Maintenance Technician Jobs in Egypt
7958 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Taj HR is seeking an innovative and motivated Arabic R&D - Food Formulation Specialist to join our research and development team.<br> The successful candidate will be responsible for developing new food products, enhancing existing formulations, and ensuring that all products meet dietary and cultural standards.<br> You will work closely with cross-functional teams to formulate and improve recipes and contribute to product innovation.<br> Key Responsibilities: Develop and refine food formulations that align with Arabic culinary traditions and dietary needs.<br> Conduct research on food trends, consumer preferences, and nutritional standards.<br> Collaborate with quality assurance and production teams to ensure product safety and quality.<br> Conduct sensory evaluations and consumer testing for new products.<br> Document and report findings, providing insights for product development decisions.<br> Stay up-to-date with industry regulations, food safety standards, and technology advancements in food formulation.<br> Bachelor's degree in Food Science, Nutrition, or a related field.<br> 5+ years of experience in food formulation or product development, preferably in Arabic cuisine.<br> Strong analytical skills and attention to detail.<br> Proficiency in food science principles and techniques.<br> Creative mindset with the ability to innovate and solve complex problems.<br> Excellent communication skills in Arabic and English.<br> Familiarity with food safety regulations and quality assurance processes.<br> Solid knowledge of food raw materials Strong understanding of Arabic flavors and ability to create formulations that meet market demands</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Communicate with Facilities support staff and customers to understand customer requirements in order to ensure services delivered are as requested. Plan and coordinate equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance. Analyze, recommend, and implement process improvements. Troubleshoot network data issues and resolve non-routine problems that may arise. Complete trouble tickets as required within cabling service level agreements. Maintain order of data network closets to ensure facilities are up to coded standards and work area is conducive to efficiencies in work process. Be knowledgeable about CAT 5, Fiber, and power cabling capacities and standards. Support special events, large moves and changes as well as perform project work, as requested. Maintain inventory of technology devices and materials.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Ensure employee compliance with company standards/policies and external regulations; serve as a departmental role model or mentor. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees. Ensure adherence to quality expectations and standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Enter and locate information using computers systems. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent. <br>Related Work Experience: 3 years of related work experience.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Valid Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Key accountabilities & decision ownership</h4>
<ul>
<li>Ensure charging systems KPIs are met via daily monitoring on the performance reports.</li>
<li>Define needed monitoring controls to be able to monitor KPIs and provide the needed automation for quality improvement.</li>
<li>Achieve KPIs and share them with management on a daily, weekly, and monthly basis.</li>
<li>Be responsible for rolling out all the upgrades and packages applied on the charging system and organizing the rollout plans with the different project managers.</li>
<li>Assess the charging system capacity reports and set actions for performance improvement.</li>
<li>Attend different technical forums and meetings inside and outside technology which aim to improve the charging services quality.</li>
<li>Perform housekeeping and system monitoring to prevent problems before their occurrence.</li>
<li>Act upon escalated alarms and complaints from the services operations front-line team.</li>
<li>Solve individual or global customer complaints through Remedy system, Siebel, or emails.</li>
<li>Implement required network configuration and operational changes including upgrades and expansions.</li>
<li>Apply different configuration changes with minimal impact.</li>
<li>Launch commercial projects, prepaid customer promotions, and apply the required testing according to the agreed KPIs.</li>
<li>Escalate and follow up problems with vendors, evaluate and implement their recommendations.</li>
<li>Provide regular management updates as per agreed KPIs.</li>
<li>Ensure that work is done according to Vodafone Egypt and industry standards.</li>
<li>Ensure running the business in conformance with company security policies.</li>
<li>Participate in technical sessions and courses and ensure full understanding and alignment with the new services and projects.</li>
</ul>
<h4>Core competencies, knowledge, and experience</h4>
<ul>
<li>1-2 years of relevant experience in telecom or IT.</li>
<li>Sound technical capability and leadership skills.</li>
<li>Excellent troubleshooting skills.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Excellent presentation skills.</li>
<li>Ability to work under pressure.</li>
<li>Must have technical or professional qualifications:</li>
<li>BSc of Engineering in Telecommunications or Computer Science.</li>
<li>Advanced knowledge of telecom network services and telecom protocols SS7, TCP/IP.</li>
<li>Advanced knowledge in IT operating systems (Unix, Linux, etc.) and system administration.</li>
<li>Advanced knowledge of database technologies and good knowledge in database administration.</li>
<li>Good knowledge of security and audit concepts.</li>
<li>Hands-on experience with clustering solutions, database administration, virtualization, and application servers such as WebLogic, Tomcat, and JBoss.</li>
<li>Good knowledge of computer programming languages and scripting.</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role profile</h4>
<p>Monitor and maintain OpenStack services and components.<br>
Troubleshoot service failures, performance issues, and infrastructure alerts.<br>
Apply patches, updates, and configuration changes.<br>
Work closely with engineering teams to enhance platform reliability.<br>
Maintain documentation for operational procedures and incident handling.<br>
Operate, monitor, and maintain VMware infrastructure components (vCenter, ESXi hosts, NSX-T, and vCloud Director).<br>
Manage virtual machines, templates, resource pools, and datastores.<br>
Monitor system health, performance, and capacity using VMware and third-party tools.<br>
Perform incident, problem, and change management in line with ITIL processes.<br>
Apply patches, firmware upgrades, and lifecycle management for VMware infrastructure.<br>
Troubleshoot virtualization, networking, and storage-related issues.<br>
Ensure backup, disaster recovery, and high-availability configurations are functional.<br>
Collaborate with planning/implementation teams to support new deployments and integrations.<br>
Generate performance and capacity reports for management review.</p>
<h4>Competencies and qualifications</h4>
<p>2–4 years of OpenStack operations experience.<br>
Strong understanding of Linux (Ubuntu/CentOS) and networking fundamentals.<br>
Familiarity with OpenStack core services and their interdependencies.<br>
Experience with monitoring and logging tools (Prometheus, ELK).<br>
Good troubleshooting and problem-solving skills.<br>
2–4 years of hands-on experience in VMware operations and administration.<br>
Strong knowledge of VMware Cloud Foundation (VCF), vCenter, ESXi, NSX-T, including DFW, Tier-0/Tier-1 Gateways, and VMware Cloud Director.<br>
Experience with resource optimization, snapshot management, and storage integrations (SAN/NAS).<br>
Familiarity with VMware tools such as vRealize Operations, vRealize Log Insight, and vSphere Lifecycle Manager.<br>
Basic scripting knowledge (PowerCLI, Python, or Bash) for automation and reporting.<br>
Understanding of networking (VLANs, routing, firewalls) and backup integrations (Veeam or similar).<br>
VMware certification (VCP or higher) is preferred.</p>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the company’s careers site for guidance.</p>
<p>Together we can.</p></p><p></p>
Connectalents is a recruitment and HRO solutions company that provides recruitment executive search, RPO across Egypt and the MENA region. is hiring a "Technical Designer" for an interior design studio that provides full design consultation, coordination, & supervision service for turn-key design & space solutions.<br>About the Role:The role is responsible for transforming approved 3D designs into accurate technical sheets and working drawings, ensuring they meet project requirements, standards, materials specifications, and site conditions.<br>Job Scope:Prepare detailed technical sheets and working drawings based on approved 3D drawings. Review project requirements, building codes, life safety requirements, MEP permits, and material specifications. Review As-Built drawings and coordinate with the site supervision team to reflect site changes. Prepare drawings with accurate calculated dimensions. Coordinate with the Design Team, Project Managers, clients, and contractors. Review lighting designs from an application and MEP coordination perspective. Identify technical issues and suggest alternative material solutions when needed. Present design progress, receive feedback, and refine technical drawings accordingly.<br>What Are We Looking For:Bachelor’s degree in architectural engineering or a relevant major.2+ years of relevant experience. Excellent English communication skills. Very good command of Auto CAD and other design programs. Very good knowledge of Illustrator, Photoshop, Power Point, Excel, and Microsoft Office. Strong attention to detail and ability to deliver accurate drawings on time.<br>How to Apply:Please send your updated CV to mayada.m@connectalents.com with the subject "Technical Office Engineer".
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>It's fun to work in a company where people truly BELIEVE in what they're doing!</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><p>Job Description:</p><br><br><br><br><br><br><br><br><p><b>Technical Presales Consultant -DELL Technologies (Egypt)</b></p><br><b>Let's shape tomorrow.</b><p><b>Your ambition empowers tomorrow's technology, today.</b></p><br><p>At Ingram Micro, we help businesses realize the promise of technology. As a global technology company reaching nearly 90% of the world's population, we connect people, technology, and opportunity through innovative solutions and services across 57 countries. Here, you'll be part of a culture where progress is felt, shared, and driven by the people who power it every day.</p><br><br><p><b>The Opportunity</b></p><br><p>We're looking for a <b>Technical Presales Consultant -</b><b>DELL Technologies </b>to join our Infrastructure Solutions team and serve as a trusted technical advisor to partners and customers. In this role, you'll help organizations solve complex business challenges through innovative Dell Technologies solutions, while seeing the direct impact of your expertise across customers, partners, and the broader technology ecosystem.</p><br><p><b>What You'll Do</b></p><br><p>You'll design, architect, and position Dell EMC storage solutions, including SAN and NAS environments, tailored to customer needs. Working closely with sales teams, partners, and vendor stakeholders, you'll provide expertise in data protection, backup and recovery, networking, and virtualized infrastructures.</p><br><p>Beyond designing solutions, you'll lead technical discussions, deliver customer presentations and demonstrations, and build trusted relationships that enable customers to make informed technology decisions. Every project presents an opportunity to take ownership, solve meaningful challenges, and contribute to outcomes that move businesses forward.</p><br><br><p><b>What You'll Bring</b></p><br><p>We're looking for a technically strong and customer-focused professional with:</p><br><ul><li><p>5–7 years of presales, solution architecture, or technical consulting experience.</p><br></li><li><p>Expertise in Dell EMC storage technologies, SAN/NAS solutions, and data protection platforms.</p><br></li><li><p>Strong understanding of enterprise networking and infrastructure concepts.</p><br></li><li><p>Experience with VMware vSphere and Microsoft Hyper-V environments.</p><br></li><li><p>Excellent communication, presentation, and stakeholder management skills.</p><br></li><li><p>Dell Technologies certifications preferred.</p><br></li></ul><p><b>Why Join Ingram Micro?</b></p><br><p>At Ingram Micro, your growth is supported by a collaborative environment where learning, mentorship, and global career opportunities are part of the everyday experience. You'll work alongside talented colleagues across teams and geographies, sharing knowledge, solving challenges together, and helping one another succeed. Because when people grow here, progress grows with them.</p><br><p>Just as importantly, we believe how we work matters as much as what we achieve. We value integrity, accountability, and the courage to take initiative. You'll be empowered to make decisions, contribute ideas, and help shape the future of technology while being supported by a culture built on trust and respect.</p><br><p>If you're passionate about technology, enjoy solving customer challenges, and want a career where your work has a visible impact, we'd love to hear from you</p><br><br><br><b>Let's shape tomorrow.</b><br><p>#LI-SMR1</p><br> </div>
We are hiring! <br>Sales Engineer (Smart Homes & KNX Solutions)<br>Location: New Cairo, Egypt Employment Type: Full-time Experience Level: 1–3 Years<br>About the Role:<br>We are seeking a ambitious, presentation-savvy Sales Engineer to join our team. In this role, you will be the bridge between cutting-edge luxury smart home technology and high-end clients, interior designers, and architects. You will be responsible for showcasing our solutions, crafting technical proposals, and closing sales for high-end residential projects.<br>Key Responsibilities:<br>Demonstrate and present smart home systems interactively in our showroom or at client locations. Understand client requirements and translate them into tailored technical and commercial proposals. Prepare clear feature comparisons between different smart home solutions and offers. Build and maintain strong relationships with high-net-worth individuals, business owners, villa owners, and top-tier interior designers/architects. Conduct persistent, professional follow-ups throughout the sales lifecycle to close deals.<br>Qualifications & Requirements:<br>Experience: 1–3 years of experience in KNX Smart Home Systems.(Candidates with a background in Light Current systems, Industrial Automation, or related fields will also be considered).<br>Education: Bachelor’s degree in Electrical Engineering, Mechatronics, Communications, or a related field.<br>Communication & Presentation: Excellent English communication skills with a sharp, articulate, and confident speaking style.<br>Professional Image: Highly presentable with a clean, well-groomed appearance suitable for interacting with luxury clients and business executives.<br>Sales Acumen: Exceptional interpersonal skills, strong negotiation abilities, and disciplined follow-up habits.<br>How to Apply:If you meet the criteria and are ready to take your career to the next level, send your CV to hr@nexgen-sy.com with the subject line "Sales Engineer - KNX" or Apply on Linked In! Activate t
Company Description<br>TP Cairo EG is a dynamic hub that offers top-quality services and solutions to its clients by combining innovation with a commitment to excellence. As part of a globally recognized company, TP Cairo EG fosters a collaborative and inclusive work environment. The company is dedicated to empowering its employees and providing opportunities for personal and professional growth. Located in New Cairo, TP Cairo EG is a trusted partner for customer service and business solutions.<br>Role Description<br>This is a full-time, on-site role for a Customer Service Representative - Upselling Commissions based in New Cairo. The role involves providing exceptional customer support, ensuring customer satisfaction, and delivering excellent customer experiences. Additionally, the role involves identifying upselling opportunities, promoting suitable products or services, and meeting sales targets to earn commissions. Successful candidates will be expected to handle customer inquiries and resolve issues effectively, maintaining the highest standards of professionalism and efficiency.<br>Qualifications<br>Fluency in English Proficiency in Customer Service, Customer Support, and delivering excellent Customer Experience Ability to ensure Customer Satisfaction through proactive communication and problem-solving Excellent communication and interpersonal skills Ability to work on-site in New Cairo and maintain a customer-focused approach Previous experience in a customer service or sales role is an advantage<br>Benefits & Salary<br>Net Salary up to 20 K KPIs in Euros, Upselling commissions Transportation provided + allowance (door-to-door for females) Medical insurance up to 400K per year Social insurance VPN lines for personal use Gym access Discounts in many stores Learning & Development courses Diplomas with attractive discounts Free gaming area<br>Work nature: 5 days per week (9 rotational hours, including 1 hour break), and 2 rotating days off Apply Now at 01029966945
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Operate and support Telco Cloud platforms, including OpenStack, Kubernetes, and cloud-native workloads. Oversee VNF/CNF lifecycle management within NFV architectures. Monitor platform performance, capacity, availability, faults, and service health. Lead incident, problem, change, and release management activities. Perform root cause analysis (RCA), define corrective actions, and drive preventive measures. Support High Availability (HA) and Disaster Recovery (DR) design, testing, and implementation. Coordinate planned and unplanned changes with internal teams, vendors, and customers. Lead incident escalation, crisis management, and technical bridge calls during major incidents. Drive infrastructure automation, self-healing initiatives, and operational tooling enhancements. Ensure security, patching, vulnerability remediation, and compliance activities. Create and maintain operational documentation, procedures, runbooks, and knowledge base articles. Define, track, and report operational objectives and performance metrics. Prepare operational reports, service reviews, and executive-level summaries. Provide technical leadership, coaching, and mentoring to team members. Participate in audits, regulatory activities, governance processes, and risk assessments. Validate vendor solutions, technical designs, and cloud platform architectures. Recommend technology platforms, tools, and process improvements to enhance service reliability and efficiency.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3-5 years of OpenStack operations experience.</li><li>Strong understanding of Linux (Ubuntu/CentOS) and networking fundamentals.</li><li>Familiarity with OpenStack core services and their interdependencies.</li><li>NFV, CNF, VNF, ETSI MANO frameworks</li><li>Prometheus, Grafana, ELK Stack, Zabbix</li><li>Ansible, Terraform, Python, Bash</li><li>3-5 years of hands-on experience in VMware operations and administration.</li><li>Strong knowledge of vCenter, NSX-T, VCF.</li><li>Experience with resource optimization, snapshot management, and storage integrations (SAN/NAS).</li><li>Understanding of networking (VLANs, routing, firewalls) and backup integrations (Veeam or similar).</li><li>Strong analytical and problem solving skills</li><li>Ability to make decisions under pressure</li><li>Excellent communication and stakeholder management</li><li>Process driven and detail oriented mindset</li><li>Continuous improvement and learning orientation</li><li>VMware certification (VCP or higher) is preferred.</li><li>Certified OpenStack Administrator (COA) or equivalent OpenStack certification is preferred.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Mamo exists to help businesses get paid and move money without friction. When there s friction in that flow, customers feel it immediately a payment that won't process, an integration that breaks , a custom setup requirement that we don t support yet. That's where you come in. You'll be the person who picks up the problem, figures out what's actually happening under the hood, and explains it clearly to someone who just wants their business to work. The technical and the human, in equal measure.</p><p>What you'll do</p><ul><li>Own all types of customer issues end-to-end from general support questions to complex technical investigations</li><li>Diagnose technical problems across payments, APIs, and integrations: read logs, trace transactions, identify where things broke and why</li><li>Translate what you find into plain language that makes sense to a non-technical customer</li><li>Work closely with product and engineering to escalate and document bugs, patterns, and recurring issues</li><li>Hold the quality bar high every interaction should leave the merchant better off than before they reached out</li><li>Collect customer feedback and share it with the team to help us improve our products and optimize the user experience</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 2 years of experience in technical support where you've done the hands-on diagnostic work before, not just ticket triage</li><li>Solid understanding of the payments landscape: how transactions flow, what happens at each step, where things go wrong</li><li>Comfort with APIs and integrations you can read documentation, understand error codes, and spot a misconfigured webhook</li><li>Clear, patient communicator you don't hide behind jargon and you don't lose people in technical detail</li><li>Someone who takes ownership; a problem that lands with you doesn't leave until it's solved</li><li>You have an innately investigative and curious nature</li><li>Excellent written and verbal communication</li><li>You re resourceful, and you have a get-things-done attitude</li><li>You lead with empathy and have compassion for humans trying to figure things out. Seeing a problem from the customer's side is half of solving it.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Location:</b></p><br><br>Cairo, Cairo, Egypt<br><p><b>Job ID:</b></p><br><br>R1012203<br><p><b>Date Posted:</b></p><br><br>2026-07-07<br><p><b>Company Name:</b></p><br><br>Hitachi Rail GTS Egypt LLC<br><p><b>Profession (Job Category):</b></p><br><br>Engineering & Science<br><p><b>Job Schedule: </b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><br><p><b>About Us</b></p><br><br><p><span>A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.</span></p><br><br><br><br><p><b>Job Description:</b></p><br><br><span><b>Main Responsibilities:</b></span><ul><li><span>Prepare low current systems design, installation and shop drawings submittals.</span></li><li><span>Coordinate with SEM the systems requirements to ensure technical requirements are fulfilled </span></li><li><span>Study project contract documents (Tenders, BOQ, design specifications)</span></li><li><span>Prepare as-Built drawings, handover deliverables & submit to the customer. </span></li><li><span>Meet & Coordinate with the consultants, customers to ensure all low current requirements are fulfilled </span></li><li><span>Prepare monthly progress reports.</span></li><li><span>Coordinate plant engineering submittals with DC </span></li></ul><br><span><b><b><b>Experience, Qualifications & Skills Requirements:</b></b></b></span><ul><li><span>Bachelor’s degree in electric, telecommunications engineering / MSC is a plus </span></li><li><span>Minimum of 3 years’ experience at low current systems.</span></li><li><span>Professional in using AutoCAD, Revit MEP is a must </span></li><li><span>Experience using MS Office, adobe acrobat, InDesign.</span></li><li><span>Excellent communication, problem-solving skills.</span></li><li><span>Previous proven experience in large scale projects </span></li><li><span>Fluency in Arabic & English languages is a must.</span></li></ul><br><br><br><p><b>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at </b><b><span><span><span><span>https://www.hitachirail.com/careers</span></span></span></span></b><b>.</b></p><br><br><br><br><p><b>At Hitachi Rail, there is a place for everyone. </b><b>We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. </b><b>It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.</b></p><br><br><br><br><p><b>We would be delighted if you would be one of our followers at <u><span><span><span><span>https://www.linkedin.com/company/hitachirail</span></span></span></span></u></b></p><br><br><br><br> </div>
???? We're Hiring | Construction Technical Office Section Head ARX Developments is seeking a highly experienced Technical Office Section Head to join our team and lead the technical office function across our construction projects.<br>Key Responsibilities:▪ Lead and manage the Technical Office team, ensuring efficient task distribution and performance monitoring.▪ Review and approve Shop Drawings prior to site execution.▪ Supervise quantity surveying, material take-offs, and technical submittals.▪ Provide technical support to site teams and resolve engineering challenges.▪ Coordinate with Planning, Cost Control, QS, Consultants, and Site Engineers to ensure project progress.▪ Monitor variation orders and technical changes throughout the project lifecycle.▪ Ensure compliance with project specifications, quality standards, and approved drawings.▪ Prepare periodic reports and technical documentation.<br>Qualifications & Requirements:✔ Bachelor's Degree in Civil Engineering✔ 10–12 years of experience in Technical Office and Construction Projects.✔ Strong experience in Shop Drawings, Quantity Surveying, and Technical Coordination.✔ Proficiency in Auto CAD, Excel, and Primavera.✔ Solid understanding of construction codes, standards, and technical specifications.✔ Strong leadership, planning, communication, and problem-solving skills.???? Location: New Damietta / New Cairo<br>Willing to relocate to new Damietta with housing on the company
Job Summary We are looking for a detail-oriented Sketch Up Technical Drafter to join our Acoustics Engineering Team. This is a technical drafting role focused on supporting our acoustical engineers with the drawings and 3D models required for acoustic studies, analysis, coordination, and project deliverables. The role involves working mainly with Sketch Up, while also using Revit and Auto CAD to review, develop, and coordinate technical drawings and models based on architectural drawings, project information, and engineering requirements. The successful candidate will work closely with multiple acoustical engineers across different projects, translating project information and engineering requirements into accurate, clear, and practical drawings and 3D models.<br>Key Responsibilities Prepare accurate 2D drawings and 3D models using Sketch Up based on architectural drawings, project information, and engineering requirements. Support acoustical engineers by preparing drawings and models required for acoustic studies, analysis, coordination, and project deliverables. Review architectural drawings and project information received from clients and extract the information required for acoustic projects. Develop and update drawings and 3D models based on engineers’ comments, design changes, and project requirements. Work with multiple acoustical engineers and project teams, supporting different projects and drawing requirements. Use Revit and Auto CAD to review, understand, coordinate, and develop project drawings and models when required. Ensure drawings and models are accurate, clear, properly organized, and produced efficiently. Assist in preparing drawings and visual materials for technical reports, design reviews, presentations, and project documentation. Maintain proper file organization, drawing standards, and version control.<br>Required Skills & Software Proficiency Strong proficiency in Sketch Up is essential and will be the primary working tool. Good to very good knowledge of Autodesk Revit for architectural modeling and BIM coordination. Good knowledge of Auto CAD and the ability to understand and work with architectural drawings. Strong ability to understand plans, sections, elevations, layouts, and spatial information. Good understanding of basic architectural and construction concepts. Ability to translate technical and engineering information into accurate 2D drawings and 3D models. Strong attention to detail and technical accuracy. Ability to produce drawings efficiently while maintaining quality. Good organizational skills and ability to handle multiple projects and requests.<br>Qualifications & Experience Degree, diploma, or relevant education in Architecture, Architectural Engineering, Drafting, or a related field. Previous experience in drafting, 3D modeling, or a similar technical role is preferred but not required. Fresh graduates and candidates with limited professional experience are welcome to apply if they demonstrate strong drafting and software skills. Interest or exposure to acoustics, building performance, or engineering applications is a plus. Ability to work effectively within a multidisciplinary engineering environment.<br>Important Note This position is primarily focused on technical drafting and 3D modeling in support of acoustical engineering projects, with Sketch Up as the main working tool, alongside Revit and Auto CAD. Candidates should be comfortable with a role centered on producing and developing technical drawings and models based on engineering requirements and project information.
Join our Team<br><br>About this opportunity: <br><br>Turn cutting‑edge radio technology into strong commercial outcomes.<br><br>In Africa's most competitive telecom markets, brilliant engineering thrives when paired with strong commercial execution. As Techno Commercial Manager RAN CU East and North Africa (ENA), you will combine technical knowledge with business acumen to shape offer strategy, guide commercial decisions and enable profitable growth across RAN engagements. Reporting to the EMEA Head of Tactical Techno Commercial Management you will be a trusted advisor to CU ENA sales organisation — accelerating deal cycles, protecting value, increasing win rates and driving responsible growth. You will connect RAN with Core, Cloud, Transport and Services to strengthen the end-to-end value story.<br><br>What you will do: <br><br> Lead RAN techno-commercial strategy and tactics support for CU-prioritised engagements, benchmarking, new product/commercial model introductions and complex non-delegated cases. Translate RAN technology advancements into compelling ROI/TCO value narratives with relevant commercial structures and risk-mitigation options. Drive proactive value creation: contribute to Strategy-to-Win (S2W) and country strategies ahead of RFQs, shifting stakeholders to proactive mode and positively influencing customer engagement. Facilitate data-driven, value-based and market-relevant pricing through benchmarks, discount guardrails and margin-smart incentive frameworks jointly with Pricing, Contract Management and Sales. Optimise offer scope with domain teams to maximise customer ROI and probability of success. Shape negotiation strategy with Customer Unit (CU) Commercial Management and Technical Presales; represent techno-commercial logic credibly with customer CTO/CPO/CFO teams, supporting selected direct customer negotiations. Industrialise reusable assets and share best practices: value argumentations, commercial tactics, barebone scoping examples, commercial models and T&Cs frameworks Drive pricing excellence activities to support calibration of prices in various markets; analyse and influence commercial set targets.<br><br>The skills you bring:<br><br> Bachelor's or Master's in Engineering, Business or related field; MBA preferred. Proven experience in commercial, solution or techno-commercial roles within the RAN domain, with hands-on structuring and negotiation of complex telecom/ICT deals. Strong RAN technology knowledge (2G–5G, Massive MIMO, SW licensing, Cloud RAN, Open RAN) and exposure to Core, Cloud, Transport and OSS/BSS. Mastery of commercial modelling, TCO/ROI analysis and value-based pricing. Excellent stakeholder management — credible with Domain/Commercial Management and CTO/CPO/CFO level; clear communicator in English (local African languages a plus). Challenger mindset: fact-based problem solver who thrives under pressure within complex stakeholder dynamics. Financial fluency and negotiation expertise including contract levers. Experience in EMEA and Africa telecom markets preferred.<br><br>The impact you will make: By connecting technical and commercial insights, you will facilitate Customer Unit (CU) East and North Africa win the right deals at the right value—fueling sustainable, profitable growth for Ericsson and our customers.<br><br>The position is aimed at being based at one of main CU East and North Africa locations while other main locations in Africa may be considered.<br><br>Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br><br>What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.<br><br>Primary country and city: Tunisia (TN) || Tunis<br><br>Req ID: 788757
<p>Prepares periodic reports regarding the function activities and achievements. Participate in the periodic meetings with direct manager ensure that priorities are clear and the workflow is running smoothly as per agreed plans at the beginning of each year. Study project contract documents (time schedule, project design drawings, BOQ, etc.). Prepare the shop drawing for construction projects. Study and prepares requests for information (RFIs) for all missing, unclear, conflicting or other technical matters that may arise during construction. Review subcontractors' shop drawings and design drawing as well as outsourced drawings and coordinate their approval process with the project consultant. Review BIM model and ensure quality to Owner s standard. Coordinate with Surveying team to provide them with all the information about land and any site measurement required. Participate in solving/reporting any unexpected technical issues, and other problems that may arise during construction to the direct manager for discussion and provide proper solution timely. Prepare as-built drawings at the end of the project and hands over to the project consultant. Prepare sub-contractors periodically, Qs, invoices and compares it according to the project budget. Prepare materials cut off list, procurement plan and analyze technical & financial offers. Study and review all tender documents received by business unit including instructions to tenders, contract general and special conditions, specifications, drawings and preparing BOQ. Participate in value engineering workshops. Participate in strategy workshops and actively contribute innovative solutions. Support the department development activities. Prepare and submit Project Documents such as and not limited to IR, MIR, CPR, Casting table, steel table.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor Degree of Civil Engineering</p><p>From 4:7 years Experience</p><p>Very Good English & Arabic, other language is an asset</p><p>Knowledge of construction materials and methods, CAD, design analysis and modern structural systems.</p><p>Professional knowledge in Construction, methods, and applications</p><p>Computer skills and knowledge of relevant software (MS Office- Autocad-Revit Navis work is preferred -Auto rebar or equivalent-cut optimization Primavera is preferred)</p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Key accountabilities & decision ownership</h4>
<ul>
<li>Provide strong support in the Datacom/CPN area at all technical levels of operation.</li>
<li>Ensure proper and timely handling of individual/global complaints related to Datacom area.</li>
<li>Initiate actions to improve the quality, availability, and measurement of the area.</li>
<li>Ensure highest network quality, availability, and resilience through development and implementation of enhancement projects and work streams.</li>
<li>Responsible for reviewing new technology, roadmaps, and incident trends.</li>
<li>Provide troubleshooting, analysis, and problem solution for critical situations.</li>
<li>Follow up and prepare the Datacom network planned activities to ensure fault-free operation during different activity phases, coping with O&M quality standards and procedures.</li>
<li>Provide 24x7 second line on-call support for Datacom network emergencies reported by internal customers to fix critical problems.</li>
<li>Fine tune the Datacom nodes to achieve smooth and high-quality performance.</li>
<li>Implement preventive software correction packages on Datacom nodes to solve network problems.</li>
<li>Secure the Datacom network elements.</li>
<li>Assess the need for suppliers' support intervention and follow up with suppliers regarding any Datacom network issues.</li>
<li>Provide Datacom technical support to internal and external customers and ensure their satisfaction.</li>
<li>Follow the escalation and reporting procedure in due time.</li>
<li>Report Datacom network problems promptly with clear information to management for proper decision making.</li>
<li>Report Datacom network activities to management for proper follow-up.</li>
<li>Report performance against agreed plans and KPIs.</li>
<li>Participate in acceptance and testing of new Datacom nodes, systems, features, and services.</li>
<li>Implement software and hardware system upgrades.</li>
<li>Implement hardware system expansions.</li>
<li>Follow the Datacom, Change Management teams, and Service Management processes/SLA.</li>
<li>Attend all assigned trainings, sessions, or workshops.</li>
</ul>
<h4>Core competencies, knowledge, and experience</h4>
<ul>
<li>Good IP knowledge with a strong background in SP (MPLS, VPLS, BGP, etc.)</li>
<li>Minimum 3 years of experience in relevant field</li>
<li>CCNP SP and MPLS knowledge is a must</li>
<li>CCIE SP level</li>
<li>Good knowledge of firewalls: Juniper, NetScreen, CISCO ASA, Fortinet, IPS or equivalent</li>
<li>F5 Load Balancer knowledge is preferred</li>
<li>ACI technology is preferred</li>
<li>Good understanding of GSM/3G network</li>
<li>Python programming knowledge is a plus</li>
<li>Automation and scripting tools development experience is a plus</li>
<li>Good communication skills</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. </p><br>
<p><br>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. </p><br><span>Role Description</span>
<p><span>The English Service Desk Representative is responsible for providing customer support and technical assistance to users in a English-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</span></p><br>
<span>What You’ll Be Doing</span>
<span><strong>Core Responsibilities</strong></span>
<ul>
<li><span>Provide English-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</span></li>
<li><span>Document and track all customer interactions and resolutions accurately in the ticketing system.</span></li>
<li><span>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</span></li>
<li><span>Follow established procedures for incident management, problem management, and service request fulfillment.</span></li>
<li><span>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</span></li>
<li><span>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</span></li>
<li><span>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</span></li>
<li><span>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</span></li>
<li><span>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</span></li>
<li><span>Continuously develop and enhance technical skills and knowledge through training and self-learning.</span></li>
</ul>
<span>Experience & Qualification.</span>
<ul>
<li><span>Fluent in English, both written and verbal communication skills.</span></li>
<li><span>Previous experience in a customer support or service desk role, preferably in a technical support environment.</span></li>
<li><span>Ability to analyze and resolve technical issues independently or through collaboration.</span></li>
<li><span>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</span></li>
<li><span>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</span></li>
<li><span>Strong organizational skills, attention to detail, and the ability to multitask effectively.</span></li>
<li><span>Flexibility to work in shifts, including weekends and holidays, as per business needs.</span></li>
</ul>
<span>Skills, Knowledge & Abilities</span>
<ul>
<li><span>Strong problem-solving and troubleshooting skills</span></li>
<li><span>Adaptability.</span></li>
<li><span>Self-learning.</span></li>
<li><span>Critical thinking.</span></li>
<li><span>Problem-solving.</span></li>
<li><span>Attention to detail.</span></li>
<li><span>Communication and teamwork.</span></li>
</ul>
<p><span><strong><u>Performance Standards</u></strong></span></p><br>
<ul>
<li><span>Response Time.</span></li>
<li><span>First Contact Resolution.</span></li>
<li><span>Customer Satisfaction.</span></li>
<li><span>Ticket Documentation and Management.</span></li>
<li><span>Technical Knowledge.</span></li>
<li><span>Language Proficiency.</span></li>
<li><span>Incident Resolution Time.</span></li>
<li><span>Quality of Service.</span></li>
<li><span>Knowledge Sharing.</span></li>
<li><span>Professionalism and Collaboration.</span></li>
</ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.<br> </p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. </p><br> <p><br><strong>Choose your future. Choose Atos.</strong></p><br> </div>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p><strong>Technology and tools planning:</strong> Develop and execute technology and tools planning strategies that align with local, global, and regulatory standards.</p>
<p><strong>Network security architecture:</strong> Collaborate with architecture teams to ensure network security designs are compliant with security standards.</p>
<p><strong>Secure by design (SBD):</strong> Oversee the Secure by Design initiatives from a cybersecurity perspective, ensuring all new designs comply with security standards.</p>
<p><strong>New products and services:</strong> Evaluate and recommend new and emerging security products and technologies to enhance Vodafone public cloud security portfolio.</p>
<p><strong>Technology management:</strong> Provide consultancy and manage customers (internal and external) requirements and provide them with recommendation, HLD, LLD and own the implementation.</p>
<p><strong>Secure public cloud:</strong> Ensure all Vodafone security controls are applied to our public cloud tiers (Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS)).</p>
<p><strong>Enterprise business services:</strong> Support enterprise business services, both cloud and non-cloud, ensuring robust security measures are in place.</p>
<p><strong>Capacity planning:</strong> Maintain and expand capacity planning for all cybersecurity tools, ensuring scalability and efficiency.</p>
<h4>Who you are</h4>
<p><strong>IT network security:</strong></p>
<ul>
<li>Plan, design, implement and evaluate security-focused tools and services including project leadership roles to Vodafone IT network security and Vodafone enterprise/public cloud customers.</li>
<li>Review client requirements to identify their needs and build security technical offer with our partners.</li>
<li>Ensure that all streams are running on the right track and fulfilling their main objectives.</li>
</ul>
<p><strong>Optimize network quality:</strong></p>
<ul>
<li>Provide study of new security systems, tools or features.</li>
<li>Develop and implement software tools to monitor the security systems and to provide useful statistics, trend analysis using historical data to capture the subscriber behaviour and profile across different seasons and occasions.</li>
</ul>
<p><strong>Technology development:</strong></p>
<ul>
<li>Alignment with Vodafone Group plans.</li>
<li>Liaise with overall technology strategy.</li>
</ul>
<p><strong>Cross function, support and communication:</strong></p>
<ul>
<li>Maintain a close liaison with all departments within Vodafone.</li>
<li>Support marketing, product and services, radio and core in network connectivity and new services.</li>
<li>Ensure projects and activities delivery with vendors on time and within allocated budget.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Role requirements</h4>
<ul>
<li>B.Sc. Communication or Computer Engineering or Computer Science is a must.</li>
<li>Minimum of 3 years’ experience in network and security positions; preferred at least 2 years’ experience in systems integration or managed security services in a top tier professional services firm.</li>
</ul>
<p><strong>Competencies:</strong></p>
<ul>
<li>Excellent teamwork skills.</li>
<li>Results oriented, high energy, self-motivated.</li>
<li>Ability to manage expectations of stakeholders (internal and external clients).</li>
<li>Strong communication and presentation skills.</li>
<li>Comfortable working in a project based / client serving model.</li>
<li>Comfortable working with different internal and external entities (technical teams, presales, commercial and customers).</li>
</ul>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Experience in NGFW, intrusion detection/prevention, WAF, email security.</li>
<li>Deep knowledge about cyber security controls and awareness of global cyber security standards and compliance programs is a must.</li>
<li>And/or experience in EDR, SIEM solutions and endpoint security.</li>
<li>And/or experience in design, implement, seize IAM, PAM, SSO, MDM solutions.</li>
<li>Preferred experience in technologies SOAR, UBA.</li>
<li>Experience in designing secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS and web applications.</li>
<li>Basic knowledge of security compliance standards is a plus.</li>
<li>Good knowledge of cloud technologies and cloud security.</li>
<li>Good knowledge in payment solutions security.</li>
<li>Vendor certification (Fortigate, Palo Alto, Forcepoint, F5, etc.) is a plus.</li>
<li>Deep understanding of business dynamics and the agility to adapt to changes quickly and effectively.</li>
</ul>
<p><strong>Certifications:</strong></p>
<ul>
<li>PCNSE is a plus.</li>
<li>Firewall management: Fortinet NSE (Network Security Expert) or equivalent is a must.</li>
<li>Cisco networking certifications is a must.</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p><strong>Together we can.</strong></p></p><p></p>
About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers. As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences.<br>About the Role We are looking for enthusiastic and customer-focused German Operations Support Associates to join our growing team. This role combines both voice and non-voice support responsibilities, ensuring a seamless experience for our German-speaking customers while maintaining operational excellence.<br>Key Responsibilities Voice Support Handle inbound and outbound calls from German-speaking customers. Resolve customer inquiries and provide accurate information. Deliver exceptional customer service while maintaining quality standards. Escalate complex cases to the relevant teams when required. Non-Voice Support Respond to customer inquiries via email, chat, and ticketing systems. Process requests and update customer records accurately. Document customer interactions and case resolutions. Meet service level agreements (SLAs) and quality targets. Operations Support Follow established processes, policies, and compliance requirements. Collaborate with internal stakeholders to resolve customer issues. Support continuous improvement initiatives and operational excellence. Meet productivity, quality, and customer satisfaction KPIs. Qualifications Bachelor's degree preferred. Fresh graduates are welcome to apply.0–1 year of experience in customer service, operations, or BPO environments is an advantage. Strong communication and problem-solving skills. Ability to work in a fast-paced, multicultural environment.<br>Language Requirements Mandatory German Language Proficiency: Minimum B2 Level (CEFR). Strong verbal and written communication skills in German. Technical Skills Basic knowledge of Microsoft Office (Word, Excel, Outlook, Power Point). Good typing and written communication skills. Experience with CRM or ticketing tools is a plus. Strong attention to detail and accuracy. What We Offer Professional training and development opportunities. Career growth within a global organization. Exposure to international clients and business environments. Inclusive, diverse, and collaborative workplace culture.<br>Apply today and start your global career journey with Tech Mahindra Egypt.
Company Description<br><br>Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br>Join us and become a Heartist®<br><br>Job Description<br><br>1 Ensure all works are carried out as per instructions and specifications. 2 Liaise with superiors to discuss day to day operational requirements, achievements and improvements and take necessary action accordingly. 3 Be prepared to work unsociable hours or overtime as dictated by his manager. 4 Be able to find faults on kitchen equipment and troubleshoot. 5 To ensure good work practices and reporting procedures. 6 Timekeeping and personal hygiene must be of the highest standards. 7 To assist the team when needed and ensure all problems are dealt with professionally. 8 To ensure PPM services are performed on equipment as directed by management. 9 Behave in a professional manner at all times. 10 Develop and maintain good working relationship with clients. 11 Handle every complaint/suggestion from managers with positive attitude, sincere and promptness. 12 Discuss all complaints/ suggestions with superior and take remedial action. 13 Attend regular meetings (tool box talks) with other staff to share mutual concerns, work practices, improvement plans and to communicate company’s policies, standards, objectives and other helpful information. 14 Maintain a professional and pleasant working relation with all his superiors and peers at all times. 15 Ensure all work is carried out in compliance with the HSE management system. 16 Ensure that all accidents, fire loss, theft and damages are reported to Supervisor/Manager immediately and proper procedures are followed. In addition, where appropriate, take remedial action. 17 Work according to the policies, procedures and instructions identified by the Chief Engineer. 18 Take part in the Emergency Response Teams. 19 Must take all measures required for occupational and worker health and comply with all measures taken. 20 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 21 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 22 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 23 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. 24 Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br> Education: At least a technical high school or vocational diploma.<br><br> Experience: At least 1 years of practical experience required by the job.<br><br> Foreign Language: Not required.<br><br> Courses and Training: Not required.<br><br> Computer Literacy: required.<br><br> Skills: Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. If necessary, expected to possess certification in the related field (apprenticeship certification, semi-skilled certification. Expected to possess technical knowledge about the methods, techniques and processes related to certain areas of the job.