency in both Arabic and English</li><li>Very good email writing skills</li><li>Very good speaking skills</li><li>Organised</li><li>Project management skills with precise attention to detail, planning, organizing, and ability to work under time pressure</li><li>Strong decision making and problem-solving skills</li><li>Ability to work independently and as part of a team</li><li>Ability to handle complaints and difficult situations</li><li>Must be available to work in afternoons/evenings and weekends, for the announced exam dates when requested and as needed. (Additional hours in afternoons to be compensated in other work days)</li><li>Integrity in keeping confidentiality is a must</li><li>Self-motivated</li><li>Able to maintain professional demeanor and appearance</li><li>Proficient use of Microsoft Outlook, Word, Excel, Power point</li><li>English TOEIC score of minimum 800.</li><li>Project Management certification.</li></ul><p></p></section>

Job Title: Account Executive, Beiersdorf NIVEA Egypt Work Location: Cairo, Egypt Job Type: Full-time <br><br>About Dentsu International: Dentsu is one of the largest marketing and advertising groups, providing a full suite of creative, data, technology and media services to its global clients in 145 countries. We empower the world’s leading brands to create better creative and customer experiences with a focus on digital and creative transformation. We are champions for innovative marketing success across a diverse portfolio of fortune 100 companies, leading organisations and clients across key iconic brands advertising globally to maximise the value of our customer portfolios to drive hyper-personalised marketing and creative strategies Our combined strengths in creative excellence, customer digital transformation, media and enterprise marketing technology drives our competitive advantage. This includes a wide range of services to clients across media, advertising creative, PR, television format production, sports stadium adverting, talent and influencer engagement, app and website development, game development, programmatic advertising, IT consultancy, and data products, analytics and insight. You can learn more about us here: https://www.dentsu.com/ae/en <br>About our client – Beiersdorf Nivea Egypt: Beiersdorf AG is a global skincare leader, headquartered in Hamburg, Germany. Founded in 1882, with over 140 years of skincare expertise. Its brand portfolio includes: NIVEA (everyday skincare) Eucerin (dermo-cosmetics) La Prairie (luxury skincare) Labello (lip care) Hansaplast (wound care) Tesa (adhesive solutions) <br>Present in 160+ countries, with more than 22,000 employees. Focused on innovation, skin science, and helping people feel good in their skin. <br>Your role: The Account Executive is responsible for the delivery and project management of Perm/Temp POS and Commercial Print campaigns on behalf of the client. The role covers all client brands, so we are looking for someone who able to multitask and handle several projects at any one time. <br>Your key responsibilities: Day-to day management of all client requirements in relation to the category and full ownership for the end to end campaign management process from structural and creative brief through to delivery. Having the ability to challenge the brief, add value (technical recommendation, sustainable options, value engineering, optimisation…) and drive the client to cost savings and reduced time to market. Deliver exceptional customer service; strong project management acumen and to build a strong relationship with the clients. Frequent visits to the client sites and visit retail/stores to check measurements of items when requested by the client. Requests for quotations will be processed in a responsive manner thanks to the support of the buying team, and clients will be updated regularly on the progress of their work. Select the most appropriate supplier, in conjunction with the central procurement team, negotiate costing and timescales for each job and ensure that internal procedures are always followed. Orders will be processed in the most efficient manner available. <br>Skills and Experience: Perm/Temp POS and Commercial Print experience is essential Experience in FMCG/CPG/Consumer Healthcare is essential Very strong project management skills essential Experience of Creative & Artwork processes an advantage Client facing experience is essential - strong customer service skills, service minded Sound Excel skills and ability to analyse data Excellent attention to detail, organised Commercially strong and numerate Team player, with positive outlook Ability to build effective working relationships (client, colleagues and suppliers) Strong communication skills – able to communicate effectively to clients and select appropriate method of communication depending on situation Experience of working in an environment where priorities are constantly changing, and specifications and client requirements move frequently <br>Who we are looking for: Strong written and verbal communication Good attention to detail Strong technical knowledge in permanent and semi-permanent POS, VM, packaging Good time management skills Self-motivated and client oriented Shows drive and commitment and is able to travel to client sites for meetings and to go to stores to check VM/POS displayers when needed (displayers checks /measurements) Suggest value engineering, optimisation, standardisation options to the client at the project level / at the category level. With support from the wider business, issue escalation and resolution Checking and approving/declining client briefs Manage briefing process between client and supplier, with support from the buying team Procurement and project management of complex permanent POS campaigns Understand the client contract and the TAG proposition Support clients on a day-to-day basis with end to end job delivery Day to day use of Excel for budgeting requirements and data analysis Use of TAG MI platforms accurately to obtain quotes and benchmarking info Ensure quotes requested are generated within agreed SLA Develop strong relationships with suppliers and attend meetings as required Ensure site best practice and processes are followed, in conjunction with wider TAG operations group Work to TAG operating budget and billing process and support the RD in providing weekly forecasts Build strong relationships with clients and manage perceptions and expectations Develop a good understanding of the client’s business and industry sector Seek out industry developments and product innovations to drive innovation and cost saving initiatives Constantly review and revise procedures and processes to ensure the most efficient means of working Assist in the management of communication channels - team, client, suppliers and operations Manage own time effectively in order to track multiple projects and priorities Work in partnership with colleagues and wider TAG teams to achieve common goals Take responsibility for own performance and for identifying areas of personal development Promote the TAG culture by living the values <br>What can we offer you: Annual bonus (based on company profitability and employee performance). Private personal health insurance. 3 wellness days to boost your energy and recharge yourself. Highly diverse, multicultural & collaborative team spirit. Dentsu University – internal online portal, access to ongoing online training and development opportunities to enhance your skills and advance your career. Internal mobility opportunities and regional exposure across MENA. <br><br>Diversity and Inclusion: <br>Dentsu International is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our employees, global clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their whole self to work and this includes you! <br>Excited about the role? Please apply online and your application will be reviewed against our requirements. If your profile matches our business requirements, our recruiters will make sure to get in touch with you soon. Should you not meet our immediate requirements, your profile will be registered in our talent pool system, and we will match your profile to suitable future vacancies. <br>We are building the new by connecting the different.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Purpose</b> Lead the end-to-end complaints management function for BEI and multiple regulators across Bupa Global , ensuring the delivery of consistently high standards of complaint handling and full compliance with the regulatory requirements of multiple jurisdictions and governing authorities. Provide strategic oversight of operational and regulatory risks within the Customer Relations function, implementing robust controls and effective risk mitigation measures, while ensuring timely escalation of material risks to senior stakeholders and relevant governance forums. Ensure ongoing adherence to Financial Regulatory Authority (FRA) requirements and other applicable regulatory frameworks, maintaining a strong culture of compliance, governance, and customer fairness. Oversee the production and continuous enhancement of departmental management information, regulatory reporting, and governance packs, ensuring reporting is accurate, insightful, and fit for executive and committee-level review. Drive a comprehensive complaint root cause analysis framework, identifying systemic issues and partnering with cross-functional stakeholders to implement sustainable corrective actions and deliver measurable business improvements, while embedding lessons learned into operational processes, controls, and customer outcomes. Provide expert analysis and interpretation of regulatory developments, emerging risks, and complaint trends, presenting clear recommendations and insights to senior leadership and key business stakeholders. Monitor and assess operational performance against agreed service standards, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction. Lead, coach, and develop a high-performing Complaints team, fostering a culture of accountability, continuous improvement, and customer advocacy. Ensure effective succession planning, talent development, performance management, and employee engagement, while building the capabilities required to meet evolving business, regulatory, and customer expectations. Ensure robust competency, training, and accreditation frameworks are maintained across the function, enabling the team to perform effectively within their roles and remain compliant with Bupa Global's Training &amp; Competency requirements. Support the business in the preparation, validation, and submission of data used within regulatory reporting and statutory returns, ensuring accuracy, integrity, and compliance. Champion the delivery of an exceptional customer experience within the Customer Relations and Customer Operations functions, providing inspirational leadership to the team and fostering a culture of accountability, engagement, and service excellence. Build strong relationships with regulators, internal governance bodies, and senior business leaders, acting as a trusted advisor on complaints management, customer outcomes, regulatory compliance, and operational excellence. How you ll help us make health happen: Deliver the agreed customer service experience through: Coaching, developing and leading a highly skilled team Managing absences to the agreed standard Dealing with any performance issues Complete regular 121s with all team members Managing team performance and ensuring the agreed service experience Focus on driving the key targets meeting the quality standards for complaints handling as well as the regulatory timelines for complaints handling Ensure that resources are managed in line with the workforce plan Work closely with the Continuous Improvement Partners and other Service Managers to ensure ongoing improvement and alignment Hold regular team meetings to ensure good quality two way communication Support recruitment as required Drive the communication process with the department, including responsibility for all messages that are conveyed (content and style) Accountable for the resolution of customer related issues that are identified by your team. Responsible for identifying / removing any barriers that impacts the delivery of outstanding customer satisfaction Ensures high levels of employee engagement, measured through People Pulse (Glint Survey) scores. Understands, acts and shares survey results with the team, building relevant actions plans for improvement. Ensure there are high levels of team working and that the team is aligned and engaged with Bupa s purpose and goals Being a role model for the team demonstrating outstanding personal behaviours and performance. Being an ambassador for the function Responsible for discovering and implementing potential opportunities for improving the customer experience. Adherence to required regulatory guidelines and specifically FRA regulations Ensuring the customer is treated in a fair and consistent manner when raising a complaint with Bupa Global Ensure the team is following the complaints process and is resolving the cases satisfactorily and in accordance with FRA, FCA FSC and TCF principles or equivalent for other countries Responsible for discovering and implementing potential opportunities from the unhappy customers and other stakeholders for improving the customer experience. Role specific accountabilities This is a regulated role by the FRA who will represent Bupa in complaints disputes and any relevant regulatory activities . Accountable for design, delivery &amp; adherence to Global regulatory complaints processes and frameworks To represent and make decisions on behalf of the Chairman, Chief Executive, General Manager, Directors and Heads of Departments in the case of correspondence and escalated complaints from customers, providers, group secretaries and brokers Develop effective complaint root cause analysis and work with senior leadership of other business areas to implement positive learning outcomes Identify operational Risks and implement mitigating controls, with appropriate risk escalation where necessary to ensure adherence to appropriate FRA and other regional regulatory requirements Review and contest (where appropriate) FRA decisions, and incorporate learning outcomes into process improvements, act as Bupa Global s focal point with the relevant regulators . To champion fair outcomes for customers, effective management of conduct risks and to promote Bupa s values and best practice in complaint handling. Management of reporting in relation to complaints for the Regulators, Compliance and wider business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Key Skills</b> / Qualifications needed for this role: As this is a regulated role within BEI , the following skills are required : Significant people leadership and line management experience is essential in a related servicing/customer facing environment. Candidates must be able to demonstrate a successful track record of leading, developing, and inspiring teams to deliver exceptional customer, regulatory, and business outcomes. Strong performance management and mentoring capabilities. Ability to develop workforce planning strategies, resource allocation models, and capacity management plans to support business growth and regulatory requirements. Proven experience in talent management, succession planning, coaching, and performance development. Experience in managing teams while fostering an inclusive and collaborative working environment. Experience leading organizational change, transformation initiatives, and the implementation of new operating models. Ability to influence and collaborate effectively with senior executives, regulators, auditors, and external stakeholders Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management. Flexibility to work occasional bank holidays may be required to support the achievement of regulatory complaint handling SLAs Relevant qualification in complaint handling environment or regulated role or related studies is preferred Experience producing management reports, dashboards, and performance metrics. Proficiency in identifying trends and recommending service improvements. strong Stakeholder and customer relationship management skills Strong decision-making, negotiation, and conflict-resolution abilities Strong capability in performance management, including setting KPIs, conducting performance reviews, and implementing improvement plans. Experience overseeing complaint governance frameworks, regulatory reporting, and executive-level risk management. Strong understanding of conduct risk, customer fairness principles, and complaint-related regulatory obligations. Ability to translate regulatory requirements into operational processes, controls, and team objectives.</p><p></p></section>

<p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programs and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>At least a high school diploma. At least 2 years of experience in the industry. Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Prior attendance in seminars and trainings related to the job. MS Office applications, Front Office programs (Fidelio, Opera etc.). Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Founded in 2000 in Antalya by award-winning Turkish entrepreneur&nbsp;<strong>Fettah Tamince</strong>, who desired to create cities within cities.</p><br><p>Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.</p><br><p>In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore’s “Immersive Resorts” and becomes the backbones of “All Inclusive Collection”.</p><br><p><strong>Brand Network:</strong></p><br><p>Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.</p><br><p>With a global presence, Rixos Hotels &amp; Resorts are renowned for providing guests of all ages and interests with the&nbsp;<strong>ultimate all-inclusive experience</strong>.</p><br><p>With&nbsp;<strong>all-inclusive, all-exclusive</strong>&nbsp;<strong>programming</strong>&nbsp;and&nbsp;<strong>services</strong>, we cater for every member of the&nbsp;<strong>family and we are always where our guests want us to be!</strong></p><br><p><strong>What is special about Rixos Service?</strong></p><br><p>A culture of noticing the little things and knowing that the little things have always been the big things!</p><br><p>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?</p><br><p><em>Apply now, join Rixos and make a difference in others’ life!</em></p><br><br>Job Description<br><br><ol><li>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.</li><li>Compiles and distributes list of anticipated services and amenities to relevant departments.</li><li>Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</li><li>Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</li><li>Follows up with guests to ensure their requests or problems have been met to their satisfaction.</li><li>Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</li><li>Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</li><li>Writes down any comments, requests, suggestions and complaints received from guests during the day.</li><li>Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers.</li><li>Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</li><li>Works in coordination with all departments and ensures the flow of necessary information.</li><li>Follows the VIP procedures and greets VIP guests and bid them farewell.</li><li>Walks agency representatives and potential guests around the facility.</li><li>Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</li><li>Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</li><li>Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail.</li><li>Responds to guest inquiry forms and all written suggestions, complaints etc.</li><li>Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>Carries out all responsibilities related to the quality management systems implemented at the facilities.</li><li>Carries out all other duties assigned by managers and hotel management not specified in the job description.</li></ol><br>Qualifications<br><br><ul><li><strong>Education: </strong>At least High School Degree.</li><li><strong>Experience: </strong>At least 4 years of experience in the industry.</li><li><strong>Foreign Language: </strong>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li><strong>Courses and Training: </strong>Prior attendance in seminars and trainings related to the job.</li><li><strong>Computer Literacy: </strong>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li><strong>Skills: </strong>Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul><br>Additional Information<br><br><p><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.</p> <p>Compiles and distributes list of anticipated services and amenities to relevant departments.</p> <p>Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</p> <p>Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</p> <p>Follows up with guests to ensure their requests or problems have been met to their satisfaction.</p> <p>Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p> <p>Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p> <p>Writes down any comments, requests, suggestions and complaints received from guests during the day.</p> <p>Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and emails them to all of the department managers.</p> <p>Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</p> <p>Works in coordination with all departments and ensures the flow of necessary information.</p> <p>Follows the VIP procedures and greets VIP guests and bids them farewell.</p> <p>Walks agency representatives and potential guests around the facility.</p> <p>Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</p> <p>Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</p> <p>Keeps any items that guests lose in the facility or forget in their room when checking out. Delivers any lost and found to guests still at the hotel or sends them by mail.</p> <p>Responds to guest inquiry forms and all written suggestions, complaints etc.</p> <p>Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, calls a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</p> <p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p> <p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p> <p>To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p> <p>Carries out all responsibilities related to the quality management systems implemented at the facilities.</p> <p>Carries out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a bachelor’s degree.</p> <p><strong>Experience:</strong> At least 4 years of experience in the industry.</p> <p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p> <p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p> <p><strong>Computer literacy:</strong> MS Office applications, Front Office programs (Fidelio, Opera etc.).</p> <p><strong>Skills:</strong> Is familiar with guest profiles based on experience.</p> <p>Instructs colleagues that are less experienced on how to address guests.</p> <p>Expected to use complex devices and equipment related to the job.</p> <p>Expected to possess technical knowledge about the methods, techniques and processes related to the job and perform jobs that require experience in the field.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In one or two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>About the job</h4> <p>We are looking for a proactive and experienced team lead / senior primary design engineer to join our high-performing team. In this leadership role, you will be responsible for leading the design and engineering of high-voltage substations, ensuring technical excellence across primary electrical systems throughout all project phases.</p> <p>You will lead project activities, coordinate with multidisciplinary teams, provide technical guidance to engineers, and ensure the successful delivery of high-quality engineering solutions in transmission and distribution (T&D) projects while maintaining compliance with international standards and client requirements.</p> <h4>Key responsibilities / deliverables</h4> <ul> <li>Lead the design and engineering of LV/MV/HV/EHV substations from conceptual and detailed design through to IFC (Issued for Construction) stage.</li> <li>Develop, review, and approve primary engineering deliverables including general arrangement (GA) drawings, equipment layouts, sections and elevations, busbar layouts, grounding and lightning protection layouts, cable trench layouts, conduit layouts, and bill of materials (BOM).</li> <li>Perform and validate engineering calculations including electrical clearances, busbar sizing, conductor sizing, equipment loading, grounding system calculations, lightning protection studies, and cable sizing.</li> <li>Ensure compliance with applicable international and regional standards such as IEC, IEEE, NEC, SASO, SEC, and client specifications.</li> <li>Coordinate multidisciplinary interfaces with protection & control, civil, structural, mechanical, telecommunications, and construction engineering teams.</li> <li>Review and approve vendor documentation, equipment drawings, technical submittals, and material specifications to ensure alignment with project requirements.</li> <li>Provide technical leadership and engineering support during procurement, installation, testing, commissioning, and project close-out phases.</li> <li>Lead technical discussions with clients, consultants, vendors, and utility representatives throughout project execution.</li> <li>Mentor, coach, and support junior engineers while promoting engineering best practices, quality standards, and continuous improvement.</li> </ul> <h4>Qualifications and experience</h4> <ul> <li>Bachelor's degree in electrical engineering, preferably with a specialization in power systems or high voltage engineering.</li> <li>Minimum of 7 years of progressive experience in T&D projects, with a strong background in primary substation design and demonstrated leadership experience.</li> <li>Proven expertise in the design of AIS and GIS substations across LV/MV/HV/EHV voltage levels.</li> <li>Strong knowledge of primary equipment including power transformers, circuit breakers, disconnectors, earthing switches, instrument transformers (CTs & VTs), surge arresters, busbars, insulators, capacitor banks, reactors, and associated equipment.</li> <li>Solid knowledge of applicable standards (IEC, IEEE, BS) and familiarity with regional regulations (e.g., Saudi standards).</li> <li>Strong analytical and problem-solving capabilities with the ability to manage and resolve complex technical challenges independently.</li> <li>Excellent communication and interpersonal skills, with experience leading engineering teams and interfacing with clients, contractors, vendors, and internal stakeholders.</li> <li>Results-oriented mindset and a commitment to delivering excellence in engineering and project execution.</li> </ul> <h4>Language proficiency requirements</h4> <p>Proficiency in English (spoken and written) is required.</p> <h4>Knowledge and functional competencies</h4> <ul> <li>Strong knowledge of primary substation engineering principles, equipment specifications, engineering calculations, and design optimization techniques.</li> <li>Familiarity with international utility standards, project execution methodologies, and engineering quality management systems.</li> <li>Excellent analytical, problem-solving, and decision-making skills.</li> <li>Ability to work under pressure, manage multiple projects, prioritize competing tasks, and meet project deadlines.</li> <li>Strong communication, leadership, and teamwork skills to effectively collaborate with multidisciplinary teams and stakeholders.</li> </ul> <h4>Why join DAR Engineering?</h4> <p>At DAR Engineering, we believe that great projects are delivered by exceptional people. That's why we are committed to creating an environment where talent thrives, ideas are valued, and careers grow.</p> <p><strong>Competitive rewards & benefits</strong><br> Enjoy an attractive compensation package, comprehensive benefits, and recognition that reflects your expertise and contributions.</p> <p><strong>Continuous learning & career growth</strong><br> We invest in your future through professional development programs, hands-on project exposure, mentorship opportunities, and clear career progression pathways.</p> <p><strong>Collaborative & diverse workplace</strong><br> Work alongside highly skilled professionals from diverse backgrounds, cultures, and disciplines, united by a shared commitment to excellence and innovation.</p> <p><strong>Positive culture & inspiring environment</strong><br> Be part of a dynamic workplace where teamwork, respect, and positive energy drive success, and where every employee contributes to shaping our future.</p> <h4>About DAR Engineering</h4> <p>DAR Engineering is a premier multidisciplinary consultancy delivering world-class solutions in architecture, engineering, design, project management, construction management, and planning services. With a strong presence across diverse sectors, we partner with governments, international organizations, and leading private-sector clients to transform ambitious visions into successful realities.</p> <p>Driven by innovation, technical excellence, and a commitment to sustainable development, our teams combine global expertise with local insight to create impactful projects that shape communities and improve lives.</p> <h4>Equal opportunity commitment</h4> <p>DAR Engineering is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees are respected, valued, and empowered to succeed. Employment decisions are based on qualifications, merits, and business needs.</p> <p>We appreciate your interest in joining DAR Engineering. While only shortlisted candidates will be contacted, we encourage you to stay connected and explore future opportunities with us as we continue building a better future together.</p></p><p></p>

Company Description<br><br>Founded in 2000 in Antalya by award-winning Turkish entrepreneur Fettah Tamince, who desired to create cities within cities.<br><br>Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.<br><br>In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore’s “Immersive Resorts” and becomes the backbones of “All Inclusive Collection”.<br><br>Brand Network:<br><br>Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.<br><br>With a global presence, Rixos Hotels & Resorts are renowned for providing guests of all ages and interests with the ultimate all-inclusive experience.<br><br>With all-inclusive, all-exclusive programming and services, we cater for every member of the family and we are always where our guests want us to be!<br><br>What is special about Rixos Service?<br><br>A culture of noticing the little things and knowing that the little things have always been the big things!<br><br>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?<br><br>Apply now, join Rixos and make a difference in others’ life!<br><br>Job Description<br><br>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least High School Degree. Experience: At least 4 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field. <br><br>Additional Information<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description: UK University Admission Counsellor Department Student Recruitment & Admissions<br>Reports ToAdmissions Manager<br>Location Office-Based<br>Employment Type Full-Time<br>Position Summary The UK University Admission Counsellor is responsible for providing professional guidance and end-to-end admission support to prospective international students wishing to study in the United Kingdom. The role involves student counselling, course and university selection, application processing, documentation, visa guidance, scholarship advice, and relationship management while ensuring compliance with university and UK immigration requirements. The successful candidate will possess excellent communication skills, strong knowledge of UK higher education, and a proven ability to convert enquiries into successful student enrolments while maintaining the highest standards of customer service and compliance.<br>Key Responsibilities Student Counselling Provide professional counselling to prospective students regarding UK higher education opportunities. Conduct detailed needs assessments based on students' academic background, career aspirations, financial capability, and English language proficiency. Recommend suitable universities, courses, and study pathways. Advise students on Foundation, International Year One, Undergraduate, Top-up, Pre-Masters, Master's, MBA, MRes, DBA and PhD programmes. Deliver high-quality counselling both face-to-face and through online platforms. Student Recruitment Convert enquiries into qualified applications. Achieve individual monthly, quarterly and annual recruitment targets. Manage the complete student recruitment lifecycle. Build long-term relationships with prospective students and parents. Conduct regular follow-up through telephone, Whats App, email, SMS and CRM systems. Generate referrals from existing students. University Admissions Process applications accurately through university portals and internal CRM systems. Verify academic qualifications and supporting documents. Ensure applications meet university entry requirements. Monitor application progress until final decision. Liaise with university admissions teams for application updates. Handle offer letters, CAS documentation and enrolment requirements. Documentation & Compliance Review academic transcripts, certificates and English language results. Verify passports and identity documents. Ensure all documentation is genuine and complete. Maintain compliance with UKVI regulations and university policies. Escalate any suspected fraudulent documentation immediately. Maintain complete audit records within the CRM. Visa Guidance Explain the UK Student Visa application process. Guide students on financial documentation requirements. Assist students in preparing visa application documentation. Provide pre-departure briefings. Support students until visa decision and enrolment. Customer Service Deliver outstanding student experience throughout the admission journey. Respond to enquiries promptly. Maintain regular communication with applicants. Resolve student concerns professionally. Ensure high levels of student satisfaction. CRM & Administration Maintain accurate student records. Update CRM after every interaction. Record counselling notes and follow-up actions. Generate reports on enquiries, applications, offers, CAS and enrolments. Maintain confidentiality of student information. Sales & Business Development Participate in education fairs, webinars, school visits and recruitment events. Support digital marketing campaigns by following up generated leads. Work closely with marketing teams to improve lead conversion. Build relationships with schools, colleges and referral partners. Promote scholarships and promotional campaigns. Team Collaboration Work closely with Compliance, Admissions, Marketing, Visa and Operations teams. Share best practices across the organisation. Support colleagues during peak recruitment periods. Participate in staff training and professional development. Key Performance Indicators (KPIs) The UK University Admission Counsellor will typically be measured against:Monthly enquiry target Student counselling sessions completed Application submissions Offer letter conversions CAS conversion rate Deposit conversion rate Visa success rate Enrolment conversion rate Revenue generated Student satisfaction CRM compliance Response time to enquiries Documentation accuracy Quality assurance compliance Essential Qualifications Bachelor's degree from a recognised university. A Master's degree is desirable. Minimum 2 years' experience in international student recruitment or UK university admissions. Experience with UK universities is highly desirable. Knowledge of UKVI regulations and student visa processes. Experience using CRM systems. Excellent written and spoken English. Strong interpersonal and communication skills. Technical Skills CRM systems (Hub Spot, Salesforce, Zoho or equivalent) Microsoft Office Suite Google Workspace University application portals CAS processing systems Document verification Whats App Business Zoom, Microsoft Teams and Google Meet Email management systems Personal Competencies Excellent communication and counselling skills Customer-focused mindset Strong sales and negotiation abilities Problem-solving capability Attention to detail High ethical standards Organised and able to prioritise workload Ability to work under pressure Target-driven attitude Positive and professional approach Team player with excellent interpersonal skills Desirable Experience Experience working with UK universities or education consultancies. Knowledge of scholarship opportunities and UK higher education funding. Experience in multicultural environments. Understanding of international education markets. Experience handling large student recruitment volumes. Career Progression A successful UK University Admission Counsellor may progress to:Senior Admission Counsellor Team Leader – Admissions Admissions Manager Country Admissions Manager Regional Recruitment Manager Head of Admissions Country Manager Director of Student Recruitment Working Environment The role requires working in a fast-paced, target-driven international education environment with regular interaction with students, parents, universities, embassy representatives and internal stakeholders. During peak admission periods, flexibility in working hours may be required to support application deadlines and student recruitment objectives.

· Are you a high performing administration professional looking for a new challenge?· Do you have initiative, great problem-solving skills and an eye for detail?· Are you able to excel across a variety of administration functions including protocol and consular support, processing monthly payroll, property maintenance, and organising meetings, diaries and travel? This position is an excellent opportunity for professionals who are in the early stages of their career and are looking to develop their skills and gain valuable experience in a dynamic environment. The New Zealand Embassy in Cairo is seeking a Team Administrator to join our hard-working team. More about the role The Team Administrator is responsible for providing general administration support to the team across a wide range of administrative functions, with a particular emphasis on providing administrative support to the Senior Finance and Property Officer and undertaking protocol administration responsibilities. The position also provides support and backup for payroll processing, property and facilities management activities, contractor and vendor liaison, as well as support for consular enquiries and support as needed. The position may be required to undertake, or provide backup for, a wide range of activities in support of the Embassy's operational objectives. Responsibilities will be allocated to make best use of overall team resources and individual skills. The position formally reports to the Administration Manager, Cairo, who is responsible for overall performance management, accountability, professional development, and employment-related matters. Day-to-day tasking, operational supervision, and routine task reporting are provided through the Senior Finance and Property Officer, who directs and coordinates the position's daily work programme and priorities. Please refer to the position description for more details. Key responsibilities include:Administration· Provide administrative services and support; assist with arranging and organising functions and meetings; assist with booking staff travel and accommodation.· Assist with coordinating guest lists and invitations for official events. · Act as primary Post (electronic) unclassified mailbox administrator – respond to general emails or forward as appropriate. Protocol· Undertake general Protocol administration tasks such as coordination and delivery of correspondence and formal channels of communication, for example TPNs (Third Person Notes), NVs (Notes verbal) etc.· Assisting with the drafting of TPNs and general correspondence, customs clearance paperwork, and formal notifications and follow up with the Egyptian MFA about visas, permits etc.· Provide backup support to the EA/Team Administrator and acts as the designated alternate, undertaking EA/Team Administrator responsibilities during periods of absence or as required. Notarial and Consular· Notarial, Consular and general enquiries to the Embassy email and on the phone.· Work with and provide back-up cover for the Consular Adviser which includes, notarial functions, contingency planning, consular casework. Finance:• Provide back up support to assist with administering Local Staff salaries, including processing the monthly pay when required.· Provide backup support to the Senior Finance and Property Officer and acts as the designated-alternate, undertaking Senior Finance and Property Officer responsibilities during periods of absence or as required.• Assist with the preparation of invoices and end of month financial procedures, including monthly bank reconciliation and reporting.• Assist with queries and follow ups regarding weekly payments to vendors, rents and utilities.<br> Property:• Obtain quotes for maintenance/repairs, furniture, equipment, and office supplies and procure items as directed.• Arrange access to property and supervise provider representatives undertaking maintenance and inspections of property.· Maintain Asset Management (AIMS) database. Ideal candidate profile · Bachelor’s degree in business administration or any related field.· Initiative, great problem-solving skills and an eye for detail.· A professional standard of written and spoken English and Arabic.· Experience in an administration role.· A quick learner who can quickly come up to speed with systems and processes.· Well organised, efficient, including the ability to prioritise tasks effectively and work under pressure.· Strong finance and numeracy skills.· An excellent understanding of (or ability to quickly learn) Egyptian government functions and procedures, and experience handling protocol matters.· Ideally, have experience working in an Embassy or similar environment.· A high level of flexibility and responsibility and the ability to work effectively as a team member. Application details:This is a locally employed position. Salary will be based on skills and experience. You will need to have the right to work in Egypt. <br>To apply please submit your CV and a cover letter in English of no more than two pages, setting out why you are applying for the position and examples of how you meet the ideal candidate profile and role responsibilities.<br>Please email your cover letter, CV and the names and contact details of two referees to enquiries@nzembassy.org.eg with the subject "Job Application: Team Administrator”<br>Please do not click the ‘apply’ button on this advert. The deadline for applications is COB 05 September 2026. Interviews will likely be held last week of September 2026. The commencement date will be October 2026.<br>No telephone enquiries will be answered. Only shortlisted candidates will be contacted.<br>If the successful candidate has worked or lived in New Zealand and are subsequently employed as locally engaged staff in a NZ Government Embassy or High Commission, they may, subject to individual circumstances, have NZ Tax Residency obligations. We advise any applicant, who may be in this situation, to discuss their tax residency status with the NZ Inland Revenue (IRD) and determine any potential personal tax obligations to IRD.

<p><h4>Description</h4> <p>DAR Engineering, a leading design and engineering consulting organization in Saudi Arabia engaged in power generation, electrical transmission and distribution, health care, and high-rise buildings.</p> <h4>About the job</h4> <p>We are looking for a proactive and experienced team lead / senior primary design engineer to join our high-performing team. In this leadership role, you will be responsible for leading the design and engineering of high-voltage substations, ensuring technical excellence across primary electrical systems throughout all project phases.</p> <p>You will lead project activities, coordinate with multidisciplinary teams, provide technical guidance to engineers, and ensure the successful delivery of high-quality engineering solutions in transmission and distribution (T&D) projects while maintaining compliance with international standards and client requirements.</p> <h4>Key responsibilities / deliverables</h4> <ul> <li>Lead the design and engineering of LV/MV/HV/EHV substations from conceptual and detailed design through to IFC (Issued for Construction) stage.</li> <li>Develop, review, and approve primary engineering deliverables including general arrangement (GA) drawings, equipment layouts, sections and elevations, busbar layouts, grounding and lightning protection layouts, cable trench layouts, conduit layouts, and bill of materials (BOM).</li> <li>Perform and validate engineering calculations including electrical clearances, busbar sizing, conductor sizing, equipment loading, grounding system calculations, lightning protection studies, and cable sizing.</li> <li>Ensure compliance with applicable international and regional standards such as IEC, IEEE, NEC, SASO, SEC, and client specifications.</li> <li>Coordinate multidisciplinary interfaces with protection and control, civil, structural, mechanical, telecommunications, and construction engineering teams.</li> <li>Review and approve vendor documentation, equipment drawings, technical submittals, and material specifications to ensure alignment with project requirements.</li> <li>Provide technical leadership and engineering support during procurement, installation, testing, commissioning, and project close-out phases.</li> <li>Lead technical discussions with clients, consultants, vendors, and utility representatives throughout project execution.</li> <li>Mentor, coach, and support junior engineers while promoting engineering best practices, quality standards, and continuous improvement.</li> </ul> <h4>Qualifications and experience</h4> <ul> <li>Bachelor's degree in electrical engineering, preferably with a specialization in power systems or high voltage engineering.</li> <li>Minimum of 7 years of progressive experience in T&D projects, with a strong background in primary substation design and demonstrated leadership experience.</li> <li>Proven expertise in the design of AIS and GIS substations across LV/MV/HV/EHV voltage levels.</li> <li>Strong knowledge of primary equipment including power transformers, circuit breakers, disconnectors, earthing switches, instrument transformers (CTs and VTs), surge arresters, busbars, insulators, capacitor banks, reactors, and associated equipment.</li> <li>Solid knowledge of applicable standards (IEC, IEEE, BS) and familiarity with regional regulations (e.g., Saudi standards).</li> <li>Strong analytical and problem-solving capabilities with the ability to manage and resolve complex technical challenges independently.</li> <li>Excellent communication and interpersonal skills, with experience leading engineering teams and interfacing with clients, contractors, vendors, and internal stakeholders.</li> <li>Results-oriented mindset and a commitment to delivering excellence in engineering and project execution.</li> </ul> <h4>Language proficiency requirements</h4> <p>Proficiency in English (spoken and written) is required.</p> <h4>Knowledge and functional competencies</h4> <ul> <li>Strong knowledge of primary substation engineering principles, equipment specifications, engineering calculations, and design optimization techniques.</li> <li>Familiarity with international utility standards, project execution methodologies, and engineering quality management systems.</li> <li>Excellent analytical, problem-solving, and decision-making skills.</li> <li>Ability to work under pressure, manage multiple projects, prioritize competing tasks, and meet project deadlines.</li> <li>Strong communication, leadership, and teamwork skills to effectively collaborate with multidisciplinary teams and stakeholders.</li> </ul> <h4>Why join DAR Engineering?</h4> <p>At DAR Engineering, we believe that great projects are delivered by exceptional people. That's why we are committed to creating an environment where talent thrives, ideas are valued, and careers grow.</p> <p><strong>Competitive rewards and benefits</strong><br> Enjoy an attractive compensation package, comprehensive benefits, and recognition that reflects your expertise and contributions.</p> <p><strong>Continuous learning and career growth</strong><br> We invest in your future through professional development programs, hands-on project exposure, mentorship opportunities, and clear career progression pathways.</p> <p><strong>Collaborative and diverse workplace</strong><br> Work alongside highly skilled professionals from diverse backgrounds, cultures, and disciplines, united by a shared commitment to excellence and innovation.</p> <p><strong>Positive culture and inspiring environment</strong><br> Be part of a dynamic workplace where teamwork, respect, and positive energy drive success, and where every employee contributes to shaping our future.</p> <h4>About DAR Engineering</h4> <p>DAR Engineering is a premier multidisciplinary consultancy delivering world-class solutions in architecture, engineering, design, project management, construction management, and planning services. With a strong presence across diverse sectors, we partner with governments, international organizations, and leading private-sector clients to transform ambitious visions into successful realities.</p> <p>Driven by innovation, technical excellence, and a commitment to sustainable development, our teams combine global expertise with local insight to create impactful projects that shape communities and improve lives.</p> <h4>Equal opportunity commitment</h4> <p>DAR Engineering is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees are respected, valued, and empowered to succeed. Employment decisions are based on qualifications, merits, and business needs.</p> <p>We appreciate your interest in joining DAR Engineering. While only shortlisted candidates will be contacted, we encourage you to stay connected and explore future opportunities with us as we continue building a better future together.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><p><b><u>Job Purpose</u></b></p><br><br><p>The Jobholder is responsible for overall management of the MEA supplier base of specific categories. He/she will be ensuring excellent execution of the Global / Regional Category strategy and lead the COGs programs regionally.&nbsp;The job holder will handle the day-to-day management of his/her materials supply base including supplier performance.&nbsp; He/she is responsible for ensuring that materials for the factories are delivered as per the established KPIs by the relevant internal stakeholders.</p><br><br><p><b><u>Key Responsibilities</u></b></p><br><br><p><b>Maximize value for money</b></p><br><p>o&nbsp;&nbsp; Gain alignment on the category strategy with regional stakeholders and drive actions to implement strategy and deliver against cost saving activities.</p><br><p>o&nbsp;&nbsp; Lead the development and execution of Cost of Goods Sold (COGS) initiatives and specification changes in coordination with the relevant stakeholders.</p><br><p>o&nbsp;&nbsp; Own Resilience program in MEA in collaboration with SQA &amp; R&amp;D driving dual sourcing target, Non- bespoke target, as well as RMS VL in MEA under RMS deliverables.</p><br><p>o&nbsp;&nbsp; Participate in building the annual operating plan for the region and Ensure that the global/regional sourcing manager operating plan input is executed within the region.</p><br><p>o&nbsp;&nbsp; Ensure contractual allocation made by the sourcing manager.</p><br><p>o&nbsp;&nbsp; Negotiate and challenge supplier's quality, price (where appropriate, non-regional/global category materials), service, lead times, minimum order quantities &amp; payment terms in order to get the best value for every dollar spent.</p><br><p>o&nbsp;&nbsp; Provide categories regional management for PPV.</p><br><p>o&nbsp;&nbsp; Provide the necessary support to MEA sites planning and logistics in ensuring supply continuity.</p><br><p>o&nbsp;&nbsp; Provide regional expertise and market intelligence for the Regional category teams.</p><br><p>o&nbsp;&nbsp; Provide Commercial leadership for new supplier introductions and approvals.</p><br><p>o&nbsp;&nbsp; Manage and provide input to the Strategic Sourcing on overall primes’ suppliers’ performance (quality and service).</p><br><p>o&nbsp;&nbsp; Provide the Commercial support to the activity management work streams.</p><br><p>o&nbsp;&nbsp; Provide Commercial leadership to help resolve supplier issues and non-conformance when site logistics are unable to.</p><br><p>o&nbsp;&nbsp; Accountable for new supplier and specification introduction/changes including supplier screening, selection and follow up on validation with Supplier Quality Assurance (SQA) and R&amp;D</p><br><p><b>Optimize and protect the supply chain</b></p><br><p>o&nbsp;&nbsp; Contribute to World-class management of Working Capital through Day Raws and Packs Outstanding (DRPO) initiatives (e.g. stock reductions)</p><br><p>o&nbsp;&nbsp; Provide local/regional management of Purchase Price Variance (PPV) and buying performance metrics</p><br><p>o&nbsp;&nbsp; Manage the contracting process including request for quotation (RFQs) &amp; tenders (where appropriate, non-regional/global category materials) and contract creation &amp; PO issuance (samples) in line with the Mars policies and procedures.</p><br><p>o&nbsp;&nbsp; Manage Mars Intellectual Property with the support of the regional IP Commercial representatives, using the appropriate Confidentiality agreements and supply contracts in order to ensure Mars is protected. Ensure timely renewal of such agreements</p><br><p><b>Ensure responsible and continuous supply</b></p><br><p>o&nbsp;&nbsp; Provide necessary support to sites planning and logistics in ensuring supply continuity, managing stocks and pipelines.</p><br><p>o&nbsp;&nbsp; Ensure zero run-outs due to materials availability</p><br><p>o&nbsp;&nbsp; Accountable to ensure that supplier performance reviews are conducted bi-annually in coordination with SQA.</p><br><p>o&nbsp;&nbsp; Support SQA in developing supplier performance scorecards and provide commercial leadership for the proactive measurement of supplier performance (Supplier compliance scorecards)</p><br><p>o&nbsp;&nbsp; Provide input to the sourcing manager on overall supplier performance.</p><br><p>o&nbsp;&nbsp; Ensures that Continuous Improvement plans are in place and followed through with major suppliers.</p><br><p>o&nbsp;&nbsp; Manage &amp; develop day to day relationship with suppliers and Provide commercial leadership to resolve disputes, supplier issues and non-conformance when site logistics and planning /SQA are unable to during the contractual period.</p><br><p>o&nbsp;&nbsp; Support SQA/Site Logistics and planning to ensure raw suppliers commit to resolving all reported non-conformances (quality or service)</p><br><p>o&nbsp;&nbsp; Provide information on volume forecast to global sourcing managers</p><br><p>o&nbsp;&nbsp; Monitor commodity trends periodically and provide local expertise and market intelligence for the Global category teams in order to anticipate future risks/opportunities</p><br><p>o&nbsp;&nbsp; Lead new supplier and specification introduction/changes including supplier screening, selection and follow up on validation with SQA and R&amp;D</p><br><p>o&nbsp;&nbsp; Responsible, in alignment with SQA, to ensure that specifications are industry appropriate and can be efficiently delivered by potential suppliers</p><br><p>o&nbsp;&nbsp; provide support to sustainability initiatives (local/regional/global) to ensure compliance to targets in relation to raw materials</p><br><p>o&nbsp;&nbsp; Interact with R&amp;D and ATG as needed in order to support the introduction of new raw materials &amp;packaging materials</p><br><p>o&nbsp;&nbsp; Work closely with internal stakeholders &amp; SQA in order to minimize the risks on the factory by developing backups for all raw materials</p><br><p>o&nbsp;&nbsp; Work closely with SQA in order to drive the local supplier development programs</p><br><p>o&nbsp;&nbsp; Work closely with internal stakeholders &amp; suppliers to ensure the right specifications are purchased</p><br><p>o&nbsp;&nbsp; Ensure successful execution MEA packaging strategies for Paper, Flexibles and Rigids to ensure we have a long-term supply base.</p><br><p>o&nbsp;&nbsp; Implement Simply Brilliant initiatives for MEA to pilot all initiatives with the global lead.</p><br><p><b>Leverage External Capabilities</b></p><br><p>o&nbsp;&nbsp; Provide local expertise and market intelligence for the global category teams</p><br><p>o&nbsp;&nbsp; Provide Commercial leadership for new supplier introductions and approvals</p><br><p>o&nbsp;&nbsp; Support other functions in organizing supplier days</p><br><p>o&nbsp;&nbsp; Attend external forums and maintain market knowledge on new trends</p><br><br><p><b><u>Job Specifications/Qualifications</u></b></p><br><br><p>-&nbsp;Bachelor Degree</p><br><p>-&nbsp;3-5 years of procurement experience preferably in the Fast Moving Consumer Goods (FMCG) field</p><br><p>-&nbsp;Fluent in English</p><br> </div>