General Surgeon Jobs in Egypt

Why work for us? Driven by our purpose: Building progress for people and the planet. We are transforming to become the leader in innovative and sustainable building solutions. Holcim US offers an unparalleled range of innovative cement, aggregates, asphalt, concrete products and construction services that have been the foundation for infrastructure projects across the globe. To move the industry forward to a greener future we need people who are passionate about sustainability, are driven to shape and influence perception, and keen to build, grow and thrive in our high-performance culture. Are you ready to build progress with us?rpose<br>Overview<br>The Eco-Landscaping & External Hygiene Optimization Lead is responsible for driving excellence in external environmental management by ensuring high standards of landscaping, irrigation, hygiene, waste handling, and pest control operations while overseeing contractor compliance with HSE, environmental, and operational service standards.<br>Key Responsibilities<br> 1-Health & Safety: Adhere to and enforce relevant legislation and policies and ensure that highest degree of safety and safe workingpractices are maintained. Ensure full compliance with Lafarge safety standards and promote safety culture and safe practices among the entire workforce. Ensure all BP employees are operating in a safe working environment. Provide monthly reporting and statistics regarding safety performance and incidents. Ensure that all employees and contractors following Health Safety Rules. Conduct VPC and direct other key members in the company to do the same. Identify people with potential to assume broader safety responsibility. Submit the safety figures on monthly basis to the company and discuss areas of improvement. Lead investigations in major safety incidents. Review investigation reports on safety violation incidents and decide on additional actions to be taken. Assume key responsibility for developing H&S improvement plan and relevant action plans. Follow HSIP of the plant and follow the progress. Stopping Unsafe act. Ensure that all employees trained. Attending all safety Meeting Ensure that all employees follow SWI. Achieve Annual Health and safety personal objective.<br>2-Functional:Manage and audit all sustainable landscaping projects, ensuring the maintenance and aesthetic upkeep of all green areas and facility perimeters. Oversee the deployment and optimization of water-efficient irrigation networks tailored for harsh, dry environments. Direct and monitor the comprehensive deep cleaning, pressure washing, and sanitation of all outdoor common areas, factory yards, internal roadways, and facility perimeters to maintain pristine industrial standards. Enforce rigid protocols for waste segregation at the source (organic, plastic, paper) across all external areas. Coordinate the end-to-end logistics of waste removal and disposal with certified external environmental regulatory bodies. Plan, schedule, and review chemical spraying cycles and preventative baiting programs to eliminate insects, rodents, and pests from all open zones, facility perimeters, and outdoor dining boundaries. Conduct daily field safety audits to ensure all landscaping, cleaning, and pest control labor strictly wear required Personal Protective Equipment (PPE), including high-visibility vests, chemical-resistant gloves, protective masks, and safety footwear. Monitor the contractor’s chemical inventory (pesticides, fertilizers, cleaning agents) to verify absolute environmental compliance and safety standards. Review Material Safety Data Sheets (MSDS) to prevent any hazards to local groundwater or personnel. Administer daily shift checks to ensure the contractor's labor structure complies with the maximum 2% monthly absence cap. Enforce absolute discipline for shift handover timings at the exact 08:15 AM / 08:15 PM marks. Monitor external site areas to detect, report, and penalize workplace infractions, including smoking outside designated booths, sleeping during shifts, property damage, or wandering outside assigned work zones. Administer the monthly 100- point Balanced Scorecard system for environmental services, tracking and docking points for labor shortages, behavioral violations, safety breaches, or recurring hygiene defects. Direct the execution of immediate, categorical financial deductions from the monthly invoice for critical infractions, such as pest infestations within living or dining perimeters, uncollected waste, unsafe chemical usage, or contractor delays in paying labor wages <br>Educational Background: Bachelor’s degree in Agricultural Sciences, Environmental Engineering, Landscape Architecture, or a highly related environmental management discipline.<br>Qualifications & Experience Professional Experience: 4–6 years of solid experience specializing in large-scale commercial landscaping, industrial external hygiene, or environmental facility services. Pest Control Expertise: Deep technical knowledge of industrial pest control protocols, chemical application safety, and integrated pest management (IPM) systems. Leadership Experience: Minimum of 2 years in a leadership or supervisory capacity managing large contractor workforces, field laborers, and ground crews. Industrial & Environmental Exposure: Proven track record working within a heavy industrial complex, large-scale manufacturing plant, or remote corporate facility. Contractual & SLA Knowledge: Strong understanding of managing third-party facility contractors under output-based Service Level Agreements (SLAs) and performance scorecard structures. HSE Mastery: Thorough knowledge of industrial cleaning codes, waste segregation regulations, safe chemical handling (MSDS), and OSHA/NEBOSH safety standards. Language & Licensing: Excellent command of professional English (written and verbal) and possession of a valid driver’s license.<br>WHO ARE HOLCIM PEOPLE? Holcim people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.<br>Your Holcim Experience At Holcim, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Reporting to the Group Treasurer, you will lead Treasury &amp; Markets' Resource Mobilisation Department, shaping the funding strategy, executing funding plans, and managing a diverse team. Your department secures broad market access and deep liquidity pools to support the Bank's goal of expanding Africa's share of global trade. You'll develop robust resource mobilisation and investor-engagement plans aligned with the Division and Group Funding Programme for Board approval, then drive execution of the Group's treasury fundraising and related initiatives as directed by the Group Treasurer. This role requires a hands-on, self-starter with a passion for Global Africa who can hit the ground running and drive results with minimal supervision.<br><strong>Main Responsibilities</strong><br><strong>Strategy Development and Implementation</strong><br>• Develop and implement a resource mobilisation strategy that allows for a robust market access of the Bank to debt and loan capital markets.<br>• Develop and operationalise a resource mobilisation framework that fits into the Bank's growth plans outlined in the Bank's Strategic Plan.<br><strong>Resource Planning and Management</strong><br>• Develop and operationalise a Treasury &amp; Markets' Resource Mobilisation Department's talent resource planning framework to ensure that succession planning is in place.<br>• Work with the Treasury &amp; Markets' Analytics, Planning and Reporting in establishing the Bank's funding gap and a detailed commentary of how the gap shall be funded for each budget financial year.<br>• Develop and operationalise the annual activity plan for the Treasury &amp; Market's Resource Mobilisation Department.<br>• Liaise with Guarantees &amp; Specialised Finance team on their funding capabilities for the year and build this into the main funding plan.<br>• Provide treasury markets intelligence and economic assumption inputs into the Group Treasury planning process. <br><strong>Global Africa Resource Mobilisation</strong><br>• Developing, implementing, and monitoring fundraising strategies, that includes yearly targets to meet the current and future Africa - sourced funding budget, in line with the Bank's global limits in place.<br>• Approaching and raising funds from African and Caribbean Central Banks, Fund Managers, Institutional Investors, banks, and corporates among other Global African entities in line with Bank's wider strategy of diversifying its funding base.<br>• Developing, managing, and updating the Bank's databases to record investors' contacts and preference information necessary for fund-raising engagement activities.<br>• Maintaining a network of African and Caribbean Central Banks, African Institutions, Fund Managers, African corporates among other contacts and effectively managing and maximizing these relationships.<br>• Coordinating Debt and Capital Market activities in targeted local markets within the Global Africa space where the Bank, as part of the wider strategy, targets to raise local currency funding.<br>• Contribute to key processes for the strengthening of the operational environment for Global Africa Resource Mobilization including updating and/or developing related implementation procedures and operational guidelines for wholesale deposits or new funding instruments; and<br>• Realizing wholesale deposits takings in line with the Bank's standing guidelines.<br><strong>Execution of the Funding Plan</strong><br>• Developing strategies to raise funds for the group in the international financial markets.<br>• Identify new funding sources to diversify the bank's funding sources.<br>• Participating in the long-term capital markets activities, including debt financing through public issuances and private placements under the GMTN Programme as well as raising funds from the loan market.<br>• Responsible for negotiating suitable pricing for all funding transactions.<br>• Assist the Guarantees and Specialised Finance team with analysis and recommendations on pricing quoted by ECA's and DFI's.<br><strong>Risk Management</strong><br>• Oversee daily treasury operational risk identification, assessment, and reporting that emanates from treasury fund raising activities.<br>• Manage the process framework for treasury financial risk documentation and reporting with the Treasury &amp; Markets' Resource Mobilisation Department and the Division as a whole.<br>• Communicate and train team and other stakeholders on treasury risk management, acting as a treasury and markets expert.<br>• Own risk management and audit processes for the department.<br>• Work with the Treasury &amp; Markets' Liquidity and Relationship Management and the Balance Sheet Risk Management team to regularly test and operationalise the Bank's Contingency Funding Plan.<br><strong>Championing the Bank's Securitisation Programme</strong><br>• Develop and execute the bank's securitization program for both synthetic and collateralized loan obligation structures.<br>• Actively manage the securitization program by insuring replenishments when necessary<br>• Upscale the securitization program in line with business requirements.<br><strong>Sustainable Finance Resource Mobilisation</strong><br>• Develop the bank's sustainable liabilities financing framework.<br>• Update the sustainable finance framework on an ongoing basis.<br>• Raise funds to fund the Bank's Sustainable Finance Projects, such as Green Projects, Social Projects as well as Climate Finance related projects.<br><strong>Governance and Reporting Process Management</strong><br>• Manage the Assets-liabilities Management governance process and coordinate the Treasury &amp; Markets' role in ALCO. Represent the division in governance forums and lead team risk discussions.<br>• Analysis and reporting of progress of the Africa-focus funding Mobilization Plan/Strategy on a periodic basis.<br><strong>Treasury Management System (TMS)</strong><br>• Oversee all TMS activities that pertains to resource mobilisation and ensure comprehensive recording of relevant treasury activities.<br>• Champion and coordinate TMS projects with the Treasury &amp;Markets' Back Office Operations on all resource mobilisation requirements and processes.<br><strong>Other Responsibilities</strong><br> Perform additional duties as assigned by the Group Treasurer and Senior Executives.<br><strong>Requirements</strong><br><strong>Minimum Qualifications</strong><br>• A first degree in a relevant discipline i.e. accounting, financial management, economics, numerical or other related disciplines and a postgraduate degree in a relevant field. Recognised professional certification in a relevant field may be acceptable in lieu of a postgraduate degree.<br>• Master's degree in area of Finance, Economics, Accountancy or MBA with a specialisation in Finance or Mathematical Sciences with a speciality in Financial Mathematics;<br>Recognised Professional Qualification in Treasury Management (MCT, AMCT, CTP, ACI, ACCA, CIMA, CFA) will be a strong added advantage.<br><strong>Years of Experience</strong><br>• 12 years of experience working in the treasury and/or finance functions, of which a minimum of 5 years should involve leading teams either in a corporate or financial setting, but preferably in the financial services industry setting.<br><strong>Benefits</strong><br><ul><li>Private Health Insurance</li><li>Training &amp; Development</li><li>Performance Bonus</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance.Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.</p><br><br><br><p><b>Production Maintenance Section Head</b><br>&nbsp;</p><br><br><p>You will lead a team that keeps production equipment reliable, safe and available at our Egypt manufacturing site. You will plan and deliver maintenance, coach technicians, and work closely with production, quality and suppliers. We value practical problem solvers who act with integrity and care for people and product. This role offers visible impact, technical growth and clear career progression while helping GSK unite science, technology and talent to get ahead of disease together.</p><br><br><br><p><b>Responsibilities:</b></p><br><br><p>This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:</p><br><br><p>- Lead the maintenance team to deliver safe, reliable and compliant operations for assigned production lines and utilities.</p><br><br><p>- Plan, schedule and oversee preventive, predictive and corrective maintenance using the computerized maintenance management system.</p><br><br><p>- Analyse equipment performance and breakdown data to identify root causes and lead improvement actions.</p><br><br><p>- Manage spare parts planning and inventory to ensure availability for critical equipment.</p><br><br><p>- Oversee installation, qualification (IQ/OQ), FAT and SAT activities for new equipment and ensure smooth handover to operations.</p><br><br><p>- Coach and develop technicians, promote standard work, and support continuous improvement activities on the shop floor.</p><br><br><br><p><b><i>Why you?</i></b></p><br><br><p><b>Basic Qualification</b></p><br><br><br><p>We are seeking professionals with the following required skills and qualifications to help us achieve our goals</p><br><br><p>- Bachelor’s degree in Mechanical, Electrical, Mechatronics or a related engineering discipline.</p><br><br><p>- Minimum 5 years of maintenance experience in a regulated manufacturing environment, with at least 2 years in a supervisory role.</p><br><br><p>- Practical experience with preventive, predictive and corrective maintenance practices and CMMS.</p><br><br><p>- Experience in equipment qualification and lifecycle management.</p><br><br><p>- Good knowledge of safety, quality and regulatory expectations for manufacturing environments.</p><br><br><p>- Fluent English and Arabic communication skills; able to work across multicultural teams.</p><br><br><br><p><b>Preferred Qualification:</b></p><br><br><br><p>If you have the following characteristics, it would be a plus:</p><br><br><br><p>- Master’s degree in engineering or related field.</p><br><br><p>- Experience in pharmaceutical, biotech or life sciences manufacturing.</p><br><br><p>- Skills in root cause analysis, reliability engineering or Lean continuous improvement methods.</p><br><br><p>- Experience managing CAPA, technical governance or cross-functional committees.</p><br><br><p>- Familiarity with PLCs, instrumentation, and utilities systems such as HVAC, steam and water systems.</p><br><br><p>- Strong stakeholder management and coaching skills.</p><br><br><p>Working arrangement</p><br><br><p>This role is on-site in Egypt. You will be expected to be present at the manufacturing facility to support hands-on activities and team leadership.</p><br><br><p>What we value in you</p><br><br><p>You are practical, clear and caring. You communicate plainly and make decisions based on evidence. You take ownership of problems and work closely with others to deliver safe and compliant results. You are open to learning and help others grow. You create a respectful and inclusive environment where every voice can contribute.</p><br><br><p>Ready to apply?</p><br><br><p>If this role sounds like you, we encourage you to apply. Tell us about your maintenance leadership experience and how you help teams deliver safe, reliable operations. We look forward to hearing from you.</p><br><br><br><p><b>Skills</b></p><br><br>Asset Life Cycle Management, Data Integrity, Digital Fluency, GxP Regulations, Lean Management, Manufacturing Technologies, Pharmaceutical Manufacturing, Problem Solving, Risk Awareness, Standards Compliance<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Founded in 2000 in Antalya by award-winning Turkish entrepreneur&nbsp;<strong>Fettah Tamince</strong>, who desired to create cities within cities.</p><br><p>Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.</p><br><p>In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore’s “Immersive Resorts” and becomes the backbones of “All Inclusive Collection”.</p><br><p><strong>Brand Network:</strong></p><br><p>Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.</p><br><p>With a global presence, Rixos Hotels &amp; Resorts are renowned for providing guests of all ages and interests with the&nbsp;<strong>ultimate all-inclusive experience</strong>.</p><br><p>With&nbsp;<strong>all-inclusive, all-exclusive</strong>&nbsp;<strong>programming</strong>&nbsp;and&nbsp;<strong>services</strong>, we cater for every member of the&nbsp;<strong>family and we are always where our guests want us to be!</strong></p><br><p><strong>What is special about Rixos Service?</strong></p><br><p>A culture of noticing the little things and knowing that the little things have always been the big things!</p><br><p>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?</p><br><p><em>Apply now, join Rixos and make a difference in others’ life!</em></p><br><br>Job Description<br><br><p><u><strong>Operational Expertise:</strong></u></p><br><ul><li>Proven expertise in managing high-volume, multi-outlet all-inclusive resort operations, including:</li><li>All-day dining restaurants</li><li>Specialty restaurants</li><li>Bars and lounges</li><li>Snack outlets</li><li>Events and banquet operations<br><u><strong>Job Description</strong></u><br>&nbsp;</li><li>Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.</li><li>Ensures integration of departmental goals in game plans</li><li>Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations</li><li>Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job</li><li>Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management.</li><li>Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner.</li><li>Manage all business and functions of the F&amp;B Department.</li><li>Manage operations to ensure the highest quality delivery of food and beverage products and service.</li><li>Control and analyse the below points:</li><li><p>&nbsp;· Sales and costs</p><br><p>· Display quality and service standards of F&amp;B products</p><br><p>· Ensure proper use, protection and maintenance of departmental utensils.</p><br><p>&nbsp;· Mentor and Follow-up monthly employees turnover</p><br></li><li>Consolidate business relationships between employees in the department.</li><li>Responsible for preparing training programmes for the F&amp;B Department and the trainings of employees in his/her department.</li><li>Organization the meetings to obtain data and achieve results.</li><li>Attend departmental meetings and the Management meeting according to the hotel management calendar.</li><li>Prepare and monitor monthly and annual F&amp;B departmental budget.</li><li>Arrange for minimum and maximum storage of materials and utensils that belong to the F&amp;B Department.</li><li>Contribute to preparing the hotel’s income plans and marketing programmes.</li><li>Research opportunities for professional self-development.</li><li>Deliver the income and expenses of the F&amp;B Department in line with the facility’s budget discipline. Develop plans based on data of previous years.</li><li>Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&amp;B Department employees’ commitment to the facilities.</li><li>Ensure order and control of communication, as effective communication will also increase productivity in the F&amp;B Department.</li><li>Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis.</li><li>Conduct brainstorming sessions and group work to unleash employees’ talents.</li><li>Take part in the Food Safety Team and attend MR meetings.</li><li>Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by&nbsp;hotel management not specified in the job description.</li></ul><br>Qualifications<br><br><p><strong>Education : </strong>Bachelor’s degree in hospitality management, Business Administration, or a related field.</p><br><p><strong>Experience : </strong></p><br><ul><li>5 to 7 years of progressive leadership experience within Food &amp; Beverage operations.</li><li>Minimum 3 to 5 years of experience as a Food &amp; Beverage Director in an international 4-star or 5-star all-inclusive resort or large-scale hospitality environment.</li></ul><p><strong>Language Requirements : </strong>Full professional proficiency in English and Russian is mandatory to effectively serve our key guest demographics.</p><br><p><strong>Technical Skills : </strong>Proficient in computer applications, including email and Microsoft Office Suite.</p><br><p><strong>Core Competencies : </strong></p><br><p>Strong financial acumen with proven experience in:</p><br><ul><li>All-inclusive P&amp;L management</li><li>Cost-per-cover analysis and control</li><li>Menu and concept development</li><li>High-volume buffet and à la carte operations</li><li>HACCP compliance and food safety standards</li><li>Cross-cultural team leadership and development</li><li>Bars and Beverage knowledge</li></ul><br>Additional Information<br><br><p><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Customer Operations<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>August 5, 2026<p><br><b>Business Unit:</b></p><br><p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Job Purpose: </b></p><br><p>This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle.&nbsp; The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment.&nbsp;&nbsp; Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue resolution, providing best-in-market Customer experience. Customer Value Proposition that sets Shell apart from its competitors. And supports Account Managers in on-boarding Customers to Shell and delivering all relevant changes to the customer agreement throughout the contract life cycle.&nbsp; The CSS pricing and the contract set up, amendment and management process.</p><br><p>Follows and adjusts procedures, guidelines, and work instructions. Discusses these changes with other departments and ensures quality and efficiency improvement of work activities.<br>• Advises internal stakeholders on topics related to own area of expertise. Interaction with others demands influencing and persuasion in a tactful manner to explain and advise on performed analyses of information.<br>• Identifies shortcomings in current processes, systems and procedures within the assigned unit and suggests improvements.<br>&nbsp;</p><br><p><b>Principal Accountabilities:</b></p><br><p>This role may focus on some or all the accountabilities below, depending on operational requirements.&nbsp; Businesses serviced include but are not limited to: Global Commercial, these activities cover all Customer levels including Key Accounts and Platinum Customers.</p><br><p><b>Order Management:</b></p><br><ul><li>Place, amend and orders, liaising with other service partners in LSC, OTD &amp; Credit as required.&nbsp;&nbsp;</li><li>Provide change information of planned shipments to schedulers and scheduling admin team, particularly to VMI Customers.</li><li>Manage Delivery Status – take ownership of delivery status enquiries and troubleshooting; proactively tracking and Business Partners as required.</li><li>Delivery Schedule Support Service - proactively call out to Customer, to manage Delivery issues</li><li>Schedule standard and non-standard orders (packed product).</li><li>Process Returned Product.</li></ul><p><b>Credit Management:</b></p><br><ul><li>Debt Collection &amp; Cash Allocation – Administer debt collection, including direct debit rejections, allocations, refund/write-off/write on management, Cash and non-cash security handling.</li><li>Block Order Management – Monitor open orders, review order status and action blocked orders.</li><li>Handle basic Customer credit enquiries.</li></ul><p><b>Dispute Management:</b></p><br><ul><li>Own the end to end Disputes process for Quantity, Pricing, Tax and Master Data Disputes.&nbsp; This includes logging of dispute, undertaking initial investigation and root cause analysis, liaising with key interfaces to resolve disputes. Close the loop with Customer on case outcome and confirm closure of case.</li></ul><p><b>Feedback and Issues:</b></p><br><p>Manage Customer complaints feedback and compliments.&nbsp; Liaise with resolution owners, and other Service Partners as required.&nbsp; Close the loop with customers.</p><br><p><b>Lubricant Service Administration:</b></p><br><p>Provide basic Customer advice about the scope of the Lubes Analyst Play Book, escalate any consultative advice to Technical Helpdesk.&nbsp; Coach Customers on how to use the Shell Lubes Analyst systems when recording new machines and oil samples</p><br><p><b>Contract Management:</b></p><br><ul><li>Work with Account Managers to provide pre-offer, offer and contract management support for standard and non-standard contract set up and maintenance, in compliance with the Offer Book.</li><li>Execute contract legal and fiscal requirements, working with local legal focals.</li><li>Follow-up directly with customers on missing contract documentation.</li><li>Ensure contracts are signed and stored in line with local country requirements.</li><li>Review contract performance as part of SCM process.</li><li>Own contract documentation archiving and termination of customer contracts.</li><li>Support preparing for tender bids.</li><li>Securing 100% Compliance.</li></ul><p><b>Pricing:</b></p><br><p>Set up and maintain end to end pricing data, including confirming pricing, managing price increases and changes, implementing rebates and charge backs, investment deals, invoice accuracy, and resolving pricing related errors and disputes (also covers Distributor DFOA Customers)</p><br><p><b>Trouble Shooting:</b></p><br><p>Provide “One Team” support for Sales in owning and resolving all Deal Making issue resolution.&nbsp; Work to uncover issue root cause of issues and implement sustainable fixes</p><br><p>Act as resolution owner of Customer complaints.&nbsp; Feedback outcomes to COS Order to Cash colleagues who will communicate with customers</p><br><p><b>Master Data Set Up &amp; Amend:</b></p><br><ul><li>Maintain Sales Hierarchy, contract registers and banding adherence</li><li>Set up and amend Customer master data</li><li>Act as Resolution Owner for Master Data Disputes.&nbsp; Liaise with key interface, business partners and/or Customers to resolve them and perform invoice adjustment (in consultation with line manager and within the authorizations as applicable)</li><li>Process manual vouchers received from Retailers during offline card transactions</li><li>Product Lifecycle Data Management:&nbsp; maintain inclusions, exclusions and listings of products in support of PLM and Customer specific requirements</li></ul><p><b>General Inquiries:</b></p><br><p>Handle New Business - Receive request for information or quotation from potential new Customers and connect them to the appropriate contact within Shell</p><br><p><b>Education Requirement/Field of Study: </b> <span>Engineering Bachelor’s Degree</span></p><br><p><b>Requirements:</b></p><br><p><b>Skills &amp; Experience:</b></p><br><ul><li><p>Bachelor degree preferred Engineering, Business, Economics &amp; Marketing or equivalent experience.</p><br></li><li><p>Previous experience in Customer service or operations <span> - 2 to 3 years&nbsp;</span></p><br></li><li><p>English Language Proficiency.</p><br></li><li><p>Experience in Microsoft Office; GSAP</p><br></li><li><p>Data Analytics &amp; Insights</p><br></li><li><p>Possess a strong Customer service ethic and ability to understand, meet and champion the Customer’s needs, while staying within the policies and procedures of Shell.</p><br></li><li><p>Able to demonstrate a continuous improvement mind-set.</p><br></li><li><p>Demonstrated communication and relationship building skills.</p><br></li><li><p>Demonstrate a willingness to be coached, showing an openness to feedback and performance improvement opportunities.</p><br></li><li><p>Value Chain Understanding.</p><br></li><li><p>Commercial &amp; Economic Acumen.</p><br></li><li><p>Contract Management.</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>EyeCare Advisor </span> <br> <br> <br> <br> <span>Brand:&nbsp; </span> <span>LensCrafters </span> <br> <br> <br> <br> <span>Location:&nbsp; </span> <span> </span><p> <span>Miami, FL, US, 33156 </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span> <span></span></span><p><strong>Requisition ID:&nbsp;</strong>938493&nbsp;<br><strong>Store #</strong>:&nbsp;001633 LensCrafters&nbsp;<br><strong>Position:</strong>Part-Time<br><strong>Total Rewards:&nbsp;Benefits/Incentive Information</strong></p><br><br> <br> <p>LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.&nbsp;<br>Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.&nbsp;</p><br><br> <p>At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.&nbsp;</p><br><br> <p>LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!<br>&nbsp;</p><br><br> <br>JOB DESCRIPTION <br><p><strong>GENERAL FUNCTION</strong></p><br><br> <p>The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience.&nbsp; Ensures all patients receive the highest quality Optometric care.&nbsp; Delivers the store’s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.</p><br><br> <br> <p><strong>MAJOR DUTIES &amp; RESPONSIBILITIES</strong></p><br><br> <ul> <li>Greets customers without delay (within 30 seconds).</li> <li>Promptly answers the telephone (3 rings) in a friendly and courteous manner.</li> <li>Explains all required paperwork, tests, products and services</li> <li>Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.</li> <li>Shows patience and courtesy to indecisive or difficult customers and patients.</li> <li>Performs work accurately and thoroughly despite time pressure and customer volume.</li> <li>Identifies situations involving unsatisfied customers and acts quickly for resolution. .&nbsp;</li> <li>Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.</li> <li>Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.</li> <li>Places contact lens orders, processes shipments and properly submits invoices for payment.</li> <li>Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.</li> <li>Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.</li> <li>Explains to customers “One Hour” processing and expected delivery times.</li> <li>Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.</li> <li>Maintains safe working environment for all associates/patients.</li> <li>Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.</li> </ul> <br> <p><strong>RETAIL</strong></p><br><br> <ul> <li>Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.</li> <li>Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary &nbsp;&nbsp;</li> </ul> <br> <p><strong>DOCTOR’S OFFICE</strong></p><br><br> <ul> <li>Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.</li> <li>Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.</li> <li>Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.</li> </ul> <br> <p><strong>BASIC QUALIFICATIONS</strong></p><br><br> <ul> <li>High School graduate or equivalent</li> <li>Strong customer service skills (internal and external)</li> <li>Knowledge of current fashion trends</li> <li>Strong communicator and listener</li> <li>Problem solving ability</li> <li>Familiarity with cash register, computers and calculators</li> <li>Organization skills</li> <li>Sales skills</li> <li>Strong basic math skills</li> <li>Knowledge of office and store merchandise</li> </ul> <br> <p><strong>PREFERRED QUALIFICATIONS</strong></p><br><br> <ul> <li>Previous experience in customer service, retail and/or optical</li> <li>Strong interpersonal skills</li> </ul><br><p>This posting is for an existing vacancy within our business.&nbsp;Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.</p><br><br> <br> <p>EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email&nbsp;HRCompliance@luxotticaretail.com.</p><br><br> <br> <p>We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.</p><br><br> <br> <br> <br> <br> .jobTitle{ display:none !important; } <br> <br> <p> <span> <br><strong>Nearest Major Market: </strong>Miami </span> <span> <br><strong>Job Segment: </strong> <span>Fashion Retail, Retail Sales, Optometry, Social Media, Fashion, Retail, Healthcare, Marketing </span> </span> </p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><span>Who is Forcepoint?</span></b></p><br><p><span>Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!</span></p><br><p><span><b>Job Description</b></span></p><br><p><span>A Technical Support Engineer III is responsible for providing a world-class support experience to our enterprise customer base. Living our corporate values of being Trustworthy, Collaborative, Accountable, Respectful, Innovative, and Relentless, you will be responsible for assisting our customers with troubleshooting and resolving issues related to Forcepoint as well as associated third-party products, enabling our customers to stop the bad and free the good. You will utilize your knowledge and experience to interpret the customers’ needs and ensure they are achieving maximum value from Forcepoint. You will be seen as a technical advisor within the team and called upon to provide assistance to other team members on issues within your area of expertise. You will actively participate in product supportability programs.</span></p><br><p><span><b>Responsibilities:</b></span></p><br><ul><li><p><span>Respond to customer cases in line with Service Level Agreements.</span></p><br></li></ul><ul><li><p><span>Proactively identify and resolve potential problems in an effort to prevent them from occurring and improve the overall customer experience.</span></p><br></li></ul><ul><li><p><span>Approach each case with a goal of ensuring Forcepoint products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement.</span></p><br></li></ul><ul><li><p><span>Ensure full understanding of the issue, including impact to customer.</span></p><br></li></ul><ul><li><p><span>Gather logs, configuration details and attempt to reproduce the reported issues.</span></p><br></li></ul><ul><li><p><span>Research the issue in the Knowledge Base, documentation and with your team members as needed.</span></p><br></li></ul><ul><li><p><span>Recommend solutions to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found.</span></p><br></li></ul><ul><li><p><span>Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases.</span></p><br></li></ul><ul><li><p><span>Be accountable for customer escalations and drive them internally to a speedy resolution while ensuring that customers are kept fully informed of progress throughout the escalation.</span></p><br></li></ul><ul><li><p><span>Document all interactions and case details within the customer tracking database, including a detailed description of the issue and any resolutions recommended.</span></p><br></li></ul><ul><li><p><span>Adhere to company policies and procedures regarding customer handling, case management and service entitlement verification.</span></p><br></li></ul><ul><li><p><span>Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation.</span></p><br></li></ul><ul><li><p><span>Create and deliver formal mentoring programs to Technical Support Engineers</span></p><br></li></ul><ul><li><p><span>Provide technical reviews of user documentation, product requirements documents and functional specifications.</span></p><br></li></ul><ul><li><p><span>Act as subject matter expert with regard to specific product components and integrations.</span></p><br></li></ul><ul><li><p><span>Provide in-depth training in areas of expertise, general product knowledge, and integration.</span></p><br></li></ul><ul><li><p><span>Perform other duties and projects as assigned.</span></p><br></li></ul><p><span><b>Person Specification:</b></span></p><br><p><span>You demonstrate extreme levels of accountability and are results driven; you value teamwork and collaboration; you communicate transparently and with candour, while always being genuine; you act boldly, take initiative and are comfortable taking calculated risks to achieve successful outcomes; you execute with speed and integrity, delivering high quality work product which you are proud of.</span></p><br><p><span><b>Required Skills and Experience:</b></span></p><br><ul><li><p><span>Bachelor’s Degree or higher in Information Systems, Computer Science, or equivalent experience.</span></p><br></li></ul><ul><li><p><span>Six or more years of experience supporting business to business customers</span></p><br></li></ul><ul><li><p><span>Hands-on experience that demonstrate knowledge of:</span></p><br></li></ul><ul><li><p><span>Networking fundamentals (Layer 2 and 3, TCP/IP, 3-way handshake, DNS etc.)</span></p><br></li></ul><ul><li><p><span>HTTP protocol (Structure, status codes, authentication, etc.)</span></p><br></li></ul><ul><li><p><span>Application Support Basics (Common troubleshooting methodology for Windows and Linux programs)</span></p><br></li></ul><ul><li><p><span>SSL/TLS protocols (Structure, certificates, initial handshake, etc.)</span></p><br></li></ul><ul><li><p><span>SMTP (Protocol, Routing, MX Records, commands, status/response codes etc.)</span></p><br></li></ul><ul><li><p><span>Packet Capture/Analysis with tcpdump and Wireshark</span></p><br></li></ul><ul><li><p><span>Diagnosing network latency and intermittent issues</span></p><br></li></ul><ul><li><p><span>Reading and analysing log files</span></p><br></li></ul><ul><li><p><span>Active Directory (Domains, structure, permissions, group policies, etc.)</span></p><br></li></ul><ul><li><p><span>MSSQL fundamentals (Management interface, accessing logs, browsing databases, simple queries, permissions, jobs, etc.)</span></p><br></li></ul><ul><li><p><span>Information Security Concepts</span></p><br></li></ul><ul><li><p><span>Experience supporting the following applications:</span></p><br></li></ul><ul><li><p><span>Red Hat Linux fundamentals (command line navigation and basic features, file system, permissions, networking, etc.)</span></p><br></li></ul><ul><li><p><span>Windows (Permissions, services, file system, Event Viewer, etc.)</span></p><br></li></ul><p><span><b>Desired Skills and Experience:</b></span></p><br><ul><li><p><span>Endpoint application stack diagnostics and analysis for Windows, Mac, and Linux Endpoints</span></p><br></li></ul><ul><li><p><span>Windows and Linux memory dump capture and analysis</span></p><br></li></ul><p><i>Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.</i></p><br><p><i>The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.</i></p><br><p><i>Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to </i><i>recruiting@forcepoint.com</i><i>.</i></p><br><p><i>Applicants must have the right to work in the location to which you have applied.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>JOB SUMMARY   Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.   CANDIDATE PROFILE    Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.   CORE WORK ACTIVITIES   Ensuring Culinary Standards and Responsibilities are Met for Restaurant • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant. • Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Maintains food preparation handling and correct storage standards. • Recognizes superior quality products, presentations and flavor. • Plans and manages food quantities and plating requirements for the restaurant. • Communications production needs to key personnel. • Assists in developing daily and seasonal menu items for the restaurant. • Ensures compliance with all applicable laws and regulations regulations. • Follows proper handling and right temperature of all food products. • Estimates daily restaurant production needs. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Checks the quality of raw and cooked food products to ensure that standards are met. • Determines how food should be presented and creates decorative food displays.   Leading Kitchen Team • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Leads shift teams while personally preparing food items and executing requests based on required specifications. • Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Ensuring and maintaining the productivity level of employees. • Ensures employees are cross-trained to support successful daily operations. • Ensures employees understand expectations and parameters. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.   Establishing and Maintaining Restaurant Kitchen Goals • Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. • Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. • Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. • Effectively investigates, reports and follows-up on employee accidents. • Knows and implements company safety standards.   Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Empowers employees to provide excellent customer service. • Handles guest problems and complaints. • Interacts with guests to obtain feedback on product quality and service levels.   Managing and Conducting Human Resource Activities  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. • Manages employee progressive discipline procedures. • Participates in the employee performance appraisal process, providing feedback as needed. • Uses all available on the job training tools for employees. • Assists as needed in the interviewing and hiring of employee team members with appropriate skills.   Additional Responsibilities  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings.     At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,? begin your purpose, belong to an amazing global?team, and become the best version of you.</p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</p> <p>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p> <p>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow up on the matter.</p> <p>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p> <p>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p> <p>Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p> <p>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and send them to all of the department managers.</p> <p>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization.</p> <p>Work in coordination with all departments and ensure the flow of necessary information.</p> <p>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p> <p>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p> <p>Follow the VIP procedures and greet VIP guests and bid them farewell.</p> <p>Walk agency representatives and potential guests around the facility.</p> <p>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p> <p>Handle guest requests for the à la carte restaurants and fill out a reservation form for each à la carte restaurant and inform the F&B Department.</p> <p>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</p> <p>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</p> <p>Support hotel sales. Is authorised to sell charged services.</p> <p>Take part in the Emergency Response Teams.</p> <p>Keep any items that guests lose in the facility or forget in their room when checking out.</p> <p>Deliver any lost and found to guests still at the hotel or send them by mail.</p> <p>Respond to guest inquiry forms and all written suggestions, complaints etc.</p> <p>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p> <p>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p> <p>Take part in training programs and departmental internal communication meetings.</p> <p>Due to being in direct contact with guests, must always look clean, neat and fresh.</p> <p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p> <p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p> <p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a high school diploma.</p> <p><strong>Experience:</strong> At least 2 years of experience in the industry.</p> <p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p> <p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p> <p><strong>Computer literacy:</strong> MS Office applications, Front Office programs (Fidelio, Opera etc.).</p> <p><strong>Skills:</strong> Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Job summary</h4> <p>Responsible for preparing all event documentation and coordinates with sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; experienced (1–2 years of experience) in the event management or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major; at least 1 year experience in the event management or related professional area required.</li> </ul> <h4>Core work activities</h4> <h4>Managing event logistics and operations</h4> <ul> <li>Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.</li> <li>Greets customer during the event phase and hands-off to the event operations team for the execution of details.</li> <li>Adheres to all standards, policies, and procedures.</li> <li>Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.</li> <li>Manages group room blocks and meeting space for average to large-sized assigned groups.</li> <li>Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.</li> <li>Uses his/her judgment to integrate current trends in event management and event design.</li> <li>Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).</li> <li>Participates in customer site inspections and assists with the sales process as necessary.</li> <li>Performs other duties as assigned to meet business needs.</li> <li>Solicits feedback from the property departments to identify areas for improvement to enhance the event planner’s experience.</li> </ul> <h4>Ensuring and providing exceptional customer service</h4> <ul> <li>Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Sets a positive example for guest relations.</li> <li>Coordinates and communicates event details both verbally and in writing to the customer and property operations.</li> <li>Makes presence known to customer at all times during this process.</li> <li>Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.</li> <li>Follows up with customer post-event.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Uses personal judgment and expertise to enhance the customer experience.</li> <li>Stays available to solve problems and/or suggest alternatives to previous arrangements.</li> <li>Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Ensures hourly employees understand expectations and parameters for event activities.</li> </ul> <h4>Leading event management teams</h4> <ul> <li>Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.</li> <li>Leads formal pre-event and post-event meetings for average to large-sized assigned groups.</li> <li>Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).</li> </ul> <h4>Supporting and coordinating with the sales and marketing function</h4> <ul> <li>Assists in the sales process and revenue forecasting for customer groups.</li> <li>Up-sells products and services throughout the event process.</li> <li>Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Reviews comment cards and guest satisfaction results with employees.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> <li>Assists in the development and implementation of corrective action plans.</li> <li>Takes initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.</li> <li>Works with the property staff and customers to address operational challenges associated with his/her group.</li> <li>Performs other duties as assigned to meet business needs.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Develops and implements the mixology and bar operating strategy that is aligned with the brand’s business strategy and leads its execution.</p> <p>Ensures integration of bar operational goals within the overall food & beverage game plans.</p> <p>Creates an atmosphere in all bar areas that meets or exceeds guest expectations.</p> <p>Hires bar leadership team members who demonstrate strong technical expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</p> <p>Ensures new hires participate in the department’s orientation program and receive appropriate bar and mixology training to successfully perform their job.</p> <p>Controls the bar operations according to the principles determined by management.</p> <p>Monitors bar operations in line with procedures determined by hotel management, sets targets, communicates these targets and ensures adoption. Communicates decisions from general management to subordinate employees and ensures proper implementation.</p> <p>Manages all business and functions of the bar and mixology department.</p> <p>Maximises the department’s profitability through beverage operations.</p> <p>Manages operations to ensure the highest quality delivery of beverages and bar service.</p> <p>Controls and analyses the below points:</p> <ul> <li>Beverage sales and costs</li> <li>Presentation quality and service standards of beverage products</li> <li>Proper use, protection and maintenance of bar equipment and utensils</li> <li>Activities to increase guest satisfaction and enhance service quality</li> <li>Monthly employee turnover within the bar team</li> </ul> <p>Consolidates business relationships between employees within the bar department.</p> <p>Responsible for preparing training programmes for the bar department and conducting mixology trainings for employees.</p> <p>Organises meetings to obtain operational data and achieve departmental targets.</p> <p>Prepares and offers new cocktail menus and beverage lists, taking into account guest purchasing power and regional market trends.</p> <p>Makes plans with department managers in order to deliver successful organisations and events within the hotel.</p> <p>Attends departmental meetings and management meetings according to the hotel management calendar.</p> <p>Updates the below areas related to bar and mixology operations according to hotel policies and procedures:</p> <ul> <li>Finance, standards, employees and trainings, outlets and entertainment</li> <li>Conduct promotional activities to increase beverage sales and support banquet organisations</li> <li>Ensure protection, maintenance and replacement of bar materials and equipment</li> </ul> <p>Prepares and monitors monthly and annual beverage departmental budget.</p> <p>Arranges minimum and maximum storage levels of bar materials, spirits, and equipment.</p> <p>Contributes to preparing the hotel’s income plans and marketing programmes related to beverage operations.</p> <p>Researches opportunities for professional self-development in mixology trends and innovations.</p> <p>Delivers income and expenses of the bar department in line with the facility’s budget discipline. Develops plans based on previous years’ data.</p> <p>Determines staffing requirements (permanent, seasonal, interns, etc.) for the following year, in line with budget availability and upon general manager approval.</p> <p>Creates the necessary motivational environment to ensure and increase productivity and success of bar staff and develops necessary actions to ensure employees’ commitment to the facility.</p> <p>Ensures order and control of communication, as effective communication increases productivity within the bar department.</p> <p>Reviews departmental reports, income statements, guest relations reports, technical service reports and communication logs on a daily basis.</p> <p>Conducts brainstorming sessions and group work to unleash employees’ creativity and talents in mixology.</p> <p>Takes part in food safety team and attends meetings when required.</p> <p>Identifies and understands issues, problems and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives, solve problems and choose appropriate courses of action.</p> <p>Predicts environmental impacts of purchased equipment and bar operations; participates in activities to protect biodiversity; shares responsibilities to increase environmental awareness; ensures minimum consumption of materials (paper, printouts, etc.).</p> <p>Implements necessary warnings and departmental trainings to save energy within bar areas. Carries out decisions related to energy saving and evaluates energy efficiency of purchased equipment.</p> <p>Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects, and leads staff by example.</p> <p>Ensures chemicals are carried, stored and used safely in accordance with laws; controls and reduces chemical pollution.</p> <p>Carries out all responsibilities related to quality management and food safety management systems implemented at the facility.</p> <p>Carries out all other duties assigned by managers and hotel management not specified in this job description.</p> <h4>Qualifications</h4> <p><strong>Education and experience:</strong> Four-year bachelor's degree with a minimum of six years of related work experience or two years work experience in the same position and experience with applying the main principles and/or different methods.</p> <p><strong>Foreign language:</strong> Sufficient level of English to communicate effectively with guests and employees.</p> <p><strong>Courses and training:</strong> Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.</p> <p><strong>Computer literacy:</strong> MS Office applications.</p> <p><strong>Skills:</strong> Good command of systems and legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems, programmes or software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In one or two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity and inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Develops and implements the hotel's wine programme in alignment with the brand's Food & Beverage strategy and business objectives.<br> Ensures the wine service standards are integrated into the overall Food & Beverage operational plans.<br> Creates an exceptional wine experience that exceeds guest expectations through professional service and expert recommendations.<br> Curates and maintains a balanced wine list that reflects guest preferences, seasonal trends, regional specialties and market demands.<br> Selects, evaluates and sources wines from approved suppliers while maintaining the hotel's quality standards and budget objectives.<br> Builds and maintains strong relationships with wineries, distributors and beverage suppliers to ensure availability of premium products.<br> Recommends appropriate wine pairings with menu items to enhance the overall dining experience.<br> Conducts wine tastings and educational presentations for guests, VIPs and special events.<br> Oversees proper wine storage, cellar management and inventory control to ensure optimal product quality.<br> Ensures wines are stored, handled and served at the correct temperatures and according to international service standards.<br> Monitors wine inventory levels and establishes minimum and maximum stock quantities to support operational requirements.<br> Controls and analyses the following:</p> <ul> <li>Wine sales performance and profitability</li> <li>Wine cost percentages and inventory variances</li> <li>Wine quality, presentation and service standards</li> <li>Guest satisfaction related to wine service</li> <li>Wine spoilage, breakage and wastage</li> <li>Cellar organization and stock rotation (FIFO)</li> </ul> <p>Conducts regular inventory counts and investigates discrepancies.<br> Maximises departmental profitability through strategic wine sales, upselling and promotional activities.<br> Works closely with Executive Chef and Restaurant Managers to develop wine pairing menus and special promotions.<br> Supports banquet operations by recommending suitable wine selections for conferences, weddings and special events.<br> Prepares seasonal wine promotions and special wine menus to increase revenue.<br> Ensures compliance with local alcohol laws, licensing regulations and responsible alcohol service practices.<br> Trains restaurant, bar and banquet employees on wine knowledge, service etiquette, food pairing techniques and upselling skills.<br> Develops training programmes and conducts regular wine education sessions to improve team product knowledge.<br> Coaches and mentors employees to achieve excellence in wine service standards.<br> Participates in the recruitment, orientation and development of beverage team members where required.<br> Organises regular wine tastings for staff to improve product familiarity and service confidence.<br> Reviews guest feedback regarding wine service and implements corrective actions where necessary.<br> Attends departmental meetings and management meetings according to the hotel schedule.<br> Maintains accurate wine lists, tasting notes, pricing structures and product specifications.<br> Updates wine menus whenever new vintages, labels or promotions are introduced.<br> Monitors wine market trends, emerging regions, new producers and industry innovations to continuously improve the wine programme.<br> Prepares monthly reports on wine sales, inventory, purchasing and profitability.<br> Assists in preparing the annual beverage budget related to wine operations.<br> Controls purchasing activities in accordance with hotel procurement policies.<br> Ensures proper maintenance, cleanliness and organisation of wine cellars, storage rooms and wine service equipment.<br> Protects and maintains wine preservation systems, decanters, glassware and serving equipment.<br> Creates a motivational working environment that encourages teamwork, professionalism and continuous learning.<br> Promotes effective communication between the wine programme and all Food & Beverage outlets.<br> Conducts regular wine quality evaluations and removes products that do not meet hotel standards.<br> Participates in brainstorming sessions to introduce innovative wine concepts, tasting experiences and promotional activities.<br> Supports sustainability initiatives by promoting environmentally responsible wineries, reducing waste and improving recycling practices.<br> Ensures proper disposal of bottles, corks, packaging materials and other recyclable waste.<br> Implements energy-saving practices within wine storage and beverage operations.<br> Ensures chemicals used for cleaning wine equipment and storage areas are handled safely and in accordance with legal requirements.<br> Participates in Food Safety and Quality Management System meetings as required.<br> Ensures compliance with HACCP, food safety regulations, hygiene standards and hotel quality procedures.<br> Identifies operational issues, analyses information and develops practical solutions to improve wine service and profitability.<br> Maintains the highest standards of professional appearance, guest interaction and confidentiality.<br> Performs any additional duties assigned by hotel management that support the successful operation of the Food & Beverage Department.</p> <h4>Qualifications</h4> <p><strong>Education and experience:</strong> 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods.<br> <strong>Foreign language:</strong> Sufficient level of English to communicate effectively with guests and employees.<br> <strong>Courses and training:</strong> Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.<br> <strong>Computer literacy:</strong> MS Office applications.<br> <strong>Skills:</strong> Good command of systems and legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems, programmes or software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity and inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.</p> <p>Ensures integration of departmental goals in game plans.</p> <p>Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.</p> <p>Hires food and beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</p> <p>Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.</p> <p>Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management.</p> <p>Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner.</p> <p>Manage all business and functions of the F&B Department.</p> <p>Maximise the department’s profitability through operations.</p> <p>Manage operations to ensure the highest quality delivery of food and beverage products and service.</p> <p>Control and analyse the below points:</p> <ul> <li>Sales and costs</li> <li>Display quality and service standards of F&B products</li> <li>Ensure proper use, protection and maintenance of departmental utensils</li> </ul> <p>Conduct activities to increase customer satisfaction and enhance service quality.</p> <p>Mentor and follow-up monthly employees turnover.</p> <p>Consolidate business relationships between employees in the department.</p> <p>Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department.</p> <p>Organise meetings to obtain data and achieve results.</p> <p>Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region.</p> <p>Make plans with department managers in order to deliver successful organisations within the hotel.</p> <p>Attend departmental meetings and the management meeting according to the hotel management calendar.</p> <p>Update the below areas related to food and beverages according to the hotel’s policies and procedures:</p> <ul> <li>Finance, standards, employees and trainings, outlets and recreation/entertainment</li> </ul> <p>Conduct promotional activities to increase sales and conduct meetings for banquet organisations.</p> <p>Ensure protection, maintenance and replacement of materials and utensils.</p> <p>Prepare and monitor monthly and annual F&B departmental budget.</p> <p>Arrange for minimum and maximum storage of materials and utensils that belong to the F&B Department.</p> <p>Contribute to preparing the hotel’s income plans and marketing programmes.</p> <p>Research opportunities for professional self-development.</p> <p>Deliver the income and expenses of the F&B Department in line with the facility’s budget discipline. Develop plans based on data of previous years.</p> <p>Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager’s approval.</p> <p>Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employees’ commitment to the facilities.</p> <p>Ensure order and control of communication, as effective communication will also increase productivity in the F&B Department.</p> <p>Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis.</p> <p>Conduct brainstorming sessions and group work to unleash employees’ talents.</p> <p>Take part in the Food Safety Team and attend MR meetings.</p> <p>Identify and understand issues, problems, and opportunities; obtain and compare information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.</p> <p>Predict that all activities and purchased equipment and belongings may create disease for the environment; join all activities which are organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and carry on necessary trainings.</p> <p>Provide minimum consumption of currently used items and equipment such as paper and printed materials.</p> <p>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Carry on implementing decisions which were taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</p> <p>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p> <p>Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education/Experience:</strong> 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in the same position and experience with applying the main principles and/or different methods.</p> <p><strong>Foreign language:</strong> Sufficient level of English to communicate effectively with guests and employees.</p> <p><strong>Courses and training:</strong> Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.</p> <p><strong>Computer literacy:</strong> MS Office applications.</p> <p><strong>Skills:</strong> Good command of systems and legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems, programmes or software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity and inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>Closely deal with all requests, problems, and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</li> <li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li> <li>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow up on the matter.</li> <li>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li> <li>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions, and problems, and find solutions to these.</li> <li>Write down any comments, requests, suggestions, and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</li> <li>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and email them to all of the department managers.</li> <li>Identify the special days of guests such as birthdays, wedding anniversaries, etc., make the necessary organisation together with the related departments and monitor the organisation.</li> <li>Work in coordination with all departments and ensure the flow of necessary information.</li> <li>Take all special orders from guests such as birthday cakes, flowers, etc., inform the necessary departments and ensure that the order is delivered to the guest.</li> <li>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication, etc. placed by guests are met as soon as possible.</li> <li>Follow the VIP procedures and greet VIP guests and bid them farewell.</li> <li>Walk agency representatives and potential guests around the facility.</li> <li>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li> <li>Handle guest requests for the à la carte restaurants and fill out a reservation form for each à la carte restaurant and inform the F&B Department.</li> <li>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</li> <li>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li> <li>Support hotel sales. Is authorised to sell charged services.</li> <li>Take part in the Emergency Response Teams.</li> <li>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</li> <li>Respond to guest inquiry forms and all written suggestions, complaints, etc.</li> <li>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</li> <li>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li> <li>Take part in training programmes and departmental internal communication meetings.</li> <li>Due to being in direct contact with guests, must always look clean, neat, and fresh.</li> <li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out, etc.).</li> <li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</li> <li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school diploma.</li> <li>Experience: At least 2 years of experience in the industry.</li> <li>Foreign language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French, or Russian.</li> <li>Courses and training: Prior attendance in seminars and trainings related to the job.</li> <li>Computer literacy: MS Office applications, Front Office programmes (Fidelio, Opera, etc.).</li> <li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques, and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li> </ul></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>What you’ll do</h4> <p><strong>Role purpose:</strong><br> Act as architecture and design authority across IT organization.<br> Impact assessment of requirements arising from the business and product owners to define solutions that align with our architecture strategy and achieve the optimum balance between compliance to requirements and delivery time/costs.<br> Contributing to the technical solution architecture strategy and roadmap.<br> Responsible for delivering end to end solution designs that meet business needs and requirements.<br> Responsible for aligning Vodafone Egypt IT roadmap with group strategy and guidelines.<br> In charge of resolving technology disagreements among different IT teams.<br> Responsible for auditing/reviewing IT processes and solutions.<br> Instruct and follow up on delivery teams to modify them according to IT strategy.</p> <h4>Who you are</h4> <p><strong>Job responsibility:</strong></p> <ul> <li>Lead technical design activities for major business and technology projects across IT in a way that directly impacts revenue, cost saving initiatives and NPS.</li> <li>Manage business requirements planning to ensure they are reflected into technology enablers to be implemented by delivery teams, ensuring overall business objectives will be realized.</li> <li>Lead strategic technical activities that require cooperation with group architecture team(s) and adapt Vodafone group P&S related architecture initiatives within Vodafone Egypt in a way that suits local targets and strategies.</li> <li>Work with SMEs and technical domain/chapter leads across the IT organization on designing solutions and identifying needed technical capabilities and required systems changes.</li> <li>Deliver solution technical documents such as SoW and HLD describing the end to end solution architecture and roles and responsibilities of systems and teams.</li> <li>Participate in RFP and PoC process of new technical platforms and capabilities.</li> <li>Authorized to take necessary decisions to resolve technical conflicts among different delivery functions.</li> <li>Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>What's in it for you</h4> <p><strong>Core competencies and technical skills:</strong></p> <ul> <li>Proven and demonstrable architecture, development and technical leadership skills (within the telecom industry would be a bonus).</li> <li>Clear logical thinker and problem solver, able to think outside the box with a pragmatic approach to solution development.</li> <li>A deep understanding of technical security concepts to protect us and our users.</li> <li>A track record of building reliable and safe distributed systems, with an appreciation of the trade-offs made during construction.</li> <li>Stakeholder management (IT, business) and good communication skills, striking the right balance between complexity, business requirements, affordability, delivery risk, etc.</li> <li>Strong communicator, with a passion for new technology and a drive to push your boundaries.</li> <li>Strong decision making and leadership capabilities.</li> <li>Helicopter view identifying key information and patterns.</li> <li>Innovativeness and ability to generate viable alternatives out of challenging situations.</li> <li>Proven ability to work in virtual teams.</li> </ul> <p><strong>Must have technical / professional qualifications:</strong></p> <ul> <li>Communication, computer, telecom engineering, computer science or equivalent bachelor’s degree is a must.</li> <li>At least 7 years technical experience in different telecommunication and/or IT domains.</li> <li>Must have worked in at least 2 different technology areas before, preferably in telecom/IT related domains.</li> <li>Hands-on experience in developing and delivering different IT/telecom related applications and services.</li> <li>Previous experience in multinational/vendor companies is a plus.</li> <li>Previous experience working on large scale and complex IT projects.</li> <li>IT/enterprise architecture standards, frameworks, reference models background is a plus.</li> <li>Knowledge of agile principles and methodologies – previous experience working in an agile environment is a plus.</li> <li>Knowledge of infrastructure, cloud, and virtualization concepts and solutions.</li> <li>Knowledge of different OS/DB types.</li> <li>Knowledge of software development techniques, REST web services, SOA, architecture patterns, and microservices architecture.</li> <li>Experience in integration/middleware domain is a plus.</li> <li>TOGAF, AWS or equivalent certifications is a plus.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Associate<br><b>Job Description &amp; Summary</b><br>A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.<br><b>About PwC:</b> At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team. <br><b>Role Description/ Purpose</b><br>Technical Business analyst working in a team of analysts on digital asset delivery.<br><b>Key Responsibilities/ Activities</b><br>Details on the core tasks and activities that the person will perform<br>Requirements gathering, backlog population, business case creation, workshops, business requirements documentation etc.<br><b>Key Skills Required</b><br><b>Management Requirements</b> management is an activity that requires the identification, documentation, tracking, communication, and verification of the stakeholders' requirements within a project. It also involves managing changes to the requirements to ensure that the proposed solution meets the stakeholders' needs.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e. experience in requirements gathering for digital assets)<br><b>Business Process Workflow </b>Business process workflow is a method of managing and visualizing a business process from start to finish. It typically involves the visualization of tasks, tasks associated with specific individuals or teams, and the sequence of tasks which must be completed in order for the process to reach completion. It outlines the flow of activities, resources, and information.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in using tooling to capture and visualise business processes)<br><b>Business Process Improvement </b>Business process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of future state processes)<br><b>Non-Functional Requirement (NFR) </b>A non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions. The plan for implementing functional requirements is detailed in the system design.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in documenting non-functional requirements)<br><b>Developing User Stories </b>Developing user stories is developing ways to describe the why and the what behind the day-to-day work of development team members, often expressed as persona + need + purpose. Understanding their role as the source of truth for what your team is delivering, but also why, is key to a smooth process.Must HaveIntermediateGained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of user story documentation)<br><b>Requirement Workshops </b>Collaborative sessions or meetings involving stakeholders and subject matter experts to gather, analyze, and define requirements for a project, system, or solution.Nice To Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience of running requirements gathering workshops with technology and business stakeholders)<br><b>Relevant Experience Areas</b><br>Fluent in German and English language proficiency<br>4+ years of relevant work experience in Business Analysis<br>Particular industries, domains or technologies that the person should be familiar with<br>Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements, populating backlogs with well formed information, a good understanding of creating business cases, using process mapping tools, and producing high quality documentation.<br><b>Training/ Qualifications Required</b><br>Any certifications, educational background or mandatory training<br>Ideally BCS Diploma in Business Analysis, Workshop facilitation &amp; ideation, Benefits analysis &amp; definition, BCS or APMG Agile BA certification<br>Preferred Communication Skills<br>Expectations for internal or client engagement levels and of English proficiency<br>Multiple, virtual meetings, written, high level of english proficiency<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, Go-to-Market Strategies, Inclusion {+ 14 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ol><li><ol><li>Assist the Sous Chef in the full operation of all kitchen units.</li><li>Is responsible for the cost, quality, hygiene, taste, presentation of all types of food produced in or purchased by the facility and the customer satisfaction related to these.</li><li>Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard.</li><li>Identify the work methods and cooking standards and ensure that these are applied to ensure that food is prepared in a quality manner and that personnel work efficiently.</li><li>Work in a coordinated manner with all section chefs and instruct them as needed.</li><li>Personally control that the presentation and quality of food prepared for breakfast, lunch and dinner is in accordance with the standards.</li><li>Prepare the list of materials to be purchased, place their orders on the system and check the meat, fish and vegetables that are purchased.</li><li>Control the daily provision vouchers and accelerate the circulation of slow-moving supplies.</li><li>Check the cooling systems of food storages and ensure that food is used according to the first in, first out principle.</li><li>Plan food production in accordance with the stages identified by the Executive Culinary Chef.</li><li>Control the current status of raw foods and provisions as well as the way that excess food is used, prevent food from spoiling, use excess food in an efficient manner, and control the portions of food.</li><li>Is responsible for preparing standard recipes for all foods produced in order to standardise the portions, taste and quality.</li><li>Continuously monitor that the personnel working in the department comply with personal hygiene rules.</li><li>Ensure that the records needed for the food safety system are kept regularly.</li><li>Check all of the storage houses at the beginning of work and ensure that they are orderly, deliver old products to production, and make sure that the remaining food is made use of.</li><li>Check the menu and inform and warn personnel of any missing or problematic products so that the same situation does not re-occur.</li><li>Monitor the performance of personnel and report personnel that do not work efficiently to the Executive Sous Chef.</li><li>Organise the personnel’s weekly schedule. Control the monthly timecards and submit to the Executive Culinary Chef for approval.</li><li>Identify the training needs of kitchen personnel and ensure that the necessary trainings are organised and delivered.</li><li>Deliver trainings to food production personnel about menu preparation, product recipes and food costs etc. (except for standard trainings such as the Food Safety System and ISO standards).</li><li>Predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>Implement necessary warnings and departmental trainings in order to save energy inside the facility. &nbsp;</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>Carry out all responsibilities related to the quality management systems implemented at the facility.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li><li>Carry out all responsibilities related to Protection from pandemic disease &amp; action response implemented at the facilities</li></ol></li></ol><br>Qualifications<br><br><ul><li><strong>Education: </strong>At least a high school or vocational diploma.</li><li><strong>Experience: </strong>Extensive practical and managerial experience related to the processes in the respective department (at least 5 years).</li><li><strong>Foreign Language:</strong> At least intermediate level English.</li><li><strong>Courses and Training:</strong> Prior attendance in courses and seminars in the related field.</li><li><strong>Computer Literacy:</strong> Basic computer applications.</li><li><strong>Skills:</strong> Has excellent command of all products and cooking techniques in the related field and is responsible for business development. Has advanced knowledge of the other kitchen sections and processes. Has knowledge of local or international cuisine.</li></ul><br>Additional Information<br><br><p>2.23 Implement his responsibilities in order to eliminate and collect waste in a proper way,<br>reduce environmental pollution and harmful effects to the environment and lead to<br>staffs.<br>2.24 Provide carrying chemicals safely, carrying, storing and using in accordance with<br>laws, controlling reducing chemical dirtiness.<br>2.25 Carry out all responsibilities related to the quality management and food safety<br>management systems implemented at the facility.<br>2.26 Carry out all other duties assigned by managers and hotel management not specified<br>in the job description.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Associate<br><b>Job Description &amp; Summary</b><br>A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.<br><b>About PwC:</b> At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team. <br><b>Role Description/ Purpose</b><br>Technical Business analyst working in a team of analysts on digital asset delivery.<br><b>Key Responsibilities/ Activities</b><br>Details on the core tasks and activities that the person will perform<br>Requirements gathering, backlog population, business case creation, workshops, business requirements documentation etc.<br><b>Key Skills Required</b><br><b>Management Requirements</b> management is an activity that requires the identification, documentation, tracking, communication, and verification of the stakeholders' requirements within a project. It also involves managing changes to the requirements to ensure that the proposed solution meets the stakeholders' needs.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e. experience in requirements gathering for digital assets)<br><b>Business Process Workflow </b>Business process workflow is a method of managing and visualizing a business process from start to finish. It typically involves the visualization of tasks, tasks associated with specific individuals or teams, and the sequence of tasks which must be completed in order for the process to reach completion. It outlines the flow of activities, resources, and information.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in using tooling to capture and visualise business processes)<br><b>Business Process Improvement </b>Business process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of future state processes)<br><b>Non-Functional Requirement (NFR) </b>A non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions. The plan for implementing functional requirements is detailed in the system design.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in documenting non-functional requirements)<br><b>Developing User Stories </b>Developing user stories is developing ways to describe the why and the what behind the day-to-day work of development team members, often expressed as persona + need + purpose. Understanding their role as the source of truth for what your team is delivering, but also why, is key to a smooth process.Must HaveIntermediateGained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of user story documentation)<br><b>Requirement Workshops </b>Collaborative sessions or meetings involving stakeholders and subject matter experts to gather, analyze, and define requirements for a project, system, or solution.Nice To Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience of running requirements gathering workshops with technology and business stakeholders)<br><b>Relevant Experience Areas</b><br>4+ years of relevant work experience in Business Analysis<br>Particular industries, domains or technologies that the person should be familiar with<br>Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements, populating backlogs with well formed information, a good understanding of creating business cases, using process mapping tools, and producing high quality documentation.<br><b>Training/ Qualifications Required</b><br>Any certifications, educational background or mandatory training<br>Ideally BCS Diploma in Business Analysis, Workshop facilitation &amp; ideation, Benefits analysis &amp; definition, BCS or APMG Agile BA certification<br>Preferred Communication Skills<br>Expectations for internal or client engagement levels and of English proficiency<br>Multiple, virtual meetings, written, high level of english proficiency<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&amp;M), Process Mapping, Process Standardization, Program Management, Project Budgeting {+ 23 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>