Laundry workers Jobs in Egypt
1449 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overview . Responsibilities Lead the end-to-end delivery of facilities and workplace services across plants, distribution centers, and Agro locations, ensuring operational continuity, service efficiency, and consistent employee experience across all sites. Oversee core facilities services, including office supplies, equipment and inventory, administrative support, mail and distribution, records management, fleet services, housekeeping, gardening, uniforms, leasing and maintenance services, cafeteria and recreation services, reception, and communication systems. Develop, control, and monitor the annual facilities operating plan across assigned locations, ensuring alignment with budget, service standards, compliance requirements, and business priorities. Partner with functional and operational leaders to ensure facilities policies, programs, and initiatives effectively support current and future business needs. Plan, prioritize, and manage maintenance activities, upgrades, and improvement projects for facilities, equipment, and systems to minimize business disruption and optimize resource utilization. Drive consistent housekeeping and workplace service standards across sites, ensuring a safe, professional, and well-maintained work environment. Manage office supplies and workplace service requirements across assigned locations, ensuring availability, cost effectiveness, and service reliability. Implement and sustain effective asset management controls, including asset tracking, transfers, utilization, and governance processes. Manage transportation services across sites, including shuttle buses, emergency cars, carpooling, service cars, and car rental logistics, while ensuring service quality and operational efficiency. Oversee telecommunications requirements, including mobile lines and modems, in line with applicable benefits policies, business needs, and internal controls. Identify, design, and execute CAPEX and facilities enhancement projects that improve the physical work environment, strengthen operational efficiency, and enhance the employee experience. Ensure archiving services and records management processes are properly implemented and maintained in line with internal requirements. Lead, coach, and develop the facilities team and support staff, ensuring activities are delivered on time, within budget, and in line with established standards. Partner with vendor management, procurement, and relevant stakeholders to improve service delivery, optimize vendor performance, and drive continuous improvement initiatives. Lead cross-functional facilities projects through clear communication, stakeholder alignment, disciplined follow-up, and timely execution.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Bachelor s degree; Engineering or a related technical/business discipline is preferred. 7 9 years of relevant experience, preferably within FMCG, facilities management, workplace services, or property/portfolio management. Strong knowledge of premises management, facilities operations, maintenance activities, service delivery, and workplace standards. Solid financial and budget management capability, with experience managing operating plans, cost controls Strong project management, planning, problem-solving, and execution skills. Excellent customer service, interpersonal, communication, and stakeholder management skills. Good awareness of Health & Safety, Food Safety, and environmental protection requirements. Ability to work independently, manage multiple priorities, and operate effectively within a dynamic and pressurized environment. Strong leadership capability with the ability to manage teams, influence stakeholders, and interact effectively with employees at all levels. Very good command of Arabic and English.</p><p></p></section>
<p><h4>Position summary</h4>
<p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<ul>
<li>Education: Technical, trade, or vocational school degree.</li>
<li>Related work experience: At least 3 years of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<ul>
<li>Education: Technical, trade, or vocational school degree.</li>
<li>Related work experience: At least 3 years of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Purpose & Overall Relevance for the Organization:</b> This hybrid role is responsible for both cataloging, master data management, and financial file settlements across DPC platforms for the EMC Global Partner Program. The specialist ensures business readiness by managing product data, operational processes, and financial settlements, working closely with cross-functional teams to drive operational excellence.</p><p><b>Key Responsibilities:</b></p><ul><li>Create and manage cataloguing templates for all partners to ensure timely PDP (Product Detail Page) creation and product image linkage for DPC platforms.</li><li>Create master data for all DPC (third-party eCommerce) platforms, ensuring all articles are live and accurately listed.</li><li>Ensure accuracy and completeness of product information including descriptions, images and specifications</li><li>Title & naming optimizations to improve product discoverability on platform</li><li>Adress and resolve issues related to product listings in a timely manner</li><li>Manage end-to-end seller portal processes, including attribute and image creation</li><li>Understand and execute the financial reconciliation process for all partners, ensuring settlement files are uploaded to SAP and errors are resolved in collaboration with finance teams.</li><li>Liaise with DPC platforms to address and resolve settlement file errors.</li><li>Review and submit all invoices related to DPC platforms and external vendors to finance teams.</li><li>Raise purchase orders (PO), proforma invoices (PI), and invoices for packaging materials as per business demand.</li></ul><p><b>Key Relationships:</b></p><ul><li>Hub Master Data management teams</li><li>Cluster Finance teams</li><li>DPC</li><li>Merchandising teams</li><li>SCM Team</li></ul><p><b>Knowledge, Skills and Abilities:</b></p><ul><li>Strong understanding of cataloguing, master data management, and financial reconciliation processes.</li><li>Excellent communication skills; ability to work with stakeholders across geographies.</li><li>Experience in cross-functional environments with diverse stakeholders.</li><li>Innovative mindset, encouraging change and personal ownership.</li><li>Understanding of retailer operational processes and metrics.</li><li>Fluent in English & Arabic, both verbal and written.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Requisite Education and Experience / Minimum Qualifications:</b></p><ul><li>3+ years of professional experience.</li><li>Experience in ecommerce marketplace</li><li>Experience in the sportswear industry is a plus</li></ul><p>AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.</p><ul><li><b>COURAGE:</b> Speak up when you see an opportunity; step up when you see a need.</li><li><b>OWNERSHIP:</b> Pick up the ball. Be proactive, take responsibility and follow-through.</li><li><b>INNOVATION:</b> Elevate to win. Be curious, test and learn new and better ways of doing things.</li><li><b>TEAMPLAY:</b> Win together. Work collaboratively and cultivate a shared mindset.</li><li><b>INTEGRITY:</b> Play by the rules. Hold yourself and others accountable to our company s standards.</li><li><b>RESPECT:</b> Value all players. Display empathy, be inclusive and show dignity to all.</li></ul><p>At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage. Culture Starts With People, It Starts With You By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY</b> Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.</p><p><b>CORE WORK ACTIVITIES</b></p><p>Managing Engineering Operations and Budgets</p><p>Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership. Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures. Administers service contracts to support property needs. Ensures fire crew has complete understanding of all procedures, equipment and alarms. Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.). Manages and controls heat, light and power. Develops an engineering operating strategy that is aligned with the property/brand s business strategy. Develops and manages Engineering budget. Ensures integration of departmental goals in game plans. Oversees execution of long term preventative maintenance and 10 year asset protection plans. Reviews financial reports and statements to determine how Engineering is performing against budget. Addresses potential areas of concern and proposing solutions to owners in a proactive manner. Communicates a clear and consistent message regarding departmental goals to produce desired results. Supervises construction to ensure timely completion of projects within budgetary guidelines.</p><p>Maintaining Engineering Standards</p><p>Ensures compliance with state, local and federal regulations. Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems). Ensures building and equipment licenses, permits and certifications are current. Ensures property policies are administered fairly and consistently.</p><p>Managing Profitability</p><p>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. Monitors and manages the payroll function. Manages department's controllable expenses to achieve or exceed budgeted goals. Participates in the development of department's capital expenditure goals; manages projects as needed. Participates in the budgeting process for areas of responsibility. Prepares weekly and period end P&L critiques. Understands the impact of department's operation on the overall property financial goals; educates staff on details as appropriate. Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.</p><p>Conducting Human Resources Activities</p><p>Ensures employees are treated fairly and equitably. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Utilizes employee feedback and an open door policy to identify and address employee problems or concerns in a timely manner. Celebrates successes by publicly recognizing the contributions of team members. Resolves guest problems and complaints. Brings issues to the attention of Human Resources as necessary. Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.</li><li>OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.</li></ul><p></p></section>
Role Description This full-time Creative Director role at Malabisy is an on-site position based in New Cairo. The Creative Director will lead the overall creative vision of the brand across social media, campaigns, content production, influencer marketing, and paid advertising. The role involves developing creative concepts and visual directions for new collections, seasonal campaigns, product launches, and brand initiatives, while ensuring a consistent and distinctive fashion identity across all touchpoints. The Creative Director will lead the creative direction of social media content and work closely with the Social Media team to translate the overall vision into engaging content, including Reels, photography, videos, designs, and other digital formats. The role will also collaborate closely with the Media Buying team to develop creative concepts and marketing materials for paid campaigns, using performance insights to continuously improve creative direction and content effectiveness. The role will be responsible for planning and directing fashion photoshoots and content productions, including developing concepts, moodboards, references, shot lists, styling directions, and production requirements for new collections. The Creative Director will work with photographers, videographers, models, stylists, makeup artists, designers, and production teams to ensure that the creative vision is successfully executed. A key part of the role is building and maintaining strong relationships with micro-influencers, bloggers, content creators, photographers, models, and other creative talents to support ongoing content production and influencer collaborations. The Creative Director will identify relevant talent, develop collaboration concepts, and ensure that produced content aligns with Malabisy’s brand identity and creative standards. The Creative Director will also lead, guide, and provide creative direction to the Social Media and creative team, reviewing content, providing feedback, setting creative standards, and ensuring that ideas are consistently translated into high-quality execution. The role will involve close collaboration with Marketing, Media Buying, Commercial, and other cross-functional teams to connect creative direction with business and marketing objectives. Qualifications Candidates should have strong experience in Creative Direction, Fashion Marketing, Content Creation, Social Media, or related creative roles, preferably with 4+ years of relevant experience. Candidates should have proven experience in the Fashion industry, with a strong understanding of fashion trends, visual storytelling, styling, and fashion content. Candidates should possess strong Creative Strategy and Concept Development skills, with the ability to generate original ideas and translate them into actionable campaigns and content. Candidates should have hands-on experience in fashion photoshoots and content production, including concept development, moodboards, shot lists, and production coordination. Candidates should possess strong Visual Direction and Branding skills and the ability to maintain a consistent and distinctive brand identity across different channels. Candidates should have a strong understanding of Social Media content, Reels, short-form video, photography, and digital creative formats. Candidates should understand how creative assets are developed and optimized for Paid Advertising and Performance Marketing, and be comfortable working closely with Media Buyers. Candidates should have strong relationships with micro-influencers, bloggers, content creators, photographers, models, and other creative professionals, or demonstrate the ability to build and maintain such a network. Candidates should possess strong Leadership and Communication skills, with the ability to lead creative discussions, provide clear direction, present ideas, and manage creative execution through different teams. Candidates should be comfortable working with creative tools such as Adobe Creative Suite or similar platforms, and have a strong understanding of visual composition and creative production. Candidates should demonstrate strong Attention to Detail, organization, project management skills, and the ability to manage multiple creative projects within deadlines. Candidates should have a strong portfolio showcasing creative direction, fashion campaigns, photoshoots, social media content, and/or branded content. A relevant degree or equivalent experience in Fashion, Design, Marketing, Communications, Advertising, or related fields is beneficial.
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p>
<h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4>
<p>Four Seasons Hotel Cairo at Nile Plaza dedicates itself to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage offering phenomenal service.</p>
<p>We seek creative talents that are well-mannered, visionary, passionate and have a deep understanding of the hospitality concept.</p>
<h4>The role of Reception Agent:</h4>
<p>We are currently seeking a full-time talented Reception Agent who is well-mannered, visionary, passionate and has a deep understanding of the hospitality concept to join our team.</p>
<p>The Reception Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience, handle all guest interactions with the highest level of professionalism and hospitality, accommodating guest special requests whenever possible. Interactions with guests will be in person and by phone.</p>
<h4>Our ideal Reception Agent:</h4>
<ul>
<li>A special talent and passion for ensuring you and your team deliver the highest level of guest experience to our guests.</li>
<li>Reading, writing and oral proficiency in the English language.</li>
<li>A bachelor degree graduate is a must with 1-2 years of previous luxury experience in a related position.</li>
</ul>
<h4>Unlock a world of employee well-being and satisfaction with our comprehensive benefit offerings:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li>
<li>Comprehensive private medical insurance, dental, disability and life insurance</li>
<li>Retirement benefits and pension</li>
</ul>
<p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>
Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Responsible for the recommendation and sales of wines and other beverages to guests and the wine sales off premises. Offering and promote the digestive trolley. Spoil our guests with a big smile on your face. Converse with guest in fluent English and be able to entertain with a sensible conversation. Speak at least one other European language. Work towards target revenue per guests and revenue per month. Maintain and update wine and all other beverage lists. Ensure wines off critical age get sold. Establish sommelier recommendation. Check pricing is up to date. Maintain standards as would be expected in a Michel in star rated restaurant Train front of house and chefs about wine / wine matching. Make sure all service staff knows which wines to recommend to each dish of the menu. Work with head chef on menu and ingredients which are wine friendly. Helps writing the menus in accordance with maitre’d. Carry out wine education classes. Fully trained in Herzog wines to be able to back up cellar door. Carry out monthly stock control, inventory. Update continuously all stock forms. Be in charge of purchasing the wines and creating the wine list based on the chef recipes. The sommelier handles all wine inventory and management. Waiters are trained by the sommelier on the wine list and successful pairings. Discuss wine orders and their subsequent pricing with Therese Herzog. Make sure wines get returned to suppliers and credits issued for corked and spoiled wines. Perform normal service duties as assigned by the maître d’. Keep wine cellar (private dining room) of immaculate appearance and order. Make sure new. deliveries are stored immediately and update on the wine and inventory list Responsible for the cigar collection. Know and recommend offering. Responsible for the handling and maintenance of the cigars and the Humidors. Cigar service to guests. Train staff. (Liaise with Hans Herzog for cigars.) Monthly inventory and stock control of cigars. Assist and replace the maitre d’ during its absence inclusive cash up and reconciliation. Carry out some work with Hans Herzog and assistant wine maker in the vineyard and winery to understand Herzog wines. Liaise on a regular basis about new releases and feedback from guests. Become a Herzog wine ambassador. During vintage establish rooster for service and chef staff to help with picking and lecture about the grape varieties being picked. Train cellar door hosts and any helpers. Make sure wines are handled and shared efficiently and without waste between restaurant, bistro and cellar door. Visit other cellar doors and wineries and take along all interested staff. Suggest wine related items which could be sold in the cellar door and restaurant Review all accounting reports before submitted to the financial controller or his delegated for approval. Review the purchase requests & purchase orders (verify the limit). Reconcile the bank accounts on monthly basis. Review the F&B linen, uniform, glassware, and etc. inventory. Analysing the assets and liabilities accounts. Supervising the finance department personnel as detailed in the organization chart<br><br>Qualifications<br><br> Education: At least a high school or vocational diploma Experience: At least 4 years of related work experience following theoretical education. Foreign Language: Sufficient level of English, communicate effectively with guests. Courses and Training: Advanced level of theoretical and practical knowledge. Computer Literacy:<br><br> Skills: Have a good communication with guest and have ability to control his staff and handling guest complaints.
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Credit assessment and risk management:</strong><br>
<li>Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</li>
<li>Review and approve credit applications, ensuring they meet the hotel’s credit policy.</li>
<li>Analyze customer financial history and determine appropriate credit limits for each account.</li>
<li>Regularly monitor and assess accounts to identify and mitigate potential credit risks.</li>
<strong>Accounts receivable management:</strong><br>
<li>Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</li>
<li>Follow up on outstanding accounts and overdue payments to ensure timely resolution.</li>
<li>Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</li>
<li>Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</li>
<strong>Credit policy enforcement:</strong><br>
<li>Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</li>
<li>Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</li>
<li>Approve or decline requests for extended credit or credit extensions in line with hotel policy.</li>
<strong>Collections and dispute resolution:</strong><br>
<li>Lead and manage the collections process, working with customers to ensure timely and full payment.</li>
<li>Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</li>
<li>Negotiate payment arrangements with clients who may be facing financial difficulties.</li>
<li>Work with the legal department or external collections agencies when necessary to recover overdue payments.</li>
<strong>Reporting and financial analysis:</strong><br>
<li>Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</li>
<li>Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</li>
<li>Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</li>
<strong>Team leadership and supervision:</strong><br>
<li>Supervise and train the accounts receivable and credit team to ensure efficient operations.</li>
<li>Provide guidance on credit management best practices, improving team performance and reducing errors.</li>
<li>Foster a collaborative and effective working environment within the credit and finance departments.</li>
<strong>Internal and external coordination:</strong><br>
<li>Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</li>
<li>Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</li>
<li>Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</li>
<strong>Compliance and documentation:</strong><br>
<li>Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</li>
<li>Maintain accurate records of all credit agreements, transactions, and payment history.</li>
<li>Ensure proper filing and documentation of all credit-related documents for auditing purposes.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>People & culture</h4>
<strong>Employee relations:</strong><br>
<li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li>
<li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li>
<strong>Recruitment:</strong><br>
<li>Hire new Heartists in conjunction with the People & Culture Leader through INES.</li>
<li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li>
<strong>Employee engagement and communications:</strong><br>
<li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li>
<li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li>
<li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li>
<h4>Learning & talent development & performance management</h4>
<li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li>
<li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li>
<li>Ensure departments have adequate departmental trainers, and these are well utilised.</li>
<li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li>
<li>Development of direct reports to give them ongoing feedback and development.</li>
<li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li>
<li>Performs additional duties as directed by supervisors.</li>
<li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li>
<li>Is fully conversant with all health and safety, fire and emergency procedures.</li>
<li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li>
<li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li>
<li>Attends meetings and training as required by supervisors.</li>
<li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li>
<li>Interacts with guests actively soliciting feedback.</li>
<h4>Finance</h4>
<li>The activities and contribution of the role will impact the performance of the hotel.</li>
<li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li>
<li>Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li>
<li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li>
<li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li>
<p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p>
<h4>Qualifications</h4>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<strong>Leading others</strong><br>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<strong>Leading the business</strong><br>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
<h4>Experience / certificates / education</h4>
<li>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li>
<li>Education: A degree in finance, accounting, business administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li>
<li>Skills & attributes:
<ul>
<li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li>
<li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li>
<li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li>
<li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li>
<li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li>
<li>Ability to resolve issues related to billing, collections, and disputes effectively.</li>
<li>Experience in supervising and guiding a team to meet departmental objectives.</li>
</ul>
</li>
<h4>Additional information</h4>
<strong>Your team and working environment:</strong><br>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<strong>Our commitment to diversity & inclusion:</strong><br>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>