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<p><h4>We help the world run better</h4>
<p>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging u2013 but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p>
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<p><strong>Do you like to help others?</strong> Hint u2013 you actively listen to connect people with solutions</p>
<p><strong>Do you like telling stories?</strong> Hint u2013 from beginning to the end, people actively listen to you</p>
<p><strong>Do you have a creative side?</strong> Hint u2013 bringing a story visually to life is exciting for you</p>
<p><strong>Do you like working on a team?</strong> Hint u2013 you offer a point of view and collaborate well in a group</p>
<p><strong>Do you wish you had more influence?</strong> Hint u2013 you have domain expertise in finance and would love to show it off</p>
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<p>If you relate to the above questions, you just might have a future as part of the Presales Solution Advisory organization!</p>
<p>In Solution Advisory, we listen and get to know a customeru2019s business. We learn what needs to change and why. We help business leaders ideate and think through what is possible. We help them envision how technology and automation could support their winning strategy. We connect their vision and needs to a solution designed with SAP Cloud applications and technologies.</p>
<p>Thatu2019s where <strong>YOU</strong> come in!</p>
<br>
<h4>The Team</h4>
<p>We foster a supportive team environment and work as integral members of SAP account teams which serve our customers. You would be joining one of the most elite presales teams in Middle East North. You will work with some of the most innovative technologies in the industry. You will be empowered and supported to do what is right for our customers while expressing your creativity and ingenuity. Our Solution Advisors shine doing what they love to do u2013 help people, tell stories and connect opportunity to a solution with passion!</p>
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<h4>The Role</h4>
<p>The primary role of the Finance Solution Advisor is to focus on presenting the value of SAP Finance and Risk Management portfolio. This Solution Advisor would possess advanced/expert-level knowledge of Finance Operations, Financial Planning & Analytics, Accounting & Financial Close, Treasury & Working Capital Management. This advisor would also be able to understand the deep integration and financial experience. In this role, the advisor will be asked to learn Best Run Finance to help position the intelligent enterprise and showcase the value to both the C-suite and Office of the CFO.</p>
<p>The Solution Advisor interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations, and follow-up discussions. The primary role of the Solution Advisor during an active sales cycle is to gain acceptance from the customer that the SAP solution can solve the customeru2019s problem and is the right choice over other competitive offerings. During these cycles, they may also take on the role of a Solution/Deal Captain. In addition to deal support, a Presales Senior Specialist collaborates with Sales and Industry Value Engineering teams to plan and execute business development strategies using Design Thinking tools and techniques.</p>
<p>The Solution Advisor is knowledgeable in finance business processes and adoption of new technologies. Additional value would be derived from having experience with cloud implementation best practices.</p>
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<h4>As a specialist in the Finance and Risk Line of Business space, you will focus on one or more of the following areas:</h4>
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<h4>Deal Support:</h4>
<ul>
<li>Compose and deliver superior sales presentations covering SAP and partner software solutions to prospective customer audiences. The presentations must articulate the sales message, differentiate SAP, and leave a strong and positive impression to audiences which can include senior company executives.</li>
<li>Prepare and deliver value-based software demonstrations and presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing, and compelling customer presentation.</li>
<li>In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer to build relationships with the customer and understand their unique needs.</li>
<li>Demonstrate deep knowledge of SAP solutions and appropriate industries to maintain credibility with prospective customers. Provide proof points with relevant customer stories.</li>
<li>Support RFI and RFP completion in support of customer proposals.</li>
<li>Ability to effectively present to customers in a virtual environment using virtual technologies (Zoom, Teams, etc.).</li>
<li>Provide limited post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition.</li>
<li>Able to lead as a Solution Captain when deals require complex solutions across multiple lines of business to support a successful customer presentation or demo.</li>
<li>Effectively leverage support teams who are there to support solution advisory success (Global/Regional Solution Specialists, Center of Excellence, Industry Value Engineer, Solution Hubs, Deal Advisors, Solution Experience, Product Management).</li>
</ul>
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<h4>Demand Generation:</h4>
<ul>
<li>Support one-to-many sales and marketing events both on-site and virtually.</li>
<li>Lead and support Design Thinking workshops to promote new and innovative solutions for customers and prospects.</li>
<li>Collaborate with the sales team to identify whitespace opportunities at accounts.</li>
</ul>
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<h4>Solution Advisory Readiness:</h4>
<ul>
<li>Develop close relationships with market unit sales teams to promote effective sales methodologies.</li>
<li>Participate in demo scenario design and planning and assist in configuration as needed. Participate in new product release input, testing, and training of peers.</li>
<li>Serve as a champion for or participate as a leader in Line of Business or Solution Hubs and provide knowledge transfer to colleagues as needed.</li>
<li>While people might not use the word u201cGuruu201d out loud to describe you, it is what they will be thinking!</li>
</ul>
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<h4>Qualifications and Experience u2013 Do yours line up?</h4>
<p>Hint: you donu2019t have to be an expert in everything and itu2019s okay if you havenu2019t had a Presales role in the past. If what youu2019ve read so far excites you, we want to talk!</p>
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<h4>Experience:</h4>
<ul>
<li>5+ years of experience in SAP Finance implementation or relevant Finance/Accounting role.</li>
<li>Experience in one or more of the following functional areas: Finance Operations, Financial Planning & Analytics, Accounting & Financial Close, Treasury & Working Capital Management, Enterprise Risk and Management.</li>
<li>Experience in finance operations is a plus.</li>
<li>Demonstrates 5-7 successful engagements implementing financial solutions.</li>
<li>Expert knowledge/expertise on end-to-end processes/solutions for banking, cash, and treasury risk management is a plus.</li>
<li>Public accounting or internal audit experience is a plus.</li>
<li>Experience in sales and sales processes.</li>
<li>3-5 years of presales experience preferred.</li>
<li>Excellent presentation and communication skills.</li>
<li>English: proficient.</li>
<li>Business level local language: expert.</li>
</ul>
<br>
<h4>Education:</h4>
<ul>
<li>Bachelor equivalent: minimum requirement.</li>
<li>Master equivalent: preferred MBA.</li>
<li>Certified in SAP finance-related solutions is highly recommended.</li>
</ul>
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<h4>Bring out your best</h4>
<p>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p>
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<h4>We win with inclusion</h4>
<p>SAPu2019s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone u2013 regardless of background u2013 feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.</p>
<p>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p><p>ABOUT THE TEAM</p><p>The Global Commercial Finance Field Business Support organization partners closely with Sales and Ecosystem Managers to ensure that transactions are structured in the most commercially beneficial way for SAP, while abiding by SAPs internal policies and IFRS accounting rules.</p><p>EXPECTATIONS AND TASKS</p><p>As a Cloud Field Business (Sales) Support Associate/Specialist , you will own and execute the end-to-end deal operations process for designated Partner Driven Cloud deal motions at SAP. You will be part of globally acting Field Business Support team, a central deal support organization that partners closely with SAP Territory Ecosystem Managers, Account Executives and involved stakeholders.</p><p>Acting as a trusted operational partner, you will support, manage, and process sales quotations within the SAP CRM/Harmony system, guiding deals through the complete quote-to-booking lifecycle, ensuring accuracy, compliance, and timely execution of deals.</p><p>Working collaboratively with Sales colleagues, your team and other supporting functions, you will directly support revenue growth and profitability, as you process sales opportunities for both existing and net-new customers while helping the field colleagues achieve defined order and performance targets.</p><p>RESPONSIBILITIES</p><ul><li>Execute the end-to-end deal quotation process for selected Partner Driven Cloud deal motions based on defined complexity and thresholds.</li><li>Process and manage customer inquiries related to deal offerings, ensuring timely and accurate completion of required system inputs (e.g. Harmony quotations).</li><li>Collaborate closely with Global Commercial Finance colleagues, particularly with Commercial Business Partners, to support deal structuring, and adherence to commercial policies.</li><li>Partner closely with Territory Ecosystem Managers / Sales Executives and liaise between other cross-functional teams, such as Cloud Operations, Cloud Architects/Delivery, Legal, etc. to support the sales process and enable deal closure.</li><li>Ensure full compliance with SAP operational procedures and requirements, maintaining accurate and audit ready records and documentation.</li><li>Provide ad-hoc hands-on support during quarter-end and year-end close, ensuring timely, accurate, and complete execution of sales deliverables in a fast-paced, deadline-driven environment.</li></ul><p>Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: CEMAIL_ADDRESS. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.</p><p>AI Usage in the Recruitment Process</p><p>For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process .</p><p>Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: PHONE_NUMBER | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidate must be amenable to working fixed night shift (Sunday Thursday, 22:00 06:00 CET) as required by customer and regional needs.</p><p>Bachelor s degree in Business, Finance, or a related field preferred; equivalent professional experience will also be considered.</p><p>Experience working in a Sales Operations or Deal Support capacity (preferred)</p><p>Strong background in sales processes, quote-to-cash process & deal execution (preferred)</p><p>Proven ability to perform in a fast-paced environment, manage multiple priorities, and solve problems independently.</p><p>Highly detailed-oriented, well-organized, with great communication skills (both verbal and written)</p><p>Experience working in a cross-country and cross cultural environment working environment (preferred)</p><p>Experience in MS Office, especially Excel</p><p>Experience with Sales and deal-support tools</p><p>Flexibility to work varied business hours to ensure full Field Business Support coverage, particularly during quarter- and year-end close periods.</p><p>Very good English language skills are mandatory; additional foreign languages are a strong plus.</p><p></p></section>
<p><h4>Overview of the role</h4>
<p>The role of the Customer Services Assistant in Smaland involves providing excellent customer service by managing the play facility adhering to entry policies and child care SOPs. This position requires a professional and friendly approach to ensure a positive experience for both children and their guardians. Successful performance involves guaranteeing child safety, addressing customer inquiries, and representing the IKEA brand at a high level, maintaining standards within the store.</p>
<h4>What you will do</h4>
<p><strong>Customers</strong><br>
Greet and welcome mothers/guardians with their children on arrival at Smaland.<br>
Explain the Smaland admission policy in a friendly and professional manner.<br>
Entertain children with agreed activities based on the Commercial Calendar.<br>
Ensure the child's safety is the main priority while they are in Smaland.<br>
Make announcements and page the customers (parents) if there is an issue with the children in the playroom area.<br>
Handle routine customer complaints promptly and courteously.<br>
Provide a safe environment for children within the area.<br>
Be ready to rotate and work at the Information desk to greet customers and address all incoming inquiries.</p>
<p><strong>Operational</strong><br>
Ensure all system and emergency procedures are adhered to as per policy/procedure.<br>
Brief the Duty Manager on complaints that require management assistance.<br>
Ensure all emergency procedures are adhered to.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Child care expertise.</li>
<li>Analytical skills.</li>
<li>Effective communication.</li>
<li>Problem solving.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>High school diploma.</li>
<li>Local qualification in child care as per relevant country standards.</li>
<li>First aid qualification.</li>
<li>Minimum of 2 years of experience in a similar role.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Dsquares is not just a loyalty program provider; we specialize in crafting loyalty solutions that deliver unforgettable experiences, ensuring customers keep returning.<br> From concept to execution, we handle the entire loyalty journey, turning brands into cherished favorites.<br> Our tech-savvy team is driven by a passion for innovation, empowering businesses to cultivate lasting relationships with their clients.<br> Our team is the core of Dsquares.<br> We believe that exceptional people create exceptional solutions.<br> Our culture is founded on openness, empowerment, and a collective passion for delivering extraordinary customer experiences.<br> Join us and be part of a team that’s redefining loyalty programs.<br> More than rewards, we create experiences.<br> And more than customers, we build advocates.<br> About The Role: The VP of Partnerships & Growth will be responsible for defining and executing Dsquares’ partnerships and growth strategy across the region.<br> This executive role combines strategic leadership, business development, partnership management, and commercial excellence to accelerate company growth.<br> The ideal candidate is an experienced leader with a proven track record of building high-performing partnerships organizations, developing long-term strategic alliances, and driving significant revenue growth within the technology, SaaS, fintech, loyalty, or digital solutions industries.<br> Key Duties & Responsibilities: Strategic Leadership •Define and execute the company’s partnerships and growth strategy aligned with overall business objectives.<br> •Identify new business opportunities, emerging markets, and strategic partnerships to accelerate growth.<br> •Build and maintain executive-level relationships with key clients, strategic partners, and industry stakeholders.<br> •Develop long-term commercial strategies that strengthen Dsquares’ market position.<br> Partnerships & Business Development •Lead the acquisition, development, and expansion of strategic partnerships across multiple industries.<br> •Negotiate complex commercial agreements and long-term partnership contracts.<br> •Build scalable partnership frameworks that drive mutual business value.<br> •Expand strategic alliances with enterprise clients, technology providers, financial institutions, retailers, telecom operators, and other ecosystem partners.<br> •Continuously identify new partnership models that create competitive advantage.<br> Revenue Growth •Own partnership revenue targets and contribute to overall company growth objectives.<br> •Drive sustainable pipeline generation and strategic account expansion.<br> •Monitor commercial performance and implement initiatives to maximize revenue opportunities.<br> •Collaborate with Product, Marketing, Delivery, and Customer Success teams to ensure successful execution of partnership initiatives.<br> Leadership & People Management •Lead, coach, and develop a high-performing partnerships and growth organization.<br> •Build organizational capabilities through talent development, succession planning, and performance management.<br> •Foster a culture of collaboration, accountability, innovation, and customer-centricity.<br> •Establish clear KPIs and performance metrics across the function.<br> Market Intelligence •Monitor industry trends, competitive landscape, and customer needs.<br> •Represent Dsquares at industry conferences, networking events, and executive meetings.<br> •Provide strategic insights to executive leadership regarding market opportunities and risks.<br> Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover , plus extra days off for every year you're part of the team.<br> Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.<br> Work-Life Balance: Achieve optimal well-being with our hybrid work environment , generous maternity and paternity benefits, and regular team-building events .<br> Continuous Development: Expand your horizons through our commitment to l earning and development opportunities.<br> Perks and Privileges: Celebrate your journey with us through birthday offs , mobile allowances , transportation support , and a host of other employee-centric perks.<br> Bachelor’s degree in Business Administration, Marketing, Management, or a related field.<br> MBA or relevant postgraduate degree is highly preferred.<br> 18+ years of professional experience, including: - 10+ years in partnerships, business development, strategic alliances, or commercial leadership.<br> - 5+ years leading large, high-performing commercial or partnerships teams.<br> Proven experience driving revenue growth and scaling strategic partnerships.<br> Experience within loyalty, SaaS, fintech, digital products, enterprise software, payments, telecommunications, or technology industries is highly preferred.<br> Strong understanding of B2B enterprise sales cycles and complex commercial negotiations.<br> Demonstrated success working with executive stakeholders and C-level decision-makers.<br> Experience operating across GCC and MENA markets is considered a strong advantage.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking an experienced infrastructure security professional to lead security governance, risk management, operational excellence, and service reliability across enterprise infrastructure services. This role is responsible for ensuring compliance with cyber security standards, improving security posture, managing security incidents, supporting critical infrastructure platforms, and leading technical teams to deliver secure, resilient, and customer-focused services. The position operates in a global environment and plays a key role in protecting business continuity, safeguarding information assets, and driving continuous service improvement.<br><br><br><b>What you’ll do</b>
<br><ul>
<li>Lead infrastructure security activities, ensuring compliance with cyber security and risk management standards across enterprise services.</li>
<li>Drive security posture management through proactive monitoring, risk remediation, vulnerability management, operating system patching, and security assessments.</li>
<li>Manage threat detection, investigation, incident response, recovery planning, and implementation of improved security controls.</li>
<li>Oversee technical operations, service availability, platform health, and operational excellence for critical infrastructure services.</li>
<li>Lead, coach, and develop technical operations teams, supporting capability building, knowledge sharing, and continuous improvement.</li>
<li>Manage stakeholder relationships, customer escalations, service reviews, and service improvement initiatives to enhance user experience and productivity.</li>
<li>Ensure compliance with service management processes, governance standards, service level agreements, and change management requirements.</li>
<li>Support project delivery by providing technical expertise, managing operational readiness, and ensuring successful implementation of new services and technologies.</li>
<li>Contribute to operational planning, budget management, service investment forecasting, and business continuity activities.</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li>Bachelor’s degree in Engineering, Computer Science, or a related technical discipline. </li>
<li>Extensive experience in IT support, infrastructure security, and technology operations, including significant experience leading technical teams. </li>
<li>Strong knowledge of enterprise infrastructure technologies including Microsoft Azure, Microsoft 365, virtualisation platforms, Windows Server</li>
<li>technologies, Active Directory, DNS, DHCP, storage solutions, and cloud-based services.</li>
<li>Experience with vulnerability management, configuration management, automated deployment, and information security controls.</li>
<li>Proven ability to manage operational services, troubleshoot complex technical issues, and deliver continuous service improvements.</li>
<li>Strong leadership, stakeholder engagement, strategic thinking, communication, and people development skills. </li>
<li>Comfortable working within an on-call support model and collaborating across international teams and cultures when required.</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>Opportunity to lead security and infrastructure services that support large-scale global business operations.</li>
<li>Exposure to enterprise cloud technologies, cyber security programmes, and critical service management environments.</li>
<li>Experience influencing service strategy, operational excellence, and business continuity initiatives.</li>
<li>Leadership opportunities focused on coaching teams, stakeholder management, and organisational impact.</li>
<li>Participation in global projects that drive innovation, security maturity, and service transformation.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Advanced cyber security governance and enterprise risk management.</li>
<li>Large-scale infrastructure operations and service reliability management.</li>
<li>Strategic stakeholder engagement and customer-centric service delivery.</li>
<li>Security incident management, crisis response, and business continuity practices.</li>
<li>IT service management, operational governance, and continuous improvement methodologies.</li>
<li>Leadership and team development within complex global environments.</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: VOIS LinkedIn</li>
<li>Facebook: VOIS Facebook</li>
<li>Instagram: VOIS Instagram</li>
<li>You can also chat with our employees to learn more about our projects: Employee Network</li>
</ul>
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<p><strong>Job Summary</strong></p><p>We are a software development company looking for a <strong>technical Application Support Engineer</strong> to support, deploy, and troubleshoot our software solutions at client environments.<br>This role is <strong>technical-focused</strong> and <strong>not a call center or customer service position</strong>.</p><p> </p><p><strong>Key Responsibilities: </strong></p><p><strong>Deployment & Release Support</strong></p><ul><li><p>Deploy and install software systems at client environments.</p></li><li><p>Configure and deploy application services using <strong>Windows Server</strong> and its roles.</p></li><li><p>Deploy and package web applications using <strong>IIS Web Server</strong>.</p></li><li><p>Prepare, modify, and execute <strong>MSSQL database scripts</strong> during deployment.</p></li><li><p>Support release deployment processes and provide technical deployment recommendations.</p></li><li><p>Willingness to travel (short or long trips) outside Egypt when required.</p></li></ul><p><strong>Application & Production Support</strong></p><ul><li><p>Investigate and resolve client technical issues within agreed <strong>SLAs</strong>.</p></li><li><p>Troubleshoot environment-specific issues using <strong>Event Viewer</strong> and application logs.</p></li><li><p>Identify missing application components and configuration issues.</p></li><li><p>Investigate database-related issues using <strong>MSSQL</strong> and SQL queries.</p></li><li><p>Review, own, and follow up on support tickets, escalating when needed.</p></li><li><p>Reproduce reported client issues to support debugging and resolution.</p></li></ul><p><strong>Documentation & Training</strong></p><ul><li><p>Maintain application support and technical documentation.</p></li><li><p>Design and support application reports.</p></li><li><p>Write administration, installation, and configuration guides.</p></li><li><p>Train client staff on delivered systems.</p></li></ul><p> </p><p><strong>Requirements</strong></p><p><strong>Requirements</strong></p><ul><li><p>Strong knowledge of <strong>Windows Server</strong> installation and configuration.</p></li><li><p>Experience with <strong>IIS Web Server</strong>.</p></li><li><p>Good understanding of <strong>MSSQL databases and SQL queries</strong>.</p></li><li><p>Technical troubleshooting and problem-solving skills.</p></li><li><p>Ability to communicate clearly with clients and internal teams.</p></li><li><p>Willingness to travel when required.</p></li></ul><p> </p><p><strong>Nice to Have</strong></p><ul><li><p>Experience supporting enterprise or on-premise software systems.</p></li><li><p>Previous experience in application deployment or production support.</p></li></ul><p> </p><p><strong>Important Note</strong></p><p>This position is <strong>technical</strong> and involves system deployment and troubleshooting.<br>It is <strong>not</strong> a call center or customer service role.</p><p> </p>
Company Description WAJJAD | وجّاد is a technology studio building scalable digital operating systems across governance, legal, financial, and real estate sectors. Founded in 2020 in the Kingdom of Saudi Arabia, the company focuses on transforming fragmented traditional processes into integrated, high-performance digital infrastructure for modern institutions. WAJJAD designs and operates institutional-grade B2B platforms that enhance efficiency, strengthen control environments, increase transparency, and improve decision-making speed. With eight specialized platforms forming a connected digital ecosystem, WAJJAD leverages a studio model to drive centralized innovation and accelerated product development. The company is positioned for regional and global expansion, aiming to set technology-backed operational standards in governance-driven and asset-backed sectors.<br>Role Description The Office Administrator is a full-time, on-site role based in Alexandria, Egypt. This role is responsible for organizing daily office operations, including managing calendars, coordinating meetings, handling correspondence, and maintaining records and documentation. The Office Administrator will oversee the use and maintenance of office equipment and supplies, support internal and external communication, and assist with basic customer service tasks such as greeting visitors and responding to inquiries. The role also includes supporting administrative processes for different teams, preparing reports and presentations as needed, and ensuring a professional, well-structured office environment that aligns with WAJJAD’s operational standards.<br>Qualifications<br> Candidates should possess strong Administrative Assistance and Office Administration skills to manage schedules, documentation, and day-to-day office operations. Candidates should possess solid Communication and Customer Service skills to interact effectively with team members, partners, and visitors. Candidates should possess practical experience with Office Equipment, including basic troubleshooting and coordination with vendors or service providers. Candidates should possess proficiency with productivity tools (e.g., email, calendars, spreadsheets, and document editors) and basic reporting skills. Candidates should possess strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment. Candidates should possess the ability to work collaboratively with cross-functional teams and maintain confidentiality and professionalism. Relevant experience in office administration or a similar role is preferred; post-secondary education in business, administration, or a related field is an advantage. Fluency in English is required; proficiency in Arabic is beneficial.
<p>Lead recruitment strategy for all technical and engineering functions globally. Manage full-cycle recruiting for senior and critical technical positions. Partner with business leaders to understand workforce planning requirements. Develop proactive sourcing strategies and talent pipelines. Utilize market intelligence and talent analytics to inform recruiting decisions. Drive diversity recruiting efforts and inclusive hiring practices. Manage recruitment vendors, agencies, and sourcing partners. Ensure a consistent and positive candidate experience. Establish and monitor recruiting metrics and hiring effectiveness. Support organizational growth initiatives and strategic hiring projects. Partner with Compensation and HR Business Partners on offer development. Ensure recruiting compliance and adherence to hiring policies. Mentor recruiters and coordinators supporting recruiting activities. Drive continuous improvements in recruiting processes and technologies.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree required.</li><li>8+ years recruiting experience.</li><li>5+ years technical recruiting experience.</li><li>Experience recruiting semiconductor, software, engineering, or technology talent.</li><li>Experience supporting global workforces.</li><li>Knowledge of applicant tracking systems and sourcing technologies.</li><li>Strong stakeholder management and influencing skills.</li></ul>
<p>Lead recruitment strategy for all technical and engineering functions globally. Manage full-cycle recruiting for senior and critical technical positions. Partner with business leaders to understand workforce planning requirements. Develop proactive sourcing strategies and talent pipelines. Utilize market intelligence and talent analytics to inform recruiting decisions. Drive diversity recruiting efforts and inclusive hiring practices. Manage recruitment vendors, agencies, and sourcing partners. Ensure a consistent and positive candidate experience. Establish and monitor recruiting metrics and hiring effectiveness. Support organizational growth initiatives and strategic hiring projects. Partner with Compensation and HR Business Partners on offer development. Ensure recruiting compliance and adherence to hiring policies. Mentor recruiters and coordinators supporting recruiting activities. Drive continuous improvements in recruiting processes and technologies.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><p>Bachelor's degree required. 8+ years recruiting experience. 5+ years technical recruiting experience. Experience recruiting semiconductor, software, engineering, or technology talent. Experience supporting global workforces. Knowledge of applicant tracking systems and sourcing technologies. Strong stakeholder management and influencing skills.</p>
<p><strong>Leadership & Management Skills</strong></p><ul><li>Proven ability to lead, motivate, and manage teams.</li><li>Comfortable making decisions and solving problems efficiently.</li><li>Experience in staff recruitment, onboarding, training, and performance evaluation.</li></ul><p><strong>Communication Skills</strong></p><ul><li>Strong social communication skills with the ability to build positive rapport with patients, staff, and external stakeholders.</li><li>Ability to communicate professionally with patients, internal staff, dental professionals, and external partners.</li></ul><p><strong>Customer Service Orientation</strong></p><ul><li>Dedicated to delivering high-quality patient experiences.</li><li>Skilled at addressing concerns and complaints professionally and promptly.</li></ul><p><strong>Technology Proficiency</strong></p><ul><li>Familiarity with dental practice management software and digital tools.</li><li>Ability to stay updated on the latest advancements, trends, and innovations in the field of dentistry.</li></ul><p><strong>Organizational Skills</strong></p><ul><li>Strong ability to manage schedules, appointments, and overall clinic workflow with attention to detail.</li></ul><p><strong>Marketing & Business Development</strong></p><ul><li>Ability to support or implement strategies to attract new patients.</li><li>Identifying growth opportunities to expand the clinic’s service reach.</li></ul><p><strong>Collaboration & Coordination</strong></p><ul><li>Works effectively with dentists, administrative teams, and healthcare providers to ensure smooth and coordinated patient care.</li></ul>
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<span>The Data Engineer operates within the framework established by the Lead — designing, building, and maintaining robust data pipelines and transformation logic that power analytics, compliance, and operational reporting across the Mortgage Cadence Platform.<br> The role is execution-focused with increasing ownership of end-to-end data workflows as familiarity with the platform grows.<br> Strong SQL, ETL, and data quality skills are required; the ability to build reports and leverage semantic models is secondary to data engineering excellence.<br> RESPONSIBILITIES Design and build extraction, transformation, and loading (ETL) pipelines using Microsoft Fabric (Dataflow Gen2, Notebooks, or equivalent tools) Write optimized SQL queries and transformations for data ingestion from designated source systems Apply data quality rules and validation logic at each pipeline stage Implement incremental loads and manage refresh schedules for performance Escalate to Lead for architectural decisions or complex transformation patterns Define and implement data quality checks at ingestion, transformation, and output stages Perform ongoing data validation to ensure pipeline outputs align with business logic and source system expectations Identify, document, and escalate data quality issues with root cause analysis Maintain data quality dashboards and SLA monitoring Support UAT for new data sources or transformation logic Build and maintain data transformations using Power Query, SQL, or Python as appropriate Develop dimensional models and define aggregation logic aligned with analytics requirements Optimize data structures for performance and maintainability Document transformation logic, lineage, and assumptions per team standards Troubleshoot pipeline failures and performance issues; coordinate resolution with IT/Engineering Respond to data discrepancy reports from business users and analysts Maintain documentation of data sources, data dictionaries, and transformation specifications Support capacity planning and optimization of Fabric environments and pipelines Collaborate with Lead to define semantic models and calculated metric Advanced SQL — query optimization, window functions, performance tuning, debugging complex transformations Proficient with Microsoft Fabric — (Dataflow Gen2, Notebooks, Lakehouse) OR equivalent ETL tools (Python, dbt, Talend, Informatica) Strong understanding of relational database design and dimensional modeling Power Query / M — complex data shaping, merging, error handling, and transformation logic Python or similar scripting language — data manipulation, pipeline automation Git/version control basics — able to collaborate on code and track changes Data quality and testing frameworks — unit tests, assertions, validation rules Ability to interpret business requirements and design efficient data solutions Data governance mindset — understands data lineage, documentation, and quality standards Proactive about identifying edge cases and potential data issues Mortgage/lending domain familiarity preferred; willingness to learn domain required Works effectively within defined standards and escalates architectural questions to Lead Able to balance speed with quality; advocates for technical excellence</span> </div>
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<span>Envision Employment Solutions is currently looking for Cyber Recovery Consultant for one of our partners, a leader in the Consulting & Technology Services !<br> Objective: We are seeking a motivated and detail-oriented Cyber Recovery Consultant to join our Cybersecurity and Data Resilience team.<br> This role is ideal for an early-career IT or cybersecurity professional looking to develop expertise in cyber recovery, ransomware resilience, and data protection technologies.<br> Responsibilities: Cyber Recovery & Solution Delivery Support the implementation and configuration of Dell Technologies Cyber Recovery solutions.<br> Assist in deploying secure cyber recovery vaults and ransomware recovery environments.<br> Participate in solution validation, recovery testing, and operational readiness activities.<br> Support backup, recovery, and cyber resilience assessments for customer environments.<br> Assist in troubleshooting technical issues during deployments and testing activities.<br> Customer Engagement Participate in customer workshops, technical meetings, and discovery sessions.<br> Gather technical requirements and document customer environments.<br> Assist in preparing technical documentation, implementation guides, and deployment reports.<br> Support knowledge transfer sessions and technical demonstrations for customers.<br> Infrastructure & Technology Work with Windows and Linux operating systems, VMware virtualization, storage platforms, and cloud environments.<br> Assist with backup, replication, and recovery configurations.<br> Support the integration of cyber recovery solutions with customer infrastructure.<br> Monitor solution performance and recommend improvements where appropriate.<br> Collaboration & Continuous Learning Work closely with senior consultants, architects, and project managers throughout project delivery.<br> Stay informed about cybersecurity threats, ransomware trends, and cyber resilience best practices.<br> Continuously develop knowledge of Dell Technologies Data Protection solutions, including PowerProtect Cyber Recovery, PowerProtect Data Manager, Data Domain, and CyberSense.<br> Pursue technical certifications and training to expand professional expertise.<br> Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field.<br> Minimum 6 years of experience in cybersecurity, infrastructure, backup & recovery, data protection, or related technology domains.<br> Basic understanding of cyber resilience, disaster recovery, business continuity, and ransomware recovery concepts.<br> Knowledge of enterprise backup and recovery technologies is preferred.<br> Familiarity with Dell Technologies Data Protection solutions, including PowerProtect Data Manager, Data Domain, Cyber Recovery, or CyberSense, is an advantage.<br> Understanding of virtualization platforms (VMware), Windows and Linux operating systems, storage technologies, and cloud environments.<br> Strong analytical, troubleshooting, and problem-solving skills.<br> Excellent communication, documentation, and presentation skills.<br> Ability to work collaboratively within project teams and customer environments.<br> Fluency in written and spoken English; French is a plus.<br> Relevant certifications in cybersecurity, backup & recovery, cloud technologies, or Dell Technologies solutions are considered a plus.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Envision Employment Solutions is currently looking for Cyber Recovery Consultant for one of our partners, a leader in the Consulting & Technology Services !</p><p>Objective: We are seeking a motivated and detail-oriented Cyber Recovery Consultant to join our Cybersecurity and Data Resilience team. This role is ideal for an early-career IT or cybersecurity professional looking to develop expertise in cyber recovery, ransomware resilience, and data protection technologies.</p><p>Responsibilities:</p><ul><li><strong>Cyber Recovery & Solution Delivery</strong> Support the implementation and configuration of Dell Technologies Cyber Recovery solutions. Assist in deploying secure cyber recovery vaults and ransomware recovery environments. Participate in solution validation, recovery testing, and operational readiness activities. Support backup, recovery, and cyber resilience assessments for customer environments. Assist in troubleshooting technical issues during deployments and testing activities.</li><li><strong>Customer Engagement</strong> Participate in customer workshops, technical meetings, and discovery sessions. Gather technical requirements and document customer environments. Assist in preparing technical documentation, implementation guides, and deployment reports. Support knowledge transfer sessions and technical demonstrations for customers.</li><li><strong>Infrastructure & Technology</strong> Work with Windows and Linux operating systems, VMware virtualization, storage platforms, and cloud environments. Assist with backup, replication, and recovery configurations. Support the integration of cyber recovery solutions with customer infrastructure. Monitor solution performance and recommend improvements where appropriate.</li><li><strong>Collaboration & Continuous Learning</strong> Work closely with senior consultants, architects, and project managers throughout project delivery. Stay informed about cybersecurity threats, ransomware trends, and cyber resilience best practices. Continuously develop knowledge of Dell Technologies Data Protection solutions, including PowerProtect Cyber Recovery, PowerProtect Data Manager, Data Domain, and CyberSense. Pursue technical certifications and training to expand professional expertise.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field. Minimum 6 years of experience in cybersecurity, infrastructure, backup & recovery, data protection, or related technology domains. Basic understanding of cyber resilience, disaster recovery, business continuity, and ransomware recovery concepts. Knowledge of enterprise backup and recovery technologies is preferred. Familiarity with Dell Technologies Data Protection solutions, including PowerProtect Data Manager, Data Domain, Cyber Recovery, or CyberSense, is an advantage. Understanding of virtualization platforms (VMware), Windows and Linux operating systems, storage technologies, and cloud environments. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication, documentation, and presentation skills. Ability to work collaboratively within project teams and customer environments. Fluency in written and spoken English; French is a plus. Relevant certifications in cybersecurity, backup & recovery, cloud technologies, or Dell Technologies solutions are considered a plus.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Envision Employment Solutions is currently looking for a QC Operator for one of our partners, a global leader in Information Technology Services & Consulting ! Job Summary: The QC Operator is responsible for ensuring the quality of the content digitized to prevent player or operator issues. They work closely with the QA specialist and the production manager to ensure that quality standards are met, and deliverables meet the clients' requirements. Responsibilities: Based on statistic groups, verify audio/video content to identify any defects or anomalies, including audio and video quality issues due to our setup (players/converters/encoders) or by our operators (truncated content, wrong digitization comments, misuse of the tools, etc.) and communicate with the QA Specialist to take the actions needed to stop the issues. Regularly make comparisons with original content (carriers) to exclude any problems generated by our operational setups or via operators. Use Customer s QC Tool and any Assisted QC software used by customer to identify and correct migration errors, as needed. Identify the timings and frequency of problems to ensure quality deliverables. Escalate issues to the Supervisor. Follow company procedures and use the QC forms to give conclusions of the problems detected by client. Always follow Customer's ISMS Information Security Management Systems.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 year experience working with audiovisual format and tools related to those formats</li><li>Deep understanding of audiovisual formats, codecs, and signal integrity.</li><li>Proficiency in media editing and QC tools.</li><li>Basic knowledge of metadata handling and preservation formats.</li><li>Adherence to quality control protocols and checklists.</li><li><strong>Behavioral & Social:</strong></li><li>Effective Communication: Clear reporting of issues; communicates constructively with colleagues and supervisors</li><li>Team Collaboration: Works harmoniously in a cross-functional and international team</li><li>Service Mindset: Understands internal client needs and ensures delivery standards are met</li><li>Engagement & Responsibility: Demonstrates ownership of tasks and proactive follow-up</li><li>Stress Resilience: Maintains performance quality under pressure or repetitive tasks.</li><li>Initiative: Proposes improvements to tools, processes, and quality benchmarks.</li></ul><p></p></section>
Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate through an end-to-end service model for buyers, developers, and sellers. The company operates across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. RED’s customer-focused journey combines expert industry advice, reliable statistics, and technology-enabled solutions with tailored value-added services. This approach ensures that clients receive first-hand information and make faster, well-informed decisions. RED collaborates with a wide network of reputable developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, and others, covering both residential and commercial projects.<br>Role Description The Property Consultant is a full-time, on-site role based in Cairo. This role focuses on guiding clients through the property search and purchase or sale process, providing expert advice on market trends, pricing, and investment opportunities. Day-to-day responsibilities include meeting clients, understanding their needs, presenting suitable properties, arranging site visits, and following up to support decision-making. The Property Consultant will also prepare and review property-related documentation, coordinate with developers and internal teams, and maintain accurate records in company systems. The role involves achieving sales targets, delivering excellent customer service, and representing RED’s values and standards in all client interactions.<br>Qualifications<br> Strong Consulting and Real Estate skills, with the ability to provide informed, data-backed property advice. Excellent Communication and Customer Service skills to build trust, manage client expectations, and maintain long-term relationships. Proven Sales skills, including negotiation, closing deals, and meeting or exceeding targets. Knowledge of the local real estate market in Cairo and surrounding areas is highly beneficial. Ability to work on-site, manage multiple client engagements, and maintain organized records. Comfort using digital tools, CRM systems, and basic office software to support daily operations. Prior experience as a Property Consultant or in a related real estate or sales role is preferred. Bachelor’s degree in Business, Marketing, Real Estate, or a related field is
Company Description Alorica is a global customer experience (CX) company focused on designing and delivering interactions that build long-term customer relationships and elevate client brands. As a full-service CX partner, Alorica combines proven performance, specialized industry expertise, and advanced technology to create measurable results and new possibilities. The company stands out by pioneering customer experiences, challenging convention, and maintaining strong client relationships grounded in integrity and authenticity. With around 100,000 professionals in 17 countries, Alorica supports over 250 brands in more than 75 languages. Team members join a culture that values curiosity, creativity, connection, and commitment to excellent service.<br>Role Description This is a full-time, on-site Customer Support role located in Qesm El Sheikh Zaid, requiring at least B2-level English proficiency. The Customer Support team member will handle customer inquiries across multiple channels, provide clear and accurate information, and resolve issues in a timely and professional manner. Daily tasks include troubleshooting basic technical or service-related problems, documenting interactions in internal systems, and following established procedures and scripts while adapting to customer needs. The role involves collaborating with colleagues and supervisors to escalate complex cases, maintain high customer satisfaction scores, and meet performance metrics. The team member is expected to uphold Alorica’s service standards, adhere to company policies, and contribute to a positive, inclusive work environment.<br>Qualifications<br> <br>Strong Customer Support and Customer Satisfaction skills, with the ability to manage inquiries and resolve issues professionally. Excellent Interpersonal Skills, including active listening, empathy, and clear communication in B2-level English or higher. Basic Technical Support capabilities, with the ability to follow troubleshooting steps and use support tools effectively. Solid Analytical Skills to understand customer problems, identify root causes, and apply appropriate solutions. High attention to detail and accurate data entry in customer service platforms or CRM tools. Ability to work on-site in Qesm El Sheikh Zaid, follow shift schedules, and perform effectively in a fast-paced environment. Previous experience in customer service, call center, or related fields is preferred but not mandatory. Comfort with using computers, communication software, and learning new systems quickly.
<p><br></p><p>Cloud Security - Configuration Review, core responsibility overview: It involves examining the settings, configurations, and policies used in the IT environment, identifying potential security gaps and vulnerabilities, and recommending best practices to improve the security posture of the organization. The assets in scope can be (Network appliances, security appliances and popular operating systems such as Microsoft windows, Unix, and Linux), the reviewer is expected to look into configurations, setting as well as the man made rules such as firewall rules or access lists to check for any deviations.</p><p>Configuration review process:</p><ul><li>Validate the Scope: Confirm and validate the scope of the assessment, including the systems and devices to be reviewed, the types of configuration settings to be assessed, and any specific security policies and standards that apply.</li><li>Prepare the Assessment Criteria or checklist: Develop assessment criteria and checklist based on vendor best practices, industry standards and applicable client policies and procedures. The standards can include frameworks such as CIS Controls or NIST Cybersecurity Framework.</li><li>Conduct the Assessment: Conduct the assessment, reviewing the configurations of systems and devices against the assessment criteria. This can be done using automated tools, manual review, or a combination of both.</li><li>Identify Findings: Identify any findings or deviations from the assessment criteria. This can include misconfigurations, missing patches, or insecure settings.</li><li>Analyze Findings: Analyze the findings to determine their impact on the security posture of the organization. Prioritize the findings based on the risk they pose to the organization.</li><li>Develop Recommendations: Develop recommendations for remediation of the findings, including specific actions to be taken and timelines for completion.</li><li>Present Findings and Recommendations: Present the findings and recommendations to key stakeholders in the organization.</li></ul><p>Overall, a configuration review assessment involves a thorough review of configurations against established criteria and checklist to identify potential security risks and develop recommendations for remediation.</p><p>E xperience in the those or similar tools is preferred: Nipper, Tripwire, Qualys, Nessus, Algosec...etc</p><p>Role requirements:</p><ul><li>Good understanding and practical experience in infrastructure and Cloud platform security</li><li>Good understanding of Microsoft Sentinel and KQL</li><li>Experience and proven record of success in integrating custom connectors with Sentinel using APIs. If you have no direct experience with Sentinel, individuals with good developer skills will be considered</li><li>Experience with M365 Threat Protection technologies including Microsoft Defender for Endpoint, Microsoft Defender for Identity, Microsoft Defender for Office 365, and Microsoft Defender for Cloud Apps</li><li>Experience with Azure Security technologies including Microsoft Defender for Cloud, Key Vault, Azure DDoS Protection, and other</li><li>Experience with Information Protection technologies such as Azure Information Protection, Windows Information Protection, and Data Loss Prevention</li><li>Hands-on experience establishing and configuring security controls for Microsoft Azure components (i.e. Defender for Cloud, Azure Firewall, Azure DDOS Protection, Azure Bastion and Sentinel)</li><li>Hands-on experience establishing and configuring security controls for Microsoft 365 components (i.e. Microsoft Purview, Defender for Cloud App, Endpoint, Identity and Vulnerability Management)</li><li>Hands-on experience establishing and configuring security controls for general security solution (i.e. Azure Active Directory, Azure Identity Protection and Azure RBAC)</li><li>Experience with compliance technologies including Advanced eDiscovery, Data Retention, and Insider Risk Management</li><li>Experience with Identity technologies including Azure Active Directory P1 & P2</li><li>Familiarity with a programming or scripting languages (esp. in KQL and PowerShell) is a plus</li><li>Familiarity with Power BI, Power Apps, or Power Automate is a plus</li><li>Knowledge of well-known SaaS technologies (i.e. SAP, Oracle) is a plus</li><li>At least 1 year of relevant work experience for Associate grade</li><li>At least 3 years of relevant work experience for Senior Associate grade</li><li>Open minded seeking innovative solutions</li><li>Ability to work within a fast-paced & unstructured environment</li><li>Ability to adapt to and communicate with different working styles</li><li>Ability to interact efficiently with senior members of the firm across multiple time zones</li></ul><p>Essential skills & attributes:</p><ul><li>Demonstrates extensive knowledge in infrastructure and cloud security</li><li>Experience in Consulting or in working within multinational environments</li><li>Excellent communication and presentation skills</li><li>High level of customer orientation and a convincing demeanour</li><li>Ability to work within a fast-paced & unstructured environment.</li><li>Must be able to multi-task and effectively and continually prioritise</li><li>Excellent oral and written English skills. German language proficiency is a plus</li></ul><p>Education</p><ul><li>University degree, ideally in the fields of Computer and Information Science, Business Informatics, Computer Engineering, Cyber Security, Information Technology, Management Information Systems</li></ul><p>The following Microsoft certifications are a significant plus:</p><ul><li>Azure Security Engineer Associate (AZ-500)</li><li>Azure Solutions Architect Expert (AZ-303 or AZ-304 or AZ-405)</li><li>Cybersecurity Architect Expert (SC-100)</li><li>Security Operations Analyst Associated (SC-200)</li><li>Identity and Access Administrator Associate (SC-300)</li><li>Information Protection Administrator Associate (SC-400)</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 1 year of relevant work experience for Associate grade</li><li>At least 3 years of relevant work experience for Senior Associate grade</li><li>Open minded seeking innovative solutions</li><li>Ability to work within a fast-paced & unstructured environment</li><li>Ability to adapt to and communicate with different working styles</li><li>Ability to interact efficiently with senior members of the firm across multiple time zones</li><li>Demonstrates extensive knowledge in infrastructure and cloud security</li><li>Experience in Consulting or in working within multinational environments</li><li>Excellent communication and presentation skills</li><li>High level of customer orientation and a convincing demeanour</li><li>Ability to work within a fast-paced & unstructured environment.</li><li>Must be able to multi-task and effectively and continually prioritise</li><li>Excellent oral and written English skills. German language proficiency is a plus</li><li>University degree, ideally in the fields of Computer and Information Science, Business Informatics, Computer Engineering, Cyber Security, Information Technology, Management Information Systems</li><li>The following Microsoft certifications are a significant plus: Azure Security Engineer Associate (AZ-500), Azure Solutions Architect Expert (AZ-303 or AZ-304 or AZ-405), Cybersecurity Architect Expert (SC-100), Security Operations Analyst Associated (SC-200), Identity and Access Administrator Associate (SC-300), Information Protection Administrator Associate (SC-400)</li></ul>
Egy Bell is hiring C++ Core Processing & 5G Protocol Engineer for a multinational telecommunications company.<br>Requirements:<br>Bachelor’s degree in Computer Science, Engineering, or a related field<br>3–10 Years of Experience<br>Fluency in English is a must<br>Expert-level Modern C/C++ (C++17/C++20): templates, move semantics, RAII, smart pointers, concurrency primitives<br>Proficient in C for low-level systems code, kernel modules, and SDK integration<br>Proven experience building high-throughput, low-latency systems — packet processing, real-time data pipelines, or embedded network applications<br>Strong mastery of memory management, lock-free data structures, CPU cache optimisation, and production profiling tools (perf, valgrind, sanitizers)<br>Familiarity with DPDK, pcap or Napatech SDK for hardware-accelerated packet capture.<br>Experience with CMake build systems, Conan package management, and cross-platform C++ toolchains<br>Excellent working knowledge of 5G Standalone (SA) architecture: AMF, SMF, UPF, AUSF, NRF, PCF and associated N-interfaces<br>– Deep understanding of 5G NAS (N1/N2) signalling procedures: registration, session management, handover, and authentication<br>– Hands-on experience decoding or implementing 5G SA protocols: NGAP (N2), GTPv2-C (N11/N7), HTTP/2-based SBI (Service-Based Interface)<br>– Strong familiarity with 3GPP TS specifications (38.xxx, 23.xxx, 29.xxx series) — able to read, interpret, and implement from raw 3GPP specs<br>– Able to independently learn and pick up new or emerging 3GPP protocols from specification documents with minimal hand-holding<br>– Understanding of 4G/5G NSA architecture and LTE protocols (S1AP, GTPv1-U, Diameter Gx/Gy) as a baseline — 5G SA is the primary focus<br>– Experience with ASN.1 encoding/decoding (Nokalva or equivalent) for RAN cell-trace formats (CU-CP, CU-UP, DU)<br>Experience with PDU decoding, x DR/CDR generation, and protocol dissection in production systems<br>– Familiarity with serialisation formats: Message Pack, Protobuf, Avro, and ASN.1 BER/PER<br>– Ability to write protocol dissectors or decoders from scratch using 3GPP specs as the primary reference<br>– Experience with Wireshark dissectors or similar tools for protocol debugging and validation<br>CMake-based build systems; Conan package manager; multi-stage Docker builds for C++ services<br>– Unit and integration testing with Google Test or doctest; mock frameworks for protocol simulation<br>– Experience running and debugging C++ services inside Docker/Kubernetes containers<br>– Able to write test harnesses that replay captured protocol data to validate decoder correctness<br>Actively uses AI coding assistants (Claude, Git Hub Copilot, or equivalent) as part of day-to-day C++ development<br>– Uses AI tools to accelerate 3GPP spec interpretation — querying Claude to summarise specification sections, cross-reference IEs, and generate decoder skeletons<br>– Able to write clear prompts to generate, refactor, and review C/C++ protocol code with AI assistance<br>– Comfortable working in an AI-augmented team environment where AI tools are a standard part of the workflow
<p><h4>Job description</h4>
<p><strong>Modelling and developing robotic processes during the project development stage.</strong><br>
Updating and maintaining developer standards around RPA best practices.<br>
Mentoring and guiding peers via code reviews, development sessions, and pair programming.<br>
Investigating and documenting better practices or alternative solutions that could be used in future development.<br>
Implementing RPA applications according to requirements and business needs.<br>
Defining inputs and outputs to RPA process automations as per customer needs.<br>
Designing RPA applications according to preset requirements and best practices.<br>
Deploying, testing, and verifying deployments of RPA applications.<br>
Supporting operations of RPA applications.</p>
<h4>Skills description</h4>
<p><strong>Educational background:</strong> B.Sc. in the field of computer science, engineering, or a similar field related to business applications. ITI graduation is an added plus.</p>
<p><strong>Experience:</strong> Minimum 3 years’ experience in a similar position or software development role.</p>
<p><strong>Technical proficiency:</strong></p>
<ul>
<li>Experience architecting and developing workflow-based solutions or functionality.</li>
<li>Experience with web development technologies is preferential.</li>
<li>Experience with RPA software (e.g., Blue Prism, UiPath, WorkFusion) is advantageous.</li>
<li>Willingness to learn and become an expert in RPA and other automation technologies.</li>
<li>Experience leading a team.</li>
<li>Ability to multitask and work on multiple projects simultaneously.</li>
<li>Strong written and verbal communication skills.</li>
<li>Strong analytical and problem-solving skills.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>