Jobs For Faculty Of Commerce Graduates English in Egypt

<p>Job Summary The Commercial Manager E-commerce is responsible for driving the commercial success of the company's online business by maximizing sales, profitability, and customer growth. The role oversees pricing, promotions, product assortment, marketplace performance, and commercial partnerships while ensuring alignment with the company's overall business strategy. Key Responsibilities Develop and execute the e-commerce commercial strategy to achieve revenue and profitability targets. Manage product assortment, pricing, promotions, and online merchandising to maximize sales. Monitor sales performance, customer behavior, and market trends to identify growth opportunities. Manage relationships with online marketplaces, vendors, and commercial partners. Collaborate with Marketing, Supply Chain, Operations, and Finance to ensure product availability and successful campaign execution. Analyze key business metrics and prepare regular commercial performance reports. Develop sales forecasts, budgets, and commercial plans. Identify new business opportunities, product categories, and online sales channels. Ensure a seamless customer journey by improving conversion rates and overall shopping experience. Lead, coach, and develop the e-commerce commercial team.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor's degree in Business Administration, Marketing, Commerce, or a related field. 5 8 years of experience in e-commerce, retail, or commercial management, including at least 3 years in a managerial role. Strong understanding of e-commerce platforms, digital merchandising, pricing strategies, and online marketplaces. Experience with ERP systems, Google Analytics, Microsoft Excel, and BI reporting tools. Strong analytical, negotiation, leadership, and communication skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Summary</p><br><br> <p>The Commercial Manager – E-commerce is responsible for driving the commercial success of the company's online business by maximizing sales, profitability, and customer growth. The role oversees pricing, promotions, product assortment, marketplace performance, and commercial partnerships while ensuring alignment with the company's overall business strategy.</p><br><br> <p>Key Responsibilities</p><br><br> <ul><li>Develop and execute the e-commerce commercial strategy to achieve revenue and profitability targets.</li><li>Manage product assortment, pricing, promotions, and online merchandising to maximize sales.</li><li>Monitor sales performance, customer behavior, and market trends to identify growth opportunities.</li><li>Manage relationships with online marketplaces, vendors, and commercial partners.</li><li>Collaborate with Marketing, Supply Chain, Operations, and Finance to ensure product availability and successful campaign execution.</li><li>Analyze key business metrics and prepare regular commercial performance reports.</li><li>Develop sales forecasts, budgets, and commercial plans.</li><li>Identify new business opportunities, product categories, and online sales channels.</li><li>Ensure a seamless customer journey by improving conversion rates and overall shopping experience.</li><li>Lead, coach, and develop the e-commerce commercial team.</li></ul> <p>Qualifications</p><br><br> <ul><li>Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.</li><li><strong>5–8 years</strong> of experience in e-commerce, retail, or commercial management, including at least <strong>3 years</strong> in a managerial role.</li><li>Strong understanding of e-commerce platforms, digital merchandising, pricing strategies, and online marketplaces.</li><li>Experience with ERP systems, Google Analytics, Microsoft Excel, and BI reporting tools.</li><li>Strong analytical, negotiation, leadership, and communication skills.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>COMPANY DESCRIPTION</span></strong></p><br> <p><span>SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.</span></p><br><p><strong><span>THE SAP YOUNG PROFESSIONALS PROGRAM</span></strong></p><br> <p><span>The SAP Young Professionals Program is a free initiative delivered by the</span><span>Digital Skills Center of SAP</span><span>. The program, which lasts for 2 months, is designed to give recent graduates the certifications and soft skills required to begin a career as an SAP Associate Consultant.&nbsp;At the end of the training, SAP will work very closely with the program graduates to introduce them to a host of opportunities with SAP customers and partners to work as an SAP Consultant.</span></p><br> <p><strong><span>SAP CONSULTANTS</span></strong></p><br> <p><span>The role of an SAP Consultant can be divided into 2 functions: Functional and Technical. </span></p><br> <p><span>The consultant will contribute to blueprinting, design, implementation, operation, optimization, and upgrade phase of a S/4 HANA project, and provide business process as well as functional expertise, and project guidance to our clients to ensure their investment in SAP software and consulting services will make their business the best run business. </span></p><br> <p><span>The Consultant is also responsible for maintaining a high degree of customer satisfaction in each of their accounts in addition to growing and developing referenceable customers through their investigation, analysis, consulting, coaching, knowledge transfer, and relationship-building efforts.</span></p><br> <p><strong><span>CERTIFICATE INFORMATION: </span></strong></p><br> <p><strong><span>SAP Build, </span></strong><span>is a unified application development and process automation solution, enabling personalization and efficiency at scale. It empowers users to create applications, automate tedious tasks, and design business sites through a low-code environment, ensuring that innovation is accessible to both professional developers and business experts.</span></p><br> <p><strong><span>The Generative AI Hub</span></strong><span>, part of SAP AI Foundation, is a centralized platform designed to streamline enterprise AI adoption. It provides a secure environment for businesses to access, orchestrate, and deploy a wide range of Large Language Models (LLMs) while ensuring they are grounded in business-specific data and compliant with enterprise standards.</span></p><br> <p><strong><span>HOW YOU BENEFIT:</span></strong></p><br> <ul> <li><span>Start your journey to become an SAP Consultant;</span></li> <li><span>Gain globally-recognised associate-level SAP Certifications;</span></li> <li><span>Learn directly from SAP experts;</span></li> <li><span>Experience classroom and workshop-based training in SAP Technologies;</span></li> <li><span>Develop the soft skills needed to prepare you for successful job applications;</span></li> <li><span>Benefit from introductions to job opportunities within the SAP Ecosystem to help secure a position after the training. Please note this program does not guarantee you a job at the end of it.</span></li> </ul> <p><strong><span>WHAT WE REQUIRE FROM A CANDIDATE:</span></strong></p><br> <ul> <li><span>Candidates must have the legal right to work in Egypt.</span></li> <li><span>Candidates must be currently unemployed or employed in a part time/non-permanent role not related to career aspirations;</span></li> <li><span>Candidates must be educated to at least Bachelor level in a field related <strong>to&nbsp;Business Administration / Management Information Systems / Engineering / </strong></span><strong><span>Data Science / AI</span></strong></li> <li><span>Candidates will preferably have graduated within the last 3 years with a GPA in the top quartile – proof of this may be requested.</span></li> <li><span>Candidates must have a keen interest in starting an SAP-related career involving travel;</span></li> <li><span>Candidates should be fluent in English, both written and spoken;</span></li> <li><span>The program will commence by<strong> mid-August 2026</strong>and full-time availability from 9am – 6pm from <strong>Sunday- Thursday </strong>throughout the training period is essential. The Program will last for 2 months.</span></li> <li><strong><u><span>This training will take place online in a virtual live classroom format. Please ensure you have strong enough internet at home to be able to participate in this program.</span></u></strong></li> </ul> <p><strong><span>Please share an English version of your resume while applying for this program.</span></strong></p><br> <p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.&nbsp;</span></p><br> <p><span><br><strong>We win with inclusion</strong><br>&nbsp;SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: </span><span>Careers@sap.com</span><span>. Requests for reasonable accommodation will be considered on a case-by-case basis.&nbsp;</span></p><br> <p><span>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program</span><span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.</span></p><br> <p><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br> <p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br> <p><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Additional Locations: <br></span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Talent 360 is hiring a Social Media Moderator to join our team. This is a full-time opportunity for a customer-focused professional who is passionate about delivering exceptional online customer experiences. The ideal candidate will manage customer interactions across social media platforms, provide timely support, and contribute to maintaining a positive brand image through professional and effective communication.</p><p><strong>About the Role</strong></p><p>As a Social Media Moderator at Talent 360, you will be responsible for handling customer inquiries, comments, and messages across social media channels. You will ensure customers receive accurate information, resolve concerns efficiently, and collaborate with internal teams to deliver an outstanding online shopping experience for a growing fashion retail brand.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond promptly and professionally to customer inquiries received through social media platforms and messaging channels.</li><li>Handle customer inquiries related to products, sizing, availability, orders, deliveries, exchanges, and returns.</li><li>Resolve customer complaints and escalate complex cases to the appropriate departments when needed.</li><li>Follow up with customers to ensure timely issue resolution and a positive customer experience.</li><li>Monitor comments, reviews, and direct messages while maintaining the brand's tone of voice.</li><li>Coordinate with the warehouse, operations, and e-commerce teams regarding order updates and customer requests.</li><li>Record customer interactions and maintain accurate documentation of inquiries and resolutions.</li><li>Identify recurring customer concerns and provide feedback to support service and operational improvements.</li><li>Support promotional campaigns, product launches, and seasonal sales by responding to customer inquiries.</li><li>Achieve customer service quality standards and response time targets.</li></ul><p><strong>Work Details</strong></p><p>Company: Talent 360<br>Employment Type: Full-time<br>Work Model: Hybrid<br>Location: Palm Hills, 6th of October<br>Working Days: Sunday to Thursday, plus every other Saturday (Remote).<br>Working Hours: 9:00 AM 5:00 PM or 10:00 AM 6:00 PM</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree. 0 2 years of experience in customer service, social media moderation, online customer support, or a similar role. Previous experience in the fashion, retail, or e-commerce industry is preferred. Very good command of English (especially written) is required. Excellent written and verbal communication skills in Arabic. Strong customer service, problem-solving, and conflict resolution skills. Ability to manage multiple conversations simultaneously in a fast-paced environment. Familiarity with social media platforms such as Instagram, Facebook, TikTok, and WhatsApp Business. Good organizational skills and attention to detail. Proficiency in Microsoft Office and Google Workspace is an advantage. Positive attitude, strong teamwork skills, and customer-first mindset. Medical Insurance Hybrid Working Model Flexible Working Hours</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description As a Sr. Manager Legal Egypt, you will be responsible for overseeing all legal matters and ensuring that the company complies with the legal and regulatory framework in Egypt. In this role, you will support both talabat and instashop, providing expert senior counsel that enables business growth while safeguarding compliance and mitigating risks. Reporting into talabat s Regional Legal Dept in Dubai, UAE, you will also lead and mentor the local legal team in Egypt, manage external stakeholders, and ensure alignment between legal strategies and business objectives What's On Your Plate? Providing strategic legal guidance to senior management on corporate governance, compliance, commercial contracts, regulatory matters, and litigation/disputes. Drafting, reviewing, and negotiating contracts, ensuring they align with Egyptian laws and the company s interests Ensuring adherence to Egyptian legal requirements, including corporate, labor, tax, consumer protection and data privacy regulations Identifying, assessing and mitigating legal risks, advising on business decisions, and developing practical and commercially sound risk management strategies. Managing legal disputes, arbitrations, claims, investigations and settlements to minimize business impact Advising on employee contracts, workplace policies, and compliance with labor laws Ensuring compliance with corporate governance practices and supporting corporate restructuring, entity management, and Board/shareholder governance activities. Leading and mentoring the legal department, ensuring high standards of legal service delivery and professional development Managing relationships with external law firms, consultants, and regulatory bodies Advising on commercial opportunities and aligning legal strategy with business objectives. Partner closely with regional legal, compliance, public affairs, tax, finance, HR, procurement, product, and operations teams to support strategic initiatives and ensure legal alignment across the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Law degree (Bachelor s or Master s) and valid license to practice in Egypt 7+ years of experience in corporate/commercial law, with proven leadership in a legal role Prior in-house legal experience is preferred. Knowledge of the e-commerce, tech, food delivery, quick commerce or digital sector is a plus. Strong knowledge of Egyptian corporate, commercial, employment, consumer protection, tax, and data privacy laws. Strong team leadership and mentoring capabilities Excellent drafting, negotiation, problem-solving and communication skills in both Arabic and English A strategic mindset, in-depth legal knowledge, and a proactive approach to risk management The ability to align legal strategies with business goals and support cross-functional initiatives. Commercial acumen with the ability to provide pragmatic, business-oriented legal advice. Ability to effectively manage multiple priorities and stakeholders in a fast-paced, dynamic environment.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">- 1+ years of customer service experience<br>- 1+ years of driving process improvements experience<br>- Experience with Microsoft Office products and applications<br>- Experience with Excel<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.<br> <br>The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.<br> <br> Summary of Responsibilities<br> - Demonstrates effective, clear and professional written and oral communication.<br> - Working with Contact Centre environment in metric driven environment to serve Amazon Sellers and Vendor World Wide<br> - Support World Wide Sellers and Vendors in different languages using Amazon approved translation tools <br> - Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues<br> - Builds Platform and business knowledge to better serve sellers<br> - Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.<br> - Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.<br> - Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.<br> - Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.<br> - Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.<br> - Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller s issues and questions.<br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">- Speak, write, and read fluently in English<br><br></p></section>

We’re Hiring | Sales Representatives Viral is expanding its Sales Team and looking for experienced Sales Representatives with a strong background in E-commerce Sales and a solid understanding of the GCC market, particularly the Saudi market. We’re looking for sales professionals who can communicate confidently with Saudi customers, understand their needs, handle objections effectively, and convert qualified leads into successful sales. Requirements:Proven experience in E-commerce Sales, Telesales, or Online Sales Hands-on experience dealing with online customers and E-commerce leads Previous experience working with customers in the GCC market Strong understanding of the Saudi market and customer behavior Excellent command of the Saudi dialect with natural and professional communication Strong communication, negotiation, persuasion, and closing skills Ability to qualify leads and identify customer needs Experience in lead follow-up, objection handling, upselling, and closing deals Good understanding of the E-commerce customer journey, from inquiry to order confirmation Target-driven mindset with a strong focus on conversions and sales performance Ability to manage multiple leads and follow-ups efficiently Strong organizational and time-management skills Experience using CRM systems is a plus Professional, persuasive, and customer-focused personality Ability to work effectively within a fast-paced sales environment Must be able to work on-site in Tanta, Gharbia Key Responsibilities:Communicate with potential customers and manage incoming E-commerce leads Understand customer requirements and recommend the most suitable products or solutions Handle inquiries and objections professionally Maintain consistent follow-ups throughout the sales cycle Convert qualified leads into confirmed orders Identify upselling and cross-selling opportunities when relevant Achieve assigned sales targets and KPIsMaintain accurate customer and sales records Deliver a professional customer experience that reflects Viral’s standards If you have solid E-commerce sales experience, understand the Gulf customer, and know how to build trust, manage conversations, and close deals effectively, we’d like to hear from you. Work Location: Tanta, Gharbia — On-site Send your CV to:manager@viral-social-media.com Please mention “Sales Representative” in the email subject.

About NOL Investment NOL Investment is a Saudi-based investment group focused on building, operating, and scaling direct-to-consumer e-commerce brands across multiple industries. With a performance-driven and data-centric approach, we continuously invest in growth, innovation, and customer acquisition to expand our portfolio within the Saudi market.<br>About the Role We are seeking a highly motivated and analytical Performance Marketing Executive to join our team. The ideal candidate will play a key role in driving customer acquisition, revenue growth, and marketing efficiency across our e-commerce brands. This position requires hands-on experience in managing paid media campaigns, analyzing performance data, and identifying growth opportunities through a data-driven approach.<br>Key Responsibilities<br>Plan, execute, and optimize paid advertising campaigns across Google Ads, Meta Ads, Tik Tok Ads, and Snapchat Ads. Manage e-commerce-focused campaigns, including Google Shopping, Performance Max, and Advantage+ Catalog campaigns. Monitor, analyze, and report on key performance indicators such as ROAS, CPA, CAC, CVR, and AOV. Develop performance reports and provide strategic recommendations based on campaign insights. Ensure accurate implementation of conversion tracking, attribution models, and reporting through GA4 and advertising platforms. Support conversion rate optimization (CRO), A/B testing initiatives, and customer journey analysis. Manage UTM tracking structures, product feeds, pixels, and platform integrations. Collaborate closely with creative, content, and e-commerce teams to maximize campaign effectiveness. Stay informed of industry trends, platform updates, and emerging digital marketing best practices.<br>Qualifications Minimum of 5 years of professional experience in Performance Marketing. Proven expertise in Google Ads and Meta Ads. Experience with Tik Tok Ads and Snapchat Ads is highly preferred. Previous experience within e-commerce or direct-to-consumer (DTC) businesses. Strong knowledge of Google Analytics 4 (GA4), conversion tracking, attribution, and performance measurement. Experience working with Shopify, Salla, Zid, or comparable e-commerce platforms. Excellent analytical, reporting, and problem-solving skills. Ability to manage multiple campaigns and priorities within a fast-paced environment. Strong communication and stakeholder management capabilities.

House of Cocoa, Egypt's leading premium chocolate and café brand, is seeking a highly motivated Online Sales Executive to manage and grow sales across all digital channels.<br>The successful candidate will be responsible for driving revenue through our website, delivery platforms, social media channels, online campaigns, and other digital sales channels. This role combines sales, e-commerce, digital marketing coordination, and customer experience management to maximize online performance and customer satisfaction.<br>Key Responsibilities Manage and optimize online sales across all digital channels. Monitor and improve website sales performance and customer conversion rates. Manage product listings, pricing, promotions, and online merchandising. Coordinate with marketing to execute online campaigns and seasonal promotions. Monitor performance of delivery aggregators and identify growth opportunities. Analyze online sales data and recommend actions to increase revenue. Ensure all products, images, descriptions, and pricing are accurately maintained online. Coordinate with operations and customer service teams to ensure smooth order fulfillment. Monitor customer feedback and online reviews and propose corrective actions. Support the launch of new products and promotional campaigns across digital channels. Manage email marketing campaigns and customer retention initiatives. Prepare weekly and monthly online sales reports for management. Continuously identify opportunities to improve customer experience and increase online transactions.<br>Requirements Bachelor's degree in Marketing, Business Administration, E-Commerce, or a related field. Minimum 3 years of experience in e-commerce, online sales, digital commerce, or related fields. Experience working with Shopify or similar e-commerce platforms. Strong analytical skills and ability to interpret sales and performance data. Experience with delivery platforms and online marketplaces is preferred. Familiarity with Google Analytics, Meta Business Suite, email marketing tools, and digital reporting. Strong communication and organizational skills. Results-driven with a focus on revenue growth and customer experience.<br>What We Offer Opportunity to join one of Egypt's leading premium chocolate brands. Dynamic and growth-oriented work environment. Exposure to digital commerce, marketing, and retail operations. Competitive salary and performance-based incentives.

About Z-Laundry:Z-Laundry is a leading laundry and garment care company serving households and businesses across Giza and Cairo. We combine reliable operations with strong quality standards to deliver a consistently excellent experience to our customers. As we grow our corporate client base, we're looking for a driven B2B Sales Representative to build and manage relationships with hotels, restaurants, and other business accounts.<br>Role Summary:The B2B Sales Representative is responsible for identifying, pitching, and closing new corporate accounts, while managing and growing relationships with existing business clients such as hotels, restaurants, cafes, and commercial partners. This is a mixed field and branch role: you'll spend time visiting prospective and current clients on-site, as well as coordinating from the branch on proposals, contracts, and account follow-up.<br>Key Responsibilities:New Business Development Identify and prospect potential B2B clients, including hotels, restaurants, cafes, and other commercial businesses. Conduct on-site visits and meetings to pitch Z-Laundry's services and negotiate contract terms. Prepare and present tailored proposals, pricing packages, and service agreements to prospective clients. Achieve and exceed monthly and quarterly new-account acquisition targets.<br>Account Management & Growth Serve as the primary point of contact for assigned corporate accounts, maintaining strong, ongoing relationships. Conduct regular check-in visits with existing clients to ensure satisfaction and identify opportunities to expand services. Monitor account performance and proactively address any service concerns before they escalate. Upsell and cross-sell additional services to existing accounts to grow revenue per client.<br>Coordination & Reporting Coordinate with Operations and Quality Control teams to ensure service commitments made to clients are met. Maintain accurate and up-to-date records of client interactions, contracts, and pipeline status. Prepare regular sales reports, forecasts, and pipeline updates for management. Relay client feedback and market insights to support continuous improvement of service offerings.<br>Complaint Handling & Customer Experience Act as the escalation point for service issues raised by corporate clients, coordinating a timely resolution with the operations team. Follow up with clients after issue resolution to confirm satisfaction and rebuild trust where needed.<br>Qualifications:Bachelor's degree in Business, Marketing, or a related field (or equivalent practical experience).2+ years of experience in B2B sales, account management, or business development — hospitality, FMCG, or service-industry experience is a plus. Proven track record of meeting or exceeding sales targets. Strong negotiation, presentation, and relationship-building skills. Comfortable splitting time between field client visits and branch-based coordination work. Excellent command of Arabic and English, both written and spoken. Familiarity with CRM tools and basic reporting (Excel or similar) is a plus.<br>Work Environment:This role is based out of our Sheikh Zayed branch, with regular travel to client sites across Cairo and Giza. Expect a mix of independent field work and in-branch time for proposal preparation, reporting, and internal coordination.<br>Compensation & Benefits:Competitive base salary plus performance-based commission on new and renewed accounts. Social insurance. Ongoing sales training and professional development.<br>Why Join Z-Laundry:At Z-Laundry, you'll be part of a growing company that values quality, reliability, and genuine customer relationships. You'll have the autonomy to build your own client portfolio, direct support from a strong operations and quality team, and real opportunities to grow as the business expands.

Responsible for assessing, supporting & following up on the development of business acquiring activities within the assigned groups. Works to achieve portfolio targets through acquiring new clients, identifying specific client needs and cross-selling all appropriate products and services.<br>Responsibilities1. Responsible for the service and portfolio development via setting effective action plans to achieve portfolio targets, maintain and develop strong relationships with clients, allowing for better understanding of their banking needs and enabling the generation of new business from referrals and the achievement of the portfolio targets.2. Initiate business through regular market calls/visits. Create opportunities for acquiring new customers from different potential sources. Prepare a periodic plan for Acquisition process & handle the overall fulfillment of the process.3. Cross-sell all types of E-payment products, POS, QR and E Commerce packages and all appropriate banking products and services suited for the fulfillment of these needs.4. Responsible for acquiring business and achieving the assigned targets and support the branches in target achievement.5. Capturing new opportunities and Follow up the achievement of target per Group.6. Promote, in coordination with the Group Branches, the offers to the targeted clients and support the Network to achieve targets.7. Conduct a visit to the eligible merchant to offer the POS, QR and Ecommerce services and packages and Receive their request and completing the files by submitting the tickets on the workflow tool and work on completing the process till providing the POS machines or the requested services.8. Reach out to customer leads through constant calls and visits, and wok on developing positive business relationships to create new opportunities through referrals and connections.9. Ensure that new markets & customers are approached to exploit market opportunities and enhance market share.10. Manage future and existing assigned products, set objectives and report on performance.11. Conduct follow up visits to Merchants in co-ordination with network representatives in order to support in providing advices and any required information, as to guarantee maximum customer satisfaction and maximize QNB ALAHLI's profitability.12. Follow up on any missing requirements, or documents, and handle merchant’s chargebacks, complaints and attempt to solve it, and work on retaining merchants13. Participate in cross-functional teams to execute product development plan.14. Monitor Business Acquisition, utilization and activation process and identify bottlenecks/deviations and recurrent maloperations within approved SLA.15. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.16. Ensure the correct adoption of policies and procedures in order to guarantee that the bank business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as, International Standards.17. Ensure full awareness and correct adoption of the bank’s policies and procedures in order to guarantee that QNB business is conducted in compliance with CBE rules, Local Laws, Internal rules and regulations, as well as International Standards.<br>Job Specifications: <br>Education:Bachelor Degree in Commerce, Business Administration or Economics.<br>Experience:A minimum of 6 years of experience in the banking field<br>Skills:Very good communication, interpersonal, analytical skills Multi-task oriented. Ability to use tact and diplomacy and maintain confidential information Ability to work under pressure and within a team Very good computer knowledge Fluency in Arabic and English written/spoken<br>Working Conditions:Based in the Head Office External Meetings and visits.

About Bosta:Launched in 2017, Bosta is an overnight delivery provider for e-commerce companies in Egypt. We leverage technology to empower businesses, aiming to disrupt the logistics industry by offering a comprehensive delivery solution. Our advanced systems allow businesses to track and connect with couriers, ensuring swift and efficient order delivery.<br><br>About The Role:The Hub Manager is fully responsible for overseeing all aspects of the hub’s operations from A to Z. This includes ensuring that all parcels are received, processed, and dispatched correctly and on schedule. The Hub Manager will coordinate with team members and staff to maintain workflow efficiency while achieving operational targets, and they will be accountable for the team’s performance and overall hub performance.<br><br>Job Code : <br>Inc2026OPER-141<br><br>Job Responsibilities :<br><br>Responsible for the Hub infrastructure Responsible for the financial management in the hub and manage the cash flow Carry out the company principle and achieve any other duties which fall within the broad spirit, scope and purpose of this job description Ensure that the achievement and records are consistently kept across the Hub daily workflow Monitoring the stars and the hub members salaries, bounce and deductions Responsible for monitoring the collected CODs amounts for the delivered packages from the stars and assure that the payment has been settled accurately Ensure the smooth running and organization of a Hub operational flow process through effective line management to guarantee distributing and dispatching the packages with the proper timing with the stars Maintain the highest standard of the operation procedures in all hub to meet the agreed SLA in the shipment's life cycle ( 3 Attempt deliveries out of 10 calendar days) Ensure all shipments are dispatched to the customers efficiently within 24 hours of being received at the hubs.( NDA) Applies the SLA of canceled shipments to be held 48 hours at the hub before being forwarded to sorting facility team Following up on receiving emails and assure taking the necessary actions to solve the hub problems on a daily basis Following up the “Freshdesk” and ensure resolving the assigned tickets within the agreed SLA on a daily basis Following up on the hub members and Coaching them to improve and to recognise and achieve their capacities Be an effective role model to other staff members in the hub Create a collaborative relationship with all Hub staff and provide advice and guidance as necessary for the Hub members General all monthly, quarterly, annual Hub Reports. <br><br><br><br><br>Job Qualification: <br><br>Bachelor's degree Minimum of 3 years of experience in hub and warehousing operations, preferably in the shipping or e-commerce field Good English Level Must have experience in leading and supervising a team Decision making and problem solving skills Analytical and reporting skills Ability to meet deadline and work under pressure Time management and multi-tasking Good interpersonal skills and leadership skills Proactive, with can do attitude and good judgment Focused and professional attitude<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Bosta:Launched in 2017, Bosta is an overnight delivery provider for e-commerce companies in Egypt. We leverage technology to empower businesses, aiming to disrupt the logistics industry by offering a comprehensive delivery solution. Our advanced systems allow businesses to track and connect with couriers, ensuring swift and efficient order delivery.<br><br>About The Role:The Hub Manager is fully responsible for overseeing all aspects of the hub’s operations from A to Z. This includes ensuring that all parcels are received, processed, and dispatched correctly and on schedule. The Hub Manager will coordinate with team members and staff to maintain workflow efficiency while achieving operational targets, and they will be accountable for the team’s performance and overall hub performance.<br><br>Job Code : <br>Incremental 2026OPER-147<br><br>Job Responsibilities :<br><br>Responsible for the Hub infrastructure Responsible for the financial management in the hub and manage the cash flow Carry out the company principle and achieve any other duties which fall within the broad spirit, scope and purpose of this job description Ensure that the achievement and records are consistently kept across the Hub daily workflow Monitoring the stars and the hub members salaries, bounce and deductions Responsible for monitoring the collected CODs amounts for the delivered packages from the stars and assure that the payment has been settled accurately Ensure the smooth running and organization of a Hub operational flow process through effective line management to guarantee distributing and dispatching the packages with the proper timing with the stars Maintain the highest standard of the operation procedures in all hub to meet the agreed SLA in the shipment's life cycle ( 3 Attempt deliveries out of 10 calendar days) Ensure all shipments are dispatched to the customers efficiently within 24 hours of being received at the hubs.( NDA) Applies the SLA of canceled shipments to be held 48 hours at the hub before being forwarded to sorting facility team Following up on receiving emails and assure taking the necessary actions to solve the hub problems on a daily basis Following up the “Freshdesk” and ensure resolving the assigned tickets within the agreed SLA on a daily basis Following up on the hub members and Coaching them to improve and to recognise and achieve their capacities Be an effective role model to other staff members in the hub Create a collaborative relationship with all Hub staff and provide advice and guidance as necessary for the Hub members General all monthly, quarterly, annual Hub Reports. <br><br><br><br><br>Job Qualification: <br><br>Bachelor's degree Minimum of 3 years of experience in hub and warehousing operations, preferably in the shipping or e-commerce field Good English Level Must have experience in leading and supervising a team Decision making and problem solving skills Analytical and reporting skills Ability to meet deadline and work under pressure Time management and multi-tasking Good interpersonal skills and leadership skills Proactive, with can do attitude and good judgment Focused and professional attitude<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Bosta:Launched in 2017, Bosta is an overnight delivery provider for e-commerce companies in Egypt. We leverage technology to empower businesses, aiming to disrupt the logistics industry by offering a comprehensive delivery solution. Our advanced systems allow businesses to track and connect with couriers, ensuring swift and efficient order delivery.<br><br>About The Role:The Hub Manager is fully responsible for overseeing all aspects of the hub’s operations from A to Z. This includes ensuring that all parcels are received, processed, and dispatched correctly and on schedule. The Hub Manager will coordinate with team members and staff to maintain workflow efficiency while achieving operational targets, and they will be accountable for the team’s performance and overall hub performance.<br><br>Job Code : <br>New 2026OPER-296<br><br>Job Responsibilities :<br><br>Responsible for the Hub infrastructure Responsible for the financial management in the hub and manage the cash flow Carry out the company principle and achieve any other duties which fall within the broad spirit, scope and purpose of this job description Ensure that the achievement and records are consistently kept across the Hub daily workflow Monitoring the stars and the hub members salaries, bounce and deductions Responsible for monitoring the collected CODs amounts for the delivered packages from the stars and assure that the payment has been settled accurately Ensure the smooth running and organization of a Hub operational flow process through effective line management to guarantee distributing and dispatching the packages with the proper timing with the stars Maintain the highest standard of the operation procedures in all hub to meet the agreed SLA in the shipment's life cycle ( 3 Attempt deliveries out of 10 calendar days) Ensure all shipments are dispatched to the customers efficiently within 24 hours of being received at the hubs.( NDA) Applies the SLA of canceled shipments to be held 48 hours at the hub before being forwarded to sorting facility team Following up on receiving emails and assure taking the necessary actions to solve the hub problems on a daily basis Following up the “Freshdesk” and ensure resolving the assigned tickets within the agreed SLA on a daily basis Following up on the hub members and Coaching them to improve and to recognise and achieve their capacities Be an effective role model to other staff members in the hub Create a collaborative relationship with all Hub staff and provide advice and guidance as necessary for the Hub members General all monthly, quarterly, annual Hub Reports. <br><br><br><br><br>Job Qualification: <br><br>Bachelor's degree Minimum of 3 years of experience in hub and warehousing operations, preferably in the shipping or e-commerce field Good English Level Must have experience in leading and supervising a team Decision making and problem solving skills Analytical and reporting skills Ability to meet deadline and work under pressure Time management and multi-tasking Good interpersonal skills and leadership skills Proactive, with can do attitude and good judgment Focused and professional attitude<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<ul><li><p>Review and verify purchase orders related to inventory items in line with company policies and approval matrix.</p></li><li><p> Monitor and reconcile inventory transactions through the ERP system &#40;SAP&#41;.</p></li><li><p> Perform inventory reconciliations between physical stock and system balances</p></li><li><p> Investigate inventory variances and recommend corrective actions.</p></li><li><p> Review inventory movements including receipts, issues, transfers, returns, and adjustments</p></li><li><p> Participate in cycle counts and annual inventory counts.</p></li><li><p> Ensure accurate inventory valuation and costing.</p></li><li><p> Prepare inventory reports (Aging, Slow-Moving, Obsolete Items, Variances).</p></li><li><p> Maintain compliance with internal controls and accounting policies.</p></li><li><p> Collaborate with Supply Chain, Purchasing, Warehousing, Operations, and Finance teams</p></li><li><p> Support internal and external audit requirements.</p></li><li><p> Assist in month-end and year-end closing activities related to inventory.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p> Bachelor's Degree in Accounting, Commerce, or a related field.</p></li><li><p>(1–2) years of experience as an Inventory Control Accountant (Healthcare experience is preferred)</p></li><li><p> Strong knowledge of inventory accounting and financial reporting</p></li><li><p> Excellent analytical, problem-solving, and communication skills.</p></li><li><p> Very Good English.</p></li><li><p> Experience with ERP systems (SAP is an advantage).</p></li><li><p> Advanced Microsoft Excel skills.</p></li></ul><p></p>

<p>1. Present financial products to clients using the authorized techniques in order to meet customer’s needs and preserve CIB’s market share.</p><p>2. Initiate efficiently and professionally new customer accounts to increase revenues. &nbsp;</p><p>3. Ensure the delivery of all the required documents in a timely manner to maintain accurate records in alignment with work policies and procedures.&nbsp;</p><p>4. Prepare sales reports to advise Direct sales supervisor stating sales progress in order to support further decision making.</p><p>5. Attend regular meetings with Direct Sales Supervisor to review weekly/ daily/ monthly sales activities, progress on goals, and status of prospective customers. &nbsp;</p><p>Compliance</p><p>6. Complies with all relevant CBE regulations, banking law, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks. &nbsp;&nbsp;</p><p>&nbsp;</p><p><strong>Requirements</strong></p><ol><li><p>Bachelor degree of commerce, business administration or related fields&nbsp;</p></li><li><p>(0-2) years of retail sales experience&nbsp;</p></li><li><p>Skills:</p></li><li><p>Energetic and enthusiastic.&nbsp;</p></li><li><p>Good command of English &amp; Arabic languages</p></li><li><p>Basic computer skills.&nbsp;</p></li><li><p>Basic selling, communication, and negotiation skills.</p></li><li><p>Service Oriented"</p></li></ol><p></p>

<ul><li><p>&nbsp;Enhance organizational charts to improve effectiveness, clarity, and reporting lines.</p></li><li><p>&nbsp;Analyze managerial effectiveness, including span of control and managers with high numbers of direct reports.</p></li><li><p>&nbsp;Support improved team oversight by applying organization design standards and recommendations.</p></li><li><p>&nbsp;Develop, review, and maintain job descriptions and job documentation.</p></li><li><p>&nbsp;Assist in reviewing and improving HR and business policies and processes.</p></li><li><p>&nbsp;Support succession planning data collection and follow-up actions.</p></li><li><p>&nbsp;Support job evaluation exercises and maintain job grading data.</p></li><li><p>&nbsp;Coordinate employee engagement and recognition initiatives and track participation.</p></li><li><p>&nbsp;Analyze organizational and HR data and prepare reports to support decision-making and continuous improvement.</p></li><li><p>&nbsp;Support People Development initiatives and activities whenever required.</p></li><li><p>&nbsp;Fulfill any additional duties assigned to support the organization's evolving needs.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>&nbsp;Bachelor’s degree in Business Administration or Commerce.</p></li><li><p>&nbsp;Minimum 2 years of experience in OD.</p></li><li><p>&nbsp;Fluent in English</p></li><li><p>&nbsp;Strong analytical, communication, and organizational skills.</p></li><li><p>&nbsp;Detail-oriented with a proactive and collaborative mindset.</p></li><li><p>&nbsp;Passion for Organizational Development, HR, and employee experience.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Key Responsibilities:</strong> </p> <p>o Handle complex or escalated customer complaints.</p> <p>o Ensure timely and effective resolution of customer inquiries and complaints.</p> <p>o Analyze customer feedback and service data to identify trends.</p> <p>o Develop and implement strategies to improve service quality.</p> <p>o Collaborate with other departments (e.g., sales, logistics, IT) to streamline customer service processes.</p> <p>o Document customer interactions, feedback, and resolutions accurately.</p> <p>Compile and present monthly reports on customer complaints, highlighting key trends, root causes, and recommended actions to improve customer satisfaction and service quality</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Bachelor s degree in any relevant field from a reputable company</li> <li>Very good command of written and spoken English is a must.</li> <li>from 5 to 7 years of experience of call center and a customer service service is required.</li> <li>Strong problem solving and stakeholders management skills.</li> <li>Experience in retail or e-commerce in FMCGs is preferrable.</li> <li>Ability to create a maintain high customer satisfaction levels.</li> <li>Dokki or nearby residents</li> </ul> <ul> <li>Employee social and medical insurance</li> <li>SIM card provided</li> <li>Annual bonus upon KPIs</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities:</strong></p> <ul> <li>Accounts Payable &amp; accounts receivables (Creating invoices &amp; POs).</li> <li>Controls the recording of invoices and sending it to the clients</li> <li>Treasury daily transactions &amp; preparing bank statement, overtime sheet and commissions.</li> <li>Preparing monthly and quarterly reports (Cost and Revenue).</li> <li>Follow up with the vendors &amp; clients to send and collect the payment before the due date.</li> <li>Provide appropriate accounting information to customers &amp; vendors when needed.</li> <li>Follow up with everything related to the treasury.</li> </ul> <p><strong>Work Conditions</strong> : </p> <ul> <li>Working Days : From Sunday to Thursday</li> <li>Days off : Friday &amp; Saturday are off</li> <li>Working hours : 8 flexible hours, from 9:00 - 11:00 AM to 5:00 - 7:00 PM</li> <li>Work Location: Fifth Settlement - Agora Mall</li> </ul> <ul> <li>Attractive Salary</li> <li>Social &amp; Medical Insurance</li> <li>Seasonal Bonuses</li> <li>Annual Raise</li> <li>Performance Bonus</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul><li>BSc. Degree in Commerce.</li><li>2-3 years of experience.</li><li>Excellent knowledge of MS Office.</li><li>Extensive industry-specific knowledge regarding operations, policies and terminology.</li><li>Training experience.</li><li>Experience in Payroll.</li><li>Critical thinker.</li><li>Well-Organized and able to work with deadlines.</li><li>Excellent communication and people skills.</li><li>Very Good command of English.</li></ul><p></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Own the end-to-end collections process, from early reminders to overdue account follow-ups.</p> <ul> <li>Coordinate resolution of failed payments, rescheduling, and extension requests with customers.</li> <li>Accurately log all collection activities and customer interactions in CRM systems.</li> <li>Serve as the first point of contact for inbound customer queries via multiple channels (phone, email, WhatsApp).</li> <li>Guide customers through onboarding, product usage, and repayment processes.</li> <li>Resolve complaints promptly, escalating complex cases as needed.</li> <li>Collaborate with risk, legal, and specialist teams for escalated cases per collections policy.</li> <li>Identify friction points in the customer journey and flag opportunities for process improvement.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration, Commerce or any related field from a reputable university.</p> <ul> <li>Experience in collections, customer service, or operations within banking or fintech (UAE market preferred).</li> <li>Understanding of SME lending, trade finance, or working capital products.</li> <li>Comfortable handling sensitive conversations with professionalism and empathy.</li> <li>Proficiency with customer support and CRM tools (e.g., Intercom).</li> <li>Strong written and verbal communication skills in English.</li> <li>Highly organized, detail-oriented, and able to balance multiple accounts simultaneously.</li> </ul><p></p></section>