Logistics Manager Jobs - Cairo Egypt
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???? WE’RE HIRING | OPERATIONS MANAGERDahab Zaman for Gold Trading is looking for a highly driven Operations Manager to take ownership of our day-to-day operations and build a scalable operating system for a fast-growing multi-branch business. This is not a traditional operations role. We are looking for someone who can build systems, lead people, improve performance, solve problems, and make the business run efficiently without depending on constant management intervention.???? YOUR MISSIONOwn and continuously improve the company’s operational performance across Branches, Sales Operations, Inventory, Order Fulfillment, Delivery, Customer Experience, People & Processes.???? KEY RESPONSIBILITIESOperations & Branch Management Lead daily operations across all branches. Establish clear operational standards and accountability. Monitor branch performance and identify operational gaps. Ensure consistent customer experience across all locations. Process & Systems Build and implement SOPs and workflows. Identify bottlenecks and eliminate unnecessary processes. Create scalable systems that support future expansion. Establish clear responsibilities, approval flows and controls. Performance Management Build and monitor operational KPIs. Track productivity, sales performance, fulfillment, errors and customer issues. Hold teams and managers accountable for results. Provide management with actionable weekly/monthly reports. Inventory & Gold Operations Ensure accurate inventory movement and reconciliation. Monitor transfers, receiving, sales and returns. Establish strong controls to minimize errors and operational risk. Coordinate closely with Finance and Management. People & Leadership Lead, coach and develop operations teams. Establish performance standards and incentive structures. Identify high performers and underperformers. Build a culture of ownership and accountability. Technology, AI & Automation Identify repetitive manual tasks and automate them. Leverage AI, CRM, ERP, POS and automation tools to improve efficiency. Build dashboards and management reports. Continuously look for ways to reduce cost and increase productivity.???? THE IDEAL CANDIDATE8–12+ years of relevant experience, with proven operational leadership. Experience managing multi-branch operations is highly preferred. Strong background in Retail, E-commerce, Financial Services or similar fast-paced businesses. Proven experience building SOPs, KPIs and operational systems. Strong leadership and people-management skills. Excellent analytical and problem-solving abilities. Strong Excel / Google Sheets skills. Experience with ERP / CRM / POS systems. Strong understanding of data, reporting and performance management. Comfortable working with AI and automation. Commercial mindset with strong understanding of sales, customer experience and profitability. Highly organized, proactive and accountable. Ability to work independently and make decisions. Builder mentality — not just a supervisor.⭐ WHAT SUCCESS LOOKS LIKEWithin the first 90 days, you should be able to:Build the system → Measure performance → Fix bottlenecks → Hold people accountable → Improve results. If you are the type of leader who says:“Give me the operation, and I’ll make it run better.”We want to hear from you.???? Location: New Cairo, Egypt???? Employment Type: Full-time???? Send your CV and a short introduction explaining the biggest operational problem you have solved in your previous role. / hr@dahabzaman.eg#Hiring #Operations Manager #Operations #Retail #Ecommerce #Leadership #Management #AI #Automation #Gold #Dahab Zaman
<p><h4>Company description</h4>
<p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p>
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<p>We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam, Egypt. In this role, you will serve as a key point of contact for our guests, providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German and French, you will bridge communication gaps and deliver personalized service to our diverse international clientele. This position combines guest relations expertise with administrative support, requiring someone who is organized, efficient, and genuinely passionate about guest satisfaction.</p>
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<li>Greet and welcome guests with warmth and professionalism, ensuring a positive first impression</li>
<li>Address guest inquiries, concerns, and requests in German and French, providing timely and effective solutions</li>
<li>Coordinate with various departments to fulfill guest requests and resolve issues promptly</li>
<li>Maintain detailed guest records and documentation using property management systems</li>
<li>Assist in organizing guest activities, excursions, and special events</li>
<li>Provide cultural orientation and local information to international guests</li>
<li>Handle guest complaints with empathy and professionalism, working toward satisfactory resolutions</li>
<li>Support the Guest Relations Manager with administrative tasks, scheduling, and correspondence</li>
<li>Ensure compliance with company policies and hospitality standards</li>
<li>Contribute to a welcoming environment that encourages guest loyalty and positive reviews</li>
<li>Perform other duties as assigned to support overall guest satisfaction objectives</li>
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<h4>Qualifications</h4>
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<li>Fluent proficiency in German and French (written and verbal); English proficiency required</li>
<li>Proven experience in guest relations, customer service, or hospitality industry</li>
<li>Excellent interpersonal and communication skills</li>
<li>Strong organizational and time management abilities</li>
<li>Problem-solving mindset with the ability to handle challenging situations calmly</li>
<li>Cultural awareness and sensitivity to diverse guest backgrounds</li>
<li>Proficiency with guest management systems and Microsoft Office applications</li>
<li>Ability to multitask and work efficiently in a fast-paced environment</li>
<li>Professional demeanor with a friendly and empathetic approach</li>
<li>Flexibility to work varied shifts, including weekends and holidays as required</li>
<li>Preferred: Previous experience in a resort or hotel setting</li>
<li>Preferred: Experience with multilingual guest services</li>
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br>Position Overview<p>The Senior Project Manager leads delivery of complex projects in Egypt, managing timelines, budgets, and stakeholder relationships to ensure successful outcomes. This role requires strong leadership, strategic thinking, and deep understanding of the local market.</p><br>Key Responsibilities<ul><li>Manage end-to-end delivery of large-scale projects from initiation through completion, ensuring delivery on time, within budget, and to quality standards. Lead cross-functional teams including internal staff, contractors, and vendors across multiple projects simultaneously.</li><li>Serve as primary point of contact for clients and senior stakeholders, maintaining regular communication and managing expectations throughout project lifecycles. Build and maintain strong relationships with clients, government entities, and local partners.</li><li>Develop comprehensive project plans including scope definition, resource allocation, scheduling, and risk management. Monitor project performance against established KPIs and implement corrective actions when needed.</li><li>Oversee project budgets and financial reporting, ensuring accurate cost tracking and identifying opportunities for value optimization. Prepare regular status reports and presentations for senior leadership and clients.</li><li>Mentor junior project managers and team members, fostering professional development and knowledge sharing. Ensure compliance with local regulations, safety standards, and company policies.</li></ul>Required Qualifications<ul><li>Bachelor's degree in Engineering, Construction Management, Business Administration, or related field. PMP certification or equivalent preferred.</li><li>Minimum 8-10 years of progressive project management experience with proven track record managing complex projects.</li><li>Experience in Egypt's commercial real estate, construction, or corporate services sectors strongly preferred.</li><li>Fluency in English required; Arabic language skills highly valued.</li><li>Strong understanding of local market dynamics, regulations, and business practices in Egypt.</li><li>Excellent leadership, communication, and stakeholder management abilities.</li><li>Proficiency in project management software and Microsoft Office Suite.</li></ul><p><b>Location: </b></p><br>On-site –Cairo, EGY<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
Company Description Radisson Blu Hotel, Cairo Heliopolis and Radisson Residences are a stylish, modern hotel located just 3 kilometers from Cairo International Airport, offering convenient access for business and leisure travelers. Guests can explore iconic sites such as the Great Pyramids and the Sphinx, or enjoy nearby shopping malls, bars, golf courses, and other city attractions. The hotel features elegant rooms and suites with upscale amenities and free high-speed Wi-Fi, as well as diverse dining options including Italian cuisine, light snacks, and poolside cocktails. On-site facilities include a rooftop pool with city views, a spa, a fitness room, and flexible indoor and outdoor event spaces supported by professional catering and events teams. Its combination of location, services, and business-friendly amenities makes it a preferred destination for corporate events and stays in Heliopolis. Role Description The Cluster Assistant Sales Manager is a full-time, on-site role based at Radisson Blu Hotel and Radisson Residences Cairo Heliopolis in Cairo, Egypt. This role supports cluster sales activities across designated properties, focusing on maximizing room and event revenue, developing new business, and strengthening relationships with corporate, leisure, and group clients. Day-to-day responsibilities include assisting in implementing sales strategies, preparing proposals and contracts, conducting sales calls and site inspections, and coordinating with the revenue, marketing, and operations teams to ensure seamless guest experiences. The Cluster Assistant Sales Manager monitors market trends, maintains accurate sales reports and forecasts, and contributes to the preparation of budgets and sales plans. The role also involves representing the hotel at industry events, maintaining a professional presence with key accounts, and supporting the Senior/Cluster Sales Manager in achieving overall sales targets. Qualifications Demonstrated skills in hotel sales, account management, and business development within hospitality or a related service industry. Strong communication, negotiation, and presentation skills, with the ability to build and maintain long-term client relationships. Proficiency in sales reporting, forecasting, and basic data analysis, with solid organizational and time management abilities. Experience collaborating with cross-functional teams (revenue, marketing, operations) to support sales initiatives and guest satisfaction. Comfort using CRM systems, hotel PMS, and standard office software (e.g., MS Office) to manage pipelines and documentation. Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent professional experience. Previous experience in a hotel sales or reservations role, ideally in an international or upscale brand environment. Fluency in English; proficiency in Arabic and other languages is an advantage. Ability to work on-site with a flexible schedule, including occasional evenings or weekends based on business needs.
<strong>Job Description<br><br></strong>Kraft Heinz is looking for a <strong>National Sales Manager –Modern Trade</strong>, this role is responsible for driving the growth, profitability, and market share of the Kraft Heinz portfolio across all Modern Trade accounts in Egypt, including Key Accounts, Hypermarkets, Supermarkets, and emerging E-commerce and E-grocery channels and requires a highly capable commercial leader who can combine rigorous commercial strategy with disciplined execution. The successful candidate will be responsible for shaping Route-to-Market frameworks, managing joint business planning with key retailers, and leading a high-performing key account management team to deliver sustainable commercial results.<br><br><strong>Key Responsibilities<br><br></strong><ul><li> Strategic Channel Growth & P&L Management</li><li>Own the full Modern Trade channel P&L, driving top-line revenue growth and bottom-line profitability</li><li>Develop and execute the annual channel business plan in alignment with Kraft Heinz’s overall commercial blueprint</li><li>Optimize trade spend efficiency, ensuring a strong return on investment across all promotional activities and commercial agreements</li><li> Joint Business Planning (JBP) & Key Account Management</li><li>Lead high-level commercial negotiations and secure strategic Joint Business Plans with major international and local accounts such as Carrefour, Lulu, Panda, and Spinneys</li><li>Establish Kraft Heinz as a preferred category partner through data-driven category management and shopper marketing insights</li><li>Proactively manage commercial terms, rebates, and visibility agreements to maximize on-shelf availability and share of shelf</li><li> Route-to-Market (RTM) & Execution Excellence</li><li>Design and execute effective Route-to-Market frameworks to ensure flawless execution across all key account branches</li><li>Collaborate with Trade Marketing to develop impactful, channel-specific visibility, activation programs, and pricing strategies</li><li>Set, monitor, and enforce execution KPIs, including planogram compliance, Share of Voice, and reduction of Out-of-Stock levels</li><li> Team Leadership & Capability Building</li><li>Lead, mentor, and inspire a team of Key Account Managers and field execution supervisors, fostering a culture of ownership and meritocracy</li><li>Establish clear, metrics-driven KPIs for the team and evaluate performance with strong data transparency</li><li> Cross-Functional Collaboration</li><li>Partner with Demand Planning and Logistics to optimize forecast accuracy for Modern Trade and help prevent supply chain disruptions</li><li>Provide the leadership team with regular market intelligence, competitor insights, and shopper trends to support agile decision-making<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Minimum of 10–12 years of commercial experience in Sales, Key Account Management, and Trade Marketing within the FMCG sector, including at least 4–5 years leading the Modern Trade channel at a senior level.</li><li>Bachelor’s degree in business administration, Marketing, Economics, or a related field; an MBA is a plus.</li><li>Proven history of managing large-scale P&Ls, negotiating complex Joint Business Plans with major retailers, and delivering consistent double-digit growth.<br><br></li></ul><strong>Skills<br><br></strong><ul><li>Advanced financial acumen, including P&L management, trade spend optimization, and margin management.</li><li>Exceptional negotiation and stakeholder management skills.</li><li>Strong analytical mindset with the ability to translate data, including Nielsen, Kantar, and retailer POS data, into actionable commercial strategies.<br><br></li></ul>Location(s)<br><br>El Tagamoa El Khames Commercial Office<br><br><strong>Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.</strong>
Application Deadline: 24 August 2026Department: Sales & Marketing Location: Egypt - Cairo<br><br>Description<br><br>The incumbent in the position is responsible for managing the Travel & Trade market, which includes developing new business, negotiating contracts and maintaining good relations with actual clients in order to meet and exceed the targets set for the Travel & Trade.<br><br>Key Responsibilities<br><br>Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times. Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager Rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately.<br>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br>Skills, Knowledge and Expertise<br><br> To fill this position the candidate must have:Two (2) years experience in a Sales position, preferably in a 4/5 star hotel. Planning/organisation Adaptability Flexibility Initiative Negotiation skills Selling skills Innovative ideas Strong computer skills, including Microsoft Office, (Excel/Power Point/Word) Micros Fidelio Opera and Sales & Catering
Application Deadline: 24 August 2026Department: Sales & Marketing Location: Egypt - Cairo<br><br>Description<br><br>The incumbent in the position is responsible for managing the Travel & Trade market, which includes developing new business, negotiating contracts and maintaining good relations with actual clients in order to meet and exceed the targets set for the Travel & Trade.<br><br>Key Responsibilities<br><br>Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times. Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager Rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately.<br>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br>Skills, Knowledge and Expertise<br><br> To fill this position the candidate must have:Two (2) years experience in a Sales position, preferably in a 4/5 star hotel. Planning/organisation Adaptability Flexibility Initiative Negotiation skills Selling skills Innovative ideas Strong computer skills, including Microsoft Office, (Excel/Power Point/Word) Micros Fidelio Opera and Sales & Catering
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<span>Company: Division50 Department: Client Services / Marketing Employment Type: Full-Time Location: Remote / As per Division50 requirements About Division50 Division50 is a technology-driven sales and marketing company focused on building scalable growth systems for businesses.<br> We combine digital marketing, sales infrastructure, technology, and performance-driven strategies to help our clients generate measurable business results.<br> About the Role We are looking for a Social Media Account Manager to manage client relationships and oversee the day-to-day delivery of social media marketing activities.<br> The ideal candidate is commercially minded, highly organized, and understands how social media contributes to brand awareness, engagement, lead generation, and overall business growth.<br> You will act as the main point of contact for assigned clients, ensuring their social media strategy is properly executed, deadlines are met, performance is monitored, and clients remain informed and satisfied.<br> Base+ Commission Remote setup Key Responsibilities * Manage a portfolio of social media clients and serve as their primary point of contact.<br> * Build and maintain strong, professional relationships with clients.<br> * Understand each client’s business, target audience, positioning, and marketing objectives.<br> * Develop and coordinate social media strategies aligned with client goals.<br> * Work closely with content creators, designers, copywriters, video editors, and other internal teams to ensure smooth execution.<br> * Create and manage content calendars and ensure all deliverables are completed on time.<br> * Review and provide feedback on social media content before client delivery or publishing.<br> * Coordinate client approvals, revisions, and feedback.<br> * Monitor social media performance and identify opportunities for improvement.<br> * Prepare and present regular performance reports to clients.<br> * Translate social media metrics into meaningful business insights and recommendations.<br> * Identify opportunities to increase engagement, reach, lead generation, and overall account performance.<br> * Proactively communicate campaign updates, challenges, and opportunities to clients.<br> * Manage client expectations, deadlines, and priorities effectively.<br> * Troubleshoot issues and coordinate with internal teams to resolve them quickly.<br> * Stay up to date with social media platforms, trends, content formats, algorithms, and best practices.<br> Requirements * 2+ years of experience in Social Media, Account Management, Digital Marketing, or a related role.<br> * Proven experience managing social media accounts for clients or brands.<br> * Strong understanding of Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.<br> * Good understanding of content strategy, social media growth, engagement, and audience development.<br> * Experience working with content calendars and social media management tools.<br> * Strong client-facing and communication skills.<br> * Excellent written and verbal English.<br> * Strong organizational and project management skills.<br> * Ability to manage multiple clients and priorities simultaneously.<br> * Strong attention to detail and follow-through.<br> * Comfortable working with performance data, analytics, and reporting.<br> * Ability to work independently in a fast-paced, performance-driven environment.<br> Nice to Have * Experience working in a digital marketing agency.<br> * Experience with lead generation or performance marketing.<br> * Familiarity with Meta Business Suite, TikTok Business, LinkedIn Campaign Manager, or similar platforms.<br> * Basic understanding of paid social advertising.<br> * Experience working with international clients.<br> * Experience with CRM, project management, or client reporting platforms.<br> What Success Looks Like * Clients receive consistent, high-quality social media execution.<br> * Content calendars and deliverables are delivered accurately and on time.<br> * Client communication is proactive, professional, and organized.<br> * Client satisfaction and retention remain high.<br> * Social media performance improves consistently based on data-driven recommendations.<br> * Internal teams have clear briefs, priorities, deadlines, and client feedback.<br> * You identify problems and opportunities before they become issues.<br> Key Skills Client Management | Social Media Strategy | Content Planning | Project Management | Communication | Reporting & Analytics | Problem Solving | Organization | Attention to Detail | Digital Marketing</span> </div>
Company Description Founded in 1995, Nanjing TDH Software Co., Ltd. has always taken 'Digital Technology Empowering the Rule of Law' as its mission. The company continuously deepens the integration Research of new-generation artificial intelligence, big data, and legal knowledge graph technologies with judicial operations to provide users with Specialized products and services, promoting the high-quality development of legal technology. Its products and services now cover courts, public security, political and legal affairs commissions, disciplinary inspection and supervision commissions, judicial administration, public legal services, and financial business sectors. On March 20, 2023, the company was officially listed on the Growth Enterprise Market (GEM) of the Shenzhen Stock Exchange. (Stock name: Tongda Hai, Stock code: 301378).<br>Role Description The Pre-Sales Solutions Manager (Government Sector Direction) is a full-time, on-site role based in Cairo, Egypt. In this position, the individual works closely with government clients and internal teams to understand business needs, design suitable solution architectures, and prepare tailored proposals and presentations. Typical responsibilities include conducting requirements analysis, leading product demonstrations, creating technical and functional documentation, and supporting bid and tender responses. The role involves collaborating with sales and delivery teams, participating in client workshops, and providing consulting guidance to ensure solutions are aligned with government regulations and standards. The Pre-Sales Solutions Manager also contributes to pipeline development by identifying opportunities, supporting strategic account plans, and maintaining strong relationships with key stakeholders.<br>Key Responsibilities1. Provide pre-sales support for government-sector clients (with a particular focus on Egyptian government entities), including requirements gathering, solution design, technical presentations, and bid response.2. Deeply understand client business scenarios, and leverage mainstream software design methodologies (e.g., Domain-Driven Design, microservices architecture) and analysis tools (e.g., UML, Axure, Visio) to deliver highly aligned business solutions.3. Lead end-to-end tracking of Egyptian government projects, with a solid grasp of local government tendering regulations, procurement procedures, and compliance requirements, ensuring smooth progression from initial inquiry to contract signing.4. Produce high-quality, well-structured, and actionable solution documents (including white papers, technical proposals, PPT decks, etc.), and clearly articulate solution value to government clients through persuasive presentations.5. Collaborate closely with sales, product, and delivery teams to close client feedback loops and continuously enhance solution competitiveness.<br>Qualifications Basic Requirements- Bachelor's degree or above in Computer Science, Software Engineering, Information Systems, or a related field (preferred).- 3+ years of experience in pre-sales, business analysis, or solutions roles, with proven experience independently leading government-sector projects.<br>Technical & Methodological Skills- Proficient in mainstream software design methodologies (e.g., object-oriented design, design patterns, SOA/microservices) and software analysis tools (e.g., Rose, EA, Power Designer).- Skilled in requirements elicitation, use-case analysis, business process modeling, and other software analysis approaches, with the ability to rapidly translate client business language into technical implementation roadmaps.<br>Sector & Regional Knowledge- Familiar with the operational processes of Egyptian government projects, including budget approval, tendering (open bidding, invited bidding, competitive negotiation), contract execution, and acceptance/payment procedures.- Aware of Egyptian local informatization standards, data security regulations, and cultural communication norms. Working proficiency in Arabic or English is a plus.<br>Soft Skills- Excellent documentation and presentation (PPT) skills, with strong logical structuring capabilities to present complex solutions clearly.- Outstanding cross-team collaboration and client-facing communication skills; able to handle short-term business travel and high-intensity bidding cycles.<br>Preferred Qualifications (Not Mandatory, but Strongly Valued)- Deep domain knowledge of the judicial sector (courts, procuratorates, police/law enforcement agencies), including but not limited to:- Understanding of case management, electronic dockets, court informatization, prosecutorial transparency, police command-and-control, and other judicial business scenarios.- Experience in judicial informatization projects, smart courtrooms, law enforcement supervision platforms, or similar initiatives.- Familiarity with judicial data exchange standards (e.g., GA/T, FIPS-related specifications) or prior experience with judicial compliance requirements.<br>What We Offer- Competitive compensation package + project-based performance bonuses- Hands-on opportunities to participate in national-level / cross-border government projects- Comprehensive training programs and a multilingual working environment<br>How to Apply Please send your resume and any previous solution work samples (if available) to [hr@ai-pro.cn], with the subject line: "Pre-Sales Application – [Your Name] – [Years of Experience]".
About the Role:Z-Laundry is looking for an experienced Quality Assurance Manager to lead quality control operations across multiple locations. You'll manage a team of quality controllers, make the final call on customer complaints, and ensure every garment that leaves our facilities meets Z-Laundry's standards. This is a hands-on leadership role for someone who is comfortable making fast, well-documented decisions under real operational pressure.<br>Key Responsibilities:Team Leadership & Training Supervise and guide quality controllers across different service locations. Support the onboarding and quality training of new locations. Train representatives (delivery personnel) on quality expectations and handoff procedures. Share feedback and support ongoing improvements at service locations. Third-Party Provider Sourcing & Management Identify and evaluate potential third-party facility partners as candidates for onboarding. Assess prospective providers against Z-Laundry's quality and operational standards before approval. Support onboarding of approved partners and monitor their ongoing compliance with quality standards. Quality Control, Inspection & Audits Monitor and enforce Z-Laundry's quality standards and procedures across the inspection, cleaning, and finishing process. Conduct regular audits of inspection records and photo documentation (front/back and close-up shots) to ensure compliance with photo and documentation standards. Manage inspections to ensure garments are crease-free and meet required conditions before delivery. Apply company standards in spotting & stain removal, cleaning, pressing & hand-finishing, and packaging. Confirm garments are packaged and labelled according to required standards, and ensure they are ready for collection or delivery. Carry out daily inspections, record findings and take necessary actions accordingly. Evaluate complex or delicate items and determine how they should be handled, including cases escalated mid-process (e.g. hidden damage, color bleeding, unexpected fabric reactions). Complaint Handling & Customer Experience Review and assess customer complaints, and decide on the appropriate course of action, across categories such as damage, missing pieces, stains, poor quality, colour fading, and inaccurate inspection. Manage complaint resolution within defined SLAs — timely acknowledgment of assigned cases and submission of findings within agreed turnaround times. Oversee QC's role in returns, ensuring findings, reasons, and approvals are properly documented. Coordinate with Customer Service, delivery teams, and facility partners to resolve service-related issues efficiently. Conduct surveys to identify customer requirements and ensure they are met by established quality standards. Reporting & Continuous Improvement Track quality metrics and prepare regular performance reports. Provide management with recommendations to improve existing quality processes.<br>Qualifications:Minimum of 6 years of experience in quality assurance, service operations, or similar roles, including at least 3 years managing team members and interacting with customers or stakeholders. Bachelor's degree preferred; a relevant certification (e.g. Six Sigma, OPEX-L) is a plus. Good awareness of ISO 9001 standards. Strong attention to detail and a structured approach to decision-making. Confident in handling service issues and finding practical solutions. Comfortable working within a digital QC / order management system — logging inspections, photos, and complaint findings entirely through the platform. Excellent communication and coordination skills. Familiarity with laundry processes, fabric care, or related services is a plus. Good command of spoken English; Arabic proficiency preferred given the local team and customer base.<br>Work Environment:Full-time position based in Sheikh Zayed. Team size: managing quality controllers across multiple service locations. The role may require occasional work in the evenings and weekends to support operational needs and urgent issues. Regular communication and coordination with multiple service locations are part of the daily routine.<br>Compensation & Benefits:Competitive salary based on experience, plus medical & social insurance and a performance-based bonus.<br>Why Join Z-Laundry? Z-Laundry is one of the region's fastest-growing laundry and garment care networks, built on the promise that every customer gets the same trusted standard of quality, no matter which location serves them. As Operations Manager, you'll play a central role in shaping that standard — with real ownership over decisions, direct visibility with senior management, and the chance to build processes that scale as we open new locations. We invest in our people through hands-on training and clear paths to grow into wider operations leadership as the company expands.
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<p><strong>JOB TITLE</strong><br>Manager, Development | MAF Properties | Egypt Portfolio<br><strong>ROLE SUMMARY</strong><br>Support the planning, coordination, and delivery of community development projects under the Communities vertical. The role assists in executing project milestones, managing documentation, and ensuring compliance with DBU’s quality, budget, and governance standards. It bridges day-to-day coordination between internal teams, consultants, and authorities to enable timely, cost-effective delivery of residential and mixed-use community phases.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Liaise with consultants and contractors on design reviews, technical requirements, and site updates.</li><li>Prepare project progress reports, cost summaries, and milestone tracking dashboards.</li><li>Assist in feasibility studies, project phasing plans, and commercial assessments.</li><li>Compile and validate data for business cases, budget submissions, and development planning.</li><li>Coordinate regulatory approvals, NOCs, authority submissions, inspections, and site visits.</li><li>Maintain stakeholder relationships with authorities, utility providers, consultants, and contractors to resolve project issues.</li><li>Prepare governance reports, presentations, and investment memos while maintaining accurate project records and tracking systems.</li><li>Support the Development Director in coordinating day-to-day project delivery, timelines, risks, and progress tracking</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor's degree in Civil Engineering, Architecture, Urban Planning, or a related field.</li><li>Project coordination or real estate delivery certification/training is an advantage.</li><li>3–6 years of experience in real estate, construction, or community development projects.</li><li>Knowledge of permitting processes, regulatory approvals, and development workflows is preferred.</li><li>Strong organizational, communication, and teamwork skills with a proactive mindset.</li><li>Ability to manage multiple priorities, work accurately under pressure, and thrive in a fast-paced project environment.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>
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<p><span><strong>Jadeer</strong> is hiring on behalf of one of its clients. We are seeking a dynamic and commercially driven <strong>Business Development Manager</strong> to lead growth initiatives within the <strong>fitness and wellness industry</strong>. This role is responsible for identifying new business opportunities, developing strategic partnerships, increasing corporate memberships, and driving sustainable revenue growth. The ideal candidate is passionate about building relationships, expanding market presence, and contributing to the success of a fast-growing fitness brand.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><ul><li><p><span>Develop and execute business development strategies to increase revenue and market share.</span></p><br></li><li><p><span>Identify and secure new business opportunities, including corporate partnerships, B2B memberships, wellness programs, and strategic alliances.</span></p><br></li><li><p><span>Build and maintain long-term relationships with corporate clients, partners, and key stakeholders.</span></p><br></li><li><p><span>Generate qualified leads through networking, referrals, industry events, and outbound prospecting.</span></p><br></li><li><p><span>Negotiate and close commercial agreements that align with the company's business objectives.</span></p><br></li><li><p><span>Collaborate with Sales, Marketing, and Operations teams to develop tailored solutions for corporate and individual clients.</span></p><br></li><li><p><span>Analyze market trends, competitor activities, and customer needs to identify growth opportunities.</span></p><br></li><li><p><span>Develop proposals, presentations, and partnership packages for prospective clients.</span></p><br></li><li><p><span>Manage the sales pipeline and maintain accurate records using CRM systems.</span></p><br></li><li><p><span>Track business development KPIs, prepare performance reports, and provide recommendations to improve results.</span></p><br></li><li><p><span>Represent the company at fitness, wellness, and corporate networking events to strengthen brand awareness and generate new business.</span></p><br></li></ul><p><span><strong>Requirements</strong></span></p><br><br><ul><li><p><span>Bachelor's degree in Business Administration, Marketing, Sales, or a related field.</span></p><br></li><li><p><span>+5 years of experience in Business Development, Corporate Sales, Partnerships, or Account Management.</span></p><br></li><li><p><span>Previous experience in the fitness, wellness, hospitality, healthcare, or lifestyle industry is highly preferred.</span></p><br></li><li><p><span>Proven track record of achieving revenue targets and securing strategic partnerships.</span></p><br></li><li><p><span>Strong understanding of B2B sales, corporate wellness programs, and partnership development.</span></p><br></li><li><p><span>Excellent communication, negotiation, and presentation skills.</span></p><br></li><li><p><span>Strong commercial mindset with the ability to identify and capitalize on growth opportunities.</span></p><br></li><li><p><span>Experience using CRM platforms to manage pipelines and client relationships.</span></p><br></li><li><p><span>Ability to work independently in a fast-paced, target-driven environment.</span></p><br></li><li><p><span>Proficiency in Microsoft Office Suite.</span></p><br></li></ul><p><span><strong>Preferred Qualifications</strong></span></p><br><ul><li><p><span>Existing network of corporate contacts and decision-makers.</span></p><br></li><li><p><span>Experience selling memberships, wellness solutions, or subscription-based services.</span></p><br></li><li><p><span>Knowledge of the fitness and wellness market, customer engagement strategies, and industry trends.</span></p><br></li></ul><p><span><strong>What We Offer</strong></span></p><br><ul><li><p><span>Competitive salary with an attractive performance-based incentive structure.</span></p><br></li><li><p><span>Opportunities for professional growth and career advancement.</span></p><br></li><li><p><span>A collaborative and energetic work environment.</span></p><br></li><li><p><span>The chance to contribute to the growth of an innovative brand in the fitness and wellness industry.</span></p><br></li></ul> </div>
G4S, the world's leading integrated security company, is looking for a Finance Manager to take full ownership of our Egypt operation's finance function. This is not a divisional or support role — you will be the most senior finance professional in the country, reporting directly to the Country Managing Director and acting as their commercial right hand.<br>The role<br>You will lead the complete finance agenda for G4S Egypt, with accountability that most finance professionals wait a decade to get:<br>Full P&L, balance sheet and cash flow ownership for the country business Business partnering with the Managing Director on pricing, contract bids, margin improvement and growth strategy Statutory and group reporting, budgeting, forecasting and monthly performance reviews with regional leadership Treasury, working capital and FX management in a complex currency environment Tax compliance and management of external audit, banking and regulatory relationships Leading, developing and building capability in the local finance team Driving controls, governance and continuous improvement across the operation<br>You will present directly to regional finance leadership and have real visibility across the Middle East business — your work will not disappear into a consolidation layer.<br>Who we're looking for<br>A qualified accountant (CMA, CPA, ACCA, CA or equivalent)8+ years of progressive finance experience, including leadership of a finance team Strong command of the full finance stack — financial control, FP&A, treasury, tax and commercial finance — not just one specialism Experience in a multinational, matrix environment; services, security, facilities management or other labour-intensive industries are a strong advantage Deep familiarity with the Egyptian regulatory, tax and banking landscape Fluent English and Arabic A commercially-minded operator who wants to influence business decisions, not just report on them<br>Why this role<br>If you are a strong finance leader who wants country-level ownership, direct MD partnership, and regional exposure inside one of the world's largest security companies, this is the platform to prove you can run a business's finances end to end.<br>Apply now with your CV. All applications are treated in strict confidence.
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<p><span><span>We are seeking a motivated and skilled cybersecurity professional to support and manage our vulnerability analysis and prioritization functions. The ideal candidate will have hands-on experience in identifying, analyzing, and tracking vulnerabilities across infrastructure and applications, while also supporting secure SDLC practices, application security assessments, and remediation efforts. This role will work closely with cross-functional teams to ensure the security of both systems and applications.</span></span></p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>
Job Purpose<br><br>Manage and oversee the entire Body and Paint workshop operations to ensure high-quality vehicle repair and painting services, maximum customer satisfaction, and operational profitability.<br><br>Responsibilities:<br><br>Manage, lead, and develop the Body and Paint workshop team, including technicians and painters Coordinate workshop activities to ensure timely completion of body repairs and painting tasks Ensure adherence to company standards and safety regulations within the workshop Monitor quality control to maintain high standards of work Manage workshop resources, including tools, equipment, and materials, to optimize efficiency Develop and manage budgets and schedules for the workshop operations Oversee customer communication to ensure satisfaction and address any concerns related to body and paint services Implement continuous improvement initiatives to enhance workshop productivity and service quality Ensure compliance with warranty and insurance policies related to body and paint repairs<br><br>Requirements<br><br>Bachelor's degree in mechanical engineering, automotive technology, or a related field5+ years of experience in body and paint workshop management within the automotive industry Strong knowledge of automotive body repair and painting techniques Excellent leadership and team management skills Good understanding of workshop safety standards and procedures Strong organizational and communication skills Ability to manage budgets and resources effectively
Key Responsibilities Strategy and Planning· Provides leadership internally and externally to drive the delivery of the company’s strategy and the long-term positioning of the company’s brand within the market· Leads the development of the market in order to grow the business and lay the foundations for future growth· Owns and drives the delivery of key performance indicators and targets for the market Engagement· Leads the development of relationships with key employers, universities and learning providers to enhance business performance and build an ecosystem in the market that allows for long-term growth· Leads the development of relationships with government, key institutions, professional bodies and other influential stakeholders in order to enhance the company’s recognition, influence, reputation and profile within the market· Works collaboratively with a wide range of internal stakeholders to leverage global resources and solutions· Ensures clear communication of market insights and requirements to global teams in order to enhance value propositions and leverage growth opportunities· Engages with key members to build advocacy, trust and reputation Leadership & Management· Takes personal legal, regulatory and/or financial responsibility for the company’s operations in-country as required by local legislation· Ensures that the company’s policies and procedures are embedded within the market and that relevant local legal and regulatory requirements are met· Prepares and manages an approved budget for the development, administration, and activities of the company in the market and submits periodic reports as required<br>Requirements:· Demonstrable experience of providing leadership in a business/ market development role ideally in a professional services or education environment·In depth understanding of the local business environment and accounting community·Ability to think strategically and develop long-term plans·Excellent interpersonal skills with the ability to build long term, high quality, trusted relationships up to and including board level·Outstanding communicator with excellent presentation skills, both written and oral·Excellent influencing and negotiation skills·Highly motivated, proactive and enthusiastic with the ability to plan and organise work to meet stretching target
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<br><b>Position Summary</b><br><b> Location<br>Cairo</b><br><p><b>Audit & Assurance | Manager | Financial Sector</b></p><br><p><b>About Deloitte</b>: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul><p><b>Audit & Assurance | Manager | Financial Sector</b></p><br><p>During your tenure as a <b>Manager in Audit & Assurance - Financial Sector</b>, you will demonstrate and develop your capabilities in the following areas:</p><br><ul><li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues</li><li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment</li><li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g. fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements</li><li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team</li><li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors</li><li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements</li><li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team</li><li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines</li><li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions</li><li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures</li></ul><p><b>Leadership Capabilities:</b></p><br><ul><li>Challenges self and others to make an impact that matters for our clients, our colleagues and our communities and recognizes colleagues and teams for the impact they make, and helps connect their contributions with our broader purpose</li><li>Encourages teams to collaborate within and across businesses and borders, proactively helps make connections</li><li>Provides timely feedback to team members to drive high performance</li><li>Builds productive, long-term relationships with clients and colleagues, across a broad network, based on mutual respect</li><li>Demonstrates an understanding of Global, Business and Member Firm strategies</li></ul><p><b>Qualifications:</b></p><br><ul><li>Minimum 8+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with big 4 Audit Firms</li><li>Degree in Accounting or related field</li><li>Extensive knowledge of best practice reporting and International financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in in accordance with the applicable financial reporting framework</li><li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training</li><li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers</li><li>International accounting qualification is required: CA, ACCA, or CPA</li><li>Fluent in English (reading, speaking, and writing).</li><li>Preference will be given only to Bilingual candidates (Arabic/English)</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
Prepare Sales plan concerning Priority banking clients in view of Bank strategy and goals Establish and develop relationships with Priority Banking clients to introduce the bank’s services in view of client needs and prepare call for potential and existing clients in view of the bank policies and standards. Grow customer portfolio size by deepening existing customer relationships. Ensure adherence to branch and regulator policies, recommendations, and CBE regulations. Retain existing valuable clients through focused relationship management activities. Provide advice on potential financial solutions based on identified needs. Develop opportunities to increase the sales production. Prepare, and review all required reports and KYC forms to ensure that all transactions are adhered to the bank’s policies and procedures.
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<br>Company Description<br><br><p>Join us at Accor, where life pulses with passion!</p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p>Hospitality is a work of heart,<br>Join us and become a Heartist®</p><br><br>Job Description<br><br><p>2.1 Ensure and provide flawless, upscale, professional and high class guest service experiences<br>2.2 Analyse guest feedback and provide strategic direction to continuously improve overall rating<br>2.3 Create a communication bridge between guests and operational departments.</p><br><p>2.4 Shed light for all operational departments through the eyes of guests and deal closely with every request, problem and needs of the guests. Find solutions by keeping guest satisfaction at the fore.<br>2.5 Approve the “Through Our Guests’ Eyes” report prepared according to requests, needs and demands placed by guests throughout the day.<br>2.6 Ensure that the rooms are checked and organise the complimentary services before VIP guests enter the facility. Ensure that VIP guests are greeted in the reception. Inform the General Manager, Hotel Manager and other departments of VIP guests.<br>2.7 Ensure that a Welcome Letter is written and sent to guests staying at the hotel.<br>2.8 Ensure that reservations for the A la Carte restaurants in the hotel are scheduled in an orderly manner.<br>2.9 Identify the training needs of employees, prepare an annual training plan and deliver the necessary trainings. Submit the training participation records to the Human Resources Department.<br>2.10 Conduct an internal communication meeting with the department at least twice every month and record the items discussed.<br>2.11 Responsible for procuring and protecting the supplies required to manage the office.<br>2.12 Identify any physical conditions in the facilities that lessen guest satisfaction and ensure that the investments to be made aim at achieving guest satisfaction.<br>2.13 Identify the personal expectations and tendencies of guests and work on future concepts accordingly.<br>2.14 Evaluate the results of the Guest Satisfaction Questionnaire and prepare a report containing statistics, graphs and comments. Provide guidance to the Sales and Marketing Department through the statistical data gathered from guests.<br>2.15 Inform the General Manager about any diseases and health problems of guests.<br>2.16 Prepare the “Monthly Timecard Report” for Guest Relations employees and submit the report to the Personnel Department.<br>2.17 Prepare the weekly work schedules for Guest Relations employees.<br>2.18 Adopt the principle of 100% guest satisfaction and ensure that all employees adopt and work towards this principle.<br>2.19 Take part in the Emergency Response Teams and manage and deploy his/her own team.<br>2.20 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br>2.21 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for savingenergy. To predict effects of environment and efficiency of energy on purchased equipment.<br>2.22 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.<br>2.23 To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.<br>2.24 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.<br>2.25 Carry out all other duties assigned by managers and hotel management not specified in the job description</p><br><br>Qualifications<br><br><p> Education: At least a Bachelor`s Degree.<br> Experience: At least 7 years of experience in the industry following theoretical education.<br> Foreign Language: Excellent level of English to communicate with guests and employees.<br> Courses and Training: Prior attendance in seminars and trainings in the related field.<br> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).<br> Skills: Has excellent command of guest profiles. Trains his/her team and instructs them on how to address guests. Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Expected to integrate and coordinate the operations that concern an important unit in the facility.</p><br> </div>
<p><h4>About the company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Provide high-level executive, administrative, and clerical support to the Managing Director, ensuring the efficient operation of the office and effective management of day-to-day activities. The role requires handling confidential information with discretion, interacting with senior stakeholders, and supporting key business initiatives through coordination, communication management, report preparation, and project support.</p>
<h4>What you will do</h4>
<strong>Executive & technical support</strong><br>
<li>Prepare high-quality executive presentations, reports, dashboards, and other business materials as requested by the Managing Director.</li>
<li>Support the tracking of key initiatives, action plans, and management updates.</li>
<li>Ensure all reports and presentations are accurate, professional, and delivered within agreed timelines.</li>
<strong>Calendar & meeting management</strong><br>
<li>Manage and maintain the Managing Director’s calendar, appointments, and daily schedule.</li>
<li>Coordinate meetings, prepare agendas, and ensure all required materials are available in advance.</li>
<li>Attend meetings as required, record minutes, and follow up on action items.</li>
<li>Ensure agendas are distributed at least 24 hours before meetings and minutes are circulated within 24 hours after meetings.</li>
<strong>Executive administration</strong><br>
<li>Serve as the primary point of contact for the Managing Director, liaising with internal and external stakeholders.</li>
<li>Draft and prepare correspondence, reports, presentations, meeting materials, and other business documents.</li>
<li>Screen and manage calls, inquiries, and requests, ensuring timely and professional responses.</li>
<li>Handle confidential and sensitive matters with the highest level of discretion and professionalism.</li>
<strong>Travel & expense management</strong><br>
<li>Coordinate domestic and international travel arrangements, including flights, accommodation, visas, transportation, and related documentation.</li>
<li>Ensure all travel plans align with business needs and company travel policies.</li>
<li>Prepare and process travel expense claims and reimbursements accurately and on time.</li>
<li>Identify cost-effective travel solutions while maintaining efficiency and convenience.</li>
<strong>Office & resource management</strong><br>
<li>Oversee the upkeep of the Managing Director’s office and ensure all equipment and facilities are fully operational.</li>
<li>Manage office supplies, stationery, and refreshments, maintaining adequate stock levels while controlling costs.</li>
<li>Coordinate maintenance requests and office support services as required.</li>
<strong>Document management & communication</strong><br>
<li>Maintain organized filing systems, records, and document-tracking processes.</li>
<li>Coordinate incoming and outgoing correspondence, ensuring timely distribution and follow-up.</li>
<li>Prepare routine communications and responses on behalf of the Managing Director when required.</li>
<li>Ensure all documentation is accurately maintained, readily accessible, and handled confidentially.</li>
<h4>Required skills to be successful</h4>
<li>7+ years of experience in executive administration, with at least 5 years supporting senior management as a Personal Assistant, Executive Assistant, or Executive Secretary in a large organization and fast-paced environment.</li>
<li>Excellent verbal communication and interpersonal skills, with the ability to interact effectively with senior stakeholders and handle confidential information with discretion.</li>
<li>Strong written communication skills, including the ability to prepare reports, presentations, correspondence, meeting minutes, and business documentation to a high professional standard.</li>
<li>Excellent organizational and time management skills, with the ability to manage multiple priorities, coordinate schedules, and meet tight deadlines.</li>
<li>Strong administrative and coordination skills, with a proactive approach to problem-solving and task management.</li>
<li>Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.</li>
<li>High level of attention to detail and accuracy in managing documentation, communications, and executive schedules.</li>
<li>Ability to work independently while maintaining strong collaboration with internal and external stakeholders.</li>
<h4>What equips you for the role</h4>
<li>Bachelor’s degree is required.</li>
<li>Previous experience supporting C-level executives, Managing Directors, or senior leadership teams is highly preferred.</li>
<li>Demonstrated ability to work in a confidential environment while exercising sound judgment and professionalism.</li>
<li>Strong business acumen and understanding of corporate office operations.</li>
<li>Excellent command of English, both written and spoken.</li>
<li>Strong communication, stakeholder management, and teamwork capabilities.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>