Inspection Engineer Jobs in Egypt

· Are you a high performing administration professional looking for a new challenge?· Do you have initiative, great problem-solving skills and an eye for detail?· Are you able to excel across a variety of administration functions including protocol and consular support, processing monthly payroll, property maintenance, and organising meetings, diaries and travel? This position is an excellent opportunity for professionals who are in the early stages of their career and are looking to develop their skills and gain valuable experience in a dynamic environment. The New Zealand Embassy in Cairo is seeking a Team Administrator to join our hard-working team. More about the role The Team Administrator is responsible for providing general administration support to the team across a wide range of administrative functions, with a particular emphasis on providing administrative support to the Senior Finance and Property Officer and undertaking protocol administration responsibilities. The position also provides support and backup for payroll processing, property and facilities management activities, contractor and vendor liaison, as well as support for consular enquiries and support as needed. The position may be required to undertake, or provide backup for, a wide range of activities in support of the Embassy's operational objectives. Responsibilities will be allocated to make best use of overall team resources and individual skills. The position formally reports to the Administration Manager, Cairo, who is responsible for overall performance management, accountability, professional development, and employment-related matters. Day-to-day tasking, operational supervision, and routine task reporting are provided through the Senior Finance and Property Officer, who directs and coordinates the position's daily work programme and priorities. Please refer to the position description for more details. Key responsibilities include:Administration· Provide administrative services and support; assist with arranging and organising functions and meetings; assist with booking staff travel and accommodation.· Assist with coordinating guest lists and invitations for official events. · Act as primary Post (electronic) unclassified mailbox administrator – respond to general emails or forward as appropriate. Protocol· Undertake general Protocol administration tasks such as coordination and delivery of correspondence and formal channels of communication, for example TPNs (Third Person Notes), NVs (Notes verbal) etc.· Assisting with the drafting of TPNs and general correspondence, customs clearance paperwork, and formal notifications and follow up with the Egyptian MFA about visas, permits etc.· Provide backup support to the EA/Team Administrator and acts as the designated alternate, undertaking EA/Team Administrator responsibilities during periods of absence or as required. Notarial and Consular· Notarial, Consular and general enquiries to the Embassy email and on the phone.· Work with and provide back-up cover for the Consular Adviser which includes, notarial functions, contingency planning, consular casework. Finance:• Provide back up support to assist with administering Local Staff salaries, including processing the monthly pay when required.· Provide backup support to the Senior Finance and Property Officer and acts as the designated-alternate, undertaking Senior Finance and Property Officer responsibilities during periods of absence or as required.• Assist with the preparation of invoices and end of month financial procedures, including monthly bank reconciliation and reporting.• Assist with queries and follow ups regarding weekly payments to vendors, rents and utilities.<br> Property:• Obtain quotes for maintenance/repairs, furniture, equipment, and office supplies and procure items as directed.• Arrange access to property and supervise provider representatives undertaking maintenance and inspections of property.· Maintain Asset Management (AIMS) database. Ideal candidate profile · Bachelor’s degree in business administration or any related field.· Initiative, great problem-solving skills and an eye for detail.· A professional standard of written and spoken English and Arabic.· Experience in an administration role.· A quick learner who can quickly come up to speed with systems and processes.· Well organised, efficient, including the ability to prioritise tasks effectively and work under pressure.· Strong finance and numeracy skills.· An excellent understanding of (or ability to quickly learn) Egyptian government functions and procedures, and experience handling protocol matters.· Ideally, have experience working in an Embassy or similar environment.· A high level of flexibility and responsibility and the ability to work effectively as a team member. Application details:This is a locally employed position. Salary will be based on skills and experience. You will need to have the right to work in Egypt. <br>To apply please submit your CV and a cover letter in English of no more than two pages, setting out why you are applying for the position and examples of how you meet the ideal candidate profile and role responsibilities.<br>Please email your cover letter, CV and the names and contact details of two referees to enquiries@nzembassy.org.eg with the subject "Job Application: Team Administrator”<br>Please do not click the ‘apply’ button on this advert. The deadline for applications is COB 05 September 2026. Interviews will likely be held last week of September 2026. The commencement date will be October 2026.<br>No telephone enquiries will be answered. Only shortlisted candidates will be contacted.<br>If the successful candidate has worked or lived in New Zealand and are subsequently employed as locally engaged staff in a NZ Government Embassy or High Commission, they may, subject to individual circumstances, have NZ Tax Residency obligations. We advise any applicant, who may be in this situation, to discuss their tax residency status with the NZ Inland Revenue (IRD) and determine any potential personal tax obligations to IRD.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Sales &amp; Marketing<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>August 11, 2026<p><br><b>Business Unit:</b></p><br>Downstream and Renewables<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Where you fit In</b></p><br><p>Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore – whether that means building up new areas of expertise or taking in a different direction.</p><br><p>As Lubricants Technical Advisor, you will be expected to provide first line technical advice to direct accounts, industrial and indirect customers, and Shell Sales force on the use of the Shell lubricants portfolio in order to best exploit the technical attributes of Shell products and services to commercial advantage, and to trouble shoot any technical issues.</p><br><p><b>What’s the role?</b></p><br><p>In your role as the Lubricants Technical Advisor (LTA) you will use your techno-commercial skills to provide support on highly complex technical issues to key accounts for business retention, securing close top partnership with key customers and prospects at high level as well as with their key stakeholders through differentiating offers and solutions:</p><br><ul><li><p>Provide front line technical support to direct top customers and prospects (Platinum, global priority OEM) and sales staff including problem solving, troubleshooting and application advice for approximately. 95% of all front-line technical issues</p><br></li><li><p>Secure close good relationship with key customers and prospects at high level as well as with their key stakeholders, enhancing the use of the Shell lubricants portfolio to best exploit the technical attributes of Shell products and services to commercial advantage and to trouble shoot any technical issues</p><br></li><li><p>Manage any complex complaint or issue coming from key customers (Platinum, global priority OEM) providing satisfying customer solution and clear constructive feedback internally as good learning case</p><br></li><li><p>Thanks to own high technical, overall sector <span>product/application/process</span> expertise, be able to deliver valuable input and Shell product and services selection to key customers, to improve sensitively their production process, increasing Shell Technology image and business opportunity</p><br></li><li><p>Provide HSSE, Occupational Health, safety and product disposal advice to key customers and front-line sales, in line with local legislation requirements. Actively keep up to date with changes in legislation</p><br></li><li><p>You also will drive top and bottom-line growth through deep involvement in key account prospecting and cross/up selling activities with a premium acceleration focus providing the right claims and reasons to believe:</p><br></li><li><p>Work closely with local sales and global accounts who have the ‘ownership’ of the customers, to provide appropriate technical support to maintain and gain business in line with business strategy.</p><br></li><li><p>Carry out joint and solo visits (with knowledge of sales force) to new and existing customers providing technical proposals/assistance to generate sales opportunities, with both existing and new products</p><br></li><li><p>Drive x/up-sales opportunities through developing and delivering appropriate lubricants training to direct Sales/Marketing staff to develop their expertise, as well as tailored training packages for Gold/Platinum Customers where required</p><br></li><li><p>Develop and deliver appropriate lubricants training to direct Shell Sales staff to develop their <span>product-application-services</span> expertise</p><br></li><li><p>Exploiting the use of Sales First tools through integrated T-SPANCOP with Sales one and delivering DVRs according to global needs and guidelines to provide proven Technology Leadership or Value Led examples</p><br></li><li><p>You will be part of the services monetization journey by introducing and growing our technical services as a new revenue stream through our current active CVP`s in addition to creating new ones to expand our services portfolio</p><br></li></ul><p><b>What we need from You</b></p><br><ul><li><p>Degree (e.g. BEng) –engineering, preferably mechanical, or comparable technical background skills</p><br></li><li><p>Proven 5-8 years working experience in relevant industries</p><br></li><li><p>Good Sector and application technical knowledge to be able to understand customer`s critical needs&nbsp;</p><br></li><li><p>Evidence for good commercial acumen, Experience in a customer facing role (eg front line sales) is beneficial.</p><br></li><li><p>Knowledge in Vibration, Ultrasound and/or thermography inspections will be considered.</p><br></li><li><p><span>Self-committing,</span> balancing own learning from others internally and giving technical support externally</p><br></li><li><p>Having the ability to distil complex information and to communicate clearly and concisely to others</p><br></li><li><p>Managing relationships with key customers and their stakeholders</p><br></li><li><p>Delivers results – accountability. Clear results orientation and capacity to manage self-performance</p><br></li><li><p>Competence in problem solving, good decision-making skills and ability to find solutions to day-to-day issues</p><br></li><li><p>Able to maintain high volumes of contacts, with quick and accurate turnaround time</p><br></li><li><p>Demonstrates interpersonal sensitivity and communication (written and verbal) skills</p><br></li><li><p>Solution development and creative problem solving</p><br></li><li><p>Successful integration for collaborative development and implementation with global, regional &amp; local teams.</p><br></li><li><p>Good English skill level</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <p><strong>Manage recreation team:</strong><br> Lead, train, and supervise recreation team ensuring they deliver excellent customer service and adhere to hotel policies.<br> Create work schedules for associates, ensuring appropriate coverage for activities and facilities.<br> Monitor team performance, provide feedback, conduct training, and handle performance-related issues in collaboration with the Recreation Manager.<br> Foster a positive team environment and motivate associates to provide high-quality guest experiences.</p> <p><strong>Coordinate recreation activities and programs:</strong><br> Organize and oversee a variety of recreational programs and events, such as fitness classes, pool activities, sports, arts and crafts, games, and outdoor excursions.<br> Develop new and innovative recreational activities based on guest interests and feedback, ensuring programs align with the hotel's brand and guest demographic.<br> Manage the scheduling and implementation of activities to maximize guest participation and satisfaction.</p> <p><strong>Ensure guest satisfaction:</strong><br> Provide excellent customer service, engaging with guests and ensuring their recreational needs are met.<br> Respond to guest feedback and concerns related to recreational activities, resolving any issues promptly and professionally.<br> Create memorable experiences for guests by ensuring that recreational activities are fun, safe, and engaging.<br> Assist in the planning and execution of special events or themed activities to attract guests and enhance their stay.</p> <p><strong>Maintain recreation facilities:</strong><br> Ensure that all recreation facilities, including pools, fitness centers, sports areas, and equipment, are clean, safe, and well-maintained.<br> Conduct regular inspections of recreational facilities and equipment, addressing any maintenance or safety concerns.<br> Collaborate with the housekeeping and maintenance teams to ensure the upkeep of recreation areas and the availability of necessary supplies and equipment.</p> <p><strong>Safety and risk management:</strong><br> Enforce safety regulations and ensure that associates are trained in emergency procedures and first aid.<br> Monitor the safety of guests participating in recreational activities and ensure that associates follow safety protocols.<br> Address any accidents or incidents promptly, ensuring proper documentation and follow-up.</p> <p><strong>Budgeting and inventory management:</strong><br> Assist in managing the recreation department's budget, ensuring that activities and programs remain within budgetary limits.<br> Oversee the procurement and inventory management of recreational equipment, supplies, and promotional materials.<br> Monitor costs related to recreational activities, making recommendations for improvements or cost-saving measures.</p> <p><strong>Promote hotel recreational offerings:</strong><br> Assist with the marketing and promotion of recreational activities to hotel guests, both in-house and prospective guests.<br> Develop promotional materials and collaborate with the hotel’s marketing team to highlight the hotel’s recreational programs and facilities.<br> Provide information to guests about available activities, helping them plan and book events or services.</p> <p><strong>Administrative tasks:</strong><br> Assist with preparing reports on recreational activities, guest feedback, and team performance.<br> Manage reservations and bookings for recreational activities, ensuring smooth coordination of services.<br> Maintain accurate records of guest participation, department schedules, and operational expenses.</p> <p><strong>Additional responsibilities:</strong><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p> <h4>Qualifications</h4> <p><strong>Abilities / key competencies / skills</strong><br> Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <ul> <li>Leading myself</li> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <li>Leading others</li> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <li>Leading the business</li> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <p><strong>Experience / certificates / education</strong><br> Experience: At least 3-5 years of experience in recreation or leisure management, preferably in a hotel or resort setting.<br> Education: A degree in hospitality management, recreation management, or a related field is preferred.</p> <p><strong>Skills & attributes:</strong></p> <ul> <li>Strong leadership and team management skills, with the ability to motivate and manage a diverse team.</li> <li>Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.</li> <li>Creative and resourceful, with the ability to design and implement engaging and innovative recreational programs.</li> <li>Financial acumen with the ability to manage budgets and monitor expenses.</li> <li>Knowledge of health and safety regulations as they pertain to recreation and leisure activities.</li> <li>Proficient in using recreation management software, Microsoft Office Suite, and other relevant systems.</li> <li>Proficient in Microsoft Office Suite and recreation management software.</li> </ul> <p><strong>Language:</strong><br> Excellent reading, writing and oral proficiency in English language.<br> Ability to speak other languages and basic understanding of local languages will be an advantage.</p> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<p><h4>Overview of the role</h4> <p>The retail sales representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A retail sales representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li> <li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li> <li>Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.</li> <li>Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.</li> <li>Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.</li> <li>Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.</li> <li>Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.</li> <li>Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.</li> <li>Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.</li> <li>Stay updated on changes in product range, report customer feedback on product range issues to the sales manager.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Sales-driven with a strong customer focus.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in English, with Arabic preferred.</li> <li>Ability to understand customer needs and build strong relationships.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum 3 years of experience in a similar retail sales role.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proven sales-driven mentality and problem-solving skills.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.</p> <h4>Basic purpose:</h4> <p>Responsible for leading and overseeing the revenue management strategy for Four Seasons Hotel Denver. This role ensures optimal revenue performance through strategic pricing, inventory management, and demand forecasting, while delivering an exceptional luxury guest experience aligned with Four Seasons service culture.</p> <p>This is a property-based leadership role, requiring close collaboration with Rooms, Sales & Marketing, and Front Office teams to drive results within a dynamic luxury hospitality environment.</p> <h4>Essential functions:</h4> <strong>Revenue strategy & performance</strong><br> <ul> <li>Direct and control room inventory and rate availability to maximize occupancy, ADR, and RevPAR in alignment with Four Seasons standards.</li> <li>Develop and execute comprehensive revenue strategies, including segment mix optimization, pricing structures, and demand-based controls.</li> <li>Partner closely with Sales & Marketing leadership to manage group allocations, evaluate displacement, and optimize transient/group balance.</li> </ul> <strong>Systems & inventory management</strong><br> <ul> <li>Oversee the effective use of Property Management Systems (Opera or equivalent) and Sales & Catering systems (Delphi), ensuring data integrity and strategic utilization.</li> </ul> <strong>Analytics & reporting</strong><br> <ul> <li>Produce, analyze, and act upon key revenue reports, including:</li> <ul> <li>Daily & weekly forecasts</li> <li>Monthly market segment analysis</li> <li>Booking pace & pickup trends</li> <li>Displacement & compression analysis</li> <li>Rate performance & resistance reporting</li> <li>Suite inventory optimization</li> <li>Channel & source performance</li> <li>Arrival/departure patterns</li> </ul> <li>Prepare and present monthly revenue and reservations performance summaries with actionable insights for senior leadership.</li> </ul> <strong>Rate & product optimization</strong><br> <ul> <li>Establish and manage pricing architecture, including:</li> <ul> <li>BAR tiers, negotiated & package rates</li> <li>Segment ceilings based on demand patterns</li> <li>Yield strategies and controls within PMS</li> <li>Suite and premium inventory strategies</li> </ul> <li>Lead and enhance upselling initiatives, ensuring alignment with luxury service delivery and revenue goals.</li> </ul> <strong>Leadership & culture</strong><br> <ul> <li>Foster a high-performance, service-driven culture rooted in Four Seasons values of respect, integrity, and excellence.</li> </ul> <strong>Collaboration & communication</strong><br> <ul> <li>Actively participate in key hotel meetings including:</li> <ul> <li>Yield & forecast meetings</li> <li>Sales & marketing strategy sessions</li> <li>Executive committee meetings</li> <li>Pre-convention meetings</li> </ul> </ul> <strong>Compliance & standards</strong><br> <ul> <li>Ensure compliance with Four Seasons policies, brand standards, and service expectations across all revenue practices.</li> <li>Maintain readiness to respond to operational or emergency situations in alignment with hotel crisis management protocols.</li> </ul> <h4>Non-essential functions:</h4> <ul> <li>Support Sales & Marketing efforts, including site inspections and client presentations as needed.</li> <li>Contribute to annual budgeting and marketing planning processes.</li> <li>Collaborate with Four Seasons global reservations network and participate in property visits/audits.</li> <li>Build relationships within the market and Four Seasons network to support benchmarking and talent development.</li> <li>Perform additional duties as assigned by General Manager, Hotel Manager or Senior Commercial Director.</li> </ul> <h4>Knowledge and skills:</h4> <strong>Education</strong><br> <p>Bachelor’s degree in Hospitality Management, Business Administration, or related field required.</p> <strong>Experience</strong><br> <ul> <li>Minimum 3–5 years of progressive experience in Reservations and/or Revenue Management within luxury hospitality.</li> <li>Prior experience with Four Seasons or comparable luxury brand strongly preferred.</li> <li>Proven track record of driving revenue growth and operational excellence.</li> </ul> <strong>Skills and abilities</strong><br> <ul> <li>Advanced analytical and strategic thinking capabilities.</li> <li>Expertise in revenue management principles (forecasting, pricing, displacement analysis).</li> <li>Strong proficiency in Opera (or similar PMS), Delphi, and revenue management tools.</li> <li>Exceptional leadership, coaching, and team development skills.</li> <li>Refined communication and interpersonal skills aligned with luxury guest service.</li> <li>Ability to thrive in a fast-paced, on-property environment with high service expectations.</li> <li>Strong attention to detail, organization, and ability to manage multiple priorities.</li> <li>Demonstrates a passion for luxury hospitality and personalized guest experiences.</li> <li>Leads with empathy, professionalism, and integrity.</li> <li>Builds strong cross-functional relationships and acts as a collaborative business partner.</li> <li>Embodies the Four Seasons service culture: treat others as you wish to be treated.</li> </ul> <strong>Travel required</strong><br> <p>Some travel for conferences or to assist other hotels.</p> <strong>Hours required</strong><br> <p>Eight to ten hour shifts; scheduled days and work hours may vary based on need.</p> <h4>Comprehensive benefits</h4> <ul> <li>Salary range $125K - $135K.</li> <li>Medical, dental, and vision insurance.</li> <li>Paid time off and vacation pay.</li> <li>401k participation with company matching program.</li> <li>Complimentary stays at Four Seasons worldwide, subject to availability.</li> <li>Discounted RTD Flex Pass.</li> <li>Complimentary shift meal prepared by the culinary team.</li> </ul> <p>Anticipated start date of June 22nd, 2026.</p> <h4>Equal opportunity employer statement</h4> <p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Health, Safety, Security, and Environment<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>July 14, 2026<p><br><b>Business Unit:</b></p><br>Integrated Gas<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Job Profile Summary</b></p><br><p>The HSE DGM (Deputy General Manager) is a Shell employee seconded to Rashpetco Company and a member of the Rashpetco Leadership Management Team, reporting to the Rashpetco General Manager and Managing Director (MD). The role provides strategic HSE leadership for the COMPANY, ensuring regulatory compliance, strong governance, and sustained improvement in safety, environmental and asset integrity across all activities.</p><br><p>Jointly with the HSE General Manager (national counterpart) provides advice and expert support to the Rashpetco MDs and to the Company Leadership team in driving improvements in HSE performance.&nbsp;</p><br><p>The job holder will have functional link with Shell Egypt Assets HSE Manager to support alignment in key areas with the Shell Safety, Environment, Asset Management Standards, providing input into the risk analysis and management process for Shell Egypt N.V.&nbsp;</p><br><p><b>Job Description:</b></p><br><ul><li>Accountable to the Rashpetco Managing Director for executing his HSE duties as defined in the HSE Management System Documentation, in a professional and timely manner.</li><li>Accountable for delivery of the requirements under the relevant areas of Shell Safety, Environment, Asset Management Standards and associated mandatory standards applicable to Non-Operated Venture (NOV) operations.</li><li>Provides strategic advice &amp; direction for managing HSE in Operations, Drilling and Project activities and their associated contractors.</li><li>Develop and lead a journey of safety culture change from reactive to proactive through persistent observation, intervention, and constructive feedback. ·</li><li>Oversee the development and implementation of the company annual and 3-year HSE plans.</li><li>Influence the company to adopt key Shell HSE improvement tools, initiatives and assurance processes.</li><li>Ensure that the company is compliant in the matter of process safety including safety cases and asset integrity, in regular auditing supported by coaching to enhance understanding of the related risks, hazards and mitigation measures.</li><li>Agree the company HSE KPI’s and monitor performance.</li><li>Oversee the company Crisis Management and Incident Investigation systems and processes.</li><li>Actively participate in Senior Management Meetings, monthly HSE committee meetings and technical committee meetings e.g. partners’ HSE meetings and EGAS monthly HSE meetings.</li><li>Oversee the monitoring of environmental performance across the company.</li><li>Manage HSE assurance activities to ensure that HSE issues are being adequately identified and managed. Monitor action plan progress and provide assurance to the Managing Director.</li></ul><p><b>Knowledge, Competencies and Skills</b></p><br><ul><li>University level degree in engineering or another relevant field.</li><li>Minimum 20+ years’ experience in Oil &amp; Gas industry in Technical Safety/HSE.</li><li>Demonstrated professional competence in personal, operational, and process safety, as well as environmental management in the context of GHG/energy management and effluent/waste.</li><li>Firsthand exposure to venture and joint venture management, aware of business governance, risk management, performance improvement management, financial/contracts, and procurement governance controls.</li><li>Knowledge of HSSE industry codes and their application and interpretation in projects</li><li>Skill level for Technical Safety tools including HSE Cases, Bowties, HAZID, HAZOP, Layout Reviews and Optimization etc.</li><li>Hands-on experience of project work including design, engineering, contractor selection and management, construction, commissioning, workplace safety and emergency response.</li><li>Good working knowledge of Environmental Management including 14001 systems, EIAs, air and water quality requirements, waste management, greenhouse gas reduction, sustainable development and biodiversity.</li><li>Good working knowledge of Occupational Health Management, including Health risk assessments, health compliance monitoring, COSHH/MSDS, pandemic planning, medical emergency response, noise/health impact monitoring, drinking water analyses, food hygiene inspections and medical fitness examinations.</li><li>Hands-on experience of HSE auditing (Team Leader role), previous formal training desirable.</li><li>Excellent communication, influencing, stakeholder’s management and interpersonal skills to face changes and conflicts.</li><li>Able to persuade and influence range of partners and stakeholders.</li><li>Target-orientated and self-motivated, able to work under minimum supervision</li><li>Able to produce concise, well-structured reports and management system documents in English.</li><li>For offshore and remote location visits the job holder should be medically fit, and able to undertake offshore survival training.</li></ul><p><b>Organizational Structure (Internal/ External Interaction)</b></p><br><p>Lead a community of national staff between Cairo office and Idku site made up of diverse HSE functions and administrative staff to provide significant input for the development and implementation of cohesive short term and long term HSE strategies.</p><br><p>The job will involve frequent travel between Cairo and the Idku gas hub, offshore facilities and offshore drill rigs, Abu Qir base, waste disposal sites and other project locations and sites/premises.</p><br><p>Internally: the job holder interfaces with colleagues within the HSE Department and Operations, Drilling and Project personnel from General Managers down. &nbsp;</p><br><p>Meanwhile, will also be required to establish good working relationships with colleagues at management levels within Shell Egypt. The job holder will be required to work closely with the Shell Egypt HSE function to ensure alignment between Rashpetco and Shell. &nbsp;</p><br><p>Externally: the job holder interfaces with Egyptian HSE regulators, EGAS personnel and representatives from other oil and gas companies within, and external to Egypt.&nbsp;The job holder will be an advocate to stakeholders of Shell's approach to HSE risk management; will interface with contracting partners and other external stakeholders.</p><br><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <p>We are looking for a Workplace Experience Ambassador for our Integrated Facility Management business line.</p> <h4>About JLL</h4> <p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p> <p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p> <h4>Role purpose</h4> <p>The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Building Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p> <h4>What this job involves</h4> <ul> <li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li> <li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li> <li>Receive, direct and relay telephone, email and other queries via front of house</li> <li>Greet, assist and direct candidates, new hires, visitors and the general public appropriately</li> <li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li> <li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li> <li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li> <li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li> <li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li> <li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li> <li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li> <li>Provide timely, accurate and personalized response to meetings and events enquiries</li> <li>Work flexibly in different settings as part of the team</li> <li>Coordinate the daily updating of room booking displays in line with local and regional processes</li> <li>Play a key part in supporting onsite space audits and walk-the-store processes</li> <li>Support and cover other facilities team services as required, such as trouble ticket requests, incoming and outgoing mail and courier services, site inspections, and one-off or administrative tasks</li> <li>Every day is different, and in all these activities, we’d encourage you to show your ingenuity.</li> </ul> <h4>Sounds like you? To apply you need to be / have:</h4> <ul> <li>Experience in reception, concierge or related field</li> <li>Previous catering or hospitality experience is desirable</li> <li>Excellent people skills and ability to interact with a wide range of client staff and demands</li> <li>Previous experience of working within a high profile corporate environment</li> <li>Facilities management exposure would be beneficial</li> <li>Fluency in English and local language</li> <li>Strong PC literacy and proven ability to manage daily activities using various systems</li> <li>Very high attention to detail</li> <li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal</li> <li>Ability to maintain professionalism at all times and be an ambassador of the team</li> <li>Be an excellent team player with the want to go above and beyond for each other</li> </ul> <h4>What you can expect from us</h4> <p>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</p> <p>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</p> <p>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you.</p> <h4>Location:</h4> <p>On-site – Cairo, EGY</p> <h4>Job tags:</h4> <p>Hiring</p> <p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>Equal opportunity employer statement</h4> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – please request accommodation through the appropriate channels.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.<br>Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.<br>Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.</p><br><br><br><br><p><b><u>Job Purpose: </u></b></p><br><br><p>A Consumer Safety role responsible for oversight in various MEA markets. The role assists with strategizing and engaging with key Haleon functions that integrate with Consumer Safety. The position holder is responsible for ensuring compliance with PV requirements, interactions with regulators and bodies of influence and industry best practices</p><br><br><br><p><b><u>Job Related Experience:</u></b></p><br><br><p>The Associate Director, CS Europe, MEA &amp; LATAM is a Consumer Safety role responsible for covering multiple highly complex markets with stringent pharmacovigilance, cosmetovigilance, materiovigilance and nutrivigilance regulations and assuming direct responsibility for a cluster of markets.</p><br><br><p>This role acts as the PV point of contact for consumer healthcare responsible for all safety activities at the country level.</p><br><br><p>The role is responsible for assisting the Consumer Safety Director Europe, MEA &amp; LATAM with strategy, engaging with Haleon teams associated within (but not limited to) pharmacovigilance, cosmetovigilance, materiovigilance and nutrivigilance, clinical research, Market Research, Patient Support Programs, Interactive Digital Media, Sensory Studies and/or local operating companies (LOCs), and ensuring compliance with regulatory requirements and industry best practices.</p><br><br><br><p><b><u>ACCOUNTABILITIES/RESPONSIBILITIES</u></b></p><br><br><p>The primary responsibilities of this role are to:</p><br><br><ul><li><p>Overall responsibility for the day-to-day management of vigilance for marketed products (including Medicinals, cosmetics, devices and nutritionals) and products in clinical trials for Consumer Healthcare local markets assigned to the region. Responsibilities include the following:</p><br><br></li><li><p>Ensure compliance with all local and global vigilance regulations for countries under the assigned responsibility.</p><br><br></li><li><p>Acts as Local Qualified Person responsible for Pharmacovigilance (LQPPV) for Egypt.</p><br><br></li><li><p>Acts as Safety Regional country contact for Middle East and Africa (MEA) countries in scope.</p><br><br></li><li><p>Perform Quality Control activities (in stream check, Management Monitoring), according to global standards and local procedures.</p><br><br></li><li><p>Provide robust monitoring of local regulations of all assigned countries.</p><br><br></li><li><p>Responsible for Pharmacovigilance training to all Country departments and relevant 3rd parties.</p><br><br></li><li><p>Ensure English translations of all required safety documentation, including cases received directly from Central Safety functions.</p><br><br></li><li><p>Negotiates Safety Data Exchange procedures for local licensing agreements in conjunction with Legal and Regulatory Affairs.</p><br><br></li><li><p>Provides support and coordinate 3rd Party’s PV due diligence for new local deals in the region.</p><br><br></li><li><p>Provides consultation and Human Safety Information/Adverse Event clause for contracts other than SDEAs.</p><br><br></li><li><p>Provides safety support to local commercial programs and clinical development programs, etc.</p><br><br></li><li><p>Ensures Human Safety Information reporting compliance of Digital, Market Research and Patient Support Program providers.</p><br><br></li><li><p>Maintaining up to date local product list and contact list for assigned countries.</p><br><br></li><li><p>Support local literature journal list review as appropriate</p><br><br></li><li><p>Escalations management (litigation, media attention, safety signals) and Inspections, Audits support and coordination</p><br><br></li><li><p>DHCPL (Dear HealthCare Professional Letters), DIL (Dear Investigator Letters) submission to local health authority as required.</p><br><br></li><li><p>Preparation and submission of local PSMF where required.</p><br><br></li><li><p>Lead/support Consumer Safety process improvement initiatives for Haleon, interacting with other key stakeholders, as required.</p><br><br></li><li><p>Contribute to the PSMF and co- drive continuous improvement of the vigilance system and its performance</p><br><br></li></ul><br><p><b>Why you?</b></p><br><br><p><b>Qualifications &amp; Skills</b></p><br><br><ul><li><p>Bachelor’s degree in Pharmaceutical Sciences or medicine.</p><br><br></li><li><p>Good knowledge of Regulatory and Pharmacovigilance regulations.</p><br><br></li></ul><br><p><b><u>COMPETENCIES AND SKILLS</u></b><u>:</u></p><br><br><ul><li><p>7+ years’ of experience in a pharmaceutical industry including extensive time spent in industry (pharmacovigilance, quality, or other functions).</p><br><br></li><li><p>4+ years’ experience as QPPV for Egypt.</p><br><br></li><li><p>Residency in Egypt</p><br><br></li><li><p>Knowledge of pharmacovigilance and clinical safety procedures / systems / guidance and general understanding of worldwide regulatory requirements.</p><br><br></li><li><p>Excellent oral and written communication skills including the ability to listen effectively, persuasive negotiation skills, coalition building, conflict management and ability to communicate both strategic and technical issues to individuals and in presentation groups.</p><br><br></li><li><p>Strong organizational and facilitation skills, both working as an individual contributor and as a function leader to provide decisions with sense of perspective and balance.</p><br><br></li><li><p>Strong ability to work on contracts and material of contractual obligations including drafting &amp; reviewing of PV agreements</p><br><br></li><li><p>Extensive experience in pharmacovigilance audits, internal and/or external at both local &amp; global levels. Ensuring the timely execution &amp; submission of audit requests and findings.</p><br><br></li></ul><br><br><br><br><p>&nbsp;<span><b><span>Job Posting End Date</span></b></span></p><br><br><br><br>2026-07-21<br><br><br><span><b>Equal Opportunities</b></span><p>Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. <br>During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.&nbsp; <br>The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.</p><br><br><br><br><br><span><b><span>Adjustment or Accommodations Request</span></b></span><p>If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.&nbsp;</p><br><br><br><br><br><span><b><span>Note to candidates</span></b></span><p>The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.</p><br><br><br> </div>

<p><h4>Join us<\/h4>\n<p>At Vodafone, weu2019re not just shaping the future of connectivity for our customers u2013 weu2019re shaping the future for everyone who joins our team. When you work with us, youu2019re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<\/p>\n\n<h4>Role purpose<\/h4>\n<p>To design a unified, scalable, and secure data blueprint in conjunction with the tech group to integrate scattered network and business data. This role ensures that all data projects align with the business vision while maintaining a unified standard across all departments to avoid data silos.<\/p>\n\n<h4>Role profile<\/h4>\n<p><strong>Technology stack ownership and alignment with data group technology:<\/strong> Lead the evaluation and selection of all data tools and ensure group approval for these tools (e.g., choosing the data virtualization tools, choosing the cloud provider, or the data lake technology). Also responsible for reporting to the group architecture maturity index and initiating any project to meet it.<\/p>\n<p><strong>Enterprise data transformation:<\/strong> Assess current and planned architecture and identify gaps towards trustworthy data and work on high-level design for these projects to ensure engagement of business and governance u2013 during the project, the principal architect will be responsible for ensuring that objectives and KPIs are achieved.<\/p>\n<p><strong>Data infrastructure readiness for AI:<\/strong> Preparing the data foundation so that internal data scientists can safely use data in their models to learn. If any gaps are discovered, a roadmap should be put in place to close them.<\/p>\n<p><strong>Architectural enablement for \"Intelligent Data Apps\":<\/strong> The architect must ensure the data infrastructure perfectly supports intelligent data software products that add more analytical insights for business (inbound and outbound data flow) and future-proof visualization tools.<\/p>\n<p><strong>Business alignment, governance, and lifecycle management:<\/strong> The architect ensures the technology roadmap serves business demand and maintains the long-term health of the data ecosystem.<\/p>\n\n<h4>Responsibilities<\/h4>\n<p><strong>Technology stack ownership and alignment with data group technology:<\/strong><\/p>\n<ul>\n<li>Negotiate with group architecture on yearly plan and budget.<\/li>\n<li>Responsible for evaluating SOA and identifying gaps to be studied and budgeted for implementation.<\/li>\n<li>Cross-domain modeling alignment: Collaborate with group architecture to review data attributes across complex domains (e.g., network core, BSS\/OSS, retail transactions), ensuring schemas are optimized for high-performance processing inside intelligent data apps.<\/li>\n<\/ul>\n\n<p><strong>Enterprise data transformation<\/strong><\/p>\n<ul>\n<li>Assess current and planned architecture and identify gaps towards trustworthy data and work on these projects until they are transferred from a gap to a project with an initial study document including high-level design, KPIs, and budget u2013 during the project, act as principal architect responsible for low-level design and ensuring that objectives and KPIs are achieved.<\/li>\n<li>Introduce advanced data virtualization strategies (e.g., Trino, Denodo) to sit on top of all data sources, allowing real-time, low-latency querying without moving raw data unnecessarily.<\/li>\n<li>Data lakehouse evolution: Serve as the principal architect for migrating the companyu2019s legacy big data (Hadoop\/On-Prem) estate to a modern, cloud\/hybrid data lakehouse environment (e.g., Databricks, Snowflake, Delta Lake). Design the multi-phase migration roadmap, focusing on decoupling compute\/storage separation and concurrency standards.<\/li>\n<li>Data governance integration: Architect automated hooks within the lakehouse migration so that data metadata, schemas, and lineage are automatically captured by the governance framework at ingestion.<\/li>\n<li>DaaS evolution: Review and expand the existing DaaS (API) infrastructure. Document the blueprint for the underlying current\/new architecture that exposes data assets via secure, high-speed APIs, allowing developers to query enterprise data.<\/li>\n<\/ul>\n\n<p><strong>Data infrastructure readiness for AI<\/strong><\/p>\n<ul>\n<li>Prepare the data foundation so that internal data scientists and external enterprise AI clients can safely consume the telecom data core.<\/li>\n<li>Semantic layering for GenAI (\"Chat with Data\"): Architect the semantic data layer and vector\/graph database integration guidelines. This allows LLM applications to securely map natural language queries directly to mature DaaS APIs, grounding the AI and preventing data hallucinations.<\/li>\n<li>Data architecture for autonomous agents: Design high-concurrency, immutable data snapshot patterns. This ensures that when multi-agent AI systems query network or commercial data simultaneously, they work from a consistent, synchronized state without causing database deadlocks or performance lags.<\/li>\n<li>AI data-sourcing and feature engineering standards: Establish standardized, reusable data-delivery interfaces for data scientists ensuring clean, governed telemetry is served with minimal latency.<\/li>\n<li>Next-gen visualization (\"Chat with Data\"): Explore, architect, and run proof of concepts (PoCs) for generative AI\/LLM integration (e.g., retrieval-augmented generation \/ RAG architecture), enabling business managers to ask natural language questions directly to the data lakehouse.<\/li>\n<\/ul>\n\n<p><strong>Architectural enablement for \"Intelligent Data Apps\"<\/strong><\/p>\n<ul>\n<li>Ensure the data infrastructure perfectly supports business-facing software products and future AI tools.<\/li>\n<li>Architecting for intelligent apps: Design the high-throughput, reusable data blueprints required to power complex internal software products (e.g., retail management system, roaming insights platforms). Ensure data flows seamlessly to support real-time calculations and predictive forecasting engines.<\/li>\n<li>Enterprise AI readiness assessment: Systematically audit the data estate to evaluate if the data is structurally ready for AI\/ML. Define architectural prerequisitesu2014such as feature stores and low-latency data pipelinesu2014needed to support production-grade AI models in these intelligent data apps.<\/li>\n<li>Next-gen visualization (\"Chat with Data\"): Enable this concept for internally developed intelligent data apps by designing a semantic layer.<\/li>\n<\/ul>\n\n<p><strong>Business alignment, governance, and lifecycle management<\/strong><\/p>\n<ul>\n<li>Translate business demand to tech strategy: Act as a high-level internal consultant to commercial, digital, and network business units. Translate complex commercial goals into structural data requirements to ensure technology investments directly unlock business value.<\/li>\n<li>Architecture review board (ARB) leadership: Act as a vital member of the data ARB, reviewing and approving technical designs submitted by various business units to prevent the creation of new data silos.<\/li>\n<li>Legacy decommissioning and technical debt management: Author the architectural \"sunsetting\" roadmaps for legacy telecom data silos to reduce corporate infrastructure costs and manage technical debt during major platform cutovers.<\/li>\n<li>Act as cross-functional orchestration and guardrails for data organization:<\/li>\n<li>Ensure the standard macro-ingestion and integration patterns (e.g., real-time event streaming standards vs. batch window architectures).<\/li>\n<li>Ensure data modeling is according to industry standard guidelines (aligning closely with TM Forum SID telecom models).<\/li>\n<li>Partner with governance to define architectural requirements for automated metadata cataloging, master data management (MDM) for entities like retail sales reps, and data lineage tracking.<\/li>\n<li>Ensure compliance mandates (GDPR, local telecom privacy laws) and zero-trust security architecture requirements into the macro designs, ensuring sensitive commissioning and network data is strictly protected.<\/li>\n<\/ul>\n\n<h4>Core competencies and qualifications<\/h4>\n<ul>\n<li><strong>Technical expertise:<\/strong> Strong understanding of modern data architectures (e.g., big data, data warehouse, AI systems, and real-time data streaming), tools, and programming languages.<\/li>\n<li><strong>Leadership:<\/strong> Ability to inspire and align diverse teams, manage complex projects, and influence cross-functional stakeholders.<\/li>\n<li><strong>Strategic thinking:<\/strong> Capable of balancing short-term deliverables with long-term vision and scalability.<\/li>\n<li><strong>Communication skills:<\/strong> Clear articulation of technical concepts to both technical and non-technical audiences.<\/li>\n<li><strong>Problem-solving:<\/strong> Proactive and solution-oriented, with the ability to tackle complex challenges under tight deadlines.<\/li>\n<li><strong>Agile community experience:<\/strong> Experience working in Agile teams to ensure delivery of needed quality gates and proactive actions.<\/li>\n<li><strong>Must have technical\/professional qualifications:<\/strong><\/li>\n<li>10+ years of experience in IT and maintaining large-scale data solutions.<\/li>\n<li>Knowledge of different vendors' technology in telecommunications and IT industry.<\/li>\n<li>Customer focus and ability to interact with decision makers.<\/li>\n<\/ul>\n\n<h4>Not a perfect fit?<\/h4>\n<p>Worried that you donu2019t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If youu2019re excited about this role but your experience doesnu2019t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.<\/p>\n\n<h4>Who we are<\/h4>\n<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<\/p>\n<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.<\/p>\n<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the application adjustments guidance provided by Vodafone.<\/p>\n\n<p><strong>Together we can.<\/strong><\/p><\/p><p><\/p>

<p><p>JLL empowers you to shape a brighter way.</p> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <p>We are looking for a workplace experience ambassador for our integrated facility management business line.</p> <h4>About JLL</h4> <p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p> <p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p> <h4>Role purpose</h4> <p>The workplace experience ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Building ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p> <h4>What this job involves</h4> <ul> <li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li> <li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li> <li>Receive, direct and relay telephone, email and other queries via front of house</li> <li>Greet, assist and direct candidates, new hires, visitors and the general public appropriately</li> <li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li> <li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li> <li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li> <li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li> <li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li> <li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li> <li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li> <li>Provide timely, accurate and personalized response to meetings and events enquiries</li> <li>Work flexibly in different settings as part of the team</li> <li>Coordinate the daily updating of room booking displays in line with local and regional processes</li> <li>Play a key part in supporting onsite space audits and walk-the-store processes</li> <li>Support and cover other facilities team services as required, such as trouble ticket requests, incoming and outgoing mail and courier services, site inspections, and one-off or administrative tasks</li> <li>Every day is different, and in all these activities, we’d encourage you to show your ingenuity.</li> </ul> <h4>Sounds like you? To apply you need to be / have:</h4> <ul> <li>Experience in reception, concierge or related field</li> <li>Previous catering or hospitality experience is desirable</li> <li>Excellent people skills and ability to interact with a wide range of client staff and demands</li> <li>Previous experience of working within a high profile corporate environment</li> <li>Facilities management exposure would be beneficial</li> <li>Fluency in English and local language</li> <li>Strong PC literacy and proven ability to manage daily activities using various systems</li> <li>Very high attention to detail</li> <li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal</li> <li>Ability to maintain professionalism at all times and be an ambassador of the team</li> <li>Be an excellent team player with the want to go above and beyond for each other</li> </ul> <h4>What you can expect from us</h4> <p>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</p> <p>Our total rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</p> <p>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.</p> <p><strong>Location:</strong><br> On-site – Cairo, EGY</p> <p><strong>Job tags:</strong><br> Hiring</p> <p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels. Please direct any other general recruiting inquiries to the company’s contact resources.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Retail Sales Representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A Retail Sales Representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li> <li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li> <li>Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.</li> <li>Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.</li> <li>Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.</li> <li>Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.</li> <li>Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.</li> <li>Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.</li> <li>Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.</li> <li>Stay updated on changes in product range, report customer feedback on product range issues to the Sales Manager.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Sales-driven with a strong customer focus.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in English, with Arabic preferred.</li> <li>Ability to understand customer needs and build strong relationships.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum 3 years of experience in a similar retail sales role.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proven sales-driven mentality and problem-solving skills.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><strong>Strategy:</strong></p><br><br><p>As the Head of Regulatory and Customer Rights for Standard Chartered Bank in Egypt, you will lead the proactive development and nurturing of regulatory relationships within the country through a comprehensive and structured engagement programme. Your role is critical in ensuring that all operations of Standard Chartered Bank in Egypt meet and exceed regulatory standards and adhere strictly to Group requirements.</p><br><br><p>You will be instrumental in setting and executing the vision, strategic direction, and leadership for regulatory compliance and customer rights initiatives in Egypt, aligned with the broader objectives of the Consumer, Fraud, Conduct and Compliance (CFCC) framework and the Group's growth aspirations.</p><br><br><p>Central to your mission will be fostering a culture of compliance and ethical business practices, promoting the Group Code of Conduct and Here for good values. You will oversee the establishment of a transparent organizational framework that safeguards customers' rights to fairness, transparency, and information confidentiality, while also ensuring a robust mechanism for complaint management and enhancing banking awareness among customers to empower informed decision-making.</p><br><br><p><strong>Business:</strong></p><br><br><p>You will conduct comprehensive analysis of regulatory developments and their impacts on key business operations, ensuring that all changes in laws, regulations, and policies are effectively communicated and integrated within the Egypt operations in close coordination with Group MRC Standards.</p><br><br><p>Supporting stakeholders with informed advice on policies, regulatory trends, and best practices is essential, helping them to make decisions that are compliant and forward-looking. You will monitor and interpret regulatory expectations, providing timely guidance and ensuring the Bank remains compliant and well-prepared for regulatory challenges.</p><br><br><p>A vital aspect of your role will be to anticipate regulatory risks, communicating identified trends to management for effective control implementations. Collaborative engagement with compliance specialists and regulators will keep both the business and regulatory bodies well-informed of operational developments and compliance status.</p><br><br><p>You will also oversee the customer complaints unit, ensuring processes and systems align with Customer Rights instructions, thereby reinforcing the Bank's commitment to customer-centric service and regulatory compliance.</p><br><br><b>Key Responsibilities</b> <br><p><strong>Processes:</strong></p><br><br><p>Your role will encompass providing essential support to the Compliance function in Egypt, giving confidence that all business activities and functions operate within local laws and regulations, and in alignment with operational risk tolerances and Group Standards. This includes embedding proportional control measures to mitigate risks efficiently.</p><br><br><p>You will develop and maintain robust compliance frameworks and governance structures to ensure consistent adherence to banking regulations, internal policies, and codes of conduct that protect the Bank's reputation and stakeholder interests.</p><br><br><p>Key responsibilities include crafting and updating policies, procedures, and Delegations of Authority (DOls) related to CFCC, securing their approval through the relevant Risk Committees. You will also establish and sustain a trusting relationship with regulators by following a strategically designed Regulatory Relationship Plan, conducting regular briefings, and ensuring regulatory commitments are met.</p><br><br><p>Preparation and coordination for regulatory inspections will be a regular duty, ensuring swift and effective responses. You will oversee the governance and implementation of CFCC policies, provide expert advice on regulatory and Group standards compliance, and remain vigilant on evolving regulatory landscapes to pre-emptively manage impacts on the Bank's operations.</p><br><br><p>The role will require setting control standards, advising on risk mitigation controls, managing licensing and administrative requirements, and, in cases of significant regulatory breaches, leading critical remediation efforts to inform senior management and regulators promptly, ensuring necessary corrective actions are taken.</p><br><br> <br>Egypt<br><b>Our Ideal Candidate</b> <br><p>Our ideal candidate will possess a comprehensive understanding and practical experience in regulatory compliance policies and standards specifically within the banking sector in Egypt. Expertise in providing compliance advisory services, conducting thorough compliance reviews, and ensuring customer rights assurance is essential.</p><br><br><p>The role requires a strong capability in managing complaints investigations with fairness and diligence, coupled with experience in conducting detailed compliance risk assessments. Established experience in regulatory liaison is critical, as you will be the main point of contact managing relations with financial regulators.</p><br><br><p>We seek a professional who demonstrates excellent problem-solving abilities for complex regulatory situations, backed by a willingness and capability to take bold decisions when warranted to safeguard the bank's integrity and interests.</p><br><br><p>A keen eye for detail, sound judgment, and the ability to communicate effectively with diverse stakeholders including regulators, senior management, and front-line business teams are vital. The successful candidate will be adaptable, resilient, and committed to fostering a compliance culture that aligns with Standard Chartered’s values.</p><br><br><b>About Standard Chartered</b> <br><p>Standard Chartered is a distinguished international bank with over 170 years of history, combining agility with scale to make impactful contributions globally and locally. Our mission transcends banking to making a positive difference for our clients, communities, and colleagues alike.</p><br><br><p>We are driven by a passion to challenge norms, embrace challenges, and continuously seek opportunities for meaningful growth and improvement. Joining us means embarking on a career filled with purpose, where your unique talents will be celebrated and nurtured.</p><br><br><p>With a culture grounded in our purpose to drive commerce and prosperity through our unique diversity and our brand promise to be Here for good, we value inclusivity and advocate a workplace where difference is embraced.</p><br><br><p>Together, we:</p><br><br><ul><li><strong>Do the right thing</strong> – acting with integrity, assertiveness, and putting clients at the centre of everything we do;</li><li><strong>Never settle</strong> – continuously pushing boundaries to innovate and improve, learning from every experience;</li><li><strong>Are better together</strong> – fostering an inclusive environment where everyone can be their authentic selves and collaborate to build sustainable success.</li></ul><br><b>What we offer</b> <br><p><strong>In alignment with our Fair Pay Charter,</strong> Standard Chartered offers a competitive salary package and comprehensive benefits designed to enhance your mental, physical, financial, and social wellbeing.</p><br><br><ul><li><strong>Retirement and Insurance Benefits:</strong> Core bank funding for retirement savings, alongside medical and life insurance plans, complemented by flexible and voluntary benefits tailored to individual needs.</li><li><strong>Generous Time-Off Provisions:</strong> Including annual leave, extended parental and maternity leave (up to 20 weeks), sabbaticals up to 12 months, volunteering leave, and compliance with global minimum standards amounting to a minimum of 30 combined annual and public holidays.</li><li><strong>Flexible Working Arrangements:</strong> Opportunities to balance home and office work environments with adaptable working patterns promoting work-life harmony.</li><li><strong>Wellbeing Initiatives:</strong> Access to Unmind, a leading digital wellbeing platform, resilience building courses, global Employee Assistance Programmes, mental health first-aiders, and various self-help resources.</li><li><strong>Continuous Learning Culture:</strong> Encouragement of professional growth through opportunities for reskilling, upskilling, and access to diverse physical, virtual, and digital learning platforms.</li><li><strong>Inclusive and Values-Driven Environment:</strong> Be part of a diverse organisation that celebrates uniqueness, promotes respect, and provides equal opportunity for all to realise their full potential.</li></ul><br> </div>

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Managing butler services</h4> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <h4>Supporting management of front desk team</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <h4>Guest relations</h4> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <h4>Managing departmental costs</h4> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Managing butler services</h4> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <h4>Supporting management of front desk team</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and building mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <h4>Guest relations</h4> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <h4>Managing departmental costs</h4> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities&nbsp;<br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities&nbsp;<br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>