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<h2><strong>Job Description</strong></h2><p><strong>Company Information</strong></p><p>We are a regional assistance company with an international footprint, supporting travelers and clients worldwide through a global network of partners and service providers. With offices across multiple regions, we provide 24/7 travel, medical, and concierge assistance services to customers during times of need.</p><p>We are looking for a Customer Service / Assistance Coordinator to join our growing operations team.</p><p><strong>Job Description</strong></p><ul><li><p>Assist customers with travel-related support requests and emergency assistance services.</p></li><li><p>Coordinate travel and concierge arrangements in line with customer benefits and service coverage.</p></li><li><p>Open and follow up on assistance cases for customers traveling abroad.</p></li><li><p>Communicate with service providers, partners, and internal teams to ensure smooth customer support and case handling.</p></li><li><p>Respond to incoming emails and customer requests according to company procedures and service standards.</p></li><li><p>Maintain accurate records and updates for ongoing cases.</p></li><li><p>Support the operations and assistance teams during busy periods when required.</p></li><li><p>Escalate urgent or unresolved issues to senior team members when necessary.</p></li><li><p>Provide written and verbal support to international customers and travelers.</p></li><li><p>Carry out additional customer support and operational tasks as needed.</p></li></ul><p>&nbsp;</p><p><strong>Languages</strong></p><p>&nbsp;</p><p>Hiring for the following languages:</p><ul><li><p>English (priority)</p></li><li><p>German</p></li><li><p>French</p></li><li><p>Portuguese</p></li><li><p>Arabic</p></li><li><p>Spanish</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary package.</p></li><li><p>Performance-based bonuses and incentives.</p></li><li><p>Career growth opportunities within an international organization.</p></li><li><p>Exposure to global operations and international case management.</p></li><li><p>Dynamic and multicultural work environment.</p></li><li><p>Ongoing training and development opportunities.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Job Requirements</strong></p><ul><li><p>Very good command of English and Arabic (spoken and written).</p></li><li><p>Bachelor’s degree completed.</p></li><li><p>English proficiency level of B2 or higher is required.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Ability to multitask and work in a fast-paced environment.</p></li><li><p>Strong problem-solving and organizational abilities.</p></li><li><p>Professional and customer-focused attitude.</p></li><li><p>Good working knowledge of Windows and Microsoft Office applications.</p></li><li><p>Ability to work under pressure and manage urgent situations calmly and professionally.</p></li><li><p>Previous customer service, call center, hospitality, travel, healthcare, or assistance industry experience is an advantage but not mandatory.</p></li><li><p>Additional languages are considered a plus.</p></li></ul><h2>&nbsp;</h2><p><strong>Optional Language Requirements</strong></p><ul><li><p>German</p></li><li><p>French</p></li><li><p>Portuguese</p></li></ul><ul><li><p>Spanish</p></li></ul><p>&nbsp;</p><p></p>

<p><strong>Company Information</strong></p><p>We are a regional assistance company with an international footprint, supporting travelers and clients worldwide through a global network of partners and service providers. With offices across multiple regions, we provide 24/7 travel, medical, and concierge assistance services to customers during times of need.</p><p>We are looking for a Customer Service / Assistance Coordinator to join our growing operations team.</p><p><strong>Job Description</strong></p><ul><li><p>Assist customers with travel-related support requests and emergency assistance services.</p></li><li><p>Coordinate travel and concierge arrangements in line with customer benefits and service coverage.</p></li><li><p>Open and follow up on assistance cases for customers traveling abroad.</p></li><li><p>Communicate with service providers, partners, and internal teams to ensure smooth customer support and case handling.</p></li><li><p>Respond to incoming emails and customer requests according to company procedures and service standards.</p></li><li><p>Maintain accurate records and updates for ongoing cases.</p></li><li><p>Support the operations and assistance teams during busy periods when required.</p></li><li><p>Escalate urgent or unresolved issues to senior team members when necessary.</p></li><li><p>Provide written and verbal support to international customers and travelers.</p></li><li><p>Carry out additional customer support and operational tasks as needed.</p></li></ul><p>&nbsp;</p><p><strong>Languages</strong></p><p>&nbsp;</p><p>Hiring for the following languages:</p><ul><li><p>English (priority)</p></li><li><p>German</p></li><li><p>French</p></li><li><p>Portuguese</p></li><li><p>Arabic</p></li><li><p>Spanish</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary package.</p></li><li><p>Performance-based bonuses and incentives.</p></li><li><p>Career growth opportunities within an international organization.</p></li><li><p>Exposure to global operations and international case management.</p></li><li><p>Dynamic and multicultural work environment.</p></li><li><p>Ongoing training and development opportunities.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Job Requirements</strong></p><ul><li><p>Very good command of English and Arabic (spoken and written).</p></li><li><p>Bachelor’s degree completed.</p></li><li><p>English proficiency level of B2 or higher is required.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Ability to multitask and work in a fast-paced environment.</p></li><li><p>Strong problem-solving and organizational abilities.</p></li><li><p>Professional and customer-focused attitude.</p></li><li><p>Good working knowledge of Windows and Microsoft Office applications.</p></li><li><p>Ability to work under pressure and manage urgent situations calmly and professionally.</p></li><li><p>Previous customer service, call center, hospitality, travel, healthcare, or assistance industry experience is an advantage but not mandatory.</p></li><li><p>Additional languages are considered a plus.</p></li></ul><h2>&nbsp;</h2><p><strong>Optional Language Requirements</strong></p><ul><li><p>German</p></li><li><p>French</p></li><li><p>Portuguese</p></li><li><p>Arabic</p></li><li><p>Spanish</p></li></ul><p>&nbsp;</p><p></p>

Kingdom travel services Co, is now hiring at "Customer excellence Operations department" (Corporate operation agent ) work location: Cairo Office- Joseph Tito. Key responsibilities: * Coordinate travel arrangements and logistics for incoming and outgoing.* Receive and process customer enquiries accurately and efficiently.* Follow up with suppliers and agents to ensure customer satisfaction.* Provide exceptional customer service by addressing inquiries and resolving issues.* Perform quality checks on incoming and outgoing services to ensure accuracy.*Identify opportunities for process improvement and efficiency gains.*Collaborate with cross-functional teams to implement process improvements.<br>Requirements:English language is A MUST. Excellent communication and interpersonal skills A strong mindset with attention to detail Outstanding organizational skills. Work Conditions: (Hybrid) 3 days working from office- 2 days working from home.2 days off (Sundays and Mondays off). Mobile and devices allowance. Social and medical insurance. Apply by CV on : Hr@kingdomtravelservices.co.uk ( with the job title ) <br>About Kingdom Co: passionate experts in luxury travel and concierge services. We are here to enhance our client's lifestyle with trusted services implemented on the principles of honesty, integrity and professionalism.

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a food & beverage director, you’re not just providing strategic direction for all aspects of the hotel’s food and beverage operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Define F&B operational strategy:</strong> Provide leadership direction for the food & beverage department to maximize profitability and guest satisfaction by ensuring the highest standards of quality, service, and marketing.</li> <li><strong>Drive operational excellence:</strong> Plan and oversee the administrative and operational functions of the department, including budgeting, forecasting, and policy implementation, ensuring seamless day-to-day operations.</li> <li><strong>Manage costs and revenue:</strong> Implement effective controls for food, beverage, and labor costs while driving revenue through innovative marketing initiatives and service enhancements.</li> <li><strong>Cultivate a high-performing team:</strong> Drive engagement and retention through performance management, professional development, and recognition programs.</li> <li><strong>Ensure regulatory excellence:</strong> Uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<ul><li><p>Train students on the complete Guest Cycle: reservations, check-in/out, and concierge.</p></li><li><p>Teach Customer Service Excellence, professional complaint handling, and upselling.</p></li><li><p>Deliver Hospitality English and essential Hotel Terminology classes.</p></li><li><p>Provide hands-on PMS training (Opera, Fidelio, or equivalent).</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Hotel/Hospitality Management or Tourism.</p></li><li><p>1+ years of practical experience in Front Office operations.</p></li><li><p>Deep practical knowledge of at least one major PMS system &#40;<strong>Opera / Fidelio</strong>&#41;.</p></li><li><p>Excellent spoken English and a strong customer-service mindset.</p></li><li><p>Immaculate professional grooming standards.</p></li></ul><p></p>

Job Duties & Responsibilities: <br>Identify and develop new corporate B2B business opportunities. Build and maintain relationships with corporate clients, travel partners, and business accounts. Conduct sales meetings, presentations, and client visits regularly. Promote company services, travel products, and destination experiences effectively. Generate leads and convert prospects into long-term business partnerships. Maintain and grow existing corporate accounts. Achieve monthly and quarterly sales targets and KPIs. Prepare commercial proposals, quotations, and partnership agreements. Coordinate with reservations and operations teams to ensure smooth service delivery. Maintain accurate sales pipelines and CRM records. Conduct market research and competitor analysis. Attend networking events, trade fairs, and business development activities. Provide regular sales reports and market feedback to management. Represent the company professionally within the market.<br>Job Qualifications & Requirements:<br>Must be currently based in Giza / Cairo, Egypt. Minimum 2–4 years of experience in B2B in Hotel Concierge or Hospitality / Tourism Sales. Fluent English communication skills are mandatory. Strong communication, negotiation, and presentation skills. Proven ability to generate leads and close business deals. Proven ability to achieve sales targets and develop business relationships. Strong networking and relationship-building abilities. Self-motivated and target-oriented personality. Ability to work independently and manage multiple accounts. Proficiency in Microsoft Office and CRM systems is preferred. Additional European languages are an advantage. Valid driving license.

<p><h4>Job summary</h4> <p>The position assists in the execution of all property events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Assists in the development and implementation of property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Assisting in managing event management operations and budgets</h4> <ul> <li>Researches and analyzes new products, pricing and services of competition.</li> <li>Reviews scheduled events and troubleshoots potential challenges/conflicts.</li> <li>Ensures the property is apprised of all groups that will impact property operations.</li> <li>Works with culinary team to ensure compliance with food handling and sanitation standards.</li> <li>Assists with the oversight of event operations including banquets, event services and event technology.</li> <li>Assists with the oversight of event planning team (BEO/Resume writers).</li> <li>Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.</li> <li>Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.</li> <li>Assists in the execution of brand service initiatives in event management areas.</li> </ul> <h4>Managing profitability</h4> <ul> <li>Introduces ideas to leadership team to enable property to remain competitive.</li> <li>Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.</li> <li>Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.</li> <li>Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About AllCare.<br>ai AllCare is transforming senior healthcare by delivering fully coordinated, in-facility care built around one shared care plan.<br> We bring together in-facility providers — including primary care, psychiatry, podiatry, diagnostics, wound care, and chronic care — alongside pharmacy services, all supported by a 24/7 medical concierge team to ensure seamless, high-quality care for residents.<br> Prior experience working within the U.<br>S. healthcare system and its billing practices is required for this role.<br> Your Role Execute precise billing operations for U.<br>S. senior care providers , ensuring accurate reimbursement across Assisted Living, Hospice, and RCFE settings.<br> You’ll be the backbone of our revenue cycle, directly impacting financial health while working with cutting-edge billing technology.<br> This role is ideal for someone who has hands-on experience with U.<br>S. healthcare billing workflows and is comfortable navigating Medicare/Medicaid and private payers.<br> Key Responsibilities Claims Processing: Submit and track claims for U.<br>S. Medicare/Medicaid and private payers , focusing on Assisted Living, Hospice, and RCFE billing requirements.<br> Denial Management: Investigate and resolve claim rejections, underpayments, and coding errors (ICD-10, CPT).<br> Documentation Support: Collaborate with clinical teams to ensure service documentation aligns with billing compliance.<br> Patient Billing: Generate statements, process payments, and address patient inquiries.<br> Reporting: Assist in generating AR aging reports and reconciliation audits.<br> What We Offer Compensation: $500 base salary, plus up to 20% monthly performance bonus.<br> Fully remote working opportunity.<br> Competitive compensation.<br> Comprehensive medical insurance.<br> Generous paid time off (PTO).<br> Ongoing training in AllCare’s tech-enabled billing platforms.<br> Leadership development pathways.<br> Requirements Must be available to work Pacific Time (California) hours, Monday–Friday.<br> Minimum 2+ years of medical billing experience within the U.<br>S. healthcare system (senior care settings strongly preferred: ALFs, Hospice, RCFEs).<br> Proficiency in U.<br>S. Medicare/Medicaid billing rules and EHR systems (e.<br>g., Epic, Cerner).<br> Experience with U.<br>S.-based payers and reimbursement processes is mandatory.<br> Knowledge of California-specific billing regulations is a strong plus.<br> Strong attention to detail and problem-solving skills.<br> High school diploma required; AAPC certification (e.<br>g., CPC, CPB) is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About AllCare.<br>ai AllCare is transforming senior healthcare by delivering fully coordinated, in-facility care built around one shared care plan.<br> We bring together in-facility providers — including primary care, psychiatry, podiatry, diagnostics, wound care, and chronic care — alongside pharmacy services, all supported by a 24/7 medical concierge team to ensure seamless, high-quality care for residents.<br> Prior experience working within the U.<br>S. healthcare system and its billing practices is required for this role.<br> Your Role Execute precise billing operations for U.<br>S. senior care providers , ensuring accurate reimbursement across Assisted Living, Hospice, and RCFE settings.<br> You’ll be the backbone of our revenue cycle, directly impacting financial health while working with cutting-edge billing technology.<br> This role is ideal for someone who has hands-on experience with U.<br>S. healthcare billing workflows and is comfortable navigating Medicare/Medicaid and private payers.<br> Key Responsibilities Claims Processing: Submit and track claims for U.<br>S. Medicare/Medicaid and private payers , focusing on Assisted Living, Hospice, and RCFE billing requirements.<br> Denial Management: Investigate and resolve claim rejections, underpayments, and coding errors (ICD-10, CPT).<br> Documentation Support: Collaborate with clinical teams to ensure service documentation aligns with billing compliance.<br> Patient Billing: Generate statements, process payments, and address patient inquiries.<br> Reporting: Assist in generating AR aging reports and reconciliation audits.<br> What We Offer Compensation: $500 base salary, plus up to 20% monthly performance bonus.<br> Fully remote working opportunity.<br> Competitive compensation.<br> Comprehensive medical insurance.<br> Generous paid time off (PTO).<br> Ongoing training in AllCare’s tech-enabled billing platforms.<br> Leadership development pathways.<br> Requirements Must be available to work Pacific Time (California) hours, Monday–Friday.<br> Minimum 2+ years of medical billing experience within the U.<br>S. healthcare system (senior care settings strongly preferred: ALFs, Hospice, RCFEs).<br> Proficiency in U.<br>S. Medicare/Medicaid billing rules and EHR systems (e.<br>g., Epic, Cerner).<br> Experience with U.<br>S.-based payers and reimbursement processes is mandatory.<br> Knowledge of California-specific billing regulations is a strong plus.<br> Strong attention to detail and problem-solving skills.<br> High school diploma required; AAPC certification (e.<br>g., CPC, CPB) is a plus.<br></span> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a hygiene coordinator, you’re not just leading daily culinary production for the property – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Maintain food safety records, temperature logs, cleaning schedules, and inspection reports.</li> <li>Assist in preparing documentation for audits and regulatory inspections.</li> <li>Monitor food handling, storage, and sanitation procedures to ensure compliance with established standards.</li> <li>Promote awareness of hygiene policies, procedures, and best practices across departments.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree or diploma in food science, environmental health, or a related field.</li> <li>1-2 years of experience in hygiene, food safety, quality assurance, or hotel operations.</li> <li>Basic knowledge of food safety regulations, sanitation standards, and HACCP principles.</li> <li>Strong administrative, organizational, and record-keeping skills.</li> <li>Strong communication and interpersonal skills.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Relations Manager, you’re not just overseeing day-to-day guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Oversee guest services operations:</strong> Manage day-to-day operations of all guest services functions, including bell services, luggage storage, package delivery, valet, parking, and related systems to ensure a seamless guest experience.</li> <li><strong>Monitor and elevate service:</strong> Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience.</li> <li><strong>Manage department administration:</strong> Lead budgeting, forecasting, policy enforcement, and special projects to support operational effectiveness.</li> <li><strong>Inspire and develop the team:</strong> Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD per night at our world-class hotels through our Go Hilton travel program.</li> <li>Paid parental leave – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<h2><strong>Job Description</strong></h2><ul><li><p>Handling Members directly (via email, WhatsApp and phone) and working on making their requests a reality.</p></li><li><p>The role of a Lifestyle Manager is mainly to work on our local Members’ requests both locally and internationally; and to handle requests of international Members visiting Egypt.</p></li><li><p>We provide recommendations, assistance and bookings on all lifestyle related aspects of our Members' lives.</p></li><li><p>Our Members’ requests cover anything and everything relating to their lifestyle, travel arrangements, booking restaurants, entertainment, sporting events, spas, beauty treatments, practical assistance, gifting service, event planning and much much more.</p></li><li><p>As a Lifestyle Manager you will be trained on a CRM program, to work as part of a global team, to provide world-class lifestyle service, and will develop a deeper understanding of the luxury markets around the world.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><h2><strong>Job Requirements</strong></h2><ul><li><p>0-3 years experience<strong>&nbsp;in same role</strong></p></li><li><p>Fluency in spoken English and Arabic is a MUST - (Preferable graduates of international language schools)</p></li><li><p>Excellent written communication in English</p></li><li><p>Good presentation skills and working knowledge of MS Office - previous experience on CRM is a plus</p></li><li><p>University Graduate - preferably with background in PR, marketing, travel, social sciences, liberal arts.</p></li><li><p>Experience in hospitality (concierge, front desk, reservations, guest relations), high-end customer service, luxury retail, events and entertainment, PR and marketing is a plus</p></li><li><p>Ability to work independently while adhering very strictly to company rules &amp; regulations</p></li><li><p>Team player that can multitask, has an eye for detail, very much a people person and can work under pressure.</p></li><li><p>A basic understanding of luxury services and products is an advantage.</p></li><li><p>Lifestyle Managers work five days per week, with rotating shift based working hours. including weekends and all national/public holidays.</p></li></ul><p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br><strong>Exceptional Hospitality Starts with You</strong><br>Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As an <strong>Chief Accountant</strong>, you're not just supporting timely and supervision of the Hotel Finance Office, pertaining to all computerized accounting systems, month-end closing reports and general ledger <br>reconciliation.- you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><strong>Responsibilities</strong><br>Here's what you'll do during a typical day:<br><ul><li><strong>Support financial strategy execution:</strong> Assist in directing financial operations to ensure alignment with the hotel's strategic goals, optimizing profitability and efficiency</li><li><strong>Provide financial insights:</strong> Assist in reviewing financial performance, reconciling accounts, and preparing recommendations for hotel leadership and ownership</li><li><strong>Manage financial operations:</strong> Oversee Accounts Receivable, Credit, and Night Audit functions, ensuring adherence to internal controls and financial policies</li><li><strong>Oversee financial reporting:</strong> Lead the preparation and review of monthly financial statements, ensuring accuracy in cash receipt coding and supporting internal audits for transparency and compliance</li><li><strong>Monitor and approve financial transactions:</strong> Review and authorize ledger reconciliations, tax filings, and payroll, ensuring financial accuracy and compliance</li><li><strong>Inspire and develop the team:</strong> Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team</li></ul><br><strong>Qualifications</strong><br><strong>What It Takes to Make the Stay</strong><br>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:<br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><strong>About Us</strong><br><b>Join an Award-Winning Workplace Culture</b> <br> <br> At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. <br> <br> Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. <br> <br> Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical. <br>Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.<br><strong>About the Team</strong><br><b>How We'll Help You Thrive</b><br>At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br>Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br>Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br>Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br>Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br>*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.<br> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a spa receptionist, you’re not just providing administrative support to ensure seamless spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Welcome and assist guests:</strong> Greet all guests entering the spa/salon and assist with check-in and registration procedures.</li> <li><strong>Support guest scheduling:</strong> Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed.</li> <li><strong>Provide administrative support:</strong> Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <p>In addition, this role requires the following minimum qualifications:</p> <ul> <li>High school diploma or university degree.</li> <li>Proficient in English, speaking and writing.</li> <li>Presentable with professional attitude.</li> <li>Previous experience in a similar role would be an asset.</li> <li>Previous experience in luxury hotels would be an asset.</li> <li>Preferably holds certification as a:</li> <ul> <li>Lifeguard</li> <li>Yoga instructor</li> <li>Massage therapist</li> <li>Personal trainer</li> </ul> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD per night at our world-class hotels through our Go Hilton travel program.</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our employee assistance program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a bakery chef, you’re not just managing the hotel’s daily pastry production – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Lead day-to-day pastry operations:</strong> Oversee the preparation, execution, and presentation of bakeries while ensuring quality and efficiency.</li> <li><strong>Produce high-quality pastries:</strong> Prepare breads, rolls, and breakfast bakeries following standard recipes for restaurants and banquets.</li> <li><strong>Enhance menu offerings:</strong> Create and implement new bakery recipes and seasonal menus to elevate the dining experience.</li> <li><strong>Manage product inventory:</strong> Maintain an adequate supply of prepared products and ensure proper storage for freshness and quality.</li> <li><strong>Inspire and develop the team:</strong> Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.</li> <li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.<br><br><p><b>About the role</b></p><br><br><p>Four Seasons Hotel Alexandria is seeking a <b>Guest Experience Agent</b> to join our dynamic team. We are looking for someone with excitement and dedication in serving our guests. with high level of professionalism and passion.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li><p>1. The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</p><br><br><p>2. The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.</p><br><br><p>3. The ability to interact with the guest and manage the guest preferences to enhance the Guest Experience in general.</p><br><br><p>4. The ability to communicate with other department any concerns for guest, and ensure a seamless stay all over the hotel and Beach suites.</p><br><br><p>5. The ability to quote and be familiar with room and rate availability for current and future dates.</p><br><br><p>6. The ability to perform all duties of the Reception, concierge, PBX and retail shop sales agents when needed.</p><br><br><p>7. The ability to accept reservations, changes and cancellations in the absence of reservations staff.</p><br><br><p>8. The ability to assist in escorting VIPs and return guests to their rooms as requested.</p><br><br><p>9. The ability to work closely with the Reception, Concierge and Guest Services staff to coordinate the efficient handling of guest arrival and follow up on guest requests.</p><br><br></li></ul><p><b>What you bring</b></p><br><br><ul><li><p>Excellent communication skills, both verbal and written</p><br><br></li><li><p><span>Written, spoken and reading proficiency in the English language.</span></p><br><br></li><li><p>Being&nbsp;able to maintain attention to detail and accuracy&nbsp;in a fast-paced environment.</p><br><br></li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package</p><br><br></li><li><p>Excellent Training and Development opportunities</p><br><br></li><li><p>Complimentary Accommodation at other Four Seasons Hotels and Resort</p><br><br></li><li><p>Complimentary Dry Cleaning for Employee Uniforms</p><br><br></li><li><p>Complimentary Employee Meals</p><br><br></li><li><p>Medical, dental, and vision insurance</p><br><br></li></ul><br><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li><p>In this full-time position. Candidates will need to work a flexible schedule including Mornings, Evenings, Weekends, and Holidays.</p><br><br></li></ul><br><br><br><br><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Seaside glamour on the Egyptian Riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall. It has 154 rooms including 31 suites, 30 beach suites and 6 villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, spa and fitness center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.</p> <h4>About the role</h4> <p>Four Seasons Hotel Alexandria is seeking a Guest Experience Agent to join our dynamic team. We are looking for someone with excitement and dedication in serving our guests, with a high level of professionalism and passion.</p> <h4>What you will do</h4> <li>The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</li> <li>The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.</li> <li>The ability to interact with the guest and manage the guest preferences to enhance the guest experience in general.</li> <li>The ability to communicate with other departments any concerns for guests, and ensure a seamless stay all over the hotel and beach suites.</li> <li>The ability to quote and be familiar with room and rate availability for current and future dates.</li> <li>The ability to perform all duties of the reception, concierge, PBX and retail shop sales agents when needed.</li> <li>The ability to accept reservations, changes and cancellations in the absence of reservations staff.</li> <li>The ability to assist in escorting VIPs and return guests to their rooms as requested.</li> <li>The ability to work closely with the reception, concierge and guest services staff to coordinate the efficient handling of guest arrival and follow up on guest requests.</li> <h4>What you bring</h4> <li>Excellent communication skills, both verbal and written.</li> <li>Written, spoken and reading proficiency in the English language.</li> <li>Ability to maintain attention to detail and accuracy in a fast-paced environment.</li> <h4>What we offer:</h4> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> <li>Medical, dental, and vision insurance.</li> <h4>Schedule & hours:</h4> <p>In this full-time position, candidates will need to work a flexible schedule including mornings, evenings, weekends, and holidays.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Group, Conference and Events (GCE) Manager, you’re not just driving revenue by leading strategic GCE sales efforts – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Drive GCE revenue:</strong> Maximize group, conference, and event sales opportunities through proactive selling strategies and strong conversion of customer inquiries.</li> <li><strong>Optimize business performance:</strong> Review business plans, identify revenue gaps, and implement initiatives to fill capacity and meet commercial targets.</li> <li><strong>Lead sales strategy execution:</strong> Align departmental activity with the hotel’s selling strategy, ensuring compliance and adaptability to market conditions.</li> <li><strong>Stay ahead of the competition:</strong> Monitor local market trends and competitor activity to inform sales tactics and strengthen the hotel’s competitive positioning.</li> <li><strong>Ensure process accuracy:</strong> Conduct regular spot checks on bookings to support audit readiness and high-quality execution across systems and procedures.</li> <li><strong>Promote the hotel:</strong> Organize and participate in promotional activities to increase visibility and drive GCE business.</li> <li><strong>Inspire and develop the team:</strong> Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

Company Description City & the Sea is a boutique travel and event consultancy that designs bespoke experiences across the globe, with a strong presence in Egypt’s most iconic destinations. The company specializes in private travel management, destination events, corporate retreats, and elevated concierge services for discerning clients. Its work is defined by precision, creativity, and deep local insight, ensuring that every journey is seamless and memorable. From private villas and yachts to immersive cultural itineraries and tailored celebrations, City & the Sea delivers highly personalized, carefully executed experiences.<br>Role Description The Social Media Specialist is a full-time, on-site role based in Cairo, Egypt. The specialist will manage day-to-day social media activities, including planning and creating content for multiple platforms, scheduling posts, and monitoring engagement. Responsibilities include developing and executing social media campaigns, aligning content with brand and marketing objectives, and collaborating with internal teams to showcase destinations, events, and services. The role also involves community management, responding to messages and comments, tracking performance metrics, and optimizing content based on insights. The Social Media Specialist will stay current with platform trends and best practices to enhance brand visibility and audience growth.<br>Qualifications<br> Candidates should possess skills in Social Media Marketing and Digital Marketing. Candidates should possess skills in Social Media Content Creation and Marketing. Candidates should possess strong Communication skills, both written and verbal. Experience managing social media accounts for lifestyle, travel, or events brands is beneficial. Ability to analyze social media metrics, use relevant tools, and report performance insights is preferred. Strong visual sense and familiarity with basic photo/video editing tools are advantageous. Bachelor’s degree in Marketing, Communications, Media, or a related field is preferred. Fluency in English is required; Arabic language skills are an asset.

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a guest services shift leader, you’re not just supporting guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Support guest services operations:</strong> Coordinate department activities and support lobby and bell team members as needed to ensure consistent, high-quality guest service.</li> <li><strong>Provide exceptional service:</strong> Respond promptly and professionally to phone, email, and in-person inquiries from clients, guests, and team members.</li> <li><strong>Delight our guests:</strong> Greet guests warmly and assist with directions, local recommendations, and general information as needed to enhance the guest experience.</li> <li><strong>Prepare group documentation:</strong> Organize and verify all paperwork, rooming lists, and necessary details to ensure accurate and timely delivery of guest amenities and group luggage.</li> <li><strong>Support special projects:</strong> Assist with coordinating departmental initiatives or ad-hoc assignments.</li> <li><strong>Provide administrative support:</strong> Assist department managers with clerical work such as word processing, data entry, filing, and copying.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>