Factory Manager Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About us: Soar is a global fintech startup that specializes in financing and investment.<br> Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.<br> Role Summary: The Senior Product Manager owns the vision, strategy, and delivery of enterprise systems, core platforms and integrations that enable secure, compliant, and scalable fintech products.<br> This role has end-to-end ownership of shared capabilities and operational platforms—including 3rd-party integrations, CRM, customer support systems, admin portals, and data platforms—used across multiple product and business squads.<br> This is a senior, high-impact role requiring strong judgment in regulated environments, the ability to lead through influence, and a deep understanding of how platform decisions affect customer experience, operational efficiency, and regulatory posture.<br> Key Responsibilities: Platform &amp; Internal Systems Strategy: Define and own the long-term platform and internal systems strategy aligned with business growth and regulatory requirements.<br> Set platform principles and standards (API-first, reuse-driven, audit-ready, security-by-default).<br> Proactively identify structural platform gaps and lead initiatives to address scalability, reliability, and operational risk.<br> Senior Ownership of 3rd-Party Integrations: Lead product ownership for complex 3rd-party integrations, including: Identity and verification providers Credit bureaus and risk data services Banking, payments, and financing partners Government and regulatory systems Drive integration strategy across vendors, including: Standardized integration patterns SLA, monitoring, and incident management requirements Versioning, migration, and deprecation strategies Partner with procurement, legal, and engineering on vendor selection and onboarding.<br> CRM, Customer Support &amp; Case Management Platforms: Own the product direction for CRM and customer support systems supporting: Customer lifecycle management Case handling, disputes, and escalations Compliance-driven workflows (KYC/AML reviews, investigations) Ensure deep integration between CRM, support platforms, and core fintech systems.<br> Optimize operational workflows to reduce manual effort and improve resolution times.<br> Admin Portals &amp; Operational Tooling: Lead product ownership of admin portals and internal dashboards used by: Operations Risk and compliance Customer support Finance and reconciliation teams Ensure admin tools support: Role-based access control and audit trails Secure approvals and exception handling High-volume operational throughput with strong usability Balance flexibility for ops teams with strong governance and controls.<br> Regulatory, Risk &amp; Compliance Leadership: Act as a senior product partner to Risk, Compliance, Legal, and InfoSec.<br> Translate regulatory obligations into scalable platform capabilities rather than ad-hoc processes.<br> Ensure all platform and ops systems are audit-ready by design, with full traceability and reporting.<br> Lead product responses to regulatory findings, audits, and remediation initiatives.<br> Roadmap Ownership &amp; Cross-Squad Alignment: Own and communicate a multi-quarter platform roadmap, balancing: Regulatory commitments Operational efficiency Product enablement and scalability Drive prioritization decisions that consider company-wide impact and long-term platform health.<br> Manage complex dependencies across product squads and business functions.<br> Execution, Quality &amp; Resilience: Work closely with engineering leadership to define and enforce: Non-functional requirements (availability, performance, security) Business continuity and disaster recovery expectations Ensure safe delivery through staged rollouts, monitoring, and incident management practices.<br> Metrics, Outcomes &amp; Continuous Improvement: Define and own senior-level platform KPIs, including: Platform adoption and reuse across squads Integration reliability and failure rates Operational efficiency gains Reduction in manual and high-risk processes Use data, incidents, and audit outcomes to drive continuous improvement.<br> Required Skills &amp; Experience: 8+ years of Product Management experience, with significant ownership of platform or internal products in fintech or other regulated industries.<br> Proven experience leading: 3rd-party integrations at scale CRM and customer support platforms Admin portals and operational tooling Strong understanding of: Financial transaction flows and risk controls APIs, distributed systems, and integration patterns Regulatory frameworks (KYC, AML, data privacy) Demonstrated ability to lead through influence in complex, cross-functional environments.<br> Preferred Qualifications: • Experience as a Senior / Lead Platform PM or Technical PM.<br> • Background in lending, mortgages, payments, or identity platforms.<br> • Experience working directly with regulators, auditors, or compliance reviews.<br> • Familiarity with cloud security, access management, and observability.<br> • Experience mentoring junior PMs or shaping product standards.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>TITLE: </strong>Proposal Development Manager <br> <strong>TEAM/PROGRAMME: </strong>New Business Development <strong>LOCATION: Egypt, Cairo</strong> <br> <strong>GRADE</strong>: G2 <strong>CONTRACT LENGTH: Fixed Term</strong> <br> <p><strong>CHILD SAFEGUARDING: (select only one)</strong></p><br> <p>Level 1: A basic criminal record background (DBS) check is required/equivalent police record check.&nbsp;</p><br> <p>Level 2: <i><u>either</u></i> the post holder will have access to personal data about children and/or young people as part of their work; <i><u>or</u></i> the post holder will be working in a ‘regulated’ position (accountant, barrister, solicitor, legal executive); therefore a police check will be required (at ‘standard’ level in the UK or equivalent in other countries).</p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> <p>In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.</p><br> <p>The New Business Proposal Development Manager (NBPDM) plays a central role in securing funding for Save the Children Egypt by leading high-quality proposal development, managing the funding pipeline, and ensuring strong coordination across technical, operational, and support teams.</p><br> <p>The role ensures that funding opportunities are strategically pursued, well-designed, compliant with donor requirements, and aligned with country programme priorities and strategic objectives.</p><br> <p>The NBPDM provides regular updates and analysis of the country portfolio and funding pipeline, generating data and insights to inform decision-making. The role establishes and manages effective systems and tools to identify, track, and develop new funding opportunities, ensuring visibility and timely action across teams.</p><br> <p>The NBPDM leads ongoing funding landscape analysis and donor mapping to inform opportunity targeting, positioning, and engagement strategies.</p><br> <p>The NBPDM Manager contributes to donor positioning through concept development, technical framing of opportunities, and active engagement in proposal discussions with partners and Member Offices. The role supports and, where appropriate, leads engagement with selected donors and partners, including participating in meetings, managing follow-up actions, and maintaining day-to-day relationships, under the strategic direction of the Head of NBD.</p><br> <p>The role combines technical proposal leadership, portfolio oversight, cross-functional coordination, and direct donor engagement responsibilities to ensure the country office responds effectively, competitively, and in a timely manner to funding opportunities, while building progressive leadership capacity in external representation.</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reports to: </strong>Head of New Business Development</p><br> <p><strong>Staff reporting to this post:</strong></p><br> <p><strong>Direct:</strong></p><br> <p><strong>Indirect : </strong>Awards Development officer</p><br> <p><strong>Budget Responsibilities: </strong><i><strong>NA</strong></i></p><br> <p><strong>Role Dimensions</strong>:</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY :</strong></p><br> <p><strong>Proposal Development Leadership (60%)</strong></p><br> <ul> <li>Lead and manage the end-to-end development of multiple urgent, high-risk, and high-value proposals, ensuring quality and timeliness.</li> <li>Set priorities and allocate resources across concurrent opportunities.</li> <li>Ensure a structured Go/No-Go decision-making process and proposal steering meetings are established and implemented.</li> <li>Ensure availability and effective use of donor and Save the Children templates, tools, and guidance, and that teams understand donor requirements.</li> <li>Coordinate Value for Money (VfM) calculations as required.</li> <li>Ensure evidence-based design using assessments, literature, best practice, and lessons learned.</li> <li>Manage risk, timelines, delegation, and quality control systems.</li> <li>Lead After Action Reviews (AARs) and promote learning to improve proposal quality.</li> <li>Foster accountability and ownership across teams during submissions, including crisis-level submissions with limited notice.</li> <li>Maintain quality, compliance, and donor responsiveness.</li> <li>Support opportunity identification, concept development, and proposal design for private sector and other non-traditional funding streams, in coordination with the Head of NBD.</li> </ul> <p><strong>Pipeline Management and Portfolio analysis (20%)</strong></p><br> <ul> <li>Act as NBD lead for portfolio and pipeline analysis, providing insights to inform decision-making.</li> <li>Ensure donor landscape analyses are updated at appropriate intervals.</li> <li>Track upcoming opportunities, donor engagement, and proposal progress; provide regular portfolio updates.</li> <li>Support the Head of NBD in implementing the Country Funding Strategy and Donor Engagement Plan.</li> <li>Participate in global and regional NBD coordination meetings also acting as focal point.</li> <li>Occasionally represent NBD at ESMT alongside the Head of NBD.</li> </ul> <p><strong>Staff Management and Cross-Functional Leadership (15%)</strong></p><br> <ul> <li>Line manage and oversee proposal contributions from the Awards Development Officer.</li> <li>Strengthen coordination systems across technical and support teams.</li> <li>Lead cross-functional teams, set accountability frameworks, and ensure timely contributions.</li> <li>Improve proposal development quality standards, fostering accountability during high-pressure periods.</li> </ul> <p><strong>Donor Engagement &amp; External Representation (5%)</strong></p><br> <ul> <li>Support and participate in donor engagement with institutional, corporate, foundation, and other donors.</li> <li>Engage with institutional donors at country level to facilitate programme dialogue and identify funding opportunities.</li> <li>Participate in donor visits, forums, workshops, and conferences.</li> <li>Lead positioning and long-term engagement with specific donors under the guidance of the Head of NBD.</li> <li>Represent Save the Children in donor meetings and networking events.</li> <li>Support preparation of briefs, concept notes, and pitch materials.</li> </ul> <br> <p><strong>BEHAVIOURS (Values in Practice</strong>)</p><br> <p><strong>Accountability:</strong></p><br> <p>· holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>· holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:</strong></p><br> <p>· sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same</p><br> <p>· widely shares their personal vision for Save the Children, engages and motivates others</p><br> <p>· future orientated, thinks strategically and on a global scale.</p><br> <p><strong>Collaboration:</strong></p><br> <p>· builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters</p><br> <p>· values diversity, sees it as a source of competitive strength</p><br> <p>· approachable, good listener, easy to talk to.</p><br> <p><strong>Creativity:</strong></p><br> <p>· develops and encourages new and innovative solutions</p><br> <p>· willing to take disciplined risks.</p><br> <p><strong>Integrity:</strong></p><br> <p>· honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS</strong></p><br> <p>Background in business development, donor and relationship management, strategic portfolio analysis and planning, and change management required.</p><br> <p>· International Development / social sector/ political science / NGO professional with a relevant Bachelor’s Degree or equivalent professional experience.</p><br> <ul> <li>recorded of successfully securing donations.</li> <li>Fluency in English, both verbal and written.</li> <li>At least 5 years experience in business development, proposal development, donor mapping/engagement and developing fundraising strategy in the international development sector with a strong track</li> <li>Significant experience in the region</li> </ul> <br> <p><strong>EXPERIENCE AND SKILLS</strong></p><br> <p>- Excellent coordination and interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels</p><br> <p>• Excellent representation, presentation and communication skills.</p><br> <p>• Experience leading the preparation of successful proposals and reports for several different donors e.g. EU, SIDA, SDC, USAID, UK government programming etc.</p><br> <p>• Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.</p><br> <p>• Strong results orientation, with the ability to challenge existing mind sets.</p><br> <p>• Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in</p><br> <p>• Ability to present complex information in a succinct and compelling manner.</p><br> <p>• Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies.</p><br> <p>• Commitment to Save the Children values, including willingness to abide by and enforce the Child Safeguarding policy.</p><br> <br> <p><strong>Additional job responsibilities</strong></p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <p><strong>Equal Opportunities</strong></p><br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Safeguarding our Staff:</strong></p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p><strong>Health and Safety</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <br> </div>

Do you enjoy building systems that scale customer engagement, reduce manual work, and turn data into action? Are you motivated by creating structured, automated customer journeys that drive retention and expansion without requiring human intervention? Do you thrive in ambiguous environments where you can define lifecycle programs, triggers, and automation logic from the ground up?<br><br>CXT Software provides the technology backbone for delivery processes, empowering courier, route delivery, and healthcare companies to maximize operational potential. Our solutions streamline business functions, freeing time and resources for exceptional service delivery. Every day, we help countless businesses optimize their delivery operations and drive success.<br><br>We're scaling our Account Management function into a disciplined, data-driven revenue engine. While our Account Managers focus on high-value customer relationships, a significant portion of our customer base requires a scaled, automated approach. This role is responsible for building that system.<br>As our Customer Lifecycle Automation Manager, you will design and operate lifecycle automation programs across onboarding, adoption, renewal, and expansion, ensuring customers receive consistent value while reducing manual effort across the team. You will own the scaled customer engagement model for our Tier 3-4 customers, where automation replaces manual account management. You'll build customer health scoring frameworks, define trigger-based signals for identifying churn risk and expansion opportunities, and partner with Product and Engineering to integrate product usage data into lifecycle programs.<br><br>If you enjoy building systems and workflows more than managing individual accounts, think in terms of scale and automation, and are energized by improving efficiency and eliminating manual work, this is the role for you.<br><br>Responsibilities<br><br>Design and implement lifecycle programs across onboarding, adoption, renewal, and churn risk Build automated workflows triggered by customer behavior, product usage, and CRM data Develop and maintain customer health scoring frameworks using product, CRM, and support data Define and implement trigger-based signals for churn risk, expansion opportunities, and product adoption gaps Own the engagement model for low-ARR customers (Tier 3-4) through automation, reducing reliance on manual outreach Build self-service programs, including training and onboarding content, product adoption campaigns, and renewal reminders Own lifecycle automation within Hub Spot and related systems; ensure CRM is the system of record for customer engagement and lifecycle tracking Partner with Product and Engineering to integrate product usage data into lifecycle programs Collaborate cross-functionally with Account Management, Support, and Services to align automation with account strategy and improve customer outcomes Track and report on adoption rates, retention, and churn trends (especially Tier 3-4 NRR), and engagement with lifecycle programs; deliver monthly reporting and insights<br><br><br><br><br>Requirements<br><br>5-7+ years in Customer Success Operations, Lifecycle Marketing, Rev Ops, or Customer Growth roles Experience using AI to design or operate customer lifecycle workflows Proven experience designing and implementing lifecycle automation programs from scratch (not just executing campaigns) Experience working in Saa S or recurring revenue environments Experience supporting a scaled customer base (250+ customers across multiple tiers) Strong systems thinking and ability to design scalable workflows Deep understanding of the customer lifecycle (onboarding → adoption → renewal → expansion) Ability to translate customer data into actionable automation programs Strong analytical and problem-solving skills Ability to work cross-functionally and influence stakeholders Hands-on experience with CRM and automation platforms (Hub Spot, Salesforce) Experience with product analytics tools (e.g., Pendo or similar) Familiarity with integrating data across systems (CRM, product, support) Experience building workflows, triggers, and lifecycle campaigns Ability to overlap US working hours<br><br><br><br><br>Benefits<br>More than just perks, they're the essential components of a rewarding career at CXT Software.<br><br><br>100% Remote and Global: Enjoy the freedom to live your best life from anywhere in the world Flexible Work Environment: Work at times that suit you best. We prioritize results and customer satisfaction over rigid schedules Dedicated Growth Path: Receive consistent, meaningful feedback and support tailored to help you achieve your personal career goals Access to Leading Tools and Technology: Enhance your skills with the latest tools, playbooks, and technology Engaging Community Activities: Participate in coffee chats, happy hours, cooking classes, book clubs, and more!<br><br><br><br><br>CXT Software is an equal opportunity employer committed to a diverse workforce. We're seeking agile and resourceful experts who are ready to leverage creative problem-solving and ingenuity to drive our growth. If you're ready to be a key player in our exciting future, apply now.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure the workflow in the bars, actions in the outlets, manage personnel, ensure coordinated work with other sections, implement standards identified by the hotel, and strive to achieve the revenues budget.</p><p>Perform the job according to the practices and operational standards identified by the Food and Beverage Manager.</p><p>Coordinate the bars and its personnel.</p><p>Make organisations in order to achieve high service quality in the bar outlets.</p><p>Identify any technical breakdowns in the units and ensure such breakdowns are fixed.</p><p>Arrange the monthly inventory count and report the result to the Food and Beverage Manager.</p><p>Ensure and control on a daily basis that preparations are carried out in the bars.</p><p>Consolidate the relationships between departmental employees.</p><p>Ensure that preparations are made before service for special occasions and control the preparations.</p><p>Maintain departmental equipment.</p><p>Control employee compliance with the work schedule.</p><p>Identify the daily beverage consumption demands.</p><p>Regularly control the backup beverage storage, identify par stock levels and monitor that stock is always available according to the par stock levels.</p><p>Organise the process of greeting customers, seating them at their table and seeing them out.</p><p>Responsible for developing the training programmes and for the training of employees in his/her department.</p><p>Organise meetings in order to reach the best results.</p><p>Prepare the weekly schedule of employees.</p><p>Control and analyse the points listed below:</p><ul><li>Sales</li><li>Cost</li><li>Presentation quality of the food and beverages</li><li>Service standards</li><li>Maintenance and cleaning of the departmental equipment/utensils</li><li>Customer satisfaction</li></ul><p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least a high school or vocational diploma</li><li>At least 7 years of experience in the industry.</li><li>Good command of English to communicate well and keep track of technical information in the related field of expertise.</li><li>Vocational trainings and seminars.</li><li>MS Office applications.</li><li>Knowledge of products and services in the related field, and good command of process related to other departments.</li><li>Expected to integrate and coordinate the operations related to this important unit in the facility.</li></ul><p></p></section>

United Delta for Information Technology is a premier digital transformation provider headquartered in the Kingdom of Saudi Arabia, with an international presence in the UAE, Egypt, and the Netherlands. The company specializes in hyperautomation, enterprise data solutions, airport transformation, and intelligent Salesforce-based applications. United Delta supports clients with tailored consultancy, near-shoring and offshoring services, and end-to-end implementation of digital transformation initiatives. The organization leverages cutting-edge tools and technologies to drive innovation and provides comprehensive training and support to ensure smooth adoption. Team members join a fast-evolving environment focused on efficiency, excellence, and impactful digital change.<br>Senior Software Project Manager<br>Reports To:Head of Delivery & Operations Role Purpose:The Software Project Manager is responsible for leading the successful planning, execution, governance, and delivery of software development projects, ensuring they are completed on time, within scope, within budget, and in alignment with approved business cases and profitability targets. The role serves as the primary point of accountability for project delivery, coordinating cross-functional teams including Software Development, Architecture, Quality Assurance, Dev Ops, Cybersecurity, Business Analysis, and Product Management to deliver high-quality software solutions. The Software Project Manager is expected to drive Agile delivery excellence, enforce project governance and CMMI standards, optimize the use of project management tools such as Jira and Microsoft Project, and maintain financial discipline throughout the project lifecycle. Success in this role is measured by predictable delivery, customer satisfaction, operational excellence, and sustainable project profitability. Key Responsibilities:1. Project Delivery & Agile Leadership:Lead end-to-end software delivery across the Software Development Life Cycle (SDLC) using Agile, Scrum, Kanban, or Hybrid methodologies. Drive sprint planning, backlog refinement, sprint reviews, retrospectives, and daily stand-ups to maximize delivery predictability and team productivity. Ensure projects are delivered on schedule, within scope, budget, and agreed quality standards. Identify, manage, and proactively resolve delivery risks, dependencies, technical challenges, and scope changes. Drive continuous delivery and continuous improvement practices across all project teams.2. Project Planning & Governance:Develop and maintain comprehensive project plans, delivery roadmaps, milestone schedules, and resource plans using Microsoft Project and Jira. Establish project governance structures, reporting mechanisms, communication plans, and decision-making frameworks. Configure and maintain Jira projects, workflows, dashboards, roadmaps, and reporting to provide real-time visibility into project performance. Ensure accurate effort estimation, capacity planning, resource allocation, and schedule forecasting. Monitor project progress against approved baselines and implement corrective actions when variances occur.3. Financial Management & Commercial Accountability:Own the financial performance of assigned projects, ensuring alignment with approved business cases and profitability objectives. Monitor project budgets, resource utilization, delivery costs, revenue recognition, and gross margin throughout the project lifecycle. Identify financial risks early and implement mitigation strategies to protect project profitability. Evaluate commercial impacts of scope changes and support contract and change request negotiations. Collaborate with Sales, Finance, and Delivery leadership to maximize project return on investment (ROI).4. Delivery Excellence & Process Compliance:Ensure compliance with United Delta Delivery Operating System (UD-DOS), CMMI standards, and organizational project governance policies. Integrate Project Planning, Risk Management, Quality Assurance, Configuration Management, and Change Management into daily project execution. Maintain complete project documentation, traceability, and audit readiness. Lead continuous improvement initiatives and contribute to organizational process maturity. Promote standardization, reusable assets, and best practices across delivery teams.5. Stakeholder Management & Executive Reporting:Build and maintain strong relationships with customers, executive sponsors, and internal stakeholders. Provide accurate and timely executive reporting covering project health, milestones, financial performance, risks, issues, and mitigation plans. Facilitate Steering Committee meetings and executive governance sessions. Manage stakeholder expectations and ensure proactive communication throughout the project lifecycle. Support strategic decision-making through data-driven reporting and recommendations.6. Leadership & Team Management:Lead and mentor multidisciplinary software delivery teams. Foster a culture of accountability, ownership, collaboration, innovation, and continuous learning. Coordinate activities across Software Development, Solution Architecture, Dev Ops, QA, Business Analysis, Infrastructure, and Cybersecurity teams. Ensure effective knowledge transfer, documentation, succession planning, and business continuity. Support team capability development through coaching and performance feedback. Qualifications & Experience:Education:Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a related discipline. Professional Certifications (Preferred):PMP (Project Management Professional) PMI-ACPCertified Scrum Master (CSM) SAFe Agilist or SAFe Scrum Master ITIL Foundation Experience:Minimum 10 years of progressive experience in software development and project management. At least 5 years managing large-scale enterprise software implementation projects. Proven experience managing Agile software delivery teams. Strong understanding of software engineering principles, SDLC methodologies, and enterprise solution architecture. Advanced proficiency with Jira (Advanced Roadmaps, Dashboards, Workflow Configuration) and Microsoft Project. Experience managing project financials, business cases, budgets, forecasting, and profitability. Working knowledge of CMMI and experience supporting audits or process appraisals. Excellent leadership, communication, negotiation, and stakeholder management skills. Fluent in written and spoken English. Key Objectives:Deliver software projects on time, within scope, budget, and approved quality standards. Achieve predictable Agile delivery through disciplined planning, governance, and proactive risk management. Ensure compliance with United Delta Delivery Operating System (UD-DOS) and CMMI standards. Protect and improve project profitability through disciplined financial management and commercial governance. Build high-performing, resilient, and collaborative software delivery teams. Improve customer satisfaction through consistent delivery excellence and transparent communication. Drive continuous improvement, operational efficiency, and organizational process maturity. Key Performance Indicators (KPIs):1. Delivery Performance:On-Time Project Delivery (%) Sprint Goal Achievement (%) Milestone Achievement Rate (%) Schedule Variance (SV) Delivery Predictability Index2. Quality:Defect Density Post-Release Defect Rate First-Time Acceptance Rate Rework Percentage Technical Debt Index3. Resource Management:Resource Utilization (%) Capacity Forecast Accuracy (%) Sprint Velocity Stability Jira & Microsoft Project Data Accuracy (%)4. Financial Performance:Project Gross Margin (%) Margin Variance (%) Budget Adherence (%) Cost Variance (CV) Revenue Recognition Accuracy Business Case ROI Achievement5. Governance & Process:UD-DOS Compliance Score CMMI Compliance Score Audit Readiness Score Change Request Turnaround Time Documentation Completeness (%)6. Customer Success:Customer Satisfaction (CSAT) Net Promoter Score (NPS) Escalation Frequency Escalation Resolution Time Customer Acceptance Rate Stakeholder Satisfaction Score7. Continuous Improvement:Lessons Learned Implementation Rate Standard Asset Reuse (%) Process Improvement Initiatives Completed Knowledge Transfer Success Rate

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The Healthcare Project Manager is responsible for planning and delivering healthcare projects, ensuring alignment between customer requirements, technical solutions, and business objectives. The role collaborates with customers, Vodafone teams, and vendors to translate business needs into effective technical designs, manage project delivery, monitor operations, and ensure all scope changes are properly evaluated and implemented. The role also manages customer escalations and drives successful project outcomes.</p> <h4>Job profile</h4> <ul> <li>Develop and maintain project timelines by coordinating with vendors and key stakeholders to ensure timely delivery of project milestones.</li> <li>Identify, assess, and proactively mitigate potential risks that may impact project objectives, timelines, or deliverables.</li> <li>Define and prioritize business requirements, ensuring focus on essential business needs while challenging non-value-adding or outdated requests.</li> <li>Organize and document requirements within the Product Specification Document (PSD), linking them to clear business scenarios and use cases.</li> <li>Translate business requirements into technical requirements and project milestones, leveraging analysis and modeling techniques to align business objectives with practical technical solutions.</li> </ul> <h4>Competencies & qualifications</h4> <p><strong>Core competencies, knowledge and experience:</strong></p> <ul> <li>Detail oriented</li> <li>Problem solving</li> <li>Analytical skills</li> <li>Negotiation and presentation skills</li> <li>Vendor management</li> <li>Customer handling</li> </ul> <p><strong>Must have technical / professional qualifications:</strong></p> <ul> <li>B.Sc. in communication / computer engineering</li> <li>IT cross-function experience including reporting and process management</li> <li>Moderate understanding of healthcare digitalization and its IT applications</li> <li>10+ years of experience</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the application adjustments guidance provided by Vodafone.</p> <p>Together we can.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Team You Will Join You will join MetLife s Technology organization, working at the intersection of business and technology to enable large-scale delivery across multiple teams and initiatives. The team is responsible for driving predictable execution, improving flow of value, and ensuring alignment across business and technology stakeholders delivering critical digital and transformation programs. This role plays a key part in strengthening enterprise delivery capabilities and supporting MetLife s Agile and digital transformation journey.</p><p>The Opportunity The Delivery Manager is responsible for leading and coordinating large, complex delivery initiatives across multiple Agile teams, ensuring effective planning, execution, and delivery of business value. This role is essential to enabling end-to-end delivery, managing dependencies, risks, and releases, and ensuring alignment between strategy, priorities, and execution. This is an exciting opportunity to work closely with senior business and technology leaders, influence delivery outcomes at scale, and help mature Agile, DevOps, and delivery governance practices across the organization. The role has a direct impact on delivery predictability, execution discipline, and value realization. Success in This Role Requires Strong delivery leadership, excellent stakeholder management, and the ability to operate effectively in complex, fast-paced environments. You will collaborate closely with Product Management, Business Owners, System Architects, Engineering leaders, Scrum Leaders, and Product Owners in an environment where transparency, accountability, and continuous improvement are core to success.</p><p>How You ll Help Us Build a Confident Future (Key Responsibilities)</p><ul><li>Lead Lead and coordinate delivery across multiple Agile teams within a delivery train or value stream Facilitate key delivery ceremonies and execution cadences, including planning, synchronization, and reviews</li><li>Coordinate Coordinate cross-team dependencies, risks, and release readiness across the delivery landscape Facilitate system-level demos, delivery syncs, and continuous improvement workshops</li><li>Manage Manage delivery-level risks, issues, and impediments, ensuring timely escalation and resolution Ensure alignment between business priorities, roadmaps, backlogs, and delivery execution</li><li>Optimize Optimize flow of work and value delivery using delivery metrics, Kanban, and DevOps practices Identify bottlenecks, delays, and systemic delivery challenges and drive corrective actions</li><li>Coach Coach teams and leaders on Agile and Lean delivery practices, fostering a culture of ownership and accountability Support Scrum Leaders, Product Owners, and delivery teams in improving ways of working</li><li>Improve Drive continuous improvement through retrospectives, Inspect &amp; Adapt sessions, and data-driven insights Support the adoption and maturity of Continuous Delivery and DevOps pipelines</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in computer science, or a related discipline (or equivalent experience)</li><li>12+ years of professional experience, with strong experience in delivery management or Agile delivery environments</li><li>Hands-on experience working within scaled Agile or complex delivery models</li><li>Proven experience facilitating large-scale planning and coordinating delivery across multiple teams</li></ul><h2>Required / Preferred Certifications</h2><ul><li>SAFe Scrum Master or equivalent</li><li>SAFe Release Train Engineer (RTE) certification (preferred)</li><li>SAFe Program Consultant (SPC), SAFe DevOps Practitioner (SDP), or equivalent Agile certifications are a plus</li></ul><h2>Tools, Frameworks &amp; Ways of Working</h2><ul><li>Agile and Lean delivery frameworks (including SAFe)</li><li>Kanban and flow-based delivery metrics</li><li>DevOps and Continuous Delivery pipelines</li><li>Enterprise Agile planning and delivery tools</li></ul><h2>Additional Skills</h2><ul><li>Experience delivering in large, complex enterprise environments</li><li>Strong facilitation, communication, and senior stakeholder engagement skills</li><li>Ability to manage ambiguity, analyze patterns, and drive execution-focused solutions</li><li>Experience working with distributed and offshore teams'</li></ul><p></p></section>

About the Role<br>AZ Management & Development is seeking an experienced Group FP&A Manager to join its Finance leadership team.<br>Reporting directly to the Group CFO, the Group FP&A Manager will lead budgeting, forecasting, management reporting, financial modelling, and performance management across the Group and its subsidiaries.<br>The role will translate operational and strategic business drivers into clear financial insights, challenge assumptions constructively, identify risks and opportunities, and provide senior management with actionable recommendations.<br>Department: Finance Reports to: Group CFOLocation: New Cairo, Egypt Employment Type: Full-time Workplace Type: On-site<br>Key Responsibilities<br>Financial Planning and Forecasting<br>• Lead the annual budgeting process, rolling forecasts, and long-range financial planning across the Group and its subsidiaries.• Develop and maintain integrated financial models covering the income statement, balance sheet, and cash flow.• Build driver-based forecasting models covering revenue, enrolment, pricing, headcount, operating expenditure, capital expenditure, and other key business drivers.• Establish Group-wide planning calendars, assumptions, templates, submission deadlines, and review standards.• Consolidate subsidiary budgets and forecasts, ensuring consistency, completeness, and data quality.• Improve forecast accuracy through regular variance analysis, performance reviews, and structured feedback from business units.• Identify emerging financial risks, opportunities, and performance trends and recommend appropriate management actions.<br>Management Reporting and Performance Analysis<br>• Prepare monthly and quarterly management reporting packs for the Group CFO and senior management.• Analyse actual performance against budget, forecast, prior periods, and strategic targets.• Provide clear explanations of financial and operational variances, underlying business drivers, and required corrective actions.• Develop and monitor Group, subsidiary, and departmental KPIs.• Track target achievement and highlight performance gaps, risks, opportunities, and corrective actions.• Lead periodic business performance reviews with subsidiary management and functional leaders.• Develop executive dashboards and concise, decision-focused reporting.<br>Business Partnering<br>• Partner with subsidiary management and functional leaders to improve financial planning, accountability, and decision-making.• Challenge business assumptions constructively and ensure plans are supported by realistic operational drivers.• Support management in identifying revenue growth opportunities, cost efficiencies, and resource allocation priorities.• Translate complex financial analysis into clear commercial recommendations for non-finance stakeholders.• Work closely with Accounting and Financial Control to align management reporting with the general ledger and statutory financial statements.• Build strong working relationships across Finance, Operations, HR, Procurement, IT, Marketing, Admissions, and other Group functions.<br>Strategic and Investment Analysis<br>• Support the Group CFO and senior management in evaluating strategic initiatives, investments, new entities, programmes, and expansion opportunities.• Develop business cases incorporating scenario analysis, sensitivity testing, profitability analysis, and investment return metrics.• Evaluate investment proposals using measures such as NPV, IRR, payback period, and return on invested capital.• Conduct pricing, margin, unit economics, break-even, and capacity utilisation analysis.• Support capital allocation decisions and investment prioritisation across the Group.• Perform post-investment reviews by comparing actual performance with approved business cases.<br>Systems and Process Improvement<br>• Standardise planning templates, financial models, reporting definitions, and performance management processes across the Group.• Improve the quality, speed, consistency, and scalability of budgeting, forecasting, and management reporting.• Support improvements to ERP, budgeting, planning, consolidation, and reporting systems.• Lead the automation of dashboards, recurring reports, and forecasting processes.• Partner with IT and system owners to improve data availability, reporting accuracy, and financial system integration.• Reduce unnecessary manual reporting and spreadsheet dependency while maintaining appropriate controls and audit trails.• Ensure financial models, reports, assumptions, and data definitions are properly documented, controlled, and maintained.<br>Leadership and Governance<br>• Lead, coach, and develop FP&A analysts and finance team members.• Establish clear responsibilities, deliverables, timelines, ownership, and quality standards.• Coordinate FP&A activities across subsidiaries and enforce timely and accurate submissions.• Present budgets, forecasts, performance updates, risks, opportunities, and recommendations to the Group CFO and senior management.• Support the preparation of Board, Executive Committee, and Investment Committee presentations.• Promote planning discipline, accountability, and data-driven decision-making across the Group.• Maintain confidentiality, integrity, and professional standards when handling sensitive financial and strategic information.<br>Qualifications and Experience<br>• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related quantitative discipline.• An MBA or a relevant professional qualification such as CMA, FPAC, ACCA, CPA, CFA, or equivalent is preferred.• Minimum of 10 years of progressive experience in FP&A, corporate finance, management reporting, financial modelling, investment analysis, or a related field.• At least 5 years of experience in an FP&A, planning, business partnering, or finance management role.• Proven experience leading annual budgets, rolling forecasts, and management reporting processes.• Strong experience in a multi-entity, holding-company, or group environment.• Demonstrated experience developing integrated and driver-based financial models.• Experience preparing financial analysis and presentations for CFOs, executive management, or Boards.• Experience in education or another multi-entity, multi-site service environment is advantageous.• Experience leading or developing finance and FP&A teams is preferred.<br>Technical Skills<br>• Advanced financial modelling and analytical skills.• Expert-level proficiency in Microsoft Excel.• Strong experience with Power Point and executive-level financial presentations.• Experience with Power BI or another business intelligence and data visualisation platform.• Experience with ERP, budgeting, planning, or enterprise performance management systems.• Familiarity with SAP, Oracle, Microsoft Dynamics 365, Anaplan, Oracle EPM, One Stream, or equivalent platforms is advantageous.• Strong understanding of financial statements, management accounting, planning methodologies, and performance metrics.• Ability to work with large datasets and translate financial and operational information into actionable insights.<br>Skills and Competencies<br>• Strong commercial judgement and strategic thinking.• Excellent analytical, financial modelling, and structured problem-solving capabilities.• Ability to identify the key operational and commercial drivers behind financial performance.• Strong business partnering and senior stakeholder management skills.• Ability to challenge assumptions and influence senior leaders constructively.• High ownership, accountability, and attention to detail.• Ability to establish planning discipline across multiple subsidiaries.• Clear, concise, and executive-level written and verbal communication.• Ability to manage competing priorities and deliver accurate work under pressure.• Excellent written and spoken English and Arabic.• High integrity and appropriate handling of confidential business information.

Job description Job Title :Quality Control Manager<br>Location: Cairo <br>Industry: Construction / Contracting<br><br><br>Responsibilities:<br><br><br>- Setting up and maintaining controls and documentation procedures.- Monitoring performance by gathering relevant data and producing statistical reports.- Ensure all work meets the contract specifications and standard.- Ensure all materials meet the contract specifications.- Coordinate and schedule field testing and performance QA/QC inspections.- Monitor construction activities and materials delivered to the site.- Review all special inspection and material testing perform by third parties.- Document all inspection and testing in QC reports.- Working with operating staff to establish standards, systems and procedures- Recording, analyzing and distributing statistical information- Monitoring performance- The daily Report for site work.- Performs tests or verifies that the problem was repaired or corrected.- Performs as resident inspector during the site activity progress- Coordinating all technical specification requirements with Technical Support engineers.- Managing projects logs (E1, E2, IR, NCR, etc.)- prepare method statement & ITP related to the project activities- prepare work release forms before starting new activities- Prepare all documents related to the project TOC- handing over all IR to the project consultant- reviews subcontracts invoices in terms of progress percentage and IR- prepare progress sheets related to client invoices in coordination with the project consultant- Ensure that all subcontractors manpower are being followed and apply withheld amounts as per contract conditions.<br><br>Qualifications:<br><br>+10 years of Experience as Quality Control Engineer in Construction, Finishing and Fit out projects Bachelor of Civil/ Architecture Engineering<br><br><br><br>Industry Construction Employment Type

<p><h4>Job summary</h4> <p>Position assists casino manager in responsibilities related to daily casino operations. Position supports directing and training employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Assists with enforcing policies and procedures to ensure casino operations in accordance with local gaming regulations.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 3 years experience in casino administration or related professional area. OR</li> <li>2-year degree from an accredited university; 1 year experience in casino administration or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Assisting in managing casino work, projects, and policies</h4> <ul> <li>Supports the scheduling, opening and closing of all table games, slot area and cashier operations.</li> <li>Assists with ensuring the integrity of all gaming activity and equipment in casino.</li> <li>Coordinates with surveillance regarding the overall security of gaming and non gaming areas.</li> <li>Assists with enforcing established credit play policy on assigned shift, to include extension of credit to qualified customers within the established guidelines.</li> <li>Liaisons with lead slot technician on adjustments and repairs of games.</li> <li>Coordinates and implements casino work and projects as assigned.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Observes casino employees and provides feedback.</li> </ul> <h4>Maintaining casino goals</h4> <ul> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li> <li>Submits reports in a timely manner, ensuring delivery deadlines.</li> <li>Ensures profits and losses are documented accurately.</li> <li>Maintains a strong accounting and operational control environment to safeguard assets.</li> <li>Promotes high visibility of casino in local market areas.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Empowers employees to provide excellent customer service.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Sets a positive example for guest relations.</li> <li>Promotes positive customer relations.</li> <li>Monitors and handles guest complaints by following the instant pacification procedures.</li> <li>Interacts at the executive level with gaming customers, setting an example for the staff in the areas of courtesy and service.</li> <li>Provides guidance and professionalism on all disputes that may arise in the casino.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Assists in other casino operations when needed.</li> <li>Participates in department wide projects and goals.</li> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates personal integrity.</li> <li>Uses effective listening skills.</li> <li>Demonstrates self confidence, energy and enthusiasm.</li> <li>Manages group or interpersonal conflict effectively.</li> <li>Informs and/or updates the executives and peers on relevant information in a timely manner.</li> <li>Manages time well and possesses strong organizational skills.</li> <li>Presents ideas, expectations and information in a concise well organized way.</li> <li>Uses problem solving methodology for decision making and follow up.</li> <li>Ensures that cleanliness and condition of each area meets designated standards.</li> <li>Records all progressive readings prior to casino opening and after closing.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Developing & executing sales strategies</strong></p> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <p><strong>Maximizing revenue</strong></p> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <p><strong>Managing sales activities</strong></p> <ul> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <p><strong>Analyzing & reporting on sales and financial data</strong></p> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <p><strong>Ensuring exceptional customer service</strong></p> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Ensures that a customer recognition program is in effect throughout Sales.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Contributions Relationship Manager is responsible for managing and developing relationships with key contributors and content suppliers across assigned markets, including Egypt, Botswana, Pakistan and other priority countries. The role supports LSEG s contributed content strategy across Real-Time and other contributed asset classes.</p> <p>The core objective of the role is to strengthen and expand the contributor base by maintaining strong relationships with existing contributors, identifying new contribution opportunities, and ensuring the breadth, quality, timeliness and competitiveness of contributed content available on the LSEG platform.</p> <p>The successful candidate will work closely with regional and global stakeholders, including Contribution Strategy Managers, Content, Product, Sales, Operations and Customer Support teams, to understand business priorities and translate them into actionable contributor engagement plans. The role will also involve monitoring competitor coverage, market developments and regulatory changes to help ensure LSEG s contributed content remains competitive and relevant for customers.</p> <p> </p> <div> <p> <b>SOME OF THE DAILY TASKS YOU WILL PERFORM:</b> </p> </div> <div> <ul> <li> <p>You will have the responsibility to build strong relationships with key market players (existing and new).</p> </li> <li> <p>Through utilizing those relationships, you will source real-time pricing contributions in all asset classes to meet local markets requirements as well as Business targets.</p> </li> <li> <p>You will collect feedback on our proposition, areas of focus and carry out some periodic market surveys.</p> </li> <li> <p>Finally, you will provide support and advice around existing contribution setups and potential improvements.</p> </li> </ul> <p> </p> <p> <b>REQUIREMENTS:</b> </p> <p>A phenomenalcator, a skilled negotiator, have at least 3 years experience of working in Financial Markets. And availability to travel when required for face to face client meetings.</p> <p> </p> <p> <b>WHAT YOU"LL BRING:</b> </p> <ul> <li> <p>Client relationship experience</p> </li> <li> <p>Good knowledge of OTC Markets with emphasis on FX/FI asset classes</p> </li> <li> <p>Proficiency in written and oral for both English and French languages, and a working knowledge of Arabic Language</p> </li> <li> <p>Excellent knowledge of Microsoft Office suite, with an emphasis on Excel functions/Analytics.</p> </li> <li> <p>Excellent networking skills and an ability to build relationships</p> </li> <li> <p>Strong interpersonal communication skills, ability to converse at all levels in an organization and across diversity of cultures.</p> </li> <li> <p>Ability to self-manage own work for multiple projects, constantly re-assessing priorities to meet deadlines</p> </li> <li> <p>Proactive, positive, with a natural instinct to help and dedication to find solutions where they are not obvious</p> </li> <li> <p>A willingness to learn and share knowledge regionally and globally</p> </li> </ul> <p> </p> <p> <b>ADDITIONAL DESIRABLE SKILLS:</b> </p> <ul> <li> <p>Knowledge of programming languages such as Python, Java, VBA.</p> </li> <li> <p>Ability to withstand pressure</p> </li> </ul> <p> </p> <p> <b>WHAT WE OFFER:</b> </p> <p>We're proud to offer a working culture that supports growth, balance, and purpose:</p> <p>Hybrid and flexible working arrangements.<br>A welcoming, inclusive culture backed by Employee Networks.<br>A competitive referral bonus program.<br>Access to private healthcare, wellness support, and pension contributions.<br>Professional development opportunities and learning resources.<br>Paid volunteer time to support causes that matter to you.<br>A team that values your input and supports your goals.<br> <br>We believe diversity makes us stronger. If you need reasonable accommodations during the application or interview process, please let us know - we're here to support you!</p> <p> <br> </p> </div> <p> </p> <p> <b>Career Stage:</b> </p>Senior Associate<p> </p> <p> <b>London Stock Exchange Group (LSEG) Information:</b> </p> <p>Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.</p> <p> </p> <p>LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.</p> <p> </p> <p>Our purpose is the foundation on which our culture is built. Our values of <b>Integrity, Partnership</b>, <b>Excellence</b> and <b>Change</b> underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.</p> <p> </p> <p>Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.</p> <p> </p> <p>We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.</p> <p> </p> <p>You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.</p> <p> </p> <p>LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</p> <p> </p> <p>Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, <u>your rights and how to contact us as a data subject</u> <u>.</u> </p> <p> </p> <p>If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p><p>Credit Assessment and Risk Management: Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. Accounts Receivable Management: Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel s financial systems. Credit Policy Enforcement: Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel s credit terms, ensuring that clients credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. Collections and Dispute Resolution: Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. Reporting and Financial Analysis: Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. Team Leadership and Supervision: Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. Internal and External Coordination: Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. Compliance and Documentation: Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><p><strong>Additional Responsibilities:</strong></p><p>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>People &amp; Culture</strong></p><p>Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People &amp; Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager. Learning &amp; Talent Development &amp; Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience/Certificates/Education</strong></p><p>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills &amp; Attributes: o Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). o Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. o Strong ability to analyze financial data, assess credit risks, and make informed decisions. o Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. o Ability to manage financial records and ensure accuracy in all credit-related activities. o Ability to resolve issues related to billing, collections, and disputes effectively. o Experience in supervising and guiding a team to meet departmental objectives.</p><p><strong>Additional Information</strong></p><p>Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description:</p><br><p><b>Customer Relations Service Manager </b></p><br><p><b>Egypt </b></p><br><p><b>Full time </b></p><br><p><b>40 hours per week </b></p><br><p><b>We make Heath Happen:</b></p><br><p><b>Job Purpose</b></p><br><ul><li>Lead the end-to-end complaints management function for BEI and multiple regulators across Bupa Global , ensuring the delivery of consistently high standards of complaint handling and full compliance with the regulatory requirements of multiple jurisdictions and governing authorities.</li><li>Provide strategic oversight of operational and regulatory risks within the Customer Relations function, implementing robust controls and effective risk mitigation measures, while ensuring timely escalation of material risks to senior stakeholders and relevant governance forums.</li><li>Ensure ongoing adherence to Financial Regulatory Authority (FRA) requirements and other applicable regulatory frameworks, maintaining a strong culture of compliance, governance, and customer fairness.</li><li>Oversee the production and continuous enhancement of departmental management information, regulatory reporting, and governance packs, ensuring reporting is accurate, insightful, and fit for executive and committee-level review.</li><li>Drive a comprehensive complaint root cause analysis framework, identifying systemic issues and partnering with cross-functional stakeholders to implement sustainable corrective actions and deliver measurable business improvements, while embedding lessons learned into operational processes, controls, and customer outcomes.</li><li>Provide expert analysis and interpretation of regulatory developments, emerging risks, and complaint trends, presenting clear recommendations and insights to senior leadership and key business stakeholders.</li><li>Monitor and assess operational performance against agreed service standards, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.</li><li>Lead, coach, and develop a high-performing Complaints team, fostering a culture of accountability, continuous improvement, and customer advocacy. Ensure effective succession planning, talent development, performance management, and employee engagement, while building the capabilities required to meet evolving business, regulatory, and customer expectations.</li><li>Ensure robust competency, training, and accreditation frameworks are maintained across the function, enabling the team to perform effectively within their roles and remain compliant with Bupa Global's Training &amp; Competency requirements.</li><li>Support the business in the preparation, validation, and submission of data used within regulatory reporting and statutory returns, ensuring accuracy, integrity, and compliance.</li><li>Champion the delivery of an exceptional customer experience within the Customer Relations and Customer Operations functions, providing inspirational leadership to the team and fostering a culture of accountability, engagement, and service excellence.</li><li>Build strong relationships with regulators, internal governance bodies, and senior business leaders, acting as a trusted advisor on complaints management, customer outcomes, regulatory compliance, and operational excellence.</li></ul><p><b>How you’ll help us make health happen:</b></p><br><p><b>Deliver the agreed customer service experience through:&nbsp;&nbsp;</b></p><br><ul><li>Coaching,&nbsp;developing&nbsp;and leading a highly skilled team&nbsp;&nbsp;</li></ul><ul><li>Managing absences to the agreed standard&nbsp;&nbsp;</li></ul><ul><li>Dealing with any performance issues&nbsp;&nbsp;</li></ul><ul><li>Complete regular 121s with all team members&nbsp;&nbsp;</li></ul><ul><li>Managing team performance and ensuring the agreed service experience&nbsp;&nbsp;</li></ul><ul><li>Focus on driving the key targets meeting the quality standards for complaints handling as well as the regulatory timelines for complaints handling&nbsp;</li></ul><ul><li>Ensure that resources are managed in line with the workforce plan&nbsp;&nbsp;</li></ul><ul><li>Work closely with the Continuous Improvement Partners and other Service Managers to ensure ongoing improvement and alignment&nbsp;&nbsp;</li></ul><ul><li>Hold regular team meetings to ensure&nbsp;good quality&nbsp;two way&nbsp;communication&nbsp;&nbsp;</li></ul><ul><li>Support recruitment as&nbsp;required&nbsp;&nbsp;</li></ul><ul><li>Drive the communication process with the department, including responsibility for all messages that are conveyed (content and style)&nbsp;&nbsp;</li></ul><ul><li>Accountable for the resolution of customer related issues that are&nbsp;identified&nbsp;by your team. Responsible for identifying&nbsp;/&nbsp;removing any barriers that&nbsp;impacts&nbsp;the delivery of outstanding customer satisfaction&nbsp;&nbsp;</li></ul><ul><li>Ensures&nbsp;high levels&nbsp;of employee engagement, measured through&nbsp;People Pulse&nbsp;(Glint&nbsp;Survey) scores. Understands,&nbsp;acts&nbsp;and shares&nbsp;survey&nbsp;results with the team, building relevant actions plans for improvement.&nbsp;&nbsp;</li></ul><ul><li>Ensure there are&nbsp;high levels&nbsp;of team working and that the team is aligned and engaged with Bupa’s purpose and goals&nbsp;&nbsp;</li></ul><ul><li>Being a role model for the team&nbsp;demonstrating&nbsp;outstanding personal behaviours and performance. Being an ambassador for the function&nbsp;&nbsp;</li></ul><ul><li>Responsible for discovering and implementing potential opportunities for improving the customer experience.&nbsp;&nbsp;</li></ul><ul><li>Adherence to required regulatory guidelines and specifically&nbsp;FRA&nbsp;regulations&nbsp;&nbsp;</li></ul><ul><li>Ensuring the customer is treated in a fair and consistent manner when raising a complaint with Bupa Global&nbsp;</li></ul><ul><li>Ensure the team is following&nbsp;the complaints process and&nbsp;is&nbsp;resolving&nbsp;the cases&nbsp;satisfactorily and&nbsp;in accordance with&nbsp;FRA,&nbsp;FCA&nbsp; FSC&nbsp;and TCF principles or equivalent for other countries&nbsp;</li></ul><ul><li>Responsible for discovering and implementing potential opportunities&nbsp;from the unhappy customers and other stakeholders&nbsp;for improving the customer experience.&nbsp;</li></ul><p><b><i>Role specific accountabilities</i></b>&nbsp;</p><br><ul><li>This is a regulated role by the FRA who will represent Bupa in complaints disputes and any relevant regulatory activities .</li><li>Accountable for design, delivery &amp; adherence to Global regulatory complaints processes and frameworks&nbsp;&nbsp;</li></ul><ul><li>To&nbsp;represent&nbsp;and make decisions on behalf of the&nbsp;Chairman, Chief Executive, General Manager, Directors and Heads of&nbsp;Departments in the case of correspondence and escalated complaints from customers, providers, group&nbsp;secretaries&nbsp;and brokers&nbsp;</li></ul><ul><li>Develop effective complaint root cause analysis and work with senior leadership of other business areas to implement positive learning outcomes&nbsp;</li></ul><ul><li>Identify&nbsp;operational Risks and implement mitigating controls, with&nbsp;appropriate risk&nbsp;escalation where necessary to ensure adherence to&nbsp;appropriate&nbsp;FRA&nbsp;and other regional regulatory requirements&nbsp;</li></ul><ul><li>Review and contest (where&nbsp;appropriate)&nbsp;FRA&nbsp;decisions, and incorporate learning outcomes into process improvements, act as Bupa&nbsp;Global’s&nbsp;focal point with the relevant regulators .&nbsp;&nbsp;&nbsp;</li></ul><ul><li>To champion fair outcomes for customers, effective management of conduct risks and to promote Bupa’s values and best practice in complaint handling.&nbsp;</li></ul><ul><li>Management of reporting in relation to complaints for the Regulators,&nbsp;Compliance&nbsp;and wider business.&nbsp;</li></ul><p><b>Key Skills / Qualifications needed for this role:</b></p><br><p>As this is a regulated role within BEI , the following skills are required :</p><br><ul><li>Significant people leadership and line management experience is essential in a related servicing/customer facing environment. Candidates must be able to demonstrate a successful track record of leading, developing, and inspiring teams to deliver exceptional customer, regulatory, and business outcomes.</li></ul><ul><li>Strong performance management and mentoring capabilities.</li></ul><ul><li>Ability to develop workforce planning strategies, resource allocation models, and capacity management plans to support business growth and regulatory requirements.</li><li>Proven experience in talent management, succession planning, coaching, and performance development.</li><li>Experience in managing teams while fostering an inclusive and collaborative working environment.</li><li>Experience leading organizational change, transformation initiatives, and the implementation of new operating models.</li><li>Ability to influence and collaborate effectively with senior executives, regulators, auditors, and external stakeholders</li><li>Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.&nbsp;</li><li>Flexibility to work occasional bank holidays may be required to support the achievement of regulatory complaint handling SLAs</li><li>Relevant qualification in complaint handling environment or regulated role or related studies is preferred&nbsp;&nbsp;</li><li>Experience producing management reports, dashboards, and performance metrics.</li><li>Proficiency in identifying trends and recommending service improvements.</li><li>strong Stakeholder and customer relationship management skills</li><li>Strong decision-making, negotiation, and conflict-resolution abilities<br>Strong capability in performance management, including setting KPIs, conducting performance reviews, and implementing improvement plans.</li><li>Experience overseeing complaint governance frameworks, regulatory reporting, and executive-level risk management.</li><li>Strong understanding of conduct risk, customer fairness principles, and complaint-related regulatory obligations.</li><li>Ability to translate regulatory requirements into operational processes, controls, and team objectives.</li></ul><p>&nbsp;<b>Why Bupa?</b></p><br><p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.</p><br><p>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Delivery and Operations<p>Locations:</p><br>Egypt - Cairo </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><br><br><p><b>About the role</b><br>To follow up chiller operation, hot water boilers operation, MVSG, Desalination plants, STP plants and to report any abnormalities to the engineering managers.</p><br><br><p>To execute the required preventive maintenance of all equipment.</p><br><br><br><p><b>What you will do</b></p><br><br><p><span>1. Inspect air-conditioning units to ensure efficient operation.</span></p><br><br><p><span>2. Perform regularly scheduled maintenance on heating and cooling units.</span></p><br><br><p><span>3. Diagnose mechanical and electrical malfunctions; install, replace or repair damaged equipment; calibrate thermostatic controls.</span></p><br><br><p><span>4. Inspect and observe pressure of liquids and vapor with instrumentation to ensure efficient operation of units and make necessary adjustments; inspect and service refrigeration equipment including refrigerators and ice machines.</span></p><br><br><p><span>5. Maintain the chilled and hot water supply systems.</span></p><br><br><p><span>6. Maintain records and write reports.</span></p><br><br><p><span>7. The ability to assist in providing preventive maintenance of all <span><span>electrical/mechanical/plumbing</span></span> equipment and updating of appropriate logs.</span></p><br><br><p><span>8. The ability to clean all stations in Engineering and maintain a neat and organized department.</span></p><br><br><p><span>9. The ability to assist Shift engineers on major shut downs for repairs.</span></p><br><br><p><span>10. The ability to maintain logs for all work performed while on duty within department and those in other departments as they apply to Engineering Repairs.</span></p><br><br><p><span>11. The ability to take meter readings, record temperatures, record into PM charts/logs, and pressures in heating and cooling plant.</span></p><br><br><p><span>12. The ability to maintain a good working relationship with other employees, providing instruction and encouragement as needed.</span></p><br><br><br><p><b>What you bring</b></p><br><br><ul><li><p>A minimum of five years of technical experience or equivalent in a recognized trade with understanding of the building maintenance and operation.</p><br><br></li><li><p>The ability to work independently and productively</p><br><br></li><li><p>The ability to prioritize and handle multiple assignments</p><br><br></li><li><p>The ability to learn various technical systems. A willingness to learn and advance themselves within the engineering department.</p><br><br></li></ul><br><p><br> <br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>• Full time</p><br><br><br><br><br><br><br><br><br><br> </div>

NTU International is preparing a proposal for the project “Communication outreach and engagement on EU policies in North Africa, the Middle East and the Gulf”.<br>In this context, NTU International is establishing a pool of qualified Non-Key Experts (Senior and Junior) to be mobilised on a short-term, on-demand basis during project implementation (36 months).<br>The overall objective of this assignment is to provide strategic, technical and logistical communication support to DG MENA in the planning, development and implementation of its day-to-day communication activities, with the aim of strengthening the visibility, outreach and impact of the European Union's policies, initiatives and partnerships across the Middle East, North Africa and the Gulf region.<br>Senior Non-Key Expert - Events Manager<br>Responsibilities Planning, coordinating and delivering conferences, seminars, workshops, press events and public outreach activities;Managing all logistical aspects of institutional events, including venue coordination, participant registration and supplier liaison;Coordinating event schedules, speakers, moderators and technical service providers;Supporting protocol arrangements and the participation of high-level EU officials, partner institutions and external stakeholders;Supervising on-site event implementation and ensuring smooth delivery;Coordinating event-related communication materials and participant information;Supporting post-event reporting, evaluations and lessons learned;Working closely with communication teams, service providers and DG MENA to ensure the successful implementation of events.<br>Minimum Qualification and Skills University degree (or equivalent professional experience) in event management, communication or hospitality;Fluent English;French and/or Arabic an asset.<br>Minimum General and Specific Professional Experience5 years' general experience in event organisation and logistics;3 years' specific experience managing institutional/communication events.

NTU International is preparing a proposal for the project “Communication outreach and engagement on EU policies in North Africa, the Middle East and the Gulf”.<br>In this context, NTU International is establishing a pool of qualified Non-Key Experts (Senior and Junior) to be mobilised on a short-term, on-demand basis during project implementation (36 months).<br>The overall objective of this assignment is to provide strategic, technical and logistical communication support to DG MENA in the planning, development and implementation of its day-to-day communication activities, with the aim of strengthening the visibility, outreach and impact of the European Union's policies, initiatives and partnerships across the Middle East, North Africa and the Gulf region.<br>Senior Non-Key Expert - Influencer Manager<br>Responsibilities Developing and implementing influencer engagement strategies aligned with DG MENA's communication objectives. Identifying, assessing and managing relationships with influencers, digital creators and opinion leaders across relevant target audiences. Supporting the planning and execution of influencer campaigns promoting EU policies, initiatives and partnerships. Monitoring campaign performance and preparing analytical reports and recommendations. Coordinating influencer activities with broader communication and social media campaigns. Advising on audience engagement strategies and emerging digital communication trends. Supporting the development of campaign concepts, messaging and digital content. Liaising with communication teams, external partners and service providers to ensure effective campaign delivery.<br>Minimum Qualification and Skills Degree (or equivalent) in communication, marketing or digital media;Fluent English;French and/or Arabic an asset.<br>Minimum General and Specific Professional Experience5 years' general experience in digital/social media communication;3 years' specific experience in influencer relations and campaign management.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Finance Manager<p><strong>Key Responsibilities</strong></p><br><ul><li>Oversee all financial operations and financial forecasting (including cash management), reporting and analysis processes (Mandatory)</li><li>Proficiency in all aspects of accounting and pertinent regulations including IFRS compliance and corporate accounting policies (Mandatory)</li><li>Ensure FP&amp;A processes are robust and include coordination, analysis, and reporting of the financial performance to the Leadership Team, Portfolio Management (50/50, but have to have FP&amp;A experience)</li><li>Support key talent within Finance team through detailed, actionable development plans (Mandatory)</li><li>Motivate and lead entire finance team members and promote a culture of high performance and continuous improvement (Mandatory)</li><li>Delivers financial oversight of RFPs, bids, quotes, and POC processes (Reports)</li><li>Support effective and controlled cost estimate processes (Cost and Rev analysis)</li><li>Become knowledgeable on the company’s financial reporting tools including Dynamics Great Plains and Adaptive Insights (ERP)</li><li>Consistent exercise of independent judgment and discretion in matters of financial significance</li><li>Maintain appropriate internal control framework for the entire organization; strengthen existing internal controls (P&amp;L and Balance sheet analysis &amp; aduitig on his team)</li></ul><p><strong>Qualifications</strong></p><br><ul><li>5+ years accounting or finance experience, preferably in a technology or production-based environment</li><li>Minimum 3 years experience in environments with cash management focus</li><li>Professional accounting designation is ideal - CPA or equivalent (Preferred)</li><li>Willingness to work in a fast-paced environment and the hours necessary to get the job done</li><li>Interpersonal skills to maintain strong relationships both within finance and across other functions</li><li>Strong analytical skills required with a high-level attention to detail and level of accuracy</li><li>Ability to gather data, establish facts, draw valid conclusions, and propose solutions</li><li>Advanced knowledge of Excel is required</li><li>Knowledge of Microsoft Dynamics Great Plains a plus</li><li>Fluency in English written and spoken is a MUST</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description:</p><br><p><b>Property &amp; Admin Manager</b></p><br><p><b>District 5 Cairo, Egypt</b></p><br><p><b>Full time 40 hours per week</b></p><br><p><b>Hybrid working (1 day working from home)</b></p><br><p><b>Advert closes Wednesday 10th June 2026</b></p><br><p><b>We make health happen</b></p><br><p>A senior operational role responsible for overseeing facilities, property management, administration, and compliance across Bupa Egypt’s offices. The role combines <b>HSE leadership, vendor management, financial oversight, and employee services</b> to ensure smooth day-to-day operations</p><br><p><b>How you’ll help us make health happen</b></p><br><ul><li><p>Drive health, safety, and regulatory compliance, managing risk assessments, inspections, HSE governance, and relationships with government and licensing authorities</p><br></li><li><p>Oversee financial and asset management, including budgeting, cost control, petty cash, insurance, and tracking of company assets</p><br></li><li><p>Deliver end-to-end administrative and operational support, covering travel, events, transport logistics, office services, and internal reporting</p><br></li><li><p>Manage suppliers, procurement, and outsourced staff, ensuring effective vendor performance, supply availability, and workforce coordination</p><br></li><li><p>Ensure operational control and security processes, including change management for restricted areas (e.g., Comms Room access)</p><br></li></ul><p><b>How you’ll help us make health happen</b></p><br><ul><li><p>Experience in property, facilities or office management, with a excellent understanding of how workplaces run day to day</p><br></li><li><p>Knowledge of health and safety requirements, and how to apply them in a practical way</p><br></li><li><p>Confidence managing budgets and costs, with a good level of financial awareness</p><br></li><li><p>Strong organisational skills, with the ability to manage multiple tasks and priorities</p><br></li><li><p>Comfortable working with a range of suppliers and service providers</p><br></li><li><p>Good communication skills, with the ability to build positive relationships across the business</p><br></li><li><p>A proactive approach, with a focus on solving problems and keeping things running smoothly</p><br></li><li><p>High attention to detail, with a focus on getting things right first time</p><br></li><li><p>Flexible and adaptable, able to respond to changing business needs</p><br></li><li><p>Experience managing or supporting teams would be beneficial</p><br></li></ul><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Finance &amp; Accounting<p>Locations:</p><br>Egypt - Cairo </div>

About us<br>Swypex is a platform designed to simplify business finances by providing tools for seamless payments, streamlined invoice management, and access to working capital. Our solutions help businesses gain greater control and insight into their financial health, allowing them to focus on growth. We are dedicated to empowering organizations with innovative financial tools that drive efficiency and success.<br>Role Description<br>We are hiring an Engineering Manager to lead our engineering team in Cairo, a small, high-caliber group working across backend, frontend, mobile, and data. You will own the development, performance, and day-to-day experience of the team, and partner closely with senior leadership on how the team operates and grows.<br>This is a hands-on leadership role. You will spend most of your time with your team: coaching engineers, running 1:1s that move careers forward, raising the hiring bar, shaping culture, and making sure the team is set up to do its best work. You will be the person engineers look to for clarity, support, and feedback, and the person senior leadership relies on to keep the team strong, engaged, and shipping well.<br>We are looking for someone with strong judgment, a high standard for what good engineering teams look like, and the maturity to operate with significant autonomy.<br>What You Will Own<br>The growth of every engineer on the team. You will run 1:1s that matter, build individual development plans, give the kind of feedback engineers remember years later, and make sure no one on this team is coasting or stuck. Every engineer should leave this team a stronger engineer than they joined. Performance management. You will set clear expectations, hold people to them, recognize excellent work, and address underperformance early and with care. You will run performance reviews that are honest, calibrated, and useful, not bureaucratic theater. Engineering culture in Cairo. Standups, retros, on-call hygiene, code review norms, how the team handles incidents, how new joiners are onboarded, and how the team celebrates wins. The texture of daily life on this team is yours to shape. Retention and engagement. You will know how every engineer on the team is doing professionally and personally, and you will act before small issues become resignations. You will be the person engineers go to when something is wrong, and you will fix it. Operational excellence of the team. You will work with senior leadership on roadmap commitments and deliver health, making sure the team is set up to ship reliably without burning out.<br>What You Will Do<br>Run weekly 1:1s with every direct report focused on growth, blockers, and the things people will not say in a group setting. Build a career framework for the team if one does not exist, and use it. Promotions should be earned, predictable, and defensible. Coach team members on communication, scoping, stakeholder management, technical writing, working with product, and operations. Run regular skip-levels and team health checks; surface what you learn to senior leadership with proposed actions, not just observations. Represent the engineering team to the rest of the company, product, operations, finance, and people with credibility and clarity. Partner with senior leadership on delivery: scope, sequencing, capacity, and risk, making sure the team has what it needs to execute.<br>What We Are Looking For<br>Significant experience leading and developing software engineering teams. A demonstrable track record of growing engineers: people you have managed who went on to senior, staff, or leadership roles, and can credit you as part of why. A high bar for hiring and a strong opinion about what “good” looks like at every engineering level. Comfort with directness. You can deliver hard feedback, address underperformance, and have the difficult conversation early. Excellent written and verbal communication. You can write a performance review, a hiring rubric, a team update, and an incident postmortem at the right level for the right audience. Strong technical literacy enough to be credible with engineers, engage meaningfully on trade-offs, and earn the team’s trust. Operational instincts. You notice when standups feel off, when code reviews are slowing, when one person is doing too much, when morale is dipping, and you act. Personal accountability. You measure yourself by the trajectory of the team, not by activity.