Economic Analyst Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking a technically capable and customer-focused individual to resolve standard and complex technical issues related to Vodafone Germany fixed products, including Internet, MPLS, VOIP, and cloud solutions, within a fast-paced and customer-critical environment. This role offers an opportunity to work closely with enterprise customers and internal teams while ensuring service excellence through adherence to SLAs and KPIs.<br><br><br><b>What you’ll do</b> <br><ul> <li>Perform fault troubleshooting, identification, and resolution for Vodafone Germany enterprise customers</li> <li>Resolve incidents within agreed Service Level Agreements (SLAs) and meet defined Key Performance Indicators (KPIs)</li> <li>Collaborate with internal competence teams, carriers, and third-party partners to ensure timely ticket resolution</li> <li>Operate within a 24/7 shift rota, including weekends and public holidays</li> </ul><br><br><b>Who you are</b> <br><ul> <li>Up to 2 years of experience in troubleshooting and network operations within IP-based complex solutions</li> <li>Foundational knowledge of IP and voice technologies, including routing, switching, and IP services (e.g., DNS, DHCP)</li> <li>Understanding of Vodafone fixed, mobile, and convergence products is advantageous</li> <li>Strong customer orientation and effective communication skills</li> <li>Fluent German language proficiency (minimum C1 level, written and spoken)</li> <li>Sound analytical and problem-solving approach</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to work in a dynamic, customer-critical technical environment</li> <li>Exposure to enterprise-level network solutions including Internet, MPLS, VOIP, and cloud services</li> <li>Collaboration with cross-functional and international teams</li> <li>Structured shift environment offering varied operational experience</li> <li>Career growth within a global organisation focused on technology and transformation</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced incident management and troubleshooting in enterprise telecom environments</li> <li>Practical application of IP networking and voice technologies</li> <li>Stakeholder communication across technical and non-technical teams</li> <li>SLA and KPI-driven service delivery practices</li> <li>Cross-team collaboration and escalation management in complex environments</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br><ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Sales Activities<br>• Manages sales efforts for the hotel including local corporate and social catering.<br>• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Responds to incoming catering opportunities for the hotel.<br>• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the hotel based on market conditions and hotel needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by up-selling packages and creative food and beverage.<br>• Manages catering sales revenue and operation budgets, and provides forecasting reports.<br>• Develops menus which drive sales.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.<br>Providing Exceptional Customer Service<br>• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.<br>• Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>• Develops a close working relationship with operations to ensure execution of strategies at the hotel level.<br>Additional Responsibilities&nbsp;<br>• Performs other duties, as assigned, to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking a skilled IT project delivery professional to lead end-to-end delivery of large-scale projects, ensuring successful execution from feasibility through to closure. The role focuses on driving collaboration across cross-functional teams, maintaining alignment with timelines and quality standards, and delivering measurable outcomes that support organisational objectives.<br><br><br><b>What you’ll do</b> <br><ul> <li>Coordinate cross-functional teams to ensure alignment on project requirements, timelines, and milestones.</li> <li>Facilitate regular interactions with project stakeholders to identify, track, and resolve issues effectively.</li> <li>Oversee project deliverables and ensure adherence to defined quality standards and methodologies.</li> <li>Develop and maintain project communication plans, ensuring clarity and transparency across stakeholders.</li> <li>Prepare and present status reports, consolidating insights from data analysis and project updates.</li> <li>Manage change requests, ensuring all stakeholders understand impacts on timelines and budgets.</li> <li>Support development of user documentation, training materials, and handover processes to ensure smooth implementation.</li> <li>Monitor client satisfaction and secure acceptance of deliverables during and after project completion.</li> <li>Conduct post-project evaluations to identify lessons learned and improvement opportunities.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>Demonstrated experience (typically 6–8 years) delivering large-scale IT or ERP projects or programmes.</li> <li>Proven ability to lead diverse project teams and deliver outcomes within agreed timelines.</li> <li>Strong understanding of established project delivery methodologies and frameworks.</li> <li>Experience managing budgets and overseeing complex project environments.</li> <li>Familiarity with ERP implementation and infrastructure or construction-related projects.</li> <li>Educational background in a relevant field (bachelor’s or master’s degree).</li> <li>Professional certification such as PMP is advantageous.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to work on high-impact, large-scale IT and transformation projects.</li> <li>Exposure to global stakeholders and cross-market collaboration.</li> <li>A dynamic environment that encourages innovation, continuous improvement, and knowledge sharing.</li> <li>Opportunities to expand expertise in cloud services, ERP systems, and enterprise project delivery.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced stakeholder management and communication across global teams.</li> <li>End-to-end project lifecycle management using industry-standard methodologies.</li> <li>Change management and risk mitigation strategies in complex environments.</li> <li>Practical exposure to cloud technologies (e.g., Azure, O365) and enterprise system implementation.</li> <li>Continuous improvement and post-project evaluation techniques.</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>Chat with our employees:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul> <br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Project Context and Scope</span></p><p>Under the direct supervision of the M&amp;E Assistant and the overall supervision of Under the direct supervision of the National Monitoring &amp; Evaluation Officer, the successful candidate will provide comprehensive support to the Climate Change and Migration Data (CCMD) Project implemented by the Unit at IOM Egypt. The M&amp;E Enumerator will be responsible for collecting high-quality, accurate, and timely data from targeted beneficiaries and stakeholders to support monitoring, evaluation, and reporting of project activities. The Climate Change and Migration Data Programme for North, East, West and Central Africa, funded by the Ministry of Foreign Affairs of Denmark, aims to address the interconnected challenges of climate change, environmental degradation, and human mobility in Egypt. The project implements key activities to strengthen community resilience and effectively respond to these pressing issues. By developing sustainable and impactful mechanisms, the project seeks to empower vulnerable communities to cope with climate change, protect migrants rights, and enhance their ability to withstand environmental changes and degradation. In line with IOM s approach, it focuses on providing technical support and resources to strengthen public awareness and equip communities with the knowledge and tools needed to navigate climate related risks. Through innovative strategies, the project aims to deliver tangible results by enhancing preparedness, reducing risks, and fostering social, economic, and health resilience in the face of an evolving climate landscape.</p><p>Organizational Department / Unit to which the Consultant is contributing</p><p>Supporting CCMD, LMI under PSU</p><p>Required Qualifications and Experience</p><p>Education</p><p>Bachelor s degree in development, Management, Political, Law, Social Sciences, or a related field from an accredited academic institution with three years of relevant professional experience.</p><p>Experience:</p><p>Previous experience in quantitative and qualitative data collection, including surveys, interviews, and focus group discussions.</p><p>Experience working with humanitarian, development, migration, or community-based programmes is an advantage.</p><p>Experience using electronic data collection platforms such as Kobo Toolbox, or similar applications.</p><p>Experience working with UN agencies, international organizations, NGOs, or government institutions is desirable.</p><p>Experience conducting fieldwork in diverse and multicultural environments is an asset.</p><p>Skills:</p><p>Strong interviewing, communication, and interpersonal skills.</p><p>Ability to collect data accurately and objectively while following established protocols.</p><p>Strong attention to detail and commitment to data quality standards.</p><p>Ability to use smartphones, tablets, and electronic data collection applications.</p><p>Basic analytical and reporting skills.</p><p>Ability to work independently and under minimal supervision.</p><p>Strong organizational and time-management skills.</p><p>Ability to work under pressure and meet deadlines.</p><p>Knowledge of ethical data collection practices and confidentiality principles.</p><p>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</p><p>Fluency in Arabic and working knowledge of English is required.</p><p>Languages</p><p>For this consultancy, English and Arabic. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies</p><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values:</p><p>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p><p>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p><p>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p><p>Courage : Demonstrates willingness to take a stand on issues of importance.</p><p>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p>Core Competencies behavioural indicators</p><p>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p><p>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</p><p>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p><p>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in development, Management, Political, Law, Social Sciences, or a related field from an accredited academic institution with three years of relevant professional experience.</li><li>Previous experience in quantitative and qualitative data collection, including surveys, interviews, and focus group discussions.</li><li>Experience working with humanitarian, development, migration, or community-based programmes is an advantage.</li><li>Experience using electronic data collection platforms such as Kobo Toolbox, or similar applications.</li><li>Experience working with UN agencies, international organizations, NGOs, or government institutions is desirable.</li><li>Experience conducting fieldwork in diverse and multicultural environments is an asset.</li><li>Strong interviewing, communication, and interpersonal skills.</li><li>Ability to collect data accurately and objectively while following established protocols.</li><li>Strong attention to detail and commitment to data quality standards.</li><li>Ability to use smartphones, tablets, and electronic data collection applications.</li><li>Basic analytical and reporting skills.</li><li>Ability to work independently and under minimal supervision.</li><li>Strong organizational and time-management skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Knowledge of ethical data collection practices and confidentiality principles.</li><li>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</li><li>Fluency in Arabic and working knowledge of English is required.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced professional to plan, design, and optimise IP and security services and solutions across multiple technologies and vendors. This role focuses on translating business and customer requirements into robust technical designs while collaborating with stakeholders across technology and business domains. The individual will lead virtual teams to deliver innovative, scalable, and reliable network solutions and ensure smooth transition into operations.</p><p>What you ll do</p><ul><li>Lead technical assessment, planning, and design of IP and security solutions aligned with architecture and strategy</li><li>Capture and analyse business and customer requirements to ensure technical feasibility</li><li>Act as the primary technical representative for stakeholders, including customers and internal teams</li><li>Lead and coordinate virtual cross-functional teams throughout design and implementation</li><li>Produce low-level designs and maintain comprehensive solution documentation</li><li>Support operations teams in resolving highly complex IP and security issues</li><li>Ensure quality assurance during delivery and support handover to operations teams</li></ul><p>Who you are</p><ul><li>Experience in IP and security planning and design within telecom or service provider environments (typically 6 8 years)</li><li>Strong understanding of mobile and/or fixed network technologies and service lifecycle</li><li>Proven experience in presales support, including solution design and proposal development</li><li>Demonstrated ability to design and deliver solutions in telecom environments</li><li>Ability to align technical solutions with strategic business objectives</li><li>Bachelor s degree in Electronics or Telecommunications Engineering or equivalent</li></ul><p>Technical Expertise:</p><ul><li>Strong knowledge of IP backbone protocols (e.g., BGP, MPLS, OSPF, QoS)</li><li>Understanding of security platforms and concepts (e.g., firewalls, VPNs, IPSec, WAF, NAT)</li><li>Experience with vendor technologies such as Cisco, Juniper, Fortinet, or Palo Alto</li><li>Knowledge of SDN, NFV, cloud platforms (e.g., OpenStack, VMware), and virtualisation</li><li>Familiarity with automation or programming languages (e.g., Python, Ansible)</li><li>Relevant certifications (e.g., CCNP, CCIE, JNCIE) are advantageous</li></ul><p>Not a perfect fit?</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p>What's in it for you</p><ul><li>Opportunity to work on complex, large-scale telecom network solutions across global markets</li><li>Exposure to cutting-edge technologies in IP networking, security, cloud, and virtualisation</li><li>Collaborative environment involving cross-functional and international stakeholders</li><li>Participation in strategic projects that shape future network capabilities</li><li>Opportunity to contribute to innovation and long-term network roadmaps</li></ul><p>What skills you will learn</p><ul><li>Advanced solution architecture and end-to-end network design</li><li>Stakeholder management and cross-functional collaboration</li><li>Strategic thinking aligned with telecom transformation initiatives</li><li>Expertise in emerging network technologies such as SDN and NFV</li><li>Problem-solving in complex, high-impact operational environments</li></ul><p>VOIS Equal Opportunity Employer Commitment</p><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><p>Join Us</p><p>At Vodafone, we re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in IP and security planning and design within telecom or service provider environments (typically 6 8 years)</li><li>Strong understanding of mobile and/or fixed network technologies and service lifecycle</li><li>Proven experience in presales support, including solution design and proposal development</li><li>Demonstrated ability to design and deliver solutions in telecom environments</li><li>Ability to align technical solutions with strategic business objectives</li><li>Bachelor s degree in Electronics or Telecommunications Engineering or equivalent</li><li>Strong knowledge of IP backbone protocols (e.g., BGP, MPLS, OSPF, QoS)</li><li>Understanding of security platforms and concepts (e.g., firewalls, VPNs, IPSec, WAF, NAT)</li><li>Experience with vendor technologies such as Cisco, Juniper, Fortinet, or Palo Alto</li><li>Knowledge of SDN, NFV, cloud platforms (e.g., OpenStack, VMware), and virtualisation</li><li>Familiarity with automation or programming languages (e.g., Python, Ansible)</li><li>Relevant certifications (e.g., CCNP, CCIE, JNCIE) are advantageous</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking an experienced professional to lead international customer care operations by managing and developing a team of advisors. This role focuses on driving performance, enhancing customer experience, and ensuring adherence to operational standards while continuously improving processes and team capability within a dynamic contact centre environment.</p><br><br><br><b>What you’ll do</b> <br><p>Lead, coach, and support a team of up to 15 advisors, ensuring high levels of engagement and performance<br>Facilitate regular performance reviews and structured feedback sessions using established frameworks<br>Monitor real-time operations, ensuring productivity and service levels meet organisational targets<br>Translate business strategy into clear actions through team briefings and process updates<br>Drive key performance metrics, addressing underperformance and ensuring compliance with policies<br>Analyse NPS and KPI performance, identifying gaps and delivering actionable insights to management<br>Support the implementation of operational plans and continuous improvement initiatives<br>Develop team capability by identifying upselling and cross-selling opportunities<br>Act as a point of support for team-related matters, fostering an inclusive and collaborative environment</p><br><br><br><b>Who you are</b> <br><p>Demonstrated ability to lead teams effectively within a customer care or contact centre environment<br>Strong interpersonal awareness with the ability to manage people and build positive working relationships<br>Effective problem-solving and analytical skills, with attention to performance data and trends<br>Ability to communicate clearly and deliver value-driven solutions to customers<br>Committed to continuous learning and self-development<br>Experience working across multiple systems and tools in a fast-paced environment<br>Fluency in German at C2 level (spoken proficiency)<br>Experience of 1–2 years in a customer care environment<br>Strong verbal communication, reporting, and sales skills<br>Proficiency in MS Office tools is advantageous</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><p>Opportunity to lead and shape high-performing international teams<br>Exposure to global customer operations and cross-functional collaboration<br>Continuous learning through hands-on leadership and operational excellence initiatives<br>A supportive environment focused on growth, performance, and inclusion</p><br><br><br><b>What skills you will learn</b> <br><p>Advanced leadership and team development skills in a contact centre setting<br>Data-driven decision-making through KPI and performance analysis<br>Customer experience optimisation and NPS improvement strategies<br>Strategic thinking aligned with operational execution<br>Stakeholder communication and performance coaching techniques</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br><p>LinkedIn: https://www.linkedin.com/company/vois/<br>Facebook: https://www.facebook.com/voisglobal<br>Instagram: https://www.instagram.com/voisglobal/<br>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <span><span>Requisition ID</span></span> <span><span>37007</span></span> <br> <span><span>Office Country</span></span> <span><span>Egypt</span></span> <br> <span><span>Office City</span></span> <span><span>Cairo</span></span> <br> <span><span>Division</span></span> <span><span>Banking Countries of Operations&nbsp;&nbsp;</span></span> <br> <span><span>Contract Type</span></span> <span><span>Fixed Term&nbsp;</span></span> <br> <span><span>Contract Length</span></span> <span><span>2 years&nbsp;</span></span> <br> <span><span>Posting End Date</span></span> <span><span>28/08/2026&nbsp;</span></span> <br> </span><p><strong>Purpose of Job</strong></p><br> <p>As a key member of the Managing Director’s Front Office, the Principal Adviser advises and supports the Managing Director (MD) on a range of management, strategic and operational topics related to the activities of the MD’s countries of operation within the region. The role supports the MD on cross-sectoral and institutional issues that span across the MD’s region and provides input to a range of operational and strategic matters. The key objective is to help ensure effective and efficient management of the activities in the MD’s region, in particular ensuring the quality of the output of the Groups, day-to-day functioning of the Business Groups and co-ordination with other departments/units in the Bank and external stakeholders.</p><br> <p>It is expected that the Principal Adviser will have a high commitment to the Bank’s mandate and institutional goals combined with the ability to foster an environment conducive to technical excellence, lead/contribute to strategic thinking for the Bank and its sectors and/or countries, and provide leadership with a consistent approach towards staff, clients and shareholders.</p><br> <p>The Principal Adviser is a key position within the MD’s Front Office encompassing a wide range of management and operational functions to support the MD’s delivery of the strategic objectives of the region, including assisting the MD in managing the administrative operations within the MD’s Front Office and supporting the Regional Directors and/ or Heads of Countries in operational and strategic tasks as appropriate.</p><br> <p>The Principal Adviser is an independent role and is expected to act as an interface between the MD’s front office, teams/ ROs in the region, other departments/ units within the Bank, as well as external parties as assigned and delegated by the MD.</p><br> <p><strong>Accountabilities &amp; Responsibilities</strong></p><br> <p><strong>Operational responsibilities:</strong></p><br> <ul> <li>Main counterparties are the Regional Directors and Heads of Offices in the region, Sector and SME regional heads.</li> <li>Works closely with the MD on various policy and operational issues, including input to strategy, presentations, co-ordination with other IFIs and donors, and ad hoc requests, including by proactive initiative, taking the lead when delegated, and keeping abreast of Bank-wide policies and matters that may be impactful for the MD’s region and the Bank.</li> <li>Supports the MD in managing the administrative operations within the MD’s Front Office, including a supervisory role of the budget functions and HR related activities for the Group.</li> <li>Work with the Regional Directors and/or Heads of Countries to address/resolve complex and/or sensitive issues requiring involvement of the MD’s front office.</li> <li>Provide assistance to the relevant Regional Directors and/ or Heads of Countries in their work with other departments within the Bank, ensuring that senior level contacts with other departments, stakeholders and constituencies are consistently maintained and information is shared as appropriate.</li> <li>Assume responsibility for the preparation of regular portfolio/pipeline development reporting/ analysis for the MD to facilitate decision-making as well as input to working papers, briefings and presentations.</li> <li>Review quality of pipeline project records, identify inconsistencies, and direct colleagues to implement adjustments to ensure adequate up-to-date maintenance of data used in strategic planning by the senior management in order to achieve Bank business objectives. Ensure the MD is briefed on any pertinent issues.</li> <li>Monitor the regions performance against scorecard targets, identify variances, and liaise with colleagues and relevant departments to address concerns and improve data consistency, including for appraisal purposes.</li> <li>Represent the MD, as required, at working committees, meetings and events, with an emphasis on sharing relevant information and developments.</li> <li>Reviews and briefs the MD on relevant internal documentation; ensures adequate follow-up on any relevant issues as required and ensures quality control in respect of Bank documents.</li> <li>Prepare or facilitate preparation of briefing packages for high level missions; presentations, marketing documentation, speeches, interviews, as required, for the MD in cooperation with the relevant teams.</li> <li>Oversee the Groups' portfolio performance information and provide necessary updates and data as required by the MDs.</li> <li>Organises and facilitates organisation of regional meetings and events such as off-site events, team retreats as applicable.</li> </ul> <p><strong>Policy/strategic work:</strong></p><br> <ul> <li>Participate and play an active role in Bank-wide discussions and work relating to strategic issues of the region.</li> <li>Ensure that the MD is adequately informed and briefed on relevant policy dialogue initiatives and country or sector strategies and their impact on the region.</li> <li>Develop and implement, or contribute to, various policy and strategic initiatives within the Business Group.</li> <li>Manage SSF allocation for TC projects in the region including contribution in preparation of the SSF (bi) annual plan.</li> </ul> <p><strong>Business Development:</strong></p><br> <ul> <li>Prepare or facilitate preparation of presentations and marketing documentation in cooperation with the relevant Banking teams, including BDU, and other internal departments.</li> <li>Assist the MD in coordinating and preparing business development events outside the Bank.</li> </ul> <p><strong>Staff Management and Budget:</strong></p><br> <ul> <li>Contribute to the resolution of HR-related issues within the Team.</li> <li>Work with HR Department to assist the MDs in effective processing of any relevant HR issues.</li> <li>Actively contribute to the implementation and monitoring of the engagement action plans for the Business Groups.</li> <li>Assist the MD in business planning and budget negotiations as may be required from time to time.</li> </ul> <p><strong>Essential Skills, Experience &amp; Qualifications</strong></p><br> <ul> <li>Principal level, relevant investment, finance or policy experience coupled with sound understanding of the Bank’s mandate, processes and policies</li> <li>Sound understanding and good knowledge of issues related to banking and RO management</li> <li>Relevant university degree</li> <li>Strong leadership, management, communication and interpersonal skills</li> <li>Proven business judgement and high ethical and professional standards</li> <li>Demonstrated ability to manage and complete transactions/policy projects</li> <li>Excellent time and project management skills</li> <li>Excellent business report writing skills</li> <li>Excellent English language skills (both written and oral)</li> <li>Relevant geographical experience</li> </ul> <p><strong>Competencies &amp; Personal Attributes</strong></p><br> <ul> <li>Strategic vision and thought leadership, ability to look beyond the immediate constraints and see the bigger picture</li> <li>Ability to prioritise and manage multiple complex tasks with an emphasis on timely completion</li> <li>Ability to persuade and influence a range of stakeholders, to negotiate and to bring others around to your point of view and reach constructive outcomes</li> <li>Results oriented, self-motivated individual with pro-active approach</li> <li>An analytical problem solver, with the ability to identify issues and work towards effective solutions in a methodical manner</li> <li>A facilitator able to build and maintain effective working relationship within the Banking Department and across the organisation</li> <li>High level of personal integrity</li> <li>Attention to detail</li> </ul> <p><span><span><strong>What is it like to work at the EBRD? / About EBRD&nbsp;</strong></span></span></p><br> <p><span><span>Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.&nbsp;&nbsp;</span></span></p><br> <p><span><span>At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.&nbsp;</span></span></p><br> <p><span><span>The EBRD environment provides you with:&nbsp;</span></span></p><br> <ul> <li><span><span>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.&nbsp;</span></span></li> <li><span><span>A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.</span></span></li> <li><span><span>A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.&nbsp;</span></span></li> <li><span><span>An environment that places sustainability, equality and digital transformation at the heart of what we do.&nbsp;</span></span></li> <li><span><span>A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.&nbsp;</span></span></li> </ul> <p><span><span>Diversity is one of the Bank’s core values which are at the heart of everything it does.&nbsp; As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.&nbsp;&nbsp;&nbsp;</span></span></p><br> <p><span><span>Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).&nbsp;</span></span></p><br> </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Senior UI/UX Designer to drive end-to-end product design for impactful digital solutions across web and mobile platforms. This role focuses on creating intuitive, user-centred experiences that solve real user problems while meeting business objectives. The individual will work closely with product managers, developers, and fellow designers, owning the design journey from concept through to launch in an agile delivery environment.</p> <h4>What you’ll do</h4> <ul> <li>Lead the end-to-end design process from discovery through to delivery for assigned initiatives.</li> <li>Own and evolve user flows, wireframes, prototypes, and high-fidelity interface designs.</li> <li>Define, maintain, and contribute to design systems, component libraries, and style guides.</li> <li>Advocate for usability, accessibility, and inclusive design standards across all products.</li> <li>Collaborate with cross-functional teams to ensure design feasibility, quality, and consistency.</li> <li>Conduct and support user research and usability testing to validate design decisions.</li> <li>Make evidence-based design decisions informed by research, data, and industry best practices.</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced UI/UX or product designer with a strong track record of delivering end-to-end digital product designs in agile environments.</li> <li>Highly proficient in Figma, including advanced use of components, auto-layout, variables, tokens, and collaborative workflows.</li> <li>Confident in designing responsive experiences across multiple devices and platforms.</li> <li>Knowledgeable in UX principles, accessibility standards, and modern design best practices.</li> <li>Skilled at translating complex requirements into simple, intuitive user experiences.</li> <li>A clear communicator who can present and explain design decisions to diverse stakeholders.</li> <li>Holds a bachelor’s degree in product design, computer engineering, computer science, or a related field, or has equivalent practical experience.</li> <li>Brings a portfolio that demonstrates impactful, user-centred design outcomes.</li> <li>Excellent English level.</li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li>Experience designing AI-driven products or integrating AI into design workflows.</li> <li>Hands-on experience with scalable design systems and design tokens.</li> <li>Experience conducting moderated and unmoderated usability testing.</li> <li>Motion design or micro-interaction prototyping capability.</li> <li>Working knowledge of HTML and CSS to support effective design handovers.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <p>You will have the opportunity to work on meaningful digital products with real user impact, collaborate with multidisciplinary teams, and influence design standards at scale. The role offers exposure to complex design challenges, ownership of key design outcomes, and the chance to shape user experiences across web and mobile platforms within a global organisation.</p> <h4>What skills you will learn</h4> <ul> <li>Advanced design system thinking and scalable component architecture.</li> <li>Deeper expertise in accessibility and inclusive design practices.</li> <li>Stronger research-led and data-informed design decision-making.</li> <li>Enhanced collaboration skills within agile, cross-functional delivery teams.</li> <li>Broader exposure to emerging practices such as AI-supported design workflows.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.<br> As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.<br> We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced RAN optimisation expert to drive radio network performance across 2G, 3G, 4G, and 5G technologies. This role focuses on ensuring excellent customer experience through continuous monitoring, troubleshooting, optimisation, and auditing of radio access networks. The individual will contribute to network strategy evolution, capacity planning, and technical governance while supporting knowledge growth across the wider optimisation community.</p> <h4>What you’ll do</h4> <ul> <li>Monitor, troubleshoot, and optimise radio network performance across a defined area using system KPIs, field measurements, and crowdsourced data</li> <li>Identify and resolve worst-cell and accessibility, retainability, and throughput issues</li> <li>Conduct radio optimisation audits covering parameters, neighbours, licences, and hardware configurations</li> <li>Propose and assess optimisation actions, including physical and software-based solutions</li> <li>Lead utilisation and capacity studies across radio resources, interfaces, and signalling channels</li> <li>Support multi-carrier strategies and multi-RAT interoperability for circuit-switched and packet-switched services</li> <li>Evaluate new software releases and features, including trials and parameter assessments</li> <li>Support customer complaint resolution and prepare networks for special events</li> <li>Contribute to global audits and regional studies to maintain consistent network performance</li> <li>Share knowledge, mentor less-experienced colleagues, and contribute to team technical development</li> <li>Provide technical guidance and influence across optimisation teams and stakeholders</li> </ul> <h4>Who you are</h4> <ul> <li>Degree-qualified in electrical, communications, or electronic engineering</li> <li>Bring extensive experience (typically 8+ years) in radio planning and optimisation</li> <li>Demonstrate strong hands-on expertise across 2G, 3G, 4G, and 5G technologies</li> <li>Experienced in analysing KPIs, traces, field measurements, and crowdsourced data</li> <li>Comfortable working with optimisation tools and reporting platforms (e.g. TEMS, MS Office)</li> <li>Experienced in capacity management, traffic steering, feature trials, and vendor swap activities</li> <li>Confident communicator with strong stakeholder, presentation, and reporting skills</li> <li>Able to provide technical leadership and collaborate across diverse teams</li> <li>Exposure to multi-vendor environments is advantageous</li> <li>Automation or programming capability is a plus</li> <li>German language proficiency (B2 level) is an advantage</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on advanced radio technologies, including large-scale 5G networks</li> <li>Exposure to regional and global optimisation programmes and audits</li> <li>A collaborative environment that values learning, knowledge-sharing, and technical excellence</li> <li>The chance to influence network strategy and customer experience at scale</li> <li>Career development within a global technology organisation</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced optimisation techniques across multi-RAT and multi-carrier networks</li> <li>Deeper exposure to capacity modelling, traffic forecasting, and performance governance</li> <li>Hands-on experience with new software features, releases, and optimisation innovations</li> <li>Enhanced stakeholder management and technical influencing skills</li> <li>Broader understanding of end-to-end network performance and service impact</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br> We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br> With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled Customer Senior Project Manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <p><strong>Vision, planning and control</strong><br> Define and communicate the high-level vision and desired future state for the programme.<br> Create detailed programme plans, including resource requirements, interdependencies, and critical paths.<br> Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.<br> Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</p> <p><strong>Organisation & leadership</strong><br> Build and lead high-performing cross-functional teams.<br> Clarify skills requirements and manage recruitment and development during engagement.<br> Act as a coach and mentor, fostering collaboration and motivation.<br> Influence relationships with internal and external stakeholders and support effective business change.</p> <p><strong>Quality assurance and reporting</strong><br> Apply quality assurance standards across all work streams.<br> Implement robust reporting mechanisms for budget, timelines, and KPIs.<br> Maintain accurate financial and project documentation, including lessons learned and closure reports.</p> <p><strong>Risk, issue and change management</strong><br> Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</p> <p><strong>Financial management</strong><br> Align outcomes with benefits realisation plans and manage scope changes effectively.<br> Maintain business cases and ensure ongoing viability of projects and programmes.<br> Forecast and report on budgets and expenditure accurately.</p> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled customer senior project manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology, and transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry, and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an Application Architect to join our centralised IT organisation within VOIS. This role plays a critical part in defining and governing the application architecture across the entire VOIS landscape, supporting over 17,000 colleagues globally. The individual will shape a consistent, scalable, and secure application architecture model that enables business growth across multiple locations while ensuring alignment with Vodafone Group standards. The role also supports early-stage initiatives by reviewing technical solutions, guiding architecture-compliant designs, and enabling informed decision-making for new and evolving applications.</p> <h4>What you'll do</h4> <ul> <li>Define and own the application infrastructure architecture across the VOIS organisation, promoting adoption and alignment across business and technology stakeholders</li> <li>Develop and maintain a VOIS-wide application architecture model that supports scalability, consistency, and long-term growth</li> <li>Review and approve solution designs for new and existing internal applications to ensure compliance with agreed architecture standards</li> <li>Support service transition and early-stage projects through architecture guidance, effort estimation, vendor evaluation, and implementation approach recommendations</li> <li>Ensure application architecture alignment with network, infrastructure, and Vodafone Group IT architecture standards</li> <li>Collaborate closely with infrastructure, security, and implementation teams to embed security, resilience, and performance by design</li> <li>Own and maintain the Application Lifecycle Management tool, ensuring accurate visibility of all applications in use across VOIS</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced application architecture professional with a background in global IT or telecommunications environments</li> <li>Skilled in designing reference architecture models for complex, enterprise-scale application landscapes</li> <li>Experienced in integrating AI-driven capabilities, including generative AI, large language models, and retrieval-augmented generation, into core business applications</li> <li>Knowledgeable in cloud-native and scalable architectures using platforms such as Azure, AWS, or GCP, with experience in microservices, containerisation, and operational pipelines</li> <li>Familiar with recognised architecture and IT service frameworks such as TOGAF, COBIT, ITIL, and eTOM</li> <li>Confident in translating business needs into technical blueprints that deliver measurable value and alignment with organisational objectives</li> <li>Experienced in designing secure, compliant, and resilient end-to-end solutions in collaboration with information security teams</li> <li>Holds a relevant technical degree and brings at least four years of experience in CRM or business application architecture</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>The opportunity to influence and shape application architecture across a large, international organisation</li> <li>Exposure to enterprise-scale digital transformation initiatives within a global technology environment</li> <li>Collaboration with diverse, cross-functional teams across multiple countries</li> <li>The ability to work with modern cloud, AI, and architecture frameworks in a complex, evolving landscape</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced enterprise application architecture governance at scale</li> <li>Practical integration of AI technologies into core business platforms</li> <li>Strategic business-to-technology alignment within a global shared services model</li> <li>Cross-market collaboration and influence within a matrix organisation</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive, and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 7 years of experience managing major programmes within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact programmes for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Monitoring Service Owner – IT Infrastructure to lead the end-to-end ownership of monitoring services, ensuring stability, availability, and optimal performance. This role focuses on proactive monitoring, effective alerting, and continuous optimisation, while aligning services with business requirements, compliance standards, and cloud transformation strategies. The individual will act as a technical escalation point, support operational excellence, and drive continuous improvement within infrastructure services.</p> <h4>What you’ll do</h4> <ul> <li>Own and manage end-to-end monitoring services to ensure high availability, performance, and reliability.</li> <li>Perform root cause analysis (RCA), resolve incidents, and deliver permanent solutions.</li> <li>Coordinate, prepare, and implement service change requests and ensure readiness for CAB reviews.</li> <li>Monitor service performance, generate reports, and prepare service analysis for monthly review meetings.</li> <li>Lead continuous service improvement (CSI) initiatives and deliver operational enhancements.</li> <li>Act as a technical escalation point across service desks, support teams, and SMEs.</li> <li>Maintain and update operational documentation, including user guides and work instructions.</li> <li>Conduct operational assessments for projects and provide input for go-live decisions.</li> <li>Develop automation scripts and solutions to improve efficiency and reduce manual intervention.</li> <li>Collaborate with internal stakeholders to align service delivery with business needs and technical strategy.</li> <li>Monitor ticket quality, coach SMEs, and support capability development across the team.</li> </ul> <h4>Who you are</h4> <ul> <li>A professional with a degree in engineering, computer science, or a related field.</li> <li>An experienced individual with extensive hands-on expertise in Azure monitoring and administration.</li> <li>Skilled in Azure Monitor tools, including log analytics, metrics, alerts, dashboards, and diagnostic settings.</li> <li>Proficient in Kusto Query Language (KQL) for queries, dashboards, and reporting.</li> <li>Knowledgeable in Infrastructure as Code (IaC) tools such as Terraform or ARM templates.</li> <li>Experienced in SCOM and PowerShell scripting for automation and troubleshooting.</li> <li>Certified in ITIL Foundation or equivalent service management frameworks.</li> <li>Familiar with telemetry concepts, reporting tools, and performance analysis.</li> <li>A collaborative communicator with strong interpersonal, organisational, and problem-solving skills.</li> <li>Comfortable working in large-scale production environments with a quality and customer-focused approach.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead critical infrastructure services in a global organisation.</li> <li>Exposure to advanced cloud monitoring tools and large-scale IT environments.</li> <li>Collaborative and inclusive team culture focused on innovation and improvement.</li> <li>Continuous learning through real-world service optimisation and transformation initiatives.</li> <li>Engagement in cross-functional projects with high business impact.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced cloud monitoring and observability practices.</li> <li>Service ownership and end-to-end operational management.</li> <li>Automation and scripting for infrastructure efficiency.</li> <li>Stakeholder management and technical leadership.</li> <li>Continuous improvement methodologies and service optimisation strategies.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <p><strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li></p> <p><strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li></p> <p><strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li></p> <p><strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li></p> <p><strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li></p> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.<br> Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.<br> Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.<br> Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.<br> Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.<br> Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.<br> Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.<br> Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.<br> Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.<br> Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.<br> Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.<br> Excellent command of English, both written and spoken.<br> Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Support the Commercial Property Management function by overseeing the operational, financial, and community performance of the commercial office portfolio. The role is responsible for managing tenant relationships, service charge administration, asset enhancement initiatives, and day-to-day property operations while ensuring compliance with lease obligations, landlord requirements, and statutory regulations. The position plays a key role in maximizing occupancy, enhancing tenant satisfaction and retention, improving operational efficiency, and collaborating with Leasing, Facilities Management, Finance, and Development teams to optimize long-term asset performance and value.</p> <h4>What you will do</h4> <ul> <li>Manage the operational and commercial performance of the office portfolio to maximize occupancy, tenant retention, and long-term asset value.</li> <li>Build and maintain strong relationships with tenants, owners, consultants, contractors, and internal stakeholders to deliver a high-quality tenant experience.</li> <li>Lead tenant engagement initiatives, resolve escalations, and implement community programs that enhance customer satisfaction and retention.</li> <li>Identify, develop, and deliver asset enhancement initiatives that improve operational efficiency, sustainability, tenant experience, and overall asset performance.</li> <li>Oversee service charge budgeting, financial reporting, cost recovery, and cost optimization initiatives in collaboration with Finance and relevant stakeholders.</li> <li>Coordinate with Facilities Management and Operations teams to ensure effective maintenance, service delivery, contractor performance, and business continuity.</li> <li>Oversee tenant fit-out approvals, technical reviews, and project execution, ensuring compliance with landlord standards, lease obligations, and statutory requirements.</li> <li>Monitor property performance, operational KPIs, budgets, and tenant satisfaction metrics, preparing regular reports and recommending continuous improvement initiatives.</li> <li>Lead, coach, and develop the property management team, fostering a culture of accountability, operational excellence, and customer-centric service delivery.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>10+ years of experience in Commercial Property Management, Asset Management, Facilities Management, Real Estate Operations, or Mixed-Use Developments, with at least 3 years in a leadership role.</li> <li>Proven experience managing commercial office portfolios, including tenant relationship management, service charge administration, and operational governance.</li> <li>Strong understanding of commercial building systems, MEP infrastructure, property operations, fit-out coordination, and asset management principles.</li> <li>Demonstrated experience delivering asset enhancement initiatives, operational improvements, and value creation programs that enhance tenant satisfaction and long-term asset performance.</li> <li>Experience managing service charge budgets, financial performance, reporting, and cost optimization initiatives.</li> <li>Strong stakeholder management skills with the ability to collaborate effectively with tenants, owners, consultants, contractors, Leasing, Facilities Management, Finance, and Operations teams.</li> <li>Excellent communication, leadership, organizational, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Proficiency in Microsoft Office applications and property management or reporting systems, with strong data analysis and reporting capabilities.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related Engineering discipline.</li> <li>Professional certifications in Property Management, Facilities Management, Asset Management, or Project Management are considered an advantage.</li> <li>Strong knowledge of commercial property governance, MEP operations, service charge management, fit-out processes, and asset enhancement strategies.</li> <li>Good understanding of local regulations, health & safety requirements, and statutory compliance for commercial properties.</li> <li>Demonstrated ability to lead high-performing teams, influence stakeholders, and drive operational excellence.</li> <li>Excellent command of English, both written and spoken.</li> <li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About the company</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Provide high-level executive, administrative, and clerical support to the Managing Director, ensuring the efficient operation of the office and effective management of day-to-day activities. The role requires handling confidential information with discretion, interacting with senior stakeholders, and supporting key business initiatives through coordination, communication management, report preparation, and project support.</p> <h4>What you will do</h4> <strong>Executive & technical support</strong><br> <li>Prepare high-quality executive presentations, reports, dashboards, and other business materials as requested by the Managing Director.</li> <li>Support the tracking of key initiatives, action plans, and management updates.</li> <li>Ensure all reports and presentations are accurate, professional, and delivered within agreed timelines.</li> <strong>Calendar & meeting management</strong><br> <li>Manage and maintain the Managing Director’s calendar, appointments, and daily schedule.</li> <li>Coordinate meetings, prepare agendas, and ensure all required materials are available in advance.</li> <li>Attend meetings as required, record minutes, and follow up on action items.</li> <li>Ensure agendas are distributed at least 24 hours before meetings and minutes are circulated within 24 hours after meetings.</li> <strong>Executive administration</strong><br> <li>Serve as the primary point of contact for the Managing Director, liaising with internal and external stakeholders.</li> <li>Draft and prepare correspondence, reports, presentations, meeting materials, and other business documents.</li> <li>Screen and manage calls, inquiries, and requests, ensuring timely and professional responses.</li> <li>Handle confidential and sensitive matters with the highest level of discretion and professionalism.</li> <strong>Travel & expense management</strong><br> <li>Coordinate domestic and international travel arrangements, including flights, accommodation, visas, transportation, and related documentation.</li> <li>Ensure all travel plans align with business needs and company travel policies.</li> <li>Prepare and process travel expense claims and reimbursements accurately and on time.</li> <li>Identify cost-effective travel solutions while maintaining efficiency and convenience.</li> <strong>Office & resource management</strong><br> <li>Oversee the upkeep of the Managing Director’s office and ensure all equipment and facilities are fully operational.</li> <li>Manage office supplies, stationery, and refreshments, maintaining adequate stock levels while controlling costs.</li> <li>Coordinate maintenance requests and office support services as required.</li> <strong>Document management & communication</strong><br> <li>Maintain organized filing systems, records, and document-tracking processes.</li> <li>Coordinate incoming and outgoing correspondence, ensuring timely distribution and follow-up.</li> <li>Prepare routine communications and responses on behalf of the Managing Director when required.</li> <li>Ensure all documentation is accurately maintained, readily accessible, and handled confidentially.</li> <h4>Required skills to be successful</h4> <li>7+ years of experience in executive administration, with at least 5 years supporting senior management as a Personal Assistant, Executive Assistant, or Executive Secretary in a large organization and fast-paced environment.</li> <li>Excellent verbal communication and interpersonal skills, with the ability to interact effectively with senior stakeholders and handle confidential information with discretion.</li> <li>Strong written communication skills, including the ability to prepare reports, presentations, correspondence, meeting minutes, and business documentation to a high professional standard.</li> <li>Excellent organizational and time management skills, with the ability to manage multiple priorities, coordinate schedules, and meet tight deadlines.</li> <li>Strong administrative and coordination skills, with a proactive approach to problem-solving and task management.</li> <li>Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.</li> <li>High level of attention to detail and accuracy in managing documentation, communications, and executive schedules.</li> <li>Ability to work independently while maintaining strong collaboration with internal and external stakeholders.</li> <h4>What equips you for the role</h4> <li>Bachelor’s degree is required.</li> <li>Previous experience supporting C-level executives, Managing Directors, or senior leadership teams is highly preferred.</li> <li>Demonstrated ability to work in a confidential environment while exercising sound judgment and professionalism.</li> <li>Strong business acumen and understanding of corporate office operations.</li> <li>Excellent command of English, both written and spoken.</li> <li>Strong communication, stakeholder management, and teamwork capabilities.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li> <strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li> <strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li> <strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li> <strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.</p> <p>Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.</p> <p>Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.</p> <p>Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.</p> <p>Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.</p> <p>Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.</p> <p>Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.</p> <p>Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.</p> <p>Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.</p> <p>Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.</p> <p>Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.</p> <p>Excellent command of English, both written and spoken.</p> <p>Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced full stack engineer with strong Java expertise and modern front-end capabilities to design, build and deliver scalable enterprise applications. This role involves owning medium-to-large features end-to-end, contributing to system architecture, and supporting team excellence through code quality, collaboration, and continuous improvement.</p> <h4>What you’ll do</h4> <ul> <li>Own feature delivery end-to-end – lead technical design, development, and implementation of medium-to-large features, ensuring alignment with architecture and requirements.</li> <li>Develop high-quality, scalable applications using Java, Spring Boot, React, Node.js, and related technologies within a microservices environment.</li> <li>Review and improve code quality by conducting structured code reviews, ensuring adherence to standards, security practices, and clean architecture principles.</li> <li>Troubleshoot and resolve defects reported by customers or testing teams, ensuring minimal disruption and continuous service improvement.</li> <li>Implement testing practices including unit testing and supporting automation to ensure reliable and maintainable software.</li> <li>Drive continuous improvement by creating reusable components, automation tools, and templates that enhance productivity and consistency.</li> <li>Collaborate on system design and platform optimization while considering infrastructure constraints, scalability, and performance.</li> <li>Support team growth and capability building by contributing to hiring processes and sharing knowledge across the team.</li> <li>Maintain clear technical documentation to support maintainability and knowledge transfer.</li> </ul> <h4>Who you are</h4> <ul> <li>4+ years of experience in full stack development.</li> <li>Bachelor’s degree in computer science, engineering, or a related field.</li> <li>Strong proficiency in Java, Spring/Spring Boot.</li> <li>Experience with microservices, APIs, and enterprise-grade system design.</li> <li>Good experience in React and Next.js.</li> <li>Knowledge of AWS, Docker, Kubernetes, and CI/CD practices.</li> <li>Familiarity with databases (Oracle, MySQL, MongoDB) and caching solutions such as Redis.</li> <li>Understanding of security best practices and code quality tools (e.g., SonarQube).</li> <li>Exposure to clean architecture or domain-driven design approaches.</li> <li>Strong problem-solving, analytical, and communication skills.</li> <li>Ability to work both independently and collaboratively, demonstrating accountability and adaptability.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunities to work on large-scale, enterprise-level systems within a global organisation.</li> <li>Exposure to modern technologies and cloud-native architectures.</li> <li>A collaborative and supportive team environment focused on continuous improvement.</li> <li>Participation in technical decision-making and feature ownership.</li> <li>Career progression opportunities aligned with internal mobility policies.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced microservices architecture and distributed systems design.</li> <li>Cloud engineering practices using AWS and container orchestration tools.</li> <li>DevOps and CI/CD pipeline optimization.</li> <li>Code quality, automation, and engineering productivity enhancements.</li> <li>Scalable front-end and back-end integration patterns.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p> <h4>About this role</h4> <p>We are seeking a skilled and collaborative senior software developer with expertise in ReactJS to build high-quality, scalable, and secure web applications. The individual will work across the full stack—supporting design, development, deployment, and ongoing optimisation—while contributing to architectural decisions and mentoring other developers. This role is ideal for candidates who enjoy solving complex problems, working with modern JavaScript frameworks, and partnering closely with cross-functional teams to shape digital solutions.</p> <h4>What you'll do</h4> <ul> <li>Design, develop, and deliver web applications across the full lifecycle, including concept, build, deployment, testing, release, and ongoing support.</li> <li>Create intuitive and engaging user interfaces using modern frontend technologies.</li> <li>Collaborate with product owners, QA teams, and designers to translate business needs into high-quality technical solutions.</li> <li>Ensure best practices in coding, testing, and performance optimisation.</li> <li>Keep abreast of the latest trends in progressive web apps (PWA), web, and mobile technologies.</li> <li>Apply MVC design patterns within the PWA development model.</li> <li>Integrate third-party APIs effectively and securely.</li> <li>Support user interaction design on web applications through strong frontend development skills.</li> <li>Participate in code reviews and uphold engineering standards.</li> <li>Provide mentorship to junior team members.</li> <li>Utilise strong logical and problem-solving capabilities to debug and troubleshoot complex issues.</li> <li>Work with React’s ecosystem and Webpack configuration.</li> </ul> <h4>Who you are</h4> <ul> <li>A professional with 4+ years of hands-on development experience.</li> <li>Proficient in ReactJS.</li> <li>Skilled in PWA development, HTML5, JavaScript, Bootstrap, CSS, jQuery, and general web development.</li> <li>Strong in data structures, algorithms, debugging, and troubleshooting.</li> <li>Familiar with the broader React ecosystem and Webpack.</li> <li>A collaborative individual who values inclusive teamwork and continuous improvement.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on cutting-edge web technologies and digital transformation projects.</li> <li>Exposure to global teams and cross-functional collaboration.</li> <li>A culture that values innovation, learning, and continuous improvement.</li> <li>Career growth through mentoring and leadership opportunities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Architectural decision-making and design patterns.</li> <li>Progressive web app (PWA) development.</li> <li>Integration of modern frameworks like NestJS and NextJS.</li> <li>Best practices in debugging, testing, and deployment.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology, and transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry, and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p></p><p></p>