Economic Analyst Jobs in Egypt
2117 Jobs Found
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced senior DevOps engineer to design, build, and optimise modern cloud-native platforms and infrastructure. This role is ideal for a professional with strong expertise in AWS, Kubernetes, infrastructure as code, and CI/CD automation, who is passionate about platform reliability, observability, security, and scalable engineering practices. The successful candidate will contribute to resilient, automated environments that support digital products and services while driving operational excellence through modern DevOps methodologies.</p>
<h4>What you’ll do</h4>
<ul>
<li>Design, implement, and maintain cloud infrastructure within AWS environments.</li>
<li>Automate infrastructure provisioning and management using Terraform, with Terragrunt experience considered beneficial.</li>
<li>Build, optimise, and support Kubernetes-based platforms and containerised applications.</li>
<li>Implement and manage GitOps deployment practices using ArgoCD.</li>
<li>Develop, maintain, and enhance CI/CD pipelines using GitHub Actions.</li>
<li>Administer Linux-based environments, ensuring stability, performance, and effective troubleshooting.</li>
<li>Apply cloud security best practices, including IAM, networking, and access management controls.</li>
<li>Enhance platform observability through monitoring, logging, tracing, and reliability engineering practices.</li>
<li>Work with tools such as Loki, Tempo, Prometheus, Grafana, and OpenTelemetry to improve operational insights and system performance.</li>
<li>Collaborate with cross-functional teams to support platform scalability, reliability, and continuous improvement initiatives.</li>
<li>Contribute to the adoption of modern engineering and automation practices across the technology landscape.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Strong experience with AWS cloud platforms and infrastructure automation.</li>
<li>Hands-on experience with Kubernetes, containerised applications, and GitOps-based deployments using ArgoCD.</li>
<li>Solid expertise in infrastructure as code using Terraform; experience with Terragrunt is advantageous.</li>
<li>Proven experience building and maintaining CI/CD pipelines with GitHub Actions.</li>
<li>Strong Linux administration, troubleshooting, and systems management skills.</li>
<li>Good understanding of cloud security principles, IAM, networking, and access management.</li>
<li>Experience with observability, monitoring, logging, and platform reliability practices, including Loki, Tempo, Prometheus, Grafana, and OpenTelemetry.</li>
<li>Familiarity with Microsoft Azure is beneficial.</li>
<li>Exposure to Airflow or data engineering environments is advantageous.</li>
<li>Interest or experience in enterprise AI or generative AI platforms is considered a plus.</li>
<li>Strong collaboration, problem-solving, and continuous learning mindset.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work with modern cloud-native technologies across AWS, Kubernetes, GitOps, and infrastructure as code.</li>
<li>Exposure to large-scale enterprise environments and platform engineering best practices.</li>
<li>Involvement in reliability, observability, and automation initiatives that drive meaningful business outcomes.</li>
<li>Collaboration with diverse technology teams across a global organisation.</li>
<li>Opportunity to expand expertise in emerging areas such as Azure, data engineering, and enterprise AI platforms.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced cloud architecture and automation practices.</li>
<li>Enterprise-scale Kubernetes platform management.</li>
<li>Modern GitOps delivery approaches using ArgoCD.</li>
<li>Infrastructure security, governance, and access management.</li>
<li>End-to-end observability and site reliability engineering practices.</li>
<li>Cross-functional collaboration within global technology organisations.</li>
<li>Exposure to AI-enabled platforms and data-driven engineering ecosystems.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking an experienced Senior DevOps Engineer to design, build, and optimise modern cloud-native platforms and infrastructure. This role is ideal for a professional with strong expertise in AWS, Kubernetes, Infrastructure as Code, and CI/CD automation, who is passionate about platform reliability, observability, security, and scalable engineering practices. The successful candidate will contribute to resilient, automated environments that support digital products and services while driving operational excellence through modern DevOps methodologies.<br><br><br><b>What you’ll do</b>
<br>Design, implement, and maintain cloud infrastructure within AWS environments.<br>
Automate infrastructure provisioning and management using Terraform, with Terragrunt experience considered beneficial.<br>
Build, optimise, and support Kubernetes-based platforms and containerised applications.<br>
Implement and manage GitOps deployment practices using ArgoCD.Develop, maintain, and enhance CI/CD pipelines using GitHub Actions.Administer Linux-based environments, ensuring stability, performance, and effective troubleshooting.<br>
Apply cloud security best practices, including IAM, networking, and access management controls.<br>
Enhance platform observability through monitoring, logging, tracing, and reliability engineering practices.<br>
Work with tools such as Loki, Tempo, Prometheus, Grafana, and OpenTelemetry to improve operational insights and system performance.<br>
Collaborate with cross-functional teams to support platform scalability, reliability, and continuous improvement initiatives.<br>
Contribute to the adoption of modern engineering and automation practices across the technology landscape.<br><br><br><b>Who you are</b>
<br>Strong experience with AWS cloud platforms and infrastructure automation.<br>
Hands-on experience with Kubernetes, containerised applications, and GitOps-based deployments using ArgoCD.<br>
Solid expertise in Infrastructure as Code using Terraform; experience with Terragrunt is advantageous.<br>
Proven experience building and maintaining CI/CD pipelines with GitHub Actions.<br>
Strong Linux administration, troubleshooting, and systems management skills.<br>
Good understanding of cloud security principles, IAM, networking, and access management.<br>
Experience with observability, monitoring, logging, and platform reliability practices, including Loki, Tempo, Prometheus, Grafana, and OpenTelemetry.<br>
Familiarity with Microsoft Azure is beneficial.<br>
Exposure to Airflow or Data Engineering environments is advantageous.<br>
Interest or experience in Enterprise AI or Generative AI platforms is considered a plus.<br>
Strong collaboration, problem-solving, and continuous learning mindset.<br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>Opportunity to work with modern cloud-native technologies across AWS, Kubernetes, GitOps, and Infrastructure as Code.<br>
Exposure to large-scale enterprise environments and platform engineering best practices.<br>
Involvement in reliability, observability, and automation initiatives that drive meaningful business outcomes.<br>
Collaboration with diverse technology teams across a global organisation.<br>
Opportunity to expand expertise in emerging areas such as Azure, Data Engineering, and Enterprise AI platforms.<br><br><br><b>What skills you will learn</b>
<br>Advanced cloud architecture and automation practices.<br>
Enterprise-scale Kubernetes platform management.<br>
Modern GitOps delivery approaches using ArgoCD.Infrastructure security, governance, and access management.<br>
End-to-end observability and Site Reliability Engineering practices.<br>
Cross-functional collaboration within global technology organisations.<br>
Exposure to AI-enabled platforms and data-driven engineering ecosystems.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>LinkedIn: VOIS LinkedIn<br>
Facebook: VOIS Facebook<br>
Instagram: VOIS Instagram<br>
You can also chat with our employees to learn more about our projects: Employee Connect<br><br><br><br>
</div>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The forklift operator is responsible for efficient and safe handling of goods within the warehouse. The role involves executing the receiving process with precision to ensure order accuracy and timely stock availability for stores. Success involves collaborating with the team to achieve departmental goals while adhering to IKEA's operational standards. The operator must utilize their knowledge of logistics and warehouse procedures to maintain inventory integrity and enhance goods availability. Commitment to health, safety, and security measures is crucial to prevent incidents and foster a supportive work environment.</p>
<h4>What you will do</h4>
<li>Execute the receiving process efficiently and safely with high accuracy.</li>
<li>Ensure warehouse operations are secured for preparing and picking orders for stores.</li>
<li>Develop and apply knowledge of IKEA operations to improve processes.</li>
<li>Contribute to the timely execution of store warehouse tasks to ensure high goods availability.</li>
<li>Work according to inventory guidelines to maintain data integrity and maximize product availability.</li>
<li>Follow all IKEA health, safety, and security rules to prevent incidents.</li>
<li>Support colleagues in the department and other store areas when necessary.</li>
<h4>Required skills to be successful</h4>
<li>Proficient in retail and logistics processes.</li>
<li>Ability to prioritize and organize tasks efficiently.</li>
<li>Good interpersonal skills with a friendly demeanor.</li>
<li>Strong attention to detail and personal discipline.</li>
<h4>What qualifies you for the role</h4>
<li>2-3 years of experience in warehouse operations.</li>
<li>Knowledge of warehouse procedures.</li>
<li>Skilled in retail and logistics processes and methods.</li>
<li>Familiarity with IKEA brand, culture, and values.</li>
<li>Mandatory driving license for forklift machines.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br> <p><b>Overview of the role:</b></p><br> <p>Support the Financial Planning & Analysis (FP&A) function by managing budgeting, forecasting, financial reporting, and business performance analysis across the ResiComm business. The role is responsible for supporting the end-to-end financial planning cycle, preparing accurate financial insights, performance reports, and analytical outputs, while partnering with cross-functional teams and Regional Finance to meet reporting requirements. The position plays a key role in enhancing financial planning and reporting processes, supporting business performance and strategic decision-making, ensuring compliance with Group finance policies and accounting standards, and driving continuous improvement across the finance function.</p><br> <p><b>What you will do:</b></p><br> <ul><li>Support the monthly financial reporting and closing process by preparing accurate financial reports, monitoring balance sheet integrity, and performing detailed account analysis.</li><li>Prepare monthly management reporting packages and financial performance analyses to support business reviews and management decision-making.</li><li>Conduct financial analysis across key business cycles, including sales, leasing, working capital, and project financing, providing actionable insights to support business performance.</li><li>Support the annual budgeting process, rolling forecasts, long-term business planning, and cash flow forecasting to ensure alignment with business objectives.</li><li>Partner with Treasury and key stakeholders to support project funding requirements, cash flow management, and financial planning activities.</li><li>Monitor business performance through variance analysis, financial reporting, and performance reviews, identifying risks, opportunities, and improvement initiatives.</li><li>Prepare financial reports, schedules, and analytical models to support strategic planning, business decisions, and internal and external reporting requirements.</li><li>Collaborate with Business Teams, Shared Services, Regional Finance, Group Finance, and internal stakeholders to deliver accurate financial reporting and analysis while supporting business requirements.</li><li>Contribute to finance transformation initiatives, including reporting automation, system enhancements, and process improvement projects to strengthen financial planning and reporting capabilities.</li></ul> <p><b>Required Skills to be successful:</b></p><br> <ul><li>3+ years of experience in Credit Control, Accounts Receivable, Finance, or Accounting, with experience managing customer collections, debt recovery, and receivables within a corporate environment.</li><li>Proven experience in credit control, collections, customer account management, reconciliations, aging analysis, and reducing overdue receivables while maintaining strong customer relationships.</li><li>Hands-on experience with ERP systems, preferably SAP or Yardi, with the ability to manage financial records, customer accounts, and reporting efficiently.</li><li>Strong analytical, problem-solving, and organizational skills, with the ability to manage multiple priorities, large customer portfolios, and meet reporting deadlines.</li><li>Experience supporting business operations through financial analysis, customer account reviews, billing support, and cross-functional collaboration.</li><li>Excellent communication and negotiation skills, with the ability to engage effectively with corporate clients, high-net-worth individuals, and internal stakeholders.</li><li>Advanced Microsoft Excel skills, including experience managing large datasets, databases, and financial reporting.</li></ul> <p><b>What equips you for the role:</b></p><br> <ul><li>Bachelor's degree in Accounting, Finance, Commerce, or a related discipline. A postgraduate qualification is considered an advantage.</li><li>1–3 years of experience in Finance, Accounting, or Financial Planning & Analysis, with experience in the Real Estate industry considered a plus. Exposure to the Real Estate, Construction, or Project Management sectors is preferred.</li><li>Strong understanding of management reporting, budgeting, forecasting, financial analysis, and accounting principles.</li><li>Knowledge of Egyptian Accounting Standards (EAS), IAS/IFRS, financial statement preparation, and financial reporting best practices.</li><li>Experience working with ERP financial systems, preferably SAP and Yardi.</li><li>Professional qualifications such as CPA, CA, CMA, ACCA, CFA, CIMA, or an MBA are considered an advantage.</li></ul> <p><b>About Al-Futtaim Group Real Estate</b></p><br> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p><br> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p><br> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a software release specialist to plan, coordinate and continuously improve software release activities across application operations. The role focuses on ensuring user-facing services and production systems run smoothly by aligning release schedules with business needs, technology requirements, quality standards, compliance expectations and operational stability. The role is based in Cairo and sits within application operation.</p>
<h4>What you’ll do</h4>
<ul>
<li>Plan and coordinate software releases, ensuring alignment with business objectives and IT requirements.</li>
<li>Schedule release activities and timelines, working with cross-functional teams to support timely delivery.</li>
<li>Identify and mitigate release-related risks, including data privacy, compliance and security considerations.</li>
<li>Oversee release execution, including deployment, configuration changes and testing procedures.</li>
<li>Coordinate testing activities, including user acceptance testing and performance testing, to maintain release quality.</li>
<li>Maintain clear documentation for release processes, configurations and deployment procedures.</li>
<li>Facilitate communication between stakeholders, ensuring clear and timely updates on release progress.</li>
<li>Monitor production systems after releases and support timely resolution of issues or service disruptions.</li>
<li>Evaluate and optimise release management processes through feedback and continuous improvement.</li>
<li>Ensure releases comply with regulatory requirements and internal software release policies.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>You have experience in release management or a related role, ideally within a software development or IT environment.</li>
<li>You are organised and able to plan, prioritise and coordinate multiple release activities effectively.</li>
<li>You communicate clearly with technical and non-technical stakeholders, both verbally and in writing.</li>
<li>You apply analytical thinking to identify issues, assess impact and support practical resolution during release activities.</li>
<li>You work collaboratively with development, quality assurance, operations and business stakeholders.</li>
<li>You have familiarity with Agile methodologies such as Scrum or Kanban, and understand iterative development and release planning.</li>
<li>You have a basic understanding of software development concepts, IT infrastructure, servers, networks and cloud services.</li>
<li>You understand testing methodologies and quality assurance practices that support reliable software releases.</li>
<li>You bring knowledge of cloud technologies and DevOps tools, with an interest in using automation to improve release processes.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to contribute to the stability and reliability of user-facing services and production systems.</li>
<li>Exposure to cross-functional delivery across development, quality assurance, operations and business stakeholders.</li>
<li>Involvement in release planning, deployment coordination, testing governance and post-release monitoring.</li>
<li>A role with direct impact on business availability and service outcomes for markets.</li>
<li>The opportunity to support continuous improvement and automation within release management practices.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Release planning, deployment coordination and release governance in an application operations environment.</li>
<li>Practical stakeholder communication across technical, operational and business teams.</li>
<li>Risk identification and mitigation across data privacy, compliance, security and service continuity.</li>
<li>Testing coordination, including user acceptance testing and performance testing.</li>
<li>Continuous improvement approaches, including feedback-led process optimisation and automation opportunities.</li>
<li>Broader understanding of cloud technologies, DevOps tools, IT infrastructure and production service operations.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Network Operations Specialist to provide customer-facing technical support for premium business customers with complex networking solutions and demanding service level requirements. This role operates within a 24/7 shift-based environment and focuses on network fault management, incident ownership, troubleshooting, root cause analysis, and stakeholder communication. The successful candidate will work closely with customers, vendors, and internal technical teams to ensure seamless service operations and high service quality.</p>
<h4>What you’ll do</h4>
<ul>
<li>Provide technical service desk support for premium business customers with complex network environments.</li>
<li>Initiate diagnostics and perform proactive analysis of network faults and alarms.</li>
<li>Conduct root cause analysis for network incidents and service disruptions.</li>
<li>Support day-to-day operations through effective change and fault management aligned with ITIL practices.</li>
<li>Take ownership of incidents throughout the full lifecycle while ensuring adherence to agreed SLAs.</li>
<li>Escalate and transfer incidents to relevant technical teams where required for resolution.</li>
<li>Coordinate with vendors and third-party partners to prioritise and resolve customer-impacting issues.</li>
<li>Assess business impact and ensure timely escalation of critical service issues.</li>
<li>Keep customers regularly informed regarding progress and service restoration activities.</li>
<li>Participate in customer bridge calls and support technical troubleshooting activities.</li>
<li>Manage multiple priorities effectively while maintaining accurate queue management and process compliance.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>CCNA certification is essential.</li>
<li>At least 1 year of Network Operations Centre (NOC) experience in a technical support environment.</li>
<li>Knowledge of routing protocols including OSPF, BGP, EIGRP, and ISIS.</li>
<li>Understanding of LAN switching technologies including VLANs, trunking, STP, and PVST across Catalyst and IOS-based platforms. Familiarity with WAN technologies such as ATM, Frame Relay, HDLC, PPP, and ISDN.</li>
<li>Exposure to MPLS fundamentals, including LDP, TDP, and traffic engineering, is advantageous.</li>
<li>Educational background in engineering, computer networks, telecommunications, or a related discipline.</li>
<li>Strong customer engagement and communication skills with the ability to support customers globally.</li>
<li>Fluent written and spoken English.</li>
<li>Ability to multitask, collaborate effectively, adapt to changing situations, and apply a structured approach to troubleshooting.</li>
<li>CCNP certification would be considered an advantage.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work within a global telecommunications environment supporting enterprise customers.</li>
<li>Exposure to complex network infrastructures, operational processes, and customer-facing technical engagements.</li>
<li>Experience working with international customers, vendors, and cross-functional technical teams.</li>
<li>Development within a technology-driven environment focused on operational excellence and continuous learning.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced network fault diagnosis and troubleshooting techniques.</li>
<li>Incident management and service operations aligned to ITIL principles.</li>
<li>End-to-end SLA management and customer communication practices.</li>
<li>Root cause analysis and service restoration methodologies.</li>
<li>Collaboration with vendors, third parties, and technical support teams within a global operational environment.</li>
</ul>
<h4>VOIS Equal Opportunity Employer Commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a facilities and workplace services professional to coordinate and manage the day-to-day delivery of soft facilities services across the VOIS building. The role focuses on ensuring high-quality service delivery through effective vendor management, customer-focused support, budget monitoring, event coordination, and workplace operations. The successful candidate will play a key role in creating a safe, efficient, and positive workplace experience while aligning facilities services with business needs and organisational objectives.</p>
<h4>What you’ll do</h4>
<ul>
<li>Coordinate and oversee the delivery of soft facilities services across the VOIS building, ensuring a seamless workplace experience.</li>
<li>Manage and monitor third-party service providers, including:
<ul>
<li>Catering services</li>
<li>Housekeeping and cleaning services</li>
<li>Business support services</li>
</ul>
</li>
<li>Ensure service quality standards are maintained and continuously improved.</li>
<li>Plan and coordinate workplace events, fairs, exhibitions, and hospitality requirements.</li>
<li>Support budgeting and planning activities related to facilities services and building operational expenses.</li>
<li>Monitor building-related consumption and expenditure to ensure alignment with approved budgets.</li>
<li>Coordinate internal logistics and operational requirements for in-house events and activities.</li>
<li>Manage customer service requests and support meeting room, hospitality, and workplace service requirements.</li>
<li>Oversee meeting room reservation management and ensure facilities are available and operational.</li>
<li>Report maintenance observations and facilities-related issues to the property management team.</li>
<li>Ensure business centres, office equipment, photocopying facilities, stationery, and consumables are available and functioning effectively.</li>
<li>Liaise with the IT department to report and resolve technical issues affecting workplace services.</li>
<li>Support additional facilities projects and workplace initiatives as assigned by Facilities Management.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Experience in facilities management with 3–6 years of relevant professional experience.</li>
<li>Strong communication and stakeholder management skills.</li>
<li>Good command of written and spoken English.</li>
<li>Strong analytical capability with the ability to interpret data, numbers, and graphical reports.</li>
<li>Able to work effectively in a fast-paced environment and manage competing priorities.</li>
<li>Self-motivated with a proactive and solution-focused approach.</li>
<li>Strong planning, organisation, and forecasting abilities.</li>
<li>Good knowledge of Microsoft Word, Excel, and PowerPoint.</li>
<li>Understanding of health & safety rules and regulations.</li>
<li>Experience managing vendors and service delivery performance.</li>
<li>Customer-focused mindset with excellent service management capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to manage a diverse portfolio of workplace and facilities services.</li>
<li>Exposure to vendor management, budgeting, and operational planning.</li>
<li>Involvement in workplace events, employee experience initiatives, and cross-functional collaboration.</li>
<li>Opportunity to influence service quality and continuous improvement across the workplace environment.</li>
<li>Experience working within a global organisation and supporting a dynamic business community.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced facilities and workplace operations management.</li>
<li>Service performance measurement and vendor governance.</li>
<li>Budget management and operational forecasting.</li>
<li>Workplace experience and customer service excellence.</li>
<li>Event planning, logistics coordination, and stakeholder management.</li>
<li>Health, safety, and workplace compliance practices.</li>
<li>Data-driven decision-making and facilities reporting.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br> VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.<br>
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>
#VOIS #BeUnrivalled #CreateTheFuture<br>
<br><br><br><b>About this Role</b>
<br>We are seeking a Network Operations Specialist to provide customer-facing technical support for premium business customers with complex networking solutions and demanding service level requirements. This role operates within a 24/7 shift-based environment and focuses on network fault management, incident ownership, troubleshooting, root cause analysis, and stakeholder communication. The successful candidate will work closely with customers, vendors, and internal technical teams to ensure seamless service operations and high service quality.<br><br><br><b>What you’ll do</b>
<br>Provide technical service desk support for premium business customers with complex network environments.<br>
Initiate diagnostics and perform proactive analysis of network faults and alarms.<br>
Conduct root cause analysis for network incidents and service disruptions.<br>
Support day-to-day operations through effective change and fault management aligned with ITIL practices.<br>
Take ownership of incidents throughout the full lifecycle while ensuring adherence to agreed SLAs.<br>
Escalate and transfer incidents to relevant technical teams where required for resolution.<br>
Coordinate with vendors and third-party partners to prioritise and resolve customer-impacting issues.<br>
Assess business impact and ensure timely escalation of critical service issues.<br>
Keep customers regularly informed regarding progress and service restoration activities.<br>
Participate in customer bridge calls and support technical troubleshooting activities.<br>
Manage multiple priorities effectively while maintaining accurate queue management and process compliance.<br><br><br><b>Who you are</b>
<br>CCNA certification is essential.<br>
At least 1 year of Network Operations Centre (NOC) experience in a technical support environment.<br>
Knowledge of routing protocols including OSPF, BGP, EIGRP, and ISIS.<br>
Understanding of LAN switching technologies including VLANs, Trunking, STP, and PVST across Catalyst and IOS-based platforms. Familiarity with WAN technologies such as ATM, Frame Relay, HDLC, PPP, and ISDN.<br>
Exposure to MPLS fundamentals, including LDP, TDP, and Traffic Engineering, is advantageous.<br>
Educational background in Engineering, Computer Networks, Telecommunications, or a related discipline. Strong customer engagement and communication skills with the ability to support customers globally.<br>
Fluent written and spoken English.<br>
Ability to multitask, collaborate effectively, adapt to changing situations, and apply a structured approach to troubleshooting.<br>
CCNP certification would be considered an advantage.<br><br><br><b>Not a perfect fit?</b>
<br></span><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>Opportunity to work within a global telecommunications environment supporting enterprise customers.<br>
Exposure to complex network infrastructures, operational processes, and customer-facing technical engagements.<br>
Experience working with international customers, vendors, and cross-functional technical teams.<br>
Development within a technology-driven environment focused on operational excellence and continuous learning<br><br><br><b>What skills you will learn</b>
<br>Advanced network fault diagnosis and troubleshooting techniques.<br>
Incident management and service operations aligned to ITIL principles.<br>
End-to-end SLA management and customer communication practices.<br>
Root cause analysis and service restoration methodologies.<br>
Collaboration with vendors, third parties, and technical support teams within a global operational environment<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status,, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>LinkedIn: VOIS LinkedIn<br>
Facebook: VOIS Facebook<br>
Instagram: VOIS Instagram<br>
Chat with our employees: Employee Connect<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>
<p>We are seeking a facilities and workplace services professional to coordinate and manage the day-to-day delivery of soft facilities services across the VOIS building. The role focuses on ensuring high-quality service delivery through effective vendor management, customer-focused support, budget monitoring, event coordination, and workplace operations. The successful candidate will play a key role in creating a safe, efficient, and positive workplace experience while aligning facilities services with business needs and organisational objectives.</p><br><br><br><b>What you’ll do</b>
<br><p>Coordinate and oversee the delivery of soft facilities services across the VOIS building, ensuring a seamless workplace experience.<br>Manage and monitor third-party service providers, including:</p><br>
<p>Catering services<br>Housekeeping and cleaning services<br>Business support services</p><br>
<p><br>Ensure service quality standards are maintained and continuously improved.<br>Plan and coordinate workplace events, fairs, exhibitions, and hospitality requirements.<br>Support budgeting and planning activities related to facilities services and building operational expenses.<br>Monitor building-related consumption and expenditure to ensure alignment with approved budgets.<br>Coordinate internal logistics and operational requirements for in-house events and activities.<br>Manage customer service requests and support meeting room, hospitality, and workplace service requirements.<br>Oversee meeting room reservation management and ensure facilities are available and operational.<br>Report maintenance observations and facilities-related issues to the property management team.<br>Ensure business centres, office equipment, photocopying facilities, stationery, and consumables are available and functioning effectively.<br>Liaise with the IT department to report and resolve technical issues affecting workplace services.<br>Support additional facilities projects and workplace initiatives as assigned by Facilities Management.</p><br><br><br><b>Who you are</b>
<br><p>Experience in facilities management with 3–6 years of relevant professional experience.<br>Strong communication and stakeholder management skills.<br>Good command of written and spoken English.<br>Strong analytical capability with the ability to interpret data, numbers, and graphical reports.<br>Able to work effectively in a fast-paced environment and manage competing priorities.<br>Self-motivated with a proactive and solution-focused approach.<br>Strong planning, organisation, and forecasting abilities.<br>Good knowledge of Microsoft Word, Excel, and PowerPoint.<br>Understanding of Health & Safety rules and regulations.<br>Experience managing vendors and service delivery performance.<br>Customer-focused mindset with excellent service management capabilities.</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><p>Opportunity to manage a diverse portfolio of workplace and facilities services.<br>Exposure to vendor management, budgeting, and operational planning.<br>Involvement in workplace events, employee experience initiatives, and cross-functional collaboration.<br>Opportunity to influence service quality and continuous improvement across the workplace environment.<br>Experience working within a global organisation and supporting a dynamic business community.</p><br><br><br><b>What skills you will learn</b>
<br><p>Advanced facilities and workplace operations management.<br>Service performance measurement and vendor governance.<br>Budget management and operational forecasting.<br>Workplace experience and customer service excellence.<br>Event planning, logistics coordination, and stakeholder management.<br>Health, Safety, and workplace compliance practices.<br>Data-driven decision-making and facilities reporting.</p><br>
<br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status,pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: VOIS LinkedIn</li>
<li>Facebook: VOIS Facebook</li>
<li>Instagram: VOIS Instagram</li>
<li>You can also chat with our employees to learn more about our projects: Employee Connect</li>
</ul>
<br><br><br><br>
</div>
<p>JOB SUMMARY Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers.</p><p>Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results.</p><p>Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements.</p><p>Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p><p>Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary.</p><p>Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</p><p>Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</p><p>General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food & Beverage Sales & Marketing (BMSC) Human Resources Safety & Security (Loss Prevention) Finance</p><p>The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br><p><span>The Product Lead is accountable for <strong>driving the end-to-end delivery of complex digital products</strong>, ensuring they meet business requirements, quality standards, and timelines. This role coordinates across cross-functional teams, resolves delivery challenges, and ensures smooth execution within agile frameworks.</span></p><br>
<p><span>Alongside managing high-complexity products, the Product Lead will <strong>mentor and support less experienced Product Owners</strong>, sharing best practices in backlog management, sprint planning, and stakeholder communication. The role emphasizes operational excellence, collaboration, and continuous improvement to deliver impactful products efficiently.</span></p><br><br><br><b>What you’ll do</b>
<br><ul>
<li><span>Product lead is purely a leadership role which involves directing the offshore product owners responsible for a specific product.</span></li>
<li><span>Perform regular control checks on work performed by less experienced Product Owners in one or more projects.</span></li>
<li><span>Proactively share all best practices related to process, requirements, ...etc</span></li>
<li><span>Works very closely with SW engineering management team for new proposals, initiatives, etc</span></li>
<li><span>Product lead presence is a must in onboarding new local markets or for any new project kick off phase.</span></li>
<li><span><span>PL Foster an environment of creative thinking, positive criticism, open communication, risk taking, and <span>recognize employees for appropriate behavior.</span></span></span></li>
</ul>
<ul>
<li><span>Collaborate with business stakeholders and senior leadership team to identify strategic and innovative uses of technology to drive business growth, profitability, and efficiencies.</span></li>
<li><span><span>Ability to onboard new streams of work, squads, or business areas and to support the digital transformation of any project type</span></span></li>
</ul> <br><br><b>Who you are</b>
<br><ul>
<li>Educated in Computer Science, Engineering, or an equivalent combination of education and experience.</li>
<li>Minimum of 6+ years of relevant professional experience.</li>
<li>Fluency in English C1 is a must </li>
<li>Previous experience as a Product Owner is essential.</li>
<li>Good understanding of software development principles and practices.</li>
<li>Strong research, analytical, and communication skills.</li>
<li>Digital product mindset with the ability to navigate complex delivery environments. </li>
<li>Passion for user-centred design and product development. </li>
<li>Ability to mentor colleagues and work effectively with cross-functional stakeholders.</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>Opportunity to lead high-impact digital products and transformation initiatives.</li>
<li>Exposure to senior business stakeholders and engineering leadership teams.</li>
<li>Opportunity to shape product delivery practices and influence strategic technology decisions.</li>
<li>Experience leading geographically distributed product teams and supporting organisational growth.</li>
<li>Involvement in onboarding new markets, projects, and business capabilities.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Advanced product leadership and strategic delivery management.</li>
<li>Cross-functional stakeholder management at senior leadership level.</li>
<li>Agile governance, product operating models, and delivery optimisation.</li>
<li>Coaching and mentoring techniques for Product Owners and digital teams.</li>
<li>Digital transformation planning and execution across complex environments.</li>
<li>Technology strategy alignment with business objectives.</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br><ul>
<li>LinkedIn: VOIS LinkedIn</li>
<li>Facebook: VOIS Facebook</li>
<li>Instagram: VOIS Instagram</li>
<li>Chat with our employees: Learn more about our projects</li>
</ul><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking a Core Monitoring Engineering Specialist to design, implement, support and continuously enhance enterprise monitoring platforms that serve Vodafone Group and local markets globally. This role offers the opportunity to work across large-scale monitoring and observability environments, contribute to technology transformation initiatives, collaborate with stakeholders across multiple countries, and help deliver innovative monitoring solutions that improve service visibility, operational efficiency and customer experience. The successful candidate will play an important role in engineering monitoring platforms, evaluating new technologies, supporting solution design activities, and driving automation and integration initiatives.<br><br><br><b>What you’ll do</b>
<br>Design, install, configure, build and deploy enterprise monitoring environments and monitoring tool platforms. <br>
Deliver proof of value and proof of concept activities to demonstrate platform capabilities and support business growth opportunities.<br>
Assess emerging technologies and vendors, identifying opportunities to improve monitoring capabilities and services.<br>
Develop and implement technical solutions, integrations and automation aligned to customer and business requirements. <br>
Support project and transition planning through technical expertise, solution estimations and design decisions.<br>
Collaborate with business stakeholders, architects and process owners to define, design and deliver monitoring solutions.<br>
Contribute to the successful delivery of monitoring system implementations and engineering projects within agreed timelines.<br><br><br><b>Who you are</b>
<br>Bachelor’s degree in Engineering, Information Technology, Telecommunications, or a related discipline.<br>
Experience working within service management, monitoring, observability or IT operations environments.<br>
Knowledge of monitoring and IT operations management platforms, including Micro Focus ITOM technologies such as Operations Bridge, Universal Discovery, SiteScope, BSM/APM and related solutions.<br>
Experience creating technical designs and low-level design documentation for engineering solutions.<br>
Understanding of ITIL and IT service management processes, particularly change and configuration management.<br>
Strong analytical, troubleshooting and problem-solving capabilities with a structured approach to delivery.<br>
Experience with API development, SQL, scripting and programming languages such as Python, Java, JavaScript, PowerShell, Perl or Shell scripting.<br>
Knowledge of Linux and Windows administration, web application servers and enterprise application environments.<br>
Exposure to cloud-native technologies, containerisation and orchestration platforms such as Docker and Kubernetes.<br>
Effective stakeholder management, communication and documentation skills.<br>
Ability to work independently, prioritise effectively and take ownership of deliverables.<br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>Opportunity to work on large-scale global monitoring and observability platforms supporting multiple Vodafone markets.Exposure to enterprise technologies, cloud platforms, automation initiatives and modern IT operations practices.Collaboration with international teams, architects, engineers and business stakeholders.Opportunities to contribute to innovation, technology transformation and service improvement programmes.A dynamic environment that supports professional development and continuous learning.<br><br><br><b>What skills you will learn</b>
<br>Advanced monitoring and observability platform engineering.Enterprise IT operations management and service management practices.Automation, API integration and scripting techniques for operational efficiency.Cloud, containerisation and Kubernetes-based operational technologies.Technical solution design, stakeholder engagement and project delivery methodologies.Vendor technology assessment and enterprise architecture collaboration.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>LinkedIn: VOIS LinkedIn<br>
Facebook: VOIS Facebook<br>
Instagram: VOIS Instagram<br>
Chat with our employees: Learn more about our projects<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>
We are seeking an experienced Infrastructure System Engineer to manage and optimise Active Directory and Entra ID services within a large-scale enterprise environment. This role focuses on ensuring service reliability, resolving complex technical issues through root cause analysis, supporting project delivery, and driving continuous service improvements while collaborating with cross-functional teams and stakeholders.<br>
<br><br><br><b>What you’ll do</b>
<br><ul>
<li>Manage and oversee Office IT infrastructure services, particularly Active Directory and Entra ID environments.</li>
<li>Coordinate, assess, and implement change requests to ensure service stability and continuous improvement.</li>
<li>Investigate incidents, perform root cause analysis (RCA), and provide long-term solutions.</li>
<li>Act as a technical escalation point for service desks and specialist teams.</li>
<li>Monitor service performance, availability, and quality against agreed standards.</li>
<li>Contribute to project planning and execution, providing operational and technical assessments.</li>
<li>Develop scripts and automation solutions to enhance efficiency and reduce manual work.</li>
<li>Maintain and update technical documentation, operational guides, and user instructions.</li>
<li>Support capacity planning and reporting to ensure future scalability.</li>
<li>Drive Continuous Service Improvement (CSI) initiatives and support service review meetings.</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li>Degree in Engineering, Computer Science, or a related field.</li>
<li>Proven experience working with Entra ID, including SSO integrations, conditional access, MFA, and modern authentication protocols.</li>
<li>Strong knowledge of Azure administration and Active Directory environments.</li>
<li>Experience in Windows Server environments and system integration.</li>
<li>Hands-on experience with PowerShell scripting and data reporting tools such as Power BI.</li>
<li>Familiarity with user lifecycle management and provisioning processes.</li>
<li>Understanding of ITIL practices and Agile methodologies.</li>
<li>Strong analytical and problem-solving capabilities with a structured approach to troubleshooting.</li>
<li>Effective communication and collaboration skills with the ability to engage stakeholders.</li>
<li>Ability to work in complex, high-availability environments with a focus on service quality.</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>Opportunity to work within a global technology environment supporting critical infrastructure services.</li>
<li>Exposure to large-scale enterprise systems and modern identity technologies.</li>
<li>A collaborative and supportive team culture focused on continuous improvement.</li>
<li>Involvement in strategic projects and transformation initiatives.</li>
<li>Professional growth through hands-on experience with cutting-edge tools and platforms.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Advanced identity and access management using Entra ID and modern authentication technologies.</li>
<li>Automation and scripting techniques to optimise infrastructure operations.</li>
<li>Service management practices aligned with ITIL frameworks.</li>
<li>Stakeholder engagement and cross-functional collaboration in a global environment.</li>
<li>Performance monitoring, reporting, and continuous service improvement methodologies.</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: https://www.linkedin.com/company/vois/</li>
<li>Facebook: https://www.facebook.com/voisglobal</li>
<li>Instagram: https://www.instagram.com/voisglobal/</li>
<li>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</li>
</ul>
<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Thndr Thndr is on a mission to make investing simple and accessible for everyone across the Middle East and North Africa. Since launching in 2019 and going through Y Combinator shortly after, we have grown into Egypt's number one investing app, with millions of people putting their money to work in stocks, gold, mutual funds, and more, many of them investing for the very first time. We are licensed by Egypt's Financial Regulatory Authority and are a member of the Egyptian Exchange. In 2024 we expanded into the UAE under an ADGM license, and in 2025 we became the first remote retail trading member of the Abu Dhabi Securities Exchange. That same year, the World Economic Forum named us a Technology Pioneer, the only Egyptian company alongside Apple, Google, Dropbox, and others. In 2026, The Financial Times named us the fastest growing company in Africa. We are backed by investors including Tiger Global, Prosus Ventures, BECO Capital, and Y Combinator, and we are only getting started. The team you would lead Today, roughly 40% of all transactions on the Egyptian Exchange flow through Thndr. That happens because of the Trading team, the group responsible for the systems at the very core of our platform. We are directly connected to the exchanges and to asset managers, and we write and maintain our own OMS and backoffice systems across both Egypt and the UAE, with Saudi Arabia coming next. This is a sensitive system where throughput, latency, and correctness are not nice-to-haves. This is a one-of-a-kind team in the region, and one we are incredibly proud of. You would be managing a group of superstars and working alongside some of our strongest technical staff on problems that genuinely do not exist anywhere else in the market. You would also work directly with the technical teams and senior leadership at the local regulators and exchanges, partnering with them to deliver the best possible experience to our users. What You'll Do Lead, mentor, and grow a team of engineers who build and operate our trading platform. Own the reliability, throughput, latency, and correctness of systems that execute real trades, in real time, with real money on the line. Own the team's roadmap, partner with product and engineering to build the core components their plans depend on, and maintain the technical priorities that keep our core services healthy. Partner directly with the technical teams at the exchanges, with asset managers, and with regulators across Egypt and the UAE, and help us bring that same connectivity to Saudi Arabia. Maintain and evolve our in-house oms and back-office across markets as we scale into new geographies, and build more advanced trading functionalities. Set technical direction alongside our staff engineers, raise the bar on quality and operational excellence, and keep the team unblocked and moving. Balance hands-on technical depth with people leadership, staying close enough to the architecture to make good calls while giving the team the room to do their best work. What we are looking for A track record of leading engineering teams, growing the people on them, and shipping reliable software in production that is used by large numbers of users. A strong technical foundation in distributed systems. Comfort being close to the code and the architecture, even if you are not writing it day to day. Familiarity with our stack, or the confidence to get there quickly: C#, .NET Core, SQL Server, PostgreSQL, Redis, RabbitMQ, and Python. A high bar for correctness and operational discipline. You understand what it means to run a system where a mistake has real consequences for real people. A clear, candid communicator who can hold their own with engineers, regulators, and senior leadership alike. Nice to have Experience in fintech, brokerage, trading, or another regulated, high-stakes domain. Experience operating hybrid infrastructure. Ours runs on-prem in Egypt and on AWS in the UAE. Why this role This is one of the most technically demanding and consequential teams at Thndr, sitting right at the heart of how a region invests. If building systems that have to be fast, correct, and trusted sounds like your kind of challenge, and if leading a team of exceptional engineers through real scale across multiple markets excites you, we would love to hear from you.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A track record of leading engineering teams, growing the people on them, and shipping reliable software in production that is used by large numbers of users. A strong technical foundation in distributed systems. Comfort being close to the code and the architecture, even if you are not writing it day to day. Familiarity with our stack, or the confidence to get there quickly: C#, .NET Core, SQL Server, PostgreSQL, Redis, RabbitMQ, and Python. A high bar for correctness and operational discipline. You understand what it means to run a system where a mistake has real consequences for real people. A clear, candid communicator who can hold their own with engineers, regulators, and senior leadership alike.</p><p>Nice to have Experience in fintech, brokerage, trading, or another regulated, high-stakes domain. Experience operating hybrid infrastructure. Ours runs on-prem in Egypt and on AWS in the UAE.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Contributions Relationship Manager is responsible for managing and developing relationships with key contributors and content suppliers across assigned markets, including Egypt, Botswana, Pakistan and other priority countries. The role supports LSEG’s contributed content strategy across Real-Time and other contributed asset classes.</p><br><br><p>The core objective of the role is to strengthen and expand the contributor base by maintaining strong relationships with existing contributors, identifying new contribution opportunities, and ensuring the breadth, quality, timeliness and competitiveness of contributed content available on the LSEG platform.</p><br><br><p>The successful candidate will work closely with regional and global stakeholders, including Contribution Strategy Managers, Content, Product, Sales, Operations and Customer Support teams, to understand business priorities and translate them into actionable contributor engagement plans. The role will also involve monitoring competitor coverage, market developments and regulatory changes to help ensure LSEG’s contributed content remains competitive and relevant for customers.</p><br><br><br><p><b>SOME OF THE DAILY TASKS YOU WILL PERFORM:</b></p><br><br><ul><li><p>You will have the responsibility to build strong relationships with key market players (existing and new).</p><br><br></li><li><p>Through utilizing those relationships, you will source real-time pricing contributions in all asset classes to meet local markets requirements as well as Business targets.</p><br><br></li><li><p>You will collect feedback on our proposition, areas of focus and carry out some periodic market surveys.</p><br><br></li><li><p>Finally, you will provide support and advice around existing contribution setups and potential improvements.</p><br><br></li></ul><br><p><b>REQUIREMENTS:</b></p><br><br><p>A phenomenalcator, a skilled negotiator, have at least 3 years’ experience of working in Financial Markets. And availability to travel when required for face to face client meetings.</p><br><br><br><p><b>WHAT YOU"LL BRING:</b></p><br><br><ul><li><p>Client relationship experience</p><br><br></li><li><p>Good knowledge of OTC Markets with emphasis on FX/FI asset classes</p><br><br></li><li><p>Proficiency in written and oral for both English and French languages, and a working knowledge of Arabic Language</p><br><br></li><li><p>Excellent knowledge of Microsoft Office suite, with an emphasis on Excel functions/Analytics.</p><br><br></li><li><p>Excellent networking skills and an ability to build relationships</p><br><br></li><li><p>Strong interpersonal communication skills, ability to converse at all levels in an organization and across diversity of cultures.</p><br><br></li><li><p>Ability to self-manage own work for multiple projects, constantly re-assessing priorities to meet deadlines</p><br><br></li><li><p>Proactive, positive, with a natural instinct to help and dedication to find solutions where they are not obvious</p><br><br></li><li><p>A willingness to learn and share knowledge regionally and globally</p><br><br></li></ul><br><p><b>ADDITIONAL DESIRABLE SKILLS:</b></p><br><br><ul><li><p><span>Knowledge of programming languages such as Python, Java, VBA.</span></p><br><br></li><li><p>Ability to withstand pressure</p><br><br></li></ul><br><p><b>WHAT WE OFFER:</b></p><br><br><p><span>We're proud to offer a working culture that supports growth, balance, and purpose:</span></p><br><br><p>Hybrid and flexible working arrangements.<br>A welcoming, inclusive culture backed by Employee Networks.<br>A competitive referral bonus program.<br>Access to private healthcare, wellness support, and pension contributions.<br>Professional development opportunities and learning resources.<br>Paid volunteer time to support causes that matter to you.<br>A team that values your input and supports your goals.<br>We believe diversity makes us stronger. If you need reasonable accommodations during the application or interview process, please let us know - we're here to support you!</p><br><br><br><br><p><b>Career Stage:</b></p><br><br>Senior Associate<br><p><b>London Stock Exchange Group (LSEG) Information:</b></p><br><br><p>Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.</p><br><br><br><p>LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.</p><br><br><br><p>Our purpose is the foundation on which our culture is built. Our values of <b>Integrity, Partnership</b>, <b>Excellence</b> and <b>Change</b> underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.</p><br><br><br><p>Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.</p><br><br><br><p>We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.</p><br><br><br><p>You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.</p><br><br><br><p>LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</p><br><br><br><p>Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, <u>your rights and how to contact us as a data subject</u><u>.</u> </p><br><br><br><p>If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY </b>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses. Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs. General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food & Beverage Sales & Marketing (BMSC) Human Resources Safety & Security (Loss Prevention) Finance The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses. Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs. General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food & Beverage Sales & Marketing (BMSC) Human Resources Safety & Security (Loss Prevention) Finance The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers.</p><p>Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results.</p><p>Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements.</p><p>Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p><p>Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary.</p><p>Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</p><p>Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</p><p>General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food & Beverage Sales & Marketing (BMSC) Human Resources Safety & Security (Loss Prevention) Finance</p><p>The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Who we are </b></p><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture</p><p>About this Role </p><p>We are seeking a Business Consulting Transformation Lead to deliver complex consulting engagements end-to-end, from problem definition through to target design and value realisation. The role focuses on operating as a trusted advisor to senior stakeholders, shaping transformation agendas, ensuring delivery risks are addressed, and embedding sustainable outcomes across cross-functional environments.</p><p>What you will do</p><p>What you ll do </p><ul><li>Lead end-to-end diagnostics and opportunity shaping for complex problem statements, quantifying value and prioritising initiatives</li><li>Design target operating models and end-to-end process frameworks, including governance, controls, roles, and performance measures</li><li>Develop business cases and transformation roadmaps covering investment rationale, delivery approach, and risk mitigation</li><li>Facilitate senior stakeholder forums, aligning priorities and driving agreement on strategic trade-offs</li><li>Define and lead benefits realisation frameworks, ensuring value tracking and sustainability of outcomes</li><li>Lead change impact assessments and adoption strategies, including communication, readiness, and capability development</li><li>Collaborate with programme and project teams to ensure solutions translate into measurable delivery outcomes</li><li>Coach consultants and analysts on structured problem solving, consulting methodologies, and high-quality outputs</li></ul><p>Who you are </p><ul><li>Experienced professional with 6+ years in consulting, transformation, operational excellence, or business change roles</li><li>Demonstrated expertise in operating model design, process redesign, and business case ownership</li><li>Strong experience in executive stakeholder management and delivering measurable business and customer outcomes</li><li>Skilled in consulting engagement leadership, from diagnostics to roadmap execution and value delivery</li><li>Knowledge of governance models, decision frameworks, and performance measurement</li><li>Experienced in transformation leadership, including change impact and adoption strategies</li><li>Proficient in process optimisation methodologies such as Lean and quality management practices</li><li>Strong analytical capability, using data to generate insights, KPIs, and decision support</li><li>Awareness of digital, automation, and AI-driven opportunities within transformation initiatives</li><li>Excellent communication, facilitation, and influencing skills</li><li>Ability to operate effectively under ambiguity and across complex stakeholder landscapes</li><li>Proficient in Excel and PowerPoint, with exposure to Power BI or similar tools</li><li>Desirable: Lean Six Sigma certification, Prosci Change Management, process mining or automation tools, Certified Management Consultant (CMC )</li></ul><p>Not a perfect fit? </p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p>What's in it for you </p><ul><li>Opportunity to lead high-impact, enterprise-wide transformation engagements</li><li>Exposure to senior stakeholders and strategic decision-making forums</li><li>Career progression towards broader consulting leadership and portfolio ownership</li><li>Ability to shape consulting practices, toolkits, and organisational standards</li><li>Involvement in complex, cross-functional projects delivering measurable business value</li></ul><p>What skills you will learn </p><ul><li>Advanced consulting engagement leadership and structured problem-solving techniques</li><li>Target operating model design and governance frameworks at enterprise scale</li><li>Value realisation tracking and benefits management methodologies</li><li>Strategic stakeholder engagement and executive communication</li><li>Application of digital, automation, and AI insights in transformation shaping</li></ul><p>VOIS Equal Opportunity Employer Commitment </p><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experienced professional with 6+ years in consulting, transformation, operational excellence, or business change roles</li><li>Demonstrated expertise in operating model design, process redesign, and business case ownership</li><li>Strong experience in executive stakeholder management and delivering measurable business and customer outcomes</li><li>Skilled in consulting engagement leadership, from diagnostics to roadmap execution and value delivery</li><li>Knowledge of governance models, decision frameworks, and performance measurement</li><li>Experienced in transformation leadership, including change impact and adoption strategies</li><li>Proficient in process optimisation methodologies such as Lean and quality management practices</li><li>Strong analytical capability, using data to generate insights, KPIs, and decision support</li><li>Awareness of digital, automation, and AI-driven opportunities within transformation initiatives</li><li>Excellent communication, facilitation, and influencing skills</li><li>Ability to operate effectively under ambiguity and across complex stakeholder landscapes</li><li>Proficient in Excel and PowerPoint, with exposure to Power BI or similar tools</li><li>Desirable: Lean Six Sigma certification, Prosci Change Management, process mining or automation tools, Certified Management Consultant (CMC )</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>
<p>We are seeking a Business Consulting Transformation Lead to deliver complex consulting engagements end-to-end, from problem definition through to target design and value realisation. The role focuses on operating as a trusted advisor to senior stakeholders, shaping transformation agendas, ensuring delivery risks are addressed, and embedding sustainable outcomes across cross-functional environments.<br>What you will do</p><br><br><br><b>What you’ll do</b>
<br>
<p>Lead end-to-end diagnostics and opportunity shaping for complex problem statements, quantifying value and prioritising initiatives<br>Design target operating models and end-to-end process frameworks, including governance, controls, roles, and performance measures<br>Develop business cases and transformation roadmaps covering investment rationale, delivery approach, and risk mitigation<br>Facilitate senior stakeholder forums, aligning priorities and driving agreement on strategic trade-offs<br>Define and lead benefits realisation frameworks, ensuring value tracking and sustainability of outcomes<br>Lead change impact assessments and adoption strategies, including communication, readiness, and capability development<br>Collaborate with programme and project teams to ensure solutions translate into measurable delivery outcomes<br>Coach consultants and analysts on structured problem solving, consulting methodologies, and high-quality outputs</p><br><br><br><b>Who you are</b>
<br>
<p>Experienced professional with 6+ years in consulting, transformation, operational excellence, or business change roles<br>Demonstrated expertise in operating model design, process redesign, and business case ownership<br>Strong experience in executive stakeholder management and delivering measurable business and customer outcomes<br>Skilled in consulting engagement leadership, from diagnostics to roadmap execution and value delivery<br>Knowledge of governance models, decision frameworks, and performance measurement<br>Experienced in transformation leadership, including change impact and adoption strategies<br>Proficient in process optimisation methodologies such as Lean and quality management practices<br>Strong analytical capability, using data to generate insights, KPIs, and decision support<br>Awareness of digital, automation, and AI-driven opportunities within transformation initiatives<br>Excellent communication, facilitation, and influencing skills<br>Ability to operate effectively under ambiguity and across complex stakeholder landscapes<br>Proficient in Excel and PowerPoint, with exposure to Power BI or similar tools<br>Desirable: Lean Six Sigma certification, Prosci® Change Management, process mining or automation tools, Certified Management Consultant (CMC®)</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>
<p>Opportunity to lead high-impact, enterprise-wide transformation engagements<br>Exposure to senior stakeholders and strategic decision-making forums<br>Career progression towards broader consulting leadership and portfolio ownership<br>Ability to shape consulting practices, toolkits, and organisational standards<br>Involvement in complex, cross-functional projects delivering measurable business value</p><br><br><br><b>What skills you will learn</b>
<br>
<p>Advanced consulting engagement leadership and structured problem-solving techniques<br>Target operating model design and governance frameworks at enterprise scale<br>Value realisation tracking and benefits management methodologies<br>Strategic stakeholder engagement and executive communication<br>Application of digital, automation, and AI insights in transformation shaping</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: https://www.linkedin.com/company/vois/</li>
<li>Facebook: https://www.facebook.com/voisglobal</li>
<li>Instagram: https://www.instagram.com/voisglobal/</li>
<li>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</li>
</ul>
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