Human Resources Manager Jobs - Alexandria Egypt

<p>Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p><strong>Key Accountabilities:</strong></p><ul><li><p>Assist in executing HR procedures and policies.</p></li></ul><p><br><strong>Duties:</strong></p><p><br><strong>Talent Acquisition:</strong></p><ul><li><p>Assist with the recruitment process by sourcing candidates via job posting, checking online platforms, and asking for referrals.</p></li><li><p>Screen candidates’ CVs.</p></li><li><p>Phone screen shortlisted candidates.</p></li><li><p>Conduct face-to-face HR interviews for junior positions.</p></li><li><p>Responsible for following up and planning with the team Employer branding tasks and events.</p></li></ul><p><strong>Personnel:</strong></p><ul><li><p>Assist in the personnel process in scanning, archiving, and filing employees’ records.</p></li><li><p>Assist in preparing new hires' contracts and hiring documents.</p></li><li><p>Assist in personnel-related data (personal information, leaves, permissions, etc..) in the database.</p></li><li><p>Involved in social insurance and labor office-related matters.</p></li></ul><p><strong>General HR Administration</strong></p><ul><li><p>Provide general administrative support to the HR department.</p></li><li><p>Answer employee inquiries and provide information.</p></li><li><p>Assist with HR projects and initiatives.</p></li><li><p>Maintain HR files and records.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Education:</strong></p><ul><li><p>Bachelor degree of Business Administration or any related field is required.</p></li><li><p>HR Certification is a plus</p></li></ul><p><strong>Experience:</strong></p><ul><li><p>From 1 to 2 years of experience in the HR field.</p></li></ul><p><strong>Skills and abilities&nbsp;</strong></p><ul><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to manage multiple tasks and prioritize effectively.</p></li><li><p>Fluent in English</p></li><li><p>High flexibility&nbsp;</p></li><li><p>Integrity&nbsp;</p></li></ul><p></p>

<p>JOB SUMMARY Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p><h3>CORE WORK ACTIVITIES</h3><h4>Administering Employee Training Programs</h4><p>Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.</p><h4>Evaluating Training Programs Effectiveness</h4><p>Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.</p><h4>Developing Training Program Plans and Budgets</h4><p>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p><h4>Managing Training Budgets</h4><p>Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</p>

<p>Overview The People Operations Coordinator will be responsible for managing and optimizing employee benefits programs. This role ensures accurate administration of benefits systems, with timely payroll integration, compliance with internal policies and vendor agreements based on the agreed service catalog and SLAs under direct supervision of the manager. The specialist also provides data-driven insights, partners with internal and external stakeholders, and drives continuous improvement in service delivery and employee experience.</p><h4><b><br></b></h4><h4><b>Responsibilities</b></h4><h4><b><br></b></h4><h4><b>Benefits Administration &amp; Service Delivery</b></h4><p>Manage end-to-end benefits administration for the Business Unit across all employee lifecycle events, ensuring accuracy, compliance, and timely execution. Administer benefits for new joiners, terminations, and role, level, or entity changes, including insurance, home loans, divorce cases, and family extensions. Manage disability (temporary and permanent) and death-related benefits, including claims processing and return-to-work coordination. Administer telecom benefits, including split billing, onboarding, offboarding, role changes, and reporting. Ensure consistent market-wide delivery of benefits services, including enrollment, exits, option changes, and reconciliations. Oversee vendor performance, service quality, SLA adherence, issue resolution, and budget compliance. Documentation of updated processes in alignment with the relevant stakeholders and update the knowledge management platform with relevant process. Ensure streamlined benefits management process from technical, functional, and customer perspectives in decision-making related to entitlements, eligibility and system integration.</p><h4><b><br></b></h4><h4><b>Reporting &amp; Optimization</b></h4><p>Review and submit monthly benefits claims to payroll and validate insurance invoices in line with contracts and enrollment data. Provide benefits consumption analysis and reporting to support finance cost allocation and decision-making. Lead process improvements, digitization initiatives, policy updates, and system enhancements. Monitor KPIs and SLAs, driving continuous improvement and operational excellence.</p><h4><b><br></b></h4><h4><b>Employee Experience &amp; Stakeholder Collaboration</b></h4><p>Deliver benefits orientations and training during onboarding and open enrollment. Develop clear employee communications (FAQs, guides) to support understanding of benefits options. Collaborate with HR Operations, Payroll, HRBPs, and vendors to streamline, centralize, and digitize benefits administration. Ensure accurate transaction tracking, documented processes, and timely resolution of employee queries in full compliance with legal and company requirements.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications</h4><ul><li>2 Years of experience in HR Shared Services process and SLA management.</li><li>Service management and ticket management system experience</li><li>Customer orientation</li><li>Process management and continuous improvement with a focus on optimization and productivity</li><li>Technical / Functional Skills &amp; Knowledge of HR Tools and Interfaces</li><li>High level of accuracy and attention to details</li><li>Strong communication skills</li><li>Demonstrated track record of strong service delivery</li><li>Very good English language skills</li><li>Ability to work with different geographies and cultural experience sensitivity.</li></ul>

<strong>About Four Seasons<br><br></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.<br><br><strong>About The Role<br><br></strong>The Purchasing Clerk is part of the Purchasing Department whose function is to procure various item utilized by the hotel.<br><br><strong>What You Will Do<br><br></strong>Implement the 10/5 Rule at all times during work hours.<br><br><ul><li> The ability to maintain logs on movement and inventory of stock items and tools.</li><li> The ability to maintain benchmark calendars for 90 day, 6 months and annual performance evaluations of staff members.</li><li> The ability to handle necessary follow-up and updating of availability of both internal and external training opportunities through Human Resources Department and making such information known to the Engineering Management staff and scheduling of same.</li><li> The ability to assist in updating comprehensive departmental policies and manuals.</li><li> The ability to ensure effective communication and good relations between the Engineering Department and other departments within the resort.</li><li> The ability to prepare and follow through on any projects as outlined by Engineering Management Staff.<br><br></li></ul><strong>What You Bring<br><br></strong><ul><li> Excellent reading, writing and oral proficiency in the English language.</li><li> High degree of initiative, motivation and excellent organizational skills.</li><li> High school graduate or equivalent required.</li><li> Must be proficient in computer skills, such as Excel, Word, ability to learn new software programs as trained, and some familiarity with Access similar systems.</li><li> Minimum 2 years job related experience or accounting record i.e. purchasing or receiving.<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li> Competitive Salary, wages, and a comprehensive benefits package</li><li> Excellent Training and Development opportunities</li><li> Employee Discount for stays at any Four Seasons worldwide</li><li> Complimentary Dry Cleaning for Employee Uniforms</li><li> Complimentary Employee Meals</li></ul>

<b>Job Description </b><ul><li>Executes and follows-up on Employees opinion survey related activities.</li><li>Champions and builds the talent management ranks in support of property and region diversity strategy.</li><li>Translates business priorities into property Human Resources strategies, plans and actions</li><li>Implements and sustains Human Resources initiatives at the facility.</li><li>Coordinates the human capital review process at property and leads succession planning activities on facility and in the market, as appropriate.</li><li>Creates value through proactive approaches that will affect performance outcome or control cost.</li><li>Monitors effective use of Rixos talent website by facility managers and employees.</li><li>Leads and participates in succession management and workforce planning.</li><li>Responsible for Human Resources strategy and execution.</li><li>Serves as key change manager for initiatives that have high employee impact.</li><li>Serves as coach and expert facilitator of the selection and interviewing process.</li><li>Surfaces opportunities in work processes and staffing optimization.</li><li>Makes staffing decisions to manage the talent cadre.</li><li>Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.</li><li>Monitors sourcing process and outcomes of staffing process.</li><li>Ensures managers are competent in assessing and evaluating their employees.</li><li>Leads the planning of the hourly employee total compensation strategy.</li><li>Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.</li><li>Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.</li><li>Creates and implement total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.</li><li>Ensures completion of the duties and responsibilities of the properties Human Resources staff members, as outlined in applicable job description(s).</li><li>Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.</li><li>Serves as resource to property Human Resources staff on employee relations questions and issues.</li><li>Continually reinforces positive employee relations concepts.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul> Qualifications <ul><li> <strong>Education</strong>: 4-year bachelor's degree in an accredited university in licentiate of law, Human Resources, Business Administration, or related major;</li><li> <strong>Education:</strong> 5 years experience in the human resources, management operations,</li><li> <strong>Foreign Language:</strong> Excellent level of English to be able to write reports according to international standards.</li><li> <strong>Courses and Training:</strong> Prior attendance in courses and seminars in the field.</li><li> <strong>Computer Literacy:</strong> Excellent level of computer skills.</li><li> <strong>Special Qualifications: </strong>Planning and Organizing, Multi-Tasking, Time<strong> </strong>Management</li></ul> Additional Information <p>Your team and working environment:<br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits<br> Our commitment to Diversity &amp; Inclusion:<br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p><strong>Desired Candidate Profile</strong></p><ul><li> <strong>Education</strong>: 4-year bachelor's degree in an accredited university in licentiate of law, Human Resources, Business Administration, or related major;</li><li> <strong>Education:</strong> 5 years experience in the human resources, management operations,</li><li> <strong>Foreign Language:</strong> Excellent level of English to be able to write reports according to international standards.</li><li> <strong>Courses and Training:</strong> Prior attendance in courses and seminars in the field.</li><li> <strong>Computer Literacy:</strong> Excellent level of computer skills.</li><li> <strong>Special Qualifications: </strong>Planning and Organizing, Multi-Tasking, Time<strong> </strong>Management</li></ul>

<p>Assist the Sous Chef in the full operation of all kitchen units. Is responsible for the cost, quality, hygiene, taste, presentation of all types of food produced in or purchased by the facility and the customer satisfaction related to these. Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard. Identify the work methods and cooking standards and ensure that these are applied to ensure that food is prepared in a quality manner and that personnel work efficiently. Work in a coordinated manner with all section chefs and instruct them as needed. Personally control that the presentation and quality of food prepared for breakfast, lunch and dinner is in accordance with the standards. Prepare the list of materials to be purchased, place their orders on the system and check the meat, fish and vegetables that are purchased. Control the daily provision vouchers and accelerate the circulation of slow-moving supplies. Check the cooling systems of food storages and ensure that food is used according to the first in, first out principle. Plan food production in accordance with the stages identified by the Executive Culinary Chef. Control the current status of raw foods and provisions as well as the way that excess food is used, prevent food from spoiling, use excess food in an efficient manner, and control the portions of food. Is responsible for preparing standard recipes for all foods produced in order to standardise the portions, taste and quality. Continuously monitor that the personnel working in the department comply with personal hygiene rules. Ensure that the records needed for the food safety system are kept regularly. Check all of the storage houses at the beginning of work and ensure that they are orderly, deliver old products to production, and make sure that the remaining food is made use of. Check the menu and inform and warn personnel of any missing or problematic products so that the same situation does not re-occur. Monitor the performance of personnel and report personnel that do not work efficiently to the Executive Sous Chef. Organise the personnel s weekly schedule. Control the monthly timecards and submit to the Executive Culinary Chef for approval. Identify the training needs of kitchen personnel and ensure that the necessary trainings are organised and delivered. Deliver trainings to food production personnel about menu preparation, product recipes and food costs etc. (except for standard trainings such as the Food Safety System and ISO standards). Predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). Implement necessary warnings and departmental trainings in order to save energy inside the facility. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description. Carry out all responsibilities related to Protection from pandemic disease &amp; action response implemented at the facilities</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma.<br>Experience: Extensive practical and managerial experience related to the processes in the respective department (at least 5 years).<br>Foreign Language: At least intermediate level English.<br>Courses and Training: Prior attendance in courses and seminars in the related field.<br>Computer Literacy: Basic computer applications.<br>Skills: Has excellent command of all products and cooking techniques in the related field and is responsible for business development. Has advanced knowledge of the other kitchen sections and processes. Has knowledge of local or international cuisine.</p>

<strong>Company Description</strong> Hospital is a patient-centered healthcare provider committed to delivering safe, high-quality medical services to the Alexandria community. The organization focuses on clinical excellence, operational efficiency, and a supportive environment for patients, families, and healthcare professionals. Interdisciplinary collaboration and continuous improvement are central to its care model, ensuring that services remain responsive to evolving medical standards. Team members are encouraged to contribute ideas, uphold ethical practices, and support a culture of respect and inclusion.<br><strong>Role Description</strong> The Hospital Manager is a full-time, on-site role based in Alexandria, Egypt, responsible for overseeing daily hospital operations and ensuring efficient, patient-focused services. This position manages departments to meet clinical and administrative goals, including scheduling, workflow optimization, and coordination among medical, nursing, and support teams. The Hospital Manager monitors budgets, resource utilization, and vendor relationships; maintains compliance with local regulations and hospital policies; and supports quality and safety initiatives. Day-to-day responsibilities include addressing patient and visitor concerns, supervising staff performance, implementing process improvements, and collaborating with leadership on strategic planning and reporting. The role involves regular presence across hospital units to ensure consistent standards of care and a positive experience for patients and staff.<br><strong>Qualifications<br></strong> <br><ul><li>Demonstrated expertise in Hospital Management, including oversight of clinical and administrative operations, policy implementation, and regulatory compliance.</li><li>Strong Practice Management skills, with experience in workflow coordination, staff supervision, and optimization of patient services.</li><li>Proven Customer Service skills, with the ability to handle patient and family inquiries, resolve issues, and support a respectful, inclusive environment.</li><li>Budgeting and resource management capabilities, including cost control, financial monitoring, and effective allocation of staff and supplies.</li><li>Excellent Communication skills, both written and verbal, with the ability to collaborate across multidisciplinary teams and present information clearly to leadership.</li><li>Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; advanced degree or relevant certifications are an advantage.</li><li>Previous experience in hospital or healthcare facility management in a comparable setting, preferably in Alexandria or similar contexts.</li><li>Strong problem-solving skills, attention to detail, and the ability to make sound decisions in high-pressure, fast-paced environments.</li><li>Proficiency with hospital information systems, basic office software, and data reporting tools.</li><li>Commitment to ethical practices, patient safety, and continuous improvement in care quality and staff development.</li></ul>

<p>Job objective The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p>- Rotational Shifts (not fixed), 5 working days and 2 days off , 8 working hours</p><p>Key responsibility</p><p>- Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</p><p>- Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</p><p>- Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</p><p>- Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</p><p>- Perform the required physical examination for donors.</p><p>- Review donors related documents carefully.</p><p>- Carefully explain the Informed Consent and witness the donor's signature on the form.</p><p>- In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</p><p>- Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</p><p>- Management of Donor Adverse Event Reactions and the appropriate level of care.</p><p>- Timely review of accumulated data to confirm established donor suitability, donor safety and product safety.</p><p>- Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation.</p><p>- Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained.</p><p>- Recommend changes and improvements to Standard Operating Procedures.</p><p>- Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP).</p><p>- Learn, understand and be independent working with the PDS (Plasma Donor System).</p><p>- Follows all cGMP and good documentation practice guidelines.</p><p>- Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</p><p>Academic experience required</p><p>Essential: - Bachelors Degree in Medicine.</p><p>Preferred: - Post graduate studies in Medicine, preferrable.</p><p>Professional experience required</p><p>- Clinical experience.</p><p>- Experience in GxP-regulated environment.</p><p>Computing skills</p><p>- Proficiency in all Microsoft Office applications.</p><p>Personal skills</p><p>- Clinical skills.</p><p>- Assertiveness and decision-making ability.</p><p>- Quality mindset.</p><p>- Excellent customer service skills.</p><p>- Organized and able to manage time effectively.</p><p>- Ability to work within a highly regulated and fast paced medical environment.</p><p>- Ability to influence and direct center medical staff through effective leadership skills.</p><p>- Ability to understand, explain, follow, and enforce SOPs and protocols.</p><p>- Ability to plan, communicate and execute activities for the improvement of overall operations.</p><p>Languages Excellent written and spoken English and Arabic.</p><p><strong>Desired Candidate Profile</strong></p><p>Essential: - Bachelors Degree in Medicine.</p><p>Preferred: - Post graduate studies in Medicine, preferrable.</p><p>- Clinical experience.</p><p>- Experience in GxP-regulated environment.</p><p>- Proficiency in all Microsoft Office applications.</p><p>- Clinical skills.</p><p>- Assertiveness and decision-making ability.</p><p>- Quality mindset.</p><p>- Excellent customer service skills.</p><p>- Organized and able to manage time effectively.</p><p>- Ability to work within a highly regulated and fast paced medical environment.</p><p>- Ability to influence and direct center medical staff through effective leadership skills.</p><p>- Ability to understand, explain, follow, and enforce SOPs and protocols.</p><p>- Ability to plan, communicate and execute activities for the improvement of overall operations.</p><p>Languages Excellent written and spoken English and Arabic.</p>

<p>Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p><p><strong>CORE WORK ACTIVITIES</strong></p><p><strong>Assisting with Administering Employee Training Programs</strong></p><ul><li>Promotes and informs employees about all training programs.</li><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li>Helps employees identify specific behaviors that will contribute to service excellence.</li><li>Ensures employees receive on-going training to understand guest expectations.</li><li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li><li>Meets with training cadre on a regular basis to support training efforts.</li><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul><p><strong>Assisting with Evaluating Training Programs Effectiveness</strong></p><ul><li>Monitors enrollment and attendance at training classes.</li><li>Meets regularly with participants to assess progress and address concerns.</li><li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li>Measures transfer of learning from training courses to the operation.</li><li>Ensures adult learning principles are incorporated into training programs.</li></ul><p><strong>Assisting with Developing Training Program Plans and Budgets</strong></p><ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li><li>Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.</li><li>Aligns current training and development programs to effectively impact key business indicators.</li><li>Assists with establishing guidelines so employees understand expectations and parameters.</li><li>Develops specific training to improve service performance.</li><li>Drives brand values and philosophy in all training and development activities.</li><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul><p><strong>Assisting with Managing Training Budgets</strong></p><ul><li>Assists with the development of the Training budget as required.</li><li>Assists with managing budget in alignment with Human Resources and property financial goals.</li><li>Assists with managing department controllable expenses to achieve or exceed budgeted goals.</li><li>Utilizes P-card if appropriate to control and monitor departmental expenditures.</li></ul><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience</p><ul><li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.</li><li>OR 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li></ul>

<p>Job objective The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p> - Rotational Shifts (not fixed), 5 working days and 2 days off , 8 working hours</p><p>Key responsibility</p><ul><li> - Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li> - Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li> - Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li> - Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li> - Perform the required physical examination for donors.</li><li> - Review donors related documents carefully.</li><li> - Carefully explain the Informed Consent and witness the donor's signature on the form.</li><li> - In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li> - Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li> - Management of Donor Adverse Event Reactions and the appropriate level of care.</li><li> - Timely review of accumulated data to confirm established donor suitability, donor safety and product safety.</li><li> - Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation.</li><li> - Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained.</li><li> - Recommend changes and improvements to Standard Operating Procedures.</li><li> - Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP).</li><li> - Learn, understand and be independent working with the PDS (Plasma Donor System).</li><li> - Follows all cGMP and good documentation practice guidelines.</li><li> - Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</li></ul><p>Computing skills</p><ul><li> - Proficiency in all Microsoft Office applications.</li></ul><p>Personal skills</p><ul><li> - Clinical skills.</li><li> - Assertiveness and decision-making ability.</li><li> - Quality mindset.</li><li> - Excellent customer service skills.</li><li> - Organized and able to manage time effectively.</li><li> - Ability to work within a highly regulated and fast paced medical environment.</li><li> - Ability to influence and direct center medical staff through effective leadership skills.</li><li> - Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li> - Ability to plan, communicate and execute activities for the improvement of overall operations.</li></ul><p>Languages Excellent written and spoken English and Arabic.</p><p><strong>Desired Candidate Profile</strong></p><h4>Academic experience required</h4>Essential:<br><ul><li> - Bachelors Degree in Medicine.</li></ul>Preferred:<br><ul><li> - Post graduate studies in Medicine, preferrable.</li></ul><h4>Professional experience required</h4><ul><li> - Clinical experience.</li><li> - Experience in GxP-regulated environment.</li></ul>

<p>Job objective The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations. - Rotational Shifts (not fixed), 5 working days and 2 days off, 8 working hours (Morning &amp; Night)</p><p>Key responsibility - Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience. - Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma. - Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures. - Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department. - Perform the required physical examination for donors. - Review donors related documents carefully. - Carefully explain the Informed Consent and witness the donor's signature on the form. - In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating. - Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests. - Management of Donor Adverse Event Reactions and the appropriate level of care. - Timely review of accumulated data to confirm established donor suitability, donor safety and product safety. - Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation. - Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained. - Recommend changes and improvements to Standard Operating Procedures. - Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP). - Learn, understand and be independent working with the PDS (Plasma Donor System). - Follows all cGMP and good documentation practice guidelines. - Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</p><p><strong>Desired Candidate Profile</strong></p><p>Academic experience required Essential: - Bachelor's degree in medicine. Preferred: - Post graduate studies in Medicine, preferrable.</p><p>Professional experience required - Clinical experience. - Experience in GxP-regulated environment.</p><p>Computing skills - Proficiency in all Microsoft Office applications.</p><p>Personal skills - Clinical skills. - Assertiveness and decision-making ability. - Quality mindset. - Excellent customer service skills. - Organized and able to manage time effectively. - Ability to work within a highly regulated and fast paced medical environment. - Ability to influence and direct center medical staff through effective leadership skills. - Ability to understand, explain, follow, and enforce SOPs and protocols. - Ability to plan, communicate and execute activities for the improvement of overall operations.</p><p>Languages Excellent written and spoken English and Arabic.</p>

<p>Four Seasons Alexandria is looking for an Electrician with the ability to operate power stations and work effectively on them.</p><p>What you will do</p><ul><li>Check all mechanical and electrical rooms.</li><li>Provide preventive maintenance on all electrical equipment, transformers, medium voltage switch gears, generators, etc., and update logs accordingly.</li><li>Do preventive maintenance program for all electrical equipment, transformers, switch gears, generators and to apply all check list points.</li><li>Replace fuses, circuit breakers, starters, etc.</li><li>Maintain a good working relationship with other employees, providing instruction and encouragement as needed.</li><li>Respond properly and professionally in any hotel emergency or safety situation.</li></ul><p>What we offer:</p><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals</li></ul><p>Schedule &amp; Hours:</p><p>This post is for a full time position; required and expected to work rotational shifts (early mornings, days, evenings, overnights, or weekends.)</p><p><strong>Desired Candidate Profile</strong></p><p>Reading, writing and oral proficiency in the English language is highly desirable.</p><p>High School graduate.</p><p>Must posses superior safety and electrical diagnostic capabilities.</p>

<p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><h3>CORE WORK ACTIVITIES</h3><h4>Managing Day-to-Day Operations</h4><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><h4>Leading Food and Beverage Team</h4><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><h4>Ensuring Exceptional Customer Service</h4><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><h4>Managing and Conducting Human Resource Activities</h4><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><h4>Additional Responsibilities</h4><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>

<p>Onboarding &amp; New Hire Integration</p> <p>Manage hiring documentation, including physical receipt and collection of required wet signatures. Coordinate end-to-end onboarding experience, including site walkthrough and facilitation of business tools/assets handover from relevant departments. Follow up with Hiring Managers to ensure completion of onboarding tasks. Train new hires on PEP tools and systems to enable smooth integration.</p> <p>Systems, Tools &amp; Digital Adoption</p> <p>Drive effective utilization of HR systems and tools by: Training employees on platforms such as MyServices, iCIMS, MS Teams, Smiles, etc. Monitoring systems adoption and partnering with stakeholders to improve usage.</p> <p>Compliance, Employee Relations &amp; Governance</p> <p>Ensure compliance with internal policies and local regulations by: Maintaining legally required documentation and up-to-date health certificates. Running periodic audits aligned with government and legal requirements. Supporting site government inspections, handling queries, and reporting outcomes to the legal &amp; ER teams. Communicating ER, Compliance &amp; Ethics, and Legal outcomes from internal investigations to employees and ensuring proper acknowledgment (wet signature and system capture). Supporting communication cascade through available channels and encouraging activities participation.</p> <p>Offboarding &amp; Employee Exit Management</p> <p>Ensure smooth employee exit processes by tracking and following up on clearance activities through myServices and other relevant systems. Coordinate with stakeholders to ensure timely completion of exit requirements and approvals. Maintain proper documentation and employee acknowledgements in line with compliance and legal requirements.</p> <p>Learning &amp; Development</p> <p>Support the learning agenda by: Managing logistics for training sessions (venue booking, meeting room readiness, catering). Delivering, tracking, and following up on compliance, ethics, and TM-related face-to-face training sessions. Monitoring trainings participation and completion rates.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p> <ul> <li>1 3 years of experience, preferably with HR Operations experience.</li> <li>Customer Orientation.</li> <li>Technical / Functional Skills &amp; Knowledge of HR Tools and Interfaces.</li> <li>Experience or understanding of HR Operations / Shared Services environment.</li> <li>Change management and agility.</li> <li>Must possess strong influencing skills.</li> <li>Demonstrated track record of strong service delivery.</li> </ul>

<p>Onboarding &amp; New Hire Integration Manage hiring documentation, including physical receipt and collection of required wet signatures. Coordinate end-to-end onboarding experience, including site walkthrough and facilitation of business tools/assets handover from relevant departments. Follow up with Hiring Managers to ensure completion of onboarding tasks. Train new hires on PEP tools and systems to enable smooth integration. Systems, Tools &amp; Digital Adoption Drive effective utilization of HR systems and tools by: Training employees on platforms such as MyServices, iCIMS, MS Teams, Smiles, etc. Monitoring systems adoption and partnering with stakeholders to improve usage. Compliance, Employee Relations &amp; Governance Ensure compliance with internal policies and local regulations by: Maintaining legally required documentation and up-to-date health certificates. Running periodic audits aligned with government and legal requirements. Supporting site government inspections, handling queries, and reporting outcomes to the legal &amp; ER teams. Communicating ER, Compliance &amp; Ethics, and Legal outcomes from internal investigations to employees and ensuring proper acknowledgment (wet signature and system capture). Supporting communication cascade through available channels and encouraging activities participation. Offboarding &amp; Employee Exit Management Ensure smooth employee exit processes by tracking and following up on clearance activities through myServices and other relevant systems. Coordinate with stakeholders to ensure timely completion of exit requirements and approvals. Maintain proper documentation and employee acknowledgements in line with compliance and legal requirements. Learning &amp; Development Support the learning agenda by: Managing logistics for training sessions (venue booking, meeting room readiness, catering). Delivering, tracking, and following up on compliance, ethics, and TM-related face-to-face training sessions. Monitoring trainings participation and completion rates.</p><p><strong>Desired Candidate Profile</strong></p><p>1 3 years of experience, preferably with HR Operations experience. Customer Orientation. Technical / Functional Skills &amp; Knowledge of HR Tools and Interfaces. Experience or understanding of HR Operations / Shared Services environment. Change management and agility. Must possess strong influencing skills. Demonstrated track record of strong service delivery.</p>

<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.</p><p>Role purpose</p><p>The purpose of this role is to coordinate the effective, secure and compliant delivery of exams and related operational activities across a country or location. The role ensures end-to-end readiness for test-day and post-test operations, including venue coordination, equipment readiness, materials handling and test-day staff management, in line with global quality, security, compliance and Standard Operating Procedures (SOPs). It oversees the selection, contracting and coordination of internal and external venues and equipment, ensuring delivery resources are available, cost-effective and compliant with British Council and awarding body standards. The role sits within the Operational Delivery function of E&amp;E Operations and coordinates venue and equipment planning, contracting and compliance to safeguard exam security and integrity. It works closely with country operations teams and relevant stakeholders to ensure efficient and consistent delivery, while driving continuous improvement in logistics, operational efficiency and customer experience. The role also supports capability building across country operations teams, promoting consistent application of operational standards and best practice.</p><p>Role Accountabilities</p><p>Service Delivery &amp; Operational Excellence:</p><ul><li>Coordinate all operational aspects of test-day and post-test delivery, ensuring compliance with global Standard Operating Procedures (SOPs), security standards, and operational readiness requirements.</li><li>Oversee the sourcing, contracting, performance management, and compliance of internal and external venues and third-party delivery partners to ensure value for money.</li><li>Coordinate the procurement, maintenance, and readiness of test-day equipment and materials, including laptops, hand scanners, signage, and storage facilities, while ensuring the secure handling, tracking, and transportation of confidential materials.</li><li>Lead operational readiness checks, venue audits, and test-day risk assessments, support the management of test-day rosters to ensure operational coverage, participate in delivery as required, act as the primary operational contact for venues, test-day staff, and delivery partners, and manage issue escalation, incident response, and stakeholder communications.</li></ul><p>Risk, Compliance &amp; Stakeholder Management:</p><ul><li>Ensure full adherence to security, integrity, and regulatory requirements for exam delivery by conducting or supporting venue compliance audits, incident investigations, and maintaining accurate audit trails and operational documentation.</li><li>Collaborate with the Governance and Compliance team to support operational assurance and compliance activities.</li><li>Coordinate operational communications with candidates, partners, and internal stakeholders, ensuring customer feedback and test-day observations are captured, reviewed, and acted upon.</li><li>Work closely with venue owners, third-party delivery partners, and suppliers to resolve performance, compliance, and service-related issues while maintaining high standards of customer experience.</li></ul><p>Financial Management, Leadership &amp; Capability Building:</p><ul><li>Oversee venue and supplier contracting, including purchase orders, payments, and cost tracking, ensuring the efficient and compliant use of venues, materials, and staff resources.</li><li>Manage Delivery Network Assistants, venue staff, and temporary test-day teams where applicable, supporting their training and development in compliance, operational procedures, and risk management.</li><li>Foster a culture of accountability, security, continuous improvement, and consistent operational excellence across delivery teams.</li></ul><p>Qualification and Experience Essentials</p><ul><li>Degree or equivalent experience.</li><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events).</li><li>Proven ability to manage venues, equipment, and logistics to strict security and quality standards.</li><li>Experience supervising staff or contractors.</li></ul><p>Desirables</p><ul><li>Lean Six Sigma qualification.</li><li>Experience working with awarding bodies or educational assessment services.</li><li>Good understanding of compliance, confidentiality, and audit requirements</li></ul><p>Important information</p><ul><li>British Council Pay band: 4</li><li>Contract type: FTC</li><li>Location: Egypt</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Qualification and Experience Essentials</h4><ul><li>Degree or equivalent experience.</li><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events).</li><li>Proven ability to manage venues, equipment, and logistics to strict security and quality standards.</li><li>Experience supervising staff or contractors.</li></ul><h4>Desirables</h4><ul><li>Lean Six Sigma qualification.</li><li>Experience working with awarding bodies or educational assessment services.</li><li>Good understanding of compliance, confidentiality, and audit requirements</li></ul>

<p>Provides internal advice, creates concepts and promotes the implementation of activities on the topics of talent management, learning, personnel and management development, LEONI values and cultural development. Supports HR and country or site management in the annual talent management cycle - employee development conversations, performance &amp; development conferences, succession planning, etc. , including relevant IT tool support. Consults, designs, implements, controls and monitors country-specific development and talent activities, including development diagnostics in collaboration with leaders. Designs, implements and manages the country-specific learning offers and programs, including support for the learning management system LMS, is responsible for the national training catalog and supports global learning offers and the implementation of the global learning catalog. Assesses and analyses local learning needs according to organizational needs and creates and maintains the relevant annual training plan. Plans local learning offers and training courses, manages external training providers - coordination of content, coordination and support in training implementation, billing, overarching relationship management - or carries out training courses itself. Supports in coordinating and carrying out global employee surveys, conducts country or site surveys, consolidates results, assists in analyzing results and following up on derived actions. Advises, designs, implements, steers and monitors country-specific activities for further cultural development and the LEONI values. Ensures the quality of country-specific activities and measures and reports and monitors corresponding key figures. Communicates regularly with colleagues from the Global People Development, Leadership &amp; Culture team and the global expert community and supports cross-country projects, activities and the continuous improvement of processes and tools. Implementation and further development of local employee retention concepts based on global HR standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration or related field. 5 to 8 years of experience in a learning and development role. Experience in the Manufacturing or Automotive industry are highly preferred. Proven track record of designing, implementing, and evaluating effective training programs. Strong knowledge of adult learning principles and instructional design methodologies. High level of communication and presentation skills, with the ability to engage diverse audiences. Experience with learning management systems (LMS) and ERP Systems. Proficient in MS Office and e-learning software; experience with authoring tools (e.g., Articulate Storyline, Adobe Captivate) is an asset. Excellent command of the English language, both verbal and written.</p>

<p>Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.</p><h3>Managing Banquet Operations</h3><p>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). Applies knowledge of all laws, as they relate to an event. Uses banquet beverage Use records to control liquor costs and manage the banquet beverage perpetual inventory. Ensures accurate customer billing for banquet events. Ensures coordination and execution throughout the event. Attends pre-conference meetings to ensure specifications of the group event are well executed. Ensures function space and corresponding heart of the house areas are cleaned and maintained. Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.</p><h3>Leading Banquet Team</h3><p>Attends and participates in all pertinent meetings. Leads shifts and actively participates in the servicing of events. Leads discussions to review scheduled events and proactively avoid service challenges and failures. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p><h3>Managing Profitability</h3><p>Assists team in developing lasting relationships with groups to retain business and increase growth. Manages department controllable expenses to achieve or exceed budgeted goals.</p><h3>Ensuring Exceptional Customer Service</h3><p>Anticipates guests' needs and responds promptly. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Strives to improve service performance.</p><h3>Conducting Human Resources Activities</h3><p>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. Observes service behaviors of employees and provides feedback to individuals and/or managers. Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Ensures property policies are administered fairly and consistently. Monitors and manages the payroll function. Schedules banquet service staff to forecast and service standards, while maximizing profits. Ensures employees are treated fairly and equitably. Effectively schedules to business demands and for tracking of employee time and attendance. Celebrates successes and publicly recognizes the contributions of team members. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Sets goals and delegates tasks to improve departmental performance. Provides additional training to employees of other departments when additional assistance is needed for larger functions.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.</p>

<p><strong>Company Description</strong></p><p>ManPower is an established asset management company with a proven track record in providing exceptional operational and management solutions. Known for its expertise across various industries, the company prioritizes efficiency and quality service. Focused on offering tailored services, ManPower supports businesses to achieve growth and operational excellence. Candidates joining ManPower become part of a team committed to innovation and delivering outstanding value to clients.</p><p><br></p><p><strong>Role Description</strong></p><p>We are seeking a dedicated Mall Manager for an automotive-focused establishment in Alexandria, Egypt. This full-time, on-site role involves overseeing daily operations, managing tenant relations, ensuring customer satisfaction, and maintaining the property's presentation and functionality. The Mall Manager will coordinate with automotive retailers, implement strategies to enhance tenant and customer experiences, and lead onsite training for staff to uphold service standards. Regular reporting and collaboration with stakeholders are vital to meet business objectives.</p><p><br></p><p><strong>Qualifications</strong></p><ul><li>Proficient in Customer Service and ensuring Customer Satisfaction through effective relationship management.</li><li>Knowledge and experience in the Automotive Industry and managing automotive-related businesses or facilities.</li><li>Strong skills in employee Training and team development to ensure high operational standards.</li><li>Strong communication, organizational, and leadership capabilities to effectively manage staff and tenants.</li><li>Experience in facility or mall management is preferred.</li><li>A degree in Business Administration, Management, or a related field is beneficial.</li><li>Fluency in English and Arabic is preferred, with excellent verbal and written communication skills.</li></ul><p><br></p><p>it will be great to receive your resume at: recruit@man-power.net</p>