Economic Analyst Jobs in Egypt

The Security Analyst is responsible for protecting the organization’s digital assets by monitoring systems, identifying vulnerabilities, and addressing cyber threats. They ensure compliance with security standards, manage access controls, escalate incidents, enforce policies, and provide training to maintain a secure and resilient IT environment.<br><br>Main Tasks Duties include, but are not limited to the following<br>:Monitor security systems and tools, investigate anomalies, and respond to threats, vulnerabilities, and incidents. Conduct regular vulnerability assessments and penetration testing to identify weaknesses in infrastructure, applications, and processes. Manage identity and access management (IAM) processes, including role-based access controls (RBAC), provisioning, deprovisioning, and periodic reviews. Ensure compliance with security standards and regulations, supporting internal and third-party risk assessments and mitigation efforts. Proactively address cyber threats and escalate critical incidents to the Cybersecurity Manager with actionable recommendations for resolution. Develop, test, and maintain incident response plans to ensure readiness for cybersecurity breaches. Enforce cybersecurity policies, conduct training programs, and foster a culture of security awareness. Stay updated on cybersecurity trends, technologies, and best practices to enhance the organization’s security posture. Maintain detailed records of incidents, including root cause analysis, resolution steps, and lessons learned. Prepare periodic reports on security metrics, incidents, and system health for review by the Cybersecurity Manager and IT leadership<br>Education <br>Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field is typically required.<br>Experience<br>4+ years of experience in IT, of which 2 cybersecurity roles, such as a Security Analyst, IT Security Specialist, or similar position. Experience in manufacturing environment is a plus.<br>Languages<br>Proficient in English Proficient in Arabic

Egybell is hiring a Junior Financial Analyst for a well-known company located in 5th Settlement<br>Requirements:Assist in analysing financial data and preparing reports to support decision-making processes. Manage and maintain data sheets, ensuring accuracy and completeness. Utilize Power BI for data visualization and reporting purposes. Work with ERP systems (SAP, ARIBA and YARDI) to extract, update, and validate financial information. Perform data queries and generate insights to identify trends and discrepancies. Support month-end and year-end closing activities. Ensure compliance with organizational and regulatory requirements related to data handling. Collaborate with team members to improve data management and reporting processes.<br>Qualifications:1 year of experience in Real Estate sector or similar Excellent in Microsoft Excel, power point and Power PI. Strong understanding of setting up and organizing database and spread sheets. Excellent command of English.

We are looking for a local Egypt-based PPO & Business Analyst to lead end‑to‑end delivery for our banking chatbot initiative. The ideal candidate will have strong experience in product delivery, requirements gathering, stakeholder management, and a solid understanding of the banking domain. Experience working on chatbots or conversational AI is a strong advantage.<br>Key Responsibilities Drive product planning, prioritization, and delivery for the banking chatbot across the Egypt region. Conduct requirement gathering, user-story documentation, and alignment with business and technology teams. Perform data and trend analysis to identify opportunities for chatbot enhancement and optimization. Collaborate closely with local business stakeholders, operations, compliance, and technology teams. Lead cross-functional meetings and present progress, risks, and insights to senior leadership. Ensure all deliverables meet banking regulatory requirements and follow regional norms. Support continuous improvement by monitoring chatbot performance, gaps, and customer experience insights.<br>Required Skills & Qualifications3–7 years of experience in product ownership, business analysis, or similar roles. Strong banking domain knowledge—retail, digital banking, customer journeys, and operations. Experience in chatbot platforms, conversational AI, or digital CX is an added advantage. Excellent skills in stakeholder management, communication, and presentation. Ability to analyze large data sets and extract actionable insights. Must be a local Egyptian candidate, familiar with local banking behaviors and customer expectations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Müller's Solutions is looking for a passionate <strong>ServiceNow Business Analyst</strong> to join our talented team. In this critical role, you will act as a bridge between business stakeholders and the technical team, ensuring that the implemented ServiceNow solutions effectively meet business needs and drive operational excellence.<br><strong>Key Responsibilities:</strong><br><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.</li><li>Conduct process analysis and mapping to identify opportunities for improvement within ServiceNow.</li><li>Translate business requirements into functional specifications for the technical team.</li><li>Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.</li><li>Assist in the development of test cases and conduct user acceptance testing (UAT) to validate solutions.</li><li>Provide support and training to users to promote understanding of ServiceNow functionalities.</li><li>Monitor and analyze metrics to recommend improvements and enhancements to existing processes.</li></ul><br><strong>Requirements</strong><br><strong>Requirements:</strong><br><ul><li>Bachelor's degree in Business Administration, Information Technology, or related field.</li><li>Minimum 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.</li><li>Strong understanding of ServiceNow functionality and its applications within business processes.</li><li>Excellent analytical skills with a focus on identifying and addressing business needs.</li><li>Proficient with process mapping tools and techniques.</li><li>Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.</li><li>Ability to work collaboratively and manage multiple priorities in a fast-paced environment.</li><li>Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.</li></ul><br><strong>Benefits</strong><br>Why Join Us:<br>Opportunity to work with a talented and passionate team.<br>Competitive salary and benefits package.<br>Exciting projects and innovative work environment.<br> </div>

Compliance Analysts provides independent, reasonable objective assurance and recommendations to add value and improve operational controls. The Compliance Analyst is expected to constructively work with Operations, Client Service, and other departments, conduct reviews and recommendations on internal controls across the organization. Monitoring of calls for compliance purposes; targets may vary as directed by management Daily/weekly/monthly reports and other communication materials to highlight quality/compliance metric performance achievements and identify areas of opportunities with risks Input data pertinent to quality and compliance measurement database systems for capturing, analyzing, and providing timely and accurate reporting on call center performance. Support compliance monitoring solutions, identify risks and report them appropriately Interface with Call Center Supervisors, Customer Service Reps, support business units, and other cross-functional areas where needed to help determine compliance needs and provide recommendations on continual process improvement. Identify and report any required training issues to department management and trainers. Take an active part in the evolution of the attribute document Identify changes that need to be made to our evaluation tool Create and update standards as appropriate Create scripting and resources for agents when requested or needed Provide in-depth comments on evaluations for manager coaching Train new members that join our team Follow up with issues identified to ensure they are resolved Contributes to Compliance scorecard evaluations used in monthly, quarterly, and annual performance reviews. Team Accountability - weekly progress report with action items Attend and actively participate in weekly calibration and facilitation on a rotational basis Compliance Orientation for New Hires - as needed Compliance Orientation for Cross Skilling of agents - as needed Perform other duties and special projects as assigned to monitor compliance and fraud activities. Minimum 1-year previous experience as a Compliance and/or Risk Analyst or similar role conducting reviews of calls and/or internal controls (for External). Experience in healthcare BPO work is an advantage. Intermediate knowledge in MS Office especially MS Excel Knowledge of system/data vulnerabilities, preferred Some knowledge of regulatory environments and requirements, preferred Strong interpersonal communication skills Effective oral and written communication skills Team-oriented and Self-motivated Performance-oriented and Results - Oriented

About the Role We are looking for a Data Analyst with strong SQL, dashboarding, and business analysis skills to transform business questions into clear, actionable analytical outputs. The ideal candidate will be comfortable working across business and technical teams, translating requirements into structured analysis, building dashboards and reports, and maintaining clear documentation around business metrics, definitions, and data logic.<br>Key Responsibilities Analyze data using SQL to identify trends, opportunities, anomalies, and business issues. Build, maintain, and enhance dashboards and recurring reports for business stakeholders. Gather, refine, and document business requirements through JIRA stories, acceptance criteria, and analyst workflows. Translate business needs into structured analysis plans and measurable outputs. Create and maintain semantic definitions, metric logic, business glossary content, and knowledge documentation. Validate data quality and investigate discrepancies across systems, dashboards, and reporting layers. Present analytical findings through clear summaries, visualizations, and actionable recommendations. Partner with Product, Engineering, Data, and Business teams to improve reporting clarity and data understanding. Ensure analytical outputs are accurate, well-documented, and aligned with business objectives.<br>Requirements Must-Have Skills3+ years of experience in Data Analysis, Business Intelligence, Analytics, or a related field. Strong SQL skills with experience working with large datasets. Hands-on experience building dashboards using Tableau, Power BI, or similar BI platforms. Experience documenting requirements using JIRA, user stories, acceptance criteria, or similar methodologies. Strong business acumen with the ability to understand business questions and translate them into analytical solutions. Excellent written communication skills, particularly in documenting semantic definitions, metric logic, and business knowledge. Strong attention to detail and structured problem-solving skills. Ability to quickly understand business context, data structures, and analytical requirements. Ability to produce clear, actionable analysis with minimal ramp-up time. Strong ability to bridge communication between business and technical teams.<br>Nice-to-Have Skills Experience with semantic layers, KPI frameworks, or data modeling concepts. Familiarity with Agile/Scrum delivery environments. Experience collaborating with both technical and non-technical stakeholders. Experience working with business glossaries, data catalogs, or knowledge management practices.<br>What We're Looking For The ideal candidate is a business-oriented Data Analyst who can work independently, ask the right questions, and turn complex data into insights that stakeholders can understand and act upon. Strong communication, documentation, and analytical thinking are just as important as technical SQL and BI skills.

FP&A Analyst Execute financial planning and analysis activities by preparing financial reports, analyzing business performance, contributing to budgeting and forecasting processes, and providing accurate financial insights to support management decision-making. When you submit this form, it will not automatically collect your details like name and email address unless you provide it yourself.<br>Key Responsibilities • Prepare financial reports, dashboards, and presentations to support management reviews and decision-making. • Analyze actual financial performance against budget and forecast, and prepare variance analysis reports. • Assist in developing financial models and analysis related to profitability, costs, and business performance. • Support the preparation of monthly financial performance reports and management reporting packages. • Collect and validate financial data from different departments to ensure accuracy and completeness. • Assist in preparing financial forecasts and long-term financial planning activities. • Ensure accuracy and integrity of financial data used for reporting and analysis.

Compliance Analysts provides independent, reasonable objective assurance and recommendations to add value and improve operational controls. The Compliance Analyst is expected to constructively work with Operations, Client Service, and other departments, conduct reviews and recommendations on internal controls across the organization. Monitoring of calls for compliance purposes; targets may vary as directed by management Daily/weekly/monthly reports and other communication materials to highlight quality/compliance metric performance achievements and identify areas of opportunities with risks Input data pertinent to quality and compliance measurement database systems for capturing, analyzing, and providing timely and accurate reporting on call center performance. Support compliance monitoring solutions, identify risks and report them appropriately Interface with Call Center Supervisors, Customer Service Reps, support business units, and other cross-functional areas where needed to help determine compliance needs and provide recommendations on continual process improvement. Identify and report any required training issues to department management and trainers. Take an active part in the evolution of the attribute document Identify changes that need to be made to our evaluation tool Create and update standards as appropriate Create scripting and resources for agents when requested or needed Provide in-depth comments on evaluations for manager coaching Train new members that join our team Follow up with issues identified to ensure they are resolved Contributes to Compliance scorecard evaluations used in monthly, quarterly, and annual performance reviews. Team Accountability - weekly progress report with action items Attend and actively participate in weekly calibration and facilitation on a rotational basis Compliance Orientation for New Hires - as needed Compliance Orientation for Cross Skilling of agents - as needed Perform other duties and special projects as assigned to monitor compliance and fraud activities. Minimum 1-year previous experience as a Compliance and/or Risk Analyst or similar role conducting reviews of calls and/or internal controls (for External). Experience in healthcare BPO work is an advantage. Intermediate knowledge in MS Office especially MS Excel Knowledge of system/data vulnerabilities, preferred Some knowledge of regulatory environments and requirements, preferred Strong interpersonal communication skills Effective oral and written communication skills Team-oriented and Self-motivated Performance-oriented and Results - Oriented

We're Hiring: WFM Scheduling Analyst II (BPO Industry experience is a MUST)<br>The WFM Scheduling Analyst will be responsible for the schedules of the employees in the company, essentially for those who are working as Operations Customer Experts. As the workflow in the company changes in a daily and weekly period, it's important to know which employees are available to work, and which skills must they choose, the best work schedule, and the best workplace for each one. The main goal is to maximize the productivity of the company and the employees’ satisfaction.<br>Required Qualifications• Graduate• Fluency in English.• 2 to 5 years on Contact Center’s and shared services for international markets and/or relateindustries.• Working knowledge of Microsoft Office Suite (Highly skilled in MS Excel).• Analytical ability.• Flexibility.• Planning C Organizing.• Problem solving.• Time management.<br>Key Responsibilities Automatic allocation of schedules to Operations Customer Ex in order to ensure operational service levels, to meet legal requirements and achieve resource optimization. Analyze requirements about how many employees are needed for each workplace. Discuss the working schedules of employees with managers. Provide help with the updating of databases with relevant information about employees. Create and validate working schedules, assuring support in solving schedule deviations; elaboration of permanent schedules; Customer Services Representatives selection for new projects training and for on-going projects. Schedule employees for training programs in case the company selects employees for a workplace that requires new skills and knowledge. Interact with other departments in order to improve or maximize the project(s) results. Be an active part of the process of continuous improvement, proposing improvement and innovation methods across the department and the company (producing fresh and imaginative ideas and solutions). Communicate any known infractions of the Corporate Policies and procedures to Teleperformance Management immediately.

We're Hiring: WFM Scheduling Analyst II (BPO Industry experience is a MUST) The WFM Scheduling Analyst will be responsible for the schedules of the employees in the company, essentially for those who are working as Operations Customer Experts. As the workflow in the company changes in a daily and weekly period, it's important to know Which employees are available to work, and which skills must they choose, the best work schedule, and the best workplace for each one. The main goal is to maximize the productivity of the company and the employees’ satisfaction.<br>Required Qualifications• Graduate• Fluency in English.• 2 to 5 years on Contact Center’s and shared services for international markets and/or relatedindustries.• Working knowledge of Microsoft Office Suite (Highly skilled in MS Excel).• Analytical ability.• Flexibility.• Planning C Organizing.• Problem solving.• Time management.<br>Key Responsibilities Automatic allocation of schedules to Operations Customer Ex in order to ensure operational service levels, to meet legal requirements and achieve resource optimization. Analyze requirements about how many employees are needed for each workplace. Discuss the working schedules of employees with managers. Provide help with the updating of databases with relevant information about employees. Create and validate working schedules, assuring support in solving schedule deviations; elaboration of permanent schedules; Customer Services Representatives selection for new projects training and for on-going projects. Schedule employees for training programs in case the company selects employees for a workplace that requires new skills and knowledge. Interact with other departments in order to improve or maximize the project(s) results. Be an active part of the process of continuous improvement, proposing improvement and innovation methods across the department and the company (producing fresh and imaginative ideas and solutions). Communicate any known infractions of the Corporate Policies and procedures to Teleperformance Management immediately

We're Hiring: WFM Scheduling Analyst II (BPO Industry experience is a MUST) The WFM Scheduling Analyst will be responsible for the schedules of the employees in the company, essentially for those who are working as Operations Customer Experts. As the workflow in the company changes in a daily and weekly period, it's important to know Which employees are available to work, and which skills must they choose, the best work schedule, and the best workplace for each one. The main goal is to maximize the productivity of the company and the employees’ satisfaction.<br>Required Qualifications• Graduate• Fluency in English.• 2 to 5 years on Contact Center’s and shared services for international markets and/or relatedindustries.• Working knowledge of Microsoft Office Suite (Highly skilled in MS Excel).• Analytical ability.• Flexibility.• Planning C Organizing.• Problem solving.• Time management.<br>Key Responsibilities Automatic allocation of schedules to Operations Customer Ex in order to ensure operational service levels, to meet legal requirements and achieve resource optimization. Analyze requirements about how many employees are needed for each workplace. Discuss the working schedules of employees with managers. Provide help with the updating of databases with relevant information about employees. Create and validate working schedules, assuring support in solving schedule deviations; elaboration of permanent schedules; Customer Services Representatives selection for new projects training and for on-going projects. Schedule employees for training programs in case the company selects employees for a workplace that requires new skills and knowledge. Interact with other departments in order to improve or maximize the project(s) results. Be an active part of the process of continuous improvement, proposing improvement and innovation methods across the department and the company (producing fresh and imaginative ideas and solutions). Communicate any known infractions of the Corporate Policies and procedures to Teleperformance Management immediately

We're Hiring: WFM Scheduling Analyst II (BPO Industry experience is a MUST) The WFM Scheduling Analyst will be responsible for the schedules of the employees in the company, essentially for those who are working as Operations Customer Experts. As the workflow in the company changes in a daily and weekly period, it's important to know Which employees are available to work, and which skills must they choose, the best work schedule, and the best workplace for each one. The main goal is to maximize the productivity of the company and the employees’ satisfaction.<br>Required Qualifications• Graduate• Fluency in English.• 2 to 5 years on Contact Center’s and shared services for international markets and/or relatedindustries.• Working knowledge of Microsoft Office Suite (Highly skilled in MS Excel).• Analytical ability.• Flexibility.• Planning C Organizing.• Problem solving.• Time management.<br>Key Responsibilities Automatic allocation of schedules to Operations Customer Ex in order to ensure operational service levels, to meet legal requirements and achieve resource optimization. Analyze requirements about how many employees are needed for each workplace. Discuss the working schedules of employees with managers. Provide help with the updating of databases with relevant information about employees. Create and validate working schedules, assuring support in solving schedule deviations; elaboration of permanent schedules; Customer Services Representatives selection for new projects training and for on-going projects. Schedule employees for training programs in case the company selects employees for a workplace that requires new skills and knowledge. Interact with other departments in order to improve or maximize the project(s) results. Be an active part of the process of continuous improvement, proposing improvement and innovation methods across the department and the company (producing fresh and imaginative ideas and solutions). Communicate any known infractions of the Corporate Policies and procedures to Teleperformance Management immediately

Job Summary:The Business Analyst acts as a communicator, facilitator, and mediator, bridging the gap between business and technology to enhance organizational effectiveness. The role is responsible for identifying opportunities to improve business processes through technology, strategic initiatives, analytical solutions, and process re-engineering. Working closely with multiple business units, the Business Analyst gathers, synthesizes, and analyzes information related to business processes, tools, documentation, and stakeholder requirements. The role ensures that the solutions designed and delivered are aligned with business needs, stakeholder expectations, and organizational objectives.<br><br>Job Responsibilities:Create and maintain Business Requirements Documents (BRDs), Software Requirements Specifications (SRSs), and Scope Documents. Manage project requirements throughout their lifecycle, including requirements planning, elicitation, analysis, validation, approval, and change management. Review test scenarios and validate testing results to ensure alignment with business requirements Conduct system demonstrations for business users and support user training for newly implemented systems. Apply business process re-engineering (BPR) techniques to improve operational efficiency. Drive organizational change and facilitate collaboration among stakeholders. Ensure compliance with Central Bank of Egypt (CBE) regulations and the Bank's internal policies. Communicate effectively with both internal and external stakeholders. Assist the Project/Product Manager in project planning and coordination activities. Identify potential solution options and assess their technical and business feasibility.<br>. Job Requirements:Bachelor's degree in business administration, Information Systems, Computer Science, or a related field.3 to 5 years of relevant experience. Strong analytical, critical thinking, and problem-solving skills. Ability to manage multiple projects simultaneously from initiation through completion. Excellent written and verbal communication skills, with the ability to effectively engage and collaborate with stakeholders at all levels. Ability to understand business challenges and develop practical, value-driven solutions. Proficiency in project management and business analysis tools and software. Professional certifications such as Certified Business Analysis Professional (CBAP), Lean, Six Sigma, or Business Process Re-engineering (BPR) are preferred.

<p>Sutherland is seeking an air travel industry-savvy Quality Analyst to join one of our growing travel programs in Cairo. The Quality Analyst will have a passion for air travel along with working knowledge of airline products and GDS tools while ensuring the highest level of customer experience. From a Quality/Customer Experience perspective you will monitor, report and provide feedback on the following activities performed by the consultative sales/destination expert representatives:</p><p>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill. Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value on the same day they're requested. Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on fare, ticket, invoice, seats, and special requests, checked every time. Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour. Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent Systems &amp; Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</p><p><strong>Desired Candidate Profile</strong></p><p>1-2+ years of Quality Analyst/Customer Experience monitoring experience within the air travel industry (luxury travel sales preferred) GDS tools experience (Sabre/Amadeus/ADX) Deep passion for travel and strong destination expert knowledge Polished, articulate communicator with emotional intelligence and active listening skills Strong organization and high attention to detail to manage multiple call types journeys simultaneously Self-motivated Comfortable in a dynamic, fast-paced, collaborative environment</p>

<p><h4>Job Description</h4> <p><strong>•</strong> Responsible for documenting findings and preparing reports for the retail department<br> <strong>•</strong> Analyze the retail sales data, targets, and achievements<br> <strong>•</strong> Use statistical methods to analyze information and develop solutions to business problems and sales targets<br> <strong>•</strong> Compile daily, weekly, and monthly sales and inventory reports<br> <strong>•</strong> Identify and present new and current sales trends<br> <strong>•</strong> Recommend new processes and procedures to enhance operations</p> <h4>Skills Description</h4> <p><strong>•</strong> Bachelor’s degree in business administration or a related field<br> <strong>•</strong> 1+ years of experience as an operations administrator analyst or in a similar position<br> <strong>•</strong> Good knowledge of the retail industry<br> <strong>•</strong> Proficiency in Microsoft Office and Excel<br> <strong>•</strong> Excellent analytical skills<br> <strong>•</strong> Result orientation<br> <strong>•</strong> Operational awareness<br> <strong>•</strong> Building networks<br> <strong>•</strong> Coaching and mentoring<br> <strong>•</strong> Customer centricity</p></p><p></p>

Role: Data Analyst (Remote) Location: Remote (Work from Anywhere)<br>Role Overview:We are hiring for one of our clients, seeking a Subject Matter Expert – Data & Statistical Chart Analysis (AI Benchmark) to work on a Full-Time basis. The role involves evaluating and interpreting statistical data and visual representations to assess AI performance benchmarks across diverse models and datasets. You will analyze trends, anomalies, and correlations to ensure accuracy and reliability in benchmarking results.<br>Key Responsibilities:• Evaluate and interpret statistical data and visual representations to assess AI performance benchmarks• Analyze trends, anomalies, and correlations in AI benchmarking datasets• Validate data integrity and consistency across benchmarking reports• Collaborate with cross-functional teams to refine benchmarking methodologies• Document findings and present insights to stakeholders<br>Required Skills & Qualifications:• Experience in data analysis with a focus on statistical methodologies• Proficiency in interpreting complex charts, graphs, and statistical reports• Familiarity with AI model performance metrics and benchmarking frameworks• Strong analytical and problem-solving skills• Ability to communicate technical findings to non-technical audiences<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the advancement of AI benchmarking standards. The position requires meticulous attention to detail and a commitment to maintaining high standards in data analysis.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role Objectives: The Tax Analyst ensures tax compliance, accurate tax reporting, and effective tax risk management across the organization. The role supports the company’s financial and operational objectives by managing tax processes, monitoring regulatory changes, improving tax controls, and collaborating with internal and external stakeholders to ensure compliance with applicable tax laws and regulations. Roles & Responsibilities: ● Prepare periodic tax compliance submissions and ensure accuracy and timeliness.● Coordinate with the accounting team to ensure proper documentation and reporting of tax-related items. VAT,● WHT, salary tax, monthly submissions to the tax authority and yearly tax return submission.● Implement plans for remediation of any tax-related issues.● Monitor changes in tax legislation and evaluate their impact on the company.● Prepare tax audit files and respond to inquiries from tax authorities.● Work closely with finance, legal, and other departments to support business initiatives.● Develops knowledge with local tax laws and regulations, alignment with policies and governance, including● adequate tax review process and training. Required Education, Knowledge, And Skills: ● Bachelor’s degree in Finance, Accounting, and Business Administration.● 1+ years of experience in a similar position or accounting firm.● Fluency in English and Arabic Languages.● Experience in managing tax authorities, external consultants, and multiple stakeholders’ requirements.● Ability to work in a complex environment.● Strong written and verbal communication skills and the ability to clearly present financial and tax information.● Strong knowledge of local tax laws and regulations.● Excellent analytical, Problem-solving, and Organizational skills.● Odoo experience is a plus.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>Sutherland is seeking an air travel industry-savvy Quality Analyst to join one of our growing travel programs in Cairo. The Quality Analyst will have a passion for air travel along with working knowledge of airline products and GDS tools while ensuring the highest level of customer experience.<br><br>From a Quality/Customer Experience perspective you will monitor, report and provide feedback on the following activities performed by the consultative sales/destination expert representatives:<br><br>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill. Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested. Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time. Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour. Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent Systems & Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks. <br><br>Qualifications<br><br>What You’ll Need:<br><br>1-2+ years of Quality Analyst/Customer Experience monitoring experience within the air travel industry (luxury travel sales preferred) GDS tools experience (Sabre/Amadeus/ADX) Deep passion for travel and strong destination expert knowledge Polished, articulate communicator with emotional intelligence and active listening skills Strong organization and high attention to detail to manage multiple call types journeys simultaneously Self-motivated Comfortable in a dynamic, fast-paced, collaborative environment<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong>&nbsp;<strong>Quality Analyst</strong>&nbsp;to join one of our growing <strong>travel </strong>programsin&nbsp;<strong>Cairo</strong>. The&nbsp;<strong>Quality Analyst</strong>&nbsp;will have a passion for air travel along with working knowledge of airline products and GDS tools while ensuring the highest level of customer experience.</p><br><p><strong>From a Quality/Customer Experience perspective you will monitor, report and provide feedback on the following activities performed by the consultative sales/destination expert representatives:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request,&nbsp;especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting&nbsp;- research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts&nbsp;and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems &amp; Ownership - keep bookings, files, and systems airtight -&nbsp; taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>1-2+ years of Quality Analyst/Customer Experience monitoring experience within&nbsp;the air travel industry (luxury travel sales preferred)</li><li><p>GDS tools&nbsp;experience&nbsp;(Sabre/Amadeus/ADX)</p><br></li><li><p>Deep passion for travel and strong destination expert knowledge&nbsp;</p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivated</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p>Are you a passionate <strong>Data Analyst</strong> ready to transform raw data into actionable insights? We are seeking an experienced professional to join our dynamic IT/Software Development team in the vibrant city of <strong>Alexandria, Egypt</strong>. This is a unique opportunity to leverage your analytical prowess in a <strong>hybrid work environment</strong>, blending the best of office collaboration and remote flexibility.</p><p><strong>Overview:</strong> As a Data Analyst, you will be at the forefront of understanding complex datasets, identifying trends, and providing crucial recommendations that drive strategic business decisions. You'll work within a supportive team committed to innovation and excellence, making a tangible impact on our projects and products.</p><ul><li><strong>Responsibilities:</strong></li><li>Perform comprehensive data analysis to identify patterns, anomalies, and opportunities for improvement.</li><li>Design, develop, and maintain robust dashboards and reports to visualize key performance indicators.</li><li>Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications.</li><li>Utilize statistical methods to interpret data and present findings clearly and concisely to stakeholders.</li><li>Ensure data integrity and accuracy across various systems.</li><li>Contribute to the continuous improvement of data collection, analysis, and reporting processes.</li></ul><ul><li><strong>Skills & Technologies:</strong></li><li>You will be expected to bring strong skills in <strong>Computer Science</strong> principles, a deep understanding of <strong>Data Analysis</strong> methodologies, and a solid background in <strong>Information Technology (IT)</strong>. Proficiency in tools like <strong>SQL</strong> and programming languages such as <strong>Python</strong> is crucial. Experience with <strong>Data Visualization</strong> tools and <strong>Statistical Analysis</strong> techniques will be highly valued.</li></ul><ul><li><strong>Growth Opportunities:</strong></li><li>We are committed to your professional development. You'll have access to cutting-edge technologies and continuous learning opportunities to expand your expertise in areas like advanced analytics, machine learning, and big data platforms. Grow your career within a company that values innovation and personal advancement.</li></ul><ul><li><strong>Team & Culture:</strong></li><li>Join a collaborative and inclusive team where your ideas are heard, and your contributions are celebrated. Our culture fosters creativity, problem-solving, and a shared passion for technology. We believe in empowering our employees to achieve their full potential while maintaining a healthy work-life balance.</li></ul><ul><li><strong>Impact:</strong></li><li>Your work will directly influence product development, operational efficiency, and strategic planning. You'll play a pivotal role in shaping our data-driven future, helping us make smarter decisions and deliver exceptional value to our users.</li></ul><p><strong>Requirements</strong></p><ul><li>Are you ready to elevate your career and make a significant impact? We are seeking an <strong>Experienced Data Analyst</strong> with a passion for data-driven insights.</li><li><strong>Required Skills:</strong> We're looking for individuals with a strong foundation in <strong>Computer Science</strong>, proven expertise in <strong>Data Analysis</strong>, and a solid understanding of <strong>Information Technology (IT)</strong>. Essential skills include proficiency in <strong>SQL</strong> for querying and manipulating data, strong command of <strong>Python</strong> for data processing and analysis, experience with <strong>Data Visualization</strong> tools, and a solid grasp of <strong>Statistical Analysis</strong>. Knowledge of <strong>Database Management</strong>, <strong>ETL</strong> processes, and fundamental <strong>Machine Learning</strong> concepts will set you apart. Beyond technical prowess, excellent <strong>Problem Solving</strong>, <strong>Communication</strong>, and <strong>Critical Thinking</strong> abilities are paramount.</li><li><strong>Experience Requirements:</strong> Candidates should possess between <strong>3 to 7 years of relevant professional experience</strong> in data analysis or a related IT field.</li><li><strong>Career Level Expectations:</strong> This role is ideal for an <strong>Experienced</strong> professional eager to take on significant challenges and contribute to high-impact projects.</li></ul>