Management Information Systems - Cairo Egypt

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>To read, analyze and digest what a business wants to accomplish with its data, and develop business analytics, ad-hoc reporting, reports, dashboards and descriptive modelling and participate in IT/Commercial projects and choose the best possible design from the DWH and BI perspective.</p> <h4>Who you are</h4> <ul> <li>Achieve the agreed objectives in light of the business intelligence strategy.</li> <li>Act as SPOC with account management teams for the new projects.</li> <li>Manage the projects internally within business intelligence team to achieve the business requirements within the agreed timelines with high quality.</li> <li>Responsible for the design, development and ongoing support of reporting and analytical solutions and descriptive models for the business community within the reporting environment.</li> <li>Use range of technologies to make data easily accessible to business users through building self-BI environment and dashboards.</li> <li>Maintain and distribute business reports library and reports metadata.</li> <li>Perform the business analysis and document the specification of business information requests.</li> <li>Work closely with modelling and data management team members for building the new models that serve the business requests.</li> <li>Design and apply data validation strategies; report design and development; security development; end user training; software deployment; and all other facets of a complete system development life cycle.</li> <li>Participate effectively in setting the data governance and reporting strategies that reduce data redundancy wherever possible.</li> <li>Provide input to long-range data warehousing plans and design current ETL systems to be in alignment with those long-range objectives.</li> <li>Work with a team of developers through architecture, design, build, test, and enhancement of corporate business intelligence solutions.</li> <li>Design, code, test and document appropriate data processes, stored procedures or reporting and analytic applications using industry proven best practices.</li> <li>Develop outline design and reports; create necessary objects to meet report requirements.</li> <li>Develop and execute unit, system integration, and user acceptance test plans and play an active role in project rollouts.</li> <li>Investigate and assist in the resolution of any day-to-day application issues.</li> <li>Identify opportunities for sharing and re-using information through the team knowledge base.</li> <li>Act promptly on the reporting issues that are assigned to the second level of support team.</li> </ul> <h4>Qualifications and competencies</h4> <ul> <li>Bachelor’s degree in computer science and/or computer engineering.</li> <li>From 0-3 years’ experience in BI domain with good knowledge of BI development and technologies.</li> <li>Excellent knowledge of Oracle PL/SQL.</li> <li>Good knowledge of BI analytical and reporting tools (SAP BO, Tableau, Power BI).</li> <li>Knowledge of telecom industry standards and technologies is preferred.</li> <li>Excellent interpersonal and communication skills both oral and written mainly in English.</li> <li>Excellent analytical thinking, problem solving and decision making.</li> <li>Service management lifecycle knowledge.</li> <li>Proven modifications and enhancements applied in the design to current application.</li> <li>Proven modifications and enhancements applied to business design.</li> <li>Must have technical and professional qualifications: <ul> <li>B.Sc. of Computer Science or Computer Engineering.</li> <li>Master degree in BI related fields is a plus.</li> <li>Experience in business intelligence field and tools.</li> <li>Certificates in BI related fields is a plus.</li> </ul> </li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>Provide administrative and operational support to the Specialty Leasing function by managing contracts, internal approvals, documentation, payment tracking, reporting, and data administration. The role is responsible for ensuring the accurate processing, control, and maintenance of all Specialty Leasing records and agreements, while acting as the primary YARDI user for contract creation, activation, and updates. The position plays a key role in supporting revenue generation activities, maintaining compliance with internal processes, and ensuring efficient coordination across Finance, Legal, and other stakeholders.</p> <h4>What you will do</h4> <li>Support the Specialty Leasing Manager in preparing weekly, monthly, and annual progress reports, sales reports, and performance trackers.</li> <li>Monitor aging reports in coordination with the Credit Control team and follow up on outstanding payments.</li> <li>Track and support the collection of new lease, renewal, and TOR payments in collaboration with Finance and Tenant Relations teams.</li> <li>Create and manage all Specialty Leasing internal approvals and ensure compliance with Delegation of Authority (DOA) requirements.</li> <li>Coordinate the preparation, issuance, execution, and filing of Specialty Leasing contracts in partnership with the Legal team.</li> <li>Ensure the accuracy and completeness of all tenant documentation, approvals, contracts, and records.</li> <li>Maintain organized electronic and physical filing systems for contracts, approvals, and supporting documentation.</li> <li>Act as the primary YARDI user for Specialty Leasing, managing contract creation, updates, amendments, activations, and approvals.</li> <li>Work closely with Finance to review, validate, and post Specialty Leasing contracts within YARDI.</li> <li>Maintain tracking sheets, equipment inventories, and operational records, ensuring accurate and timely reporting across the Specialty Leasing function.</li> <h4>Required skills to be successful</h4> <li>1–3 years of experience in administration, document control, contract administration, or a similar support role.</li> <li>Proven experience managing documentation, approvals, contracts, filing systems, and record management.</li> <li>Strong proficiency in Microsoft Office applications, particularly Excel and PowerPoint.</li> <li>Familiarity with database systems, ERP platforms, or document management systems is preferred.</li> <li>Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.</li> <li>Excellent attention to detail, data entry accuracy, and document control capabilities.</li> <li>Good problem-solving skills and the ability to work independently in a fast-paced environment.</li> <li>Good communication and interpersonal skills, with the ability to coordinate effectively with multiple stakeholders.</li> <h4>What equips you for the role</h4> <li>Bachelor’s degree in Business Administration, Commerce, or a related field.</li> <li>Experience within real estate, retail, leasing, or commercial environments is an advantage.</li> <li>Good command of English, both written and spoken.</li> <li>Strong administrative, reporting, and coordination capabilities.</li> <li>Positive, self-motivated, and proactive approach to work.</li> <li>Ability to maintain confidentiality and handle sensitive information with professionalism.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>What you’ll do</h4> <p><strong>Role purpose:</strong><br> Act as architecture and design authority across IT organization.<br> Impact assessment of requirements arising from the business and product owners to define solutions that align with our architecture strategy and achieve the optimum balance between compliance to requirements and delivery time/costs.<br> Contributing to the technical solution architecture strategy and roadmap.<br> Responsible for delivering end to end solution designs that meet business needs and requirements.<br> Responsible for aligning Vodafone Egypt IT roadmap with group strategy and guidelines.<br> In charge of resolving technology disagreements among different IT teams.<br> Responsible for auditing/reviewing IT processes and solutions.<br> Instruct and follow up on delivery teams to modify them according to IT strategy.</p> <h4>Who you are</h4> <p><strong>Job responsibility:</strong></p> <ul> <li>Lead technical design activities for major business and technology projects across IT in a way that directly impacts revenue, cost saving initiatives and NPS.</li> <li>Manage business requirements planning to ensure they are reflected into technology enablers to be implemented by delivery teams, ensuring overall business objectives will be realized.</li> <li>Lead strategic technical activities that require cooperation with group architecture team(s) and adapt Vodafone group P&S related architecture initiatives within Vodafone Egypt in a way that suits local targets and strategies.</li> <li>Work with SMEs and technical domain/chapter leads across the IT organization on designing solutions and identifying needed technical capabilities and required systems changes.</li> <li>Deliver solution technical documents such as SoW and HLD describing the end to end solution architecture and roles and responsibilities of systems and teams.</li> <li>Participate in RFP and PoC process of new technical platforms and capabilities.</li> <li>Authorized to take necessary decisions to resolve technical conflicts among different delivery functions.</li> <li>Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>What's in it for you</h4> <p><strong>Core competencies and technical skills:</strong></p> <ul> <li>Proven and demonstrable architecture, development and technical leadership skills (within the telecom industry would be a bonus).</li> <li>Clear logical thinker and problem solver, able to think outside the box with a pragmatic approach to solution development.</li> <li>A deep understanding of technical security concepts to protect us and our users.</li> <li>A track record of building reliable and safe distributed systems, with an appreciation of the trade-offs made during construction.</li> <li>Stakeholder management (IT, business) and good communication skills, striking the right balance between complexity, business requirements, affordability, delivery risk, etc.</li> <li>Strong communicator, with a passion for new technology and a drive to push your boundaries.</li> <li>Strong decision making and leadership capabilities.</li> <li>Helicopter view identifying key information and patterns.</li> <li>Innovativeness and ability to generate viable alternatives out of challenging situations.</li> <li>Proven ability to work in virtual teams.</li> </ul> <p><strong>Must have technical / professional qualifications:</strong></p> <ul> <li>Communication, computer, telecom engineering, computer science or equivalent bachelor’s degree is a must.</li> <li>At least 7 years technical experience in different telecommunication and/or IT domains.</li> <li>Must have worked in at least 2 different technology areas before, preferably in telecom/IT related domains.</li> <li>Hands-on experience in developing and delivering different IT/telecom related applications and services.</li> <li>Previous experience in multinational/vendor companies is a plus.</li> <li>Previous experience working on large scale and complex IT projects.</li> <li>IT/enterprise architecture standards, frameworks, reference models background is a plus.</li> <li>Knowledge of agile principles and methodologies – previous experience working in an agile environment is a plus.</li> <li>Knowledge of infrastructure, cloud, and virtualization concepts and solutions.</li> <li>Knowledge of different OS/DB types.</li> <li>Knowledge of software development techniques, REST web services, SOA, architecture patterns, and microservices architecture.</li> <li>Experience in integration/middleware domain is a plus.</li> <li>TOGAF, AWS or equivalent certifications is a plus.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Support and drive the specialty leasing function by maximizing revenue generation through short-term leasing opportunities, activations, kiosks, pop-up concepts, and promotional spaces across the mall. The role is responsible for enhancing the tenant mix, strengthening customer engagement, and ensuring all specialty leasing activities align with the asset management strategy, revenue objectives, occupancy targets, and overall customer experience goals.</p> <h4>What you will do</h4> <li>Assist in developing and executing the specialty leasing strategy in alignment with overall mall and asset objectives.</li> <li>Oversee day-to-day specialty leasing operations, including kiosks, RMUs (Retail Merchandising Units), pop-up stores, and promotional activities.</li> <li>Conduct regular market research to identify new retail concepts, seasonal trends, and potential partners.</li> <li>Negotiate and finalize rental agreements, ensuring compliance with company policies, financial controls, and legal requirements.</li> <li>Monitor tenant performance, occupancy levels, and revenue contributions, taking corrective actions when necessary.</li> <li>Support in the preparation of specialty leasing budgets, revenue forecasts, and periodic management reports.</li> <li>Build and maintain strong relationships with brands, agencies, and vendors to secure new business opportunities and long-term partnerships.</li> <li>Coach, guide, and follow up with specialty leasing executives and administrative staff to ensure performance standards, target achievement, and professional development.</li> <h4>Required skills to be successful</h4> <li>3–6 years of experience in leasing, preferably within shopping malls, retail destinations, or mixed-use developments.</li> <li>Proven track record of achieving leasing and revenue targets while managing multiple stakeholders, tenants, brands, and agencies.</li> <li>Strong negotiation, business development, and commercial acumen, with the ability to identify and secure new revenue-generating opportunities.</li> <li>Solid understanding of retail real estate, mall operations, specialty leasing, and tenant management practices.</li> <li>Ability to analyze market trends, customer behavior, and commercial performance to identify growth opportunities.</li> <li>Excellent communication, relationship management, and stakeholder engagement skills.</li> <li>Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word, as well as leasing or asset management systems.</li> <h4>What equips you for the role</h4> <li>Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.</li> <li>Demonstrated ability to build and maintain strong relationships with tenants, brands, agencies, and commercial partners.</li> <li>Strong understanding of specialty leasing strategies, revenue generation, budgeting, forecasting, and market research.</li> <li>Experience within mall management, retail leasing, or commercial real estate environments is highly preferred.</li> <li>Bilingual proficiency in Arabic and English is preferred.</li> <li>Strong commercial drive, customer focus, communication, negotiation, and stakeholder management capabilities.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>The retail sales representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A retail sales representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li> <li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li> <li>Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.</li> <li>Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.</li> <li>Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.</li> <li>Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.</li> <li>Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.</li> <li>Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.</li> <li>Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.</li> <li>Stay updated on changes in product range, report customer feedback on product range issues to the sales manager.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Sales-driven with a strong customer focus.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in English, with Arabic preferred.</li> <li>Ability to understand customer needs and build strong relationships.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum 3 years of experience in a similar retail sales role.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proven sales-driven mentality and problem-solving skills.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The retail sales representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p> <h4>What you will do</h4> <strong>Operational & Commercial</strong><br> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li> <li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years in a similar role.</li> <li>Proactivity and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of English language.</li> <li>Good command of Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>The retail sales representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p> <h4>What you will do</h4> <strong>Operational & Commercial</strong><br> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li> <li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years in a similar role.</li> <li>Proactivity and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of English language.</li> <li>Good command of Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p> <p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p> <p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands.</p> <p>The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others.</p> <p>The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>The retail sales representative role is pivotal in establishing rapport and credibility with customers to assist them in purchasing products from the company's range. This involves maintaining high merchandising standards and ensuring stock availability to achieve sales targets. Success in this role is defined by exceeding customer expectations through understanding their needs, actively seeking sales opportunities, and promoting products effectively.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct a daily detailed inspection of the assigned area to review availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li> <li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on recently received items of interest and follow up on quotations to convert them into sales.</li> <li>Empower and encourage the team to act immediately to meet the needs of customers and provide input on service improvements.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and identify slow-moving or non-selling items, proposing sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Stay aware of developments in the local market by listening to customer information, monitoring advertising and promotions in the media, and making scheduled market visits.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items and inform the sales manager of any customer comments or gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years of experience in a similar role.</li> <li>Proactive and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of the English language.</li> <li>Good command of the Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p> <p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p> <p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Retail Sales Representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li> <li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years in a similar role.</li> <li>Proactivity and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of English language.</li> <li>Good command of Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Retail Sales Representative plays a crucial role in building strong relationships with customers to guide them in purchasing products from the company’s offerings. This role is responsible for upholding the company’s merchandising standards and ensuring stock availability to meet sales targets. The Retail Sales Representative is successful by consistently exceeding customer expectations, understanding and adapting to varied customer needs, actively seeking sales opportunities, and effectively promoting products.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li> <li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years experience in a similar sales role.</li> <li>Proactivity and a sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong problem-solving skills.</li> <li>Good command of the English language.</li> <li>Good command of the Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Collections Specialist s main objective is to be responsible for managing overdue accounts, contacting developers to collect outstanding payments, and assisting in the collection of debts. Your role involves implementing strategies to recover outstanding balances, maintain customer relationships, and ensure compliance with company policies and regulations. Job Responsibilities Contact clients, proactively, before their payment due dates to remind them about upcoming payments. Monitor overdue accounts and follow up on missed payments through emails, calls, and letters. Update account status, payment arrangements, and communication records accurately in the system. Collaborate with internal teams, such as credit and finance, to resolve payment issues and address customer concerns. Escalate unresolved cases to management or legal departments as necessary for further action. Provide timely and accurate reports on collection activities, account statuses, and recovery efforts.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A bachelor's degree in Finance, Accounting, or related field may be preferred. 1-3 years of proven experience in collections, debt recovery, or related roles within the financial services sector. Strong negotiation skills with the ability to communicate effectively and empathetically with customers in challenging situations. Knowledge of debt collections, regulations, and best practices in the mortgage and financing industry. Detail-oriented with good organizational skills to track multiple accounts and payment arrangements. Ability to work under pressure, meet deadlines, and handle sensitive financial information confidentially. Proficiency in using collection software, MS Excel, and other tools for recording and tracking collection activities.</p><p></p></section>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We are seeking a detail-oriented and professional Front Desk, Rooms Controller to join our hospitality team in Cairo, Egypt. In this role, you will be the backbone of our front desk operations, managing room inventory, coordinating guest services, and ensuring seamless check-in and check-out experiences. You will work collaboratively with housekeeping, maintenance, and management teams to optimize room availability and maintain exceptional guest satisfaction. This position requires someone who is organized, efficient, and committed to delivering outstanding customer service in a fast-paced hotel environment.</p> <ul> <li>Manage front desk operations, including guest check-in, check-out, and room assignments</li> <li>Monitor room inventory and occupancy status using hotel management systems</li> <li>Coordinate with housekeeping and maintenance teams to ensure room readiness and maintenance schedules</li> <li>Process and manage reservations, modifications, and cancellations accurately</li> <li>Address guest inquiries and resolve room-related issues promptly and professionally</li> <li>Maintain accurate administrative records and documentation related to room assignments and guest information</li> <li>Communicate effectively with guests regarding room availability, amenities, and hotel services</li> <li>Ensure compliance with hotel policies and procedures regarding room management and guest services</li> <li>Assist with special requests and coordinate additional services for guests</li> <li>Support the front desk team during peak hours and busy periods</li> <li>Generate reports on room occupancy, maintenance issues, and operational metrics</li> </ul> <h4>Qualifications</h4> <ul> <li>2+ years of experience in front desk operations or hotel management</li> <li>Proficiency with hotel management systems and room management software</li> <li>Strong organizational and time management skills</li> <li>Excellent interpersonal and communication skills</li> <li>Ability to multitask and prioritize in a fast-paced environment</li> <li>Problem-solving abilities and attention to detail</li> <li>Professional demeanor and customer-focused mindset</li> <li>Ability to work collaboratively with cross-functional teams</li> <li>Knowledge of hotel operations and guest service standards</li> <li>Multilingual capabilities (Arabic and English required; additional languages a plus)</li> <li>Preferred: Experience with multiple hotel management platforms</li> <li>Preferred: Experience in conflict resolution and guest complaint management</li> </ul> <h4>Additional information</h4> <p>Your team and working environment:</p> <ul> <li>A passionate and inspired team that creates unique experiences for all they meet.</li> <li>We recognize and celebrate our team and individual success.</li> </ul> <p>Hotel overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.</p> <p>The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <p>Physical aspects of position (include but are not limited to):</p> <ul> <li>Constant standing and walking throughout shift.</li> <li>Occasional ascending or descending ladders, stairs and ramps.</li> </ul> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>What is in it for you</h4> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.</li> </ul></p><p></p>

<ul><li><p>Develop and implement the company’s IT strategy, roadmap, and operational plans in alignment with business objectives. </p></li><li><p> Lead and manage the IT function, ensuring effective delivery of infrastructure, systems, technical support, and IT services.</p></li><li><p>Supervise, guide, and develop IT team members, ensuring clear responsibilities, performance standards, and continuous professional development. </p></li><li><p>Oversee the design, implementation, maintenance, and optimization of IT infrastructure, including servers, networks, systems, and end-user environments. </p></li><li><p>Lead the integration of hardware, software, networking, and security systems across company projects. </p></li><li><p>Ensure the availability, reliability, scalability, and performance of IT systems and infrastructure.</p></li><li><p>Develop and maintain robust IT security policies, procedures, and controls to protect company systems, networks, and data. </p></li><li><p>Oversee the implementation and management of cybersecurity solutions, including firewalls, SIEM, IDS/IPS, endpoint security, and access control systems.</p></li><li><p> Support the integration of physical security and access control technologies within relevant projects. </p></li><li><p>Ensure compliance with applicable IT, cybersecurity, and information security standards, policies, and best practices. </p></li><li><p>Monitor emerging technologies and assess opportunities to enhance operational efficiency, security, and business competitiveness. </p></li><li><p>Manage IT projects from planning through implementation, ensuring delivery within agreed timelines, scope, and budget.</p></li><li><p> Collaborate with project teams and other departments to ensure the seamless implementation of technology solutions. </p></li><li><p> Manage IT vendors, service providers, contracts, and procurement activities to ensure cost-effective and high-quality services. </p></li><li><p> Develop and manage the IT budget, monitor expenditures, and identify opportunities for cost optimization. </p></li><li><p>Establish and monitor IT performance indicators, service levels, and operational KPIs. </p></li><li><p>Conduct regular infrastructure reviews, system audits, vulnerability assessments, and risk evaluations. </p></li><li><p> Develop and maintain IT business continuity, backup, disaster recovery, and incident response plans.</p></li><li><p> Act as a senior technical advisor to management, project teams, and clients on IT infrastructure, integration, and security solutions. </p></li><li><p> Ensure timely resolution of critical IT incidents and technical issues while maintaining high levels of internal and external customer satisfaction. </p></li><li><p>Prepare regular IT performance, risk, security, and project reports for senior management. </p></li><li><p> Ensure that IT operations and solutions support the company’s current requirements while remaining scalable for future growth.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field. A Master’s degree or relevant professional certification is a plus.</p></li><li><p>7+ years of progressive experience in IT, with at least 3 years in a supervisory or team-lead role.</p></li><li><p>Proven experience managing IT infrastructure, systems, networks, and technical support functions.</p></li><li><p>Strong experience in IT infrastructure management and IT security.</p></li><li><p>Solid knowledge of cybersecurity technologies and security solutions, including Firewalls, SIEM, IDS/IPS, Endpoint Security, VPNs, and Access Control Systems.</p></li><li><p>Experience managing IT projects and coordinating with cross-functional teams and external vendors.</p></li><li><p>Proven experience managing IT vendors, contracts, procurement, and technology budgets.</p></li><li><p>Strong knowledge of IT Service Management, troubleshooting, system diagnostics, and incident management.</p></li><li><p>Experience in IT risk management, vulnerability assessments, business continuity, backup, and disaster recovery.</p></li><li><p>Good understanding of information security standards, policies, and industry best practices.</p></li><li><p>Strong leadership and people-management skills, with the ability to build, motivate, and develop high-performing IT teams.</p></li><li><p>Excellent analytical, problem-solving, decision-making, and organizational skills.</p></li><li><p>Strong communication and interpersonal skills, with the ability to communicate effectively with both technical and non-technical stakeholders.</p></li></ul><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Design and implement appropriate marketing strategies in order to ensure the effective strategic positioning and viability of the property.<br> Increase the profile of the property through the development of a network of sponsors, stakeholders, and patrons.<br> Ensure that all the identified target markets and stakeholders of the property are kept abreast of the developments and other activities at the property and within Rixos.<br> Organise the hotel’s marketing activities and manage relationships with official and private organisations, the press and community.<br> Ensure that all publications and brochures of the property meet high professional and quality standards according to the company visual identity guide.<br> Manage the advertising function in such a way that all advertisements are effective and reflect a positive image of the property.<br> Develop and manage effective direct marketing campaigns to identified target markets using either surface or electronic mailing means.<br> Control the budget allocated for the marketing and promotional functions.<br> Identify strategies for the next year and ensure that operations are carried out according to these strategies.<br> Ensure and control implementation according to contracts.<br> Monitor services delivered in the facility according to the texts in the catalogues.<br> Ensure promotion of the facility. Develop a trade fair programme and strategy.<br> Attend related trade fairs and workshops for promotional purposes.<br> Monitor the operations of meeting groups within the facility through sales representatives.<br> Assist the accounting department in collecting agency receivables by working in coordination with the accounting department.<br> Provide information to senior management about the department’s monthly activities and prepare a monthly sales activity report.<br> Predict and evaluate that all activities and purchased equipment and belongings do not harm the environment; participate in all activities organized to protect biological diversity and share responsibilities; increase environmental knowledge and carry out necessary trainings.<br> Ensure minimum consumption of currently used materials and equipment (paper, printed materials, etc.).<br> Implement necessary warnings and departmental trainings in order to save energy inside the facility.<br> Carry out responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment.<br> Carry out all responsibilities related to the quality management systems implemented at the facilities.<br> Carry out all other duties assigned by managers and hotel management not specified in the job description.<br> Carry out all responsibilities of the department related to protection from pandemic disease and action response implemented at the facilities.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> Bachelor’s degree</p> <p><strong>Experience:</strong> At least 6 years of experience in the related field.</p> <p><strong>Foreign language:</strong> Fluent English and other languages.</p> <p><strong>Courses and training:</strong> Sufficient level of English to communicate effectively with guests and employees.</p> <p><strong>Computer literacy:</strong> MS Office applications.</p> <p><strong>Skills:</strong> Good command in more than one area in the related field. Knowledge of competitors, the market and macroeconomic concepts. Sufficient level of experience related to the region worked in. Expected to foresee guest needs and expectations and carry out activities in this direction. Expert level knowledge of all related products and services.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>About Benya Group</h4> <p>AlfaBenya is the powerhouse collaboration between alfanar, a leader in electrical products' manufacturing and construction in the Middle East and Asia, and Benya Group, the top-tier digital solutions and ICT infrastructure provider in Egypt, Africa, and the Middle East. Serving as the cornerstone of digital solutions and ICT infrastructure, Benya Group is redefining technological excellence across Egypt, Africa, and the Middle East pioneering the frontier of digital solutions and ICT infrastructure.</p> <h4>Shaping the digital future of your business</h4> <p>At the core of our business, we are a driving force in Information and Communication Technology (ICT), driving operational excellence and innovation across the enterprise, government, telecommunications, and banking sectors in the Kingdom of Saudi Arabia.</p> <h4>Our purpose</h4> <p>We accelerate business success in the rapidly expanding market of Saudi Arabia. Our focus is on providing cutting-edge solutions in digital transformation, infrastructure, and renewable energy.</p> <h4>A gateway to agile, intelligent ICT</h4> <p>Outdated ICT frameworks are a relic of the past. With alfaBenya, you transition to an agile, intelligent infrastructure that turns challenges into opportunities effortlessly.</p> <p>Our end-to-end solutions go beyond fulfilling immediate needs; they set new industry standards. We deploy globally renowned practices to deliver operational excellence and transformative business outcomes.</p> <h4>AlfaBenya's comprehensive solutions</h4> <p>AlfaBenya bridges the gap between ambition and realization, providing a comprehensive suite of ICT services that elevate your operational capabilities. From orchestrating smart city initiatives to pioneering next-gen data centers, our portfolio is a blend of state-of-the-art solutions designed to solve complex problems, achieve efficiency, and enhance your operations digitally.</p> <h4>Our services</h4> <ul> <li>Building next-generation data centers</li> <li>Automated operations excellence</li> <li>Architecting robust networking foundations</li> <li>Robust security</li> <li>Robotics and soft robotics</li> <li>Internet of things</li> <li>Artificial intelligence and deep learning</li> </ul> <h4>Job purpose</h4> <p>Responsible for preparing product designs, performing testing and validation activities, and analyzing results to ensure compliance with technical specifications, quality standards, and customer requirements, while supporting the development and improvement of reliable and efficient engineering solutions.</p> <h4>Key accountability areas</h4> <p><strong>Engineering solutions development and implementation</strong></p> <ul> <li>Design and develop product solutions in accordance with approved specifications, applicable standards, and customer requirements.</li> <li>Prepare design calculations, drawings, and technical documents to meet functional and performance criteria.</li> <li>Apply established design procedures and engineering practices to ensure accuracy, consistency, and compliance.</li> </ul> <p><strong>Testing and validation</strong></p> <ul> <li>Perform testing and validation activities to verify product functionality, reliability, and performance under defined conditions.</li> <li>Set up test configurations, record results, and analyze data to confirm compliance with technical and quality requirements.</li> <li>Document test outcomes and highlight deviations for further evaluation.</li> </ul> <p><strong>Project coordination and execution</strong></p> <ul> <li>Execute assigned tasks within product development projects in line with approved plans and schedules.</li> <li>Coordinate with related functions to ensure the availability of required inputs, materials, and technical information.</li> <li>Track progress of engineering activities and report status to the direct supervisor.</li> </ul> <p><strong>Continuous improvement</strong></p> <ul> <li>Analyze design and test results to identify improvement opportunities in product performance and efficiency.</li> <li>Support the implementation of design enhancements and standardization initiatives.</li> <li>Contribute to resolving technical issues through structured problem-solving methods.</li> </ul> <p><strong>Cross-functional collaboration</strong></p> <ul> <li>Liaise with internal teams to ensure proper alignment between design requirements, testing activities, and production or project needs.</li> <li>Provide technical clarification and support during design reviews and product development stages.</li> <li>Maintain effective communication to ensure timely completion of engineering deliverables.</li> </ul> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety, and environment:</strong><br> Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in electrical engineering or any relevant field.</p> <h4>Work experience</h4> <p>4 to 6 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Product testing</li> <li>Production testing</li> <li>Program testing</li> <li>Quality testing</li> <li>System testing</li> <li>Testing methodologies</li> <li>Testing operating systems</li> <li>Testing performance</li> <li>Design</li> <li>Design specifications</li> <li>Design tools</li> </ul></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Support the Financial Planning & Analysis (FP&A) function by driving budgeting, forecasting, financial reporting, and performance analysis across the ResiComm business. The role is responsible for delivering accurate financial insights, supporting strategic decision-making, and ensuring effective financial planning processes while collaborating with cross-functional teams and Regional Finance. The position plays a key role in monitoring business performance, ensuring compliance with accounting standards and company policies, enhancing financial reporting, and providing analytical support to optimize commercial and operational performance.</p> <h4>What you will do</h4> <li>Support the monthly financial close process by coordinating with Finance teams to ensure accurate financial reporting, balance sheet integrity, and timely account reconciliations.</li> <li>Prepare monthly management reports, business review packs, and financial analysis to support decision-making and monitor business performance.</li> <li>Analyze financial performance across key business areas, including sales, leasing, working capital, cash flow, and funding, identifying risks, opportunities, and improvement initiatives.</li> <li>Support the preparation of annual budgets, rolling forecasts, long-term business plans, and financial models in line with business objectives and timelines.</li> <li>Develop and monitor project cash flow forecasts, funding requirements, and financial performance to support effective cash management and strategic planning.</li> <li>Partner with business stakeholders, Local Finance, Shared Services, Regional Finance, and Group Finance to deliver accurate financial reporting and provide commercial insights.</li> <li>Prepare financial reports, schedules, and business cases to support internal and external reporting requirements and strategic business decisions.</li> <li>Contribute to finance transformation initiatives, including reporting automation, process improvements, and system enhancements to improve efficiency and reporting accuracy.</li> <h4>Required skills to be successful</h4> <li>3+ years of experience in Finance, Financial Planning & Analysis (FP&A), Accounting, or Commercial Finance, with at least 1 year of experience within the real estate industry.</li> <li>Experience in real estate, construction, project management, or mixed-use developments is highly preferred.</li> <li>Strong understanding of budgeting, forecasting, financial reporting, management reporting, financial analysis, and business performance management.</li> <li>Solid knowledge of accounting standards (EAS, IAS, IFRS) and financial statement preparation.</li> <li>Experience preparing financial models, cash flow forecasts, variance analysis, and management reports to support strategic decision-making.</li> <li>Strong analytical, problem-solving, and stakeholder management skills, with the ability to communicate financial insights to both finance and non-finance stakeholders.</li> <li>Proficiency in Microsoft Office applications, particularly Excel, and experience using ERP financial systems. Knowledge of SAP and Yardi is highly preferred.</li> <h4>What equips you for the role</h4> <li>Bachelor's or postgraduate degree in Commerce, Accounting, Finance, or a related discipline.</li> <li>Professional qualifications such as CPA, CA, CMA, ACCA, CFA, CIMA, or MBA are considered an advantage.</li> <li>Good understanding of financial planning, accounting systems, reporting automation, and finance process improvement.</li> <li>Knowledge of Egyptian real estate regulations, accounting practices, and industry guidelines is preferred.</li> <li>Demonstrated ability to manage multiple priorities, work under pressure, and collaborate effectively across cross-functional teams.</li> <li>Strong commercial acumen, communication skills, analytical thinking, and a proactive, solution-oriented approach.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Operations Coordinator Auction and Vehicle Plates is responsible for managing vehicle auction operations and vehicle plate transactions from initiation to completion. This role ensures smooth coordination between vehicle owners, buyers, and internal teams while maintaining accurate documentation and compliance with operational procedures.</p> <p> </p> Key Responsibilities <ul> <li>Coordinate the listing and delisting of vehicles on auction platforms and manage the end-to-end auction process.</li> <li>Communicate with vehicle owners through phone calls and WhatsApp to obtain approvals, address pricing concerns, and encourage participation in auctions.</li> <li>Monitor auction activities and ensure all vehicle information is accurate and up to date.</li> <li>Manage post-auction operations, including auction award processing, ownership transfers, and related administrative procedures.</li> <li>Coordinate vehicle ownership transfer documentation and ensure compliance with regulatory requirements.</li> <li>Oversee post-sale processes for vehicle plates, including documentation review, transfer procedures, and administrative follow-up.</li> <li>Create, publish, and maintain vehicle plate advertisements on company platforms and external marketplaces such as Haraj.</li> <li>Maintain accurate records of auction transactions, vehicle plate sales, and customer communications.</li> <li>Collaborate with internal departments to ensure timely completion of operational tasks and customer requests.</li> <li>Prepare operational reports and provide updates on auction and vehicle plate activities.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Bachelor's degree in Business Administration, Operations Management, or a related field.</li> <li>Previous experience in operations coordination, auction management, customer service, or administrative roles.</li> <li>Strong communication and negotiation skills.</li> <li>Excellent organizational and time-management abilities.</li> <li>Proficiency in Microsoft Office applications and online platforms.</li> <li>Ability to work independently in a remote environment.</li> <li>Attention to detail and strong problem-solving skills.</li> <li>Experience with vehicle auctions, automotive operations, or vehicle registration processes is an advantage.</li> </ul><p></p></section>

<p><h4>Job description<\/h4>\n<p><strong>\u2022<\/strong> Conducts daily field visits to delinquent customers based on pre-planned routes to ensure direct follow-up and recovery actions focusing on SMEs customers.<\/p>\n<p><strong>\u2022<\/strong> Negotiate payment plans and settlements directly with customers while maintaining a professional and mannered approach to maximize successful debt recovery.<\/p>\n<p><strong>\u2022<\/strong> Locate customers who have changed their addresses or contact information to support effective account resolution.<\/p>\n<p><strong>\u2022<\/strong> Document the outcome of each field visit accurately to ensure proper reporting and tracking of collection activities (e.g., \"Promise to Pay\", \"Refusal to Pay\", or \"Address Vacant\") in the collection system.<\/p>\n<h4>Skills description<\/h4>\n<p><strong>What will you need?<\/strong><\/p>\n<p><strong>\u2022<\/strong> Educational background: Bachelor\u2019s degree in commerce or any related field.<\/p>\n<p><strong>\u2022<\/strong> Experience: 2-3 years\u2019 experience.<\/p>\n<p><strong>\u2022<\/strong> Technical proficiency:<\/p>\n<ul>\n<li>Ownership<\/li>\n<li>Functional skills<\/li>\n<li>Ideas presentation and taking initiative<\/li>\n<li>Continuous learning<\/li>\n<li>Customer centricity<\/li>\n<li>Communication and negotiation skills, problem-solving, customer service, teamwork, and target achievement<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Job summary</h4> <p>Position assists casino manager in responsibilities related to daily casino operations. Position supports directing and training employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Assists with enforcing policies and procedures to ensure casino operations in accordance with local gaming regulations.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 3 years experience in casino administration or related professional area. OR</li> <li>2-year degree from an accredited university; 1 year experience in casino administration or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Assisting in managing casino work, projects, and policies</h4> <ul> <li>Supports the scheduling, opening and closing of all table games, slot area and cashier operations.</li> <li>Assists with ensuring the integrity of all gaming activity and equipment in casino.</li> <li>Coordinates with surveillance regarding the overall security of gaming and non gaming areas.</li> <li>Assists with enforcing established credit play policy on assigned shift, to include extension of credit to qualified customers within the established guidelines.</li> <li>Liaisons with lead slot technician on adjustments and repairs of games.</li> <li>Coordinates and implements casino work and projects as assigned.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Observes casino employees and provides feedback.</li> </ul> <h4>Maintaining casino goals</h4> <ul> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li> <li>Submits reports in a timely manner, ensuring delivery deadlines.</li> <li>Ensures profits and losses are documented accurately.</li> <li>Maintains a strong accounting and operational control environment to safeguard assets.</li> <li>Promotes high visibility of casino in local market areas.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Empowers employees to provide excellent customer service.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Sets a positive example for guest relations.</li> <li>Promotes positive customer relations.</li> <li>Monitors and handles guest complaints by following the instant pacification procedures.</li> <li>Interacts at the executive level with gaming customers, setting an example for the staff in the areas of courtesy and service.</li> <li>Provides guidance and professionalism on all disputes that may arise in the casino.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Assists in other casino operations when needed.</li> <li>Participates in department wide projects and goals.</li> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates personal integrity.</li> <li>Uses effective listening skills.</li> <li>Demonstrates self confidence, energy and enthusiasm.</li> <li>Manages group or interpersonal conflict effectively.</li> <li>Informs and/or updates the executives and peers on relevant information in a timely manner.</li> <li>Manages time well and possesses strong organizational skills.</li> <li>Presents ideas, expectations and information in a concise well organized way.</li> <li>Uses problem solving methodology for decision making and follow up.</li> <li>Ensures that cleanliness and condition of each area meets designated standards.</li> <li>Records all progressive readings prior to casino opening and after closing.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Description</strong></p><p>The Experience Manager is a strategic leadership role within the Experience Management Office (XMO) , responsible for driving continuous improvement of the end-to-end employee digital experience. The role ensures that IT services are aligned with user expectations and business objectives through data-driven insights, user feedback, innovation, and service excellence initiatives.</p><p><strong>Key Responsibilities</strong></p><p>1. Experience Strategy &amp; Governance</p><ul><li>Define, implement, and continuously evolve the Experience Management strategy in alignment with organizational objectives and IT vision.</li><li>Establish and maintain experience management frameworks, governance models, and performance metrics.</li><li>Develop and monitor KPIs that measure service effectiveness, user satisfaction, and business value.</li><li>Lead the Experience Management Office (XMO) and ensure alignment with digital transformation, automation, and modernization initiatives.</li><li>Promote a culture of continuous improvement and user-centric service delivery across the organization.</li></ul><p>2. Insights &amp; Continuous Improvement</p><ul><li>Collaborate with UX specialists, researchers, and analysts to collect and interpret user feedback and experience insights.</li><li>Oversee the analysis of experience data generated through Digital Experience Monitoring (DEM) platforms such as Nexthink and Lakeside SysTrack.</li><li>Identify trends, recurring issues, pain points, and opportunities for service enhancement.</li><li>Define, prioritize, and govern a portfolio of experience improvement initiatives.</li><li>Balance short-term service enhancements with long-term strategic transformation programs.</li><li>Ensure measurable improvements are implemented based on user needs and business priorities.</li></ul><p>3. Client &amp; Stakeholder Engagement</p><ul><li>Serve as the primary point of contact between the Experience Management Office and key business stakeholders.</li><li>Build and maintain strong relationships with client representatives, including the Client Experience Owner.</li><li>Facilitate governance meetings, experience reviews, and stakeholder workshops.</li><li>Communicate progress, achievements, and recommendations to executive and operational stakeholders.</li><li>Present the business impact and ROI of operational improvements and transformation initiatives.</li><li>Drive stakeholder alignment on priorities, objectives, and expected outcomes.</li></ul><p>4. Service Design &amp; Delivery</p><ul><li>Ensure IT services are designed, enhanced, and delivered using user-centered design principles.</li><li>Define experience standards and ensure service delivery aligns with those standards.</li><li>Support the identification, scoping, and planning of operational and transformation projects.</li><li>Track initiative progress and ensure timely delivery against agreed milestones.</li><li>Collaborate with Service Management, Operations, UX, and Automation teams to improve service quality and experience outcomes.</li><li>Monitor and report on performance against experience objectives and business goals.</li></ul><p>5. Innovation &amp; Adoption</p><ul><li>Drive the adoption of new digital workplace technologies, services, and automation capabilities.</li><li>Lead innovation programs focused on enhancing employee experience and service effectiveness.</li><li>Identify opportunities to leverage emerging technologies and industry best practices.</li><li>Establish continuous feedback mechanisms to gather real-time user insights.</li><li>Ensure experience improvements are effectively adopted and sustained across the organization.</li><li>Support organizational change and user engagement activities related to new initiatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in Experience Management, Employee Experience, Digital Workplace, IT Service Management, or related leadership roles.</li><li>Demonstrated experience leading cross-functional teams and managing complex transformation initiatives.</li><li>Experience developing and executing experience management strategies and continuous improvement programs.</li><li>Strong background in stakeholder management and executive-level engagement.</li><li>Experience working within enterprise IT environments and digital workplace ecosystems.</li><li>Familiarity with Digital Experience Monitoring (DEM) tools such as Nexthink, Lakeside SysTrack, or similar platforms.</li><li>Experience managing service improvement portfolios and transformation roadmaps.</li><li>Bachelor's degree in Information Technology, Business Administration, User Experience, Service Management, or a related discipline.</li><li><strong>Technical &amp; Professional Skills</strong></li><li>Strong understanding of Experience Management frameworks and best practices.</li><li>Solid knowledge of User Experience (UX), Employee Experience (EX), and Service Design methodologies.</li><li>Strong analytical and problem-solving skills with the ability to translate data into actionable business insights.</li><li>Excellent understanding of IT Service Management (ITSM) principles and service lifecycle management.</li><li>Knowledge of Digital Workplace technologies and end-user computing environments.</li><li>Ability to define, measure, and improve experience-related KPIs and service metrics.</li><li>Strong project and program management capabilities.</li><li>Experience with continuous improvement methodologies and performance management practices.</li><li>Ability to prioritize initiatives based on business value, user impact, and strategic objectives.</li><li>Strong reporting, dashboard interpretation, and data storytelling capabilities.</li><li><strong>Leadership &amp; Stakeholder Management</strong></li><li>Proven ability to lead, mentor, and influence cross-functional teams.</li><li>Strong relationship-building and stakeholder engagement skills.</li><li>Ability to manage senior stakeholders and executive-level communications.</li><li>Experience facilitating workshops, governance meetings, and strategic planning sessions.</li><li>Strong negotiation, decision-making, and conflict-resolution capabilities.</li><li><strong>Communication &amp; Language</strong></li><li>Excellent verbal and written communication skills in English ( C2 Level ).</li><li>Strong presentation and executive reporting skills.</li><li>Ability to communicate complex concepts clearly to both technical and non-technical audiences.</li><li>Strong facilitation and business storytelling skills.</li><li><strong>Preferred Qualifications</strong></li><li>Certifications in IT Service Management (ITIL), Experience Management, User Experience, Project Management, or Change Management.</li><li>Experience working within large-scale digital transformation programs.</li><li>Knowledge of automation, AI-driven workplace solutions, and employee experience platforms.</li><li>Exposure to customer/employee satisfaction measurement frameworks and Voice of Employee (VoE) programs.</li><li>Experience establishing governance frameworks, service standards, and experience maturity models.</li></ul><p></p></section>