Medical Representative Jobs in Egypt

Company Description E3mel Business Academy is a leading Arabic training provider offering practical business and management programs for individuals and companies. The Academy collaborates with top Arab trainers to deliver applied learning experiences supported by accredited certificates. Its courses focus on developing real-world skills that help learners advance their careers and improve organizational performance. E3mel Business Academy operates with a recognized Tax Identification Number (468-688-672), reflecting its commitment to professional standards and reliable educational services.<br>Role Description The Tele Sales Representative for Education Courses – KSA Market is a full-time, on-site role based in Qesm El Maadi. The person in this role will contact potential and existing learners in the KSA market by phone, introduce academy programs, explain course benefits, and respond to questions to guide them toward suitable training options. Daily tasks include managing outbound and inbound calls, following up on leads, maintaining accurate records in the CRM system, and meeting or exceeding enrollment and sales targets. The representative will collaborate with the marketing and operations teams to align messaging, share feedback from learners, and support ongoing promotions and campaigns. The role also involves handling objections professionally, ensuring a positive customer experience, and adhering to company policies and ethical sales practices.<br>Qualifications<br> Strong tele sales and customer service skills, with the ability to build rapport and handle high call volumes in a professional manner. Experience in selling education or training services, preferably to the KSA market, with a track record of meeting sales or enrollment targets. Excellent communication skills in Arabic; good English proficiency is an advantage. Solid organizational and time-management abilities, including accurate data entry and use of CRM or similar sales tools. Understanding of basic sales techniques, negotiation, and objection handling, with a focus on ethical and consultative selling. Knowledge of business and management training topics is a plus, along with the ability to explain course content clearly to prospective learners. Comfort working on-site in Qesm El Maadi and collaborating with cross-functional teams in a fast-paced environment. Relevant diploma or bachelor’s degree in business, marketing, communications, or a related field is preferred.

About the Role<br> <br>We are looking for an experienced, results-driven Sales Representative to join our team. This is a <br>fully remote position for a self-motivated professional who can build relationships, manage a <br>pipeline independently, and consistently close deals.<br> <br>Key Responsibilities<br> <br>● Identify, prospect, and qualify new business opportunities. <br>● Manage the full sales cycle from first contact to closing. <br>● Build and maintain strong, long-term client relationships. <br>● Meet and exceed monthly and quarterly sales targets. <br>● Deliver product and service presentations and proposals to prospects. <br>● Maintain accurate records and pipeline updates in the CRM. <br>● Collaborate with internal teams to ensure client satisfaction. <br>● Stay informed on market trends and competitor activity.<br> <br>Requirements<br> <br>● Minimum 5 years of proven experience in sales. <br>● Fluent English, both written and spoken, is essential. <br>● Strong track record of meeting or exceeding sales targets. <br>● Excellent communication, negotiation, and closing skills. <br>● Self-disciplined and able to work independently in a remote setting. <br>● Comfortable using CRM tools and virtual communication platforms. <br>● Reliable internet connection and a suitable home work environment.<br> <br>Preferred (Nice to Have)<br> <br>● Experience selling in a remote or B2B environment. <br>● Familiarity with CRM software such as Hub Spot or Salesforce. <br>● Additional language skills.<br> <br>What We Offer<br> <br>● Fully remote work with flexible hours. <br>● Competitive base salary plus commission.<br>● Opportunities for growth and advancement. <br>● Supportive, collaborative team culture.

<p><strong>Full job description</strong></p><h3>No Experience? No Problem!</h3><p>We welcome <strong>fresh graduates</strong> and <strong>gap year students</strong>. Our trainers and senior team members will guide you every step of the way—all you need is a willingness to learn and grow.</p><h3>Company Description</h3><p>Tabby is a leading financial technology company that helps millions of people across the Middle East stay in control of their spending and make the most of their money. More than <strong>40,000</strong> global brands and businesses—including <strong>Amazon, SHEIN, Adidas, and IKEA</strong>—use Tabby's technology to accelerate growth and build customer loyalty through flexible payment solutions available online and in-store.</p><p>Headquartered in <strong>Riyadh</strong>, Tabby serves customers across <strong>Saudi Arabia, the UAE, and Kuwait</strong>.</p><h3>Role Description</h3><p>This is a <strong>full-time, on-site</strong> role for a <strong>Customer Service Representative</strong> based in <strong>Cairo, Egypt</strong>.</p><h3>Key Responsibilities</h3><ul><li>Handle customer inquiries through various communication channels.</li><li>Resolve customer complaints professionally and efficiently.</li><li>Ensure a high level of customer satisfaction.</li><li>Deliver an exceptional customer experience.</li><li>Respond to customer phone calls and emails.</li><li>Manage customer accounts and related requests.</li><li>Collaborate with internal departments to address customer needs.</li></ul><h3>Qualifications</h3><ul><li>Excellent communication and interpersonal skills.</li><li>Ability to handle challenging situations with professionalism and patience.</li><li>Proficiency in both written and spoken <strong>English</strong> and <strong>Arabic</strong>.</li><li>Graduates only.</li><li>Military service certificate required for male applicants.</li><li>Must be a resident of <strong>Cairo</strong> or <strong>Giza</strong>.</li></ul><h3>Salary</h3><ul><li><strong>Up to E£42,600 per month.</strong></li></ul><h3>Education</h3><ul><li>Bachelor's degree (Required).</li></ul><h3>Language</h3><ul><li>English (Required).</li></ul><h3>Location</h3><ul><li>Cairo, Egypt (Required).</li></ul>

Job Summary:The Owner Representative serves as the key liaison between the hotel ownership group and the hotel management team. Their primary responsibility is to oversee the operations, financial performance, and overall success of the hotels owned by the company. They work closely with the Director of Operations, hotel General Managers, and other stakeholders to ensure that the hotels meet the expectations and standards set by the owning company.<br>Responsibilities:Serve as the primary point of contact for the owning company regarding the hotels under their purview. Monitor and evaluate the performance of the hotels, including financial reports, operational metrics, and guest satisfaction scores. Collaborate with the Director of Operations and hotel General Managers to develop and implement strategies to maximize revenue, profitability, and guest satisfaction. Conduct regular site visits to assess hotel conditions, ensure compliance with brand standards, and identify areas for improvement. Review and approve annual budgets, capital expenditure plans, and major contracts for the hotels. Analyze market trends and the competitive landscape to identify opportunities for growth and improvement. Provide guidance and support to the hotel management team on operational issues, staffing, and training needs. Coordinate with the owning company&#39;s finance department to ensure accurate and timely financial reporting. Facilitate regular meetings with hotel General Managers to review performance, address concerns, and provide guidance. Act as a representative of the owning company in negotiations with vendors, suppliers, and other stakeholders. Ensure compliance with legal, regulatory, and licensing requirements for the hotels. Stay informed about industry trends, developments, and best practices to enhance hotel performance and profitability. Maintain strong relationships with the owning company&#39;s executives, investors, and key stakeholders. Collaborate with the marketing and sales teams to develop and implement effective marketing strategies and promotional activities for the hotels. Handle escalated guest complaints and resolve issues in a timely and satisfactory manner. Stay updated on changes in the hospitality industry, including emerging technologies, customer preferences, and market dynamics. Travel to various hotel locations as required to fulfill job responsibilities.<br>Job Requirements Bachelor's degree in Hospitality Management, Business Administration, or a related field. Equivalent work experience may be accepted. Minimum of 10 years of experience in hotel management, operations, or ownership representation. Familiarity with hotel management systems and other relevant software applications. Knowledge of local regulations and compliance requirements in the hospitality industry.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce.<br> Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.<br> Job Summary We are seeking a high-energy, bilingual Business Development Representative to join a fast-growing team.<br> In this role, you will be the engine of the sales pipeline, engaging with prospective clients and driving meaningful conversations in the German market.<br> This is a high-impact position designed for a hunter who thrives in a fast-paced environment and possesses the closing skills necessary to turn cold leads into qualified opportunities.<br> Key Responsibilities Conduct high volumes of outbound cold calls daily to identify and qualify new business opportunities.<br> Manage the full early-stage sales cycle, from initial prospecting to closing discovery meetings.<br> Communicate fluently in both German and English to build rapport with diverse stakeholders.<br> Navigate gatekeepers and reach key decision-makers within target accounts.<br> Maintain rigorous CRM hygiene to track lead progress and sales activity.<br> Collaborate with the wider sales team to refine outreach strategies and hit monthly targets.<br> Competitive base salary Fully remote work environment Career growth opportunities within a scaling global agency Long-term stability in a high-demand industry Supportive, collaborative team culture Native or professional fluency in German (written and verbal).<br> Professional working proficiency in English.<br> Proven experience in a high-volume outbound sales environment.<br> Strong closing skills and the ability to handle objections confidently.<br> Resilient mindset with a track record of meeting or exceeding KPIs.<br> Excellent communication and active listening skills.<br> Nice-to-Haves Previous experience selling Tech or SaaS solutions.<br> Familiarity with modern sales engagement tools and CRM software.<br> A proactive approach to career development and sales training.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a confident and motivated Sales Development Representative (SDR) to join a growing international sales team.<br> The role is focused on outbound prospecting, engaging potential customers, qualifying opportunities, and booking meetings for the sales team.<br> Key Responsibilities Make outbound calls to prospective customers.<br> Reach prospects through email, LinkedIn, and other outreach channels.<br> Research target companies and identify relevant decision-makers.<br> Qualify leads based on business needs, interest, and fit.<br> Book qualified meetings for Account Executives or Sales Managers.<br> Follow up consistently with prospects and maintain an active pipeline.<br> Update CRM records accurately with calls, notes, follow-ups, and outcomes.<br> Meet weekly and monthly activity and meeting-booking targets.<br> Handle objections professionally and communicate the company’s value clearly.<br> Work closely with the sales team to improve messaging and outreach strategies.<br> Strong spoken and written English.<br> Excellent telephone communication skills.<br> Comfortable with high-volume outbound calling.<br> Confidence speaking with international prospects and decision-makers.<br> Strong communication, listening, and interpersonal skills.<br> Resilient, coachable, and comfortable working toward targets.<br> Good research and organizational skills.<br> Previous SDR, BDR, telesales, call center, or business development experience is preferred but not mandatory.<br> Experience using CRM systems, LinkedIn, or sales prospecting tools is a plus.<br> Ideal Candidate We are particularly interested in candidates who have strong English, confidence on the phone, resilience, commercial awareness, and the ability to learn quickly.<br> Candidates with strong potential may be considered even without previous SDR experience.<br></span> </div>

We’re hiring <br>Role Description The Indoor Sales Representative is a full-time, on-site role based in Giza. The person in this role will handle incoming customer inquiries, present product and service information, and support customers through the sales process from initial contact to closing. Daily tasks include responding to phone calls and messages, preparing and sending quotations, updating sales records in internal systems, and following up with prospects to convert leads into sales. The role also involves coordinating with other internal teams, maintaining a high standard of customer service, and meeting assigned sales targets and key performance indicators.<br>Qualifications Demonstrated sales and negotiation skills, with the ability to convert leads into confirmed orders. Strong customer service and communication skills, including clear and professional interaction by phone, email, and in person. Basic proficiency with office software and CRM or sales tracking tools, and the ability to maintain accurate records. Solid organizational and time-management skills, with the ability to handle multiple inquiries and follow-ups efficiently. Previous experience in indoor or telesales roles, preferably in a comparable industry or retail/wholesale environment. Ability to work on-site in Giza on a full-time schedule and collaborate effectively with colleagues and management. High school diploma or equivalent required; a bachelor’s degree in business, marketing, or a related field is an advantage. Comfort with working toward targets and performance metrics, and openness to training and ongoing skill development.

عن 22Serviceشركة 22Service FZ-LLC شركة تقنية مقرها دبي (مدينة ميدان الحرة)، تبني مجموعة من منتجات الاتصال والسفر الرقمية تحت العلامة التجارية "22". منتجنا الأساسي 22SIM منصة e SIM للمسافرين، تخدم بشكل رئيسي مستخدمي دول الخليجالدعم لدينا ليس وظيفة هامشية — بل هو نقطة التماس الأساسية مع المسافر في اللحظة التي يحتاج فيها الاتصال أكثر من أي وقت، ونبحث عمّن يتعامل معه بهذه الجدية.عن الوظيفةنبحث عن ممثل دعم عملاء محترف ومتمحور حول الخدمة، يجيد العربية والإنجليزية، ويمتلك خلفية تقنية حقيقية تمكّنه من تشخيص المشكلات لا مجرد نقلها.المهام الرئيسيةالرد على استفسارات العملاء عبر البريد الإلكتروني والدردشة المباشرة والهاتف ووسائل التواصل الاجتماعيتقديم معلومات واضحة ودقيقة حول المنتجات باللغتين العربية والإنجليزيةتشخيص المشكلات التقنية الشائعة وحلها من الخط الأول قبل التصعيدمتابعة الحالات المفتوحة حتى الحل الكامل وتوثيق التفاعلات بدقةتصعيد الحالات المعقدة مع وصف دقيق وخطوات إعادة إنتاج المشكلةرصد المشكلات المتكررة والمساهمة في تحسين الخدمة وقاعدة المعرفةالمتطلباتخبرة لا تقل عن سنتين في دعم العملاء أو الدعم التقنيإجادة تامة للعربية والإنجليزية كتابةً وتحدثاً (شرط أساسي)خلفية تقنية عملية: المنتجات والتطبيقات الرقمية، إعدادات i OS وAndroid، أساسيات الشبكات والاتصالفهم عملي لتقنية e SIM: تفعيل رموز QR، ملفات التعريف، إعدادات APN، توافق الأجهزةالإلمام بمفاهيم التجوال الدولي وتبديل الشبكاتالقدرة على استخدام لوحات التحكم الداخلية وقراءة سجلات الأخطاءخبرة في أنظمة CRM ومنصات الدعم (Zendesk، Intercom، Freshdesk، Hub Spot أو ما يماثلها)الإلمام بأساسيات الـ APIs والـ webhooks ميزة إضافيةأسلوب مهني وصبور يضع العميل في صميم الاهتمام، وقدرة قوية على إدارة المواقف الصعبةيشترط التفرغ الكامللماذا تنضم إليناأثر مباشر وواضح — ملاحظاتك تصل إلى فريق المنتج والتطوير مباشرةمنتجات حقيقية بحجم استخدام كبير وعملاء في عشرات الدولحوافز شهرية و حوافز على الانجازات بيئة عمل ملائمة و متعددة الثقافات <br><br>About 22Service22Service FZ-LLC is a Dubai-based technology company (Meydan Free Zone) building a suite of digital connectivity and travel products under the "22" brand. Support isn't a side function here — it's the primary point of contact with a traveler at the moment connectivity matters most. We're looking for someone who treats it that way. The Role We're looking for a professional, service-oriented Customer Support Representative who is fluent in both Arabic and English and brings a real technical background — someone who can diagnose issues, not just pass them along. Key Responsibilities Respond to customer inquiries across email, live chat, phone, and social media Provide clear, accurate product information in both Arabic and English Diagnose and resolve common technical issues at first-line level before escalating Follow open cases through to full resolution and document interactions accurately Escalate complex cases with precise descriptions and reproduction steps Identify recurring issues and contribute to service and knowledge-base improvements Requirements Minimum 2 years in customer support or technical support Full written and spoken fluency in Arabic and English (required) Hands-on technical background: digital products and apps, i OS and Android settings, networking and connectivity fundamentals Practical understanding of e SIM technology: QR activation, profiles, APN settings, device compatibility Familiarity with international roaming and network switching Comfortable in internal admin dashboards and reading error logs Experience with CRM/support platforms (Zendesk, Intercom, Freshdesk, Hub Spot or similar) API and webhook basics are a plus Professional, patient, customer-first approach with strong de-escalation skills Full-time availability required Why Join UsDirect, visible impact — your findings go straight to product and engineering Real products at real scale, with customers across dozens of countries A bilingual environment spanning Kuwait and Dubai, with room to take ownership and grow

<h2>Full Job Description</h2><h2>Appointment Setter / Sales Representative – Canadian Moving &amp; Storage Company</h2><p>We are a growing moving and storage company based in Canada looking for a highly motivated <strong>Appointment Setter / Sales Representative</strong> to join our team remotely.</p><p>This is a <strong>base salary + commission</strong> sales position. We are looking for people who are motivated by earning potential, performance, and growth — not someone looking for a standard clock-in, clock-out position.</p><h2>What You'll Be Doing</h2><ul><li>Calling and speaking with potential customers.</li><li>Responding quickly to inbound leads.</li><li>Qualifying customers and understanding their moving and storage needs.</li><li>Booking qualified appointments for our sales team.</li><li>Consistently following up with leads.</li><li>Updating customer information and notes in our CRM.</li><li>Working toward daily, weekly, and monthly targets.</li></ul><h2>Schedule &amp; Work Expectations</h2><p>Please read this carefully before applying.</p><p>The Canadian moving industry gets extremely busy during the spring and summer. During peak season, we need people who are willing to step up, work hard, and help the team handle the increased volume.</p><p>You must be comfortable with:</p><ul><li>Consistently working 8–12 hour days.</li><li>Working 5–6 days per week.</li><li>Working weekends.</li><li>Working Canadian business hours from Egypt.</li><li>Maintaining a flexible schedule during busy periods.</li><li>Putting in additional time when sales volume is high.</li><li>Being a team player and helping wherever needed during peak season.</li></ul><p>This is a fast-paced sales environment. We're looking for someone who is hungry, competitive, dependable, and motivated to make money.</p><h2>Compensation</h2><p><strong>Base Salary + Commission</strong></p><p>Your earning potential is directly connected to your performance. If you're motivated to sell, put in the hours, and produce results, there is significant opportunity to increase your income through commission.</p><h2>What We're Looking For</h2><ul><li>Excellent spoken and written English.</li><li>Confident and professional on the phone.</li><li>Strong communication and persuasion skills.</li><li>Sales, appointment-setting, or call-centre experience preferred.</li><li>Strong work ethic and reliability.</li><li>Comfortable working in a fast-paced environment.</li><li>Reliable computer, headset, and high-speed internet.</li><li>Ability to work Canadian hours, weekends, and extended hours when required.</li></ul><h2>Job Details</h2><ul><li><strong>Location:</strong> Egypt – Remote / Work From Home</li><li><strong>Company:</strong> Canadian Moving &amp; Storage Company</li><li><strong>Position:</strong> Full-Time</li><li><strong>Compensation:</strong> Base Salary + Commission</li><li><strong>Pay:</strong> E£71,000.00 - E£107,000.00 per month</li><li><strong>Work Location:</strong> Remote</li></ul><h2>IMPORTANT – How to Apply</h2><p>To be considered for this position, you must submit a <strong>short introduction video</strong>.</p><p>In your video, please tell us:</p><ul><li>A little bit about yourself.</li><li>Your previous work and sales experience.</li><li>Your experience with appointment setting, phone sales, or customer service.</li><li>Why you believe you would be a good fit for this position.</li><li>Why we should hire you.</li></ul><p>Your video does not need to be professionally produced. We want to see how you communicate, your English-speaking ability, your confidence, and your personality.</p><p>If you're confident in your abilities, motivated by commission, and ready to put in the work required to succeed in sales, we want to hear from you.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Launch Your Career in B2B Technology Sales Ready to kickstart your career in one of the fastest-growing industries?<br> Join Pipeline Gurus' Graduate Academy , where you'll receive hands-on training, mentorship, and real-world experience while working with international technology companies.<br> As a Graduate Sales Development Representative (SDR) , you'll learn how to identify opportunities, engage decision-makers, and book meetings that drive business growth.<br> No prior sales experience is required—we'll provide the coaching and support you need to succeed.<br> What You'll Do Prospect and engage potential clients through calls, emails, and LinkedIn.<br> Research companies, decision-makers, and target markets.<br> Qualify leads and schedule discovery meetings for senior sales executives.<br> Maintain accurate CRM records using HubSpot.<br> Collaborate with experienced sales professionals and continuously develop your skills.<br> Why Join Pipeline Gurus?<br> Structured Graduate Academy with world-class training.<br> Clear career progression into B2B technology sales.<br> Performance-based incentives and growth opportunities.<br> Hybrid work environment.<br> Exposure to international clients and global markets.<br> Mentorship from experienced sales leaders.<br> Start your career with Pipeline Gurus and build the skills to succeed in international B2B technology sales.<br> Recent graduate or early-career professional (0–2 years).<br> Strong written and spoken English.<br> Confident communicator with a positive attitude.<br> Coachable, curious, and eager to learn.<br> Organized with strong time management skills.<br> Interest in sales, technology, and business.<br></span> </div>

Company Description<br>Cairo929 is a B2B sales development company that helps businesses generate qualified leads and build predictable sales pipelines through targeted outbound outreach. By combining dedicated SDR teams, data-driven prospecting, and personalized engagement, Cairo929 enables clients to connect with the right decision-makers and accelerate revenue growth. We are not a software platform or an AI tool. We are people with over a decade of experience penetrating global markets with a variety of products and navigating different cultures to open doors, build relationships, and create real sales opportunities.<br>Role Description The Senior Business Development Representative is a full-time, Remote role based. As a Senior Business Development Representative at Cairo929, you will help Cairo929 clients expand into new markets by identifying qualified prospects, engaging decision-makers, and creating sales opportunities through strategic outbound outreach. You will manage prospecting campaigns across email, Linked In, and phone, qualify leads, book meetings, and collaborate closely with clients to optimize outreach strategies. Leveraging your sales expertise and cultural awareness, you will represent our clients professionally and contribute to building predictable, high-quality sales pipelines. We understand that no candidate will meet 100% of all requirements. If you believe you have the skills, experience, and motivation to succeed in this role, we encourage you to apply even if you do not fully match every qualification. Qualifications3+ years of experience in B2B outbound sales, business development, or lead generation. Proven track record of booking qualified meetings and generating sales opportunities. Familiarity with Saa S solutions and the technical solutions. Excellent written and verbal communication skills in Arabic and English (Any additional european language is a BIG PLUS) Experience with cold email, cold calling, and Linked In outreach. Strong prospecting and research skills. Ability to understand different industries and adapt messaging accordingly. Strong organizational and time management skills. Self-motivated, results-driven, and comfortable working with KPIs. Experience selling to international markets and navigating different business cultures is a strong advantage. Benefits Competitive salary with performance-based incentives. Career growth and leadership opportunities. Work with international clients across diverse industries. Continuous professional development. Collaborative and supportive team environment. Exposure to global sales strategies and market expansion projects. Flexible work environment (Fully Remote from anywhere). Paid time off and public holidays. Performance recognition and rewards.<br>Cairo929 is committed to maintaining a professional, ethical, and compliant work environment. We operate in accordance with applicable laws, regulations, and industry standards while ensuring fair practices, data protection, confidentiality, and respect for all employees, clients, and partners. We are dedicated to transparency, integrity, and continuous improvement in all aspects of our operations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Sr. Representative, Real Time Management<br><p>Job Description</p><br><br>An advanced user of Excel.<br>The Real Time Rep will assist in publishing daily, weekly, and monthly reports on center performance, shrinkage and other metrics pertinent in understanding capacity needs and possible gaps in coverage.<br>This role will manage our people in day to ensure that we are driving productivity and line adherence in order to ensure maximum revenue generated and line adherence achieve against the client demand<br>Analyze work volume variances to the forecast and adjust staffing levels accordingly.<br>Plan and schedule coaching sessions, meetings, training and any special events based on business requirements.<br>Monitors call routing and call flow real time.<br>Analyze real time impacts related to staffing.<br>Assess and approve all real-time offline activities such as training, meetings, coaching, etc.<br>Identifies course of action or makes recommendations relating to staffing deviations, extended hours, overtime, schedule adjustments, and skill changes and leveraging.<br>Monitors intra-day call and work volume as compared to forecast.<br>Monitors real time activities related to staffing and ensure all non-scheduled activities are tracked and trended on a continuous basis.<br>Monitors and reporting of adherence to schedules / compliance, staffing amendments, shrinkage numbers, over/under updates, and escalates to Operational Managers for investigation<p>Essential Functions/Core Responsibilities</p><br><br><p>• Distributes accurate and timely agent schedules using WFM now / Nice IEX</p><br><br><p>• Inputs intraday corrections and exceptions into systems for agent time off and absences</p><br><br><p>• Monitors inbound volume for unusual activity to ensure staffing needs are met</p><br><br><p>• Recognize abnormal scheduling issues and escalate as necessary</p><br><br><p>• Initiates and coordinates trouble tickets and escalate issues as required</p><br><br><p>• Prepares standard and ad hoc reports for agent availability effectiveness</p><br><br><p>• Monitors and resolves agent availability concerns via face-to-face communications, phones, and messaging applications with agent(s) and command canter</p><br><br><br><p>Location:</p><br><br>EGY Cairo - Plot no. 53, North Teseen st building 202<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

About the Role The Outside Sales Representative is responsible for developing and maintaining strong relationships with retail customers and restaurants to drive sales growth and achieve business targets. The role involves identifying new business opportunities, promoting the company's food and meat products, negotiating sales agreements, and ensuring excellent customer satisfaction while expanding market presence.<br>Key Responsibilities Develop and maintain relationships with retail stores, supermarkets, restaurants, cafés, and food service customers. Identify and acquire new customers to expand the company's customer base. Promote and sell the company's food and meat products to achieve sales targets. Conduct regular customer visits and ensure proper product availability and merchandising. Negotiate pricing, contracts, and promotional activities with customers. Monitor market trends, competitor activities, and customer needs. Coordinate with internal departments to ensure timely order processing and product delivery. Follow up on customer payments and resolve any sales-related issues. Prepare sales reports, forecasts, and market feedback for management. Ensure high levels of customer satisfaction and long-term business relationships.<br>Qualifications Bachelor's degree in Business Administration, Commerce, Marketing, or a related field.2–5 years of experience in outside sales, preferably within the food, meat, FMCG, or food service industry. Experience dealing with retail chains, supermarkets, restaurants, and HORECA customers is highly preferred. Strong negotiation, communication, and relationship-building skills. Good knowledge of sales techniques and customer relationship management. Ability to work independently and achieve sales targets. Valid driving license and willingness to travel frequently. Proficiency in Microsoft Office applications. Good command of English is an advantage.

Company Description Raya CX provides next-generation business process outsourcing and customer experience management services for clients across diverse industries. Since 2001, Raya CX has been a trusted partner for customer service, technical support, and global service operations for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. The company operates from highly competitive and skilled labor markets, offering integrated outsourcing solutions that enhance service quality and efficiency. Raya CX relies on advanced technology, strong operational strategies, and a culture of continuous improvement and innovation to deliver consistent value to its clients. Candidates joining Raya CX can expect a professional environment focused on excellence in customer experience.<br>Role Description This is a full-time, on-site Customer Service Representative – English (Fluent) role based in Qesm El Maadi. The role involves handling inbound and outbound customer interactions via phone, email, chat, or other channels, ensuring timely and accurate responses in English. The Representative will listen to customer inquiries, provide information, resolve issues, and escalate complex cases when necessary, while maintaining a positive and professional tone. Daily responsibilities include documenting interactions, updating customer records, following established procedures, and meeting performance targets related to quality, productivity, and customer satisfaction. The role also requires collaboration with team members and supervisors to share feedback, improve processes, and support a consistent, high-quality customer experience.<br>Qualifications<br> Demonstrated skills in Customer Service and Customer Support, with the ability to handle diverse inquiries and issues effectively. Experience contributing to Customer Satisfaction and Customer Experience, focusing on empathetic communication and problem resolution. Previous work in Customer Service Representative roles or similar customer-facing positions is preferred. Fluent spoken and written English, with clear communication and active listening abilities. Strong interpersonal skills, patience, and resilience when dealing with challenging situations. Ability to work on-site in Qesm El Maadi, adhere to shift schedules, and perform in a fast-paced environment. Basic computer literacy and comfort using CRM systems, ticketing tools, and communication platforms. High school diploma or equivalent required; post-secondary education in business, communications, or related fields is an advantage.

Our Kids is a leading Egyptian retail chain specializing in baby and kids' products, with thousands of products across clothing, toys, essentials, and more. We're looking for a Customer Experience Representative to join our CX team. This isn't a role where you'll simply answer customer questions and move on. We're looking for someone who can understand customers, build relationships, solve problems, and proactively identify opportunities to improve their experience and retain their business.<br>What you'll be doing• Handle customer inquiries and complaints through calls, chats, social media, and other CX channels.• Provide accurate, friendly, and personalized support throughout the customer journey.• Understand customer needs and behavior and use that understanding to guide conversations.• Identify opportunities for upselling, cross-selling, and customer retention without making the interaction feel forced or transactional.• Take part in customer retention campaigns and other CX initiatives.• Follow up with customers when needed and take ownership of issues until they are properly handled.• Work closely with other teams to resolve customer and order-related issues.• Learn and adapt quickly to new products, processes, campaigns, and responsibilities.<br>What we're looking for• Previous experience in customer service, customer experience, sales, or a similar role.• Excellent communication skills in Arabic and English, both written and spoken.• A naturally friendly and confident communication style.• Strong understanding of customer needs and behavior.• Commercial awareness and the ability to recognize opportunities to recommend relevant products or services.• A proactive mindset — you don't wait for the customer to tell you exactly what to do.• Strong problem-solving and conflict-resolution skills.• Fast learner who is comfortable taking on different responsibilities and learning new processes.• Good attention to detail and organizational skills.• Ability to work independently while also being a strong team player.• Experience with sales, upselling, retention, or customer engagement is a strong plus.<br>Who would be a great fit? Someone who can have a conversation with a customer and think:<br>"How can I solve their problem, make their experience better, and potentially create more value for them?"<br>If you're someone who enjoys understanding people, learning quickly, taking initiative, and going beyond simply answering questions, we'd love to hear from you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is seeking a dedicated Customer Service Representative to serve as the first-touch support specialist for their clients’ WordPress and technical needs. The team is focused on delivering empathetic, efficient service while ensuring technical issues are properly diagnosed and escalated when necessary. This role is an opportunity to grow within a supportive environment that values development, technical curiosity, and client success.</p><br><p><strong>Location</strong></p><br><p>Fully remote | 9 AM – 5 PM CST</p><br><p><strong>Role Overview</strong></p><br><p>The WordPress Helpdesk Customer Service Representative will serve as the primary point of contact for client WordPress and technical support inquiries. This role focuses on providing Level 1 troubleshooting, maintaining clear and empathetic communication, and escalating more complex issues to technical specialists when appropriate.</p><br><p><strong>Key Responsibilities</strong></p><br>First-Touch Support<ul><li><p>Respond to customer support tickets within 24 hours via the FreeScout ticketing system.</p><br></li><li><p>Serve as the initial point of contact for WordPress and technical support inquiries.</p><br></li></ul>Technical Troubleshooting &amp; Diagnosis<ul><li><p>Navigate WordPress back-end environments to diagnose basic issues and provide Level 1 support solutions.</p><br></li><li><p>Identify and troubleshoot problems related to WordPress and Google platform tools (e.g., Google Search Console).</p><br></li><li><p>Apply structured problem-solving to assess issue scope and impact.</p><br></li></ul>Escalation &amp; Quality Assurance<ul><li><p>Recognize when issues exceed Level 1 scope and escalate appropriately to technical specialists via ActiveCollab.</p><br></li><li><p>Collaborate with management to ensure issues are properly resolved before closing tickets.</p><br></li><li><p>Provide follow-up on escalated tickets to ensure client satisfaction.</p><br></li></ul>Client Communication &amp; Relationship Management<ul><li><p>Maintain professional, empathetic communication with clients of varying technical proficiency levels.</p><br></li><li><p>Manage multiple tickets simultaneously while ensuring timely and accurate updates.</p><br></li></ul><p><strong>Qualifications</strong></p><br>Experience<ul><li><p>Level 1 IT or Service Desk support experience, or equivalent customer service background.</p><br></li><li><p>Previous helpdesk or customer support experience preferred.</p><br></li><li><p>Experience with WordPress website management preferred.</p><br></li><li><p>Exposure to ticketing systems or project management tools preferred.</p><br></li></ul>Skills<ul><li><p>Basic understanding of WordPress navigation and functionality, or strong ability to learn quickly.</p><br></li><li><p>Familiarity with Google platform tools (e.g., Google Search Console).</p><br></li><li><p>Strong written communication skills in English (written communication prioritized).</p><br></li><li><p>Problem-solving mindset with interest in developing Level 2 technical capabilities.</p><br></li><li><p>High empathy and patience when supporting clients with different technical skill levels.</p><br></li><li><p>Ability to work independently and manage multiple tickets simultaneously.</p><br></li><li><p>Proactive attitude, technical curiosity, and willingness to learn and grow.</p><br></li><li><p>Full-time availability (40 hours per week).</p><br></li></ul><p><strong>Opportunity</strong></p><br><p>This role offers the chance to strengthen technical support expertise while working in a flexible, fully remote environment. As a key first-touch support specialist, you will play a direct role in client satisfaction and service quality. The position provides hands-on experience with WordPress environments, ticketing systems, and escalation processes, within a supportive team that actively invests in your professional growth and development.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

Join our fast-growing company as a Senior German speaking Customer Support Representative Fluent German C1 and B2 English level.<br>It is a freelance, remote and full-time position.<br>Schedule:Working hours: 8am - 5pm CET, or 11am - 8pm CET<br>Five working days and Two days off; (Sunday is always off and second day off is shifting)<br>In our company you have great opportunity to get:<br>Experience in the international company working with people around the globe. The compensation is up to $1800/month Training will be provided by the company and the client.20 paid days of vacations, 10 paid days sick leaves per year. Management's attention, support and motivation.<br>Responsibilities:Provide customer support via calls, emails, chats Answer general and order-related questions Handle customer complaints and provide appropriate resolutions Escalate complex issues to the technical department Report to senior management on customers' feedback, complaints, quality etc. Perform other related CS tasks.<br>Tech Requirements:laptop with Windows 10 or 11, RAM 6GB, CPU i5, SSD 256GB, headset with microphone<br>We are a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.<br>We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.<br>We will be glad to welcome you to our team. Grow your career with us!

Job Type: Commission only + recurring Full time or part time Full time or part time Location: Remote (United States), Egyptian only Full time or part time<br>About the Company:We are a marketing technology company focused on helping restaurants grow their revenue through AI-powered solutions. Our platform enables restaurants to increase repeat customers, automate marketing campaigns, and drive consistent sales using SMS and data-driven strategies.<br>⸻<br>Role Overview:We are looking for a motivated and results-driven Sales Representative to help expand our customer base in the restaurant industry. This is a commission-only role with high earning potential, ideal for experienced sales professionals who are confident in closing deals and working independently.<br>⸻<br>Key Responsibilities:<br>* Prospect and reach out to restaurant owners (cold calls, email, social outreach)* Present and demo our marketing platform* Close new business and onboard clients* Build and manage your own sales pipeline* Meet or exceed sales targets<br>⸻<br>Compensation:<br>* Commission-based (high payouts per deal), up to $100 per restaurant register + recurring monthly commission for each active restaurant* Commission on target: 5 restaurants registered per week, up to $100* Performance-based incentives<br>⸻<br>Requirements:<br>* Proven experience in sales (Saa S, marketing services, or B2B preferred)* Strong communication and closing skills* Comfortable with cold outreach* Self-motivated and goal-oriented* Ability to work independently in a remote environment* English level: B1 minimum or higher* Strong spoken English with clear, professional communication on sales calls<br>⸻<br>What We Offer:<br>* Fully remote and flexible work environment* High-income potential with uncapped commissions* Simple, results-driven product that is easy to sell* Ongoing support, training, and sales materials<br>⸻<br>If that works for you, please send your resume to careers@bezalelsight.com<br>Regards Bezalel Sight Technologies LLC hiring team

Position: Customer Service & Moderator Location: Fifth Settlement Golden Square Company: Ordinary Products Employment Type: Internship/Fulltime<br>About Us:Ordinary Product is an Egyptian fashion company specializing in premium everyday apparel and essential wardrobe categories. The brand focuses on consistent quality, functional design, and scalable production, delivering products built for longevity and wide market relevance. With a disciplined approach to product development and retail execution, Ordinary Product operates across physical and digital channels, positioning itself as a growing player in the regional fashion and lifestyle market.<br>Responsibilities:- Communicate with customers via phone, email, and chat to answer questions about our products, pricing, and availability- Upsell products and services in a professional and honest manner- Work with internal departments to meet customer needs and resolve issues- Enter data accurately into various platforms- Manage conflict with objectivity and professionalism, and escalate issues as needed- Document all customer interactions and update customer accounts as needed- Oversee customer payments, apply appropriate discounts, issue refunds, and facilitate exchanges- Maintain a positive attitude and enthusiastic demeanor to contribute effectively to team efforts and provide customers with the highest level of service- Maintain a clean, organized workspace and remain focused during all shifts<br><br>Requirements- English level : B1+,B2- Excellent phone etiquette and verbal, written, and interpersonal skills- Ability to multitask, organize, and prioritize work- Cool-tempered and able to handle rejection- Outstanding negotiation skills with the ability to address complaints and resolve issues- Working knowledge of Excel, MS Word, Outlook, and the internet<br>How to Apply If you are ready to contribute to our growing team, we would love to hear from you! Please submit your resume and a cover letter to hr@ordinaryproduct.com with the subject line "CS/Moderator Representative."

company Description Drive Finance is one of Egypt’s top three factoring companies, licensed by the Financial Regulatory Authority (FRA) since 2012. As a subsidiary of GB Corp, Drive Finance provides innovative financial solutions across consumer finance and auto finance, serving both retail and business customers. The company is committed to delivering flexible financing solutions while maintaining the highest standards of customer service, compliance, and operational excellence. Role Description The Direct Sales Representative is a full-time, on-site role based in Cairo, Egypt. The successful candidate will be responsible for acquiring new customers and promoting FORSA financing solutions through direct sales activities. The role involves identifying potential customers, generating leads, building relationships with merchants and retail partners, explaining financing products, and guiding customers through the application process until activation. The candidate will work closely with the Sales, Credit, and Operations teams to achieve sales targets while ensuring an excellent customer experience. Qualifications Candidates should possess strong sales and negotiation skills with the ability to attract and acquire new customers. Candidates should possess excellent communication and interpersonal skills to build relationships with customers and merchants. Candidates should possess customer service skills and the ability to understand customer needs and recommend suitable financing solutions. Candidates should possess strong organizational and time management skills, with the ability to manage multiple customer inquiries and follow-ups. Candidates should possess problem-solving skills and the ability to handle customer objections professionally. Relevant qualifications may include a bachelor's degree in Business Administration, Commerce, Marketing, or a related field. Previous experience in direct sales, financial services, banking, fintech, or consumer finance is preferred but not mandatory