Economic Researcher Jobs in Egypt
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Contributions Relationship Manager is responsible for managing and developing relationships with key contributors and content suppliers across assigned markets, including Egypt, Botswana, Pakistan and other priority countries. The role supports LSEG s contributed content strategy across Real-Time and other contributed asset classes.</p> <p>The core objective of the role is to strengthen and expand the contributor base by maintaining strong relationships with existing contributors, identifying new contribution opportunities, and ensuring the breadth, quality, timeliness and competitiveness of contributed content available on the LSEG platform.</p> <p>The successful candidate will work closely with regional and global stakeholders, including Contribution Strategy Managers, Content, Product, Sales, Operations and Customer Support teams, to understand business priorities and translate them into actionable contributor engagement plans. The role will also involve monitoring competitor coverage, market developments and regulatory changes to help ensure LSEG s contributed content remains competitive and relevant for customers.</p> <p> </p> <div> <p> <b>SOME OF THE DAILY TASKS YOU WILL PERFORM:</b> </p> </div> <div> <ul> <li> <p>You will have the responsibility to build strong relationships with key market players (existing and new).</p> </li> <li> <p>Through utilizing those relationships, you will source real-time pricing contributions in all asset classes to meet local markets requirements as well as Business targets.</p> </li> <li> <p>You will collect feedback on our proposition, areas of focus and carry out some periodic market surveys.</p> </li> <li> <p>Finally, you will provide support and advice around existing contribution setups and potential improvements.</p> </li> </ul> <p> </p> <p> <b>REQUIREMENTS:</b> </p> <p>A phenomenalcator, a skilled negotiator, have at least 3 years experience of working in Financial Markets. And availability to travel when required for face to face client meetings.</p> <p> </p> <p> <b>WHAT YOU"LL BRING:</b> </p> <ul> <li> <p>Client relationship experience</p> </li> <li> <p>Good knowledge of OTC Markets with emphasis on FX/FI asset classes</p> </li> <li> <p>Proficiency in written and oral for both English and French languages, and a working knowledge of Arabic Language</p> </li> <li> <p>Excellent knowledge of Microsoft Office suite, with an emphasis on Excel functions/Analytics.</p> </li> <li> <p>Excellent networking skills and an ability to build relationships</p> </li> <li> <p>Strong interpersonal communication skills, ability to converse at all levels in an organization and across diversity of cultures.</p> </li> <li> <p>Ability to self-manage own work for multiple projects, constantly re-assessing priorities to meet deadlines</p> </li> <li> <p>Proactive, positive, with a natural instinct to help and dedication to find solutions where they are not obvious</p> </li> <li> <p>A willingness to learn and share knowledge regionally and globally</p> </li> </ul> <p> </p> <p> <b>ADDITIONAL DESIRABLE SKILLS:</b> </p> <ul> <li> <p>Knowledge of programming languages such as Python, Java, VBA.</p> </li> <li> <p>Ability to withstand pressure</p> </li> </ul> <p> </p> <p> <b>WHAT WE OFFER:</b> </p> <p>We're proud to offer a working culture that supports growth, balance, and purpose:</p> <p>Hybrid and flexible working arrangements.<br>A welcoming, inclusive culture backed by Employee Networks.<br>A competitive referral bonus program.<br>Access to private healthcare, wellness support, and pension contributions.<br>Professional development opportunities and learning resources.<br>Paid volunteer time to support causes that matter to you.<br>A team that values your input and supports your goals.<br> <br>We believe diversity makes us stronger. If you need reasonable accommodations during the application or interview process, please let us know - we're here to support you!</p> <p> <br> </p> </div> <p> </p> <p> <b>Career Stage:</b> </p>Senior Associate<p> </p> <p> <b>London Stock Exchange Group (LSEG) Information:</b> </p> <p>Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.</p> <p> </p> <p>LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.</p> <p> </p> <p>Our purpose is the foundation on which our culture is built. Our values of <b>Integrity, Partnership</b>, <b>Excellence</b> and <b>Change</b> underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.</p> <p> </p> <p>Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.</p> <p> </p> <p>We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.</p> <p> </p> <p>You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.</p> <p> </p> <p>LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</p> <p> </p> <p>Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, <u>your rights and how to contact us as a data subject</u> <u>.</u> </p> <p> </p> <p>If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.</p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><br><b>About this Role</b>
<br>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.<br><br><br><b>What you will do</b>
<br></span><ul>
<li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li>
<li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li>
<li>Perform daily system health checks and proactively resolve infrastructure issues.</li>
<li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li>
<li>Manage and participate in crisis situations, following established escalation and incident management processes.</li>
<li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li>
<li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li>
<li>Support service improvement initiatives and contribute to operational readiness for future projects.</li>
<li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li>
<li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li>An individual with a Bachelor’s degree in Engineering or Computer Science.</li>
<li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li>
<li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li>
<li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li>
<li>Skilled in PowerShell scripting for automation and operational efficiency.</li>
<li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li>
<li>Comfortable working in multicultural, globally distributed teams.</li>
<li>A clear and confident communicator with strong written and spoken English skills.</li>
<li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership</li>
</ul><br><br><b>Not a Perfect Fit?</b>
<br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><br><b>What’s in it for you</b>
<br><ul>
<li>Exposure to complex, enterprise-scale IT infrastructure environments.</li>
<li>Opportunities to work with global stakeholders across Vodafone Group.</li>
<li>A role with meaningful impact on service availability and customer experience.</li>
<li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Advanced enterprise infrastructure operations and service ownership.</li>
<li>Crisis and incident management in high-impact production environments.</li>
<li>Cross-functional collaboration within a global technology organisation.</li>
<li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><br><b>Join Us</b>
<br>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><br><b>Alert</b>
<br>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA<br><br><br><b>Follow us on social media and #StayConnected</b>
<br><ul>
<li>LinkedIn: https://www.linkedin.com/company/vois/</li>
<li>Facebook: https://www.facebook.com/voisglobal</li>
<li>Instagram: https://www.instagram.com/voisglobal/</li>
<li>Chat with our employees: https://lnkd.in/dpkrcvR2</li>
</ul><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>
<p>We are seeking a Technical Delivery Portfolio Lead to oversee a portfolio of IT and Digital delivery programmes supporting Vodafone UK’s enterprise strategy. This role is responsible for leading a team of project professionals and ensuring the successful, end-to-end delivery of complex, geographically distributed technology initiatives. The position plays a key role in driving business process transformation, embedding best practices, and enabling innovation through data, analytics, and AI-led initiatives while maintaining strong alignment with organisational objectives.</p><br><br><br><b>What you’ll do</b>
<br>
<p>Lead and support a team of approximately 10–15 project professionals, fostering a collaborative and high-performance culture<br>Act as a key service interface for UK IT & Digital portfolios<br>Coach, mentor and support team capability development<br>Continuously improve delivery practices and ways of working to enhance efficiency<br>Plan, allocate and monitor team utilisation, including recruitment and capability development<br>Define clear objectives, roles and performance expectations aligned with strategic goals<br>Manage stakeholder relationships across multiple functions and seniority levels<br>Oversee end-to-end project delivery, ensuring outcomes are achieved on time, within scope, quality and budget<br>Ensure adherence to governance standards and project management best practices<br>Manage risks, issues and dependencies with effective mitigation and escalation<br>Provide accurate operational and performance reporting<br>Collaborate with external partners and internal matrix teams to deliver outcomes<br>Leverage AI technologies and data analytics to enhance delivery effectiveness and decision-making<br>Drive quality, consistency, and process excellence across the portfolio</p><br><br><br><b>Who you are</b>
<br>
<p>Strong leadership and people development capabilities<br>Proven experience in project and portfolio delivery within IT or telecommunications environments<br>Confident communicator with strong stakeholder engagement and negotiation skills<br>Skilled in managing complexity, resolving conflicts and influencing outcomes<br>Experience in managing distributed teams and working within matrix organisations<br>Knowledge of business transformation, digital delivery, and data-led decision-making<br>Demonstrated ability in financial planning, budgeting and resource management<br>Familiarity with partner/vendor management<br>Well-organised, detail-oriented and able to manage multiple priorities effectively<br>Holds a relevant degree in computer science, engineering, telecommunications or management<br>Certified in recognised project management frameworks such as PRINCE2, PMP, Agile or SAFe<br>Fluent in English</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>
<p>Opportunity to lead strategic, high-impact programmes within a global organisation<br>Exposure to senior stakeholders and complex international delivery environments<br>A collaborative culture focused on continuous learning and innovation<br>Ability to shape delivery practices and influence transformation initiatives<br>Career development through leadership experience and cross-functional engagement</p><br><br><br><b>What skills you will learn</b>
<br>
<p>Advanced portfolio and programme leadership techniques<br>Strategic stakeholder management at senior organisational levels<br>Application of AI and data analytics in delivery optimisation<br>Large-scale resource and financial planning<br>Driving enterprise-wide transformation and operational excellence</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: https://www.linkedin.com/company/vois/</li>
<li>Facebook: https://www.facebook.com/voisglobal</li>
<li>Instagram: https://www.instagram.com/voisglobal/</li>
<li>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</li>
</ul>
<br><br><br><br>
</div>
Job Requisition ID: 179888Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Overview of the role:Manage the tenant and customer liaison function by ensuring Cairo Festival City Mall tenants adhere to Al-Futtaim retail standards, business compliance requirements, and agreed tenant obligations. The role is responsible for strengthening tenant performance, improving commercial value, supporting customer satisfaction, and ensuring a positive customer experience across every touchpoint of the customer journey. The position works closely with tenants, internal stakeholders, and senior management to identify opportunities, drive performance improvement, enhance retail standards, and implement customer experience initiatives in line with the mall’s vision. What you will do: Ensure all tenants adhere to industry standards, government regulations, Al-Futtaim policies, lease requirements, and the Tenant Manual. Identify and improve operational systems and processes to strengthen tenant compliance, service delivery, and overall retail standards. Act as a key point of contact between the mall and tenants, managing expectations and providing practical solutions that support improved commercial performance. Monitor tenant sales performance, footfall, and commercial trends, and prepare relevant reports and analysis to identify opportunities to maximize revenue and improve tenant performance. Work collaboratively with HR Business Partners, AFTC, Line Managers, Senior Management, and other stakeholders to align priorities, share workloads, and deliver agreed initiatives. Ensure tenants and key stakeholders are aware of relevant standards, products, services, initiatives, and expectations, using appropriate communication and capability-building approaches. Identify retail learning and development needs and support the implementation of innovative solutions, tools, technologies, and initiatives that create competitive advantage. Maintain effective systems for tracking, analyzing, and reporting retail development and performance metrics, ensuring Senior Management receives accurate and timely updates. Manage and support projects and initiatives designed to improve tenant performance, customer satisfaction, and the overall mall experience. Regularly gather and analyze customer feedback, identify improvement opportunities, and implement initiatives to enhance customer satisfaction. Conduct competitor visits and monitor retail, hospitality, customer experience, and technology trends to identify relevant opportunities for the mall. Develop and execute customer experience and service strategies aligned with the mall’s vision, including the use of technology-driven solutions such as chatbots and mobile applications. Required Skills to be successful:Extensive experience in retail operations and tenant management, acting as a key point of contact between the mall and tenants, with exposure to retail standards, store operations, and customer experience. Proven experience in managing footfall and sales performance, with exposure to budgeting, forecasting, commercial analysis, and initiatives aimed at improving tenant performance and customer satisfaction. Strong retail operations and sales background, with knowledge of retail best practices, tenant management, customer experience, commercial performance, and project management. Strong consulting, analytical, collaborative problem-solving, negotiation, and conflict management skills. Strong stakeholder management and communication skills, with the ability to build effective relationships with tenants, internal teams, and senior management. High level of computer literacy and ability to use data, reporting, and performance metrics to support decision-making. Experience working within large, culturally diverse organizations is preferred. Strong organizational skills, with the ability to manage multiple priorities, projects, and stakeholder expectations effectively. What equips you for the role:Bachelor’s degree in Business Administration or a relevant field, preferably with a specialization in Retail and Sales. Strong knowledge of retail operations, tenant management, retail and sales best practices, and customer experience principles. Experience in budgeting, forecasting, commercial performance analysis, and project management. Strong understanding of customer feedback, satisfaction measurement, service improvement, and retail trends. Ability to work collaboratively with tenants and cross-functional stakeholders while maintaining high standards of accountability and customer centricity.<br>About Al-Futtaim Group Real Estate The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking an experienced Senior DevOps Engineer to design, build, and optimise modern cloud-native platforms and infrastructure. This role is ideal for a professional with strong expertise in AWS, Kubernetes, Infrastructure as Code, and CI/CD automation, who is passionate about platform reliability, observability, security, and scalable engineering practices. The successful candidate will contribute to resilient, automated environments that support digital products and services while driving operational excellence through modern DevOps methodologies.<br><br><br><b>What you’ll do</b>
<br>Design, implement, and maintain cloud infrastructure within AWS environments.<br>
Automate infrastructure provisioning and management using Terraform, with Terragrunt experience considered beneficial.<br>
Build, optimise, and support Kubernetes-based platforms and containerised applications.<br>
Implement and manage GitOps deployment practices using ArgoCD.Develop, maintain, and enhance CI/CD pipelines using GitHub Actions.Administer Linux-based environments, ensuring stability, performance, and effective troubleshooting.<br>
Apply cloud security best practices, including IAM, networking, and access management controls.<br>
Enhance platform observability through monitoring, logging, tracing, and reliability engineering practices.<br>
Work with tools such as Loki, Tempo, Prometheus, Grafana, and OpenTelemetry to improve operational insights and system performance.<br>
Collaborate with cross-functional teams to support platform scalability, reliability, and continuous improvement initiatives.<br>
Contribute to the adoption of modern engineering and automation practices across the technology landscape.<br><br><br><b>Who you are</b>
<br>Strong experience with AWS cloud platforms and infrastructure automation.<br>
Hands-on experience with Kubernetes, containerised applications, and GitOps-based deployments using ArgoCD.<br>
Solid expertise in Infrastructure as Code using Terraform; experience with Terragrunt is advantageous.<br>
Proven experience building and maintaining CI/CD pipelines with GitHub Actions.<br>
Strong Linux administration, troubleshooting, and systems management skills.<br>
Good understanding of cloud security principles, IAM, networking, and access management.<br>
Experience with observability, monitoring, logging, and platform reliability practices, including Loki, Tempo, Prometheus, Grafana, and OpenTelemetry.<br>
Familiarity with Microsoft Azure is beneficial.<br>
Exposure to Airflow or Data Engineering environments is advantageous.<br>
Interest or experience in Enterprise AI or Generative AI platforms is considered a plus.<br>
Strong collaboration, problem-solving, and continuous learning mindset.<br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>Opportunity to work with modern cloud-native technologies across AWS, Kubernetes, GitOps, and Infrastructure as Code.<br>
Exposure to large-scale enterprise environments and platform engineering best practices.<br>
Involvement in reliability, observability, and automation initiatives that drive meaningful business outcomes.<br>
Collaboration with diverse technology teams across a global organisation.<br>
Opportunity to expand expertise in emerging areas such as Azure, Data Engineering, and Enterprise AI platforms.<br><br><br><b>What skills you will learn</b>
<br>Advanced cloud architecture and automation practices.<br>
Enterprise-scale Kubernetes platform management.<br>
Modern GitOps delivery approaches using ArgoCD.Infrastructure security, governance, and access management.<br>
End-to-end observability and Site Reliability Engineering practices.<br>
Cross-functional collaboration within global technology organisations.<br>
Exposure to AI-enabled platforms and data-driven engineering ecosystems.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>LinkedIn: VOIS LinkedIn<br>
Facebook: VOIS Facebook<br>
Instagram: VOIS Instagram<br>
You can also chat with our employees to learn more about our projects: Employee Connect<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking a Software Release Specialist to plan, coordinate and continuously improve software release activities across application operations. The role focuses on ensuring user-facing services and production systems run smoothly by aligning release schedules with business needs, technology requirements, quality standards, compliance expectations and operational stability. The role is based in Cairo and sits within Application Operation.<br><br><br><b>What you’ll do</b>
<br><ul>
<li>Plan and coordinate software releases, ensuring alignment with business objectives and IT requirements. </li>
<li>Schedule release activities and timelines, working with cross-functional teams to support timely delivery. </li>
<li>Identify and mitigate release-related risks, including data privacy, compliance and security considerations. </li>
<li>Oversee release execution, including deployment, configuration changes and testing procedures. </li>
<li>Coordinate testing activities, including user acceptance testing and performance testing, to maintain release quality. </li>
<li>Maintain clear documentation for release processes, configurations and deployment procedures. </li>
<li>Facilitate communication between stakeholders, ensuring clear and timely updates on release progress. </li>
<li>Monitor production systems after releases and support timely resolution of issues or service disruptions.</li>
<li>Evaluate and optimise release management processes through feedback and continuous improvement. </li>
<li>Ensure releases comply with regulatory requirements and internal software release policies.</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li>You have experience in release management or a related role, ideally within a software development or IT environment.</li>
<li>You are organised and able to plan, prioritise and coordinate multiple release activities effectively. </li>
<li>You communicate clearly with technical and non-technical stakeholders, both verbally and in writing. </li>
<li>You apply analytical thinking to identify issues, assess impact and support practical resolution during release activities. </li>
<li>You work collaboratively with development, quality assurance, operations and business stakeholders. </li>
<li>You have familiarity with Agile methodologies such as Scrum or Kanban, and understand iterative development and release planning. </li>
<li>You have a basic understanding of software development concepts, IT infrastructure, servers, networks and cloud services. </li>
<li>You understand testing methodologies and quality assurance practices that support reliable software releases.</li>
<li>You bring knowledge of cloud technologies and DevOps tools, with an interest in using automation to improve release processes.</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>Opportunity to contribute to the stability and reliability of user-facing services and production systems. </li>
<li>Exposure to cross-functional delivery across development, quality assurance, operations and business stakeholders. </li>
<li>Involvement in release planning, deployment coordination, testing governance and post-release monitoring.</li>
<li>A role with direct impact on business availability and service outcomes for markets. </li>
<li>The opportunity to support continuous improvement and automation within release management practices</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Release planning, deployment coordination and release governance in an application operations environment.</li>
<li>Practical stakeholder communication across technical, operational and business teams. </li>
<li>Risk identification and mitigation across data privacy, compliance, security and service continuity. </li>
<li>Testing coordination, including user acceptance testing and performance testing. </li>
<li>Continuous improvement approaches, including feedback-led process optimisation and automation opportunities. </li>
<li>Broader understanding of cloud technologies, DevOps tools, IT infrastructure and production service operations</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: VOIS on LinkedIn</li>
<li>Facebook: VOIS on Facebook</li>
<li>Instagram: VOIS on Instagram</li>
<li>You can also chat with our employees to learn more about our projects: Chat with our employees</li>
</ul>
<br><br><br><br>
</div>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Business Insights & Trading Specialist to drive the effective and accurate trading and sales performance of the Total Products & Services portfolio across one or multiple markets. This role acts as a key connection between Group Products & Services and local markets, partnering with stakeholders across multiple functions to optimise portfolio performance, support strategic growth initiatives, and deliver insightful analysis to senior leaders. The successful candidate will be highly analytical, commercially aware, and confident in engaging with stakeholders at all levels while transforming complex data into actionable business insights.</p>
<h4>What you’ll do</h4>
<ul>
<li>Partner with multiple markets to align taxonomy, forecasting methodologies, and sales reporting practices for the Total Products & Services portfolio, ensuring consistency and accuracy across markets.</li>
<li>Share executive-level reporting with stakeholders across markets to support strategic alignment and performance management.</li>
<li>Collaborate with market teams on forecasting, trading opportunities, performance reviews, and strategic discussions to support portfolio growth.</li>
<li>Build and maintain strong relationships with leaders and stakeholders across sales, trading, finance, and commercial functions, enabling informed and data-driven decisions.</li>
<li>Act as a key liaison between market teams and Vodafone Group functions to support sales and trading performance objectives.</li>
<li>Deliver accurate analysis, reports, presentations, and executive-ready insights to senior stakeholders.</li>
<li>Lead monthly sales trading performance reporting activities across multiple markets and ensure timely communication of key performance indicators.</li>
<li>Support annual budget planning activities, coordinating with commercial, finance, and trading stakeholders to ensure alignment with business objectives.</li>
<li>Identify performance risks, opportunities, and strategic growth areas through detailed analysis and insight generation.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>A professional with strong experience in analysing, interpreting, and identifying trends within complex datasets. 5-7 years of experience.</li>
<li>An excellent communicator who is comfortable presenting to, influencing, and collaborating with stakeholders across multiple functions and levels of seniority.</li>
<li>Fluent in English, both written and spoken.</li>
<li>Proactive, solution-oriented, and capable of working independently within a fast-paced environment.</li>
<li>Commercially aware with a strong understanding of sales performance and financial drivers.</li>
<li>Skilled at transforming data into meaningful business insights, identifying performance risks and growth opportunities across functions such as commercial planning, finance, sales, and product management.</li>
<li>Able to balance local market requirements with broader business strategies and best practices.</li>
<li>Educated to degree level in business administration, finance, or a related quantitative discipline.</li>
<li>Experienced in using Microsoft applications, Salesforce, and Power BI.</li>
<li>Demonstrated success in business operations, sales operations, commercial, or finance business partnering roles.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work closely with senior leadership and executive stakeholders across multiple international markets.</li>
<li>Exposure to strategic portfolio management, commercial performance, forecasting, and sales optimisation activities.</li>
<li>A collaborative and global environment where business insights directly influence strategic decisions and market performance.</li>
<li>Opportunities to develop expertise in business performance management, stakeholder engagement, and executive reporting.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced commercial and trading performance analysis.</li>
<li>Strategic forecasting and budget planning methodologies.</li>
<li>Executive-level reporting and presentation development.</li>
<li>Cross-functional stakeholder management and international market collaboration.</li>
<li>Data-driven decision-making using Salesforce, Power BI, and business analytics techniques.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an IPPS Customer Fulfilment Support Engineer to resolve complex and escalated technical issues related to Vodafone Germany fixed and TV products in a customer-focused, service-critical environment. The role focuses on troubleshooting, incident resolution, process improvement, and delivering high-quality support that improves customer experience and service standards.</p>
<p>This role is part of Customer Fulfilment Support within VOIS Egypt and is based in VHUB2/Dallah. It involves working closely with internal competence teams, third parties, and support colleagues to ensure incidents are managed end to end and resolved within agreed service levels.</p>
<h4>What you’ll do</h4>
<ul>
<li>Act as a technical and process reference point for junior incident management colleagues.</li>
<li>Manage long-running, complex, and escalated customer incidents related to fixed and TV services.</li>
<li>Perform fault troubleshooting, identification, and resolution for Vodafone Germany customers.</li>
<li>Resolve incidents in line with agreed service level agreements and key performance indicators.</li>
<li>Collaborate with internal competence teams and third-party providers when required to resolve tickets within agreed timelines.</li>
<li>Handle customer incidents end to end, from the first contact through to ticket resolution.</li>
<li>Contribute to a positive customer experience through high-quality resolution, net promoter score outcomes, and written customer feedback.</li>
<li>Work on a 24/7 rotational shift basis, including weekends and public holidays.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>You have at least two years of experience in troubleshooting and technical support for complex solutions.</li>
<li>You bring experience in fixed and TV network fields, with knowledge of WAN access technologies and IP networking.</li>
<li>You have advanced knowledge or experience of fixed and TV products, including areas such as routing, switching, and IP services.</li>
<li>You are fluent in German, both written and spoken, at a minimum C1 level.</li>
<li>You have strong written and spoken English skills.</li>
<li>You are comfortable supporting a broad product portfolio, including complex technical scenarios.</li>
<li>You have strong analytical, customer orientation, and communication skills.</li>
<li>You are able to provide internal second-level support for new colleagues in complex scenarios.</li>
<li>You hold a bachelor’s degree, preferably in computer engineering, telecommunications engineering, or a related field.</li>
<li>CCNA certification is preferred.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>An opportunity to work on complex fixed and TV product support for Vodafone Germany customers.</li>
<li>Exposure to customer-critical technical environments where service quality, incident resolution, and customer satisfaction are central to success.</li>
<li>The chance to collaborate with internal competence teams, third-party providers, and support colleagues across incident resolution scenarios.</li>
<li>Experience in end-to-end incident handling, from initial customer contact through to ticket closure.</li>
<li>A role that supports continuous improvement of processes, standards, and customer experience.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced troubleshooting of fixed, TV, WAN access, and IP networking services.</li>
<li>End-to-end customer incident management in a service-critical technical support environment.</li>
<li>Practical experience working with service level agreements, key performance indicators, and quality-focused support outcomes.</li>
<li>Collaboration with internal specialist teams and third-party providers to resolve complex technical issues.</li>
<li>Customer-focused communication, written feedback handling, and support quality improvement.</li>
<li>Skills in supporting and guiding newer colleagues through complex technical scenarios.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Business & Data Analyst to support cost governance, resource management, business case evaluation, and performance reporting within the Networks function. The role partners closely with Finance, HR, operational teams, and senior stakeholders to provide financial and headcount analysis, forecasting, reporting, and actionable insights. The successful candidate will contribute to strategic decision-making through robust analysis, accurate reporting, and continuous improvement of business case tracking and reporting frameworks.</p>
<h4>What you’ll do</h4>
<ul>
<li>Track actual costs and headcount against approved business cases across Networks and provide regular analysis of performance and spending trends.</li>
<li>Analyse, validate, and document cost drivers, resource trends, and financial performance to ensure reporting accuracy and completeness.</li>
<li>Prepare presentations, reports, dashboards, and supporting analyses for leadership decision-making and group submissions.</li>
<li>Monitor key projects, identify emerging trends, provide early warnings, and support forecasting activities.</li>
<li>Maintain and continuously enhance business case tracking, reporting processes, and governance frameworks.</li>
<li>Execute and support resource management processes, including monthly headcount reporting, workforce analysis, productivity tracking, and data validation.</li>
<li>Support recharge calculations and analyses by collaborating with Finance, HR, Business Partners, and operational stakeholders.</li>
<li>Produce monthly reporting on spending, headcount, forecasts, budgets, and business case performance across different organisational dimensions.</li>
<li>Develop cost estimates and provide analytical support for month-end and forecasting activities.</li>
<li>Participate in business case development through rate card preparation, pricing simulations, reasonableness checks, and stakeholder consultations.</li>
<li>Monitor and report benefits delivered through transformation and continuous service improvement initiatives.</li>
<li>Extract and reconcile data from systems including SAP, VIBE, FinX, Anaplan, and Think Box to support reporting accuracy.</li>
<li>Deliver high-quality ad hoc analyses, reporting, and stakeholder requests in a timely manner.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>University graduate with a minimum of 5 years’ experience in a technology management and/or finance environment.</li>
<li>Background in business, accounting, finance, or a related discipline.</li>
<li>Experience in budget planning, forecasting, financial analysis, and project management.</li>
<li>Knowledge of the ICT industry and technology operations.</li>
<li>Ability to engage effectively with senior stakeholders and collaborate across multiple business functions.</li>
<li>Strong analytical, problem-solving, and decision-making capabilities.</li>
<li>Excellent communication, presentation, and stakeholder management skills.</li>
<li>Advanced proficiency in SAP, Microsoft Excel, and PowerPoint.</li>
<li>Fluent English communication skills.</li>
<li>ACCA or CIMA qualification is advantageous.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work with senior business, finance, HR, and operational stakeholders across a global organisation.</li>
<li>Exposure to strategic investment planning, business case development, and transformation initiatives.</li>
<li>Involvement in high-impact decision-making through financial and operational insight generation.</li>
<li>Diverse experience across forecasting, resource management, governance, reporting, and performance analysis.</li>
<li>Opportunity to contribute to continuous improvement and business transformation programmes.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced financial analysis and forecasting techniques.</li>
<li>Business case modelling, pricing analysis, and commercial evaluation.</li>
<li>Workforce planning and resource management methodologies.</li>
<li>Executive-level reporting, dashboard creation, and data storytelling.</li>
<li>Stakeholder engagement and cross-functional collaboration.</li>
<li>Financial systems reconciliation and governance best practices.</li>
<li>Transformation performance tracking and benefits realisation monitoring.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking a Business & Data Analyst to support cost governance, resource management, business case evaluation, and performance reporting within the Networks function. The role partners closely with Finance, HR, operational teams, and senior stakeholders to provide financial and headcount analysis, forecasting, reporting, and actionable insights. The successful candidate will contribute to strategic decision-making through robust analysis, accurate reporting, and continuous improvement of business case tracking and reporting frameworks.<br><br><br><b>What you’ll do</b>
<br><ul>
<li>Track actual costs and headcount against approved business cases across Networks and provide regular analysis of performance and spending trends.</li>
<li>Analyse, validate, and document cost drivers, resource trends, and financial performance to ensure reporting accuracy and completeness.</li>
<li>Prepare presentations, reports, dashboards, and supporting analyses for leadership decision-making and group submissions.</li>
<li>Monitor key projects, identify emerging trends, provide early warnings, and support forecasting activities.</li>
<li>Maintain and continuously enhance business case tracking, reporting processes, and governance frameworks.</li>
<li>Execute and support resource management processes, including monthly headcount reporting, workforce analysis, productivity tracking, and data validation.</li>
<li>Support recharge calculations and analyses by collaborating with Finance, HR, Business Partners, and operational stakeholders.</li>
<li>Produce monthly reporting on spending, headcount, forecasts, budgets, and business case performance across different organisational dimensions.</li>
<li>Develop cost estimates and provide analytical support for month-end and forecasting activities.</li>
<li>Participate in business case development through rate card preparation, pricing simulations, reasonableness checks, and stakeholder consultations.</li>
<li>Monitor and report benefits delivered through transformation and continuous service improvement initiatives.</li>
<li>Extract and reconcile data from systems including SAP, VIBE, FinX, Anaplan, and Think Box to support reporting accuracy.</li>
<li>Deliver high-quality ad hoc analyses, reporting, and stakeholder requests in a timely manner.</li>
</ul><br><br><b>Who you are</b>
<br>
<ul>
<li>University graduate with a minimum of 5 years’ experience in a technology management and/or finance environment.</li>
<li>Background in business, accounting, finance, or a related discipline.</li>
<li>Experience in budget planning, forecasting, financial analysis, and project management.</li>
<li>Knowledge of the ICT industry and technology operations.</li>
<li>Ability to engage effectively with senior stakeholders and collaborate across multiple business functions.</li>
<li>Strong analytical, problem-solving, and decision-making capabilities.</li>
<li>Excellent communication, presentation, and stakeholder management skills.</li>
<li>Advanced proficiency in SAP, Microsoft Excel, and PowerPoint.</li>
<li>Fluent English communication skills.</li>
<li>ACCA or CIMA qualification is advantageous.</li>
</ul>
<br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>Opportunity to work with senior business, finance, HR, and operational stakeholders across a global organisation.</li>
<li>Exposure to strategic investment planning, business case development, and transformation initiatives.</li>
<li>Involvement in high-impact decision-making through financial and operational insight generation.</li>
<li>Diverse experience across forecasting, resource management, governance, reporting, and performance analysis.</li>
<li>Opportunity to contribute to continuous improvement and business transformation programmes.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Advanced financial analysis and forecasting techniques.</li>
<li>Business case modelling, pricing analysis, and commercial evaluation.</li>
<li>Workforce planning and resource management methodologies.</li>
<li>Executive-level reporting, dashboard creation, and data storytelling.</li>
<li>Stakeholder engagement and cross-functional collaboration.</li>
<li>Financial systems reconciliation and governance best practices.</li>
<li>Transformation performance tracking and benefits realisation monitoring.</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b>
<br><ul>
<li>LinkedIn: VOIS LinkedIn</li>
<li>Facebook: VOIS Facebook</li>
<li>Instagram: VOIS Instagram</li>
<li>Chat with our employees: Learn more about our projects</li>
</ul><br><br><br>
</div>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a senior-level Fixed Go-to-Market Project Lead to own the end-to-end planning, prioritisation and market execution of the Consumer Fixed portfolio. This role sits at the intersection of Product, Commercial, Technology and Operations, ensuring that demand is aligned, delivery is realistic, and launches are executed with pace, quality and clear accountability. The role brings together portfolio planning, roadmap orchestration and go-to-market execution into one coherent operating model, enabling predictable delivery and strong customer outcomes.</p>
<h4>What you’ll do</h4>
<ul>
<li>Own the Consumer Fixed planning cycle, maintaining a single, transparent view of demand, priorities and delivery across propositions, products and in-life changes.</li>
<li>Orchestrate quarterly and long-range Fixed roadmaps, ensuring priorities are sequenced, achievable and aligned to delivery capacity and dependencies.</li>
<li>Lead demand, prioritisation and planning governance, facilitating prioritisation forums, roadmap reviews and go/no-go decisions.</li>
<li>Enable a continuous and prioritised flow of work from Product and Proposition teams into Agile delivery through close collaboration with Product Owners, Release Train Engineers and Scrum Masters.</li>
<li>Own the Consumer Fixed go-to-market plan, coordinating launches and in-life changes to ensure delivery readiness, operational alignment and high-quality market execution.</li>
<li>Act as the primary escalation point for planning, delivery and go-to-market risks, proactively identifying constraints and driving timely resolution.</li>
<li>Plan and coordinate in-life changes including pricing, promotions, migrations and operational updates, ensuring safe and effective execution.</li>
<li>Own post-launch monitoring and delivery assurance, tracking outcomes against plan and driving corrective actions where required.</li>
<li>Define and embed planning, delivery and go-to-market ways of working that support Agile and SAFe execution, creating a consistent operating rhythm across teams.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>5+ years of experience in portfolio, programme or go-to-market professional roles with a strong track record in complex, matrixed environments.</li>
<li>Comfortable working within Agile and SAFe delivery models, with hands-on experience partnering with Product Owners, Release Train Engineers and Scrum Masters.</li>
<li>Skilled at coordinating across Product, Commercial, Technology and Operations to manage dependencies and resolve delivery challenges.</li>
<li>Experienced in governance, prioritisation and decision-making forums, with the confidence to escalate and influence at senior levels.</li>
<li>Structured, outcomes-focused and detail-aware, with a strong commitment to execution quality and predictability.</li>
<li>Degree-qualified in Business, Technology, Strategy or a related discipline, or able to demonstrate equivalent practical experience.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>The opportunity to shape and influence the Consumer Fixed portfolio at scale within a leading global organisation.</li>
<li>Exposure to senior stakeholders across Product, Commercial, Technology and Operations.</li>
<li>A role with clear ownership, visibility and impact on customer and business outcomes.</li>
<li>An environment that values collaboration, continuous improvement and delivery excellence.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced portfolio and demand planning in large-scale Agile and SAFe environments.</li>
<li>End-to-end go-to-market orchestration grounded in delivery readiness and operational alignment.</li>
<li>Senior-level governance, prioritisation and decision facilitation.</li>
<li>Risk, dependency and delivery assurance management across complex value chains.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through official channels to avoid job scams and fraud.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The Customer Services Assistant - Cashier is responsible for providing excellent customer service at the checkout while ensuring transactions are processed accurately and efficiently. This role involves handling cash, checks, and electronic payments in accordance with established procedures, maintaining the checkout area, and representing the IKEA brand. Success in this position requires attention to detail, organizational skills, and a dedication to customer satisfaction.</p>
<h4>What you will do</h4>
<p><strong>Financial</strong><br>
Receive payments by cash, check, credit cards, vouchers, or automatic debits in accordance with standard operating procedures.<br>
Compute and record transactions, ensuring 100% accuracy for all register transactions.<br>
Count and record the float before trading begins and upon close of trading.<br>
Handle and ensure the safe custody of collected cash.</p>
<p><strong>Customers</strong><br>
Ensure that customers are attended to well, fulfilling their needs and expectations.<br>
Work efficiently and effectively to minimize queues at checkout areas.<br>
Maintain clean and orderly checkout areas.<br>
Ensure and maintain adequate stock of printed stationery at required stock levels.<br>
Represent the IKEA brand at the required level and maintain store standards.<br>
Improve customer service in the store and answer customer queries.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Effective communication skills to engage with customers and solve inquiries.</li>
<li>High level of accuracy in handling cash and processing transactions.</li>
<li>Flexibility and punctuality to handle shifts effectively.</li>
<li>Analytical skills for computing and recording transactions accurately.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>High school diploma.</li>
<li>Commerce or accounting background is an advantage.</li>
<li>1-3 years of experience managing till transactions.</li>
<li>Familiarity with computer use.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>Al-Futtaim Group Real Estate is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million square feet of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Malls’ deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The retail sales representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A retail sales representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.</li>
<li>Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.</li>
<li>Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.</li>
<li>Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.</li>
<li>Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.</li>
<li>Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.</li>
<li>Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.</li>
<li>Stay updated on changes in product range, report customer feedback on product range issues to the sales manager.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Sales-driven with a strong customer focus.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in English, with Arabic preferred.</li>
<li>Ability to understand customer needs and build strong relationships.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum 3 years of experience in a similar retail sales role.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proven sales-driven mentality and problem-solving skills.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Business Transformation Lead to drive process design, maturity, and continuous improvement across UK delivery operations. This role acts as a trusted process consultant, supporting end-to-end transformation across the Sell–Build–Run lifecycle, from pre-sales through to operations handover. The individual will embed Lean methodologies, lead strategic improvement initiatives, and collaborate with cross-functional stakeholders within an Agile, Spotify-based organisational model to deliver measurable business outcomes.</p>
<h4>What you will do</h4>
<ul>
<li>Lead process design, development, and maturity initiatives across UK delivery functions</li>
<li>Conduct benefit case analysis and lead deep-dive process and requirement assessments</li>
<li>Develop and document current (as-is) and future (to-be) process states</li>
<li>Drive continuous improvement initiatives using Lean Six Sigma methodologies (DMAIC/DFSS)</li>
<li>Facilitate workshops to identify process inefficiencies and implement innovative solutions</li>
<li>Identify, document, and manage transformation dependencies, risks, and mitigation plans</li>
<li>Establish KPIs, SLAs, and performance metrics in collaboration with stakeholders</li>
<li>Deliver root cause analysis and data-driven insights to support decision-making</li>
<li>Lead improvement teams and maintain corrective action plans</li>
<li>Promote a culture of continuous improvement and innovation across teams</li>
<li>Monitor process performance and establish control plans, including SPC and control charts</li>
<li>Develop and execute Out of Control Action Plans (OCAPs)</li>
<li>Provide training and onboarding for new or improved processes</li>
<li>Act as escalation point for process-related issues</li>
<li>Support pre-sales and project delivery models, including PMO functions</li>
<li>Contribute to Agile delivery within squads, tribes, and chapters</li>
<li>Ensure compliance with Vodafone standards and quality frameworks (e.g. ISO9001)</li>
<li>Apply Lean tools such as 5S and Kaizen to improve workplace efficiency</li>
<li>Enable digital transformation through tools such as Visio, SharePoint, and Power Platform</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Proven experience in business transformation and continuous improvement (3-5 years)</li>
<li>Degree in engineering, computer science, or a related discipline</li>
<li>Strong expertise in Lean Six Sigma methodologies (Green Belt preferred)</li>
<li>Demonstrated experience with DMAIC, DFSS, and process optimisation frameworks</li>
<li>Solid understanding of statistical process control and capability analysis</li>
<li>Experience with BPMS deployment and statistical tools such as Minitab or SPSS</li>
<li>Knowledge of Agile frameworks, particularly Spotify model structures</li>
<li>Understanding of project lifecycle management, PMO functions, and delivery methodologies</li>
<li>Strong stakeholder engagement and communication skills</li>
<li>Ability to analyse data, identify trends, and translate insights into action</li>
<li>Experience in telecom industry environments is advantageous</li>
<li>Capability to lead cross-functional teams and drive transformation programmes</li>
<li>Strong organisational skills with the ability to prioritise and work independently</li>
<li>Adaptable, solution-oriented, and focused on delivering measurable outcomes</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead large-scale transformation initiatives across international markets</li>
<li>Exposure to end-to-end telecom delivery models and advanced Agile frameworks</li>
<li>Collaborative working environment with cross-functional global teams</li>
<li>Continuous learning through hands-on application of Lean Six Sigma and Agile methodologies</li>
<li>Involvement in strategic decision-making and business performance optimisation</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced process optimisation and transformation strategy design</li>
<li>Leadership of cross-functional continuous improvement programmes</li>
<li>Data-driven decision-making and statistical analysis</li>
<li>Agile delivery within Spotify organisational frameworks</li>
<li>Stakeholder management and strategic communication at scale</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p>Office Manager | Asset Development | Real Estate
Apply now »
Date: 3 Jun 2026
Location:
Cairo, EG
#job-location.job-location-inline {
display: inline;
}
Company:
Al Futtaim Private Company LLC
Job Requisition ID: 170045
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Provide high-level executive, administrative, and clerical support to the Managing Director, ensuring the efficient operation of the office and effective management of day-to-day activities. The role requires handling confidential information with discretion, interacting with senior stakeholders, and supporting key business initiatives through coordination, communication management, report preparation, and project support.
What you will do:
Executive & Technical Support
Prepare high-quality executive presentations, reports, dashboards, and other business materials as requested by the Managing Director.
Support the tracking of key initiatives, action plans, and management updates.
Ensure all reports and presentations are accurate, professional, and delivered within agreed timelines.
Calendar & Meeting Management
Manage and maintain the Managing Director’s calendar, appointments, and daily schedule.
Coordinate meetings, prepare agendas, and ensure all required materials are available in advance.
Attend meetings as required, record minutes, and follow up on action items.
Ensure agendas are distributed at least 24 hours before meetings and minutes are circulated within 24 hours after meetings.
Executive Administration
Serve as the primary point of contact for the Managing Director, liaising with internal and external stakeholders.
Draft and prepare correspondence, reports, presentations, meeting materials, and other business documents.
Screen and manage calls, inquiries, and requests, ensuring timely and professional responses.
Handle confidential and sensitive matters with the highest level of discretion and professionalism.
Travel & Expense Management
Coordinate domestic and international travel arrangements, including flights, accommodation, visas, transportation, and related documentation.
Ensure all travel plans align with business needs and company travel policies.
Prepare and process travel expense claims and reimbursements accurately and on time.
Identify cost-effective travel solutions while maintaining efficiency and convenience.
Office & Resource Management
Oversee the upkeep of the Managing Director’s office and ensure all equipment and facilities are fully operational.
Manage office supplies, stationery, and refreshments, maintaining adequate stock levels while controlling costs.
Coordinate maintenance requests and office support services as required.
Document Management & Communication
Maintain organized filing systems, records, and document-tracking processes.
Coordinate incoming and outgoing correspondence, ensuring timely distribution and follow-up.
Prepare routine communications and responses on behalf of the Managing Director when required.
Ensure all documentation is accurately maintained, readily accessible, and handled confidentially.
Required Skills to be successful:
7+ years of experience in executive administration, with at least 5 years supporting senior management as a Personal Assistant, Executive Assistant, or Executive Secretary in a large organization and fast-paced environment.
Excellent verbal communication and interpersonal skills, with the ability to interact effectively with senior stakeholders and handle confidential information with discretion.
Strong written communication skills, including the ability to prepare reports, presentations, correspondence, meeting minutes, and business documentation to a high professional standard.
Excellent organizational and time management skills, with the ability to manage multiple priorities, coordinate schedules, and meet tight deadlines.
Strong administrative and coordination skills, with a proactive approach to problem-solving and task management.
Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
High level of attention to detail and accuracy in managing documentation, communications, and executive schedules.
Ability to work independently while maintaining strong collaboration with internal and external stakeholders.
What equips you for the role:
Bachelor’s degree is required.
Previous experience supporting C-level executives, Managing Directors, or senior leadership teams is highly preferred.
Demonstrated ability to work in a confidential environment while exercising sound judgment and professionalism.
Strong business acumen and understanding of corporate office operations.
Excellent command of English, both written and spoken.
Strong communication, stakeholder management, and teamwork capabilities.
About Al-Futtaim Group Real EstateThe real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
Apply now »</p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The role of the Customer Services Assistant in Smaland involves providing excellent customer service by managing the play facility adhering to entry policies and child care SOPs. This position requires a professional and friendly approach to ensure a positive experience for both children and their guardians. Successful performance involves guaranteeing child safety, addressing customer inquiries, and representing the IKEA brand at a high level, maintaining standards within the store.</p>
<h4>What you will do</h4>
<ul>
<li>Greet and welcome mothers/guardians with their children on arrival at Smaland.</li>
<li>Explain the Smaland admission policy in a friendly and professional manner.</li>
<li>Entertain children with agreed activities based on the Commercial Calendar.</li>
<li>Ensure the child's safety is the main priority while they are in Smaland.</li>
<li>Make announcements and page the customers (parents) if there is an issue with the children in the playroom area.</li>
<li>Handle routine customer complaints promptly and courteously.</li>
<li>Provide a safe environment for children within the area.</li>
<li>Be ready to rotate and work at the Information desk to greet customers and address all incoming inquiries.</li>
</ul>
<p><strong>Operational</strong></p>
<ul>
<li>Ensure all system and emergency procedures are adhered to as per policy/procedure.</li>
<li>Brief the Duty Manager on complaints that require management assistance.</li>
<li>Ensure all emergency procedures are adhered to.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Child care expertise.</li>
<li>Analytical skills.</li>
<li>Effective communication.</li>
<li>Problem solving.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>High school diploma.</li>
<li>Local qualification in Child Care as per relevant country standards.</li>
<li>First Aid qualification.</li>
<li>Minimum of 2 years of experience in a similar role.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The electrician is responsible for maintaining all electrical equipment on the shop floor. This includes assisting with store remodeling and catalogue launch plans in collaboration with the interior design group. The role involves scheduling and executing maintenance and repair tasks to ensure operational safety for employees and customers.</p>
<h4>What you will do</h4>
<ul>
<li>Assist the interior designers during store remodeling or catalogue launch planning, providing expertise in electrical setups.</li>
<li>Establish plans and lists of materials for work with the Com-In Department, ensuring deadlines are met.</li>
<li>Liaise with the Com-in Manager to determine routine maintenance needs and formulate a work schedule including performance timelines and costs.</li>
<li>Compile lists of necessary materials and equipment for projects and coordinate with the workshop coordinator for purchases.</li>
<li>Set up, dismantle, and maintain store fixtures as well as assist in their repair and maintenance.</li>
<li>Assist in furniture assembly for display purposes and repair damaged merchandise when necessary.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Expertise in electrical installations and maintenance.</li>
<li>Ability to multitask and manage multiple projects simultaneously.</li>
<li>Strong customer focus with a proactive approach to improvement.</li>
<li>Team player with individual accountability and leadership skills.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Higher school or trade school graduate.</li>
<li>Three years of relevant electrical experience, preferably in a retail environment.</li>
<li>Technical skills in finishing carpentry, woodwork, metalwork, painting, wall and floor coverings, and electrical installations.</li>
<li>Proficiency in English and Arabic preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly skilled Senior Test Engineer who will play a key role in shaping and executing our testing strategy across critical products and platforms. The individual will design and maintain test plans, lead complex testing activities, and drive continual improvements in automation, quality standards, and engineering practices. This role is ideal for someone who has understanding and hands-on experience of the digital ecosystem (Appium, API, REST Assured) and knowledge in developments to automate things.</p>
<h4>What you’ll do</h4>
<ul>
<li>Design, implement, review, and maintain test strategies, test plans, and test cases</li>
<li>Lead testing efforts for complex features or projects, coordinating closely with developers and product owners</li>
<li>Create, maintain, and execute both automated and manual test suites</li>
<li>Perform various types of testing including performance, regression, functional, and integration testing</li>
<li>Troubleshoot and analyze complex issues, providing detailed and actionable defect reports</li>
<li>Ensure optimal test coverage through risk-based analysis and impact assessments</li>
<li>Collaborate effectively within Agile/Scrum teams, actively participating in sprint planning, reviews, and retrospectives</li>
<li>Drive continuous improvement in test processes, tools, and overall QA effectiveness</li>
<li>Lead and facilitate defect triage meetings, working with developers to identify and resolve root causes</li>
<li>Apply strong knowledge of Object-Oriented Programming (OOP) to write clean, maintainable, and reusable test automation code</li>
<li>Develop and maintain robust test automation frameworks for web, mobile, and API layers</li>
<li>Review test automation code to ensure best practices, maintainability, and adherence to quality standards</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>4+ years of experience in software testing or quality assurance</li>
<li>6 months minimum in Cypress or Playwright</li>
<li>2 years strong experience in writing automated tests using tools Selenium or Appium</li>
<li>Fluent English speaker</li>
<li>Experience in web, mobile and API testing</li>
<li>Expertise in Agile/Scrum and/or DevOps environments</li>
<li>Expertise in test management and bug-tracking tools: Jira, TestRail, Zephyr</li>
<li>Proficiency in scripting or programming languages (e.g., Python, JavaScript, Java)</li>
<li>Deep understanding of testing methodologies (unit, integration, system, UAT)</li>
<li>Hands-on experience with CI/CD tools and frameworks (e.g., Azure, GitHub actions)</li>
<li>Familiarity with containerization (e.g., Docker) and cloud platforms (AWS, Azure, or GCP) is a plus</li>
<li>Experience with performance/load testing tools (e.g., JMeter, Locust) is a plus</li>
<li>Excellent analytical and problem-solving skills</li>
<li>Leadership and mentoring experience</li>
<li>Strong communication skills and ability to work cross-functionally</li>
<li>High attention to detail and a strong commitment to quality</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on advanced digital platforms within a global organisation</li>
<li>Exposure to modern QA practices, automation frameworks, and CI/CD pipelines</li>
<li>Collaborative and supportive Agile working environment</li>
<li>Opportunities to contribute to innovation and process improvement initiatives</li>
<li>Professional growth through mentoring and cross-functional collaboration</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced test automation design and framework development</li>
<li>Scalable testing strategies for complex systems</li>
<li>Enhanced expertise in Agile and DevOps practices</li>
<li>Hands-on experience with cloud-based and containerised environments</li>
<li>Leadership and mentoring capabilities within technical teams</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a core monitoring engineering specialist to design, implement, support and continuously enhance enterprise monitoring platforms that serve Vodafone Group and local markets globally. This role offers the opportunity to work across large-scale monitoring and observability environments, contribute to technology transformation initiatives, collaborate with stakeholders across multiple countries, and help deliver innovative monitoring solutions that improve service visibility, operational efficiency and customer experience. The successful candidate will play an important role in engineering monitoring platforms, evaluating new technologies, supporting solution design activities, and driving automation and integration initiatives.</p>
<h4>What you’ll do</h4>
<ul>
<li>Design, install, configure, build and deploy enterprise monitoring environments and monitoring tool platforms.</li>
<li>Deliver proof of value and proof of concept activities to demonstrate platform capabilities and support business growth opportunities.</li>
<li>Assess emerging technologies and vendors, identifying opportunities to improve monitoring capabilities and services.</li>
<li>Develop and implement technical solutions, integrations and automation aligned to customer and business requirements.</li>
<li>Support project and transition planning through technical expertise, solution estimations and design decisions.</li>
<li>Collaborate with business stakeholders, architects and process owners to define, design and deliver monitoring solutions.</li>
<li>Contribute to the successful delivery of monitoring system implementations and engineering projects within agreed timelines.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Bachelor’s degree in engineering, information technology, telecommunications, or a related discipline.</li>
<li>Experience working within service management, monitoring, observability or IT operations environments.</li>
<li>Knowledge of monitoring and IT operations management platforms, including Micro Focus ITOM technologies such as Operations Bridge, Universal Discovery, SiteScope, BSM/APM and related solutions.</li>
<li>Experience creating technical designs and low-level design documentation for engineering solutions.</li>
<li>Understanding of ITIL and IT service management processes, particularly change and configuration management.</li>
<li>Strong analytical, troubleshooting and problem-solving capabilities with a structured approach to delivery.</li>
<li>Experience with API development, SQL, scripting and programming languages such as Python, Java, JavaScript, PowerShell, Perl or Shell scripting.</li>
<li>Knowledge of Linux and Windows administration, web application servers and enterprise application environments.</li>
<li>Exposure to cloud-native technologies, containerisation and orchestration platforms such as Docker and Kubernetes.</li>
<li>Effective stakeholder management, communication and documentation skills.</li>
<li>Ability to work independently, prioritise effectively and take ownership of deliverables.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on large-scale global monitoring and observability platforms supporting multiple Vodafone markets.</li>
<li>Exposure to enterprise technologies, cloud platforms, automation initiatives and modern IT operations practices.</li>
<li>Collaboration with international teams, architects, engineers and business stakeholders.</li>
<li>Opportunities to contribute to innovation, technology transformation and service improvement programmes.</li>
<li>A dynamic environment that supports professional development and continuous learning.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced monitoring and observability platform engineering.</li>
<li>Enterprise IT operations management and service management practices.</li>
<li>Automation, API integration and scripting techniques for operational efficiency.</li>
<li>Cloud, containerisation and Kubernetes-based operational technologies.</li>
<li>Technical solution design, stakeholder engagement and project delivery methodologies.</li>
<li>Vendor technology assessment and enterprise architecture collaboration.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a skilled Full Stack Software Developer with strong expertise in Java, Spring Boot microservices, React.js, Next.js, JavaScript, and TypeScript to design, build, and support scalable digital solutions. The role offers the opportunity to contribute across the full software development lifecycle, collaborate with cross-functional teams, influence architectural decisions, and support the development of high-quality end-to-end applications. The successful candidate will also have the opportunity to mentor colleagues and contribute to engineering best practices.</p>
<h4>What you’ll do</h4>
<ul>
<li>Design, develop, and maintain scalable backend systems using Java and Spring Boot microservices.</li>
<li>Define, implement, and evolve microservice architectures and RESTful APIs.</li>
<li>Ensure code quality through testing, peer reviews, and adherence to engineering standards.</li>
<li>Drive effective integration between backend services and React-based user interfaces.</li>
<li>Contribute across planning, design, implementation, testing, deployment, and ongoing support activities.</li>
<li>Support containerisation initiatives using Docker and contribute to CI/CD automation practices.</li>
<li>Collaborate with business analysts, engineering teams, and other stakeholders to deliver scalable solutions.</li>
<li>Mentor junior engineers and help advance shared engineering standards across the team.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Degree in Computer Science, Engineering, or a related discipline.</li>
<li>Approximately 4–6 years of experience delivering enterprise IT projects.</li>
<li>Strong full stack development experience using Java, Spring Boot microservices, React.js, Next.js, JavaScript, and TypeScript.</li>
<li>Proven experience designing scalable microservices, REST and GraphQL APIs, and distributed systems.</li>
<li>Strong understanding of modern frontend engineering, component-based architectures, performance optimisation, and user interface best practices.</li>
<li>Experience integrating frontend applications with backend services and defining scalable API contracts.</li>
<li>Good knowledge of SQL and NoSQL databases, caching approaches, and data modelling techniques.</li>
<li>Experience with CI/CD tools and DevOps practices, including Jenkins, GitHub Actions, or GoCD.</li>
<li>Strong experience with Git-based workflows, collaborative development practices, and code reviews.</li>
<li>Ability to take technical ownership, contribute to architectural decisions, and support the growth of other engineers.</li>
<li>Awareness of Docker and related containerisation technologies; knowledge of Kubernetes would be advantageous.</li>
<li>Strong communication skills and the ability to work effectively with multiple stakeholders in cross-functional environments.</li>
<li>A continuous learning mindset with an interest in emerging technologies, automation, and process improvement.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on scalable enterprise applications using modern full stack technologies.</li>
<li>Exposure to microservices architecture, cloud-native development practices, and distributed systems design.</li>
<li>Opportunities to influence technical decisions and contribute to architecture discussions.</li>
<li>Collaboration with cross-functional teams in a global technology environment.</li>
<li>Experience mentoring colleagues and contributing to engineering excellence initiatives.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced microservices architecture and enterprise application design.</li>
<li>Full stack solution delivery across backend and frontend technologies.</li>
<li>CI/CD automation, DevOps practices, and application containerisation.</li>
<li>Technical leadership, architectural decision-making, and engineering mentoring.</li>
<li>Scalable API design, distributed systems concepts, and modern software engineering practices.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>