Insurance Coordinator Jobs - Cairo Egypt

<p>GoZagel is looking for a friendly, organized, and responsible <strong>Customer Care/Engagement Coordinator</strong> to manage our daily customer communication channels and support light marketing/admin tasks.</p><p></p><h2>Main Responsibilities</h2><ul><li><p>Handle customer inquiries through WhatsApp, website chat, email forms, and incoming calls.</p></li><li><p>Review website bookings and follow up with customers when needed.</p></li><li><p>Provide shipment status updates and handle customer-facing refund follow-up.</p></li><li><p>Reply to a limited number of incoming sales calls and help convert inquiries into bookings.</p></li><li><p>Coordinate with the operations team when a customer issue requires courier or shipment investigation.</p></li><li><p>Update customer records and follow CRM workflows accurately.</p></li><li><p>Support GoZagel email campaigns and blog publishing.</p></li><li><p>Keep customer communication clear, professional, and timely.</p></li><li><p>Help update basic reports and customer-related records when required.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2>Requirements</h2><ul><li><p>Very good Arabic communication and writing skills.</p></li><li><p>Good English.</p></li><li><p>Comfortable with WhatsApp, email, CRM systems, Google Sheets, and online tools.</p></li><li><p>Good customer service and communication skills.</p></li><li><p>Organized, responsive, and able to follow up consistently.</p></li><li><p>Comfortable receiving customer calls.</p></li><li><p>Previous experience in customer support, ecommerce, call center, sales support, moderation, or admin work is preferred.</p></li><li><p>Basic interest or experience in digital marketing/content publishing is a plus.</p></li><li><p>Previous experience in logistics is a big plus.</p></li></ul><p></p><h2>Work Model</h2><ul><li><p>Fully remote.</p></li><li><p>Saturday to Thursday.</p></li><li><p>10:00 AM to 6:00 PM.</p></li><li><p>Friday off.</p></li><li><p>All official public holidays are off.</p></li><li><p>Ramadan follows a half-day working model.</p></li></ul><p></p>

<p><strong>About the Company: </strong>Union Group is seeking a motivated and detail-oriented <strong>Intern Purchasing Coordinator</strong> to support the Purchasing Department in daily procurement activities. This internship offers fresh graduates and entry-level candidates an excellent opportunity to gain hands-on experience in purchasing operations, supplier coordination, inventory management, and procurement processes within a dynamic business environment.</p><p><strong>Job Description:</strong></p><ul><li><p>Assist in creating and processing purchase orders.</p></li><li><p>Follow up with suppliers regarding quotations, delivery schedules, and order status.</p></li><li><p>Maintain accurate purchasing records, documents, and databases.</p></li><li><p>Support the procurement team in vendor communication and coordination.</p></li><li><p>Track purchase requests and ensure timely processing.</p></li><li><p>Assist in comparing supplier quotations and preparing procurement reports.</p></li><li><p>Coordinate with internal departments to collect purchasing requirements.</p></li></ul><p><strong>The intern will learn:</strong></p><ul><li><p>Practical experience in a professional procurement environment.</p></li><li><p>Exposure to end-to-end purchasing processes.</p></li><li><p>Mentorship and on-the-job training.</p></li><li><p>Opportunity to develop business and supply chain knowledge.</p></li><li><p>Potential consideration for future career opportunities within Union Group.</p></li></ul><p><br><strong>Internship Start date</strong>: 01/10/2026</p><p></p><p><strong>Duration</strong>:&nbsp;6 Months</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Supply Chain Management, Commerce, Logistics, or any related field.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Good organizational and time management abilities.</p></li><li><p>Proficiency in Microsoft Office applications, especially Excel.</p></li><li><p>Basic understanding of procurement and purchasing processes is an advantage.</p></li><li><p>Eagerness to learn and develop within the procurement field.</p></li></ul><p></p>

<p>At Four Seasons Resort Sharm El Sheikh, we are committed to attracting and retaining exceptional talent who deliver world-class hospitality experiences. The Talent Acquisition Coordinator plays a key role in supporting the recruitment lifecycle, ensuring a candidate experience, efficient hiring processes, and alignment with the resort's staffing objectives.</p><p>What You Will Do</p><ul><li>Coordinate the end-to-end recruitment process for hotel positions across departments.</li><li>Post and manage job advertisements on internal and external recruitment platforms.</li><li>Screen applications and schedule interviews with hiring managers.</li><li>Maintain accurate candidate records within the applicant tracking system.</li><li>Communicate professionally with candidates throughout the recruitment process.</li><li>Support onboarding activities and ensure all pre-employment documentation is completed.</li><li>Coordinate recruitment events, career fairs, and employer branding initiatives.</li><li>Prepare recruitment reports and track key hiring metrics.</li><li>Partner with department leaders to understand staffing needs and recruitment priorities.</li><li>Ensure compliance with company policies and local employment regulations throughout the hiring process.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in human resources, Business Administration, Hospitality Management, or a related field.</p><p>1-3 years of experience in recruitment, talent acquisition, human resources, or hospitality administration.</p><p>Strong organizational and multitasking skills with exceptional attention to detail.</p><p>Excellent verbal and written communication skills in English; Arabic is an advantage.</p><p>Proficiency in Microsoft Office applications and familiarity with applicant tracking systems is preferred.</p>

<p>Implement the digital channels business plan in line with CB strategy and budget. Assist Digital Channels coordinator in assessing and enhancing the digital channels services. Gather the needed data that support the gap analysis between the current and desired business processes. Support the development and implementation of the Digital Channels Model. Reporting the performance of delivery to the Digital Channels Supervisor. Provide solutions to solve problems at hand and to achieve desired outcome. Provide high quality project deliverables and support the Digital Channels Supervisor to improve the quality and efficiency of service delivery to the customer and implement process changes with proper controls. Coordinate with the Digital Channels Supervisor in the vendor selection process and solution assessment. Provide on time, in scope and with high quality deliverables according to the set plan. Ensure adherence to bank policies/compliance/regulators/best practices. Perform analytics and MIS functions to improve the channels. Revamp tools and services to increase user satisfaction. Revamping different system areas to improve customer experience. Develop effective system monitoring solutions/KPIs. Implement efficient processes.</p><p><strong>Desired Candidate Profile</strong></p><p>University degree from a reputable university. Min. 2 years experience in Banking in a related field in a leading financial institution. Fluent in English. Presentation skills, Interpersonal and communications skills. Analytical skills. Understanding of Banking and banking retail operations.</p>

<p>We are seeking a highly motivated BIM Coordinator to support the implementation and management of Building Information Modeling (BIM) processes and technologies for Hitachi, Ltd. projects, ensuring efficiency and data integrity across project lifecycles.</p><p><strong>Job Responsibilities</strong></p><ul><li>Develop, implement, and maintain BIM execution plans (BEP) and project-specific BIM standards in alignment with company and industry best practices.</li><li>Manage and coordinate BIM models from various disciplines (architecture, structure, MEP, etc.) to identify clashes and ensure constructability.</li><li>Facilitate effective information exchange and collaboration among project stakeholders using BIM platforms.</li><li>Perform model quality checks, validate data accuracy, and ensure adherence to project requirements.</li><li>Assist in the creation and management of BIM content libraries.</li><li>Support the integration of BIM with other project management and data management systems.</li><li>Contribute to the continuous improvement of BIM processes and technologies within Hitachi, Ltd.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Qualifications</strong></p><ul><li>Bachelor's degree in Electrical Engineering or a related field.</li><li>Minimum of 3 years of experience in a BIM coordination or similar role within the AEC industry.</li><li>Proficiency in BIM software such as Autodesk Revit, Navisworks Manage, and AutoCAD.</li><li>Strong understanding of BIM principles and workflows.</li><li>Experience with clash detection and resolution processes.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>Ability to work effectively in a team-oriented environment.</li><li>Familiarity with project management software and data environments is a plus.</li></ul>

<p><strong>Architectural Project Coordinator</strong></p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Coordinate with design teams to prepare Tender Packages, including drawings, BOQs, specifications, and contractual requirements.</p></li><li><p>Review contractors’ technical and commercial offers and prepare Technical &amp; Financial Evaluation Reports.</p></li><li><p>Coordinate project meetings and technical workshops, prepare MOMs, and follow up on action items.</p></li><li><p>Review and coordinate Shop Drawings, Material Submittals, Technical Submittals, and Samples with Architectural and MEP disciplines.</p></li><li><p>Review contractors’ payment applications, quantities, and measurement sheets against executed works.</p></li><li><p>Review and analyze project schedules, monitor actual progress against the approved program, and identify delays, critical activities, and required corrective actions.</p></li><li><p>Review contractors’ progress reports and prepare project status reports for the Client.</p></li><li><p>Coordinate with Clients, Consultants, Designers, and Contractors to resolve technical and execution-related issues.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Architecture.</p></li><li><p>3–5 years of relevant experience, preferably in Fit-Out and Interior Finishing projects.</p></li><li><p>Previous experience in the banking sector and corporate offices is highly preferred.</p></li><li><p>Strong knowledge of architectural drawings, BOQs, specifications, shop drawings, material submittals, and payment applications.</p></li><li><p>Good understanding of Architectural and MEP coordination.</p></li><li><p>Good understanding of project planning, scheduling, progress monitoring, and schedule analysis.</p></li><li><p>Familiarity with Primavera P6 or similar planning software is preferred.</p></li><li><p>Proficiency in AutoCAD is mandatory; Revit is preferred.</p></li><li><p>Proficiency in Microsoft Office.</p></li><li><p>Excellent command of written and spoken English.</p></li><li><p>Strong communication, reporting, coordination, and follow-up skills.</p></li></ul><p></p>

<p>We are looking for a proactive and detail-oriented Lead Qualification &amp; Marketing Coordinator to join our team and support our marketing and sales alignment by managing incoming leads, qualifying business opportunities, and supporting marketing campaign activities.</p><p>The role will be responsible for engaging with marketing-generated leads, understanding prospect needs, ensuring qualified opportunities are properly transferred to the sales team, and maintaining accurate lead information within the CRM.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Lead Management &amp; Sales Alignment</strong><br>• Follow up with new leads generated from marketing campaigns through phone, email, and LinkedIn.<br>• Qualify prospects based on company profile, business needs, budget, timeline, and technical requirements.<br>• Schedule discovery calls and ensure qualified opportunities are transferred to the sales team with complete qualification notes.<br>• Maintain and update lead records, activities, and pipeline stages in the CRM system.</p><p><strong>Marketing Support</strong><br>• Support the setup, tracking, and monitoring of digital and event marketing campaigns.<br>• Provide feedback on lead quality and prospect insights to improve future marketing activities.<br>• Assist in organizing lead lists, outreach templates, and marketing materials for prospect follow-up.</p><p></p><p><strong>Requirements</strong></p><p>• 2+ years of experience in B2B lead qualification, lead generation, marketing coordination, or sales support.<br>• Strong communication skills with the ability to interact with corporate decision-makers.<br>• Familiarity with CRM systems and lead management processes.<br>• Basic understanding of B2B technology solutions, hardware products, or IT services is preferred.<br>• Strong organizational skills, responsiveness, and attention to detail.</p><p></p>

<p>TC Fruits is looking for a motivated Commercial and Back Office Coordinator to join its Egypt office. The selected candidate will support the company’s commercial, administrative and operational activities, working closely with customers, suppliers and the headquarters in Spain.</p><p>Main responsibilities include:</p><ul><li><p>Supporting daily commercial and back-office activities.</p></li><li><p>Communicating with customers, suppliers and internal departments.</p></li><li><p>Following up on quotations, orders, shipments, documents and payments.</p></li><li><p>Preparing commercial offers, reports and customer databases.</p></li><li><p>Identifying new business opportunities and potential customers.</p></li><li><p>Supporting supplier sourcing and market research.</p></li><li><p>Coordinating logistics and maintaining accurate shipment records.</p></li><li><p>Handling emails, calls and administrative documentation.</p></li><li><p>Following up on pending matters and ensuring timely communication.</p></li><li><p>Providing general support to the Egypt Country Manager.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in Business Administration, Commerce, Logistics, Agriculture or a related field.</p></li><li><p>Previous experience in commercial support, back office, logistics, customer service or sales.</p></li><li><p>Experience in the fresh-produce, food-export or import-export sector is preferred.</p></li><li><p>Very good command of written and spoken English.</p></li><li><p>Spanish language skills are considered a strong advantage.</p></li><li><p>Strong communication, negotiation and organizational skills.</p></li><li><p>Good knowledge of Microsoft Office, particularly Excel and Outlook.</p></li><li><p>Ability to manage several tasks and follow up accurately.</p></li><li><p>Proactive, responsible and detail-oriented personality.</p></li><li><p>Ability to work independently and communicate with an international team.</p></li><li><p>Existing business contacts or experience in customer development is an advantage.</p></li><li><p>Based in Cairo and available to work from the Egypt office.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>Under the overall guidance and supervision of the Administrative Associate and the Administrative Analyst respectively, the Administrative Assistant provides support to office operations performing a variety of standard administrative processes in particular those related to Travel and Logistic ensuring high quality and accuracy of work.&nbsp; The Administrative Assistant promotes a client, quality and results-oriented approach.</p><br> <p>The Administrative Assistant works in close collaboration with the Operations, Programme and projects staff in the CO and other UN agencies staff to exchange information and ensure consistent service delivery.</p><br> <p><b>Scope of Work&nbsp;</b></p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1. Implement operational strategies in alignment with governing rules and regulations and with a focus on consistency and quality:</b></p><br> <ul> <li>Ensure full compliance of administrative activities with UN/UNDP rules, regulations, policies and strategies</li> <li>Provide inputs to the CO administrative business processes mapping and implementation of the internal standard operating procedures (SOPs).&nbsp;</li> <li>Provide inputs to preparation of administrative team results-oriented workplans.&nbsp;</li> </ul> <p><b>2. Provide appropriate and required administrative and logistical services to the Country Office</b></p><br> <ul> <li>Serve as custodian for management of office stationery supplies, including maintenance of stock list of stationery, distribution of stationery as required by staff, and keeping a log of distribution.&nbsp;</li> <li>Provide support to organization of procurement processes, including preparation of RFQs, ITBs or RFPs documents, and receipt of quotations, bids or proposals and their preliminary evaluation.&nbsp; Prepare POs. Organize shipments and customs clearance arrangements.&nbsp; Prepare documents/documentation for UNDP shipments (received/sent) and implement follow-up actions.&nbsp; Perform Buyer role in ERP.</li> <li>Arrange travel and hotel reservations, review POs for travel activities, and prepare travel authorizations. Provide support to staff members and their dependents by processing requests for visas, identity cards and other documents in accordance with requirements of the United Nations and national government.&nbsp; &nbsp;When requested, collect information for DSA, travel agencies, and other administrative surveys.</li> <li>Arrange vehicle transportation, regular vehicle maintenance and insurance. Check and record vehicle daily log and gas consumption, update and maintain vehicle history report.&nbsp;</li> <li>Follow up on deadlines, commitments made, actions taken, and coordination of collection and submission of the reports to head of unit.&nbsp;</li> <li>Provide support to the organization/maintenance of common services and maintenance of common premises. Maintain files and records relevant to office maintenance.&nbsp;</li> <li>Maintain contacts with visitors and staff, arrange appointments and meetings, and when needed, take minutes, act as an interpreter and/or translate simple correspondence. Compile and prepare briefing and presentation materials, speeches, background information and documentation for meetings and missions.</li> </ul> <p><b>3. Ensures facilitation of knowledge building and knowledge sharing through:</b></p><br> <ul> <li>Help organize and participate in training for the operations/projects staff on administration.&nbsp;</li> <li>Provide sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><b>Institutional Arrangement</b></p><br> <p>The Administrative Assistant will report directly to the Administrative Associate (Travel and Logistics). The HR Assistant will work closely with the Administration team and engage with various stakeholders to ensure compliance and delivery of administrative and logistical services.<br> &nbsp;</p><br> <p><b>Competencies</b></p><br> <i><b>Core</b></i> <br> <b>Achieve Results:</b> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <b>Think Innovatively:</b> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp; <br> <b>Learn Continuously:</b> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <b>Adapt with Agility:</b> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp; <br> <b>Act with Determination:&nbsp;</b> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <b>Engage and Partner:</b> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <b>Enable Diversity and Inclusion:</b> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp; <br> <p><b>Cross-Functional &amp; Technical competencies&nbsp;</b></p><br> <br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <b>Business Management</b> Operations Management <ul> <li>Ability to effectively plan, organize, and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner.</li> <li>Knowledge of relevant concepts and mechanisms</li> </ul> <br> <b>Business Management</b> Customer Satisfaction/Client Management <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.&nbsp;</li> <li>Provide inputs to the development of customer service strategy.&nbsp;</li> <li>Look for ways to add value beyond clients' immediate requests.&nbsp;</li> <li>Ability to anticipate client's upcoming needs and concerns.</li> </ul> <br> <b>Business Management</b> Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <p><i><b>Administration &amp; Operations&nbsp;</b></i></p><br> <p>UN travel documents&nbsp;</p><br> <ul> <li>Knowledge of regulatory frameworks and processes related to UN travel documents; ability to facilitate the insurance of UN travel documents for UNDP and UN agencies; processing of visas, and ensure oversight and endorsement&nbsp;</li> </ul> <br> <i><b>Administration &amp; Operations</b></i> Vehicle management <ul> <li> <p>Knowledge of policy and procedures on fleet management</p><br></li> </ul> <br> <i><b>Procurement</b></i> Procurement Management <ul> <li> <p>The ability to acquire goods, services or works from an outside external source.</p><br></li> </ul> <br> <p><b>Required Skills and Experience</b></p><br> <b>Min. Education requirements</b> <ul> <li>Secondary education is required. OR</li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, or an equivalent field will be given due consideration, but it is not a requirement.</li> </ul> <br> <b>Min. years of relevant work experience&nbsp;</b> <ul> <li>Minimum of 5 years (with secondary education) or 2 years (with bachelor’s degree) of relevant administration experience at the national or international level is required.</li> </ul> <br> <b>Required&nbsp; skills&nbsp;</b> <ul> <li>Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems such as ERP.&nbsp;</li> </ul> <br> <b>Desired skills in addition to the competencies covered in the Competencies section</b> <ul> <li>Prior relevant working experience with the UN/UNDP, an international organization or an international NGO.</li> <li>Experience in handling of web-based management systems (Quantum).</li> <li>Direct experience applying and ensuring compliance with UN/UNDP rules, regulations, policies, and procedures.</li> <li>Practical experience with the full range of administrative tasks, including processing administrative &nbsp;transactions, managing contracts, tracking positions, and handling staff entitlements and benefits.</li> </ul> <br> <b>Required Language(s)&nbsp;</b> <ul> <li>Fluency in English, and Arabic is required.</li> </ul> <br> <b>Professional Certificates</b> <ul> <li>Specialized certification in Administration or Procurement is desirable</li> </ul> <br> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<p><strong><em>MSP Programme Management Officer / Senior Programme Management Officer</em></strong></p><p><br></p><p>The Recruitment Programme Management Specialist is responsible for the day to day operations and management of MSP services. This includes managing client relationships and MSP resources; ensuring teams are achieving results, distributing resource responsibilities for appropriate requisition coverage, and serving as the escalation point for daily operations. The Programme Management Specialist has the primary goal of ensuring ongoing success of the MSP programs.</p><p><br></p><p>We are looking for a recruitment professional to cover several countries in the region, and should possess excellent recruitment process knowledge, stakeholder management experience and is comfortable working in a broad role that spans the entire recruitment life cycle, while being sensitive to cultural differences. Previous experience in managing third party vendors, on-boarding and compliance is required for this role. This role will cover several countries in the region, so the successful candidate should have a good understanding of the legislation, employment law, business practice for the region. Alternatively, the individual should have the ability to communicate with colleagues who can provide the necessary information.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><br></p><ul><li>Responsible for managing relationship with local hiring managers and managing their temporary recruitment requests.</li><li>Record and maintains information regarding recruitment agency performance and hiring manager requirements.</li><li>Responsibilities will include carrying out vacancy qualification meetings with hiring managers, briefing 3rd party suppliers, screening incoming CV’s, scheduling interviews with hiring managers, on boarding and contractor management activities. Manage local relations with client and agencies.</li><li>Work across multiple jurisdictions in the region</li><li>Assure customer satisfaction and resolves all local issues with customer and agencies.</li><li>Monitor successful achievement of local service level agreements</li><li>Provide statistical analysis support and other duties as client’s needs dictate</li><li>Conduct resource planning with the customer to anticipate future recruitment needs</li><li>Use market data and a competitive bidding process to control the customers cost</li><li>Work in line with SLA and KPI requirements and expectations of NES</li></ul><p><br></p><p><strong><u>Qualifications</u></strong></p><p><br></p><ul><li>Appropriately manage the customer need</li><li>Vendor Management Service/Managed Service provider experience</li><li>Staffing industry experience</li><li>Ability to communicate effectively in writing, verbal, interpersonal, and in presentations in English</li><li>Be able to adapt and work with different cultures and working practices</li><li>Able to interact and communicate with all levels of management and staff</li><li>Analyze and present complex data to clients</li><li>Detail oriented, critical thinker, problem solver</li><li>Strong communication and customer service skills with ability to lead colleagues and the client</li><li>The ideal candidate will be proven in programme expansion / cross selling within clients</li></ul><p><br></p>

<p>Established in 2008, <strong>Geidea</strong> epitomizes customer focused empowerment and commercial success through continuous innovation.</p><p><strong>Geidea</strong> makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.</p><p>Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.</p><p>Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking</p><p>To maintain competitive advantage as we grow, we are currently looking for new <strong>Merchant Enablement Officer:</strong></p><p><br></p><p><strong>Job Purpose:</strong></p><p>The Merchant Enablement Officer will assist the Merchant Enablement team in ensuring efficient communication, system updates, and coordination with internal and external stakeholders. This role provides an opportunity to gain hands-on experience in merchant operations, compliance processes, and system management within a dynamic work environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Communicate effectively with the coordinators' team and Compliance team to facilitate the verification process.</li><li>Handle communication with Acquirer Banks for change requests and monitor stock availability.</li><li>Process mailbox requests daily, including updating merchant data on the system and managing feature additions or cancellations.</li><li>Assist in tracking and resolving merchant-related issues in coordination with relevant teams.</li><li>Support the preparation of reports and documentation for merchant operations.</li><li>Ensure compliance with company policies and industry regulations during the merchant enablement process.</li><li>Collaborate with internal teams to streamline onboarding processes and improve operational efficiency.</li><li>Maintain accurate records of onboarding activities and update systems as needed.</li><li>Provide timely and accurate responses to inquiries from internal and external stakeholders.</li></ul><p><br></p><p><strong>Requirements:</strong></p><ul><li>1-3 Years of relevant experience</li><li>Strong communication skills (must).</li><li>High attention to detail and organizational skills (must).</li><li>Basic knowledge of merchant services and systems (preferred).</li><li>Problem-solving skills and the ability to work in a fast-paced environment.</li></ul><p><br></p><p>Our values guide how we think and act - They describe what we care about the most</p><p><strong>C</strong>ustomer first - It’s embedded in our design thinking and customer service approach</p><p><strong>O</strong>pen - Openness allows us to constantly improve and evolve</p><p><strong>R</strong>eal - No jargon and no excuses!</p><p><strong>B</strong>old - Constantly challenging ourselves and our way of thinking</p><p><strong>R</strong>esilient – If we fail, we bounce back stronger than before</p><p><strong>C</strong>ollaborative - We know that we can achieve a lot more as a team</p><p>We are changing lives by constantly striving for a better solution</p><p><br></p><p>Click apply below and become part of the <strong>Geidea </strong>story</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>JOB PURPOSE</p><br><p>To assist in the design and implementation of a common and consistent Model Risk Management program to effectively manage Model Risk validation in accordance with internal policy and regulatory requirements. In addition to assisting the Model Risk Manager in managing framework for the bank with the objective of a forward-looking approach, coupled with a strong Risk Culture, and a robust IMMMR (Identification, Measuring, Managing, Monitoring and Reporting).</p><br><p>DESCRIPTION</p><br><p>Business Support</p><br><p>1.Assist in setting up &amp; applying validation methodologies of different types of Models Based on scoring, recommend, which Model, requires external or internal validation, as well as risk acceptance to ensure applying industry standards.</p><br><p>2.Assist in ensuring Model Risk Documentation is in place to have a solid model inventory bank wide.</p><br><p>3.Update the EUC inventory on annually basis and ensure the solid backup of the critical spreadsheets to monitor End User computing &amp; ensure that a mitigation process is in place for critical spread sheets.</p><br><p>4.Coordinate with the Vendor, Spreadsheet owner and project management to implement the automation process</p><br><p>5.Follow up with Model Risk Champions, Model owner, Project Management and Internal Consultant on the ongoing assessment to start the Automation and Validation process.</p><br><p>6.Assist in implementing appropriate technology in order to monitor Model Risk Management diligently.</p><br><p>7.Prepare the Model Risk Standard Reports and action plans to be presented to NFRCC and BRC.</p><br><p>Policies, Processes, and Procedures</p><br><p>8.Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p>Day- to-day operations</p><br><p>9.Follow the day-to-day operations related to own jobs in the Reputation, Strategic &amp; Model Risks department to ensure continuity of work</p><br><p>Compliance</p><br><p>10.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications &amp; Experience <br> Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent.<br> For Officer: 1 to 3 years of relevant experience <br> For Senior Officer: 3 to 5 years of relevant experience <br> Statistics Knowledge <br> Certificate in IT is preferable<br> Basic Knowledge in Business, It Management &amp; Programming</p><br><p>Skills <br> Excellent command of English and Arabic languages<br> Analytical skills<br> Advanced excel modelling skills<br> Must be adept in use of basic software such as MS Office, Internet and email.<br> Analytical Skills <br> Problem solving<br></p><br><br> </div>

<p><strong>Unleash Your Vision as Chief Executive Officer in Cairo!</strong></p><p>Are you a visionary leader with a proven track record of driving success in the pharmaceutical sector? This is your unparalleled opportunity to lead a dynamic organization to new heights as our next <strong>Chief Executive Officer (CEO)</strong>. Based on-site in Cairo, Egypt, you will be at the helm of strategic growth, operational excellence, and market expansion. Join us and shape the future of healthcare!</p><p><strong>What You'll Be Doing: Igniting Growth &amp; Innovation</strong></p><ul><li><p><strong>Strategic Vision &amp; Execution:</strong> Develop and implement cutting-edge <strong>Sales Strategies</strong> and <strong>Marketing Strategy</strong> to capture new markets and enhance brand presence.</p></li><li><p><strong>Financial Stewardship:</strong> Oversee comprehensive <strong>Financial Management</strong>, ensuring sustainable growth, profitability, and resource optimization.</p></li><li><p><strong>Operational Excellence:</strong> Drive efficiency and innovation across all operational facets, optimizing processes and fostering a culture of continuous improvement.</p></li><li><p><strong>Team Leadership &amp; Development:</strong> Inspire, mentor, and lead a high-performing executive team, cultivating a collaborative and results-driven environment.</p></li><li><p><strong>Stakeholder Engagement:</strong> Build and nurture robust relationships with key stakeholders, including investors, partners, and regulatory bodies.</p></li><li><p><strong>Market Expansion:</strong> Identify and capitalize on new business opportunities, driving aggressive expansion within the pharmaceutical landscape.</p></li></ul><p><strong>Growth Opportunities: Your Path to Impact</strong></p><p>As CEO, your journey will be one of profound impact and continuous challenge. You will have the autonomy to steer the company's direction, innovate new business models, and leave an indelible mark on the pharmaceutical industry in the region. This role offers unparalleled exposure to global markets and the chance to build a legacy of success.</p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Visionary Leadership:</strong> A minimum of <strong>8-10 years of progressive experience</strong> in senior management or executive roles, within the pharmaceutical / cosmeceutical industry.</p></li><li><p><strong>Strategic Acumen:</strong> Proven expertise in developing and executing winning <strong>Sales Strategies</strong> and <strong>Marketing Strategy</strong> that drive significant market growth.</p></li><li><p><strong>Financial Mastery:</strong> Exceptional capabilities in <strong>Financial Management</strong>, including budgeting, forecasting, and P&amp;L responsibility.</p></li><li><p><strong>Operational Prowess:</strong> Demonstrated success in optimizing operations, enhancing efficiency, and scaling businesses effectively.</p></li><li><p><strong>Leadership Excellence:</strong> A track record of building, motivating, and leading high-performing teams to achieve ambitious goals.</p></li><li><p><strong>Industry Insight:</strong> Deep understanding of the pharmaceutical landscape, regulatory environments, and market dynamics in Egypt and the broader region.</p></li><li><p><strong>Decision-Making:</strong> Ability to make critical, high-stakes decisions with confidence and clarity.</p></li><li><p><strong>Career Level Expectation:</strong> This is a demanding <strong>Senior Management</strong> position requiring a leader who thrives on challenges and is ready to make a significant, immediate impact.</p></li></ul><p></p>

About the role Here HR isn't a support function — it's the product. As an HR Advisor, you'll own client accounts, advise the people who run them, and see your work move real businesses across Egypt and Saudi Arabia.<br>What you'll do Serve as the primary HR point of contact for a portfolio of client accounts, building trusted relationships with stakeholders Manage the full employee lifecycle: onboarding, performance, engagement, offboarding Advise clients on HR policy, labor law compliance Handle employee relations issues with discretion and sound judgment Support recruitment and workforce planning in coordination with the talent team Maintain accurate HR records, documentation, and reporting Contribute to improving internal processes and service delivery<br>What you'll need 2+ years in an HR generalist, HR officer, or people-facing HR role Solid working knowledge of labor law (Egypt and/or KSA a strong plus) Strong communication skills in Arabic and English The ability to manage multiple priorities without dropping the ball — comfort with a demanding, client-facing pace A bachelor's degree in HR, Business, or a related field HR certification (HRCI, SHRM, CIPD) is a plus

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Optimizing multi-hazard early warning (MHEW) capabilities, ensuring that Djibouti Government can effectively leverage climate and risk data to protect communities and mitigate disaster impacts.<br> Work Location<br>Home Based<br> Expected duration<br>1Oct2026 - 31Mar2027<br> Duties and Responsibilities<br>Established in December 1999, the United Nations Office for Disaster Risk Reduction (UNDRR) is the designated focal point in the United Nations system for the coordination of efforts to reduce disasters and to ensure synergies among the disaster reduction activities of the United Nations and regional organizations and activities in both developed and less developed countries. Led by the United Nations Special Representative of the Secretary-General for Disaster Risk Reduction (SRSG), UNDRR has over than 160 staff located in its headquarters in Geneva, Switzerland, and in regional offices. Specifically, UNDRR guides, monitors, analyses and reports on progress in the implementation of the Sendai Framework for Disaster Risk Reduction 2015-2030, supports regional and national implementation of the Framework and catalyzes action and increases global awareness to reduce disaster risk working with UN Member States and a broad range of partners and stakeholders, including civil society, the private sector, parliamentarians and the science and technology community. In the context of the UN Secretary-Generals initiative on Early Warnings for All (EW4All), the CREWS endorsed a project to strengthen the capacity of Djiboutian authorities to produce, deliver, and disseminate Multi-hazards Early Warning Systems. This project is implemented by the CREWS implementing partners World Meteorological Organization (WMO) and UNDRR in collaboration with the Djibouti National Meteorological Agency (ANM), Djibouti Center for Scientific Studies and Research (CERD) and the Executive Secretariat for Risk and Disaster Management (SEGRC). The project was launched in 2024 and has significantly strengthened disaster risk knowledge among national and sub national authorities. It already enhanced skills in applying risk data for multi hazard early warning systems (MHEWS), improved national capacities to identify gaps in managing hazard, exposure, vulnerability, and impact data, and reinforced coordination mechanisms. The planned consultancy will support the coordination and implementation of UNDRR’s CREWS project activities ensuring alignment between other disaster risk reduction and early warning activities and will in addition reinforce the capacity of the national early warning systems initiative. Duties and Responsibilities This national consultancy will be home-based and will work in close collaboration with the office of the Sendai Framework focal point for Djibouti, the Executive Secretariat of Disaster Risk Management (SEGRC), under the supervision of the Chief of UNDRR’s Regional Office for the Arab States (ROAS). The national consultant will support the implementation, monitoring and evaluation of the CREWS Djibouti project, ensuring alignment with ongoing and planned disaster risk reduction and early warning activities in Djibouti. - Coordinates CREWS Djibouti project activities in close collaboration with UNDRR ROAS, SEGRC, and other relevant government and non-governmental partners, as well as the Resident Coordinator’s Office, the United Nations Country Team and Resident Coordinator Office in Djibouti. - Support the national coordination mechanism for EW4All in Djibouti which is led by SEGRC. - Provides substantive support for disaster risk reduction policy coordination, including the review and analysis of emerging development issues and trends in Djibouti. - Assists in organizing and facilitating workshops, trainings and meetings in Djibouti, in collaboration with the UNDRR ROAS, SEGRC and other implementing partners. - Organizes regular coordination and monitoring meetings at technical involving relevant partners as well as CREWS project Steering Committee meetings to ensure an efficient implementation of the project and alignment with other disaster risk reduction and early warning activities. - In close coordination with UNDP, supports data and risk analysis activities and assists implementing partners to establish the situation room by coordinating a knowledge exchange between ICPAC and SEGRC. - Supports the organization of a SIMEX exercise involving all relevant partners in Djibouti to text the operation of the national and subregional simulation rooms. - Contributes to the preparation of various written outputs, e.g. project narrative reports, draft background papers, concept notes and agendas, analytical notes, sections of reports and studies, inputs to publications for CREWS Djibouti project. - Coordinates and provides operational and substantive support to consultative and other meetings, conferences and related events, including proposing agenda topics, identifying and proposing participants, preparing background documents and presentations, handling logistical arrangements, and supporting follow-up actions, as required. - Supports the consultant that will develop the Terms of Reference of the National DRR platform by providing relevant inputs and engaging relevant counterparts. - Assist in preparing a disaster risk reduction impact story for Djibouti for national, regional and global dissemination. The following deliverables are expected from the assignment: 1. Inception and monthly progress reports on achievements and challenges using the format shared by UNDRR. It is expected that the progress reports include evidence for example, list of participation of events, consultations, simulation exercise, impact story to demonstrate that relevant partners engaged and other project related activities, and list of written inputs provided and contributions drafted to reports. 2. At least three (additional two) national workshops organized, including on (1) launching the early warning mechanism, (2) reviewing the gender-responsive and disability inclusive DRR guidance, (3) the validation of the multi-dimensional risk analysis, (4) the project validation workshop and well as the (5) consultation of the Terms of Reference of the National DRR Platform. 3. Technical coordination meetings organized on a monthly basis and Steering Committee meetings twice a year. The deliverables should be presented so that they are understandable, useful and relevant for the above-listed audiences.<br> Qualifications/special skills<br>• Advanced university degree (Master's degree or equivalent) in information systems, information technologies, computer science, disaster and emergency management, or related area is required is required. • A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. • A minimum of five (5) years of progressively responsible experience in disaster risk reduction, early warning systems and working with multiple partners and stakeholders is required; • A minimum of three (3) years of experience in project coordination, conducting consultation processes and organization of events is required; Confirmed expertise in risk and disaster management is required, with significant national-level experience; • Experience in managing disaster risk data sets and understanding of risk analysis is desired; • Experience in Microsoft Office Applications is required.<br> Languages<br>• English and French are the working languages of the United Nations Secretariat. For this job opening, Fluency in spoken and written English and French is required. Knowledge of Arabic is desired. The official United Nations Secretariat languages: Arabic, Chinese, English, French, Russian and Spanish.<br> Additional Information<br>Due to the high volume of applications received, only successful candidates will be contacted.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.<br><br><strong>Planning Manager - Your future position? <br><br></strong>As a Planning Manager, you will lead the supply and production capacity planning for Operations at local level, based on end-to-end production cycle time, inventory, technical challenges, productivity and EHS requirements to secure that products can be manufactured and supplied on time to customers from existing manufacturing facilities. In this role, you will be based in our 6th October City site and report directly to the Supply Chain Manager.<br><br><strong>Your Main Responsibilities Will Include<br><br></strong><strong>Strategy design and execution<br><br></strong><ul><li>Provide key supply and production capacity inputs to the regional Operations (D&amp;S) plans and participate in the design of the local Operations and Supply Chain &amp; Planning strategies as well as definition of related objectives based on input provided by other local functions, e.g. Commercial or Business Development.</li><li>Oversee the design and execution of tactical and operational plans at site level to meet local Operations objectives.<br><br></li></ul><strong>Function management<br><br></strong><ul><li>Maintain an appropriate level of inventory following corporate standards (SLOB / Inventory ownership and leadership).</li><li>Control that customer (internal and external) response is made on time and develop realistic daily plans considering capacity and raw material availability.</li><li>Work under the standards of quality, safety and industrial hygiene and good practices.</li><li>Analyse planning performance and improve the KPI’s by using statistical models and best practices.</li><li>Identify and Implement opportunities for improvement.</li><li>Monitor and check accuracy of supply and inventory data in related systems.</li><li>Produce and distribute daily, weekly, and monthly status reports (e.g. COOISPI schedule, OTS, past due purchase orders).</li><li>Agree on regular basis the short and mid-terms capacity levels to plan with the shop floor and ensure alignment of production plan(s) with agreed standards. </li><li>Advise on and monitor configurations in SAP.</li><li>Act as escalation point for resolution of problems, complaints and prioritisation issues.</li><li>Control and report achievement of service level targets to stakeholders.</li><li>Develop annual budget and expense control and execute the annual operating plan accordingly.</li><li>Monitor workload and calendars to maintain the balance in the department.<br><br></li></ul><strong>People management<br><br></strong><ul><li>Oversee the execution of annual human resources processes within the Site Planning team and validate related results.</li><li>Work with the local and regional Supply Chain &amp; Planning and Operations management as well as HR Business Partner(s) in developing a local talent pipeline.</li><li>Drive the development and promotion of Planning talents within and outside Supply Chain &amp; Planning and Operations at local level.<br><br></li></ul><strong>You?<br><br></strong>Are you someone who wants to shape your world? Who excels being in a culture where you can express yourself in a creative team environment? Who wants to collaborate and learn together with teams who are as passionate as you are? Then join us and impact your world!<br><br><strong>Your Professional Profile Includes<br><br></strong><ul><li>Bachelor's degree in Engineering, Supply Chain Management, Operations Management or related discipline.</li><li>MBA or Master’s Degree in a Technical field is preferred.</li><li>10 years of experience in manufacturing operations with strong background in supply chain planning, quality and/or materials management, including exposure to business process redesign and systems implementations.</li><li>3+ years of experience in people management.</li><li>Understanding of Forecasting (Statistical Models).</li><li>APICS Certification Desired</li><li>ERP/MRP expertise</li><li>Strong affinity to systems and analytical tools (Desired SAP, BI, BO)</li><li>Proficient in Microsoft office tools</li><li>Fluency in English<br><br></li></ul><strong>Our Benefits<br><br></strong><ul><li>Excellent opportunities for progressive learning and development.</li><li>A creative team environment that will inspire you.</li><li>Great compensation package.</li><li>Annual bonus.</li><li>Insurance*<br><br></li></ul>(*As per company guidlines)<br><br>At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.<br><br>We value the different perspectives that come from diverse cultures, backgrounds, and experiences.<br><br>Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.<br><br>Every essence of you enriches our world. Join us in making a difference together.

Your potential has a place here with TTEC’s award-winning employment experience. As a <strong>Bilingual Portuguese and English Sales Representative </strong>working <strong>On-site</strong> in <strong>Cairo, Egypt</strong>, you’ll be a part of bringing humanity to business. #experienceTTEC<br><br>Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Egypt says it all!<br><br><strong>What You’ll Be Doing<br><br></strong>Your role as a Bilingual Portuguese and English Sales Representative will involve generating new business and using a consultative approach to provide tailored solutions that meet the clients’ unique needs, while executing sales strategies to achieve the targets through outbound and sales calls.<br><br><strong>During a Typical Day, You’ll<br><br></strong><ul><li>Manage outbound calls and emails to support customers through the full onboarding process and post-migration support period, delivering an outstanding customer experience at every interaction.</li><li>Engage customers in a consultative manner to understand their shipping needs during migration, provide tailored onboarding support, and help them successfully navigate new systems and understand their invoices.</li><li>Assess each customer's shipping profile during onboarding to ensure successful activation, address technical questions, detect potential upsell opportunities, complete system workflows, and escalate commercial or complex migration queries to the appropriate teams when needed.</li><li>Navigate to key decision-makers within migrating customer organizations to facilitate smooth account setup, address transition concerns, and ensure all stakeholders understand the migration process.</li><li>Support customer migration and activation by guiding customers through their transition to a new systems, building trust during onboarding, and ensuring they successfully activate their accounts.<br><br></li></ul><strong>What You Bring To The Role<br><br></strong><ul><li>Strong interest in customer engagement and support, with confidence initiating outbound conversations and resilience in handling concerns during customer transitions. Previous sales or account management experience is preferred.</li><li>Excellent communication and interpersonal skills to build trust with customers during critical onboarding phases.</li><li>Ability to learn and apply consultative techniques to understand customer needs, address migration concerns, and guide successful account activation.</li><li>Goal-oriented with a strong focus on achieving activation targets and contributing to successful customer onboarding and retention.</li><li>The ability to understand and empathize with customers navigating system transitions, providing patient support and clear guidance throughout their migration journey.</li><li>Proficiency in the Portuguese, paired with conversational level English.</li><li>Competence in using Microsoft office and CRM software.<br><br></li></ul><strong>What You Can Expect<br><br></strong><ul><li>Excellent sales, product and systems training are provided with ongoing sales coaching.</li><li>Knowledgeable, encouraging, supporting and present leadership.</li><li>Diverse and community minded organization</li><li>Career-growth and lots of learning opportunities for aspiring minds</li><li>Competitive remuneration package, monthly bonus based on performance and 25 days paid leave.</li><li>Private medical &amp; life insurance plan and Tuition Reimbursement<br><br></li></ul><strong>A Bit More About Your Role<br><br></strong>We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.<br><br>You'll report to Sales Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.<br><br><strong>About TTEC<br><br></strong>Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.<br><br>TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.<br><br>Job Type: Full-time<br><br><strong>Primary Location<br><br></strong>EG-Cairo-Cairo<br><br><strong>Job<br><br></strong>_Customer Care Representative

Sales Development Representative (SDR)<br><br>Location: Remote, Egypt<br><br>Employment Type: Full-Time, ICA<br><br>Schedule: U.S. Business Hours overlap required (EST/CST)<br><br>Compensation: $1,200 - $1,500 USD / month + performance incentives<br><br>Reports To: Head of Sales / Sales Manager<br><br><strong>About The Company<br><br></strong>Our client develops cutting-edge voice automation, AI agents, and large language model solutions purpose-built for the healthcare ecosystem.<br><br>Their platform automates inbound and outbound workflows across pharmacy operations, scheduling, insurance verification, billing, and patient engagement through deep integrations with major Pharmacy Management Systems and leading EHR platforms such as Epic and athenahealth.<br><br>Operating within HIPAA, SOC 2, and HITECH compliant environments, they partner with pharmacies, health systems, and pharmaceutical organizations across the United States. They are looking for an ambitious, hands-on Sales Development Representative who can build top-of-funnel pipeline, drive outbound engagement, and qualify high-value enterprise opportunities.<br><br>Role Overview<br><br>The Sales Development Representative (SDR) is the front line of our client's commercial growth engine.<br><br>Approximately 85% of the role will focus on direct outbound prospecting, cold calling, email sequencing, and booking qualified meetings for Account Executives, with 15% focused on list building, CRM hygiene, script optimization, and sales administrative reporting.<br><br>The ideal candidate thrives in a fast-paced, high-volume environment and understands how to turn cold leads into qualified discovery calls through consistent, disciplined outreach.<br><br><strong>This Includes<br><br></strong><ul><li>Executing multi-channel outbound campaigns (cold calls, personalized emails, LinkedIn outreach)</li><li>Prospecting target accounts across US pharmacies, health systems, and pharma companies</li><li>Qualifying inbound and outbound leads against target criteria</li><li>Scheduling discovery meetings and facilitating smooth handoffs to Account Executives</li><li>Managing sales technology stacks, email sequences, and cold call lists</li><li>Maintaining immaculate CRM records and tracking outreach metrics</li><li>Incorporating AI tools (Claude, ChatGPT) to personalize outreach messaging efficiently<br><br></li></ul>The successful candidate should be energetic, resilient on the phone, highly organized, and comfortable operating in a remote environment aligned with US business hours.<br><br>Key Responsibilities<br><br>Pipeline Generation &amp; Cold Outreach<br><br><ul><li>Generate qualified sales opportunities through disciplined outbound prospecting across phone, email, and social channels.</li><li>Build target account lists across US pharmacies, health systems, and pharmaceutical organizations.</li><li>Consistently execute structured outbound sales cadences to hit daily, weekly, and monthly activity targets.</li><li>Conduct cold calls confidently and articulate complex AI value propositions succinctly.<br><br></li></ul>Lead Qualification &amp; Handoffs<br><br><ul><li>Qualify prospect leads against defined buyer personas and decision-maker criteria.</li><li>Identify key decision-makers, buying committees, and operational pain points.</li><li>Book qualified discovery meetings for Account Executives and ensure seamless context handoffs.<br><br></li></ul>Prospect Research &amp; Messaging Optimization<br><br><ul><li>Research target accounts and executive stakeholders to tailor outreach messaging.</li><li>Test new hooks, call scripts, and email subject lines based on prospect responses and team feedback.</li><li>Utilize AI productivity tools (ChatGPT, Claude) to accelerate copy personalization and research workflows.<br><br></li></ul>CRM Hygiene &amp; Sales Operations<br><br><ul><li>Maintain clean CRM data by accurately logging calls, email touches, contacts, and deal stages.</li><li>Keep prospect lists and follow-up schedules organized so zero leads slip through the cracks.</li><li>Share market insights, objection trends, and competitive feedback with the broader commercial team.<br><br></li></ul><strong>Hard Skills &amp; Qualifications<br><br></strong><ul><li>0-2+ years of experience in Sales Development, Business Development, Lead Generation, or customer-facing sales/outbound roles.</li><li>Exceptional spoken and written English skills with a confident, clear phone presence.</li><li>Comfortable making high-volume cold calls and engaging new decision-makers daily.</li><li>Hands-on experience with CRM platforms (Salesforce or HubSpot).</li><li>Exposure to sales engagement and intelligence tools (e.g., Apollo, ZoomInfo, Clay, Outreach, Salesloft, Instantly, Aircall).</li><li>Ability to work full-time hours aligned with US Eastern or Central time zones.<br><br></li></ul><strong>Preferred Tools<br><br></strong><ul><li>CRM: Salesforce / HubSpot</li><li>Sales Engagement &amp; Data: Apollo, ZoomInfo, Clay, Outreach, Salesloft, Instantly, Aircall, HeyReach</li><li>Productivity &amp; AI: ChatGPT, Claude, Google Workspace</li><li>Social Prospecting: LinkedIn Sales Navigator<br><br></li></ul>Candidates do not need experience with every tool listed. Outbound grit, strong phone skills, high coachability, and quick software adaptability are prioritized.<br><br>Soft Skills<br><br><ul><li>Hunter Mentality: Driven by creating new opportunities through proactive outreach.</li><li>Coachability: Quick to implement feedback and refine outreach tactics.</li><li>Resilience: Persistent, positive, and undeterred by rejection.</li><li>Organization: Meticulous in managing follow-ups, lead status, and calendars.</li><li>Self-Starter: Takes accountability for activity metrics in an autonomous remote environment.<br><br></li></ul><strong>About The Ideal Candidate<br><br></strong>The ideal candidate is an ambitious, goal-driven sales practitioner who loves the chase of opening new doors. You understand that an SDR's core focus is generating qualified meetings—not closing deals—and you enjoy the challenge of introducing cutting-edge AI technology to healthcare stakeholders. You are curious, organized, and excited to join a fast-growing tech company where activity directly drives commercial success.<br><br>Why This Role Matters<br><br>This position is the primary engine behind company pipeline growth. Every qualified meeting booked directly expands the customer base and helps US healthcare organizations modernize operations using state-of-the-art AI automation.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Summary</strong></p><br><p>The Sales Manager FCV – Oil &amp; Gas is responsible for driving profitable growth and market expansion across the Oil &amp; Gas sector by developing strategic customer relationships, driving project pursuits, and positioning Emerson Flow Controls as the preferred supplier of products, services, and solutions. This role serves as a trusted advisor to customers while leading account strategies that support long-term business growth and customer success<strong>.</strong></p><br><p><strong>In This Role, Your Responsibilities Will Be:</strong></p><br><p>Business Development &amp; Sales Growth</p><br><ul><li>Meet or exceed annual business goals, bookings targets, and financial objectives for the assigned Oil &amp; Gas sector.</li><li>Develop and execute sales strategies that drive growth and increase market penetration.</li><li>Identify, develop, and close KOB2 and KOB3 opportunities across assigned accounts.</li><li>Drive adoption of Flow Controls products, services, and lifecycle solutions within customer facilities.</li><li>Lead competitive displacement initiatives and upgrade opportunities.</li><li>Support long-term growth through installed base development and strategic account management.</li></ul><p>Customer &amp; Account Management</p><br><ul><li>Establish and maintain strong relationships with executive leadership and key decision-makers.</li><li>Position Emerson Flow Controls as the preferred provider of technology, products, services, and solutions.</li><li>Act as a trusted advisor by understanding customer challenges and delivering value-driven solutions.</li><li>Develop, maintain, and execute comprehensive account and site plans covering all Flow Controls business units.</li><li>Build long-term service, turnaround (STO), and spare parts agreements.</li><li>Develop strategic partnerships that foster customer loyalty and long-term business growth.</li></ul><p>Collaboration &amp; Business Alignment</p><br><ul><li>Work closely with other Emerson Automation Solutions divisions to maximize cross-business opportunities.</li><li>Coordinate with Local Business Partners to strengthen market presence and account penetration.</li><li>Support implementation of Business Unit initiatives aligned with customer and account strategies.</li><li>Engage required internal resources to support key customer opportunities and strategic initiatives.</li><li>Ensure consistent execution of account plans across all stakeholders.</li></ul><p>Sales Operations &amp; Business Planning</p><br><ul><li>Prepare and present growth plans, forecasts, market intelligence, and pricing strategies.</li><li>Monitor market trends, customer activity, and competitive developments.</li><li>Support forecasting, opportunity management, and business planning activities.</li><li>Maintain strong sales discipline and pipeline management practices.</li><li>Ensure compliance with Emerson Ethics and Trade Compliance requirements.</li></ul><p><strong>Who You Are</strong></p><br><ul><li>You build strong customer relationships and establish credibility with executive stakeholders.</li><li>You understand industry challenges and align solutions to customer business objectives.</li><li>You communicate effectively and influence key decision-makers.</li><li>You demonstrate strong commercial awareness and strategic thinking.</li><li>You are results-oriented and consistently deliver business growth.</li><li>You collaborate effectively across functions and organizations to achieve common goals.</li></ul><p><strong>For This Role, You Will Need</strong></p><br><ul><li>Bachelor's Degree in Mechanical Engineering, Chemical Engineering, or a related discipline.</li><li>Minimum 7 years of sales experience within the Hydrocarbon industry.</li><li>Minimum 7 years of experience in control valves, severe service applications, and KOB2/KOB3 project opportunities.</li><li>Proven track record of achieving and exceeding sales targets.</li><li>Strong understanding of Oil &amp; Gas customer requirements and business drivers.</li><li>Excellent communication and relationship management skills.</li><li>Fluent written and spoken English.</li></ul><p><strong>Preferred Qualifications That Set You Apart</strong></p><br><ul><li>Degree in Instrumentation, Mechanical, or Chemical Engineering.</li><li>Experience supporting MEA customers and KOB1/KOB2 projects.</li><li>Experience using FF2 sizing and selection tools.</li><li>Strong knowledge of Midstream, Refining, and Oil &amp; Gas processes.</li><li>Ability to explain complex control valve applications and technical solutions.</li><li>Strong Microsoft Office skills.</li><li>Experience working with major Oil &amp; Gas customers across the MEA region.</li></ul><p><strong>Our Culture &amp; Commitment to You!</strong></p><br><p>At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.</p><br><p>We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide medical insurance plans, an Employee Assistance Program, tuition reimbursement, employee resource groups, recognition programs, and much more. Our culture prioritizes work-life balance and offers flexible time-off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.</p><br><p>Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, coaching, project management, and on-the-job training.</p><br><br> </div>

<strong>About WPP Media<br><br></strong>WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. <br><br>WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.<br><br>For more information, visit wppmedia.com.<br><br><strong>Role Summary And Impact<br><br></strong>We are seeking a detail-oriented and results-driven Senior Associate, Performance, to join our dynamic team. In this role, you’ll lead the planning, execution, and optimization of cutting-edge paid media campaigns across a diverse range of digital platforms. Your strategic insights and expertise will have a significant impact on our clients' business growth, making you a key player in shaping the future of digital advertising in the region.<br><br><ul><li>Develop and present compelling paid performance proposals that showcase innovative solutions and drive client buy-in.</li><li>Provide expert guidance and thought leadership across Paid Social, Paid Search, and Programmatic advertising channels.</li><li>Consult with and guide the team to design and implement highly effective bidding strategies tailored to a diverse portfolio of clients in the MENA region.</li><li>Collaborate closely with operations teams to ensure campaigns consistently achieve and exceed KPIs, providing proactive optimization guidance and troubleshooting support.</li><li>Serve as the primary point of expertise in client discussions, confidently articulating complex bidding strategies and best practices in a clear and compelling manner.</li><li>Lead client onboarding processes, providing comprehensive support for their technical setup across various bidding platforms.</li><li>Cultivate strong, trusting relationships with clients by proactively identifying and delivering innovative solutions that help them achieve their unique business objectives.</li><li>Prepare and deliver compelling Quarterly Business Reviews, consolidating key insights, highlighting successes, and providing data-driven recommendations for future growth.</li><li>Act as the go-to resource for all things bidding, providing ongoing training, consultation, best practices, platform updates, and mentorship to team members across the organization.</li><li>Lead cross-functional digital projects, such as data partnerships, attribution modeling initiatives, and Dynamic Creative Optimization (DCO) implementations.<br><br></li></ul><strong>Skills And Experience<br><br></strong><ul><li>A minimum of 2-3 years of proven experience in a similar role within a fast-paced agency environment.</li><li>Exceptional client relationship management skills and the ability to design and articulate effective bidding strategies.</li><li>Strong critical thinking and problem-solving skills, with the ability to analyze complex data and develop actionable solutions.</li><li>Exceptional leadership, communication, and presentation skills, with the ability to inspire and influence both internal teams and external clients.</li><li>A deep understanding of the digital advertising landscape, including tracking ecosystems (MMP, Analytics360, Campaign Manager) and emerging technologies.<br><br></li></ul>At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media’s shared core values:<br><br><ul><li>Be Extraordinary by Leading Collectively to Inspire transformational Creativity.</li><li>Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.</li><li>Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.<br><br></li></ul><strong>Life At WPP Media &amp; Benefits<br><br></strong>Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media &amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.<br><br>WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.<br><br>We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodation or flexibility, please discuss this with the hiring team during the interview process.<br><br>Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.<br><br>Please read our Privacy Notice for more information on how we process the information you provide.