Joomla Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>1. Technology Strategy &amp; Leadership Develop and own the company-wide IT and digital transformation strategy, aligned with Linah Farms' business objectives and growth plans.<br> Define a multi-year technology roadmap covering infrastructure, applications, data, and digital initiatives across all company locations.<br> Serve as a strategic advisor to the executive team on technology-enabled business opportunities, risks, and ROI.<br> Set and manage the annual IT budget, including capital and operational expenditure planning.<br> Establish technology governance, policies, and standards (security, data management, vendor management, procurement).<br> 2. Digital Transformation Lead digital transformation initiatives across functions (farming operations, supply chain, procurement, finance, HR, sales/distribution).<br> Identify opportunities to automate manual processes and introduce digital tools (IoT/precision agriculture technology, mobile apps, dashboards, analytics).<br> Champion change management and user adoption for new systems and digital ways of working.<br> Partner with functional leaders to translate business needs into technology solutions.<br> 3. IT Operations &amp; Helpdesk Management Oversee the IT helpdesk function to ensure timely, high-quality support across all sites (farms, offices, warehouses).<br> Define and monitor SLAs/KPIs for issue resolution, uptime, and end-user satisfaction.<br> Ensure robust IT infrastructure (network, hardware, cloud, connectivity) across geographically distributed operations.<br> Oversee cybersecurity posture, data protection, and business continuity/disaster recovery planning.<br> 4. Software Development Lead the in-house/outsourced software development function, setting priorities, standards, and delivery practices (Agile/Scrum or similar).<br> Oversee the design, development, and maintenance of internal tools, customer-facing applications, and integrations.<br> Ensure code quality, security, and scalability of custom-built applications.<br> Manage the balance between build vs.<br> buy decisions for new capabilities.<br> 5. ERP &amp; Enterprise Systems Own the ERP strategy, implementation, optimization, and ongoing management (e.<br>g., modules for finance, inventory, procurement, HR, production).<br> Ensure ERP and other enterprise systems are integrated, accurate, and provide reliable data for decision-making.<br> Manage relationships with ERP vendors/implementation partners and oversee upgrades, customizations, and support contracts.<br> Drive data governance and master data management practices across systems.<br> 6. Team Leadership &amp; People Management Build, mentor, and lead a multidisciplinary IT team (helpdesk, developers, ERP specialists, and any future hires such as data/analytics roles).<br> Set individual and team goals, conduct performance reviews, and support professional development.<br> Foster a culture of accountability, continuous improvement, and customer-centric service delivery.<br> Manage relationships with external vendors, contractors, and technology partners.<br> Bachelor’s degree in Computer Science, Information systems, programming or similar discipline MBA is a plus 10+ years of progressive experience in IT/technology roles, including 4+ years in a senior leadership position (Head of IT, IT Director, CTO, or similar).<br> Proven experience leading digital transformation initiatives across multiple business functions.<br> Experience overseeing software development teams and modern development practices.<br> Experience managing IT helpdesk/support operations, including SLA management.<br> Experience in agriculture, agribusiness, manufacturing, FMCG, or a similarly operations-heavy, multi-site industry is a strong plus.<br> Hands-on experience managing ERP systems (implementation and/or optimization) — e.<br>g., SAP, Oracle, Microsoft Dynamics, Odoo, or similar.<br> Strong strategic thinking with the ability to translate business goals into technology roadmaps.<br> Solid understanding of IT infrastructure, networks, cloud platforms, and cybersecurity fundamentals.<br> Working knowledge of software development lifecycles, methodologies, and modern architectures (cloud-native, APIs, integrations).<br> Strong ERP domain knowledge (finance, supply chain, inventory, production modules).<br> Excellent budget management and vendor negotiation skills.<br> Strong leadership, team-building, and stakeholder management skills — able to influence non-technical executives and operational staff alike.<br> Change management experience, particularly in driving adoption of new tools among diverse, distributed teams (including field/farm-based staff).<br></span> </div>

???? ???? WE’RE HIRING |Senior IT SALES ⚠️ IMPORTANT ELIGIBILITY REQUIREMENT Candidates must have proven sales experience within the Information & Communication Technology (ICT) industry, preferably in IT Infrastructure, Networking, Cybersecurity, or related technology solutions.???? Company: Technopedia.io???? Location: Heliopolis, Cairo – On-Site Only???? Working Hours: 10:00 AM – 6:00 PM???? Working Days: 6 days/week – Friday Off | Saturday is a Working Day???? Reports To: Sales Section Head Technopedia.io is looking for an experienced Senior IT SALES to lead, coach, and drive the performance of our B2B sales team. This is a hands-on sales role, not an individual sales position. The successful candidate will be accountable for team performance, target achievement, pipeline development, sales discipline, and customer growth.<br>???? Key Responsibilities•develop the sales team to achieve individual and section targets.• achieve sales targets, KPIs, activities, and action plans.• Manage the sales pipeline, opportunity reviews, conversion, and forecasting.• Identify performance gaps and take appropriate corrective actions.• prospecting, account development, upselling, cross-selling, negotiation, and closing.• Support strategic and complex sales opportunities when required.• Ensure accurate and disciplined CRM usage and follow-up.• Maintain strong customer relationships and support escalations when necessary.• Coordinate with Pre-Sales, Technical, Support, Procurement, and other internal teams.• Follow sales forecasts and performance reports to the Sales Section Head .• Build a culture of accountability, customer focus, teamwork, and target achievement.<br>✅ MUST-HAVE REQUIREMENTS???? Bachelor’s degree is mandatory.???? 4+ years of B2B sales experience.????2+ Years Relevant experience in the IT / ICT / Technology Solutions industry is required.???? Strong experience in pipeline management, forecasting, CRM, account management, negotiation, and closing.???? Proven track record of achieving sales targets .???? Strong Soft skills , Time Management , communication, and relationship-building skills.???? Excellent command of English and MS Office.???? Must be able to work on-site in Heliopolis, 6 days per week, including Saturday.<br>⚠️ PLEASE DO NOT APPLY IF:❌ Your sales experience is entirely outside the IT/ICT/Technology industry.❌ You have less than 4 years of relevant B2B sales experience 2 at least in ICT section .❌ You are looking for a remote or hybrid position.❌ You cannot work 6 days per week or cannot work on Saturdays.❌ You are not able to work on-site in Heliopolis, Cairo.<br>Who Fits This Role? A results-driven sales leader who can develop people, enforce sales discipline, build a healthy pipeline, strengthen customer relationships, and consistently turn opportunities into revenue. If you meet the above requirements and are ready to lead a performance-driven B2B technology sales team, we’d like to hear from you.

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <h4>What you'll be doing</h4> <p>We are seeking an IT Support Associate (Workplace Technology Associate) to deliver exceptional technical support and service management across Chalhoub’s workplace technology ecosystem. This role is integral to ensuring that all employees experience reliable, secure, and efficient technology services across our offices and retail environments.</p> <p>The Workplace Associate will manage the resolution of incidents and requests within the End User Computing (EUC) and Workplace Technology team, provide escalation support, and oversee vendor performance for IT, AV, telephony, and print infrastructure. This role requires a proactive problem-solver who can balance hands-on technical expertise with vendor and stakeholder management, driving continuous improvement and ensuring compliance with SLAs, KPIs, and Chalhoub’s service standards.</p> <h4>Infrastructure & Technology Support</h4> <ul> <li>Setup of and support of all retail shops, including POS, printer, barcode scanner, and basic application support.</li> <li>Troubleshoot and resolve issues with Point-of-Sale (POS) systems, inventory management, PCs, printers, phones, and networks for store staff.</li> <li>Windows/macOS devices, iOS/Android, handheld devices, conferencing platforms (Zoom, MS Teams), and connectivity tools (VPN, broadband, 5G, LAN/WAN, Wi-Fi).</li> <li>Conduct planned preventative maintenance with vendors to resolve recurring issues.</li> <li>Demonstrate knowledge in designing, installing, and maintaining workplace hardware and workstations.</li> <li>Onsite travel between Corporate Office, Stores, Warehouse, and CADF.</li> </ul> <h4>Vendor & Partner Management</h4> <ul> <li>Oversee external technology vendors to ensure compliance with KPIs and SLAs.</li> <li>Manage vendor resources for operational projects, installations, and decommissions.</li> <li>Collaborate closely with Service Desk, NOC, Network Engineering, and Service Operations teams.</li> </ul> <h4>Operations & Reporting</h4> <ul> <li>Maintain compliance with risk, security, and change policies.</li> <li>Provide regular reporting on EUC operations, vendor performance, and status updates.</li> <li>Support budgeting for territory-related OPEX and technology asset lifecycle, including procurement.</li> </ul> <h4>Continuous Improvement & Leadership</h4> <ul> <li>Identify and implement methods to improve EUC team efficiency and effectiveness.</li> <li>Analyze ticket data and user feedback to address recurring issues.</li> <li>Mentor and coach Workplace Associates, acting as an escalation point.</li> <li>Collaborate with leadership to adopt innovative technologies and streamline processes.</li> </ul> <h4>Customer Experience</h4> <ul> <li>Serve as regional point of contact for escalations, ensuring timely resolution.</li> <li>Build trust and maintain close working relationships with stakeholders across the business.</li> <li>Contribute to employee NPS by delivering proactive, reliable, and customer-focused service.</li> </ul> <h4>Store Openings, Closures & Renovations</h4> <p>Support workplace technology activities for new store openings, closures, relocations, and renovations, ensuring all required IT equipment, connectivity, POS devices, printers, scanners, handhelds, and related workplace technology are prepared, installed, tested, recovered, or decommissioned as required.</p> <p>Coordinate with Retail Operations, Store Planning, Projects, vendors, Service Desk, Network, and other Tech teams to ensure technology readiness, clear ownership of actions, timely escalation of blockers, and smooth handover during go-live, closure, or renovation milestones.</p> <h4>E-Invoicing / E-Receipt Support</h4> <ul> <li>Support E-Invoice and E-Receipt incidents and requests by ensuring correct categorization, country/location selection, routing, prioritization, and escalation based on business impact and country-specific requirements.</li> <li>Assist with operational issues related to invoice integration, GS1, invoice extraction, receipt processing, and other related workflows, while working with Service Management and ITSM teams to improve routing logic, subcategory-based priority rules, and reporting visibility.</li> </ul> <h4>What you’ll need to succeed:</h4> <h4>Experience & Background</h4> <ul> <li>0-3 years of IT support and workplace technology experience in enterprise or multi-site environments for retail.</li> <li>Strong break/fix expertise across Windows 10/11, macOS, laptops, desktops, mobile devices, and printers.</li> <li>Experience supporting mobile devices, broadband/5G connectivity, and remote access tools.</li> <li>Familiarity with Active Directory, Microsoft Intune, Entra, MDM platforms including Apple Business Manager, and asset management.</li> <li>Proven skills in vendor management and service delivery oversight.</li> </ul> <h4>Technical Skills</h4> <ul> <li>Knowledge of workplace technology infrastructure, including AV systems, telephony, Wi-Fi, LAN, and WAN networks.</li> <li>Hands-on experience with VPNs, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and enterprise mobility solutions.</li> <li>Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word) and conferencing platforms such as Zoom, Teams, and Google Meet.</li> <li>Strong troubleshooting, prevention, and problem-solving skills.</li> </ul> <h4>Certifications (Preferred)</h4> <ul> <li>ITIL Foundation, A+.</li> <li>Microsoft certifications (MCSE/MCSA).</li> <li>Cisco Certifications (CCNA, CCNP).</li> <li>Hardware certifications (HP, Apple, Lenovo).</li> </ul> <h4>Core Competencies & Values</h4> <ul> <li>Adjust communication styles to meet stakeholder needs with clarity and impact.</li> <li>Recognize and embrace diverse perspectives in problem-solving.</li> <li>Remain resilient and optimistic in challenging situations.</li> <li>Prioritize customer needs in all decisions, creating tailored solutions.</li> <li>Exhibit critical thinking and sound judgment in resolving complex issues.</li> <li>Support talent development and foster a collaborative culture.</li> </ul> <h4>Soft Skills</h4> <ul> <li>Excellent communication and stakeholder management with a customer-first approach.</li> <li>Ability to multitask in high-pressure, project-based environments.</li> <li>Strong analytical mindset with focus on continuous improvement.</li> <li>Professionalism, discretion, and ability to mentor peers effectively.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p data-path-to-node="5"><strong data-path-to-node="6" data-index-in-node="0">Role Purpose:</strong> </p><p data-path-to-node="6">The IT Service Support Analyst delivers high-quality first-line technical assistance, end-user computing support, and incident management across DHL Express. Operating within established IT Service Management frameworks, this role ensures timely resolution of hardware, software, and connectivity issues while maintaining operational integrity, IT compliance, and service level commitments.</p><p data-path-to-node="7"><strong data-path-to-node="7" data-index-in-node="0"><br></strong></p><p data-path-to-node="7"><strong data-path-to-node="7" data-index-in-node="0">Key Responsibilities:</strong></p><ul data-path-to-node="8"><li><p data-path-to-node="8,0,0">Deliver professional, customer-focused first-line technical support to internal users across phone, email, and the designated enterprise ITSM portal.</p></li><li><p data-path-to-node="8,1,0">Manage incidents, service requests, and technical problems throughout their entire lifecycle in alignment with ITIL service management standards.</p></li><li><p data-path-to-node="8,2,0">Ensure all technical issues and user requests are accurately logged, categorized, prioritized, tracked, and resolved within established Service Level Agreements and Operational Level Agreements.</p></li><li><p data-path-to-node="8,3,0">Perform structured diagnostic troubleshooting to resolve common issues across Windows operating systems, Microsoft 365, end-user hardware, printing, and enterprise software.</p></li><li><p data-path-to-node="8,4,0">Provide basic diagnostic support and troubleshooting for network infrastructure, including local area networks, wide area networks, Wi-Fi connectivity, switches, and access points.</p></li><li><p data-path-to-node="8,5,0">Maintain accurate inventory records and support lifecycle management for IT hardware, mobile devices, peripherals, and software licenses.</p></li><li><p data-path-to-node="8,6,0">Escalate complex incidents and technical problems to appropriate resolver groups and specialist engineering teams while retaining ownership through resolution.</p></li><li><p data-path-to-node="8,7,0">Support IT compliance activities, internal audits, evidence collection, and adherence to corporate IT security and operational controls.</p></li><li><p data-path-to-node="8,8,0">Collaborate with internal cross-functional IT teams, external vendors, and telecommunications service providers to resolve service disruptions.</p></li><li><p data-path-to-node="8,9,0">Document standard operating procedures, technical troubleshooting steps, and knowledge base articles to drive continuous service improvement.</p></li></ul><p data-path-to-node="9"><strong data-path-to-node="9" data-index-in-node="0"><br></strong></p><p data-path-to-node="9"><strong data-path-to-node="9" data-index-in-node="0">Qualifications, Experience and Competencies:</strong></p><ul data-path-to-node="10"><li><p data-path-to-node="10,0,0">University Graduate with a Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related discipline.</p></li><li><p data-path-to-node="10,1,0">Minimum of 1 year of hands-on experience in technical support, IT service desk, desktop support, or infrastructure support.</p></li><li><p data-path-to-node="10,2,0">Valid Cisco Certified Network Associate (CCNA) certification is required.</p></li><li><p data-path-to-node="10,3,0">ITIL Foundation certification or a proven working knowledge of IT Service Management core principles is highly advantageous.</p></li><li><p data-path-to-node="10,4,0">Full professional proficiency in written and spoken English is required; capable of communicating complex technical concepts to non-technical stakeholders.</p></li><li><p data-path-to-node="10,5,0">Proven experience using enterprise ITSM platforms (e.g., ServiceNow or equivalent ticketing systems) for logging, tracking, and resolving service requests.</p></li><li><p data-path-to-node="10,6,0">Solid technical grounding in networking fundamentals including TCP/IP, DNS, DHCP, and Wi-Fi architecture.</p></li><li><p data-path-to-node="10,7,0">Strong troubleshooting expertise in Microsoft 365 environments, Windows client OS, and enterprise end-user hardware.</p></li><li><p data-path-to-node="10,8,0">Working knowledge of IT asset management, software licensing compliance, and baseline cybersecurity practices.</p></li><li><p data-path-to-node="10,9,0">Demonstrated analytical problem-solving skills, accountability, and the ability to prioritize critical incidents in a fast-paced environment.</p></li></ul><p data-path-to-node="11"><br></p><p data-path-to-node="11"><strong>Equal Treatment Clause: </strong>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="12"><br></p><p data-path-to-node="12">✨ We ???????????????????????????? ???????????? ???????????????????????????????????????? </p><p data-path-to-node="12">✨ We ???????????????? </p><p data-path-to-node="12">✨ We ???????????????? ????????????????????????????????<br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Think insurance is boring? Think again.</strong><br>Trufla Technology is a multinational Canadian company and the first of its kind – we offer a complete suite of digital solutions for the modern insurance brokerage. From SEO and web design, to lead management, branded customer service and API’s, Trufla provides a 360° digital strategy for brokerages and reimagines the way their customers interact with insurance.&nbsp;<br><strong>Trufla is leading a digital revolution</strong> that will transform the insurance industry! We’re growing fast, and we’re looking for visionaries to join our team of innovators and disruptors at our Cairo offices.&nbsp;<br>It’s our goal for Trufla to be the <strong>BEST place to work</strong>. A great corporate culture is one of our top priorities.<br><strong>Main Benefits:</strong><br><ul><li>Competitive Salary</li><li>Health Insurance</li><li>Gym Membership</li><li>Flexible Working Hours</li><li>Continuing Education Opportunities</li><li>Work from home</li><li>Team Building Activities</li><li>Milestone celebrations – work anniversaries, birthday celebrations, etc.</li></ul><strong>About the Role</strong><br>As IT Manager, you will be a hands-on technical leader within Trufla's IT &amp; Security function, reporting directly to the Country Manager and collaborating across our Cairo and Canada teams. You will own the day-to-day operations of Trufla's IT environment — ensuring infrastructure reliability, endpoint health, and security hygiene across the organization.<br>You will play a key role in executing on the company's IT and security roadmap, collaborating with leadership on SOC 2 compliance initiatives, and leading a team of IT professionals to deliver consistent, high-quality service across the business.<br><strong>Responsibilities</strong><br><strong>Team &amp; Operations Management</strong><br><ul><li>Manage and mentor IT team members, coordinating workload, priorities, and professional development</li><li>Oversee the day-to-day operations of IT support, ensuring timely resolution of incidents, requests, and escalations</li><li>Maintain and improve ticketing processes, SLAs, and reporting on IT operations health</li><li>Coordinate move, add, and change (MAC) requests submitted by line managers</li><li>Liaise with third-party vendors, ISPs, and software/hardware suppliers as needed</li><li>Participate in and help manage the on-call rotation for after-hours and weekend critical support</li></ul><strong>Infrastructure &amp; Endpoint Management</strong><br><ul><li>Oversee the installation, configuration, testing, maintenance, and monitoring of end-user workstations, hardware, software, and telephony equipment</li><li>Manage device lifecycle — procurement, imaging, deployment, tracking, and retirement — using tools such as Snipe-IT and Microsoft Intune</li><li>Administer and maintain Microsoft 365 services including Exchange Online, SharePoint, Teams, and OneDrive</li><li>Manage identity and access in Microsoft Entra ID (Azure AD), including user provisioning, group policies, and conditional access</li><li>Maintain and improve endpoint security configurations, patch management, and compliance posture</li><li>Support and maintain VPN infrastructure and remote access solutions (e.g. OpenVPN)</li><li>Accurately document hardware and software assets, configurations, and incidents</li></ul><strong>Security &amp; Compliance Support</strong><br><ul><li>Collaborate with the Country Manager on executing Trufla's security strategy and SOC 2 compliance program</li><li>Assist in implementing and maintaining security controls aligned with SOC 2, ISO 27001, and NIST frameworks</li><li>Monitor and review security-related events, assess risk and validity, and escalate appropriately</li><li>Assist in conducting capability assessments and developing remediation strategies</li><li>Enforce endpoint security standards, access control policies, and data handling procedures</li><li>Participate in security awareness training delivery across the organization</li><li>Support penetration testing activities and follow-up remediation efforts</li></ul><strong>Process &amp; Documentation</strong><br><ul><li>Develop and maintain IT procedures, runbooks, and knowledge base documentation</li><li>Assist in preparing and upholding procedures for logging, reporting, and statistically monitoring IT operations</li><li>Contribute to the continuous improvement of IT processes and tooling</li></ul><strong>Qualifications</strong><br><ul><li>College diploma or university degree in Computer Science, Information Technology, or a related field</li><li><strong>5+ years of experience</strong> in an IT or Network/Security role</li><li><strong>2+ years of experience leading or supervising an IT team</strong></li><li>Hands-on experience with <strong>Microsoft 365 administration</strong> (Entra ID, Intune, Exchange, SharePoint, Teams)</li><li>Familiarity with <strong>SOC 2 compliance</strong> concepts and IT security control frameworks (ISO 27001, NIST, CIS Controls)</li><li>Sound technical knowledge of PC hardware, networking, mobile devices, and related technologies</li><li>Experience with endpoint management and device lifecycle tools (e.g. Intune, Snipe-IT)</li><li>Working knowledge of VPN solutions, firewall management, and network infrastructure</li><li>Experience conducting or supporting penetration testing activities</li><li>Able to read and understand technical manuals, procedural documentation, and OEM guides</li></ul><strong>Personal Attributes</strong><br><ul><li>Strong leadership and organizational skills with the ability to manage competing priorities</li><li>Clear written and oral communication skills in English</li><li>Customer-service oriented with strong interpersonal and relationship-building skills</li><li>Ability to translate technical issues into clear, actionable language for non-technical stakeholders</li><li>Flexible and adaptable with a proven problem-solving mindset</li><li>High degree of professionalism, integrity, and accountability</li><li>Self-motivated with the ability to execute effectively in a fast-paced environment</li><li>Detail-oriented and process-driven with a continuous improvement mindset</li></ul><strong>Working Conditions</strong><br><ul><li>Sitting for extended periods of time</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and peripherals</li><li>Occasional lifting and transporting of moderately heavy objects such as computers and peripherals</li><li>Availability for periodic on-call after-hours support</li></ul><em>Trufla Technology is an equal opportunity employer and is committed to all forms of diversity in the workplace. </em><strong><em>All qualified individuals are encouraged to apply</em></strong><em>.</em><br>*After applying, complete your application by taking the required assessment below:<br><span>https://app.testgorilla.com/s/bhh62y7z</span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Procurement &amp; Vendor Management Specialist Requirements • Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related field.<br> • 3–5 years of experience in Procurement, Vendor Management, or Technology Sales Support.<br> • Experience in sourcing software vendors, technology partners, or IT solutions is highly preferred.<br> • Strong market research and supplier sourcing skills.<br> • Excellent negotiation and relationship-building abilities.<br> • Ability to identify new technology vendors and evaluate business opportunities.<br> • Strong commercial awareness and analytical thinking.<br> • Excellent communication skills in English (written and spoken).<br> • Proficiency in Microsoft Office (Excel, Word, PowerPoint).<br> • Experience working with Odoo system is an advantage.<br> Responsibilities • Manage the end-to-end procurement process for the company and customer purchasing requirements.<br> • Manage the vendor registration process, including collecting, verifying, and maintaining all required vendor documentation.<br> • Request and evaluate RFQs, negotiate commercial terms, and issue Purchase Orders (POs).<br> • Follow up with vendors to ensure timely delivery and successful completion of the procurement cycle.<br> • Coordinate with internal teams and maintain procurement documentation and supporting evidence.<br> • Source, evaluate, and onboard new suppliers, distributors, and technology partners.<br> • Build and maintain long-term relationships with vendors to ensure reliable and cost-effective partnerships.<br> • Manage procurement for software, hardware, office supplies, services, and other company operational requirements.<br> • Research new software vendors and technology solutions to support customer requirements and expand the company’s portfolio.<br> • Monitor vendor performance and identify opportunities to improve cost, quality, and delivery.<br></span> </div>

Company Description<br><br>Penta Value is a rising global Software and digital solutions organization based in Cairo, Egypt founded in 2015. The firm offers your business the best technology, consultation, digital marketing service, security system service and security system.<br><br>We believe that quality and client satisfaction are our priority, We are focused on engrossing ourselves in your business by creating a long-lasting partnership with our partners. Moreover, one of our major business goals is to enhance the use of technology in every aspect of our life and coming up with intelligent solutions that make our daily activities easier and simpler.<br><br>We never stop striving, researching, and trying to find out new techniques and formulas in every service and product that we provide which would make us grow fast and reach the peak of the digital industry.<br><br>Job Description<br><br>Solution Delivery<br><br>Design, build and maintain secure PHP backend services, APIs, jobs and integrations. Model data carefully and protect transactional integrity, authorization, validation and audit trails. <br><br>Engineering Quality<br><br>Write maintainable code, automated tests, migrations and technical documentation. <br><br>Security, Data & Reliability<br><br>Investigate defects and performance issues using evidence and root-cause analysis. Participate in estimates, design reviews, code reviews, releases and incident response. <br><br>Collaboration and Continuous Improvement<br><br>For ERP/Fin Tech workflows, account for concurrency, reconciliation, idempotency, permissions and maker-checker requirements. Authorities and Decision Rights<br><br>Role-Specific Authority<br><br>Make day-to-day functional decisions within approved policy, scope, budget and professional standards. Request required information, evidence and stakeholder action necessary to perform the role. Recommend improvements, priorities and escalations supported by data. <br><br>Authority Conditions and Limits<br><br>May make day-to-day decisions within approved policy, scope, budget and technical or functional standards. Must document material decisions, assumptions, risks and exceptions in the designated system of record. May challenge unclear requirements, unsafe practices, unsupported commitments or work that lacks required approval. Must escalate regulatory, security, financial, contractual, customer-impact or deadline risks before they become incidents. May not approve personal exceptions, bind the company contractually, change compensation, override controls or commit unapproved spend unless formally delegated. <br><br>No additional approval is required when a decision remains within the documented authority matrix, approved budget, policy and role scope. Exceptions must be escalated before commitment.<br><br> Accountability and Scope<br><br>Responsible For Not Responsible For Design, build and maintain secure PHP backend services, APIs, jobs and integrations. Commercial pricing and contract approval Model data carefully and protect transactional integrity, authorization, validation and audit trails. Business ownership of product priority Write maintainable code, automated tests, migrations and technical documentation. Finance posting and statutory accounting Investigate defects and performance issues using evidence and root-cause analysis. HR policy decisions Participate in estimates, design reviews, code reviews, releases and incident response<br><br>Qualifications<br><br>PHP and a modern framework such as Laravel or Symfony. SQL, REST APIs, queues and caching. Secure coding and Git workflows. ERP/Fin Tech backend experience strongly preferred. Strong written and verbal communication in the role's working language(s). Demonstrated ownership, structured problem solving, and ability to work with incomplete information. Comfort using business systems, collaboration tools, and responsible AI assistance while validating outputs. <br><br>Additional Information<br><br>Dear candidate, <br><br>Thank you very much for sharing your profile with us, Our team takes due care of every CV,

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>PentaValue is a rising global Software and digital solutions organization based in Cairo, Egypt founded in 2015. The firm offers your business the best technology, consultation, digital marketing service, security system service and security system.<br> <br> We believe that quality and client satisfaction are our priority, We are focused on engrossing ourselves in your business by creating a long-lasting partnership with our partners. Moreover, one of our major business goals is to enhance the use of technology in every aspect of our life and coming up with intelligent solutions that make our daily activities easier and simpler.<br> <br> We&nbsp;never stop striving, researching, and trying to find out new techniques and formulas in every service and product that we provide which would make us grow fast and reach the peak of the digital industry.&nbsp;</p><br><br>Job Description<br><p><strong>Solution Delivery</strong></p><br><ul><li>Design, build and maintain secure PHP backend services, APIs, jobs and integrations.</li><li>Model data carefully and protect transactional integrity, authorization, validation and audit trails.</li></ul><p><strong>Engineering Quality</strong></p><br><ul><li>Write maintainable code, automated tests, migrations and technical documentation.</li></ul><p><strong>Security, Data &amp; Reliability</strong></p><br><ul><li>Investigate defects and performance issues using evidence and root-cause analysis.</li><li>Participate in estimates, design reviews, code reviews, releases and incident response.</li></ul><p><strong>Collaboration and Continuous Improvement</strong></p><br><ul><li>For ERP/FinTech workflows, account for concurrency, reconciliation, idempotency, permissions and maker-checker requirements.</li></ul><p>5. Authorities and Decision Rights</p><br><p>Role-Specific Authority</p><br><ul><li>Make day-to-day functional decisions within approved policy, scope, budget and professional standards.</li><li>Request required information, evidence and stakeholder action necessary to perform the role.</li><li>Recommend improvements, priorities and escalations supported by data.</li></ul><p>Authority Conditions and Limits</p><br><ul><li>May make day-to-day decisions within approved policy, scope, budget and technical or functional standards.</li><li>Must document material decisions, assumptions, risks and exceptions in the designated system of record.</li><li>May challenge unclear requirements, unsafe practices, unsupported commitments or work that lacks required approval.</li><li>Must escalate regulatory, security, financial, contractual, customer-impact or deadline risks before they become incidents.</li><li>May not approve personal exceptions, bind the company contractually, change compensation, override controls or commit unapproved spend unless formally delegated.</li></ul><p>No additional approval is required when a decision remains within the documented authority matrix, approved budget, policy and role scope. Exceptions must be escalated before commitment.</p><br><p>6. Accountability and Scope</p><br><p><strong>Responsible For</strong><strong>Not Responsible For</strong>Design, build and maintain secure PHP backend services, APIs, jobs and integrations.Commercial pricing and contract approvalModel data carefully and protect transactional integrity, authorization, validation and audit trails.Business ownership of product priorityWrite maintainable code, automated tests, migrations and technical documentation.Finance posting and statutory accountingInvestigate defects and performance issues using evidence and root-cause analysis.HR policy decisionsParticipate in estimates, design reviews, code reviews, releases and incident response</p><br><br>Qualifications<br><ul><li>PHP and a modern framework such as <strong>Laravel</strong> or <strong>Symfony</strong>.</li><li>SQL, REST APIs, queues and caching.</li><li>Secure coding and Git workflows.</li><li>ERP/FinTech backend experience strongly preferred.</li><li>Strong written and verbal communication in the role's working language(s).</li><li>Demonstrated ownership, structured problem solving, and ability to work with incomplete information.</li><li>Comfort using business systems, collaboration tools, and responsible AI assistance while validating outputs.</li></ul><br>Additional Information<br><p><strong>Dear candidate, </strong></p><br><p><strong>Thank you very much for sharing your profile with us, Our team takes due care of every CV,&nbsp;</strong></p><br><br><br> </div>

Over all Job Purpose: The PMO Senior should define and implement Project Management standards, methodologies, processes, templates and practices. Ensure that the deliverables are delivered on time, within budget and at the appropriate level of quality. Manage projects closure and transition into business as usual. Follow up on all projects implementation action plans and corrective actions with their stakeholders. Qualifications:Define and implement Project Management standards, methodologies, processes, templates and practices Manage projects and coordinate all contributors (internal and external) Ensure that the deliverables are delivered on time, within budget and at the appropriate level of quality Manage communication throughout projects Manage projects closure and transition into business as usual Follow up on all projects implementation action plans and corrective actions with their stakeholders Create and deliver effective, accurate progress and executive reports Follow up with all area managers on their plans progress, missing tasks and resources allocations, to ensure having a proper plan. Maintain projects required documentation and their quality. Attend all CITO meetings with projects stakeholders in sake of monitoring (sending MOM), and following up (preparing action plan). Identify and follow-up on the agreed corrective actions to overcome any showstoppers/risk that could negatively effect on projects progress. Prepare a summary report on the progress of each project before the CIO meeting with the related stakeholders Prepare monthly report that reflects IT projects status. Handle the whole company request forms for adding responsibilities, reports, and utilities. Review requests to match users profiling and overcome conflict of interest. Maintain needed approvals for each request. Enter requests on application to keep track of each employee requests history. Requirments:Educational Requirements: Bachelor’s Degree in Business or Engineering or any other relevant major Special Certification or Training Required: PMP certified is a plus Required Industry Experience: 3-5 years Technological Requirements: Proficiency in MS-Project, MS-Power Point and MS-Excel.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>ABOUT THE ROLE<br> </strong>We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization.</p><br><p>This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners. The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.</p><br><strong>KEY RESPONSIBILITIES</strong><p><strong>IT Operations &amp; Systems Administration</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage user accounts, licenses, groups, permissions, MFA, and access controls. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain IT systems, documentation, configurations, and asset records. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with server, cloud, and infrastructure projects as required. </p><br><p><strong>End User Support</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support executives and senior leadership with a high level of professionalism and responsiveness. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist users with onboarding, offboarding, device setup, application access, and account configuration. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide remote and occasional onsite support. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and maintain internal knowledge base articles and technical documentation. </p><br><p><strong>Cybersecurity</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with implementation and maintenance of IT security controls. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and respond to security alerts and suspicious activity. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support email security platforms such as Barracuda, Mimecast, or equivalent. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with phishing investigations, email quarantine, malware alerts, and security incidents. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Help maintain security policies and ensure users follow IT security best practices. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in security awareness and cybersecurity training initiatives. </p><br><p><strong>IT Projects</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in and lead technical projects from planning through implementation. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Evaluate new technologies and make recommendations based on business requirements. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with vendors, MSPs, software providers, and consultants. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create project documentation and ensure successful handover into IT operations. </p><br><p><strong>Automation &amp; Process Improvement</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify repetitive IT tasks and opportunities for automation. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Improve onboarding, offboarding, access management, software deployment, and IT support processes. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop standardized procedures and documentation to improve operational efficiency. </p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is seeking a dedicated Customer Service Representative to serve as the first-touch support specialist for their clients’ WordPress and technical needs. The team is focused on delivering empathetic, efficient service while ensuring technical issues are properly diagnosed and escalated when necessary. This role is an opportunity to grow within a supportive environment that values development, technical curiosity, and client success.</p><br><p><strong>Location</strong></p><br><p>Fully remote | 9 AM – 5 PM CST</p><br><p><strong>Role Overview</strong></p><br><p>The WordPress Helpdesk Customer Service Representative will serve as the primary point of contact for client WordPress and technical support inquiries. This role focuses on providing Level 1 troubleshooting, maintaining clear and empathetic communication, and escalating more complex issues to technical specialists when appropriate.</p><br><p><strong>Key Responsibilities</strong></p><br>First-Touch Support<ul><li><p>Respond to customer support tickets within 24 hours via the FreeScout ticketing system.</p><br></li><li><p>Serve as the initial point of contact for WordPress and technical support inquiries.</p><br></li></ul>Technical Troubleshooting &amp; Diagnosis<ul><li><p>Navigate WordPress back-end environments to diagnose basic issues and provide Level 1 support solutions.</p><br></li><li><p>Identify and troubleshoot problems related to WordPress and Google platform tools (e.g., Google Search Console).</p><br></li><li><p>Apply structured problem-solving to assess issue scope and impact.</p><br></li></ul>Escalation &amp; Quality Assurance<ul><li><p>Recognize when issues exceed Level 1 scope and escalate appropriately to technical specialists via ActiveCollab.</p><br></li><li><p>Collaborate with management to ensure issues are properly resolved before closing tickets.</p><br></li><li><p>Provide follow-up on escalated tickets to ensure client satisfaction.</p><br></li></ul>Client Communication &amp; Relationship Management<ul><li><p>Maintain professional, empathetic communication with clients of varying technical proficiency levels.</p><br></li><li><p>Manage multiple tickets simultaneously while ensuring timely and accurate updates.</p><br></li></ul><p><strong>Qualifications</strong></p><br>Experience<ul><li><p>Level 1 IT or Service Desk support experience, or equivalent customer service background.</p><br></li><li><p>Previous helpdesk or customer support experience preferred.</p><br></li><li><p>Experience with WordPress website management preferred.</p><br></li><li><p>Exposure to ticketing systems or project management tools preferred.</p><br></li></ul>Skills<ul><li><p>Basic understanding of WordPress navigation and functionality, or strong ability to learn quickly.</p><br></li><li><p>Familiarity with Google platform tools (e.g., Google Search Console).</p><br></li><li><p>Strong written communication skills in English (written communication prioritized).</p><br></li><li><p>Problem-solving mindset with interest in developing Level 2 technical capabilities.</p><br></li><li><p>High empathy and patience when supporting clients with different technical skill levels.</p><br></li><li><p>Ability to work independently and manage multiple tickets simultaneously.</p><br></li><li><p>Proactive attitude, technical curiosity, and willingness to learn and grow.</p><br></li><li><p>Full-time availability (40 hours per week).</p><br></li></ul><p><strong>Opportunity</strong></p><br><p>This role offers the chance to strengthen technical support expertise while working in a flexible, fully remote environment. As a key first-touch support specialist, you will play a direct role in client satisfaction and service quality. The position provides hands-on experience with WordPress environments, ticketing systems, and escalation processes, within a supportive team that actively invests in your professional growth and development.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<p>&nbsp;BACKGROUND AND PURPOSE OF THE ASSIGNMENT: Assisting more than 115.5 million people in 120 + countries each year, the World Food Program (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies, and working with communities to improve nutrition and build resilience. As the international community has committed to end hunger, achieve food security and improved nutrition by 2030, one in nine people worldwide still do not have enough to eat. Food and food-related assistance lie at the heart of the struggle to break the cycle of hunger and poverty. WFP Technology Division (TEC) is the digital business engine of the World Food Programme, providing the business with multi-pronged and resilient technical capabilities able to respond with the agility required in humanitarian operations. Technology and connectivity are rapidly reaching some of the most vulnerable people and places affected by crisis, but they are also increasingly expanding to the services responding to those same crises. As one of the main humanitarian actors, WFP has the opportunity and the obligation to leverage data and technology to better know and serve those in need by digitally transforming the way it works. Based in WFP s MENAEERO Regional Office in Cairo, the job holder will support business teams in improving productivity through process automation and technical assistance for IT solution development, testing, implementation, maintenance and user training. The role will also support the design, adoption and sustainability of low-code/no-code solutions using Microsoft 365 and Power Platform, contributing to automation, Digital Do-It-Yourself initiatives, user support and training across the Regional Bureau and Country Offices. ACCOUNTABILITIES/RESPONSIBILITIES: Support the development, maintenance and enhancement of solutions using Microsoft 365 and Power Platform technologies, including Power Apps, Power Automate, SharePoint Online, Microsoft Forms and Power BI. Engage with business units and Country Offices to identify opportunities for process improvement, digitization and automation, and translate business requirements into practical digital solutions. Assist in solution design, configuration, testing, troubleshooting and user acceptance activities to ensure developed solutions are reliable, fit-for-purpose and aligned with WFP standards. Maintain technical documentation, user guides, FAQs, solution registers and knowledge articles to support sustainability and handover of developed solutions. Prepare and deliver user training, coaching and awareness sessions to strengthen effective use of Microsoft 365 and Power Platform tools. Provide user support and issue triage for MS Power Platform solutions and Microsoft-based digital tools, escalating complex issues where required. Support development of dashboards, reports and analytical products to monitor business processes, solution adoption and operational performance. Other tasks as required. OTHER POST REQUIREMENTS Required Experience using Microsoft 365 tools, including SharePoint Online, Teams, Forms, Excel and related collaboration services. Experience developing or supporting low-code/no-code solutions using Power Apps, Power Automate and Power BI. Experience using Cloud platforms such as, AWS, Azure, Google cloud. Experience using DB management systems Such as PostgreSQL, MySQL, Microsoft SQL Server. Experience delivering user support, training, documentation and knowledge-sharing materials for digital tools. Strong analytical, problem-solving, customer-service and communication skills, with ability to explain technical concepts to non-technical audiences. Strong Knowledge of API development and system integration. Desirable Experience with Dataverse, Power Pages, Power Platform administration or solution lifecycle management. Experience supporting digital transformation, change management, adoption monitoring or technology enablement initiatives. Experience developing dashboards, adoption reports and performance monitoring products using BI tools such as Power BI or Tableau. Knowledge of Microsoft Copilot Studio and experience creating Copilot agents, virtual assistants or AI-enabled workflows is a plus. Understanding of Generative AI use cases, prompt design and responsible AI principles is an asset. Microsoft Power Platform, Microsoft 365 or Copilot-related certifications are an asset. Familiarity with Agile ways of working and basic project coordination practices. QUALIFICATIONS &amp; EXPERIENCE REQUIRED: Minimum Qualifications and Experience Education: University degree in Computer Science, Computer Engineering, Information Systems, Business Information Systems, Information Technology, Data Analytics, or another relevant field. Minimum of 3 years of relevant professional experience in information technology, digital solutions, business applications, process automation or related areas. Experience designing, developing and supporting low-code/no-code business solutions using Microsoft 365 and Microsoft Power Platform is required. Experience with SharePoint Online, Power Apps, Power Automate, Power BI and Microsoft Forms is required. Experience supporting implementation and adoption of business applications across multiple stakeholders or user groups.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Required Experience using Microsoft 365 tools, including SharePoint Online, Teams, Forms, Excel and related collaboration services.</p><p>Experience developing or supporting low-code/no-code solutions using Power Apps, Power Automate and Power BI.</p><p>Experience using Cloud platforms such as, AWS, Azure, Google cloud.</p><p>Experience using DB management systems Such as PostgreSQL, MySQL, Microsoft SQL Server.</p><p>Experience delivering user support, training, documentation and knowledge-sharing materials for digital tools.</p><p>Strong analytical, problem-solving, customer-service and communication skills, with ability to explain technical concepts to non-technical audiences.</p><p>Strong Knowledge of API development and system integration.</p><p>Desirable Experience with Dataverse, Power Pages, Power Platform administration or solution lifecycle management.</p><p>Experience supporting digital transformation, change management, adoption monitoring or technology enablement initiatives.</p><p>Experience developing dashboards, adoption reports and performance monitoring products using BI tools such as Power BI or Tableau.</p><p>Knowledge of Microsoft Copilot Studio and experience creating Copilot agents, virtual assistants or AI-enabled workflows is a plus.</p><p>Understanding of Generative AI use cases, prompt design and responsible AI principles is an asset.</p><p>Microsoft Power Platform, Microsoft 365 or Copilot-related certifications are an asset.</p><p>Familiarity with Agile ways of working and basic project coordination practices.</p><p>QUALIFICATIONS &amp; EXPERIENCE REQUIRED:</p><p>Minimum Qualifications and Experience</p><p>Education: University degree in Computer Science, Computer Engineering, Information Systems, Business Information Systems, Information Technology, Data Analytics, or another relevant field.</p><p>Minimum of 3 years of relevant professional experience in information technology, digital solutions, business applications, process automation or related areas.</p><p>Experience designing, developing and supporting low-code/no-code business solutions using Microsoft 365 and Microsoft Power Platform is required.</p><p>Experience with SharePoint Online, Power Apps, Power Automate, Power BI and Microsoft Forms is required.</p><p>Experience supporting implementation and adoption of business applications across multiple stakeholders or user groups.</p><p>Experience providing user support, troubleshooting, training and clear documentation for digital tools.</p><p>Experience with Copilot Studio, AI-enabled business automation, virtual assistants or Copilot agents is a strong asset.</p><p>Strong communication skills and ability to articulate technical concepts to non-technical audiences.</p><p>Skills and Competencies: Excellent oral and written skills; excellent drafting, formulation, reporting skills. Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel. Self-motivated, ability to work on MVPs in an agile environment; ability to work with tight deadlines.</p><p>Language: Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station s language, if different (Arabic and English).</p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an IT Operations Support Engineer to provide first-line technical support within the Web Factory function, supporting Vodafone Germany services. This role focuses on incident and request management across enterprise and consumer web-based services, ensuring issues are resolved efficiently or escalated appropriately. Working in a 24/7 shift-based environment, the role plays a critical part in maintaining service quality, meeting SLA commitments, and delivering a positive customer experience in both German and English.</p> <h4>What you’ll do</h4> <ul> <li>Receive, log, monitor, and resolve incidents and service requests via ticketing systems, phone, and email.</li> <li>Troubleshoot technical issues across web applications, operating systems, and peripheral devices, providing first-time resolution where possible.</li> <li>Escalate incidents to second-line support or external partners in line with defined processes and SLAs.</li> <li>Keep customers informed of progress, updates, and resolutions until closure.</li> <li>Enrich tickets with accurate technical details and contribute valuable knowledge to the knowledge base.</li> <li>Monitor incident queues to ensure compliance with SLA and OLA targets, including escalation and alerting where required.</li> <li>Support problem management activities, including root cause analysis and problem ticket coordination.</li> <li>Participate in change management activities in line with agreed change processes and timelines.</li> <li>Work collaboratively with global support teams, technical departments, and service providers.</li> <li>Operate on a shift and on-call rotation to support 24/7 service availability.</li> </ul> <h4>Who you are</h4> <ul> <li>An individual with 3–6 years of experience in IT or technical support, ideally within a service desk or operations environment.</li> <li>Proficient in written and spoken German and English, with confidence in technical documentation and communication.</li> <li>Familiar with multiple operating systems (Microsoft, Linux/Unix) and basic web technologies such as HTML and JavaScript.</li> <li>Knowledgeable in networking fundamentals and ITIL practices (advantageous).</li> <li>A structured problem-solver with strong troubleshooting and analytical skills.</li> <li>Comfortable working in a fast-paced, global, and customer-focused environment.</li> <li>Willing to work shifts and participate in on-call rotations.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to international Vodafone markets and enterprise-scale web platforms.</li> <li>Hands-on experience in IT operations, incident, problem, and change management.</li> <li>Opportunities to collaborate with diverse global teams and technology partners.</li> <li>A structured environment that supports continuous learning and skill development.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced incident and service request management within SLA-driven environments.</li> <li>Practical application of ITIL processes in real operational scenarios.</li> <li>Enhanced troubleshooting across web technologies, operating systems, and networks.</li> <li>Professional communication skills in a multilingual, customer-facing context.</li> </ul> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through official channels to avoid job scams and fraud.</p></p><p></p>

Hardware and Software Management:<br><br>• Maintain and support all company hardware, including PCs, printers, mobiles, and tablets.<br><br>• Ensure that all necessary software is installed, updated, and functioning correctly.<br><br>• Install new hardware and software, and provide training to employees on their use.<br><br>• Oversee the installation of hardware at new sites or branches, ensuring adherence to approved plans and installation guides.<br><br>• Manage the purchasing of IT hardware and related needs.<br><br>Operational Duties:<br><br>• Execute daily operations assignments as per IT department needs.<br><br>• Follow established IT procedures to enhance efficiency, streamline workflows, and improve customer satisfaction.<br><br>• Implement and maintain IT protection measures, including encryption, secure data storage, and antivirus/malware solutions.<br><br>• Suggest potential upgrades and improvements within the IT department.<br><br>• Open, track, and close IT tickets, and communicate status and resolutions with supervisors.<br><br>Network and Security Maintenance:<br><br>• Regularly maintain the network infrastructure to meet ongoing demands.<br><br>• Assist in managing firewalls and VPNs to ensure security and effective communication across branches.<br><br>• Support the administration of surveillance camera networks, ensuring they are operational and in optimal condition daily.<br><br>• Assist with the installation and maintenance of access control systems, coordinating with HR to resolve attendance issues.<br><br><br><br>Requirements<br><br>• Get the appropriate qualification - Bachelor of Computer<br>• Proficiency in computer programs and the Internet and Office and Oracle.<br>• Courses (MCSE, CCNA, CCNP, Office, ICDL, AIX, CEH, Cyber Security)<br>• Computer hardware and software systems and programs<br>• Computer networks, network administration and network installation<br>• Computer troubleshooting<br>• Computer viruses and security<br>• E-mail and internet programs<br>• an understanding of the northern economic, cultural and political environment<br><br><br>Benefits<br><br>Why Join SMG?<br><br>Legacy, Leadership & Vision <br><br><br> Join a pioneering organization with over five decades of excellence in Egypt’s automotive sector. SMG is the sole importer of Porsche, Scania, and Harley-Davidson, a trusted partner to the main Aftermarket Spare Parts Wholesale and Retail, and the most reliable and business partners of automotive garage tools and equipment. <br> Be part of a forward-thinking company with a diversified investment portfolio and a strong vision for sustainable mobility, innovation, and market leadership. <br> <br>Meaningful & Impactful Work <br><br><br> Contribute to a company that isn’t just selling cars, but shaping the future of road safety, customer experience, and automotive service standards in Egypt. <br> From premium vehicle brands to aftermarket solutions and industrial tools, your work will have an impact across multiple industries and thousands of customers. <br> <br>Growth & Development <br><br><br> SMG empowers its employees with a culture of continuous learning, internal mobility, and career progression. With full support for both internal and external training, you’ll gain access to tools and knowledge that help you thrive as a leader. <br> Whether you’re optimizing operations or leading financial strategy, your contribution will drive real results. People-First Culture <br> Work in an inclusive, collaborative environment that values expertise, transparency, and trust. At SMG, we encourage open communication across all levels—including 24/7 access to HR support—because we believe that progress begins with honest conversation. <br> <br>Competitive Rewards & Benefits <br><br><br>Enjoy a comprehensive compensation package designed to support you and your family, including: <br> Medical, social, and life insurance <br> Pension plan <br> Annual salary review and profit-sharing program <br> Exclusive discounts on service, spare parts, and branded items <br> Fully paid training program

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Information Security &amp; Risk Manager1.<br> Job Details Position Title: Information Security &amp; Risk Manager Department: Technology Services / IT Reports To: Information Security / CTO Employment Type: Permanent Location: Maadi, Degla – On-site Grade: As per organizational structure Direct Reports: As per approved organizational structure 2.<br> Job Purpose The Information Security &amp; Risk Manager is responsible for leading the organization’s Information Security and Cyber Risk function.<br> The role will design, implement, and maintain the cybersecurity program, manage enterprise information security risks, ensure compliance with applicable Saudi regulatory and industry requirements, and promote a strong security-aware culture across the organization.<br> The role provides strategic and operational leadership across Information Security Governance, Risk &amp; Compliance (GRC), Security Operations, Incident Response, Data Protection, and Security Awareness .<br> 3. Key Accountabilities &amp; Deliverables The role will be accountable for the development, implementation, and continuous improvement of: Information Security Strategy and Cybersecurity Roadmap Information Security policies, standards, procedures, and guidelines Information Security Management System (ISMS) Enterprise IT and Cybersecurity Risk Register Information Security Risk Assessment Reports Risk Treatment and Remediation Plans Security Compliance Reports, including ISO 27001 and applicable regulatory requirements Cybersecurity Control Framework and Control Effectiveness Reports Vulnerability Assessment and Penetration Testing (VAPT) Reports Cybersecurity Incident Reports and Root Cause Analysis (RCA) Security Monitoring and Threat Dashboards Cybersecurity KPI and KRI Dashboards Identity and Access Management (IAM) Policies, Models, and Access Matrices Data Classification and Data Protection Framework Internal and External Audit Reports and Evidence Repository Audit Findings and Remediation Tracking Business Continuity and Disaster Recovery (BCP/DR) Security Alignment Security Awareness and Training Programs and Reports Regulatory Assessments, submissions, and compliance evidence 4.<br> Key ResponsibilitiesA.<br> Information Security Strategy &amp; Governance Define, develop, and execute the organization’s Information Security Strategy and cybersecurity roadmap.<br> Own and continuously improve the Information Security Management System (ISMS).<br> Develop and maintain information security policies, standards, procedures, and guidelines.<br> Establish effective cybersecurity governance frameworks aligned with business objectives.<br> Provide regular reporting on cybersecurity posture, risk exposure, compliance, and security program performance to the CTO and executive leadership.<br> Establish and monitor security KPIs, KRIs, and performance metrics.<br> Ensure information security requirements are incorporated into technology initiatives, projects, and business processes.<br> B. Information Security Risk Management Lead regular information security and cybersecurity risk assessments across the organization.<br> Own and maintain the enterprise IT and cybersecurity risk register.<br> Identify, assess, prioritize, and communicate information security risks.<br> Develop and manage risk treatment plans and ensure remediation activities are tracked through to closure.<br> Work closely with business units, IT, and other stakeholders to establish appropriate risk mitigation strategies.<br> Translate technical cybersecurity risks into business impact and communicate them effectively to senior management.<br> Monitor the organization’s overall cyber risk profile and provide recommendations for risk reduction.<br> C. Security Operations &amp; SOC Oversee Security Operations Centre (SOC) activities, including SOC Analysts and Security Engineers.<br> Ensure effective security monitoring, threat detection, investigation, and response capabilities.<br> Oversee SIEM operations and security monitoring platforms such as Microsoft Sentinel, Splunk, or equivalent technologies.<br> Establish and monitor security incident management processes.<br> Review security alerts, incidents, trends, and threat intelligence.<br> Ensure appropriate escalation and response mechanisms are in place for critical security events.<br> Monitor and improve the effectiveness of security controls and operational processes.<br> D. Cybersecurity Incident Response Lead the organization’s cybersecurity incident response capability.<br> Ensure effective detection, containment, eradication, recovery, and post-incident activities.<br> Develop, maintain, and continuously improve the Cybersecurity Incident Response Plan (CIRP).<br> Conduct regular incident response exercises and simulations.<br> Lead investigations into significant security incidents and ensure Root Cause Analysis (RCA) is completed.<br> Track corrective and preventive actions resulting from security incidents.<br> Ensure lessons learned are incorporated into security controls and processes.<br> E. Governance, Risk &amp; Compliance Lead Information Security Governance, Risk, and Compliance (GRC) activities.<br> Ensure compliance with applicable regulatory and industry requirements, including: National Cybersecurity Authority (NCA) requirements Saudi Personal Data Protection Law (PDPL) National Data Management Office (NDMO) requirements, where applicable ISO/IEC 27001 Other applicable cybersecurity and data protection regulations Coordinate internal and external security audits and assessments.<br> Manage audit evidence collection and maintain an organized security evidence repository.<br> Track audit findings, remediation plans, and closure status.<br> Prepare management and regulatory compliance reports.<br> Support regulatory assessments, reviews, and submissions as required.<br> F. Data Protection &amp; Privacy Establish and maintain data protection and information classification frameworks.<br> Ensure appropriate security controls are implemented for sensitive and personal data.<br> Work with relevant stakeholders to support compliance with PDPL and applicable data protection requirements.<br> Establish appropriate data access, handling, retention, and protection controls.<br> Support privacy and data protection risk assessments where required.<br> G. Vulnerability &amp; Security Testing Oversee vulnerability management activities across IT environments.<br> Coordinate Vulnerability Assessments and Penetration Testing (VAPT).<br> Review vulnerability and penetration testing reports.<br> Ensure security vulnerabilities are appropriately prioritized based on business risk.<br> Track remediation activities and validate closure of critical and high-risk vulnerabilities.<br> Ensure security testing is incorporated into relevant technology projects and systems.<br> H. Identity &amp; Access Management Establish and maintain IAM policies, standards, and access control frameworks.<br> Ensure appropriate access governance and segregation of duties.<br> Review privileged access and high-risk accounts.<br> Support periodic user access reviews and access recertification.<br> Ensure access controls align with business requirements and security policies.<br> I. Security Awareness &amp; Culture Develop and implement an organization-wide security awareness program.<br> Lead cybersecurity awareness campaigns and security training.<br> Implement phishing simulation and social engineering awareness programs.<br> Monitor employee security awareness performance and identify improvement areas.<br> Promote a strong cybersecurity culture across all business functions.<br> J. Business Continuity &amp; Disaster Recovery Ensure cybersecurity requirements are incorporated into Business Continuity and Disaster Recovery plans.<br> Participate in BCP/DR risk assessments and exercises.<br> Ensure critical systems have appropriate security, recovery, and resilience controls.<br> Support testing and continuous improvement of security-related recovery procedures.<br> 5. Qualifications &amp; ExperienceMinimum Qualifications Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Information Security , or a related discipline.<br> CISSP or CISM certification – Mandatory.<br> ISO/IEC 27001 Lead Implementer or Lead Auditor certification preferred.<br> NCA-related cybersecurity accreditation or certification is preferred.<br> Minimum Experience 8–10 years of professional experience in Information Security / Cybersecurity.<br> At least 3 years of experience in a cybersecurity or information security management/leadership role.<br> Proven experience managing enterprise cybersecurity programs and security teams.<br> Proven experience in GRC, risk management, security operations, and incident response.<br> Proven experience working with regulatory compliance, audits, and cybersecurity frameworks.<br> 6. Technical &amp; Professional Skills The successful candidate should demonstrate: Strong knowledge of cybersecurity frameworks, standards, and best practices.<br> Deep understanding of NCA, PDPL, NDMO, ISO 27001 , and applicable data protection requirements.<br> Strong expertise in Governance, Risk, and Compliance (GRC).<br> Experience with SOC operations and SIEM platforms such as Microsoft Sentinel, Splunk , or equivalent.<br> Strong understanding of vulnerability management and penetration testing.<br> Strong knowledge of Incident Response and Cybersecurity Incident Response Plans (CIRP).<br> Strong understanding of IAM and access governance.<br> Knowledge of data protection, data classification, and data governance.<br> Strong understanding of secure architecture and security controls.<br> Ability to develop and monitor cybersecurity KPIs and KRIs.<br> Strong audit and regulatory assessment experience.<br> Ability to assess and communicate cybersecurity risks in terms of business impact.<br> Strong strategic thinking and high-level decision-making capability.<br> Excellent leadership and people-management skills.<br> Ability to manage cross-functional teams and stakeholders under pressure.<br> Strong communication, presentation, and reporting skills.<br> Bilingual proficiency in Arabic and English.<br> 7. Leadership Competencies Strategic Thinking Cybersecurity Leadership Risk-Based Decision Making Stakeholder Management Executive Communication Team Leadership &amp; Development Problem Solving Crisis and Incident Management Governance &amp; Accountability Continuous Improvement Business Acumen Change Management Special Requirements Ability to work effectively in a fast-paced and dynamic environment.<br> Ability to manage cybersecurity incidents and critical security situations.<br> Willingness to participate in security incident response and escalation activities when required.<br> Strong confidentiality and professional integrity.<br> Ability to work collaboratively with executive leadership, IT, business functions, auditors, and regulatory stakeholders.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ABOUT THE ROLE We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization.<br> This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners.<br> The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.<br> KEY RESPONSIBILITIES IT Operations &amp; Systems Administration · Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services.<br> · Manage user accounts, licenses, groups, permissions, MFA, and access controls.<br> · Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management.<br> · Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms.<br> · Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services.<br> · Maintain IT systems, documentation, configurations, and asset records.<br> · Assist with server, cloud, and infrastructure projects as required.<br> End User Support · Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications.<br> · Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures.<br> · Support executives and senior leadership with a high level of professionalism and responsiveness.<br> · Assist users with onboarding, offboarding, device setup, application access, and account configuration.<br> · Provide remote and occasional onsite support.<br> · Develop and maintain internal knowledge base articles and technical documentation.<br> Cybersecurity · Assist with implementation and maintenance of IT security controls.<br> · Monitor and respond to security alerts and suspicious activity.<br> · Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls.<br> · Support email security platforms such as Barracuda, Mimecast, or equivalent.<br> · Assist with phishing investigations, email quarantine, malware alerts, and security incidents.<br> · Help maintain security policies and ensure users follow IT security best practices.<br> · Participate in security awareness and cybersecurity training initiatives.<br> IT Projects · Participate in and lead technical projects from planning through implementation.<br> · Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades.<br> · Evaluate new technologies and make recommendations based on business requirements.<br> · Work with vendors, MSPs, software providers, and consultants.<br> · Create project documentation and ensure successful handover into IT operations.<br> Automation &amp; Process Improvement · Identify repetitive IT tasks and opportunities for automation.<br> · Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies.<br> · Improve onboarding, offboarding, access management, software deployment, and IT support processes.<br> · Develop standardized procedures and documentation to improve operational efficiency.<br> Bachelor from computer science or any other related field 3+ years of experience in IT support, systems administration, IT operations, or a related role.<br> Strong experience supporting Microsoft 365 and Entra ID.<br> Experience administering Windows environments and supporting macOS devices.<br> Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud services.<br> Experience with endpoint management/RMM platforms.<br> Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and firewalls.<br> Experience with cybersecurity tools and best practices.<br> Strong understanding of identity and access management, MFA, and least-privilege principles.<br> Experience with PowerShell or another scripting/automation language.<br> Strong written and verbal communication skills.<br> Ability to work independently and prioritize competing requests.<br> Fluent in English and Arabic Manage 30+ persons to include UAE and Egypt team across different time zones (MENA, Europe, Asia) The ideal candidate is someone who: · Thinks beyond simply closing tickets and looks for the root cause of problems.<br> · Can independently troubleshoot and resolve technical issues.<br> · Is comfortable taking ownership of IT systems and projects.<br> · Has strong attention to security and understands the importance of protecting company data.<br> · Communicates technical information clearly to both technical and non-technical users.<br> · Is organized and able to manage multiple priorities.<br> · Takes initiative and identifies opportunities to improve IT operations.<br> · Can work effectively with both internal stakeholders and external technology vendors.<br> · Is willing to learn new technologies and adapt to a constantly changing IT environment.<br></span> </div>

Comply Market is a leading compliance solutions provider headquartered in Munich, Germany. Our platform helps organizations navigate complex regulatory requirements by simplifying and automating compliance processes—freeing them to focus on innovation and growth. We are expanding our development team in Alexandria, Egypt, and are looking for a seasoned Senior Backend Software Developer (PHP – Laravel) to help us rebuild and future-proof our web platform. About the Role We are embarking on a transformative journey to rebuild our core applications from the ground up, focusing on performance, scalability, and security. As a backend developer, you will play a key role in designing, building, and maintaining the foundation of our Laravel-based backend systems, while collaborating closely with frontend developers and product teams to deliver a seamless, reliable platform. This is a unique opportunity to apply your deep expertise in PHP, Laravel, and modern backend architectures to shape a product that will scale across industries and markets. What You’ll DoDesign, develop, and maintain robust backend services and APIs using PHP 8+ and Laravel 12. Implement and extend Livewire components for dynamic, reactive interfaces. Collaborate with frontend developers (React/Next.js) to integrate APIs and ensure smooth end-to-end functionality. Work with relational databases (MySQL/Postgre SQL) and contribute to schema design and optimization. Apply solid OOP principles and clean architecture patterns to deliver maintainable, testable code. Optimize application performance, scalability, and security for enterprise-level deployments. Integrate third-party services and APIs where required. Contribute to a CI/CD pipeline for automated builds, testing, and deployments. Write unit and integration tests to ensure code quality and reliability. Participate in code reviews, sprint planning, and technical discussions in an agile development environment. Explore and apply emerging backend technologies, including graph databases and Python-based services, where applicable. Use Docker for local development and containerized deployments. Why Join Us? At Comply Market, you'll work on a mission-driven product that makes a real impact. You’ll join a collaborative team that values innovation, ownership, and transparency. We offer:A modern backend stack with Laravel 12 and beyond. The opportunity to build core systems from the ground up. Growth opportunities within a fast-scaling international company. A supportive, agile work culture with a focus on excellence and continuous improvement.<br>Job Requirements Computer Science and Software Development skills Back-End Web Development expertise Programming and Object-Oriented Programming (OOP) proficiency3 years Experience in PHP and Laravel frameworks as a minimum Experience with Livewire is a plus Structure and good communication skills Graph Database knowledge is a plus Docker Knowledge is a plus Python Knowledge is a plus Bachelor's degree in Computer Science or related field Strong problem-solving and analytical skills Ability to work both independently and within a team

About the Company: Legacy, a Hassan Allam Holding company, is responsible for operating the Grand Egyptian Museum.<br>Position Overview:The Grand Egyptian Museum is seeking an IT Support Specialist to provide technical support and ensure the smooth operation of end-user systems.<br>Responsibilities:Provide first-line technical support. Install and configure hardware and software. Troubleshoot system and network issues. Support users and maintain IT assets. Escalate complex technical issues as required.<br>Qualifications:Bachelor's degree in Information Technology or related field. Minimum 2 years of IT support experience. Knowledge of Windows environments, networking, and user support. Strong customer service and communication skills.

Company Description Enterprise Business Solutions mea (EBS mea) is a professional IT and consulting company focused on delivering high-quality technology services, business solutions, and advisory support. The company partners with clients across Egypt to help them stay competitive in a fast-changing business environment. EBS mea specializes in end-to-end IT services that address both technical and strategic needs. The organization emphasizes long-term client relationships, measurable results, and continuous improvement in service delivery.<br>Role Description The Information Technology Sales Specialist will work full time on-site in Qesm 2nd 6 October, engaging with clients to promote and sell IT solutions and professional services. Day-to-day responsibilities include identifying and qualifying leads, conducting needs assessments, preparing and delivering sales presentations, and managing the full sales cycle from prospecting to closing. The role involves building and maintaining strong account relationships, coordinating with technical teams to tailor solutions, and ensuring that client expectations are met throughout the engagement. The specialist will track sales activities, maintain accurate records in CRM tools, and contribute to sales forecasts and market insights.<br>Qualifications<br> <br>Candidates should possess strong IT Sales and Account Management skills to handle the end-to-end sales process and maintain long-term client relationships. Candidates should possess solid Information Technology knowledge to understand client environments and position appropriate technical solutions. Candidates should possess Lead Generation and prospecting skills to identify opportunities and build a sustainable sales pipeline. Candidates should possess effective Communication and presentation skills to engage stakeholders, negotiate terms, and deliver clear proposals. Relevant experience in B2B technology sales, particularly within professional services or consulting environments. Ability to work independently, meet sales targets, and manage multiple opportunities simultaneously. Strong analytical and problem-solving skills, with attention to detail in proposals and contracts. Bachelor’s degree in Business, Information Technology, or a related field, or equivalent practical experience.

Company Description EGYPTAIR MAINTENANCE AND ENGINEERING is a key provider of aircraft maintenance, repair, and engineering services supporting EGYPTAIR and other regional and international airlines. The company operates advanced facilities and workshops that handle a wide range of aviation technologies and systems. Its teams work to ensure safety, reliability, and compliance with international aviation standards. The organization offers a professional environment where technical expertise, continuous improvement, and operational excellence are highly valued. Employees have the opportunity to contribute directly to the performance and safety of commercial aviation operations.<br>Role Description The Information Technology Manager is a full-time, on-site role based in El Obour, responsible for overseeing the planning, implementation, and maintenance of IT systems that support maintenance and engineering operations. Day-to-day tasks include managing IT infrastructure and networks, monitoring system performance, and ensuring high availability and security of critical applications. The role involves leading and mentoring IT team members, coordinating support activities, and resolving technical issues in collaboration with internal stakeholders. The Information Technology Manager will also manage IT projects, work with vendors, and contribute to technology roadmaps that align with organizational goals. This position requires close coordination with operational departments to ensure that IT services are reliable, compliant, and well-integrated with aviation maintenance processes.<br>Qualifications<br> <br>Strong leadership, team management, and communication skills, with the ability to coordinate across technical and operational departments. Proficiency in managing IT infrastructure, including servers, networks, storage, and end-user systems, preferably in industrial or aviation environments. Experience with IT security practices, data protection, and compliance with relevant standards and regulations. Background in IT project management, including planning, budgeting, vendor coordination, and implementation of new systems or upgrades. Ability to diagnose and resolve complex technical issues, prioritize tasks, and maintain high service levels in a dynamic setting. Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field; advanced certifications (such as ITIL, PMP, or network/security certifications) are an asset. Familiarity with maintenance or engineering systems, ERP solutions, or industry-specific applications is advantageous. Commitment to continuous learning, process improvement, and adopting emerging technologies that support operational efficiency.