Geographic information system in Egypt

Manara School’s Mission Manara School provides exceptional students with a world-class education based on ethics, academics, and diversity. We expect our students to become the passionate leaders required to shape a more prosperous and equitable world.<br>About Manara School Manara School started its first year of operation in the Fall of 2023, with its inaugural class of 2028. The school is expected to grow to 500 students. As a co-educational residential school, with a mission to provide exceptional students with a world-class education based on ethics, academics, and diversity, Manara continues to build its organizational systems and infrastructure.<br>Reporting to: IT Manager<br>Job Responsibilties:<br>1. Senior Helpdesk and User Support Receive, log, prioritize, troubleshoot, resolve, and follow up daily helpdesk tickets from academic, administrative, dormitory, and operational users. Provide the full range of direct user support, covering both routine service requests and more complex technical incidents. Troubleshoot Windows and Chrome OS devices, printers, interactive displays, classroom technology, audiovisual equipment, network access, email, accounts, and supported applications. Create and maintain user accounts, email accounts, groups, permissions, shared resources, and access assignments according to approved procedures. Prepare, configure, deploy, collect, and maintain laptops, desktops, Chromebooks, peripherals, and other assigned equipment. Provide classroom support, including interactive screens, projectors, presentation equipment, student devices, and connectivity issues. Support the installation, testing, and basic troubleshooting of access points, cameras, printers, telephones, access-control devices, and related equipment. Own tickets from diagnosis through resolution, document actions clearly, and communicate progress and expected resolution times to users. Support onboarding, offboarding, device preparation, account access, permissions, and technology orientation. Maintain the helpdesk knowledge base, standard troubleshooting guides, asset records, and accurate ticket classifications. Identify recurring incidents, conduct root-cause analysis, and recommend permanent corrective actions. Support school events, examinations, meetings, and other critical activities requiring reliable technology services.<br>2. Systems, Network and Infrastructure Administration Administer and monitor Windows servers, virtualization platforms, storage, backups, endpoint services, and other assigned infrastructure. Support LAN, WAN, VLAN, Wi-Fi, switching, routing, DHCP, DNS, internet connectivity, and network access under the architecture and security standards approved by the IT Manager. Configure, monitor, troubleshoot, and maintain assigned Cisco networking and telephony systems, Aruba switches and wireless infrastructure, and Forti Gate firewall and security services. Monitor infrastructure availability, capacity, performance, alerts, and logs; respond to incidents and escalate critical risks immediately. Perform approved system updates, patching, configuration changes, preventive maintenance, and lifecycle tasks with documented change and rollback plans. Administer user identities, groups, permissions, shared resources, and access controls according to approved procedures and least-privilege principles. Administer and monitor Kaspersky endpoint protection and EDR services, including policy deployment, updates, alerts, investigations, remediation actions, and reporting. Maintain backup schedules, verify backup success, perform authorized restoration tests, and support disaster-recovery readiness. Maintain technical documentation including diagrams, IP/VLAN records, configurations, inventories, warranties, licenses, and recovery procedures.3. Cloud and Business Applications Support Provide technical administration and advanced support for Google Workspace, the SIS/LMS environment, Odoo ERP, HEIApply, and other school platforms assigned by the IT Manager. Troubleshoot application access, permissions, workflows, data exchange, integrations, and user-reported errors; coordinate with vendors when escalation is required. Support approved configurations, upgrades, testing, automation, reports, and system-improvement initiatives. Assist users with application adoption and provide short training sessions or user guides when needed. Protect data confidentiality and apply role-based access controls across academic, HR, finance, admissions, and operational systems.4. Cybersecurity and Operational Controls Apply approved security policies, hardening standards, patching requirements, MFA, endpoint protection, and access-control procedures. Monitor security alerts and unusual activity, preserve relevant evidence, and report suspected incidents immediately to the IT Manager. Support vulnerability remediation, access reviews, backup verification, audit requests, and cybersecurity awareness activities. Maintain confidentiality of student, employee, financial, admissions, and operational information. Follow change-management procedures and obtain authorization before making changes that may affect service availability or security.5. Projects, Vendors and Team Support Participate in infrastructure, systems, classroom technology, surveillance, access-control, telephony, and application projects as assigned. Coordinate technical visits and follow up vendor tickets, installations, testing, and handover documentation while keeping the IT Manager informed. Support technical evaluation and proof-of-concept activities; provide evidence-based recommendations without committing the school commercially. Guide junior/helpdesk staff, share technical knowledge, review escalations, and promote consistent service standards. Provide planned coverage during absences or peak periods and respond to critical incidents according to the school’s approved support arrangements. Qualifications and Experience Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline; equivalent relevant experience may be considered. At least 4 years of relevant IT experience combining hands-on helpdesk support with systems and network administration. Demonstrated experience with Windows administration, identity and access management, TCP/IP networking, Wi-Fi, switching, DHCP, DNS, backup, endpoint management, and security operations. Hands-on experience with Cisco networking or telephony, Aruba switching and wireless, Forti Gate firewalls, and Kaspersky endpoint protection/EDR is strongly preferred. Experience supporting cloud productivity platforms; Google Workspace experience is strongly preferred. CCNA, ITIL, Aruba/HPE and a relevant Fortinet/Forti Gate certification are preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.</p><br><p>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.</p><br><br><br>Job Description<ul><li>Define operational scope and procedures for IT service handover, ensuring consistent execution and adherence to established standards</li><li>Deliver comprehensive IT support across all service levels, including 1st level service desk, 2nd level technical support, and 3rd level assistance for complex IT solutions</li><li>Manage and prioritize Service Requests and Incidents, ensuring timely resolution and optimal resource allocation</li><li>Administer, monitor, and operate existing IT systems and infrastructure to maintain optimal performance and availability</li><li>Develop, approve, and maintain IT continuity and disaster recovery plans to ensure business resilience</li><li>Administer user identity and access management, controlling system access and maintaining security protocols</li><li>Ensure security protection and implement technical solutions for all IT systems, maintaining compliance with organizational security standards</li></ul><br><br>Qualifications and Experience<ul><li><p><strong>Education:</strong> Bachelor's Degree in Computer Engineering, Computer Science, or Information Technology.</p><br></li><li><p><strong>Experience:</strong> 1 year of experience in IT Infrastructure, IT Support, or junior System Administration (relevant internships will be considered).</p><br></li><li><p><strong>Core Systems:</strong> Foundational knowledge and basic hands-on exposure to IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 administration, and basic virtualization concepts (e.g., VMware vSphere or Hyper-V).</p><br></li><li><p><strong>Networking &amp; Cloud:</strong> Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing/Switching) with exposure to Cisco equipment, IP Telephony, or cloud environments like Microsoft Azure.</p><br></li><li><p><strong>Troubleshooting &amp; Support:</strong> Strong troubleshooting, analytical, and problem-solving skills, with a basic understanding of IT Service Management (ITSM) ticketing systems and ITIL best practices.</p><br></li></ul><br> </div>

<p><h4>Job summary</h4> <p>Contributes advanced knowledge and skill in management information services (MIS) technology and general hospitality business knowledge to support cluster and technology objectives. This position is responsible for assisting hotel management with MIS technology planning, decision-making, implementation, and maintenance. The position may direct the work of hotel or technicians and interfaces with vendors, owners, executive committee, and hotel staff.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in information technology, computer science, or related major; 4 years experience in information technology, computer science, or related professional area. OR</li> <li>4-year bachelor's degree from an accredited university in information technology, computer science, or related major; certified trainer; 2 years experience in information technology, computer science, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing MIS technology projects</strong></p> <ul> <li>Creates and maintains MIS technology plans.</li> <li>Coordinates and implements communications for all new MIS applications/system installations and problem resolution.</li> <li>Provides project support for new MIS roll-outs/implementations.</li> <li>Leads project work as needed.</li> <li>Provides end-user support to hotel staff and business center.</li> <li>Writes proposals, analyses, projects, or cost-models.</li> <li>Provides timely, accurate, and detailed status reports as requested.</li> </ul> <p><strong>Providing MIS technical systems support and consultation</strong></p> <ul> <li>Evaluates and makes recommendations regarding technology/asset life-cycles.</li> <li>Foresees, identifies, and ensures resolution of MIS system(s) performance problems.</li> <li>Certifies software applications for use at properties.</li> <li>Consults with properties on all aspects of information technology.</li> <li>Executes property disaster recovery and business continuity as it relates to technology.</li> <li>Responsible for property compliance with appropriate company policy and information security manual and takes action to address deficiencies.</li> <li>Determines solutions and implements per cluster SOPs.</li> <li>Ensures periodic inventories of applications and hardware are conducted and the results are reported to property management.</li> <li>Reviews vendor proposals and selects appropriate vendor for local technologies/hardware.</li> <li>Ensures compliance to technology-related vendor contracts.</li> <li>Ensures properties are securing and maintaining technology assets in accordance with company policies and standards.</li> <li>Uses knowledge to solve support issues and train/develop junior employees.</li> <li>Manages information technology security compliance and ensures proper implementation of security measures.</li> <li>Manages reporting and compliance efforts for assigned area.</li> <li>Creates and maintains secure server environment.</li> <li>Performs server backups and routine/non-routine preventative maintenance.</li> <li>Ensures that adequate bandwidth exists and that circuits are secured.</li> <li>Communicates and ensures implementation of information technology standards and best practices.</li> <li>Provides exceptional customer service.</li> </ul> <p><strong>Forecasting and complying within budgets</strong></p> <ul> <li>Ensures that property management have realistically budgeted and prioritized department operating budgets based on anticipated information technology projects and property support/needs requirements.</li> <li>Possesses in-depth understanding of the financial dynamics of property operations and applies knowledge/judgment to assist management in achieving technology-related goals.</li> <li>Provides guidance to and assists properties in reviewing operating statements; researches and resolves discrepancies in technology charges.</li> <li>Advises and ensures that property management has adequately addressed technology needs in short- and long-term planning.</li> </ul> <p><strong>Managing and conducting human resource activities</strong></p> <ul> <li>Maintains direct responsibility for area system managers and their teams.</li> <li>Provides work direction to property-based systems technicians and managers.</li> <li>Responsible for hiring, training, development, compensation, performance management of direct reports and team. Additionally, provides input and guidance to property management for their systems managers/technicians (hiring, performance, development needs).</li> <li>Accountable for coverage models and scheduling of team to ensure adequate cluster technology support.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests.</p> <p>If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced IT Manager to oversee IT operations, ensure service excellence, and maintain the stability of business-critical systems. The ideal candidate will have strong expertise in IT operations, incident management, Root Cause Analysis (RCA), CRM systems, SLA management, and on-site technical support. This role requires excellent problem-solving skills, leadership abilities, and a customer-focused mindset to ensure seamless IT service delivery. Key Responsibilities Manage day-to-day IT operations and ensure high availability of IT services. Lead incident management activities, ensuring timely resolution of critical issues. Conduct Root Cause Analysis (RCA) for recurring incidents and implement preventive actions. Monitor and maintain Service Level Agreements (SLAs), ensuring compliance with agreed service targets. Administer, support, and optimize CRM systems to meet business requirements. Provide and oversee on-site technical support for hardware, software, network, and end-user issues. Coordinate with internal teams and external vendors for issue resolution and service delivery. Monitor system performance and implement continuous improvements to enhance operational efficiency. Develop and maintain IT policies, procedures, and documentation. Manage IT assets, licenses, and infrastructure. Prepare operational reports, incident summaries, SLA performance reports, and management dashboards. Lead, mentor, and support IT support teams to ensure high-quality service delivery. Ensure compliance with organizational security standards and IT best practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong knowledge of IT Operations Management.</li><li>Hands-on experience in Incident Management and Problem Management.</li><li>Expertise in conducting Root Cause Analysis (RCA).</li><li>Experience working with CRM platforms (e.g., Salesforce, Microsoft Dynamics, Zoho CRM, or similar).</li><li>Strong understanding of SLA monitoring and service delivery metrics.</li><li>Experience providing on-site IT support in enterprise environments.</li><li>Knowledge of ITIL framework and IT Service Management (ITSM) best practices.</li><li>Familiarity with Windows Server, Active Directory, Microsoft 365, networking, and system administration.</li><li>Excellent analytical, troubleshooting, and decision-making skills.</li><li>Strong communication and stakeholder management abilities.</li><li>Ability to prioritize multiple tasks in a fast-paced environment.</li><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>4 6 years of experience in IT Operations or IT Infrastructure, with experience in a leadership or supervisory role.</li><li>ITIL Foundation certification is preferred.</li><li>Microsoft, Cisco, or other relevant technical certifications are a plus.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced IT Manager to oversee IT operations, ensure service excellence, and maintain the stability of business-critical systems.<br> The ideal candidate will have strong expertise in IT operations, incident management, Root Cause Analysis (RCA), CRM systems, SLA management, and on-site technical support.<br> This role requires excellent problem-solving skills, leadership abilities, and a customer-focused mindset to ensure seamless IT service delivery.<br> Key Responsibilities Manage day-to-day IT operations and ensure high availability of IT services.<br> Lead incident management activities, ensuring timely resolution of critical issues.<br> Conduct Root Cause Analysis (RCA) for recurring incidents and implement preventive actions.<br> Monitor and maintain Service Level Agreements (SLAs), ensuring compliance with agreed service targets.<br> Administer, support, and optimize CRM systems to meet business requirements.<br> Provide and oversee on-site technical support for hardware, software, network, and end-user issues.<br> Coordinate with internal teams and external vendors for issue resolution and service delivery.<br> Monitor system performance and implement continuous improvements to enhance operational efficiency.<br> Develop and maintain IT policies, procedures, and documentation.<br> Manage IT assets, licenses, and infrastructure.<br> Prepare operational reports, incident summaries, SLA performance reports, and management dashboards.<br> Lead, mentor, and support IT support teams to ensure high-quality service delivery.<br> Ensure compliance with organizational security standards and IT best practices.<br> Required Skills Strong knowledge of IT Operations Management.<br> Hands-on experience in Incident Management and Problem Management.<br> Expertise in conducting Root Cause Analysis (RCA).<br> Experience working with CRM platforms (e.<br>g., Salesforce, Microsoft Dynamics, Zoho CRM, or similar).<br> Strong understanding of SLA monitoring and service delivery metrics.<br> Experience providing on-site IT support in enterprise environments.<br> Knowledge of ITIL framework and IT Service Management (ITSM) best practices.<br> Familiarity with Windows Server, Active Directory, Microsoft 365, networking, and system administration.<br> Excellent analytical, troubleshooting, and decision-making skills.<br> Strong communication and stakeholder management abilities.<br> Ability to prioritize multiple tasks in a fast-paced environment.<br> Bachelor's degree in Information Technology, Computer Science, or a related field.<br> 4–6 years of experience in IT Operations or IT Infrastructure, with experience in a leadership or supervisory role.<br> ITIL Foundation certification is preferred.<br> Microsoft, Cisco, or other relevant technical certifications are a plus.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage and maintain the company's IT infrastructure, including physical and virtual servers (VMware), storage, and network systems. Administer and monitor SQL Server databases to ensure performance, availability, and data integrity. Manage backup and disaster recovery solutions to ensure business continuity. Configure and troubleshoot network infrastructure, including switches, routers, VLANs, and wireless access points. Manage Active Directory, user accounts, access permissions, and Microsoft Dynamics environment. Implement IT security best practices and provide advanced technical support when needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>Minimum 5 years of experience as a Systems &amp; Infrastructure Administrator, System Administrator, or a similar role.</li><li>Strong hands-on experience with Windows Server, VMware, SQL Server, Active Directory, and Microsoft Dynamics.</li><li>Good understanding of networking concepts, backup &amp; disaster recovery, and IT security.</li><li>Good to Very Good English communication skills.</li><li>Strong troubleshooting, analytical, and problem-solving skills.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.</p><br><p>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.</p><br><br><br>Job Description<p>Manage and maintain IT infrastructure including servers, storage systems, virtualization platforms (VMware vSphere), network equipment, and end-user devices to ensure reliable operations.</p><br><p>Administer Microsoft Active Directory, Group Policies, DNS, DHCP, File Services, and Microsoft 365 services to support organizational IT needs.</p><br><p>Monitor system performance, availability, backups, and security events; implement and maintain cybersecurity best practices, endpoint protection, and access management controls to ensure business continuity.</p><br><p>Install, configure, and troubleshoot network equipment including switches, wireless networks, and IP telephony solutions to maintain seamless connectivity.</p><br><p>Coordinate and execute backup procedures, disaster recovery protocols, and business continuity initiatives to protect critical business operations.</p><br><p>Support and manage cloud-based services and hybrid infrastructure environments while managing incidents, service requests, and problem resolution through IT Service Management (ITSM) processes.</p><br><p>Develop and maintain technical documentation, operational procedures, and knowledge base articles; prepare regular reports on system health, infrastructure status, asset management, and operational KPIs; participate in IT projects, infrastructure upgrades, system implementations, and process improvement initiatives; and provide technical guidance and training to end-users as required.</p><br><br><br>Qualifications and Experience<ul><li>Bachelor's Degree in Computer Engineering, Computer Science or Information Technology.</li><li>+3 years of experience in IT Infrastructure, IT Operations, or System Administration.&nbsp;</li><li>Strong expertise in IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 Administration, VMware vSphere, storage systems, and backup solutions.</li><li>Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing, Switching, Wireless Networks) with hands-on experience in Cisco networking equipment, IP Telephony systems, and cloud technologies such as Microsoft Azure.</li><li>Excellent troubleshooting, analytical, and problem-solving capabilities with knowledge of ITSM frameworks and ITIL best practices.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Birg Holdings Birg Holdings is a venture-building and operating company that creates, acquires, and scales businesses across multiple industries.<br> Rather than operating as a single company, Birg provides shared services, governance, technology, and operational support across its portfolio, enabling each venture to grow on a secure, scalable, and standardized foundation.<br> Our operating model centralizes critical business functions—including Technology, People &amp; Culture, Finance, Legal, and Operations—while allowing each portfolio company to maintain the autonomy required to execute effectively.<br> This approach enables consistency, operational excellence, and efficient scaling across every business we build.<br> Technology is one of Birg's core shared services.<br> As our portfolio grows, so does the need for a secure, reliable, and scalable technology environment that supports every venture from day one.<br> About the Role We're looking for an experienced IT &amp; Infrastructure Lead to build, own, and continuously evolve Birg's shared technology function.<br> This isn't a traditional IT support role.<br> You'll be responsible for the technology foundation that enables every Birg company to operate securely and efficiently—from cloud infrastructure and cybersecurity to business systems, access management, disaster recovery, and technology governance.<br> You'll work across the organization, partnering with People &amp; Culture, Operations, Finance, Legal, Engineering, and our portfolio companies to ensure our technology environment remains secure, scalable, and aligned with the needs of a growing venture portfolio.<br> If you're passionate about building systems from the ground up, strengthening operational maturity, and creating technology environments that help businesses scale, we'd love to meet you.<br> What You'll Do Technology Operations Lead Birg's day-to-day IT operations and support function.<br> Own incident management, service requests, and issue resolution.<br> Monitor system health, availability, and operational performance.<br> Coordinate with internal teams and external vendors to resolve technical issues.<br> Maintain operational procedures, documentation, and service standards.<br> Continuously improve IT processes and service delivery.<br> Infrastructure &amp; Cloud Administer and maintain Birg's cloud infrastructure, servers, hosting environments, and shared technology platforms.<br> Provision, configure, and decommission infrastructure resources.<br> Manage networking, DNS, VPNs, SSL certificates, firewalls, and core infrastructure services.<br> Coordinate infrastructure deployments, upgrades, maintenance windows, and change management.<br> Monitor infrastructure performance, scalability, resilience, and operating costs.<br> Maintain infrastructure documentation, architecture diagrams, configuration standards, and technology inventories.<br> Partner with engineering teams and external providers to maintain a secure, resilient, and scalable technology platform.<br> Cybersecurity &amp; Identity Management Maintain and strengthen Birg's cybersecurity posture.<br> Implement and maintain security controls across systems and infrastructure.<br> Monitor vulnerabilities and coordinate remediation activities.<br> Deploy security patches and infrastructure hardening initiatives.<br> Manage endpoint security and device compliance.<br> Design and maintain role-based access controls (RBAC).<br> Provision and deprovision user access across business systems.<br> Conduct recurring access reviews and privileged access audits.<br> Enforce authentication standards, Multi-Factor Authentication (MFA), and security policies.<br> Promote cybersecurity awareness across the organization.<br> Business Systems &amp; Technology Governance Administer Google Workspace, ClickUp, and other shared business applications.<br> Manage software licensing, subscriptions, renewals, and user provisioning.<br> Maintain the organization's SaaS ecosystem and technology inventory.<br> Configure and maintain system integrations.<br> Evaluate new technology requests and recommend secure, scalable solutions.<br> Conduct vendor security and technology assessments.<br> Review technology architecture before adopting new platforms.<br> Manage operational relationships with technology vendors.<br> Maintain technology governance standards and documentation.<br> AI Governance Maintain Birg's approved AI tools catalogue.<br> Evaluate AI platforms for security, privacy, and compliance.<br> Monitor vendor policy updates and emerging technologies.<br> Support the responsible adoption of AI across the organization.<br> Develop guidance for secure and effective AI usage.<br> Business Continuity &amp; Disaster Recovery Develop and maintain disaster recovery and backup strategies.<br> Verify backup integrity and recovery readiness.<br> Conduct scheduled disaster recovery exercises.<br> Validate Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).<br> Coordinate technical recovery during major incidents.<br> Support business continuity planning across Birg's shared technology environment.<br> Technology Strategy &amp; Continuous Improvement Maintain Birg's shared technology architecture.<br> Identify opportunities to improve operational efficiency through automation and technology.<br> Recommend infrastructure and platform improvements.<br> Evaluate emerging technologies that strengthen Birg's operating model.<br> Ensure technology continues to scale alongside Birg's growing portfolio.<br> What Success Looks Like Success in this role means: Birg's technology infrastructure remains secure, reliable, and scalable.<br> Critical systems consistently meet availability and service level targets.<br> Security risks are proactively identified, managed, and remediated.<br> Identity and access management remains accurate, secure, and compliant.<br> Business systems reliably support teams across the Birg portfolio.<br> Disaster recovery and backup capabilities are tested, documented, and ready when needed.<br> Technology governance enables the organization to adopt new tools confidently and securely.<br> Birg's technology environment continuously evolves to support the organization's growth and long-term strategy.<br> Work Arrangement Independent Contractor · Remote · Core Collaboration Hours Required This is a long-term independent contractor engagement supporting Birg Holdings' shared technology function.<br> The successful candidate will work closely with Birg's leadership team and support multiple portfolio companies, serving as the primary owner of the organization's shared technology environment.<br> This role requires consistent overlap with Birg's core collaboration hours to ensure effective communication, operational continuity, and timely support across the portfolio.<br> This role is designed for someone who thrives in a fast-paced, high-ownership environment and enjoys building scalable technology foundations that enable multiple businesses to grow securely and efficiently.<br> What We're Looking For 6+ years of experience in IT Operations, Infrastructure, Systems Administration, Cloud Engineering, or Technology Management.<br> Strong knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).<br> Experience managing Google Workspace, Microsoft 365, or similar enterprise collaboration platforms.<br> Strong understanding of networking, infrastructure, virtualization, backup solutions, and disaster recovery.<br> Hands-on experience with cybersecurity best practices, Identity &amp; Access Management (IAM), endpoint security, and vulnerability management.<br> Experience evaluating SaaS platforms, managing technology vendors, and implementing technology governance processes.<br> Excellent communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.<br> Experience advising senior leadership and supporting multiple business units at once.<br> Nice to Have Experience building or managing technology environments for startups, scale-ups, venture studios, holding companies, or multi-entity organizations.<br> Experience within venture studios, startups, private equity, fintech, banking, or holding company environments.<br> Experience implementing security frameworks such as ISO 27001, NIST, CIS Controls, or similar.<br> Experience with DevOps practices, Infrastructure as Code (IaC), or cloud automation.<br> Experience supporting AI platforms and AI governance initiatives.<br> Professional certifications such as AWS Certified Solutions Architect, Microsoft Azure Administrator, Google Professional Cloud Architect, CISSP, CISM, Security+, ITIL, or equivalent.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe. Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<p>We are on the hunt for a highly motivated and skilled <strong>System Administrator</strong> to join our dynamic Engineering team. This is a unique opportunity to blend your expertise in IT and Engineering to build, maintain, and optimize robust systems that power our cutting-edge solutions.</p><p>As a System Administrator, you'll be at the heart of our technological operations, ensuring seamless performance and continuous improvement. We foster a collaborative hybrid work environment where your contributions directly impact our success and growth. If you thrive in a challenging yet rewarding atmosphere and are eager to make a significant impact, this role is for you!</p><ul><li><p><strong>Overview:</strong> As our System Administrator, you will play a critical role in managing and maintaining our vital IT infrastructure. You'll ensure the stability, integrity, and efficient operation of the in-house information systems that support our core organizational functions. This position offers the excitement of working within a fast-paced Telecom/Technology sector, contributing to innovative software development projects.</p></li><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Design, install, and configure</strong> internal and cloud-based systems, ensuring optimal performance and scalability.</p></li><li><p><strong>Monitor and maintain</strong> system health, security, and performance, proactively identifying and resolving issues.</p></li><li><p><strong>Implement and manage</strong> network infrastructure, including firewalls, routers, and switches.</p></li><li><p><strong>Administer and support</strong> various operating systems, including Linux Server environments.</p></li><li><p><strong>Develop and maintain</strong> system documentation, including configurations, processes, and troubleshooting guides.</p></li><li><p><strong>Collaborate with engineering and development teams</strong> to support application deployments and infrastructure needs.</p></li><li><p><strong>Ensure data backup, recovery, and disaster recovery plans</strong> are robust and regularly tested.</p></li><li><p><strong>Manage user accounts, permissions, and access controls</strong> to maintain security standards.</p></li></ul></li><li><p><strong>Skills/Technologies:</strong> This role demands a strong foundation in <strong>Engineering</strong> and <strong>Information Technology (IT)</strong>, with a specialized focus on <strong>System Administration</strong>. You will leverage your expertise in <strong>Network Administration</strong>, <strong>Cloud Platforms</strong>, <strong>Virtualization</strong>, and <strong>Security Management</strong>. Proficiency in <strong>Scripting</strong> for automation, experience with <strong>Linux</strong> and <strong>Windows Server</strong>, and a solid understanding of <strong>Database Management</strong> are essential. Your ability to excel in <strong>Troubleshooting</strong> complex issues will be key to your success.</p></li><li><p><strong>Growth Opportunities:</strong> We are committed to your professional development. As an Experienced System Administrator, you'll have ample opportunities to deepen your technical expertise, explore new technologies, and take on increased responsibilities. We support continuous learning and career advancement within our growing Engineering and IT departments.</p></li><li><p><strong>Team/Culture:</strong> Join a vibrant and supportive team that values innovation, collaboration, and problem-solving. Our hybrid work model in Alexandria, Egypt, allows for both focused independent work and engaging team interactions. We foster a culture of mutual respect and continuous improvement, where every team member's contribution is recognized and celebrated.</p></li><li><p><strong>Impact:</strong> Your work as a System Administrator will directly impact the reliability, security, and efficiency of our entire technological ecosystem. You will be instrumental in ensuring our engineers and developers have the robust infrastructure they need to build groundbreaking products, ultimately contributing to our market leadership and customer satisfaction.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience the Thrill of Expertise:</strong></p><ul><li><p>Possess a compelling <strong>3-7 years of hands-on experience</strong> in a dedicated System Administrator role, demonstrating a proven track record of managing complex IT environments.</p></li><li><p>Be recognized as an <strong>Experienced</strong> professional, ready to tackle significant challenges and contribute immediately.</p></li></ul></li><li><p><strong>Unleash Your Technical Prowess:</strong></p><ul><li><p><strong>Mastery in System Administration:</strong> Proven ability to manage, monitor, and troubleshoot enterprise-level systems.</p></li><li><p><strong>Solid Foundation in Engineering:</strong> A deep understanding of engineering principles as they apply to IT infrastructure.</p></li><li><p><strong>Comprehensive Information Technology (IT) Acumen:</strong> Broad knowledge across various IT domains, including hardware, software, and networking.</p></li><li><p><strong>Expertise in Network Administration:</strong> Strong skills in configuring and maintaining network devices and protocols.</p></li><li><p><strong>Experience with Cloud Platforms:</strong> Practical knowledge of cloud infrastructure (e.g., AWS, Azure, Google Cloud).</p></li><li><p><strong>Proficiency in Virtualization Technologies:</strong> Experience with platforms like VMware, Hyper-V, or similar.</p></li><li><p><strong>Exceptional Troubleshooting Skills:</strong> Ability to quickly diagnose and resolve complex technical issues.</p></li><li><p><strong>Strong Security Management Capabilities:</strong> Understanding and implementation of best practices for system security.</p></li><li><p><strong>Proficiency in Scripting:</strong> Experience with scripting languages (e.g., PowerShell, Bash, Python) for automation.</p></li><li><p><strong>In-depth Knowledge of Linux and Windows Server:</strong> Strong command-line and GUI administration skills for both operating systems.</p></li><li><p><strong>Familiarity with Database Management:</strong> Understanding of database concepts and basic administration.</p></li></ul></li><li><p><strong>Education &amp; Career Aspirations:</strong> While specific educational degrees are valued, we prioritize your practical experience and demonstrated expertise. This role is designed for an individual eager to grow and excel at an <strong>Experienced</strong> career level.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Project Lead / Technical Lead Safety-Critical Embedded Systems (eInfochips)</p><p>Role Overview We are looking for a Project Lead / Technical Lead to lead the development of safety-critical embedded products involving both Embedded Software and Hardware . The candidate will be responsible for coordinating technical activities, guiding the engineering team, and ensuring that product development follows structured engineering processes aligned with the V-model and applicable functional safety standards such as IEC 61508 and ISO 26262 . The ideal candidate should combine strong technical leadership with solid project management practices, and should be capable of managing requirements, design, implementation, verification, validation, risk management, and compliance activities across the full product development lifecycle.</p><p>Key Responsibilities</p><ul><li>Lead the technical execution of embedded software and hardware development projects.</li><li>Manage and coordinate cross-functional engineering teams including software, hardware, testing, safety, quality, and system engineering.</li><li>Ensure product development follows the V-model lifecycle , including requirements, architecture, design, implementation, integration, verification, and validation.</li><li>Support the definition, review, and traceability of system, hardware, and software requirements.</li><li>Ensure compliance with functional safety standards such as IEC 61508 and/or ISO 26262 .</li><li>Coordinate safety-related activities including safety planning, hazard/risk analysis support, safety requirements, technical safety concept, verification, validation, and safety case preparation.</li><li>Review software and hardware architecture with respect to safety, reliability, testability, maintainability, and compliance.</li><li>Drive project planning, task estimation, progress tracking, risk management, issue resolution, and milestone delivery.</li><li>Ensure proper documentation, configuration management, change management, and requirements traceability.</li><li>Support technical reviews, design reviews, code reviews, test reviews, and safety reviews.</li><li>Interface with customers, internal stakeholders, suppliers, and assessment/audit teams when needed.</li><li>Identify project risks and technical gaps early and define mitigation actions.</li><li>Promote engineering best practices, process compliance, and continuous improvement within the team.</li></ul><p>Required Qualifications</p><ul><li>Bachelor s degree in Electrical Engineering, Electronics, Computer Engineering, Mechatronics, or a related field.</li><li>Strong experience in embedded systems product development.</li><li>Good understanding of both Embedded Software and Embedded Hardware development lifecycles.</li><li>Practical knowledge of the V-model for system, hardware, and software development.</li><li>Awareness of functional safety development according to IEC 61508 and/or ISO 26262 .</li><li>Experience with requirements management, architecture design, verification, validation, and traceability.</li><li>Strong project management skills including planning, scheduling, risk management, issue tracking, and stakeholder communication.</li><li>Ability to lead technical discussions and make balanced decisions considering cost, quality, safety, timing, and technical constraints.</li><li>Good communication, leadership, problem-solving, and decision-making skills.</li></ul><p>Preferred Qualifications</p><ul><li>Experience in safety-critical domains such as automotive, industrial automation, energy systems, medical devices, rail, aerospace, or power electronics.</li><li>Experience with safety work products such as safety plan, HARA, risk analysis, FMEA, FMEDA, FTA, safety requirements, safety concept, verification plan, validation plan, and safety case.</li><li>Familiarity with embedded C/C++, RTOS, microcontrollers, communication protocols, diagnostics, and low-level drivers.</li><li>Familiarity with hardware design, schematics review, PCB review, component selection, reliability analysis, and hardware verification.</li><li>Experience with standards and practices such as MISRA C, ASPICE, ISO 21434, IEC 62443, or quality management systems.</li><li>Experience using tools for requirements management, issue tracking, version control, static analysis, testing, and configuration management.</li><li>PMP, Scrum Master, Functional Safety Engineer, or similar certification is a plus.</li></ul><p>Required Skills</p><ul><li>Technical leadership</li><li>Embedded software and hardware development</li><li>Functional safety awareness</li><li>IEC 61508 / ISO 26262 awareness</li><li>V-model development lifecycle</li><li>Requirements engineering</li><li>Verification and validation planning</li><li>Risk and issue management</li><li>Project planning and tracking</li><li>Cross-functional team coordination</li><li>Customer and stakeholder communication</li><li>Documentation and process compliance</li></ul><p>Success Criteria</p><ul><li>The successful candidate will be able to lead the team to deliver safety-critical embedded products on time, with high technical quality, clear traceability, complete documentation, and compliance with applicable safety and development processes.</li></ul><p>Time Type: Full time</p><p>Job Category: Engineering Services</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Electrical Engineering, Electronics, Computer Engineering, Mechatronics, or a related field.</li><li>Strong experience in embedded systems product development.</li><li>Good understanding of both Embedded Software and Embedded Hardware development lifecycles.</li><li>Practical knowledge of the V-model for system, hardware, and software development.</li><li>Awareness of functional safety development according to IEC 61508 and/or ISO 26262 .</li><li>Experience with requirements management, architecture design, verification, validation, and traceability.</li><li>Strong project management skills including planning, scheduling, risk management, issue tracking, and stakeholder communication.</li><li>Ability to lead technical discussions and make balanced decisions considering cost, quality, safety, timing, and technical constraints.</li><li>Good communication, leadership, problem-solving, and decision-making skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and technically skilled IT Support Specialist to join our growing team in Alexandria. The successful candidate will be responsible for maintaining the organization s IT infrastructure, providing technical support to users, ensuring system reliability, and contributing to the smooth operation of our technology environment.If you enjoy solving technical problems, supporting users, and working with modern IT systems, we would love to hear from you.</p><p>Responsibilities:</p><ul><li>Provide first- and second-level technical support to end users.</li><li>Install, configure, and maintain Windows operating systems and business applications.</li><li>Troubleshoot hardware, software, printer, and peripheral issues.</li><li>Configure and maintain wired and wireless networks.</li><li>Monitor and maintain LAN, WAN, VPN, routers, switches, and internet connectivity.</li><li>Install, configure, and troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and security policies using Active Directory.</li><li>Perform routine system maintenance, updates, and software deployments.</li><li>Configure and maintain backup solutions and assist in disaster recovery procedures.</li><li>Maintain antivirus, endpoint protection, and cybersecurity best practices.</li><li>Support meeting rooms, audio-visual equipment, and video conferencing systems.</li><li>Document technical issues, solutions, and IT assets.</li><li>Coordinate with external vendors and service providers when necessary.</li><li>Ensure high levels of customer service while resolving support requests efficiently.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in IT Support, Help Desk, or Systems Administration.</li><li>Strong knowledge of Windows 10/11 and Windows Server.</li><li>Experience with Microsoft 365 Administration.</li><li>Good understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, VPN).</li><li>Experience with Active Directory and Group Policy.</li><li>Familiarity with virtualization technologies (Hyper-V or VMware) is a plus.</li><li>Knowledge of backup solutions and cybersecurity fundamentals.</li><li>Experience supporting printers, scanners, and other office equipment.</li></ul><p>Preferred Certifications</p><ul><li>CompTIA A+</li><li>CompTIA Network+</li><li>Microsoft Certified (Modern Desktop Administrator or equivalent)</li><li>Cisco CCNA (preferred but not mandatory)</li></ul><p>Required Skills</p><ul><li>Excellent troubleshooting and analytical skills.</li><li>Strong communication and customer service skills.</li><li>Ability to prioritize multiple support requests.</li><li>Strong documentation and organizational abilities.</li><li>Ability to work independently and collaboratively within a team.</li><li>Professional attitude with a commitment to continuous learning.</li></ul><p></p></section>

<p>ABOUT THE ROLE We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization. This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners. The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.</p><p>KEY RESPONSIBILITIES</p><p>IT Operations &amp; Systems Administration</p><ul><li>Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services.</li><li>Manage user accounts, licenses, groups, permissions, MFA, and access controls.</li><li>Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management.</li><li>Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms.</li><li>Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services.</li><li>Maintain IT systems, documentation, configurations, and asset records.</li><li>Assist with server, cloud, and infrastructure projects as required.</li></ul><p>End User Support</p><ul><li>Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications.</li><li>Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures.</li><li>Support executives and senior leadership with a high level of professionalism and responsiveness.</li><li>Assist users with onboarding, offboarding, device setup, application access, and account configuration.</li><li>Provide remote and occasional onsite support.</li><li>Develop and maintain internal knowledge base articles and technical documentation.</li></ul><p>Cybersecurity</p><ul><li>Assist with implementation and maintenance of IT security controls.</li><li>Monitor and respond to security alerts and suspicious activity.</li><li>Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls.</li><li>Support email security platforms such as Barracuda, Mimecast, or equivalent.</li><li>Assist with phishing investigations, email quarantine, malware alerts, and security incidents.</li><li>Help maintain security policies and ensure users follow IT security best practices.</li><li>Participate in security awareness and cybersecurity training initiatives.</li></ul><p>IT Projects</p><ul><li>Participate in and lead technical projects from planning through implementation.</li><li>Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades.</li><li>Evaluate new technologies and make recommendations based on business requirements.</li><li>Work with vendors, MSPs, software providers, and consultants.</li><li>Create project documentation and ensure successful handover into IT operations.</li></ul><p>Automation &amp; Process Improvement</p><ul><li>Identify repetitive IT tasks and opportunities for automation.</li><li>Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies.</li><li>Improve onboarding, offboarding, access management, software deployment, and IT support processes.</li><li>Develop standardized procedures and documentation to improve operational efficiency.</li></ul><p>The ideal candidate is someone who:</p><ul><li>Thinks beyond simply closing tickets and looks for the root cause of problems.</li><li>Can independently troubleshoot and resolve technical issues.</li><li>Is comfortable taking ownership of IT systems and projects.</li><li>Has strong attention to security and understands the importance of protecting company data.</li><li>Communicates technical information clearly to both technical and non-technical users.</li><li>Is organized and able to manage multiple priorities.</li><li>Takes initiative and identifies opportunities to improve IT operations.</li><li>Can work effectively with both internal stakeholders and external technology vendors.</li><li>Is willing to learn new technologies and adapt to a constantly changing IT environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor from computer science or any other related field</p><p>3+ years of experience in IT support, systems administration, IT operations, or a related role.</p><p>Strong experience supporting Microsoft 365 and Entra ID.</p><p>Experience administering Windows environments and supporting macOS devices.</p><p>Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud services.</p><p>Experience with endpoint management/RMM platforms.</p><p>Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and firewalls.</p><p>Experience with cybersecurity tools and best practices.</p><p>Strong understanding of identity and access management, MFA, and least-privilege principles.</p><p>Experience with PowerShell or another scripting/automation language.</p><p>Strong written and verbal communication skills.</p><p>Ability to work independently and prioritize competing requests.</p><p>Fluent in English and Arabic</p><p>Manage 30+ persons to include UAE and Egypt team across different time zones (MENA, Europe, Asia)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Us:&nbsp;</u></strong></p><br><p>Sutherland is looking for a highly motivated and passionate individual to join us as IT Specialist for out IT team. If you are seeking for new career opportunities and you are confident that you have what the skills and experience required, we want to work with you!</p><br><br>Job Description<br><p><u><strong>About the Role&nbsp;</strong></u></p><br><p>We’re searching for a friendly, energetic IT Help Desk intern to join us at our Cairo location. Here, you’ll be the go-to person for teammates dealing with daily tech hiccups—fixing issues, answering questions, and helping things run smoothly. If you like solving problems, meeting new people, and you’re eager to jump into IT support as your first step, we want to hear from you.</p><br><p><u><strong>What you will do (responsibilities)</strong></u></p><br><ul><li>You'll be the main tech person on the floor. Fix daily hardware and software problems on computers, phones, and printers.</li><li>When remote fixes don't work, you jump in to help people face-to-face. Your job is to keep things running smoothly and try to close tickets the same day.</li><li>You'll also set up machines, get new hires online with the right access, and run basic network cables.</li><li>If there are system upgrades or we have unexpected outages, you'll work with the global network and engineering teams. You'll help them find problems on-site.</li><li>Keep a good record of all our tech gear and hardware. Make sure everything follows our security rules and company guidelines for keeping info safe.</li></ul><br>Qualifications<br><ul><li>We're looking for someone with 0-2 years in IT help desk or tech support. Fresh grads with an internship and solid tech background are totally welcome.</li><li>A degree in Computer Science, IT, or something similar works, but honestly, hands-on experience and a knack for fixing computers counts too.</li><li>You should know Windows OS, Active Directory, and basic networking stuff&nbsp; cables, routers, IP addresses. Certifications like CompTIA A+, Network+, CCNA, or Microsoft Fundamentals are a bonus, but a real willingness to learn on the job is even better.</li><li>Good English and Arabic communication is key; you need to explain tech issues to people who don't know tech.</li><li>A positive attitude and staying calm under pressure are important, plus being a team player with integrity.</li><li>&nbsp;You'll also need to be okay with rotating shifts, including weekends, because our site runs 24/7.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Profile</b> <br><p>Plan, develop, administer and deploy Office IT systems to provide the required system performance and availability.</p><br> <p>Implement projects related to Office IT systems to ensure that business requirements are well incorporated in solution systems &amp; plans for smooth delivery &amp; support</p><br><br><br><b>Role Responsibilities</b> <br><ul> <li>Implement, Operate managed systems in a high level of performance and on-time delivery &amp; Support.</li> <li>Check day-to-day work &amp; KPIs required keeping the managed systems up, running and supporting the business activities.</li> <li>Troubleshoot crisis related to the managed systems and Consult vendors when needed.</li> <li>Provide information for managed systems to other lines of IT support</li> <li>Coordinate regular meetings with customers at professional level to track complaints, requirements and systems performance</li> </ul><br><br><b>Qualifications and Competencies</b> <br><p>Core competencies, knowledge and experience:</p><br> <ul> <li>Dedication, sense of ownership, and ability to work within a team.</li> <li>Provide innovative technologies, solutions and new ideas.</li> <li>Report risks of the managed systems and their notifications to Direct report.</li> <li>Communication, presentation skills</li> </ul> <p>Must have technical / professional qualifications:</p><br> <ul> <li>BSC of Engineering or Computer science</li> <li>Minimum 1-2 years IT working experience in managing Microsoft systems.</li> <li>Familiar with the below systems:</li> </ul> <ul> <li>Active Directory</li> <li>Microsoft Exchange</li> <li>Microsoft 365 (MS Teams, Exchange Online, Azure AD, … etc</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>We at Jotun Egypt are seeking a proactive IT Consultant to support and maintain our IT infrastructure, including networks, servers, and end-user devices at our factory in 10th of Ramadan. The role involves ensuring reliable and secure IT operations, troubleshooting technical issues, working with vendors on IT projects, and managing internal IT equipment to keep business systems running smoothly.<br>This role will be based at our factory in 10th of Ramadan and will report to the Senior IT consultant.<p>Responsibilities:</p><br><ul><li><p>Deploy, configure, and maintain network infrastructure, including switches, routers, firewalls, and wireless access points.</p><br></li><li><p>Manage and support cloud and on-premises server environments, ensuring secure and reliable operations.</p><br></li><li><p>Implement and maintain secure network segmentation between corporate IT, Operational Technology (OT), and utility networks.</p><br></li><li><p>Monitor, troubleshoot, and resolve network, server, and connectivity issues to maximize system availability.</p><br></li><li><p>Configure and support end-user devices and peripherals, ensuring they meet security and company standards.</p><br></li><li><p>Coordinate with IT vendors and contractors, and manage IT hardware inventory to support projects and maintain business continuity.</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b><span>What We Look For:</span></b></p><br><ul><li><p>Bachelor’s degree in computer science, information technology, computer engineering, or equivalent.</p><br></li><li><p>1 to 3 years of relevant experience in end-user support.</p><br></li><li><p>ITIL / VMware / Scrum certification is preferred.</p><br></li><li><p>Should be able to communicate fluently in English.</p><br></li></ul><p><b>Competencies We Look For: </b></p><br><ul><li><p>Builds a useful network of contacts and relationships and utilizes it to achieve objectives</p><br></li><li><p>Makes an impact; convinces and persuades others; promotes plans and ideas successfully</p><br></li><li><p>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively</p><br></li><li><p>Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</p><br></li><li><p>Aware of own strengths and limitations and pursues learning and career development opportunities</p><br></li><li><p>Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development</p><br></li></ul><p><b>What We Offer:</b></p><br><ul><li><p>Competitive compensation and benefits</p><br></li><li><p>Continuous learning opportunities and training activities through on-the-job training and our in-house learning academy.</p><br></li><li><p>Career development opportunities across multiple disciplines and geographies</p><br></li><li><p>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</p><br></li><li><p>A supportive and inclusive company culture where you can be your authentic self</p><br></li><li><p>A focus on having fun together through team buildings and social activities</p><br></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>El-Mohandes Jotun S.A.E.<p><br><b>Contract Type:</b></p><br>Fixed Term (Fixed Term)<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>27.07.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun’s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

<p><h4>Position summary</h4> <p>Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train and instruct users in proper use and security of all systems. Troubleshoot, repair, and resolve technical problems and issues related to computer hardware, software, LAN and WAN, and internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors or technicians. Analyze, recommend, and implement process improvements. Consult with others to assess, analyze, and resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment and systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for the entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.</p> <p>Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers and Point of Sale (POS) systems. Move up and down stairs and ramps. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> Technical, trade, or vocational school degree.</li> <li><strong>Related work experience:</strong> At least 2 years of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<div><h3 data-path-to-node="6">Role Purpose</h3><p data-path-to-node="7">The IT Program Delivery Manager leads the end-to-end execution of IT programs and projects for DHL Express Egypt while driving the strategic ownership of the Digital Customer Solutions function. This position serves as the critical link between structured program governance and live, customer-facing operations, ensuring customer shipping platforms remain highly available, high-performing, and fully compliant with changing national customs and regulatory mandates.</p><p data-path-to-node="7"><br></p><h3 data-path-to-node="8">Key Responsibilities</h3><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">Lead the end-to-end planning, execution, and monitoring of local IT programs and projects to achieve business objectives across scope, schedule, resources, budget, and quality.</p></li><li><p data-path-to-node="9,1,0">Manage the delivery of the local customs and regulatory technology portfolio, specifically handling integrations such as Nafeza and Advanced Cargo Information Declaration (ACID) from initiation through benefit realization.</p></li><li><p data-path-to-node="9,2,0">Provide comprehensive functional leadership to the Digital Customer Solutions team, overseeing professional growth, resource planning, and knowledge continuity.</p></li><li><p data-path-to-node="9,3,0">Own the operational performance, service level agreements, and continuous enhancement of customer-facing shipping tools, including MyDHL+, APIs, Electronic Data Interchange (EDI), and breakbulk feeds.</p></li><li><p data-path-to-node="9,4,0">Act as the senior escalation point for technical customer support issues, managing critical operational problems to successful resolution.</p></li><li><p data-path-to-node="9,5,0">Partner with the Commercial division to streamline customer onboarding, training, and technical support on all corporate digital shipping applications.</p></li><li><p data-path-to-node="9,6,0">Drive technology automation and process improvement across internal IT workflows and external digital touchpoints to elevate service quality.</p></li><li><p data-path-to-node="9,7,0">Manage high-level stakeholder relationships across Operations, Commercial, Customer Service, Finance, Customs, Gateway, and external vendor partners.</p></li><li><p data-path-to-node="9,8,0">Represent Egypt IT in regional and global corporate forums, coordinating project dependencies and technical standards with international IT units.</p></li><li><p data-path-to-node="9,9,0">Maintain rigorous project governance, technical documentation, and performance reporting according to local and regional corporate standards.</p></li></ul><div><br></div><h3 data-path-to-node="10">Qualifications, Experience and Competencies</h3><ul data-path-to-node="11"><li><p data-path-to-node="11,0,0">University Graduate with a Bachelor's degree in Information Technology, Computer Science, Engineering, or a closely related technical field.</p></li><li><p data-path-to-node="11,1,0">Project Management Professional (PMP) or PRINCE2 certification is highly desired.</p></li><li><p data-path-to-node="11,2,0">ITIL certification is considered a strong asset for service delivery alignment.</p></li><li><p data-path-to-node="11,3,0">6 to 8 years of proven experience in IT project/program management, systems solution delivery, or technical service management.</p></li><li><p data-path-to-node="11,4,0">2 to 3 years of experience in a formal team leadership or supervisory role, with a focus on coaching and developing technical personnel.</p></li><li><p data-path-to-node="11,5,0">Solid baseline knowledge of digital customer platforms, software application integration, APIs, and Electronic Data Interchange (EDI) protocols.</p></li><li><p data-path-to-node="11,6,0">Prior exposure to, or practical experience delivering software solutions for, trade compliance, logistics operations, or customs-related regulatory updates (e.g., Nafeza, ACID).</p></li><li><p data-path-to-node="11,7,0">Advanced analytical problem-solving skills combined with sound decision-making capabilities under demanding, non-negotiable external deadlines.</p></li><li><p data-path-to-node="11,8,0">Excellent communication, presentation, and stakeholder engagement skills, with the ability to influence senior business managers and external partners.</p></li><li><p data-path-to-node="11,9,0">Full professional proficiency in written and spoken English and Arabic.</p></li></ul><div><br></div><p data-path-to-node="12"><strong>Equal Treatment Clause: </strong>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="12"><br></p><p data-path-to-node="13">✨ We ???????????????????????????? ???????????? ????????????????????????????????????????</p><p data-path-to-node="13">✨ We ????????????????</p><p data-path-to-node="13">✨ We ???????????????? ????????????????????????????????</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Summary The Senior Business Systems Analyst partners with stakeholders to understand business objectives, operating models, and processes, identifying opportunities to improve efficiency through process enhancements and technology solutions. This role serves as a trusted advisor, collaborating with business teams, IT, and external vendors to define, design, and deliver solutions that support business priorities while aligning with enterprise technology standards and strategy. Position Responsibilities Partner with stakeholders to understand business needs, priorities, and operational processes while building strong working relationships. Analyze current and future business requirements to identify opportunities for process improvement and technology-enabled solutions. Collaborate with cross-functional teams to design business processes and translate requirements into functional specifications, implementation plans, and operational solutions. Support the delivery of technology projects, including business case development, solution configuration, testing, system integrations, and reporting. Develop user documentation, deliver end-user training, and support successful solution adoption. Provide business analytics and decision support to enable informed decision-making and improved business outcomes. Ensure usability, data management, and performance measures are considered throughout the system lifecycle. Support the adoption of standardized systems, processes, and reporting across regions while contributing region-specific solutions aligned with Global IT strategy. Contribute to business capability roadmaps and ensure solutions align with enterprise architecture, software development standards, and governance practices. Maintain effective relationships with technology vendors and contribute to IT capital planning and project resource requirements. Support the development of policies, procedures, and system documentation, ensuring changes comply with the Management of Change process.</p></div></section>