Document Controller

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> <strong>ABOUT THE ROLE</strong> </p> <p>The Technical Project Manager is responsible for driving projects from concept to delivery, ensuring smooth coordination between business and technical teams, and maintaining high-quality standards throughout the project lifecycle.</p> <p>This is a full-time position based in Cairo, reporting to the Technical Director.</p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p>Project Delivery</p> <ul> <li>Manage projects end-to-end, from initial concept to successful delivery</li> <li>Define and document functional specifications</li> <li>Ensure alignment between business needs and technical implementation</li> </ul> <p>Coordination &amp; Communication</p> <ul> <li>Act as the main point of contact between business, technical, and operational teams</li> <li>Provide regular updates to stakeholders on project progress, risks, and timelines</li> <li>Facilitate collaboration, decision-making, and issue resolution</li> </ul> <p>Monitoring &amp; Quality Assurance</p> <ul> <li>Track deliverables and ensure deadlines are met</li> <li>Support testing phases (UAT, end-to-end validation) and ensure launch readiness</li> <li>Monitor issues and follow up using logs, test data, and performance indicators</li> </ul> <p>Process Improvement</p> <ul> <li>Identify and implement improvements in tools, workflows, and documentation</li> <li>Promote best practices in project management and delivery</li> </ul> <p> <strong>PROFILE</strong> </p> <ul> <li>Good understanding of technical environments, including API-based integrations</li> <li>Ability to read and understand technical documentation (endpoints, credentials, integration flows)</li> <li>Familiarity with staging and production environments, configuration checks, and deployment processes</li> <li>Strong attention to detail and quality</li> <li>Problem-solving mindset with analytical skills</li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>REQUIRED SKILLS &amp; QUALIFICATIONS</strong> </p> <ul> <li>2+ years of experience in technical project management, integration delivery, or a similar cross-functional technical role</li> <li>Degree in Computer Science or a related field</li> <li>Strong organizational and multitasking skills</li> <li>Autonomous, adaptable, and detail-oriented</li> <li>Experience with Agile methodologies is a plus</li> <li>Excellent communication and interpersonal skills</li> <li>Fluent in English (written and spoken); French is a plus</li> </ul> <p> </p></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ABOUT THE ROLE The Technical Project Manager is responsible for driving projects from concept to delivery, ensuring smooth coordination between business and technical teams, and maintaining high-quality standards throughout the project lifecycle. This is a full-time position based in Cairo, reporting to the Technical Director. KEY RESPONSIBILITIES Project Delivery Manage projects end-to-end, from initial concept to successful delivery Define and document functional specifications Ensure alignment between business needs and technical implementation Coordination &amp; Communication Act as the main point of contact between business, technical, and operational teams Provide regular updates to stakeholders on project progress, risks, and timelines Facilitate collaboration, decision-making, and issue resolution Monitoring &amp; Quality Assurance Track deliverables and ensure deadlines are met Support testing phases (UAT, end-to-end validation) and ensure launch readiness Monitor issues and follow up using logs, test data, and performance indicators Process Improvement Identify and implement improvements in tools, workflows, and documentation Promote best practices in project management and delivery PROFILE Good understanding of technical environments, including API-based integrations Ability to read and understand technical documentation (endpoints, credentials, integration flows) Familiarity with staging and production environments, configuration checks, and deployment processes Strong attention to detail and quality Problem-solving mindset with analytical skills</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>REQUIRED SKILLS &amp; QUALIFICATIONS</p><ul><li>2+ years of experience in technical project management, integration delivery, or a similar cross-functional technical role</li><li>Degree in Computer Science or a related field</li><li>Strong organizational and multitasking skills</li><li>Autonomous, adaptable, and detail-oriented</li><li>Experience with Agile methodologies is a plus</li><li>Excellent communication and interpersonal skills</li><li>Fluent in English (written and spoken); French is a plus</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are looking for an experienced Salesforce Core Developer to join our team on a 4-month remote contract .<br> The ideal candidate will have strong hands-on experience in Salesforce development, Lightning Web Components (LWC), and Salesforce integrations.<br> You will work closely with technical and business teams to design, develop, and support scalable Salesforce solutions while ensuring seamless integration with external systems.<br> Responsibilities Develop and maintain custom Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce configuration tools.<br> Design and implement scalable business logic and custom Salesforce functionality.<br> Build, enhance, and maintain Salesforce integrations using REST APIs and other integration technologies.<br> Troubleshoot and resolve issues across end-to-end integration flows.<br> Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.<br> Perform code reviews and ensure adherence to Salesforce development best practices.<br> Support testing, deployment, and production releases.<br> Document technical solutions and provide ongoing support throughout the project lifecycle.<br> 4+ years of hands-on Salesforce development experience.<br> Strong expertise in Salesforce Apex development.<br> Proven experience developing Lightning Web Components (LWC) (mandatory).<br> Solid experience designing and implementing Salesforce integrations using REST APIs.<br> Experience troubleshooting and supporting complex integration flows.<br> Good understanding of Salesforce platform architecture and development best practices.<br> Experience with Git and CI/CD processes is an advantage.<br> Strong problem-solving and communication skills.<br> Ability to work independently in a fully remote environment.<br> Preferred Qualifications Experience with MuleSoft integrations (highly preferred).<br> Salesforce Platform Developer I or II certification is a plus.<br> Experience working in Agile/Scrum teams.<br> Contract Details Employment Type: Contract Duration: 4 Months Location: Remote Start Date: Immediate or as soon as possi</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ABOUT THE ROLE The Technical Project Manager is responsible for driving projects from concept to delivery, ensuring smooth coordination between business and technical teams, and maintaining high-quality standards throughout the project lifecycle. This is a full-time position based in Cairo, reporting to the Technical Director. KEY RESPONSIBILITIES Project Delivery Manage projects end-to-end, from initial concept to successful delivery Define and document functional specifications Ensure alignment between business needs and technical implementation Coordination &amp; Communication Act as the main point of contact between business, technical, and operational teams Provide regular updates to stakeholders on project progress, risks, and timelines Facilitate collaboration, decision-making, and issue resolution Monitoring &amp; Quality Assurance Track deliverables and ensure deadlines are met Support testing phases (UAT, end-to-end validation) and ensure launch readiness Monitor issues and follow up using logs, test data, and performance indicators Process Improvement Identify and implement improvements in tools, workflows, and documentation Promote best practices in project management and delivery PROFILE Good understanding of technical environments, including API-based integrations Ability to read and understand technical documentation (endpoints, credentials, integration flows) Familiarity with staging and production environments, configuration checks, and deployment processes Strong attention to detail and quality Problem-solving mindset with analytical skills</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>REQUIRED SKILLS &amp; QUALIFICATIONS</p><ul><li>2+ years of experience in technical project management, integration delivery, or a similar cross-functional technical role</li><li>Degree in Computer Science or a related field</li><li>Strong organizational and multitasking skills</li><li>Autonomous, adaptable, and detail-oriented</li><li>Experience with Agile methodologies is a plus</li><li>Excellent communication and interpersonal skills</li><li>Fluent in English (written and spoken); French is a plus</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>This position is located in the United Nations Information Centre (UNIC) in Cairo, within the Information Centres Service (ICS), Outreach Division (OD), Department of Global Communications (DGC). The UNIC Cairo is part of the global network of United Nations information centres, which is the principal source of information about the United Nations system in Egypt and Saudi Arabia. UNICs are responsible for promoting public understanding and support for the aims and activities of the United Nations by disseminating UN information materials to a local audience in English and in Arabic; engaging local and regional partners; and, overall, bringing the United Nations closer to the people it serves. The incumbent is under the direct supervision of the National Information Officer and the overall supervision of the Director of UNIC Cairo.<br> Responsibilities<br>Within delegated authority, the incumbent may be responsible for the following duties: • Drive UNIC Director and visiting senior UN officials to and from official functions and events; provide transportation for other UNIC staff to official events, as needed. • Transport, collect and deliver packages/items as required, including picking up pouches from the airport or other document pick-up points. • Responsible for day-to-day maintenance of assigned vehicle; log official trips, daily mileage, fuel consumption, services, etc. • Provides general office support services to help ensure the smooth functioning of an organizational unit. • Reviews, records, routes and/or processes mail or other documents; gathers pertinent background material; tracks and monitors follow-up action as required. • Receives phone call and visitors, and responds to routine inquiries and information requests, including drafting routine written responses, or routes to appropriate personnel for handling as required. • Maintains files (both paper and electronic) and databases for work unit. • Updates and maintains large distribution lists; assemble documents, reports and other materials for global dissemination, where possible using electronic formats; coordinates courier services. • Performs a variety of administrative duties (e.g., meeting organization, reservations, office supply and equipment orders, etc.), including preparing and/or processing administrative requests/documents (expense claims, vouchers, visa applications, etc.). • Photocopies a variety of documents and other materials. • Operates and maintains a variety of office equipment in the performance of basic office functions, e.g., photocopier, facsimile, printer, scanner, etc. • Performs other duties as assigned.<br> Competencies<br>• PROFESSIONALISM: Knowledge of general office and administrative support. Knowledge of driving rules and regulations. Knowledge of administrative policies, processes and procedures. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. • TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • PLANNING &amp; ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>A high school diploma or equivalent is required.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of two years of relevant experience in general office support, public communications support or related area is required. Experience as a driver with a safe driving record is required. Experience using Mircosoft Word and Microsoft Excel is desirable. Experience providing support to an office in the United Nations Common System or similiar international organisations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise, which will be followed by a competency-based interview.<br> Special Notice<br>• This position is temporarily available for an initial duration of six months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<p>Nafham is a personalized learning platform dedicated to empowering students and fostering community growth. We provide online video lessons and tutoring services in Egypt and the Gulf region as well as international curriculums like SAT and IGCSE. Our offerings include life skills courses, from programming to language learning and professional development. Nafham’s mission is to enhance the educational experience and unlock the potential of young individuals across various communities.</p><p><br></p><p><strong>Job Summary</strong></p><p>The Customer Service Specialist is responsible for handling customer inquiries, resolving complaints, following up on customer requests, and ensuring a smooth customer experience across all communication channels. The role requires excellent communication skills, problem-solving abilities, and a customer-first mindset.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, WhatsApp, email, and other communication channels.</li><li>Handle customer complaints professionally and provide timely resolutions.</li><li>Follow up on customer requests and ensure they are resolved within the required SLA.</li><li>Escalate complex cases to the relevant department when necessary.</li><li>Accurately document all customer interactions and case updates in the system.</li><li>Coordinate with internal teams to resolve customer issues efficiently.</li><li>Provide customers with accurate information about our services, instructors, schedules, and policies.</li><li>Maintain a high level of customer satisfaction and professionalism.</li><li>Meet daily and monthly productivity and quality targets.</li><li>Monitor pending cases and ensure timely follow-up until closure.</li><li>Prepare reports and update customer service trackers as required.</li><li>Support continuous improvement initiatives by identifying recurring customer issues and suggesting solutions.</li></ul><p><br></p><p><strong>Qualifications</strong></p><p><br></p><ul><li>Bachelor's degree Holder</li><li>1–3 years of experience in Customer Service, Customer Support, or Call Center.</li><li>Experience in the education or EdTech industry is a plus.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to multitask and manage a high volume of customer inquiries.</li><li>Excellent in English is a must</li></ul>

<p><strong>Company Information</strong></p><p>We are a regional assistance company with an international footprint, supporting travelers and clients worldwide through a global network of partners and service providers. With offices across multiple regions, we provide 24/7 travel, medical, and concierge assistance services to customers during times of need.</p><p>&nbsp;</p><p>We are looking for an in-house <strong>doctor</strong> to join our medical team who will report to our Medical Director.</p><p>&nbsp;</p><p>Your job will be to review and assess medical cases, ensuring treatment plans are medically justified, and supporting operational teams in handling medical claims and patient cases. The ideal candidate will play a critical role in cost control, quality assurance, and medical decision-making within a fast-paced environment.</p><p>&nbsp;</p><h3><strong>Key Responsibilities:</strong></h3><ul><li><p>Assess medical reports for day-care and in-patient cases, ensuring treatment plans are medically justified and aligned with best practices.</p></li><li><p>Review the course of treatment and escalate questionable or unclear cases to the Medical Director for further validation.</p></li><li><p>Support coordinators and supervisors in evaluating medical cases and rejecting medically unjustified procedures or treatments.</p></li><li><p>Monitor case-related medical expenses against expected cost benchmarks and identify potential cases of medical fraud or overutilization.</p></li><li><p>Conduct medical discussions with healthcare providers regarding ongoing cases and document medical findings, including preparing medical reports when required.</p></li><li><p>Provide 24/7 medical support and guidance to coordinators regarding in-patient cases and claims.</p></li><li><p>Assist company management with medical-related inquiries from clients and participate in client meetings when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Medical Doctor (MBBS degree / MD degree)</p></li><li><p>Minimum 5 years’ experience in healthcare industry</p></li><li><p>Hospital experience is mandatory</p></li><li><p>Insurance industry experience is a plus</p></li><li><p>Fluency in English and Arabic</p></li><li><p>Excellent communication skills.</p></li><li><p>Full working knowledge of MS Office</p></li></ul><p></p>

<p>Primary Point of Contact: Act as the main liaison between property management and tenants, handling inquiries, addressing needs, and resolving complaints promptly and professionally.</p><p>​Occupancy Management: Coordinate move-in and move-out procedures, including lease execution, inspections, and verifying the physical condition of units for a seamless transition.</p><p>​Maintenance Coordination: Liaise closely with maintenance and operations teams to ensure tenant repair requests and service tickets are completed efficiently and to a high standard.</p><p>​Relationship Building: Foster strong, positive, and long-term professional relationships with tenants to maximize tenant satisfaction and lease renewal rates.</p><p>​Collections &amp; Financial Liaison: Coordinate with the finance department to track rent and service fee collections, issuing necessary payment reminders to tenants on schedule.</p><p>​Daily Reporting: Document all tenant interactions, complaints, and service requests in regular reports submitted to management to help improve overall service quality.</p><p><strong>Requirements</strong></p><ul><li><p>Relevant diploma or degree in Architectureengineering, or a related field </p></li><li><p>Minimum 3 years of experience in the same position </p></li><li><p>prior experience in property or tenant coordination is a plus</p></li><li><p>Strong tenant coordination and relationship management skills, with experience handling day-to-day tenant needs and concerns.</p></li><li><p>Excellent communication and interpersonal skills, including clear written and verbal communication in a professional setting.</p></li><li><p>Knowledge of leases and lease administration practices, including understanding lease terms, documentation, and basic compliance.</p></li><li><p>Proven customer service skills, with the ability to manage inquiries, resolve issues, and maintain a high level of tenant satisfaction.</p></li><li><p>Organizational and time-management abilities, with attention to detail and accurate record-keeping.</p></li><li><p>Proficiency with office software and basic property management systems; familiarity with real estate or facilities management is an advantage.</p></li><li><p>Ability to work on-site in El Sherouk, collaborate effectively with cross-functional teams, and handle multiple priorities.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Leverage your expertise and join the dynamic team of a leading HR services and consulting firm as a <strong>Senior</strong><strong>Talent Acquisition</strong>, supporting end-to-end recruitment operations, executing high-volume (mass hiring) projects for white-collar roles, managing candidate pipelines, and ensuring smooth and timely delivery of recruitment processes in alignment with client requirements and service level agreements. </p><br><strong>Key Accountabilities</strong><ul><li><p>Support daily recruitment operations for assigned clients, ensuring high-quality talent delivery and adherence to project timelines.</p><br></li><li><p>Handle the full recruitment lifecycle for white-collar positions, from initial sourcing and screening to offer negotiation and onboarding coordination.</p><br></li><li><p>Execute and manage <strong>mass hiring</strong> projects, ensuring efficient candidate flow and meeting aggressive hiring targets.</p><br></li><li><p>Build and maintain a robust talent database and candidate pipeline to ensure quick response to client needs.</p><br></li><li><p>Prepare and issue required recruitment status reports, interview feedback summaries, and candidate shortlists, maintaining accurate documentation.</p><br></li><li><p>Organize, file, and maintain digital and physical recruitment records to ensure proper tracking and data integrity.</p><br></li><li><p>Coordinate with internal teams and external clients to resolve hiring bottlenecks and align on search requirements.</p><br></li><li><p>Provide administrative and operational support to the Talent Acquisition team in daily sourcing activities and performance reporting.</p><br></li></ul><strong>Knowledge, Skills, and Experience</strong><ul><li><p>Bachelor’s degree in HR, Business Administration, Commerce, or a related field.</p><br></li><li><p>3 years of experience in Talent Acquisition or recruitment, with preference for experience gained within a recruitment agency. </p><br></li><li><p>Proven track record in managing <strong>mass hiring</strong> projects for <strong>white-collar</strong> roles.</p><br></li><li><p>Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.</p><br></li><li><p>Experience with Applicant Tracking Systems (ATS) and document/record management systems is a plus.</p><br></li><li><p>Strong attention to detail and accuracy in handling candidate data and recruitment documentation.</p><br></li><li><p>Strong organizational and time management skills with the ability to handle multiple hiring mandates efficiently.</p><br></li><li><p>Good communication and coordination skills with a professional and team-oriented mindset.</p><br></li></ul> </div>

Data &amp; Business Intelligence<br><br><ul><li> DRS-DATA-001 Data Engineer<br><br></li></ul><strong>Cairo, Egypt</strong><strong>Full Time</strong><strong>Hybrid</strong><strong>3-5 Years<br><br></strong>Apply Now →<br><br><strong>About The Role<br><br></strong>Delta Retail Solution is looking for a Data Engineer to build reliable data pipelines and integration solutions connecting ERP, retail, POS and enterprise systems with analytics platforms.<br><br><strong>Responsibilities<br><br></strong>Design and develop scalable data pipelines.<br><br>Extract, transform and load data from multiple business systems.<br><br>Integrate ERP, POS and external data sources.<br><br>Develop and maintain ETL and ELT processes.<br><br>Work with SQL Server, MySQL and cloud data platforms.<br><br>Design staging and analytical data structures.<br><br>Build data models for reporting and business intelligence.<br><br>Develop API-based data integrations.<br><br>Monitor data pipelines and resolve data-quality issues.<br><br>Optimize database queries and data-processing performance.<br><br>Implement data validation and reconciliation processes.<br><br>Support Power BI and analytics teams with trusted datasets.<br><br>Document data flows, mappings and integration processes.<br><br>Work with Dynamics 365 and enterprise application teams.<br><br><strong>Requirements<br><br></strong>3+ years of Data Engineering or Data Integration experience.<br><br>Strong SQL skills.<br><br>Experience designing ETL or ELT pipelines.<br><br>Experience with relational databases.<br><br>Good understanding of data modeling.<br><br>Experience working with APIs and JSON data.<br><br>Knowledge of data quality and validation techniques.<br><br>Good programming or scripting skills.<br><br>Strong troubleshooting and analytical skills.<br><br>Good English communication skills.<br><br>Nice to Have<br><br>Experience with Microsoft Azure data services.<br><br>Experience with Microsoft Fabric.<br><br>Knowledge of Azure Data Factory.<br><br>Experience with Microsoft Dynamics 365 F&amp;O OData and Data Entities.<br><br>Experience with Power BI data models.<br><br>Python knowledge.<br><br>Knowledge of Data Lake architecture.<br><br>Experience with retail, ERP or POS data.<br><br>Knowledge of SAP integration is an advantage.<br><br>Position Overview<br><br><strong>Department</strong>Data &amp; Business Intelligence<br><br><strong>Location</strong>Cairo, Egypt<br><br><strong>Type</strong>Full Time<br><br><strong>Work Mode</strong>Hybrid<br><br><strong>Closing Date</strong>2026-11-05<br><br>Apply for this Position

<p><u>About QP</u></p><p>Inspired by creativity. Driven by purpose. Built on collaboration.</p><p><br></p><p>At QP, we design, engineer and manage the built environment with a deep commitment to quality, sustainability and innovation. Working across countries and cultures, our teams collaborate to deliver iconic, meaningful and future-focused projects for a diverse international client base.</p><p><br></p><p><strong>Role Purpose</strong></p><p>As a Quantity Surveyor, you will support the commercial management of construction projects across QP's international portfolio. Working alongside senior QS professionals and project leads, you will gain hands-on exposure to the full project lifecycle, from early estimates and bills of quantities through to valuations and final account, across residential, commercial, hospitality, and infrastructure projects.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in preparing bills of quantities, estimates, and cost plans.</li><li>Assist in the preparation and evaluation of tender packages, including tender comparisons, commercial clarifications and recommendation reports.</li><li>Support monthly valuations, payment certifications, and the review and assessment of variations/change orders.</li><li>Help maintain accurate project records, logs, and QS documentation.</li><li>Liaise with clients, consultants, and internal teams under the guidance of senior staff.</li><li>Follow QP's procedures, standards, and document management protocols.</li><li>Assist in reviewing structural and finishes designs to support the compilation of Bills of Quantities.</li><li>Help prepare documentation to confirm adjustments to tender sums and support the upkeep of final account records.</li></ul><p><br></p><p><strong>What You Bring</strong></p><ul><li>A degree in Quantity Surveying or Construction Engineering, or a recognised equivalent qualification.</li><li>Proficiency and working experience on international methods of measurement including RICS POMI (Principles of Measurement International) and the NRM (New Rules of Measurement).</li><li>Some practical QS experience through placements, internships, or early career roles is an advantage.</li><li>Previous experience within a Quantity Surveying / Cost Management consultancy would be considered a strong advantage.</li><li>Proficiency in Microsoft Office; familiarity with AutoCAD or BIM tools is a plus</li></ul><p><br></p>

<p><span>TP is a customer focused organization that provides support services to a wide range of clients and industries. The company is committed to delivering reliable, efficient, and high quality customer interactions at every touchpoint. Team members work in a collaborative environment with clear procedures and tools designed to help them assist customers effectively. TP Cairo EG values continuous improvement, professional growth, and a positive workplace culture for all employees.</span></p><p><span>Role Description The Customer Service Assistant is a full-time, on-site role based in Cairo, responsible for handling customer inquiries and resolving issues via phone, email, chat, or other communication channels. The role involves responding promptly to customer requests, providing accurate information about products and services, and ensuring a professional and courteous experience. The Customer Service Assistant will document interactions, escalate complex cases when necessary, and follow established guidelines to maintain service quality and customer satisfaction. Daily tasks also include updating customer records, collaborating with colleagues and supervisors, and meeting performance targets aligned with company standards.</span></p><p><span>Qualifications</span></p><p><span>Strong interpersonal skills with a focus on customer satisfaction and the ability to build positive, professional rapport.</span></p><p><span>Experience in customer support and customer service, handling inquiries, complaints, and requests in a structured environment.</span></p><p><span>Clear and effective communication skills, both verbal and written.</span></p><p><span>Ability to work on-site in Cairo, manage time effectively, and handle multiple tasks in a fast-paced setting.</span></p><p><span>Basic computer literacy and familiarity with customer service tools</span></p><p><span>Problem-solving mindset, attention to detail, and a commitment to maintaining high service standards.</span></p><p><span>Previous experience in a contact center or customer-facing role is an advantage.</span></p><p><span>Grads only, Flexible with rotational and night shifts</span></p><p><span>Benefits</span></p><p><span>-Launching account wave 1 </span></p><p><span>-20k.EGP Net including KPIS</span></p><p><span>-€200 quarter bonus</span></p><p><span>-1000k EGP night allowance</span></p><p><span>-400k EGP medical insurance</span></p><p><span>-24/7 Transportation across Cairo and Giza</span></p>

<p><strong>Company Description</strong> ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high value, customized outsourcing solutions that help businesses concentrate on their core operations and better serve their customers. With deep attention to cultural differences and global coverage, ETISAL International leverages industry best practices and advanced technologies to provide consultative, innovative services. The company emphasizes transparency, flexibility, integrity, and a strong commitment to human capital. ETISAL International continually works to enhance management and operational standards, aiming to exceed client expectations.</p><p><strong>Role Description</strong> This is a full-time, on-site role for Turkish Speakers Customer Service Agents based in Cairo. The role includes handling inbound and outbound customer interactions in Turkish, responding to inquiries, resolving issues, and providing accurate information about products and services. Agents will document interactions in the system, follow established procedures and scripts, and escalate complex cases when necessary. The position involves working within defined performance metrics, maintaining high-quality standards, and collaborating with team members and supervisors to improve customer satisfaction. Flexibility to work in shifts and adhere to company policies and guidelines is required.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Strong proficiency in Turkish (spoken and written) and good command of English or Arabic.</li><li>Customer service skills, including active listening, empathy, and problem-solving abilities.</li><li>Communication skills for clear, professional phone and written interactions.</li><li>Basic computer literacy and ability to work with CRM or call center systems.</li><li>Ability to work under pressure, manage time effectively, and meet performance targets.</li><li>Previous contact center or customer-facing experience is an advantage.</li><li>High school diploma or university degree in any field is preferred.</li><li>Willingness to work on-site in Cairo with flexibility for rotating shifts and weekends as needed.</li></ul>

<p>Share Job Summary: The admin assistant is responsible for overseeing administrative, procurement, marketing and activities, while ensuring smooth daily operations and providing strong support to the projects and operations departments. This role includes managing office resources, coordinating cross-departmental communication, attending and documenting meetings, and ensuring efficient execution of administrative, procurement, and operational tasks. Key Responsibilities: Office &amp; Administrative Management Oversee day-to-day office operations, ensuring a well-organized and professional work environment. Provide comprehensive administrative support, including calendar management, correspondence, and document preparation. Organize and maintain records, databases, and filing systems. Supervise office supplies and equipment, ensuring they are stocked, serviced, and fully functional. Manage vendor relationships related to office administration and services. Lead procurement activities, including vendor sourcing, purchase orders, contract management, and budget tracking. Attend meetings, prepare agendas, record accurate minutes, and ensure timely follow-up on action items. Schedule, organize, and facilitate internal and external meetings and workshops. Arrange business travel and accommodation for staff when required. Assist in planning and executing projects, monitoring progress, and preparing reports for management. Support onboarding and orientation of new team members, ensuring smooth integration. Process expense reports, invoices, and other financial documentation.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications: Bachelor s degree in Business Administration, Office Management, or a related field (preferred). 3 5 years of progressive experience in office management, administration, or procurement, ideally within a technical or project-based environment. Proficiency in Salesforce (required). Strong leadership, organizational, and time management skills. Excellent written and verbal communication skills in English. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant tools. Proven ability to capture and distribute accurate meeting minutes and follow up on action points. High level of discretion, professionalism, and adaptability in a fast-paced environment. Share</p>

<strong>Company Description</strong> The company is a growing organization that values clear communication, professional service, and a supportive work environment. Based in New Cairo, it focuses on delivering high-quality customer support and service experiences to a diverse client base. Team members are encouraged to develop their skills, contribute ideas, and collaborate to improve processes. The company offers structured training and development opportunities, along with competitive compensation including a net salary of 21,000 EGP for graduates. It promotes an inclusive, gender-neutral, and non-discriminatory workplace where performance and potential are key drivers for growth.<br><strong>Role Description</strong> The CS role in New Cairo is a full-time, on-site position focused on delivering excellent customer support and service in English at a B2/C1 proficiency level. Day-to-day tasks include handling customer inquiries via phone, email, or chat, resolving issues, and providing clear, accurate information. The role involves documenting interactions, updating customer records, and following up to ensure satisfaction. Team members are expected to adhere to service guidelines, meet performance targets, and collaborate with colleagues to improve customer experience. The position offers a net salary of 21,000 EGP for graduates and the opportunity to grow within a structured, professional environment.<br><strong>Qualifications<br></strong> <ul><li>Strong English communication skills at B2/C1 level, including clear spoken and written interaction with customers.</li><li>Ability to handle customer inquiries, resolve issues professionally, and maintain a customer-focused mindset.</li><li>Good organizational skills, attention to detail, and the ability to document and follow up on cases accurately.</li><li>Comfort working in a fast-paced, on-site environment in New Cairo, with reliability in attendance and time management.</li><li>Bachelor’s degree (or equivalent) preferred, with strong problem-solving skills and basic computer proficiency.</li><li>Positive, collaborative attitude, willingness to learn, and openness to feedback and continuous improvement.</li></ul>

<p>Nafham is a personalized learning platform dedicated to empowering students and fostering community growth. We provide online video lessons and tutoring services in Egypt and the Gulf region as well as international curriculums like SAT and IGCSE. Our offerings include life skills courses, from programming to language learning and professional development. Nafham’s mission is to enhance the educational experience and unlock the potential of young individuals across various communities.</p><p><br></p><p><strong>Job Summary</strong></p><p>The Customer Service Specialist is responsible for handling customer inquiries, resolving complaints, following up on customer requests, and ensuring a smooth customer experience across all communication channels. The role requires excellent communication skills, problem-solving abilities, and a customer-first mindset.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, WhatsApp, email, and other communication channels.</li><li>Handle customer complaints professionally and provide timely resolutions.</li><li>Follow up on customer requests and ensure they are resolved within the required SLA.</li><li>Escalate complex cases to the relevant department when necessary.</li><li>Accurately document all customer interactions and case updates in the system.</li><li>Coordinate with internal teams to resolve customer issues efficiently.</li><li>Provide customers with accurate information about our services, instructors, schedules, and policies.</li><li>Maintain a high level of customer satisfaction and professionalism.</li><li>Meet daily and monthly productivity and quality targets.</li><li>Monitor pending cases and ensure timely follow-up until closure.</li><li>Prepare reports and update customer service trackers as required.</li><li>Support continuous improvement initiatives by identifying recurring customer issues and suggesting solutions.</li></ul><p><br></p><p><strong>Qualifications</strong></p><p><br></p><ul><li>Bachelor's degree Holder</li><li>1–3 years of experience in Customer Service, Customer Support, or Call Center.</li><li>Experience in the education or EdTech industry is a plus.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to multitask and manage a high volume of customer inquiries.</li><li>Excellent in English is a must</li></ul>

<br><p><strong>About the Company</strong></p><p>Hire Pals is partnering with a leading international multidisciplinary engineering and design consultancy to recruit an ICT Engineer for its Building Design team in <strong>New Cairo, Egypt</strong>.</p><p><br></p><p><br></p><p><strong>About the Role</strong></p><p>Working as part of an engineering design team, the successful candidate will lead defined project segments with limited guidance from a Senior Engineer or nominated supervisor. The role also supports statutory-authority approvals, site teams and the development of junior colleagues.</p><p><br></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Verify the accuracy and quality of own work and that of others before senior review.</li><li>Organise individual and team activities to achieve agreed project deadlines.</li><li>Lead proactive coordination with internal and external design disciplines to deliver consistent, high-quality design documentation.</li><li>Review and coordinate multidisciplinary drawings, design reports, calculations, technical specifications and bills of quantities.</li><li>Ensure documentation required for statutory-authority approvals is complete and delivered on time.</li><li>Attend client meetings and confidently present work to colleagues, clients and stakeholders.</li><li>Provide technical support to site-supervision teams and help resolve design-related issues on site.</li><li>Mentor and provide technical support to junior team members.</li></ul><p><br></p><p><br></p><p><strong>Required Skills</strong></p><ul><li>Developed engineering-design skills and a clear understanding of the design process and interfaces between disciplines.</li><li>Relevant project-design experience and the ability to document design intent using a variety of media.</li><li>Strong coordination, presentation and stakeholder-management capabilities.</li><li>Proficiency in AutoCAD and Revit, together with word-processing and presentation applications.</li><li>Knowledge of applicable standards, codes, statutory-authority regulations and submission requirements.</li><li>Developed understanding of Health and Safety in Design, Fire and Life Safety principles and sustainable design.</li><li>Proactive approach to continuous learning and willingness to mentor junior colleagues.</li><li>Excellent written and spoken English; additional languages are advantageous.</li></ul><p><br></p><p><br></p><p><strong>Required Skills - Digital Tools</strong></p><ul><li>Office 365</li><li>AutoCAD</li><li>Revit</li><li>AEC Collection</li><li>Autodesk Dynamo Studio</li><li>Bluebeam</li><li>Adobe Acrobat Professional DC</li><li>EASE Audio Design</li><li>DIALux</li><li>Online communication tools</li></ul>

<p><strong>About iQor:</strong></p><p><br></p><p>At iQor, we create exceptional customer experiences for some of the world's leading brands. With 45,000 employees across 10 countries, we combine industry expertise, innovative technology, and a people-first culture to deliver outstanding results. Recognized as a Great Place to Work®, iQor is committed to helping employees grow, succeed, and make a meaningful impact.</p><p><br></p><p><strong>About the Role:</strong></p><p><br></p><p>We are seeking an experienced and motivated <strong>French Team Leader</strong> to oversee daily operations, drive team performance, and ensure the delivery of an exceptional customer experience. This role is ideal for a results-driven leader who is passionate about coaching and developing talent while achieving operational and client objectives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Lead, coach, and manage team performance to achieve established business and customer service objectives.</li><li>Provide ongoing training, mentorship, and professional development opportunities to team members.</li><li>Monitor individual and team performance, identify areas for improvement, and implement effective action plans.</li><li>Establish clear performance goals, track key metrics, and prepare regular performance reports.</li><li>Document and communicate client feedback, ensuring alignment with operational objectives and quality standards.</li><li>Support strategic initiatives by analyzing performance trends and recommending process improvements.</li><li>Foster a positive, collaborative, and high-performing team environment through effective leadership and communication.</li><li>Ensure adherence to company policies, procedures, and client requirements.</li></ul><p><br></p><p><strong>Qualifications &amp; Requirements:</strong></p><p><br></p><ul><li>Minimum 1 year of experience in a Team Leader or similar leadership role.</li><li>Advanced proficiency in French (B2/C1 level) with strong verbal and written communication skills.</li><li>Strong analytical and strategic thinking abilities with a proactive approach to problem-solving and decision-making.</li><li>Proven experience providing constructive feedback, coaching employees, and implementing performance improvement plans.</li><li>Excellent interpersonal skills, including communication, empathy, active listening, and conflict resolution.</li><li>Ability to thrive in a fast-paced environment while maintaining professionalism and composure under pressure.</li><li>Strong organizational and time-management skills with the ability to effectively prioritize multiple responsibilities.</li></ul><p><br></p>

<strong>Company Description</strong> AbuElkher Distribution, founded in 1999, is a trading and distribution company specializing in printers, inks, computer accessories, point of sale systems, security systems, and networking solutions. The company focuses on strategic expansion across global markets and building long-term partnerships. AbuElkher Distribution has established strong alliances with leading technology brands such as HP, Canon, Epson, Brother, ASUS, Intel, AMD, MSI, GIGABYTE, ACER, AOC, DELL, and CORSAIR. Team members benefit from exposure to a wide range of products, solutions, and industry-leading manufacturers.<br><strong>Role Description</strong> This is a full-time, on-site Sales (Printers) role based in Heliopolis. The Sales professional will focus on promoting and selling printers and related solutions to new and existing customers, including retailers, resellers, and corporate clients. Daily responsibilities include identifying customer needs, presenting appropriate printer products, preparing quotations, negotiating terms, and closing sales in line with company targets. The role also involves maintaining product knowledge of key printer brands, coordinating with the logistics and support teams, and providing post-sales follow-up to ensure customer satisfaction. The Sales professional will document interactions in the sales system, participate in promotions or events, and support the development of new business opportunities within the printers segment.<br><strong>Qualifications<br></strong> <br><ul><li>Experience with printer-related domains, including Printing and Print Production.</li><li>Ability to understand and support technical aspects of Printer Support and Inkjet solutions.</li><li>Knowledge of finishing processes such as Bindery and their relevance in print workflows.</li><li>Proven sales experience in printers, office equipment, or related technology products.</li><li>Strong communication, negotiation, and customer relationship management skills.</li><li>Comfort working in an on-site, fast-paced environment in Heliopolis and collaborating with cross-functional teams.</li><li>Basic understanding of computer hardware and accessories; familiarity with major printer brands is an advantage.</li><li>Relevant diploma or bachelor’s degree in Business, Marketing, or a related field is preferred.</li></ul>

<p><strong>Company Description</strong> Trust Legal Consultants is a professional legal services firm focused on providing clients with reliable, high-quality consultation and support. The firm is dedicated to helping individuals and organizations navigate legal matters efficiently and confidently. Team members collaborate closely to deliver accurate documentation, clear communication, and organized case management. Working at Trust Legal Consultants offers the opportunity to contribute to a detail-oriented environment where client service and confidentiality are core values.</p><p><strong>Role Description</strong> This is a full-time, on-site Secretary role based in El Sheikh Zaid. The Secretary will manage daily clerical and administrative tasks, including preparing and organizing documents, maintaining files, scheduling meetings and appointments, and handling phone calls and emails. The role involves supporting executives and legal staff with correspondence, reports, and follow-up, as well as coordinating office logistics and supplies. The Secretary will also interact with clients and visitors, provide accurate information or direct inquiries to the appropriate team member, and ensure a professional and welcoming office environment.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Strong clerical skills, including document preparation, filing, data entry, and record keeping.</li><li>Excellent communication and customer service skills for interacting with clients, colleagues, and external partners.</li><li>Experience with company secretarial work, such as organizing meetings, preparing minutes, and managing official records.</li><li>Background in executive administrative assistance, including calendar management, travel coordination, and task prioritization.</li><li>Proficiency with office software (e.g., word processing, spreadsheets, email, and calendars) and basic office equipment.</li><li>High level of accuracy, confidentiality, and attention to detail in handling sensitive information.</li><li>Ability to organize workload, meet deadlines, and work collaboratively in a professional legal environment.</li><li>Relevant diploma or degree in administration, business, or a related field; prior experience in legal or professional services is an advantage.</li></ul>