Financial Analyst Jobs in Egypt

Company Overview<br><br>Exe Qut is a leader in consulting, delivering customized solutions for enterprise applications and digital platforms. We emphasize transparency, collaboration, and addressing core business challenges through a structured, agile development process. Partnering with clients from ideation to deployment, we ensure that our solutions deliver long-term value and streamline the user experience.<br><br>Job Description<br><br>Exe Qut is looking for a Senior Backend Java Engineer to join our growing international team. The ideal candidate will experience in developing backend systems using Java and Spring Boot, with a foundational understanding of service-oriented architectures. You will work with a multinational team and support U. S.-based clients, so fluency in English and comfort with U. S. time zones (EST core hours) are a must. <br><br>This is a role for someone who is passionate about backend development, eager to grow, and ready to contribute to real-world enterprise solutions from day one, supported by experienced senior engineers who will mentor and guide your development. <br><br>Primary Responsibilities<br><br>Assist in the design and implementation of RESTful APIs and backend services using Java and Spring Boot Contribute to development tasks under the guidance of senior engineers with best practices in mind. Collaborate with cross-functional teams including product managers, frontend developers, and Dev Ops. Participate in code reviews, architecture discussions, and sprint planning — learning from senior feedback and gradually contributing your own. Write clean, scalable, and well-documented code. Assist in troubleshooting production issues and contribute to root cause analysis under senior guidance. Optional: Support product ownership tasks such as requirement elicitation and solution scoping. <br><br><br>Qualifications And Requirements<br><br>Technical Expertise:<br><br>5+ years of professional or project-based experience in backend Java development. Foundational hands-on experience with Spring Boot. Basic experience designing and consuming REST APIs. Foundational understanding of software development best practices and architecture patterns. Fluent English Communication. <br><br><br>Bonus Skills (Nice-to-Have):<br><br>Java certification(s) Any exposure to Azure — even in a learning or academic context. Basic Familiarity with CI/CD concepts and pipelines <br><br><br>Soft Skills & Work Expectations:<br><br>Fluent English communication (written and verbal) Availability during US East Coast core hours (9 AM 1 PM EST) from Monday to Friday Strong analytical and problem-solving skills Ability to work in a collaborative, agile, and remote-first environment <br><br><br>Role Type: Full-Time<br><br>Location: Remote (aligned with USA time zones)<br><br>Working Days: Monday - Friday<br><br>Hiring Timeline: Immediate<br><br>We're excited to meet backend engineer who is passionate about building scalable, high-impact systems apply now and lets build something great together!

About Flash<br><br>Flash is an early-stage Cairo-based fintech aiming to support our society’s financial well-being, one person at a time.<br><br>Flash has raised a $6M seed round from leading international investors and is approved by the Central Bank of Egypt in partnership with Banque Misr.<br><br>Our founding team has deep local and international experience working at top consumer-facing technology companies.<br><br>Role Overview<br><br>We are looking for a highly experienced Staff Software Engineer with deep expertise in Golang to help design and build scalable, high-performance systems. In this role, you will be a technical leader, influencing architecture decisions, mentoring engineers, and shaping the future of our platform. You will work closely with product, design, and other engineering teams to deliver robust, reliable, and innovative solutions.<br><br>Key Responsibilities<br><br>Lead the design and implementation of scalable backend systems and APIs using Golang Drive technical architecture decisions, ensuring high reliability, performance, and maintainability Collaborate with cross-functional teams to define requirements and deliver features end-to-end Provide technical mentorship and code/design reviews to elevate engineering quality and velocity Foster a strong engineering culture centered around ownership, innovation, and reliability Identify bottlenecks, optimize processes, and continuously improve squad performance and engineering practices Lead initiatives to improve engineering processes, code quality, and team productivity Own critical services or components, ensuring uptime, observability, and operational excellence Stay up-to-date with developments in Go, backend architecture, and cloud-native practices<br><br>Requirements<br><br>7+ years of backend engineering experience, including 2+ years of leading or mentoring engineers Deep proficiency in Golang and strong understanding of microservices and distributed systems Solid understanding of system design, APIs, REST/Graph QL, message queues (e.g., Kafka), and databases (SQL/NoSQL) Experience deploying and operating services on AWS, GCP, or other cloud platforms using tools like Docker and Kubernetes Familiarity with secure coding practices, particularly for financial or regulated environments Strong communication and collaboration skills. able to align engineers and product stakeholders<br><br>Nice to Have<br><br>Prior experience in fintech or building financial platforms (payments, wallets, banking APIs, etc.) Knowledge of security standards like PCI-DSS, SOC 2, or ISO 27001Experience with observability tooling (e.g., Prometheus, Grafana, Data Dog) Familiarity with CI/CD pipelines, Git Ops, and infrastructure as code (e.g., Terraform, Helm)<br><br>What We Offer<br><br>A collaborative and dynamic work environment in a fun office with a garden and fully equipped kitchen.<br><br>Opportunities for professional development and career growth The chance to work on impactful projects in the fintech industry Social and medical insurance coverage Monthly credit for use on our app<br><br>Powered by Jazz HR<br><br>vad LLklbdu

Company Description Sesco Steel is a steel fabrication and industrial production network serving clients across global markets, with a structural steel fabrication capacity of 200,000 metric tonnes annually. Through facilities in 10th of Ramadan City and Damietta in Egypt, and Dammam in Saudi Arabia, the group supports a broad portfolio including plate works, pipes, towers, electromechanical handling equipment, semi-trailers, and specialized industrial products. Its operations feature fully automated production lines, advanced CNC machinery, robotic systems, and ERP-integrated workflows, positioning Sesco Steel among the most advanced fabrication companies in the region. This high-capacity, technology-driven network enables shorter lead times, consistent quality, and reliable execution for large-scale industrial projects. Serving industries such as oil and gas, petrochemicals, power and energy, infrastructure, water treatment, mining, logistics, and manufacturing, Sesco Steel is committed to optimized steel solutions and superior project performance across regional and overseas markets. Role Description The Detailing Section Head is a full-time, on-site role based in Cairo, Egypt, responsible for leading and overseeing the steel detailing team and ensuring accurate, timely delivery of fabrication drawings and documents. This role coordinates detailing activities across projects, reviews and approves shop drawings, connection details, and material lists, and ensures compliance with design specifications, industry standards, and client requirements. The Detailing Section Head collaborates closely with engineering, production, and project management teams to resolve technical issues, optimize fabrication processes, and support efficient project execution. Daily responsibilities include assigning and monitoring workloads, implementing quality control procedures, managing detailing schedules, and maintaining clear documentation and communication channels. The role also contributes to process improvement, supports the adoption of relevant detailing software and tools, and provides mentorship and performance feedback to team members. Qualifications Strong experience (8-10 years) in structural steel detailing, including preparation and review of shop drawings, connection details, and material take-offs. Proficiency in industry-standard detailing software (e.g., Tekla Structures, and Auto CAD or equivalent) and familiarity with 3D modeling and BIM workflows. Solid understanding of structural engineering principles, steel fabrication processes, codes, and standards relevant to industrial and infrastructure projects. Demonstrated leadership abilities in managing detailing teams, allocating resources, and supervising project delivery in a fast-paced environment. Excellent coordination and communication skills for working with engineering, production, quality, and project management stakeholders. Strong attention to detail, analytical thinking, and problem-solving skills for resolving design and fabrication conflicts. Experience in large-scale industrial projects within sectors such as oil and gas, petrochemicals, power, infrastructure, or similar is highly beneficial.

About Us: Cyber Shield delivers fortified cybersecurity and intelligent IT solutions designed to protect and optimize Egypt’s expanding digital landscape. The company focuses on enabling organizations to operate with trust, resilience, and confidence by combining strong security practices with smart infrastructure design. Cyber Shield partners with businesses across Egypt to secure critical systems, streamline operations, and support sustainable growth. Team members contribute to building secure digital environments that help clients stay ahead of evolving threats while maintaining operational efficiency.<br>Working Conditions: Full-Time , On-Site Role Location: Sheikh Zayed City <br>Role Description The Senior Architectural Engineer will lead the design, planning, and implementation of complex construction and infrastructure projects that support Cyber Shield’s secure IT facilities and operational environments. This full-time, on-site role based in El shiekh zayed city involves developing architectural concepts, preparing detailed drawings and specifications, and coordinating with civil engineering and construction teams to ensure projects meet safety, regulatory, and performance standards. The Senior Architectural Engineer will oversee project timelines and budgets, manage stakeholder expectations, and collaborate closely with cross-functional teams to integrate physical infrastructure with technical and security requirements. Daily responsibilities include reviewing design proposals, monitoring construction progress, resolving technical issues, and driving continuous improvement in design quality and project delivery.<br>Qualifications Candidates should possess strong Architecture skills, including concept development, detailed design, and familiarity with relevant codes and standards. Candidates should possess Civil Engineering and Construction skills to ensure structural integrity, compliance, and practical implementation of designs. Candidates should possess Project Management skills, including planning, scheduling, budgeting, risk management, and stakeholder coordination. Candidates should possess Teamwork and cross-functional collaboration skills to work effectively with engineering, construction, and IT/security teams. Relevant bachelor’s degree in Architecture, Civil Engineering, or a closely related field; advanced degree or professional certifications (e.g., PMP, PE) are beneficial. Proven experience in leading medium to large-scale infrastructure or building projects, ideally within technology, industrial, or secure facilities environments. Proficiency in architectural and engineering design tools (e.g., Auto CAD, Revit, BIM software) and strong technical documentation skills. Working knowledge of local building regulations, safety standards, and sustainability principles; experience in secure or mission-critical facilities is a plus. Strong analytical, problem-solving, and communication skills, with the ability to make sound decisions under time and resource constraints.<br>Wanna Join our Expanding Team ? Apply Now via Job post or send your CV to: k.hesham@cybershieldits.com

Company Description Grand Plast is a leading Egyptian industrial and trading company specializing in plastic products, serving both the local market and international clients. Established in 1996, the company is committed to high quality standards across its product range to ensure customer satisfaction. Grand Plast exports to multiple countries, including Lebanon, Jordan, Libya, Kenya, Palestine, Kuwait, Morocco, Cyprus, and Saudi Arabia. The company employs around 400 well-trained and talented team members, offering a professional environment that supports growth and development. Grand Plast continues to expand its regional presence and invest in modern manufacturing technologies. Role Description *1. Preventive Maintenance:** Implement preventive maintenance plans for equipment and machinery.* Monitor adherence to maintenance schedules and minimize unexpected breakdowns.* Analyze breakdown data to improve maintenance plans.<br>*2. Corrective / Breakdown Maintenance:** Quickly and efficiently diagnose mechanical and electrical faults.* Perform repair and corrective maintenance activities to minimize equipment downtime.* Identify the root causes of breakdowns through *Root Cause Analysis (RCA)*.<br>*3. Mechanical Systems:** Handle mechanical systems, including *Bearings, Gearboxes, Pneumatics, and Hydraulics*.* Read mechanical drawings and perform dismantling and assembly activities.* Monitor the condition of consumable parts and determine replacement requirements.<br>*4. Electrical & Control Systems:** Work with industrial electrical *Control Panels*.* Read and interpret *Electrical Schematics*.* Work with *PLCs, Sensors, and Drives, preferably with experience in **Siemens, Omron, or Schneider* systems.* Inspect, diagnose, and troubleshoot electrical faults.<br>*5. Improvement & Development:** Suggest improvements to enhance equipment efficiency and reduce breakdowns.* Improve energy consumption and minimize production waste.* Monitor and improve *Maintenance KPIs*.<br>*6. Reporting & Follow-up:** Prepare daily and weekly maintenance reports.* Document breakdowns, root causes, and corrective actions taken.* Monitor spare parts and identify maintenance requirements.<br>Qualifications Strong knowledge of Mechatronics and Electromechanics, with the ability to integrate mechanical, electrical, and control systems in industrial machinery. Solid background in Electrical Engineering, including power systems, motor control, sensors, and PLCs or other industrial controllers. Hands-on experience in Maintenance & Repair of automated production equipment, including diagnostics, preventive maintenance, and root cause analysis. Proficiency in Electronics, such as circuit components, wiring, and troubleshooting of control boards and instrumentation. Bachelor’s degree in Mechatronics Engineering is must. Experience in industrial or manufacturing environments, preferably in plastics or similar process industries. Ability to read and interpret technical drawings, electrical schematics, and equipment manuals. Good communication skills, ability to collaborate with cross-functional teams, and strong problem-solving abilities. Comfort working on-site in a fast-paced production setting and adhering to safety and quality standards.

Customer Service Agent – Travel & Tourism Join one of Egypt’s established and leading travel companies. We take pride not only in our growth, but in the people behind it. We value talent, potential, and professional development, providing a supportive environment where ambitious people can build meaningful careers.<br>We are looking for a Customer Service Agent to join our Cairo team. The ideal candidate is communicative, organized, solution-oriented, and capable of providing excellent support to travelers before, during, and after their experiences. Key Responsibilities Customer Support: Handle customer inquiries through calls, email, Whats App, and other communication channels. Booking Support: Assist customers with booking details, tour arrangements, pickup information, and itinerary-related inquiries. Pre-Tour Coordination: Contact customers before their activities to confirm necessary details and ensure smooth arrangements. Problem Resolution: Handle customer concerns, booking modifications, and operational issues efficiently and professionally. Customer Follow-Up: Maintain communication with customers when required and ensure a high level of satisfaction throughout their experience. Internal Coordination: Communicate effectively with Operations, Reservations, and other departments to resolve customer requests. Data & Records: Maintain accurate customer, booking, and communication records. Service Quality: Represent Sheba Tours professionally and contribute to maintaining our customer-service standards. Requirements Education: Bachelor’s degree; Tourism & Hotels, Languages, Business Administration, or related fields are preferred. Languages: Fluent Arabic proficiency and Very Good to Fluent English proficiency, both written and spoken. Strong communication and interpersonal skills. Good problem-solving skills and ability to remain professional under pressure. Strong attention to detail and organizational skills. Comfortable communicating with international customers. Experience: Previous customer service or tourism experience is an advantage, but motivated fresh graduates with the right skills and potential are strongly encouraged to apply. Working Conditions & Compensation Location: Sheraton, Cairo – Office-Based Office Working Hours: 3 hours per day Weekly Holiday: Provided Net Salary: 15,000 EGPAdditional Compensation: Performance-based commission & bonus system<br>Due to the nature of travel operations and customer support, certain situations may require remote availability outside the regular 3 office hours when needed. This does not mean continuous working hours; rather, team members may be required to respond to or follow up on specific time-sensitive matters when necessary.<br>Who We're Looking For We're not only looking at years of experience. We value communication skills, responsibility, adaptability, and genuine potential. If you're motivated, enjoy communicating with people, can solve problems effectively, and want to develop your career within a growing travel company, we'd be happy to hear from you. Sheba Tours | Since 2009

Company Description Amjaad Technology is a leading corporation in IoT and utility management, specializing in smart metering solutions for electricity, water, BTU, and gas. Through its innovative io Meter System, the company supports utility service providers, real estate developers, and smart cities in driving digital transformation and optimizing energy management. Amjaad Technology also develops platforms for community and facilities management in smart cities to enhance efficiency, resource utilization, and operational workflows. With over 300 projects implemented across Egypt, Saudi Arabia, and the UAE, its solutions have positively impacted more than 200,000 people. The company is committed to improving operational efficiency and contributing to the creation of sustainable, technology-driven communities.<br>Role Description The Local Procurement Specialist – Electrical is a full-time, on-site role based in Qesm El Maadi. This position is responsible for managing the end-to-end local procurement process for electrical materials, components, and services, ensuring timely and cost-effective sourcing that meets technical and quality requirements. Day-to-day tasks include preparing and processing purchase orders, coordinating with internal stakeholders to define specifications, and engaging with suppliers to secure competitive pricing and favorable terms. The specialist will evaluate vendor performance, maintain accurate procurement records, and monitor inventory levels to support ongoing projects. The role also involves supporting contract negotiations, resolving delivery or quality issues, and contributing to continuous improvement of procurement processes aligned with company policies and sustainability objectives.<br>Qualifications<br> <br>Candidates should possess strong procurement skills, including experience in local sourcing of electrical materials and managing end-to-end Procurement activities. Candidates should possess skills in Purchase Orders management, including preparing, reviewing, and tracking orders to ensure timely delivery and cost control. Candidates should possess Supplier Evaluation capabilities, including assessing vendor performance, quality, reliability, and compliance with company standards. Candidates should possess Contract Negotiation skills, including the ability to secure favorable commercial and legal terms while maintaining strong supplier relationships. Candidates should possess Analytical Skills, including the ability to analyze quotations, cost structures, and market trends to support data-driven decisions. Relevant qualifications include a bachelor’s degree in Electrical Engineering, Business, Supply Chain Management, or a related field. Experience in electrical procurement within utilities, construction, or smart city projects is highly beneficial. Strong communication, organization, and time-management skills, with the ability to work collaboratively with cross-functional teams on-site in Qesm El Maadi. Proficiency in MS Office and procurement/ERP systems, with knowledge of local market regulations and standards related to electrical materials.

We're Hiring: Senior Sales Executive (Software, Saa S & IT Solutions) At Moselay Media Development (MMD), we are expanding our sales team! We are looking for a Senior Sales Executive to help us drive growth, build strategic client relationships, and expand our market presence in delivering cutting-edge software development, mobile apps, Saa S products, and digital transformation solutions. About Moselay Media Development (MMD):Moselay Media Development (MMD) is a leading software house and tech agency specializing in high-performance software engineering, mobile apps, web design, blockchain solutions, and digital transformation workflows. Over our journey, we have successfully partnered with various clients to deliver impactful software solutions, most notably projects like [Memaar El Morshedy], [El gouna Film Festival], [Miraco], [L’Oréal], [AXA] and a lot of successful projects. helping businesses automate workflows and accelerate growth. Key Responsibilities:Identify & Generate Leads: Prospect, qualify, and secure new business opportunities through networking, cold outreach, and market research. Full Sales Cycle Management: Handle the entire sales pipeline from initial contact, pitching, and requirement gathering, all the way to closing deals and contract negotiation. Consultative Selling: Understand clients' business challenges and collaborate with our technical team to propose tailored software development, Saa S products, mobile apps, or blockchain solutions. Relationship Management: Build and maintain strong, long-lasting relationships with C-level executives, decision-makers, and key stakeholders. Client Meetings & Project Selling: Conduct physical (offline) or virtual (online) meetings with clients to pitch, present, and actively sell our software development and tech solutions. Market Insight: Keep a pulse on tech market trends, competitor activities, and industry insights to spot new revenue streams. What We’re Looking For:Experience: +3 years of proven B2B sales experience, preferably within a Software House, Saa S company, IT Services, or Tech Agency. Tech Savvy: Strong understanding of Saa S models, software development, mobile applications, digital transformation, and modern tech solutions. Communication Skills: Good communication, negotiation, and presentation skills with an Intermediate or fluent level of English. Target-Oriented: A proven track record of meeting and exceeding sales quotas and revenue targets. Self-Starter: Highly motivated, resilient, and capable of working independently as well as part of a team. What We Offer:Competitive base salary + lucrative, uncapped commission structure. A collaborative, innovation-driven work culture. Opportunities for rapid career growth in a fast-paced tech environment.<br> Location: Dokki, Giza, Egypt. (Work arrangement: 2-3 days a week from the office). How to Apply: If you are ready to take your tech sales career to the next level, apply here for more information: https://forms.gle/4181kp38o VBmgxj79

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Title</strong> <br>Senior Site Civil Engineer – Solar PV &amp; BESS Project<br> <br><br><strong>Summary</strong> <br>We’re looking for an experienced <strong>Senior Site Civil Engineer</strong> to join a major renewable energy project in <strong>Dandarh, Egypt</strong>. This site-based role is ideal for professionals with strong civil engineering expertise in utility-scale solar and energy storage projects. You’ll play a key part in delivering a large-scale, sustainable development while benefitting from accommodation, transport, and medical coverage.<br> <br><br><strong>Salary</strong> <br><strong>EGP 80,000 – 100,000 net per month</strong><br> <br><br><strong>Location and Working Pattern<br></strong> Dandarh, Egypt – full-time, site-based position. Accommodation and local transportation will be provided.<br> <br><br><strong>Client Overview</strong> <br>Our client is a leading global player in renewable energy, delivering sustainable projects worldwide. This is your opportunity to contribute to critical clean energy initiatives within a collaborative, multicultural team.<br> <br><br><strong>Responsibilities</strong><ul><li>Lead and supervise all civil construction activities for PV Solar Plant and BESS facilities.</li><li>Review and interpret engineering drawings, designs, and construction documentation.</li><li>Monitor construction progress and ensure compliance with approved standards.</li><li>Supervise excavation, grading, earthworks, and other associated civil infrastructure works.</li><li>Oversee construction of PV module structures, inverter foundations, and underground utilities.</li><li>Manage subcontractor activities and ensure adherence to project specifications and safety standards.</li><li>Conduct site inspections and resolve construction issues promptly.</li><li>Prepare and review progress reports, technical documentation, and handover records.</li></ul><strong><br>Must-have Requirements</strong><ul><li>Bachelor’s degree in <strong>Civil Engineering</strong> or related field.</li><li>8–12 years of relevant site-based civil construction experience.</li><li>Strong background in large-scale renewable projects, ideally solar PV and/or BESS installations.</li><li>Proven ability to supervise contractors and manage on-site activities effectively.</li><li>Proficiency with civil engineering works, quality control, and HSE standards.</li></ul><strong><br>Nice-to-have Skills</strong><ul><li>Previous experience on PV Solar Plants of 100 MW+ or grid-scale BESS projects.</li><li>Familiarity with tracker-based PV systems.</li><li>Knowledge of Primavera P6 or other project planning tools.</li><li>Experience working with EPC contractors in international settings.</li></ul><strong><br>Benefits</strong><ul><li>Family medical insurance.</li><li>Accommodation provided.</li><li>Local transportation provided.</li></ul><strong><br>Apply Now</strong> <br>If you meet the requirements and are ready to take on this exciting challenge, apply today by submitting your CV.<br><br>The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.<br>&nbsp;<br>We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.<br>&nbsp; </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><br> Civil Engineering, Site Supervision, Construction Management, HSE Compliance, Project Coordination<br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is a regional IT services provider delivering enterprise technology, application development, process management, and IT support solutions to clients worldwide.<br> Working across the Information Technology and Services sector, the company supports complex business environments where reliable systems, strong operational control, and responsive support are essential to day-to-day performance.<br> This role is focused on maintaining the stability and performance of card management and ATM-related applications in a banking and payments environment.<br> As a CMS &amp; ATM Application Support Specialist, you will play a key part in resolving production issues, supporting critical transaction flows, and working closely with technical and operational teams to keep payment services running smoothly.<br> Responsibilities Provide L2/L3 production support for Card Management Systems and ATM-related applications.<br> Troubleshoot issues across card issuance, activation, PIN services, limits, blocking and unblocking, reissuance, and transaction processing.<br> Analyze ISO 8583 messages and end-to-end transaction flows across ATM, POS, e-commerce, and contactless channels.<br> Investigate authorization, clearing, reversal, reconciliation, and settlement issues.<br> Support integrations between CMS, ATM/POS systems, payment platforms, and core banking systems.<br> Analyze transaction and application logs to identify root causes.<br> Coordinate with infrastructure, middleware, database, security, application, and payment scheme teams.<br> Support production releases, changes, post-deployment validation, and operational documentation.<br> Ensure incidents are resolved within SLAs and participate in on-call or shift-based support as needed.<br> Private Health Insurance Training &amp; Development 2+ years of experience supporting CMS, ATM, or payment applications in banking environments, including L2/L3 production support for business-critical systems.<br> Hands-on production support experience with a Card Management System and practical troubleshooting experience with an ATM/POS transaction processing or switching platform.<br> Strong experience analyzing ISO 8583 messages, including authorization, reversal, and clearing flows, with the ability to trace failed transactions end-to-end through application and server logs.<br> Experience supporting integrations between CMS, ATM/POS, payment systems, and core banking systems.<br> Strong SQL skills using Oracle and/or SQL Server.<br> Experience with ticketing or incident management tools and structured incident, problem, and change-management processes.<br> Hands-on experience with an ATM/POS switch such as ACI Base24, Postilion, or a similar platform.<br> Eligibility to work in Egypt.<br> Availability to work rotating shifts, including overnight, weekend, and public-holiday coverage, and to participate in an on-call roster.<br> Ability to respond to high-priority production incidents outside normal business hours when required.<br> Experience with a Card Management System such as Way4, VisionPLUS, TietoEVRY, or a similar platform is a plus.<br> Experience with Thales PayShield 9000/10K or an equivalent HSM is a bonus.<br></span> </div>

Company Description qu TIP is dedicated to helping clients improve effectiveness, efficiency, and profitability through quality business solutions powered by state-of-the-art technology. The company delivers top-tier consulting services and superior mobile business solutions, tailored to each client’s specific needs. By enhancing clients’ competitive edge in a dynamic business environment, qu TIP focuses on long-term value and performance. Clients benefit from ongoing, comprehensive support delivered by an experienced team of technical and business professionals. This collaborative approach creates a setting where skilled talent can work on impactful, technology-driven projects. Role Description Design, build and support Data Warehouses and Reporting solutions Work closely with business stakeholders to gather requirements for reports and dashboards Develop automated anomaly detection, trend forecasting, and scenario modelling solutions using ML algorithms embedded within the BI reporting layer Use AI/ML to automate and optimize ETL workflows, data quality validation, and data classification at scale Evaluate and adopt Microsoft Fabric, Azure Synapse Analytics, and AI-driven data platform capabilities to modernize the data estate Champion AI literacy within the BI team and act as a subject matter expert for AI-enhanced analytics adoption across business units<br>Qualifications B. Sc. / M. Sc. in Computer Science/Engineering4+ years of related experience Experience in full life cycle of Business Intelligence Solutions implementations Solid Experience with Microsoft SQL Server Business Intelligence Stack (Analysis / Reporting / Integration Services) Experience with Azure is preferred. Experience in gathering reporting requirements and documenting the reports specifications Knowledge of ETL Tools for creating Source/ Target definitions and building Mappings Experience in building data warehouses and OLAP cubes Experience in defining facts, Key Performance Indicators (KPIs), measures, dimensions and hierarchies Experience in designing customized interactive dashboards using drill down, guided navigation, prompts, filters, and variables using a familiar tool such as Microsoft Power BI or Tableau or Qlik View Hands-on experience with Azure Machine Learning, Azure AI services, or equivalent ML platforms for integrating predictive models into BI solutions Familiarity with Microsoft Fabric, One Lake, and AI-enhanced data platform capabilities within the Microsoft ecosystem Experience with Copilot for Power BI, Power BI AI visuals, or similar AI-native BI features Understanding of ML model lifecycle concepts: training, evaluation, deployment, and monitoring in the context of analytics and reporting Strong time management skills; ability to organize and prioritize multiple deliverables Ability to analyze and deconstruct complex processes for automation Ability to work successfully with multiple business functions and reporting audiences Good command of written and spoken English

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Role Purpose</strong><br>As a Tracing Advisor, your primary objective is to provide elite-level tracking and investigation services to our global network and valued customers. You will serve as a dedicated problem-solver, conducting deep-dive investigations into shipment incidents to ensure service recovery and maintain the high-performance standards that define DHL Express.<br><strong>Key Responsibilities</strong><br><ul><li><strong>Comprehensive Shipment Investigation:</strong> Perform end-to-end tracing services for undelivered, misrouted, delayed, lost, or damaged shipments.</li><li><strong>Customer Advocacy: </strong>Deliver best-in-class service by fulfilling unique customer needs and providing tailored solutions to complex logistics issues.</li><li><strong>Professional Inquiry Handling: </strong>Manage all trace enquiries with precision, adhering strictly to global service standards and organizational processes.</li><li><strong>Information Expert:</strong> Respond accurately to customer queries regarding pricing, international customs requirements, and shipment status.</li><li><strong>Service Recovery:</strong> Liaise cross-functionally with Operations and other departments to facilitate rapid service recovery and shipment resolution.</li><li><strong>Conflict Resolution: </strong>Confidently handle customer complaints, maintaining professional composure while taking decisive action to resolve issues to full satisfaction.</li><li><strong>Operational Support:</strong> Support Frontline teams by managing overflow calls and assisting with import requests to ensure seamless service continuity.</li><li><strong>Quality Assurance:</strong> Manage and monitor customer satisfaction surveys to gauge service impact and identify areas for improvement.</li><li><strong>Process Compliance:</strong> Adhere to all departmental manuals and procedures while exercising necessary flexibility to resolve unique trace cases.</li><li><strong>Continuous Improvement:</strong> Proactively highlight procedural or technological areas for enhancement to improve the overall customer experience.</li></ul><br><strong>Qualifications, Experience, and Competencies</strong><br><ul><li><strong>University Graduate</strong> (Required).</li><li><strong>English Language Proficiency: </strong>Excellent spoken and written English skills are mandatory.</li><li><strong>Industry Experience: </strong>0–2 years of experience in a Customer Contact Center or Telesales environment within a service industry.</li><li><strong>Communication Excellence:</strong> Demonstrated ability to provide clear, concise, and timely information to both internal and external stakeholders.</li><li><strong>Conflict Resolution:</strong> Strong ability to remain calm, objective, and controlled when responding to urgent or demanding situations.</li><li><strong>Technical Proficiency: </strong>Skilled in using telephone systems and order booking platforms.</li><li><strong>Analytical Thinking:</strong> Capable of breaking down complex problems into component parts to reach accurate conclusions.</li><li><strong>Planning &amp; Organization: </strong>Highly structured with the ability to schedule time effectively and use efficient work tools to meet targets.</li><li><strong>Decision Making:</strong> Proven ability to make timely choices based on sound judgment, even under conditions of uncertainty.</li><li><strong>Results Orientation:</strong> A self-starter who consistently overcomes obstacles to achieve measurable goals aligned with business objectives.</li><li><strong>Collaborative Teamwork:</strong> Works cooperatively with colleagues to achieve group targets and actively offers support to the wider team.</li></ul><br><strong>Equal Treatment Clause: </strong>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.<br>✨ We <br>✨ We <br>✨ We <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Infrastructure Architect JD: 1.<br> Building Bank EA tool with all Enterprise Architecture Artifacts 2.<br> Own and aggressively drive forward specific areas of technology architecture.<br> Provide architectural solutions/designs to project execution teams for implementation.<br> 3. Provide technology architectural assessments, strategies, and roadmaps for different technology domains.<br> 4. Define platform architecture and key design decisions for the bank’s Foundation Platform 5.<br> Ensure all non-functional requirements for the platform meet business needs and BCP requirements 6.<br> Ensure all relevant architecture governance, policy, and standards are met 7.<br> Accountable for managing engagement with Audit and all audit responses 8.<br> Maintain and manage all customers facing information and knowledge bases for Platform Architecture and key design decisions 9.<br> Gather requirements and provide continuous feedback loops between business users and Engineering teams 10.<br> Establish a highly expert framework of competency in area of expertise within IT Asset infrastructure and services 11.<br> Develop and/or support the tools and methods, and requirements to accurately assess risk, value, and architectural direction of opportunities and engagements within area of expertise or as directed by the management 12.<br> Assists in the development of major features and implementations, including helping to design the architecture for those features.<br> 13. Collaborate frequently with engineers, developers, and administrators and provide insightful feedback on the process, architecture, implementation, and quality of the product 14.<br> Troubleshoot issues in a timely manner to ensure the stability of applications.<br> 15. Design solution recommendations and enforce consistency across applications 16.<br> Provides technical knowledge translated from the business and guidance on best practices during Architecture Committee 17.<br> Steers and validates the solutions Infrastructure design and deployment processes with EA Governance committee (includes software choices, recommendation Buy/Make solution, etc.<br>) Qualifications: • Bachelor's degree, in Computer Science, Engineering, or Mathematics • Minimum of 5 years demonstrate a high degree of proficiency in designing and developing complex, high-quality solutions • Leveraging best practice through published reference architectures • Demonstrable Cloud service provider experience - infrastructure build and configurations of a variety of services including Compute, Containers, Container OS and Container orchestration (E.<br>g. Docker, COS, GKE) Storage, IAM, SDN (VPC and XPN) • Experience + 7 years in n Technical Field and IT Field • Certifications: Relevant certifications like TOGAF, or similar are often preferred Relevant Job Experience Proven experience as an Infrastructure Architect or similar role.<br> Experience designing, implementing, and managing large-scale IT infrastructure.<br> Familiarity with cloud platforms (AWS, Azure, Google Cloud) and on-premises infrastructure.<br> Technical Skills Strong knowledge of network architecture, servers, storage, and virtualization.<br> Expertise in infrastructure automation and orchestration tools (Terraform, Ansible, Puppet).<br> Understanding of security protocols and infrastructure security best practices.<br> Hands-on experience with virtualization, containerization (Docker, Kubernetes).<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose The Graphic Designer is responsible for creating compelling 2D visual assets to support the design and execution of live events, exhibitions, activations, and branded environments.<br> This role will focus on conceptualizing and delivering creative solutions across print and digital formats — including branding, large-scale graphics, signage, wayfinding systems, and marketing materials — all tailored for temporary and permanent event environments.<br> The designer will ensure that all visuals align with client objectives, brand guidelines, and the creative vision of each event.<br> Key Accountability Event Visual Developmen t Design 2D visual content for a wide range of event elements including: Event branding and key visuals - Backdrops, banners, roll-ups, and large-scale signage - Wayfinding and directional graphics - Print collateral (badges, brochures, invites, etc.<br>) - Digital assets (social media, LED screens, presentations) ‒ Develop and refine brand identity systems for events and activations, including logo lockups, color palettes, and typographic systems.<br> ‒ Adapt key visuals across various event dimensions and formats while maintaining design integrity Production &amp; Pre-Press Prepare print-ready artwork with correct specifications (bleed, resolution, file type, color mode).<br> ‒ Ensure all assets meet production requirements for different formats (vinyl, fabric prints, rigid boards, etc.<br>). ‒ Liaise with printers and production suppliers to ensure accurate output and high-quality finishes.<br> ‒ Support mockups and visualizat Collaboration &amp; Communication ‒ Work closely with 3D designers, production managers, and project leads to align 2D visuals with the overall creative and spatial design .<br> ‒ Participate in creative brainstorms and contribute ideas for visual storytelling and spatial branding.<br> ‒ Receive and interpret briefs accurately from internal teams and clients.<br> ‒ Revise designs based on feedback from creative leads and stakeholders.<br> File &amp; Asset Management ‒ Maintain a structured and organized archive of project files, templates, and creative assets.<br> ‒ Create design documentation and guidelines for consistent rollout across all touchpoints.<br> Qualifications/Requirement Education &amp; Certification: Bachelor's degree in graphic design, visual arts, or a related field Experience − Proven experience as a graphic designer with a strong portfolio showcasing social media and digital design work Other: − Proficiency in design software and tools, particularly Adobe Creative Suite.<br> − Creative thinking and the ability to translate ideas into visually appealing content.<br> − Attention to detail and a strong sense of aesthetics.<br> − Ability to work independently and collaboratively in a team environment.<br> − Adaptability and the ability to meet tight deadlines in a fast-paced social media environment.<br> − Knowledge of social media trends, image dimensions, and best practices.<br> − Strong communication skills to effectively collaborate and convey design concepts.<br></span> </div>

<p><h4>Job description</h4> <p>Establishes the cyber security governance framework, including policies and standards, to ensure all organizational operations align with legal and regulatory requirements.<br> Directs the enterprise cyber risk management program to identify, analyze, and monitor threats in support of business objectives.<br> Governs the enterprise cyber risk register and remediation plans to ensure all identified risks are treated effectively and documented.<br> Leads formal compliance programs, including PCI DSS, ISO/IEC 27001, and SOC2, to protect sensitive financial data and payment systems.<br> Manages internal and external audit cycles, including certification and surveillance audits, to maintain valid security credentials and industry standing.<br> Develops Key Risk Indicators (KRIs) and security metrics to provide executive leadership and the board with clear visibility into the organization’s risk posture.<br> Oversees third-party and vendor cyber security risk management to ensure the security integrity of the external supply chain.<br> Standardizes security awareness and compliance training programs to foster a risk-aware culture across the organization.<br> Administers policy exceptions and risk acceptance processes to maintain control effectiveness and transparency in governance.<br> Acts as the primary liaison for regulators, banks, and auditors to facilitate due diligence requests and regulatory reporting.</p> <h4>Skills description</h4> <p><strong>Interpersonal skills</strong><br> • Strong leadership and team management skills.<br> • Ability to communicate complex cyber risks in business terms to executives.<br> • Strong stakeholder engagement and cross-functional collaboration.<br> • Strategic thinking and governance mindset.<br> • Strong documentation, reporting, and presentation skills.<br> • High ethical standards and professional integrity.</p> <p><strong>Technical skills</strong><br> • Strong knowledge of fintech and payment security requirements.<br> • Deep expertise in security frameworks including ISO 27001/27002, NIST CSF, and CIS Controls.<br> • Strong working knowledge of PCI DSS requirements and cardholder data protection.<br> • Experience implementing and maintaining SOC 2 controls and audit readiness.<br> • Understanding of cloud security controls across AWS, Azure, or GCP.<br> • Experience with enterprise risk management methodologies.<br> • Familiarity with security architecture, IAM, vulnerability management, and security monitoring controls.<br> • Experience using GRC tools for risk and compliance management.</p> <p><strong>Professional experience</strong><br> • 7+ years of experience in Governance, Risk & Compliance roles.<br> • Minimum 5 years managing SOC or security operations teams.</p> <p><strong>Management experience</strong><br> 3-4 years</p> <p><strong>Educational background</strong><br> • Bachelor’s degree in Cyber Security, Computer Science, Information Technology or related field.<br> • Relevant certifications may include:<br> ?o CISSP – Certified Information Systems Security Professional<br> ?o CISM – Certified Information Security Manager<br> ?o CRISC – Certified in Risk and Information Systems Control<br> ?o CISA – Certified Information Systems Auditor<br> ?o PCI ISA, PCI QSA (preferred for payment environments)<br> ?o ISO 27001 Lead Implementer or Lead Auditor</p></p><p></p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <p>We are looking for a professional and customer-focused telecommunications agent to join our team in Sharm El-Sheikh, Egypt. In this role, you will be the primary point of contact for our customers, providing exceptional support and resolving telecommunications inquiries with efficiency and empathy. You will handle inbound and outbound calls, manage customer accounts, and ensure every interaction reflects our commitment to service excellence.</p> <p><strong>Responsibilities:</strong><br> <li>Answer incoming customer calls and respond to inquiries regarding telecommunications services, billing, technical issues, and account management.</li> <li>Troubleshoot basic technical problems and provide clear, step-by-step guidance to customers.</li> <li>Process customer requests including service activations, upgrades, cancellations, and account modifications.</li> <li>Maintain accurate and detailed records of all customer interactions using CRM systems and ticketing platforms.</li> <li>Identify customer needs and recommend appropriate telecommunications products and services.</li> <li>Handle customer complaints with professionalism and work toward swift resolutions.</li> <li>Escalate complex issues to specialized departments while keeping customers informed of progress.</li> <li>Meet or exceed performance targets for call handling time, customer satisfaction ratings, and first-call resolution.</li> <li>Collaborate with team members and other departments to ensure consistent service delivery.</li> <li>Stay current with company policies, procedures, and telecommunications product offerings.</li> </p> <h4>Qualifications</h4> <p><li>Proven customer service experience, preferably in a call center or telecommunications environment.</li> <li>Excellent verbal and written communication skills in English; Arabic language proficiency is preferred.</li> <li>Strong interpersonal and active listening skills with the ability to remain calm under pressure.</li> <li>Proficiency with CRM software, ticketing systems, and telecommunications platforms.</li> <li>Ability to multitask and manage multiple customer interactions simultaneously.</li> <li>Problem-solving mindset with attention to detail and accuracy.</li> <li>Familiarity with telecommunications products, services, and basic network concepts (preferred).</li> <li>Ability to work flexible schedules, including evenings and weekends as needed.</li> <li>Professional demeanor with a customer-first attitude and commitment to service excellence.</li> <li>Typing proficiency and comfort with computer-based systems.</li> </p></p><p></p>

<p><h4>Job purpose</h4> <p>Ensure the successful implementation, coordination, and management of Building Information Modeling (BIM) processes, maintaining quality, accuracy, and compliance with project standards.</p> <h4>Key accountability areas</h4> <h4>Revit specific responsibilities</h4> <p><strong>Model set up, which includes:</strong></p> <ul> <li>Create Revit families and templates for each discipline and ensure a proper workflow.</li> <li>Starter file setup with appropriate Revit content, view templates, and parameters.</li> <li>Existing conditions modelling and linking other discipline models.</li> <li>Coordinate / update the survey and project base point location in Revit; and confirm that all team members use appropriate versions/builds of Revit.</li> <li>Dynamo scripts creation.</li> </ul> <p><strong>Model maintenance, which includes:</strong></p> <ul> <li>Clearing critical warnings and errors.</li> <li>Troubleshooting Revit issues for the team.</li> <li>Coordinating work set setup for each discipline.</li> <li>Ensuring that Revit files are regularly audited.</li> <li>Collecting and managing links of required parties.</li> <li>Organizing and maintaining Revit project browser.</li> <li>Resolving any coordination review issues.</li> <li>Removing unnecessary views, design options, links (CAD and Revit), line styles, families, images.</li> <li>Purging as necessary unused elements not captured in the list above.</li> <li>Reviewing elements to ensure they are meeting the level of development (LOD) specified in the BIM execution plan.</li> </ul> <p><strong>Model coordination, which includes:</strong></p> <ul> <li>Coordinating with other disciplines/vendors for modelling and drawings, sheet setup, and area creation.</li> <li>Coordinating respective disciplines plotting / creation of sheet files using the proper print settings and view templates.</li> <li>Ensuring the naming, numbering, and assembly of drawings is accurately set up.</li> <li>Updating the title block with latest issuance title and date.</li> </ul> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.<br> To have a vision and a plan for the career path and how to achieve it.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policy and procedures and work instructions.</p> <p><strong>Health, safety and environment:</strong><br> Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Academic qualification</h4> <p>Diploma degree in Architectural Engineering or Architectural Engineering Institute.</p> <h4>Work experience</h4> <p>4 to 6 years</p> <h4>Technical / functional competencies</h4> <p>Project coordination<br> Construction design</p></p><p></p>

<p><h4>Job purpose</h4> <p>Ensure the successful implementation, coordination, and management of Building Information Modeling (BIM) processes, maintaining quality, accuracy, and compliance with project standards.</p> <h4>Key accountability areas</h4> <h4>Revit specific responsibilities</h4> <h5>Model set up, which includes:</h5> <ul> <li>Create Revit families and templates for each discipline and ensure a proper workflow.</li> <li>Starter file setup with appropriate Revit content, view templates, and parameters.</li> <li>Existing conditions modelling and linking other discipline models.</li> <li>Coordinate / update the survey and project base point location in Revit; and confirm that all team members use appropriate versions/builds of Revit.</li> <li>Dynamo scripts creation.</li> </ul> <h5>Model maintenance, which includes:</h5> <ul> <li>Clearing critical warnings and errors.</li> <li>Troubleshooting Revit issues for the team.</li> <li>Coordinating work set setup for each discipline.</li> <li>Ensuring that Revit files are regularly audited.</li> <li>Collecting and managing links of required parties.</li> <li>Organizing and maintaining Revit project browser.</li> <li>Resolving any coordination review issues.</li> <li>Removing unnecessary views, design options, links (CAD and Revit), line styles, families, images.</li> <li>Purging as necessary unused elements not captured in the list above.</li> <li>Reviewing elements to ensure they are meeting the level of development (LOD) specified in the BIM execution plan.</li> </ul> <h5>Model coordination, which includes:</h5> <ul> <li>Coordinating with other disciplines/vendors for modelling and drawings, sheet setup, and area creation.</li> <li>Coordinating respective disciplines plotting / creation of sheet files using the proper print settings and view templates.</li> <li>Ensuring the naming, numbering, and assembly of drawings is accurately set up.</li> <li>Updating the title block with latest issuance title and date.</li> </ul> <h4>Role accountability</h4> <h5>HR proficiency:</h5> <p>Ability to obtain updated soft and technical skills related to the job. To have a vision and a plan for the career path and how to achieve it.</p> <h5>Delivery:</h5> <p>Perform the planned activities to meet the operational and development targets as per delivery schedules. Utilize resources effectively to achieve objectives within efficient cost and time. Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <h5>Problem-solving:</h5> <p>Solve any related problems that arise and escalate any complex operational issues.</p> <h5>Quality:</h5> <p>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p> <h5>Business process improvements:</h5> <p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <h5>Compliance:</h5> <p>Comply with related policy and procedures and work instructions.</p> <h5>Health, safety and environment:</h5> <p>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Academic qualification</h4> <p>Diploma degree in Architectural Engineering or Architectural Engineering Institute.</p> <h4>Work experience</h4> <p>4 to 6 years</p> <h4>Technical / functional competencies</h4> <p>Project coordination<br>Construction design</p></p><p></p>

What is Flap Kap ?<br><br>We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.<br><br>For more info, check our feature on Forbes.<br><br>Why Flap Kap?<br><br>Flap Kap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. Flap Kap offers a safe environment with a welcoming atmosphere to creativity and innovation. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.<br><br>What is this role?<br><br>We're looking for a driven, ambitious, and energetic Sales Development Representative (SDR) to join our growing team. In this role, you'll be the first point of contact with potential customers, helping generate new business opportunities and playing a key role in our company's growth.<br><br>This is the perfect opportunity for someone who thrives on challenges, enjoys talking to people, and is motivated by performance-based rewards. Our uncapped commission structure means that top performers regularly earn up to 2x their base salary through commissions, making this a role where your effort directly impacts your income.<br><br>Success Definition (What Great Looks Like)<br><br>In the first 1-3 months, success means:<br><br>Completed onboarding: mastered Flap Kap's product suite, ideal customer profile (ICP), and core messaging across all target verticals Running a consistent outbound cadence of 90+ daily activities (calls, emails, Linked In) with a structured, data-driven approach Booked 50+ qualified meetings/Month for BDRs with accurate and insightful handoff notes<br><br>In the first 12 months, success means:<br><br>Consistently hitting or exceeding monthly quotas for qualified meetings booked and pipeline generated Demonstrated measurable improvement in call-to-meeting and meeting-to-opportunity conversion ratios Recognised as a key pipeline contributor — a trusted partner to the BDR team with a reputation for quality over quantity Core Responsibilities: (List 6-10 outcome-focused responsibilities):<br><br>Outbound Prospecting & Lead Generation:<br><br>Build and maintain a targeted prospect list across Flap Kap's key verticals: F&B, Clinics, Retail, and B2BResearch target accounts to identify key decision-makers (owners, GMs, Finance Directors) and understand their business context Execute high-volume outbound outreach via cold calling, personalised email sequences, and Linked In social selling<br><br>Discovery & Qualification:<br><br>Conduct structured discovery calls using BANT and SPIN frameworks to assess prospect fit, urgency, and buying intent Qualify leads against Flap Kap's ICP criteria including revenue threshold, operational history, and sector eligibility<br><br>Meeting Booking & BDR Handoff:<br><br>Schedule high-quality qualified meetings for BDRs, ensuring smooth handoff with detailed context on the prospect's profile and pain points Maintain a strong show rate by confirming and reminding prospects ahead of scheduled meetings<br><br>CRM & Reporting:<br><br>Log all activities, conversations, and pipeline updates accurately in the CRM (Hub Spot) Provide weekly activity reports and conversion metrics to the Head of Sales<br><br>Market Intelligence & Continuous Learning:<br><br>Stay current on industry trends, competitor offerings, and Flap Kap product updates to sharpen messaging Share prospect feedback and market signals with the product and credit teams to improve targeting<br><br>Requirements<br><br>+1 years of experience in an SDR, BDR, or outbound sales role — fintech, Saa S, or B2B services strongly preferred Proven track record of meeting or exceeding outbound activity and meeting-booking quotas Hands-on experience with high-volume cold calling and multi-channel outbound sequences (email + phone + Linked In) Solid working knowledge of sales qualification frameworks such as BANT and SPINExperience using a CRM platform (Hub Spot, Salesforce, or similar) to manage pipeline and report on activity<br><br>Technical Skills:<br><br>CRM Proficiency: Hub Spot or Salesforce — pipeline management, activity logging, and reporting Sales Engagement Tools: Apollo.io, Linked In Sales Navigator, or equivalent outbound sequencing platforms Communication Tools: Microsoft Office / Google Workspace; confident on video calls (Google meet, Teams)<br><br>Benefits<br><br>Competitive salary with an uncapped commission structure Fast career growth in a high-growth fintech company Medical insurance Ongoing learning and professional development A collaborative, high-performance culture where your ideas matter Regular team events and engagement activities The opportunity to make a real impact from day one

Role Purpose We are seeking a Salesforce Marketing Cloud expert with deep financial services experience to lead the design, deployment and optimization of personalized, always‑on and conversational customer communications across email, push, SMS, Whats App, and in‑app channels. This role is critical to delivering high‑engagement, data‑driven customer journeys while ensuring all communications meet financial services regulatory standards. It has a strong focus on GCC markets, including GCC Arabic‑language conversational engagement, and sits at the intersection of Marketing, Product, Service, Technology and Compliance.<br>Key Responsibilities Salesforce Marketing Cloud Architecture & Delivery Own the end‑to‑end implementation and operation of Salesforce Marketing Cloud, including Journey Builder, Automation Studio, Contact Builder and digital messaging channels. Design and maintain secure, scalable and auditable data and consent models suitable for regulated financial services environments. Ensure all messaging solutions support traceability, version control, audit requirements and regulatory review.<br>Always‑On, Personalized & Conversational Messaging Build and operate always‑on, event‑driven and lifecycle‑based journeys supporting onboarding, funding, engagement, retention and servicing. Design and deploy multichannel journeys using Salesforce Marketing Cloud Engagement and/or Unified Messaging, including: Template‑driven outbound messaging Two‑way, session‑based conversational messaging incorporating Agentforce Enable journey branching and next‑best actions driven by customer responses (buttons, quick replies, free‑text). Implement seamless escalation and hand‑off to live agents via Service Cloud, maintaining conversation context across Marketing and Service. Ensure message cadence, tone and logic align with treating‑customers‑fairly and conduct expectations.<br>Arabic Language QA & Approval Accountability Act as the primary Arabic language owner for customer communications across Whats App, email, push and in‑app messaging. Take explicit accountability for Arabic content quality assurance, ensuring all Arabic messaging is: Linguistically accurate and professionally written Culturally appropriate for GCC markets Fully aligned with approved English‑language intent Review, approve and sign‑off Arabic message templates, journeys and conversational responses prior to launch. Ensure Arabic communications comply with financial services regulatory standards, including clarity, fairness and non‑misleading language. Partner with Compliance, Legal and Risk to resolve interpretation risk and regulatory sensitivity in Arabic wording. Maintain alignment between English and Arabic journeys, ensuring consistent customer outcomes across languages. Ensure Arabic content is version‑controlled, traceable and audit‑ready.<br>Regulatory, Risk & Governance Work closely with Risk, Compliance and Legal to ensure all one‑way and two‑way messaging complies with: Financial services regulations Consent and opt‑in requirements Conduct and customer‑treatment obligations Support governance of: Message and Whats App template approval Conversation records and retention Ongoing monitoring of live conversational journeys Ensure conversational journeys do not introduce conduct, complaints or regulatory risk.<br>Data‑Led Optimization & Performance Define and manage KPIs for automated and conversational journeys, including engagement, completion, drop‑off, response and hand‑off outcomes. Ensure all messaging is measurable and attributable. Use testing and insight to continuously optimise timing, sequencing, content and channel selection. Use conversational interaction data to improve onboarding, funding, servicing and retention journeys while remaining within regulatory constraints.<br>Skills & Experience Essential (Non‑Negotiable) Proven hands‑on experience delivering Salesforce Marketing Cloud implementations within financial services (banking, fintech, payments, wealth or insurance). Demonstrable experience operating customer communications in a regulated financial services environment, with strong understanding of consent, auditability, conduct risk and customer treatment. Experience deploying multi-channel messaging via Salesforce Marketing Cloud Engagement and/or Unified Messaging. Experience integrating Salesforce Marketing Cloud and Service Cloud to enable conversational hand‑off and agent escalation. Proven experience designing and operating event‑driven, always‑on and two‑way conversational messaging journeys, including Whats App. Fluent, professional written and spoken English, suitable for regulated customer communications. Strong GCC Arabic capability (written and spoken), with experience creating, reviewing and approving Arabic‑language customer messaging. Clear understanding of cultural, linguistic and regulatory nuances when communicating with GCC customers. Salesforce Marketing Cloud certifications (required). Strong data literacy, using insight to optimise customer journeys within regulatory and conduct constraints.<br>What Success Looks Like Always‑on and conversational journeys delivering high engagement and strong customer outcomes, while standing up to regulatory scrutiny. Trusted ownership of Whats App and Arabic‑language customer communications across the organization. Scalable, governed messaging frameworks embedded across Marketing and Service.