Mechanical Design Engineer Jobs in Egypt

Company Description Grow Path is a Microsoft Partner dedicated to delivering high-quality business and technology services across Egypt and the Middle East. The organization focuses on building and deploying robust Microsoft solutions that help clients optimize operations and drive growth. With a large and specialized workforce, Grow Path supports diverse industries and complex projects. Team members have opportunities to work on impactful implementations, collaborate with experienced professionals, and grow their careers in a dynamic environment. Role Description This is a full-time, on-site role based in Cairo for a Senior Dynamics 365 Finance Consultant. The consultant will lead Dynamics 365 Finance implementations, including requirements gathering, solution design, configuration, testing, and deployment. Responsibilities include translating business processes into system workflows, optimizing financial modules such as general ledger, accounts payable, accounts receivable, budgeting, and fixed assets, and ensuring alignment with client objectives. The role involves preparing documentation, conducting user training, providing post-go-live support, and collaborating closely with project managers, technical teams, and client stakeholders to deliver successful projects on schedule. Qualifications Strong expertise in Microsoft Dynamics 365 Finance, including configuration, customization, and implementation of core financial modules. Proven experience in finance and accounting processes, such as general ledger, financial reporting, budgeting, cost control, and compliance. Ability to analyze business requirements, design solutions, and map processes to Dynamics 365 functionalities. Experience with full project lifecycle activities, including workshops, documentation, testing, data migration, and user training. Solid understanding of Microsoft ecosystem and related technologies (e.g., Power Platform, Azure, integrations) is an advantage. Strong communication and stakeholder management skills, with the ability to work collaboratively in cross-functional teams. Proactive problem-solving skills, attention to detail, and the ability to work independently under time constraints. Bachelor’s degree in Finance, Accounting, Business, Information Systems, or a related field; relevant Microsoft certifications are preferred. Prior experience in consulting or working with clients in Egypt or the Middle East is beneficial.

Role Description:As the Head of Product at Valify Solutions, you will lead the end-to-end product strategy, development, and execution for our digital verification and compliance platforms. You will define the vision, roadmap, and priorities across multiple product lines spanning mobile, web, APIs, and machine learning-powered features used by enterprise clients in regulated industries such as banking, fintech, telecom, and government. In this role, you will manage and mentor a team of product managers and work cross functionally with engineering, design, sales, and customer success to ensure our solutions are user-centric, technically sound, and aligned with business goals. You’ll be responsible for driving innovation, product-market fit, and long-term product success in a rapidly evolving Reg Tech landscape. <br>Key Responsibilities• Define and execute the product vision, strategy, and roadmap in alignment with company objectives.• Lead the end-to-end product lifecycle, from discovery and validation through delivery and continuous improvement.• Manage and mentor a high-performing team of Product Managers, fostering a culture of ownership, collaboration, and excellence.• Partner closely with Engineering, Design, Sales, and Customer Success teams to ensure successful product delivery and adoption.• Conduct market, customer, and competitive research to identify opportunities and inform product direction.• Establish data-driven frameworks for prioritization, experimentation, and performance measurement.• Champion customer-centric product development and best-in-class user experiences.• Drive product innovation within the digital identity, verification, and compliance landscape.<br>Qualifications• Strong technical foundation with a background in Engineering, Computer Science, Software Development, or a related technical discipline.• Proven experience leading product strategy and execution for complex B2B technology products.• Strong leadership experience managing and developing product teams.• Demonstrated ability to translate market opportunities and customer insights into successful product outcomes.• Experience working cross-functionally with technical and commercial stakeholders.• Excellent strategic thinking, communication, and stakeholder management skills.• Experience within Fin Tech, Reg Tech, Digital Identity, Saa S, or related technology sectors is highly preferred.

Company Description Whizz Marketing Solutions is a full-service, research-focused marketing agency that helps clients position themselves in the market through data-driven strategies. The team supports brands in reaching their full potential with innovative marketing solutions tailored to specific goals and audiences. Services include social media handling, an in-house design studio with UI/UX capabilities, SEO, and media buying. The agency combines creative execution with analytics to deliver measurable results for a diverse portfolio of clients. Team members collaborate across disciplines, offering opportunities to work on varied projects and modern digital campaigns.<br>Role Description As a Content Creator at Whizz Marketing Solutions, you will develop and produce engaging content for social media, websites, and other digital channels that align with client brand guidelines and strategic objectives. Daily responsibilities include brainstorming ideas with the marketing and design teams, writing and editing posts, scripts, and short-form copy, and coordinating with designers to ensure visual and written content are cohesive. You will adapt content for different platforms, monitor performance metrics, and refine content based on data and feedback. This is a full-time, hybrid role based in Cairo, with a mix of on-site collaboration and some work-from-home flexibility.<br>Qualifications<br> Strong content creation and copywriting skills, including the ability to generate original ideas and adapt tone and style to different brands and platforms. Experience with social media content planning, scheduling, and basic analytics for channels such as Facebook, Instagram, Tik Tok, Linked In, and You Tube. Familiarity with digital marketing concepts, including SEO fundamentals, campaign objectives, and audience targeting. Comfort working with creative teams, including designers and UI/UX specialists, to produce integrated visual and written content. Excellent written and verbal communication skills in English; Arabic proficiency is a strong advantage. Ability to manage multiple projects, meet deadlines, and respond constructively to feedback in a fast-paced environment. Basic knowledge of content management or social media tools (e.g., Meta Business Suite, scheduling platforms) is beneficial. Bachelor’s degree in Marketing, Media, Communications, Journalism, or related field, or equivalent practical experience.

Company Description At Sam Samouy Ltd., our dream is to change the health lifestyle of every person with internet access, inspiring them to create the fulfilling quality life they deserve. We create creative health solutions using modern technology to save and transform people's lives, through our personalized diet and workout plans.<br>Role Description This is a full-time on-site role for a Fitness Trainer located in 5th Settlement. The Fitness Trainer will be responsible for creating personalized programs for our customers. While maintaining the company guidelines in accordance with the company's knowledge database.<br>Qualifications Design and implement personalized workout and diet plans based on in-depth assessments of clients' fitness levels, health conditions, and goals. Designing personalized workout and diet plans in accordance with company guidelines and knowledge database. Regularly monitor and review client progress, adjusting their programs as needed to ensure continuous improvement and satisfaction. Provide expert advice on health, nutrition, and lifestyle changes to help clients achieve holistic wellness. Stay up-to-date with the latest fitness trends, techniques, and best practices to continuously enhance the quality and variety of training programs offered. Lead, mentor, and develop junior fitness trainers, promoting a culture of excellence, continuous learning, and teamwork within the fitness department. Collaborate with the operations department to ensure the successful integration of client data into personalized fitness programs. Participate in promotional activities and events to attract new clients and retain existing ones, in collaboration with the marketing department. Performs miscellaneous job-related duties as assigned. Qualifications3-5 years experience in fitness training, and program development. Certified CPT\CFT, ACE, NASM, CSCSRelevant BA degree Arabic: Native or bilingual. Very good English. Deep knowledge of exercise science, nutrition, and wellness practices. Excellent writing and communication skills in both English and Arabic. Ability to create personalized, adaptable fitness programs. Competence in using digital tools for program design and communication. Capability to analyze client feedback and adapt programs accordingly.

Company Description Zahra Furniture is a home furnishings company dedicated to helping customers create comfortable, stylish living spaces where their homes can truly “breathe.” Known as one of the best furniture providers in Egypt, the company offers a wide range of quality products that blend design, comfort, and durability. Zahra Furniture focuses on delivering a welcoming showroom experience and personalized guidance to help customers select the right pieces for their homes. Team members contribute to a customer-centric environment that values aesthetics, functionality, and long-term satisfaction.<br>Role Description The Sales Executive Furniture role is a full-time, on-site position based in Qesm 1st 6 October. The Sales Executive will greet and engage customers in the showroom, understand their needs and preferences, and recommend suitable furniture options and packages. Daily responsibilities include presenting product features and benefits, preparing price quotes, processing orders and invoices, and coordinating delivery details with internal teams. The role also involves maintaining a well-organized display area, updating product knowledge, following up with prospects and existing customers, and meeting individual and team sales targets. The Sales Executive will use basic sales reporting tools, adhere to company policies, and contribute to a positive, professional customer experience.<br>Qualifications<br> <br>Customer service and interpersonal skills to build rapport, listen actively, and support customers throughout the purchasing process. Sales and negotiation skills to present products effectively, handle objections, close deals, and achieve sales targets. Product knowledge and visual merchandising skills to understand furniture materials and styles, and maintain attractive showroom displays. Basic administrative and computer skills to manage orders, update records, and use point-of-sale or CRM systems. Strong communication skills in spoken and written en_US (and local language as needed), with a professional, friendly presentation style. Ability to work on-site full time in Qesm 1st 6 October, including weekends or peak retail hours as required. Prior experience in furniture, retail, or showroom sales is preferred but not strictly required; willingness to learn and adapt is essential. High school diploma or equivalent; further education in business, sales, or interior design is an advantage.

Company Description Yalla Edara is a leading HR consultancy and talent management firm that helps businesses design, build, and scale their HR functions with sustainable impact. The company delivers end-to-end HR solutions, including recruitment, organizational development, performance management, job design, HR policies, and complete HR department setup. With international expertise across diverse markets, Yalla Edara offers tailored, client-centric strategies that align with each organization’s unique needs. Leveraging a strong talent network, the firm connects businesses with professionals who drive growth and enhance employee experience. Guided by the belief that people are the engine of business success, Yalla Edara focuses on unlocking their full potential through innovative HR strategies.<br>Role Description The Property Consultant is a full-time, on-site role based in Alexandria, Egypt. This role involves advising clients on property purchases, sales, and rentals, while providing accurate information on market trends, pricing, and available listings. The Property Consultant will conduct property viewings, follow up with leads, maintain client relationships, and negotiate terms to close deals in a professional and ethical manner. Daily responsibilities include preparing and updating property listings, coordinating with landlords and developers, and ensuring all documentation is complete and compliant. The role also requires collaborating with internal teams to support marketing efforts and deliver a high-quality client experience.<br>Qualifications<br> Strong consulting skills with the ability to understand client needs and provide tailored real estate solutions. Excellent communication abilities for presenting information clearly, negotiating terms, and maintaining professional relationships. Customer service skills focused on responsiveness, client satisfaction, and long-term relationship building. Sales capabilities, including lead generation, pipeline management, and closing property transactions. Real estate knowledge, including local market dynamics in Alexandria, property valuation, and legal/contractual basics. Proficiency in using CRM tools and office software to manage client data and property listings. High level of integrity, attention to detail, and ability to work in a fast-paced, target-driven environment. Previous experience in real estate, property consulting, or a related field is preferred; relevant degree or certification in business, real estate, or a similar discipline is an advantage.

Company Description Uptown October Developments, also known as Uptown 6 October, is a pioneering real estate company in Egypt recognized for its flexible design principles and custom home solutions tailored to individual client needs. The organization focuses on delivering high-quality, efficient projects that support sustainable urban communities. Its services span the full real estate lifecycle, including land management, construction, leasing, and related offerings. Team members join a company that values innovation, customer-centric design, and long-term community impact. Working at Uptown October Developments offers exposure to diverse projects and a dynamic, growth-oriented environment.<br>Role Description The Outbound Sales Representative is a full-time, on-site role based in Giza. In this position, the representative will proactively contact potential clients, follow up on leads, and present Uptown October Developments’ residential and commercial offerings. Daily responsibilities include conducting outbound calls, scheduling and attending client meetings, providing property information, and guiding prospects through the sales process. The role also involves collaborating with internal teams to ensure accurate information, updating CRM systems, and preparing regular reports on sales activities and performance. The representative is expected to build strong client relationships, meet sales targets, and represent the company with professionalism and integrity.<br>Qualifications Candidates should possess strong Inside Sales and Outbound Sales skills, with proven ability to manage high volumes of client outreach and follow-up. Candidates should possess effective Lead Generation capabilities, including prospecting, qualifying opportunities, and maintaining a robust sales pipeline. Candidates should possess excellent Communication and Interpersonal Skills to build trust, handle inquiries, and address client needs clearly and confidently. Relevant experience in real estate, property development, or a related sales environment is beneficial. Ability to work on-site in Giza, manage time effectively, and meet or exceed defined sales goals. Comfort with CRM tools, basic office software, and reporting on sales activities and outcomes. A bachelor’s degree in Business, Marketing, or a related field is preferred but not strictly required; equivalent experience is valued.

Key Responsibilities Manage and maintain all website content, product listings, collections, and categories. Upload, update, and organize products while ensuring content accuracy and consistency. Write and optimize product titles, descriptions, metadata, and SEO-friendly content. Conduct keyword research and implement on-page SEO best practices across the website. Optimize category pages, product pages, landing pages, and other website content for search visibility. Create and publish landing pages for marketing campaigns and seasonal promotions (Ramadan, White Friday, National Day, etc.). Coordinate with the Design team to publish banners, promotional assets, and campaign content. Monitor and resolve broken links, redirects, duplicate content, and other website content issues. Improve internal linking, website taxonomy, and overall site structure. Track and analyze SEO performance using Google Analytics 4 (GA4), Google Search Console, and other SEO tools. Ensure all website content is properly localized in both Arabic and English. Maintain website merchandising standards, product categorization, and navigation. Collaborate with Marketing, Design, and Development teams to continuously improve website performance and user experience. Requirements Bachelor's degree in Marketing, Business, Communications, or a related field.3+ years of experience in E-Commerce Content Management and SEO. Hands-on experience with Shopify, Salla, Magento, or similar e-commerce platforms. Strong knowledge of On-Page SEO and technical SEO fundamentals. Experience using Google Search Console, Google Analytics 4 (GA4), Ahrefs, SEMrush, Screaming Frog, or similar SEO tools. Excellent copywriting and content optimization skills for e-commerce products. Experience managing large product catalogs with thousands of SKUs. Strong understanding of website merchandising, product taxonomy, and navigation. Excellent attention to detail and organizational skills. Basic understanding of UX principles and customer journey optimization. Ability to work collaboratively with designers, developers, and marketing teams. Strong analytical and problem-solving skills. Nice to Have Experience implementing Schema Markup. Basic knowledge of HTML/CSS. Familiarity with AI-powered content tools such as Chat GPT, Jasper, or Adobe Firefly. Previous experience in the Perfume, Fashion, Beauty, Luxury, or Retail industry.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Description:</strong> Administrative Assistant Technical Vendor Management</p><p><strong>Job Summary:</strong> We are seeking an organized and detail-oriented Administrative Assistant to support the Technical Vendor Management team within the Design and Construction function. The role will coordinate vendor performance evaluations, maintain accurate trackers and dashboards, and support reporting and documentation activities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate the distribution and follow-up of vendor performance evaluations.</li><li>Monitor evaluation completion rates and follow up with relevant stakeholders.</li><li>Escalate overdue or missing evaluations according to established procedures.</li><li>Maintain and update vendor management trackers, dashboards, and records.</li><li>Consolidate and validate vendor performance data received from different business units.</li><li>Identify data gaps, inconsistencies, and overdue actions for periodic reports.</li><li>Maintain organized documentation and reporting repositories.</li><li>Provide general administrative and operational support to the team.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Management, or a related field.</li><li>Approximately 4 years of administrative or project coordination experience.</li><li>Strong organizational, coordination, and multitasking skills.</li><li>Excellent attention to detail and commitment to data accuracy.</li><li>Good written and verbal communication skills in English.</li><li>Ability to work independently and follow up with multiple stakeholders.</li><li>Advanced Microsoft Excel skills are preferred.</li><li>Proficiency in Microsoft Office, SharePoint, and Smartsheet.</li><li>Basic knowledge of generative AI tools is an advantage.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Category Finance <br> <br> Publish Date Wednesday 29-10-2025 <br> <br> Country Egypt <br> <br> Gender any <br> <br> Years Of Experience 6 - 9 Years <br> <br> Salary Negotiable <br>"Revenue Assurance Analyst" is required for a Multinational Logistics and Supply Chain Company located in Sukhna Road. <br>Responsibilities: <ul> <li>Monitor all stages of revenue generation from service delivery to billing and collection, ensuring completeness, accuracy, and consistency. </li> <li>Make regular audits and reconciliations of revenue streams to identify and resolve discrepancies. </li> <li>Ensure customer contracts are accurately reflected in billing systems. </li> <li>Validate rate configurations and service charges against commercial agreements. </li> <li>Design and implement controls to prevent revenue leakage and operational delays. </li> <li>Investigate discrepancies in financial data and transactions and recommend corrective actions. </li> <li>Prepare detailed reports on revenue assurance performance and key metrics. </li> </ul> Requirements: <ul> <li>Bachelor's degree in finance, Accounting, or related field.</li> <li>Proven experience (7+ Years) as a Revenue Assurance Analyst in the field of logistics or customs operations. </li> <li>Strong understanding of financial principles and revenue recognition standards. </li> <li>Proficiency in Excel and ERP systems. </li> <li>Ability to communicate complex financial information clearly and concisely.</li> </ul><br> </div>

Company Description سَكينة - Sakinah Developments specializes in high-end separate residential buildings in Cairo, Egypt, with a focus on quality design and premium finishes. The company is committed to delivering modern, comfortable living spaces that meet the expectations of discerning residents. Sakinah Developments emphasizes attention to detail, reliable construction standards, and strong client relationships. Team members contribute to projects that shape growing neighborhoods and support the company’s reputation for excellence in the local real estate market.<br>Role Description The Marketing Executive will be responsible for planning and executing marketing campaigns that promote سَكينة - Sakinah Developments’ residential projects in New Cairo. This full-time, on-site role includes conducting market research, analyzing customer segments, and supporting sales initiatives through coordinated marketing activities. Daily tasks involve developing marketing plans, creating and managing promotional content, coordinating with sales teams, and tracking campaign performance. The role also includes maintaining brand consistency across online and offline channels, organizing events or site visits, and collaborating with external partners and agencies to enhance visibility and lead generation.<br>Qualifications Candidates should possess strong Market Planning and Marketing skills to design and implement effective campaigns. Candidate should possess Content creation skills and has a creative mindset. Candidate should be proficient in using AI tools. Candidates should possess Market Research skills to understand customer needs, competitor activities, and local real estate trends. Candidates should possess Communication and Sales skills to support sales teams, engage prospects, and present project value clearly. Candidates should have proficiency with digital marketing tools, social media platforms, and basic analytics for campaign tracking. Candidates should demonstrate organizational skills, attention to detail, and the ability to manage multiple projects and deadlines. A bachelor’s degree in Marketing, Business, Communications, or a related field is preferred, along with prior experience in real estate or property development marketing being an advantage. Fluency in English and Arabic, and the ability to work collaboratively on-site in New Cairo, are highly beneficial. What we offer Attractive salarycommissions on sales Healthy work environment Laptop Location New Cairo

<strong>Senior Infrastructure Engineer<br><br></strong><strong>Connect to your career at Deloitte<br><br></strong>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal and Consulting and related services to public and private clients spanning multiple industries. Presented in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<br><br>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy &amp; Transactions’, ‘Customer’, ‘Engineering, AI &amp; Data, ‘Enterprise, Technology &amp; Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<br><br>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<br><br><strong>Connect to your opportunity<br><br></strong><ul><li> DIH is seeking a Senior Infrastructure Engineer, who will be responsible for the day-to-day administration, monitoring, troubleshooting and maintenance of the infrastructure services, ensuring high availability, performance, security and compliance.</li><li> You will be working closely with the Infrastructure Expert and other technical teams to deliver infrastructure changes, troubleshoot and resolve incidents, maintain service reliability and continual service improvements of the DIH infrastructure environment.</li><li> Proactivity and analytical mindset are key in your role to identify the recurring issues, detect any anomaly, alerts or capacity issue and take the ownership end-to-end ensuring the infrastructure resilience and reliability.</li><li> Maintaining the infrastructure documentations, standard procedures and knowledge articles is very crucial to operate and for audit purposes.</li><li> You will ensure that all activities are performed in accordance with the approved policies, standards and controls. Your communication skills are key to this role in be able to provide the best User Experience to our End Users.<br><br></li></ul><strong>Essentials<br><br></strong><strong>Connect to your skills and professional experience<br><br></strong><ul><li>Bachelor’s degree in computer science, Information Technology or related discipline.</li><li>3+ relevant years of experience.</li><li> Professional experience in enterprise network and infrastructure administration and operations.</li><li> Experience with Palo Alto Networks firewalls and SD-WAN including configuration, patching, upgrade, troubleshooting and lifecycle management.</li><li> Strong knowledge and practical experience with Cisco technologies in routing and switching.</li><li> Solid understanding of network security, segmentation, VPN and high availability and resilient network.</li><li> Perform network upgrades, migrations and technology refresh activities with minimal business disruption.</li><li> Manage Microsoft Server, Active Directory, Group Policy, DNS, DHCP and related enterprise services.</li><li> Hands-on experience in troubleshooting problems in a complex environment and drive them through resolution.</li><li> Maintain network availability, capacity, performance and resilience within the agreed service levels.</li><li> Experience in working within structured ITIL/ITSM environment performing Incident, Problem, Request and Change management.</li><li> Collaborate naturally and effectively with technical teams and technology vendors.</li><li> Continuous learning and improvement mindset and ability to adapt to business needs evolution.</li><li> Cisco and Palo Alto certifications</li><li> English language fluency.<br><br></li></ul><strong>Desirables <br><br></strong><ul><li>Experience in network automation, scripting and infrastructure as a code. </li><li>Exposure to cloud networking and hybrid-cloud environments. </li><li>Experience in Windows server and Linux administration. </li><li>Understanding of virtualization technology such as VMWare or Hyper-V. </li><li>ITIL foundation certified <br><br></li></ul><strong>Connect to your business – Technology &amp; Transformation <br><br></strong>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.<br><br><strong>Personal Independence <br><br></strong>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.<br><br><strong>Connect with your colleagues <br><br></strong>Location: Cairo, Egypt<br><br>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” -Dan, Technology &amp; Transformation<br><br>“Everyone always says “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology &amp; Transformation<br><br><strong>Our commitment to you <br><br></strong>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<br><br>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.<br><br>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.<br><br><strong>Connect to your next step <br><br></strong>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

<p>OT Cybersecurity Operations Engineer Location: Cairo, Egypt At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile organisation, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future. At the heart of everything we do is our belief that we bring the energy for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together. If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you. Ready to make an impact? Why this role matters As OT Cybersecurity Operations Engineer, you will own the operational health of Scatec s OT monitoring and asset-management environment. You will keep the OT asset register accurate, ensure OT networks are monitored, and drive OT security alerts, vulnerabilities, configuration drift, and incidents through to closure. This is a global role with a strong operational focus, supporting reliable monitoring, data quality, platform availability, and effective incident management across Scatec s OT landscape. What you ll be doing In this role, you will: Triage alerts from the OT detection platform within agreed SLAs, classify severity, assign disposition, and drive each alert through the full incident lifecycle. Separate genuine security events from process noise and provide tuning feedback to the detection platform owner. Own the OT vulnerability register by mapping CVE findings to assets, assessing exploitability in context, and assigning risk ratings. Follow up with OEMs and O&amp;M contractors on patch availability, firmware validation, deployment windows, and closure of agreed actions. Coordinate deployment windows with site O&amp;M teams, verify post-change status, refresh baselines, and document compensating controls where patches are not available. Support incident response by preserving evidence, providing asset and network context, and contributing to post-incident reviews. Maintain the monitoring, asset-register, and configuration-management platforms, ensuring they are available, backed up, patched, licensed, documented, and supported by tested restore procedures. Monitor platform availability, integration health, asset-register synchronisation, detection-platform exports, automated ticket creation, backup success, and data quality. Manage network monitoring elements including device groups, monitoring templates, alert rules, escalation chains, distributed monitoring proxies, and version-controlled OT device templates. Maintain asset-register data including sites, devices, interfaces, IP address space, VLANs, Purdue level, zones, and conduits. Ensure configuration backup coverage, secure credential handling, configuration-diff alerting, and firmware repository management through the configuration-management platform. Maintain a single authoritative OT asset register and ensure all other systems reconcile to it. Review discovered devices weekly, classify them as expected, OEM-introduced, or unauthorised, and escalate unauthorised assets immediately. Run monthly reconciliation across the asset register, detection platform, monitoring platform, and configuration-management platform, and drive every exception to closure. Reconcile configuration drift against approved OT change requests, refresh baselines after approved changes, support compliance evidence for IEC 62443, NIS2, and ISO 27001 controls, and contribute to monthly operational reporting. Your work will help strengthen Scatec s OT cybersecurity operations, improve visibility across critical infrastructure, and ensure alerts, vulnerabilities, and configuration changes are managed with clear ownership and discipline. What you ll gain Global exposure to OT cybersecurity operations across renewable energy assets. Hands-on responsibility for monitoring, asset register, vulnerability, and configuration-management processes. The opportunity to work closely with IT Operations, Cybersecurity, plant teams, EPC project teams, OEMs, and O&amp;M contractors. A role where operational ownership, reliability, and data quality directly support secure and resilient plant operations. What you ll bring Experience and qualifications Bachelor s degree in IT, Engineering, Communication Networks, or a similar field. 3 5 years experience in network or infrastructure operations, including at least 2 years in industrial, utility, or critical-infrastructure environments. Relevant certification such as GICSP, ISA/IEC 62443, CCNA, or similar is preferred. Familiarity with OT security frameworks and regulations such as IEC 62443, NIST CSF, and NIS2. Experience in security incident triage, vulnerability management, and operational follow-up until closure. Strong monitoring fundamentals, including SNMP v2c/v3, ICMP, syslog, and agent-based monitoring. Hands-on experience building monitoring templates, alert rules, and escalation chains in enterprise network monitoring systems. Solid Linux server administration and container experience, including Docker. Strong IP networking knowledge, scripting experience in Python, Bash, or PowerShell, REST API integration, DCIM/IPAM or CMDB practice, and packet/network troubleshooting skills such as Wireshark or PCAP analysis. What it s like to work at Scatec At Scatec, we combine purpose with performance. We value responsibility, clarity, and collaboration, and we encourage people to challenge existing ways of working, contribute ideas, and keep developing. You can expect an environment where people work together across disciplines and geographies, where good performance matters, and where you are trusted to take ownership without unnecessary hierarchy. If you are passionate about OT cybersecurity operations, critical infrastructure, and building reliable monitoring and incident-management practices, this could be an exciting next step in your career. What we offer At Scatec, you will be part of a company with a clear and ambitious purpose, working on renewable energy solutions that make a lasting difference. You will gain responsibility early, learn from experienced colleagues, and build your capabilities in a business that offers global exposure, strong development opportunities, and meaningful work in the energy transition. We are continuously evolving as a digital and data-driven organisation, leveraging technology and AI to improve how we work and create value for our teams. Scatec is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit, competence, and business needs. We review applications on an ongoing basis.</p><p><strong>Desired Candidate Profile</strong></p><h4>What you ll bring</h4> Experience and qualifications Bachelor s degree in IT, Engineering, Communication Networks, or a similar field. 3 5 years experience in network or infrastructure operations, including at least 2 years in industrial, utility, or critical-infrastructure environments. Relevant certification such as GICSP, ISA/IEC 62443, CCNA, or similar is preferred. Familiarity with OT security frameworks and regulations such as IEC 62443, NIST CSF, and NIS2. Experience in security incident triage, vulnerability management, and operational follow-up until closure. Strong monitoring fundamentals, including SNMP v2c/v3, ICMP, syslog, and agent-based monitoring. Hands-on experience building monitoring templates, alert rules, and escalation chains in enterprise network monitoring systems. Solid Linux server administration and container experience, including Docker. Strong IP networking knowledge, scripting experience in Python, Bash, or PowerShell, REST API integration, DCIM/IPAM or CMDB practice, and packet/network troubleshooting skills such as Wireshark or PCAP analysis.

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, and Consulting and related services to public and private clients spanning multiple industries. Presented in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <ul> <li>DIH is seeking an experienced End User Support Engineer to provide high-quality technical support to our End Users across the organization.</li> <li>Working under the End User Support Lead, the End User Support engineer will provide hands-on technical expertise, resolve complex workstation issues including hardware and software on Windows and MacBook PCs.</li> <li>With your customer-centric and business-focused mindset, you will provide level 1 and 2 support for hardware, software, operating system, connectivity, and PC configuration for all End Users resolving the issue in a timely manner with the least business impact.</li> <li>DIH is very dynamic and expanding which requires fast-paced workstation builds, re-image, provisioning, replacement, and configuration.</li> <li>With your high sense of security and compliance you will ensure DIH workstation environment security and data privacy as well as promoting the security culture to our End Users’ community.</li> <li>In your day-to-day activities you will be using an IT Service Management tool, such as ServiceNow, to manage incidents and requests adhering to the agreed SLAs, OLAs, and KPIs.</li> <li>Your communication skills are key to this role in being able to provide the best user experience to our End Users.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p><strong>Essentials</strong></p> <ul> <li>Bachelor’s degree in computer science, Cyber Security, Management Information Systems, or a related technical discipline.</li> <li>1+ relevant years of experience.</li> <li>Proven experience in End User computing, Desktop support, Workstation technology, and security.</li> <li>Experience in an End User support operation in a medium-to-large enterprise environment.</li> <li>Strong hands-on experience in Windows and Mac operating systems, PC hardware and software troubleshooting complex incidents and problems.</li> <li>Understanding of Microsoft Active Directory, Microsoft Exchange, Endpoint patching, vulnerability remediation, antivirus, encryption, and workstation security.</li> <li>Experience with ITIL framework, in particular Incident and Request management.</li> <li>Experience with IT Service Management solutions such as ServiceNow.</li> <li>Strong understanding of data privacy, confidentiality, and compliance.</li> <li>Very good communication skills and customer service capabilities.</li> <li>English language fluency.</li> </ul> <p><strong>Desirables</strong></p> <ul> <li>Knowledge in Infrastructure, Network, and VPN.</li> <li>Experience with Netskope, Jamf Pro, Intune.</li> <li>Knowledge in Asset management and workstation life cycle.</li> <li>ITIL foundation certified.</li> </ul> <h4>Connect to your business – Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds, etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.</p> <h4>Connect with your colleagues</h4> <p><strong>Location:</strong> Cairo, Egypt</p> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <p>“Everyone always says ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution.</p> <p>You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.</p><br><p>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.</p><br><p>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.</p><br><p>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> Sutherland<br> Digital Outcomes.<br> &nbsp;</p><br><br>Job Description<br><p>Sutherland is seeking an experienced&nbsp;<strong>Legal Counsel / Attorney / Legal Manager </strong>with&nbsp;5+ years of post-qualification experience, preferably within&nbsp;BPO, outsourcing, consulting, technology, or service-industry organizations (similarly situated as Sutherland). The role will provide legal support across <strong>Egypt and Dubai/UAE</strong>, with a strong focus on commercial contracts, outsourcing transactions, and operational legal matters. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!</p><br><p><strong><em>Legal Managers in this role get to: </em></strong></p><br><ul><li>Draft, review, and negotiate commercial contracts, including&nbsp;MSAs, SOWs, NDAs, LOIs, lease agreements, and service agreements with customers and vendors.</li><li>Lead negotiations for&nbsp;high-value outsourcing and professional services contracts&nbsp;with multinational customers within US, EU and UK.</li><li>Draft and negotiate&nbsp;professional services, teaming agreements, software development, software licensing, SAAS and technology-related agreements and other contracts with vendors and suppliers for Egypt and Dubai region.</li><li>Provide day-to-day legal support for&nbsp;Egypt and Dubai/UAE operations, including commercial, corporate, and regulatory matters.</li><li>Advise on&nbsp;all corporate, board and secretarial matters relating to Egypt and Dubai entities, handle board matters and board resolutions and related corporate compliance relating to the laws of Egypt and Dubai operations and applicable regulations.</li><li>Partner with Sales, Operations, Procurement, Finance, HR, and senior management to provide practical, commercially focused legal advice.</li><li>Act as a solid support to business and operations team for new markets, regions, and business expansion across Middle East Region.</li></ul><br>Qualifications<br><p><strong><em>Our most successful candidates will have:</em></strong></p><br><ul><li>Law degree and qualification/admission to practice in Egypt.</li><li>5+ years of relevant legal experience, preferably in BPO, outsourcing, consulting, technology, or service industries.</li><li>Written and Spoken fluency&nbsp;in English &amp; Arabic. (Minimum C2 level)</li><li>Strong multinational experience in&nbsp;commercial contracts, services agreements, outsourcing, professional services, software development, and licensing transactions.</li><li>Experience supporting&nbsp;Egypt and UAE/Dubai legal matters. (preferred)</li><li>Excellent contract drafting and negotiation skills.</li><li>Ability to&nbsp;draft contracts in English&nbsp;and communicate effectively in English through conference calls, emails, and business discussions.</li><li>Strong knowledge of&nbsp;corporate law, commercial law, and regulations.</li><li>Strong business acumen, risk assessment, and stakeholder-management skills.</li><li>Strong team building and people-development skills.</li><li>Highly organized, detail-oriented, and able to work effectively under&nbsp;tight deadlines.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.