Factory Jobs

Role Description | وصف الوظيفةنبحث في BRG Cloud POS عن Growth & Product Marketing Specialist للمساهمة في نمو المبيعات، توليد العملاء المحتملين، تطوير تموضع المنتج في السوق، وتحويل الأنشطة التسويقية إلى فرص مبيعات قابلة للقياس.ستجمع هذه الوظيفة بين Growth Marketing وLead Generation وProduct Marketing، وستعمل بشكل مباشر مع فرق المبيعات والمنتج.المهام والمسؤولياتتطوير وتنفيذ استراتيجيات النمو واكتساب العملاء.تخطيط وتنفيذ حملات Lead Generation لجذب عملاء B2B مؤهلين.البحث عن الشركات المستهدفة وتحديد صناع القرار والوصول إليهم.تحديد وتطوير Ideal Customer Profile (ICP) وBuyer Personas.تخطيط وإدارة وتحسين الحملات الإعلانية الرقمية.إدارة استراتيجيات الاستهداف وإعادة الاستهداف للعملاء المحتملين.بناء وتحسين Marketing & Sales Funnel.تطوير Product Positioning ورسائل المنتج في السوق.بناء وتطوير Value Proposition لكل قطاع وشريحة مستهدفة.تحويل مزايا BRG التقنية إلى فوائد وقيمة تجارية واضحة للعملاء.إجراء أبحاث السوق وتحليل احتياجات العملاء والفرص المتاحة.دراسة وتحليل المنافسين ومنتجاتهم وأسعارهم وعروضهم واستراتيجياتهم التسويقية.تحديد نقاط التميز التنافسية لـBRG وتطوير الرسائل المناسبة لها.تطوير وتنفيذ Go-To-Market Strategies للمنتجات والمزايا والقطاعات الجديدة.العمل مع فريق المبيعات لتحسين جودة الـLeads ومعدلات التحويل.إعداد Sales Messaging وProduct Pitches وUse Cases والردود على اعتراضات العملاء.دعم فريق المبيعات بالمعلومات والمواد اللازمة لتقديم المنتج وإغلاق الصفقات.تنفيذ Growth Experiments لاختبار الجماهير والقنوات والرسائل والعروض المختلفة.متابعة رحلة العميل من أول تفاعل حتى تحوله إلى فرصة مبيعات.تحليل أداء الحملات والقنوات ومصادر العملاء المحتملين.متابعة وتحليل مؤشرات CPL، MQL، SQL، CAC، Conversion Rate وROI.قياس Marketing-Sourced Pipeline والإيرادات الناتجة عن الأنشطة التسويقية.استخدام أنظمة CRM لمتابعة مصادر الـLeads ومراحل التحويل.جمع وتحليل Feedback من العملاء والسوق وفريق المبيعات.تحويل بيانات السوق والعملاء إلى Insights وتوصيات تساعد في تطوير المنتج واستراتيجية النمو.اكتشاف فرص وأسواق وشرائح عملاء جديدة يمكن لـBRG استهدافها.إعداد تقارير دورية عن أداء النمو والحملات والـLeads والفرص الناتجة عنها.الهدف الرئيسي من الدور:Qualified Leads → Sales Meetings → Opportunities → Customers → Revenue<br>Qualifications | المؤهلات والخبرات المطلوبة<br>نبحث عن شخص لديه مزيج من التسويق، النمو، التفكير التجاري والتحليل وليس فقط خبرة في إدارة حسابات التواصل الاجتماعي.يفضل أن يمتلك المرشح:خبرة عملية في Growth Marketing أو Product Marketing أو B2B Marketing أو Lead Generation.خبرة أو فهم جيد لنماذج أعمال Saa S والمنتجات التقنية B2B.فهم قوي لـB2B Customer Journey وSales Funnel.خبرة عملية في توليد العملاء المحتملين وبناء Lead Generation Campaigns.خبرة في إدارة وتحسين Paid Acquisition Campaigns.معرفة جيدة بمنصات الإعلان الرقمي مثل Google Ads وLinked In Ads وMeta Ads وغيرها.فهم لمفاهيم ICP وBuyer Personas وProduct Positioning وValue Proposition.القدرة على إجراء Market & Competitor Research بشكل منظم.القدرة على فهم المنتجات التقنية وتحويل خصائصها إلى رسائل وقيمة تجارية سهلة الفهم.القدرة على تحليل Marketing & Sales Data واستخراج Insights منها.معرفة باستخدام CRM وأنظمة تتبع وإدارة الـLeads.فهم لمفاهيم CPL وCAC وMQL وSQL وConversion Rate.القدرة على بناء واختبار Marketing Funnels.مهارات قوية في البحث والتحليل وحل المشكلات.مهارات تواصل وكتابة جيدة.القدرة على العمل بشكل مستقل وإدارة عدة مبادرات في نفس الوقت.القدرة على التعاون بشكل مباشر مع فرق Sales وProduct.إجادة اللغة العربية.إجادة اللغة الإنجليزية تعتبر ميزة إضافية.

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <p><strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li></p> <p><strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li></p> <p><strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li></p> <p><strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li></p> <p><strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li></p> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.<br> Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.<br> Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.<br> Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.<br> Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.<br> Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.<br> Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.<br> Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.<br> Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.<br> Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.<br> Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.<br> Excellent command of English, both written and spoken.<br> Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li> <strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li> <strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li> <strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li> <strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.</p> <p>Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.</p> <p>Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.</p> <p>Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.</p> <p>Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.</p> <p>Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.</p> <p>Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.</p> <p>Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.</p> <p>Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.</p> <p>Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.</p> <p>Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.</p> <p>Excellent command of English, both written and spoken.</p> <p>Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br> <p><span>Yassir is seeking a highly skilled and motivated Senior Data Scientist, to join our Artificial Intelligence (AI) team and contribute to some of our key projects, such as Dynamic Pricing and Trip Dispatching. As a Data Scientist, you will play a crucial role in analyzing and modelling data to optimize our Machine Learning (ML) systems. Your expertise in both predictive modelling and software development will be essential in driving our solutions and providing value to Yassir. This is a very exciting opportunity, tackling some of Yassir’s most critical problems.</span></p><br> <br><br><p><b>About the Team</b></p><br><ul><li>The AI team is part of Yassir’s central Data &amp; AI domain, which is responsible for all data related activities in the organization - from Data Engineering, Data Platform management and Data Analytics all the way to AI solutions and MLOps infrastructure development. We are a global team of Data and AI / ML experts, encompassing diverse backgrounds and skills. We strive to build state-of-the-art Data and ML infrastructure and solutions, and ultimately a Data Culture supported by responsible and democratized data access, data-driven decision making and automation. We push the envelope of what’s feasible, we challenge each other, we support each other, and we take great pride in our work. Most of all we are value-driven to create impact from our data solutions. If you have an inherent curiosity about the fields Data and AI, a relevant background and an internal zeal and drive to contribute, please come join us!<br></li></ul><br><p><b>Responsibilities</b></p><br><ul> <li> <p>Become an expert point of contact and thought leader on your scope by mastering the details and principles pertaining to it.</p><br> </li> <li> <p>Some key areas we have to focus include: optimizing our Pricing capabilities, such as Dynamic / Surge Pricing, Discounts / Commissioning Optimization and Personalized Pricing, optimizing our Dispatching capabilities, optimizing our Fraud Detection / Revenue Leakage Prevention capabilities, optimizing our Recommendations / Personalization capabilities, amongst others.</p><br> </li> <li> <p>Identify and propose ML opportunities related to your scope and beyond</p><br> </li> <li> <p>Support with requirements definition and prioritization of ML projects</p><br> </li> <li> <p>Collaborate with cross-functional Engineering and Product teams</p><br> </li> <li> <p>Champion Data Quality as a critical input component to all ML solutions and Analytics</p><br> </li> <li> <p>Conduct Exploratory Data Analysis and subsequent Feature Selection / Engineering</p><br> </li> <li> <p>Utilize Statistical and ML techniques, as appropriate, for model training</p><br> </li> <li> <p>Validate and tune ML models</p><br> </li> <li> <p>Visualize analysis / modelling results focusing on meaningful, actionable metrics and insights</p><br> </li> <li> <p>Deploy and test ML applications using our MLOps infrastructureMonitor ML models on their technical performance, business impact and underlying data / concept drift</p><br> </li> <li> <p>Explain technical solutions in a business-friendly manner, supporting Product teams in their communications and reporting</p><br> </li> <li> <p>Maintain and improve technical documentation of delivered solutions</p><br> </li> <li> <p>Support the Data &amp; AI domain in developing its technical capabilities, improving its ways of working and collaboration with other dependent teams</p><br> </li> <li> <p>Champion Data Culture, proactively share knowledge across teams, and participate and drive team building activities</p><br> <br></li> </ul><br><p><b>Key Requirements - Essential</b></p><br><ul> <li><ul> <li> <p><span>Solid Mathematical / Statistical / Machine Learning as well as Software Development technical skills - supported by a Masters degree or above in a relevant quantitative field such as Mathematics, Statistics, Data Science, Machine Learning, Operational Research, Computer Science, Software Engineering, Physics</span></p><br> </li> <li> <p><span>Comfortable in efficient, production quality Python and SQL coding at a professional setting with at least 2 years of industry experience (more years of experience would be required for more Senior roles)</span></p><br> </li> <li> <p><span>Comfortable with key software engineering concepts, such as code / memory profiling, code optimization, scalability, code / QA testing, cost optimization and associated best practices.</span></p><br> </li> <li> <p><span>Comfortable with key Statistical concepts, such as statistical testing and causal analysis</span></p><br> </li> <li> <p><span>Analytical thinking and problem solving skills</span></p><br> </li> <li> <p><span>Engineering mindset focused towards delivering robust applied data science solutions</span></p><br> </li> <li> <p><span>Visualization skills, including experience with common Python ecosystem libraries and/or Analytics / BI tooling</span></p><br> </li> <li> <p><span>Familiarity and prior use of Cloud solutions and their data / ML services - at Yassir we use Google Cloud Platform (GCP), experience with which is highly preferred</span></p><br> </li> <li> <p><span>Mastering of the end-to-end (ML) model development lifecycle</span></p><br> </li> <li> <p><span>Excellent communication skills, including presentation and oral / written communication (clear articulation, concise documentation) in professional English</span></p><br> </li> <li> <p><span>Positive attitude and resilience</span></p><br> </li> <li> <p><span>Strong interpersonal skills focused on peer support, empathy, active listening, team building and stakeholder relationships building</span></p><br> </li> <li> <p><span>Internal drive, self-motivation and ability to work independently including own effective project management</span></p><br> </li> </ul><br></li></ul><br><p><b>Nice to have</b></p><br><ul> <li><ul> <li> <p><span>Experience with Financial Services companies</span></p><br> </li> <li> <p><span>Experience working on ML features for Digital Products (apps, websites)</span></p><br> </li> <li> <p><span>Experience with one or more from: Pricing / Economics related projects and/or modelling techniques (we welcome Economics / Econometrics backgrounds and experience), Fraud Detection related projects, Dispatching related projects, Personalization related projects</span></p><br> </li> </ul><br></li></ul><br> </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology, and transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry, and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an Application Architect to join our centralised IT organisation within VOIS. This role plays a critical part in defining and governing the application architecture across the entire VOIS landscape, supporting over 17,000 colleagues globally. The individual will shape a consistent, scalable, and secure application architecture model that enables business growth across multiple locations while ensuring alignment with Vodafone Group standards. The role also supports early-stage initiatives by reviewing technical solutions, guiding architecture-compliant designs, and enabling informed decision-making for new and evolving applications.</p> <h4>What you'll do</h4> <ul> <li>Define and own the application infrastructure architecture across the VOIS organisation, promoting adoption and alignment across business and technology stakeholders</li> <li>Develop and maintain a VOIS-wide application architecture model that supports scalability, consistency, and long-term growth</li> <li>Review and approve solution designs for new and existing internal applications to ensure compliance with agreed architecture standards</li> <li>Support service transition and early-stage projects through architecture guidance, effort estimation, vendor evaluation, and implementation approach recommendations</li> <li>Ensure application architecture alignment with network, infrastructure, and Vodafone Group IT architecture standards</li> <li>Collaborate closely with infrastructure, security, and implementation teams to embed security, resilience, and performance by design</li> <li>Own and maintain the Application Lifecycle Management tool, ensuring accurate visibility of all applications in use across VOIS</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced application architecture professional with a background in global IT or telecommunications environments</li> <li>Skilled in designing reference architecture models for complex, enterprise-scale application landscapes</li> <li>Experienced in integrating AI-driven capabilities, including generative AI, large language models, and retrieval-augmented generation, into core business applications</li> <li>Knowledgeable in cloud-native and scalable architectures using platforms such as Azure, AWS, or GCP, with experience in microservices, containerisation, and operational pipelines</li> <li>Familiar with recognised architecture and IT service frameworks such as TOGAF, COBIT, ITIL, and eTOM</li> <li>Confident in translating business needs into technical blueprints that deliver measurable value and alignment with organisational objectives</li> <li>Experienced in designing secure, compliant, and resilient end-to-end solutions in collaboration with information security teams</li> <li>Holds a relevant technical degree and brings at least four years of experience in CRM or business application architecture</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>The opportunity to influence and shape application architecture across a large, international organisation</li> <li>Exposure to enterprise-scale digital transformation initiatives within a global technology environment</li> <li>Collaboration with diverse, cross-functional teams across multiple countries</li> <li>The ability to work with modern cloud, AI, and architecture frameworks in a complex, evolving landscape</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced enterprise application architecture governance at scale</li> <li>Practical integration of AI technologies into core business platforms</li> <li>Strategic business-to-technology alignment within a global shared services model</li> <li>Cross-market collaboration and influence within a matrix organisation</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive, and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Support the tenant coordination function by managing residential unit handovers, fit-out activities, and tenant coordination to ensure compliance with developer specifications and community standards. The role is responsible for facilitating smooth handover and fit-out processes, coordinating with tenants, contractors, and internal stakeholders, and ensuring operational activities are delivered efficiently and in line with project requirements. The position plays a key role in maintaining community standards, enhancing the resident experience, and supporting the successful operation of residential properties.</p> <h4>What you will do</h4> <li>Coordinate and oversee tenant fit-out activities, ensuring compliance with developer specifications, approved drawings, and community guidelines.</li> <li>Liaise with tenants, contractors, consultants, and internal stakeholders to facilitate smooth fit-out, move-in, and renovation processes.</li> <li>Conduct site inspections to monitor fit-out progress, identify non-compliance issues, and ensure adherence to quality, safety, and operational standards.</li> <li>Monitor maintenance activities related to tenant units and common areas, following up on preventive and corrective actions to ensure timely resolution.</li> <li>Support property and community enhancement initiatives, ensuring works are completed in line with operational objectives and community standards.</li> <li>Address tenant inquiries, coordinate issue resolution, and maintain positive relationships to deliver a high-quality resident experience.</li> <li>Prepare and maintain reports on fit-out progress, maintenance activities, site inspections, and operational performance, providing timely updates and actionable insights.</li> <li>Ensure all tenant activities comply with contractual obligations, developer requirements, and community regulations while supporting the efficient operation of residential properties.</li> <h4>Required skills to be successful</h4> <li>1–3 years of experience in tenant coordination, fit-out, construction, property management, or a similar role, preferably within the real estate or residential development sector.</li> <li>Proven experience coordinating tenant fit-out activities, site inspections, and working with developers, contractors, consultants, and residents.</li> <li>Strong understanding of fit-out requirements, construction drawings, developer guidelines, and property management practices.</li> <li>Excellent communication, interpersonal, and stakeholder management skills, with the ability to build positive relationships with residents and internal teams.</li> <li>Strong organizational and time management skills, with the ability to manage multiple priorities and work independently.</li> <li>Good problem-solving, conflict resolution, and attention to detail.</li> <li>Proficiency in Microsoft Office applications and AutoCAD.</li> <h4>What equips you for the role</h4> <li>Bachelor's degree in Architectural Engineering or Architecture.</li> <li>Experience within residential developments, mixed-use communities, or property management is preferred.</li> <li>Good command of English, both written and spoken.</li> <li>Strong customer service orientation with the ability to manage resident interactions professionally.</li> <li>Self-motivated, proactive, resilient, and able to work effectively both independently and within a team.</li> <li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Job summary</h4> <p>Assists the director of human resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the human resource department, including recruitment, total compensation, employee relations, and training and development. Executes against objectives outlined in the human resources business plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable regulations and standard operating procedures.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR</li> <li>2-year degree from an accredited university in human resources, business administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</li> <li>Minimum 2 years of experience in same position</li> </ul> <h4>Core work activities</h4> <h4>Managing the staffing and recruiting process</h4> <ul> <li>Ensures open positions are advertised in appropriate venues to attract a diverse candidate pool.</li> <li>Ensures the open position listing is in a visible location for both internal and external candidates.</li> <li>Works with employment administrator to establish and maintain contact with external recruitment sources (e.g., state job service, local colleges, recruiting agencies, and community based organizations).</li> <li>Networks with local organizations and peers to source candidates for current or future openings (e.g., hotel association).</li> <li>Facilitates interdepartmental transfers and promotions and transfers or promotions to other properties within this property brand.</li> <li>Oversees the selection and offer processes for hourly employees to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection are documented, applicants receive status notifications).</li> <li>Partners with department managers and recruiting professionals to recruit management positions, make hiring decisions and negotiate job offers in accordance with SOPs.</li> </ul> <h4>Managing legal and compliance practices</h4> <ul> <li>Ensures compliance with key policies (e.g., sexual harassment, non-harassment, non-discrimination, no solicitation).</li> <li>Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked.</li> <li>Ensures wages are paid in accordance with standard operating procedures and federal and state laws (e.g., employee pay for meeting attendance, wages limited to maximum rate of pay, entry level rates paid to new hires, overtime provisions in place, separation pay).</li> <li>Ensures drug screening and background checks are completed in accordance with brand's standard operating procedures.</li> </ul> <h4>Managing benefits education and administration</h4> <ul> <li>Manages workers compensation claims to ensure appropriate employee care and costs management.</li> <li>Educates employees on benefits package.</li> <li>Educates HR team on the various types of benefits available and eligibility requirements.</li> <li>Provides an overview of employee benefits to the management team enabling them to educate their employees and answer routine questions.</li> <li>Ensures that department has the available resources on hand to administer employee benefits.</li> </ul> <h4>Managing and conducting staff development activities</h4> <ul> <li>Ensures hourly performance appraisal processes are in place.</li> <li>Assists in identifying key drivers of employee satisfaction and supports managers in addressing issues with written plans and actions.</li> <li>Coaches managers on progressive discipline process.</li> <li>Ensures development plans are in place (e.g., goals documented, progress towards goal achievement is measured).</li> </ul> <h4>Managing employee relations and human resources communication</h4> <ul> <li>Utilizes an “open door” policy to address employee problems or concerns in a timely manner.</li> <li>Ensures effective employee communication channels are established and active.</li> <li>Analyzes accident trends and reports these trends to the management team.</li> <li>Monitors work environment for signs of union organization.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Purpose</b> Lead the end-to-end complaints management function for BEI and multiple regulators across Bupa Global , ensuring the delivery of consistently high standards of complaint handling and full compliance with the regulatory requirements of multiple jurisdictions and governing authorities. Provide strategic oversight of operational and regulatory risks within the Customer Relations function, implementing robust controls and effective risk mitigation measures, while ensuring timely escalation of material risks to senior stakeholders and relevant governance forums. Ensure ongoing adherence to Financial Regulatory Authority (FRA) requirements and other applicable regulatory frameworks, maintaining a strong culture of compliance, governance, and customer fairness. Oversee the production and continuous enhancement of departmental management information, regulatory reporting, and governance packs, ensuring reporting is accurate, insightful, and fit for executive and committee-level review. Drive a comprehensive complaint root cause analysis framework, identifying systemic issues and partnering with cross-functional stakeholders to implement sustainable corrective actions and deliver measurable business improvements, while embedding lessons learned into operational processes, controls, and customer outcomes. Provide expert analysis and interpretation of regulatory developments, emerging risks, and complaint trends, presenting clear recommendations and insights to senior leadership and key business stakeholders. Monitor and assess operational performance against agreed service standards, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction. Lead, coach, and develop a high-performing Complaints team, fostering a culture of accountability, continuous improvement, and customer advocacy. Ensure effective succession planning, talent development, performance management, and employee engagement, while building the capabilities required to meet evolving business, regulatory, and customer expectations. Ensure robust competency, training, and accreditation frameworks are maintained across the function, enabling the team to perform effectively within their roles and remain compliant with Bupa Global's Training &amp; Competency requirements. Support the business in the preparation, validation, and submission of data used within regulatory reporting and statutory returns, ensuring accuracy, integrity, and compliance. Champion the delivery of an exceptional customer experience within the Customer Relations and Customer Operations functions, providing inspirational leadership to the team and fostering a culture of accountability, engagement, and service excellence. Build strong relationships with regulators, internal governance bodies, and senior business leaders, acting as a trusted advisor on complaints management, customer outcomes, regulatory compliance, and operational excellence. How you ll help us make health happen: Deliver the agreed customer service experience through: Coaching, developing and leading a highly skilled team Managing absences to the agreed standard Dealing with any performance issues Complete regular 121s with all team members Managing team performance and ensuring the agreed service experience Focus on driving the key targets meeting the quality standards for complaints handling as well as the regulatory timelines for complaints handling Ensure that resources are managed in line with the workforce plan Work closely with the Continuous Improvement Partners and other Service Managers to ensure ongoing improvement and alignment Hold regular team meetings to ensure good quality two way communication Support recruitment as required Drive the communication process with the department, including responsibility for all messages that are conveyed (content and style) Accountable for the resolution of customer related issues that are identified by your team. Responsible for identifying / removing any barriers that impacts the delivery of outstanding customer satisfaction Ensures high levels of employee engagement, measured through People Pulse (Glint Survey) scores. Understands, acts and shares survey results with the team, building relevant actions plans for improvement. Ensure there are high levels of team working and that the team is aligned and engaged with Bupa s purpose and goals Being a role model for the team demonstrating outstanding personal behaviours and performance. Being an ambassador for the function Responsible for discovering and implementing potential opportunities for improving the customer experience. Adherence to required regulatory guidelines and specifically FRA regulations Ensuring the customer is treated in a fair and consistent manner when raising a complaint with Bupa Global Ensure the team is following the complaints process and is resolving the cases satisfactorily and in accordance with FRA, FCA FSC and TCF principles or equivalent for other countries Responsible for discovering and implementing potential opportunities from the unhappy customers and other stakeholders for improving the customer experience. Role specific accountabilities This is a regulated role by the FRA who will represent Bupa in complaints disputes and any relevant regulatory activities . Accountable for design, delivery &amp; adherence to Global regulatory complaints processes and frameworks To represent and make decisions on behalf of the Chairman, Chief Executive, General Manager, Directors and Heads of Departments in the case of correspondence and escalated complaints from customers, providers, group secretaries and brokers Develop effective complaint root cause analysis and work with senior leadership of other business areas to implement positive learning outcomes Identify operational Risks and implement mitigating controls, with appropriate risk escalation where necessary to ensure adherence to appropriate FRA and other regional regulatory requirements Review and contest (where appropriate) FRA decisions, and incorporate learning outcomes into process improvements, act as Bupa Global s focal point with the relevant regulators . To champion fair outcomes for customers, effective management of conduct risks and to promote Bupa s values and best practice in complaint handling. Management of reporting in relation to complaints for the Regulators, Compliance and wider business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Key Skills</b> / Qualifications needed for this role: As this is a regulated role within BEI , the following skills are required : Significant people leadership and line management experience is essential in a related servicing/customer facing environment. Candidates must be able to demonstrate a successful track record of leading, developing, and inspiring teams to deliver exceptional customer, regulatory, and business outcomes. Strong performance management and mentoring capabilities. Ability to develop workforce planning strategies, resource allocation models, and capacity management plans to support business growth and regulatory requirements. Proven experience in talent management, succession planning, coaching, and performance development. Experience in managing teams while fostering an inclusive and collaborative working environment. Experience leading organizational change, transformation initiatives, and the implementation of new operating models. Ability to influence and collaborate effectively with senior executives, regulators, auditors, and external stakeholders Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management. Flexibility to work occasional bank holidays may be required to support the achievement of regulatory complaint handling SLAs Relevant qualification in complaint handling environment or regulated role or related studies is preferred Experience producing management reports, dashboards, and performance metrics. Proficiency in identifying trends and recommending service improvements. strong Stakeholder and customer relationship management skills Strong decision-making, negotiation, and conflict-resolution abilities Strong capability in performance management, including setting KPIs, conducting performance reviews, and implementing improvement plans. Experience overseeing complaint governance frameworks, regulatory reporting, and executive-level risk management. Strong understanding of conduct risk, customer fairness principles, and complaint-related regulatory obligations. Ability to translate regulatory requirements into operational processes, controls, and team objectives.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Dubizzle Egypt is the leading marketplace for selling and buying online in the region.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses.<br> Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br> As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market.<br> With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market.<br> With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> Key Responsibilities: Monitor and analyse competitive business models and provide recommendations to strengthen our position.<br> Collaborate with cross-functional partners in product, engineering, operations, finance, and marketing to help develop data-informed business strategies and roadmaps.<br> Work closely with product managers to enhance the product offerings and experiment with pricing and new products.<br> Manage self-service tools for end-users across the company to explore a wide variety of data with little assistance.<br> Monitor and analyse the platform’s traffic, highlighting the gaps and working on solutions.<br> Present models, findings and insights to senior management in order to drive business decisions.<br> Provide objective recommendations on business strategy, monetisation, and operation.<br> Partner with the finance team in developing budgets, forecasts, and ad hoc analyses that are informed by data-driven insights and operating metrics.<br> Manage and own the P&amp;L of the automotive vertical.<br> Continuously manage all launched propositions and products, handling the pre-analysis and post-assessments.<br> Responsible for all online/offline products &amp; packages pricing schemes.<br> Own and develop relationships with business partners, working with them to optimise and enhance our integration.<br> Develop and present management reviews to the top management.<br> A fast paced, high performing team.<br> Comprehensive Health Insurance Life Insurance Rewards &amp; Recognitions Learning &amp; Development opportunities #Egyptdubizzle Qualifications: Bachelor’s degree in Computer Science, Business or Marketing.<br> A master’s degree is a plus.<br> Experience: 4-5 years of work experience in strategy/business analytics/sales enabler role, having closely worked with products in an internet/e-commerce company.<br> Experience in e-commerce, internet and/or digital media.<br> Experience with Google Analytics is required.<br> Knowledge: Proficient in Microsoft Excel.<br> Knowledge of SQL is a plus Skills: Ability to crunch heavy data, build insights and drive operational decision-making.<br> Excellent analytical skills with a demonstrated ability to translate data and information into actionable insights and business recommendations.<br> Exceptional project management skills and attention to detail.<br> Excellent stakeholder management and communication skills.<br> Traits: Proactive and passionate.<br> You are independently capable of seeking information, solving conceptual problems and delivering high-quality results in challenging situations.<br> Passion for data and metrics.<br> Outstanding analytical capacity paired with a profound business sense.<br> Hands-on attitude and the ability to thrive in a fast-paced environment.<br> Highly motivated, professional, creative, proactive and able to work independently and cooperatively in a diverse group.<br></span> </div>

Job Summary We are looking for a Recruiter – Mass Hiring to join our People & Culture team. The role will be responsible for managing high-volume recruitment projects, sourcing and screening candidates, and ensuring hiring targets are achieved within the required timelines. Key Responsibilities Manage mass hiring and high-volume recruitment projects for multiple positions. Source candidates through Linked In, job boards, social media, databases, referrals, and other recruitment channels. Screen and shortlist candidates based on job requirements. Conduct initial phone and online interviews to assess candidates' suitability. Coordinate interviews with hiring managers and ensure an efficient recruitment process. Build and maintain a strong pipeline of qualified candidates. Follow up with candidates throughout the recruitment process and ensure a positive candidate experience. Achieve recruitment targets and meet agreed hiring timelines. Participate in recruitment campaigns, job fairs, open days, and other mass hiring activities when required. Maintain accurate recruitment trackers and candidate records. Prepare regular recruitment reports and provide updates on hiring progress. Work closely with hiring managers and internal stakeholders to understand and fulfill recruitment needs. Requirements1–4 years of experience in Recruitment / Talent Acquisition. Previous experience in mass hiring or high-volume recruitment is highly preferred. Fluent in English with excellent communication skills. Strong sourcing, screening, and interviewing skills. Excellent interpersonal and relationship-building skills. Ability to manage multiple vacancies and priorities simultaneously. Target-oriented with strong follow-up and organizational skills. Ability to work effectively in a fast-paced and high-volume recruitment environment. Good command of Microsoft Office, particularly Excel. Willingness to work in New Cairo.

Job Summary:We are looking for an experienced Senior Electrical QC Engineer to join our team and support the execution of HV/MV Substation and Infrastructure projects. The role will be responsible for ensuring that electrical works are executed in accordance with approved drawings, specifications, quality standards, and project requirements. Similar current substation QC roles emphasize inspections, ITPs, NCR management, documentation, and coordination with clients and consultants. <br>Key Responsibilities:Implement and monitor project QA/QC procedures for electrical works. Conduct inspections of HV/MV substation electrical installations, including GIS/AIS, transformers, switchgear, cables, earthing, and related systems. Review and implement ITPs, Method Statements, checklists, and quality procedures. Ensure compliance with approved drawings, project specifications, and applicable IEC/IEEE standards. Coordinate inspections with clients, consultants, subcontractors, and site teams. Raise and follow up NCRs and ensure timely corrective actions and closure. Monitor material inspections and ensure compliance with approved technical submittals. Support electrical testing, commissioning, and project handover activities. Prepare and maintain QC reports, inspection records, and project quality documentation. Participate in quality meetings, audits, and project close-out activities.<br>Qualifications & Requirements:???? Bachelor's Degree in Electrical Engineering.???? Minimum 5 years of experience in QA/QC within EPC, Energy, Utilities, Power, Industrial, or Infrastructure projects.???? Strong knowledge of quality management systems, inspection procedures, and international standards.???? Experience in reviewing QA/QC documentation, inspection reports, and project quality records.???? Strong communication, coordination, and reporting skills.???? Membership of the Egyptian Engineers Syndicate is preferred.<br>If interested, please send your updated resume in a PDF format to: jobs@madkour.com.eg mentioning the job title in the e-mail subject.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a talented Senior Content Creation Specialist to join our dynamic marketing team at Nawy Real Estate. In this role, you will be responsible for producing high-quality, engaging, and informative content that promotes our brand and enhances our online presence. Your creativity and strategic thinking will play a key role in attracting and retaining our target audience. Key Responsibilities: Create compelling content for various platforms, including blog posts, social media, website content, and marketing materials. Conduct thorough research on industry-related topics to ensure content accuracy and relevance. Collaborate with the marketing team to develop content strategies that align with business goals and enhance the company's brand identity. Edit and proofread content to ensure consistency in tone, style, and messaging. Optimize content for SEO to improve search engine rankings and increase organic traffic. Monitor and analyze content performance metrics, providing insights for continuous improvement. Engage with online communities and audiences to build relationships and deepen brand loyalty.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Marketing, Communications, Journalism, or a related field.</li><li>4+ years of experience in content creation, copywriting, or digital marketing.</li><li>Strong understanding of SEO best practices and content optimization techniques.</li><li>Excellent writing, editing, and proofreading skills with a keen eye for detail.</li><li>Proficiency in content management systems (CMS), social media platforms, and basic graphic design tools.</li><li>Ability to work independently, manage multiple projects, and meet deadlines in a fast-paced environment.</li><li>Familiarity with analytics tools (Google Analytics, social media insights) to measure content performance is a plus.</li><li>Creative mindset with the ability to think outside the box and bring fresh ideas to the table.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly disciplined, Russia Desk Coordinator, bilingual Coordinator to support cross-border operations between Egypt and Russia. This position plays a critical role in managing executive communications, legal documentation, and operational follow-ups related to Russia-based ventures and partnerships. This is a position of trust, precision, and discretion. The successful candidate will operate at the intersection of executive leadership, legal coordination, and international business development.</p><p>Key Responsibilities</p><p>1. Executive &amp; Cross-Border Communication</p><ul><li>Draft and translate professional correspondence (Russian- English)</li><li>Review and refine outgoing executive communication related to Russia</li><li>Prepare briefing notes prior to meetings and calls</li><li>Summarize Russian legal, commercial, and operational documents</li></ul><p>2. Russia Desk Operations Support</p><ul><li>Maintain structured filing systems for Russian corporate and legal documentation</li><li>Track project deliverables, timelines, and risk items</li><li>Monitor ongoing tasks between Cairo and Moscow</li><li>Ensure proper documentation flows for NDAs, contracts, onboarding files</li></ul><p>3. Legal &amp; Compliance Coordination</p><ul><li>Assist in organizing due diligence files and KYC documentation</li><li>Maintain confidentiality of sensitive legal and commercial matters</li><li>Support coordination with legal advisors and accountants in Russia</li></ul><p>4. Executive Reporting &amp; Accountability</p><ul><li>Prepare weekly Russia Desk briefings</li><li>Maintain action trackers and follow-up logs</li><li>Ensure no pending issues remain unresolved without visibility</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Native or near-native Russian (written and spoken)</p><p>Fluent English (professional level required)</p><p>3 7 years of experience in executive support, legal administration, or international business coordination</p><p>Strong written communication skills in both languages</p><p>High organizational discipline</p><p>Comfortable working in a structured, fast-paced executive environment</p><p>Absolute discretion and confidentiality</p><p>Preferred: Experience in legal, consultancy, or international trade environments</p><p>Familiarity with Russian business practices</p><p>Basic understanding of corporate documentation and compliance processes</p><p>Personal Attributes</p><ul><li>Calm under pressure</li><li>Detail-oriented</li><li>Mature judgment</li><li>Structured thinker</li><li>Able to prioritize independently</li></ul><p></p></section>

Job Purpose <br>The Regional Accounts Receivable Specialist will manage revenue collection, dealer/distributor billing, electronic invoicing compliance, and payment reconciliation processes across Egypt and expanded regional MENA markets. This role ensures timely collections across direct B2C subscriptions, B2B commercial accounts (hotels, cafes, real estate developments), and third-party distribution partners, supporting cash flow while adhering to local and regional tax regulations (e.g., ETA E-Invoicing in Egypt, ZATCA in KSA, UAE VAT and regional VAT). <br>Key Responsibilities Billing & Revenue Accounting:<br>Prepare, process, and issue accurate tax invoices to B2B clients, corporate accounts, and commercial distribution partners across regional markets. Manage compliance with local electronic invoicing systems, including the Egyptian Tax Authority (ETA) E-Invoicing portal and regional equivalents (e.g., KSA ZATCA, UAE VAT, etc.). Reconcile daily payment gateway collections (digital subscriptions, credit card transactions, digital wallets) across multiple currencies against subscriber activation records. Manage customer refunds for B2C customers in coordination with Call Center team.<br>Collections & Debt Management:<br>Monitor regional Accounts Receivable aging reports continuously and actively pursue overdue multi-country B2B and commercial balances. Resolve cross-border billing queries, payment discrepancies, and short payments in coordination with Customer Care and Sales teams. Perform credit evaluations for regional commercial entities seeking corporate packages. <br>Reconciliation & Reporting:<br>Reconcile sub-ledgers against the general ledger across multiple regional entities during month-end closing procedures. Account for dealer commissions, channel partner holdbacks, FX gains/losses, and multi-bank transaction fees. Prepare weekly and monthly AR status reports, aging schedules, and cash collection forecasts for senior regional leadership. <br>Compliance & Audit:<br>Ensure compliance with Egyptian Accounting Standards (EAS), IFRS, local tax regulations across regional operations, internal financial controls, and regional governance practices. Coordinate with internal and external auditors during periodic reviews by providing supporting schedules and proof of receipts across all assigned territories. <br>Qualifications & Key Requirements:Education Bachelor’s degree in Accounting, Finance, or a relevant field. Experience3–5 years of AR experience in Media, Telecom, Saa S, or Subscription/B2C services, preferably handling regional (MENA) operations. Systems Expertise Hands-on experience with Enterprise ERP systems (Oracle, SAP, or Microsoft Dynamics). Proficiency in the ETA E-Invoicing Portal and familiarity with regional e-invoicing/tax portals. Skills Advanced Microsoft Excel (Pivot tables, VLOOKUP/XLOOKUP, financial modeling). Detail-oriented with strong analytical and problem-solving abilities. Languages Fluent in Arabic and professional proficiency in English. <br>Preferred Competencies Deep understanding of high-volume digital payment reconciliations across regional payment gateways, multi-currency processing, digital wallets, and direct debits. Strong negotiation and cross-cultural interpersonal skills for regional corporate collections. Solid knowledge of cross-border withholding tax (WHT) and regional VAT frameworks.

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLEVice President, Development – Residential | MAF Properties | Egypt Portfolio<br>ROLE SUMMARYThe VP Development – Residential is responsible for leading the end-to-end development lifecycle of community-focused developments within DBU. The role oversees the planning, design, approvals, construction, and delivery of developments to world-class standards, ensuring a balance between customer desirability, commercial performance, and operational sustainability.<br>ROLE PROFILELead the vision, feasibility studies, and master planning of new community developments aligned with market demand and MAF's long-term strategy. Oversee the full development lifecycle, from land due diligence and planning through to project delivery and handover. Manage design, engineering, infrastructure, and project phasing while coordinating with internal and external stakeholders. Develop business cases, financial models, ROI projections, and ensure projects meet budget, profitability, and delivery targets. Drive stakeholder management by working closely with investment, design, legal, sales, operations, consultants, contractors, and government authorities. Ensure timely permits, regulatory approvals, community engagement, and effective risk and contract management. Integrate sustainability, placemaking, digital infrastructure, and customer-centric principles to create livable, long-term community assets. Lead cross-functional teams and consultants, fostering collaboration while mentoring team members to deliver large-scale master-planned developments successfully.<br>REQUIREMENTSBachelor's degree in Real Estate Development, Urban Planning, Civil Engineering, or a related field; Master's degree, MBA, or Project Management qualification preferred.12-15 years of experience in real estate or community development, including at least 5 years in a senior project, development, or delivery leadership role. Proven experience managing large-scale residential, mixed-use, or master-planned community developments, preferably within the MENA region. Strong commercial and strategic mindset with the ability to drive project value, financial performance, and business objectives. Excellent stakeholder management and communication skills, with experience engaging internal teams, consultants, contractors, and government authorities. Detail-oriented, customer-focused, decisive, and resilient leader capable of managing complex projects and delivering results under pressure.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Senior Digital Marketing Specialist Job Summary We are looking for a Senior Digital Marketing Specialist with strong experience in B2B marketing, lead generation, and digital customer acquisition. The ideal candidate will have hands-on experience managing and optimizing digital marketing campaigns across multiple social media and digital platforms, with a strong understanding of how to generate qualified leads and convert them into business opportunities. Key Responsibilities Develop and execute comprehensive digital marketing strategies aligned with business and sales objectives. Manage B2B digital marketing campaigns focused on lead generation, brand awareness, and customer acquisition. Plan, create, and manage content across all major social media platforms, including Linked In, Facebook, Instagram, Tik Tok, and X. Manage paid advertising campaigns across Meta Ads, Linked In Ads, Google Ads, and other relevant platforms. Develop and optimize lead generation campaigns and monitor the full customer acquisition funnel. Work closely with the Sales and Business Development teams to generate qualified B2B leads and support revenue growth. Analyze campaign performance, traffic, engagement, conversion rates, CPL, ROI, and other key marketing KPIs. Conduct market and competitor research to identify new opportunities and trends. Develop content strategies for different target audiences and buyer personas. Manage and optimize the company's digital presence across websites, social media, and other online channels. Use analytics and reporting tools to identify performance gaps and continuously improve campaign results. Stay up to date with the latest digital marketing trends, algorithms, advertising tools, and social media best practices. Coordinate with designers, content creators, agencies, and other stakeholders when required. Prepare regular marketing performance reports and provide actionable recommendations to management. Required Qualifications4+ years of experience in Digital Marketing, preferably within a B2B environment. Strong hands-on experience with B2B lead generation and digital customer acquisition. Excellent knowledge of major social media platforms and their business/advertising tools. Strong experience with Linked In Marketing and Linked In Ads, particularly for B2B lead generation. Experience managing Meta Ads and Google Ads campaigns. Good understanding of SEO, SEM, email marketing, content marketing, and marketing funnels. Experience using Google Analytics, Google Tag Manager, Meta Business Suite, Linked In Campaign Manager, or similar tools. Strong analytical and data-driven mindset. Excellent communication and presentation skills. Ability to manage multiple campaigns and projects simultaneously. Strong understanding of marketing KPIs, conversion tracking, and ROI analysis. Preferred Skills Experience with CRM and Marketing Automation tools. Experience in developing B2B content and thought-leadership campaigns. Knowledge of Word Press or other CMS platforms. Basic understanding of graphic design and video/content creation tools. Experience working closely with Sales teams in a lead-to-conversion environment. Key Competencies Strategic Thinking B2B Marketing Lead Generation Social Media Marketing Performance Marketing Data Analysis Campaign Optimization Content Strategy Communication & Collaboration Problem Solving

<p><h4>Join us</h4> <p>We are looking for graduates to kick start their career as <strong>Customer Care Advisors</strong> at Vodafone Egypt by learning from the best in the field and the number one telecommunications operator in Egypt.</p> <p>You will be starting off as Vodafone staff since day one with all the special benefits that come with it. Also, you will get the right exposure and experience needed for you to grow professionally and develop your career path.</p> <p>Apply now and join what is more than just a job!</p> <p><strong>Location:</strong> Cairo - Zahraa El Maadi</p> <h4>Job responsibilities:</h4> <ul> <li>Acts as a first point of contact with customers to support in any inquiries</li> <li>Manage large amounts of inbound and outbound calls in a timely manner</li> <li>Follow communication scripts when handling different topics</li> <li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives</li> <li>Seize opportunities to upsell products when they arise</li> <li>Build sustainable relationships and engage customers by taking the extra mile</li> <li>Keep records of all conversations in our call center database in a comprehensible way</li> <li>Frequently attend educational seminars to improve knowledge and performance level</li> <li>Meet personal and team qualitative and quantitative targets</li> </ul> <h4>Qualifications:</h4> <ul> <li>Good communication skills</li> <li>Excellent command of the English language</li> <li>Strong commitment and dedication</li> <li>Age: maximum 30 years</li> <li>Only graduated with bachelor’s degree</li> <li>Accounts to be hired: Consumer, Corporate Account and Internet Call Center (Technical Account)</li> </ul> <h4>It is also a plus if you have:</h4> <ul> <li>Previous experience in customer care</li> <li>Previous experience in mobile internet and/or ADSL support</li> <li>CCNA certification</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p><strong>Together we can.</strong></p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Guest Welcome: Greet guests warmly upon arrival, ensuring a positive first impression that aligns with Swiss tel s luxury standards. Personalized Assistance: Provide personalized services by addressing guest inquiries, coordinating special requests, and anticipating their needs. Information Provider: Offer detailed information about the resort s services, facilities, activities, and local attractions to enhance the guest experience. Complaint Resolution: Address guest concerns or complaints promptly, escalating unresolved issues to the Guest Relations Manager or Assistant Manager. VIP Handling: Assist in the preparation and execution of personalized services for VIPs and high-profile guests, ensuring their satisfaction. Special Requests: Coordinate guest requests for special occasions, dining reservations, recreational activities, or room arrangements. Feedback Collection: Gather guest feedback through direct interactions, surveys, and reviews, and communicate insights to the Guest Relations Manager. Cross-Department Liaison: Collaborate with other departments, including Housekeeping, Front Office, and Recreation, to ensure seamless guest experiences. Cultural Engagement: Promote activities and experiences that reflect the local culture and the resort s lifestyle-focused identity. Reservation Support: Assist with bookings for activities, spa treatments, and excursions, ensuring smooth coordination and confirmation. Emergency Support: Provide clear and calm communication to guests during emergencies, following the resort s crisis management protocols. Guest Profiles: Maintain accurate and updated guest profiles, including preferences and special requests, to enhance future interactions. Sustainability Advocacy: Promote eco-friendly practices and services to guests, supporting Ennismore s sustainability initiatives. Check-In/Check-Out Assistance: Support the front office team during peak times by assisting with guest arrivals and departures. Professional Appearance: Maintain a polished and professional appearance that reflects Swiss tel s luxury and lifestyle brand. Problem-Solving: Take initiative to resolve minor guest issues independently, ensuring satisfaction and loyalty. Event Participation: Assist in organizing and executing guest events or activities to enhance their stay. Technology Utilization: Use guest service platforms and tools to track requests, preferences, and feedback efficiently. Continuous Improvement: Stay updated on resort offerings, industry trends, and guest service best practices to improve performance. This role is pivotal in delivering personalized and memorable guest experiences, ensuring Swiss tel Resort Sharm El Sheikh maintains its high standards of immersive and all-inclusive hospitality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a high school diploma.</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests , and Russian speaker .</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications.</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p><p></p></section>

mylo is a fintech platform dedicated to helping millions of people and businesses thrive by providing accessible and responsible financial solutions. Whether you're purchasing a mobile phone, a new jacket, a flight ticket, a comfy couch, or even covering school tuition, mylo enables you to buy now and pay later at thousands of points of sale across Egypt. Born out of B. TECH—Egypt's leading electronics and appliances retailer with over 27 years of experience in offering buy now, pay later solutions—mylo brings a legacy of trust and innovation to the fintech space. All mylo products are fully Sharia-compliant, ensuring ethical and inclusive financial practices.<br><br>At mylo, we're on a mission to create exceptional customer experiences and drive sustainable growth through innovation, data-driven decision making, and impactful marketing strategies. We're looking for a strategic and hands-on Director of Marketing to lead our marketing function and accelerate brand awareness, customer acquisition, engagement, and revenue growth.<br><br>The Director of Marketing will be responsible for developing and executing the company's overall marketing strategy, leading both online and offline marketing efforts, and driving business growth through effective customer acquisition and retention initiatives.<br><br>Responsibilities<br><br>Marketing Strategy & Leadership<br><br>Develop and execute the overall marketing vision, strategy, and annual marketing plan aligned with business objectives Lead and manage all marketing functions, including brand, growth, digital marketing, performance marketing, CRM, customer retention, content, partnerships, and offline marketing Build, mentor, and lead a high-performing marketing team Collaborate with cross-functional teams including Product, Sales, Operations, Customer Experience, and Leadership to drive business growth<br><br>Growth & Customer Acquisition<br><br>Own and optimize customer acquisition strategies across all channels Drive scalable growth initiatives through performance marketing, partnerships, referral programs, and lifecycle marketing Monitor CAC, ROAS, conversion rates, and other growth metrics to maximize marketing effectiveness Identify and test new customer acquisition opportunities and marketing channels<br><br>Brand & Communications<br><br>Develop and strengthen mylo's brand positioning and market presence Ensure consistent brand messaging and customer experience across all touchpoints Oversee PR, communications, brand campaigns, events, and sponsorship opportunities Build and execute integrated marketing campaigns that increase awareness and consideration<br><br>Digital & Performance Marketing<br><br>Lead digital marketing efforts across paid media, SEO, SEM, social media, email marketing, and content marketing Manage marketing budgets and optimize spend across channels to maximize ROIUtilize analytics and customer insights to continuously improve campaign performance Implement data-driven decision-making and performance reporting frameworks<br><br>Offline Marketing<br><br>Develop and execute ATL, BTL, OOH, retail, activation, and experiential marketing initiatives Manage agency relationships and external marketing partners Ensure alignment between online and offline marketing strategies<br><br>Customer Retention & Engagement<br><br>Design customer lifecycle and retention strategies to improve loyalty and lifetime value Work closely with Product and Customer Experience teams to enhance customer engagement Develop CRM and customer communication strategies<br><br>Analytics & Reporting<br><br>Establish KPIs and regularly report marketing performance to senior leadership Leverage customer, market, and competitive insights to inform strategic decisions Track and analyze key metrics including customer acquisition, retention, market share, revenue contribution, and campaign effectiveness<br><br>Requirements<br><br>Education<br><br>Bachelor's degree in Marketing, Business Administration, Communications, or a related field MBA is a plus<br><br>Experience<br><br>12+ years of progressive marketing experience7+ years in a senior marketing leadership role Proven experience leading growth, brand, and performance marketing functions Experience managing both online and offline marketing channels Strong track record of delivering measurable business growth and customer acquisition results Experience building and managing high-performing teams<br><br>Skills & Competencies<br><br>Strategic thinking with strong commercial acumen Deep understanding of growth marketing and customer acquisition Expertise in digital marketing, performance marketing, CRM, and brand management Strong analytical and data interpretation skills Excellent leadership, communication, and stakeholder management abilities Ability to thrive in a fast-paced, high-growth environment Results-driven with a strong sense of ownership and accountability<br><br>Key Success Metrics<br><br>Brand awareness and market share growth Customer acquisition growth Customer retention and lifetime value improvement Marketing ROI and ROASRevenue contribution from marketing initiatives Lead generation and conversion performance Team engagement and capability development<br><br>Benefits<br><br>Office environment: When you come to our mylo office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.<br><br>Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite.<br><br>Equipment: From "Day 1" you will receive all the equipment you need to be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.

Employer Overview:A leading systems integration and critical infrastructure organization delivering complex solutions across telecom, technology, cybersecurity, physical security, smart cities, buildings, and transport systems. The Group operates across multiple entities and manages large-scale, project-based operations requiring reliable procurement, logistics, and supply chain execution.<br>Job Summary:The Supply Chain Director will lead the Group-level Supply Chain, Procurement, Logistics, Warehousing, and Subcontractor Management functions. The role will ensure a reliable, cost-effective, and compliant flow of materials and services to support project delivery across multiple business entities.<br>Key Responsibilities:Develop and lead the Group-wide supply chain strategy, standardizing procurement processes across multiple entities and business units. Lead the sourcing and purchasing of materials, equipment, and services, including RFQs, BOQs, supplier negotiations, and commercial evaluations. Oversee end-to-end logistics operations, including freight forwarding, shipping, warehousing, and inbound/outbound material movement. Manage import operations and customs clearance, ensuring compliance with Egyptian regulations, documentation requirements, duties, taxes, and customs procedures. Lead subcontractor procurement and management, including sourcing, qualification, contracting, mobilization, and performance monitoring. Develop and maintain supplier and subcontractor evaluation frameworks, including qualification criteria, scorecards, vendor ratings, and periodic performance reviews. Oversee inventory management, warehousing, and logistics planning to ensure materials are available in line with project and field requirements. Negotiate framework agreements, pricing, payment terms, and commercial conditions with key suppliers, subcontractors, and logistics providers. Ensure procurement activities comply with company policies, contractual requirements, and applicable Egyptian import and customs regulations. Collaborate with Finance and project teams on payment terms, Letters of Guarantee, supplier payment cycles, tender pricing, project costing, and supply chain risk assessment.<br>Qualifications:Bachelor’s degree in Supply Chain Management, Logistics, Engineering, Business Administration, or a related field. Professional certification such as CIPS, CSCP (APICS), or an equivalent supply chain/procurement qualification is preferred. Training or practical knowledge of Egyptian customs regulations and import compliance is a strong advantage. Minimum 15 years of progressive experience in Supply Chain, Procurement, Logistics, or related functions. Proven experience within telecom, technology, systems integration, infrastructure, or a comparable project-driven industry. Strong experience in project-based and BOQ-driven procurement. Proven experience managing end-to-end logistics, including freight forwarding, shipping, warehousing, and material flow. Hands-on experience managing imports and customs clearance in Egypt, including documentation, duties/taxes, bonded zones, clearing agents, and customs authorities. Proven experience sourcing, contracting, and managing subcontractors, particularly civil works, HDD, installation crews, or similar infrastructure services. Experience developing and implementing supplier and subcontractor evaluation frameworks. Experience managing procurement across multiple business units or legal entities is strongly preferred. Excellent negotiation and commercial communication skills. Strong stakeholder management and relationship-building abilities. Structured and data-driven approach to decision-making. Strong problem-solving and risk-management capabilities. Ability to manage multiple projects and competing priorities effectively. Strategic sourcing and procurement management. BOQ-based procurement and RFQ management. Supplier and subcontractor qualification and evaluation. Contract and commercial negotiation. Import, customs, and trade compliance. Freight forwarding and logistics management. Inventory and warehouse management. Subcontractor procurement and performance management. Supply chain cost analysis and optimization. Knowledge of Letters of Guarantee, supplier payment terms, and procurement-related financial processes. Proficiency in ERP systems, preferably Odoo or similar platforms. Strong Microsoft Office skills, particularly Excel for cost analysis, vendor evaluation, and reporting. Ability to prepare procurement, inventory, supplier performance, and logistics reports. Fluent Arabic and English, both spoken and written. Strong ability to communicate formally with suppliers, subcontractors, freight agents, customs authorities, and internal stakeholders. Ability to build and standardize supply chain processes across multiple Group entities. Ability to manage complex, project-driven procurement and logistics operations. Ability to negotiate favorable pricing, payment terms, contracts, and lead times. Ability to ensure timely material availability while maintaining cost and inventory controls. Ability to manage customs and import-related requirements effectively. Ability to assess and mitigate supply chain, vendor, logistics, and procurement risks. Ability to work closely with senior management, Finance, Project Management, Engineering, and Operations teams.