Financial Analyst Jobs in Egypt
6367 Jobs Found
About Jawda Jawda is a women's modest fashion brand based in London. Our name comes from the Arabic word for quality and excellence. And that's not just branding. It's our operating principle. We're fully vertically integrated: we own our own factory, so every piece is produced in-house from natural fibres like cotton and linen, designed to last, and priced fairly.<br>We're a global team of 50+ selling primarily across the UK, US, Canada and Australia, with a growing European presence. Meta paid social is our main growth engine, and we move fast, test constantly, and take creative seriously, which is where you would come in.<br>The Role You'll own the creative engine behind our Meta advertising: planning the angles we test, producing the ads themselves, and tracking what the numbers tell us. This is a hands-on hybrid role. Part strategist, part creator, part analyst. You'll work directly with a founder, who handles overall campaign architecture and deeper performance analysis, while you drive the creative pipeline that keeps our ads fresh and our audiences growing.<br>This is not a role where you'll be handed briefs and asked to execute. You'll be expected to generate hypotheses, argue for angles, learn from losses, and build on winners.<br><br>What You'll DoPlan creative angles and experiments. Develop new creative angles mapped to distinct customer personas and motivations. Produce the creatives. Edit video ads, design statics, and write the copy that goes with them. You'll be producing multiple new assets per week across several concepts, working from raw content, UGC, and product photography. Write performance copy. Scroll-stopping hooks, persuasive primary text, and headlines that fit our tone. Track and report key metrics. Monitor cost-per-checkout, CPA, ROAS, thumbstop and hook rates, and frequency. Flag when a creative is fatiguing, when a test has a winner, and when something in the account looks off. Feed the learning loop. Maintain a record of what's been tested, what won, what lost, and why.<br><br>What We're Looking For Minimum 1 year of hands-on Meta media buying experience. You've managed real budgets in Ads Manager. e Commerce experience required; fashion strongly preferred. Creative production skills. You can edit short-form video (Cap Cut, Premiere, or similar) and design statics (Figma, Canva, or Photoshop) to a standard fit for a premium brand. Copywriting ability in fluent English. You know the difference between a hook and a headline, and your writing is clean, persuasive, and detail-perfect. Data literacy. You can read performance data, spot trends, and explain why an ad worked, not just report that it did.<br>Strongly Preferred Genuine understanding of modest fashion and the customers who wear it Experience with UGC-style and founder-led creative formats Familiarity with creative analytics tools (e.g. Motion, Foreplay)
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
<br>
<br>
Job Summary<br>
We are seeking a motivated and customer-focused Service Desk Analyst (L1 Support) to provide first-line technical support to end users. The successful candidate will be responsible for troubleshooting hardware, software, network, and Microsoft-related issues while delivering excellent customer service and ensuring timely resolution of incidents and service requests.</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li>Provide first-line technical support for end users via ticketing systems, phone, chat, and email.</li><li>Troubleshoot and resolve Microsoft Windows operating system issues.</li><li>Support and troubleshoot Microsoft 365 applications, including Outlook, Teams, OneDrive, and Office applications.</li><li>Diagnose and resolve software-related incidents and application issues.</li><li>Perform basic network troubleshooting and connectivity diagnostics.</li><li>Escalate complex issues to second-line support teams when required.</li><li>Document incidents, troubleshooting steps, and resolutions accurately within the ticketing system.</li><li>Follow IT service management processes and SLA requirements.</li><li>Assist users with account-related issues, access requests, and basic system configurations.</li><li>Provide excellent customer service and maintain effective communication throughout the support process.</li><li>Work efficiently in a fast-paced environment while managing multiple tasks and applications simultaneously.</li></ul><p><strong>Technical Skills</strong><br>
Operating Systems</p><br><ul><li>Strong knowledge of Microsoft Windows environments.</li><li>Windows troubleshooting and end-user support.</li></ul><p>Microsoft 365</p><br><ul><li>Microsoft Outlook troubleshooting.</li><li>Microsoft Office applications support.</li><li>Microsoft Teams and OneDrive basic support.</li><li>Microsoft 365 user administration fundamentals.</li></ul><p>Networking</p><br><ul><li>Network fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi, LAN/WAN).</li><li>Basic network troubleshooting and connectivity diagnostics.</li></ul><p>Cloud Technologies</p><br><ul><li>Basic understanding of Microsoft Azure and cloud computing concepts.</li><li>Familiarity with cloud environments and identity management fundamentals.</li></ul><p>Software Support</p><br><ul><li>Software installation, configuration, troubleshooting, and maintenance.</li><li>Application support and issue resolution.</li></ul><p><strong>Soft Skills</strong></p><br><ul><li>Strong verbal and written communication skills.</li><li>Excellent customer service and user support skills.</li><li>Strong troubleshooting and analytical thinking abilities.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Ability to work on multiple applications and tasks simultaneously.</li><li>Strong teamwork and collaboration skills.</li><li>Attention to detail and commitment to service quality.</li></ul><p><strong>Preferred Skills</strong></p><br><ul><li>Familiarity with ITSM tools such as Jira Service Management, or similar ticketing systems.</li><li>Basic knowledge of azure and user account management.</li><li>Understanding of ITIL concepts and Service Desk best practices.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field</li><li>Equivalent practical experience considered in lieu of formal education</li><li>0–2 years of experience in a Service Desk, Help Desk, or IT Support role</li><li>Hands-on experience supporting Microsoft Windows environments</li><li>Experience with Microsoft 365 applications (Outlook, Teams, OneDrive, Office)</li><li>Exposure to ticketing systems and ITSM workflows</li></ul><br><br> </div>
Westview International Language School is excited to announce a vacancy for the position of Front of House for the academic year 2026-2027 at our prestigious network of educational institutions. The Lab Technician will play a crucial role in supporting science education by managing laboratory resources and assisting with practical experiments.<br><br>Key Responsibilities:<br><br> Fluent English communication skills Previous experience in a school or educational environment is preferred Excellent communication and interpersonal skills Professional appearance and a welcoming attitude Strong organizational and administrative skills Ability to handle visitors, parents, students, and phone inquiries professionally Graduates from reputable/private universities are preferred<br><br>Benefits<br><br>Tuition Discount for Dependents Medical Insurance for Self Transportation upon availability (Meeting Points)
<p>At Alstom, we build what millions depend on daily - rail transportation systems that can't afford to fail. We're more than 85,000 people worldwide creating the industry's most diverse portfolio: high-speed trains, metros, trams, maintenance services and integrated systems. Could you be the full-time Infra Technician in October City [WON] we re looking for?</p><p><b><br></b></p><p><b>Your future role</b></p><p>Take on a new challenge and apply your technical expertise in a dynamic and innovative environment. You ll work alongside dedicated and collaborative teammates. You'll ensure the stability of power supply to all WON equipment, including trains, stations, and depots, while maintaining power supply systems, track switch beams, and power rail equipment in alignment with technical maintenance plans. Day-to-day, you ll work closely with teams across the business (e.g., operations, engineering), troubleshoot faulty equipment, and support team members to ensure seamless coordination with other teams. You ll specifically take care of preventive and corrective maintenance activities, but also contribute to troubleshooting and validation processes.</p><p><b><br></b></p><p><b>We’ll look to you for:</b></p><ul><li>Carrying out preventive and corrective maintenance activities</li><li>Diagnosing faults and supporting the definition of corrective actions</li><li>Performing tests, verifications, and validations</li><li>Maintaining and managing tools and spare parts</li><li>Reporting deformities and ensuring workspace cleanliness</li><li>Complying with Alstom EHS (Environment, Health, and Safety) rules</li></ul><p><b><br></b></p><p><b>Things you’ll enjoy</b></p><p>Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:</p><ul><li>Enjoy stability, challenges, and a long-term career free from boring daily routines</li><li>Work with new security standards for rail signalling</li><li>Collaborate with transverse teams and helpful colleagues</li><li>Contribute to innovative projects</li><li>Utilise our inclusive and dynamic working environment</li><li>Steer your career in whatever direction you choose across functions and countries</li><li>Benefit from our investment in your development, through award-winning learning</li><li>Progress towards roles such as Senior Technician or Maintenance Supervisor</li></ul><p>You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!</p><p>Important to note</p><p>As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.</p><p>Job Segment: Supply, Technician, Operations, Technology</p><p><strong>Desired Candidate Profile</strong></p><p>All about you</p><p>We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:</p><ul><li>Diploma in Electrical or Mechanical Engineering</li><li>Experience or understanding of troubleshooting methods</li><li>Knowledge of technical drawings and general maintenance principles</li><li>Familiarity with power supply maintenance and EHS basics</li><li>A minimum of 5 years of experience in electrical or mechanical maintenance (rail experience is a plus)</li><li>Computer literacy is a plus</li><li>English language proficiency is a plus</li><li>Strong teamwork and communication skills</li><li>Ability to work under pressure and in shifts (day and night)</li><li>Innovative, creative, and strategic thinking</li><li>Self-driven with excellent organizational and decision-making skills</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Publication date :</strong> Jul 24, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the roleCompany Mission<p>Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.</p><br><br><br><br><p><strong>Job Purpose:</strong></p><br><br><p>In the context of cloud application support, cloud monitoring comes up as one of the corner stones of the quality of service for cloud applications.</p><br><br><p>ASM Team has a global view on all the Cloud-based applications’ monitoring platforms. They perform the end-to-end monitoring, validate and troubleshoot the alarms and help in identifying the root-cause of the problem. They also act as a link between the different entities during major crises.</p><br><br><br><p><strong>Key Tasks and Responsibilities</strong></p><br><br><ul><li><span>Monitor the performance and the behavior of orange critical applications.</span></li><li><span>Real time monitoring: incident detection and analysis, logging of the faults in the relevant.</span></li><li><span>Tracking/Solving all monitoring incidents raised by servers’ owners.</span></li><li><span>Perform technical escalations in line with our Fault Management policy</span></li><li><span>Liaise with other relevant internal departments to ensure all incidents are managed properly</span></li><li><span>Participate in Crisis Bridge in order to keep the business updated.</span></li><li><span>Coordinate and circulate information between Service Desk, Level 2 support, crisis team and Analyst team.</span></li><li><span>Perform a periodic analysis in order to contribute in the application performance improvements.</span></li><li><span>Produce monthly applications availability and data reports (Key Performance Indicators)</span></li></ul><br>About youSkill Profile<ul><li><span>Degree in telecommunication and/or computer sciences engineering field</span></li><li><span>Professional Experience:</span></li><li><span>2+ years of experience in networks & telecommunications field and/or in an operational IT environment.</span></li><li><span>Functional knowledge of Operating Systems + Cloud Computing Basics.</span></li><li><span>Strong knowledge of Networks and Security</span></li><li><span>Database administration (Oracle, Sybase, SQL Server, MySQL)</span></li><li><span>Good understanding of ITIL processes (ITIL Foundation)</span></li><li><span>Skills & Qualifications:</span></li><li><span>Good interpersonal and communication skills</span></li><li><span>Good time management, and organizational skills</span></li><li><span>Customer Oriented Attitude</span></li><li><span>Strong Customer Service Experience</span></li><li><span>Ability to work under pressure and multitasking</span></li><li><span>Proactive and self-motivated</span></li><li><span>Accountability, commitment and having a sense of urgency</span></li><li><span>Team Spirit</span></li><li><span>Strong problem solving and research skills</span></li><li><span>Ability to work on out of business hours and/or in call basis</span></li><li><span>Ability to work on 24*7 shift basis</span></li></ul><br>Additional Information<ul><li><span>Basic Technical experience in networks</span></li><li><span>basic technical experience in Cloud envirements and application structure</span></li><li><span>French speaker</span></li><li><span>English speaker</span></li></ul><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>
<p>THE ROLE You lead the operation behind the bank s Points network, the physical touch points that put a digital bank within reach. Every vendor keeping a Point running, every deployment, every incident that takes one offline, and every report on how the network is performing runs through you. Your job is to make sure each Point is operational, compliant, and delivering a consistent customer experience across every location.</p><p>WHAT YOU LL DO</p><ul><li>Manage the monitoring and operational functions of the Points network, including service levels and identifying low and high performing machines</li><li>Own Points network performance reporting and flag issues to the Banking Operations Director</li><li>Manage vendors and hold them accountable to contracted SLAs</li><li>Oversee Point deployment, installation, and decommissioning strategy across locations</li><li>Manage Point related incident escalations and ensure timely resolution</li><li>Ensure Points operate in compliance with regulatory and internal standards</li><li>Coordinate with Technology, Infrastructure, Compliance, and Risk teams on network issues through to closure</li><li>Manage and develop the L1 Operations team</li></ul><p>WHY THIS ROLE A bank people belong to has to show up where they are. You build and run the network that makes that true, one Point at a time. Success measures: Point uptime and availability rate, vendor SLA attainment, incident resolution time, and team performance and analyst development.</p><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>12+ years in vendor management, field operations, or kiosk/ATM network management</li><li>Experience managing third-party service providers and holding vendors to SLAs</li><li>Strong operational coordination skills across multiple locations or sites</li><li>Familiarity with kiosk, ATM, or self-service terminal operations preferred</li><li>Experience in financial services or regulated environments preferred</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You d rather fix a vendor s recurring failure than log another ticket about it</li><li>You treat network uptime as a promise to the customer, not a number on a dashboard</li><li>You can tell which locations are carrying the network and which are dragging it, and you act on it</li><li>You can coordinate across sites, vendors, and internal teams without losing sight of the details</li><li>You want to build the network that makes a digital bank feel physically real</li></ul>
<p>About the Role</p><p>We are seeking an experienced <strong>Temenos Data Analyst</strong> to support data analysis, validation, and reporting initiatives related to our Temenos core banking ecosystem.</p><p>In this role, you will work closely with engineering, data, and business teams to analyze and validate data extracted from core banking systems, ensuring high levels of data accuracy and consistency.</p><p>The ideal candidate will have strong experience working with <strong>Temenos data structures</strong>, advanced SQL skills, and the ability to translate business requirements into meaningful analytical outputs.</p><p>Key Responsibilities</p><p>Temenos Data Management</p><ul><li>Configure and manage <strong>Temenos Data Source (TDS)</strong> including provider setup, parameterization, and data imports/exports.</li><li>Implement business rules using plugins and manage provider configurations.</li><li>Ensure proper <strong>end-to-end data flow from Temenos core systems</strong>.</li></ul><p>Data Analysis & Validation</p><ul><li>Analyze, validate, and reconcile data extracted from Temenos systems.</li><li>Ensure <strong>data accuracy, completeness, and consistency</strong> across analytical outputs.</li><li>Investigate data discrepancies and perform <strong>root cause analysis</strong>.</li></ul><p>Data Querying & Reporting</p><ul><li>Design and execute complex data queries using <strong>Oracle Database, SQL, and PL/SQL</strong>.</li><li>Support reporting and analytical requirements across business teams.</li></ul><p>Data Processing & Automation</p><ul><li>Support data preparation and transformation using <strong>Python (Pandas)</strong> where required.</li><li>Automate data-related tasks using scripting tools.</li></ul><p>Collaboration</p><ul><li>Work closely with business and reporting teams to translate requirements into <strong>data mappings and analytical outputs</strong>.</li><li>Participate in <strong>Agile delivery processes</strong>, including backlog refinement and testing activities.</li></ul><p>Support & Documentation</p><ul><li>Provide <strong>L2/L3 support for data-related issues</strong> within the Temenos ecosystem.</li><li>Maintain documentation for data definitions, mappings, and usage guidelines.</li></ul><p>Required Qualifications</p><p>Experience</p><ul><li><strong>2–5 years of experience in data analysis or banking data environments</strong></li><li>Proven experience working with <strong>Temenos core banking data</strong></li></ul><p>Technical Skills</p><ul><li>Temenos Data Source (TDS)</li><li>Oracle Database</li><li>SQL</li><li>PL/SQL</li><li>Data validation and reconciliation</li></ul><p>Data Engineering & Analytics</p><ul><li>Python (Pandas) for data processing</li><li>Data mapping and transformation</li><li>Understanding of <strong>banking data flows and core banking integrations</strong></li></ul><p>Professional Skills</p><ul><li>Strong analytical and problem-solving abilities</li><li>Strong documentation and communication skills</li><li>Experience working in <strong>Agile development environments</strong></li></ul><p>Preferred Qualifications</p><ul><li>Experience working with <strong>Temenos core banking platforms</strong></li><li>Experience supporting <strong>banking reporting and analytics initiatives</strong></li><li>Familiarity with <strong>data warehousing or analytics platforms</strong></li><li>Experience working in <strong>digital banking or fintech environments</strong></li></ul>
<p>About the Role</p><p>We are looking for a <strong>Technical Data Analyst</strong> to join our Data Management and AI team and contribute to building data-driven solutions that power our digital banking platform.</p><p>In this role, you will work closely with engineering, analytics, and business teams to gather requirements, design data processes, and support data integration initiatives. You will play a key role in enabling accurate data analysis and reporting to support business decisions and enhance the customer banking experience.</p><p>This is an excellent opportunity for a <strong>junior data professional</strong> looking to grow within a fast-paced fintech environment.</p><p>Team Overview</p><p>The <strong>Data Management and AI team</strong> works across the full technology stack within QNBeyond Plus, enabling advanced analytics, data management, and AI-driven capabilities.</p><p>Our team collaborates with multiple technology and product teams to manage, analyze, and serve data that drives innovative digital banking experiences for our customers.</p><p>Key Responsibilities</p><p>Data Analysis & Collaboration</p><ul><li>Act as a bridge between <strong>technical teams and data stakeholders</strong>.</li><li>Gather and document <strong>reporting and data requirements</strong>.</li><li>Collaborate with engineering and analytics teams to support data initiatives.</li></ul><p>Data Engineering Support</p><ul><li>Translate integration requirements into <strong>procedures, scripts, and technical documentation</strong>.</li><li>Assist in designing <strong>data ingestion pipelines</strong>.</li></ul><p>Data Quality & Verification</p><ul><li>Design and support <strong>data validation and verification procedures</strong>.</li><li>Ensure data accuracy, integrity, and reliability across systems.</li></ul><p>Project Delivery</p><ul><li>Support data initiatives and drive assigned tasks to completion.</li><li>Contribute to Agile processes and cross-team collaboration.</li></ul><p>What We Are Looking For</p><p>You must be:</p><ul><li><strong>Self-motivated</strong>, driven to take initiative and achieve results</li><li>A <strong>team player</strong>, eager to collaborate and learn</li><li>A <strong>problem solver</strong>, focused on identifying solutions</li><li><strong>Customer-oriented</strong>, committed to delivering high-quality results</li><li><strong>Detail-oriented</strong>, especially regarding security and compliance</li><li>Adaptable to a <strong>growing fintech environment</strong></li></ul><p>Qualifications</p><p>Technical Skills</p><ul><li>Strong knowledge of <strong>SQL</strong></li><li>Understanding of <strong>data modeling concepts</strong></li><li>Knowledge of <strong>programming or scripting tools</strong></li></ul><p>Professional Skills</p><ul><li>Strong <strong>verbal and written communication skills</strong></li><li>Experience with <strong>requirements gathering and documentation</strong></li></ul><p>Domain Knowledge</p><ul><li>Understanding of <strong>banking or financial services</strong> is a plus</li><li>Experience in <strong>regulated environments or PCI/DSS compliance</strong> is advantageous</li></ul><p>Experience</p><ul><li><strong>2+ years of experience in software engineering, data analysis, or system analysis</strong></li><li>At least <strong>1 year of experience in fintech or regulated environments</strong> is preferred</li></ul><p><br></p>
<p><strong>About the role</strong></p><p>SustainGRC is governance intelligence infrastructure. We help regulated organisations prove their governance holds up. I'm the founder and CEO, and I'm looking for an Executive to run HR, agreements, compliance and my office, so I can focus on product and market.</p><p>We are a small, founder-led team, growing fast. There is no other HR, admin or compliance resource yet. You build the processes as well as run them, with real access and real accountability.</p><p><br></p><p><strong>What you will do</strong></p><ul><li><strong>People operations:</strong> onboarding and offboarding, people records, policies, time-log reconciliation and payroll data, job posts and recruitment logistics</li><li><strong>Agreements and records:</strong> one register of engagement agreements, NDAs, vendor contracts and renewals, with renewals flagged 60 days ahead</li><li><strong>Compliance calendar:</strong> policy reviews, renewals, filing dates and certification evidence, tracked to closure</li><li><strong>Managemnt support:</strong> diary, travel, inbox triage, meeting minutes, a live actions tracker and discovery-call scheduling</li><li><strong>Events and PR:</strong> conference and webinar logistics, media and analyst contacts, press notes and LinkedIn drafts for approval</li><li><strong>Funding applications:</strong> drafts, evidence gathering and a deadline tracker</li></ul><p><br></p><p><br></p><p><strong>What you bring</strong></p><ul><li>1 to 3years in HR administration, compliance administration, operations or a founder's office</li><li>Professional written and spoken English. You will write to candidates, contractors and the CEO daily</li><li>Overlap with UK hours on most days, roughly 10:00 to 18:00 UK time</li><li>Discretion with confidential information</li><li>You build a process when none exists, and close loops without being chased</li><li>Experience in PR, events or project coordination is an advantage</li></ul><p><br></p><p><strong>Terms</strong></p><p>Founding-team arrangement: equity-linked, with a modest base that rises as we reach revenue milestones. Detail is agreed with the CEO. We ask you to confirm you are comfortable with this when you apply.</p><p><br></p><p><strong>What you get</strong></p><ul><li>Direct exposure to the CEO and to how a governance technology company is run</li><li>A clear path from a three-month trial to a longer engagement</li><li>Progression to People & Compliance Manager as the company grows</li></ul><p><br></p><p><strong>How to apply</strong></p><p>Apply on LinkedIn and answer the screening questions. Shortlisted candidates complete a short written exercise in English and meet the CEO.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br>
For Enterprises, these are key factors of success. For us, they're our core expertise.<br>
<br>
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br>
<br>
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br>
<br>
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br>
<strong>Sutherland</strong><br>
Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking a <strong>Quality Analyst </strong>to support a new program launching in Alexandria!</p><br><p>Quality Analysts ensure consistent customer experience, sales execution, process adherence and compliance through structured audits, calibration, feedback and reporting.</p><br><p>As a QA you'll get to own:</p><br><p><strong>Audit & Monitoring</strong></p><br><ul><li>One audit per agent per day, equivalent to five audits per agent per standard Monday-Friday week.</li><li>Audit calls using the Quality MON Form.</li><li>Evaluate sales pitch, objection handling, process adherence, documentation and customer experience.</li></ul><p><strong>Sales Hygiene & Compliance</strong></p><br><ul><li>Validate sales to ensure they meet program requirements.</li><li>Check sales for hygiene issues, documentation gaps and compliance defects.</li><li>Identify and route invalid or non-compliant sales through the appropriate correction or rejection process.</li></ul><p><strong>Leadership Reporting</strong></p><br><p>Quality sends weekly and monthly reports to leadership, including BQ Management. Reports include quality scores, defects, defect themes, feedback and coaching completed. Policy updates and flyers are distributed to the full flow through the approved distribution list.</p><br><br>Qualifications<br><ul><li>Must be fluent in German or French (B1/B2) </li><li>B2 English Level also required</li><li>1-2 years experience as a QA w/in the BPO industry supporting a sales program preferred</li><li>Must be able to work onsite in Alexandria</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br>
For Enterprises, these are key factors of success. For us, they're our core expertise.<br>
<br>
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br>
<br>
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br>
<br>
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br>
<strong>Sutherland</strong><br>
Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking a <strong>Quality Analyst </strong>to support a new program launching in Alexandria!</p><br><p>Quality Analysts ensure consistent customer experience, sales execution, process adherence and compliance through structured audits, calibration, feedback and reporting.</p><br><p>As a QA you'll get to own:</p><br><p><strong>Audit & Monitoring</strong></p><br><ul><li>One audit per agent per day, equivalent to five audits per agent per standard Monday-Friday week.</li><li>Audit calls using the Quality MON Form.</li><li>Evaluate sales pitch, objection handling, process adherence, documentation and customer experience.</li></ul><p><strong>Sales Hygiene & Compliance</strong></p><br><ul><li>Validate sales to ensure they meet program requirements.</li><li>Check sales for hygiene issues, documentation gaps and compliance defects.</li><li>Identify and route invalid or non-compliant sales through the appropriate correction or rejection process.</li></ul><p><strong>Leadership Reporting</strong></p><br><p>Quality sends weekly and monthly reports to leadership, including BQ Management. Reports include quality scores, defects, defect themes, feedback and coaching completed. Policy updates and flyers are distributed to the full flow through the approved distribution list.</p><br><br>Qualifications<br><ul><li>Must be fluent in Spanish or Italian (B1/B2) </li><li>B2 English Level also required</li><li>1-2 years experience as a QA w/in the BPO industry supporting a sales program preferred</li><li>Must be able to work onsite in Alexandria</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview Act as the day-to-day point of contact for active projects, overseeing end-to-end coordination between stakeholders (Sector owners, Strategic Global Insights, GBS teams) and external agencies where required. Responsibilities include brief alignment, proposal coordination, execution, and delivery of results. Serve as the subject-matter expert on how different 360AO tools are integrated to answer business questions in a compelling and engaging way. This includes creating story-led PowerPoint decks and presenting insights to local and global PepsiCo business teams. Core Expertise & Tools Change Compass framework (PepsiCo trends framework): Leverage self-serve tools to deliver insights based on stakeholder requests and connect relevant data sources across 360AO Responsibilities Project Delivery Brief & Proposal Alignment: Clearly define the business issue, secure internal sign-offs, and design the research path (tools, analysis approach, timelines, and agency scope where applicable) Execution: Ensure strong connectivity with analysis teams and/or agencies to deliver high-quality, in-depth outputs Delivery & Storytelling: Synthesize BIG data (what is happening) and THICK data (human motivations and drivers) into compelling narratives Own the creation of complete analyses and one-page summaries for all projects conducted People Responsibilities Manage the GBS 360AO team (currently 1 analyst) responsible for delivering ad-hoc queries from Sectors throughout the year Build and elevate 360AO capability within the team through coaching, training, and sharing best practices Supporting AO / Strategic Insights Global agenda Define ways of working within GBS/ Strategic Growth Insights / sectors to deliver high quality and inspiring outputs Qualifications Experience in working on Trends and Foresight project E.g. Pre and Post COVID impact, consumer trend changes, etc. Experience in Big Data / Social listening tools is preferred. Experience in projects involving flavor innovation, trending ingredients, health benefits, consumer behavior. Demonstrated skills with written communication – especially in PowerPoint and email Strong verbal and written communication – English and Arabic Ability to run consumer research analyses alone by leveraging various available data sources Ability to learn quickly new tools and start working in the different ways enabled by these tools (leverage the self-serve platforms)</p> </div>
<p>As a Commercial & Pricing Analyst, you will provide the essential data engine and operational support that drives day-to-day bidding activity. Working closely with Technical Architects and Project Managers, you will turn resource estimations into accurate client-facing financial models. You will ensure all proposals adhere to established margin benchmarks while tracking and analyzing post-sale operational data to prevent revenue leakage.</p><p>Key Responsibilities</p><ul><li>Proposal & Bid Support: Own the execution of standard and mid-tier pricing models.</li><li>Translate technical Statements of Work (SOWs) and resource plans into client rate cards and financial bids.</li><li>Variance & Margin Analysis: Review proposed deal margins against historical baselines and practice targets.</li><li>Highlight anomalies or low-margin profiles to the Senior Lead before submission.</li><li>Pipeline Data Cleanliness: Maintain accurate records of bid pricing, agreed discount structures, and win/loss commercial data within the Salesforce Delivery Performance Tracking: Analyze monthly project metrics including employee utilization, contractor spend, and milestone achievements to track project profitability vs. the initial bid.</li><li>Reporting & Dashboards: Own the update and maintenance of monthly commercial dashboards, translating raw operational data into scannable performance reports for management.</li></ul><p>Required Skills & Qualifications</p><ul><li>4+ years of experience in financial analysis, pricing, or business operations.</li><li>Exposure to a professional services, IT, or corporate SaaS environment is highly preferred.</li><li>Advanced Excel skills (VLOOKUP/XLOOKUP, Index/Match, Pivot Tables, and logical formulas) with a proven ability to build structured, error-free spreadsheets quickly.</li><li>Exceptional attention to detail and strong organizational skills to manage tight turnaround times across multiple simultaneous bids.</li><li>Familiarity with business intelligence tools (e.g., Power BI, Tableau) and CRM workflows.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>4+ years of experience in financial analysis, pricing, or business operations. Exposure to a professional services, IT, or corporate SaaS environment is highly preferred. Advanced Excel skills (VLOOKUP/XLOOKUP, Index/Match, Pivot Tables, and logical formulas) with a proven ability to build structured, error-free spreadsheets quickly. Exceptional attention to detail and strong organizational skills to manage tight turnaround times across multiple simultaneous bids. Familiarity with business intelligence tools (e.g., Power BI, Tableau) and CRM workflows.</p>
<h1>CTO Assistant</h1><h2>Position Overview</h2><p>We are seeking a highly organized, technically minded, and proactive CTO Assistant to support the Chief Technology Officer in coordinating technology initiatives, managing priorities, and improving communication across technical and business teams.</p><p>This role combines executive support, project coordination, technical follow-up, and documentation. The ideal candidate understands software development environments and can translate discussions, decisions, and requirements into clear, trackable actions.</p><p></p><h2>Key Responsibilities</h2><ul><li><p>Support the CTO in planning, prioritizing, and following up on technology initiatives.</p></li><li><p>Coordinate activities between software development, AI, infrastructure, QA, product, and business teams.</p></li><li><p>Prepare meeting agendas, document decisions, and maintain action items and deadlines.</p></li><li><p>Monitor project progress and provide concise status reports to the CTO.</p></li><li><p>Organize the CTO’s calendar, meetings, priorities, and follow-up activities.</p></li><li><p>Assist in preparing technical presentations, management reports, proposals, and internal documentation.</p></li><li><p>Track technical risks, operational issues, dependencies, and escalations.</p></li><li><p>Follow up with team leaders to ensure agreed actions are completed on time.</p></li><li><p>Help document technical processes, system information, policies, and project requirements.</p></li><li><p>Support communication with customers, partners, vendors, and other stakeholders when required.</p></li><li><p>Assist with research and evaluation of technologies, tools, and service providers.</p></li><li><p>Handle sensitive technical and business information with strict confidentiality.</p></li><li><p>Help improve reporting, communication, and operational processes within the technology organization.</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><h2>Required Qualifications</h2><ul><li><p>Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Business Information Systems, or a related field.</p></li><li><p>Good understanding of software development processes and technology terminology.</p></li><li><p>Strong organizational, communication, and follow-up skills.</p></li><li><p>Ability to manage several priorities and stakeholders simultaneously.</p></li><li><p>Excellent written and spoken English.</p></li><li><p>Strong documentation and presentation skills.</p></li><li><p>Proficiency with productivity and project-management tools.</p></li><li><p>High level of professionalism, discretion, and attention to detail.</p></li><li><p>Ability to work independently and take ownership of assigned responsibilities.</p></li></ul><p></p><h2>Preferred Qualifications</h2><ul><li><p>Previous experience as a technical coordinator, project coordinator, product assistant, business analyst, executive assistant, or similar role.</p></li><li><p>Familiarity with Agile development, Jira, Confluence, Microsoft 365, Google Workspace, or comparable tools.</p></li><li><p>Experience working with software development, cloud infrastructure, AI, or SaaS teams.</p></li><li><p>Ability to understand technical discussions and communicate their business impact clearly.</p></li><li><p>German language skills would be considered an advantage.</p></li></ul><h2></h2><p></p>
<br><p><strong>The Opportunity</strong></p><p>We are hiring on behalf of a large multinational organisation building out its enterprise digital and planning capability in Egypt. The role sits within a digital platform team delivering an end-to-end financial planning product. It suits an analyst who enjoys turning business problems into working software inside a mature agile environment.</p><br><p><strong>What the Role Involves</strong></p><p>You will act as the bridge between business needs and the product itself. Working alongside product managers, developers, and testers, you will analyse requirements, shape them into features and user stories, and help release in short, iterative cycles. A core part of the job is keeping the planning product accurate, stable, and compliant while improving how it serves the business.</p><p>Day to day, you will:</p><br><ul><li><p>Investigate business processes and service-improvement opportunities, then articulate them clearly for the team.</p></li><li><p>Analyse data from user feedback and usage patterns to spot where the product can improve, and present findings to product teams and senior stakeholders.</p></li><li><p>Define and track the KPIs that show whether the product is delivering.</p></li><li><p>Keep analytical insight flowing into design and development decisions.</p></li><li><p>Contribute actively in agile ceremonies to keep delivery aligned with user and business goals.</p></li><li><p>Run user testing sessions and use the feedback to refine and prioritise the backlog.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><br><strong>What We Are Looking For</strong></p><ul><li><p>Bachelor's degree in Computer Science or a related field.</p></li><li><p>Solid business analysis and process-improvement skills, with a strong grasp of agile delivery.</p></li><li><p>Experience with financial planning products. Anaplan is strongly preferred.</p></li><li><p>Ability to convert business requirements into features and user stories.</p></li><li><p>Exposure to UI and UX design for digital products.</p></li><li><p>Strong data discipline: managing data health, ensuring timely delivery, resolving issues, and conducting root cause analysis.</p></li><li><p>Experience managing a product backlog and delivery within a finance domain.</p></li><li><p>Clear communicator, detail-oriented, collaborative, curious, and able to think strategically.</p></li></ul><p><br><strong>Compensation and Benefits</strong></p><ul><li><p>Monthly gross salary: EGP 114,500 to 125,000, plus a 15% annual bonus and 13th and 14th month salary.</p></li><li><p>Car allowance, family medical cover, and life insurance.</p></li></ul><p><br><strong>Location</strong></p><ul><li><p>Cairo <br></p><p><strong><em>We review every application carefully. Due to volume, only shortlisted candidates will be contacted, but your profile may be considered for future roles.</em></strong><br></p></li></ul>
<p>On behalf of our leading multinational client, we are looking to hire:</p><p></p><p><strong>Job Title for the new hire:</strong></p><p>PMO Project manager & Business Analyst</p><p> </p><p><strong>Job Description:</strong></p><p>As a PMO PM & BA, you will support GES PMO function with projects level 0 planning supporting scoping & execution project managers, Provide visibility to leadership in challenging situations where tradeoffs have high opportunity cost , timely update projects timelines in data base, Support with projects resources allocation and bandwidth tracking. These critical tasks helps ensuring consistent and efficient execution of projects, adhering to Amazon's governance and project methodology frameworks,</p><p>to deliver optimal, high-quality, scalable solutions. The role requires high agility and effective communication supporting PMO function's edge as the source of truth across the organization.</p><p> </p><p><strong>Start Date:</strong></p><p>At the earliest </p><p> </p><p><strong>Expected deliverables:</strong></p><p>1- Maintaining PMO projects data base up to date for weekly/ Bi-weekly PMO reports</p><p>2- Supporting GES PMs with LT communication strategy and decision/ direction papers</p><p>3- Guide project teams through E2E process</p><p>4- Maintain Up to date resources allocation tool & Laminar tagging and running queries enabling dashboards building for specific views as required</p><p>5- Support with OP intake, review and consolidation process across the year</p><p><strong>Requirements</strong></p><p><strong>Required qualifications/certifications:</strong></p><p>- Bachelor's degree</p><p>- Demonstrated experience in project management/ Control</p><p>- Program or project management experience.</p><p>- Experience using data and metrics to determine and drive improvements.</p><p>- Experience owning program strategy, end to end delivery, and communicating results to leadership.</p><p>- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization, and building processes.</p><p>- Ability to deliver in ambiguity, work autonomously and multitask in an agile environment.</p><p>- Ability to collaborate across teams and drive agreement and alignment on complex topics.</p><p>- Experience delivering results in large, cross-functional initiatives.</p><p>- Ability to work effectively in a dynamic environment with changing priorities.</p><p> </p><p><strong>Software / programs / tools:</strong></p><p>Tableau & SQL are preferred options</p><p> </p><p><strong>Required Years of Experience:</strong></p><p>+8</p><p> </p><p><strong>Travel is required for this role ?:</strong></p><p>Yes up to 25% </p><p></p>
<p>Our client, a leading manufacturer of high-end household appliances, is expanding into new smart product lines. As part of this strategic initiative, a large-scale global program is being implemented across the company's IP portfolio. This includes the development of new embedded software, enhancements to cloud infrastructure, and the creation of innovative interfaces within the mobile application.</p><p>As a Dashboard Analyst/BI Dev you will be responsible for data analytics and dashboards creation/modification.</p><strong>Responsibilities</strong><p>Responsible for delivery of solutions using Tableau</p><p>Understand fundamentals of data preparation/data modelling necessary for the visualization purpose</p><p>Capture reporting requirements from various partners, architect the solution/report, Understand/analyze the source data and deliver the reports in a timely manner</p><strong>Skills</strong><strong>Must have</strong><ul><li>5+ yrs exp in Tableau (expert) along with Amazon services</li><li>A solid understanding of SQL, relational databases, and normalization.</li><li>Strong skills in Big Data / Analytics / SQL DB / ETL Skills</li><li>Proficiency in use of query and reporting analysis tools.</li><li>Extensive experience in developing, maintaining, and managing Tableau driven dashboards & analytics and working knowledge of Tableau administration/architecture.</li><li>Excellent communication skills with the ability to function equally well as a team member and individual contributor.</li><li>Strong data visualization/ presentation skills to present data to key stakeholders</li></ul><strong>Nice to have</strong><ul><li>Working in an Agile environment and closely collaborating with various departments.</li><li>AWS Cloud tools are a plus.</li></ul><p>Other Languages</p><p>English: B2 Upper Intermediate</p><p>Seniority Regular</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Skills</strong></p><strong>Must have</strong><ul><li>5+ yrs exp in Tableau (expert) along with Amazon services</li><li>A solid understanding of SQL, relational databases, and normalization.</li><li>Strong skills in Big Data / Analytics / SQL DB / ETL Skills</li><li>Proficiency in use of query and reporting analysis tools.</li><li>Extensive experience in developing, maintaining, and managing Tableau driven dashboards & analytics and working knowledge of Tableau administration/architecture.</li><li>Excellent communication skills with the ability to function equally well as a team member and individual contributor.</li><li>Strong data visualization/ presentation skills to present data to key stakeholders</li></ul><strong>Nice to have</strong><ul><li>Working in an Agile environment and closely collaborating with various departments.</li><li>AWS Cloud tools are a plus.</li></ul><p>Other Languages</p><p>English: B2 Upper Intermediate</p><p>Seniority Regular</p>
<p><strong><u>About e& CX Solutions:</u> </strong><br>It’s one of Etisalat's affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e& CX Solutions in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.<br><br><strong><u>About the Role:</u></strong></p><p>We are seeking a highly motivated and experienced IT Business Relationship Analyst to join our team. In this role, you will play a critical part in building and maintaining strong relationships between the IT department and our business units. You will act as a bridge, ensuring clear communication, collaboration, and alignment between business needs and IT solutions.<br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li><p>Partner with business unit leaders to understand their strategic goals and challenges.</p></li><li><p>Assess the needed systems based on business requirements.</p></li><li><p>Translate business needs into clear and actionable IT requirements.</p></li><li><p>Advocate for business needs within the IT department.</p></li><li><p>Manage and prioritize IT requests from business units.</p></li><li><p>Facilitate communication and collaboration between business units and IT teams.</p></li><li><p>Monitor and measure the success of IT solutions from a business perspective.</p></li><li><p>Identify and manage risks associated with IT projects.</p></li><li><p>Develop and maintain strong relationships with key stakeholders across the organization.</p></li><li><p>Stay up-to-date on the latest IT trends and technologies.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong><u>Qualifications:</u></strong></p><ul><li><p>Bachelor's degree in Business Administration, Information Technology, or a related field (preferred).</p></li><li><p>2-3 years of experience in IT Business Relationship Management, projects management or IT-business alignment.</p></li><li><p>Proven track record of building and maintaining strong relationships with stakeholders at all levels.</p></li><li><p>Good understanding of system architecture, application integration, APIs, and enterprise solutions</p></li><li><p>Strong capability in troubleshooting business and technical problems by understanding customer journeys and business processes.</p></li><li><p>Ability to identify root causes of issues through analysis of business workflows, system integrations, and operational processes.</p></li><li><p>Strong Presentation & Analytical skills with experience with excel & preferably Power BI</p></li><li><p>Experience with project management tools like Jira & MS Project</p></li><li><p>TOGAF Certification is highly desirable</p></li></ul><p></p>
<strong>Position<br><br></strong>Hardware Electronics Lab Technician (Avelabs LLC Egypt)<br><br><strong>Job Description<br><br></strong><strong>Job Summary<br><br></strong>Avelabs (an Arrow Company), a leading automotive software engineering services provider, is seeking a skilled and detail-oriented Hardware Electronics Lab Technician to support prototyping, testing, and validation activities. The ideal candidate will assist engineers in assembling and troubleshooting electronic circuits and systems in a laboratory environment.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Assist in the assembly, testing, and debugging of electronic circuits and hardware prototypes. </li><li>Perform soldering (SMT and through-hole) and rework on PCBs. </li><li>Set up and operate laboratory equipment such as oscilloscopes, multimeters, power supplies, and signal generators. </li><li>Support board bring-up, validation, and troubleshooting activities. </li><li>Maintain and organize laboratory equipment, tools, and inventory. </li><li>Document test results, procedures, and observations clearly. </li><li>Assist in preparing hardware setups for validation, certification, and demos. </li><li>Support failure analysis and root cause investigation of hardware issues. </li><li>Ensure compliance with safety and ESD (Electrostatic Discharge) standards. <br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>Diploma or Bachelor’s degree in Electronics, Electrical Engineering, or a related field. </li><li>2–5 years of experience in an electronics lab environment (preferred). </li><li>Hands-on experience with PCB assembly, soldering, and rework. </li><li>Familiarity with electronic components, schematics, and datasheets. </li><li>Experience using lab instruments (oscilloscope, DMM, power supply, etc.). </li><li>Basic understanding of digital and analog circuits. <br><br></li></ul><strong>Preferred Skills<br><br></strong><ul><li>Experience with embedded systems hardware (e.g., microcontrollers, SoCs like NXP, etc.). </li><li>Familiarity with PCB design tools (Altium, OrCAD, or similar) is a plus. </li><li>Ability to troubleshoot hardware failures systematically. </li><li>Good documentation and reporting skills. <br><br></li></ul><strong>Soft Skills<br><br></strong><ul><li>Strong attention to detail. </li><li>Good communication and teamwork skills. </li><li>Ability to work independently and manage lab tasks efficiently. </li><li>Problem-solving mindset and willingness to learn. <br><br></li></ul><strong>Work Environment<br><br></strong><ul><li>Electronics lab environment with exposure to prototyping and testing activities. </li><li>Requires handling sensitive electronic components under ESD-safe conditions. <br><br></li></ul><strong>Location:<br><br></strong>EG-Cairo, Egypt (Maadi Technology Park)<br><br><strong>Time Type<br><br></strong>Full time<br><br><strong>Job Category<br><br></strong>Engineering Services
<p>- GENERAL RESPONSIBILITIES:<br>The help desk technician will provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.<br> <br>An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. You must also be customer-oriented and patient to deal with difficult customers.<br> <br>The goal is to create value for clients that will help preserve the Organization’s reputation and business.<br><br>- DUTIES:<br>· Dispatch and register incoming calls on the Help Desk system.<br>· First interfacing between the users (Administrator, Faculty, Staff, Student) and the IT.<br>· Direct all requests/calls to the appropriate IT person(s).<br>· Track the incidents and ensure their closure and customer satisfaction.<br>· Voice and telephony support.<br>· Responsible to fulfill and install all software required for the staff & Labs.<br>· Support and prepare the required software for the labs according to the courses.<br>· Support Faculty and students while using the lab.<br>· Demonstrate new technology tools for users.</p><p><strong>Requirements</strong></p><p>JOB SPECIFICATIONS:</p><p>• Education: <br>- Bachelor’s degree in an IT-related discipline or relevant area.<br><br>• Experience:<br>- Minimum of 4 years of work experience required, preferably within the field of IT.<br> <br>• Qualifications & Skills:<br>- Tech-savvy with working knowledge of MS Office 365 &Windows Family.<br>- Good understanding of computer systems, mobile devices, printers, scanners, smart boards, and other tech products.<br>- Ability to diagnose and resolve basic technical issues.<br>- Proficiency in English<br>- Excellent communication skills.<br>- Customer-oriented and cool-tempered.<br>- Strong oral, written, and analytical skills required.<br>- Ability to define problems, collect data, establish facts, and draw valid conclusions.<br>- Ability to establish a solid working relationship with end users and peers.<br>- Problem-solving skills.<br>- Strong customer focus.<br>- Ability to prioritize the workload.<br>- Attention to detail.</p>