Jobs For Faculty Of Commerce Graduates English - Cairo Egypt

???? We Are Hiring – Egypt<br>Job Description Infasme is looking for talented fresh graduates or early-career professionals with 0–3 years of experience to join our team as:Associate Solution Engineer – Document Management & Open Source<br>This role is suitable for candidates who are passionate about technology and want to build a strong career in Document Management, Enterprise Content Management, open-source platforms, software development, deployment, infrastructure, and databases.<br>The selected candidate will work with our technical team on real business solutions, including document management platforms, integrations, APIs, databases, deployment activities, and AI-assisted development practices.<br>Responsibilities• Support the development, configuration, and enhancement of document management and ECM solutions.• Assist in building and integrating backend services, APIs, and database-driven applications.• Work with open-source technologies and platforms used in document management solutions.• Support deployment activities across development, testing, UAT, and production environments.• Assist in troubleshooting application, database, integration, and infrastructure-related issues.• Work with databases such as Postgre SQL and NoSQL platforms such as Mongo DB.• Use AI-assisted development tools and vibe coding approaches to improve productivity and accelerate learning.• Collaborate with technical, functional, and project teams to understand requirements and deliver practical solutions.• Learn document management industry concepts, including content services, workflows, metadata, search, classification, and integrations.• Prepare basic technical documentation when required.• Travel when needed for customer meetings, project delivery, training, or implementation support. Qualifications• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related field.• Fresh graduate or 0–3 years of relevant experience.• Basic understanding of software development and application architecture.• Interest in Document Management / ECM platforms.• Good knowledge of open-source technologies.• Understanding of deployment concepts, servers, environments, and infrastructure.• Good database knowledge, especially Postgre SQL.• Good understanding of NoSQL concepts, especially Mongo DB.• Familiarity with APIs, integrations, and backend services.• Ability to use AI-assisted development tools and modern development practices.• Good English communication skills, written and spoken.• Strong problem-solving skills and ability to learn quickly.• Ability and willingness to travel when required.???? Location: Egypt✈️ Travel: Required when needed<br>#Hiring #Egypt Jobs #Fresh Graduates #Technology Jobs #Open Source #Document Management #ECM #Postgre SQL #Mongo DB #APIs #Software Development #Infasme

Senior Corporate Attorney<br>Location: Heliopolis, Cairo Employment Type: Full-time, on-site Required Experience: 10+ years Work Arrangement: On-site; remote work is not available for this position.<br>About the Role Andersen in Egypt is seeking a highly experienced Senior Corporate Attorney at Law to join our legal team. The ideal candidate will have extensive experience in corporate and commercial law, with a strong track record of advising local and multinational clients on complex legal, transactional, governance, and regulatory matters.<br>The role requires a senior legal professional with strong technical expertise, commercial awareness, leadership capabilities, and the ability to independently manage sophisticated client engagements.<br>Key Responsibilities Advise local and multinational clients on complex corporate and commercial legal matters. Lead company incorporations, corporate restructuring, capital increases and reductions, amendments to articles of association, and other corporate actions. Draft, review, and negotiate complex commercial agreements, shareholders’ agreements, joint venture agreements, service agreements, and other corporate contracts. Manage corporate governance matters, including board and shareholders’ meetings, resolutions, minutes, and statutory documentation. Lead and support mergers and acquisitions, legal due diligence, corporate reorganizations, and investment transactions. Prepare and review legal opinions, memoranda, transaction documents, and advisory reports. Advise clients on Egyptian corporate, commercial, investment, and regulatory requirements. Liaise with GAFI and other relevant governmental and regulatory authorities. Identify legal and regulatory risks and provide practical, commercially focused recommendations. Manage key client relationships and ensure high-quality and timely delivery of legal services. Supervise, mentor, and review the work of junior lawyers and team members. Support business development initiatives and contribute to expanding the firm’s corporate legal practice.<br>Qualifications & Experience Bachelor’s degree in Law from a recognized university. Minimum 10 years of relevant professional experience in corporate and commercial law. Excellent command of Arabic and English, both written and spoken. Licensed and registered to practice law in Egypt. Strong experience in corporate law, commercial contracts, governance, restructuring, and transactional matters. Previous experience within a reputable law firm or professional services firm is highly preferred. Excellent knowledge of Egyptian corporate, commercial, and investment laws and regulations. Strong legal drafting, negotiation, analytical, and problem-solving skills. Proven client management and leadership capabilities. Ability to manage multiple complex assignments independently.

Company Description DFA Institute has been providing high-level German language courses since 2012, serving learners who aim to achieve advanced proficiency. The institute’s team consists of highly qualified and motivated native and native-like teachers who deliver first-class education using innovative, up-to-date teaching techniques and technical materials. DFA has expanded across Egypt in addition to its online classes, now supporting more than 4,500 students annually in multiple branches. The institute follows international exam guidelines and its certificates are accredited by leading German universities, including Goethe University Frankfurt and Berlin University. DFA also operates a dedicated examination entity, SET – Spracherwerb testen, which independently manages internal and external exams. Role Description The German Teacher will deliver interactive and engaging German language lessons to groups and individual learners, following DFA Institute’s curriculum and exam guidelines. This part-time hybrid role is based in Alexandria, Egypt, with a combination of on-site teaching and some work-from-home activities such as lesson preparation and online classes. Daily responsibilities include planning and conducting lessons, assessing student progress, providing constructive feedback, and supporting learners in exam preparation. The teacher will collaborate with colleagues to refine teaching materials, participate in trainings, and contribute to a positive, inclusive learning environment that supports diverse student needs. Qualifications Candidates should possess strong German Teaching and Tutoring skills, with the ability to support learners at different proficiency levels. Candidates should possess Teaching and Education skills, including lesson planning, classroom management, and learner assessment. Candidates should possess Training skills, with the capacity to guide students through exam preparation and structured language programs. High proficiency in German (preferably C1 or above) and solid command of English or Arabic for instruction and communication. Relevant academic background in German language, education, linguistics, or a related field is a must; teaching certifications are an advantage. Experience teaching German in classroom or online settings, ideally within exam-oriented or accredited programs. Strong communication skills, cultural sensitivity, and the ability to work with diverse learners in a hybrid work environment. Reliability, organizational skills, and readiness to collaborate with DFA and SET teams on curriculum and assessment standards. Proven Experience in Academies .

Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br><br>Our Vision and Values:<br>We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:<br>Excellence Responsibility Empowerment Connectivity Courage<br>Job Summary:<br>We are looking for a highly skilled Senior Geologist to join our design office team. The ideal candidate will have minimum 10 years of experience in geology and/or engineering geology and will be adept at performing a variety of geological tasks. This role involves both office and field work, with international travel as required by project needs.<br>Responsibilities:<br>Conduct geological mapping and desk studies analysis. Perform site surveys and supervise ground investigation programs. Classify rock masses and conduct rock joints surveys, including stereographic projection and kinematic analysis. Utilize knowledge of geophysical surveys and Arc GIS (preferred). Lead and manage projects, ensuring effective teamwork, communication, and report writing.<br>Qualifications:<br>Bachelor’s or master’s degree in Geology, Engineering Geology, or a related field. Minimum 10 years of relevant experience. Very good command of the English language. Proficiency in geological mapping, desk studies, site surveys, and ground investigation supervision. Experience with rock mass classification and rock joints survey/stereographic projection. Knowledge of geophysical surveys and Arc GIS is a plus. Strong leadership qualities, including teamwork, communication, and report writing skills. Willingness to travel internationally as required.<br>Skills and Competencies:<br>Excellent analytical and problem-solving skills. Strong organizational and project management abilities. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in relevant software and tools.<br>Kind Note:<br>* While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank all applicants for their interest.

Company Description:Track International Trade, established in 1996, provides innovative solutions in variable data coding technologies. Known for its tailored, customer-focused approach, Track delivers simple and effective solutions designed to meet specific client requirements. By prioritizing strong partnerships and consistent support, Track helps customers achieve optimal outcomes through high-quality service and cost-efficient solutions. Over the years, Track has built a strong reputation by delivering exceptional service and maintaining long-term relationships with its clients.<br>Job Summary:We are seeking an experienced Sales Engineer with a minimum of 3 years of experience in industrial machinery sales. The ideal candidate will be responsible for identifying business opportunities, developing customer relationships, and providing technical sales support to deliver suitable industrial solutions that meet customer requirements.<br>Key Responsibilities:Identify and develop new business opportunities within assigned territories and industries. Promote and sell industrial machinery and automation solutions to new and existing customers. Conduct customer visits to understand technical requirements and recommend suitable products and solutions. Prepare technical and commercial quotations in coordination with internal departments. Deliver product presentations and demonstrations to customers. Follow up on quotations, negotiations, and sales opportunities through to closing. Build and maintain long-term relationships with customers. Coordinate with technical and service teams to ensure successful project execution and customer satisfaction. Monitor market trends, competitor activities, and customer needs. Achieve monthly and annual sales targets. Maintain accurate sales records and prepare periodic reports using the company’s CRM system.<br>Qualifications:Bachelor’s degree in Mechanical, Mechatronics, Electrical, Industrial Engineering, or a related engineering discipline. Minimum 3 years of experience in industrial machinery or industrial equipment sales. Strong technical understanding of industrial machines and production processes. Excellent communication, negotiation, and presentation skills. Ability to understand technical specifications and recommend suitable solutions. Good command of English. Proficiency in Microsoft Office and CRM systems. Valid driving license is preferred. Cairo residents only. Experience in one or more of the following industries is highly preferred:Automation Systems Manufacturing Equipment Industrial Production Lines Track and Trace Systems Visual Inspection Systems<br>Preferred Skills:Technical Sales Consultative Selling Customer Relationship Management Negotiation Skills Problem Solving Time Management Presentation Skills Business Development<br>Why Work With Us? Collaborative and innovative work environment. Profit-sharing bonuses. Public holidays. Holiday bonuses. Transportation allowance. Education allowance. Medical insurance. Social insurance.

Company Description Met Life has been serving the region for nearly 65 years and operating in Egypt for over two decades, offering smart financial solutions to everyday needs. As the first life insurance company to enter the Egyptian market, Met Life Egypt provides life, accident, and health insurance, retirement planning, and wealth management solutions to more than one million customers. The company is known for its strong distribution capabilities and broad range of protection and savings products. Met Life Egypt focuses on reliable guidance to help customers meet their financial goals and navigate life’s changes. Team members join an established, customer-centric organization with a long-term commitment to the Egyptian market.<br>Role Description The Insurance Sales Specialist is a full-time, hybrid role based in Cairo, Egypt, with some flexibility for work from home. The role involves identifying customer needs, presenting suitable insurance and financial solutions, and closing sales across life, accident, and health insurance products. Daily tasks include conducting client meetings, following up on leads, preparing quotations, handling policy applications, and maintaining accurate records in accordance with company and regulatory requirements. The Insurance Sales Specialist responds to customer inquiries, provides ongoing policy servicing, and collaborates with internal teams and distribution partners to ensure a smooth customer experience. The role also includes meeting sales targets, participating in training, and staying current on product features and market developments.<br>Qualifications<br> Candidates should possess skills in Insurance Sales and Insurance, with the ability to match customer needs to appropriate products. Candidates should possess skills in Customer Service and Health Insurance to support clients with clear, empathetic communication and product guidance. Candidates should possess skills in Insurance Brokerage and related advisory activities to work effectively with partners and channels. Strong interpersonal, negotiation, and presentation skills, with the ability to build long-term client relationships. Goal-oriented mindset with a track record of meeting or exceeding sales targets. Basic knowledge of financial planning concepts and willingness to learn Met Life’s product portfolio. Proficiency in relevant office and CRM tools; ability to manage documentation accurately and efficiently. Fluency in Arabic and good command of English; prior experience in insurance, banking, or financial services is an advantage.

Employer Overview A fast-growing, AI-powered startup offering an all-in-one business management platform designed to empower entrepreneurs and SMEs. The company combines innovative technology with a strong social mission to enable sustainable and scalable business growth across emerging markets.<br>Job Summary The Chief Revenue Officer (CRO) will lead the company’s commercial strategy and own full revenue and P&L performance. This role is responsible for driving sustainable growth by aligning Sales, Marketing, Customer Success, and Partnerships, while transforming the business into a scalable and profitable engine.<br>Key Responsibilities Own and drive the company’s full revenue strategy and P&L performance Develop and execute Go-to-Market (GTM) strategies across target markets Lead and align Sales, Marketing, Customer Success, and Partnerships teams Optimize pricing, packaging, and monetization strategies (freemium to paid) Drive Net Revenue Retention (NRR) and reduce churn through lifecycle strategies Build and scale customer success infrastructure and engagement models Establish and manage strategic partnerships with payment providers and key institutions Identify and resolve commercial bottlenecks to accelerate growth Represent the company in public forums, media, and industry events Collaborate with leadership to define long-term growth and expansion strategy<br>Qualifications Bachelor’s degree in Business Administration, Marketing, Finance, or related field MBA is a strong plus10+ years of experience in revenue, commercial, or growth roles3+ years in senior leadership roles (Director/VP/C-level) Proven experience owning P&L and revenue targets Experience scaling startups (Saa S or Fintech preferred) Strong background in business development and closing complex deals Experience leading cross-functional teams (10+ employees) Strong leadership and team-building capabilities Excellent stakeholder management and communication skills Strategic thinking with a hands-on execution mindset High level of ownership and accountability Charismatic and influential personality Strong understanding of Saa S business models Experience with pricing strategy and revenue optimization Knowledge of customer lifecycle management (NRR, LTV, churn) Familiarity with AI tools and data-driven decision making Proficiency in CRM systems (e.g., Salesforce, Hub Spot) Advanced Excel / Google Sheets Experience using AI tools (Chat GPT, Gemini, etc.) Familiarity with analytics dashboards Fluent in English (mandatory) Ability to operate in fast-paced, early-stage environments Ability to build and scale teams from scratch Strong negotiation and deal-closing abilities Ability to manage multiple functions simultaneously Strong analytical and decision-making capabilities

Company Description i Qor is a global customer experience provider supporting leading brands across industries as a portfolio company of Mill Point Capital. With 45,000 team members in 10 countries, i Qor combines three decades of operational expertise with AI-driven innovation to enhance every stage of the customer lifecycle. Through its Grow, CXBPO, and infinity AiQ delivery pillars, the company offers scalable solutions that strengthen customer acquisition, engagement, and retention. i Qor is powered by advanced analytics and a people-first culture that turns customer interactions into measurable business results. Recognized as a Great Place to Work® and a leader in CX excellence, i Qor provides growth opportunities in an inclusive, performance-focused environment.<br>Role Description This is a full-time, on-site role based in Cairo, Egypt for a French Speaker (B2–C1). The role focuses on handling customer inquiries and support requests in French via phone, email, chat, and other communication channels. Daily responsibilities include resolving issues, providing accurate information about products and services, and documenting interactions in internal systems. The role also involves collaborating with colleagues and supervisors to meet performance targets, adhere to quality standards, and follow established procedures. Team members are expected to maintain a professional, customer-focused attitude, contribute to a positive work environment, and participate in ongoing training to improve language, product, and CX skills.<br>Qualifications<br> Strong French language proficiency at B2–C1 level, with clear speaking, writing, and comprehension skills. Good English communication skills for internal coordination and training. Customer service and contact center skills, including active listening, problem-solving, and empathy. Ability to navigate computer systems, CRM tools, and omnichannel platforms efficiently. Attention to detail and accuracy in data entry, documentation, and following workflows. Resilience and adaptability when working with performance metrics, shifting priorities, and diverse customers. Availability to work full-time on-site in Cairo, Egypt, including flexible shifts as required. Previous experience in customer support, CX, or BPO environments is an advantage. High school diploma or equivalent required; post-secondary education in business, languages, or related fields is preferred. Commitment to a respectful, inclusive workplace and alignment with i Qor’s people-first culture.

Company Description Alorica is a global customer experience (CX) provider focused on creating customers for life by designing experiences that elevate client brands. As a full-service CX partner, Alorica supports organizations from strategy through execution, combining proven performance, specialized expertise, and innovative technology to deliver measurable results. The company is known for pioneering new customer experience approaches, challenging convention, and building strong, values-based client relationships grounded in integrity and authenticity. With approximately 100,000 professionals across 17 countries, Alorica serves more than 250 brands in over 75 languages, offering a diverse and inclusive workplace with opportunities for growth and collaboration.<br>Role Description The Director role at Alorica in Cairo is a full-time, on-site leadership position responsible for overseeing operations and driving strategic initiatives within a designated business unit or portfolio. The Director will lead and mentor cross-functional teams, set performance expectations, and ensure operational excellence in service delivery to meet client and organizational goals. This role includes managing budgets and resources, monitoring key performance indicators, and implementing process improvements to enhance efficiency, quality, and customer satisfaction. The Director will collaborate with senior leadership and clients to develop strategies, support new business opportunities, and align programs with Alorica’s CX vision and values. Daily activities also involve risk management, stakeholder communication, and fostering a culture of accountability, continuous improvement, and employee engagement.<br>Qualifications<br> Demonstrated leadership and people management skills, including team development, performance management, and cross-functional collaboration. Strong strategic planning and operational management capabilities, with experience in setting goals, managing budgets, and driving process improvements. Proven client relationship management skills, with the ability to communicate effectively, manage expectations, and support business growth initiatives. Excellent analytical and problem-solving skills, including the ability to interpret data, monitor KPIs, and make informed decisions. Effective communication and presentation skills, with proficiency in English; additional language skills are a plus. Experience in customer experience, contact center, or related service industries is highly beneficial. Ability to work on-site in Cairo and collaborate in a fast-paced, multicultural environment. Bachelor’s degree in Business, Management, or a related field; advanced degree or relevant professional certifications are an advantage.

Company DescriptionXuru Stays is a hybrid hospitality operator offering professionally managed, apartment-style rentals with hotel-like services for tourists and corporate guests. Founded by a successful Airbnb host, the company focuses on Egypt’s growing short-term rental market and the demand for standardized, high-quality residential accommodation. By connecting homeowners with this demand in strategic locations, Xuru Stays helps maximize returns on property investments. Supported by a robust technology stack, the team optimizes operations while ensuring sustained profitability for homeowners and reliable, comfortable stays for guests. Role Description To be responsible for welcoming guests, managing check-in and check-out processes, and ensuring a smooth stay through proactive communication and support. The Specialist will handle guest inquiries and requests in person, via phone, and digital channels, addressing issues promptly and professionally to maintain high satisfaction levels. Day-to-day tasks include coordinating with housekeeping supervisors and maintenance teams, updating reservation details, documenting guest feedback, and assisting with local information or recommendations. The role also involves maintaining accurate records, following company procedures, and representing Xuru Stays’ standards of service and hospitality. Guest Experience Excellence Ensure guests receive timely, professional, and personalized service across all communication channels. Monitor guest interactions to maintain high service quality and brand standards. Identify opportunities to enhance guest satisfaction and improve the overall guest journey. Ensure adherence to service level agreements (SLAs) and response time targets. Ensure team members are knowledgeable about company policies, systems, and hospitality best practices. Systems & Process Management Monitor and ensure proper utilization of all operational systems, including PMS, CRM, OTA extranets, booking platforms, communication tools, and internal systems. Verify the accuracy of reservations, guest profiles, and operational records. Identify system-related issues and coordinate with relevant departments for resolution. Qualifications Bachelor's degree in Hospitality Management, Business Administration, Tourism, or a related field. Minimum experience in hospitality, guest relations, reservations, customer service, or short-term rental operations. Professional communication skills with excellent Phone Etiquette and clear spoken and written English and Arabic. Availability to work flexible shifts, including evenings, weekends, and holidays as needed. Strong analytical and problem-solving abilities. Proficiency in platform (Airbnb, Booking.com, Expedia), and Microsoft Office. Ability to work under pressure and manage multiple priorities.

✈️ We’re Hiring: Admissions Consultant – Aviation Academy<br>We are looking for a highly motivated and target-driven Admissions Consultant to join our team.<br>The Admissions Consultant will be responsible for managing prospective students from the initial inquiry through consultation, follow-up, and successful enrollment, while achieving assigned sales and enrollment targets.<br>Key Responsibilities Handle and qualify incoming leads from different marketing channels. Contact prospective students through phone calls, Whats App, social media, and other communication channels. Conduct professional consultations to understand each student’s goals, needs, and aviation career plans. Present and explain the academy’s aviation training programs, training pathways, requirements, costs, and enrollment procedures. Convert qualified leads into enrolled students. Manage the complete admissions sales cycle from initial contact to registration. Conduct consistent and structured follow-ups with prospective students. Schedule and conduct online and face-to-face meetings with potential students. Handle student inquiries, concerns, and objections professionally throughout the decision-making process. Maintain accurate lead information, activities, follow-ups, and status updates on the CRM system. Manage the assigned sales pipeline and ensure leads are progressing through the appropriate stages. Achieve individual monthly enrollment and sales targets. Follow up on applications, required documents, and enrollment requirements. Coordinate with Admissions, Operations, Finance, and Student Services after enrollment to ensure a smooth student onboarding process. Maintain strong knowledge of the academy’s programs and the aviation training industry. Provide regular reports on leads, follow-ups, meetings, conversions, and enrollments. Requirements Bachelor’s degree. Previous experience in Sales, Telesales, Admissions Consulting, Educational Consulting, or a similar target-driven role. Strong sales, negotiation, communication, and closing skills. Proven ability to work with sales targets and KPIs. Experience using CRM systems and managing a sales pipeline. Excellent follow-up and lead management skills. Strong telephone and online communication skills. Good command of English. Strong organizational and time-management skills. Ability to understand customer needs and provide consultative solutions. Professional appearance and communication style.<br>Experience in aviation, education, training, or educational consultancy is an advantage.<br>???? Location: Nasr City-Cairo, Egypt???? Position: Full-Time<br>If you have a strong sales mindset, excellent communication skills, and the ability to turn prospective students into successful enrollments, we would like to hear from you.

<p>This is a full time opportunity for someone proactive, persuasive, and results oriented, with a passion for connecting with prospects and driving business growth.</p><p>As a Telesales Agent at Talent 360, you will be responsible for making cold calls, introducing our solutions, and scheduling appointments for Sales Representatives. You will use scripts, prospecting techniques, and CRM tools to nurture leads into opportunities and support the sales pipeline.</p><p><strong>Key Responsibilities</strong></p><ul><li>Introduce the company and gather information about decision makers.</li><li>Make cold calls , answer incoming calls, and identify customer needs.</li><li>Use scripts to present product features, prices, and benefits.</li><li>Research potential customers via social media, directories, and other sources.</li><li>Schedule appointments for presales meetings.</li><li>Register leads in CRM and maintain accurate records.</li><li>Persuade prospects by demonstrating how solutions meet their needs.</li><li>Handle complaints and safeguard company reputation.</li><li>Meet sales quotes and support future sales growth.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven experience as a telemarketer, telesales agent, or in a similar sales/customer service role for 1 Year. Track record of meeting or exceeding sales quotes, preferably over the phone. Working knowledge of CRM and ERP systems. Excellent communication and presentation skills. Proficient in English. Skilled in negotiation and handling objections. Persistent, patient, and results-driven.</p>

Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations and serving government and commercial clients in 10 different languages. The company runs sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, delivering inbound, outbound, back office, helpdesk, recruitment, infrastructure management, and social media analysis services. Xceed has received multiple international awards and recognitions from IAOP, INSIGHTS Middle East Call Centre & CX Awards, Gulf Sustainability Awards, ICXA, IBXA, and Global ESG Awards for outsourcing excellence, impact sourcing, CSR, DEI, and sustainability. The organization is certified to several global standards, including COPC, ISO 9001, ISO 14001, ISO 45001, ISO 22301, and ISO/IEC 27001, demonstrating a strong focus on quality, security, and business continuity.<br>Role Description The Quality Call Center Specialist (GSM Account) B1+ is a full-time, on-site role based in Qesm El Maadi. This role is responsible for monitoring and evaluating customer calls to ensure compliance with quality standards, customer service procedures, and GSM account requirements. The specialist will analyze call center interactions, identify performance gaps, and provide clear feedback and coaching recommendations to support continuous improvement. Daily tasks include preparing quality reports, documenting findings, collaborating with supervisors and trainers on action plans, and supporting initiatives that enhance customer satisfaction and operational efficiency. The role also involves adhering to internal policies, maintaining accurate records, and using call recording and reporting tools effectively.<br>Qualifications<br> <br>Candidates should possess strong Customer Support and Customer Service skills, with the ability to handle GSM-related inquiries professionally and efficiently. Candidates should possess clear and effective Communication skills, including active listening and the ability to deliver constructive feedback. Candidates should possess practical knowledge of Contact Centers operations, quality monitoring processes, and performance metrics. Candidates should possess solid Computer Literacy skills, including proficiency with call center systems, CRM tools, and office applications. Strong analytical and problem-solving abilities, with attention to detail in reviewing calls and reporting insights. Ability to work in a structured, fast-paced environment and to collaborate with cross-functional teams. Proficiency in English at B1+ level or higher; additional languages are an advantage. Previous experience in call centers, quality assurance, or GSM/telecommunications accounts is preferred.

Location: Heliopolis, Cairo Employment Type: Full-time, on-site Required Experience: 5–12 years Work Arrangement: On-site; remote work is not available for this position.<br>About the Role Andersen in Egypt is seeking an experienced and highly creative Senior Graphic Designer & Video Editor to join our team in Heliopolis. The ideal candidate will have a strong background in visual communication, digital design, video production, and motion graphics, with the ability to transform ideas into compelling visual content that reflects and strengthens our brand.<br>This role requires a strong eye for detail, excellent creative judgment, and the ability to manage multiple projects while maintaining a consistently high standard of execution across digital and marketing materials. <br>Key Responsibilities Design high-quality visual content for social media, digital platforms, marketing campaigns, presentations, and other brand materials. Edit and produce professional video content, including promotional videos, advertisements, reels, and other digital content. Create engaging motion graphics, transitions, animations, and visual effects. Perform video editing, color correction, sound synchronization, and final production. Maintain strong and consistent brand identity across all visual communications. Collaborate closely with the marketing team to develop creative concepts and translate campaign objectives into effective visual content. Manage multiple creative projects simultaneously while meeting deadlines and maintaining attention to detail. Ensure all creative output meets professional standards and aligns with Andersen in Egypt’s brand guidelines.<br>Requirements5–12 years of relevant professional experience in graphic design, video editing, and visual content production. Fluency in written and spoken English. Strong proficiency in Adobe Photoshop, Adobe Premiere Pro, Adobe After Effects, Canva, and Adobe Creative Suite. Advanced skills in graphic design, video editing, motion graphics, color correction, and visual storytelling. Strong portfolio demonstrating experience across both static and video content. Excellent attention to detail and a strong creative mindset. Ability to manage priorities, work efficiently under deadlines, and handle multiple projects simultaneously. Strong understanding of digital and social media content formats and current visual trends. If you have the experience, creativity, and technical expertise to bring ideas to life through impactful visual content, we would be pleased to hear from you.

We are looking for a CX Writer to join our team and help create clear, engaging, and customer-centric experiences across digital and customer touchpoints.<br><br>The ideal candidate will combine strong writing and communication skills with a solid understanding of Customer Experience (CX), customer journeys, Voice of Customer (VOC), and user needs. You will work closely with CX, Product, UX/UI, Marketing, and other cross-functional teams to turn customer insights into effective content and communication.<br><br>Key Responsibilities<br><br>Create and optimize customer-facing content across different customer touchpoints and channels Translate customer insights, feedback, and Voice of Customer (VOC) data into clear and customer-centric content Review customer journeys and identify opportunities to improve communication, messaging, and overall customer experience Develop and refine content for digital products, services, customer communications, FAQs, guides, notifications, and other customer touchpoints Ensure content is clear, consistent, easy to understand, and aligned with the customer journey Collaborate with CX, Product, UX/UI, Marketing, and business teams to ensure content supports both customer and business objectives Conduct research and analyze customer feedback to understand customer needs, pain points, and expectations Support customer journey mapping and identify content or communication gaps across different stages of the journey Participate in usability testing and incorporate customer feedback into content improvements Contribute to service and product launches by developing or reviewing customer-facing communication and content Maintain consistency in tone, terminology, and messaging across customer touchpoints Use data and customer feedback to continuously measure and improve the effectiveness of customer communications<br><br>Requirements<br><br>3+ years of experience in Customer Experience, CX Content, UX Writing, Content Writing, Customer Communications, or a related field Strong writing and editing skills with the ability to simplify complex information and communicate it clearly Strong understanding of customer journeys, customer pain points, and customer-centric design Experience working with Voice of Customer (VOC), customer feedback, or customer research Experience creating customer-facing content for digital or service environments Good understanding of UX principles, usability, and information architecture Ability to work collaboratively with cross-functional teams including Product, UX/UI, Marketing, and CXStrong analytical and problem-solving skills with a data-driven mindset Excellent communication and stakeholder management skills Excellent command of English and Arabic, both written and spoken

Company Description Drive Finance is one of Egypt’s top three factoring companies, licensed by the Financial Regulatory Authority (FRA) since 2012. The company serves a diversified client base, ranging from SMEs to retail customers, with a strong focus on auto finance. Drive Finance has built a solid market presence in the competitive automotive financing sector through a well-developed portfolio and medium-term financing solutions. The organization emphasizes risk diversification across product types, client segments, and auto brands. Drive Finance operates under full regulatory compliance and offers a wide range of financial solutions beyond GB Auto, supporting various businesses and consumers.<br>Role Description The Direct Sales Specialist is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and approaching prospective customers, presenting Drive Finance’s auto and factoring solutions, and guiding clients through the application and approval process. The specialist will handle inquiries, follow up on leads, manage a sales pipeline, and ensure that customer interactions are professional and compliant with company policies. Daily tasks include conducting needs assessments, explaining financing options, preparing basic documentation, and coordinating with internal teams to support smooth onboarding. The role also involves maintaining positive relationships with existing customers, gathering feedback to improve service quality, and participating in sales training and performance reviews.<br>Qualifications<br> Strong Communication skills, including clear verbal and written interaction with diverse customers and stakeholders. Customer Service and Customer Satisfaction skills to handle inquiries, resolve issues, and build long-term client relationships. Proven Sales skills, with experience in direct sales, lead generation, and closing deals in financial services or a related sector. Ability to deliver and participate in Training activities, such as product knowledge sessions and continuous skills development. Basic understanding of consumer and SME finance, particularly auto financing, is highly beneficial. Comfort working in a fast-paced, target-driven environment with attention to accuracy and regulatory compliance. Excellent interpersonal skills and the ability to work collaboratively with internal teams and external partners. Bachelor’s degree in Business, Finance, Marketing, or a related field, or equivalent practical experience. Fluency in Arabic, with good proficiency in English for business communication.

Company Description JUSQ Estate is a next-generation real estate brokerage based in New Cairo, built on a core principle of trust. The company specializes in residential and investment properties, providing tailored solutions that help clients make confident, well-informed decisions. The team combines strong market expertise with a modern, transparent approach to ensure every transaction is handled with integrity and clarity. JUSQ Estate focuses on building long-term partnerships rather than just closing deals, delivering consistent value and reliable results. Whether clients are buying, selling, or investing, JUSQ Estate is committed to professional service and outcomes they can trust. Role Description The Senior Property Consultant is a full-time, on-site role based in New Cairo. This role involves advising clients on residential and investment properties, conducting property viewings, and guiding clients through the full sales cycle from initial inquiry to closing. The Senior Property Consultant will perform market research, prepare property presentations, negotiate offers, and maintain accurate records of client interactions and transactions. Daily responsibilities include building and managing a personal client portfolio, providing prompt customer service, coordinating with internal teams, and staying current on local market trends and regulations. The role requires proactive prospecting, follow-up, and consistent communication to meet sales targets while upholding JUSQ Estate’s standards of trust and transparency. Qualifications Strong consulting and advisory skills, with the ability to understand client needs and recommend suitable residential and investment properties. Excellent communication skills, including clear verbal and written communication, active listening, and the ability to present information professionally. Proven customer service capabilities, with a focus on responsiveness, relationship-building, and client satisfaction. Demonstrated sales skills, including prospecting, lead nurturing, negotiation, and closing deals in a target-driven environment. Solid understanding of the real estate market, particularly in New Cairo, including property valuation, market trends, and basic legal and regulatory aspects. Prior experience as a Property Consultant, Real Estate Agent, or similar role, preferably at a senior or lead level. Strong organizational and time-management skills, with the ability to manage multiple clients and properties simultaneously. Comfort with using CRM systems, office productivity tools, and digital communication platforms. Bachelor’s degree in Business, Real Estate, Marketing, or a related field is preferred. Fluency in English; proficiency in additional languages is an advantage.

Company Description Lotus Pharmacies is a growing community-focused pharmacy group founded in 2015 in Cairo, with an ambition to expand across Egypt. The company has a strong team with a proven track record and is investing in modern technology to enhance efficiency and customer experience. Lotus Pharmacies is dedicated to providing high-quality, affordable healthcare, offering prescriptions, over-the-counter medications, medical devices, and cosmetics. The brand is well-recognized and trusted in the Egyptian market for its high standards of customer service and commitment to community health. Role Description This is a full-time, on-site Pharmacist role based in Cairo, Egypt. The Pharmacist will dispense prescription medications accurately, provide counseling on proper use, side effects, and interactions, and ensure compliance with local pharmacy laws and regulations. Responsibilities include reviewing prescriptions for appropriateness, maintaining accurate patient records, and supporting medication therapy management. The role also involves advising customers on over-the-counter products, contributing to inventory control and stock checks, and collaborating with the pharmacy team to uphold high standards of safety, quality, and customer service. Qualifications Candidates should possess strong clinical pharmacy skills, including prescription validation, dosage calculation, drug interaction checking, and medication therapy management. Candidates should possess patient care and communication skills, including clear counseling, active listening, empathy in customer interactions, and the ability to explain complex information in simple terms. Candidates should possess organizational and operational skills, such as inventory management, accurate record-keeping, attention to detail, and adherence to standard operating procedures. Candidates should possess technology and documentation skills, including use of pharmacy management systems, electronic records, and basic office applications. Candidates should possess problem-solving and teamwork skills, including collaboration with colleagues, handling high-volume environments, and making sound decisions under pressure. Bachelor’s degree in Pharmacy (B. Pharm or Pharm D) from an accredited institution. Valid pharmacist license/registration in Egypt and good standing with relevant regulatory authorities. Knowledge of Egyptian pharmaceutical regulations, ethical standards, and quality assurance practices. Fluency in Arabic; working proficiency in English is an advantage. Previous community pharmacy experience is preferred but motivated early-career professionals are encouraged to apply.

Company Description i Qor is a global leader in customer experience solutions, supporting international brands as a portfolio company of Mill Point Capital. With 45,000 employees in 10 countries, i Qor combines decades of industry expertise with AI-driven innovation to optimize performance across the customer lifecycle. Through its Grow, CXBPO, and infinity AiQ delivery pillars, the company offers scalable solutions that enhance acquisition, engagement, and retention. Backed by advanced analytics and a people-first culture, i Qor transforms customer interactions into measurable business growth. Recognized as a Great Place to Work® and a leader in CX excellence, i Qor provides an environment where employees can develop and advance their careers.<br>Role Description This is a full-time, on-site French Speaker | Customer Support role based in New Cairo. The role involves handling inbound and outbound customer interactions in French, including responding to inquiries, resolving issues, and providing accurate information about products and services. The position requires documenting customer cases, updating account information, and following established procedures to ensure consistent and high-quality service. Team members are expected to collaborate with colleagues and supervisors, escalate complex issues when necessary, and contribute feedback to improve processes and customer satisfaction. The role also includes meeting performance targets related to quality, productivity, and customer experience while adhering to company policies and compliance standards.<br>Qualifications<br> <br>Strong French language skills (spoken and written) and good command of English to handle customer communications effectively. B2/C1Grads only can apply Flexibility with night and overnight shifts is a MUSTCustomer service abilities, including active listening, empathy, problem-solving, and clear communication with diverse customers. Basic technical skills such as navigating CRM or contact center systems, typing efficiently, and using standard office software. Organizational skills to manage multiple inquiries, maintain accurate records, and follow structured workflows and scripts. Ability to work on-site in New Cairo, adapt to shift schedules, and collaborate in a fast-paced, team-oriented environment. Previous experience in customer support, call centers, or service-oriented roles is preferred but not required. Commitment to a people-first, inclusive culture with a focus on continuous learning, professionalism, and ethical conduct.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>To support Vodafone’s key strategic growth areas in digital industry and following the agile mind-set requires a highly capable and experienced Scrum Master.</p> <p>This role will be responsible for establishing an end to end agile culture within the delivery of consumer marketing calendar.</p> <p>You will develop, manage, execute agile process and take full accountability for bringing agility to all of the consumer segments’ projects deliveries.</p> <p>You will work very closely with product owners, solution architects, integration engineers, system integrators and software developers and ensure the deliveries happen in time, on budget and effectively follows the agile best practices and principles.</p> <p>You will be leading and establishing an agile environment and will become a key part of major ongoing and upcoming projects for delivery. Your objective is to ensure that every project that you lead gets delivered effectively in agile and as promised.</p> <h4>Key accountabilities</h4> <ul> <li>Take end-to-end ownership and accountability of establishing agile values, methods, principles and practices for the delivery of digital projects.</li> <li>Take the role of agile Scrum Master and facilitate discussions and conflict resolution, and enable the exploration of alternatives or different approaches and ensure no impact on the delivery of projects.</li> <li>Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.</li> <li>Coach and mentor team members on agile standards and best practices; ensure consistent best practices are applied across the work streams.</li> <li>Ensure the correct setup and usage of CDI tools for projects and ensure project documentations are up to date for every sprint.</li> <li>Manage stakeholders and vendor interfaces as required for technical delivery and report on project progress and activities.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Understanding of IT technologies and architecture.</li> <li>Strong interest and skills in software development for internet, mobile and/or communications technology.</li> <li>Excellent communication, presentation and reporting skills in English (both written and spoken).</li> <li>Proven track record of managing complex software projects with agile methodology.</li> <li>Certified Scrum Master with ability to manage multiple projects comfortably.</li> <li>English (B2 or above).</li> </ul> <h4>Technical and professional qualifications</h4> <ul> <li>Certified Scrum Master/Scrum Practitioner.</li> <li>Must have several years of proven hands-on experience in managing projects in agile environments, especially, in a Scrum Master role.</li> <li>A strong technical background and ability to understand architecture, source code and technical issues to drive effective agile delivery.</li> <li>Exceptional communication, organization, and team building skills; articulate and able to steer a meeting with presence.</li> <li>Ability to maintain calm attitude during difficult situations and handle pressure situations.</li> <li>Creative and efficient in proposing solutions to complex, time-critical problems.</li> <li>Experience in maintaining and reporting against relevant metrics (i.e. burn down and velocity, risks, timelines, etc.) in timely manner.</li> <li>Strong team player with an ability to identify and remove impediments or conflicts that interfere with the ability of the team to deliver the sprint and project goals.</li> <li>Self-starter and self-motivated with a drive to identify opportunities for improvement across the agile delivery processes.</li> <li>Highly independent, takes ownership, does not need to be told what to do and seeks feedback and execute actions.</li> <li>BSc or MSc level degree in Software Engineering, Computer Science or Telecommunications.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>