Master's Degree Holders Jobs in Egypt

<p><b>Key Roles: </b>1.Promote the growth of the Cash Management business across CIB clients aiming to increase the bank s share of cash management business, ensuring P&amp;L and liabilities growth. 2.Promote Cash Management products and services to target CIB Clients. 3.Accountable for Cash Management P&amp;L and deliver profitable growth and financial objectives on their scope. 4.Key KPIs to include commission and P&amp;L and liquidity growth, as well as efficiency by ensuring targeted penetration of client base to use Arabi Connect. 5.Proactively manage client's requirements with the appropriate Cash Management solutions. 6.Develop account plan for each client in coordination with CIB team to highlight the potentials in place to grow the wallet share of the company s cash throughput and operating accounts and the same to be reflected in each credit recommendation, this is done through understanding the business model and analyzing the client s financial statements. 7.Assist the CM Manager in developing the target market of clients that the Cash Management business drive will focus on. 8.Identify cross-sell opportunities and participate in capturing them. 9.Report changes in the local market (regulatory, economic, competition) which could impact the cash management business, products.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: University degree (MBA a plus). Experience: (3 5) years in Cash Management / CIB or related banking experience with international / domestic banks. Fluent in English. Excellent interpersonal ,presentation ,communication skills. Proven understanding/knowledge of all banking products and services, solid background in IT or Internet Banking.</p>

<p>We are seeking a dynamic Regional Business Development Manager to drive growth and expand our footprint in the facility management sector across Cairo. This leadership role requires strategic thinking, strong relationship-building skills, and a deep understanding of market trends to identify new business opportunities and cultivate lasting client partnerships. Responsibilities: - Develop and implement regional business development strategies to achieve company growth objectives. - Identify and pursue new business opportunities within the facility management industry in the Cairo region. - Establish and maintain strong relationships with key clients, stakeholders, and industry partners. - Conduct market research to stay updated on competitor activities and industry trends. - Collaborate with internal teams to tailor solutions that meet client needs and enhance customer satisfaction. - Prepare and deliver compelling presentations and proposals to prospective clients. - Negotiate contracts and close deals to maximize revenue and profitability. - Monitor regional sales performance and provide regular reports to senior management. - Represent the company at industry events, conferences, and networking functions. - Lead and mentor junior team members to achieve collective goals.</p><p>- Proven experience in business development or sales roles within the facility management industry. - Strong understanding of the Cairo market and regional business landscape. - Excellent communication, negotiation, and interpersonal skills. - Demonstrated ability to develop and execute successful sales strategies. - Proactive, results-oriented, and self-motivated with a passion for driving business growth. - Ability to build and sustain professional relationships with clients and partners. - Strong analytical skills to assess market trends and competitor activities. - Bachelor's degree in Business Administration, Management, or a related field; MBA is a plus. - Fluency in English and Arabic is highly desirable. - Willingness to travel within the region as required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Unlimited F&amp;B</strong> is seeking a highly experienced Chief Financial Officer (CFO) to join our dynamic team in the Hospitality and F&amp;B sectors. The CFO will lead all financial operations, strategic planning, and investor relations, driving the company's financial growth and sustainability while ensuring compliance with regulatory requirements.<br><strong>Key Responsibilities</strong><br><ul><li> Develop and implement financial strategies aligned with business goals in hospitality and real estate development.</li><li> Oversee budgeting, forecasting, and financial reporting to ensure accuracy and timeliness.</li><li> Provide leadership and direction to finance, accounting, and treasury teams.</li><li> Manage capital structure, funding, and investor relations.</li><li> Monitor financial performance and identify areas for improvement and cost optimization.</li><li> Ensure compliance with accounting standards, tax regulations, and corporate governance.</li><li> Lead risk management and mitigation strategies.</li><li> Collaborate with other executives to drive business development and strategic initiatives.</li></ul><br><strong>Requirements</strong><br><ul><li> Bachelor's degree in Finance, Accounting, Business Administration, or related field; MBA or relevant advanced degree preferred.</li><li> Professional certifications such as CPA, CMA, or CFA are highly desirable.</li><li> Minimum 10 years of progressive leadership experience in financial management within hospitality, F&amp;B, or related industries (Mainly Restaurants &amp; Cafe's)</li><li> Strong knowledge of financial planning, analysis, budgeting, and reporting.</li><li> Proven track record in managing large-scale financial operations, investor relations, and capital raising.</li><li> Excellent strategic thinking, leadership, and interpersonal skills.</li><li> Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.</li><li> Proficiency in financial software and ERP systems.</li></ul><br><strong>Benefits</strong><br>* Social &amp; Medical Insurance<br>* Professional and supportive work environment<br>* Opportunities for growth and development<br> </div>

<p>JOB PURPOSE: To drive the Business Banking sales process through developing relationships with key targeted clients and attracting NTB customers that suit the Business banking criteria, to maximize market penetration and achieve the annual Budgeted plan. KEY ACCOUNTABILITIES Budget 1. Grow current business, maximize customer penetration, and meet set business plan through conducting sales meetings with targeted clients in designated branches jointly with area managers / branch heads in coordination with the Business Banking district head to ensure smooth business transfer and proper hand over process 2. Attract new Business banking companies to maximize Bank s liabilities, assets, and trade finance as well as cross selling CIB s affiliates 3. Offer Business Banking products to targeted customers based on their size and segment to best suit their needs Service Quality 4. Respond and follow up on sales inquiries for targeted clients to comply with the set level of service &amp; ensure customer satisfaction 5. Handle customers complaints properly, directs them to the relevant channels and recommends solutions to evade re-occurrence and ensure they are closed within the set TAT 6. Responsible for the continuous update of the Business Banking customer data &amp; KYC to develop &amp; improve the database with the support of the Business Banking Service Officers . Reports / Analysis 7. Report inflows and outflows of the Business Banking companies on daily basis to monitor performance against set budgets, and plan for any rectification if needed 8. Prepare Call Memos for current business banking customers to report their market situation frequently through site visits, phone calls and checking the suppliers and buyers lists Policies, Processes and Procedures 9. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Day-to-day management 10. Follow the day-to-day operations related to own jobs in the Business Banking department to ensure continuity of work Compliance 11. Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree of Commerce, Business Administration, Accounting or its equivalent. Preferably, MBA holder Minimum of 3 years relevant banking experience Good command of English and Arabic languages Must be capable of using basic computer software such as Office, Internet and email Business Banking RM has to pass successfully the SEMP exam to be promoted to Business Banking Senior RM. Skills Selling skills Customer centric Quantitative and qualitative analytical skills Excellent Communication and negotiation skills</p>

Job Purpose: To lead a team of Technical Office Engineers, Quantity Surveying Engineers, Material Engineers to review the project’s design drawings, in order to implement the shop drawing designs, quantity surveying systems and material management systems and procedures. Tasks, Roles & Responsibilities:Coordinate with procurement, purchasing, subcontractors and suppliers after arrangement with Site Manger. Manage the technical office team in performing delegated tasks. Follow up /Review the project designs with consultant in order to prepare project shop drawing to highlight any deviation with the code/standards. Manage shop drawing team and design offices to produce project’s shop drawings in a timely and accurate manner and getting consultant approval. Follow up with project consultant the effective cycle of approvals for shop drawing and Material submittals. Review As-Built drawings and manuals Communicate with the project team and manage the preparation of the updated reports to project manager Coordinate with Site Manager and project control Manager under project Manager direct supervision to set an effective work procedure, work priorities and suitable resources allocation. Solve problems, identify and eliminate unwanted costs, while improving function and quality. Review Client’s invoice. Manage and support with HR team the indirect labors and make sure that is not exceed the project budget according to OD approved indirect wages manpower. Lead and direct coordination process to resolve a conflict prior to installation. Attend progress meetings with consultant and client. Coordinate all technical matters between engineering, construction, procurement and subcontractors in order to solve any potential problems. Manage Quantity Surveying team in the issuance of bill of quantities, payment approvals and change orders in a timely and accurate manner. Ensure an effective material management process relating to, submittals approval process, control, storage and distribution of materials according to the projects’ needs Explore, enforce and manage value engineering and seek client approval Manage design changes and communicate information with other departments Documents technical lesson learned and share it with other departments Perform periodic performance appraisals for line reports and other staff Ensure adherence to technical office policies and procedures through continuous review to the project contracts, terms and conditions, time schedule, review of design drawings and owner/consultant’s bill of quantities (BOQ). Support planning and cost control departments in monitoring monthly construction progress. Support Contract Administrators in preparing any technical/cost claims with sufficient information about any variation orders. Coordination of preparation and submittals of as-built drawings and O&M Manuals.<br>MINIMUN QUALIFICATION & REQUIREMENTS:Bachelor degree of Engineering15+ years of total work experience. Strong Managerial skills Strong analytical and problem-solving skills Strong Communication Skills Strong negotiation skills Excellent Delegating skills Preferable PRMG or PMP or MBA.

About the Company With a strong experience across the GCC, North Africa, North America, and Europe, Minds Advisory combines global best practices with deep local insights to help clients navigate the nuances of each market. Our work is grounded in a “Make It Happen” DNA; with hands-on delivery, systemic thinking, and authentic collaboration. As part of our team, you’ll engage with organizations from boardroom to shopfloor, driving tangible operational improvements and empowering teams through transformation. You’ll work alongside seasoned professionals, operations experts, strategists, and digital consultants, all who bring both industry depth and practical know-how. This role is ideal for those who thrive in high-impact environments, value mature and collaborative cultures, and are passionate about delivering measurable results. Expect to contribute to projects that generate clear ROI, build performance-driven cultures, and leave lasting change.<br>About the role We are looking for an Operations Consultant to join our Advisory team based out of Egypt while aligned to our regional KSA Head Office. As a Consultant, you will be part of one or more project modules and engagements for our clients as well as contribute to business development activities internally and externally. From day one, you will be considered an entrepreneur within the firm; encouraged to take initiatives, think creatively and take full ownership for driving impact.<br>Role responsibilities<br>Strategy & Business Analysis• Analyze business operations, processes, and organizational structures to identify areas forimprovement• Conduct market research, competitor benchmarking, and financial assessments to supportdecision-making• Develop strategic plans and actionable recommendations tailored to client needs<br>Client Engagement & Delivery• Collaborate with clients and stakeholders to understand objectives, challenges, and opportunities• Facilitate workshops, meetings, and presentations to communicate insights and solutions effectively• Support the implementation of recommended strategies and monitor outcomes to ensure impact<br>Project Support & Execution• Work closely with project teams to support end-to-end delivery of engagements• Prepare client-ready deliverables including reports, presentations, process maps, and analysis decks• Provide ongoing support and guidance to clients to address emerging challenges<br>Research & Knowledge Building• Stay updated on industry trends, market shifts, and emerging business practices• Collaborate with team members for delivery and knowledge sharing• Identify opportunities to enhance project approaches and methodologies<br>Qualifications• 8+ years Operations working experience in relevant industry, multinational FMCG as an advantage• Strong Operations background and in-depth function knowledge (e.g., Manufacturing, Supply Chain, Procurement)• Previous consulting experience is a must with demonstrated hands-on expertise in managing clients and engagements • Bachelor’s or master’s degree in a relevant field, preferably Engineering• Advanced degrees or certifications (e.g., MBA, PMP, specialized Operations and/or Lean Management Certifications) are an advantage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Country Manager - (Fitness &amp; Wellness) <p>We're hiring for a&nbsp;<strong>Country Manager</strong> to lead the business in Egypt. The successful candidate will be responsible for establishing and growing the company's presence in the market, building strategic partnerships, developing the local team, and ensuring the achievement of commercial and operational objectives.</p><br> Key Responsibilities <ul><li>Develop and execute the company's market-entry and growth strategy for Egypt.</li><li>Take full responsibility for the country's commercial performance, revenue growth, profitability, and operational results.</li><li>Identify new business opportunities, strategic partnerships, and potential B2B clients.</li><li>Build and maintain strong relationships with corporate clients, partners, suppliers, government entities, and other key stakeholders.</li><li>Lead business development activities, including prospecting, negotiations, contract management, and partnership development.</li><li>Conduct market research and monitor industry trends, customer needs, competitor activities, and regulatory developments.</li><li>Develop annual business plans, budgets, sales forecasts, and performance targets.</li><li>Recruit, develop, and manage the local team while creating a high-performance and collaborative culture.</li><li>Oversee day-to-day operations and ensure alignment with the company's regional standards, policies, and brand values.</li><li>Collaborate closely with the UAE regional leadership team and provide regular updates on performance, opportunities, challenges, and market developments.</li><li>Ensure compliance with Egyptian laws, regulations, licensing requirements, and company policies.</li><li>Represent the company at industry events, networking activities, conferences, and business meetings.</li></ul> Qualifications and Experience <ul><li>Bachelor's degree in Business Administration, Management, Marketing, Finance, or a related field. An MBA is an advantage.</li><li>10–15 years of progressive experience in general management, commercial leadership, business development, sales, or operations.</li><li>Proven experience in launching, scaling, or managing a business, business unit, or country operation.</li><li>Strong B2B commercial experience is highly preferred.</li><li>Experience within the fitness, wellness, health, sports, hospitality, lifestyle, or related industries is an advantage but not mandatory.</li><li>Strong knowledge of the Egyptian market and established local business networks.</li><li>Demonstrated experience in developing strategic partnerships and managing senior-level client relationships.</li><li>Strong financial and commercial acumen, including budgeting, forecasting, and profit-and-loss management.</li><li>Proven leadership experience with the ability to recruit, motivate, and develop high-performing teams.</li><li>Excellent negotiation, communication, presentation, and stakeholder-management skills.</li><li>Entrepreneurial mindset with the ability to operate effectively in a fast-paced, expanding business.</li><li>Fluency in Arabic and English is required.</li></ul> Key Competencies <ul><li>Strategic and commercial thinking</li><li>Business development and B2B sales</li><li>Market-entry and expansion experience</li><li>Leadership and team development</li><li>Financial and operational management</li><li>Relationship building and negotiation</li><li>Results orientation and accountability</li><li>Adaptability and problem-solving</li></ul> What the Company Offers <ul><li>The opportunity to lead the Egyptian market expansion of an established UAE-based fitness company.</li><li>A senior leadership position with significant ownership and decision-making authority.</li><li>A competitive compensation package.</li><li>Career-development opportunities within a growing regional organization.</li><li>A dynamic, entrepreneurial, and performance-driven working environment.</li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>VP of Operations</strong><br><strong>Company:</strong> Rescom Financial Services<br><strong>Location:</strong> <strong>Miami, Florida, United States</strong><br><strong>Employment Type:</strong> <strong>Full-time</strong><br><strong>Salary:</strong> <strong>$85,000 - $130,000 USD per annum</strong><br><strong>Job Overview</strong><br>Rescom Financial Services is seeking a dynamic and experienced <strong>VP of Operations</strong> to join our senior leadership team. With a strong reputation built on years of learning, adapting, and delivering exceptional results for our clients, we pride ourselves on our professionalism and client-centric approach. The successful candidate will be a strategic leader responsible for overseeing and optimising all operational aspects of our organisation. This role is pivotal in driving efficiency, productivity, and the overall performance of the company, ensuring we continue to provide the unparalleled service our clients expect.<br><strong>Responsibilities</strong><br>As the VP of Operations, you will be responsible for the smooth and efficient running of the company. Your key duties will include:<br>- Developing and implementing operational strategies, policies, and procedures to support the company's strategic goals.<br>- Leading, mentoring, and developing the operations teams to foster a culture of high performance and continuous improvement.<br>- Overseeing the daily workflow of key business functions, including mortgage processing and client services, to ensure targets are met.<br>- Analysing operational processes and identifying opportunities for enhancement, automation, and increased efficiency.<br>- Managing departmental budgets, forecasting requirements, and ensuring resources are allocated effectively.<br>- Ensuring full compliance with all relevant financial regulations and industry standards.<br>- Collaborating with other executive team members to align operational activities with broader business objectives.<br>- Monitoring and reporting on operational performance, using data-driven insights to guide decision-making.<br><strong>Qualifications</strong><br>The ideal candidate will possess a combination of industry expertise, leadership skills, and strategic vision. Key qualifications include:<br>- Proven experience in a senior operational leadership role, such as Director or VP of Operations, preferably within the mortgage or financial services industry.<br>- A comprehensive understanding of mortgage industry processes and regulations.<br>- Exceptional leadership and people management skills, with a demonstrated ability to inspire and motivate teams.<br>- Strong strategic planning and business development capabilities.<br>- Excellent analytical and problem-solving skills, with a talent for process optimisation.<br>- Strong financial acumen with experience in budget management and financial analysis.<br>- Outstanding communication and interpersonal skills, capable of building strong relationships with stakeholders at all levels.<br>- A Bachelor's degree in Business Administration, Finance, or a related field is required; an MBA is highly desirable.<br><strong>What We Offer</strong><br>- A competitive salary ranging from <strong>$85,000 to $130,000 USD per annum</strong>, dependent on experience.<br>- A key leadership position with the opportunity to make a significant impact on the company's growth and success.<br>- A professional, positive, and friendly work environment where your experience is valued.<br>- The chance to work with a dedicated team committed to providing the best possible solutions for our clients.</p><br><br> <br><br> </div>

We are looking for a talent who is suitable for the position of Business Manager (PE/PS/PET/Specialty Plastic Resins - Egypt) to join Stavian to #GOGLOBAL with the following criteria & work:<br>Assess and identify new opportunities for growth in current and prospective markets. Develop and maintain customer data base by contacting, collect inquiry and sending offer regularly. In charge of buying and selling plastic resins including Specialty Plastic Resins from EGYPT producers, distributors and selling Specialty Plastic Resins to assigned existing customers and new customers. Represent company at meetings and conferences in EGYPT and international tradeshows to promote company’s trademarks and products. Maintain and develop relationship with EGYPT resin producers Assisting Branch Manager to monitor logistics, inventory management and cargo allocations Market research, conduct market research by gathering market information for price setting to specific markets. Prepare marketing reports; market situation and competitors’ products to analyze market trend based on region, seasoning and customer habit. Marketing idea and strategy to gain potential customer’s interest<br>Requirement:Minimum 3 years of experience in trading polymers (Specialty Plastic Resins) in EGYPT and international markets. In-depth understanding about polymer market in EGYPT. Able to be on abroad or domestic business trips. In-depth understanding of the latest business policies and regulations. Skills Demonstrable analytical thinking & business insight. Excellent written and verbal communication skills Outstanding leadership quality and negotiation skills Time and task management. Be able to work independently under high pressure and flexibility work environment Qualification Bachelor’s degree in Business, Business Management, International Trade or other related fields. MBA degree is preferred.<br>Benefits and policies:Competitive compensation package. Opportunity to gain updated knowledge of polymer/ petrochemical. Enable to work in international team players and diversify working environment.

We are looking for a talent who is suitable for the position of Business Manager (PE/PS/PET/Specialty Plastic Resins - Egypt) to join Stavian to #GOGLOBAL with the following criteria & work:<br>Assess and identify new opportunities for growth in current and prospective markets. Develop and maintain customer data base by contacting, collect inquiry and sending offer regularly. In charge of buying and selling plastic resins including Specialty Plastic Resins from EGYPT producers, distributors and selling Specialty Plastic Resins to assigned existing customers and new customers. Represent company at meetings and conferences in EGYPT and international tradeshows to promote company’s trademarks and products. Maintain and develop relationship with EGYPT resin producers Assisting Branch Manager to monitor logistics, inventory management and cargo allocations Market research, conduct market research by gathering market information for price setting to specific markets. Prepare marketing reports; market situation and competitors’ products to analyze market trend based on region, seasoning and customer habit. Marketing idea and strategy to gain potential customer’s interest<br>Requirement:Minimum 3 years of experience in trading polymers (Specialty Plastic Resins) in EGYPT and international markets. In-depth understanding about polymer market in EGYPT. Able to be on abroad or domestic business trips. In-depth understanding of the latest business policies and regulations. Skills Demonstrable analytical thinking & business insight. Excellent written and verbal communication skills Outstanding leadership quality and negotiation skills Time and task management. Be able to work independently under high pressure and flexibility work environment Qualification Bachelor’s degree in Business, Business Management, International Trade or other related fields. MBA degree is preferred.<br>Benefits and policies:Competitive compensation package. Opportunity to gain updated knowledge of polymer/ petrochemical. Enable to work in international team players and diversify working environment.

Job Purpose:We are seeking a seasoned, high-volume Customer Service Senior Manager to lead customer experience operations across a premier, large-scale flagship city/community development. Overseeing a vast footprint of residential and commercial residents, this role requires managing mega-volume daily operations, contact center strategy, on-ground service centers, and high-stakes escalation management to ensure exceptional satisfaction across thousands of daily touchpoints.<br>Key Responsibilities:Lead, scale, and optimize end-to-end customer service operations for a massive residential/commercial master-planned development. Direct cross-functional teams spanning inbound/outbound call centers, digital/omnichannel support platforms, and walk-in customer care hubs. Design, implement, and streamline SLAs, KPIs, and workflows capable of seamlessly handling thousands of daily inquiries, requests, and service tickets. Serve as the final escalation authority for complex resident issues, community service disruptions, and high-priority legal or community relations concerns. Analyze customer feedback, CSAT, and NPS metrics across diverse demographic segments to continuously improve community living experiences and operational efficiency. Direct and inspire a large team of managers, supervisors, and front-line staff; lead workforce planning, performance tracking, and continuous training programs. Partner closely with Community Management, Security, Maintenance/Facility Management, Finance, and IT teams to resolve complex cross-functional challenges. Drive digital transformation initiatives, CRM optimization (e.g., Salesforce/Oracle), and self-service portal adoption to scale support efficiently.<br>Requirements & Qualifications:Experience: 10–15+ years of progressive customer service experience, with at least 5+ years in a senior leadership role managing large-scale, high-volume operations. Industry Background: Experience in large Real Estate Developments, Mega Commercial Projects, Telecommunications, Banking, or Hospitality master-developments is highly preferred. Scale Proven Ability: Proven track record of managing operations serving tens/hundreds of thousands of customers/residents. Education: Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s/MBA is a plus). Technical Skills: Deep expertise in enterprise CRM systems, workforce management tools, and omnichannel customer service platforms. Core Competencies: Exceptional leadership under pressure, conflict resolution, strategic planning, analytical mindset, and outstanding communication skills.

Job Purpose:We are seeking a seasoned, high-volume Customer Service Senior Manager to lead customer experience operations across a premier, large-scale flagship city/community development. Overseeing a vast footprint of residential and commercial residents, this role requires managing mega-volume daily operations, contact center strategy, on-ground service centers, and high-stakes escalation management to ensure exceptional satisfaction across thousands of daily touchpoints.<br>Key Responsibilities:Lead, scale, and optimize end-to-end customer service operations for a massive residential/commercial master-planned development. Direct cross-functional teams spanning inbound/outbound call centers, digital/omnichannel support platforms, and walk-in customer care hubs. Design, implement, and streamline SLAs, KPIs, and workflows capable of seamlessly handling thousands of daily inquiries, requests, and service tickets. Serve as the final escalation authority for complex resident issues, community service disruptions, and high-priority legal or community relations concerns. Analyze customer feedback, CSAT, and NPS metrics across diverse demographic segments to continuously improve community living experiences and operational efficiency. Direct and inspire a large team of managers, supervisors, and front-line staff; lead workforce planning, performance tracking, and continuous training programs. Partner closely with Community Management, Security, Maintenance/Facility Management, Finance, and IT teams to resolve complex cross-functional challenges. Drive digital transformation initiatives, CRM optimization (e.g., Salesforce/Oracle), and self-service portal adoption to scale support efficiently.<br>Requirements & Qualifications:Experience: 10–15+ years of progressive customer service experience, with at least 5+ years in a senior leadership role managing large-scale, high-volume operations. Industry Background: Experience in large Real Estate Developments, Mega Commercial Projects, Telecommunications, Banking, or Hospitality master-developments is highly preferred. Scale Proven Ability: Proven track record of managing operations serving tens/hundreds of thousands of customers/residents. Education: Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s/MBA is a plus). Technical Skills: Deep expertise in enterprise CRM systems, workforce management tools, and omnichannel customer service platforms. Core Competencies: Exceptional leadership under pressure, conflict resolution, strategic planning, analytical mindset, and outstanding communication skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Automotive Marketing Director is responsible for developing and executing the overall marketing strategy for the automotive business, driving brand awareness, customer engagement, lead generation, and commercial growth across all business lines.<br> The role leads marketing planning, campaign development, digital transformation, customer experience initiatives, and brand positioning while ensuring alignment with the company's commercial objectives and manufacturer guidelines.<br> Key Responsibilities: Marketing Strategy: Develop and implement the overall marketing strategy aligned with business objectives, sales targets, and brand positioning.<br> Brand Management: Lead brand positioning and ensure consistent application of brand identity, communication standards, and manufacturer guidelines.<br> Campaign Management: Plan and oversee integrated marketing campaigns across ATL, BTL, digital, social media, CRM, and experiential channels.<br> Digital Marketing: Drive digital marketing strategy, performance marketing, online presence, and lead-generation initiatives.<br> Customer Acquisition: Develop initiatives to increase qualified leads, showroom traffic, test drives, conversions, and customer retention.<br> Product &amp; Launch Marketing: Lead marketing plans for new vehicle launches, model updates, campaigns, and commercial offers.<br> Customer Experience: Develop marketing initiatives that enhance customer engagement and strengthen the overall automotive customer journey.<br> Market Intelligence: Monitor market trends, competitor activity, customer behavior, and industry developments to identify growth opportunities.<br> Marketing Budget: Manage the marketing budget, optimize spending, and measure ROI across marketing activities.<br> Team Leadership: Lead, develop, and motivate the marketing team while managing external agencies and strategic partners.<br> Performance Analytics: Establish KPIs and regularly analyze campaign performance, lead quality, conversion rates, customer acquisition costs, and overall marketing ROI.<br> Cross-Functional Collaboration: Work closely with Sales, Aftersales, Finance, HR, and Operations to ensure integrated commercial and customer-focused initiatives.<br> Education: Bachelor's degree in Marketing, Business Administration, Communications, or a related field.<br> A Master's degree/MBA is a plus.<br> Experience: 10+ years of progressive marketing experience, with significant experience in the automotive industry and at least 3–5 years in a senior marketing leadership role.<br> Automotive Expertise: Strong understanding of automotive retail, dealer operations, customer journeys, vehicle launches, lead generation, and automotive market dynamics.<br> Strategic Leadership: Proven ability to develop and execute comprehensive marketing strategies that deliver measurable commercial results.<br> Digital Expertise: Strong knowledge of digital marketing, performance marketing, CRM, social media, SEO/SEM, content, and marketing analytics.<br> Commercial Acumen: Strong understanding of sales funnels, customer acquisition, conversion, retention, and marketing ROI.<br> Leadership Skills: Proven experience leading marketing teams, agencies, and multiple stakeholders.<br> Analytical Skills: Strong ability to interpret market data, campaign performance, customer insights, and financial metrics to drive decisions.<br> Communication: Excellent English communication, presentation, negotiation, and stakeholder-management skills.<br> Budget Management: Experience managing significant marketing budgets and optimizing marketing investment based on business performance.<br></span> </div>

<p>We are looking for an experienced Chief Technology Officer (CTO) to lead the technical vision, architecture, and technology strategy for a next-generation digital wealth management platform . The platform includes native iOS and Android applications, a web-based administration portal, and an AI-powered investment and advisory engine. As CTO, you will be responsible for defining the platform's long-term technology direction, architecture, security, and governance while partnering closely with the Engineering Director, AI Engineering team, Product, and business stakeholders. This is a strategic leadership position focused on technology vision, technical governance, and business alignment rather than day-to-day software development.</p><p>Key Responsibilities</p><ul><li><strong>Technology Strategy &amp; Architecture</strong> Define and own the end-to-end architecture for mobile applications, web platforms, AI services, backend systems, and cloud infrastructure. Establish technology standards, architectural principles, and engineering best practices. Lead architectural decisions across microservices, event-driven systems, APIs, cloud infrastructure, and real-time data platforms. Drive technology roadmaps, architecture evolution, scalability, and technical debt management. Define non-functional requirements including scalability, performance, availability, resilience, and security.</li><li><strong>AI &amp; Innovation</strong> Define the organization's AI strategy and oversee the integration of AI-powered capabilities. Guide the development of LLM-powered services, conversational AI, and intelligent automation. Establish AI governance frameworks covering model quality, explainability, monitoring, bias mitigation, auditability, and regulatory compliance. Ensure AI solutions meet business objectives while operating within regulated financial environments.</li><li><strong>Security &amp; Compliance</strong> Own the platform's security architecture, including authentication, authorization, encryption, API security, and identity management. Ensure compliance with financial regulations, data privacy laws, and security standards across all markets. Oversee disaster recovery, business continuity, and platform resilience strategies. Establish governance for audit trails, compliance reporting, and regulatory readiness.</li><li><strong>Engineering Leadership</strong> Provide technical leadership across engineering teams and resolve complex architectural challenges. Lead architecture reviews, technical governance, and engineering decision-making. Define engineering standards, technical hiring criteria, and technology best practices. Identify technical risks and ensure mitigation strategies are implemented throughout the product lifecycle.</li><li><strong>Executive Stakeholder Management</strong> Act as the primary technology advisor to executive leadership, clients, investors, and strategic partners. Translate complex technical concepts into business-focused recommendations. Partner with Product, Engineering, and Project Management teams to align technology delivery with business goals. Support client engagements, pre-sales activities, RFP responses, and investor presentations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, or a related field (Master's degree or MBA is preferred).</li><li>10+ years of technology leadership experience in roles such as CTO, VP Engineering, or Head of Engineering.</li><li>Minimum 3 years of experience within FinTech, WealthTech, Digital Banking, or Neo Banking .</li><li>Proven experience delivering enterprise-scale digital platforms within regulated financial environments.</li><li>Demonstrated experience leading AI/ML products, preferably involving financial advisory, portfolio management, risk scoring, or intelligent decision-making.</li><li>Strong expertise in distributed systems, microservices, cloud-native architecture, APIs, and real-time platforms.</li><li>Hands-on knowledge of AWS, Azure, or Google Cloud Platform and modern DevOps practices.</li><li>Experience integrating KYC/eKYC providers, payment gateways, trading platforms, and market data providers.</li><li>Strong understanding of cybersecurity, identity management, encryption, compliance, and financial regulations.</li><li>Experience leading engineering organizations of 8 15+ engineers.</li><li>Excellent stakeholder management, leadership, and communication skills.</li><li>Fluent in both Arabic and English.</li></ul><p><strong>Nice to Have</strong></p><ul><li>Experience building Wealth Management, Investment, Trading, or Digital Banking platforms.</li><li>Knowledge of MENA financial regulations, AML, KYC, and data residency requirements.</li><li>Experience with LLMs, AI Agents, Conversational AI, or Generative AI products.</li><li>Experience presenting to executive boards, regulators, and investors.</li><li>Background in vendor management, technology budgeting, and strategic sourcing.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Chief Technology Officer (CTO) to lead the technical vision, architecture, and technology strategy for a next-generation digital wealth management platform .<br> The platform includes native iOS and Android applications, a web-based administration portal, and an AI-powered investment and advisory engine.<br> As CTO, you will be responsible for defining the platform's long-term technology direction, architecture, security, and governance while partnering closely with the Engineering Director, AI Engineering team, Product, and business stakeholders.<br> This is a strategic leadership position focused on technology vision, technical governance, and business alignment rather than day-to-day software development.<br> Key ResponsibilitiesTechnology Strategy &amp; Architecture Define and own the end-to-end architecture for mobile applications, web platforms, AI services, backend systems, and cloud infrastructure.<br> Establish technology standards, architectural principles, and engineering best practices.<br> Lead architectural decisions across microservices, event-driven systems, APIs, cloud infrastructure, and real-time data platforms.<br> Drive technology roadmaps, architecture evolution, scalability, and technical debt management.<br> Define non-functional requirements including scalability, performance, availability, resilience, and security.<br> AI &amp; Innovation Define the organization's AI strategy and oversee the integration of AI-powered capabilities.<br> Guide the development of LLM-powered services, conversational AI, and intelligent automation.<br> Establish AI governance frameworks covering model quality, explainability, monitoring, bias mitigation, auditability, and regulatory compliance.<br> Ensure AI solutions meet business objectives while operating within regulated financial environments.<br> Security &amp; Compliance Own the platform's security architecture, including authentication, authorization, encryption, API security, and identity management.<br> Ensure compliance with financial regulations, data privacy laws, and security standards across all markets.<br> Oversee disaster recovery, business continuity, and platform resilience strategies.<br> Establish governance for audit trails, compliance reporting, and regulatory readiness.<br> Engineering Leadership Provide technical leadership across engineering teams and resolve complex architectural challenges.<br> Lead architecture reviews, technical governance, and engineering decision-making.<br> Define engineering standards, technical hiring criteria, and technology best practices.<br> Identify technical risks and ensure mitigation strategies are implemented throughout the product lifecycle.<br> Executive Stakeholder Management Act as the primary technology advisor to executive leadership, clients, investors, and strategic partners.<br> Translate complex technical concepts into business-focused recommendations.<br> Partner with Product, Engineering, and Project Management teams to align technology delivery with business goals.<br> Support client engagements, pre-sales activities, RFP responses, and investor presentations.<br> Bachelor's degree in Computer Science, Software Engineering, or a related field (Master's degree or MBA is preferred).<br> 10+ years of technology leadership experience in roles such as CTO, VP Engineering, or Head of Engineering.<br> Minimum 3 years of experience within FinTech, WealthTech, Digital Banking, or Neo Banking .<br> Proven experience delivering enterprise-scale digital platforms within regulated financial environments.<br> Demonstrated experience leading AI/ML products, preferably involving financial advisory, portfolio management, risk scoring, or intelligent decision-making.<br> Strong expertise in distributed systems, microservices, cloud-native architecture, APIs, and real-time platforms.<br> Hands-on knowledge of AWS, Azure, or Google Cloud Platform and modern DevOps practices.<br> Experience integrating KYC/eKYC providers, payment gateways, trading platforms, and market data providers.<br> Strong understanding of cybersecurity, identity management, encryption, compliance, and financial regulations.<br> Experience leading engineering organizations of 8–15+ engineers.<br> Excellent stakeholder management, leadership, and communication skills.<br> Fluent in both Arabic and English.<br> Nice to Have Experience building Wealth Management, Investment, Trading, or Digital Banking platforms.<br> Knowledge of MENA financial regulations, AML, KYC, and data residency requirements.<br> Experience with LLMs, AI Agents, Conversational AI, or Generative AI products.<br> Experience presenting to executive boards, regulators, and investors.<br> Background in vendor management, technology budgeting, and strategic sourcing.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Chief Technology Officer (CTO) to lead the technical vision, architecture, and technology strategy for a next-generation digital wealth management platform .<br> The platform includes native iOS and Android applications, a web-based administration portal, and an AI-powered investment and advisory engine.<br> As CTO, you will be responsible for defining the platform's long-term technology direction, architecture, security, and governance while partnering closely with the Engineering Director, AI Engineering team, Product, and business stakeholders.<br> This is a strategic leadership position focused on technology vision, technical governance, and business alignment rather than day-to-day software development.<br> Key ResponsibilitiesTechnology Strategy &amp; Architecture Define and own the end-to-end architecture for mobile applications, web platforms, AI services, backend systems, and cloud infrastructure.<br> Establish technology standards, architectural principles, and engineering best practices.<br> Lead architectural decisions across microservices, event-driven systems, APIs, cloud infrastructure, and real-time data platforms.<br> Drive technology roadmaps, architecture evolution, scalability, and technical debt management.<br> Define non-functional requirements including scalability, performance, availability, resilience, and security.<br> AI &amp; Innovation Define the organization's AI strategy and oversee the integration of AI-powered capabilities.<br> Guide the development of LLM-powered services, conversational AI, and intelligent automation.<br> Establish AI governance frameworks covering model quality, explainability, monitoring, bias mitigation, auditability, and regulatory compliance.<br> Ensure AI solutions meet business objectives while operating within regulated financial environments.<br> Security &amp; Compliance Own the platform's security architecture, including authentication, authorization, encryption, API security, and identity management.<br> Ensure compliance with financial regulations, data privacy laws, and security standards across all markets.<br> Oversee disaster recovery, business continuity, and platform resilience strategies.<br> Establish governance for audit trails, compliance reporting, and regulatory readiness.<br> Engineering Leadership Provide technical leadership across engineering teams and resolve complex architectural challenges.<br> Lead architecture reviews, technical governance, and engineering decision-making.<br> Define engineering standards, technical hiring criteria, and technology best practices.<br> Identify technical risks and ensure mitigation strategies are implemented throughout the product lifecycle.<br> Executive Stakeholder Management Act as the primary technology advisor to executive leadership, clients, investors, and strategic partners.<br> Translate complex technical concepts into business-focused recommendations.<br> Partner with Product, Engineering, and Project Management teams to align technology delivery with business goals.<br> Support client engagements, pre-sales activities, RFP responses, and investor presentations.<br> Bachelor's degree in Computer Science, Software Engineering, or a related field (Master's degree or MBA is preferred).<br> 10+ years of technology leadership experience in roles such as CTO, VP Engineering, or Head of Engineering.<br> Minimum 3 years of experience within FinTech, WealthTech, Digital Banking, or Neo Banking .<br> Proven experience delivering enterprise-scale digital platforms within regulated financial environments.<br> Demonstrated experience leading AI/ML products, preferably involving financial advisory, portfolio management, risk scoring, or intelligent decision-making.<br> Strong expertise in distributed systems, microservices, cloud-native architecture, APIs, and real-time platforms.<br> Hands-on knowledge of AWS, Azure, or Google Cloud Platform and modern DevOps practices.<br> Experience integrating KYC/eKYC providers, payment gateways, trading platforms, and market data providers.<br> Strong understanding of cybersecurity, identity management, encryption, compliance, and financial regulations.<br> Experience leading engineering organizations of 8–15+ engineers.<br> Excellent stakeholder management, leadership, and communication skills.<br> Fluent in both Arabic and English.<br> Nice to Have Experience building Wealth Management, Investment, Trading, or Digital Banking platforms.<br> Knowledge of MENA financial regulations, AML, KYC, and data residency requirements.<br> Experience with LLMs, AI Agents, Conversational AI, or Generative AI products.<br> Experience presenting to executive boards, regulators, and investors.<br> Background in vendor management, technology budgeting, and strategic sourcing.<br></span> </div>

<p><strong>. Accounting Operations &amp; Controls</strong></p><p><strong>•&nbsp; </strong>Oversee all accounting operations including general ledger, accounts payable/receivable, payroll, and bank reconciliation</p><p><strong>•&nbsp; </strong>Ensure timely and accurate preparation of monthly, quarterly, and annual financial statements in compliance with Egyptian Accounting Standards (EAS) and IFRS where applicable</p><p><strong>•&nbsp; </strong>Establish and enforce robust internal controls, accounting policies, and financial procedures across all departments</p><p><strong>•&nbsp; </strong>Manage the fixed assets register, depreciation schedules, and inventory valuation</p><p><strong>•&nbsp; </strong>Coordinate and manage internal and external audit processes, ensuring timely responses to all audit findings</p><p><strong>•&nbsp; </strong>Ensure full compliance with Egyptian tax regulations, VAT, and all statutory filing obligations</p><p><strong>2. Financial Planning &amp; Strategy</strong></p><p><strong>•&nbsp; </strong>Lead the development and execution of the university's financial strategy aligned with its academic mission and long-term institutional goals</p><p><strong>•&nbsp; </strong>Oversee annual budgeting and multi-year financial planning processes in coordination with all academic and administrative departments</p><p><strong>•&nbsp; </strong>Provide data-driven financial insights and scenario analysis to support strategic decision-making by the President and Board of Trustees</p><p><strong>•&nbsp; </strong>Develop revenue diversification strategies and cost optimisation plans to ensure long-term fiscal sustainability</p><p><strong>•&nbsp; </strong>Lead financial feasibility studies for new academic programs, campus expansions, or capital investments</p><p><strong>3. Treasury &amp; Cash Flow Management</strong></p><p><strong>•&nbsp; </strong>Manage the university's daily cash flow, liquidity position, and banking relationships</p><p><strong>•&nbsp; </strong>Oversee credit facilities, loan agreements, and investment portfolios in coordination with banking partners</p><p><strong>•&nbsp; </strong>Ensure adequate funding is available for all operational and capital expenditure requirements</p><p><strong>•&nbsp; </strong>Monitor and manage foreign currency exposure and related financial risks where applicable</p><p><strong>4. Financial Reporting &amp; Governance</strong></p><p><strong>•&nbsp; </strong>Prepare and present comprehensive financial reports to the University President, Board of Trustees, and governance committees</p><p><strong>•&nbsp; </strong>Implement financial KPIs and management dashboards to track institutional financial health in real time</p><p><strong>•&nbsp; </strong>Support accreditation processes by providing required financial documentation, analysis, and compliance evidence</p><p><strong>•&nbsp; </strong>Ensure full transparency and accuracy in all financial communications and disclosures</p><p><strong>5. Compliance, Audit &amp; Risk Management</strong></p><p><strong>•&nbsp; </strong>Ensure compliance with Egyptian tax law, labor law financial obligations, social insurance, and all applicable statutory requirements</p><p><strong>•&nbsp; </strong>Develop and maintain a financial risk register and present risk reports to senior leadership on a regular basis</p><p><strong>•&nbsp; </strong>Ensure adequate insurance coverage and financial contingency plans are in place</p><p><strong>•&nbsp; </strong>Oversee all regulatory filings and liaise with tax authorities, government bodies, and external auditors</p><p><strong>6. Team Leadership &amp; Development</strong></p><p><strong>•&nbsp; </strong>Lead, mentor, and develop the finance and accounting team to build a high-performing, professional department</p><p><strong>•&nbsp; </strong>Establish clear roles, responsibilities, and performance objectives for all team members</p><p><strong>•&nbsp; </strong>Foster a culture of accountability, accuracy, continuous improvement, and ethical financial practice</p><p><strong>•&nbsp; </strong>Partner with HR on headcount planning, salary scale management, and payroll governance</p><p><strong>Requirements</strong></p><ul><li><p><strong>•&nbsp; Bachelor's degree in Accounting, Finance, or a related field; Master's degree (MBA or MSc Finance) is strongly preferred</strong></p><p><strong>•&nbsp; </strong>Professional qualification is required: CPA, CMA, ACCA, CA, or equivalent</p><p><strong>•&nbsp; </strong>Minimum 10 years of progressive experience in accounting and financial management, with at least 3–5 years in a Finance Director, CFO, or equivalent senior leadership role</p><p><strong>•&nbsp; </strong>Prior experience in higher education, non-profit, or international organisation sector is a significant advantage</p><p><strong>•&nbsp; </strong>Proven track record in financial planning, budgeting, audit management, and full-cycle accounting operations</p><p><strong>•&nbsp; </strong>Strong knowledge of Egyptian Accounting Standards (EAS), Egyptian tax law, labor law financial obligations, and social insurance regulations</p><p><strong>•&nbsp; </strong>Experience with ERP systems (Oracle, SAP, Microsoft Dynamics, or equivalent)</p><p><strong>•&nbsp; </strong>Excellent command of English and Arabic — both written and spoken</p></li></ul><p></p>

Duties & Responsibilities:1. Handle internal communication & follow up with all Departments concerned with SMEs facilities’ cycle; with the main objective of speeding up the Approval & Booking Cycle (Departments include: Risk Assessment, Investigation, Conformity & Credit Admin.…etc.).2. Follow up on all issues related to Credit Operations with concerned back office departments to speed up the Credit Disbursement cycle.3. Ensure the regularity, utilization and proper implementation of the credit facilities granted to the client.4. Responsible for serving assigned accounts with the objective of providing efficient customer service through proactive serving and timely coordination with other Support Functions/Head Office Departments.5. Access Workflow Tool to upload & track all SMEs Files and prepare pipeline reports and action plans whenever needed6. Maintain knowledge of the CBE rules and regulations governing SMEs clients. Prepare CBE rating, statistics, and periodic reports (such as provisions, overruns, and fiscal stamps).7. Manage registers, filing, and archiving of files. Preserve all original documentation of SMEs credit facilities (agreements, covenants, contracts, promissory notes…etc.) on a regular basis at the facilities’ documentation custody center - Abu Rawash.8. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.9. Ensure the correct adoption of policies and procedures in order to guarantee that the bank business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as, International Standards.<br>Job Specifications:<br>Education: Bachelor’s degree in business, Commerce, Economics or MBA substitute. Experience: Fresh grades Skills:Very Good analytical skills & attentive to details Interpersonal and communication skills Ability to manage different tasks and assignments in parallel and in a timely manner Very good computer knowledge Fluent in spoken and written Arabic and English Working Conditions:Based in Branches

Duties & Responsibilities:1. Handle internal communication & follow up with all Departments concerned with SMEs facilities’ cycle; with the main objective of speeding up the Approval & Booking Cycle (Departments include: Risk Assessment, Investigation, Conformity & Credit Admin.…etc.).2. Follow up on all issues related to Credit Operations with concerned back office departments to speed up the Credit Disbursement cycle.3. Ensure the regularity, utilization and proper implementation of the credit facilities granted to the client.4. Responsible for serving assigned accounts with the objective of providing efficient customer service through proactive serving and timely coordination with other Support Functions/Head Office Departments.5. Access Workflow Tool to upload & track all SMEs Files and prepare pipeline reports and action plans whenever needed6. Maintain knowledge of the CBE rules and regulations governing SMEs clients. Prepare CBE rating, statistics, and periodic reports (such as provisions, overruns, and fiscal stamps).7. Manage registers, filing, and archiving of files. Preserve all original documentation of SMEs credit facilities (agreements, covenants, contracts, promissory notes…etc.) on a regular basis at the facilities’ documentation custody center - Abu Rawash.8. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.9. Ensure the correct adoption of policies and procedures in order to guarantee that the bank business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as, International Standards.<br>Job Specifications:<br>Education: Bachelor’s degree in business, Commerce, Economics or MBA substitute. Experience: Fresh grades Skills:Very Good analytical skills & attentive to details Interpersonal and communication skills Ability to manage different tasks and assignments in parallel and in a timely manner Very good computer knowledge Fluent in spoken and written Arabic and English Working Conditions:Based in Branches

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Do you aim to have a dynamic impact on the world?<br>Are you up for creating solutions and solving tomorrow’s problems today? Then we have the opportunity for you!<br>We are looking to hire an ICQA Area Manager to be part of our fulfillment centre Inventory Control and Quality Assurance (ICQA) team. Our fulfillment centres sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment centre, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.<br>These fulfillment centres are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.<br>Key job responsibilities<br>- Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the fulfilment centre:<br>- Support safety programs and compliance to ensure a safe work environment for all associates<br>- Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX<br>- Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team<br>- Conduct shift planning and forecasting, alongside assigning and directing work<br>- Plan for and identify root causes of inventory deviation, via cause and effect analysis<br>- Support network-wide fulfilment &amp; operations-focused quality initiatives<br>- Review and analyse customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents<br>- Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover<br>- Appraise the performance of team members; developing, rewarding and coaching employees<br>- Experience in Business English skills, both verbal and written<br>- Experience in data analysis and reporting<br>- 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience<br>- Bachelor's degree, or Bachelor of Arts degree<br>- Master's degree, or Master's degree in management, business administration, economics, engineering, marketing<br>- Experience using SQL databases to manage and analyze large data sets<br>- Experience with an e-commerce company<br>- Experience in lean or six sigma methodologies for operational, process, and performance improvement projects including process mapping and process re-design<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>