Inspection Engineer Jobs in Egypt
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<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.</p>
<h4>Basic purpose:</h4>
<p>Responsible for leading and overseeing the revenue management strategy for Four Seasons Hotel Denver. This role ensures optimal revenue performance through strategic pricing, inventory management, and demand forecasting, while delivering an exceptional luxury guest experience aligned with Four Seasons service culture.</p>
<p>This is a property-based leadership role, requiring close collaboration with Rooms, Sales & Marketing, and Front Office teams to drive results within a dynamic luxury hospitality environment.</p>
<h4>Essential functions:</h4>
<strong>Revenue strategy & performance</strong><br>
<ul>
<li>Direct and control room inventory and rate availability to maximize occupancy, ADR, and RevPAR in alignment with Four Seasons standards.</li>
<li>Develop and execute comprehensive revenue strategies, including segment mix optimization, pricing structures, and demand-based controls.</li>
<li>Partner closely with Sales & Marketing leadership to manage group allocations, evaluate displacement, and optimize transient/group balance.</li>
</ul>
<strong>Systems & inventory management</strong><br>
<ul>
<li>Oversee the effective use of Property Management Systems (Opera or equivalent) and Sales & Catering systems (Delphi), ensuring data integrity and strategic utilization.</li>
</ul>
<strong>Analytics & reporting</strong><br>
<ul>
<li>Produce, analyze, and act upon key revenue reports, including:</li>
<ul>
<li>Daily & weekly forecasts</li>
<li>Monthly market segment analysis</li>
<li>Booking pace & pickup trends</li>
<li>Displacement & compression analysis</li>
<li>Rate performance & resistance reporting</li>
<li>Suite inventory optimization</li>
<li>Channel & source performance</li>
<li>Arrival/departure patterns</li>
</ul>
<li>Prepare and present monthly revenue and reservations performance summaries with actionable insights for senior leadership.</li>
</ul>
<strong>Rate & product optimization</strong><br>
<ul>
<li>Establish and manage pricing architecture, including:</li>
<ul>
<li>BAR tiers, negotiated & package rates</li>
<li>Segment ceilings based on demand patterns</li>
<li>Yield strategies and controls within PMS</li>
<li>Suite and premium inventory strategies</li>
</ul>
<li>Lead and enhance upselling initiatives, ensuring alignment with luxury service delivery and revenue goals.</li>
</ul>
<strong>Leadership & culture</strong><br>
<ul>
<li>Foster a high-performance, service-driven culture rooted in Four Seasons values of respect, integrity, and excellence.</li>
</ul>
<strong>Collaboration & communication</strong><br>
<ul>
<li>Actively participate in key hotel meetings including:</li>
<ul>
<li>Yield & forecast meetings</li>
<li>Sales & marketing strategy sessions</li>
<li>Executive committee meetings</li>
<li>Pre-convention meetings</li>
</ul>
</ul>
<strong>Compliance & standards</strong><br>
<ul>
<li>Ensure compliance with Four Seasons policies, brand standards, and service expectations across all revenue practices.</li>
<li>Maintain readiness to respond to operational or emergency situations in alignment with hotel crisis management protocols.</li>
</ul>
<h4>Non-essential functions:</h4>
<ul>
<li>Support Sales & Marketing efforts, including site inspections and client presentations as needed.</li>
<li>Contribute to annual budgeting and marketing planning processes.</li>
<li>Collaborate with Four Seasons global reservations network and participate in property visits/audits.</li>
<li>Build relationships within the market and Four Seasons network to support benchmarking and talent development.</li>
<li>Perform additional duties as assigned by General Manager, Hotel Manager or Senior Commercial Director.</li>
</ul>
<h4>Knowledge and skills:</h4>
<strong>Education</strong><br>
<p>Bachelor’s degree in Hospitality Management, Business Administration, or related field required.</p>
<strong>Experience</strong><br>
<ul>
<li>Minimum 3–5 years of progressive experience in Reservations and/or Revenue Management within luxury hospitality.</li>
<li>Prior experience with Four Seasons or comparable luxury brand strongly preferred.</li>
<li>Proven track record of driving revenue growth and operational excellence.</li>
</ul>
<strong>Skills and abilities</strong><br>
<ul>
<li>Advanced analytical and strategic thinking capabilities.</li>
<li>Expertise in revenue management principles (forecasting, pricing, displacement analysis).</li>
<li>Strong proficiency in Opera (or similar PMS), Delphi, and revenue management tools.</li>
<li>Exceptional leadership, coaching, and team development skills.</li>
<li>Refined communication and interpersonal skills aligned with luxury guest service.</li>
<li>Ability to thrive in a fast-paced, on-property environment with high service expectations.</li>
<li>Strong attention to detail, organization, and ability to manage multiple priorities.</li>
<li>Demonstrates a passion for luxury hospitality and personalized guest experiences.</li>
<li>Leads with empathy, professionalism, and integrity.</li>
<li>Builds strong cross-functional relationships and acts as a collaborative business partner.</li>
<li>Embodies the Four Seasons service culture: treat others as you wish to be treated.</li>
</ul>
<strong>Travel required</strong><br>
<p>Some travel for conferences or to assist other hotels.</p>
<strong>Hours required</strong><br>
<p>Eight to ten hour shifts; scheduled days and work hours may vary based on need.</p>
<h4>Comprehensive benefits</h4>
<ul>
<li>Salary range $125K - $135K.</li>
<li>Medical, dental, and vision insurance.</li>
<li>Paid time off and vacation pay.</li>
<li>401k participation with company matching program.</li>
<li>Complimentary stays at Four Seasons worldwide, subject to availability.</li>
<li>Discounted RTD Flex Pass.</li>
<li>Complimentary shift meal prepared by the culinary team.</li>
</ul>
<p>Anticipated start date of June 22nd, 2026.</p>
<h4>Equal opportunity employer statement</h4>
<p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Health, Safety, Security, and Environment<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>July 14, 2026<p><br><b>Business Unit:</b></p><br>Integrated Gas<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Job Profile Summary</b></p><br><p>The HSE DGM (Deputy General Manager) is a Shell employee seconded to Rashpetco Company and a member of the Rashpetco Leadership Management Team, reporting to the Rashpetco General Manager and Managing Director (MD). The role provides strategic HSE leadership for the COMPANY, ensuring regulatory compliance, strong governance, and sustained improvement in safety, environmental and asset integrity across all activities.</p><br><p>Jointly with the HSE General Manager (national counterpart) provides advice and expert support to the Rashpetco MDs and to the Company Leadership team in driving improvements in HSE performance. </p><br><p>The job holder will have functional link with Shell Egypt Assets HSE Manager to support alignment in key areas with the Shell Safety, Environment, Asset Management Standards, providing input into the risk analysis and management process for Shell Egypt N.V. </p><br><p><b>Job Description:</b></p><br><ul><li>Accountable to the Rashpetco Managing Director for executing his HSE duties as defined in the HSE Management System Documentation, in a professional and timely manner.</li><li>Accountable for delivery of the requirements under the relevant areas of Shell Safety, Environment, Asset Management Standards and associated mandatory standards applicable to Non-Operated Venture (NOV) operations.</li><li>Provides strategic advice & direction for managing HSE in Operations, Drilling and Project activities and their associated contractors.</li><li>Develop and lead a journey of safety culture change from reactive to proactive through persistent observation, intervention, and constructive feedback. ·</li><li>Oversee the development and implementation of the company annual and 3-year HSE plans.</li><li>Influence the company to adopt key Shell HSE improvement tools, initiatives and assurance processes.</li><li>Ensure that the company is compliant in the matter of process safety including safety cases and asset integrity, in regular auditing supported by coaching to enhance understanding of the related risks, hazards and mitigation measures.</li><li>Agree the company HSE KPI’s and monitor performance.</li><li>Oversee the company Crisis Management and Incident Investigation systems and processes.</li><li>Actively participate in Senior Management Meetings, monthly HSE committee meetings and technical committee meetings e.g. partners’ HSE meetings and EGAS monthly HSE meetings.</li><li>Oversee the monitoring of environmental performance across the company.</li><li>Manage HSE assurance activities to ensure that HSE issues are being adequately identified and managed. Monitor action plan progress and provide assurance to the Managing Director.</li></ul><p><b>Knowledge, Competencies and Skills</b></p><br><ul><li>University level degree in engineering or another relevant field.</li><li>Minimum 20+ years’ experience in Oil & Gas industry in Technical Safety/HSE.</li><li>Demonstrated professional competence in personal, operational, and process safety, as well as environmental management in the context of GHG/energy management and effluent/waste.</li><li>Firsthand exposure to venture and joint venture management, aware of business governance, risk management, performance improvement management, financial/contracts, and procurement governance controls.</li><li>Knowledge of HSSE industry codes and their application and interpretation in projects</li><li>Skill level for Technical Safety tools including HSE Cases, Bowties, HAZID, HAZOP, Layout Reviews and Optimization etc.</li><li>Hands-on experience of project work including design, engineering, contractor selection and management, construction, commissioning, workplace safety and emergency response.</li><li>Good working knowledge of Environmental Management including 14001 systems, EIAs, air and water quality requirements, waste management, greenhouse gas reduction, sustainable development and biodiversity.</li><li>Good working knowledge of Occupational Health Management, including Health risk assessments, health compliance monitoring, COSHH/MSDS, pandemic planning, medical emergency response, noise/health impact monitoring, drinking water analyses, food hygiene inspections and medical fitness examinations.</li><li>Hands-on experience of HSE auditing (Team Leader role), previous formal training desirable.</li><li>Excellent communication, influencing, stakeholder’s management and interpersonal skills to face changes and conflicts.</li><li>Able to persuade and influence range of partners and stakeholders.</li><li>Target-orientated and self-motivated, able to work under minimum supervision</li><li>Able to produce concise, well-structured reports and management system documents in English.</li><li>For offshore and remote location visits the job holder should be medically fit, and able to undertake offshore survival training.</li></ul><p><b>Organizational Structure (Internal/ External Interaction)</b></p><br><p>Lead a community of national staff between Cairo office and Idku site made up of diverse HSE functions and administrative staff to provide significant input for the development and implementation of cohesive short term and long term HSE strategies.</p><br><p>The job will involve frequent travel between Cairo and the Idku gas hub, offshore facilities and offshore drill rigs, Abu Qir base, waste disposal sites and other project locations and sites/premises.</p><br><p>Internally: the job holder interfaces with colleagues within the HSE Department and Operations, Drilling and Project personnel from General Managers down. </p><br><p>Meanwhile, will also be required to establish good working relationships with colleagues at management levels within Shell Egypt. The job holder will be required to work closely with the Shell Egypt HSE function to ensure alignment between Rashpetco and Shell. </p><br><p>Externally: the job holder interfaces with Egyptian HSE regulators, EGAS personnel and representatives from other oil and gas companies within, and external to Egypt. The job holder will be an advocate to stakeholders of Shell's approach to HSE risk management; will interface with contracting partners and other external stakeholders.</p><br><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>
<p><h4>Join us<\/h4>\n<p>At Vodafone, weu2019re not just shaping the future of connectivity for our customers u2013 weu2019re shaping the future for everyone who joins our team. When you work with us, youu2019re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<\/p>\n\n<h4>Role purpose<\/h4>\n<p>To design a unified, scalable, and secure data blueprint in conjunction with the tech group to integrate scattered network and business data. This role ensures that all data projects align with the business vision while maintaining a unified standard across all departments to avoid data silos.<\/p>\n\n<h4>Role profile<\/h4>\n<p><strong>Technology stack ownership and alignment with data group technology:<\/strong> Lead the evaluation and selection of all data tools and ensure group approval for these tools (e.g., choosing the data virtualization tools, choosing the cloud provider, or the data lake technology). Also responsible for reporting to the group architecture maturity index and initiating any project to meet it.<\/p>\n<p><strong>Enterprise data transformation:<\/strong> Assess current and planned architecture and identify gaps towards trustworthy data and work on high-level design for these projects to ensure engagement of business and governance u2013 during the project, the principal architect will be responsible for ensuring that objectives and KPIs are achieved.<\/p>\n<p><strong>Data infrastructure readiness for AI:<\/strong> Preparing the data foundation so that internal data scientists can safely use data in their models to learn. If any gaps are discovered, a roadmap should be put in place to close them.<\/p>\n<p><strong>Architectural enablement for \"Intelligent Data Apps\":<\/strong> The architect must ensure the data infrastructure perfectly supports intelligent data software products that add more analytical insights for business (inbound and outbound data flow) and future-proof visualization tools.<\/p>\n<p><strong>Business alignment, governance, and lifecycle management:<\/strong> The architect ensures the technology roadmap serves business demand and maintains the long-term health of the data ecosystem.<\/p>\n\n<h4>Responsibilities<\/h4>\n<p><strong>Technology stack ownership and alignment with data group technology:<\/strong><\/p>\n<ul>\n<li>Negotiate with group architecture on yearly plan and budget.<\/li>\n<li>Responsible for evaluating SOA and identifying gaps to be studied and budgeted for implementation.<\/li>\n<li>Cross-domain modeling alignment: Collaborate with group architecture to review data attributes across complex domains (e.g., network core, BSS\/OSS, retail transactions), ensuring schemas are optimized for high-performance processing inside intelligent data apps.<\/li>\n<\/ul>\n\n<p><strong>Enterprise data transformation<\/strong><\/p>\n<ul>\n<li>Assess current and planned architecture and identify gaps towards trustworthy data and work on these projects until they are transferred from a gap to a project with an initial study document including high-level design, KPIs, and budget u2013 during the project, act as principal architect responsible for low-level design and ensuring that objectives and KPIs are achieved.<\/li>\n<li>Introduce advanced data virtualization strategies (e.g., Trino, Denodo) to sit on top of all data sources, allowing real-time, low-latency querying without moving raw data unnecessarily.<\/li>\n<li>Data lakehouse evolution: Serve as the principal architect for migrating the companyu2019s legacy big data (Hadoop\/On-Prem) estate to a modern, cloud\/hybrid data lakehouse environment (e.g., Databricks, Snowflake, Delta Lake). Design the multi-phase migration roadmap, focusing on decoupling compute\/storage separation and concurrency standards.<\/li>\n<li>Data governance integration: Architect automated hooks within the lakehouse migration so that data metadata, schemas, and lineage are automatically captured by the governance framework at ingestion.<\/li>\n<li>DaaS evolution: Review and expand the existing DaaS (API) infrastructure. Document the blueprint for the underlying current\/new architecture that exposes data assets via secure, high-speed APIs, allowing developers to query enterprise data.<\/li>\n<\/ul>\n\n<p><strong>Data infrastructure readiness for AI<\/strong><\/p>\n<ul>\n<li>Prepare the data foundation so that internal data scientists and external enterprise AI clients can safely consume the telecom data core.<\/li>\n<li>Semantic layering for GenAI (\"Chat with Data\"): Architect the semantic data layer and vector\/graph database integration guidelines. This allows LLM applications to securely map natural language queries directly to mature DaaS APIs, grounding the AI and preventing data hallucinations.<\/li>\n<li>Data architecture for autonomous agents: Design high-concurrency, immutable data snapshot patterns. This ensures that when multi-agent AI systems query network or commercial data simultaneously, they work from a consistent, synchronized state without causing database deadlocks or performance lags.<\/li>\n<li>AI data-sourcing and feature engineering standards: Establish standardized, reusable data-delivery interfaces for data scientists ensuring clean, governed telemetry is served with minimal latency.<\/li>\n<li>Next-gen visualization (\"Chat with Data\"): Explore, architect, and run proof of concepts (PoCs) for generative AI\/LLM integration (e.g., retrieval-augmented generation \/ RAG architecture), enabling business managers to ask natural language questions directly to the data lakehouse.<\/li>\n<\/ul>\n\n<p><strong>Architectural enablement for \"Intelligent Data Apps\"<\/strong><\/p>\n<ul>\n<li>Ensure the data infrastructure perfectly supports business-facing software products and future AI tools.<\/li>\n<li>Architecting for intelligent apps: Design the high-throughput, reusable data blueprints required to power complex internal software products (e.g., retail management system, roaming insights platforms). Ensure data flows seamlessly to support real-time calculations and predictive forecasting engines.<\/li>\n<li>Enterprise AI readiness assessment: Systematically audit the data estate to evaluate if the data is structurally ready for AI\/ML. Define architectural prerequisitesu2014such as feature stores and low-latency data pipelinesu2014needed to support production-grade AI models in these intelligent data apps.<\/li>\n<li>Next-gen visualization (\"Chat with Data\"): Enable this concept for internally developed intelligent data apps by designing a semantic layer.<\/li>\n<\/ul>\n\n<p><strong>Business alignment, governance, and lifecycle management<\/strong><\/p>\n<ul>\n<li>Translate business demand to tech strategy: Act as a high-level internal consultant to commercial, digital, and network business units. Translate complex commercial goals into structural data requirements to ensure technology investments directly unlock business value.<\/li>\n<li>Architecture review board (ARB) leadership: Act as a vital member of the data ARB, reviewing and approving technical designs submitted by various business units to prevent the creation of new data silos.<\/li>\n<li>Legacy decommissioning and technical debt management: Author the architectural \"sunsetting\" roadmaps for legacy telecom data silos to reduce corporate infrastructure costs and manage technical debt during major platform cutovers.<\/li>\n<li>Act as cross-functional orchestration and guardrails for data organization:<\/li>\n<li>Ensure the standard macro-ingestion and integration patterns (e.g., real-time event streaming standards vs. batch window architectures).<\/li>\n<li>Ensure data modeling is according to industry standard guidelines (aligning closely with TM Forum SID telecom models).<\/li>\n<li>Partner with governance to define architectural requirements for automated metadata cataloging, master data management (MDM) for entities like retail sales reps, and data lineage tracking.<\/li>\n<li>Ensure compliance mandates (GDPR, local telecom privacy laws) and zero-trust security architecture requirements into the macro designs, ensuring sensitive commissioning and network data is strictly protected.<\/li>\n<\/ul>\n\n<h4>Core competencies and qualifications<\/h4>\n<ul>\n<li><strong>Technical expertise:<\/strong> Strong understanding of modern data architectures (e.g., big data, data warehouse, AI systems, and real-time data streaming), tools, and programming languages.<\/li>\n<li><strong>Leadership:<\/strong> Ability to inspire and align diverse teams, manage complex projects, and influence cross-functional stakeholders.<\/li>\n<li><strong>Strategic thinking:<\/strong> Capable of balancing short-term deliverables with long-term vision and scalability.<\/li>\n<li><strong>Communication skills:<\/strong> Clear articulation of technical concepts to both technical and non-technical audiences.<\/li>\n<li><strong>Problem-solving:<\/strong> Proactive and solution-oriented, with the ability to tackle complex challenges under tight deadlines.<\/li>\n<li><strong>Agile community experience:<\/strong> Experience working in Agile teams to ensure delivery of needed quality gates and proactive actions.<\/li>\n<li><strong>Must have technical\/professional qualifications:<\/strong><\/li>\n<li>10+ years of experience in IT and maintaining large-scale data solutions.<\/li>\n<li>Knowledge of different vendors' technology in telecommunications and IT industry.<\/li>\n<li>Customer focus and ability to interact with decision makers.<\/li>\n<\/ul>\n\n<h4>Not a perfect fit?<\/h4>\n<p>Worried that you donu2019t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If youu2019re excited about this role but your experience doesnu2019t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.<\/p>\n\n<h4>Who we are<\/h4>\n<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<\/p>\n<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.<\/p>\n<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the application adjustments guidance provided by Vodafone.<\/p>\n\n<p><strong>Together we can.<\/strong><\/p><\/p><p><\/p>
<p><h4>JLL empowers you to shape a brighter way.</h4>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<p>We are looking for a Workplace Experience Ambassador for our Integrated Facility Management business line.</p>
<h4>About JLL</h4>
<p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p>
<p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p>
<h4>Role purpose</h4>
<p>The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Building Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p>
<h4>What this job involves</h4>
<ul>
<li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li>
<li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li>
<li>Receive, direct and relay telephone, email and other queries via front of house</li>
<li>Greet, assist and direct candidates, new hires, visitors and the general public appropriately</li>
<li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li>
<li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li>
<li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li>
<li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li>
<li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li>
<li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li>
<li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li>
<li>Provide timely, accurate and personalized response to meetings and events enquiries</li>
<li>Work flexibly in different settings as part of the team</li>
<li>Coordinate the daily updating of room booking displays in line with local and regional processes</li>
<li>Play a key part in supporting onsite space audits and walk-the-store processes</li>
<li>Support and cover other facilities team services as required, such as trouble ticket requests, incoming and outgoing mail and courier services, site inspections, and one-off or administrative tasks</li>
<li>Every day is different, and in all these activities, we’d encourage you to show your ingenuity.</li>
</ul>
<h4>Sounds like you? To apply you need to be / have:</h4>
<ul>
<li>Experience in reception, concierge or related field</li>
<li>Previous catering or hospitality experience is desirable</li>
<li>Excellent people skills and ability to interact with a wide range of client staff and demands</li>
<li>Previous experience of working within a high profile corporate environment</li>
<li>Facilities management exposure would be beneficial</li>
<li>Fluency in English and local language</li>
<li>Strong PC literacy and proven ability to manage daily activities using various systems</li>
<li>Very high attention to detail</li>
<li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal</li>
<li>Ability to maintain professionalism at all times and be an ambassador of the team</li>
<li>Be an excellent team player with the want to go above and beyond for each other</li>
</ul>
<h4>What you can expect from us</h4>
<p>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</p>
<p>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</p>
<p>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you.</p>
<h4>Location:</h4>
<p>On-site – Cairo, EGY</p>
<h4>Job tags:</h4>
<p>Hiring</p>
<p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p>
<h4>Equal opportunity employer statement</h4>
<p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – please request accommodation through the appropriate channels.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.<br>Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.<br>Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.</p><br><br><br><br><p><b><u>Job Purpose: </u></b></p><br><br><p>A Consumer Safety role responsible for oversight in various MEA markets. The role assists with strategizing and engaging with key Haleon functions that integrate with Consumer Safety. The position holder is responsible for ensuring compliance with PV requirements, interactions with regulators and bodies of influence and industry best practices</p><br><br><br><p><b><u>Job Related Experience:</u></b></p><br><br><p>The Associate Director, CS Europe, MEA & LATAM is a Consumer Safety role responsible for covering multiple highly complex markets with stringent pharmacovigilance, cosmetovigilance, materiovigilance and nutrivigilance regulations and assuming direct responsibility for a cluster of markets.</p><br><br><p>This role acts as the PV point of contact for consumer healthcare responsible for all safety activities at the country level.</p><br><br><p>The role is responsible for assisting the Consumer Safety Director Europe, MEA & LATAM with strategy, engaging with Haleon teams associated within (but not limited to) pharmacovigilance, cosmetovigilance, materiovigilance and nutrivigilance, clinical research, Market Research, Patient Support Programs, Interactive Digital Media, Sensory Studies and/or local operating companies (LOCs), and ensuring compliance with regulatory requirements and industry best practices.</p><br><br><br><p><b><u>ACCOUNTABILITIES/RESPONSIBILITIES</u></b></p><br><br><p>The primary responsibilities of this role are to:</p><br><br><ul><li><p>Overall responsibility for the day-to-day management of vigilance for marketed products (including Medicinals, cosmetics, devices and nutritionals) and products in clinical trials for Consumer Healthcare local markets assigned to the region. Responsibilities include the following:</p><br><br></li><li><p>Ensure compliance with all local and global vigilance regulations for countries under the assigned responsibility.</p><br><br></li><li><p>Acts as Local Qualified Person responsible for Pharmacovigilance (LQPPV) for Egypt.</p><br><br></li><li><p>Acts as Safety Regional country contact for Middle East and Africa (MEA) countries in scope.</p><br><br></li><li><p>Perform Quality Control activities (in stream check, Management Monitoring), according to global standards and local procedures.</p><br><br></li><li><p>Provide robust monitoring of local regulations of all assigned countries.</p><br><br></li><li><p>Responsible for Pharmacovigilance training to all Country departments and relevant 3rd parties.</p><br><br></li><li><p>Ensure English translations of all required safety documentation, including cases received directly from Central Safety functions.</p><br><br></li><li><p>Negotiates Safety Data Exchange procedures for local licensing agreements in conjunction with Legal and Regulatory Affairs.</p><br><br></li><li><p>Provides support and coordinate 3rd Party’s PV due diligence for new local deals in the region.</p><br><br></li><li><p>Provides consultation and Human Safety Information/Adverse Event clause for contracts other than SDEAs.</p><br><br></li><li><p>Provides safety support to local commercial programs and clinical development programs, etc.</p><br><br></li><li><p>Ensures Human Safety Information reporting compliance of Digital, Market Research and Patient Support Program providers.</p><br><br></li><li><p>Maintaining up to date local product list and contact list for assigned countries.</p><br><br></li><li><p>Support local literature journal list review as appropriate</p><br><br></li><li><p>Escalations management (litigation, media attention, safety signals) and Inspections, Audits support and coordination</p><br><br></li><li><p>DHCPL (Dear HealthCare Professional Letters), DIL (Dear Investigator Letters) submission to local health authority as required.</p><br><br></li><li><p>Preparation and submission of local PSMF where required.</p><br><br></li><li><p>Lead/support Consumer Safety process improvement initiatives for Haleon, interacting with other key stakeholders, as required.</p><br><br></li><li><p>Contribute to the PSMF and co- drive continuous improvement of the vigilance system and its performance</p><br><br></li></ul><br><p><b>Why you?</b></p><br><br><p><b>Qualifications & Skills</b></p><br><br><ul><li><p>Bachelor’s degree in Pharmaceutical Sciences or medicine.</p><br><br></li><li><p>Good knowledge of Regulatory and Pharmacovigilance regulations.</p><br><br></li></ul><br><p><b><u>COMPETENCIES AND SKILLS</u></b><u>:</u></p><br><br><ul><li><p>7+ years’ of experience in a pharmaceutical industry including extensive time spent in industry (pharmacovigilance, quality, or other functions).</p><br><br></li><li><p>4+ years’ experience as QPPV for Egypt.</p><br><br></li><li><p>Residency in Egypt</p><br><br></li><li><p>Knowledge of pharmacovigilance and clinical safety procedures / systems / guidance and general understanding of worldwide regulatory requirements.</p><br><br></li><li><p>Excellent oral and written communication skills including the ability to listen effectively, persuasive negotiation skills, coalition building, conflict management and ability to communicate both strategic and technical issues to individuals and in presentation groups.</p><br><br></li><li><p>Strong organizational and facilitation skills, both working as an individual contributor and as a function leader to provide decisions with sense of perspective and balance.</p><br><br></li><li><p>Strong ability to work on contracts and material of contractual obligations including drafting & reviewing of PV agreements</p><br><br></li><li><p>Extensive experience in pharmacovigilance audits, internal and/or external at both local & global levels. Ensuring the timely execution & submission of audit requests and findings.</p><br><br></li></ul><br><br><br><br><p> <span><b><span>Job Posting End Date</span></b></span></p><br><br><br><br>2026-07-21<br><br><br><span><b>Equal Opportunities</b></span><p>Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. <br>During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. <br>The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.</p><br><br><br><br><br><span><b><span>Adjustment or Accommodations Request</span></b></span><p>If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. </p><br><br><br><br><br><span><b><span>Note to candidates</span></b></span><p>The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.</p><br><br><br> </div>
<p><p>JLL empowers you to shape a brighter way.</p>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<p>We are looking for a workplace experience ambassador for our integrated facility management business line.</p>
<h4>About JLL</h4>
<p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p>
<p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p>
<h4>Role purpose</h4>
<p>The workplace experience ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Building ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p>
<h4>What this job involves</h4>
<ul>
<li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li>
<li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li>
<li>Receive, direct and relay telephone, email and other queries via front of house</li>
<li>Greet, assist and direct candidates, new hires, visitors and the general public appropriately</li>
<li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li>
<li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li>
<li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li>
<li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li>
<li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li>
<li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li>
<li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li>
<li>Provide timely, accurate and personalized response to meetings and events enquiries</li>
<li>Work flexibly in different settings as part of the team</li>
<li>Coordinate the daily updating of room booking displays in line with local and regional processes</li>
<li>Play a key part in supporting onsite space audits and walk-the-store processes</li>
<li>Support and cover other facilities team services as required, such as trouble ticket requests, incoming and outgoing mail and courier services, site inspections, and one-off or administrative tasks</li>
<li>Every day is different, and in all these activities, we’d encourage you to show your ingenuity.</li>
</ul>
<h4>Sounds like you? To apply you need to be / have:</h4>
<ul>
<li>Experience in reception, concierge or related field</li>
<li>Previous catering or hospitality experience is desirable</li>
<li>Excellent people skills and ability to interact with a wide range of client staff and demands</li>
<li>Previous experience of working within a high profile corporate environment</li>
<li>Facilities management exposure would be beneficial</li>
<li>Fluency in English and local language</li>
<li>Strong PC literacy and proven ability to manage daily activities using various systems</li>
<li>Very high attention to detail</li>
<li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal</li>
<li>Ability to maintain professionalism at all times and be an ambassador of the team</li>
<li>Be an excellent team player with the want to go above and beyond for each other</li>
</ul>
<h4>What you can expect from us</h4>
<p>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</p>
<p>Our total rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</p>
<p>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.</p>
<p><strong>Location:</strong><br>
On-site – Cairo, EGY</p>
<p><strong>Job tags:</strong><br>
Hiring</p>
<p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p>
<p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p>
<p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels. Please direct any other general recruiting inquiries to the company’s contact resources.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A Retail Sales Representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.</li>
<li>Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.</li>
<li>Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.</li>
<li>Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.</li>
<li>Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.</li>
<li>Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.</li>
<li>Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.</li>
<li>Stay updated on changes in product range, report customer feedback on product range issues to the Sales Manager.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Sales-driven with a strong customer focus.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in English, with Arabic preferred.</li>
<li>Ability to understand customer needs and build strong relationships.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum 3 years of experience in a similar retail sales role.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proven sales-driven mentality and problem-solving skills.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<span><b>Job Summary</b> <br></span><p><strong>Strategy:</strong></p><br><br><p>As the Head of Regulatory and Customer Rights for Standard Chartered Bank in Egypt, you will lead the proactive development and nurturing of regulatory relationships within the country through a comprehensive and structured engagement programme. Your role is critical in ensuring that all operations of Standard Chartered Bank in Egypt meet and exceed regulatory standards and adhere strictly to Group requirements.</p><br><br><p>You will be instrumental in setting and executing the vision, strategic direction, and leadership for regulatory compliance and customer rights initiatives in Egypt, aligned with the broader objectives of the Consumer, Fraud, Conduct and Compliance (CFCC) framework and the Group's growth aspirations.</p><br><br><p>Central to your mission will be fostering a culture of compliance and ethical business practices, promoting the Group Code of Conduct and Here for good values. You will oversee the establishment of a transparent organizational framework that safeguards customers' rights to fairness, transparency, and information confidentiality, while also ensuring a robust mechanism for complaint management and enhancing banking awareness among customers to empower informed decision-making.</p><br><br><p><strong>Business:</strong></p><br><br><p>You will conduct comprehensive analysis of regulatory developments and their impacts on key business operations, ensuring that all changes in laws, regulations, and policies are effectively communicated and integrated within the Egypt operations in close coordination with Group MRC Standards.</p><br><br><p>Supporting stakeholders with informed advice on policies, regulatory trends, and best practices is essential, helping them to make decisions that are compliant and forward-looking. You will monitor and interpret regulatory expectations, providing timely guidance and ensuring the Bank remains compliant and well-prepared for regulatory challenges.</p><br><br><p>A vital aspect of your role will be to anticipate regulatory risks, communicating identified trends to management for effective control implementations. Collaborative engagement with compliance specialists and regulators will keep both the business and regulatory bodies well-informed of operational developments and compliance status.</p><br><br><p>You will also oversee the customer complaints unit, ensuring processes and systems align with Customer Rights instructions, thereby reinforcing the Bank's commitment to customer-centric service and regulatory compliance.</p><br><br><b>Key Responsibilities</b> <br><p><strong>Processes:</strong></p><br><br><p>Your role will encompass providing essential support to the Compliance function in Egypt, giving confidence that all business activities and functions operate within local laws and regulations, and in alignment with operational risk tolerances and Group Standards. This includes embedding proportional control measures to mitigate risks efficiently.</p><br><br><p>You will develop and maintain robust compliance frameworks and governance structures to ensure consistent adherence to banking regulations, internal policies, and codes of conduct that protect the Bank's reputation and stakeholder interests.</p><br><br><p>Key responsibilities include crafting and updating policies, procedures, and Delegations of Authority (DOls) related to CFCC, securing their approval through the relevant Risk Committees. You will also establish and sustain a trusting relationship with regulators by following a strategically designed Regulatory Relationship Plan, conducting regular briefings, and ensuring regulatory commitments are met.</p><br><br><p>Preparation and coordination for regulatory inspections will be a regular duty, ensuring swift and effective responses. You will oversee the governance and implementation of CFCC policies, provide expert advice on regulatory and Group standards compliance, and remain vigilant on evolving regulatory landscapes to pre-emptively manage impacts on the Bank's operations.</p><br><br><p>The role will require setting control standards, advising on risk mitigation controls, managing licensing and administrative requirements, and, in cases of significant regulatory breaches, leading critical remediation efforts to inform senior management and regulators promptly, ensuring necessary corrective actions are taken.</p><br><br> <br>Egypt<br><b>Our Ideal Candidate</b> <br><p>Our ideal candidate will possess a comprehensive understanding and practical experience in regulatory compliance policies and standards specifically within the banking sector in Egypt. Expertise in providing compliance advisory services, conducting thorough compliance reviews, and ensuring customer rights assurance is essential.</p><br><br><p>The role requires a strong capability in managing complaints investigations with fairness and diligence, coupled with experience in conducting detailed compliance risk assessments. Established experience in regulatory liaison is critical, as you will be the main point of contact managing relations with financial regulators.</p><br><br><p>We seek a professional who demonstrates excellent problem-solving abilities for complex regulatory situations, backed by a willingness and capability to take bold decisions when warranted to safeguard the bank's integrity and interests.</p><br><br><p>A keen eye for detail, sound judgment, and the ability to communicate effectively with diverse stakeholders including regulators, senior management, and front-line business teams are vital. The successful candidate will be adaptable, resilient, and committed to fostering a compliance culture that aligns with Standard Chartered’s values.</p><br><br><b>About Standard Chartered</b> <br><p>Standard Chartered is a distinguished international bank with over 170 years of history, combining agility with scale to make impactful contributions globally and locally. Our mission transcends banking to making a positive difference for our clients, communities, and colleagues alike.</p><br><br><p>We are driven by a passion to challenge norms, embrace challenges, and continuously seek opportunities for meaningful growth and improvement. Joining us means embarking on a career filled with purpose, where your unique talents will be celebrated and nurtured.</p><br><br><p>With a culture grounded in our purpose to drive commerce and prosperity through our unique diversity and our brand promise to be Here for good, we value inclusivity and advocate a workplace where difference is embraced.</p><br><br><p>Together, we:</p><br><br><ul><li><strong>Do the right thing</strong> – acting with integrity, assertiveness, and putting clients at the centre of everything we do;</li><li><strong>Never settle</strong> – continuously pushing boundaries to innovate and improve, learning from every experience;</li><li><strong>Are better together</strong> – fostering an inclusive environment where everyone can be their authentic selves and collaborate to build sustainable success.</li></ul><br><b>What we offer</b> <br><p><strong>In alignment with our Fair Pay Charter,</strong> Standard Chartered offers a competitive salary package and comprehensive benefits designed to enhance your mental, physical, financial, and social wellbeing.</p><br><br><ul><li><strong>Retirement and Insurance Benefits:</strong> Core bank funding for retirement savings, alongside medical and life insurance plans, complemented by flexible and voluntary benefits tailored to individual needs.</li><li><strong>Generous Time-Off Provisions:</strong> Including annual leave, extended parental and maternity leave (up to 20 weeks), sabbaticals up to 12 months, volunteering leave, and compliance with global minimum standards amounting to a minimum of 30 combined annual and public holidays.</li><li><strong>Flexible Working Arrangements:</strong> Opportunities to balance home and office work environments with adaptable working patterns promoting work-life harmony.</li><li><strong>Wellbeing Initiatives:</strong> Access to Unmind, a leading digital wellbeing platform, resilience building courses, global Employee Assistance Programmes, mental health first-aiders, and various self-help resources.</li><li><strong>Continuous Learning Culture:</strong> Encouragement of professional growth through opportunities for reskilling, upskilling, and access to diverse physical, virtual, and digital learning platforms.</li><li><strong>Inclusive and Values-Driven Environment:</strong> Be part of a diverse organisation that celebrates uniqueness, promotes respect, and provides equal opportunity for all to realise their full potential.</li></ul><br>
</div>
<p><h4>Job summary</h4>
<p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p>
<p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p>
<p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing butler services</strong></p>
<ul>
<li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li>
<li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li>
<li>Manages VIP guests’ schedules as appropriate to support potential needs.</li>
<li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li>
<li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li>
<li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li>
<li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li>
<li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li>
<li>Continuously strives with the team to provide the bespoke and uncompromising services.</li>
<li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li>
</ul>
<p><strong>Supporting management of front desk team</strong></p>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and building mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li>
</ul>
<p><strong>Guest relations</strong></p>
<ul>
<li>Sets the standard and tone for how Butler team members drive guest relations.</li>
<li>Coaches team members to recognize and build rapport with guests.</li>
<li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li>
<li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li>
<li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li>
<li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li>
<li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li>
<li>Assists other employees to verify proper coverage and prompt guest service.</li>
</ul>
<p><strong>Managing departmental costs</strong></p>
<ul>
<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li>
<li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li>
<li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li>
<li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li>
<li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li>
<li>Verifies recognition of employees is taking place across areas of responsibility.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p>
<p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p>
<p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing butler services</h4>
<ul>
<li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li>
<li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li>
<li>Manages VIP guests’ schedules as appropriate to support potential needs.</li>
<li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li>
<li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li>
<li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li>
<li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li>
<li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li>
<li>Continuously strives with the team to provide the bespoke and uncompromising services.</li>
<li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li>
</ul>
<h4>Supporting management of front desk team</h4>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li>
</ul>
<h4>Guest relations</h4>
<ul>
<li>Sets the standard and tone for how Butler team members drive guest relations.</li>
<li>Coaches team members to recognize and build rapport with guests.</li>
<li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li>
<li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li>
<li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li>
<li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li>
<li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li>
<li>Assists other employees to verify proper coverage and prompt guest service.</li>
</ul>
<h4>Managing departmental costs</h4>
<ul>
<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li>
<li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li>
<li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li>
<li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li>
</ul>
<h4>Conducting human resources activities</h4>
<ul>
<li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li>
<li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li>
<li>Verifies recognition of employees is taking place across areas of responsibility.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p>
<p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p>
<p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing butler services</h4>
<ul>
<li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li>
<li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li>
<li>Manages VIP guests’ schedules as appropriate to support potential needs.</li>
<li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li>
<li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li>
<li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li>
<li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li>
<li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li>
<li>Continuously strives with the team to provide the bespoke and uncompromising services.</li>
<li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li>
</ul>
<h4>Supporting management of front desk team</h4>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and building mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li>
</ul>
<h4>Guest relations</h4>
<ul>
<li>Sets the standard and tone for how Butler team members drive guest relations.</li>
<li>Coaches team members to recognize and build rapport with guests.</li>
<li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li>
<li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li>
<li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li>
<li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li>
<li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li>
<li>Assists other employees to verify proper coverage and prompt guest service.</li>
</ul>
<h4>Managing departmental costs</h4>
<ul>
<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li>
<li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li>
<li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li>
<li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li>
</ul>
<h4>Conducting human resources activities</h4>
<ul>
<li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li>
<li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li>
<li>Verifies recognition of employees is taking place across areas of responsibility.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities <br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities <br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><strong>Job Information</strong></p><p><strong>Job Title:</strong> Masterbatch Factory Manager<br><strong>Department:</strong> Manufacturing and Operations<br><strong>Reporting To:</strong> General Manager / Managing Director<br><strong>Location:</strong> [Bani Swaf, Egypt]<br><strong>Employment Type:</strong> Full-time<br><strong>Seniority Level:</strong> Mid-to-Senior Management</p><p></p><p><strong>Job Summary</strong></p><p>We are seeking an experienced <strong>Masterbatch Factory Manager</strong> to lead the operations of a manufacturing facility producing filler masterbatch, color masterbatch, calcium carbonate compounds, and related plastic compounds.</p><p>The Factory Manager will be responsible for achieving production, quality, cost, safety, maintenance, and delivery objectives. The role requires strong practical knowledge of plastic compounding and extrusion, particularly the processing of calcium carbonate with PE, PP, PVC, pigments, additives, and other polymer systems.</p><p>The successful candidate will manage production planning, extrusion operations, raw-material consumption, quality coordination, equipment performance, workforce productivity, and continuous-improvement initiatives.</p><p></p><p><strong>Key Responsibilities</strong></p><p><strong>1. Production Management</strong></p><ul><li><p>Manage daily factory operations to achieve production plans safely, efficiently, and on schedule.</p></li><li><p>Convert monthly sales forecasts and confirmed orders into weekly and daily production plans.</p></li><li><p>Monitor production output by line, shift, product, grade, and batch.</p></li><li><p>Ensure compliance with approved formulations, processing parameters, and operating procedures.</p></li><li><p>Coordinate production priorities with sales, planning, procurement, warehouse, quality, and logistics teams.</p></li><li><p>Ensure accurate production reporting and timely entry of manufacturing data into the company’s ERP system.</p></li><li><p>Investigate production delays, capacity limitations, and operational bottlenecks and implement corrective actions.</p></li></ul><p><strong>2. Extrusion and Compounding Operations</strong></p><ul><li><p>Supervise single-screw and twin-screw extrusion lines, depending on the factory’s equipment.</p></li><li><p>Control feeding, mixing, compounding, extrusion, cooling, pelletizing, sieving, packing, and finished-product handling.</p></li><li><p>Monitor critical processing parameters, including:</p><ul><li><p>Extruder temperature profile</p></li><li><p>Screw speed and torque</p></li><li><p>Feeding and dosing rates</p></li><li><p>Melt pressure and temperature</p></li><li><p>Vacuum and venting conditions</p></li><li><p>Cooling-water performance</p></li><li><p>Pelletizer speed and cutting quality</p></li><li><p>Line output and energy consumption</p></li></ul></li><li><p>Ensure correct machine setup and process conditions during grade changes and production start-ups.</p></li><li><p>Reduce start-up losses, color-change waste, contamination, black specks, inconsistent pellets, and unplanned stoppages.</p></li><li><p>Support troubleshooting of dispersion, agglomeration, moisture, feeding, pressure, pelletizing, and processing problems.</p></li></ul><p><strong>3. Masterbatch and Compound Production</strong></p><ul><li><p>Supervise the production of:</p><ul><li><p>Calcium carbonate filler masterbatch</p></li><li><p>PE- and PP-based filler masterbatch</p></li><li><p>Color masterbatch</p></li><li><p>White and black masterbatch, where applicable</p></li><li><p>PVC compounds</p></li><li><p>Calcium carbonate-based plastic compounds</p></li><li><p>Recycled plastic compounds, where applicable</p></li></ul></li><li><p>Ensure accurate weighing and dosing of calcium carbonate, polymers, pigments, waxes, processing aids, coupling agents, dispersing agents, and other additives.</p></li><li><p>Control formulation changes and ensure that unauthorized substitutions are not made.</p></li><li><p>Work with technical and quality teams to improve dispersion, processability, loading level, pellet quality, and product consistency.</p></li><li><p>Support industrial trials, product development, scale-up, and customer-specific production requirements.</p></li></ul><p><strong>4. Quality Management</strong></p><ul><li><p>Coordinate closely with Quality Control and Technical teams to ensure compliance with approved product specifications.</p></li><li><p>Ensure proper sampling, batch identification, traceability, testing, release, and retention-sample procedures.</p></li><li><p>Review quality results such as:</p><ul><li><p>Melt Flow Index</p></li><li><p>Calcium carbonate or ash content</p></li><li><p>Moisture</p></li><li><p>Density and bulk density</p></li><li><p>Color strength and color difference</p></li><li><p>Pigment and filler dispersion</p></li><li><p>Pellet size and uniformity</p></li><li><p>Black specks and contamination</p></li><li><p>Mechanical and processing performance, where applicable</p></li></ul></li><li><p>Investigate rejected batches, customer complaints, production deviations, and repeated quality problems.</p></li><li><p>Implement corrective and preventive actions and verify their effectiveness.</p></li><li><p>Ensure nonconforming materials are clearly identified, isolated, and controlled.</p></li></ul><p><strong>5. Maintenance Coordination</strong></p><ul><li><p>Coordinate preventive, predictive, and corrective maintenance with the maintenance team.</p></li><li><p>Monitor the condition of extruders, gearboxes, screws, barrels, feeders, mixers, pelletizers, cooling systems, compressors, dust collectors, and packing machines.</p></li><li><p>Analyze equipment failures and repeated downtime using root-cause analysis.</p></li><li><p>Plan maintenance activities to minimize disruption to customer orders.</p></li><li><p>Ensure critical spare parts are identified and available.</p></li><li><p>Monitor equipment condition and recommend repairs, upgrades, or capital investments when justified.</p></li></ul><p><strong>6. Cost Control and Waste Reduction</strong></p><ul><li><p>Monitor production cost per kilogram or metric ton.</p></li><li><p>Control polymer, calcium carbonate, pigment, additive, packaging, energy, and labor consumption.</p></li><li><p>Compare actual material consumption against approved bills of materials and standard consumption.</p></li><li><p>Reduce raw-material losses, off-specification batches, reprocessing, packaging waste, and production scrap.</p></li><li><p>Improve line productivity, production yield, and energy efficiency.</p></li><li><p>Identify and implement cost-saving initiatives without compromising product quality or safety.</p></li><li><p>Prepare regular variance reports covering output, consumption, waste, downtime, and production cost.</p></li></ul><p><strong>7. Inventory and Material Control</strong></p><ul><li><p>Coordinate raw-material requirements with procurement and warehouse teams.</p></li><li><p>Maintain appropriate stock levels for critical polymers, minerals, additives, pigments, and packaging materials.</p></li><li><p>Ensure proper storage and handling of calcium carbonate, polymers, pigments, additives, and finished products.</p></li><li><p>Apply FIFO or FEFO principles where appropriate.</p></li><li><p>Prevent material contamination, incorrect identification, moisture exposure, and unauthorized use.</p></li><li><p>Participate in stock counts and investigate production-related inventory variances.</p></li></ul><p><strong>8. Team Leadership</strong></p><ul><li><p>Lead production supervisors, shift leaders, operators, helpers, and other factory personnel.</p></li><li><p>Establish clear responsibilities, shift structures, and performance expectations.</p></li><li><p>Assess workforce requirements based on production plans and equipment capacity.</p></li><li><p>Train employees on operating procedures, quality requirements, safety practices, and good housekeeping.</p></li><li><p>Evaluate employee performance and recommend training, development, recognition, or corrective action.</p></li><li><p>Build a culture of accountability, teamwork, discipline, problem-solving, and continuous improvement.</p></li><li><p>Ensure effective communication between shifts and departments.</p></li></ul><p><strong>9. Health, Safety, and Housekeeping</strong></p><ul><li><p>Enforce company health, safety, environmental, and housekeeping requirements.</p></li><li><p>Ensure safe handling of powders, pigments, additives, polymers, hot surfaces, rotating machinery, and electrical equipment.</p></li><li><p>Ensure the correct use of personal protective equipment.</p></li><li><p>Control dust emissions and ensure ventilation and dust-collection systems operate effectively.</p></li><li><p>Participate in risk assessments, incident investigations, safety inspections, and emergency drills.</p></li><li><p>Ensure machine guards, emergency stops, fire-protection systems, and material-handling equipment remain operational.</p></li><li><p>Maintain factory areas according to 5S and good manufacturing practices.</p></li></ul><p><strong>10. Continuous Improvement and Reporting</strong></p><ul><li><p>Apply continuous-improvement tools to enhance output, quality, safety, and cost performance.</p></li><li><p>Use root-cause analysis, Pareto analysis, 5 Why, OEE, 5S, and other appropriate manufacturing tools.</p></li><li><p>Standardize successful processing conditions and best operating practices.</p></li><li><p>Prepare daily, weekly, and monthly factory performance reports.</p></li><li><p>Present production results, challenges, corrective actions, and improvement plans to senior management.</p></li><li><p>Support capacity planning, equipment selection, production-line expansion, and factory-development projects.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor’s degree in Chemical Engineering, Production Engineering, Mechanical Engineering, Polymer Engineering, Materials Engineering, Industrial Engineering, or a related discipline.</p></li><li><p>Technical postgraduate studies, an MBA, or professional manufacturing certification would be an advantage.</p></li><li><p>Good command of written and spoken English.</p></li><li><p>Good computer skills, including Microsoft Excel and ERP or manufacturing-management systems.</p></li></ul><p></p><p><strong>Required Experience</strong></p><ul><li><p>Minimum <strong>8–20 years of relevant manufacturing experience</strong>, preferably in plastics compounding, masterbatch, or extrusion.</p></li><li><p>Minimum <strong>3–5 years in a production-management, operations-management, or factory-management position</strong>.</p></li><li><p>Proven experience managing production teams and shift-based manufacturing operations.</p></li><li><p>Practical experience with filler masterbatch, color masterbatch, calcium carbonate compounds, PE/PP compounds, PVC compounds, or recycled plastic compounds is highly preferred.</p></li><li><p>Experience in an export-oriented or quality-certified industrial company is an advantage.</p></li></ul><p></p><p><strong>Technical Skills</strong></p><p>The preferred candidate should demonstrate knowledge of:</p><ul><li><p>Plastic extrusion and compounding processes</p></li><li><p>Single-screw and twin-screw extruders</p></li><li><p>Gravimetric and volumetric dosing systems</p></li><li><p>High-speed mixers and material-blending systems</p></li><li><p>Strand and underwater pelletizing systems, where applicable</p></li><li><p>PE, PP, PVC, recycled polymers, and related carrier resins</p></li><li><p>Calcium carbonate, coated calcium carbonate, pigments, waxes, dispersants, and processing additives</p></li><li><p>Masterbatch formulations and bills of materials</p></li><li><p>Pigment and filler dispersion</p></li><li><p>Color matching and color-difference control</p></li><li><p>Extrusion troubleshooting and process optimization</p></li><li><p>Production planning and capacity utilization</p></li><li><p>Preventive maintenance coordination</p></li><li><p>Quality-control procedures and batch traceability</p></li><li><p>Material-consumption analysis and cost control</p></li><li><p>Lean manufacturing, 5S, OEE, and root-cause analysis</p></li><li><p>ERP/MRP systems; experience with Odoo is an advantage</p></li></ul><p></p><p><strong>Leadership and Management Skills</strong></p><ul><li><p>Strong leadership and team-management ability</p></li><li><p>Practical, hands-on manufacturing approach</p></li><li><p>Effective planning and prioritization</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Ability to make timely operational decisions</p></li><li><p>Cost awareness and commercial understanding</p></li><li><p>Effective communication across technical and nontechnical departments</p></li><li><p>Ability to manage pressure, changing priorities, and urgent customer orders</p></li><li><p>Strong discipline in documentation, reporting, and follow-up</p></li><li><p>Ability to coach, train, and develop production personnel</p></li></ul><p></p><p><strong>Preferred Industry Background</strong></p><p>Candidates with experience in one or more of the following sectors will be given preference:</p><ul><li><p>Filler masterbatch</p></li><li><p>Color masterbatch</p></li><li><p>Calcium carbonate compounds</p></li><li><p>Plastic extrusion and compounding</p></li><li><p>PE or PP masterbatch</p></li><li><p>PVC compounds</p></li><li><p>Cable compounds</p></li><li><p>Injection- or blow-molding compounds</p></li><li><p>Plastic recycling and recycled compounds</p></li><li><p>Industrial mineral processing</p></li><li><p>Polymer additives or pigment manufacturing</p></li></ul><p></p><p><strong>Personal Characteristics</strong></p><ul><li><p>Responsible, disciplined, and results-oriented</p></li><li><p>Visible and engaged on the factory floor</p></li><li><p>Detail-focused without losing sight of overall business objectives</p></li><li><p>Ethical and consistent in applying company procedures</p></li><li><p>Calm and decisive when handling production problems</p></li><li><p>Proactive in identifying operational risks</p></li><li><p>Committed to safety, product quality, and customer satisfaction</p></li><li><p>Capable of building a stable, accountable production team</p></li></ul><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>· Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards.</p><br><p>· Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation.</p><br><p>· Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p><br><p>Team Leadership & Development:</p><br><p>· Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards.</p><br><p>· Training & Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement.</p><br><p>· Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</p><br><p>Quality Control & Inspections:</p><br><p>· Inspect Rooms & Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern.</p><br><p>· Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</p><br><p>Inventory & Supplies Management:</p><br><p>· Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages.</p><br><p>· Laundry Operations: Oversee the laundry department’s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</p><br><p>Guest Service & Relations:</p><br><p>· Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests.</p><br><p>· Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</p><br><p>Health & Safety Compliance:</p><br><p>· Maintain Health & Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment.</p><br><p>· Hygiene & Cleanliness Standards: Ensure the hotel’s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</p><br><p>Administrative Support & Reporting:</p><br><p>· Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager.</p><br><p>· Budget & Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</p><br><p>Collaboration with Other Departments:</p><br><p>· Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules.</p><br><p>· Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><p>People & Culture</p><br><p>Employee Relations</p><br><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><br><p>· Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><br><p>Recruitment</p><br><p>· Hire new Heartists in conjunction with the People & Culture Leader through INES.</p><br><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><br><p>Employee Engagement and Communications</p><br><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><br><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><br><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</p><br><p>Learning & Talent Development & Performance Management</p><br><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><br><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><br><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><br><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</p><br><p>· Development of direct reports to give them ongoing feedback and development.</p><br><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><br><p>· Performs additional duties as directed by supervisors.</p><br><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><br><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><br><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><br><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><br><p>· Attends meetings and training as required by supervisors.</p><br><p>· Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.</p><br><p>· Interacts with guests actively soliciting feedback.</p><br><p>Finance</p><br><p>· The activities and contribution of the role will impact the performance of the hotel.</p><br><p>· They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</p><br><p>· They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</p><br><p>· Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</p><br><p>· Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</p><br><p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p><br><br>Qualifications<br><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development & Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills & Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>