Laundry workers Jobs in Egypt

Lead Piping Engineer<br>Work Location: Cairo, Egypt.<br>Responsibilities:<br>FUNCTIONALRESPONSIBILITIES<br>Coordinates with senior discipline piping engineers, designers and Cad Operators to ensure correct implementation of the project design and coordinates the work of project team to meet the project expectations. Prepares and reviews piping engineering studies, design drawings, calculations and documents, and material and equipment specifications. Resolves specialty related piping engineering issues by applying accepted principles, codes, and standards. Analyzes problems and determines critical factors for investigation. Participates in the development of new mechanical engineering methods. Provides expert advice on design processes or construction methods. Approves significant changes in specifications and plans, work techniques and materials. Prepares progress reports and monitoring project controls. Determines and schedules work priorities. Recommends changes in plans and specifies estimated costs. Prepares piping engineering proposals estimates. Ensures quality plans are implemented. Promotes safety culture.<br>AUTHORITY/LEADERSHIP RESPONSIBILITIES<br>Provides technical guidance to co-workers and project teams. Proposes staffing solutions and training and development opportunities. Provides input into performance evaluations and makes recommendations on staffing activities. Accountable for unit deliverables. Approves timesheets.<br>Requirements:<br>BS in Engineering and registered as a professional engineer with significant experience of minimum of 15 years. Has experience in the oil/gas, hydrocarbon, refinery, offshore, or infrastructure industries and is recognized as specialist in piping engineering field on large to mega projects. Must have thorough knowledge of engineering practices and economic principles, calculation methods, design details, international codes and standards, procedures, and specifications. Excellent communication skills.

JOB PURPOSE:To oversee the quantity of materials and workers found at the construction site, with the effort of minimizing the number of materials used.<br>Tasks, Roles & Responsibilities Prepare invoice payments for the project & sub-contractors in order to finalize any financial issues. Preparing budgetary cost advise for all work elements. Measuring repair costs for defective/ repeated/ unused works or material in coordination with quality control engineers. Preparing bill of quantities include specifications and pricing for every item by making detailed breakdown and get consultant and client approval with supported documents Compare between quantity take-off of subcontractors and clients to ensure (back to back) compatibility and identify any conflicts. Preparing productivity report to release in-house labor wages Survey quantities of new claims or any variation as per the owner request in order to decide on the payment. Survey quantities through project’s shop drawing and owner/consultant BOQ and any additional resources. Participate with the Head of Procurement and Contracts in selecting the most appropriate offers in terms of appropriate conditions of supply. Prepare local purchase and external purchase lists and sent them to the procurement and contracts department for implementation. Survey quantities for all actual executed items. Survey quantities of new claims or any variation as per the owner request in order to decide on the payment.<br>Minimum Qualification & Requirements:Qualification Strong teamworking skills Strong analytical and problem-solving skills Strong Communication Skills Education: Bachelor degree of Engineering Total Years of Experience: 5 to 7 years Computer Skills: Auto CAD, Microsoft Office, Revit

<p><h4>Job summary</h4> <p>Responsible for preparing all event documentation and coordinates with sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; experienced (1–2 years of experience) in the event management or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major; at least 1 year experience in the event management or related professional area required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing event logistics and operations</strong></p> <ul> <li>Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.</li> <li>Greets customer during the event phase and hands-off to the event operations team for the execution of details.</li> <li>Adheres to all standards, policies, and procedures.</li> <li>Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.</li> <li>Manages group room blocks and meeting space for average to large-sized assigned groups.</li> <li>Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.</li> <li>Uses his/her judgment to integrate current trends in event management and event design.</li> <li>Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).</li> <li>Participates in customer site inspections and assists with the sales process as necessary.</li> <li>Performs other duties as assigned to meet business needs.</li> <li>Solicits feedback from the property departments to identify areas for improvement to enhance the event planner’s experience.</li> </ul> <p><strong>Ensuring and providing exceptional customer service</strong></p> <ul> <li>Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Sets a positive example for guest relations.</li> <li>Coordinates and communicates event details both verbally and in writing to the customer and property operations.</li> <li>Makes presence known to customer at all times during this process.</li> <li>Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.</li> <li>Follows up with customer post-event.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Uses personal judgment and expertise to enhance the customer experience.</li> <li>Stays available to solve problems and/or suggest alternatives to previous arrangements.</li> <li>Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Ensures hourly employees understand expectations and parameters for event activities.</li> </ul> <p><strong>Leading event management teams</strong></p> <ul> <li>Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.</li> <li>Leads formal pre-event and post-event meetings for average to large-sized assigned groups.</li> <li>Facilitates various meetings as he/she perceives necessary (banquet event order meeting, block review, etc).</li> </ul> <p><strong>Supporting and coordinating with the sales and marketing function</strong></p> <ul> <li>Assists in the sales process and revenue forecasting for customer groups.</li> <li>Up-sells products and services throughout the event process.</li> <li>Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.</li> </ul> <p><strong>Conducting human resources activities</strong></p> <ul> <li>Reviews comment cards and guest satisfaction results with employees.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> <li>Assists in the development and implementation of corrective action plans.</li> <li>Takes initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.</li> <li>Works with the property staff and customers to address operational challenges associated with his/her group.</li> <li>Performs other duties as assigned to meet business needs.</li> </ul> <h4>About Marriott International</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Maintenance Assistant is responsible for ensuring a safe, secure, clean, and functional environment for visitors and co-workers. This involves maintaining HVAC, mechanical, electrical, plumbing, operating assets and systems, and non-selling furniture in a condition that promotes the image and brand of IKEA. Success in this role relies on adhering to the store's standard operating procedures, ensuring safety standards, and maintaining store conditions at a high level.</p> <h4>What you will do</h4> <ul> <li>Maintain the store in 'Shape as New' by performing all-round building maintenance and repair functions according to the planned maintenance process.</li> <li>Diagnose and repair building assets, equipment, and facilities using journey-level maintenance skills.</li> <li>Perform routine preventative maintenance on all equipment as per PPM schedule.</li> <li>Handle daily diagnosis and maintenance of systems such as Mechanical, HVAC, FAHU, AHU, UPS, FCU, VFD, Electrical & Plumbing, and more.</li> <li>Assist in preparing specifications and scope of work for premises work carried out by external contractors.</li> <li>Use shop machinery, hand tools, and specialized technical and measurement tools effectively.</li> <li>Maintain inventory levels of spare parts and consumables, requesting replenishment when necessary.</li> <li>Be a liaison with various external service providers for maintenance activities.</li> <li>Contribute to a safe work environment following guidelines from Internal, Local/Federal, and Inter IKEA Group Risk.</li> <li>Foster a service-oriented approach with all departments.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Technical knowledge of facilities management and building maintenance.</li> <li>Experience with specialized building systems such as BMS and electrical systems.</li> <li>Proficiency in using technical and measurement tools effectively.</li> <li>Excellent written and verbal English communication skills.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>High school/trade school graduate.</li> <li>3-5 years proven experience in building maintenance.</li> <li>Knowledge of fire and security systems.</li> <li>Technical knowledge of facilities management (mechanical, electrical, plumbing) and/or building maintenance activities in a large-scale retail store or mall environment.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>Job summary</h4> <p>The director of human resources will report directly to the property general manager, with a dotted-line (functional) reporting relationship to the regional senior director of human resources and will be an integral member of the property executive committee. As a member of the human resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a human resource business plan aligned with property and brand strategies to deliver HR services that enable business success.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in human resources, business administration, or related major; 4 years experience in the human resources, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in human resources, business administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing the human resources strategy</strong></p> <ul> <li>Executes and follows-up on engagement survey related activities.</li> <li>Champions and builds the talent management ranks in support of property and region diversity strategy.</li> <li>Translates business priorities into property human resources strategies, plans and actions.</li> <li>Implements and sustains human resources initiatives at the property.</li> <li>Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.</li> <li>Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.</li> <li>Creates value through proactive approaches that will affect performance outcome or control cost.</li> <li>Monitors effective use of myHR by property managers and employees.</li> <li>Leads and participates in succession management and workforce planning.</li> <li>Responsible for human resources strategy and execution.</li> <li>Serves as key change manager for initiatives that have high employee impact.</li> <li>Attends owners meetings as a member of the property executive committee and provides meaningful or context to the human resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.</li> <li>Supervises one or more on-property human resources, as well as market-based human resources specialist type resources where appropriate.</li> </ul> <p><strong>Managing staffing and recruitment process</strong></p> <ul> <li>Analyzes open positions to balance the development of existing talent and business needs.</li> <li>Serves as coach and expert facilitator of the selection and interviewing process.</li> <li>Surfaces opportunities in work processes and staffing optimization.</li> <li>Makes staffing decisions to manage the talent cadre and pipeline at the property.</li> <li>Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.</li> <li>Monitors sourcing process and outcomes of staffing process.</li> <li>Ensures managers are competent in assessing and evaluating hourly staff.</li> </ul> <p><strong>Managing employee compensation strategy</strong></p> <ul> <li>Remains current and knowledgeable in the internal and external compensation and work competitive environments.</li> <li>Leads the planning of the hourly employee total compensation strategy.</li> <li>Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.</li> <li>Participates in quarterly internal equity analysis; reviews internal equity reports and surfaces issues needing resolution.</li> <li>Creates and implements total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.</li> </ul> <p><strong>Managing staff development activities</strong></p> <ul> <li>Ensures completion of the duties and responsibilities of the properties’ human resources staff members, as outlined in applicable job description(s).</li> <li>Ensures property human resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.</li> <li>Serves as resource to property human resources staff on employee relations questions and issues.</li> <li>Continually reinforces positive employee relations concepts.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p>JOB SUMMARY Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses. Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs. General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food &amp; Beverage Sales &amp; Marketing (BMSC) Human Resources Safety &amp; Security (Loss Prevention) Finance The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The forklift operator plays a pivotal role in ensuring the seamless flow of goods in the warehouse, maintaining high precision and safety standards. The role involves executing store warehouse tasks efficiently, contributing to goods availability, and adhering to health and safety regulations. Success in this role requires an understanding of IKEA operations, collaboration with team members, and effective management of warehouse operations to secure inventory integrity.</p> <h4>What you will do</h4> <p><strong>Warehouse operations</strong></p> <ul> <li>Ensure efficient and safe processes for the receiving of goods in the warehouse.</li> <li>Prepare and pick orders accurately and efficiently for store supply.</li> <li>Perform warehouse operations in line with IKEA guidelines to maintain inventory data integrity.</li> <li>Execute store warehouse tasks to achieve the highest goods availability.</li> <li>Support the implementation of the action plan goals in daily operations.</li> </ul> <p><strong>Safety and compliance</strong></p> <ul> <li>Commit to all IKEA health, safety, and security rules and requirements.</li> <li>Actively assist colleagues in preventing incidents involving co-workers, third parties, equipment, and buildings.</li> <li>Ensure compliance with inventory and administrative procedures to maintain product availability.</li> </ul> <p><strong>Collaboration and support</strong></p> <ul> <li>Provide support to colleagues in the department and other areas of the store when required.</li> <li>Demonstrate a friendly manner when approached by colleagues.</li> <li>Confidently engage and assist team members to facilitate smooth warehouse operations.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Skilled in retail and logistics processes, tools, and methods.</li> <li>Ability to prioritize and organize individual work duties efficiently.</li> <li>Good personal discipline and attention to detail.</li> <li>Proven interpersonal skills and ability to demonstrate a friendly manner.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>2-3 years of experience in warehouse operations.</li> <li>Knowledge of warehouse procedures and logistics processes.</li> <li>Driving license for forklift machines is mandatory.</li> <li>Familiarity with IKEA brand, culture, and organizational structure.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p>JOB SUMMARY Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses. Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs. General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food &amp; Beverage Sales &amp; Marketing (BMSC) Human Resources Safety &amp; Security (Loss Prevention) Finance The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>

<p><h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location</h4> <p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.</p> <p>We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <h4>About the location</h4> <p>Nile side Egyptian glamour; a sleek setting, our hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 units, a heated swimming pool, spa and fitness center, and 11 food and beverage venues.</p> <p>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <h4>About the role</h4> <p>The Four Seasons Hotel Cairo at The First Residence is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell. This position reports to the Guest Experience Manager. This is a highly visible role representing Four Seasons Hotel Cairo at The First Residence and managing the day-to-day activities of the Guest Relations Team.</p> <h4>What you will do</h4> <ul> <li>Coordinate and liaise with various departments to ensure the hotel provides the highest level guest experiences</li> <li>Meet and greet arriving and departing guests; provide genuine hospitality and recognition, act as host/hostess</li> <li>Maintain a harmonious and professional relationship with co-workers, supervisors and all departments</li> <li>Develop healthy relations with other front office team members in particular and all hotel employees in general</li> <li>Ensure all local and corporate policies, work rules and benchmark standards are properly applied</li> <li>Utilize Golden appropriately for maximum guest recognition and satisfaction</li> <li>Develop guest connections and gain feedback from guests regarding their overall stay or specific issues in particular, then actively seek solutions to resolve the problems</li> <li>Verify arrival and departure details and arrange luggage handling, transportation, and other services requested by guests</li> <li>Assist the Front Desk team in the check-in and check-out processes based on benchmark standards</li> <li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operation, key hotel personnel, in-house events, directions, etc.</li> <li>Respond to all guest requests in an accurate and timely manner. Interactions with guests will be in person and by phone</li> <li>Actively report glitches that occur during shifts to Supervisor or Guest Relations Manager</li> <li>Perform any additional duties as assigned by Guest Relations Manager, Front Office Manager, or Director of Rooms</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary, wages and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms and business attire</li> <li>Complimentary employee meals</li> <li>Complimentary stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Dental and medical, disability and life insurance</li> <li>Retirement pension plan</li> <li>Employee service awards</li> <li>Annual employee party, social and sports events</li> </ul> <h4>Schedule & Hours</h4> <p>44 working hours a week</p></p><p></p>

<strong>Job Requisition ID: </strong>179881<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br><strong>Overview Of The Role:<br><br></strong><ul><li>The Maintenance Assistant is responsible for ensuring a safe, secure, clean, and functional environment for visitors and co-workers. This involves maintaining HVAC, mechanical, electrical, plumbing, operating assets and systems, and non-selling furniture in a condition that promotes the image and brand of IKEA. Success in this role relies on adhering to the store's standard operating procedures, ensuring safety standards, and maintaining store conditions at a high level.<br><br></li></ul><strong>What You Will Do:<br><br></strong>Operational<br><br><ul><li>Maintain the store in 'Shape as New' by performing all-round building maintenance and repair functions according to the planned maintenance process.</li><li>Diagnose and repair building assets, equipment, and facilities using journey-level maintenance skills.</li><li>Perform routine preventative maintenance on all equipment as per PPM schedule.</li><li>Handle daily diagnosis and maintenance of systems such as Mechanical, HVAC, FAHU, AHU, UPS, FCU, VFD, Electrical &amp; Plumbing, and more.</li><li>Assist in preparing specifications and scope of work for premises work carried out by external contractors.</li><li>Use shop machinery, hand tools, and specialized technical &amp; measurement tools effectively.</li><li>Maintain inventory levels of spare parts and consumables, requesting replenishment when necessary.</li><li>Be a liaison with various external service providers for maintenance activities.</li><li>Contribute to a safe work environment following guidelines from Internal, Local/Federal, and Inter IKEA Group Risk.</li><li>Foster a service-oriented approach with all departments.<br><br></li></ul><strong>Required Skills To Be Successful:<br><br></strong><ul><li>Technical knowledge of facilities management and building maintenance.</li><li>Experience with Specialized Building Systems such as BMS and Electrical Systems.</li><li>Proficiency in using technical and measurement tools effectively.</li><li>Excellent written and verbal English communication skills.<br><br></li></ul><strong>What Qualifies You For The Role:<br><br></strong><ul><li>High School/Trade School Graduate.</li><li>3-5 years proven experience in Building Maintenance.</li><li>Knowledge of fire and security systems.</li><li>Technical knowledge of Facilities Management (Mechanical, Electrical, Plumbing) and/or Building Maintenance activities in a large-scale retail store or mall environment.<br><br></li></ul><strong>About Al-Futtaim Group Real Estate<br><br></strong>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.<br><br>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.<br><br>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.<br><br><strong>About Al-Futtaim Malls<br><br></strong>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.<br><br>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.<br><br>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.<br><br>For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/<br><br><strong>About Al-Futtaim Engineering &amp; Technologies<br><br></strong>Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.<br><br>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.<br><br>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.<br><br>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.

<p><h4>Job summary<\/h4>\n<p>Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n <li>High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R\/Electrical\/Plumbing.<\/li>\n <li>OR<\/li>\n <li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R\/Electrical\/Plumbing.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<p><strong>Managing engineering operations and budgets<\/strong><\/p>\n<ul>\n <li>Works with property and regional engineering leadership team to determine how engineering is performing against budget and highlights areas of concern to leadership.<\/li>\n <li>Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with standard operating procedures.<\/li>\n <li>Administers service contracts to support property needs.<\/li>\n <li>Ensures fire crew has complete understanding of all procedures, equipment and alarms.<\/li>\n <li>Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).<\/li>\n <li>Manages and controls heat, light and power.<\/li>\n <li>Develops an engineering operating strategy that is aligned with the property\/brand\u2019s business strategy.<\/li>\n <li>Develops and manages engineering budget.<\/li>\n <li>Ensures integration of departmental goals in game plans.<\/li>\n <li>Oversees execution of long term preventative maintenance and 10 year asset protection plans.<\/li>\n <li>Reviews financial reports and statements to determine how engineering is performing against budget.<\/li>\n <li>Addresses potential areas of concern and proposes solutions to owners in a proactive manner.<\/li>\n <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.<\/li>\n <li>Supervises construction to ensure timely completion of projects within budgetary guidelines.<\/li>\n<\/ul>\n\n<p><strong>Maintaining engineering standards<\/strong><\/p>\n<ul>\n <li>Ensures compliance with state, local and federal regulations.<\/li>\n <li>Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems).<\/li>\n <li>Ensures building and equipment licenses, permits and certifications are current.<\/li>\n <li>Ensures property policies are administered fairly and consistently.<\/li>\n<\/ul>\n\n<p><strong>Managing profitability<\/strong><\/p>\n<ul>\n <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<\/li>\n <li>Monitors and manages the payroll function.<\/li>\n <li>Manages department's controllable expenses to achieve or exceed budgeted goals.<\/li>\n <li>Participates in the development of department's capital expenditure goals; manages projects as needed.<\/li>\n <li>Participates in the budgeting process for areas of responsibility.<\/li>\n <li>Prepares weekly and period end P&L critiques.<\/li>\n <li>Understands the impact of department's operation on the overall property financial goals; educates staff on details as appropriate.<\/li>\n <li>Reviews and manages controllable expenses such as heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.<\/li>\n<\/ul>\n\n<p><strong>Conducting human resources activities<\/strong><\/p>\n<ul>\n <li>Ensures employees are treated fairly and equitably.<\/li>\n <li>Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process.<\/li>\n <li>Utilizes employee feedback and an \u201copen door\u201d policy to identify and address employee problems or concerns in a timely manner.<\/li>\n <li>Celebrates successes by publicly recognizing the contributions of team members.<\/li>\n <li>Resolves guest problems and complaints.<\/li>\n <li>Brings issues to the attention of human resources as necessary.<\/li>\n <li>Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p>2.1 Maintains complete knowledge of and comply with all departmental policies/service.</p><p>2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended.</p><p>2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day.</p><p>2.4 Maintains positive guest relations at all times.</p><p>2.5 Resolves guest complaints, ensuring guest satisfaction.</p><p>2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas.</p><p>2.7 Maintains complete knowledge of: 1) All hotel facilities/services, hours of operation. 2) All guest room layouts, bed types, d cor, appointments, and locations. 3) Room availability for any given day. 4) Restricted dates, rates and room types. 5) All room rates, packages and promotions. 6) Specific arrangements between hotel and travel agencies, corporate reservations center. 7) Entertainment/special events scheduled in the hotel. 8) Accesses all functions of the computer system.</p><p>9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</p><p>2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p><p>2.9 Documents any late or absent employees; maintains accurate and current employee records.</p><p>2.10 Schedules and assigns employees breaks.</p><p>2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.).</p><p>2.12 Legibly updates information board.</p><p>2.13 Ensures that employees are knowledgeable about hotel services, features and amenities.</p><p>2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise.</p><p>2.15 Responds to incoming calls.</p><p>2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system.</p><p>2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards.</p><p>2.18 Monitors and ensures that all reservations (including manual) are put into the system.</p><p>2.19 Monitors reservations requested by fax, telex and mail.</p><p>2.20 Ensures guest history accounts are kept current.</p><p>2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.</p><p>2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status.</p><p>2.23 Ensures group files are accurate and kept current.</p><p>2.24 Ensures that group requirements are entered from the sales booking sheet.</p><p>2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p>2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p><p>2.27 Ensures that rooming lists are put into the system.</p><p>2.28 Pre-block group rooms where special requests are made.</p><p>2.29 Assists Reservations staff whenever necessary in performing all job functions.</p><p>2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees.</p><p>2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities.</p><p>2. 32 Communicates designated VIP reservations to the General Manager and department managers.</p><p>2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking.</p><p>2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department.</p><p>2.35 Compiles reports on no-show for future business forecasting.</p><p>2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information.</p><p>2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center.</p><p>2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible.</p><p>2.39 Reviews previous night's occupancy report and track for forecasting future business patterns.</p><p>2.40 Monitors wait list and determines priority of guests to be contacted for room availability.</p><p>2.41 Creates Travel Agent Master in computer.</p><p>2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies.</p><p>2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative.</p><p>2.44 Prepares work orders for maintenance repairs and distributes them to Engineering.</p><p>2.45 Maintains supply levels and legibly document needs on a requisition.</p><p>2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up- to date.</p><p>2.47 Prepares and distributes weekly/monthly/annual forecasts.</p><p>2.48 Prepares and submits daily/weekly payroll records.</p><p>2.49 Ensures that all pertinent information is documented in the log book daily.</p><p>2.50 Conducts performance appraisals of designated staff annually.</p><p>2.51 Attends designated meetings.</p><p>2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor.</p><p>2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>2.56 Carry out instructions given by the management team and head office.</p><p>2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3>Education High school graduate or equivalent vocational training certificate, some college. Experience: one year s experience as a Reservations Agent, preferably a style hotel. Foreign Language: Fluency in English both verbal and non-verbal. Courses and Training Ability to input and access information in the property management system/computers. Computer Literacy Compute basic arithmetic. Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.

<p>Flairstech is looking for a Senior Database Administrator to join our engineering team, reporting to the CTO. You'll own how we design, operate, and govern data at the database layer schema and migration standards, performance tuning and capacity planning, backup and disaster-recovery discipline, and access security across our production MySQL and PostgreSQL databases, partnering closely with engineering and DevSecOps rather than working in isolation. This role also plays an integral part in a major new initiative: a procurement and catalog platform built around a canonical product/supplier-offering data model, master data governance, and an event-driven architecture, much of it extending our existing PostgreSQL environment (including the pgvector extension for semantic search and relationship modeling for a knowledge graph. You'll help design and scale the data model underneath that platform alongside a small, senior engineering team, and set the standards the rest of the organization builds on as our database needs continue to grow.</p><h4>What You'll Do</h4><h5>Database Design &amp; Standards</h5><p>Establish schema design standards, migration conventions, and a review process for database changes across MySQL and PostgreSQL services work currently done ad hoc by the engineers building each feature. Review and advise on schema changes proposed by application engineers (procure, core-api, job-workers), with a focus on indexing strategy, normalization tradeoffs, and query performance. Document data modeling conventions and migration practices so the standards outlive any one person's institutional knowledge.</p><h5>Performance, Reliability &amp; Operations</h5><p>Own query performance tuning and capacity planning across production databases, monitoring for slow queries, lock contention, and connection saturation before they become incidents. Partner with DevSecOps to define and test backup, restore, and disaster-recovery procedures verifying, not just configuring, Multi-AZ failover and the existing 30-day backup retention. Build database health monitoring and alerting so degradation is caught proactively rather than discovered during troubleshooting.</p><h5>Lifecycle, Governance &amp; Security</h5><p>Own database version lifecycle management: planning and executing engine upgrades ahead of end-of-support, and decommissioning legacy or duplicate instances once migrations are confirmed complete. Partner with DevSecOps to bring database versions under Infrastructure-as-Code management and to close network exposure and access-control findings as they're identified. Manage database access control and credential hygiene least-privilege roles, credential rotation, and audit logging of privileged access.</p><h5>Data Platform &amp; Analytics</h5><p>Provide database and data-modeling expertise for our Snowflake/dbt analytics environment, helping extend the same version and access governance there. Support engineering and product teams with data modeling guidance for features with analytics or reporting requirements. Act as the team's go-to resource for database questions, mentoring engineers on schema design and query performance as part of code review.</p><h5>Catalog &amp; Search Platform Initiative</h5><p>Serve as the database lead for a new procurement and catalog platform a canonical product/supplier-offering data model with master data governance, versioned catalog history, and multi-tenant customer-specific views extending our existing PostgreSQL environment rather than standing up new database infrastructure. Design and tune the PostgreSQL schema underneath the catalog domain, including catalog versioning and audit history, an ID crosswalk to legacy transactional records, and relationship tables supporting a knowledge graph. Support the platform's pgvector-based semantic search and its event-driven architecture schema-versioned events, idempotent processing, and the replay strategy that lets catalog and search state be rebuilt from history. Advise on performance and isolation for multi-tenant customer catalogs, including row-level tenant isolation and materialized views for high-volume accounts. Extend our Snowflake/dbt warehouse to support the platform's analytics and data-quality KPIs, such as match confidence, pricing/inventory freshness, and catalog completeness.</p><h4>What We're Looking For</h4><h5>Required</h5><ul><li>7+ years of hands-on database administration experience in production environments, including at least one relational engine at meaningful scale (MySQL and/or PostgreSQL).</li><li>Demonstrated ownership of query performance tuning, indexing strategy, and query optimization in a live production system.</li><li>Experience planning and executing major database engine upgrades and migrations (e.g., blue/green or similar cutover strategies) with minimal downtime.</li><li>Strong understanding of backup/restore, high-availability, and disaster-recovery patterns (Multi-AZ, automated backups, failover testing) in a cloud environment (AWS RDS or equivalent).</li><li>Comfort working with event-driven, eventually-consistent data architectures schema versioning, idempotent processing, and rebuild-from-event-history patterns not just traditional transactional systems.</li><li>Experience establishing schema design standards, review processes, or data modeling conventions for an engineering team without a dedicated DBA function.</li><li>Comfort partnering with application engineers and DevSecOps rather than working in isolation this role is as much about building a practice as running one.</li><li>Practical database security fundamentals: least-privilege access, credential rotation, and encryption at rest and in transit.</li><li>Proficiency in SQL and at least one scripting/automation language (Python or Bash) for tooling and monitoring.</li></ul><h5>Nice to Have</h5><ul><li>Experience with cloud data warehouses and transformation tooling (e.g., Snowflake, dbt).</li><li>Experience with Infrastructure-as-Code (Terraform) for managing database resources.</li><li>Experience with PostgreSQL extensions such as pgvector, or modeling graph-like relationships in a relational database.</li><li>Experience supporting master data management, entity resolution, or record-matching systems.</li><li>Experience operating in a SOC 2 or similarly compliance-driven environment.</li><li>Experience</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>7+ years of hands-on database administration experience in production environments, including at least one relational engine at meaningful scale (MySQL and/or PostgreSQL).</li><li>Demonstrated ownership of query performance tuning, indexing strategy, and query optimization in a live production system.</li><li>Experience planning and executing major database engine upgrades and migrations (e.g., blue/green or similar cutover strategies) with minimal downtime.</li><li>Strong understanding of backup/restore, high-availability, and disaster-recovery patterns (Multi-AZ, automated backups, failover testing) in a cloud environment (AWS RDS or equivalent).</li><li>Comfort working with event-driven, eventually-consistent data architectures schema versioning, idempotent processing, and rebuild-from-event-history patterns not just traditional transactional systems.</li><li>Experience establishing schema design standards, review processes, or data modeling conventions for an engineering team without a dedicated DBA function.</li><li>Comfort partnering with application engineers and DevSecOps rather than working in isolation this role is as much about building a practice as running one.</li><li>Practical database security fundamentals: least-privilege access, credential rotation, and encryption at rest and in transit.</li><li>Proficiency in SQL and at least one scripting/automation language (Python or Bash) for tooling and monitoring.</li></ul>

<p>2.1 Maintains complete knowledge of and comply with all departmental policies/service. 2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended. 2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day. 2.4 Maintains positive guest relations at all times. 2.5 Resolves guest complaints, ensuring guest satisfaction. 2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas. 2.7 Maintains complete knowledge of: 1) All hotel facilities/services, hours of operation. 2) All guest room layouts, bed types, d cor, appointments, and locations. 3) Room availability for any given day. 4) Restricted dates, rates and room types. 5) All room rates, packages and promotions. 6) Specific arrangements between hotel and travel agencies, corporate reservations center. 7) Entertainment/special events scheduled in the hotel. 8) Accesses all functions of the computer system. 9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals. 2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands. 2.9 Documents any late or absent employees; maintains accurate and current employee records. 2.10 Schedules and assigns employees breaks. 2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.). 2.12 Legibly updates information board. 2.13 Ensures that employees are knowledgeable about hotel services, features and amenities. 2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise. 2.15 Responds to incoming calls. 2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system. 2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards. 2.18 Monitors and ensures that all reservations (including manual) are put into the system. 2.19 Monitors reservations requested by fax, telex and mail. 2.20 Ensures guest history accounts are kept current. 2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation. 2.27 Ensures that rooming lists are put into the system. 2.28 Pre-block group rooms where special requests are made. 2.29 Assists Reservations staff whenever necessary in performing all job functions. 2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees. 2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities. 2. 32 Communicates designated VIP reservations to the General Manager and department managers. 2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking. 2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department. 2.35 Compiles reports on no-show for future business forecasting. 2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information. 2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center. 2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible. 2.39 Reviews previous night's occupancy report and track for forecasting future business patterns. 2.40 Monitors wait list and determines priority of guests to be contacted for room availability.2.41 Creates Travel Agent Master in computer. 2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies. 2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative. 2.44 Prepares work orders for maintenance repairs and distributes them to Engineering. 2.45 Maintains supply levels and legibly document needs on a requisition. 2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up-to date. 2.47 Prepares and distributes weekly/monthly/annual forecasts. 2.48 Prepares and submits daily/weekly payroll records. 2.49 Ensures that all pertinent information is documented in the log book daily. 2.50 Conducts performance appraisals of designated staff annually.2.51 Attends designated meetings. 2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor. 2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 2.56 Carry out instructions given by the management team and head office. 2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. 2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status. 2.23 Ensures group files are accurate and kept current. 2.24 Ensures that group requirements are entered from the sales booking sheet. 2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education High school graduate or equivalent vocational training certificate, some college. Experience: one year s experience as a Reservations Agent, preferably a style hotel. Foreign Language: Fluency in English both verbal and non-verbal. Courses and Training Ability to input and access information in the property management system/computers. Computer Literacy Compute basic arithmetic. Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.</p>

<p>2.1 Maintains complete knowledge of and comply with all departmental policies/service.</p><p>2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended.</p><p>2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day.</p><p>2.4 Maintains positive guest relations at all times.</p><p>2.5 Resolves guest complaints, ensuring guest satisfaction.</p><p>2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas.</p><p>2.7 Maintains complete knowledge of:</p><p>1) All hotel facilities/services, hours of operation.</p><p>2) All guest room layouts, bed types, d cor, appointments, and locations.</p><p>3) Room availability for any given day.</p><p>4) Restricted dates, rates and room types.</p><p>5) All room rates, packages and promotions.</p><p>6) Specific arrangements between hotel and travel agencies, corporate reservations center.</p><p>7) Entertainment/special events scheduled in the hotel.</p><p>8) Accesses all functions of the computer system.</p><p>9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</p><p>2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p><p>2.9 Documents any late or absent employees; maintains accurate and current employee records.</p><p>2.10 Schedules and assigns employees breaks.</p><p>2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.).</p><p>2.12 Legibly updates information board.</p><p>2.13 Ensures that employees are knowledgeable about hotel services, features and amenities.</p><p>2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise.</p><p>2.15 Responds to incoming calls.</p><p>2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system.</p><p>2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards.</p><p>2.18 Monitors and ensures that all reservations (including manual) are put into the system.</p><p>2.19 Monitors reservations requested by fax, telex and mail.</p><p>2.20 Ensures guest history accounts are kept current.</p><p>2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.</p><p>2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status.</p><p>2.23 Ensures group files are accurate and kept current.</p><p>2.24 Ensures that group requirements are entered from the sales booking sheet.</p><p>2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p>2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p><p>2.27 Ensures that rooming lists are put into the system.</p><p>2.28 Pre-block group rooms where special requests are made.</p><p>2.29 Assists Reservations staff whenever necessary in performing all job functions.</p><p>2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees.</p><p>2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities.</p><p>2.32 Communicates designated VIP reservations to the General Manager and department managers.</p><p>2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking.</p><p>2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department.</p><p>2.35 Compiles reports on no-show for future business forecasting.</p><p>2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information.</p><p>2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center.</p><p>2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible.</p><p>2.39 Reviews previous night's occupancy report and track for forecasting future business patterns.</p><p>2.40 Monitors wait list and determines priority of guests to be contacted for room availability.</p><p>2.41 Creates Travel Agent Master in computer.</p><p>2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies.</p><p>2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative.</p><p>2.44 Prepares work orders for maintenance repairs and distributes them to Engineering.</p><p>2.45 Maintains supply levels and legibly document needs on a requisition.</p><p>2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up- to date.</p><p>2.47 Prepares and distributes weekly/monthly/annual forecasts.</p><p>2.48 Prepares and submits daily/weekly payroll records.</p><p>2.49 Ensures that all pertinent information is documented in the log book daily.</p><p>2.50 Conducts performance appraisals of designated staff annually.</p><p>2.51 Attends designated meetings.</p><p>2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor.</p><p>2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>2.56 Carry out instructions given by the management team and head office.</p><p>2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school graduate or equivalent vocational training certificate, some college.</li><li>one year s experience as a Reservations Agent, preferably a style hotel.</li><li>Fluency in English both verbal and non-verbal.</li><li>Ability to input and access information in the property management system/computers.</li><li>Compute basic arithmetic.</li><li>Familiarity with yield management and forecasting.</li><li>Ability to perform job functions with attention to details, speed and accuracy.</li><li>Ability to prioritize and organize, be a clear thinker, and calm.</li><li>Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.</li></ul>

<p>Job Description 2.1 Maintains complete knowledge of and comply with all departmental policies/service. 2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended. 2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day. 2.4 Maintains positive guest relations at all times. 2.5 Resolves guest complaints, ensuring guest satisfaction. 2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas. 2.7 Maintains complete knowledge of: 1) All hotel facilities/services, hours of operation. 2) All guest room layouts, bed types, d cor, appointments, and locations. 3) Room availability for any given day. 4) Restricted dates, rates and room types. 5) All room rates, packages and promotions. 6) Specific arrangements between hotel and travel agencies, corporate reservations center. 7) Entertainment/special events scheduled in the hotel. 8) Accesses all functions of the computer system. 9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals. 2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands. 2.9 Documents any late or absent employees; maintains accurate and current employee records. 2.10 Schedules and assigns employees breaks. 2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.). 2.12 Legibly updates information board. 2.13 Ensures that employees are knowledgeable about hotel services, features and amenities. 2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise. 2.15 Responds to incoming calls. 2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system. 2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards. 2.18 Monitors and ensures that all reservations (including manual) are put into the system. 2.19 Monitors reservations requested by fax, telex and mail. 2.20 Ensures guest history accounts are kept current. 2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation. 2.27 Ensures that rooming lists are put into the system. 2.28 Pre-block group rooms where special requests are made. 2.29 Assists Reservations staff whenever necessary in performing all job functions. 2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees. 2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities. 2. 32 Communicates designated VIP reservations to the General Manager and department managers. 2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking. 2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department. 2.35 Compiles reports on no-show for future business forecasting. 2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information. 2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center. 2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible. 2.39 Reviews previous night's occupancy report and track for forecasting future business patterns. 2.40 Monitors wait list and determines priority of guests to be contacted for room availability.2.41 Creates Travel Agent Master in computer. 2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies. 2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative. 2.44 Prepares work orders for maintenance repairs and distributes them to Engineering. 2.45 Maintains supply levels and legibly document needs on a requisition. 2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up-to date. 2.47 Prepares and distributes weekly/monthly/annual forecasts. 2.48 Prepares and submits daily/weekly payroll records. 2.49 Ensures that all pertinent information is documented in the log book daily. 2.50 Conducts performance appraisals of designated staff annually.2.51 Attends designated meetings. 2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor. 2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 2.56 Carry out instructions given by the management team and head office. 2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. 2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status. 2.23 Ensures group files are accurate and kept current. 2.24 Ensures that group requirements are entered from the sales booking sheet. 2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Education High school graduate or equivalent vocational training certificate, some college. Experience: one year s experience as a Reservations Agent, preferably a style hotel. Foreign Language: Fluency in English both verbal and non-verbal. Courses and Training Ability to input and access information in the property management system/computers. Computer Literacy Compute basic arithmetic. Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.<br>CORE WORK ACTIVITIES<br>Managing Event Logistics and Operations<br>• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.<br>• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.<br>• Adheres to all standards, policies, and procedures.<br>• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.<br>• Manages group room blocks and meeting space for average to large-sized assigned groups.<br>• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.<br>• Uses his/her judgment to integrate current trends in event management and event design.<br>• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).<br>• Participates in customer site inspections and assists with the sales process as necessary.<br>• Performs other duties as assigned to meet business needs.<br>• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.<br>Ensuring and Providing Exceptional Customer Service&nbsp;<br>• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.<br>• Empowers employees to provide excellent customer service.<br>• Sets a positive example for guest relations.<br>• Coordinates and communicates event details both verbally and in writing to the customer and property operations.<br>• Makes presence known to customer at all times during this process.<br>• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.<br>• Follows up with customer post-event.<br>• Responds to and handles guest problems and complaints.<br>• Uses personal judgment and expertise to enhance the customer experience.<br>• Stays available to solve problems and/or suggest alternatives to previous arrangements.<br>• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Ensures hourly employees understand expectations and parameters for event activities.<br>Leading Event Management Teams<br>• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.<br>• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.<br>• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).<br>Supporting and Coordinating with the Sales and Marketing Function<br>• Assists in the sales process and revenue forecasting for customer groups.<br>• Up-sells products and services throughout the event process.<br>• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.<br>Conducting Human Resources Activities<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Assists in the development and implementation of corrective action plans.<br>• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.<br>• Works with the property staff and customers to address operational challenges associated with his/her group.<br>• Performs other duties as assigned to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Shopping Experience Team Leader is responsible for ensuring a joyful shopping experience for all visitors and customers at IKEA Egypt. This role involves understanding customer emotions and translating them into practical commercial solutions. The leader will collaborate with various stakeholders to enhance store layout, promote family-friendly initiatives, and contribute to IKEA's social and environmental commitments. Success in this role involves building brand loyalty through a multichannel shopping experience and fostering a caring customer engagement environment.</p> <h4>What you will do</h4> <p><strong>Financial</strong></p> <ul> <li>Receive payments by cash, check, credit cards, vouchers, or automatic debits, following SOPs for cash handling.</li> <li>Contribute to the creation of the country business plan.</li> <li>Work with stakeholders to improve IKEA store layout and customer guidance communication.</li> <li>Actively promote family-friendliness to make IKEA an exciting and fun destination.</li> <li>Develop and promote options in the shopping experience to support IKEA's social and environmental commitments.</li> <li>Conduct audits on procedures and processes to ensure compliance with SOPs.</li> <li>Review SOPs and productivity reports for continuous improvement.</li> </ul> <p><strong>Customers</strong></p> <ul> <li>Set the foundation for an inspiring, joyful, welcoming, and family-friendly atmosphere.</li> <li>Develop and implement relevant communication to support customers throughout their shopping experience.</li> <li>Support the development of a multichannel shopping experience by fulfilling the emotional needs of customers to build brand loyalty.</li> <li>Drive mindset change and develop support structures for engaging meetings with customers where co-workers are stimulated.</li> <li>Ensure shopping options are relevant and clearly express all IKEA shopping choices available in a multichannel retail reality.</li> <li>Monitor local customer satisfaction index (CSI) and optimize waiting times.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Experience in fast-paced commercial environments.</li> <li>Proficiency in managing and developing teams in retail settings.</li> <li>Excellent communication skills for customer and team interaction.</li> <li>Proficiency in computer literacy for operational tasks.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Solid understanding of home-to-home shopping experience, especially the payment process.</li> <li>Experience with cost and budget management in a retail environment.</li> <li>Proven leadership in people-centric organizations with knowledge of talent and change management.</li> <li>3 to 5 years of customer service supervisory or managerial experience in retail or hospitality industries, preferably at IKEA.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

Additional Information 12 month's Fixed Term Contract<br><br>Job Number 26109248<br><br>Job Category Administrative<br><br>Location 16 Saray El Gezira Street, Zamalek, Cairo 11211, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.<br><br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.