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Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br>Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.<br><br><strong>About the job:<br><br></strong>This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.<br><br><strong>What you’ll do:<br><br></strong><ul><li>Research target accounts and contacts to identify key decision-makers and understand business challenges</li><li>Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts</li><li>Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent</li><li>Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context</li><li>Consistently meet or exceed KPI and activity expectations</li><li>Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated</li><li>Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions<br><br></li></ul><strong>What you’ll need to succeed:<br><br></strong><ul><li>Fluent in English & German (written and verbal communication)</li><li>Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback</li><li>Growth-minded - thinks strategically about business impact while driving personal success</li><li>Proactive and resilient - takes initiative rather than waiting for direction</li><li>Minimum 1 year successful sales/SDR track record</li><li>Relevant experience in SaaS, Analytics, or CRM software solutions</li><li>Competitive nature and drive to succeed (demonstrated through professional or personal achievements)</li><li>Ability to work effectively in a hybrid environment with strong self-management skills<br><br></li></ul><strong> Why you should join Contentsquare <br><br></strong>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br><ul><li> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year</li><li> Work flexibility: hybrid and remote work policies</li><li> Generous paid time-off policy (every location is different)</li><li> Lifestyle allowance</li><li> A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work</li><li> Every full-time employee receives stock options, allowing them to share in the company’s success</li><li> We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts</li><li> And more benefits tailored to each country<br><br></li></ul>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here .<br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><strong>1</strong></span></span><span><span><strong>Job Title</strong></span></span><p><span><span>Project Manager </span></span></p><br><span><span>Department</span></span><p><span><span>Admin. – Corporate Affairs</span></span></p><br><br><span><span>Direct Supervisor</span></span><p><span><span>Egypt Head of Projects & Facility</span></span></p><br><span><span>Job Number</span></span><br><span><span><strong>2</strong></span></span><span><span><strong>Job Purpose</strong></span></span><br><ul><li><p><span><span>Provide the required quality services related to construction of new buildings, support the Engineering Unit for new fit out works / renovation works, opting towards obtaining best prices, minimizing cost and improvement of internal / external customer satisfaction.</span></span></p><br></li><li><p><span><span>Manage the construction sites with all required supports for technical approvals, achieving the target completion and certifying of contractor’s progress payments, etc.</span></span></p><br></li></ul><br><span><span><strong>3</strong></span></span><span><span>Dimensions</span></span><br><p><span><span>Operating Budget</span></span></p><br><span><span>EGP 10m annual</span></span><p><span><span>Number of Staff</span></span></p><br><br><p><span><span>Capital Exp. Budget</span></span></p><br><p><span><span>EGP 500m</span></span></p><br><p><span><span>Other</span></span></p><br><ul><li><span><span><strong>Project management</strong>: projects control and implementation consistent with Mashreq Corporate Identity and the project objectives (financial, business approvals, contract’s preparation, reporting, consultant’s follow up, design development, bidding preparation and review, contractor and execution control, supervision, all procurement duties internal and external, handling over the project, coordination between several bodies and documentations control)</span></span></li><li><span><span>Preparation of relevant Project trackers and reports, Audit documents preparations, Frequent project updates to business, Project Progress meetings with</span></span></li><li><span><span>Vendors, Consultant and Business, DLP Management)</span></span></li><li><span><span><strong>Financial control</strong>: budget, cash flow management for projects and running projects.</span></span></li><li><p><span><span><strong>Engineering</strong>: Manage all types of buildings, working drawings, coordination, and wide knowledge for all the electro-mechanical works.</span></span><span><span> Interior, Civil works.</span></span></p><br><p><span><span><strong>Technical office</strong>: Bill of quantities, quantity survey, cost estimate and analysis, procurement, submittals, materials selections, and workshop drawing.</span></span></p><br></li><li><p><span><span>Review vendor and consultants submitted technical drawings, materials, Finishes, mood boards etc.</span></span></p><br></li><li><p><span><span>Consultants,</span></span></p><br></li><li><p><span><span><strong>Site execution</strong>: Manage all items of construction works.</span></span></p><br></li></ul><br><span><span><strong>4</strong></span></span><span><span>Key Result Areas</span></span><br><ul><li><span><span>Providing Architectural & Engineering services to Mashreq & MGN Egypt for Interior & Constructional Projects</span></span></li><li><p><span><span>Lead the preparation of the planning, design and project management to ensure successful and timely execution of the projects. </span></span></p><br></li><li><p><span><span> Prepare the overall projects plan objectives, master project schedule and financials, including project budget and work with the customer to ensure satisfactory delivery of the project. </span></span></p><br></li><li><p><span><span> Lead, assemble and coordinate the project team including the consultants and contractors. </span></span></p><br></li><li><p><span><span>Manage outsourced resources (project managers, architects, designers, construction crews, etc.) to achieve successful completion of the project.</span></span></p><br></li><li><p><span><span>Comply with Mashreq’s policies for tendering and managing vendor activity and performance to ensure compliance with the overall objectives of the project (project objectives, costs, standards, and schedules) to ensure compliance with planned expenditure. (Ensuring compliance with Mashreqbank operating policies and procedures, health and environmental standards and with all related local regulations)</span></span></p><br></li><li><p><span><span>Based on the request from Business/RE Team, conduct the site visit to verify the site conditions and available infrastructure of new development projects (rented and owned)</span></span></p><br></li><li><p><span><span>Preparing the estimate budget, approvals and sign off by the delegated proper business approvals prior to any commitments.</span></span></p><br></li><li><p><span><span>Plan and implement project management strategies to ensure the successful and timely execution of the projects, along with cost management.</span></span></p><br></li><li><p><span><span>Coordination between various internal (IT, marketing, digital, branch operations, safety and security, cash management) and external parties (vendors, project managers, architects, contractors, government bodies) to achieve successful completion of the project</span></span></p><br></li><li><p><span><span>Manage and supervise the construction work, maintaining the progress against the approved schedules to achieve its objective in line with the goal of Admin. Dept.</span></span></p><br></li><li><p><span><span>Ensure all contractual obligations are clear as to scope of work etc. and terms and conditions cover Mashreq Bank’s interests.</span></span></p><br></li><li><p><span><span>Manage the financial expenditure budgets of the project and monitor costs to ensure compliance with planned expenditure</span></span></p><br></li><li><p><span><span>Verify and keeping track of the certified payment by consultant to contractors</span></span></p><br></li><li><p><span><span>In-house expertise in design productions, cost management, tender management, etc. reducing/eliminating the need to appoint external consultants </span></span></p><br></li><li><p><span><span>Understand Business Requirement; ensure that the expected outcome is reached in terms of quality, quantity, satisfaction, end user satisfaction and bottom-line contribution.</span></span></p><br></li><li><p><span><span>Ensure all contractual obligations are clear as to scope of work etc. and terms and conditions cover Mashreqbank interests.</span></span></p><br></li><li><p><span><span>Working on MB Premises Sustainability to focus on green building materials, managing resources consumption and reducing harmful emissions. </span></span></p><br></li><li><p><span><span>Working on Green projects, along with the LEED Consultant to incorporate the usage of FSC certified products, low VOC content materials, recycled content etc. that will lead to a healthy environment, conserve energy and reduce pollution etc. </span></span></p><br></li><li><p><span><span>Delivering prompt and accurate services in professional manner to keep the branches and premises at excellent satisfaction. </span></span></p><br></li><li><p><span><span>Oversee technical management of all Fit out services, to ensure the required quality, standards and best practices are implemented and exceeded where possible. </span></span></p><br></li><li><p><span><span>Value Engineer projects to get the optimum result / output, financially & operationally. </span></span></p><br></li><li><p><span><span>Render technical support in implementing new digital concept offices and Branch fit out projects across Egypt and abroad as required </span></span></p><br></li><li><p><span><span>Perform inspections for bank's premises to ensure the quality of services provided.</span></span></p><br></li><li><p><span><span>Support in Handling and following up on requests and complaints related to facilities management within the bank premis</span></span></p></li></ul> </div>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.</p>
<h4>What you will do</h4>
<ul>
<li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li>
<li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li>
<li>Perform daily system health checks and proactively resolve infrastructure issues.</li>
<li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li>
<li>Manage and participate in crisis situations, following established escalation and incident management processes.</li>
<li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li>
<li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li>
<li>Support service improvement initiatives and contribute to operational readiness for future projects.</li>
<li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li>
<li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An individual with a bachelor’s degree in engineering or computer science.</li>
<li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li>
<li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li>
<li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li>
<li>Skilled in PowerShell scripting for automation and operational efficiency.</li>
<li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li>
<li>Comfortable working in multicultural, globally distributed teams.</li>
<li>A clear and confident communicator with strong written and spoken English skills.</li>
<li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Exposure to complex, enterprise-scale IT infrastructure environments.</li>
<li>Opportunities to work with global stakeholders across Vodafone Group.</li>
<li>A role with meaningful impact on service availability and customer experience.</li>
<li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced enterprise infrastructure operations and service ownership.</li>
<li>Crisis and incident management in high-impact production environments.</li>
<li>Cross-functional collaboration within a global technology organisation.</li>
<li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About This Role
<br></span><p>We are seeking a Senior DevOps Engineer to support the delivery and optimisation of software lifecycle management within a private cloud environment. This role focuses on managing operational activities, driving process improvements, and ensuring effective collaboration with stakeholders to maintain high levels of customer satisfaction.</p><br><br><br><b>Who we are</b>
<br><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture</p><br>
<p>Together we can.</p><br><br><br><b>What you’ll do</b>
<br><ul>
<li>Oversee day-to-day operational activities across the DevOps lifecycle</li>
<li>Manage stakeholder relationships to ensure a high level of customer satisfaction</li>
<li>Provide guidance and support to new team members, enabling knowledge sharing and smooth onboarding</li>
<li>Take accountability for project-related activities and delivery outcomes</li>
<li>Lead initiatives focused on testing framework transformation and continuous process improvement</li>
<li>Apply customer-centric approaches in operations and incident management handling</li>
<li>Ensure adherence to ITIL standards and Vodafone processes</li>
<li>Deliver end-to-end software lifecycle solutions with a focus on deployment excellence</li>
<li>Contribute to centres of excellence related to software lifecycle management from a deployment perspective</li>
<li>Troubleshoot technical issues and provide effective resolutions</li>
<li>Deliver clear and structured presentations when required</li>
<li>Demonstrate ownership and accountability in all assigned tasks</li>
<li>Create, lead, and deliver production-ready solutions capable of hosting multiple applications on private cloud platforms</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li><strong>Experience of 3–5 years in DevOps.</strong></li>
<li><strong>Strong Expertise with Ci/CD </strong></li>
<li><strong>Hands on experience with AWS and Infrastructure </strong></li>
<li>Strong understanding of software lifecycle management and deployment practices</li>
<li>Experience in operational support, incident management, and stakeholder engagement</li>
<li>Familiarity with ITIL frameworks and structured process environments</li>
<li>Demonstrated ability to troubleshoot complex technical issues</li>
<li>Effective communication and presentation skills</li>
<li>Ability to take ownership and drive initiatives independently</li>
<li>Experience working with private cloud environments is advantageous</li>
<li>Willingness to support continuous improvement and transformation initiatives</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br>What's in it for you
<br><ul>
<li>Opportunity to contribute to large-scale DevOps and cloud transformation initiatives</li>
<li>Exposure to global stakeholders and enterprise-level projects</li>
<li>Collaborative and supportive working environment</li>
<li>Opportunities to lead process improvements and innovation activities</li>
<li>Professional growth through hands-on operational and lifecycle management experience</li>
</ul><br><br>What skills you will learn
<br><ul>
<li>Advanced DevOps and software lifecycle management practices</li>
<li>Stakeholder management and customer-centric delivery approaches</li>
<li>ITIL-based operational excellence and incident management</li>
<li>Private cloud deployment and hosting capabilities</li>
<li>Leadership, ownership, and continuous improvement methodologies</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br>Alert
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.<br>#JDEnhancedByTARA</p><br><br><br>Follow us on social media
<br><ul>
<li>LinkedIn: https://www.linkedin.com/company/vois/</li>
<li>Facebook: https://www.facebook.com/voisglobal</li>
<li>Instagram: https://www.instagram.com/voisglobal/</li>
<li>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</li>
</ul><br><br><br>
</div>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced infrastructure systems engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.</p>
<h4>What you will do</h4>
<ul>
<li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li>
<li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li>
<li>Perform daily system health checks and proactively resolve infrastructure issues.</li>
<li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li>
<li>Manage and participate in crisis situations, following established escalation and incident management processes.</li>
<li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li>
<li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li>
<li>Support service improvement initiatives and contribute to operational readiness for future projects.</li>
<li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li>
<li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An individual with a bachelor’s degree in engineering or computer science.</li>
<li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li>
<li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li>
<li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li>
<li>Skilled in PowerShell scripting for automation and operational efficiency.</li>
<li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li>
<li>Comfortable working in multicultural, globally distributed teams.</li>
<li>A clear and confident communicator with strong written and spoken English skills.</li>
<li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Exposure to complex, enterprise-scale IT infrastructure environments.</li>
<li>Opportunities to work with global stakeholders across Vodafone Group.</li>
<li>A role with meaningful impact on service availability and customer experience.</li>
<li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced enterprise infrastructure operations and service ownership.</li>
<li>Crisis and incident management in high-impact production environments.</li>
<li>Cross-functional collaboration within a global technology organisation.</li>
<li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.</p>
<h4>What you will do</h4>
<ul>
<li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li>
<li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li>
<li>Perform daily system health checks and proactively resolve infrastructure issues.</li>
<li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li>
<li>Manage and participate in crisis situations, following established escalation and incident management processes.</li>
<li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li>
<li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li>
<li>Support service improvement initiatives and contribute to operational readiness for future projects.</li>
<li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li>
<li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An individual with a bachelor’s degree in engineering or computer science.</li>
<li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li>
<li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li>
<li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li>
<li>Skilled in PowerShell scripting for automation and operational efficiency.</li>
<li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li>
<li>Comfortable working in multicultural, globally distributed teams.</li>
<li>A clear and confident communicator with strong written and spoken English skills.</li>
<li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Exposure to complex, enterprise-scale IT infrastructure environments.</li>
<li>Opportunities to work with global stakeholders across Vodafone Group.</li>
<li>A role with meaningful impact on service availability and customer experience.</li>
<li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced enterprise infrastructure operations and service ownership.</li>
<li>Crisis and incident management in high-impact production environments.</li>
<li>Cross-functional collaboration within a global technology organisation.</li>
<li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.</p>
<h4>What you will do</h4>
<ul>
<li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li>
<li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li>
<li>Perform daily system health checks and proactively resolve infrastructure issues.</li>
<li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li>
<li>Manage and participate in crisis situations, following established escalation and incident management processes.</li>
<li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li>
<li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li>
<li>Support service improvement initiatives and contribute to operational readiness for future projects.</li>
<li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li>
<li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An individual with a bachelor’s degree in engineering or computer science.</li>
<li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li>
<li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li>
<li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li>
<li>Skilled in PowerShell scripting for automation and operational efficiency.</li>
<li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li>
<li>Comfortable working in multicultural, globally distributed teams.</li>
<li>A clear and confident communicator with strong written and spoken English skills.</li>
<li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Exposure to complex, enterprise-scale IT infrastructure environments.</li>
<li>Opportunities to work with global stakeholders across Vodafone Group.</li>
<li>A role with meaningful impact on service availability and customer experience.</li>
<li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced enterprise infrastructure operations and service ownership.</li>
<li>Crisis and incident management in high-impact production environments.</li>
<li>Cross-functional collaboration within a global technology organisation.</li>
<li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through official Vodafone Careers channels to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><br><b>About this Role</b>
<br>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.<br><br><br><b>What you will do</b>
<br></span><ul>
<li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li>
<li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li>
<li>Perform daily system health checks and proactively resolve infrastructure issues.</li>
<li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li>
<li>Manage and participate in crisis situations, following established escalation and incident management processes.</li>
<li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li>
<li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li>
<li>Support service improvement initiatives and contribute to operational readiness for future projects.</li>
<li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li>
<li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li>An individual with a Bachelor’s degree in Engineering or Computer Science.</li>
<li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li>
<li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li>
<li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li>
<li>Skilled in PowerShell scripting for automation and operational efficiency.</li>
<li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li>
<li>Comfortable working in multicultural, globally distributed teams.</li>
<li>A clear and confident communicator with strong written and spoken English skills.</li>
<li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership</li>
</ul><br><br><b>Not a Perfect Fit?</b>
<br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><br><b>What’s in it for you</b>
<br><ul>
<li>Exposure to complex, enterprise-scale IT infrastructure environments.</li>
<li>Opportunities to work with global stakeholders across Vodafone Group.</li>
<li>A role with meaningful impact on service availability and customer experience.</li>
<li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Advanced enterprise infrastructure operations and service ownership.</li>
<li>Crisis and incident management in high-impact production environments.</li>
<li>Cross-functional collaboration within a global technology organisation.</li>
<li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><br><b>Join Us</b>
<br>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><br><b>Alert</b>
<br>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA<br><br><br><b>Follow us on social media and #StayConnected</b>
<br><ul>
<li>LinkedIn: https://www.linkedin.com/company/vois/</li>
<li>Facebook: https://www.facebook.com/voisglobal</li>
<li>Instagram: https://www.instagram.com/voisglobal/</li>
<li>Chat with our employees: https://lnkd.in/dpkrcvR2</li>
</ul><br><br><br>
</div>
<p>Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a Technology Business Relationship Partner to act as the primary point of contact between Technology VOIS and internal business customers. This role is responsible for building strategic stakeholder relationships, understanding customer strategies and business challenges, identifying growth opportunities, and ensuring Technology VOIS services deliver measurable business value. The role spans the full service lifecycle, including opportunity identification, business case development, service transition, operational governance, financial accountability, customer satisfaction management, and continuous service improvement. The successful candidate will work closely with senior stakeholders, including CIO-level contacts, to align technology services with business objectives and drive long-term strategic partnerships.</p><ul><li>Build and maintain strong strategic relationships with senior stakeholders across Technology VOIS and internal customer organisations.</li><li>Act as the single point of contact for customer enquiries, issues, and escalations.</li><li>Understand customer technology strategies, business priorities, challenges, and growth opportunities.</li><li>Represent customer needs in service design, service portfolios, and service offerings.</li><li>Develop strategic account plans and account development plans.</li><li>Identify and manage a pipeline of commercially viable business opportunities.</li><li>Lead demand management, change management, and governance processes.</li><li>Own the end-to-end preparation, management, and sign-off of business cases for services.</li><li>Oversee service transitions and act as an escalation point during transition and business-as-usual operations.</li><li>Monitor service performance against agreed SLAs and KPIs and drive service improvement initiatives.</li><li>Act as the voice of the customer by reporting, managing, and escalating service quality issues where required.</li><li>Initiate and manage change requests through internal governance processes.</li><li>Ensure effective financial governance, including budgeting, charging, forecasting, and recharge accuracy.</li><li>Support business transformation and cost optimisation initiatives across Technology VOIS.</li><li>Manage customer improvement plans and service recovery actions to enhance customer satisfaction.</li><li>Own governance activities, including monthly operational reviews, service reporting, financial reporting, and customer meetings.</li><li>Prepare and lead monthly governance meetings focused on service performance, strategic initiatives, opportunity pipelines, and financial updates.</li><li>Prepare and facilitate quarterly steering committee meetings with Technology VOIS leadership and customer executives.</li><li>Drive customer satisfaction outcomes and contribute to annual customer survey results.</li><li>Generate, maintain, and continuously improve customer account plans and strategic engagement frameworks.</li></ul><p>What's in it for you Opportunity to work directly with senior business and technology leaders across multiple markets and group functions. Exposure to strategic decision-making, transformation programmes, and technology service innovation. Ownership of customer portfolios and the ability to influence long-term business outcomes. A collaborative environment focused on continuous improvement and customer success. Cross-functional engagement across technology, finance, operations, and commercial teams. Opportunity to contribute to large-scale business transformation and cost optimisation initiatives. What skills you will learn Advanced stakeholder and executive relationship management. Strategic account planning and opportunity management. Commercial business case development and financial governance. Demand management and change governance processes. Service transition and operational governance leadership. Customer experience and service performance management. Executive reporting and steering committee facilitation. Technology service portfolio management and continuous improvement practices.</p><p><strong>Desired Candidate Profile</strong></p><p>Who you are Demonstrated strategic thinking and business planning capabilities. Experience in IT strategic relationship management and stakeholder engagement. Strong background in account management, business development, or technology consultancy. Knowledge of IT service management principles and practices. Experience managing financial governance, budgeting, and commercial performance. Broad and strong understanding of technology and IT service environments. Experience in technology account management or consulting roles. Knowledge of ITIL frameworks and service management disciplines. Strong organisational skills with rigorous follow-through and reliable execution of actions. Excellent communication, influencing, and relationship-building skills. Ability to manage multiple stakeholders and priorities in a dynamic environment. Experience supporting governance forums, service reviews, and executive-level reporting. Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<p>Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture</p><h3>About this Role</h3><p>We are seeking a Frontend React & Next.js Developer with a minimum of three years relevant experience to develop and maintain high-quality, semantic and accessible web applications. This role focuses on building reusable UI components, delivering responsive and performant user experiences, and collaborating with cross-functional teams. The successful candidate will bring strong expertise in React.js, Next.js, JavaScript, HTML5 and CSS3, alongside a commitment to continuous learning, knowledge sharing and technical</p><h3>What you ll do</h3><ul><li>Develop semantic and accessible UI components in line with best practices and accessibility standards.</li><li>Build responsive user interfaces that perform effectively across a variety of devices and screen sizes.</li><li>Participate in code reviews to maintain high code quality and promote shared learning.</li><li>Continuously enhance the codebase through refactoring and technical improvements.</li><li>Collaborate with designers, backend developers and stakeholders to deliver cohesive user experiences.</li><li>Identify, troubleshoot and resolve frontend defects and performance-related issues.</li><li>Stay informed about emerging frontend technologies, tools and industry trends, sharing insights with the wider team.</li><li>Maintain clear technical documentation covering code, processes and architectural decisions.</li><li>Conduct manual testing across multiple browsers to ensure quality, consistency and functionality.</li></ul><h3>What's in it for you</h3><ul><li>Opportunity to work with modern frontend technologies including React.js and Next.js.</li><li>Exposure to large-scale web applications and user experience initiatives.</li><li>Collaborative environment with designers, developers and business stakeholders.</li><li>Continuous learning opportunities through technical knowledge sharing and code reviews.</li><li>Experience contributing to accessibility, performance and quality-focused development practices.</li></ul><h3>What skills you will learn</h3><ul><li>Advanced frontend architecture and reusable component development.</li><li>Accessibility standards and semantic web development practices.</li><li>Performance optimisation and responsive design techniques.</li><li>Frontend testing approaches and quality assurance practices.</li><li>Collaboration within cross-functional product and engineering teams.</li><li>Documentation, code review and technical decision-making skills.</li></ul><p>VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><p>Join Us At Vodafone, we re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><p>Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA</p><p>Follow us on social media LinkedIn: https://www.linkedin.com/company/vois/ Facebook: https://www.facebook.com/voisglobal Instagram: https://www.instagram.com/voisglobal/</p><p>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</p><p><strong>Desired Candidate Profile</strong></p><p>Who you are</p><ul><li>Minimum 3 years of relevant frontend development experience.</li><li>Proficient in JavaScript (ES6+), HTML5 and CSS3.</li><li>Hands-on experience with React.js and Next.js.</li><li>Strong understanding of version control systems, particularly Git.</li><li>Demonstrated commitment to continuous learning and professional development.</li></ul><p>Nice to Have</p><ul><li>Experience with automated testing tools for frontend applications.</li><li>Knowledge of TypeScript.</li><li>Familiarity with design systems and component libraries.</li><li>Exposure to performance optimisation techniques for large-scale applications.</li><li>Understanding of server-side rendering (SSR) and static site generation (SSG) beyond foundational concepts.</li></ul><p>Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking a Frontend React & Next.js Developer with a minimum of three years’ relevant experience to develop and maintain high-quality, semantic and accessible web applications. This role focuses on building reusable UI components, delivering responsive and performant user experiences, and collaborating with cross-functional teams. The successful candidate will bring strong expertise in React.js, Next.js, JavaScript, HTML5 and CSS3, alongside a commitment to continuous learning, knowledge sharing and technical<br><br><br><b>What you’ll do</b>
<br>Develop semantic and accessible UI components in line with best practices and accessibility standards.<br>
Build responsive user interfaces that perform effectively across a variety of devices and screen sizes.<br>
Participate in code reviews to maintain high code quality and promote shared learning.<br>
Continuously enhance the codebase through refactoring and technical improvements.<br>
Collaborate with designers, backend developers and stakeholders to deliver cohesive user experiences.<br>
Identify, troubleshoot and resolve frontend defects and performance-related issues.<br>
Stay informed about emerging frontend technologies, tools and industry trends, sharing insights with the wider team.<br>
Maintain clear technical documentation covering code, processes and architectural decisions.<br>
Conduct manual testing across multiple browsers to ensure quality, consistency and functionality.<br><br><br><b>Who you are</b>
<br>Minimum 3 years of relevant frontend development experience.<br>
Proficient in JavaScript (ES6+), HTML5 and CSS3.<br>
Hands-on experience with React.js and Next.js.Strong understanding of version control systems, particularly Git.<br>
Demonstrated commitment to continuous learning and professional development.<br>
Nice to Have
<ul>
<li>Experience with automated testing tools for frontend applications.</li>
<li>Knowledge of TypeScript.</li>
<li>Familiarity with design systems and component libraries.</li>
<li>Exposure to performance optimisation techniques for large-scale applications.</li>
<li>Understanding of server-side rendering (SSR) and static site generation (SSG) beyond foundational concepts.</li>
</ul>
<br>
<br><br><br><b>Not a perfect fit?</b>
<br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><br><b>What's in it for you</b>
<br>Opportunity to work with modern frontend technologies including React.js and Next.js.<br>
Exposure to large-scale web applications and user experience initiatives.<br>
Collaborative environment with designers, developers and business stakeholders.<br>
Continuous learning opportunities through technical knowledge sharing and code reviews.<br>
Experience contributing to accessibility, performance and quality-focused development practices.<br><br><br><b>What skills you will learn</b>
<br>Advanced frontend architecture and reusable component development.<br>
Accessibility standards and semantic web development practices.<br>
Performance optimisation and responsive design techniques.<br>
Frontend testing approaches and quality assurance practices.<br>
Collaboration within cross-functional product and engineering teams.<br>
Documentation, code review and technical decision-making skills.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>LinkedIn: https://www.linkedin.com/company/vois/<br>
Facebook: https://www.facebook.com/voisglobal<br>
Instagram: https://www.instagram.com/voisglobal/<br>
You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2<br><br><br><br>
</div>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a skilled cloud & DevOps engineer to manage and enhance a cloud platform, leveraging strong expertise in Google Cloud Platform (GCP), Kubernetes, Terraform, Linux, Vault, CI/CD pipelines, and monitoring tools. The role focuses on designing, automating, securing, and operating scalable infrastructure to support development and production environments, enabling teams to deliver reliable and efficient solutions.</p>
<h4>What you’ll do</h4>
<ul>
<li>Manage, maintain, and optimise cloud infrastructure on GCP</li>
<li>Design, deploy, and support Kubernetes clusters and containerised applications</li>
<li>Build and enhance infrastructure as code using Terraform</li>
<li>Develop, maintain, and optimise CI/CD pipelines for application and infrastructure delivery</li>
<li>Administer and support Linux-based systems across cloud environments</li>
<li>Implement secure secrets management and access controls using Vault</li>
<li>Build and improve monitoring, logging, alerting, and observability solutions</li>
<li>Provide operational support across development, staging, and production environments</li>
<li>Troubleshoot infrastructure, deployment, networking, and platform issues</li>
<li>Collaborate with engineering, security, and operations teams to enhance automation, security, and reliability</li>
<li>Implement cloud security best practices, IAM controls, backup strategies, and disaster recovery plans</li>
<li>Participate in incident response, root cause analysis, and service improvement initiatives</li>
<li>Maintain documentation, operational runbooks, and platform standards</li>
<li>Support knowledge sharing and promote DevOps and platform engineering practices</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>3-6 years of experience</li>
<li>Experienced in Google Cloud Platform (GCP) with hands-on delivery experience</li>
<li>Proficient in managing Kubernetes platforms in production environments</li>
<li>Skilled in Terraform and infrastructure as code practices</li>
<li>Strong background in Linux administration and troubleshooting</li>
<li>Familiar with Vault or similar secrets management platforms</li>
<li>Experienced in building and maintaining CI/CD pipelines</li>
<li>Knowledgeable in monitoring and observability tools such as Prometheus, Grafana, ELK, or similar</li>
<li>Comfortable supporting both development and production environments</li>
<li>Strong understanding of networking, system reliability, and cloud security</li>
<li>Able to script and automate using Bash, Python, or similar</li>
<li>Capable of troubleshooting, incident handling, and problem resolution</li>
<li>Familiarity with GitOps tools, Helm, SRE practices, and access/policy management is advantageous</li>
<li>Relevant certifications in GCP, Kubernetes, Terraform, or Vault are desirable</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on large-scale, modern cloud infrastructure</li>
<li>Exposure to advanced DevOps, automation, and cloud-native technologies</li>
<li>Collaborative environment focused on innovation and continuous improvement</li>
<li>Opportunities to develop expertise in platform engineering and cloud security</li>
<li>A supportive culture that encourages learning and knowledge sharing</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced cloud platform architecture and optimisation on GCP</li>
<li>Kubernetes platform design and container orchestration at scale</li>
<li>Infrastructure as code and automation best practices</li>
<li>Monitoring, observability, and performance optimisation techniques</li>
<li>DevOps collaboration, incident management, and service reliability practices</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Frontend React & Next.js Developer with a minimum of three years’ relevant experience to develop and maintain high-quality, semantic and accessible web applications. This role focuses on building reusable UI components, delivering responsive and performant user experiences, and collaborating with cross-functional teams. The successful candidate will bring strong expertise in React.js, Next.js, JavaScript, HTML5 and CSS3, alongside a commitment to continuous learning, knowledge sharing and technical excellence.</p>
<h4>What you’ll do</h4>
<ul>
<li>Develop semantic and accessible UI components in line with best practices and accessibility standards.</li>
<li>Build responsive user interfaces that perform effectively across a variety of devices and screen sizes.</li>
<li>Participate in code reviews to maintain high code quality and promote shared learning.</li>
<li>Continuously enhance the codebase through refactoring and technical improvements.</li>
<li>Collaborate with designers, backend developers and stakeholders to deliver cohesive user experiences.</li>
<li>Identify, troubleshoot and resolve frontend defects and performance-related issues.</li>
<li>Stay informed about emerging frontend technologies, tools and industry trends, sharing insights with the wider team.</li>
<li>Maintain clear technical documentation covering code, processes and architectural decisions.</li>
<li>Conduct manual testing across multiple browsers to ensure quality, consistency and functionality.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Minimum 3 years of relevant frontend development experience.</li>
<li>Proficient in JavaScript (ES6+), HTML5 and CSS3.</li>
<li>Hands-on experience with React.js and Next.js. Strong understanding of version control systems, particularly Git.</li>
<li>Demonstrated commitment to continuous learning and professional development.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience with automated testing tools for frontend applications.</li>
<li>Knowledge of TypeScript.</li>
<li>Familiarity with design systems and component libraries.</li>
<li>Exposure to performance optimisation techniques for large-scale applications.</li>
<li>Understanding of server-side rendering (SSR) and static site generation (SSG) beyond foundational concepts.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work with modern frontend technologies including React.js and Next.js.</li>
<li>Exposure to large-scale web applications and user experience initiatives.</li>
<li>Collaborative environment with designers, developers and business stakeholders.</li>
<li>Continuous learning opportunities through technical knowledge sharing and code reviews.</li>
<li>Experience contributing to accessibility, performance and quality-focused development practices.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced frontend architecture and reusable component development.</li>
<li>Accessibility standards and semantic web development practices.</li>
<li>Performance optimisation and responsive design techniques.</li>
<li>Frontend testing approaches and quality assurance practices.</li>
<li>Collaboration within cross-functional product and engineering teams.</li>
<li>Documentation, code review and technical decision-making skills.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><p><b><span>About Four Seasons:</span></b></p><br><br><br><p><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. </span></p><br><br><p><span>We know that the best way to enable our people to deliver these exceptional guest experiences is through a world class employee experience and company culture.</span></p><br><br><br><p><b><span>About the location:</span></b></p><br><br><br><p><span>Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues.</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</span></p><br><br><br><p><b><span>About the role:</span></b></p><br><br><br><p>The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the Receptionist, reporting into the Front Office Manager. </p><br><br><br><p><b><span>What you will do:</span></b></p><br><br><br><p><span><span>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever </span><span>possible</span></span></p><br><br><ul><li><p><span><span>Assists</span><span>guests</span><span> in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, et</span><span>c.</span></span></p><br><br></li><li><p><span><span>Responds to all guest requests in </span><span>an accurate</span><span> and </span><span>timely</span><span> manner. Interaction</span><span>s</span><span> with guest will be in person and by </span><span>phone;</span></span></p><br><br></li><li><p><span><span>Resolves </span><span>guest</span><span> complaints</span><span>, and find opportunities to recognize and personalize the </span><span>service</span></span></p><br><br></li><li><p><span><span>experience for all guests </span></span></p><br><br></li></ul><br><br><p><b><span>What you bring</span><span>:</span></b></p><br><br><ul><li><p><span><span>One + </span><span>years e</span><span>xperience</span><span>working within a luxury</span><span> hotel or similar environment is </span><span>considered an </span><span>asset</span></span></p><br><br></li><li><p><span><span>Excellent interpersonal skills and </span><span>communication skills</span></span></p><br><br></li><li><p><span><span>Cross cultural sensitivity, and customer service orientation </span></span></p><br><br></li><li><p><span><span>Guest centricity and understanding the importance of guest’s preferences</span><span>.</span></span></p><br><br></li></ul><br><p> <br><b><span>What We Offer:</span></b></p><br><br><ul><li><span>Competitive salary, wages, and a comprehensive benefits package</span></li><li><span>Excellent training and development opportunities</span></li><li><span>Complimentary dry cleaning for employee uniforms/ business attire. </span></li><li><span>Complimentary employee meals</span></li><li><span>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</span></li><li><span>Dental and medical/disability/life insurance</span></li><li><span>Retirement pension plan</span></li><li><span>Employee service awards</span></li><li><span>Annual employee party/social and sports events</span></li></ul><br><br><p>Schedule & Hours</p><br><br><p>Full–time job with 44 working hours a week. For Line Employees</p><br><br><br><br><br><br><br> </div>
Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM As Consultant Talent Acquisition, you will partner with the Technology and non-Technology teams to deliver a high-quality recruitment service in line with SITA s hiring strategy and business needs. You will be accountable for a first-class candidate experience as well as a hiring manager focused service while ensuring requisite quality of hires are made at SITA within timescales and budgets. Reporting to the Talent Acquisition Manager, you will be a part of the Global Talent Acquisition team, responsible for the delivery of end-to-end recruitment services, including external talent acquisition and internal talent mobility. You will be hiring for our Technology and non-Technology teams based in MEA region along with global recruitment campaigns in other business functions. We are going through a positive transformation to make our ways or working smarter and are looking for someone who will input into value-add projects and process improvements. WHAT YOU WILL DO Manage the end-to-end recruitment process efficiently, cost-effectively and by upholding SITA's Employer brand, the candidate experience, and the hiring manager journey. Coach and influence hiring managers on best practices around recruitment strategy, process, candidate care, timelines, interviews, and Diversity & Inclusion Lead hiring manager briefing meetings to understand the business needs and create a detailed document to cover requirements, key strategies, and outcomes. Drive insight-led conversations with hiring managers using LinkedIn, iCims and other data sources. Write compelling job adverts that drive attraction and ensure compliance. Be accountable for candidate experience throughout the hiring lifecycle and partner with hiring managers to ensure timely feedback. Partner with the talent sourcing team to design and implement innovative sourcing strategies. Screen resumes and prospects; Manage candidates throughout the interview process from prepping before interviews to final offer. Utilize iCims effectively to ensure process compliance, minimize GDPR risk, increase data quality and focus on reporting and analytics. Advise and support Hiring Managers and internal colleagues through internal moves. Work with the team on process improvements and value-add projects as needed. Qualifications Who you are 3-4 years of experience with successfully delivering hiring campaigns within an in-house, agency or RPO environment. Confident to challenge and be consultative with stakeholders across all levels. Proven experience of various evaluation methods and of interviewing candidates Able to develop effective relationships and manage expectations of multiple stakeholders across a breadth of countries and cultural differences. Data-driven mindset to demonstrate the impact of recruitment initiatives via reporting and insights. Exceptional communication, interpersonal and decision-making skills. WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Salary / Compensation Note Hidden (-999) Salary / Compensation Note Hidden (-999)
<p>Kempinski Palace Cairo SCOPE To take 100% responsibility for managing a successful Resense Spa via leading the spa team effectively to deliver and exceed the guests expectations and maximize profitability in accordance with Resense s spa vision, core values & all related brand standards, procedures & policies. This includes reporting effectively to the relevant Resense Operations Manager and executing Resense directives and liaising positively with the Hotel General Manager and the Hotel Team. Please note, in the rare event of any confusion between directives of Resense and any level of hotel management, the Spa Manager must refer the issue to the Resense Operations Manager.</p><p><b><br></b></p><p><b>MAIN RESPONSIBILITIES</b></p><p>Operating:</p><ul><li>Uphold and deliver the Resense brand vision the luxury European spa and its central USP s.</li><li>Supervise daily spa operations and liaise with department heads to ensure routines, cleanliness, maintenance and service standards are upheld.</li><li>Provide a service that is individual, spontaneous, personal and genuine. This requires a very high level of communication and social skills and to take responsibility for the whole team.</li><li>Communicate effectively within the spa team as well as with guests and other hotel departments.</li><li>Operate and ensure the entire team operates in accordance with Resense Spa s Standard Operating Procedures, Policies & Forms Manuals; and the Kempinski SOP s, policies & manuals.</li><li>Resolve customer s disputes and/or complaints immediately and report appropriately in accordance with Kempinski & Resense SOP s.</li><li>Ensure safety and security for spa guests and staff.</li><li>Create & maintain an efficient maintenance program for the Spa and equipment to ensure it is maintained to Resense and Kempinski 5 star standards.</li><li>Drive efficient employee scheduling and co-ordination; including vacation planning.</li><li>Resense, Kempinski and spa orientation for new employees and trainees.</li><li>Implement and uphold the company Health & Safety policy.</li><li>Mentor staff for professional growth.</li></ul><p>Planning and Development:</p><ul><li>Monthly goal setting and actively include team in goal creating, planning and follow up, including reporting results to the team.</li><li>Strategic and training planning & implementation.</li><li>Yearly, monthly, weekly planning and coordinating with other hotel departments.</li></ul><p>Finance:</p><ul><li>Drive revenue for the spa whilst controlling the costs, thus maximizing profitability.</li><li>Manage the financial budget and control costs and liaise with Resense Operations Manager and Hotel Financial Controller. .</li><li>Critically review costs each month to ensure they are appropriate for the spa and raise any inconsistencies with Resense Operations Manager.</li></ul><p>Recruitment and Training:</p><ul><li>Recruit new staff with approval from Resense Operations Manager and in accordance with hotel s policies.</li><li>Ensure all staff receive necessary induction and ongoing training to allow them to carry out their role as laid out in the operational manuals.</li><li>To plan annual staff training calendar for approval by Resense Operations Manager and to ensure that this is implemented.</li><li>To ensure that all therapists and professional staff hold the necessary qualifications to carry out treatments and services.</li><li>Carry out or organise all in house training on a regular basis in all areas.</li><li>Carry out annual appraisals and personal development plans for all spa staff and to review these with Resense Operations Manager, People Services and General Manager.</li></ul><p>Reports:</p><ul><li>Complete Resense Revenue Management Schedule every day with daily statistics and update Action List, Yearly Marketing Plan and Training Plans.</li><li>Review each week with Operations Manager, discussing and understanding charts and KPI s.</li><li>Complete End of Month explanations and strategic analysis in Revenue Management Schedule.</li></ul><p>Marketing:</p><ul><li>Prepare, implement and update business and marketing plans with approval from Resense Operations Manager.</li><li>Design and execute marketing initiatives according to a clearly outlined and well-tracked marketing strategy in Yearly Marketing Plan in Revenue Management Schedule.</li><li>To act as host when required for VIP and press visits.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>NATIONALITY: Eligible for a working permit in country of hire</p><p>EDUCATION: Business administration qualification. (an advantage)<br>Beauty/spa therapist qualification. (an advantage)<br>Experience with Advanced Cosmetology. (an advantage)<br>First Aid and CPR Certificate.</p><p>EXPERIENCE: To fill the position, one of the following is required:<br>Three years spa management experience in an international standard spa.<br>Previous experience in a 5 star hotel spa.</p><p>LANGUAGE: Ability to work and communicate in a multinational environment:<br>Local language excellent oral and written skills (as applicable)<br>English excellent oral and written skills<br>Additional language - beneficial</p><p>COMPETENCIES: Include the skills the candidate must have to fill this Position:<br>Operations management.<br>Financial reporting and budgeting.<br>Human resource management.<br>Public relations and marketing.<br>Stock and retail management.<br>High levels of customer service.<br>Industry analysis.<br>Strong leadership skills.</p><p>TECHNICAL COMPETENCIES:<br>Computer literate (mid-advanced level)<br>Business writing.</p><p>INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:<br>People Oriented<br>Passionate for European luxury<br>Entrepreneurial<br>Straightforward<br>Excellent communication and interpersonal skills with superb presentation and grooming<br>Strong management skills and ability to inspire those in others<br>Experience in revenue management would be an advantage<br>Analytical and problem solving skills and execution of work</p><p>OTHER SKILLS: Depending on region and property.</p>
<p>The Role (What you will do): We are looking for a Tech Legal Tech Counsel who can operate at the intersection of legal, technology, and governance covering four core areas with balanced weight. You will work in close partnership with the CLCO across countries and time zones and collaborate in person with the technical team responsible for the company s software applications, and AI models to ensure legal requirements are translated into clear, practical policies and customer-ready commitments, with preference of working in a tech company as such (Amazon, EY, Deloitte, PWC, Microsoft, Samsung, etc...) Privacy & Data Protection (Primary): Practical privacy counsel and contracting across regional PDPLs and global enterprise expectations. Corporate / Companies & Structuring (Secondary): Support corporate governance and group structuring needs relevant to a cross-border technology business (including IP holding vs. operating company realities, board/approvals, and risk containment). Tech Transactions (SaaS/AI) & Delivery Contracting (Core): Build and negotiate the deal stack in a way that protects delivery outcomes, reduces ambiguity, and supports commercial execution. Security & Trust Enablement + AI/GenAI Governance (Core): Translate security and responsible-AI requirements into clear policies, addendums, and contract positions that enterprise customers can accept. Key Responsibilities: A) Privacy, Data Governance & Cross-Border Advise on regional PDPLs and implementing regulations with focus on UAE, Egypt, then Saudi Arabia, and how they impact product, contracting, and operations. Draft and negotiate DPAs, controller/processor language, sub-processor governance, and data sharing / transfer clauses aligned to enterprise expectations (GDPR-style baseline where relevant). Support DPIA-style risk assessments and privacy by design measures with product/engineering. B) Corporate / Companies & Internal Governance Support corporate governance workstreams relevant to a group with cross border operations (approvals, delegations, board/shareholder documentation where needed). Help keep the legal posture consistent with a structure where IP and commercialization/operations may sit in different entities, ensuring clean responsibility lines and controlled risk exposure. Maintain internal policies that connect legal rules to operational reality (e.g., who can sign what, deal desk gates, compliance escalation paths). C) Tech Transactions (SaaS/AI) & Delivery Discipline Draft/review/negotiate MSA/MSuA, Order Forms, SOWs, SLAs and key tech clauses (acceptance/UAT, change control, delivery milestones, support models). Build negotiation-ready templates and fallback positions (liability, indemnities, IP/licensing, data use, audit, termination) that preserve trust and do not block execution. Ensure professional services terms prevent scope creep and protect timelines, acceptance, and invoicing. D) Security & Trust Enablement Convert security requirements into contract language: security addendum, incident/breach terms, audit rights, encryption/logging/access control commitments, and pen-test boundaries. Partner with security/engineering to respond to customer due diligence (vendor questionnaires) in a consistent, evidence-based way. E) AI / GenAI Governance (Contracts + Policies) Draft practical AI policies and customer-facing addendums (acceptable use, transparency/disclaimer language, human oversight, logging/traceability concepts where applicable). Support governance for fine-tuning and model improvement responsibilities, including risk allocation and safe-use commitments aligned to enterprise expectations and emerging standards. Help design policy-to-code alignment: turning governance requirements into implementable product controls with the technical team.</p><p><strong>Desired Candidate Profile</strong></p><p>Baseline Knowledge: We expect working familiarity with: Regional Data Protection / PDPL regimes and their implementing regulations (focus: UAE Egypt Saudi Arabia). Electronic Transactions & Trust Services laws/regulations (focus: UAE Egypt Saudi Arabia) to support e-contracting and trust-enabled workflows. Cybersecurity and cybercrime-related legal expectations in the region (as they affect incident handling, reporting, and contractual commitments). GDPR as the enterprise contracting baseline, and EU AI Act as a growing reference point for AI governance in contracting. Qualifications: Law degree (LLB, JD, or LLM) from a recognized university. Admitted to practice / Bar membership in a recognized jurisdiction (MENA preferred; other jurisdictions acceptable depending on experience and role requirements). 5 10+ years of legal experience with demonstrable work across privacy/data protection and technology contracting (in-house or top-tier practice). Strong ability to draft and negotiate privacy and tech documents (e.g., DPA + security addendum + SaaS/PS terms) and to work with technical stakeholders. Corporate/companies competence sufficient to support governance and cross entity structuring needs in a technology group. Fluency in Arabic & English (Arabic is the native working language; English is essential for contracting and customers). Comfort working from Cairo with up to 10-15% travel to Abu Dhabi/Dubai. Comfort to work in an early startup environment, with a growth mindset. Strongly Preferred: Privacy certifications or equivalent practical GDPR capability (e.g., CIPP/E) and/or AI governance-oriented credentials (e.g., AIGP). Familiarity (from a contracting and assurance perspective) with modern trust frameworks such as: ISO/IEC 27001, ISO/IEC 42001:2023, ISO/IEC 27701:2025 (privacy information management extension). Experience handling enterprise security due diligence (questionnaires, security schedules, audit models) with the ability to keep answers consistent with actual controls.</p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a German-speaking L&D professional to deliver impactful learning experiences that build functional capabilities across teams. The role focuses on facilitating engaging training sessions, identifying capability gaps, and supporting colleagues through coaching and development initiatives, while contributing to high-quality training outcomes and operational excellence.</p>
<h4>What you’ll do</h4>
<ul>
<li>Deliver engaging and effective learning sessions using a range of methods such as digital tools, in-person training, and coaching approaches.</li>
<li>Act as a development consultant, promoting the adoption of learning platforms such as Vodafone University.</li>
<li>Adapt and localise learning content to meet specific business and cultural requirements.</li>
<li>Collaborate with internal teams and external partners to deliver learning priorities and initiatives.</li>
<li>Work closely with HR shared services teams to support training administration and enablement.</li>
<li>Serve as a key point of contact for stakeholders including HR, business teams, and global L&D colleagues.</li>
<li>Identify learning needs through audits and provide insights to functional experts.</li>
<li>Track and report on training progress and learner performance.</li>
<li>Deliver upskilling and cross-skilling programmes to support workforce capability growth.</li>
<li>Monitor training outcomes and highlight gaps to improve training-to-performance conversion.</li>
<li>Facilitate feedback and coaching sessions to enhance learner performance and engagement.</li>
<li>Work flexibly across rotational shifts, including early and late hours as required.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>A learning professional with experience in delivering training programmes and facilitating knowledge transfer.</li>
<li>Fluent in German (written and spoken), with strong communication and presentation skills.</li>
<li>Comfortable engaging with diverse audiences and building strong professional relationships.</li>
<li>Skilled in using digital tools and virtual platforms to enhance learning experiences.</li>
<li>Able to understand organisational strategy and align learning initiatives accordingly.</li>
<li>Knowledgeable in coaching techniques and adult learning principles, with relevant certifications considered beneficial.</li>
<li>Experience as a language instructor or in multilingual training environments is advantageous.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to deliver impactful learning experiences across diverse teams and geographies.</li>
<li>Exposure to global stakeholders and collaboration across Vodafone’s international network.</li>
<li>Continuous professional development in learning design, facilitation, and coaching practices.</li>
<li>Hands-on experience with advanced learning platforms and digital training tools.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced facilitation and presentation techniques in multilingual environments.</li>
<li>Stakeholder management and cross-functional collaboration.</li>
<li>Learning needs analysis and training effectiveness measurement.</li>
<li>Digital learning delivery and virtual facilitation skills.</li>
<li>Coaching and performance improvement methodologies.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location</h4>
<p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p>
<p>Nile side Egyptian glamour; a sleek setting, our hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 units, a heated swimming pool, spa and fitness center, and 11 food and beverage venues.</p>
<p>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p>
<h4>About the role</h4>
<p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced valet parking attendant who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p>
<h4>What you will do</h4>
<p><strong>Key elements of the job</strong></p>
<ul>
<li>Greet guests who arrive by private car and assist guests descending from cars. Issue appropriate valet parking ticket to guests when door staff is unavailable.</li>
<li>Create a strong sense of arrival for hotel, restaurant and banquet guests by welcoming them to the hotel and safely parking their car in the hotel or local garage.</li>
<li>Drive car to hotel or local garage, adhering to all traffic regulations and speed limits, using caution not to damage the vehicle being driven and other vehicles in the vicinity. Yield to pedestrians.</li>
<li>Assess any damage to vehicle. Clearly note any damage on claim ticket along with location of vehicle when parked. Deposit key and ticket with valet cashier.</li>
<li>Open hotel doors for all guests and give verbal welcome when not parking or retrieving guest cars.</li>
<li>Provide guests with directions, recommendations, and information about the city and its attractions. Hail taxis as needed.</li>
<li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.</li>
<li>Retrieve car for guests in a swift and safe manner.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Requires a working knowledge of division operations.</li>
<li>Working knowledge is generally learned on the job.</li>
<li>Requires ability to operate computer equipment and other department systems.</li>
<li>Requires reading, writing and oral proficiency in the English language.</li>
<li>More than 1 year of experience.</li>
<li>Native Arabic speaker.</li>
<li>Have authorization of citizenship.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary dry cleaning for employee uniforms/business attire.</li>
<li>Complimentary employee meals.</li>
<li>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</li>
<li>Dental and medical/disability/life insurance.</li>
<li>Retirement pension plan.</li>
<li>Employee service awards.</li>
<li>Annual employee party, social and sports events.</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full-time job with 44 working hours a week.</p></p><p></p>
<div> <div> <b>Who we are</b>
</div> <div> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p> </div> </div> <div> <div> <b>About this Role</b>
</div> <div> <div>We are seeking a Senior DevOps Engineer to support global IT integration, platform operations, and cloud deployment activities. The role focuses on building, maintaining, and enhancing production-ready platforms that host applications across multiple Vodafone markets, with a strong emphasis on Kubernetes, containerisation, cloud technologies, service reliability, and application lifecycle management. The successful candidate will contribute to secure, scalable, and reliable solutions while supporting operational excellence and continuous improvement initiatives</div> </div> </div> <div> <div> <b>What you ll do</b>
</div> <div> <div>Design, implement, and support DevOps and deployment solutions across global environments.</div> <div>Lead migration, upgrade, and release activities for supported platforms and applications</div> <div>Administer and optimise Kubernetes, Docker, and API management environments. </div> <div>Maintain application and server availability across UNIX/Linux and Windows platforms. </div> <div>Monitor, troubleshoot, and resolve incidents and service requests within agreed service levels. </div> <div>Investigate and resolve database-related issues across supported environments. </div> <div>Collaborate with vendors and internal stakeholders to deliver sustainable technical solutions</div> <div>Maintain technical documentation, knowledge repositories, and operational procedures. </div> <div>Contribute to process improvements, automation initiatives, and operational efficiencies.</div> <div>Support service management practices and ensure compliance with operational processes and standards. </div> </div> </div> <div> <div> <b>Who you are</b>
</div> <div> <div>Experience with Kubernetes and container orchestration technologies. </div> <div>Strong knowledge of Docker and microservices architecture.</div> <div>Familiarity with Kafka and distributed application environments. </div> <div>Experience with databases such as PostgreSQL, DynamoDB, and Cassandra. </div> <div>Knowledge of Python, Ruby, or Go programming languages is highly desirable. </div> <div>Understanding of AWS cloud services is advantageous.</div> <div>Strong UNIX/Linux administration skills.</div> <div>Knowledge of infrastructure technologies including DNS and proxy services.</div> <div>Troubleshooting, problem-solving, and service management capabilities.</div> <div>Experience with ITIL practices, Remedy, or related service management platforms is beneficial. </div> <div>Ability to manage multiple priorities while maintaining high-quality delivery standards.</div> </div> </div> <div> <div> <b>Not a perfect fit?</b>
</div> <div> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> </div> </div> <div> <div> <b>What's in it for you</b>
</div> <div> <div>Opportunity to work on global-scale platforms supporting multiple Vodafone markets. </div> <div>Exposure to modern cloud-native technologies, container platforms, and large-scale DevOps practices.</div> <div>Involvement in platform transformation, automation, and continuous improvement initiatives. </div> <div>Collaboration with global teams, vendors, and technology specialists.</div> <div>Opportunity to contribute to innovative solutions that improve operational efficiency and customer experience. </div> </div> </div> <div> <div> <b>What skills you will learn</b>
</div> <div> <div>Advanced Kubernetes platform engineering and administration.</div> <div>Cloud-native application deployment and lifecycle management.</div> <div>DevOps automation, release management, and service reliability practices</div> <div>Large-scale incident management and operational excellence methodologies.</div> <div>Stakeholder management, knowledge management, and continuous improvement techniques.</div> </div> </div> <div> <div> <b>VOIS Equal Opportunity Employer Commitment</b>
</div> <div> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p> </div> </div> <div> <div> <b>Join Us</b>
</div> <div> <p>At Vodafone, we re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> </div> </div> <div> <div> <b>Alert </b>
</div> <div> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br><br></p></div></div><div><div> </div> </div>