Document Controller

<br><strong>Role Description</strong> The Senior DevOps Kubernetes/Helm Engineer is a full-time on-site role based in Cairo, Egypt. This role is responsible for designing, implementing, and maintaining Kubernetes-based infrastructure, including Helm chart creation, optimization, and lifecycle management. The engineer will build and maintain CI/CD pipelines, automate deployments, monitor system performance, and ensure reliability, scalability, and security of cloud-native applications. Day-to-day activities include collaborating with development and operations teams, troubleshooting production issues, improving observability, and optimizing resource utilization. The role also involves contributing to infrastructure-as-code practices, documenting solutions, and mentoring team members on DevOps and containerization best practices.<br><strong>Qualifications<br></strong> <br><ul><li>Candidates should possess strong containerization and orchestration skills, including Kubernetes cluster management, Helm chart development, and experience with Docker or similar container technologies.</li><li>Candidates should possess solid DevOps and automation skills, such as building CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions), scripting (e.g., Bash, Python), and infrastructure-as-code tools (e.g., Terraform, Ansible).</li><li>Candidates should possess cloud and infrastructure skills, including experience with major cloud platforms (e.g., AWS, Azure, GCP), Linux system administration, networking fundamentals, and security best practices for cloud-native environments.</li><li>Candidates should possess monitoring and reliability skills, including hands-on work with tools like Prometheus, Grafana, ELK/EFK stacks, and practices such as logging, alerting, performance tuning, and incident response.</li><li>Candidates should possess collaboration and communication skills, including the ability to work closely with cross-functional teams, document technical solutions clearly, and support knowledge sharing and mentoring.</li><li>Relevant experience in enterprise environments, especially working with IBM or open source technologies, and familiarity with microservices architectures are beneficial.</li><li>A bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience, is preferred.</li><li>Advanced problem-solving</li><li>Banking, Fintech and/or digital payments experience is a plus.</li></ul>

<strong><p>We are looking for a highly skilled technical designer to support the design and development of removable thermal insulation jackets for industrial equipment (valves, flanges, heat exchangers, pressure sensors, etc.). </p><p><br></p><p>The ideal candidate is not necessarily an engineer but has exceptional hands-on skills in mechanical drawing and 3D modeling, with a strong emphasis on SolidWorks. This role requires frequent on-site visits to take precise dimensional measurements of equipment to ensure custom-fit jacket designs.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Create detailed 2D mechanical drawings and 3D parametric models of industrial thermal jackets using AutoCAD and SolidWorks.</p><p>Use SolidWorks as the primary design tool to model:</p><p><br></p><p>Equipment shapes (flanges, valves, elbows, etc.)</p><p>Multi-layer jacket assemblies (outer cover, insulation filler, inner liner)</p><p>Travel to industrial sites (power plants, refineries, chemical/food plants) to:</p><p><br></p><p>Take on-site physical measurements of equipment</p><p>Photograph and document installation conditions</p><p>Adjust designs based on real-world fitting and accessibility needs</p><p>Utilize AI tools in design process</p><p><br></p><p>Prepare technical documentation</p><p><br></p><p>Coordinate with production teams to ensure manufacturability and repeatability.</p><p>Required Qualifications</p><p><br></p><p>Expert-level proficiency in SolidWorks (surface modeling, sheet metal, assemblies, and detailed drawings).</p><p>Strong working knowledge of AutoCAD for 2D layout and equipment referencing.</p><p>Proven experience using AI tools in design workflows.</p><p>Willingness and ability to travel frequently to industrial sites for measurement-taking and on-ground coordination.</p><p>Strong attention to detail — jacket fit must be precise to ensure thermal efficiency and easy removal for maintenance.</p><p>Good communication skills to work with site engineers and production staff.</p><p>Preferred (Not Mandatory)</p><p><br></p><p>Not an engineer by degree (we prioritize practical design and modeling skills over formal engineering credentials).</p><p>Owns a personal vehicle for easier mobility between sites (mileage/transport allowance provided if applicable).</p><p><br></p><p>If interested send your CV on : </p><p>01206626833</p></strong>

<ul><li><p>Understanding &amp; documenting of business processes (As Is) which is help the internal audit team to identify control deficiencies, process issues, and business problems</p></li><li><p>Prepare the requirements of each assignment within the procedures, policies and previous report of each business unit, in addition to the designing of RCM and working papers before starting the field work within the audit program and the check list and discuss it with the responsible section head</p></li><li><p>Coordinate and participate in the completion of audit reports and audit procedures set before.</p></li><li><p>Conduct the field work in association with the section head and perform a proper working paper documentation and ensure the retain of supporting documents to the work performed</p></li><li><p>Assist in making oral and written presentations to the auditee / risk owner throughout the conclusion of the examination by discussing process and control deficiencies and recommending corrective actions</p></li><li><p>Monitor the audit plan to confirm the time line at the audit field work and make attention to the section head about the probabilities of some audit procedures that lead to be late</p></li><li><p>Participate in the discussion of draft audit reports with the internal audit section head and document the manager’s amendments on the report then adjust the report with these amendments and recommendation.</p></li><li><p>Preparing the initial draft of the follow up report for the section head's review ensuring the implemented recommendations and instances of non-implementation of recommendations and the percentage of achieving</p></li><li><p>Prepare weekly time sheet (assignment time management) to be revised by the section head.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in accounting or a related Field.</p></li><li><p>A manufacturing background is preferable.</p></li><li><p>(1-3) years of experience (external &amp; internal audit) .</p></li><li><p>CIA certification (Full / Credit) is an asset</p></li><li><p>Strong ability to research and gather information from business units.</p></li><li><p>Solid experience with ERP&nbsp;– (SAP is preferable)</p></li></ul><p></p>

<p>• Complete renewal &amp; exist products registration process at MOH. • Provides direct assistance with the registration of new and existing products in markets supplied by the plant. • Prepares and submit files and reports to related regulatory authority. • Coordinate &amp; follow all steps of registration in EDA (Egyptian Drug Authority) including Stability Study, Bioequivalence Study, Inserts, Packs and NODCAR files till approval. • Follows up batches and raw material submitted samples for analysis till receiving conformity. • Implement and follow up any variations needed in any product such as change in pack, formula .etc. • Submit and Follow up and any supporting documents along with registration lead time. • Track the application deadline updates and gathers the required documentation from related parties. • Coordinate &amp; collaborate with the R&amp;D, Q.C, Production, Marketing team members. • Communicate regulatory information to multiple departments. • Maintains current knowledge of updated regulatory guidelines. • Establish and maintain professional relationships with the internal and external stakeholders. • Implement and maintain registration tracking system for publishing document submissions either in hardcopy or electronic formats. • Resolve or follow up complaints to ensure effective and timely resolution of all complaint investigations. • Notifies direct manager when compliance issues arise or are identified, when regulatory reports are delayed, and when other immediate action is required. • Archiving all documents, licenses and letters.</p><p><strong>Desired Candidate Profile</strong></p><p>• Bachelor Degree in Pharmacy. • Good command of English language ( French is a plus). • Proven experience in Regulatory affairs with min of 2 3 years experience. • Current or previous experience in CMC is a plus. • MS Office Suite: Advanced user • ERP software: Basic user • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.</p>

<p>Manage export documentation: Prepare, review, and submit export documentation, including Commercial Invoices, Packing Lists, Certificates of Origin, Bills of Lading/Air Waybills, permits, and other required documents. Handle customs declarations: Create and verify export customs declarations, ensuring the accuracy of HS codes, customs values, country of origin, and applicable tariffs. Manage NAFEZA/UCR processes: Handle UCR registration, document validation, submissions, and follow-up on approval status. Coordinate with authorities: Liaise with Egyptian Customs, port and airport authorities, inspection teams, and other relevant stakeholders to facilitate smooth and timely clearance. Ensure compliance: Support compliance with Egyptian Customs Law, applicable trade regulations, and Maersk/global customs procedures and standards. Resolve clearance issues: Investigate and address discrepancies, missing documentation, valuation queries, inspection findings, and other customs-related issues. Maintain accurate records: Ensure electronic records of declarations, approvals, customs documentation, and shipment releases are complete and up to date. Keep customers informed: Provide timely and accurate updates regarding customs status, documentation requirements, clearance progress, and cargo release. Collaborate internally: Work closely with Operations, Finance, Documentation, and other relevant teams to ensure an efficient end-to-end workflow. Stay up to date: Monitor changes in Egyptian customs regulations, HS classification, NAFEZA/UCR requirements, and export procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Logistics, Supply Chain, Business Administration , or a related field. 0 2 years of experience in export customs clearance, freight forwarding, logistics, or a related area. Good understanding of shipping and logistics operations , including sea and air freight. Strong attention to detail with a clear focus on compliance and accuracy. Excellent communication, problem-solving, and stakeholder management skills. Ability to work effectively under pressure and manage strict cut-off times and deadlines. Very good command of English ; fluency in Arabic is required. Good knowledge of MS Office and strong documentation skills.</p>

<p>We are looking for a Europe-based Customer Success Specialist to support our growing client base across the DACH region, UK, Ireland, and beyond. This is an entry-level role on our Customer Success team, ideal for someone who is organized, client-focused, and excited about working with AI technology in a fast-moving international environment. You will work closely with our CSMs, help onboard new dealership clients, handle day-to-day support, and make sure every dealer gets the most out of our service from day one. There is a clear path to a full CSM role as you grow with the team.</p><p>What You Will Do</p><ul><li>Support end-to-end onboarding for new dealership clients, ensuring a smooth and successful start</li><li>Assist clients with setup, configuration questions, and day-to-day usage of the our platform</li><li>Handle incoming support tickets and client inquiries in a timely, professional manner</li><li>Help monitor account health and flag potential issues to the CSM team</li><li>Conduct platform walkthroughs and training sessions with dealership staff</li><li>Collect and document client feedback and relay it to the product and tech teams</li><li>Educate clients on our AI capabilities to drive adoption and confidence in the platform</li><li>Collaborate closely with CSMs to ensure clients receive consistent, proactive support</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Who You Are</p><ul><li>2 to 4 years of experience in customer support, customer success, or a client-facing role</li><li>Fluent in English and German (spoken and written).</li><li>Comfortable with technology and genuinely curious about AI</li><li>A clear, friendly communicator who builds rapport easily</li><li>Organized, detail-oriented, and able to manage multiple tasks at once</li><li>Proactive and self-motivated you take initiative without waiting to be told</li><li>Experience with SaaS, automotive retail, or tech support is a plus but not required</li></ul>

<ul><li><p>Install, configure, administer, and troubleshoot Windows and Linux (Ubuntu/Debian) servers.</p></li><li><p>Deploy, maintain, and monitor virtualization platforms, preferably <strong>Proxmox VE</strong>.</p></li><li><p>Configure and manage firewall solutions such as <strong>pfSense</strong> and <strong>FortiGate</strong>.</p></li><li><p>Administer NAS storage solutions, preferably <strong>TrueNAS Core</strong> or <strong>TrueNAS SCALE</strong>.</p></li><li><p>Install, maintain, and troubleshoot email systems such as <strong>Zimbra</strong> and <strong>Axigen</strong>.</p></li><li><p>Configure and troubleshoot LAN/WAN networks, VLANs, VPNs, routing, switching, and wireless infrastructure.</p></li><li><p>Manage Active Directory, Group Policy, DNS, DHCP, and file-sharing services.</p></li><li><p>Monitor system performance, capacity, and availability, and perform preventive maintenance.</p></li><li><p>Implement backup and disaster recovery solutions and perform regular backup verification.</p></li><li><p>Perform software installation, system updates, and security patch management.</p></li><li><p>Troubleshoot desktop, laptop, printer, and peripheral hardware issues.</p></li><li><p>Install, rack, configure, and maintain Dell and HPE physical servers.</p></li><li><p>Document system configurations, network diagrams, and operational procedures.</p></li><li><p>Provide technical support to end users and resolve incidents within agreed service levels.</p></li><li><p>Participate in IT infrastructure improvement projects and technology deployments.</p></li><li><p>Follow IT security best practices and assist in maintaining a secure IT environment.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Max Age 35 years old.</p></li><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).</p></li><li><p><strong>1–3 years</strong> of hands-on experience as a System Administrator or IT Specialist.</p></li><li><p>Strong knowledge of Windows Server and Linux (Ubuntu/Debian).</p></li><li><p>Experience with virtualization platforms, preferably <strong>Proxmox VE</strong>.</p></li><li><p>Experience configuring and managing <strong>pfSense</strong> and/or <strong>FortiGate</strong> firewalls.</p></li><li><p>Experience with <strong>TrueNAS Core</strong> or <strong>TrueNAS SCALE</strong> storage solutions.</p></li><li><p>Experience administering email platforms such as <strong>Zimbra</strong> or <strong>Axigen</strong>.</p></li><li><p>Good understanding of TCP/IP networking, VLANs, VPNs, DNS, DHCP, NAT, and routing.</p></li><li><p>Hands-on experience with Dell PowerEdge and/or HPE ProLiant servers.</p></li><li><p>Strong hardware troubleshooting skills for desktops, laptops, printers, and servers.</p></li><li><p>Familiarity with backup technologies and disaster recovery concepts.</p></li><li><p>Ability to troubleshoot complex technical issues methodically.</p></li><li><p>Good written and verbal communication skills in English.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a Europe-based Customer Success Specialist to support our growing client base</p><br><p>across the DACH region, UK, Ireland, and beyond. This is an entry-level role on our Customer Success</p><br><p>team, ideal for someone who is organized, client-focused, and excited about working with AI</p><br><p>technology in a fast-moving international environment.</p><br><p>You will work closely with our CSMs, help onboard new dealership clients, handle day-to-day support,</p><br><p>and make sure every dealer gets the most out of our service from day one. There is a clear path to a full CSM</p><br><p>role as you grow with the team.</p><br><p>What You Will Do</p><br><p>● Support end-to-end onboarding for new dealership clients, ensuring a smooth and successful</p><br><p>start</p><br><p>● Assist clients with setup, configuration questions, and day-to-day usage of the our platform</p><br><p>● Handle incoming support tickets and client inquiries in a timely, professional manner</p><br><p>● Help monitor account health and flag potential issues to the CSM team</p><br><p>● Conduct platform walkthroughs and training sessions with dealership staff</p><br><p>● Collect and document client feedback and relay it to the product and tech teams</p><br><p>● Educate clients on our AI capabilities to drive adoption and confidence in the platform</p><br><p>● Collaborate closely with CSMs to ensure clients receive consistent, proactive supportWho You Are</p><br><p>● 2 to 4 years of experience in customer support, customer success, or a client-facing role</p><br><p>● Fluent in English and German (spoken and written).</p><br><p>● Comfortable with technology and genuinely curious about AI</p><br><p>● A clear, friendly communicator who builds rapport easily</p><br><p>● Organized, detail-oriented, and able to manage multiple tasks at once</p><br><p>● Proactive and self-motivated — you take initiative without waiting to be told</p><br><p>● Experience with SaaS, automotive retail, or tech support is a plus but not required</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>Responsible for designing, developing, and managing applications on the </span></span><span><span>Microsoft Power Apps platform</span></span><span><span>, the Microsoft Power Apps Developer works with stakeholders to gather requirements, build solutions, and ensure successful application deployment that drives business efficiency and innovation. This role involves troubleshooting issues, optimizing application performance, and staying updated with platform advancements to enhance the functionality and impact of Power Apps solutions continuously.</span></span><br></p><br><ul><li><span><span>Develop applications with Microsoft Power Apps to meet business requirements and streamline processes.</span></span><br></li><li><span><span>Collaborate with stakeholders to gather, analyze, and translate requirements into functional solutions.</span></span><br></li><li><span><span>Design, test, and deploy applications incorporating user interfaces, workflows, and data integrations.</span></span><br></li><li><span><span>Ensure applications are efficient, scalable, and offer a user-friendly experience.</span></span><br></li><li><span><span>Maintain, update, and support Power Apps applications to ensure optimal performance.</span></span><br></li><li><span><span>Troubleshoot and resolve technical issues related to Power Apps applications and integrations.</span></span><br></li><li><span><span>Document application development processes, including design specifications and user guides.</span></span><br></li></ul><br><span>Requirements</span><ul><li><span><span>Stay updated with the latest features and best practices for Microsoft Power Apps to improve application quality continuously.</span></span><br></li><li><span><span>At least 7 years of professional focus on Microsoft Power Apps.</span></span><br></li><li><span><span>Bachelor’s degree in computer science, Information Technology, or a related field.</span></span><br></li><li><span><span>Proficiency in Power Apps development, including Canvas Apps, Model-Driven Apps, and Power Automate.</span></span><br></li><li><span><span>Experience with </span></span><span><span>SQL</span></span><span><span>, relational databases, and data integration.</span></span><br></li><li><span><span>Strong problem-solving and analytical abilities.</span></span><br></li><li><span><span>Familiarity with custom connectors and APIs for integrating external data sources into Power Apps.</span></span><br></li><li><span><span>Knowledge of best practices for app performance optimization and security within the Power Apps platform.</span></span><br></li></ul><br><span>Benefits</span><ul><li><span><span><span>Embark on an exciting journey with the Fin-Tech Experts.</span></span></span><br></li><li><span><span><span>Join a workplace that actively encourages and supports all talents.</span></span></span><br></li><li><span><span><span>A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.</span></span></span><br></li><li><span><span><span>Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.</span></span></span><br></li></ul><br> </div>

<p><strong>Company Information</strong></p><p>We are a regional assistance company with an international footprint, supporting travelers and clients worldwide through a global network of partners and service providers. With offices across multiple regions, we provide 24/7 travel, medical, and concierge assistance services to customers during times of need.</p><p>&nbsp;</p><p>We are looking for an in-house <strong>doctor</strong> to join our medical team who will report to our Medical Director.</p><p>&nbsp;</p><p>Your job will be to review and assess medical cases, ensuring treatment plans are medically justified, and supporting operational teams in handling medical claims and patient cases. The ideal candidate will play a critical role in cost control, quality assurance, and medical decision-making within a fast-paced environment.</p><p>&nbsp;</p><h3><strong>Key Responsibilities:</strong></h3><ul><li><p>Assess medical reports for day-care and in-patient cases, ensuring treatment plans are medically justified and aligned with best practices.</p></li><li><p>Review the course of treatment and escalate questionable or unclear cases to the Medical Director for further validation.</p></li><li><p>Support coordinators and supervisors in evaluating medical cases and rejecting medically unjustified procedures or treatments.</p></li><li><p>Monitor case-related medical expenses against expected cost benchmarks and identify potential cases of medical fraud or overutilization.</p></li><li><p>Conduct medical discussions with healthcare providers regarding ongoing cases and document medical findings, including preparing medical reports when required.</p></li><li><p>Provide 24/7 medical support and guidance to coordinators regarding in-patient cases and claims.</p></li><li><p>Assist company management with medical-related inquiries from clients and participate in client meetings when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Medical Doctor (MBBS degree / MD degree)</p></li><li><p>Minimum 5 years’ experience in healthcare industry</p></li><li><p>Hospital experience is mandatory</p></li><li><p>Insurance industry experience is a plus</p></li><li><p>Fluency in English and Arabic</p></li><li><p>Excellent communication skills.</p></li><li><p>Full working knowledge of MS Office</p></li></ul><p></p>

<p><strong>ROLE AND RESPONSIBILITIES</strong></p><p><strong>&nbsp;</strong></p><ol><li><p><strong>Quality Monitoring &amp; Inspection</strong>:</p><ul><li><p>Perform inspections and tests on raw materials, incoming in-process goods, and finished products according to established procedures.</p></li><li><p>Monitor production processes to ensure they adhere to quality standards and specifications.</p></li><li><p>Use appropriate measuring and testing equipment to verify product dimensions and functionality.</p></li><li><p>Support the evaluation of the precision and accuracy of production and analytical equipment.</p></li></ul></li><li><p><strong>Documentation &amp; Data Management</strong>:</p><ul><li><p>Document inspection and test results instantly, accurately, and clearly in quality logs and reports.</p></li><li><p>Retain materials, products, and data related to product quality, process reliability, and non-conformance.</p></li><li><p>Assist in the design and development of forms and instructions for quality evaluations and reporting.</p></li></ul></li><li><p><strong>Non-Conformance &amp; Problem-Solving</strong>:</p><ul><li><p>Identify non-conforming products and assist in initiating containment actions.</p></li><li><p>Participate in root cause analysis investigations for quality failures and deviations.</p></li><li><p>Contribute ideas for corrective and preventive actions.</p></li></ul></li></ol><p></p><ol start="4"><li><p><strong>System Support &amp; Continuous Improvement</strong>:</p><ul><li><p>Assist in the development and initiation of new quality standards and protocols.</p></li><li><p>Learn and apply lean six sigma principles to help drive continuous improvement projects.</p></li><li><p>Adhere to all company safety policies and procedural protocols.</p></li></ul></li></ol><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>QUALIFICATIONS AND EDUCATION REQUIREMENTS</strong></p><p><strong>&nbsp;</strong></p><ul><li><p><strong>Education</strong>: Bachelor's degree in Mechanical Engineering, Production Engineering, Industrial Engineering, or a related field.</p></li><li><p><strong>Experience</strong>: 0-2 years of relevant experience in quality control in the manufacturing sector.</p></li><li><p><strong>Analytical Skills</strong>: Strong ability to analyze data, identify trends, and solve complex problems effectively.</p></li><li><p><strong>Teamwork</strong>: Ability to work collaboratively in a team environment and manage relationships with key stakeholders.</p></li><li><p><strong>Communication Skills</strong>: Excellent verbal and written communication skills, with a proficiency in English.</p></li><li><p>9 hours based shifts.</p></li><li><p><strong>Location</strong>: Preference for candidates residing in Giza.</p></li></ul><p></p><p></p><p><strong>Preferred skills</strong></p><ul><li><p>Strong organizational skills with the ability to prioritize tasks and manage time effectively.</p></li><li><p>Lean Six Sigma experience.</p></li><li><p>Proficiency in Microsoft Office Suite and ERP systems.</p></li><li><p>Apply attention to detail and meticulous approach to work.</p></li></ul></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> About the Role We are looking for experienced mental health professionals specializing in trauma and abuse among children and adolescents to support an AI training and evaluation project focused on sensitive mental-health scenarios.<br> The role involves reviewing case-based content, assessing AI-generated guidance, and contributing expert feedback to ensure responses are clinically accurate, trauma-informed, ethical, and appropriate for vulnerable young people .<br> No prior AI experience is required.<br> CONTRACT: Contractor LOCATIONS: Remote - GLOBAL NOTES: Candidates should have advanced clinical credentials and substantial experience working directly with young survivors of abuse.<br> Responsibilities Review case-based scenarios involving child and adolescent abuse and trauma .<br> Evaluate AI-generated mental-health guidance for clinical accuracy, safety, and appropriateness.<br> Identify gaps, harmful assumptions, or clinically weak recommendations.<br> Apply trauma-informed care principles to content and evaluation tasks.<br> Contribute to best-practice guidance for supporting young abuse survivors.<br> Review content for ethical and safeguarding considerations.<br> Provide structured feedback to improve AI training data and model outputs.<br> Participate in iterative quality reviews with multidisciplinary teams.<br> Document recommendations clearly and consistently.<br> Completed MD, PhD in Psychology, or PhD in Social Work .<br> Extensive clinical experience working with children or adolescents who are victims of abuse .<br> Strong expertise in trauma-informed care and interventions .<br> Current or recent clinical engagement with vulnerable youth.<br> Strong clinical judgment in complex trauma and abuse-related cases.<br> Ability to evaluate mental-health guidance for safety, ethics, and appropriateness.<br> Strong written communication skills.<br> Strong commitment to confidentiality, safeguarding, and professional ethics.<br></span> </div>

<b>Company Description <br> </b><p><b>Movenpick Resort El Qusier - EGypt</b></p> <b><br> </b><div><b>Job Description</b></div> <br> <p>We are seeking a detail-oriented and organized Quality Coordinator to join our team in El Quseir, Egypt. In this role, you will play a crucial part in maintaining and enhancing our quality standards across all operations. The Quality Coordinator will work collaboratively with various departments to ensure compliance with quality requirements, implement corrective actions, and drive continuous improvement initiatives. This position offers an excellent opportunity to develop your expertise in quality assurance while contributing to organizational excellence.</p> <ul> <li>Monitor and verify product or service quality against established standards and specifications</li> <li>Coordinate quality assurance activities, including inspections, testing, and audits</li> <li>Document quality metrics, test results, and inspection findings in a systematic and organized manner</li> <li>Analyse quality data to identify trends, root causes, and areas for improvement</li> <li>Communicate quality issues and findings to relevant departments and management</li> <li>Implement and track corrective and preventive actions to address quality concerns</li> <li>Maintain comprehensive quality records and documentation in compliance with regulatory requirements</li> <li>Support the development and implementation of quality improvement initiatives</li> <li>Collaborate with cross-functional teams to resolve quality-related issues</li> <li>Assist in conducting internal audits and preparing audit reports</li> <li>Ensure adherence to quality management system procedures and protocols</li> </ul> <br> <div><b>Qualifications</b></div> <br> <ul> <li>2-3 years of experience in quality assurance, quality control, or a related field</li> <li>Strong attention to detail and ability to identify discrepancies</li> <li>Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)</li> <li>Excellent organizational and time management skills</li> <li>Strong written and verbal communication skills</li> <li>Ability to analyze data and interpret quality metrics</li> <li>Problem-solving mindset with a focus on continuous improvement</li> <li>Experience with quality management software or data tracking systems (preferred)</li> <li>Familiarity with statistical analysis tools and techniques (preferred)</li> <li>Experience conducting internal audits or quality inspections (preferred)</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We’re looking for a <strong>Senior Help Desk Technician</strong> to take the lead in resolving advanced technical issues and supporting our IT operations. You’ll be working across hardware, software, systems, and networks to ensure seamless and secure day-to-day functionality.<br><br><p><b>What you'll do:</b></p><br><ul> <li>Serve as the primary escalation point for level 2 and level 3 support tickets.</li> <li> <p>Troubleshoot Windows operating systems, Microsoft Office, and Microsoft 365.</p><br> <br> <br> </li> <li> <p>Diagnose and resolve Outlook and Exchange issues.</p><br> <br> <br> </li> <li> <p>Provide technical support for printers, peripherals, and end-user devices.</p><br> <br> <br> </li> <li> <p>Install, configure, and maintain hardware.</p><br> <br> <br> </li> <li> <p>Manage Active Directory user administration.</p><br> <br> <br> </li> <li> <p>Configure and maintain Group Policy as assigned.</p><br> <br> <br> </li> <li> <p>Support endpoint management solutions.</p><br> <br> <br> </li> <li> <p>Troubleshoot VPN connectivity issues.</p><br> <br> <br> </li> <li> <p>Assist with software deployment and installation.</p><br> <br> <br> </li> <li> <p>Maintain accurate IT asset inventory.</p><br> <br> <br> </li> <li> <p>Document technical procedures and troubleshooting guides.</p><br> <br> <br> </li> <li> <p>Escalate complex infrastructure issues when necessary.</p><br> <br> <br> </li> <li> <p>Participate in on-call support rotations.</p><br> <br> <br> </li> </ul><br><p><b>In order to succeed in this role, you'll need to have:</b></p><br><ul> <li>4+ years of IT Support / Help Desk experience, including 1+ year in a Senior or escalation-level role.</li> <li>Strong experience with Windows 11 troubleshooting and end-user support.</li> <li>Hands-on experience administering and troubleshooting Microsoft 365, including Exchange Online, Microsoft Teams, SharePoint, OneDrive, and Intune.</li> <li>Good knowledge of Microsoft Entra ID and Active Directory, including user and device administration.</li> <li>Advanced Windows Server administration and GPO knowledge.</li> <li>Basic networking knowledge, including TCP/IP, DNS, DHCP, and VPN troubleshooting.</li> <li>Experience with IT ticketing systems, SLA management, and remote support tools.</li> <li>Experience with endpoint management, software deployment, patching, and device provisioning.</li> <li>Strong experience troubleshooting hardware, software, printers, and endpoint issues.</li> <li>Ability to handle Tier 2/3 escalations, prioritize multiple issues, and mentor junior team members.</li> <li>Strong root-cause analysis, problem-solving, documentation, and communication skills.</li> <li>Ability to work independently in a client-facing, SLA-driven environment.<br></li> </ul><br> </div>

<p>This is a great opportunity for candidates who are fluent in German and looking to build or grow their career in <strong>customer service, operations, and international support</strong>.</p><p>The role involves supporting customers through both <strong>voice and non-voice channels</strong>, resolving queries, providing accurate information, and ensuring a high-quality customer experience.</p><p><strong>Fresh graduates and candidates with limited experience are welcome to apply.</strong></p><h2>What You’ll Do</h2><ul><li><p>Handle customer queries through <strong>voice and non-voice channels</strong></p></li><li><p>Communicate professionally with German-speaking customers</p></li><li><p>Understand customer concerns and provide appropriate solutions</p></li><li><p>Resolve issues while maintaining a strong customer-service experience</p></li><li><p>Accurately document interactions and update relevant systems</p></li><li><p>Follow established processes and quality standards</p></li><li><p>Work collaboratively with internal teams when additional support is required</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>German language proficiency – B2 level or higher</strong></p></li><li><p>Strong verbal and written communication skills in German</p></li><li><p>Good customer-service and problem-solving abilities</p></li><li><p>Comfortable working from the office in <strong>Cairo</strong></p></li><li><p>Willingness to work within the assigned shift window</p></li></ul><p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Movenpick Resort El Qusier - EGypt</p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and organized Quality Coordinator to join our team in El Quseir, Egypt. In this role, you will play a crucial part in maintaining and enhancing our quality standards across all operations. The Quality Coordinator will work collaboratively with various departments to ensure compliance with quality requirements, implement corrective actions, and drive continuous improvement initiatives. This position offers an excellent opportunity to develop your expertise in quality assurance while contributing to organizational excellence.</p><br><ul><li>Monitor and verify product or service quality against established standards and specifications</li><li>Coordinate quality assurance activities, including inspections, testing, and audits</li><li>Document quality metrics, test results, and inspection findings in a systematic and organized manner</li><li>Analyse quality data to identify trends, root causes, and areas for improvement</li><li>Communicate quality issues and findings to relevant departments and management</li><li>Implement and track corrective and preventive actions to address quality concerns</li><li>Maintain comprehensive quality records and documentation in compliance with regulatory requirements</li><li>Support the development and implementation of quality improvement initiatives</li><li>Collaborate with cross-functional teams to resolve quality-related issues</li><li>Assist in conducting internal audits and preparing audit reports</li><li>Ensure adherence to quality management system procedures and protocols</li></ul><br>Qualifications<br><br><ul><li>2-3 years of experience in quality assurance, quality control, or a related field</li><li>Strong attention to detail and ability to identify discrepancies</li><li>Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)</li><li>Excellent organizational and time management skills</li><li>Strong written and verbal communication skills</li><li>Ability to analyze data and interpret quality metrics</li><li>Problem-solving mindset with a focus on continuous improvement</li><li>Experience with quality management software or data tracking systems (preferred)</li><li>Familiarity with statistical analysis tools and techniques (preferred)</li><li>Experience conducting internal audits or quality inspections (preferred)</li></ul> </div>

<p><h4>Company description</h4> <p>Movenpick Resort El Quseir - Egypt</p> <h4>Job description</h4> <p>We are seeking a detail-oriented and organized quality coordinator to join our team in El Quseir, Egypt. In this role, you will play a crucial part in maintaining and enhancing our quality standards across all operations. The quality coordinator will work collaboratively with various departments to ensure compliance with quality requirements, implement corrective actions, and drive continuous improvement initiatives. This position offers an excellent opportunity to develop your expertise in quality assurance while contributing to organizational excellence.</p> <p><strong>Responsibilities:</strong><br> <li>Monitor and verify product or service quality against established standards and specifications</li> <li>Coordinate quality assurance activities, including inspections, testing, and audits</li> <li>Document quality metrics, test results, and inspection findings in a systematic and organized manner</li> <li>Analyse quality data to identify trends, root causes, and areas for improvement</li> <li>Communicate quality issues and findings to relevant departments and management</li> <li>Implement and track corrective and preventive actions to address quality concerns</li> <li>Maintain comprehensive quality records and documentation in compliance with regulatory requirements</li> <li>Support the development and implementation of quality improvement initiatives</li> <li>Collaborate with cross-functional teams to resolve quality-related issues</li> <li>Assist in conducting internal audits and preparing audit reports</li> <li>Ensure adherence to quality management system procedures and protocols</li> </p> <p><strong>Qualifications:</strong><br> <li>2-3 years of experience in quality assurance, quality control, or a related field</li> <li>Strong attention to detail and ability to identify discrepancies</li> <li>Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)</li> <li>Excellent organizational and time management skills</li> <li>Strong written and verbal communication skills</li> <li>Ability to analyze data and interpret quality metrics</li> <li>Problem-solving mindset with a focus on continuous improvement</li> <li>Experience with quality management software or data tracking systems (preferred)</li> <li>Familiarity with statistical analysis tools and techniques (preferred)</li> <li>Experience conducting internal audits or quality inspections (preferred)</li> </p></p><p></p>

<p>The Church Affairs Specialist plays a crucial role within Coptic Orphans. The incumbent will serve as the link and focal point of contact between the organization and Coptic Priests. The Church Affairs Specialist executes and fosters relationships with the priests to support program-related activities.</p><p><strong>Essential Functions and Responsibilities</strong></p><p><strong>Facilitate Communication and Collaboration</strong></p><ul><li>Collaborate with the Advisor on maintaining priests' relationships through meetings and updates.</li><li>Participate in quarterly field visits and home visits to ensure program alignment.</li><li>Prepare reports and updates, including newsletters, feedback forms, and other communication materials for clergy and stakeholders.</li><li>Address operational challenges with priests related to program implementation</li></ul><p><strong>Maintain Administrative &amp; Operational Support</strong></p><ul><li>Attend meetings alongside senior team members and document key discussions, action items, and follow-ups.</li><li>Provide logistical and coordination support for field visits, priests' engagement activities, and departmental initiatives.</li><li>Maintain and update accurate records of clergy interactions and departmental activities.</li><li>Assist in preparing newsletters, reports, and other publications for clergy</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Theology, Social Sciences, or a related field.</li><li>3 5 years of experience, at least 2 years in Church-based service, with a focus on consultation, development, or program implementation.</li><li>Proficient in both written and spoken English.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), as well as Outlook, Teams, and SharePoint.</li><li>Familiarity with clergy interaction and program-related processes.</li><li>Basic understanding of administrative and reporting systems.</li><li>Strong communication and interpersonal skills, with the ability to build relationships effectively.</li><li>Strong organizational skills, with the ability to handle multiple tasks efficiently and with attention to detail.</li><li>Work is typically performed in an office environment, involving activities such as walking, sitting, typing, using public transportation, and occasionally lifting boxes or luggage.</li><li>Domestic travel up to 75% for meetings, events, and church-related engagements.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Overview We are looking for an organized HR &amp; Office Administration Coordinator to support reception, HR administration, candidate coordination, reporting, and daily office operations.<br> Key Responsibilities • Manage reception, welcome visitors, and maintain a professional front-office experience.<br> • Support HR with attendance, annual leave records, and daily administrative tasks.<br> • Coordinate candidate interviews, follow up by phone, and document feedback.<br> • Screen and filter CVs when required.<br> • Prepare reports and maintain Excel trackers and records.<br> • Prepare and update PowerPoint presentations.<br> • Provide general office administration and coordination support.<br> • Manage and coordinate travel bookings and hotel reservations Requirements • 2–3 years of relevant HR Administration, Office Administration, Reception, or coordination experience.<br> • Fluent English is a must.<br> • Good knowledge of Microsoft Excel and PowerPoint.<br> • Strong communication, organization, coordination, and follow-up skills.<br> • Presentable, professional, detail-oriented, and able to multitask.<br></span> </div>

<p>Job Description: System Administrator Intern NOK Human Capital is looking for a motivated and enthusiastic System Administrator Intern to join our IT team. The intern will support the day-to-day administration, maintenance, and troubleshooting of the company's IT systems, devices, networks, and user accounts while gaining hands-on experience in a professional environment. Key Responsibilities Assist with setting up, configuring, and maintaining laptops, desktops, printers, and other IT equipment. Provide first-level technical support to employees for basic hardware, software, and connectivity issues. Assist with creating, managing, and maintaining user accounts and access permissions. Support the installation, configuration, and updating of operating systems and business applications. Monitor the performance and availability of company systems and networks. Assist with troubleshooting network, Wi-Fi, and internet connectivity issues. Maintain accurate records of IT equipment, devices, and assigned assets. Support routine system updates, software installations, and basic IT maintenance activities. Assist with data backup procedures and basic information security practices. Document common technical issues, troubleshooting steps, and solutions. Escalate complex technical issues to senior IT team members when required. Follow IT policies, procedures, and security guidelines.</p><p><strong>Desired Candidate Profile</strong></p><p>Current student, fresh graduate, or recent graduate in Computer Science, Information Technology, Computer Engineering, Information Systems , or a related field. Basic understanding of Windows operating systems . Basic knowledge of computer hardware and software troubleshooting . Basic understanding of networking concepts, including IP addresses, LAN, Wi-Fi, DNS, and DHCP . Familiarity with Microsoft Office and Microsoft 365 is preferred. Basic knowledge of Active Directory or Windows Server is a plus. Good problem-solving and analytical skills. Strong willingness to learn new technologies and IT systems. Good communication and interpersonal skills. Good command of English . Internship Details Position: System Administrator Intern Department: IT Location: [Location] Internship Type: [Full-time / Part-time] Apply for this job</p>