Financial Analyst Jobs in Egypt

About Sabbour Consulting:Since 1957, Sabbour Consulting has been a leading multidisciplinary engineering consulting firm known for delivering high-quality engineering and consultancy services across Egypt and the region. Our projects span infrastructure, commercial, residential, and governmental sectors, backed by decades of technical expertise and innovation.<br>Job Summary Managing end-to-end payroll processing and personnel administration within an engineering consulting firm. The role ensures accurate salary processing, full compliance with labor law, social insurance and tax regulations, and proper maintenance of employee records. The position also supports HR operations across head office and project sites, ensuring timely reporting, employee support, and coordination with Finance and project teams.<br>Key Responsibilities Process and review monthly payroll ensuring accuracy of salaries, overtime, allowances, and deductions. Validate attendance, leaves, and timesheets in coordination with site/project administration. Prepare final settlements, end-of-service benefits, and indemnity calculations. Maintain and update employee personnel files (contracts, records, and official documents). Draft employment contracts, renewals, amendments, and HR official letters. Manage onboarding and offboarding documentation and processes. Handle social insurance activities (registration, updates, and terminations). Ensure compliance with labor law, company policies, and statutory requirements. Coordinate payroll data and reports with Finance for reconciliation and cost allocation. Prepare payroll-related reports (payroll cost, headcount, overtime, and variance analysis). Maintain accurate employee data on HRIS and ensure data integrity. Track probation periods, contract expirations, and employee status changes. Respond to employee inquiries related to payroll, benefits, and personnel matters. Support internal/external audits and provide required payroll & personnel documentation. Ensure confidentiality and secure archiving of all HR and payroll records.<br>Qualifications Bachelor’s degree in Business Administration, Commerce, HR, or a related field.5–8 years of experience in payroll and personnel functions, preferably in engineering consulting, construction, or project-based environments. Strong knowledge of labor law, social insurance, and payroll tax regulations. Experience handling multi-site workforce and large headcount is preferred. Advanced MS Excel skills and experience using HRIS / payroll systems. High attention to detail, confidentiality, and strong coordination skills.

Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company serves key government and commercial clients in 10 languages from sites in Egypt, Morocco, Mauritius, UAE, and Saudi Arabia. Xceed offers a wide range of services, including inbound and outbound support, back office services, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis. The organization is widely recognized with multiple international awards for outsourcing excellence, customer experience, sustainability, impact sourcing, and diversity, equity, and inclusion. Xceed also maintains several globally respected certifications in service quality, business continuity, information security, and occupational health and safety.<br>Role Description The Quality Center GSM Account role is a full-time, on-site position based in Cairo. The team member monitors and evaluates interactions and processes related to the GSM account to ensure compliance with quality standards and client requirements. Daily tasks include performing quality audits, documenting findings, preparing reports, and providing feedback and recommendations to improve performance and customer experience. The role involves collaborating with team leaders and operations staff to address quality issues, track corrective actions, and support continuous improvement initiatives. The position also requires using analytical tools and guidelines to identify trends, highlight risks, and contribute to training and coaching efforts, with communication conducted in English at a B1+ level.<br>Qualifications<br> <br>Strong analytical skills, including the ability to interpret data, identify patterns, and draw actionable insights. Proficiency in quality assurance to monitor performance, verify adherence to standards, and support process improvements. Experience in quality auditing, including conducting evaluations, documenting findings, and following up on corrective actions. Effective communication skills to deliver clear feedback, prepare concise reports, and collaborate with stakeholders in English (B1+ level or higher). Previous experience in contact center, BPO, or customer service environments is preferred. Familiarity with GSM or telecommunications accounts is an advantage. Ability to work on-site in Cairo, manage time effectively, and handle multiple tasks with attention to detail. Relevant education in business, communications, quality management, or a related field is beneficial.

Company Description Delta Trading & Commercial Agencies is a leading provider of advanced printing, packaging, and security solutions in Egypt, backed by 25 years of industry experience. Through strategic partnerships with global technology leaders, the company delivers innovative, integrated solutions that help customers improve productivity, quality, and operational performance. Delta Trading supports the digital transformation of its clients by offering reliable, technology-driven products and services. The organization is committed to long-term customer success and sustainable growth across the printing, packaging, and security sectors. Role Description This full-time, on-site Currency Technology Sales Account and Sales Manager role is based in Giza. The position focuses on managing existing key accounts, identifying new business opportunities, and promoting currency-related technology solutions to banking sector, government entities, and other relevant organizations. Day-to-day tasks include developing and executing sales strategies, conducting client meetings and presentations, preparing proposals and quotations, and negotiating contracts. The role also involves coordinating with technical and operations teams to ensure accurate solution design, timely delivery, and ongoing customer satisfaction. The manager will regularly track sales performance, maintain CRM records, and provide market feedback to support continuous improvement and growth. Qualifications Candidates should possess strong Account Management and Customer Service skills to maintain relationships, ensure satisfaction, and support long-term client partnerships. Candidates should possess solid Sales and Business Development skills to drive revenue growth, expand the customer base, and achieve sales targets. Candidates should possess excellent Communication skills to deliver effective presentations, negotiate with stakeholders, and collaborate with internal teams. Relevant experience in technology solutions, printing, packaging, security, or currency handling systems is highly beneficial. Proven track record in B2B sales and working with financial or governmental organizations is an advantage. Bachelor’s degree in Business, Marketing, Engineering, or a related field, or equivalent professional experience. Strong analytical, planning, and organizational abilities, with proficiency in CRM and basic office software. Ability to work on-site in Giza, travel to client locations as needed, and adapt to a dynamic, target-driven environment.

We’re hiring a Sales Engineer at Umbra Egypt.<br>Umbra Egypt is growing, and we’re looking for a commercially driven Sales Engineer who can combine technical understanding with strong communication, customer handling, and closing ability.<br>This role is ideal for someone with a background in architecture, engineering, interior design, furniture, fit-out, building materials, aluminum systems, landscaping, or other project-based industries.<br>The Sales Engineer will manage the customer journey from initial consultation through site visit, measurements, solution recommendation, quotation, follow-up, negotiation, and closing.<br>Key responsibilities include:* Handling assigned customer leads and inquiries* Understanding customer requirements, budget, and project needs* Conducting consultations and site visits* Taking accurate measurements and documenting site conditions* Recommending suitable products, materials, finishes, and solutions* Coordinating with the design team on proposals and revisions* Preparing and presenting quotations* Following up consistently with active opportunities* Negotiating and closing sales* Maintaining accurate CRM and pipeline information* Coordinating confirmed projects with design, production, installation, procurement, and finance teams* Building strong relationships with residential and commercial clients<br>Requirements:* Bachelor’s degree in Architecture, Architectural Engineering, Civil Engineering, Interior Architecture, Interior Design, or a related field* 1–4 years of relevant experience preferred* Strong communication, presentation, and negotiation skills* Good understanding of measurements, drawings, and site conditions* Basic Auto CAD knowledge is preferred* Strong commercial mindset and ability to close sales* Organized and disciplined with customer follow-up* Good Arabic and English* Comfortable conducting site visits across Cairo* Own car is preferred<br>Experience in pergolas, outdoor furniture, furniture, kitchens, aluminum systems, doors and windows, landscaping, fit-out, architectural products, or building materials is a strong advantage.<br>Location: New Cairo, Egypt Employment Type: Full-Time, On-Site Salary: EGP 14,000–19,000/month + sales commission<br>At Umbra, the Sales Engineer is not simply responsible for sending quotations. They are the commercial owner of the customer and are expected to understand the project, recommend the right solution, build trust, follow up consistently, and close the opportunity.<br>If you believe you’re a good fit, apply through Linked In or send your CV to Umbra Egypt.

Role Objectives Support the technical operations of the IT department by providing advanced technical expertise and leadership. Serve as a subject matter expert in troubleshooting and resolving complex IT issues, while also mentoring and guiding junior team members. Collaborate with cross-functional teams to implement and optimize IT solutions, manage vendors, and ensure compliance with security standards. Drive continuous improvement initiatives and contribute to the strategic direction of the IT department. Stay abreast of emerging technologies and industry best practices to maintain a cutting-edge IT environment. Roles & Responsibilities:Technical Leadership: Provide advanced technical expertise and leadership in supporting IT systems, networks, and infrastructure. Problem Solving: Resolve complex technical issues by conducting in-depth analysis, troubleshooting, and implementing effective solutions. Mentorship: Mentor and guide junior IT staff, sharing knowledge and best practices to enhance the team's capabilities. Documentation: Create and maintain comprehensive documentation of IT systems, processes, and solutions to facilitate Knowledge Base sharing and training. Continuous Improvement: Identify opportunities for process improvement and optimization, implementing best practices and innovative solutions. Monitoring and Maintenance: Monitor IT systems and networks for performance issues, conducting regular maintenance and updates to ensure optimal functionality. Training and Development: Stay updated on emerging technologies and industry trends, and provide training to team members to enhance their technical skills.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLSBachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Minimum of 5 years of experience in a technical support role, with demonstrated expertise in supporting complex IT systems and environments. Profound technical knowledge and hands-on experience with a wide range of IT systems, networks, hardware, and software applications. Proven track record of providing advanced troubleshooting and problem-solving solutions for complex technical issues. Extensive experience in documenting IT processes, procedures, and technical solutions to facilitate knowledge sharing and training. Certifications such as Comp TIA Security+, Cisco Certified Network Associate (CCNA), or Microsoft Certified Solutions Expert (MCSE) are highly desirable. Familiarity with the ITIL (Information Technology Infrastructure Library) framework and experience in implementing IT service management best practices.

Company Description Solar Installer is an Egyptian shareholding company focused on becoming a leading solar energy provider in the Egyptian market, specializing in photovoltaic (P. V) systems. The company has built an advanced international network of suppliers, EPCs, and developers to support high-quality solar projects. Solar Installer also provides professional consultancy services, serving clients across Egypt and the broader MENA region. With its headquarters in Cairo, Egypt, the company offers opportunities to contribute to sustainable energy solutions in a growing sector. Role Description The Site Administrator is a full-time, on-site role based in Qesm 2nd Hurghada, supporting daily operations at solar project locations. This role coordinates site documentation, maintains project records, and ensures that permits, contracts, and technical files are properly organized and accessible. The Site Administrator assists with scheduling and tracking site activities, supports communication between site teams and the head office, and prepares regular status reports. Responsibilities include managing office supplies and basic logistics, handling visitor and contractor check-in procedures, and supporting compliance with safety and quality standards. The role also involves collaborating with project managers and engineers to keep administrative workflows efficient and aligned with project timelines. Qualifications Strong administrative and organizational skills, including document control, record-keeping, and basic office management. Proficiency in office software (such as word processing, spreadsheets, and email) and comfort working with digital files and databases. MUST have experience in construction sites. Effective communication skills in English and Arabic, with the ability to coordinate between site teams, suppliers, and head office staff. Attention to detail and a high level of accuracy in preparing reports, tracking schedules, and maintaining logs. Ability to work on-site in Qesm 2nd Hurghada, manage multiple tasks, and adapt to a dynamic project environment. Understanding of basic project management concepts; previous experience in construction, energy, or engineering environments is an advantage. Familiarity with safety and quality procedures on industrial or construction sites is beneficial. Relevant diploma or bachelor’s degree in business administration, management, or a related field is preferred.

Company Description White Nile Pharmacy is a community-focused pharmacy serving patients in Giza with accessible, high-quality pharmaceutical care. The pharmacy is committed to safe dispensing practices, clear patient communication, and adherence to all applicable healthcare regulations. Team members collaborate closely to support the local community with reliable medication counseling and support. Joining White Nile Pharmacy offers the opportunity to contribute to patient well-being in a trusted, neighborhood healthcare setting.<br>Role Description The Pharmacist is a full-time, on-site role based at White Nile Pharmacy in Giza. The role involves accurately dispensing prescription medications, verifying dosages, and reviewing potential drug interactions. The Pharmacist will counsel patients on proper medication use, possible side effects, and lifestyle considerations, while maintaining clear, professional communication with prescribers and other healthcare providers. Daily responsibilities include managing inventory, overseeing medication storage conditions, handling prescription records in compliance with regulations, and supporting pharmacy technicians where needed. The Pharmacist will also assist with quality assurance processes, contribute to continuous improvement of pharmacy operations, and ensure that all activities comply with legal and professional standards.<br>Qualifications<br> <br>Professional pharmacy expertise: strong knowledge of pharmacology, therapeutics, and drug interactions; ability to interpret prescriptions and clinical information accurately. Patient care and communication: clear counseling skills, active listening, and the ability to explain medical information in accessible language to diverse patient populations. Regulatory and safety practices: familiarity with pharmacy laws, controlled substances regulations, documentation standards, and medication safety protocols. Operational skills: attention to detail in dispensing, inventory management, and record-keeping; comfort working with pharmacy software and digital systems. Education and credentials: Bachelor’s or Doctor of Pharmacy degree from an accredited institution; valid pharmacist license in Egypt (or eligibility to obtain); good standing with relevant professional bodies. Personal attributes: high ethical standards, reliability, ability to work in a team, strong problem-solving skills, and commitment to continuous professional development. Preferred experience: prior community pharmacy experience, familiarity with chronic disease management (e.g., diabetes, hypertension), and experience supporting vaccination or other clinical services.

Company Description Raya Customer Experience (Raya CX) delivers next-generation business process outsourcing and customer experience management for clients across diverse industries. Since 2001, Raya CX has been a preferred partner for customer service, technical support, and global services for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. The company operates from competitive, highly skilled labor markets to provide reliable, scalable support solutions. Its services are powered by advanced technology, robust operating strategies, and a strong focus on continuous improvement and innovation. Raya CX offers a dynamic, multicultural work environment for individuals who are passionate about customer experience.<br>Role Description The Customer Service Representative – French (Fluent) is a full-time, on-site role based in Qesm El Maadi. The role involves handling inbound and outbound customer inquiries in French, resolving issues, and providing accurate information about products and services. The representative will manage customer interactions via phone, email, chat, or other channels, ensuring timely responses and professional communication. Daily tasks include documenting cases, following up on pending requests, escalating complex issues when necessary, and maintaining up-to-date knowledge of client policies and procedures. The role also requires meeting performance targets, contributing to a positive team environment, and supporting continuous improvement in the customer experience.<br>Qualifications<br> Demonstrated skills in customer service and customer support, with the ability to handle inquiries and resolve issues effectively. Proven focus on customer satisfaction and customer experience, ensuring empathetic, solution-oriented interactions. Experience working as a Customer Service Representative or in similar customer-facing roles is preferred. Fluency in French (spoken and written) and good command of English for internal communication. Strong verbal and written communication skills, active listening, and problem-solving abilities. Comfort working in an on-site, fast-paced environment and meeting defined performance metrics. Basic computer literacy and ability to learn new systems and tools quickly. Previous BPO/contact center experience and familiarity with international clients are advantageous. High school diploma or equivalent required; post-secondary education is a plus.

Company Description Dynamics Link is a trusted advisor in business management solutions and a leading Microsoft Dynamics ERP partner, focused on helping organizations gain greater value from their IT investments. The company delivers innovative solutions and first-class support for Microsoft Dynamics NAV and LS Retail software, backed by 20 years of cumulative experience. Dynamics Link specializes in integrated Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI) solutions tailored to each client. By immersing in clients’ business strategies, the team consults, designs, implements, and maintains solutions that support best practices, future-ready processes, and sustainable business benefits.<br>Role Description This is a full-time, on-site Sales Account Manager role located in Qesm 1st Nasser City. The Sales Account Manager will manage a portfolio of software customers, build long-term relationships, and identify opportunities to expand the use of Microsoft Dynamics and related solutions. Typical responsibilities include prospecting and qualifying leads, delivering product presentations and demos, preparing proposals and quotes, and negotiating contracts. The role involves coordinating closely with technical and implementation teams, ensuring high-quality customer service throughout the sales cycle and after deployment. The Sales Account Manager will also track pipeline activity, meet or exceed sales targets, and provide regular reporting and feedback on market trends and customer needs.<br>Qualifications<br> <br>Candidates should possess strong Software Sales and Sales skills, with experience in selling business management or ERP solutions. Candidates should possess solid Account Management skills, including relationship building, pipeline management, and retention strategies. Candidates should possess excellent Communication and Customer Service skills to interact effectively with stakeholders at all levels. Experience with Microsoft Dynamics, ERP, CRM, or BI solutions is highly beneficial. Proven ability to meet sales targets and work with structured sales processes and CRM tools. Bachelor’s degree in Business, IT, or a related field, or equivalent practical experience. Strong analytical and problem-solving capabilities, with a consultative approach to client needs. Ability to work collaboratively with cross-functional teams and adapt in a fast-paced environment.

Responsibilities Manage and develop strong relationships with assigned international clients and act as the main point of contact for their day-to-day requirements. Prepare and follow up on technical and commercial quotations, negotiations, and orders in coordination with the Export Manager. Coordinate the execution of export orders with Production, Quality, Shipping, and Finance teams, ensuring timely delivery and customer satisfaction. Identify opportunities to grow existing accounts and support the development of new international business opportunities. Maintain an accurate sales pipeline and provide regular account updates, sales forecasts, and performance reports. Handle customer inquiries, complaints, and operational issues, coordinating internally to ensure timely resolution. Follow up on customer payments and overdue receivables in coordination with Finance. Conduct market and competitor research to identify customer needs, market trends, and business opportunities. Support the company’s participation in international exhibitions and trade fairs and follow up on generated leads. Maintain accurate and up-to-date customer, quotation, contract, and order records, and ensure proper export documentation. Monitor and follow up on customer shipments in coordination with the Shipping department, ensuring timely delivery, providing customers with shipment updates, and promptly addressing any delivery-related issues.<br>Qualifications Bachelor’s degree in Business Administration, Marketing, International Business, or a related field.3–5 years of experience in Export Sales, Key Account Management, International Sales, or a similar B2B role. Previous experience in B2B manufacturing, printing, packaging, pharmaceutical, food, FMCG, or related industries is highly preferred. Excellent written and spoken English, with strong business communication and professional email-writing skills. Strong customer relationship management and negotiation skills. Good understanding of the export sales cycle and international trade practices. Good knowledge of export documentation, shipping procedures, and Incoterms is preferred. Strong follow-up, coordination, and problem-solving skills. Ability to manage multiple accounts and priorities while meeting deadlines. Strong commercial awareness and a results-oriented mindset. Good command of Microsoft Office, particularly Excel and Power Point. Experience with CRM systems is an advantage. Willingness to travel internationally and attend exhibitions when required.

About The Role<br><br>IST Networks' Professional Services team builds the conversational AI experiences that sit on top of enterprise CX platforms. As a Conversational AI Engineer, you will own end-to-end delivery of voicebots and chatbots across platforms including Kore.ai, Genesys Cloud, Sprinklr, and Cognigy — engaging directly with clients to understand automation needs and building solutions that drive measurable business value.<br><br>What you will do<br><br>Meet with clients and stakeholders to identify operational pain points and automation opportunities, and translate them into structured technical specifications Design and build end-to-end conversational flows for voicebots and chatbots across Kore.ai, Genesys Cloud, Sprinklr, and Cognigy Own the full delivery lifecycle — requirements, architecture, build, testing, deployment, and handover Develop context-aware, multi-turn conversations with proper fallback and escalation handling Integrate conversational solutions with backend systems, CRMs, and enterprise APIs Configure and train NLP/NLU models — intent classification, entity extraction, and dialogue management Apply prompt engineering to optimise LLM-powered conversation flows, including MCP integrations and agentic tool-use patterns Provide technical support for live deployments, monitor bot performance, and analyse conversation logs to drive improvement Maintain client communication throughout delivery and contribute to internal documentation and reusable delivery assets <br><br>Requirements<br><br>What we are looking for<br><br>1–3 years of hands-on experience building chatbots and/or voicebots Practical experience with at least one enterprise conversational platform (Kore.ai, Genesys Cloud, Cognigy, or Sprinklr) is a strong plus Working knowledge of NLP/NLU — intent training, entity recognition, slot filling, and dialogue state management Experience with REST/Graph QL API integration, and familiarity with prompt engineering and LLM integration (Open AI, Azure Open AI, Claude, Cohere) Basic scripting or programming ability in Python or Java Script, and familiarity with cloud environments (AWS, Azure, or GCP) Clear, confident communicator able to present technical concepts to non-technical stakeholders Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Computational Linguistics, Information Systems, or a related discipline <br><br>Why this role is different<br><br>You will work across four major conversational platforms rather than specialising in one, taking solutions from first client conversation through to live deployment and tuning.

Potential HR is hiring on behalf of one of its clients, a leading Fin Tech company specializing in digital financial solutions. The company is expanding its technical team and is looking for a motivated Junior Android Developer.<br><br>The role involves developing, testing, and maintaining secure Android mobile applications, implementing user-friendly interfaces, integrating APIs and financial services, fixing technical issues, and collaborating with software, product, design, and quality teams to deliver reliable and seamless digital payment and financial solutions using Kotlin or Java.<br><br>KEY RESPONSIBILITIES<br><br>Develop and maintain Android screens, features, and integrations under senior guidance. Consume APIs, manage local data, and handle validation, errors, and application states. Implement responsive layouts that follow approved designs and Android guidelines. Write basic tests, fix defects, and support release and quality-assurance activities. Use Git, issue-tracking tools, and documented coding standards. Collaborate with designers, backend developers, QA engineers, and product teams.<br><br><br>REQUIREMENTS<br><br>Bachelor's degree in Computer Science, Software Engineering, or a related field.0-2 years of Android development experience; strong personal or graduation projects are accepted. Good Kotlin or Java skills and understanding of the Android SDK and application lifecycle. Basic experience with APIs, local storage, debugging, Git, and mobile UI development. Understanding of object-oriented programming and common Android architecture concepts. Ability to learn quickly and pay attention to user experience and stability. Exposure to Jetpack Compose, MVVM, Room, Retrofit, coroutines, Firebase, or Play Store release processes.<br><br><br>REQUIREMENTS<br><br>Bachelor's degree in Computer Science, Software Engineering, or a related field.0-2 years of Android development experience; strong personal or graduation projects are accepted. Good Kotlin or Java skills and understanding of the Android SDK and application lifecycle. Basic experience with APIs, local storage, debugging, Git, and mobile UI development. Understanding of object-oriented programming and common Android architecture concepts. Ability to learn quickly and pay attention to user experience and stability.<br><br><br>Working Conditions & Benefits<br><br>Working Days: 5 Days (Sun : Thu)2 days off Working Hours: 8 Hours (10:00 AM : 6:00 PM) Competitive Package Social Insurance Coverage Private Medical Insurance Transportation Allowances

Company Description:<br><br>Naseej is a leading technology company committed to harnessing the power of digital transformation in learning & knowledge management by enabling our customers to provide rich experiences for their users and adapt to a dynamic technology landscape while reducing their technical burden enabling them to focus on achieving their strategic objectives. And for almost 36 years, Naseej with its branches all over the MENA region had made many contributions to be one of the market leaders in the fields of E-Learning, Edu-Tech & Digital transformation. Naseej website: https://www.naseej.com/<br><br>Job Description<br><br>We are looking for an experienced Mid level Software Developer with 3 years of hands on experience in Java, Spring Boot, databases, and optionally Camunda and Java Script frameworks. The ideal candidate will design, develop, and maintain scalable backend systems while collaborating with cross-functional teams to deliver high-quality software solutions.<br><br>Responsibilities:<br><br>Design, develop, and maintain Java-based applications using Spring Boot & Spring Security. Work with relational databases (e.g., MySQL, Postgre SQL, Oracle) and optimize queries.(Preferred) Experience with Camunda BPM for workflow automation. Develop and integrate RESTful APIs and microservices. Knowledge of Java Script frameworks (React) for front-end integration. Implement best practices for code quality, testing (JUnit, Mockito), and CI/CD pipelines. Troubleshoot, debug, and optimize application performance. Collaborate with Dev Ops teams for deployment and monitoring. Participate in Agile/Scrum processes (sprints, stand-ups, retrospectives).<br><br>Qualifications<br><br>3 years of professional experience in Java & Spring Boot. Strong knowledge of SQL & NoSQL databases (MySQL, Postgre SQL, Mongo DB). Experience with Hibernate/JPA for ORM. Familiarity with REST APIs, microservices architecture, and cloud platforms (AWS/Azure/GCP).(Preferred) Experience with Camunda for workflow automation. Hands-on experience with Keycloak for identity and access management. Proficiency in Java Script frameworks (React, Angular, or Vue.js). Knowledge of Docker, Kubernetes, and CI/CD tools (Jenkins, Git Lab CI). Strong problem-solving and debugging skills. Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience) Solid knowledge of security operations, incident response, and vulnerability management. Good understanding of IT Service Management (ITIL) and enterprise IT environments.

Company Description New Cairo Foods for Food Investment & El Mohamady Restaurants builds on a heritage that began in 1965 with a single branch in Mansoura, growing into a renowned local restaurant chain. El Mohamady is known for offering a wide variety of dishes on one menu, combining traditional Middle Eastern and Mediterranean flavors with modern culinary concepts. The brand focuses on using carefully selected local lamb and beef to deliver consistent quality and memorable taste. With soups, salads, desserts, and an array of main dishes ranging from classic kebab to butter-aged steak, El Mohamady aims to satisfy diverse preferences. Driven by customer loyalty and a commitment to innovation, the group continues to expand its presence and enhance the dining experience across Egypt. Role Description This is a full-time, on-site Call Center Representative role based in Qesm 2nd El Mansoura. The Call Center Representative will handle inbound and outbound customer calls, respond to inquiries about menu items, orders, delivery, and restaurant services, and provide accurate information in a clear and courteous manner. Responsibilities include resolving customer complaints, updating order details in the system, coordinating with restaurant and delivery teams, and ensuring that each interaction supports a positive customer experience. The role also involves documenting customer feedback, following call center procedures, and meeting performance targets related to response time and customer satisfaction. Qualifications Customer Service Representatives and Customer Support experience, with the ability to manage high call volumes and diverse customer needs. Strong focus on Customer Satisfaction, including problem-solving skills and a commitment to delivering a positive customer experience. Excellent Interpersonal Skills, such as clear communication, active listening, and a respectful, patient approach to customer interactions. Solid Computer Literacy, including basic data entry, use of call center software, and familiarity with common office applications. Proficiency in spoken and written Arabic; English language skills are an advantage. Previous experience in call centers, hospitality, or food and beverage service is preferred. Ability to work on-site in Qesm 2nd El Mansoura with flexibility for shifts, weekends, and holidays as needed. High school diploma or equivalent; additional training in customer service or communication is beneficial.

Company Description Singleclic Ltd is a regional leader in digital transformation, ERP/CRM implementation, business process automation, and enterprise AI for organizations across KSA, UAE, and Egypt. The company combines world-class technologies such as Odoo, Microsoft Dynamics 365, IBM BAW/ODM, and UiPath with deep sector expertise in construction, real estate, healthcare, banking, telecom, and government. Singleclic delivers scalable, end-to-end solutions that modernize operations, enhance efficiency, and drive sustainable growth. Its Arabic-enabled low-code platform, Cortex, helps MENA enterprises design and automate complex business processes with full Arabic UI/UX, on-premise deployment, and deep system integration. With over a decade of regional experience, 70+ consultants and engineers, and 60+ enterprise clients, Singleclic positions itself as a long-term strategic partner focused on optimization rather than simple digitalization. Sales Account Manager<br>Single Clic is expanding its sales team and looking for an ambitious, results-oriented Sales Account Manager with a strong B2B sales background.<br>What We’re Looking For<br>* 4+ years of experience in B2B Sales or Account Management.* Previous experience selling IT solutions, ERP, or Microsoft Dynamics 365 is highly preferred.* Practical experience using sales intelligence, prospecting, sales engagement, and CRM tools.* Strong communication, negotiation, and relationship-building skills.* Demonstrated ability to manage opportunities throughout the entire sales cycle—from qualification to closing.* Familiarity with the Saudi market is an advantage.<br>Your Role<br>* Identify and develop new business opportunities while managing assigned accounts.* Engage with qualified leads and move opportunities effectively through the sales pipeline.* Work closely with the Lead Generation Team to ensure lead quality, timely follow-up, and conversion.* Understand customer requirements and coordinate with presales and technical teams to develop the right solutions.* Manage proposals, commercial discussions, negotiations, and deal closure.* Keep CRM records, opportunities, forecasts, and follow-up activities accurate and up to date.* Meet assigned sales targets and contribute to Single Clic’s continued business growth.<br>???? Work Mode: Remote???? Travel: Availability to travel to Saudi Arabia when required???? Employment: Full-Time

The Product Development Manager will be representing El Gouna Plus, meeting clients and platform partners, leading mega deals. This position requires a multidisciplinary architect who can maneuver between technical office life and the creative community. Standard products monitoring.<br>This role works closely with each company's executives, facilitating communication and determining how to meet the best interests of each partnered organization. Also communication and work with internal departments is key. A background of Architecture, interior design and FF&E is a must.<br>Plans and implements sales to specific, existing major accounts, suppliers, designers & owners. While growing relationships, identifying opportunities, and partnership management skills are critical. Requires full knowledge of the product line and its applications, along with a strong understanding of the client's objectives and challenges.<br>Key Responsibilities Key Account Management Deliver specialized support and service for new and existing El Gouna Plus platform accounts in line with organizational policies and procedures. Respond to complex customer enquiries while helping senior colleagues manage and maintain customer relationships. Customer Relationship Management / Account Management Develop and implement a relationship management plan for existing customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Collect feedback from identified customers or customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input. Special Projects Lead the design and implementation process of internal special design projects for different departments. This part includes handling budgets, approvals and design processes with platform designers. Develop Standard Product In charge of developing all standard products that are related to the new real estate releases. Also develop new products related to older neighborhoods. El Gouna Plus supporting Arm Handel all related extra tasks for El Gouna Plus like presentations, events, digitalization and marketing communication. This is a key role to support in keeping El Gouna Plus a department that is always visible and productive. Knowledge, Skills and Experience10 years in Experience. Bachelor’s Degree in Architecture. Strong presentation skills (InDesign is a MUST) Strong communication skills Strong knowledge of architecture and interior design drawings Background knowledge of construction and art

Company Description Enterprise Business Solutions mea (EBS mea) is a professional IT and consulting services company dedicated to delivering high-quality technology solutions, business services, and strategic consultations. The company focuses on supporting client partners across Egypt, helping them compete effectively in today’s dynamic and fast-changing business environment. EBS mea works closely with organizations to understand their challenges and design tailored solutions that drive measurable results. The team is committed to long-term partnerships built on service excellence, innovation, and reliability.<br>Role Description The Sales Account Manager IT role is a full-time, on-site position based in Qesm 2nd 6 October. This role is responsible for managing and growing a portfolio of clients by promoting IT solutions and services, building strong relationships, and ensuring ongoing customer satisfaction. Day-to-day activities include identifying and qualifying new leads, conducting client meetings and presentations, preparing proposals, and negotiating contracts in coordination with internal teams. The Sales Account Manager will collaborate with technical and consulting staff to align solutions with client needs, follow up on projects and service delivery, and maintain accurate records in CRM or sales tracking systems. The role also involves monitoring market trends, participating in sales planning, and meeting defined sales targets and performance metrics.<br>Qualifications<br> <br>Strong account management skills, including maintaining and growing client relationships and driving customer satisfaction. Proven experience in customer service and communication, with the ability to handle inquiries, resolve issues, and present solutions clearly. Ability to perform lead generation activities, including prospecting, networking, and qualifying opportunities. Strong interpersonal and negotiation skills, with the capacity to work effectively with diverse stakeholders. Background in IT sales or technology solutions, with understanding of professional services and consulting offerings. Ability to work on-site in Qesm 2nd 6 October and collaborate with cross-functional teams. Organizational and time management skills, including maintaining accurate sales documentation and reporting. Bachelor’s degree in Business, IT, or a related field, or equivalent practical experience. Proficiency with CRM systems and standard office productivity tools. Fluency in English and Arabic, both written and spoken, is highly beneficial.

Company Description elämä.ai is a technology company focused on creating human-centric digital solutions that positively impact everyday life and support a better future. The team combines advanced software engineering with thoughtful design to build products that are both intelligent and intuitive. At elämä.ai, collaboration, innovation, and ethical use of technology are core values that guide product development and business decisions. Joining the company means contributing to impactful projects in a dynamic environment where new ideas are encouraged and continuous learning is supported. Role Description The Software Project Head is a full-time, on-site leadership role based in Heliopolis. This role oversees the end-to-end delivery of software projects, including planning, requirements gathering, project scoping, and defining milestones and timelines. The Software Project Head coordinates cross-functional teams, manages resources, and ensures alignment between technical execution and business objectives. Day-to-day responsibilities include leading project meetings, tracking progress, resolving risks and dependencies, and maintaining clear communication with stakeholders. The role also involves mentoring team members, enforcing quality standards, and continuously improving processes to deliver reliable, scalable, and maintainable software solutions. Qualifications Strong project management skills, including planning, scheduling, risk management, and stakeholder communication. Solid background in software development practices, SDLC, and modern engineering methodologies (e.g., Agile, Scrum, or similar). Experience leading cross-functional technical teams and coordinating work across engineering, product, and QA. Ability to translate business needs into clear technical requirements, user stories, and prioritized backlogs. Proficiency with project and collaboration tools (e.g., Jira, Trello, Confluence, or equivalent) and basic understanding of version control systems. Strong analytical and problem-solving skills, with the ability to make data-informed decisions under time constraints. Excellent written and verbal communication skills in English; additional languages are a plus. Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field; advanced degrees or relevant certifications (e.g., PMP, Scrum Master) are an advantage. Previous experience in a similar leadership role in software projects or product development environments. Demonstrated ability to work on-site in a collaborative setting, foster an inclusive team culture, and support professional growth of team members.

Al-Futtaim Automotive is looking for an experienced and customer-focused Service Advisor to join our Aftersales team in Cairo.<br>About the Role The Service Advisor will manage the end-to-end customer service journey for vehicle maintenance and mechanical repairs — from customer reception and accurate diagnosis capture through repair authorization, progress updates, quality confirmation, invoicing, and vehicle handover. The role will play a key part in delivering Honda-standard customer care, achieving revenue targets, and supporting long-term customer retention.<br>What You Will DoWelcome customers professionally, understand their concerns and service requirements, and ensure a smooth service reception experience. Open and maintain accurate repair orders, documenting customer concerns, vehicle condition, required approvals, and all relevant information. Prepare clear and accurate estimates, explain required and recommended repairs, and promote relevant maintenance, parts, and value-added services based on customer needs. Maintain proactive communication with customers throughout the repair journey, including updates on progress, costs, additional work, and delivery timelines. Coordinate closely with workshop control, technicians, Parts, Warranty, and support teams to remove bottlenecks and ensure on-time vehicle delivery. Confirm repair completion and quality checks, review invoices for accuracy, explain completed work and future maintenance requirements, and ensure a professional vehicle handover. Support customer retention through post-service follow-up, complaint resolution, future booking opportunities, and accurate customer and vehicle data management. Ensure compliance with Honda standards, company policies, safety requirements, warranty procedures, and data privacy requirements, while contributing to continuous improvement initiatives.<br>What Equips You for the Role Bachelor’s degree in Mechanical or Automotive Engineering, or an equivalent relevant qualification.2–5 years of experience in automotive service, customer service, workshop reception, or a related field; dealership experience is preferred. Basic knowledge of automotive systems, maintenance requirements, repair processes, and workshop terminology. Good command of Arabic and working proficiency in English, both written and spoken. Proficiency in Microsoft Office; experience with a Dealer Management System (DMS) is an advantage. Valid driving license is preferred. Strong customer focus, communication, active listening, and relationship management skills. Strong attention to detail, problem-solving, teamwork, and cross-functional coordination skills. A consultative approach to selling, with the ability to handle objections and manage customer concerns professionally.

Job Description About the Role We are seeking an experienced Microsoft Dynamics CRM Manager to lead our Customer Relationship Management initiatives and oversee the implementation, customization, and optimization of our Dynamics 365 platform. This role will drive CRM strategy, manage technical teams, and ensure successful delivery of CRM solutions that support business growth and customer engagement across digital banking services. The ideal candidate will have strong experience in Microsoft Dynamics CRM (on-premises) implementations, integrations with enterprise systems, and leadership of CRM development teams. Key Responsibilities CRM Strategy & Leadership Define and execute CRM strategy aligned with business objectives. Lead the planning, design, and implementation of Microsoft Dynamics CRM solutions. Act as the primary point of contact for all CRM initiatives. Lead and mentor CRM developers and technical teams. Implementation & Technical Management Oversee full lifecycle CRM implementation projects. Manage Dynamics CRM infrastructure and system performance. Design and implement customizations including:Entities Forms Views Workflows Business process flows Plugins Manage integrations with enterprise platforms such as core banking systems, telephony platforms, and marketing tools. System Optimization Monitor CRM performance and implement improvements. Manage CRM governance including security roles and data standards. Provide expert troubleshooting and technical support. Conduct regular system audits and health checks. Required Qualifications Experience8+ years experience with Microsoft Dynamics CRM / Dynamics 365Minimum 3 years in a CRM leadership or management role Proven experience delivering end-to-end CRM implementation projects Technical Skills Dynamics CRM customization and configuration C# plugin development Dynamics CRM SDKWeb APIs and integrations Power Automate Azure Logic Apps SQL Server & SSRSActive Directory & IISPower BIProfessional Skills Strong leadership and stakeholder management Project management experience (Agile / Scrum) Excellent communication and analytical skills Preferred Qualifications Experience within digital banking or financial services Integration experience with core banking systems such as Temenos CRM data migration and ETL tools (SSIS, Kingsway Soft) Azure Dev Ops experience Microsoft Dynamics certifications (MB-200, MB-210, MB-220, MB-230)