Joomla Jobs in Egypt
12391 Jobs Found
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We're looking for an organized and detail-oriented Groups Coordinator to join our dynamic team in Cairo, Egypt. In this role, you'll serve as a central point of communication and coordination for group-related initiatives, working collaboratively with internal teams, clients, and external stakeholders. You'll manage the complete lifecycle of group inquiries while maintaining accurate data systems and ensuring seamless operational execution. This position offers an excellent opportunity to develop your coordination skills in a fast-paced, customer-focused environment where your contributions directly impact client satisfaction and organizational efficiency.</p>
<p><strong>Responsibilities include:</strong></p>
<li>Manage the full lifecycle of group inquiries, from initial request through rate loading and distribution, following established standard operating procedures</li>
<li>Maintain accurate and up-to-date data across CRM systems and prepare detailed reports on group progress, performance metrics, and rate audits for leadership review</li>
<li>Coordinate group block requirements and handle ad hoc group requests with flexibility and responsiveness</li>
<li>Manage shared inboxes for group inquiries, prioritizing tasks and ensuring timely, professional responses to internal and external stakeholders</li>
<li>Support the completion of RFP (Request for Proposal) processes for group accounts, including data collection, rate setup, and tracking to meet client requirements</li>
<li>Ensure compliance with organizational guidelines and policies related to group reporting and procedures</li>
<li>Organize and support client visits, site inspections, and familiarization trips to enhance client relationships</li>
<li>Handle customer and agency inquiries related to group bookings promptly, escalating issues as needed to appropriate team members</li>
<li>Contribute innovative ideas and suggestions to improve operational efficiency, processes, and client engagement within the coordination function</li>
<li>Collaborate with cross-functional teams to streamline workflows and enable seamless execution of group initiatives</li>
<h4>Qualifications</h4>
<p><strong>Required qualifications:</strong></p>
<li>1–2 years of experience in a coordination, administrative support, or sales support role, preferably in hospitality, events, or group travel industries</li>
<li>Proficiency in CRM systems and Microsoft Office tools, particularly Excel and PowerPoint</li>
<li>Excellent organizational and time management skills with demonstrated ability to handle multiple priorities simultaneously</li>
<li>Strong written and verbal communication skills with the ability to interact professionally with diverse stakeholders</li>
<li>Exceptional attention to detail and accuracy in administrative and data management tasks</li>
<li>Solid understanding of group booking processes and group travel coordination</li>
<li>Ability to analyze data and prepare clear, comprehensive reports</li>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Carry out full preparations for the bar under his/her responsibility and ensure that all equipment is ready at time of service.<br>
Coordinate the bars and bar personnel.<br>
Make organisations in order to achieve high service quality in the bar outlets.<br>
Identify any technical breakdowns in the units and ensure such breakdowns are fixed.<br>
Arrange the monthly inventory count and report the result to senior managers.<br>
Ensure and control on a daily basis that preparations are carried out in the bars.<br>
Ensure that preparations are made before service for special occasions and control the preparations.<br>
Maintain departmental equipment.<br>
Control employee compliance with the work schedule.</p>
<p>Identify the daily beverage consumption demands.<br>
Regularly control the backup beverage storage, identify par stock levels and monitor that stock is always available according to the par stock levels.<br>
Greet customers at the bar, take their orders and prepare their drinks.<br>
Comply with operational rules.<br>
Responsible for preparing training programmes and ensuring the training of employees in his/her department.<br>
Perform the job according to the practices and operational standards identified by the Food and Beverage Manager.<br>
Forward the orders of the Food and Beverage Manager and Bars Supervisor to the personnel.<br>
Communicate with other sections, departments and senior managers.<br>
Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.<br>
Attend the orientation training.<br>
Undergo two performance assessments each year.<br>
Strive to achieve 100% customer satisfaction.<br>
Carry out all responsibilities related to the quality management systems implemented at the facilities.<br>
Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a vocational school or high school diploma. If graduated from high school, certification in the related field is required.<br>
<strong>Experience:</strong> At least 2 years of experience in the industry.<br>
<strong>Foreign language:</strong> English is required. Knowledge of Arabic is an asset.<br>
<strong>Courses and training:</strong> Vocational trainings and seminars.<br>
<strong>Computer literacy:</strong> Not required.<br>
<strong>Skills:</strong> Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.). Expected to perform other actions that are similar in content. Requires awareness of other related processes.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform food and beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<p><strong>Education:</strong> Technical, trade, or vocational school degree.<br>
<strong>Related work experience:</strong> 4 to 6 years of related work experience.<br>
<strong>Supervisory experience:</strong> At least 2 years of supervisory experience.<br>
<strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests.</p>
<p>If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Company description</h4>
<p>The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p>
<h4>Job description</h4>
<p>We're looking for a dedicated and compassionate spa therapist to join our wellness team in 6th of October City, Egypt. In this role, you'll deliver exceptional spa experiences by providing high-quality massage, body, and facial treatments that promote relaxation, wellness, and skin health. You'll be the cornerstone of our guests' wellness journey, combining technical expertise with genuine care to create memorable and transformative experiences.</p>
<p><strong>Responsibilities include:</strong></p>
<ul>
<li>Deliver professional massage, body, and facial treatments using appropriate techniques tailored to individual client needs and preferences</li>
<li>Conduct thorough client consultations to assess health conditions, skin types, and wellness goals, ensuring personalized treatment plans</li>
<li>Maintain meticulous hygiene and sanitation standards throughout all treatment areas and equipment, adhering to health and safety regulations</li>
<li>Create a welcoming and inclusive environment where clients feel comfortable, respected, and valued during their spa experience</li>
<li>Stay current with industry trends, new treatment techniques, and product innovations through continuous professional development</li>
<li>Recommend and upsell spa products and treatment packages based on client needs, demonstrating product knowledge and benefits</li>
<li>Manage time efficiently to ensure all appointments run smoothly while maintaining the highest quality of service</li>
<li>Document client information, treatment notes, and preferences accurately to support personalized future visits</li>
<li>Collaborate with team members to ensure seamless operations and contribute to a supportive, positive workplace culture</li>
<li>Communicate transparently with clients about treatment options, expected outcomes, and any contraindications or concerns</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Required:</strong></p>
<ul>
<li>Diploma or certificate in massage therapy, aesthetics, or cosmetology from a recognized institution</li>
<li>Proven experience providing massage, body, and facial treatments in a professional spa or wellness setting</li>
<li>Strong knowledge of various massage techniques, skincare principles, and wellness practices</li>
<li>Excellent interpersonal and communication skills with the ability to build rapport with diverse clientele</li>
<li>Physical stamina and manual dexterity to perform treatments effectively throughout the workday</li>
<li>Commitment to maintaining professional boundaries and client confidentiality</li>
<li>Ability to work flexible hours, including evenings and weekends as required by spa operations</li>
<li>Proficiency in basic spa software or appointment management systems</li>
</ul>
<p><strong>Preferred:</strong></p>
<ul>
<li>First aid and CPR certification</li>
<li>Additional certifications in specialized treatments (aromatherapy, hot stone therapy, reflexology, etc.)</li>
<li>Experience with product knowledge and retail sales in a spa environment</li>
<li>Demonstrated ability to customize treatments based on individual client feedback and preferences</li>
<li>Knowledge of wellness trends and holistic health practices</li>
<li>Experience working in a team-oriented spa or hospitality environment</li>
<li>Strong organizational skills and attention to detail in maintaining treatment records</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.<br>
<strong>Related work experience:</strong> At least 1 year of related work experience.<br>
<strong>Supervisory experience:</strong> No supervisory experience.<br>
<strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels.</p>
<p>In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> At least 1 year of related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels.</p>
<p>In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels.</p>
<p>In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description Summary</b></p><br><br>Head of Medical Affairs<br>Location : Cairo<br>#LI-Hybrid<br>We are looking for an experienced Head of Medical Affairs to lead the development and execution of high-impact medical strategies across key disease areas and brands. In this role, you will shape medical affairs plans, drive evidence generation, support launch readiness, and partner with internal and external stakeholders to improve patient outcomes and deliver meaningful value to healthcare systems.<br>This is an opportunity to lead medical strategy for impactful therapies, collaborate with talented teams across markets, and help bring innovative medicines to patients who need them.<br><p><b>Job Description</b></p><br><br><p><b>Major accountabilities: </b></p><br><br><ul><li>Develop and execute high-quality medical strategies for assigned disease areas and brands across their lifecycle.</li><li>Design and implement innovative medical affairs plans that address medical needs, including real-world evidence generation, health economics and outcomes research, digital solutions, medical education, and scientific communications.</li><li>Serve as a trusted disease area medical expert for cross-functional internal teams and external stakeholders, including healthcare professionals and patient advocacy groups.</li><li>Partner with Medical Leads to shape medical affairs strategies, publication plans, educational initiatives, and external scientific engagement activities.</li><li>Build medical capabilities by developing disease area and product-specific training content for field medical teams.</li><li>Provide medical and scientific input into key brand and program documents, including integrated disease area plans, medical information materials, and safety-related documents.</li></ul><br><p><b>Requirements</b></p><br><br><ul><li>MD, PhD, MBBS, or equivalent advanced scientific or medical qualification preferred.</li><li>10+ years of relevant experience in the healthcare or life sciences industry, working with high-performing regional and local medical teams.</li><li>Proven track record of delivering successful medical strategies and supporting innovative medicine launches.</li><li>Strong ability to analyze clinical trial data and translate scientific insights into clear, credible business and medical discussions.</li><li>Deep understanding of clinical practice, evolving treatment landscapes, external industry bodies, and key healthcare system stakeholders.</li><li>Demonstrated people leadership skills, with the ability to collaborate across functions and influence senior stakeholders.</li><li>Fluent in English and Arabic, with strong written and verbal communication skills.</li></ul><br><p><b>Commitment to Diversity and Inclusion:</b></p><br><br><p>Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.</p><br><br><br><p><i><span>Novartis is a proud member of the</span></i><i><span> ILO Global Business and Disability Network</span></i><i><span> and the </span></i><i><span>Valuable 500</span></i><i><span>, promoting the inclusion of people with disabilities in workplaces around the world. We also collaborate with international partners, such as </span></i><i><span>Disability:IN</span></i><i><span>, </span></i><i><span>Purple Space</span></i><i><span>, and </span></i><i><span>Business Disability Forum</span></i><i><span> to identify and develop best practice solutions to enable people with disabilities to participate as equal members of our organization.</span></i></p><br><br><br><br><p><b>Skills Desired</b></p><br><br>Agility (Inactive), Cross-Functional Collaboration, Drug Development, Healthcare Sector Understanding (Inactive), Influencing Skills, Innovation, Inspirational Leadership, Integrated Evidence Generation (Inactive), Medical Affairs, Medical Education (Inactive), Patient Care, People Management, Priority Disease Areas Expertise (Inactive), Product Launches, Product Strategies, Real World Evidence (RWE), Regulatory Compliance, Research Methodologies, Results-Oriented, Stakeholder Engagement, Stakeholder Management, Statistical Analysis, Strategic Alliances<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><span>As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.</span></p><br><p><b>Position Title: Assistant Credit Manager<br>Location: 6th October City, Cairo</b><br> </p><br><b>Position Overview</b><br>H.B. Fuller seeks an <b>IMEA Assistant Credit Manager</b> to support customer credit risk management, collections, and accounts receivable performance across Egypt and the Middle East, while providing guidance to India, Africa, and Türkiye. This role partners with Sales, Customer Service, and Finance teams to minimize credit risk, optimize cash flow, and support business growth. The position also oversees collection activities, customer risk assessments, and credit reporting processes across the region.<br>This position will be reporting to EIMEA Credit Manager based in Portugal. This will be Hybrid position 3 days office and 2 days' work from home.<br> <br><p><b>Primary Responsibilities</b></p><br><ul><li><p>Assess customer credit risk and assign credit limits within authority levels</p><br></li><li><p>Partner with sales teams and customers to mitigate credit risk exposure</p><br></li><li><p>Lead customer account reviews and resolve complex credit issues</p><br></li><li><p>Supervise collection activities and order hold resolution processes</p><br></li><li><p>Monitor aging accounts and ensure compliance with service level agreements</p><br></li><li><p>Escalate delinquency, insolvency, and high-risk account situations</p><br></li><li><p>Support monthly Credit and Accounts Receivable reporting activities</p><br></li><li><p>Coach and develop Credit Specialists, Analysts, and Supervisors<br> </p><br></li></ul><p><b>Minimum Requirements</b></p><br><ul><li><p>Bachelor's degree in business, Finance, Accounting, or related field</p><br></li><li><p>5–7 years of experience in credit, collections, finance, or commercial risk management</p><br></li><li><p>Proficiency in accounts receivable systems and Microsoft Office applications</p><br></li><li><p>Strong negotiation, analytical, and communication skills in English and Arabic</p><br></li><li><p>Authorization to work in the applicable location and ability to travel regionally (2–4 trips annually)<br> </p><br></li></ul><p><b>Preferred Requirements</b></p><br><ul><li><p>MBA or advanced degree in Finance or Business</p><br></li><li><p>Experience with SAP ERP systems</p><br></li><li><p>Professional credit certification (CICP, ICCE, or CGCE)</p><br></li><li><p>Experience leading credit, collection, or accounts receivable teams across multiple markets<br> </p><br></li></ul><br><p><span><i>H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.</i></span></p><br><p><span><i>H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.</i></span></p><br> </div>
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<span><br>POSITION SUMMARY<br>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: 4 to 6 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<strong>Kempinski Palace Cairo<br></strong><br><strong>SCOPE</strong><br>To assist the Food & Beverage Head of Department and the Executive Chef in managing the overall hygiene programme as an efficient and productive cost and service Centre ensuring a seamless operation and therefore contribute to maximizing guest satisfaction. The Food Safety Manager ensures that the hotel is fully in line with local and International hygiene standards and assists in guiding, correcting, planning and organizing Culinary and Stewarding operations.<br><strong>OVERALL OBJECTIVES</strong><br>The job of <strong>Food Safety Manager</strong> is executed satisfactorily when:<br><ul><li>All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.</li><li>The supply chain is planned to secure that the quality of the food & beverage products.</li><li>The hotel is recognized by local authorities and is compliant to all HACCP regulations.</li></ul><br><strong>MAIN RESPONSIBILITIES</strong><br><ul><li>Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>Ensure that all Food & Beverage employees have an adequate knowledge of food safety.</li><li>Organise Food safety meetings and training s and keep accurate records of all trainings and meetings held.</li><li>Follow up with all related teams that trainings are understood and actions implemented.</li><li>Develop food safety committees for the hotel to ensure all actions are communicated towards the operations. </li><li>Have a thorough knowledge and understanding of all food and beverage items offered.</li><li>Attend the daily Food & Beverage meeting.</li><li>Develop a monthly report of the operational hygiene gaps and develop an action plan.</li><li>Develop on the job trainings for all kitchen, service and stewarding staff.</li><li>Develop class room trainings for all kitchen, service and stewarding staff.</li><li>Ensure daily routine checks are done in liaison with the Stewarding Manager in all Food & Beverage areas.</li><li>Ensure daily checks of freezers and fridges in the kitchen and bar areas.</li><li>Prepare and compile monthly, weekly F&B reports.</li><li>To ensure that all data is recorded properly by the respecting kitchen staff and filed correctly for future reference.</li><li>Check on a daily basis pastry counters, buffets and displays for the restaurants and banquets.</li><li>Attend site visits for potential outside caterings.</li><li>Attend operations and set-up during outside caterings to evaluate eventual hygiene gaps.</li><li>Attend any visit of the governmental body in terms of food hygiene and encourage a positive working relation.</li><li>Contribute sourcing new suppliers and ensure all suppliers are visited regularly to evaluate their production in terms of hygiene.</li><li>Develop a regular pest control programme with the Stewarding department to ensure prevention.</li><li>Conduct regular meetings with third party hygiene consultants to discuss critical points.</li><li>To collect food samples from events and outside caterings for future reference.</li><li>Spot check on receiving area for food hygiene and vendor product quality to ensure the hotel’s criteria is met.</li><li>Be flexible to assist the operation when and as required during operational peaks or seasonal festivities.</li><li>Ensure to withhold and not to disclose any details or administrative communications, personal information or overheard conversations in the office to others.</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. <br> </div>
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<span><br>POSITION SUMMARY<br>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: 4 to 6 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>1 Ensure all works are carried out as per instructions and specifications.</p><p>2 Liaise with superiors to discuss day to day operational requirements, achievements and improvements and take necessary action accordingly.</p><p>3 Be prepared to work unsociable hours or overtime as dictated by his manager.</p><p>4 Be able to find faults on kitchen equipment and troubleshoot.</p><p>5 To ensure good work practices and reporting procedures.</p><p>6 Timekeeping and personal hygiene must be of the highest standards.</p><p>7 To assist the team when needed and ensure all problems are dealt with professionally.</p><p>8 To ensure PPM services are performed on equipment as directed by management.</p><p>9 Behave in a professional manner at all times.</p><p>10 Develop and maintain good working relationship with clients.</p><p>11 Handle every complaint/suggestion from managers with positive attitude, sincere and promptness.</p><p>12 Discuss all complaints/ suggestions with superior and take remedial action.</p><p>13 Attend regular meetings (tool box talks) with other staff to share mutual concerns, work practices, improvement plans and to communicate company s policies, standards, objectives and other helpful information.</p><p>14 Maintain a professional and pleasant working relation with all his superiors and peers at all times.</p><p>15 Ensure all work is carried out in compliance with the HSE management system.</p><p>16 Ensure that all accidents, fire loss, theft and damages are reported to Supervisor/Manager immediately and proper procedures are followed. In addition, where appropriate, take remedial action.</p><p>17 Work according to the policies, procedures and instructions identified by the Chief Engineer.</p><p>18 Take part in the Emergency Response Teams.</p><p>19 Must take all measures required for occupational and worker health and comply with all measures taken.</p><p>20 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>21 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>22 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>23 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><p>24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a technical high school or vocational diploma.</p><p>Experience: At least 5 years of practical experience required by the job.</p><p>Foreign Language: Not required.</p><p>Courses and Training: Not required.</p><p>Computer Literacy: Not required.</p><p>Skills: Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. If necessary, expected to possess certification in the related field (apprenticeship certification, semi-skilled certification. Expected to possess technical knowledge about the methods, techniques and processes related to certain areas of the job.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>1 Ensure all works are carried out as per instructions and specifications. 2 Liaise with superiors to discuss day to day operational requirements, achievements and improvements and take necessary action accordingly. 3 Be prepared to work unsociable hours or overtime as dictated by his manager. 4 Be able to find faults on kitchen equipment and troubleshoot. 5 To ensure good work practices and reporting procedures. 6 Timekeeping and personal hygiene must be of the highest standards. 7 To assist the team when needed and ensure all problems are dealt with professionally. 8 To ensure PPM services are performed on equipment as directed by management. 9 Behave in a professional manner at all times. 10 Develop and maintain good working relationship with clients. 11 Handle every complaint/suggestion from managers with positive attitude, sincere and promptness. 12 Discuss all complaints/ suggestions with superior and take remedial action. 13 Attend regular meetings (tool box talks) with other staff to share mutual concerns, work practices, improvement plans and to communicate company s policies, standards, objectives and other helpful information. 14 Maintain a professional and pleasant working relation with all his superiors and peers at all times. 15 Ensure all work is carried out in compliance with the HSE management system. 16 Ensure that all accidents, fire loss, theft and damages are reported to Supervisor/Manager immediately and proper procedures are followed. In addition, where appropriate, take remedial action. 17 Work according to the policies, procedures and instructions identified by the Chief Engineer. 18 Take part in the Emergency Response Teams. 19 Must take all measures required for occupational and worker health and comply with all measures taken. 20 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 21 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 22 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 23 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. 24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: At least a technical high school or vocational diploma.</li><li>Experience: At least 3 years of practical experience required by the job.</li><li>Foreign Language: Not required.</li><li>Courses and Training: Not required.</li><li>Computer Literacy: Not required.</li><li>Skills: Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. If necessary, expected to possess certification in the related field (apprenticeship certification, semi-skilled certification. Expected to possess technical knowledge about the methods, techniques and processes related to certain areas of the job.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure all works are carried out as per instructions and specifications. Liaise with superiors to discuss day to day operational requirements, achievements and improvements and take necessary action accordingly. Be prepared to work unsociable hours or overtime as dictated by his manager. Be able to find faults on kitchen equipment and troubleshoot. To ensure good work practices and reporting procedures. Timekeeping and personal hygiene must be of the highest standards. To assist the team when needed and ensure all problems are dealt with professionally. To ensure PPM services are performed on equipment as directed by management. Behave in a professional manner at all times. Develop and maintain good working relationship with clients. Handle every complaint/suggestion from managers with positive attitude, sincere and promptness. Discuss all complaints/ suggestions with superior and take remedial action. Attend regular meetings (tool box talks) with other staff to share mutual concerns, work practices, improvement plans and to communicate company s policies, standards, objectives and other helpful information. Maintain a professional and pleasant working relation with all his superiors and peers at all times. Ensure all work is carried out in compliance with the HSE management system. Ensure that all accidents, fire loss, theft and damages are reported to Supervisor/Manager immediately and proper procedures are followed. In addition, where appropriate, take remedial action. Work according to the policies, procedures and instructions identified by the Chief Engineer. Take part in the Emergency Response Teams. Must take all measures required for occupational and worker health and comply with all measures taken. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: At least a technical high school or vocational diploma.</li><li>Experience: At least 1 years of practical experience required by the job.</li><li>Foreign Language: Not required.</li><li>Courses and Training: Not required.</li><li>Computer Literacy: required.</li><li>Skills: Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. If necessary, expected to possess certification in the related field (apprenticeship certification, semi-skilled certification. Expected to possess technical knowledge about the methods, techniques and processes related to certain areas of the job.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Title: L</b>ocal Case Intake Advisor, GBS Patient Safety (GBS-PS) Supporting Egypt / One-Year Fixed Term Contract</p><p>Introduction to role: Are you ready to use your pharmacovigilance expertise to turn safety data into timely, compliant action that protects patients? Do you see yourself coordinating across medical, regulatory, and commercial teams to resolve safety issues with speed and precision? In this one-year fixed term role, you will be the local point of contact guiding how individual case safety reports are captured, processed, and submitted to health authorities. You will connect frontline insights with global standards so our medicines remain safe and available, partnering closely with local teams and regional experts to uphold rigorous compliance. You will work under the guidance of experienced leaders while independently delivering day-to-day outcomes. Your judgment, follow-through, and collaboration will directly influence regulatory confidence, brand performance, and most importantly patient safety.</p><p>Accountabilities:</p><ul><li>ICSR Intake and Processing: Manage end-to-end intake, assessment, and processing of safety data from clinical and post-marketed sources, including literature, to deliver accurate, timely submissions.</li><li>Regulatory Engagement: Provide prompt support for responses to health authority queries; ensure on-time submission of ICSRs, follow-up cases, SUSARs, PBRERs, DSURs, signals, safety notifications, and local risk management plans.</li><li>Quality Management System: Contribute to local implementation of the pharmacovigilance QMS, including procedural document management, training roll-out, quality incident reporting, audit and inspection readiness, and execution of corrective and preventative actions.</li><li>Cross-Functional Liaison: Act as the primary interface between local business teams and Patient Safety; provide safety expertise to Marketing, Sales, Regulatory Affairs, and Medical Affairs; support organised data collection programmes, digital and social media activities, and arrangements with external parties such as license partners and research collaborators.</li><li>Product Quality and Security: Identify product quality complaints and product security issues; collect necessary information for adverse event complaint reporting.</li><li>Data Integrity and Reconciliation: Lead reconciliations to maintain accuracy of transferred and received PV data; periodically screen regulatory databases for adverse events; perform literature searches as required.</li><li>Follow-up and Communication: Conduct manual follow-up with healthcare professionals using approved resources; file and archive patient safety documents; complete TFUQ when required.</li><li>Systems and Training: Operate and maintain proficiency in global Patient Safety systems (e.g., Argus, VQV, ERV, ECMS); complete all required training and obtain necessary system access.</li><li>Audit and Inspection Support: Support local Patient Safety activities during internal audits and regulatory inspections; maintain audit-ready documentation and processes.</li><li>Leadership Contribution: Serve as backup for the Egypt Patient Safety Associate Director when required; contribute to significant local or multi-country decisions and projects that shape how we deliver patient safety at scale.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree qualified Pharmacy, Medical, or Science</li><li>Pharmacovigilance knowledge excellence</li><li>Knowledge of health authority regulations</li><li>Cross functional collaborative approach</li><li>Effective and lateral thinking</li><li>Problem solving</li><li>Vendor management</li><li>Excellent attention to detail</li><li>Excellent written and verbal communication skills</li><li>Influencing, and Conflict Resolution skills</li><li>Fluency in English and Arabic</li><li>Medical knowledge in relevant therapeutic areas</li><li>Project management</li><li>Successful participation in above-market projects</li><li>Audit and inspection experience</li><li>Hands-on experience with global patient safety systems such as Argus, VQV, ERV, and ECMS</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The French Service Desk Representative is responsible for providing customer support and technical assistance to users in a French-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams. What You ll Be Doing Core Responsibilities • Provide French-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems. • Document and track all customer interactions and resolutions accurately in the ticketing system. • Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution. • Follow established procedures for incident management, problem management, and service request fulfillment. • Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution. • Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates. • Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers. • Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers. • Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction. • Continuously develop and enhance technical skills and knowledge through training and self-learning. Experience & Qualification. • Fluent in French and English, both written and verbal communication skills. • Previous experience in a customer support or service desk role, preferably in a technical support environment. • Ability to analyze and resolve technical issues independently or through collaboration. • Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically. • Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment. • Strong organizational skills, attention to detail, and the ability to multitask effectively. • Flexibility to work in shifts, including weekends and holidays, as per business needs. Skills, Knowledge & Abilities • Strong problem-solving and troubleshooting skills • Adaptability. • Self-learning. • Critical thinking. • Problem-solving. • Attention to detail. • Communication and teamwork. Performance Standards • Response Time. • First Contact Resolution. • Customer Satisfaction. • Ticket Documentation and Management. • Technical Knowledge. • Language Proficiency. • Incident Resolution Time. • Quality of Service. • Knowledge Sharing. • Professionalism and Collaboration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Fluent in French and English, both written and verbal communication skills.</p><p>Previous experience in a customer support or service desk role, preferably in a technical support environment.</p><p>Ability to analyze and resolve technical issues independently or through collaboration.</p><p>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</p><p>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</p><p>Strong organizational skills, attention to detail, and the ability to multitask effectively.</p><p>Flexibility to work in shifts, including weekends and holidays, as per business needs.</p><p>Skills, Knowledge & Abilities</p><ul><li>Strong problem-solving and troubleshooting skills</li><li>Adaptability.</li><li>Self-learning.</li><li>Critical thinking.</li><li>Problem-solving.</li><li>Attention to detail.</li><li>Communication and teamwork.</li></ul><p>Performance Standards</p><ul><li>Response Time.</li><li>First Contact Resolution.</li><li>Customer Satisfaction.</li><li>Ticket Documentation and Management.</li><li>Technical Knowledge.</li><li>Language Proficiency.</li><li>Incident Resolution Time.</li><li>Quality of Service.</li><li>Knowledge Sharing.</li><li>Professionalism and Collaboration.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p><p>Credit Assessment and Risk Management: Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. Accounts Receivable Management: Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel s financial systems. Credit Policy Enforcement: Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel s credit terms, ensuring that clients credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. Collections and Dispute Resolution: Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. Reporting and Financial Analysis: Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. Team Leadership and Supervision: Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. Internal and External Coordination: Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. Compliance and Documentation: Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><p><strong>Additional Responsibilities:</strong></p><p>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>People & Culture</strong></p><p>Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. Learning & Talent Development & Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience/Certificates/Education</strong></p><p>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills & Attributes: o Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). o Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. o Strong ability to analyze financial data, assess credit risks, and make informed decisions. o Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. o Ability to manage financial records and ensure accuracy in all credit-related activities. o Ability to resolve issues related to billing, collections, and disputes effectively. o Experience in supervising and guiding a team to meet departmental objectives.</p><p><strong>Additional Information</strong></p><p>Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p>Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.</p><br><p><span>As an AI Engineering Manager, you will lead the team behind Unifonic's marketing and personalization AI, building the intelligence that determines who to engage, through which channel, at what time, and with what message. You will own the development and delivery of AI capabilities spanning audience segmentation, propensity and churn prediction, next-best-action and channel recommendations, send-time optimization, campaign optimization, and generative AI for personalized content. These systems directly drive conversion, engagement, and customer retention for the brands we serve.</span></p><br><p><span>This is a hands-on leadership role that combines people management with technical ownership. You will lead, mentor, and grow a team of talented AI engineers while actively contributing to architecture, technical design, code reviews, performance optimization, and proof-of-concept development. You will ensure the team delivers scalable, production-grade AI solutions, foster engineering excellence, and cultivate a culture of collaboration, innovation, and continuous learning.</span></p><br><p><strong>Help us shape the future of communications by:</strong></p><br><ul><li><p><span>Serving as the technical owner on AI model design, architecture, and integration for marketing and personalization use cases across the Unifonic product ecosystem.</span></p><br></li></ul><ul><li><p><span>Owning the technical roadmap for personalization AI, recommendation and next-best-action engines, customer segmentation and propensity models, campaign and send-time optimization, and generative AI for content personalization.</span></p><br></li></ul><ul><li><p><span>Leading the evaluation, selection, and implementation of AI/ML frameworks, tools, and best practices, ensuring scalability, robustness, and maintainability.</span></p><br></li></ul><ul><li><p><span>Participating in hands-on coding, solution prototyping, and code reviews to maintain high-quality standards and guide the team through complex technical challenges.</span></p><br></li></ul><ul><li><p><span>Overseeing and refining the AI development lifecycle, including model training, validation, deployment, experimentation (A/B and uplift testing), and ongoing improvement.</span></p><br></li></ul><ul><li><p><span>Leading a team of AI engineers, providing mentorship, regular feedback, and career development support.</span></p><br></li></ul><ul><li><p><span>Defining clear performance expectations, conducting performance reviews, and identifying growth opportunities for team members.</span></p><br></li></ul><ul><li><p><span>Fostering a positive, inclusive, and high-performance team culture that encourages innovation, continuous learning, and collaboration.</span></p><br></li></ul><ul><li><p><span>Collaborating with recruitment and HR to identify, attract, and retain top AI engineering talent, ensuring the team’s ongoing growth and success.</span></p><br></li></ul><ul><li><p><span>Working closely with the Director of AI Development, Product Managers, Designers, Data Scientists, and other Engineering leaders to translate business requirements into technical roadmaps and actionable engineering plans.</span></p><br></li></ul><ul><li><p><span>Ensuring seamless integration of AI capabilities into existing and future products, partnering with platform, infrastructure, and DevOps teams to optimize deployment and operations.</span></p><br></li></ul><ul><li><p><span>Communicating technical topics effectively to non-technical stakeholders, making recommendations and reporting progress, risks, and opportunities.</span></p><br></li></ul><ul><li><p><span>Implementing and continuously improving the development processes, standards, and tools that drive efficiency, reliability, and scalability.</span></p><br></li></ul><ul><li><p><span>Ensuring adherence to best practices in model governance, performance monitoring, and compliance with relevant data privacy and security regulations, including regional data residency requirements.</span></p><br></li></ul><ul><li><p><span>Monitoring engineering metrics and KPIs, leveraging data-driven insights to improve development velocity, code quality, and team efficiency and connecting model performance to marketing outcomes such as conversion, engagement, and retention.</span></p><br></li></ul><br><p><strong>What you will bring:</strong></p><br><ul><li><p>Bachelor’s or master’s degree in Computer Science, Engineering, or a related field.</p><br></li></ul><ul><li><p>8+ years of software development experience with at least 3 years focused on AI/ML engineering and related technologies.</p><br></li></ul><ul><li><p>Demonstrated experience building and shipping marketing or personalization AI in production recommendation systems, customer segmentation, propensity/churn/LTV modeling, real-time decisioning, or campaign optimization with measurable impact on business KPIs.</p><br></li></ul><ul><li><p>Proven track record of leading, mentoring, or managing engineering teams, preferably in high-growth or innovative tech environments.</p><br></li></ul><ul><li><p>Hands-on experience with a range of AI/ML frameworks (e.g., TensorFlow, PyTorch), advanced modeling techniques (NLP, LLMs and generative AI, recommendation and ranking systems), and production-grade model deployments.</p><br></li></ul><ul><li><p>Solid grounding in experimentation and measurement, A/B testing, uplift modeling, and evaluating model impact on conversion, engagement, retention, and ROAS.</p><br></li></ul><ul><li><p>Proficiency in Python, cloud platforms (e.g., OCI, AWS, GCP), CI/CD workflows, and modern software engineering practices.</p><br></li></ul><ul><li><p>Excellent communication and interpersonal skills, with the ability to motivate teams and build productive cross-functional relationships.</p><br></li></ul><ul><li><p>A strategic and solution-oriented mindset, capable of balancing technical depth with big-picture thinking.</p><br></li></ul><ul><li><p>Experience with MarTech ecosystems, customer data platforms (CDPs), campaign orchestration, marketing automation, or CPaaS/omnichannel messaging platforms is preferred </p><br></li></ul><ul><li><p>Experience applying LLMs to marketing use cases, content generation, conversational commerce, or agentic customer journeys including fine-tuning and retrieval-augmented generation (RAG), ideally within the Hugging Face ecosystem (Transformers, PEFT, tokenizers, and the model hub) is preferred </p><br></li></ul><ul><li><p>Exposure to Rust for performance-critical AI services, such as low-latency inference, real-time decisioning, or high-throughput data pipelines is preferred. </p><br></li></ul><ul><li><p>Arabic NLP experience or familiarity with the MENA market is preferred.</p><br></li></ul><ul><li><p>Experience scaling teams and systems in a high-growth SaaS environment is preferred.</p><br></li></ul><p><strong><span><span>Craft & Toolkit:</span></span></strong></p><br><ul><li><p>Machine Learning & Deep Learning</p><br></li><li><p>Generative AI & LLMs</p><br></li><li><p>Recommendation Systems & Personalization</p><br></li><li><p>Customer Segmentation, Propensity & Churn Modeling</p><br></li><li><p>Python</p><br></li><li><p>TensorFlow / PyTorch</p><br></li><li><p>Hugging Face & RAG</p><br></li><li><p>AWS / GCP / OCI</p><br></li><li><p>MLOps & CI/CD</p><br></li><li><p>A/B Testing & Model Evaluation</p><br></li><li><p>Software Architecture & System Design</p><br></li><li><p>AI Engineering Leadership & Team Management</p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>